We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Hedge End. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Sep 04, 2025
Full time
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Hedge End. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: Basic Salary from £34,000 dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales and Contribution bonuses available. Monthly and Yearly Promotional incentives. Company Van to use to and from work. Responsibilities: Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. Develop and implement strategies to achieve sales targets and increase market share. Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. Manage inventory levels, minimizing excess or obsolete stock. Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. Develop a high-performing team, fostering a positive work environment and promoting teamwork. Ensure compliance with company policies, procedures, and health and safety regulations. Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: Proven experience as a Branch Manager or in a similar role within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Location: FARA East Sheen, SW14 7DH Type: Full-Time, 5 days per week (Tuesday - Saturday) About Us: FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day! The Role: We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. Key Responsibilities: Assisting the Shop Manager in organising and planning daily strategies Assisting the Shop Manager with team building Helping implement Company Policies and Procedures Networking with customers and the local community General admin Sort and prepare donations for sale Steam and price clothing items Create eye-catching shop displays Handle cash and operate the till Foster a welcoming atmosphere for customers Address customer queries and resolve issues Build connections within the local community Stay informed about our products and current promotions The Candidate: At least 1-year experience as a Team Leader / Assistant Manager At least 1 year of Retail or Hospitality experience Excellent customer service skills Interpersonal and great communication skills Problem-solving attitude Organised and efficient Hard-working Positive approach Great at multitasking Lives within 45 minutes of the store Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks Working times: Shop Opening Hours: 09:30-17:30 8-hour shift/ 30min paid break 5 days per week rota (Tuesday - Saturday) What We Offer: Employee Assistance Program Enhanced sick pay (subject to conditions) 28 days holiday, including bank and public holidays Employee discount (subject to conditions) A birthday day off after 2 years of employment How to Apply: If you are passionate about retail and want to make a difference, we would love to hear from you! Join us at FARA East Sheen and be part of something special!
Sep 04, 2025
Full time
Location: FARA East Sheen, SW14 7DH Type: Full-Time, 5 days per week (Tuesday - Saturday) About Us: FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day! The Role: We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. Key Responsibilities: Assisting the Shop Manager in organising and planning daily strategies Assisting the Shop Manager with team building Helping implement Company Policies and Procedures Networking with customers and the local community General admin Sort and prepare donations for sale Steam and price clothing items Create eye-catching shop displays Handle cash and operate the till Foster a welcoming atmosphere for customers Address customer queries and resolve issues Build connections within the local community Stay informed about our products and current promotions The Candidate: At least 1-year experience as a Team Leader / Assistant Manager At least 1 year of Retail or Hospitality experience Excellent customer service skills Interpersonal and great communication skills Problem-solving attitude Organised and efficient Hard-working Positive approach Great at multitasking Lives within 45 minutes of the store Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks Working times: Shop Opening Hours: 09:30-17:30 8-hour shift/ 30min paid break 5 days per week rota (Tuesday - Saturday) What We Offer: Employee Assistance Program Enhanced sick pay (subject to conditions) 28 days holiday, including bank and public holidays Employee discount (subject to conditions) A birthday day off after 2 years of employment How to Apply: If you are passionate about retail and want to make a difference, we would love to hear from you! Join us at FARA East Sheen and be part of something special!
Join our fantastic Activities and Leisure team as a manager for a career with a little more fun! If you've got charisma, positive energy, and love to lead a talented team, this exciting opportunity is right up your street. As an Activities and Leisure Manager at Parkdean Resorts, you'll be right in the middle of the action where no two days are the same, leading from the front and inspiring others. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual Management Bonus scheme The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Lead our Leisure and Activities programme with energy and flair, delivering top-notch customer service that keeps guests smiling Recruit, train, and develop your team, helping them grow into their best selves Take charge of every revenue stream, driving success and celebrating wins Collaborate with the management team to craft strategies that keep us ahead of the game Be the go-to person for safety and security, ensuring customers, team members, and all our facilities are in tip-top shape. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Sep 04, 2025
Full time
Join our fantastic Activities and Leisure team as a manager for a career with a little more fun! If you've got charisma, positive energy, and love to lead a talented team, this exciting opportunity is right up your street. As an Activities and Leisure Manager at Parkdean Resorts, you'll be right in the middle of the action where no two days are the same, leading from the front and inspiring others. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Annual Management Bonus scheme The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Lead our Leisure and Activities programme with energy and flair, delivering top-notch customer service that keeps guests smiling Recruit, train, and develop your team, helping them grow into their best selves Take charge of every revenue stream, driving success and celebrating wins Collaborate with the management team to craft strategies that keep us ahead of the game Be the go-to person for safety and security, ensuring customers, team members, and all our facilities are in tip-top shape. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
About the role An exciting and rare opportunity has arisen to join our Team at Sytner Solihull as a Parts Manager. As Sytner Parts Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be managing stock and helping to maximize the profitability and efficiency of the department. You will coordinate with the workshops and Sales teams as well as selling directly to the public. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role. Previous experience within the motor industry in a similar role is essential and as well as experience of analysing and controlling KPI's and budgets. Ideally, you will be highly motivated with a clear understanding of stock control, parts administration, systems and profitability. Excellent communication and organisational skills are essential and a good knowledge of Kerridge is desirable. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Sep 04, 2025
Full time
About the role An exciting and rare opportunity has arisen to join our Team at Sytner Solihull as a Parts Manager. As Sytner Parts Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be managing stock and helping to maximize the profitability and efficiency of the department. You will coordinate with the workshops and Sales teams as well as selling directly to the public. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role. Previous experience within the motor industry in a similar role is essential and as well as experience of analysing and controlling KPI's and budgets. Ideally, you will be highly motivated with a clear understanding of stock control, parts administration, systems and profitability. Excellent communication and organisational skills are essential and a good knowledge of Kerridge is desirable. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Sep 04, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Sep 04, 2025
Full time
Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Hours: Full time (8 00 Monday to Thursday, 8 30 Friday) Term: Permanent Start date: ASAP Application deadline: Sunday 21st September Our client is a well established property management company - the vision of its founders to offer exceptional service putting the client and their properties first, as if they live there themselves. They specialise in the ongoing management of large residential developments, including the effective administration of +£20m of client service charge budgets. Based in Cambridge and with offices in London, Bracknell and Nottingham, Encore works across East Anglia, London, the Home Counties, the South and East Midlands, and has plans for further growth. The Group also consists of separate Facilities Management and Legal businesses, employing over 200 people. Encore prides itself on a commitment to excellence and customer service. The role The Service Charge Accountant is responsible for the effective client accounting of a portfolio of managed estates. The role forms a vital part of the team, working closely with the Estate Management team and will also require regular interaction with external accountants plus some client correspondence. This is an exciting role which will offer the successful candidate the opportunity to grow. In all areas, you will need to ensure that company policies and procedures are consistently applied to the required standards, delivering on time and with a high degree of accuracy. Duties include but are not limited to: Ensure annual service charge budgets are accurate and loaded correctly with correct apportionments. Periodic billing of service charges, ground rent and other charges to leaseholders. Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review. Monthly bank reconciliations for client estates. Produce quarterly management reports, for review with Estate Managers and clients. Analyse the expenditure v budget, arrears and cashflow position, producing a summary report. Monitor the general health and correctness of the service charge accounts associated with your portfolio, supporting Estate Managers with relevant information. Utilities and insurance recharging to leaseholders. Corporation tax administration. Answer leaseholder / client enquiries in a timely fashion. Handle referred leaseholder service charge queries to resolution via either telephone or e-mail, or escalate to relevant Estate Manager. Following up actions from AGM Minutes and directors meetings. Assist the Client Accounting team with day-to-day/ad hoc duties. Person spec Considerable previous accounts experience this role is not suitable for a current student. New graduates MUST have demonstrable experience as detailed below. Part-qualified CIMA/ACCA/ACA. Experience in service charge client accounting is desirable but not essential transferable skills include pre-payments, accruals, year end accounts. Experience with Qube software is desirable but not essential. Excellent time management, prioritisation and diary management. Excellent numeracy/analytical skills and competency in dealing with financial information. Excellent communication skills letter writing and the written and verbal presentation of information. Excellent computer skills Proficient in all Microsoft programmes, particularly Excel, and competent in mail merging. Excellent Team Working Ability to build working relationships with employees across the organisation. Thorough attention to detail, the ability to think things through not just follow a checklist. Accountable take personal responsibility for seeing things through to successful resolution. Commitment take pride in your work and care about your/the team s performance. Mature common-sense approach. Ability to see where improvements can be made. Positive an optimistic, can-do attitude that enhances team morale. How to apply : Please click on the apply button ensuring your CV is up to date and your cover letter is tailored to showcase your relevant skills and experience for the role.
Sep 04, 2025
Full time
Hours: Full time (8 00 Monday to Thursday, 8 30 Friday) Term: Permanent Start date: ASAP Application deadline: Sunday 21st September Our client is a well established property management company - the vision of its founders to offer exceptional service putting the client and their properties first, as if they live there themselves. They specialise in the ongoing management of large residential developments, including the effective administration of +£20m of client service charge budgets. Based in Cambridge and with offices in London, Bracknell and Nottingham, Encore works across East Anglia, London, the Home Counties, the South and East Midlands, and has plans for further growth. The Group also consists of separate Facilities Management and Legal businesses, employing over 200 people. Encore prides itself on a commitment to excellence and customer service. The role The Service Charge Accountant is responsible for the effective client accounting of a portfolio of managed estates. The role forms a vital part of the team, working closely with the Estate Management team and will also require regular interaction with external accountants plus some client correspondence. This is an exciting role which will offer the successful candidate the opportunity to grow. In all areas, you will need to ensure that company policies and procedures are consistently applied to the required standards, delivering on time and with a high degree of accuracy. Duties include but are not limited to: Ensure annual service charge budgets are accurate and loaded correctly with correct apportionments. Periodic billing of service charges, ground rent and other charges to leaseholders. Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review. Monthly bank reconciliations for client estates. Produce quarterly management reports, for review with Estate Managers and clients. Analyse the expenditure v budget, arrears and cashflow position, producing a summary report. Monitor the general health and correctness of the service charge accounts associated with your portfolio, supporting Estate Managers with relevant information. Utilities and insurance recharging to leaseholders. Corporation tax administration. Answer leaseholder / client enquiries in a timely fashion. Handle referred leaseholder service charge queries to resolution via either telephone or e-mail, or escalate to relevant Estate Manager. Following up actions from AGM Minutes and directors meetings. Assist the Client Accounting team with day-to-day/ad hoc duties. Person spec Considerable previous accounts experience this role is not suitable for a current student. New graduates MUST have demonstrable experience as detailed below. Part-qualified CIMA/ACCA/ACA. Experience in service charge client accounting is desirable but not essential transferable skills include pre-payments, accruals, year end accounts. Experience with Qube software is desirable but not essential. Excellent time management, prioritisation and diary management. Excellent numeracy/analytical skills and competency in dealing with financial information. Excellent communication skills letter writing and the written and verbal presentation of information. Excellent computer skills Proficient in all Microsoft programmes, particularly Excel, and competent in mail merging. Excellent Team Working Ability to build working relationships with employees across the organisation. Thorough attention to detail, the ability to think things through not just follow a checklist. Accountable take personal responsibility for seeing things through to successful resolution. Commitment take pride in your work and care about your/the team s performance. Mature common-sense approach. Ability to see where improvements can be made. Positive an optimistic, can-do attitude that enhances team morale. How to apply : Please click on the apply button ensuring your CV is up to date and your cover letter is tailored to showcase your relevant skills and experience for the role.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you'll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Sep 04, 2025
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you'll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Property Manager Brent Temp Full time We are seeking a highly organized and motivated Property Manager to join a dynamic team covering a patch across Barnet, Brent, and Camden. This is a full-time, office-based, temporary role for three months, with the potential for extension. The successful candidate will ensure high-quality property management services, fulfilling landlord obligations and providing exceptional support to residents in multi-occupancy and self-contained dwellings. THE ROLE As a Property Manager, you will be the primary point of contact for residents, ensuring their needs are met while maintaining property standards and compliance. Key responsibilities include: Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss. Conducting regular property inspections and ensuring maintenance issues are addressed promptly. Resolving customer complaints, disputes, and anti-social behaviour effectively. Monitoring contractor performance and ensuring service delivery meets required standards. Enforcing good housekeeping and fire safety practices among residents. Maintaining accurate property records and tenancy agreements. Maximizing rental income through proactive arrears management and ensuring KPIs are achieved. THE CANDIDATE The ideal candidate will have prior experience in a similar property or housing management role, along with: Strong knowledge of housing law and relevant legislation. Excellent customer service and problem-solving skills. Proficiency in Outlook, Excel, Word, and report-writing tools. Exceptional organizational and multitasking abilities to manage workload effectively. Basic DBS clearance is essential. THE CONTRACT Temporary contract for an initial three months, with the potential for extension Full-time, 35 hours per week. The pay range for the role is 24.50 per hour LTD company rate. The PAYE equivalent is 20.89 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
Sep 04, 2025
Contractor
Property Manager Brent Temp Full time We are seeking a highly organized and motivated Property Manager to join a dynamic team covering a patch across Barnet, Brent, and Camden. This is a full-time, office-based, temporary role for three months, with the potential for extension. The successful candidate will ensure high-quality property management services, fulfilling landlord obligations and providing exceptional support to residents in multi-occupancy and self-contained dwellings. THE ROLE As a Property Manager, you will be the primary point of contact for residents, ensuring their needs are met while maintaining property standards and compliance. Key responsibilities include: Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss. Conducting regular property inspections and ensuring maintenance issues are addressed promptly. Resolving customer complaints, disputes, and anti-social behaviour effectively. Monitoring contractor performance and ensuring service delivery meets required standards. Enforcing good housekeeping and fire safety practices among residents. Maintaining accurate property records and tenancy agreements. Maximizing rental income through proactive arrears management and ensuring KPIs are achieved. THE CANDIDATE The ideal candidate will have prior experience in a similar property or housing management role, along with: Strong knowledge of housing law and relevant legislation. Excellent customer service and problem-solving skills. Proficiency in Outlook, Excel, Word, and report-writing tools. Exceptional organizational and multitasking abilities to manage workload effectively. Basic DBS clearance is essential. THE CONTRACT Temporary contract for an initial three months, with the potential for extension Full-time, 35 hours per week. The pay range for the role is 24.50 per hour LTD company rate. The PAYE equivalent is 20.89 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
Regional Support Supervisor Purpose of your role: Working Hours: Working up to 40 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers. Supporting and coaching individuals to meet the business targets. To be aware of monetary budget through payroll and expenses. To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: To support in delivering the field Merchandising Retail strategy. To support in the communication of business and regional objectives to store teams. To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area. To collate and provide constructive feedback to colleagues and the senior team. To support compliance in the delivery of all activity - promotional and trading. To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication. To be highly organised through planning workload and managing time in an effective way. Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area. Support in the development of new business opportunities. Support in the development of new policies, procedures, and technology. Support in developing a culture of teamwork, resilience, and high performance. Adopt a coaching style of leadership within the team. To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning. To work with the Regional Performance Manager and to ensure all on the job training is completed. To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth. To support delivery of HR process and policies through the line. Customer Service: Ensure we follow procedures and provide the support to deliver maximum on-shelf availability. Ensure that the merchandising proposition is delivered consistently in all stores. Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them. Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers. Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service. Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships. Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
Sep 04, 2025
Full time
Regional Support Supervisor Purpose of your role: Working Hours: Working up to 40 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers. Supporting and coaching individuals to meet the business targets. To be aware of monetary budget through payroll and expenses. To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: To support in delivering the field Merchandising Retail strategy. To support in the communication of business and regional objectives to store teams. To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area. To collate and provide constructive feedback to colleagues and the senior team. To support compliance in the delivery of all activity - promotional and trading. To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication. To be highly organised through planning workload and managing time in an effective way. Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area. Support in the development of new business opportunities. Support in the development of new policies, procedures, and technology. Support in developing a culture of teamwork, resilience, and high performance. Adopt a coaching style of leadership within the team. To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning. To work with the Regional Performance Manager and to ensure all on the job training is completed. To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth. To support delivery of HR process and policies through the line. Customer Service: Ensure we follow procedures and provide the support to deliver maximum on-shelf availability. Ensure that the merchandising proposition is delivered consistently in all stores. Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them. Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers. Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service. Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships. Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Respond to technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a professional, courteous, and timely manner. Regularly review and update regional email templates to ensure accurate correspondence with customers. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. In accordance with company procedures, you may need to manage logistical issues such as RMAs. Back up colleagues where necessary especially with language cover. Take responsibility for specific projects. Perform other duties as assigned by the Manager/Team Leader. Knowledge & Skills Fluent in English and French, spoken and written to business level is essential. An additional European language would be a distinct advantage (Italian/Spanish/Turkish). A keen interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great team player with a positive working attitude and the initiative to research answers to complex questions. A clear thinker, quick learner, and logical problem solver keen to provide the best possible service to customers. A technophile who loves to be immersed into the gaming scene and enjoys social media discussions about products and technology. Education & Experience Recommended Educated to A Level standard (or equivalent). A degree in a relevant discipline will be a distinct advantage. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Sep 04, 2025
Contractor
HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Respond to technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a professional, courteous, and timely manner. Regularly review and update regional email templates to ensure accurate correspondence with customers. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. In accordance with company procedures, you may need to manage logistical issues such as RMAs. Back up colleagues where necessary especially with language cover. Take responsibility for specific projects. Perform other duties as assigned by the Manager/Team Leader. Knowledge & Skills Fluent in English and French, spoken and written to business level is essential. An additional European language would be a distinct advantage (Italian/Spanish/Turkish). A keen interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great team player with a positive working attitude and the initiative to research answers to complex questions. A clear thinker, quick learner, and logical problem solver keen to provide the best possible service to customers. A technophile who loves to be immersed into the gaming scene and enjoys social media discussions about products and technology. Education & Experience Recommended Educated to A Level standard (or equivalent). A degree in a relevant discipline will be a distinct advantage. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders' merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category. Key Responsibilities Sales & Customer Service Proactively promote roofing products and services to new and existing customers. Provide expert advice and solutions to trade, commercial and retail clients. Support the development of new business opportunities and strengthen customer loyalty. Branch Operations Assist the Branch Manager in overseeing day-to-day branch activities. Monitor stock levels, manage supplier orders and maintain product displays. Ensure compliance with company policies, health & safety and operational standards. Team Support & Leadership Act as deputy to the Branch Manager when required. Support, train and motivate team members to deliver sales and service targets. Contribute to a positive, safe and productive working environment. Financial & Commercial Performance Help achieve branch sales, margin and profit objectives. Track sales performance of the roofing category and suggest improvements. Support cost control, efficiency, and operational effectiveness. Skills & Experience Required Previous experience in builders' merchants and roofing products (essential). Strong product knowledge of roofing materials and their applications. Experience in a supervisory, team leader or assistant manager role. Commercially driven with strong sales and customer service skills. Excellent organisational and problem-solving abilities. Confident communicator with the ability to build lasting relationships. What's on Offer Salary up to £35,000 Career development and progression opportunities. Pension scheme and staff discount. Full training and ongoing professional development. Supportive and team-focused working environment.
Sep 04, 2025
Full time
Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders' merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category. Key Responsibilities Sales & Customer Service Proactively promote roofing products and services to new and existing customers. Provide expert advice and solutions to trade, commercial and retail clients. Support the development of new business opportunities and strengthen customer loyalty. Branch Operations Assist the Branch Manager in overseeing day-to-day branch activities. Monitor stock levels, manage supplier orders and maintain product displays. Ensure compliance with company policies, health & safety and operational standards. Team Support & Leadership Act as deputy to the Branch Manager when required. Support, train and motivate team members to deliver sales and service targets. Contribute to a positive, safe and productive working environment. Financial & Commercial Performance Help achieve branch sales, margin and profit objectives. Track sales performance of the roofing category and suggest improvements. Support cost control, efficiency, and operational effectiveness. Skills & Experience Required Previous experience in builders' merchants and roofing products (essential). Strong product knowledge of roofing materials and their applications. Experience in a supervisory, team leader or assistant manager role. Commercially driven with strong sales and customer service skills. Excellent organisational and problem-solving abilities. Confident communicator with the ability to build lasting relationships. What's on Offer Salary up to £35,000 Career development and progression opportunities. Pension scheme and staff discount. Full training and ongoing professional development. Supportive and team-focused working environment.
If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. Role purpose: To proactively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits. Main Areas of Accountability: To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first. To build rapport with customers, developing relationships and encouraging customers to return Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate. To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets. To be involved in store events such as PR opportunities and events as and when required To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required. To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward. To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance. To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed. To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security. Sales Colleagues are also expected to carry out other reasonable requests from Management as required in line with the needs of the business
Sep 04, 2025
Full time
If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. Role purpose: To proactively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits. Main Areas of Accountability: To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first. To build rapport with customers, developing relationships and encouraging customers to return Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate. To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets. To be involved in store events such as PR opportunities and events as and when required To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required. To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward. To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance. To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed. To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security. Sales Colleagues are also expected to carry out other reasonable requests from Management as required in line with the needs of the business
Closing date: 09-09-2025 Store Manager - London Location: Camberwell Denmark Hill, London Salary: £32,500 - £38,500 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Wagestream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process . You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Sep 04, 2025
Full time
Closing date: 09-09-2025 Store Manager - London Location: Camberwell Denmark Hill, London Salary: £32,500 - £38,500 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Wagestream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process . You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jonathan Lee Recruitment Ltd
West Bromwich, West Midlands
WARRANTY TEST TECHNICIAN REQUIRED IN THE WEST MIDLANDS This is your chance to join a long-standing automotive business based in Smethwick, West Midlands as a Warranty Test Technician , where you will play a pivotal role in driving quality and excellence. This opportunity not only offers the chance to work on cutting-edge projects but also provides a platform for professional growth and development in a supportive and inspiring environment. The hiring manager is looking for someone who has previous Warranty experience gained from within the Automotive or Defence sector as an ESSENTIAL REQUIREMENT. The working hours are 40 hours per week (8am-4.30pm Monday to Friday). What You Will Do: Conduct detailed inspections and diagnostics of returned warranty units, ensuring compliance with OEM specifications. Analyse warranty claims and costs to identify trends, root causes, and preventative actions, delivering insights to internal teams. Provide technical support to internal departments, enhancing product quality and reducing warranty-related costs. Collaborate with management to communicate fault and liability information, driving robust corrective actions. Ensure lessons learned from warranty analysis are applied to future projects, contributing to continuous improvement. Maintain the calibration system, ensuring all equipment is correctly calibrated and compliant. What You Will Bring: A solid understanding of fuel systems and their applications, with additional knowledge of hydraulic and electromechanical systems being advantageous. Proven experience using hand tools and measurement equipment with a strong ability to interpret results. Analytical skills with the capability to determine root causes and present data effectively. Proficiency in Microsoft Excel and Word, coupled with excellent communication and interpersonal skills. A proactive and team-oriented mindset, with a problem-solving approach and the ability to work independently. Your work as a Warranty Test Technician will play a vital role in supporting this company's goals of delivering exceptional quality and innovation. By ensuring that warranty issues are thoroughly analysed and addressed, you will help the company maintain its reputation for excellence and drive improvements that benefit both customers and internal teams. Location: This role is based in Smethwick, West Midlands. Interested?: Don't miss this opportunity to advance your career as a Warranty Test Technician. Apply today to join a company that values your expertise and offers an exciting path for professional growth. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sep 04, 2025
Full time
WARRANTY TEST TECHNICIAN REQUIRED IN THE WEST MIDLANDS This is your chance to join a long-standing automotive business based in Smethwick, West Midlands as a Warranty Test Technician , where you will play a pivotal role in driving quality and excellence. This opportunity not only offers the chance to work on cutting-edge projects but also provides a platform for professional growth and development in a supportive and inspiring environment. The hiring manager is looking for someone who has previous Warranty experience gained from within the Automotive or Defence sector as an ESSENTIAL REQUIREMENT. The working hours are 40 hours per week (8am-4.30pm Monday to Friday). What You Will Do: Conduct detailed inspections and diagnostics of returned warranty units, ensuring compliance with OEM specifications. Analyse warranty claims and costs to identify trends, root causes, and preventative actions, delivering insights to internal teams. Provide technical support to internal departments, enhancing product quality and reducing warranty-related costs. Collaborate with management to communicate fault and liability information, driving robust corrective actions. Ensure lessons learned from warranty analysis are applied to future projects, contributing to continuous improvement. Maintain the calibration system, ensuring all equipment is correctly calibrated and compliant. What You Will Bring: A solid understanding of fuel systems and their applications, with additional knowledge of hydraulic and electromechanical systems being advantageous. Proven experience using hand tools and measurement equipment with a strong ability to interpret results. Analytical skills with the capability to determine root causes and present data effectively. Proficiency in Microsoft Excel and Word, coupled with excellent communication and interpersonal skills. A proactive and team-oriented mindset, with a problem-solving approach and the ability to work independently. Your work as a Warranty Test Technician will play a vital role in supporting this company's goals of delivering exceptional quality and innovation. By ensuring that warranty issues are thoroughly analysed and addressed, you will help the company maintain its reputation for excellence and drive improvements that benefit both customers and internal teams. Location: This role is based in Smethwick, West Midlands. Interested?: Don't miss this opportunity to advance your career as a Warranty Test Technician. Apply today to join a company that values your expertise and offers an exciting path for professional growth. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Welcome to Retail with a difference Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces they re community hubs that help fund vital hospice services. With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you ll be the face of our values on the high street leading teams, driving performance, and making a real difference every single day. About the role: As a Retail Area Manager, you ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers. You ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service. This is a hands-on, field-based role where you ll spend most of your time in-store guiding teams, solving problems, and fostering a culture of excellence and care. You ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business. A current driving licence (with no more than six penalty points) is essential. About You: This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills. You ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence. Self-motivated and solution-focused, you ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role. As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays rising to 29 days after 5 years service and 33 days after 10 years service Training support and development opportunities Employee Assistance Programme promoting staff wellbeing Access to blue light card discount Access to Pension Scheme If you re a motivated, organised leader who s passionate about retail and community impact, we d love to hear from you! Discover a career where retail means more. The difference is You. About us: Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
Sep 04, 2025
Full time
Welcome to Retail with a difference Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces they re community hubs that help fund vital hospice services. With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you ll be the face of our values on the high street leading teams, driving performance, and making a real difference every single day. About the role: As a Retail Area Manager, you ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers. You ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service. This is a hands-on, field-based role where you ll spend most of your time in-store guiding teams, solving problems, and fostering a culture of excellence and care. You ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business. A current driving licence (with no more than six penalty points) is essential. About You: This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills. You ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence. Self-motivated and solution-focused, you ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role. As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays rising to 29 days after 5 years service and 33 days after 10 years service Training support and development opportunities Employee Assistance Programme promoting staff wellbeing Access to blue light card discount Access to Pension Scheme If you re a motivated, organised leader who s passionate about retail and community impact, we d love to hear from you! Discover a career where retail means more. The difference is You. About us: Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
Thunderbird Fried Chicken Assistant Manager Vauxhall Holiday Park £29,898 Thunderbird Fried Chicken is one man's mission to make 'Fried Chicken Great Again' Since starting in street food in 2017, Thunderbird Fried Chicken has taken the capital by storm and developed a devoted following of Fried Chicken Fanatics. The brainchild of Matt Harris, a self-confessed 'food nerd' who during his earlier career in competitive motorsports discovered a passion for American soul food of the deep south. On his return to London, Matt launched the BBQ Lab, which evolved into the Thunderbird Fried Chicken, as we know and love today. Matt's legendary 'Chipuffalo Wing' won the 2015 Wing Fest competition, for the best wings in London, and that's where our story starts. We're fiendishly passionate about making the best fried chicken, and our award-winning wings are loved by our raving fans. We are a young vibrant fast-growing company, and we are looking for motivated, guest obsessed and passionate people who care about great food and great service to join our family. This is a great opportunity to join the Thunderbird Management team, so if this sounds like the kind of brand you would love to get involved in as our new General Manager, read on! What you'll be doing: Leading and developing your team Delivering great guest service and food quality Running a safe and compliant restaurant Planning, forecasting and financially controlling Sales building and local marketing What we are looking for in a fry-tastic Assistant Manager: Great communicators with a keen eye for detail Passionate about making our guests happy and motivated to produce awesome food A clean freak who takes pride in both your appearance and that of the restaurant A lead by example individual, who drives standards At Thunderbird, we're not content with just being okay - that's boring. We need people who are excited to grow with us and can work just as well within a team as independently. Desired experience: Customer service: 1 year (preferred) Fast-paced kitchen environment: 1 year (preferred) Worked as in a leadership role: 1 year (preferred) We will help you out and provide you with all the training you could possibly need. As this business expands, we will have more and more opportunities for our teams to grow and develop with us. It's too good to miss, trust us. We offer the following for the right candidate: Up to 50% off your holidays at Parkdean Resorts 30% off park activities, food, and drink 25% off holidays for friends and family Awesome opportunities for development and progression If this sounds like it could be you, get in touch! Welcome to Thunderbird.
Sep 04, 2025
Full time
Thunderbird Fried Chicken Assistant Manager Vauxhall Holiday Park £29,898 Thunderbird Fried Chicken is one man's mission to make 'Fried Chicken Great Again' Since starting in street food in 2017, Thunderbird Fried Chicken has taken the capital by storm and developed a devoted following of Fried Chicken Fanatics. The brainchild of Matt Harris, a self-confessed 'food nerd' who during his earlier career in competitive motorsports discovered a passion for American soul food of the deep south. On his return to London, Matt launched the BBQ Lab, which evolved into the Thunderbird Fried Chicken, as we know and love today. Matt's legendary 'Chipuffalo Wing' won the 2015 Wing Fest competition, for the best wings in London, and that's where our story starts. We're fiendishly passionate about making the best fried chicken, and our award-winning wings are loved by our raving fans. We are a young vibrant fast-growing company, and we are looking for motivated, guest obsessed and passionate people who care about great food and great service to join our family. This is a great opportunity to join the Thunderbird Management team, so if this sounds like the kind of brand you would love to get involved in as our new General Manager, read on! What you'll be doing: Leading and developing your team Delivering great guest service and food quality Running a safe and compliant restaurant Planning, forecasting and financially controlling Sales building and local marketing What we are looking for in a fry-tastic Assistant Manager: Great communicators with a keen eye for detail Passionate about making our guests happy and motivated to produce awesome food A clean freak who takes pride in both your appearance and that of the restaurant A lead by example individual, who drives standards At Thunderbird, we're not content with just being okay - that's boring. We need people who are excited to grow with us and can work just as well within a team as independently. Desired experience: Customer service: 1 year (preferred) Fast-paced kitchen environment: 1 year (preferred) Worked as in a leadership role: 1 year (preferred) We will help you out and provide you with all the training you could possibly need. As this business expands, we will have more and more opportunities for our teams to grow and develop with us. It's too good to miss, trust us. We offer the following for the right candidate: Up to 50% off your holidays at Parkdean Resorts 30% off park activities, food, and drink 25% off holidays for friends and family Awesome opportunities for development and progression If this sounds like it could be you, get in touch! Welcome to Thunderbird.
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Software Platform Operations and Support - Placement Year Our Uniper COO IT teams are at the leading edge of the development and application of technology for Uniper's asset business. Through intelligent and connected software, our digital products help solve the complex challenges of the energy sector - from green transformation to reliable energy security. This is your chance to learn and develop over a year placement with Uniper, and make a real difference to how an entire industry works. We are Uniper At Uniper, we are pro-actively transforming the world of energy whilst at the same time ensuring security of energy supply. As an internationally operating company, we work in very diverse teams with the greatest possible working time flexibility for our employees. Our corporate culture is characterized by equal opportunities, mutual appreciation, and respect. With us, you will be able to develop new business models, work on technological solutions for a modern, sustainable, and future-oriented energy supply as well as pro-actively help to shape changes. Interested? Then we will look forward to meeting you! Your responsibilities Please note this placement will last 48-52 weeks and begin September/October 2025. The placement is an exciting opportunity to be a part of Uniper's COO IT teams, where we provide digital delivery for Uniper's asset (COO) business. Our solutions range from software monitoring and optimising the operations and performance of our existing power generation asset base, to tools modelling and driving the green transformation of our asset portfolio. We deliver these through software engineering and development within our in-house COODE platform, and implementing and running third party software solutions. This role focuses on a combination of live application support, and COODE platform development and maintenance. Live application support involves working between users and developers, to manage issues and requests through to resolution, ensuring our live software delivers an exceptional experience for users across Uniper. COODE platform development and maintenance involves deeply technical hands-on work, managing the platform, cloud infrastructure and environments in which our in-house software development happens. Current team projects include delivering major cloud infrastructure evolution and migrations, ongoing focus on platform security and resilience, and ongoing enablement of our developer environment, pipelines and developer tooling. As part of the placement, you'll be working directly with software and operations engineers, AI and ML engineers, architects, and a vast array of technology and domain experts. Combined with getting a mentor and technical training, the placement will allow you to develop significantly over the course of your time with Uniper. There may also be the opportunity for international travel. Your profile To be a part of this area, you'll need to be studying a Computer Science or closely related degree. You should have an understanding of working with web applications, cloud infrastructure and DevOps and software engineering, and agile development. Key activities will include: Configuring azure cloud infrastructure using terraform Providing developer support + enablement Maintaining and improving our azure devops CI/CD pipelines Configuring DevSecOps tools such as Snyk Maintenance and support of live software and digital platforms. Service desk support for open user issues and requests. Working in a DevOps environment to complete bug fixes and enhancements. Working with colleagues and teams across Uniper to create a world-class digital platform for our power generation and energy storage assets. You'll ideally hold experience with; Microsoft Azure (or equivalent) cloud infrastructure Full stack programming skills - e.g. Python, C#, Javascript frameworks, Snowflake, SQL, or similar. Microservices What you will gain from the Placement DevOps and Agile methodology and working practices; Programming, Kubernetes, Docker, database and cloud skills; Working on industrial-scale AI and ML projects. Communication and soft skills working in a commercial environment; Experience in the energy sector and digital engineering. Your qualities At Uniper, we not only reward our employees with attractive salaries, an excellent company pension and health related benefits for their hard work and dedication to shaping the future energy transition. You can also expect a supportive working culture that offers a wide range of creative and innovative ideas. We enable various flexible working arrangements, whilst also supporting with home office equipment. Through regular training and workshops, together we work towards visualising yourself in our company as if it were your own. We support you in highlighting your individual potential, achieving your personal goals, and reaching your ambitions. We invite you to become part of our diverse company with international colleagues from more than 80 countries. As an employer, Uniper has committed itself to providing special support to certain areas: Competitive salary Personal development and Learning opportunities Enhanced company pension - With up to 12% company contributions 26 days annual leave plus Bank Holidays Electric vehicle charging at our sites In house Occupational Health Services Company funded Private Medical Insurance including free GP service Performance related benefits Access to a range of flexible benefits such as Share Incentive Plan, Dental, Critical Illness and Life Insurance, Cycle2Work or buy and sell extra holiday Future career opportunities (UK & International) with a strong focus on Diversity Equity and Inclusion Our employees are the reason for our success. Therefore, you will find many other benefits at the local level to help you reach your potential. Energy evolutionary wanted! Your contact Should you have any questions about this opportunity, please contact the UK Talent Acquisition Manager - Lauren.Ryan-Grealish(at)Uniper.Energy Please note, any CV's sent via email would not be taken into consideration. All CV's must be submitted via the online application process only. Job information Contract type: Working Hours: Start Date: 01/08/2025 Deadline: 05/09/2025 Salary: £25,000 As an employer, Uniper is committed to diversity and equal opportunities. Therefore, we encourage applications from suitably qualified individuals whose capabilities match the role requirements regardless of gender, origin, disability, age, religion, ideology, sexual identity or marital status. We live inclusion and support flexible working.
Sep 04, 2025
Full time
Software Platform Operations and Support - Placement Year Our Uniper COO IT teams are at the leading edge of the development and application of technology for Uniper's asset business. Through intelligent and connected software, our digital products help solve the complex challenges of the energy sector - from green transformation to reliable energy security. This is your chance to learn and develop over a year placement with Uniper, and make a real difference to how an entire industry works. We are Uniper At Uniper, we are pro-actively transforming the world of energy whilst at the same time ensuring security of energy supply. As an internationally operating company, we work in very diverse teams with the greatest possible working time flexibility for our employees. Our corporate culture is characterized by equal opportunities, mutual appreciation, and respect. With us, you will be able to develop new business models, work on technological solutions for a modern, sustainable, and future-oriented energy supply as well as pro-actively help to shape changes. Interested? Then we will look forward to meeting you! Your responsibilities Please note this placement will last 48-52 weeks and begin September/October 2025. The placement is an exciting opportunity to be a part of Uniper's COO IT teams, where we provide digital delivery for Uniper's asset (COO) business. Our solutions range from software monitoring and optimising the operations and performance of our existing power generation asset base, to tools modelling and driving the green transformation of our asset portfolio. We deliver these through software engineering and development within our in-house COODE platform, and implementing and running third party software solutions. This role focuses on a combination of live application support, and COODE platform development and maintenance. Live application support involves working between users and developers, to manage issues and requests through to resolution, ensuring our live software delivers an exceptional experience for users across Uniper. COODE platform development and maintenance involves deeply technical hands-on work, managing the platform, cloud infrastructure and environments in which our in-house software development happens. Current team projects include delivering major cloud infrastructure evolution and migrations, ongoing focus on platform security and resilience, and ongoing enablement of our developer environment, pipelines and developer tooling. As part of the placement, you'll be working directly with software and operations engineers, AI and ML engineers, architects, and a vast array of technology and domain experts. Combined with getting a mentor and technical training, the placement will allow you to develop significantly over the course of your time with Uniper. There may also be the opportunity for international travel. Your profile To be a part of this area, you'll need to be studying a Computer Science or closely related degree. You should have an understanding of working with web applications, cloud infrastructure and DevOps and software engineering, and agile development. Key activities will include: Configuring azure cloud infrastructure using terraform Providing developer support + enablement Maintaining and improving our azure devops CI/CD pipelines Configuring DevSecOps tools such as Snyk Maintenance and support of live software and digital platforms. Service desk support for open user issues and requests. Working in a DevOps environment to complete bug fixes and enhancements. Working with colleagues and teams across Uniper to create a world-class digital platform for our power generation and energy storage assets. You'll ideally hold experience with; Microsoft Azure (or equivalent) cloud infrastructure Full stack programming skills - e.g. Python, C#, Javascript frameworks, Snowflake, SQL, or similar. Microservices What you will gain from the Placement DevOps and Agile methodology and working practices; Programming, Kubernetes, Docker, database and cloud skills; Working on industrial-scale AI and ML projects. Communication and soft skills working in a commercial environment; Experience in the energy sector and digital engineering. Your qualities At Uniper, we not only reward our employees with attractive salaries, an excellent company pension and health related benefits for their hard work and dedication to shaping the future energy transition. You can also expect a supportive working culture that offers a wide range of creative and innovative ideas. We enable various flexible working arrangements, whilst also supporting with home office equipment. Through regular training and workshops, together we work towards visualising yourself in our company as if it were your own. We support you in highlighting your individual potential, achieving your personal goals, and reaching your ambitions. We invite you to become part of our diverse company with international colleagues from more than 80 countries. As an employer, Uniper has committed itself to providing special support to certain areas: Competitive salary Personal development and Learning opportunities Enhanced company pension - With up to 12% company contributions 26 days annual leave plus Bank Holidays Electric vehicle charging at our sites In house Occupational Health Services Company funded Private Medical Insurance including free GP service Performance related benefits Access to a range of flexible benefits such as Share Incentive Plan, Dental, Critical Illness and Life Insurance, Cycle2Work or buy and sell extra holiday Future career opportunities (UK & International) with a strong focus on Diversity Equity and Inclusion Our employees are the reason for our success. Therefore, you will find many other benefits at the local level to help you reach your potential. Energy evolutionary wanted! Your contact Should you have any questions about this opportunity, please contact the UK Talent Acquisition Manager - Lauren.Ryan-Grealish(at)Uniper.Energy Please note, any CV's sent via email would not be taken into consideration. All CV's must be submitted via the online application process only. Job information Contract type: Working Hours: Start Date: 01/08/2025 Deadline: 05/09/2025 Salary: £25,000 As an employer, Uniper is committed to diversity and equal opportunities. Therefore, we encourage applications from suitably qualified individuals whose capabilities match the role requirements regardless of gender, origin, disability, age, religion, ideology, sexual identity or marital status. We live inclusion and support flexible working.
