Your role What you'll be doing What We Need Corpay is currently looking to hire an Office Coordinator within our R2c division. This position falls under our Fuel & Fleet Payments line of business, located in Sheffield, UK. In this role, you will be assisting with the day-to-day management of the office premises. In this role, you will be reporting to the Office & Contracts Manager. How We Work As an Office Coordinator, you will be expected to work in an onsite environment. Corpay will set you up for success by providing: Assigned workspace in office and home office setup Company-issued equipment Formal, hands-on training Role Responsibilities Managing and maintaining a sufficient level of office supplies. Including consumables, products and stationery Assisting with postal deliveries and collections Liaising with suppliers, processing invoices/payments and managing office expenses Preparing meeting rooms in advance of all external visitor appointments and coordinating orders for catering requirements and distribute to meetings Liaising with trades, contractors and suppliers to administer required works Managing and scheduling annual reviews, as part of legal requirements Assist with the management and implementation of fire and first aid procedures and policies and assisting with risk management and assessments Managing and processing building access including issuing/managing security key fobs Assisting with annual audits, both internal & external Helping to implement and enforce security measures across the r2c business Assisting with ad hoc projects and be required to collaborate with other areas of the business. Scheduling internal events, including sourcing suppliers/locations, coordinating supporting marketing material and overseeing the event Supporting with generating automated payment reminders and making follow-up telephone calls to customers Qualifications & Skills Minimum of 1 year experience in a similar role High attention to detail with a consistent standard of quality. Self-motivated and reliable in delivering on commitments. Strong IT and computer skills. Organization skills and the ability to multitask Demonstrated initiative, professionalism, and problem-solving ability. Ideal candidate needs to be flexible and understand last-minute business requirements. Benefits & Perks 4 X Life insurance Pension scheme 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to benefits portal Access to LinkedIn learning Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Sep 06, 2025
Full time
Your role What you'll be doing What We Need Corpay is currently looking to hire an Office Coordinator within our R2c division. This position falls under our Fuel & Fleet Payments line of business, located in Sheffield, UK. In this role, you will be assisting with the day-to-day management of the office premises. In this role, you will be reporting to the Office & Contracts Manager. How We Work As an Office Coordinator, you will be expected to work in an onsite environment. Corpay will set you up for success by providing: Assigned workspace in office and home office setup Company-issued equipment Formal, hands-on training Role Responsibilities Managing and maintaining a sufficient level of office supplies. Including consumables, products and stationery Assisting with postal deliveries and collections Liaising with suppliers, processing invoices/payments and managing office expenses Preparing meeting rooms in advance of all external visitor appointments and coordinating orders for catering requirements and distribute to meetings Liaising with trades, contractors and suppliers to administer required works Managing and scheduling annual reviews, as part of legal requirements Assist with the management and implementation of fire and first aid procedures and policies and assisting with risk management and assessments Managing and processing building access including issuing/managing security key fobs Assisting with annual audits, both internal & external Helping to implement and enforce security measures across the r2c business Assisting with ad hoc projects and be required to collaborate with other areas of the business. Scheduling internal events, including sourcing suppliers/locations, coordinating supporting marketing material and overseeing the event Supporting with generating automated payment reminders and making follow-up telephone calls to customers Qualifications & Skills Minimum of 1 year experience in a similar role High attention to detail with a consistent standard of quality. Self-motivated and reliable in delivering on commitments. Strong IT and computer skills. Organization skills and the ability to multitask Demonstrated initiative, professionalism, and problem-solving ability. Ideal candidate needs to be flexible and understand last-minute business requirements. Benefits & Perks 4 X Life insurance Pension scheme 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to benefits portal Access to LinkedIn learning Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
Sep 06, 2025
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
Sep 06, 2025
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
Sep 06, 2025
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
Sep 06, 2025
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
Sep 06, 2025
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
Sep 06, 2025
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
Join Our Team as a Practice Manager at Bupa Dental Care Salisbury Experienced people and business manager - dental experience would be preferred but not essential At Bupa Dental Care, we put customers at the heart of what we do and strive to create an environment where everyone feels empowered and valued. Our team of brilliant and talented experts work collaboratively to provide the best possible care for our patients. Practice Managers are the backbone of any successful practice, and ours are no exception. With the autonomy to run the practice day-to-day and the power to plan for a successful future, our Practice Managers are at the heart of everything we do. If you're looking for a new challenge and want to build a career with us at Bupa Dental Care, apply today! Position: Practice Manager Type: Full-Time, 40 hours per week Schedule: Monday to Friday, 8:00 am - 5:00 pm Practice Manager responsibilities and skills: Delivering industry leading patient care in your practice Review, monitor and plan to ensure delivery of income targets of the practice (including recruitment, marketing, diary book management, patient recalls, take up and treatment plans) Ability to motivate, lead and engage a team of 7-15 colleagues Collaborating and influencing conversations to drive forward business priorities Proactively marketing your practice to drive patient numbers Ensuring the practice meets CQC and legislative guidelines as the CQC registered manager - find out more information here Effectively manage the recruitment & selection for all practice staff Utilising Bupa products and services to maximise revenue Confidence in using computer software's and communication via emails/telephone/Microsoft teams Previous dental experience desirable but we also welcome applications from successful managers from other business settings About Bupa Dental Care Salisbury Bupa Dental Care Salisbury is a 5-surgery mixed NHS/Private dental practice, offering general dentistry, smile, social ortho. The Practice is very well established in the local community. Your benefits: We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: Choose between the Health Trust or MyHealthcare. Health Trust is our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families. MyHealthcare is made up of the MyHealthcare Primary Care Service (access to remote GP and nurse services, physiotherapy, and mental health support) and the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350. MyHealthcare is provided free of charge with no tax cost. Additional benefits: My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing. Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa's own wellbeing programme. Discounted dental insurance which can be extended to immediate family members. Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa's Menopause Plan. Wagestream - Access your income before payday, if and when you need it. You're supported from day one to learn, develop and progress. Not only are your training costs covered, but we also encourage additional development through CPD courses and the Operational Management Academy. And many more, just ask. If you or someone you know would be interested in working with a dynamic and expanding healthcare business as a Practice Manager, with lots of support on offer, great benefits and friendly teams, we would love to hear from you! To find out more about working with us, find us on LinkedIn , Facebook and Instagram Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Bupa Dental Care is an equal opportunities employer
Sep 06, 2025
Full time
Join Our Team as a Practice Manager at Bupa Dental Care Salisbury Experienced people and business manager - dental experience would be preferred but not essential At Bupa Dental Care, we put customers at the heart of what we do and strive to create an environment where everyone feels empowered and valued. Our team of brilliant and talented experts work collaboratively to provide the best possible care for our patients. Practice Managers are the backbone of any successful practice, and ours are no exception. With the autonomy to run the practice day-to-day and the power to plan for a successful future, our Practice Managers are at the heart of everything we do. If you're looking for a new challenge and want to build a career with us at Bupa Dental Care, apply today! Position: Practice Manager Type: Full-Time, 40 hours per week Schedule: Monday to Friday, 8:00 am - 5:00 pm Practice Manager responsibilities and skills: Delivering industry leading patient care in your practice Review, monitor and plan to ensure delivery of income targets of the practice (including recruitment, marketing, diary book management, patient recalls, take up and treatment plans) Ability to motivate, lead and engage a team of 7-15 colleagues Collaborating and influencing conversations to drive forward business priorities Proactively marketing your practice to drive patient numbers Ensuring the practice meets CQC and legislative guidelines as the CQC registered manager - find out more information here Effectively manage the recruitment & selection for all practice staff Utilising Bupa products and services to maximise revenue Confidence in using computer software's and communication via emails/telephone/Microsoft teams Previous dental experience desirable but we also welcome applications from successful managers from other business settings About Bupa Dental Care Salisbury Bupa Dental Care Salisbury is a 5-surgery mixed NHS/Private dental practice, offering general dentistry, smile, social ortho. The Practice is very well established in the local community. Your benefits: We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: Choose between the Health Trust or MyHealthcare. Health Trust is our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families. MyHealthcare is made up of the MyHealthcare Primary Care Service (access to remote GP and nurse services, physiotherapy, and mental health support) and the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350. MyHealthcare is provided free of charge with no tax cost. Additional benefits: My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing. Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa's own wellbeing programme. Discounted dental insurance which can be extended to immediate family members. Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa's Menopause Plan. Wagestream - Access your income before payday, if and when you need it. You're supported from day one to learn, develop and progress. Not only are your training costs covered, but we also encourage additional development through CPD courses and the Operational Management Academy. And many more, just ask. If you or someone you know would be interested in working with a dynamic and expanding healthcare business as a Practice Manager, with lots of support on offer, great benefits and friendly teams, we would love to hear from you! To find out more about working with us, find us on LinkedIn , Facebook and Instagram Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Bupa Dental Care is an equal opportunities employer
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
Sep 06, 2025
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe ROLE OVERVIEW As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys. The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset. YOUR RESPONSIBILITIES Data Analysis and Insights Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance. Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team. Management Information (MI) & Cross-Departmental Reporting Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders. Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics. Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives. Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics. Sales and Opportunities Evaluation Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development. Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth. Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks. Accountable for delivering the weekly trading report and insights to the Executive Team. WHAT WE ARE LOOKING FOR Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights. You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business. Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace. Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team. PREFERRED QAULIFICATIONS & SKILLS A minimum of 2 years' experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors. Degree or diploma in a Finance and/or Commerce/Business-related field. Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics. Highly computer literate with excellent command of Excel and PowerPoint. Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc. WORKING RELATIONSHIPS Line manager: Commercial Director Key Stakeholders: Strategy Director, Finance Director Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team .YOUR REWARDS: Bonus based on business performance. Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award
Ready to lead the creative vision behind digital experiences that inspire millions? Why Join Our client believes that the true value of content - data, information, images and intellectual property - is unlocked when the right technologies, design and methods come together. Their mission is to be an integral part of their customers online journey, delivering intuitive, easy-to-use digital solutions that empower users, enhance online presence and deliver measurable ROI. As their new Creative and UX Manager , you ll go beyond creating interfaces: you ll shape the experiences that bring this vision to life. Every project, every interaction will tell a story and leave an impact. While the focus is on creative leadership, a strong grounding in UX principles and Information Architecture will ensure the experiences you design are intuitive, engaging, and visually striking. What You Will Do Lead the visual and creative direction of high-profile digital projects across sectors such as local government, social housing, and healthcare. Inspire and guide a talented team of designers and front-end developers. Transform complex problems into bold, intuitive digital experiences that balance user needs, workflows and information structure. Collaborate with sales, marketing and technology teams to take ideas from pitch to polished delivery. Ensure every project blends beauty, usability, and business impact. What This Opportunity Offers Competitive salary of £50 55k, with potential up to £60k for the perfect candidate. Equity options after a set tenure, giving you a stake in the company s success. Comprehensive benefits package (including retail discounts, 24/7 GP, wellness support, and more). Work directly with a successful entrepreneur in a fast-moving, collaborative environment. Contribute to projects that make a tangible difference to millions of people. Clear career progression with a defined path to Creative Director. Hybrid working model (minimum 3 days in office). Who Will Thrive A creative-first thinker who sees design as both art and science. Passionate withe the ability to pitch bold creative concepts to clients and stakeholders, turning ideas into compelling visual stories. Ability to work in a fast paced environment, with short discovery and design deadlines. An articulate, confident design team leader ready to take the next step in their career, or perhaps an already established Creative Director looking for a new interesting challenge. A hands-on manager - remaining on the tools, delivering impactful, user-focused experiences. Knowledgeable in UX principles and Information Architecture, with an ability to weave them into seamless digital journeys. Able to balance creative ambition with usability and commercial outcomes. This is a chance to do more than deliver solutions - you ll shape how people interact with, share and experience digital content every day as part of accessing vital services impacting their health, homes, and communities
Sep 06, 2025
Full time
Ready to lead the creative vision behind digital experiences that inspire millions? Why Join Our client believes that the true value of content - data, information, images and intellectual property - is unlocked when the right technologies, design and methods come together. Their mission is to be an integral part of their customers online journey, delivering intuitive, easy-to-use digital solutions that empower users, enhance online presence and deliver measurable ROI. As their new Creative and UX Manager , you ll go beyond creating interfaces: you ll shape the experiences that bring this vision to life. Every project, every interaction will tell a story and leave an impact. While the focus is on creative leadership, a strong grounding in UX principles and Information Architecture will ensure the experiences you design are intuitive, engaging, and visually striking. What You Will Do Lead the visual and creative direction of high-profile digital projects across sectors such as local government, social housing, and healthcare. Inspire and guide a talented team of designers and front-end developers. Transform complex problems into bold, intuitive digital experiences that balance user needs, workflows and information structure. Collaborate with sales, marketing and technology teams to take ideas from pitch to polished delivery. Ensure every project blends beauty, usability, and business impact. What This Opportunity Offers Competitive salary of £50 55k, with potential up to £60k for the perfect candidate. Equity options after a set tenure, giving you a stake in the company s success. Comprehensive benefits package (including retail discounts, 24/7 GP, wellness support, and more). Work directly with a successful entrepreneur in a fast-moving, collaborative environment. Contribute to projects that make a tangible difference to millions of people. Clear career progression with a defined path to Creative Director. Hybrid working model (minimum 3 days in office). Who Will Thrive A creative-first thinker who sees design as both art and science. Passionate withe the ability to pitch bold creative concepts to clients and stakeholders, turning ideas into compelling visual stories. Ability to work in a fast paced environment, with short discovery and design deadlines. An articulate, confident design team leader ready to take the next step in their career, or perhaps an already established Creative Director looking for a new interesting challenge. A hands-on manager - remaining on the tools, delivering impactful, user-focused experiences. Knowledgeable in UX principles and Information Architecture, with an ability to weave them into seamless digital journeys. Able to balance creative ambition with usability and commercial outcomes. This is a chance to do more than deliver solutions - you ll shape how people interact with, share and experience digital content every day as part of accessing vital services impacting their health, homes, and communities
Locations: London Boston Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Senior Manager level role is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Sep 05, 2025
Full time
Locations: London Boston Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Senior Manager level role is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Locations: London Boston Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Senior Manager level role is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Sep 05, 2025
Full time
Locations: London Boston Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Senior Manager level role is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Applause IT Recruitment Ltd
Farnborough, Hampshire
Senior Digital Marketing Manager - SaaS Technology Farnborough, Hampshire, Surrey Borders (Hybrid - circa 1 day per week onsite) Circa 55- 60K Salary (Neg) + Full Benefits package Applause IT are looking for an experienced Senior Digital Marketing Manager to lead digital campaigns for a growing B2B SaaS technology division of a major UK Business Process Outsourcing and Technology PLC. In this role, you'll take ownership of digital strategy, brand awareness and customer acquisition across multiple channels. You'll manage SEO, PPC, social, email and website optimisation , using HubSpot as your central platform for automation, lead nurturing and reporting. What you'll do Develop and deliver digital marketing strategy across SEO, PPC, social and email. Plan, manage and optimise multi-channel campaigns. Oversee website updates, CRO and SEO improvements. Manage external PPC/SEO partners. Use HubSpot, Salesforce and analytics tools to track performance and ROI. Support sales with content, campaigns and lead generation. What we're looking for 7+ years' digital marketing experience (B2B / SaaS technology background preferred). Strong skills in Digital Marketing including SEO, PPC, email, social and campaign management and WordPress. HubSpot CRM experience (automation, workflows, reporting). Proven record of delivering results against KPIs and reporting on ROI. Excellent communication and problem-solving skills. Benefits Hybrid working - 1 day per week in Farnborough on average. Pension, Health above average leave and employee discounts, salary sacrifice schemes Flexible working patterns (ask for details). Career development opportunities. Inclusive, supportive culture. Apply now with your CV and cover letter including salary expectations. All offers subject to basic BPSS security clearance.
Sep 05, 2025
Full time
Senior Digital Marketing Manager - SaaS Technology Farnborough, Hampshire, Surrey Borders (Hybrid - circa 1 day per week onsite) Circa 55- 60K Salary (Neg) + Full Benefits package Applause IT are looking for an experienced Senior Digital Marketing Manager to lead digital campaigns for a growing B2B SaaS technology division of a major UK Business Process Outsourcing and Technology PLC. In this role, you'll take ownership of digital strategy, brand awareness and customer acquisition across multiple channels. You'll manage SEO, PPC, social, email and website optimisation , using HubSpot as your central platform for automation, lead nurturing and reporting. What you'll do Develop and deliver digital marketing strategy across SEO, PPC, social and email. Plan, manage and optimise multi-channel campaigns. Oversee website updates, CRO and SEO improvements. Manage external PPC/SEO partners. Use HubSpot, Salesforce and analytics tools to track performance and ROI. Support sales with content, campaigns and lead generation. What we're looking for 7+ years' digital marketing experience (B2B / SaaS technology background preferred). Strong skills in Digital Marketing including SEO, PPC, email, social and campaign management and WordPress. HubSpot CRM experience (automation, workflows, reporting). Proven record of delivering results against KPIs and reporting on ROI. Excellent communication and problem-solving skills. Benefits Hybrid working - 1 day per week in Farnborough on average. Pension, Health above average leave and employee discounts, salary sacrifice schemes Flexible working patterns (ask for details). Career development opportunities. Inclusive, supportive culture. Apply now with your CV and cover letter including salary expectations. All offers subject to basic BPSS security clearance.
E-commerce Manager Cullompton (Hybrid) £45,000 per year (DOE) Full-time, Permanent Gap Personnel are recruiting on behalf of our client, a well-established manufacturing business in Cullompton, for a talented E-commerce Manager. This is a fantastic opportunity for an experienced professional to take ownership of the company s online presence and drive digital growth. The Role As the E-commerce Manager, you will oversee the day-to-day management of the company s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function
Sep 05, 2025
Full time
E-commerce Manager Cullompton (Hybrid) £45,000 per year (DOE) Full-time, Permanent Gap Personnel are recruiting on behalf of our client, a well-established manufacturing business in Cullompton, for a talented E-commerce Manager. This is a fantastic opportunity for an experienced professional to take ownership of the company s online presence and drive digital growth. The Role As the E-commerce Manager, you will oversee the day-to-day management of the company s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function
We are a global leader in digital experiences, empowering individuals and organisations to design, deliver, and optimise exceptional customer engagement. From emerging creatives to large enterprises, we provide innovative solutions that transform how companies interact with their customers. Description Reason: New Role Department: Growth Marketing Job Category: Marketing Job Title: B2B Demand Marketing Manager - Hybrid Events and Webinars Our Company Our EMEA B2B Marketing team is passionate about delivering impactful and scalable marketing programmes that drive long-term growth. The Opportunity We are seeking a hands-on Demand Marketing Manager to join the B2B Marketing Team, with a focus on hybrid events and webinars. The successful candidate will manage the end-to-end process of digital events to drive customer engagement, marketing-qualified leads, and ARR. Working closely with stakeholders across regions, you will design and execute impactful hybrid events and webinars. What You'll Do Planning Develop and document plans to drive growth across tactical demand marketing initiatives, with a strong focus on hybrid events and webinars. Represent demand marketing and provide ideas and solutions aligned with a data-driven strategy. Advise on event strategy by understanding business priorities, opportunity sizing, and resource availability. Utilise data models and insights to determine the best approach for digital events. Ensure alignment with global initiatives so locally driven campaigns deliver incremental benefit. Execution Manage the end-to-end process of webinars and hybrid events (planning, producing, promoting, executing, analysing). Collaborate across demand marketing, regional marketing, and sales to ensure seamless execution. Oversee all production details, ensuring professional and engaging experiences for attendees. Use project management tools (eg Workfront) to organise campaigns and ensure readiness for deployment. Manage technical aspects: platform setup, speaker coordination, and live event support. Centralise documentation of webinar-related assets for future use. Measuring Success Define success metrics upfront and communicate them across partners. Set up campaigns to ensure effective measurement and tracking. Tie performance metrics into overall business priorities. Build testing frameworks to assess business impact. Provide regular updates and reviews on programme progress. Document results and provide detailed reports to inform future strategy. What You'll Need to Succeed 5+ years of marketing experience with a growth mindset, CRM knowledge, and problem-solving skills. Proven track record in planning and executing B2B digital events (webinars) end-to-end. Strong project management skills, ideally with Workfront experience. Excellent organisational skills to manage multiple stakeholders and projects. Strong analytical skills for data-led decision-making. Detail-oriented, reliable, and knowledgeable about B2B user journeys. Preferred Qualifications Experience with digital event platforms and technologies. Experience working in a global, cross-functional environment. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Sep 04, 2025
Contractor
We are a global leader in digital experiences, empowering individuals and organisations to design, deliver, and optimise exceptional customer engagement. From emerging creatives to large enterprises, we provide innovative solutions that transform how companies interact with their customers. Description Reason: New Role Department: Growth Marketing Job Category: Marketing Job Title: B2B Demand Marketing Manager - Hybrid Events and Webinars Our Company Our EMEA B2B Marketing team is passionate about delivering impactful and scalable marketing programmes that drive long-term growth. The Opportunity We are seeking a hands-on Demand Marketing Manager to join the B2B Marketing Team, with a focus on hybrid events and webinars. The successful candidate will manage the end-to-end process of digital events to drive customer engagement, marketing-qualified leads, and ARR. Working closely with stakeholders across regions, you will design and execute impactful hybrid events and webinars. What You'll Do Planning Develop and document plans to drive growth across tactical demand marketing initiatives, with a strong focus on hybrid events and webinars. Represent demand marketing and provide ideas and solutions aligned with a data-driven strategy. Advise on event strategy by understanding business priorities, opportunity sizing, and resource availability. Utilise data models and insights to determine the best approach for digital events. Ensure alignment with global initiatives so locally driven campaigns deliver incremental benefit. Execution Manage the end-to-end process of webinars and hybrid events (planning, producing, promoting, executing, analysing). Collaborate across demand marketing, regional marketing, and sales to ensure seamless execution. Oversee all production details, ensuring professional and engaging experiences for attendees. Use project management tools (eg Workfront) to organise campaigns and ensure readiness for deployment. Manage technical aspects: platform setup, speaker coordination, and live event support. Centralise documentation of webinar-related assets for future use. Measuring Success Define success metrics upfront and communicate them across partners. Set up campaigns to ensure effective measurement and tracking. Tie performance metrics into overall business priorities. Build testing frameworks to assess business impact. Provide regular updates and reviews on programme progress. Document results and provide detailed reports to inform future strategy. What You'll Need to Succeed 5+ years of marketing experience with a growth mindset, CRM knowledge, and problem-solving skills. Proven track record in planning and executing B2B digital events (webinars) end-to-end. Strong project management skills, ideally with Workfront experience. Excellent organisational skills to manage multiple stakeholders and projects. Strong analytical skills for data-led decision-making. Detail-oriented, reliable, and knowledgeable about B2B user journeys. Preferred Qualifications Experience with digital event platforms and technologies. Experience working in a global, cross-functional environment. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Ecommerce Trading Executive Location: Lancing, West Sussex (Hybrid 2 days per month in the office) Salary: £31,716 per annum (Band E, Level 3) Hours: 35 per week Contract: Permanent About the Role Do you have a passion for e-commerce, data-led decision making, and driving online sales growth? We re looking for an Ecommerce Trading Executive to join Scout Store, the official retailer for Scouts across the UK. This is an exciting opportunity to play a key role in shaping our digital shopping experience, supporting our mission, and ensuring our online store delivers for Scouts and customers nationwide. You ll work closely with our Ecommerce Manager to: Improve customer journeys and site performance Analyse sales trends and trading reports Plan and deliver product launches, promotions, and campaigns Keep our online store engaging, fresh, and commercially successful Key Responsibilities Monitor daily online performance and contribute to strategies that increase sales Own and maintain the trading calendar to deliver launches, offers, and updates seamlessly Use data insights to optimise merchandising, product recommendations, and promotional activity Collaborate with Marketing, Supply Chain, and other teams to deliver profitable campaigns Produce clear trade reports, highlighting trends and opportunities for growth About You We re looking for a customer-first ecommerce professional with a commercial mindset and a love of data . Someone who thrives in a fast-paced environment, takes initiative, and is excited about making an impact. You ll bring: Proven experience in ecommerce with a record of driving online sales Strong analytical and reporting skills, with the ability to turn insight into action Familiarity with ecommerce platforms (Shopify, Magento, or WooCommerce) Excellent communication and collaboration skills A proactive, organised approach and focus on measurable results Why Join Us? At Scout Store, you ll be part of a purpose-driven team that combines innovation, collaboration, and impact. Working with us means you ll help shape a digital experience that supports Scouts across the UK, while also growing your own skills and career. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family Friendly employer with generous family leave For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday, 7th September 2025. Interviews will be held in person week commencing Monday, 15th September 2025 Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Sep 04, 2025
Full time
Ecommerce Trading Executive Location: Lancing, West Sussex (Hybrid 2 days per month in the office) Salary: £31,716 per annum (Band E, Level 3) Hours: 35 per week Contract: Permanent About the Role Do you have a passion for e-commerce, data-led decision making, and driving online sales growth? We re looking for an Ecommerce Trading Executive to join Scout Store, the official retailer for Scouts across the UK. This is an exciting opportunity to play a key role in shaping our digital shopping experience, supporting our mission, and ensuring our online store delivers for Scouts and customers nationwide. You ll work closely with our Ecommerce Manager to: Improve customer journeys and site performance Analyse sales trends and trading reports Plan and deliver product launches, promotions, and campaigns Keep our online store engaging, fresh, and commercially successful Key Responsibilities Monitor daily online performance and contribute to strategies that increase sales Own and maintain the trading calendar to deliver launches, offers, and updates seamlessly Use data insights to optimise merchandising, product recommendations, and promotional activity Collaborate with Marketing, Supply Chain, and other teams to deliver profitable campaigns Produce clear trade reports, highlighting trends and opportunities for growth About You We re looking for a customer-first ecommerce professional with a commercial mindset and a love of data . Someone who thrives in a fast-paced environment, takes initiative, and is excited about making an impact. You ll bring: Proven experience in ecommerce with a record of driving online sales Strong analytical and reporting skills, with the ability to turn insight into action Familiarity with ecommerce platforms (Shopify, Magento, or WooCommerce) Excellent communication and collaboration skills A proactive, organised approach and focus on measurable results Why Join Us? At Scout Store, you ll be part of a purpose-driven team that combines innovation, collaboration, and impact. Working with us means you ll help shape a digital experience that supports Scouts across the UK, while also growing your own skills and career. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family Friendly employer with generous family leave For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday, 7th September 2025. Interviews will be held in person week commencing Monday, 15th September 2025 Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Our client Scottish Power are currently recruiting for Marketing Executive based in Glasgow City Centre. This will be a 9-month contract initially but likely to be extended. This will also be a hybrid role so 2-3 days a week required in the office. Job Purpose The role holder will be required to adapt to prevailing business priorities, working collaboratively to deliver within tight timelines. You ll be part of a collaborative team responsible for all domestic acquisition and retention activity within our Customer Business. Your core focus will be supporting the delivery and quality assurance of prospecting and retention communications, supporting on online advertising and social media campaigns, coordinating ad-hoc marketing efforts across digital and print channels, and maintaining our suite of support materials and terms & conditions. Success in this role means producing clear, customer-focused communications and advertisements that meet business goals, alongside timely reporting and performance tracking. You ll need to be agile, responsive to shifting priorities, and committed to working closely with colleagues to meet tight deadlines and deliver impactful results. As a Marketing Executive, you ll play a key role in developing, managing, and executing marketing initiatives across our domestic customer base. Your work will directly support ScottishPower s strategic and tactical objectives by delivering innovative, effective solutions that drive acquisition and strengthen customer loyalty. Key Responsibilities •Support the development, management, and execution of marketing activity aligned with our Customer Business strategic and tactical goals. •Maintain and update customer communications, ensuring they are regularly reviewed by stakeholders and remain fully compliant. •Analyse the performance of communications and advertising, assessing their impact on key business areas such as inbound call volumes, online conversions, customer losses, and research insights. •Interpret customer feedback and research findings including insights from the Energy Panel, Customer Losses research, SEGB, and bespoke studies, to ensure communications reflect customer needs and inform action plan priorities. •Collaborate with internal teams and external partners, including Digital, Smart Metering, Sales & Marketing, and third-party stakeholders, to uphold service principles and manage contact channels through Demand Management processes. •Adapt to shifting business priorities, working flexibly and collaboratively to meet defined timelines and deliver high-quality outcomes. •Ensure all communications comply with brand guidelines, regulatory standards, and government or industry requirements. •Coordinate training, briefings, and support materials for call centre teams to ensure consistent and informed customer interactions. Skills, Knowledge & Experience The following skills, knowledge and experience are required: •Educated to degree level or equivalent professional qualification •Proven track record of delivery in marketing 3years+ essential. In energy industry preferable. •Knowledgeable and experienced campaign/communications manager •Persuasive communicator with peers, stakeholders and with senior management •Project management experience in a fast-paced dynamic environment with a strong prioritisation capability •Skilled communicator with effective influencing skills •Ability to work to targets and tight deadlines •Ability to quickly interpret data and make informed judgements •Ability to work collaboratively and cross-functionally to deliver common objectives •Awareness of key commercial considerations •Ability to adapt to a rapidly changing environment •Numerate and analytical, with excellent attention to detail •PC, Microsoft Office Literate. Knowledge of systems, SAP, JIRA, Figma and Serafin advantageous but not essential. Minimum Criteria (mandatory) •Educated to degree level or equivalent professional qualification •Proven track record of delivery in marketing communications •Experience of running integrated Customer Communication Marketing Campaigns •SAP & Engage One knowledge •Digital Marketing knowledge •Strong stakeholder skills •Demonstrable experience of strong budgetary control •Demonstrable ability of being numerate and analytical •PC literate, in particular experience using Microsoft Office
Sep 04, 2025
Contractor
Our client Scottish Power are currently recruiting for Marketing Executive based in Glasgow City Centre. This will be a 9-month contract initially but likely to be extended. This will also be a hybrid role so 2-3 days a week required in the office. Job Purpose The role holder will be required to adapt to prevailing business priorities, working collaboratively to deliver within tight timelines. You ll be part of a collaborative team responsible for all domestic acquisition and retention activity within our Customer Business. Your core focus will be supporting the delivery and quality assurance of prospecting and retention communications, supporting on online advertising and social media campaigns, coordinating ad-hoc marketing efforts across digital and print channels, and maintaining our suite of support materials and terms & conditions. Success in this role means producing clear, customer-focused communications and advertisements that meet business goals, alongside timely reporting and performance tracking. You ll need to be agile, responsive to shifting priorities, and committed to working closely with colleagues to meet tight deadlines and deliver impactful results. As a Marketing Executive, you ll play a key role in developing, managing, and executing marketing initiatives across our domestic customer base. Your work will directly support ScottishPower s strategic and tactical objectives by delivering innovative, effective solutions that drive acquisition and strengthen customer loyalty. Key Responsibilities •Support the development, management, and execution of marketing activity aligned with our Customer Business strategic and tactical goals. •Maintain and update customer communications, ensuring they are regularly reviewed by stakeholders and remain fully compliant. •Analyse the performance of communications and advertising, assessing their impact on key business areas such as inbound call volumes, online conversions, customer losses, and research insights. •Interpret customer feedback and research findings including insights from the Energy Panel, Customer Losses research, SEGB, and bespoke studies, to ensure communications reflect customer needs and inform action plan priorities. •Collaborate with internal teams and external partners, including Digital, Smart Metering, Sales & Marketing, and third-party stakeholders, to uphold service principles and manage contact channels through Demand Management processes. •Adapt to shifting business priorities, working flexibly and collaboratively to meet defined timelines and deliver high-quality outcomes. •Ensure all communications comply with brand guidelines, regulatory standards, and government or industry requirements. •Coordinate training, briefings, and support materials for call centre teams to ensure consistent and informed customer interactions. Skills, Knowledge & Experience The following skills, knowledge and experience are required: •Educated to degree level or equivalent professional qualification •Proven track record of delivery in marketing 3years+ essential. In energy industry preferable. •Knowledgeable and experienced campaign/communications manager •Persuasive communicator with peers, stakeholders and with senior management •Project management experience in a fast-paced dynamic environment with a strong prioritisation capability •Skilled communicator with effective influencing skills •Ability to work to targets and tight deadlines •Ability to quickly interpret data and make informed judgements •Ability to work collaboratively and cross-functionally to deliver common objectives •Awareness of key commercial considerations •Ability to adapt to a rapidly changing environment •Numerate and analytical, with excellent attention to detail •PC, Microsoft Office Literate. Knowledge of systems, SAP, JIRA, Figma and Serafin advantageous but not essential. Minimum Criteria (mandatory) •Educated to degree level or equivalent professional qualification •Proven track record of delivery in marketing communications •Experience of running integrated Customer Communication Marketing Campaigns •SAP & Engage One knowledge •Digital Marketing knowledge •Strong stakeholder skills •Demonstrable experience of strong budgetary control •Demonstrable ability of being numerate and analytical •PC literate, in particular experience using Microsoft Office
Job Title: Admin & Operations Coordinator Location: Cheltenham About the Role: We are seeking a highly organised and proactive Admin & Operations Coordinator to join the team at a shopping centre in Cheltenham. This pivotal role supports the smooth day-to-day running of the centre, managing internal and external communications, maintaining operational compliance, supporting marketing initiatives, and providing vital administrative support. You will be the key link between occupiers, suppliers, and stakeholders, ensuring an exceptional experience for both retailers and visitors. Key Responsibilities: People & Communication Act as the first point of contact for occupiers and customers, ensuring effective communication and prompt issue resolution. Coordinate internal communications and manage occupier briefings, meetings, and newsletters. Maintain the occupier handbook and facilitate clear, regular updates. Support Centre Management with meeting preparation, minute taking, and visitor management. Marketing & Promotions Coordinate occupier promotional activity requests and liaise with the Marketing team and Centre Manager. Maintain and update the centre's website and social media channels with events and retailer news. Engage with local charities and community groups to facilitate in-centre events and initiatives. Assist in the delivery of marketing campaigns and work closely with PR and marketing agencies. Operational & Financial Management Assist with monitoring footfall and occupier performance, and support business planning. Manage service providers, ensuring SLA compliance. Maintain financial records through HORIZON, including invoicing, service charges, petty cash, and budget tracking. Support commercialisation and manage vacant units, including discretionary spend oversight. Administrative & Office Management Oversee smooth office operations including calls, correspondence, stationery procurement, and IT coordination. Process purchase orders, reconcile invoices, and produce financial and client reports. Maintain accurate records of service charge expenditure and reporting. Revenue & Promotions Manage promotional bookings and ensure compliance with centre policies. Track income and expenditure related to promotional activity. Ensure smooth execution of occupier promotional activity with clear communication and follow-up. Additional Duties Support duty management responsibilities in the absence of the Centre Manager. Liaise with external managing agents (Sanderson Weatherall) and other stakeholders to ensure service excellence. Assist in event coordination and regular inspections of vacant units. What We're Looking For: Proven administrative or office management experience, ideally in retail, property, or commercial environments. Strong organisational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in Microsoft Office and familiar with digital platforms (social media, website updates). Knowledge of Health & Safety practices in a commercial setting. Financial administration experience, including budgeting and invoice processing. A proactive, flexible, and professional approach to work. What You'll Gain: A dynamic and varied role at the heart of a vibrant retail centre. Opportunities to work collaboratively with occupiers, the local community, and marketing professionals. Exposure to operational, marketing, and commercial property management practices. A supportive team environment with room for professional growth.
Sep 04, 2025
Full time
Job Title: Admin & Operations Coordinator Location: Cheltenham About the Role: We are seeking a highly organised and proactive Admin & Operations Coordinator to join the team at a shopping centre in Cheltenham. This pivotal role supports the smooth day-to-day running of the centre, managing internal and external communications, maintaining operational compliance, supporting marketing initiatives, and providing vital administrative support. You will be the key link between occupiers, suppliers, and stakeholders, ensuring an exceptional experience for both retailers and visitors. Key Responsibilities: People & Communication Act as the first point of contact for occupiers and customers, ensuring effective communication and prompt issue resolution. Coordinate internal communications and manage occupier briefings, meetings, and newsletters. Maintain the occupier handbook and facilitate clear, regular updates. Support Centre Management with meeting preparation, minute taking, and visitor management. Marketing & Promotions Coordinate occupier promotional activity requests and liaise with the Marketing team and Centre Manager. Maintain and update the centre's website and social media channels with events and retailer news. Engage with local charities and community groups to facilitate in-centre events and initiatives. Assist in the delivery of marketing campaigns and work closely with PR and marketing agencies. Operational & Financial Management Assist with monitoring footfall and occupier performance, and support business planning. Manage service providers, ensuring SLA compliance. Maintain financial records through HORIZON, including invoicing, service charges, petty cash, and budget tracking. Support commercialisation and manage vacant units, including discretionary spend oversight. Administrative & Office Management Oversee smooth office operations including calls, correspondence, stationery procurement, and IT coordination. Process purchase orders, reconcile invoices, and produce financial and client reports. Maintain accurate records of service charge expenditure and reporting. Revenue & Promotions Manage promotional bookings and ensure compliance with centre policies. Track income and expenditure related to promotional activity. Ensure smooth execution of occupier promotional activity with clear communication and follow-up. Additional Duties Support duty management responsibilities in the absence of the Centre Manager. Liaise with external managing agents (Sanderson Weatherall) and other stakeholders to ensure service excellence. Assist in event coordination and regular inspections of vacant units. What We're Looking For: Proven administrative or office management experience, ideally in retail, property, or commercial environments. Strong organisational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in Microsoft Office and familiar with digital platforms (social media, website updates). Knowledge of Health & Safety practices in a commercial setting. Financial administration experience, including budgeting and invoice processing. A proactive, flexible, and professional approach to work. What You'll Gain: A dynamic and varied role at the heart of a vibrant retail centre. Opportunities to work collaboratively with occupiers, the local community, and marketing professionals. Exposure to operational, marketing, and commercial property management practices. A supportive team environment with room for professional growth.
Multi Modal Business Development Manager Location: Immingham Salary: £40,000 £60,000 p.a. + Uncapped Bonus + Benefits Type: Full-Time, Permanent Hexagon Recruitment is working on behalf of our client to find a driven Multi Modal Business Development Manager to join a forward-thinking freight and logistics company. This role is focused on winning new business, promoting freight technology solutions, and selling multi modal supply chain services. You ll lead on client acquisition, manage onboarding, and represent the business at industry events, exhibitions, and networking opportunities. Key Responsibilities: Identify and pursue new business leads Attend meetings, deliver pitches, and close deals Work with Marketing to develop a qualified sales pipeline Maintain CRM records and ensure customer satisfaction Stay current with market trends and industry developments Requirements: Proven experience in freight forwarding or logistics sales Strong knowledge of multi modal supply chain solutions Confident communicator, self-motivated, target-driven CRM and digital tools proficiency What s on Offer: £40,000 £60,000 base salary Uncapped commission Company benefits and progression opportunities
Sep 04, 2025
Full time
Multi Modal Business Development Manager Location: Immingham Salary: £40,000 £60,000 p.a. + Uncapped Bonus + Benefits Type: Full-Time, Permanent Hexagon Recruitment is working on behalf of our client to find a driven Multi Modal Business Development Manager to join a forward-thinking freight and logistics company. This role is focused on winning new business, promoting freight technology solutions, and selling multi modal supply chain services. You ll lead on client acquisition, manage onboarding, and represent the business at industry events, exhibitions, and networking opportunities. Key Responsibilities: Identify and pursue new business leads Attend meetings, deliver pitches, and close deals Work with Marketing to develop a qualified sales pipeline Maintain CRM records and ensure customer satisfaction Stay current with market trends and industry developments Requirements: Proven experience in freight forwarding or logistics sales Strong knowledge of multi modal supply chain solutions Confident communicator, self-motivated, target-driven CRM and digital tools proficiency What s on Offer: £40,000 £60,000 base salary Uncapped commission Company benefits and progression opportunities
