Administrator 1 Location Abbey Wood Stoke Gifford - Bristol BS34 8JH Contract 6 months 15th Sep - 31st Mar 2026Mon - Fri 8:00 - 04:30 Job Description: Team Leader - OFS West areaWe have a requirement for an OFS Team Leader based in Bristol, delivering services for a large public sector customer. The role will be on a fixed-term contract for an initial 6-month period with likely extension.The successful candidate will have a track record of leading IT services teams, achieving KPIs and SLAs and managing service improvements resulting in a first-class customer experience.SC Clearance Mandatory Responsibilities Lead and manage a team of 5-7 engineers to deliver the required contractually compliant service to the customer(s) Lead Daily calls with a support team to ensure issues are identified and managed appropriately Engage with CC service managers and customer stakeholders to ensure service is running smoothly Use reporting to understand data and performance indicators to drive service improvement Use data and key relationships to forecast future resource requirements Work with Technical Resource Group (TRG) to ensure resource and skill levels are fit for purpose Work with the service delivery lead, other service team leaders and internal operational teams Identify, record and manage issues to improve processes and service Manage escalations and engage appropriate teams through to successful resolution Manage formal complaints and dissatisfied users Suggest and support new processes, changes to process and improvements to service and/or user experience Ensure adherence to both customer and Computacenter policies and procedures Ensure a high level of team communication and engagement with objectives Perform Team Operational 121s Regularly attend management meetings Performance Indicators Team/service SLA performance Team utilisation levels User satisfaction scores Staff engagement/morale Ensuring warranty credits are achieved for vendor device repairs Key relationships CC Operational Delivery Managers Service Team Leader Knowledge, Skills & Experience Leadership and management Organisation Good understanding of IT services delivered to end users. Good customer service skills Good understanding of our MOS processes and tools (Training will be provided) Good knowledge of Windows and Office tools ITIL knowledge or accreditation SC Clearance (Mandatory) Next Stage Conversation with recruiter to assess suitability. Start Date ASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 04, 2025
Administrator 1 Location Abbey Wood Stoke Gifford - Bristol BS34 8JH Contract 6 months 15th Sep - 31st Mar 2026Mon - Fri 8:00 - 04:30 Job Description: Team Leader - OFS West areaWe have a requirement for an OFS Team Leader based in Bristol, delivering services for a large public sector customer. The role will be on a fixed-term contract for an initial 6-month period with likely extension.The successful candidate will have a track record of leading IT services teams, achieving KPIs and SLAs and managing service improvements resulting in a first-class customer experience.SC Clearance Mandatory Responsibilities Lead and manage a team of 5-7 engineers to deliver the required contractually compliant service to the customer(s) Lead Daily calls with a support team to ensure issues are identified and managed appropriately Engage with CC service managers and customer stakeholders to ensure service is running smoothly Use reporting to understand data and performance indicators to drive service improvement Use data and key relationships to forecast future resource requirements Work with Technical Resource Group (TRG) to ensure resource and skill levels are fit for purpose Work with the service delivery lead, other service team leaders and internal operational teams Identify, record and manage issues to improve processes and service Manage escalations and engage appropriate teams through to successful resolution Manage formal complaints and dissatisfied users Suggest and support new processes, changes to process and improvements to service and/or user experience Ensure adherence to both customer and Computacenter policies and procedures Ensure a high level of team communication and engagement with objectives Perform Team Operational 121s Regularly attend management meetings Performance Indicators Team/service SLA performance Team utilisation levels User satisfaction scores Staff engagement/morale Ensuring warranty credits are achieved for vendor device repairs Key relationships CC Operational Delivery Managers Service Team Leader Knowledge, Skills & Experience Leadership and management Organisation Good understanding of IT services delivered to end users. Good customer service skills Good understanding of our MOS processes and tools (Training will be provided) Good knowledge of Windows and Office tools ITIL knowledge or accreditation SC Clearance (Mandatory) Next Stage Conversation with recruiter to assess suitability. Start Date ASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Sep 04, 2025
Full time
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Mortgage Administrator Hybrid / Remote Full-Time Mon-Fri, 9:00am-5:30pm £24,000 per annum + Truly Uncapped Commission (Realistic OTE: £30,000+) Want to earn more without working weekends? This is your opportunity. At Scout, we're not just offering a job-we're offering a real chance to earn big and build your career in the fast-moving world of Fintech and financial services. We are on a mission to become a leading player in the UK mortgage sector. We aim to be the trusted broker of choice, helping customers achieve their property goals by proudly providing a lifetime of financial advice. We believe that our success is built on the foundation of our culture and underpinned by our shared company values: Care deeply, do the right thing, execute with excellence and be frank and fearless. With a base salary starting at £24,000, the real earning potential lies in our uncapped commission structure . Top performers regularly exceed £30k+ OTE, and with no ceiling on what you can earn, the only limit is your own ambition . What You'll Be Doing: As a Mortgage Administrator, you'll play a key role in supporting our expert mortgage brokers-helping clients move from application to completion with ease and confidence. Alongside the core admin duties, you'll have multiple income streams to maximise your commission : Selling Buildings & Contents (B&C) insurance Booking in protection reviews for future sales Referring clients for surveys and solicitors Securing Trustpilot 5-star reviews that lead to referral incentives All of these are fully commissionable and directly boost your take-home pay. No caps. No quotas. Just real reward for real results. Your Day-to-Day: Manage mortgage applications from submission through to completion Liaise with lenders, brokers, customers, estate agents, and solicitors Update clients on progress and provide an exceptional service experience Handle online payments for valuations or broker fees Accurately update client records and case notes Drive additional income by offering B&C cover and other bolt-on services We're Looking For Someone Who Is: A strong communicator, both verbal and written Exceptionally organised, with a sharp eye for detail Target-driven and confident in a sales environment A natural multitasker with excellent time management skills Ideally familiar with mortgage application processes (multi-lender or MAB experience is a plus!) Life at Scout. Uncapped commission - the only limit is your own potential. Structured career development - with a pathway to becoming a Mortgage Broker for eligible employees Onboarding & training - we'll set you up for success Mental health & wellbeing support Hybrid/remote working for flexibility Regular socials and performance bonuses Generous holiday allowance to help you relax and recharge ️ Retail, food and travel discounts Refer-a-friend bonus scheme Want to take control of your earnings, work in a fast-paced, high-reward environment, and develop a career in financial services? Apply now and unlock your potential at Scout.
Sep 04, 2025
Full time
Mortgage Administrator Hybrid / Remote Full-Time Mon-Fri, 9:00am-5:30pm £24,000 per annum + Truly Uncapped Commission (Realistic OTE: £30,000+) Want to earn more without working weekends? This is your opportunity. At Scout, we're not just offering a job-we're offering a real chance to earn big and build your career in the fast-moving world of Fintech and financial services. We are on a mission to become a leading player in the UK mortgage sector. We aim to be the trusted broker of choice, helping customers achieve their property goals by proudly providing a lifetime of financial advice. We believe that our success is built on the foundation of our culture and underpinned by our shared company values: Care deeply, do the right thing, execute with excellence and be frank and fearless. With a base salary starting at £24,000, the real earning potential lies in our uncapped commission structure . Top performers regularly exceed £30k+ OTE, and with no ceiling on what you can earn, the only limit is your own ambition . What You'll Be Doing: As a Mortgage Administrator, you'll play a key role in supporting our expert mortgage brokers-helping clients move from application to completion with ease and confidence. Alongside the core admin duties, you'll have multiple income streams to maximise your commission : Selling Buildings & Contents (B&C) insurance Booking in protection reviews for future sales Referring clients for surveys and solicitors Securing Trustpilot 5-star reviews that lead to referral incentives All of these are fully commissionable and directly boost your take-home pay. No caps. No quotas. Just real reward for real results. Your Day-to-Day: Manage mortgage applications from submission through to completion Liaise with lenders, brokers, customers, estate agents, and solicitors Update clients on progress and provide an exceptional service experience Handle online payments for valuations or broker fees Accurately update client records and case notes Drive additional income by offering B&C cover and other bolt-on services We're Looking For Someone Who Is: A strong communicator, both verbal and written Exceptionally organised, with a sharp eye for detail Target-driven and confident in a sales environment A natural multitasker with excellent time management skills Ideally familiar with mortgage application processes (multi-lender or MAB experience is a plus!) Life at Scout. Uncapped commission - the only limit is your own potential. Structured career development - with a pathway to becoming a Mortgage Broker for eligible employees Onboarding & training - we'll set you up for success Mental health & wellbeing support Hybrid/remote working for flexibility Regular socials and performance bonuses Generous holiday allowance to help you relax and recharge ️ Retail, food and travel discounts Refer-a-friend bonus scheme Want to take control of your earnings, work in a fast-paced, high-reward environment, and develop a career in financial services? Apply now and unlock your potential at Scout.
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Sep 04, 2025
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Remote, home based role Between £28-£30,000 (depending on experience) Year one OTE £50k+ Year two OTE £75k + As a Mortgage and Protection Advisor at Scout Financial Services, you will be responsible for building great relationships with our customers whilst providing accurate and up-to-date advice on our range of regulated products and services. The Role In this role you will be responsible for the following: Conducting sales opportunity calls with customers, building relationships and advising on our range of regulated products and services including Mortgages, Life Insurance, Critical Illness Cover and Income Protection. Building strong relationships within our estate agency partner Yopa to motivate them to refer their buyers and sellers to you and ensure your diary is always full of quality leads. Working with your administrator to proactively manage the customer experience from application to completion to ensure they receive exceptional service and come back for a re-mortgage and recommend us to their family and friends Looking for referral opportunities to be sent over to our specialist partners in conveyancing, buildings & contents, commercial finance, equity release, investment and pension advice. About You The role requires you to have proven skills and experience in the following areas: Certificate in Mortgage Advice and Practice (CeMAP) or Mortgage Advice Qualification (MAQ) and previous experience in advising customers on mortgage and protection products. You will be self-motivated and used to working in a home-based role and dealing with estate agents. You'll have been a top performer in a leading mortgage brokerage. Previous experience in a customer-facing role, with excellent customer service skills and the ability to build strong relationships with customers, peers and more senior individuals. A good understanding of the mortgage and protection markets and to be able to demonstrate a passion for the sector. Strong communication skills, both written and verbal, and excellent interpersonal skills with the ability to overcome challenges. Life at Scout Dedicated training and development Service discounts - for you your family and friends! Sickness & mental health support - to provide you with peace of mind Refer-a-friend bonus scheme - if you recommend us as a place to work Hybrid working - to support flexibility Wellbeing discounts - across food, retail and travel Generous holiday allowance - to switch off and relax Performance bonus' - to increase earning potential Company socials - to get away from the everyday and celebrate our successes This role is deemed as a Certified role under the UK PRA & Financial Conduct Authority - Individual Accountabilities Regulations and following training, will require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
Sep 04, 2025
Full time
Remote, home based role Between £28-£30,000 (depending on experience) Year one OTE £50k+ Year two OTE £75k + As a Mortgage and Protection Advisor at Scout Financial Services, you will be responsible for building great relationships with our customers whilst providing accurate and up-to-date advice on our range of regulated products and services. The Role In this role you will be responsible for the following: Conducting sales opportunity calls with customers, building relationships and advising on our range of regulated products and services including Mortgages, Life Insurance, Critical Illness Cover and Income Protection. Building strong relationships within our estate agency partner Yopa to motivate them to refer their buyers and sellers to you and ensure your diary is always full of quality leads. Working with your administrator to proactively manage the customer experience from application to completion to ensure they receive exceptional service and come back for a re-mortgage and recommend us to their family and friends Looking for referral opportunities to be sent over to our specialist partners in conveyancing, buildings & contents, commercial finance, equity release, investment and pension advice. About You The role requires you to have proven skills and experience in the following areas: Certificate in Mortgage Advice and Practice (CeMAP) or Mortgage Advice Qualification (MAQ) and previous experience in advising customers on mortgage and protection products. You will be self-motivated and used to working in a home-based role and dealing with estate agents. You'll have been a top performer in a leading mortgage brokerage. Previous experience in a customer-facing role, with excellent customer service skills and the ability to build strong relationships with customers, peers and more senior individuals. A good understanding of the mortgage and protection markets and to be able to demonstrate a passion for the sector. Strong communication skills, both written and verbal, and excellent interpersonal skills with the ability to overcome challenges. Life at Scout Dedicated training and development Service discounts - for you your family and friends! Sickness & mental health support - to provide you with peace of mind Refer-a-friend bonus scheme - if you recommend us as a place to work Hybrid working - to support flexibility Wellbeing discounts - across food, retail and travel Generous holiday allowance - to switch off and relax Performance bonus' - to increase earning potential Company socials - to get away from the everyday and celebrate our successes This role is deemed as a Certified role under the UK PRA & Financial Conduct Authority - Individual Accountabilities Regulations and following training, will require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
Property Administrator 26,000 Southampton A leading real estate company, is seeking a Property Administrator to join our dynamic team in Southampton. As a Property Admin, you'll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package. Property Administrator Be the face of the business delivering exceptional customer service and building strong relationships with our residents. Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience. Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities. Preferred Requirements Deliver the customer service strategy and standards, increasing resident satisfaction with service delivery. Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers. Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management. Encourage and support resident engagement, promoting the business and building good relationships with external partners. Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary. Preferred Qualifications Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential. Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues. Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Sep 04, 2025
Full time
Property Administrator 26,000 Southampton A leading real estate company, is seeking a Property Administrator to join our dynamic team in Southampton. As a Property Admin, you'll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package. Property Administrator Be the face of the business delivering exceptional customer service and building strong relationships with our residents. Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience. Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities. Preferred Requirements Deliver the customer service strategy and standards, increasing resident satisfaction with service delivery. Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers. Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management. Encourage and support resident engagement, promoting the business and building good relationships with external partners. Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary. Preferred Qualifications Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential. Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues. Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Join this manufacturing company in Mallusk as their next sales and office administrator! Your new company A well-established engineering services business based in Mallusk is seeking a Sales & Operations Support professional to join their close-knit team. Your new role Reporting to the General Manager, you'll play a key role in supporting the wider team across administration, and sales support functions. This is a varied and hands-on role where no two days are the same - ideal for someone who enjoys working flexibly and being involved in all aspects of the business. Key responsibilities include: Assisting with order and sales administration, liaising with suppliers and customers. Handling stock and service queries, helping the team resolve issues efficiently. Supporting internal quality audits and maintaining relevant documentation. Participating in company-wide projects and initiatives. Ensuring compliance with health and safety policies. Maintaining strong communication across departments and attending regular team meetings What you'll need to succeed Previous experience in an administrative support role.Strong organisational skills and attention to detail.A proactive and flexible approach to work.Excellent communication and problem-solving abilities.Confidence working across multiple departments and managing competing priorities. What you'll get in return £26000 - £28000 salary 5% matched pension scheme.BHSF Health Cash Plan.Enhanced sick pay.Opportunity to grow within a supportive and dynamic team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Join this manufacturing company in Mallusk as their next sales and office administrator! Your new company A well-established engineering services business based in Mallusk is seeking a Sales & Operations Support professional to join their close-knit team. Your new role Reporting to the General Manager, you'll play a key role in supporting the wider team across administration, and sales support functions. This is a varied and hands-on role where no two days are the same - ideal for someone who enjoys working flexibly and being involved in all aspects of the business. Key responsibilities include: Assisting with order and sales administration, liaising with suppliers and customers. Handling stock and service queries, helping the team resolve issues efficiently. Supporting internal quality audits and maintaining relevant documentation. Participating in company-wide projects and initiatives. Ensuring compliance with health and safety policies. Maintaining strong communication across departments and attending regular team meetings What you'll need to succeed Previous experience in an administrative support role.Strong organisational skills and attention to detail.A proactive and flexible approach to work.Excellent communication and problem-solving abilities.Confidence working across multiple departments and managing competing priorities. What you'll get in return £26000 - £28000 salary 5% matched pension scheme.BHSF Health Cash Plan.Enhanced sick pay.Opportunity to grow within a supportive and dynamic team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Property Administrator 25,500 Leeds A leading real estate company, is seeking a Property Administrator to join our dynamic team in Leeds. As a Property Admin, you'll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package. Property Administrator Be the face of the business delivering exceptional customer service and building strong relationships with our residents. Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience. Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities. Preferred Requirements Deliver the customer service strategy and standards, increasing resident satisfaction with service delivery. Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers. Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management. Encourage and support resident engagement, promoting the business and building good relationships with external partners. Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary. Preferred Qualifications Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential. Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues. Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Sep 04, 2025
Full time
Property Administrator 25,500 Leeds A leading real estate company, is seeking a Property Administrator to join our dynamic team in Leeds. As a Property Admin, you'll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package. Property Administrator Be the face of the business delivering exceptional customer service and building strong relationships with our residents. Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience. Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities. Preferred Requirements Deliver the customer service strategy and standards, increasing resident satisfaction with service delivery. Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers. Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management. Encourage and support resident engagement, promoting the business and building good relationships with external partners. Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary. Preferred Qualifications Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential. Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues. Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
The role: Our successful Primavera P6 Administrator will be responsible for the overall administration, configuration, and maintenance of the Primavera P6 Enterprise Project Portfolio Management (EPPM) system. This role ensures the system's optimal performance, supports project teams, and ensures best practices in project scheduling and management. What you'll do: System Administration: Manage user accounts, security profiles, and access permissions. Ensure system integrity and security. Configuration Management: Configure and maintain coding structures, resource/role pools, calendars, Enterprise Project Structure (EPS), and Organizational Breakdown Structure (OBS). Support and Training: Provide technical support to users, troubleshoot issues, and conduct training sessions to enhance user proficiency. Data Management: Oversee data entry, validation, and reporting. Ensure data accuracy and consistency across projects. Performance Monitoring: Monitor system performance, conduct regular audits, and implement improvements to enhance efficiency. Integration: Coordinate with IT and other departments to integrate Primavera P6 with other enterprise systems. Vendor Engagement: responsible for engaging with vendor in support of upgrades and issue resolutions Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures. There may be other duties outside of P6 that need to be performed for this role. What we're looking for: Our ideal candidate would have significant experience in Primavera P6 administration Being educated to degree level in a relevant discipline would be advantageous but not essential for this role Proficiency in Primavera P6 EPPM. Experience of establishing and running a controlled Primavera change request system. Strong understanding of techniques for project planning and other facets of project controls Excellent problem-solving and analytical skills. What we offer: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme Flexible and hybrid working About United Utilities: United Utilities' (UU) mission is to deliver high-quality water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
Sep 04, 2025
Full time
The role: Our successful Primavera P6 Administrator will be responsible for the overall administration, configuration, and maintenance of the Primavera P6 Enterprise Project Portfolio Management (EPPM) system. This role ensures the system's optimal performance, supports project teams, and ensures best practices in project scheduling and management. What you'll do: System Administration: Manage user accounts, security profiles, and access permissions. Ensure system integrity and security. Configuration Management: Configure and maintain coding structures, resource/role pools, calendars, Enterprise Project Structure (EPS), and Organizational Breakdown Structure (OBS). Support and Training: Provide technical support to users, troubleshoot issues, and conduct training sessions to enhance user proficiency. Data Management: Oversee data entry, validation, and reporting. Ensure data accuracy and consistency across projects. Performance Monitoring: Monitor system performance, conduct regular audits, and implement improvements to enhance efficiency. Integration: Coordinate with IT and other departments to integrate Primavera P6 with other enterprise systems. Vendor Engagement: responsible for engaging with vendor in support of upgrades and issue resolutions Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures. There may be other duties outside of P6 that need to be performed for this role. What we're looking for: Our ideal candidate would have significant experience in Primavera P6 administration Being educated to degree level in a relevant discipline would be advantageous but not essential for this role Proficiency in Primavera P6 EPPM. Experience of establishing and running a controlled Primavera change request system. Strong understanding of techniques for project planning and other facets of project controls Excellent problem-solving and analytical skills. What we offer: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme Flexible and hybrid working About United Utilities: United Utilities' (UU) mission is to deliver high-quality water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We are proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . ukfor additional roles across engineering, production, warehouse & transport operations. Transport Administrator Upto £30k Benefits South Wales Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information. Our client is a leading online supplier of premium PVC products with phenomenal growth as a result of increased volumes. We are delighted to be working closely with them as they seek a Transport Administrator at their site in Aberdare, South Wales on a Monday to Friday basis (9am - 5pm). This role is key to supporting the daily coordination of transport operations in a fast-paced, deadline-driven environment. You'll need to stay calm under pressure, adapt quickly to unexpected changes, and maintain accuracy at all times. This is not just a transport role - it's ideal for someone with excellent admin experience, sharp IT skills, and a proactive mindset. Full training on transport-specific systems and processes will be provided. Key Responsibilities as Transport Administrator: Respond quickly and calmly to last-minute route or scheduling changes Communicate clearly with customer service, drivers, warehouse teams, and other departments to resolve issues and minimise disruption Enter and maintain accurate data in Excel to support management and operational reporting Organise vehicle repairs, schedule regular services and routine maintenance with our local garage, and keep a detailed log of all work carried out Support compliance with company procedures and transport regulations through diligent administration. Essential skills & experience for the Transport Administrator: Proven ability to stay calm and focused under pressure Strong attention to detail - accuracy is critical in this role Excellent administrative and organisational skills High-level IT proficiency - especially in Microsoft Excel and digital systems Comfortable managing multiple tasks and priorities in a fast-paced environment Confident communicator with a problem-solving mindset Positive, flexible, and resilient attitude with a friendly, can-do approach; a reliable team player who stays focused and practical when challenges arise. This is a fantastic opportunity - we look forward to your application . Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk
Sep 04, 2025
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . ukfor additional roles across engineering, production, warehouse & transport operations. Transport Administrator Upto £30k Benefits South Wales Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information. Our client is a leading online supplier of premium PVC products with phenomenal growth as a result of increased volumes. We are delighted to be working closely with them as they seek a Transport Administrator at their site in Aberdare, South Wales on a Monday to Friday basis (9am - 5pm). This role is key to supporting the daily coordination of transport operations in a fast-paced, deadline-driven environment. You'll need to stay calm under pressure, adapt quickly to unexpected changes, and maintain accuracy at all times. This is not just a transport role - it's ideal for someone with excellent admin experience, sharp IT skills, and a proactive mindset. Full training on transport-specific systems and processes will be provided. Key Responsibilities as Transport Administrator: Respond quickly and calmly to last-minute route or scheduling changes Communicate clearly with customer service, drivers, warehouse teams, and other departments to resolve issues and minimise disruption Enter and maintain accurate data in Excel to support management and operational reporting Organise vehicle repairs, schedule regular services and routine maintenance with our local garage, and keep a detailed log of all work carried out Support compliance with company procedures and transport regulations through diligent administration. Essential skills & experience for the Transport Administrator: Proven ability to stay calm and focused under pressure Strong attention to detail - accuracy is critical in this role Excellent administrative and organisational skills High-level IT proficiency - especially in Microsoft Excel and digital systems Comfortable managing multiple tasks and priorities in a fast-paced environment Confident communicator with a problem-solving mindset Positive, flexible, and resilient attitude with a friendly, can-do approach; a reliable team player who stays focused and practical when challenges arise. This is a fantastic opportunity - we look forward to your application . Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk
We are currently recruiting for a People Services Administrator to work for Thames Valley Police at their headquarters in Kidlington. This is a temporary role offering an hourly rate of 14.23. Working Mon - Thurs 08:00 - 16:00 Fri 08:00 - 15:mins break - this will also be hybrid working after induction. About the Role: As a People Services Administrator, you will play a vital role in providing exceptional business support within the People Directorate. Your main responsibilities will include: Delivering high-quality, confidential service and advice to internal and external customers. Managing relationships with stakeholders to ensure effective communication and problem resolution. Inputting and quality assuring data on Force ICT systems, contributing to accurate management information. Supporting recruitment processes from applicant management to selection documentation. Assisting with administrative support for specific projects and data collection. Key Responsibilities: Proactively manage applicants through the recruitment process, ensuring timely communication and updates. Oversee the end-to-end recruitment process for various groups, including vetting, medical screenings, and training resource preparation. Attend recruitment and assessment events, representing our organisation professionally. Collaborate with Delivery Managers for effective planning regarding student numbers and training schedules. What We're Looking For: A commitment to learning policing policies, procedures, and relevant legislation. Excellent organisational skills with the ability to manage multiple priorities and meet tight deadlines. Strong interpersonal and communication skills to interact confidently with stakeholders. A background in a demanding administrative role, ideally within HR or Learning & Development. A willingness to work flexibly, including occasional evenings and weekends. Qualifications: Good standard of education (GCSEs in English and Maths preferred). Experience with Microsoft Office and a readiness to learn new systems. A desire to pursue further professional development, such as NVQ Level 2 in Customer Service or Business Administration. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 03, 2025
Seasonal
We are currently recruiting for a People Services Administrator to work for Thames Valley Police at their headquarters in Kidlington. This is a temporary role offering an hourly rate of 14.23. Working Mon - Thurs 08:00 - 16:00 Fri 08:00 - 15:mins break - this will also be hybrid working after induction. About the Role: As a People Services Administrator, you will play a vital role in providing exceptional business support within the People Directorate. Your main responsibilities will include: Delivering high-quality, confidential service and advice to internal and external customers. Managing relationships with stakeholders to ensure effective communication and problem resolution. Inputting and quality assuring data on Force ICT systems, contributing to accurate management information. Supporting recruitment processes from applicant management to selection documentation. Assisting with administrative support for specific projects and data collection. Key Responsibilities: Proactively manage applicants through the recruitment process, ensuring timely communication and updates. Oversee the end-to-end recruitment process for various groups, including vetting, medical screenings, and training resource preparation. Attend recruitment and assessment events, representing our organisation professionally. Collaborate with Delivery Managers for effective planning regarding student numbers and training schedules. What We're Looking For: A commitment to learning policing policies, procedures, and relevant legislation. Excellent organisational skills with the ability to manage multiple priorities and meet tight deadlines. Strong interpersonal and communication skills to interact confidently with stakeholders. A background in a demanding administrative role, ideally within HR or Learning & Development. A willingness to work flexibly, including occasional evenings and weekends. Qualifications: Good standard of education (GCSEs in English and Maths preferred). Experience with Microsoft Office and a readiness to learn new systems. A desire to pursue further professional development, such as NVQ Level 2 in Customer Service or Business Administration. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
About the role As an Operative 2 with expertise in Warehouse Administration, you will collaborate with our client's department. You will be responsible for Warehouse Operations. Tell me more, tell me more Our client is currently looking for a recruit in joining their current team. Below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities: We have a fantastic opportunity for a Warehouse Dispatch Operative in the Services logistics Warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic; previous export compliance knowledge would be beneficial as you will be raising commercial invoices and previous logistical experience would be highly desirable. You will need to have high levels of accuracy, attention to detail and a strong work ethic. You will have experience in ERP systems (preferably SAP and WMCS). To be successful in the role you will be a great team player, have a flexible approach to work, the ability to work in a fast-paced environment, perform against personal performance targets, prioritise workloads against demand to meet our service level agreements with our customers and have excellent communication skills and be able to escalate directly to your management team and internal service providers, both orally and electronically. Main Responsibilities Using six different courier vendor platforms to ship both UK homeland services and international. Using escalation routes for different partners Liaising with scheduling Ensuring SAP queues are cleared. Producing an end-of-day report Effectively escalate where required both orally and electronically. Producing manifests for the trunk and sharing electronically between internal service providers and management Maintaining high levels of housekeeping (working in a 6s environment) The Ideal Candidate Some export compliance knowledge Strong attention to detail Strong experience in warehouse practices Ability to work as part of a team. Be a quick learner. Able to prioritise workloads. Good numerical skills Excellent timekeeping and a flexible approach to work demands Flexible working approach Counterbalance FLT licence advantage Stock management Picks and Putaways Working in a pressurized environment to a high degree of accuracy What's in it for you? Rate £17.69/Hr through UMB £13.63/Hr through Basic PAYE £15.48/Hr through Premium PAYE LocationHatfield Avenue Hatfield Business Park - Hatfield Hertfordshire AL10 9TW Contract 7 Months 8th Sep - 8th Mar 2026 Monday - Friday working hours 11:00 - 19:.5 hours per week Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 03, 2025
Contractor
About the role As an Operative 2 with expertise in Warehouse Administration, you will collaborate with our client's department. You will be responsible for Warehouse Operations. Tell me more, tell me more Our client is currently looking for a recruit in joining their current team. Below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities: We have a fantastic opportunity for a Warehouse Dispatch Operative in the Services logistics Warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic; previous export compliance knowledge would be beneficial as you will be raising commercial invoices and previous logistical experience would be highly desirable. You will need to have high levels of accuracy, attention to detail and a strong work ethic. You will have experience in ERP systems (preferably SAP and WMCS). To be successful in the role you will be a great team player, have a flexible approach to work, the ability to work in a fast-paced environment, perform against personal performance targets, prioritise workloads against demand to meet our service level agreements with our customers and have excellent communication skills and be able to escalate directly to your management team and internal service providers, both orally and electronically. Main Responsibilities Using six different courier vendor platforms to ship both UK homeland services and international. Using escalation routes for different partners Liaising with scheduling Ensuring SAP queues are cleared. Producing an end-of-day report Effectively escalate where required both orally and electronically. Producing manifests for the trunk and sharing electronically between internal service providers and management Maintaining high levels of housekeeping (working in a 6s environment) The Ideal Candidate Some export compliance knowledge Strong attention to detail Strong experience in warehouse practices Ability to work as part of a team. Be a quick learner. Able to prioritise workloads. Good numerical skills Excellent timekeeping and a flexible approach to work demands Flexible working approach Counterbalance FLT licence advantage Stock management Picks and Putaways Working in a pressurized environment to a high degree of accuracy What's in it for you? Rate £17.69/Hr through UMB £13.63/Hr through Basic PAYE £15.48/Hr through Premium PAYE LocationHatfield Avenue Hatfield Business Park - Hatfield Hertfordshire AL10 9TW Contract 7 Months 8th Sep - 8th Mar 2026 Monday - Friday working hours 11:00 - 19:.5 hours per week Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title/Location: Mortgage Administrator & Principal PA, London Salary: To £39,000 bonus c.£3,000 Requirements: Solid mortgage administration experience is key, ideally with a background in submitting applications and case managing to completion. Role Snapshot: Varied role, lots of scope. Submit DIP's, chase Lenders/Solicitors, research, submitting applications, suitability letters, inbox & calendar management for the company Principal, obtaining protection quotes & more. The Company: A well established brokerage that produces impressive levels of business and is looking to expand the team. A very supportive team, open to people who ultimately want to go down the Paraplanner or Advisor route. Affiliated to the UK's largest mortgage clubs, working with all the major lenders. The Role: This Mortgage Administrator & Principal PA role is all about ensuring client expectations are managed throughout the process and their outcome is a positive experience. Key tasks will include: Working on client Fact Finds and chasing clients for outstanding documents Submitting DIP's and sending out client certificates Liaising with a wide range of Lenders & Solicitors Researching, drafting initial recommendation emails for purchases, remortgages & product transfers Check rate reductions, checking offers, comparing them to applications Draft suitability letters Review home buyer surveys, provide feedback & recommendations to clients. GI PMI renewals and research Obtain quotes for Protection & GI and ultimately submit applications General PA work for the Principal, mainly inbox & calendar management Skills / Experience Required: For this Mortgage Administrator & Principal PA vacancy, our client is looking for people with solid mortgage administration experience, ideally with experience in submitting applications and case managing to completion. Good communication skills are key, as is the ability to work at a fast pace whilst ensuring attention to detail. A hard-working, positive, professional attitude is really important. Additional Information: The Mortgage Administrator & Principal PA salary is to £39,000 bonus c.£3,000. In addition, there is a Health CashPlan and 20 days holiday, rising to 26 with service. This role is all about working for an expanding brokerage, with the opportunity to develop and progress in a great working environment. Please apply below. The Mortgage Administrator & Principal PA role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Sep 03, 2025
Full time
Job Title/Location: Mortgage Administrator & Principal PA, London Salary: To £39,000 bonus c.£3,000 Requirements: Solid mortgage administration experience is key, ideally with a background in submitting applications and case managing to completion. Role Snapshot: Varied role, lots of scope. Submit DIP's, chase Lenders/Solicitors, research, submitting applications, suitability letters, inbox & calendar management for the company Principal, obtaining protection quotes & more. The Company: A well established brokerage that produces impressive levels of business and is looking to expand the team. A very supportive team, open to people who ultimately want to go down the Paraplanner or Advisor route. Affiliated to the UK's largest mortgage clubs, working with all the major lenders. The Role: This Mortgage Administrator & Principal PA role is all about ensuring client expectations are managed throughout the process and their outcome is a positive experience. Key tasks will include: Working on client Fact Finds and chasing clients for outstanding documents Submitting DIP's and sending out client certificates Liaising with a wide range of Lenders & Solicitors Researching, drafting initial recommendation emails for purchases, remortgages & product transfers Check rate reductions, checking offers, comparing them to applications Draft suitability letters Review home buyer surveys, provide feedback & recommendations to clients. GI PMI renewals and research Obtain quotes for Protection & GI and ultimately submit applications General PA work for the Principal, mainly inbox & calendar management Skills / Experience Required: For this Mortgage Administrator & Principal PA vacancy, our client is looking for people with solid mortgage administration experience, ideally with experience in submitting applications and case managing to completion. Good communication skills are key, as is the ability to work at a fast pace whilst ensuring attention to detail. A hard-working, positive, professional attitude is really important. Additional Information: The Mortgage Administrator & Principal PA salary is to £39,000 bonus c.£3,000. In addition, there is a Health CashPlan and 20 days holiday, rising to 26 with service. This role is all about working for an expanding brokerage, with the opportunity to develop and progress in a great working environment. Please apply below. The Mortgage Administrator & Principal PA role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Permanent, Full Time (37.5 hours per week) - £24,570 per annum Permanent, Part Time (33 hours per week) - £22,582.56 per annum Here at Stonewater, we re seeking a Homes Service Administrator someone to provide effective administrative support to the Homes directorate. You ll become part of a cross-functional team, pulling together all expertise to provide an agile approach to the delivery of Homes Support Service. You ll be accurately processing invoices and payments, ensuring they are coded to the correct cost amount, and liaising with Finance and other departments as necessary, so payments are made within agreed contractual timescales. You ll also deal with enquiries from customers and suppliers and work alongside other areas of Stonewater to maintain the condition of our stock through support of responsive repairs, planned and cyclical works. The ideal candidate will: Have a positive and pro-active attitude, patience, and the ability to work using own initiative. Have experience of working in an administrative/office environment. Have experience of processing invoices. Be computer literate with the ability to work with figures and spreadsheets. Be a confident communicator with strong interpersonal skills. Be able to liaise with all key stakeholders in a professional manner. Have a flexible approach and good customer service skills. Be able to manage and prioritise work and projects in a timely organised manner. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Sep 03, 2025
Full time
Permanent, Full Time (37.5 hours per week) - £24,570 per annum Permanent, Part Time (33 hours per week) - £22,582.56 per annum Here at Stonewater, we re seeking a Homes Service Administrator someone to provide effective administrative support to the Homes directorate. You ll become part of a cross-functional team, pulling together all expertise to provide an agile approach to the delivery of Homes Support Service. You ll be accurately processing invoices and payments, ensuring they are coded to the correct cost amount, and liaising with Finance and other departments as necessary, so payments are made within agreed contractual timescales. You ll also deal with enquiries from customers and suppliers and work alongside other areas of Stonewater to maintain the condition of our stock through support of responsive repairs, planned and cyclical works. The ideal candidate will: Have a positive and pro-active attitude, patience, and the ability to work using own initiative. Have experience of working in an administrative/office environment. Have experience of processing invoices. Be computer literate with the ability to work with figures and spreadsheets. Be a confident communicator with strong interpersonal skills. Be able to liaise with all key stakeholders in a professional manner. Have a flexible approach and good customer service skills. Be able to manage and prioritise work and projects in a timely organised manner. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?
Senior Pension Associate Here at Alexander Lloyd, we are currently partnered with a leading third-party administrator to support their search for a Senior Pension Associate to join the team. Role & Responsibilities: Deliver exceptional client service across DB and DC pension schemes. Oversee and check work from junior team members. Handle benefit calculations and member communications. Ensure accurate, professional reporting and documentation. Support process improvements and new business activities. Essential Criteria: Must have prior DB/DC experience. Ability to complete manual calculations. Proven excellent customer service experience This role can be remote or hybrid to one of their offices, if you are interested do reach out or apply today. Please quote 51535 when calling Collette Cardy at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Sep 03, 2025
Full time
Senior Pension Associate Here at Alexander Lloyd, we are currently partnered with a leading third-party administrator to support their search for a Senior Pension Associate to join the team. Role & Responsibilities: Deliver exceptional client service across DB and DC pension schemes. Oversee and check work from junior team members. Handle benefit calculations and member communications. Ensure accurate, professional reporting and documentation. Support process improvements and new business activities. Essential Criteria: Must have prior DB/DC experience. Ability to complete manual calculations. Proven excellent customer service experience This role can be remote or hybrid to one of their offices, if you are interested do reach out or apply today. Please quote 51535 when calling Collette Cardy at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Rental Administrator Rental AdministratorHays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job:We are recruiting for a rental administrator to join our client on a long-term temporary assignment. You will be the first contact point for our business customers and rental suppliers for all their in-life and post-return rental queries. You will manage, resolve and delight our customers by taking ownership of all rental requirements and mobility opportunities, monitoring, and owning the progress of their individual enquiries and maximising the income stream. The opportunityYou will have the opportunity to work with an enthusiastic team who are passionate about delivering outstanding service. The role holder is responsible for ensuring process & procedures adequately consider our Consumer Duty responsibilities and that we have appropriate processes for identifying and ensuring good customer outcomes, including for customers with characteristics of vulnerability. What will you bring to the global premium automotive brand: Educated to GCSE/A-Level equivalent.Strong interpersonal skills at all management levels.Effective organizational and time management skills.Proactive and able to react quickly.Able to work autonomously and use own initiative. How will we support you:The business core values are integral to their corporate culture and guide their actions and decisions. These values include:Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork.Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating success.Transparency -Acknowledging concerns and identifying inconsistencies constructively.Trust - Relying on each other to act swiftly and achieve goals.Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness. CompensationWe offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There's free on-site parking available and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office. Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development.Ensuring protection against discrimination and fostering respect in everyday business.Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation.Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background. #
Sep 03, 2025
Contractor
Rental Administrator Rental AdministratorHays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job:We are recruiting for a rental administrator to join our client on a long-term temporary assignment. You will be the first contact point for our business customers and rental suppliers for all their in-life and post-return rental queries. You will manage, resolve and delight our customers by taking ownership of all rental requirements and mobility opportunities, monitoring, and owning the progress of their individual enquiries and maximising the income stream. The opportunityYou will have the opportunity to work with an enthusiastic team who are passionate about delivering outstanding service. The role holder is responsible for ensuring process & procedures adequately consider our Consumer Duty responsibilities and that we have appropriate processes for identifying and ensuring good customer outcomes, including for customers with characteristics of vulnerability. What will you bring to the global premium automotive brand: Educated to GCSE/A-Level equivalent.Strong interpersonal skills at all management levels.Effective organizational and time management skills.Proactive and able to react quickly.Able to work autonomously and use own initiative. How will we support you:The business core values are integral to their corporate culture and guide their actions and decisions. These values include:Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork.Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating success.Transparency -Acknowledging concerns and identifying inconsistencies constructively.Trust - Relying on each other to act swiftly and achieve goals.Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness. CompensationWe offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There's free on-site parking available and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office. Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development.Ensuring protection against discrimination and fostering respect in everyday business.Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation.Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background. #
Finance Specialist Administrator Your new company A nationally operating professional services provider based in BS1 Your new role You'll be assisting senior, qualified personnel with administrative duties, such as the following: Helping regulate documentation in accordance with audit and compliance procedures Be a point of contact for clients and visitors over the phone, emails and onsite. Assist the team with ad-hoc administrative tasks to alleviate the workload of senior team members. Help with case management procedures. What you'll need to succeed Understanding of finance, either from educational qualifications or experience is required. An interest in progression and being trained within the industry. Great attention to detail, especially numerical data sets. Excellent written and spoken communication in English. Adaptable to a variety of adhoc tasks, keen to learn new duties as the role progresses. Excellent customer service skills What you'll get in return 33 days of annual leave plus birthday leave. Contributory Pension Scheme. Financial support towards professional qualifications. Enhanced sick pay and well-being benefits. Central Bristol location (10min walk from Temple Meads) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 03, 2025
Full time
Finance Specialist Administrator Your new company A nationally operating professional services provider based in BS1 Your new role You'll be assisting senior, qualified personnel with administrative duties, such as the following: Helping regulate documentation in accordance with audit and compliance procedures Be a point of contact for clients and visitors over the phone, emails and onsite. Assist the team with ad-hoc administrative tasks to alleviate the workload of senior team members. Help with case management procedures. What you'll need to succeed Understanding of finance, either from educational qualifications or experience is required. An interest in progression and being trained within the industry. Great attention to detail, especially numerical data sets. Excellent written and spoken communication in English. Adaptable to a variety of adhoc tasks, keen to learn new duties as the role progresses. Excellent customer service skills What you'll get in return 33 days of annual leave plus birthday leave. Contributory Pension Scheme. Financial support towards professional qualifications. Enhanced sick pay and well-being benefits. Central Bristol location (10min walk from Temple Meads) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 02, 2025
Seasonal
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Global Contracts and Billing Administrator Change your job, change your workplace, change your future At Ricoh , we empower digital workplaces using innovative technologies and services that enable individuals to work smarter. As part of our ongoing commitment to excellence, accuracy, and customer satisfaction, we are looking for a Global Contracts and Billing Administrator to join our growing team, based out of our Northampton office on a hybrid working model. This role offers the opportunity to work across 20 Ricoh Operating Companies in EMEA , supporting some of our largest global customers with accurate, consistent, and timely billing and contract administration. What you will be doing Managing and administering global customer contracts to ensure correct and consistent billing Coordinating closely with local Operating Companies (OpCos) and Ricoh Shared Services to ensure invoices are accurate and delivered on time Working with the Global Services central team to align billing processes with service delivery standards Acting as a central point of contact for internal teams and external customers, resolving billing and contract queries efficiently Promoting the use of standard billing practices and minimising bespoke, manual processes Supporting continuous improvement initiatives and identifying areas to optimise processes and increase accuracy Providing dedicated billing support for strategic, high-value accounts in a high-volume, deadline-driven environment Assisting with ongoing projects and supporting the team leader in achieving departmental KPIs and service targets You will ideally have Experience in billing, contract administration, or customer finance roles Strong organisational and prioritisation skills, with excellent attention to detail Must be Proficient in Microsoft Excel and other MS Office tools Excellent communication skills in English (written and verbal) Proven ability to handle customer queries and complaints professionally Ability to work collaboratively across multiple departments and international teams Comfortable working under pressure in a fast-paced environment with tight deadlines Previous experience working within a shared service or multinational organisation Proficiency in additional European languages (French, German, or Spanish), desirable Familiarity with ERP or contract management systems and automated billing tools, desired In return for your commitment, you can expect • A competitive salary package • Industry leading benefits Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation. This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience. Ready to make that change? Apply now for a confidential conversation with our Recruitment Team. We are an equal opportunities employer At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That s how we live the Ricoh Way. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.
Sep 02, 2025
Full time
Global Contracts and Billing Administrator Change your job, change your workplace, change your future At Ricoh , we empower digital workplaces using innovative technologies and services that enable individuals to work smarter. As part of our ongoing commitment to excellence, accuracy, and customer satisfaction, we are looking for a Global Contracts and Billing Administrator to join our growing team, based out of our Northampton office on a hybrid working model. This role offers the opportunity to work across 20 Ricoh Operating Companies in EMEA , supporting some of our largest global customers with accurate, consistent, and timely billing and contract administration. What you will be doing Managing and administering global customer contracts to ensure correct and consistent billing Coordinating closely with local Operating Companies (OpCos) and Ricoh Shared Services to ensure invoices are accurate and delivered on time Working with the Global Services central team to align billing processes with service delivery standards Acting as a central point of contact for internal teams and external customers, resolving billing and contract queries efficiently Promoting the use of standard billing practices and minimising bespoke, manual processes Supporting continuous improvement initiatives and identifying areas to optimise processes and increase accuracy Providing dedicated billing support for strategic, high-value accounts in a high-volume, deadline-driven environment Assisting with ongoing projects and supporting the team leader in achieving departmental KPIs and service targets You will ideally have Experience in billing, contract administration, or customer finance roles Strong organisational and prioritisation skills, with excellent attention to detail Must be Proficient in Microsoft Excel and other MS Office tools Excellent communication skills in English (written and verbal) Proven ability to handle customer queries and complaints professionally Ability to work collaboratively across multiple departments and international teams Comfortable working under pressure in a fast-paced environment with tight deadlines Previous experience working within a shared service or multinational organisation Proficiency in additional European languages (French, German, or Spanish), desirable Familiarity with ERP or contract management systems and automated billing tools, desired In return for your commitment, you can expect • A competitive salary package • Industry leading benefits Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation. This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience. Ready to make that change? Apply now for a confidential conversation with our Recruitment Team. We are an equal opportunities employer At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That s how we live the Ricoh Way. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.
Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 02, 2025
Contractor
Voids Maintenance Officer Location: 37 Pembroke Road, W8 6PW Start Date: ASAP Contract Duration: 3 Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Carry out all required lock changes and resolve utility meter queries for properties owned by RBKC, ensuring void properties are let safely and efficiently. Accurately record and log utilities, including gas and electricity meter information, throughout the void process. Resolve any meter queries, including debts on gas or electricity meters, ensuring timely clearance for void work commencement. Perform tenancy-ready checks after void work completion and conduct minor repairs as needed, maintaining high standards and effective material use. Conduct first lock changes for all void properties, install key safes and codes within a 24-hour KPI. Ensure accurate tracking and delivery of keys to appropriate RBKC offices and on-site locations. Perform final lock changes post-void works to secure properties for tenancy start dates. Record gas and electric meter readings and upload details to the Green Energy Switch Portal for accurate utility calculation. Report and raise issues related to damaged meters for replacement. Provide construction and trade-based information and support to surveyors and relevant RBKC staff. Conduct work-in-progress visits, monitoring and recording performance, standards of work, and health & safety compliance. Provide detailed updates and reports to the Void Works Administrator and Void Surveyors. Complete a final void checklist post-inspection to ensure properties meet required standards. Ensure all keys are returned, logged, and ready for new tenancy sign-ups. In the absence of the void surveyor, carry out works in progress inspections and liaise with void contractors onsite. Attend occupied voids within the first 12 weeks of tenancy to address maintenance issues raised by residents. Carry out weekly flushing of unoccupied voids in line with the council s legionella process. Make accurate records of all inspections using the department s information management system. Ensure contractor work quality meets required technical standards and specifications, securing customer satisfaction. Contribute to the development of service plans to meet strategic business goals. Provide administrative support to the Voids Team and occasionally to the wider department. Collaborate with colleagues across Housing services to improve quality and customer satisfaction for residents. Undertake any other relevant duties as required by the Head of Voids & Lettings. Person Specification Demonstrate understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and maths or comparable/equivalent qualifications. Extensive experience in maintenance repairs and as a maintenance officer/handy person. Knowledge of multiple types of utility meters, including smart and prepayment meters. Experience in conducting WIP visits and reporting findings. Experience in carrying out pre-tenancy checks. Attention to detail and understanding of robust data management importance. Strong IT skills and proficiency across the MS suite. Clear communication skills and a positive attitude toward collaborative working to resolve complex issues. Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently. Experience in ensuring properties meet safety and quality standards in line with HHSRS. Ability to demonstrate the key behaviours and values of Putting Communities First, Respect, Integrity, and Working Together. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
