7 jobs found

We're looking for an experienced and driven Shared Service Manager - Systems, Support & Control to join a busy Revenues & Benefits service shared between two local authorities. This is a key senior post responsible for managing critical systems, IT functions, controls and service support - helping to ensure effective administration of Council Tax, Housing Benefit, Business Rates, and all related statutory functions. You'll play a central role in managing staff across different sites, overseeing systems integrity, and ensuring performance and compliance are maintained to the highest standard. The Role Lead the systems administration, IT processes, and data control functions across the Revenues & Benefits Shared Service. Oversee the secure and effective operation of housing benefit, council tax, and NNDR systems. Ensure smooth delivery of year-end processes, system updates and legislative changes across software platforms. Manage the front-facing customer support, visiting officer, and inspector teams, as well as remote staff. Control and monitor system access, user permissions, and reporting for all business-critical systems. Liaise with software suppliers, internal IT, and audit teams to resolve issues and implement improvements. Manage all aspects of system testing, disaster recovery planning, scheduler management, and system housekeeping. Ensure compliance with Data Protection, Gov Connect, and related statutory regulations. Provide management reports, performance updates, and contribute to continuous service improvement. Deputise for the Head of Service as required and contribute to shared service growth opportunities. Key Requirements Significant experience (5+ years) in managing Revenues or Benefits services in a local authority setting. Strong working knowledge of Revenues and Benefits software systems and reporting tools. Skilled in managing multidisciplinary teams across multiple sites and working environments. Proven ability to deliver effective system administration, testing, release management and support. Experience managing large-scale system upgrades, year-end routines, and performance reporting. Confident working with internal/external auditors and government agencies (e.g. DWP, VOA). IRRV Technician qualification or equivalent experience strongly preferred. Excellent communication and leadership skills with a strong focus on service delivery. What you need to do now If you meet the criteria and are available at short notice, please apply with your latest CV. For a confidential chat about the role, click APPLY NOW or contact us directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Land Rights Liaison Officer Stockton On Tees (Client Office-Based with Field Travel) Permanent Salary c £27,000 + £4,800 Car/Car Allowance + Flexible Benefits Summary Freedom Land & Estates Management Services is expanding! We're looking for an ambitious individual to join our team as a Land Rights Liaison Officer , based out of our client's offices in Stockton on Tees. This is a fantastic opportunity for someone with strong customer service skills and a desire to progress into a Wayleave Officer or Surveyor role. This role is pivotal in maintaining strong relationships with landowners and customers, ensuring timely and professional acquisition of consents for lower complexity connections work. Full training and mentoring will be provided to support your development. Some of the key deliverables in this role will include: Acquiring standard consents for: New connections Grantor/property changes Payment re-assessments Substation access reviews Boundary & tenure enquiries Simple drainage claims Access arrangements for maintenance Conducting face-to-face meetings with customers and grantors. Acting as a key liaison between Wayleave Support and Wayleave Officers. Maintaining accurate records and ensuring timely resolution of enquiries. What we're looking for: If you thrive under pressure, enjoy problem-solving, and have a passion for customer service, this role is for you. You'll be someone who is organised, assertive, and confident in communicating with a wide range of stakeholders. Essential: Full clean driving licence Strong customer service orientation & customer facing experience High standard of verbal communication A minimum of 2 'A level' or equivalent standard of education Desirable: Experience with wayleaves & consents Understanding of the legal system and electricity industry statutory background Previous negotiation experience Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

A property investment business with 8bn assets under management Your new company A globally well-known property investor with 8bn assets under management, the company have an international portfolio and interests in a variety of asset classes. Your new role Reporting to the head of strategic finance and head of fund management, this role will be broad role with a focus on operational and strategic performance. Duties: Develop operational strategies Working with Real Estate front office team and operations teams Quarterly reporting Management of inhouse and outsourced services and teams including Tax and legal functions Business planning and budgeting Support debt strategy Building and managing a team, currently 2 What you'll need to succeed You will need to be a qualified accountant from either a practice or industry background, capable of owning strategic and operational investment processes. You will have demonstrable experience of owning operational strategies. What you'll get in return This role allows you to take key lead in the Finance function, reporting to the head of operational real estate finance, with real focus on building the processes and team. It should pave the way for significant long term career growth. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #

Job Title: Lead Project Manager - Post-Acquisition Integration Location: London (with UK & Ireland travel as required) Reporting to: Head of PMO UK & Ireland Salary: 12 Months FTC: £80,000 - £120,000 + Benefits Your New Role An exciting opportunity has arisen for aLead Project Managerto join a leading Facilities Management organisation on a permanent basis. You will be responsible for overseeing a multi-million-pound post-acquisition integration programme, driving strategic transformation and synergy realisation across a complex operational landscape. This is a high-impact role requiring deep expertise in FM services and post-acquisition delivery. What You Will Be Doing You will lead and manage the full lifecycle of a strategic integration programme, ensuring delivery against key objectives, timelines, and budget. Your responsibilities will include: Programme Leadership: Oversee the end-to-end delivery of the integration programme. Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders across both legacy and acquiring organisations. Service Integration Oversight: Coordinate the integration of core FM services including: Technical Services, Projects, Cleaning, Security, Catering, Pest Control, Utilities, and Specialist Cleaning Services. Support Function Alignment: Drive harmonisation across enabling functions such as: HR, Payroll, Legal, IT, Finance, Tax Learning & Development (L&D), QHSE, Property & Estates ESG, Marketing & Communications Cost of Change Tracking: Implement frameworks to monitor and report on financial impacts including transition costs and operational efficiencies. Synergy Realisation: Identify and deliver measurable value through synergy opportunities across services and support functions. Governance & Risk Management: Establish robust governance structures, risk registers, and escalation protocols. Change & Communications: Lead change management and internal communications strategies to support cultural alignment and adoption. Compliance & Quality Assurance: Ensure all integration activities meet legal, regulatory, and internal standards. What You Will Need Essential: Minimum 10 years' experience in project/programme management. At least 5 years leading post-acquisition integration programmes. Proven success managing multi-million-pound programmes, ideally within FM or related sectors. Strong understanding of FM operations and support services. Demonstrated experience in Cost of Change Tracking and Synergy Realisation. Excellent leadership, stakeholder management, and communication skills. Proficiency in project management methodologies (e.g., PRINCE2, PMP, Agile). Desirable: Experience in matrixed and multi-site organisations. Familiarity with ESG and sustainability integration. Change management certification (e.g., Prosci, APMG). What You Will Get in Return This is a 12-month FTC role paying between £80,000 and £120,000, offering a competitive salary and benefits package including pension, private health, and electric/hybrid car options. You'll enjoy hybrid working with flexibility across offices in London, Suffolk, and Scotland. This is a unique opportunity to lead a high-impact strategic programme in a collaborative and dynamic environment, with excellent career development and training opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Lead Project Manager - Post-Acquisition Integration Location: London (with UK & Ireland travel as required) Reporting to: Head of PMO UK & Ireland Rate: £600 - £750 per day Your New Role An exciting opportunity has arisen for a Lead Project Manager to join a leading Facilities Management organisation on a permanent basis. You will be responsible for overseeing a multi-million-pound post-acquisition integration programme, driving strategic transformation and synergy realisation across a complex operational landscape. This is a high-impact role requiring deep expertise in FM services and post-acquisition delivery. What You Will Be Doing You will lead and manage the full lifecycle of a strategic integration programme, ensuring delivery against key objectives, timelines, and budget. Your responsibilities will include: Programme Leadership: Oversee the end-to-end delivery of the integration programme. Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders across both legacy and acquiring organisations. Service Integration Oversight: Coordinate the integration of core FM services including: Technical Services, Projects, Cleaning, Security, Catering, Pest Control, Utilities, and Specialist Cleaning Services. Support Function Alignment: Drive harmonisation across enabling functions such as: HR, Payroll, Legal, IT, Finance, Tax Learning & Development (L&D), QHSE, Property & Estates ESG, Marketing & Communications Cost of Change Tracking: Implement frameworks to monitor and report on financial impacts including transition costs and operational efficiencies. Synergy Realisation: Identify and deliver measurable value through synergy opportunities across services and support functions. Governance & Risk Management: Establish robust governance structures, risk registers, and escalation protocols. Change & Communications: Lead change management and internal communications strategies to support cultural alignment and adoption. Compliance & Quality Assurance: Ensure all integration activities meet legal, regulatory, and internal standards. What You Will Need Essential: Minimum 10 years' experience in project/programme management. At least 5 years leading post-acquisition integration programmes. Proven success managing multi-million-pound programmes, ideally within FM or related sectors. Strong understanding of FM operations and support services. Demonstrated experience in Cost of Change Tracking and Synergy Realisation. Excellent leadership, stakeholder management, and communication skills. Proficiency in project management methodologies (e.g., PRINCE2, PMP, Agile). Desirable: Experience in matrixed and multi-site organisations. Familiarity with ESG and sustainability integration. Change management certification (e.g., Prosci, APMG). What You Will Get in Return This is a 6-month contract role paying between £600 - £750 per day, offering a competitive salary and benefits package including pension, private health, and electric/hybrid car options. You'll enjoy hybrid working with flexibility across offices in London, Suffolk, and Scotland. This is a unique opportunity to lead a high-impact strategic programme in a collaborative and dynamic environment, with excellent career development and training opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Private Client Solicitor - Cardiff Outskirts Fully Hybrid Commercial Firm 3-5 Years' PQE Agri/Commercial Experience Advantageous, M4 Corridor 40,000 - 60,000 We're working with a highly respected commercial law firm on the outskirts of Cardiff who are looking to grow their Private Client team. This is a fantastic opportunity for a Private Client Solicitor (3-5 years' PQE) to join a forward-thinking practice offering real flexibility, high-quality work, and long-term career prospects. The Role: Advising on the full range of Private Client matters including wills, trusts, probate, tax planning, and estate administration Acting for a varied client base, including high-net-worth individuals, business owners, and clients with agricultural or commercial assets Building and maintaining strong client relationships, with the support of a well-established team Opportunities to get involved in business development and wider firm initiatives What's on Offer: Fully hybrid working - attend the office as little or as often as you like Competitive salary and benefits package Excellent quality work with a strong pipeline of instructions Supportive and collaborative team environment in a modern commercial practice Genuine career progression opportunities About You: 3-5 years' PQE in Private Client law A confident adviser with strong technical ability and client care skills Ideally experienced in handling agricultural or commercial matters, though this is not essential Team player with a proactive and professional approach This is an excellent opportunity for a Private Client Solicitor who values flexibility, autonomy, and quality of work to thrive in a growing firm. Contact Daniel Mason at our head offices for immediate consideration

Pension scheme administrator Your new company The business is responsible for the safekeeping and investment of around £30 billion in assets and the administration of several pension schemes. Your new role As the Senior Investment Tax Manager you will support the Head of Investment Tax with the provision of effective transactional tax advice to our Investment teams. This will incorporate providing advice and/or overseeing the delivery of third party advice across a number infrastructure and renewables investments, UK real estate investments, and global private equity investments. It will also include supporting on investments into traditional funds. The transactional support will encompass tax structuring and tax due diligence, review and input into transactional documents, working with investment colleagues to understand and input into tax assumptions as part of the underwriting process. You will also support colleagues by answering ad-hoc tax queries on prospective projects as well as responding on ad-hoc queries The role will also have responsibility for oversight of UK tax compliance for portfolio companies with a direct report who you will have oversight of, supporting in the delivery of the UK tax filing obligations. The person The successful candidate will have a relevant Tax and/or accounting qualification, alongside experience of working in a deals team/real assets team and good awareness of tax issues relevant to these asset classes. Exposure to a range of UK taxes (inc. corporation tax, VAT, CIS, SDLT) and different types of investment holding entities, is key for this role and experience of US tax implications of investing into private equity funds would be desirable. You will be a confident, influential and an effective communicator who can unite diverse individuals and opinions and reach mutually agreed positions, when seeking views across the organisation. You will have the ability to constructively challenge peers and welcome challenge in return. Being dependable and building strong relationships across the business is key whilst always acting in the best interests of the group. You should be comfortable in explaining tax issues to non-tax colleagues and be able to articulate, and provide views on, areas of uncertainty. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #