Role Title: EUC SME / Programme Manager Location: Northampton Hybrid - 2-3 days onsite per week Duration: 31/12/2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: We are seeking a dynamic and experienced leader to oversee high-impact programmes and drive innovation in End User Computing (EUC) across the organisation. This hybrid role combines strategic programme delivery with technical leadership in EUC, shaping the digital workplace experience while ensuring execution against Group ExCo-level standards. The successful candidate will operate in a fast-paced, complex environment, managing multi-dimensional change and delivering secure, scalable, and high-performing solutions. Key Responsibilities: Programme Delivery & Transformation Lead multi-million-pound business change programmes across risk, digital credentialing, and organisational transformation. Operate as deputy to a senior Managing Director, with visibility across multiple workstreams. Ensure robust governance, milestone tracking, budgeting, and benefits realisation. Engage and influence senior stakeholders including Managing Directors and ExCo-level executives. Navigate complex delivery environments with shifting priorities and ambiguous requirements. Identify and manage cross-programme risks and dependencies. Embed best practices for change delivery with strong process discipline and hands-on execution. End User Computing (EUC) Leadership Define and execute the EUC strategy and roadmap aligned with business and IT goals. Architect and oversee EUC platforms including Windows, macOS, VDI, and mobile endpoints. Lead deployment and lifecycle management of technologies such as Microsoft 365, Citrix/VMware VDI, Intune, SCCM, and Autopilot. Drive automation, standardisation, and continuous improvement across the EUC estate. Ensure EUC solutions meet security, compliance, and regulatory standards (e.g., GDPR, ISO 27001). Implement zero-trust principles and data protection strategies. Collaborate with infrastructure, security, and business teams to deliver integrated solutions. Skills & Experience Required Strategic & Delivery Expertise Extensive experience in financial services. Proven track record in delivering large-scale, cross-functional transformation programmes. Strong understanding of risk, control, and governance frameworks. Ability to lead business transformation beyond technology implementation. Resilient and calm under pressure, with excellent stakeholder management skills. Technical Proficiency Deep knowledge of EUC technologies: Windows/macOS, Microsoft 365, Azure AD, Citrix/VMware Horizon, Intune, SCCM. Experience with scripting (PowerShell, Bash) and cloud platforms (Azure, AWS, GCP). Strong grasp of enterprise architecture and hybrid environments. Leadership & Communication Demonstrated ability to lead cross-functional teams and mentor junior staff. Excellent communication and influencing skills across technical and business domains. Thought leadership in modern workplace technologies and digital user experience.
Sep 04, 2025
Contractor
Role Title: EUC SME / Programme Manager Location: Northampton Hybrid - 2-3 days onsite per week Duration: 31/12/2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: We are seeking a dynamic and experienced leader to oversee high-impact programmes and drive innovation in End User Computing (EUC) across the organisation. This hybrid role combines strategic programme delivery with technical leadership in EUC, shaping the digital workplace experience while ensuring execution against Group ExCo-level standards. The successful candidate will operate in a fast-paced, complex environment, managing multi-dimensional change and delivering secure, scalable, and high-performing solutions. Key Responsibilities: Programme Delivery & Transformation Lead multi-million-pound business change programmes across risk, digital credentialing, and organisational transformation. Operate as deputy to a senior Managing Director, with visibility across multiple workstreams. Ensure robust governance, milestone tracking, budgeting, and benefits realisation. Engage and influence senior stakeholders including Managing Directors and ExCo-level executives. Navigate complex delivery environments with shifting priorities and ambiguous requirements. Identify and manage cross-programme risks and dependencies. Embed best practices for change delivery with strong process discipline and hands-on execution. End User Computing (EUC) Leadership Define and execute the EUC strategy and roadmap aligned with business and IT goals. Architect and oversee EUC platforms including Windows, macOS, VDI, and mobile endpoints. Lead deployment and lifecycle management of technologies such as Microsoft 365, Citrix/VMware VDI, Intune, SCCM, and Autopilot. Drive automation, standardisation, and continuous improvement across the EUC estate. Ensure EUC solutions meet security, compliance, and regulatory standards (e.g., GDPR, ISO 27001). Implement zero-trust principles and data protection strategies. Collaborate with infrastructure, security, and business teams to deliver integrated solutions. Skills & Experience Required Strategic & Delivery Expertise Extensive experience in financial services. Proven track record in delivering large-scale, cross-functional transformation programmes. Strong understanding of risk, control, and governance frameworks. Ability to lead business transformation beyond technology implementation. Resilient and calm under pressure, with excellent stakeholder management skills. Technical Proficiency Deep knowledge of EUC technologies: Windows/macOS, Microsoft 365, Azure AD, Citrix/VMware Horizon, Intune, SCCM. Experience with scripting (PowerShell, Bash) and cloud platforms (Azure, AWS, GCP). Strong grasp of enterprise architecture and hybrid environments. Leadership & Communication Demonstrated ability to lead cross-functional teams and mentor junior staff. Excellent communication and influencing skills across technical and business domains. Thought leadership in modern workplace technologies and digital user experience.
IT Infrastructure Engineer Mostly in-office working in Whiteley, Hampshire Stratospherec are proud to be working with a fantastic UK SaaS Fintech company whose IT systems are revolutionising the UK finance, retail and commerce industries. Due to their sustained and continued growth they are looking to expand their IT Infrastructure team by hiring an Infrastructure Engineer with a strong Wintel and IT Infrastructure background. They have a number of large IT projects for the next 24 months including automating their IT Infrastructure deployments so they are looking for an experienced IT Engineer who has an interest in automation as well - no previous automation experience necessary. This role will mainly focused to in new IT project work, with some limited BAU work as well. They are looking for an Infrastructure Engineer with an interest in using automation tools to streamline infrastructure deployment, management and monitoring, combined with a background in administering and building new IT infrastructures and improvements in IT systems from previous projects is going to be vital for this role. Any background in Datacentre relocation or migration would be useful as well in this role Role Responsibilities: Infrastructure: Maintain and enhance IT infrastructure, including VMware ESXi, Microsoft Windows Server environments, and Network Monitoring and networking components. There is some minimal work supporting AWS/Linux server infrastructure as well. Ensure system reliability, scalability, and performance through proactive monitoring and automation. Maintain and improve local network environments, including Dell servers and Dell switch configurations. Strong technical expertise in Microsoft Active Directory (AD), Windows Server environments, and authentication solutions. Plan for scalability, redundancy, and high availability to support future growth. IT Security & Compliance: Ensure compliance with security and regulatory standards, including PCI DSS, Cyber Essentials+, DORA, and ISO 27001. Implement and enforce security best practices across infrastructure automation and cloud environments. Maintain accurate compliance documentation, including PCI DSS scope records and security policies. Secure high-value and high-risk data, such as cardholder (PCI) and personally identifiable information (PII). Cloud & Automation (these tools and skills will be taught): Implement and manage Infrastructure as Code (IaC) for cloud and on-premises environments. Learn how to automate configuration management, infrastructure provisioning, and application deployment. Configure and maintain authentication solutions (SSO, SAML, Entra Connect). Develop and manage automation solutions to streamline infrastructure deployment, management, and monitoring. Implement and optimize automation tools such as Azure DevOps (or other CI/CD pipelines), Terraform, Node-Red, and Packer. Deploy and manage monitoring tools (Zabbix, SolarWinds SentryOne, and other network/database monitoring solutions). Ensure secure cloud infrastructure management across Azure and AWS environments. Experience & Skills: It will be useful to have some of the following skills and experience: Strong expertise in defining, delivering, and supporting robust, resilient, and secure enterprise infrastructure. Experience with IT audits and compliance frameworks such as CIS, PCI DSS, Cyber Essentials, NIST, ISO 27001. An understanding of network security and compliance in regulated environments. Strong networking knowledge (LAN, WAN, DNS, DHCP, VPN, TCP/IP). Proficiency in firewall and load balancer technologies for secure environments. Hands-on experience with virtualization platforms (VMware, Citrix Xen) and backup solutions (Veeam or similar). Experience with monitoring tools (SolarWinds SentryOne, Zabbix etc.). Excellent problem-solving, communication, and documentation skills. Some familiarity with financial services regulations and compliance (PCI DSS, GDPR, DORA) would be useful but is not essential. Desirable (but not required) experience: Some interest in learning and using automation tools such as Azure DevOps, Terraform, Node-Red, Packer. Proven ability to secure high-value data (PCI cardholder data, PII) and implement security best practices. Scripting and automation skills (PowerShell, Python, Bash, or similar). Ability to design, implement, and maintain CI/CD pipelines for infrastructure automation. Some experience managing cloud environments (Azure, AWS). This is an exciting new role for a growing IT Infrastructure team, within a successful and growing SaaS company, so if you are looking for an exciting challenging IT Systems and automation role, then please apply with your CV for immediate interview. Please note we can only consider local candidates and with full UK Passports or settled status visas or indefinite leave to remain visas
Sep 04, 2025
Full time
IT Infrastructure Engineer Mostly in-office working in Whiteley, Hampshire Stratospherec are proud to be working with a fantastic UK SaaS Fintech company whose IT systems are revolutionising the UK finance, retail and commerce industries. Due to their sustained and continued growth they are looking to expand their IT Infrastructure team by hiring an Infrastructure Engineer with a strong Wintel and IT Infrastructure background. They have a number of large IT projects for the next 24 months including automating their IT Infrastructure deployments so they are looking for an experienced IT Engineer who has an interest in automation as well - no previous automation experience necessary. This role will mainly focused to in new IT project work, with some limited BAU work as well. They are looking for an Infrastructure Engineer with an interest in using automation tools to streamline infrastructure deployment, management and monitoring, combined with a background in administering and building new IT infrastructures and improvements in IT systems from previous projects is going to be vital for this role. Any background in Datacentre relocation or migration would be useful as well in this role Role Responsibilities: Infrastructure: Maintain and enhance IT infrastructure, including VMware ESXi, Microsoft Windows Server environments, and Network Monitoring and networking components. There is some minimal work supporting AWS/Linux server infrastructure as well. Ensure system reliability, scalability, and performance through proactive monitoring and automation. Maintain and improve local network environments, including Dell servers and Dell switch configurations. Strong technical expertise in Microsoft Active Directory (AD), Windows Server environments, and authentication solutions. Plan for scalability, redundancy, and high availability to support future growth. IT Security & Compliance: Ensure compliance with security and regulatory standards, including PCI DSS, Cyber Essentials+, DORA, and ISO 27001. Implement and enforce security best practices across infrastructure automation and cloud environments. Maintain accurate compliance documentation, including PCI DSS scope records and security policies. Secure high-value and high-risk data, such as cardholder (PCI) and personally identifiable information (PII). Cloud & Automation (these tools and skills will be taught): Implement and manage Infrastructure as Code (IaC) for cloud and on-premises environments. Learn how to automate configuration management, infrastructure provisioning, and application deployment. Configure and maintain authentication solutions (SSO, SAML, Entra Connect). Develop and manage automation solutions to streamline infrastructure deployment, management, and monitoring. Implement and optimize automation tools such as Azure DevOps (or other CI/CD pipelines), Terraform, Node-Red, and Packer. Deploy and manage monitoring tools (Zabbix, SolarWinds SentryOne, and other network/database monitoring solutions). Ensure secure cloud infrastructure management across Azure and AWS environments. Experience & Skills: It will be useful to have some of the following skills and experience: Strong expertise in defining, delivering, and supporting robust, resilient, and secure enterprise infrastructure. Experience with IT audits and compliance frameworks such as CIS, PCI DSS, Cyber Essentials, NIST, ISO 27001. An understanding of network security and compliance in regulated environments. Strong networking knowledge (LAN, WAN, DNS, DHCP, VPN, TCP/IP). Proficiency in firewall and load balancer technologies for secure environments. Hands-on experience with virtualization platforms (VMware, Citrix Xen) and backup solutions (Veeam or similar). Experience with monitoring tools (SolarWinds SentryOne, Zabbix etc.). Excellent problem-solving, communication, and documentation skills. Some familiarity with financial services regulations and compliance (PCI DSS, GDPR, DORA) would be useful but is not essential. Desirable (but not required) experience: Some interest in learning and using automation tools such as Azure DevOps, Terraform, Node-Red, Packer. Proven ability to secure high-value data (PCI cardholder data, PII) and implement security best practices. Scripting and automation skills (PowerShell, Python, Bash, or similar). Ability to design, implement, and maintain CI/CD pipelines for infrastructure automation. Some experience managing cloud environments (Azure, AWS). This is an exciting new role for a growing IT Infrastructure team, within a successful and growing SaaS company, so if you are looking for an exciting challenging IT Systems and automation role, then please apply with your CV for immediate interview. Please note we can only consider local candidates and with full UK Passports or settled status visas or indefinite leave to remain visas
Management Accountant Salary: Highly competitive, dependent on experience and skills Benefits Hours: Full-time, permanent (37 hours per week,). Based at Ampleforth Abbey YO62 (based on site) Closing date: 3rd October 2025 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme About Ampleforth Abbey Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for a Management Accountant who will embrace the opportunity to work in a charitable organisation and who will support the Finance Director in the preparation of the monthly management accounts, year-end statutory financial statements, and other key finance tasks. Main Responsibilities but not limited to:- Financial Analysis: Review and analyse financial data to provide insights that support business objectives and decision-making. Budgeting and Forecasting: Prepare budgets, forecasts, and financial reports to guide management in planning and resource allocation. Reporting: Prepare monthly management accounts to present to the Finance Director highlighting financial trends and variances. Collaboration: Work closely with operational teams to provide financial guidance, assist with cost control measures and analyse variances to allow managers ensure financial efficiency and effectiveness. Compliance and Risk Management: Ensure compliance with financial regulations and assess financial risks to safeguard the organisation's assets. Skills and Attributes Educational Background: qualified accountant (ACCA,CIMA, ACA) or part qualified working towards qualified. Analytical Skills: Strong numerical and analytical abilities to interpret financial data to support senior management in making informed decisions. Communication Skills: Excellent verbal and written communication skills to present financial information clearly to non-financial stakeholders. Technical Proficiency: Proficiency in accounting software and financial modelling tools, as well as excellent Excel skills. Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested in this Management Accountant role? If you feel that you possess the relevant skills and experience, then please submit your CV. INDHS
Sep 04, 2025
Full time
Management Accountant Salary: Highly competitive, dependent on experience and skills Benefits Hours: Full-time, permanent (37 hours per week,). Based at Ampleforth Abbey YO62 (based on site) Closing date: 3rd October 2025 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme About Ampleforth Abbey Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for a Management Accountant who will embrace the opportunity to work in a charitable organisation and who will support the Finance Director in the preparation of the monthly management accounts, year-end statutory financial statements, and other key finance tasks. Main Responsibilities but not limited to:- Financial Analysis: Review and analyse financial data to provide insights that support business objectives and decision-making. Budgeting and Forecasting: Prepare budgets, forecasts, and financial reports to guide management in planning and resource allocation. Reporting: Prepare monthly management accounts to present to the Finance Director highlighting financial trends and variances. Collaboration: Work closely with operational teams to provide financial guidance, assist with cost control measures and analyse variances to allow managers ensure financial efficiency and effectiveness. Compliance and Risk Management: Ensure compliance with financial regulations and assess financial risks to safeguard the organisation's assets. Skills and Attributes Educational Background: qualified accountant (ACCA,CIMA, ACA) or part qualified working towards qualified. Analytical Skills: Strong numerical and analytical abilities to interpret financial data to support senior management in making informed decisions. Communication Skills: Excellent verbal and written communication skills to present financial information clearly to non-financial stakeholders. Technical Proficiency: Proficiency in accounting software and financial modelling tools, as well as excellent Excel skills. Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested in this Management Accountant role? If you feel that you possess the relevant skills and experience, then please submit your CV. INDHS
Due to expansion, a very highly respected risk management and fraud investigation company are looking to recruit 2 Business Development Managers. You will be a confident, personable graduate (law or accountancy). Previous sales experience is not essential. The Business Development Manager role is very diverse, and there is a great opportunity for those who are dedicated and hard-working. The role will involve visiting potential and existing clients (from the financial, insolvency & legal sectors) across the geographical areas below. Due to access to confidential information, all employees are security screened before employment/ during the probationary period. We require:- One BDM to cover the north of the Country to include Scotland down through Cumbria, Tyne & Wear, Yorkshire, Merseyside, Greater Manchester, Cheshire and areas above East Midlands. These roles require committed personnel who are prepared to go above and beyond and who are not merely looking for a 9 to 5 role, as customer service is paramount. Duties will include (but not limited to):- Visiting potential and existing clients. Building client relationships. Actively promoting MAPS' services within your geographical area. Setting up projects (electronically and hard copy as required) and ensuring correct procedures are followed and appropriate documentation is sent to clients and suppliers. Ensuring documents are returned completed promptly. Responding to and resolving any client sales issues. Updating internal records, including spreadsheets and CRM systems. Ensuring overall target sales of the business are achieved in the set timely manner. Sales/profit targets will continually increase as directed by your Director Line Manager. Taking ownership/responsibility of issues in a forward-thinking manner. Liaising with clients both verbally and in writing professionally. All communications with clients must be confirmed by email the same day as the communication. Be able to prioritise workload. Attending functions. Overnight hotel stays from time to time to accommodate functions/meetings. To assist our Compliance Manager with maintaining records for audits of our ISO27001 systems. Ensuring all relevant documentation/correspondence is electronically filed in relevant folders. Completing weekly meetings report for the forthcoming week's meetings to include company/contact details and reason for meeting. You are required to provide weekly written sales updates on a Friday to your Director Line Manager on the week's sales activities and a monthly report by the 2nd of the month to provide the previous month's prospective sales and actual sales for the company. Ensuring all management systems, legislation, policies and procedures currently in place or introduced at a later date) including our ISO 27001 (Information Security Management System) and GDPR, are adhered to. Be proactive in implementing improvements to current working systems. Expense budget & objectives
Sep 04, 2025
Full time
Due to expansion, a very highly respected risk management and fraud investigation company are looking to recruit 2 Business Development Managers. You will be a confident, personable graduate (law or accountancy). Previous sales experience is not essential. The Business Development Manager role is very diverse, and there is a great opportunity for those who are dedicated and hard-working. The role will involve visiting potential and existing clients (from the financial, insolvency & legal sectors) across the geographical areas below. Due to access to confidential information, all employees are security screened before employment/ during the probationary period. We require:- One BDM to cover the north of the Country to include Scotland down through Cumbria, Tyne & Wear, Yorkshire, Merseyside, Greater Manchester, Cheshire and areas above East Midlands. These roles require committed personnel who are prepared to go above and beyond and who are not merely looking for a 9 to 5 role, as customer service is paramount. Duties will include (but not limited to):- Visiting potential and existing clients. Building client relationships. Actively promoting MAPS' services within your geographical area. Setting up projects (electronically and hard copy as required) and ensuring correct procedures are followed and appropriate documentation is sent to clients and suppliers. Ensuring documents are returned completed promptly. Responding to and resolving any client sales issues. Updating internal records, including spreadsheets and CRM systems. Ensuring overall target sales of the business are achieved in the set timely manner. Sales/profit targets will continually increase as directed by your Director Line Manager. Taking ownership/responsibility of issues in a forward-thinking manner. Liaising with clients both verbally and in writing professionally. All communications with clients must be confirmed by email the same day as the communication. Be able to prioritise workload. Attending functions. Overnight hotel stays from time to time to accommodate functions/meetings. To assist our Compliance Manager with maintaining records for audits of our ISO27001 systems. Ensuring all relevant documentation/correspondence is electronically filed in relevant folders. Completing weekly meetings report for the forthcoming week's meetings to include company/contact details and reason for meeting. You are required to provide weekly written sales updates on a Friday to your Director Line Manager on the week's sales activities and a monthly report by the 2nd of the month to provide the previous month's prospective sales and actual sales for the company. Ensuring all management systems, legislation, policies and procedures currently in place or introduced at a later date) including our ISO 27001 (Information Security Management System) and GDPR, are adhered to. Be proactive in implementing improvements to current working systems. Expense budget & objectives
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Sep 04, 2025
Full time
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
We re seeking a visionary Finance Director to help steer a respected, well-established charity at a pivotal moment in its strategic development. Reporting to the Chief Executive and working as part of the Senior Leadership Team, you will play a key role in shaping the organisation s future, supporting its mission, and ensuring long-term financial sustainability. You will lead on all aspects of financial management, planning, and reporting, while also overseeing risk assurance, financial compliance, procurement, and pensions. We are seeking a qualified accountant with senior finance leadership experience, strategic acumen, and strong stakeholder engagement skills. You will be a collaborative leader who places people at the heart of your approach, with the ability to build effective relationships across the organisation and with external partners. As a charity, we value individuals who can work closely with our Board of Trustees and Finance subcommittee, and who demonstrate a strong commitment to Equity, Diversity and Inclusion, as well as environmental sustainability. Alignment with our values and purpose is essential. We re looking for a strategic thinker and hands-on leader with: Proven experience in senior financial leadership, ideally within the charity or cultural sector. Strong understanding of charity finance, governance, and compliance. Excellent communication and stakeholder engagement skills. A collaborative, values-driven approach to leadership Why Join Us? Join a fantastic, friendly team of over 400 staff and 400 volunteers. Free access privilege pass for your yourself and three other people. Work within a beautiful and unique location. Discount on catering and retail. Free Parking. Bike2Work scheme. 25 days holiday (plus Bank Holidays) and increasing to 30 days after 5 years. 2 wellbeing days for all employees Work for a charity in the heritage sector where all profits are reinvested into further developing our charity, its people and reaching our communities. Access to an Employee Assistance Programme. Staff and volunteer social events throughout the year. As someone who is a potentially strong fit for this opportunity, upon clicking "Apply" your details will be forwarded to the recruiter, who may then contact you directly. Given the senior nature of this role, the recruiter may contact strong candidates that emerge on a rolling basis, so early submissions are encouraged.
Sep 04, 2025
Full time
We re seeking a visionary Finance Director to help steer a respected, well-established charity at a pivotal moment in its strategic development. Reporting to the Chief Executive and working as part of the Senior Leadership Team, you will play a key role in shaping the organisation s future, supporting its mission, and ensuring long-term financial sustainability. You will lead on all aspects of financial management, planning, and reporting, while also overseeing risk assurance, financial compliance, procurement, and pensions. We are seeking a qualified accountant with senior finance leadership experience, strategic acumen, and strong stakeholder engagement skills. You will be a collaborative leader who places people at the heart of your approach, with the ability to build effective relationships across the organisation and with external partners. As a charity, we value individuals who can work closely with our Board of Trustees and Finance subcommittee, and who demonstrate a strong commitment to Equity, Diversity and Inclusion, as well as environmental sustainability. Alignment with our values and purpose is essential. We re looking for a strategic thinker and hands-on leader with: Proven experience in senior financial leadership, ideally within the charity or cultural sector. Strong understanding of charity finance, governance, and compliance. Excellent communication and stakeholder engagement skills. A collaborative, values-driven approach to leadership Why Join Us? Join a fantastic, friendly team of over 400 staff and 400 volunteers. Free access privilege pass for your yourself and three other people. Work within a beautiful and unique location. Discount on catering and retail. Free Parking. Bike2Work scheme. 25 days holiday (plus Bank Holidays) and increasing to 30 days after 5 years. 2 wellbeing days for all employees Work for a charity in the heritage sector where all profits are reinvested into further developing our charity, its people and reaching our communities. Access to an Employee Assistance Programme. Staff and volunteer social events throughout the year. As someone who is a potentially strong fit for this opportunity, upon clicking "Apply" your details will be forwarded to the recruiter, who may then contact you directly. Given the senior nature of this role, the recruiter may contact strong candidates that emerge on a rolling basis, so early submissions are encouraged.
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Our client who is an international company based in the west Hull area are seeking a strong commercially minded and dynamic Operations Director to join their business. The Operations Director is a senior executive responsible for establishing strategic objectives, overseeing daily operations, and driving the growth and profitability of the company. This role requires extensive operational expertise and offers the opportunity to lead the growth of a well-established and successful operations team. The role will align operational strategies with business goals, foster a culture of continuous improvement, and protect the organisation's assets and reputation. THE BENEFITS: Bonus, company pension, death in service, 25 days holiday plus BH, private family healthcare, free gym membership. THE ROLE: - Define and execute strategic goals, making critical decisions to drive overall business growth and profitability for the company. - Develop operational strategies that support and align with overarching business objectives. - Oversee daily activities to maintain efficient and effective operations throughout the business and track the efficiency of each team's performance based on the established KPIs for each department. - Monitor the performance of operational activities using key metrics and report to the Managing Director. - Evaluate the effectiveness of team coordination, ensuring seamless communication across departments, including the overall management of the 3 logistics departments. - Be a trusted and active member of the Senior Management Team, collaborating with leadership and cross-functional teams to build strong internal relationships and drive operation success. - Maintain continuous dialogue with the management team to ensure comprehensive understanding of the demands and exposure in each operational area and explore potential options for future development in each area. - Minimise operational losses by eliminating errors and optimising capacity deployment across all support functions to meet business needs. - Track and reduce document delay incidents that lead to penalties, ensuring balanced utilisation of support functions. - Assess and enhance current business procedures to maximise productivity. - Exhibit extensive understanding of financial data to make informed decisions and track the impact on profitability based on enhancements. - Identify and implement initiatives to enhance stakeholder experience and satisfaction. - Identify risks and implement measures to reduce potential threats to the business. - Oversee all marine insurance matters, including policy management, risk assessment, and regulatory compliance. - Evaluate, oversee, and support the integration of new operational ventures, carefully assessing risks and opportunities to ensure successful implementation and alignment with strategic goals. - Ensure relationships with all stakeholders are maintained and strengthened to facilitate smooth and efficient operations. - Clearly communicate policies and directives embedding a culture of continuous improvement. - Some global travel to meet with stakeholders around key functionalities (e.g. shipping lines, brokers, insurers, surveyors) as required. This includes attending meetings, site visits, and participating in industry events to build and maintain strong relationships. THE CANDIDATE: - Bachelor's degree in Business Management, Operations Management, or a related field. - Proven experience in a senior operations leadership role, ideally with exposure to marine insurance. - Extensive knowledge and experience of global shipping operations, preferably within the seafood industry. - Strong analytical and problem-solving skills. - Exceptional leadership, communication, and interpersonal abilities. - Experience in process improvement and change management. - Knowledge of procurement, financial oversight, and risk mitigation. - Ability to develop and implement operational strategies. - Experience in setting and tracking performance metrics. - Integrity, professionalism, and a commitment to ongoing improvement. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Sep 04, 2025
Full time
Our client who is an international company based in the west Hull area are seeking a strong commercially minded and dynamic Operations Director to join their business. The Operations Director is a senior executive responsible for establishing strategic objectives, overseeing daily operations, and driving the growth and profitability of the company. This role requires extensive operational expertise and offers the opportunity to lead the growth of a well-established and successful operations team. The role will align operational strategies with business goals, foster a culture of continuous improvement, and protect the organisation's assets and reputation. THE BENEFITS: Bonus, company pension, death in service, 25 days holiday plus BH, private family healthcare, free gym membership. THE ROLE: - Define and execute strategic goals, making critical decisions to drive overall business growth and profitability for the company. - Develop operational strategies that support and align with overarching business objectives. - Oversee daily activities to maintain efficient and effective operations throughout the business and track the efficiency of each team's performance based on the established KPIs for each department. - Monitor the performance of operational activities using key metrics and report to the Managing Director. - Evaluate the effectiveness of team coordination, ensuring seamless communication across departments, including the overall management of the 3 logistics departments. - Be a trusted and active member of the Senior Management Team, collaborating with leadership and cross-functional teams to build strong internal relationships and drive operation success. - Maintain continuous dialogue with the management team to ensure comprehensive understanding of the demands and exposure in each operational area and explore potential options for future development in each area. - Minimise operational losses by eliminating errors and optimising capacity deployment across all support functions to meet business needs. - Track and reduce document delay incidents that lead to penalties, ensuring balanced utilisation of support functions. - Assess and enhance current business procedures to maximise productivity. - Exhibit extensive understanding of financial data to make informed decisions and track the impact on profitability based on enhancements. - Identify and implement initiatives to enhance stakeholder experience and satisfaction. - Identify risks and implement measures to reduce potential threats to the business. - Oversee all marine insurance matters, including policy management, risk assessment, and regulatory compliance. - Evaluate, oversee, and support the integration of new operational ventures, carefully assessing risks and opportunities to ensure successful implementation and alignment with strategic goals. - Ensure relationships with all stakeholders are maintained and strengthened to facilitate smooth and efficient operations. - Clearly communicate policies and directives embedding a culture of continuous improvement. - Some global travel to meet with stakeholders around key functionalities (e.g. shipping lines, brokers, insurers, surveyors) as required. This includes attending meetings, site visits, and participating in industry events to build and maintain strong relationships. THE CANDIDATE: - Bachelor's degree in Business Management, Operations Management, or a related field. - Proven experience in a senior operations leadership role, ideally with exposure to marine insurance. - Extensive knowledge and experience of global shipping operations, preferably within the seafood industry. - Strong analytical and problem-solving skills. - Exceptional leadership, communication, and interpersonal abilities. - Experience in process improvement and change management. - Knowledge of procurement, financial oversight, and risk mitigation. - Ability to develop and implement operational strategies. - Experience in setting and tracking performance metrics. - Integrity, professionalism, and a commitment to ongoing improvement. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Centre Manager We have an exciting opportunity for a Centre Manager to play a vital part in leading one of our residential centres, ensuring we deliver unforgettable experiences for children and young people aged 8 13. This role will oversee operations at our Ashbourne site in Derbyshire, contributing to the safe, smooth, and inspiring running of our centres. Position: Centre Manager Location: Ashbourne, Derbyshire Salary: £35,000 depending on experience Duration: Full-time, 37.5 hours per week, permanent Benefits: 28 Days annual leave plus Public and Bank Holidays, Pension Scheme, Flexible working hours Closing Date: Friday 19th September at 11.59pm About the role: As Centre Manager you will take overall responsibility for the site, its buildings, grounds, vehicles, and on-site team, ensuring our centres are safe, compliant, and welcoming. You will lead staff and volunteers, inspire strong teamwork, and play a key role in delivering exceptional residential breaks for children and young people. Some of your key responsibilities will include: Overseeing the daily operations of the centre, ensuring compliance with Health & Safety, safeguarding, and risk management. Leading and managing the on-site team (Housekeeping, Maintenance, Catering, Team Leaders, and Volunteers). Managing budgets, resources, facilities, and contracts to ensure efficiency and sustainability. Developing and delivering land and centre management plans to ensure our facilities are safe, welcoming, and environmentally sustainable. Ensuring children enjoy nutritious meals, exciting activities, and a safe environment during their stays. Raising the charity s profile within the local community, encouraging third-party use of our facilities and supporting local partnerships. Producing quarterly centre-based reports for senior leadership on H&S, incidents, and development projects. About you: We are looking for an experienced Centre Manager with strong leadership and operational skills, as well as a genuine passion for making a difference in the lives of children and young people. You will have the following essential skills and experience: Excellent understanding of Health & Safety, safeguarding, and child-centred activity planning. Proven experience in facilities, land, or fleet management. Strong leadership and organisational skills, with the ability to manage and motivate a multi-disciplinary team. Financial awareness with experience managing budgets and resources. Confident communicator, problem solver, and decision-maker. A commitment to sustainability and green practices. It would be desirable if you also have: A recognised Facilities Management or H&S qualification. Experience of working in child-focused environments. Food Safety Level 3 qualification. Previous budget management experience and commercial acumen. About the charity: The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever. Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure. You may also have experience in roles such as Facilities Manager, Operations Manager, Centre Director, Youth Centre Manager, Site Manager, Community Engagement Manager, or Children s Services Manager, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Sep 04, 2025
Full time
Centre Manager We have an exciting opportunity for a Centre Manager to play a vital part in leading one of our residential centres, ensuring we deliver unforgettable experiences for children and young people aged 8 13. This role will oversee operations at our Ashbourne site in Derbyshire, contributing to the safe, smooth, and inspiring running of our centres. Position: Centre Manager Location: Ashbourne, Derbyshire Salary: £35,000 depending on experience Duration: Full-time, 37.5 hours per week, permanent Benefits: 28 Days annual leave plus Public and Bank Holidays, Pension Scheme, Flexible working hours Closing Date: Friday 19th September at 11.59pm About the role: As Centre Manager you will take overall responsibility for the site, its buildings, grounds, vehicles, and on-site team, ensuring our centres are safe, compliant, and welcoming. You will lead staff and volunteers, inspire strong teamwork, and play a key role in delivering exceptional residential breaks for children and young people. Some of your key responsibilities will include: Overseeing the daily operations of the centre, ensuring compliance with Health & Safety, safeguarding, and risk management. Leading and managing the on-site team (Housekeeping, Maintenance, Catering, Team Leaders, and Volunteers). Managing budgets, resources, facilities, and contracts to ensure efficiency and sustainability. Developing and delivering land and centre management plans to ensure our facilities are safe, welcoming, and environmentally sustainable. Ensuring children enjoy nutritious meals, exciting activities, and a safe environment during their stays. Raising the charity s profile within the local community, encouraging third-party use of our facilities and supporting local partnerships. Producing quarterly centre-based reports for senior leadership on H&S, incidents, and development projects. About you: We are looking for an experienced Centre Manager with strong leadership and operational skills, as well as a genuine passion for making a difference in the lives of children and young people. You will have the following essential skills and experience: Excellent understanding of Health & Safety, safeguarding, and child-centred activity planning. Proven experience in facilities, land, or fleet management. Strong leadership and organisational skills, with the ability to manage and motivate a multi-disciplinary team. Financial awareness with experience managing budgets and resources. Confident communicator, problem solver, and decision-maker. A commitment to sustainability and green practices. It would be desirable if you also have: A recognised Facilities Management or H&S qualification. Experience of working in child-focused environments. Food Safety Level 3 qualification. Previous budget management experience and commercial acumen. About the charity: The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever. Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure. You may also have experience in roles such as Facilities Manager, Operations Manager, Centre Director, Youth Centre Manager, Site Manager, Community Engagement Manager, or Children s Services Manager, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
A nationwide based business is looking to appoint an accomplished Finance Director to join their thriving business. This position will report into the part-time CFO whereby you will lead, manage and develop the Finance & Management Information team. You will be play a pivotal role in shaping the financial strategy, ensuring robust financial controls whilst delivery insightful management information to guide and support the direction of this business. Job Title Finance Director Term Permanent Location Fleet Salary £90,000 - £120,000 Reference no 15834 Finance Director Benefits Basic salary £90,000 - £120,000 25 days holiday plus your Birthday off Shutdown over Christmas (in addition to your annual leave entitlement) 1 day per year to do volunteer or charity work Private pension scheme Private Medical Insurance Discretionary bonus scheme in addition to a leadership bonus scheme Finance Director About the Role A commercially astute Finance Director is required to shape and drive the long-term financial strategy of a growing organisation. Reporting to a part-time CFO, you ll take full ownership of financial reporting, budgeting, forecasting, and fund management, while delivering valuable insights to senior leadership. This is a hands-on leadership role where you ll mentor and develop a high-performing Finance & MI team, enhance financial systems and processes, and ensure robust risk management. You ll play a pivotal role in fund profitability modelling, contract negotiations, bid pricing, and stakeholder reporting, working closely with investors, auditors, and the Board. If you re a strategic thinker with strong technical expertise and a passion for continuous improvement, this role offers the chance to make a real impact on organisational growth and financial health. Responsibilities: Take ownership of the Group s & the Funds which it manages financial reporting budgeting, and forecasting processes, partnering with senior management to drive strategic initiatives. Oversee management information (for the Group as well for Fund Investors / Stakeholders) ensuring accuracy, compliance, and timely delivery. Lead new Fund / Services bid pricing & modelling Produce Board and Fund stakeholder investor reporting, annual audits (including Statutory Accounts and Tax). Own cash flow management and risk controls. Drive enhancements in financial systems and processes to support organisational growth and efficiency. The successful Finance Director will have: ICAEW / ACCA / CA qualified with demonstrable post qualified experience in a leadership role Ideally experience of working within fund management or running SPVs for individual contracts. Experience of Secretariat duties Experience of limited partnerships Strong commercial background with a proven ability of being able to contextualise the forecasting and budget process for this business Working experience of Power BI Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £150 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Sep 04, 2025
Full time
A nationwide based business is looking to appoint an accomplished Finance Director to join their thriving business. This position will report into the part-time CFO whereby you will lead, manage and develop the Finance & Management Information team. You will be play a pivotal role in shaping the financial strategy, ensuring robust financial controls whilst delivery insightful management information to guide and support the direction of this business. Job Title Finance Director Term Permanent Location Fleet Salary £90,000 - £120,000 Reference no 15834 Finance Director Benefits Basic salary £90,000 - £120,000 25 days holiday plus your Birthday off Shutdown over Christmas (in addition to your annual leave entitlement) 1 day per year to do volunteer or charity work Private pension scheme Private Medical Insurance Discretionary bonus scheme in addition to a leadership bonus scheme Finance Director About the Role A commercially astute Finance Director is required to shape and drive the long-term financial strategy of a growing organisation. Reporting to a part-time CFO, you ll take full ownership of financial reporting, budgeting, forecasting, and fund management, while delivering valuable insights to senior leadership. This is a hands-on leadership role where you ll mentor and develop a high-performing Finance & MI team, enhance financial systems and processes, and ensure robust risk management. You ll play a pivotal role in fund profitability modelling, contract negotiations, bid pricing, and stakeholder reporting, working closely with investors, auditors, and the Board. If you re a strategic thinker with strong technical expertise and a passion for continuous improvement, this role offers the chance to make a real impact on organisational growth and financial health. Responsibilities: Take ownership of the Group s & the Funds which it manages financial reporting budgeting, and forecasting processes, partnering with senior management to drive strategic initiatives. Oversee management information (for the Group as well for Fund Investors / Stakeholders) ensuring accuracy, compliance, and timely delivery. Lead new Fund / Services bid pricing & modelling Produce Board and Fund stakeholder investor reporting, annual audits (including Statutory Accounts and Tax). Own cash flow management and risk controls. Drive enhancements in financial systems and processes to support organisational growth and efficiency. The successful Finance Director will have: ICAEW / ACCA / CA qualified with demonstrable post qualified experience in a leadership role Ideally experience of working within fund management or running SPVs for individual contracts. Experience of Secretariat duties Experience of limited partnerships Strong commercial background with a proven ability of being able to contextualise the forecasting and budget process for this business Working experience of Power BI Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £150 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Senior Operations Director Soft Services (Cleaning FM) Location: London Salary: £80,000 - £100,000 + car + Bonus + Benefits Industry: Facilities Management Soft Services (Cleaning) Employment Type: Full-Time, Permanent About the Role We are seeking a high-calibre Senior Operations Director with deep expertise in soft services facilities management , specifically across large-scale commercial cleaning operations . You will act as the senior strategic lead across a £20 mil plus portfolio, overseeing the delivery, commercial performance, and operational effectiveness of our service contracts. With a key focus on driving operational efficiency, commercial success, and stakeholder alignment, this is a critical leadership role for a top-tier operator. As part of the senior leadership team, you ll shape and deliver divisional-wide performance strategies, ensure compliance and service quality, and lead high-performing teams to meet ambitious commercial and service objectives. Your strong commercial acumen and operational excellence will help us continue to grow sustainably while ensuring our customers receive industry-leading service. Key Responsibilities Leadership & Strategic Direction: Set the vision and lead the strategic operational planning across a national cleaning portfolio. Ensure teams are aligned to organisational goals and customer expectations, driving a culture of excellence and continuous improvement. Client Engagement & Relationship Management: Lead high-level engagement with key clients and stakeholders through regular reviews, strategic discussions, and performance presentations. Be a trusted point of contact and escalation for commercial and operational matters. Operational Oversight: Monitor service delivery across multiple high-value contracts, ensuring that key performance indicators (KPIs), service-level agreements (SLAs), and compliance standards are consistently met or exceeded. Commercial & Financial Accountability: Own the P&L across a portfolio valued at £20m+, identifying cost-saving opportunities and driving profitability. Lead commercial reviews and support pricing strategies, tender responses, and acquisition assessments. Team Development & Performance Management: Mentor, guide, and support a large and diverse operational team. Promote leadership capability across the business and ensure succession planning, skills development, and high engagement levels. Operational Excellence & Quality Assurance: Drive standards across safety, quality, and sustainability. Conduct regular site audits and leverage performance data to identify areas for innovation, efficiency, and optimisation. Change Leadership & Integration: Lead business transformation initiatives, including new contract mobilisations, change programmes, and acquisition integrations. Ensure seamless service delivery and cultural alignment through times of change. Skills & Experience Required A strong background in senior operations leadership within soft services FM , with a heavy emphasis on cleaning services . Proven ability to manage and grow a £20m+ business portfolio , driving operational efficiency, margin growth, and customer satisfaction. Demonstrable experience of managing commercial risk, pricing strategies, and P&L responsibility in a complex, multi-site environment. Successful track record of leading and integrating acquisitions , delivering stability and commercial performance during transitional periods. Ability to inspire, lead, and mentor large operational teams, with excellent people leadership skills and experience in performance management and cultural development. Deep commercial insight with the ability to assess data, spot inefficiencies, and implement actionable solutions at pace. Experience working with clients in regulated sectors (e.g., healthcare, education, public sector) is desirable. High-level communication skills with the ability to influence at executive level, both internally and externally. What You ll Bring Strategic thinking with a hands-on approach. Commercially savvy, financially astute, and numbers-driven. Calm under pressure with excellent decision-making ability. People-first mindset with a passion for leadership and development. Resilience, ambition, and integrity in equal measure. Why Join Us? This is an opportunity to join a leading FM provider undergoing significant growth and transformation. You'll be empowered to shape operational direction and influence the broader strategy while working with a talented senior team. We re committed to building an inclusive, values-driven culture with real focus on innovation and service delivery. Apply Now to take the next step in your leadership career with a company that rewards strategic thinking, operational excellence, and commercial impact.
Sep 04, 2025
Full time
Senior Operations Director Soft Services (Cleaning FM) Location: London Salary: £80,000 - £100,000 + car + Bonus + Benefits Industry: Facilities Management Soft Services (Cleaning) Employment Type: Full-Time, Permanent About the Role We are seeking a high-calibre Senior Operations Director with deep expertise in soft services facilities management , specifically across large-scale commercial cleaning operations . You will act as the senior strategic lead across a £20 mil plus portfolio, overseeing the delivery, commercial performance, and operational effectiveness of our service contracts. With a key focus on driving operational efficiency, commercial success, and stakeholder alignment, this is a critical leadership role for a top-tier operator. As part of the senior leadership team, you ll shape and deliver divisional-wide performance strategies, ensure compliance and service quality, and lead high-performing teams to meet ambitious commercial and service objectives. Your strong commercial acumen and operational excellence will help us continue to grow sustainably while ensuring our customers receive industry-leading service. Key Responsibilities Leadership & Strategic Direction: Set the vision and lead the strategic operational planning across a national cleaning portfolio. Ensure teams are aligned to organisational goals and customer expectations, driving a culture of excellence and continuous improvement. Client Engagement & Relationship Management: Lead high-level engagement with key clients and stakeholders through regular reviews, strategic discussions, and performance presentations. Be a trusted point of contact and escalation for commercial and operational matters. Operational Oversight: Monitor service delivery across multiple high-value contracts, ensuring that key performance indicators (KPIs), service-level agreements (SLAs), and compliance standards are consistently met or exceeded. Commercial & Financial Accountability: Own the P&L across a portfolio valued at £20m+, identifying cost-saving opportunities and driving profitability. Lead commercial reviews and support pricing strategies, tender responses, and acquisition assessments. Team Development & Performance Management: Mentor, guide, and support a large and diverse operational team. Promote leadership capability across the business and ensure succession planning, skills development, and high engagement levels. Operational Excellence & Quality Assurance: Drive standards across safety, quality, and sustainability. Conduct regular site audits and leverage performance data to identify areas for innovation, efficiency, and optimisation. Change Leadership & Integration: Lead business transformation initiatives, including new contract mobilisations, change programmes, and acquisition integrations. Ensure seamless service delivery and cultural alignment through times of change. Skills & Experience Required A strong background in senior operations leadership within soft services FM , with a heavy emphasis on cleaning services . Proven ability to manage and grow a £20m+ business portfolio , driving operational efficiency, margin growth, and customer satisfaction. Demonstrable experience of managing commercial risk, pricing strategies, and P&L responsibility in a complex, multi-site environment. Successful track record of leading and integrating acquisitions , delivering stability and commercial performance during transitional periods. Ability to inspire, lead, and mentor large operational teams, with excellent people leadership skills and experience in performance management and cultural development. Deep commercial insight with the ability to assess data, spot inefficiencies, and implement actionable solutions at pace. Experience working with clients in regulated sectors (e.g., healthcare, education, public sector) is desirable. High-level communication skills with the ability to influence at executive level, both internally and externally. What You ll Bring Strategic thinking with a hands-on approach. Commercially savvy, financially astute, and numbers-driven. Calm under pressure with excellent decision-making ability. People-first mindset with a passion for leadership and development. Resilience, ambition, and integrity in equal measure. Why Join Us? This is an opportunity to join a leading FM provider undergoing significant growth and transformation. You'll be empowered to shape operational direction and influence the broader strategy while working with a talented senior team. We re committed to building an inclusive, values-driven culture with real focus on innovation and service delivery. Apply Now to take the next step in your leadership career with a company that rewards strategic thinking, operational excellence, and commercial impact.
Procurement Manager (12-Month Contract) Location: Glascoed - NP15 Pay: £40 per hour PAYE Contract Duration: 12 months Reports to: Procurement Director / Head of Procurement / Head of Project Are you an experienced Procurement Manager looking for a new challenge? We have a fantastic 12-month contract opportunity in Glascoed. As an integral part of our team, you will be accountable for leading a team of professionals, managing complex projects, and driving procurement solutions that directly contribute to our business's financial performance and strategic goals. This is a senior-level role that requires you to work independently with minimal guidance. You will be responsible for a critical work package with a high value and high volume of orders. Core Responsibilities Lead a Team: Manage and develop a team of procurement professionals, ensuring they are well-equipped to handle workload and priorities. End-to-End Procurement: Take full accountability for the source-to-pay process, including sourcing, negotiation, contracting, and order management. Strategic Impact: Implement procurement strategies, drive innovation, and lead cross-functional teams to meet business requirements. Supplier & Risk Management: Manage key supplier relationships, monitor performance against KPIs, and lead risk and opportunity activities to minimize contractual exposure. Expert Guidance: Act as a subject matter expert for procurement, providing expertise to both internal and external stakeholders. Knowledge, Skills & Qualifications Significant Experience: You should have extensive experience across the entire source-to-pay lifecycle. Leadership: Proven experience in people management, with the ability to lead and mentor diverse teams. Commercial Acumen: A strong understanding of project management, product awareness, and financial management is essential. Communication: You must have strong skills to influence and partner with stakeholders to achieve strategic goals. If you're a proactive and strategic procurement leader, this role offers a great opportunity to make a significant impact. We look forward to hearing from you! Kind Regards
Sep 04, 2025
Contractor
Procurement Manager (12-Month Contract) Location: Glascoed - NP15 Pay: £40 per hour PAYE Contract Duration: 12 months Reports to: Procurement Director / Head of Procurement / Head of Project Are you an experienced Procurement Manager looking for a new challenge? We have a fantastic 12-month contract opportunity in Glascoed. As an integral part of our team, you will be accountable for leading a team of professionals, managing complex projects, and driving procurement solutions that directly contribute to our business's financial performance and strategic goals. This is a senior-level role that requires you to work independently with minimal guidance. You will be responsible for a critical work package with a high value and high volume of orders. Core Responsibilities Lead a Team: Manage and develop a team of procurement professionals, ensuring they are well-equipped to handle workload and priorities. End-to-End Procurement: Take full accountability for the source-to-pay process, including sourcing, negotiation, contracting, and order management. Strategic Impact: Implement procurement strategies, drive innovation, and lead cross-functional teams to meet business requirements. Supplier & Risk Management: Manage key supplier relationships, monitor performance against KPIs, and lead risk and opportunity activities to minimize contractual exposure. Expert Guidance: Act as a subject matter expert for procurement, providing expertise to both internal and external stakeholders. Knowledge, Skills & Qualifications Significant Experience: You should have extensive experience across the entire source-to-pay lifecycle. Leadership: Proven experience in people management, with the ability to lead and mentor diverse teams. Commercial Acumen: A strong understanding of project management, product awareness, and financial management is essential. Communication: You must have strong skills to influence and partner with stakeholders to achieve strategic goals. If you're a proactive and strategic procurement leader, this role offers a great opportunity to make a significant impact. We look forward to hearing from you! Kind Regards
Group Internal Auditor - £42000 - £50000 per annum - Belfast Your new companyThis well-established organisation is recognised for its commitment to excellence, innovation, and continuous improvement across a diverse portfolio of operations. With a strong focus on governance and strategic growth, they offer a dynamic and collaborative environment where your expertise will make a tangible impact. Your new roleAs Group Internal Auditor, you'll play a pivotal role in evaluating and enhancing internal controls, risk management, and governance processes across multiple business divisions. Reporting to the Group Director, you'll deliver independent assurance and actionable insights that support financial control, strategic decision-making, and operational excellence. Key responsibilities include planning and executing risk-based audits, preparing insightful reports, tracking audit issues, and contributing to the development of internal audit methodologies and tools. What you'll need to succeedTo thrive in this role, you'll need: A relevant professional qualification (e.g., ACA, ACCA, CIA, IIA) At least 3 years' experience in internal audit Strong understanding of internal control frameworks and risk management principles Excellent analytical, problem-solving, and communication skills High ethical standards and professional integrity. What you'll get in returnYou'll receive a competitive salary based on experience, along with the opportunity to work in a forward-thinking organisation that values professional development and continuous improvement. This is a permanent, full-time role based in Greater Belfast, offering exposure to senior stakeholders and a chance to shape the internal audit function. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Group Internal Auditor - £42000 - £50000 per annum - Belfast Your new companyThis well-established organisation is recognised for its commitment to excellence, innovation, and continuous improvement across a diverse portfolio of operations. With a strong focus on governance and strategic growth, they offer a dynamic and collaborative environment where your expertise will make a tangible impact. Your new roleAs Group Internal Auditor, you'll play a pivotal role in evaluating and enhancing internal controls, risk management, and governance processes across multiple business divisions. Reporting to the Group Director, you'll deliver independent assurance and actionable insights that support financial control, strategic decision-making, and operational excellence. Key responsibilities include planning and executing risk-based audits, preparing insightful reports, tracking audit issues, and contributing to the development of internal audit methodologies and tools. What you'll need to succeedTo thrive in this role, you'll need: A relevant professional qualification (e.g., ACA, ACCA, CIA, IIA) At least 3 years' experience in internal audit Strong understanding of internal control frameworks and risk management principles Excellent analytical, problem-solving, and communication skills High ethical standards and professional integrity. What you'll get in returnYou'll receive a competitive salary based on experience, along with the opportunity to work in a forward-thinking organisation that values professional development and continuous improvement. This is a permanent, full-time role based in Greater Belfast, offering exposure to senior stakeholders and a chance to shape the internal audit function. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Sep 04, 2025
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Finance Officer Location: Ellesmere Port, CH65 0BE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 21.65 per hour Job Ref: (phone number removed) Responsibilities Provide advice and support to senior managers in the preparation of Directorate plans, capital programme, revenue budgets, and overall performance to ensure compliance with the Council s Finance and Contract Procedure Rules, Corporate Performance Framework, and statutory reporting requirements. Coordinate the monitoring of in-year performance against capital and revenue budgets and key performance measures, supporting senior managers and budget holders to develop robust performance management arrangements and ensure timely management and remedial action. Prepare, collate, and analyze financial and non-financial management information for Service and corporate managers, including analysis of historic trends and future projections, to ensure informed decision-making. Undertake Service reviews, special investigations, and projects under the direction of senior managers to investigate and report on inefficiencies, performance, budget variances, and irregularities. Identify areas of potential financial and non-financial performance risk for investigation and inclusion in business plans and risk registers as appropriate. Implement and maintain operational procedures and schedules to ensure effective and efficient service delivery to the agreed specifications and quality standards. Develop and foster links with other corporate services and external organizations to promote collaborative working across traditional boundaries to tackle shared issues. Advise Service managers on the financial and performance implications of decisions, including reviewing reports to ensure actions are taken with proper appreciation of corporate financial standards and best value considerations. Review and report on the development of new and existing business information systems to advise on best value and management controls in furtherance of service objectives. Provide training and advice on financial and performance systems and procedures to improve service delivery and performance management standards. Supervise the work of junior staff to ensure efficient task completion and alignment with unit plan objectives. Person Specification Educated to degree level or equivalent. (Essential) CCAB Qualification or a Relevant Business/Performance qualification. (Desirable) Demonstrable post-qualification experience. (Essential) Proven track record of conscientious application and technical reliability. (Essential) Variety of experience across relevant disciplines. (Essential) Sound working knowledge of financial and performance practices and procedures within the public sector. (Desirable) Detailed working knowledge and practical expertise in the use of PC and mainframe systems. (Desirable) Ability to analyze and present financial and performance data, statistics, and trends meaningfully. (Desirable) Good diagnostic skills and practical problem-solving abilities. (Desirable) Ability to plan and prioritize competing workload demands. (Essential) Ability to work accurately and methodically, with attention to detail. (Desirable) Ability to communicate effectively with all levels of management. (Desirable) High degree of commitment, self-motivation, and initiative. (Desirable) Ability to work to tight deadlines with minimal supervision. (Desirable) Good oral and written communication skills. (Desirable) Ability to supervise and motivate staff. (Desirable) DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 04, 2025
Contractor
Finance Officer Location: Ellesmere Port, CH65 0BE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 21.65 per hour Job Ref: (phone number removed) Responsibilities Provide advice and support to senior managers in the preparation of Directorate plans, capital programme, revenue budgets, and overall performance to ensure compliance with the Council s Finance and Contract Procedure Rules, Corporate Performance Framework, and statutory reporting requirements. Coordinate the monitoring of in-year performance against capital and revenue budgets and key performance measures, supporting senior managers and budget holders to develop robust performance management arrangements and ensure timely management and remedial action. Prepare, collate, and analyze financial and non-financial management information for Service and corporate managers, including analysis of historic trends and future projections, to ensure informed decision-making. Undertake Service reviews, special investigations, and projects under the direction of senior managers to investigate and report on inefficiencies, performance, budget variances, and irregularities. Identify areas of potential financial and non-financial performance risk for investigation and inclusion in business plans and risk registers as appropriate. Implement and maintain operational procedures and schedules to ensure effective and efficient service delivery to the agreed specifications and quality standards. Develop and foster links with other corporate services and external organizations to promote collaborative working across traditional boundaries to tackle shared issues. Advise Service managers on the financial and performance implications of decisions, including reviewing reports to ensure actions are taken with proper appreciation of corporate financial standards and best value considerations. Review and report on the development of new and existing business information systems to advise on best value and management controls in furtherance of service objectives. Provide training and advice on financial and performance systems and procedures to improve service delivery and performance management standards. Supervise the work of junior staff to ensure efficient task completion and alignment with unit plan objectives. Person Specification Educated to degree level or equivalent. (Essential) CCAB Qualification or a Relevant Business/Performance qualification. (Desirable) Demonstrable post-qualification experience. (Essential) Proven track record of conscientious application and technical reliability. (Essential) Variety of experience across relevant disciplines. (Essential) Sound working knowledge of financial and performance practices and procedures within the public sector. (Desirable) Detailed working knowledge and practical expertise in the use of PC and mainframe systems. (Desirable) Ability to analyze and present financial and performance data, statistics, and trends meaningfully. (Desirable) Good diagnostic skills and practical problem-solving abilities. (Desirable) Ability to plan and prioritize competing workload demands. (Essential) Ability to work accurately and methodically, with attention to detail. (Desirable) Ability to communicate effectively with all levels of management. (Desirable) High degree of commitment, self-motivation, and initiative. (Desirable) Ability to work to tight deadlines with minimal supervision. (Desirable) Good oral and written communication skills. (Desirable) Ability to supervise and motivate staff. (Desirable) DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Financial Crime Assurance Manager Location : Milton Keynes or Glasgow Salary : £competitive+ £6,000 car allowance + up to 12.5% pension contribution Permanent , Hybrid 3 days/week (12 office days/month flexi) Are you an experienced Financial Crime Assurance professional ready to lead impactful reviews and shape the future of financial crime risk management for a large retail bank? Lorien is proud to be recruiting on behalf of a major UK banking group for two Financial Crime Assurance Managers to join a high-performing second-line defense team. About the Role You'll play a key role in delivering the Financial Crime Assurance agenda, leading end-to-end reviews across a wide range of financial crime areas (excluding fraud). You'll assess the design and effectiveness of controls, validate issue remediation, and provide clear, evidence-based insights to senior stakeholders. Key Responsibilities Lead and deliver assurance reviews from planning through to reporting. Evaluate financial crime controls across AML, Sanctions, ABC, CTF, and FoTE. Design bespoke test scripts based on risk and control understanding. Validate issue remediation and provide assurance on closure. Produce high-quality reports and present findings to senior stakeholders (Director level and above). Provide leadership and guidance to a team of consultants (no direct line management). What We're Looking For 3-5 years' experience in a Financial Crime Assurance role (2nd line). Strong understanding of financial crime risks, controls, and UK regulations (e.g. MLR, POCA, JMLSG, FCA Handbook). Experience designing and executing risk-based test scripts. Proven ability to lead reviews independently and manage stakeholder relationships. Experience with issue validations is essential. Ideally holds or is working towards ICA or ACAMS qualifications (support available to achieve this if don't already hold). Desirable Exposure to sanctions is a plus. Background in banking or financial services preferred. Experience mentoring or guiding junior team members. Why Join? Work in a team known for internal progression and development. Access to an internal Economic Crime Academy with ICA-endorsed training. Support to gain professional qualifications (e.g. ICA, ACAMS). Competitive benefits including: £6,000 car allowance Up to 12.5% pension contribution 30 days' holiday + bank holidays Private medical insurance Bonus potential Interview Process Informal 30-minute coffee chat Competency interview with a short task (1.5 hours) Final informal coffee chat Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 03, 2025
Full time
Financial Crime Assurance Manager Location : Milton Keynes or Glasgow Salary : £competitive+ £6,000 car allowance + up to 12.5% pension contribution Permanent , Hybrid 3 days/week (12 office days/month flexi) Are you an experienced Financial Crime Assurance professional ready to lead impactful reviews and shape the future of financial crime risk management for a large retail bank? Lorien is proud to be recruiting on behalf of a major UK banking group for two Financial Crime Assurance Managers to join a high-performing second-line defense team. About the Role You'll play a key role in delivering the Financial Crime Assurance agenda, leading end-to-end reviews across a wide range of financial crime areas (excluding fraud). You'll assess the design and effectiveness of controls, validate issue remediation, and provide clear, evidence-based insights to senior stakeholders. Key Responsibilities Lead and deliver assurance reviews from planning through to reporting. Evaluate financial crime controls across AML, Sanctions, ABC, CTF, and FoTE. Design bespoke test scripts based on risk and control understanding. Validate issue remediation and provide assurance on closure. Produce high-quality reports and present findings to senior stakeholders (Director level and above). Provide leadership and guidance to a team of consultants (no direct line management). What We're Looking For 3-5 years' experience in a Financial Crime Assurance role (2nd line). Strong understanding of financial crime risks, controls, and UK regulations (e.g. MLR, POCA, JMLSG, FCA Handbook). Experience designing and executing risk-based test scripts. Proven ability to lead reviews independently and manage stakeholder relationships. Experience with issue validations is essential. Ideally holds or is working towards ICA or ACAMS qualifications (support available to achieve this if don't already hold). Desirable Exposure to sanctions is a plus. Background in banking or financial services preferred. Experience mentoring or guiding junior team members. Why Join? Work in a team known for internal progression and development. Access to an internal Economic Crime Academy with ICA-endorsed training. Support to gain professional qualifications (e.g. ICA, ACAMS). Competitive benefits including: £6,000 car allowance Up to 12.5% pension contribution 30 days' holiday + bank holidays Private medical insurance Bonus potential Interview Process Informal 30-minute coffee chat Competency interview with a short task (1.5 hours) Final informal coffee chat Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Operations Manager Closing date: 24/09/2025 Salary: Grade 9: £59,547 - £65,004 per annum Location: Flexible in South Wales Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: Week commencing 08/10/2025 Post number: 200958 The role As an Operations Manager at Natural Resources Wales (NRW), you will play a pivotal leadership role, overseeing diverse teams and functions responsible for delivering regulatory, evidence, and advisory services within a specific geographical area. Your work will directly support the sustainable management of Wales' natural resources making a tangible difference to people, nature, and climate. In this senior leadership role, you will champion NRW's mission and values by providing effective, inclusive leadership that motivates and inspires your teams; be accountable for the successful implementation of place-based regulatory, advisory, and evidence functions in your area (excluding Flood Risk Management) and oversee incident response capabilities across your departments, ensuring robust readiness and coordination. You will also manage key local, and national, stakeholder partnerships, including working with Public Service Boards, to shape and deliver integrated environmental outcomes; work closely with colleagues across NRW and external partners to support joined-up delivery that aligns with the Sustainable Management of Natural Resources; lead the development of ways of working and performance reporting that support continuous improvement and long-term impact; Contribute to NRW's strategies and priorities that deliver wellbeing goals for current and future generations; and take ownership of one or more functional areas across Wales, translating strategy into actionable delivery plans and coordinating their implementation across the Directorate. This is a unique opportunity to influence and deliver integrated, place-based environmental outcomes, helping to build a more resilient and sustainable Wales. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams on 08/10/2025 Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us Natural Resources Wales (NRW) is the largest Welsh Government Sponsored Body, established in 2013 to bring together the work of the former Countryside Council for ales, Forestry Commission Wales, Environment Agency Wales, and certain functions of the Welsh Government. Our vision is for nature and people to thrive together. We focus our energy and expertise on restoring nature, building resilience to climate change, and reducing pollution, ensuring that Wales' natural resources are managed sustainably for future generations. We are proud to serve the people and communities of Wales by being connected to the land, bold in our actions, caring in our approach, and resourceful in how we work. At NRW, you'll join a passionate team committed to making a real, lasting difference for Wales and its environment. What you will do As part of the Operations Management provide effective leadership in support of NRW's mission and values and embed integrated place-based delivery. Lead and be accountable for the delivery of NRWs place based evidence, advisory and regulatory functions for a geographic area (excluding Flood Risk Management functions). This will include sample collection, environmental assessment, waste and industry regulation, conservation management, pollution control and incident response matters. Be accountable for delivery of incident response capacity and preparedness across all your departments in your geographic area. Ensure the effective management of appropriate local and Wales-wide stakeholder relationships. Ensure collaboration with internal colleagues and external stakeholders, including Public Service Boards to deliver joined up outcomes which support the Sustainable Management of Natural Resources. Proactively develop ways of working and performance reporting to achieve these integrated outcomes. Contribute to the development of strategies and priorities for achieving NRW's relevant wellbeing outcomes. Provide leadership across the Directorate for one or more areas of your portfolio. You will be accountable for turning strategies and policies into short, medium and long-term Wales-wide integrated functional delivery plans. You will lead the co-ordination across the Directorate for this service area to deliver plans, to include developing ways of working and performance reporting. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development and that of your staff through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Required to take part in incident response activities Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Proven experience of leading, managing and developing staff. Substantial experience and knowledge relevant to the role. Financial and project/programme management skills and experience enabling you to manage capital and revenue projects and programmes. Experience of developing and delivering plans for the implementation of strategies relevant to the role. IT literate with the ability to use GIS, databases, spreadsheets and word processing packages. Proven track record of collaboration, partnership development and effective stakeholder management Welsh Language Level requirements: Essential: A1 - Entry level Desirable: C1 - Proficiency level Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time.
Sep 03, 2025
Full time
Operations Manager Closing date: 24/09/2025 Salary: Grade 9: £59,547 - £65,004 per annum Location: Flexible in South Wales Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Interview date: Week commencing 08/10/2025 Post number: 200958 The role As an Operations Manager at Natural Resources Wales (NRW), you will play a pivotal leadership role, overseeing diverse teams and functions responsible for delivering regulatory, evidence, and advisory services within a specific geographical area. Your work will directly support the sustainable management of Wales' natural resources making a tangible difference to people, nature, and climate. In this senior leadership role, you will champion NRW's mission and values by providing effective, inclusive leadership that motivates and inspires your teams; be accountable for the successful implementation of place-based regulatory, advisory, and evidence functions in your area (excluding Flood Risk Management) and oversee incident response capabilities across your departments, ensuring robust readiness and coordination. You will also manage key local, and national, stakeholder partnerships, including working with Public Service Boards, to shape and deliver integrated environmental outcomes; work closely with colleagues across NRW and external partners to support joined-up delivery that aligns with the Sustainable Management of Natural Resources; lead the development of ways of working and performance reporting that support continuous improvement and long-term impact; Contribute to NRW's strategies and priorities that deliver wellbeing goals for current and future generations; and take ownership of one or more functional areas across Wales, translating strategy into actionable delivery plans and coordinating their implementation across the Directorate. This is a unique opportunity to influence and deliver integrated, place-based environmental outcomes, helping to build a more resilient and sustainable Wales. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place via Microsoft Teams on 08/10/2025 Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us Natural Resources Wales (NRW) is the largest Welsh Government Sponsored Body, established in 2013 to bring together the work of the former Countryside Council for ales, Forestry Commission Wales, Environment Agency Wales, and certain functions of the Welsh Government. Our vision is for nature and people to thrive together. We focus our energy and expertise on restoring nature, building resilience to climate change, and reducing pollution, ensuring that Wales' natural resources are managed sustainably for future generations. We are proud to serve the people and communities of Wales by being connected to the land, bold in our actions, caring in our approach, and resourceful in how we work. At NRW, you'll join a passionate team committed to making a real, lasting difference for Wales and its environment. What you will do As part of the Operations Management provide effective leadership in support of NRW's mission and values and embed integrated place-based delivery. Lead and be accountable for the delivery of NRWs place based evidence, advisory and regulatory functions for a geographic area (excluding Flood Risk Management functions). This will include sample collection, environmental assessment, waste and industry regulation, conservation management, pollution control and incident response matters. Be accountable for delivery of incident response capacity and preparedness across all your departments in your geographic area. Ensure the effective management of appropriate local and Wales-wide stakeholder relationships. Ensure collaboration with internal colleagues and external stakeholders, including Public Service Boards to deliver joined up outcomes which support the Sustainable Management of Natural Resources. Proactively develop ways of working and performance reporting to achieve these integrated outcomes. Contribute to the development of strategies and priorities for achieving NRW's relevant wellbeing outcomes. Provide leadership across the Directorate for one or more areas of your portfolio. You will be accountable for turning strategies and policies into short, medium and long-term Wales-wide integrated functional delivery plans. You will lead the co-ordination across the Directorate for this service area to deliver plans, to include developing ways of working and performance reporting. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development and that of your staff through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Required to take part in incident response activities Your qualifications, experience, knowledge and skills Applications to this role will be assessed based on the following criteria both at shortlisting and interview. In your job application please demonstrate, using the STAR method, how you meet the requirements outlined below. Proven experience of leading, managing and developing staff. Substantial experience and knowledge relevant to the role. Financial and project/programme management skills and experience enabling you to manage capital and revenue projects and programmes. Experience of developing and delivering plans for the implementation of strategies relevant to the role. IT literate with the ability to use GIS, databases, spreadsheets and word processing packages. Proven track record of collaboration, partnership development and effective stakeholder management Welsh Language Level requirements: Essential: A1 - Entry level Desirable: C1 - Proficiency level Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time.
Interim Director of Finance and Operations - 6-month Contract To start in October. Our client is seeking an experienced Director of Finance and Operations for an interim fixed-term-contract, to take responsibility for the strategic leadership of the enabling departments of the organisation, being accountable to the CEO and Board of Trustees, and ensuring effective and efficient operations in furtherance of the organisation's charitable objectives. This is initially a 6-month interim position, but may be extended to 9 months and could go permanent should it be the right match. You will need to be available to start at short notice and must be able to attend a panel interview on Wednesday 10th September. Interim Director of Finance and Operations - 6-month Contract Responsibilities As the Interim Director of Finance and Operations, some of your duties will include but not be limited to: Strategic leadership, collaborating with the CEO, Executive Team members and the Board of Trustees, in developing and implementing organisational strategies Leading and facilitating the annual corporate planning and budget setting cycle Providing effective line management of the Head of Finance, ensuring the department delivers an effective and efficient service that enables and assures the delivery of the charity's object, strategy and operational plans Reviewing and updating as necessary, the financial policies and regulations to ensure compliance and best practice Leading the preparation of the financial planning processes including budgeting, forecasting and financial modelling Managing the charity's payroll system to ensure timely and accurate payments Providing insights and recommendations for improvements Providing strategic leadership of the Facilities, Project Management and Data Governance and Risk departments Acting as an ambassador for the organisation and cultivating positive relationships with all internal and external stakeholders Interim Director of Finance and Operations - 6-month Contract Rewards Standard Benefits: - Generous annual leave allowance - Upon appointment: 202.5 hours. (27 hours) - pro rata for length of FTC -Discount on eye care, cinema tickets, and local shops and restaurants. - Cycle to work scheme - up to 39% saving on cycling equipment. - Study leave and funding assistance. - An Employee Assistance Programme in partnership with Health Assured. - In-house cafe with home-cooked meals and fresh fruit. Flexible working and on average 2 office days a week. Car parking is available on a first come first served basis. The Company You will join an equitable, diverse, and inclusive organisation. Working for this charity is not only a chance to do something great, it's also an opportunity to feel valued and inspired by their cause in helping the local community. Interim Director of Finance and Operations - 6-month Contract Experience To be successful in this interim Director of Finance and Operations role, you will be a fully qualified Accountant or have substantial hands-on financial experience at a senior level if QBE. It is desirable that you have worked within the charity sector with a knowledge of charity finances, regulations and governance and experience of working closely with Trustees. This is a strategic role and so you must have a proven track record of budgeting, planning and managing internal controls. Team management experience is essential as you will have several Heads of department direct reports to manage. Experience of dealing with fundraising and donations is highly desirable. You will have a demonstrable track record of collaborating with CEO and Executive Team members to develop and implement organisational strategies and of providing strategic financial leadership through timely and purposeful reporting, analysis and insight. You will work with the estates, data governance, project management and finance departments and so must be able to communicate across all areas of the organisation and be experienced at providing effective line management. You will have experience of ensuring policies, procedures and compliance are adhered to. Ideally you will be fully qualified (ACA, ACCA, CIMA or CIPFA) and IWFM qualified and have membership of a relevant professional body. You will have strong commercial acumen and preferably will have experience of operating at a senior/ strategic level within the not-for-profit and/ or healthcare sector. Location Our client is based in Oxford, OX4. Some hybrid working with on-site working at least x2 days depending on business needs and meetings. How to apply for this Interim Director of Finance and Operations role Please send an up to date CV and cover letter to (url removed) Panel interview for successful applicants will take place on 10th September INDBOOST Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Sep 03, 2025
Contractor
Interim Director of Finance and Operations - 6-month Contract To start in October. Our client is seeking an experienced Director of Finance and Operations for an interim fixed-term-contract, to take responsibility for the strategic leadership of the enabling departments of the organisation, being accountable to the CEO and Board of Trustees, and ensuring effective and efficient operations in furtherance of the organisation's charitable objectives. This is initially a 6-month interim position, but may be extended to 9 months and could go permanent should it be the right match. You will need to be available to start at short notice and must be able to attend a panel interview on Wednesday 10th September. Interim Director of Finance and Operations - 6-month Contract Responsibilities As the Interim Director of Finance and Operations, some of your duties will include but not be limited to: Strategic leadership, collaborating with the CEO, Executive Team members and the Board of Trustees, in developing and implementing organisational strategies Leading and facilitating the annual corporate planning and budget setting cycle Providing effective line management of the Head of Finance, ensuring the department delivers an effective and efficient service that enables and assures the delivery of the charity's object, strategy and operational plans Reviewing and updating as necessary, the financial policies and regulations to ensure compliance and best practice Leading the preparation of the financial planning processes including budgeting, forecasting and financial modelling Managing the charity's payroll system to ensure timely and accurate payments Providing insights and recommendations for improvements Providing strategic leadership of the Facilities, Project Management and Data Governance and Risk departments Acting as an ambassador for the organisation and cultivating positive relationships with all internal and external stakeholders Interim Director of Finance and Operations - 6-month Contract Rewards Standard Benefits: - Generous annual leave allowance - Upon appointment: 202.5 hours. (27 hours) - pro rata for length of FTC -Discount on eye care, cinema tickets, and local shops and restaurants. - Cycle to work scheme - up to 39% saving on cycling equipment. - Study leave and funding assistance. - An Employee Assistance Programme in partnership with Health Assured. - In-house cafe with home-cooked meals and fresh fruit. Flexible working and on average 2 office days a week. Car parking is available on a first come first served basis. The Company You will join an equitable, diverse, and inclusive organisation. Working for this charity is not only a chance to do something great, it's also an opportunity to feel valued and inspired by their cause in helping the local community. Interim Director of Finance and Operations - 6-month Contract Experience To be successful in this interim Director of Finance and Operations role, you will be a fully qualified Accountant or have substantial hands-on financial experience at a senior level if QBE. It is desirable that you have worked within the charity sector with a knowledge of charity finances, regulations and governance and experience of working closely with Trustees. This is a strategic role and so you must have a proven track record of budgeting, planning and managing internal controls. Team management experience is essential as you will have several Heads of department direct reports to manage. Experience of dealing with fundraising and donations is highly desirable. You will have a demonstrable track record of collaborating with CEO and Executive Team members to develop and implement organisational strategies and of providing strategic financial leadership through timely and purposeful reporting, analysis and insight. You will work with the estates, data governance, project management and finance departments and so must be able to communicate across all areas of the organisation and be experienced at providing effective line management. You will have experience of ensuring policies, procedures and compliance are adhered to. Ideally you will be fully qualified (ACA, ACCA, CIMA or CIPFA) and IWFM qualified and have membership of a relevant professional body. You will have strong commercial acumen and preferably will have experience of operating at a senior/ strategic level within the not-for-profit and/ or healthcare sector. Location Our client is based in Oxford, OX4. Some hybrid working with on-site working at least x2 days depending on business needs and meetings. How to apply for this Interim Director of Finance and Operations role Please send an up to date CV and cover letter to (url removed) Panel interview for successful applicants will take place on 10th September INDBOOST Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Our client is a non-profit organisation working with people to support their health and wellbeing. Established for over 30 years, they have provided services alongside a variety of statutory and voluntary, community and social enterprise (VCSE) colleagues in Surrey and its borders. They believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach. They are currently recruiting for an inspirational Director of Service Delivery. This is a pivotal role leading the design and delivery of their frontline services, ensuring they are high quality, person centred and making a lasting difference in the lives of individuals and communities across Surrey and surrounding areas. Salary: £60k - 70k (DOE) Hours: 35 hours Company Benefits: 26 days annual leave (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more . Location - Hybrid / Woking with some travel across sites in Surrey Reporting directly to the CEO and as part of the senior leadership team, you will provide compassionate and strategic leadership across all operational areas - including mental health, substance use, and outreach. The Director of Service Delivery ensures services are safe, inclusive, and trauma-informed, and that they reflect the diversity and lived experience of the communities they support. You will hold accountability for service performance, safeguarding, quality assurance, and system partnerships. You will work closely with the CEO, the Director of Operations (internal systems and transformation), and the Head of Finance and Resources to ensure operational delivery is effectively supported by infrastructure, systems, and financial stewardship. Our ideal applicant will have/be; Proven track record of delivering high quality, person led and socially impactful services and managing internal functions Senior operational leadership experience in health, care, VCSE or related sectors Experience in managing safeguarding, service compliance and staff wellbeing Demonstrated success in leading performance improvement and impact measurement Strong partnership working experience across statutory, VCSE and community systems Budget management, including responsibility for service level budget setting, monitoring and decision making Deep understanding of safeguarding frameworks, regulation and operational risk Strong leadership and coaching skills rooted in empathy, empowerment and inclusion This post is subject to an enhanced DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role eSift have been appointed as the resource partner and we are managing this role on behalf of our client. To apply for this position please click on the "apply now" button below. Your CV will then be held on our central database, if for any reason you do not wish us to retain your details please contact us via (url removed) .
Sep 03, 2025
Full time
Our client is a non-profit organisation working with people to support their health and wellbeing. Established for over 30 years, they have provided services alongside a variety of statutory and voluntary, community and social enterprise (VCSE) colleagues in Surrey and its borders. They believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach. They are currently recruiting for an inspirational Director of Service Delivery. This is a pivotal role leading the design and delivery of their frontline services, ensuring they are high quality, person centred and making a lasting difference in the lives of individuals and communities across Surrey and surrounding areas. Salary: £60k - 70k (DOE) Hours: 35 hours Company Benefits: 26 days annual leave (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more . Location - Hybrid / Woking with some travel across sites in Surrey Reporting directly to the CEO and as part of the senior leadership team, you will provide compassionate and strategic leadership across all operational areas - including mental health, substance use, and outreach. The Director of Service Delivery ensures services are safe, inclusive, and trauma-informed, and that they reflect the diversity and lived experience of the communities they support. You will hold accountability for service performance, safeguarding, quality assurance, and system partnerships. You will work closely with the CEO, the Director of Operations (internal systems and transformation), and the Head of Finance and Resources to ensure operational delivery is effectively supported by infrastructure, systems, and financial stewardship. Our ideal applicant will have/be; Proven track record of delivering high quality, person led and socially impactful services and managing internal functions Senior operational leadership experience in health, care, VCSE or related sectors Experience in managing safeguarding, service compliance and staff wellbeing Demonstrated success in leading performance improvement and impact measurement Strong partnership working experience across statutory, VCSE and community systems Budget management, including responsibility for service level budget setting, monitoring and decision making Deep understanding of safeguarding frameworks, regulation and operational risk Strong leadership and coaching skills rooted in empathy, empowerment and inclusion This post is subject to an enhanced DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role eSift have been appointed as the resource partner and we are managing this role on behalf of our client. To apply for this position please click on the "apply now" button below. Your CV will then be held on our central database, if for any reason you do not wish us to retain your details please contact us via (url removed) .