20 jobs found

MSite has an exciting opportunity for a Business Development Manager to join our team working in Liverpool. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Business Development Manager role: This role is responsible for driving new business acquisition within the construction technology sector. It is suited to someone passionate about how digital innovation can transform construction operations. You will play a pivotal role in engaging prospects, building partnerships, and influencing stakeholders across all levels of an organisation. What you will do as our Business Development Manager: Lead Generation Proactively build and manage a pipeline of inbound leads and self-generated opportunities. Client Engagement Develop strong relationships with a wide range of stakeholders and decision-makers. Solution Selling Deliver tailored presentations and product demonstrations that clearly articulate product value in addressing client challenges. Negotiation & Closing Lead contract negotiations to secure deals aligned with company objectives and client requirements. Reporting & Forecasting Maintain CRM discipline, providing accurate and timely pipeline updates and forecasts. Target Achievement Apply focus and drive to consistently meet or exceed agreed targets. Cross-Functional Collaboration Work closely with internal teams to ensure smooth onboarding and seamless handover to account management. Market Awareness Keep up to date with industry trends, competitor intelligence, and customer challenges to ensure relevant value-led conversations Our ideal Business Development Manager will have: Exceptional communication and presentation skills with a consultative, client-focused approach. Self-motivated and capable of working independently. Adaptable and comfortable in a fast-paced, high-growth environment. Strong attention to detail with the ability to manage multiple opportunities simultaneously through effective time management and prioritisation. Experience Proven experience in a hands-on business development or sales role, ideally in construction technology or SaaS within a related industry. Demonstrated ability to manage complex sales cycles from lead generation through to negotiation and close. Strong commercial acumen with a track record of exceeding sales targets. Excellent communication, presentation, and interpersonal skills with the ability to build trust and credibility at senior levels. • Solid understanding of the construction industry, including workflows, challenges, and opportunities for digital transformation. Experience preparing formal tender responses, RFPs, and RFIs. MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Business Development Manager ? role, click apply today. We d love to hear from you!

Software Development Manager - SaaS (Hybrid, Southampton) Location: Southampton (2-3 days pw onsite, hybrid) Salary: 100,000 + strong benefits package The Opportunity We are partnered with a growing, purpose-driven technology business in the green energy and sustainability sector, dedicated to supporting organisations on their journey to net zero. As part of their continued growth, they are scaling out a new SaaS platform and digital services designed to help clients reduce carbon emissions, optimise energy usage, and drive real-world environmental impact. They are seeking an experienced Software Development Manager who can combine hands-on technical expertise with proven leadership skills to build, lead, and inspire a small development team. This is an opportunity to take real ownership of product delivery, shaping and scaling SaaS solutions that directly contribute to tackling climate change and advancing the UK's net-zero goals. Key Responsibilities Lead and grow a small, high-performing development team Drive the end-to-end design and build of SaaS products, from initial architecture to delivery Remain technically involved and hands-on, particularly in C#, .NET, and Azure Implement engineering best practices: Agile/Scrum, CI/CD pipelines, and code quality standards Collaborate cross-functionally with product and business stakeholders to translate requirements into scalable solutions Ensure performance, security, and reliability of cloud-based systems Act as both a technical leader and mentor, fostering a culture of innovation and accountability About You Proven experience building SaaS products from the ground up Strong technical background in C#, .NET, and Azure Experience managing and mentoring small development teams while remaining technically hands-on Solid understanding of modern software development practices, cloud architecture, and Agile delivery Excellent communication skills, with the ability to work closely with both technical and non-technical stakeholders A problem-solver who thrives in a scaling environment where you can make a real impact What's on Offer 100,000 salary + bonus, pension, holiday & electric car scheme Hybrid working model (2-3 days per week in Southampton HQ) Opportunity to lead, build, and deliver a SaaS platform with significant industry impact Modern, values-driven working culture with strong investment in people and technology Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job Title: Solution Architect - (CDE & BIM) Location: Remote (Occasional travel to Warwick and London) Contract Length: 6 Months - Possibility for Extension Working Hours: Full Time (40 hours per week) Rate: Highly competitive rate for suitable candidates Are you a passionate Solution Architect with experience in SaaS environments? Do you thrive in a dynamic, fast-paced setting? If so, we want to hear from you! Join our client as a Solution Architect specialising in Common Data Environments (CDE) and Building Information Modelling (BIM) and help shape innovative solutions that make a difference. Skills: Proven experience as a Solution Architect, preferably in SaaS environments. Strong understanding of software development methodologies and best practises. Experience Producing solution and Artefacts (CSA, Design Docs, Key Design Docs) Understanding of CDE platform (Autodesk Construction Cloud) knowledge of information Flows, Identity management and access control in a CDE Understanding of CDE, ISO 19650, information flow. Experience with cloud computing platforms (e.g., AWS, Azure). Familiarity with microservices architecture, APIs, and integration patterns. Support integration of new tools: Revit, recap, pro , navisWork Knowledge of security frameworks and compliance standards (e.g., ISO 27001, GDPR). Excellent problem-solving skills and the ability to thrive in a fast-paced environment. Strong communication and interpersonal skills. Key Responsibilities: Business Case Development: Craft compelling business cases to evaluate SaaS options or develop in-house solutions. Perform cost-benefit analyses to support strategic decisions. Requirements Gathering: Collaborate with stakeholders to gather and translate functional and non-functional requirements into actionable technical specifications. RFP Evaluation: Assess RFP submissions, ensuring alignment with business objectives and technical needs. Architectural Design: Design high-level architectures and detailed specifications, ensuring scalability, security, and maintainability. Security and IT Controls: Implement best practises and compliance measures, conducting risk assessments alongside security teams. Architecture Artefacts: Maintain up-to-date architectural artefacts, including diagrams and documentation. Multi-Domain Architecture: Create solutions that seamlessly integrate across multiple domains, addressing specific requirements. IdP SSO Integration: Lead the integration of Identity Provider Single Sign-On solutions for secure user authentication. Technical Leadership: Guide development teams, facilitating technical discussions and decision-making processes. Collaboration and Communication: Work closely with product managers and developers, translating complex technical concepts for non-technical stakeholders. Quality Assurance: Establish QA processes, conduct code reviews, and monitor performance for continuous improvement. Desired Skills: Experience with DevOps practises and CI/CD pipelines. Familiarity with Agile methodologies and project management tools. Why Join Us? This is an exciting opportunity to work on cutting-edge projects in a collaborative environment. You'll play a key role in shaping solutions that drive success for our client. If you're ready to take on a new challenge and make a significant impact, we encourage you to apply! Don't miss out on this fantastic chance to showcase your expertise as a Solution Architect. Apply today and embark on a rewarding journey with our client! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Commercial Support Executive Digital Solutions / SaaS Nottingham-based office with 1 day working from home Salary £32,000 + plus bonus (OTE £40,000) Prescient Group is partnered with an established industry leader with a track record of delivering innovative technology services to global, top-tier organisations. This is also a fantastic opportunity to be part of a new AI-enabled product. This role provides a great opportunity to be part of one of the fastest identified growth sectors: the digital learning industry. In this role, you will utilise your research and analytical skills in order to support the sales team and account managers. Role and Key Responsibilities Developing new business through digital engagement Research and analysis of new clients and businesses Supporting Account development and maintaining client relationships, including key contacts and referrals Ability to support with client-facing documents and proposals Candidate Background Educated to Degree level preferred Minimum 2 years experience in a commercial environment Experience using and optimising channels such as LinkedIn Good analytical skills combined with the use of the latest AI tools for research Commercial background in a sales & marketing environment Client relationship builder with excellent communication skills Good commercial writing and digital messaging skills Motivated by a target-driven environment Responsive to bonus-driven performance Location and work pattern Office and home work with time required in the Nottingham office. 4 days in the office / 1 day from home Please contact Charlotte or Joel at Prescient Group The Prescient Group will be managing your application in accordance with the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all records of your data

Sales Enablement Specialist 38,000 - 42,000 Moorgate 9am-5.30pm Hybrid role - 1 day a week at home Permanent position A well-established, growing education consultancy firm requires a Sales Enablement Manager to join their close-knit marketing team. You will own and optimise the subscriber journey, driving engagement, satisfaction, and retention through high-impact enablement initiatives. As the business expands into tiered plans and a partner marketplace, you'll play a key role in connecting subscribers with relevant services and offers to maximise cross-platform value. The role: Subscription Strategy & Experience Drive the development and optimisation of ELG's subscription strategy to support commercial goals and new monetisation models. Define and enhance the end-to-end subscriber journey, leading initiatives to increase onboarding, engagement, renewal, and upsell across tiers. Collaborate cross-functionally to deliver value-added features, in-platform campaigns/offers, and personalised engagement through CRM automation. Lead subscriber feedback initiatives and maintain relationships with high-value clients to surface insights and improve retention. Marketplace & Enablement Develop and execute programmes to integrate and promote third-party vendors, tailoring offers to subscriber needs. Create and manage enablement tools, onboarding resources, and internal knowledge bases to improve activation, feature adoption, and support efficiency. Track and report on key subscription KPIs, translating performance into actionable recommendations for leadership The ideal candidate: 3+ years in subscription-led SaaS, B2B/B2C digital services, or similar environments, with a proven ability to drive engagement, adoption, and retention through structured enablement programmes. Hands-on experience launching and managing tiered subscription models, differentiated customer journeys, and partner/marketplace integrations. Highly proficient with CRM and marketing automation tools - HubSpot preferred (also experienced with Salesforce, Pardot, or Marketo). Strongly data-driven, using insights and performance metrics to inform strategy and optimise outcomes. Collaborative and influential cross-functionally, skilled at aligning stakeholders across product, marketing, content, and commercial teams. Organised, proactive self-starter with excellent communication skills. Background in education or mission-driven sectors is a plus. Benefits: 27 days + bank holiday annual leave Pension scheme Frequent social events with the team Cycle to Work scheme If you are a Sales Enablement Manager looking to make a real impact in a fast-growing, mission-driven organisation, please apply now Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ Retirement Solutions are looking for a Principal Framework Engineer, a senior technical role at the heart of the Engineering team. With a passion for technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday. Will thrive on the chance to employ their multi-faceted skills to create industry-leading solutions in a way that moves the products, the department, their team and individuals forward. Core Duties/Responsibilities The successful candidate will be responsible for the following, but are not limited to: Collaborates with stakeholders to gather requirements and translate them into effective solution designs. Creates detailed technical specifications, system diagrams, and process flows. Ensures designs align with architecture principles and company standards. Works closely with business analysts, product managers, and engineers to ensure solutions meet business needs. Acts as a bridge between technical teams and non-technical stakeholders. Evaluates appropriate technologies, tools, and platforms. Provides guidance and mentorship to engineering and configuration teams during solution implementation. Identifies risks and proposes mitigation strategies during the design phase. Proactively recommend improvements to systems and processes. Ensures solutions meet quality, performance, and security standards. Maintains up-to-date documentation for designed solutions. Ensure you and your Squad adhere to the over-arching Software Development Lifecycle and Agile Operating Model aligned to your Home Develop and maintain software development processes, standards, and best practices to ensure consistent delivery of high-quality software products Promote engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by fostering news ways of thinking to improve design, productivity, and quality Be involved with and promote the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology. Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Mentor and guide all engineers within your home and assist with technical challenges as needed Involve yourself in the development of a strong talent pipeline throughout your wider home by helping the Manger Engineer in hiring, internal movements, succession planning, talent reviews etc. Skills, Capabilities and Attributes The ideal candidate will have the below skills, capabilities and attributes: Experience in engineering activities in a Product SaaS organisation, including scrum agile methodologies, efficiency improvement, configuration management, release readiness, documentation / technical writing, process, data and system engineering, analytical skills in business, process, data and system, lifecycle management and complex problem solving Experience of having led conceptualization and development of a portfolio of products or SaaS based products Experience in Financial Services preferred Experience in Pensions, Insurance and Life and Pensions (preferred) Analysis and Design of requirements for delivery of scalable, maintainable, secure systems Software development or configuration background Awareness of: Database Design, Responsive web design, Data access and persistence, Web accessibility standards, Web security principles, Application architecture, Source code control, Continuous Integration, Continuous Deployment, Blue/Green Deployments and general Enterprise Architecture Experience in stakeholder engagement and presentation of complex technical designs Enterprise applications and relevant configuration tools What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks

Shape the Future of Legal Tech at Scale Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we re looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you re passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: Essential: • 5+ years of SaaS product management experience building enterprise products • Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record of driving successful product launches within strict timelines • Ability to dig into business or technical problems and find pragmatic solutions • Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel • A profound understanding of product lifecycle management, user experience design, and market analysis. • Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes • Working experience in creating, prioritizing and recommending epics and features. • Ability to work in a remote environment travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions • Working knowledge of application performance and analytics • Experience researching, defining and documenting market, product and platform requirements • Strong understanding of customer needs, pain points, and experience with similar technologies • Track project progress and initiatives in alignment with the roadmap • Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: • Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers • Ability to influence multiple stakeholders without direct authority • Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams • Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions • Can do attitude of empowerment to take 100% responsibility for achieving our mission • Appreciative of direct communication as both an active communicator and eager listener Personal Skills, Attributes & Behavioural Competencies: • Ability to work in both team and individual capacities. • Ability to manage multiple streams of work effectively. • Ability to manage your daily workload through best practice time management techniques. • Great communication and interpersonal skills. • Passionate about teamwork and collaboration. Benefits: What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities Think you re a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Do you thrive on bringing software to life? Love solving real customer problems and making tech work for people? We re looking for enthusiastic, tech-savvy individuals with a passion for software, a flair for problem-solving, and great people skills. If you have experience in implementing ERP Application Software and Services (Consultancy and Training), and with the right mindset - we ll train you on our product and help you succeed in a dynamic, customer-focused role. Role at a glance: Professional Services Manager Grantham, Lincolnshire Office - Hybrid Working + Travel to Client Sites as Required 3 days onsite during role onboarding. £50,000 - £65,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, wholesale, warehousing and stock distribution Your Background / Skills: Training Delivery, Consultancy services, Project and implementation services, Stakeholder Management with ERP Experience. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we d love to hear from you. The Opportunity: Lead software implementations, guide customers through training and demos, and manage a talented Professional Services team. We work with clients across all sectors, delivering market-leading software that streamlines business processes. With rapid growth, we re looking for someone with hands-on Application Software experience - ideally in training, demos, or user support - who understands how business and software connect, guiding the customers to configure the software and changing business processes to maximise efficiency, whilst using our software solutions. What your day-to-day might look like: • Customer Requirement Gathering - Lead requirement-gathering sessions to uncover business needs and ERP integration opportunities. • Conduct in-depth needs analysis to capture precise software requirements. • Software Implementation - Develop tailored ERP solutions with impactful presentations and demos. • Manage implementation timelines, ensuring alignment with specifications, client goals and objectives. • Create and maintain the Project Definition Document (PDD) and secure stakeholder buy-in aligned to the agreement and contractual obligations • Customer Consultancy Support - Deliver hands-on support throughout and after implementation, resolving issues promptly. • Proactively manage expectations to keep projects on track and within budget. • Provide post-launch follow-ups and consultancy support post go live, for a given period. • Assisting in the migration of data and configuration set up, working alongside the customer. • Training Delivery - Design and lead engaging training sessions tailored to diverse learning styles. • Assess training needs and adapt delivery to maximize customer confidence and system adoption. • Collaboration with Key Stakeholders - Foster strong relationships across internal teams and customer stakeholders to drive project success, by controlling project issues, tasks dynamically and reporting status at regular points during implementation. • Line manage other consultants and trainers within the Professional Services team, ensuring they are engaged to their fullest, especially focused on chargeable activities and mentor them on a daily basis. About you: • Proven expertise in software functionality and implementation- ERP experience highly desirable. • Skilled in software demonstrations, training delivery, and customer-facing roles, with a focus on support and issue resolution. • Experienced manager with a strong background in leading, mentoring, and developing high-performing teams. • Solid understanding of business processes and how to apply software solutions to enhance operational efficiency. • Excellent communicator, confident in gathering and presenting requirements, writing reports, and engaging stakeholders. • Highly organised multitasker with sharp analytical skills and a proactive, problem-solving approach. • Willing to travel across the UK as needed (clean driving licence essential). • High energy, positive attitude, and a passion for delivering value and exceeding expectations. • Experience in using tools, such as SQL and reporting applications, such as PowerBI and Microsoft 365 products to produce Management reports • Work to deadlines and record activities via time recording apps. • Experienced in developing teams and maximising utilisation and chargeability rates. What s on Offer: • Starting salary of £50k to £65k, based on ability, skills, and experience • Monday to Friday • Hybrid working • 28 days holiday (option to buy 5 additional) + bank holidays • Enhanced pension scheme • Life cover x4 salary • GP and wellbeing services via 3rd party provider • Discretionary company/performance bonus • Enhanced maternity/paternity leave pay • Inclusive team environment with opportunities for involvement and development • Career growth within a successful, expanding business • Subsidised gym membership • Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Excellent opportunity for those who seek new challenge and long term career progress within the company. This is an internationally operating IT company and they're actively recruiting a Helpdesk Engineer. The role is to carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work). All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience. Job description: 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact through email, telephone and chat tools. Queuing management with IT support ticket system. Temporary or long-term customer support at their office, if required. Attending the meeting with the customer and develop good relationship with the customer. Hands-on PC&mobile phone support and initial kitting. Create detailed report to the customer and manager/director when required. General administration and implementation on Windows server environment. Understand and detailed planning and designing for enterprise IT environment. IT element configuration including day-to-day service delivery. Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Server Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Documented approach for implementation and modification. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Requirements: Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus software. General knowledge and experience in PC Hardware, Server, mobile phone and SaaS service such as MS365. Certification related to PC, server, network and ITIL. Basic knowledge about Microsoft Active Directory. Basic knowledge about public clouds as like AWS and Azure. Excellent written and verbal communication skill in English. Ability to investigate and source answers to various email and telephony enquiries about technical issues. Proven customer service experience. Strong time management/multi tasking & organisational skills. Experience of design, installation and administration of any cloud service is preferred. General knowledge and experience in NW Switch/Router/FW Products additionally are preferred. Experience of design, installation and administration of Active Directory is preferred. Written and verbal communication skills in Japanese is an advantage. Strong work ethic, Reliable time keeping and attendance. Accurate, organised and eye for detail. Cheerful, outgoing and positive disposition. Solid administration background & a keenness to get involved & support all customer service areas in EMEA. Conditions : Salary - £32,000 per annum Working hour - 35 hours per week, 2 shift patterns (8:00-16:00/9:00-17:00), Monday to Friday Benefits - Annual leave, Private medical, Dental plan, Life insurance, Pension, Travel expense, Study support and more Location - London For more details, please contact us immediately! Access Appointments Consultancy Ltd is a recruitment agency based in London. Please note that we're individual CVs. We can only consider candidates who are eligible to work in Europe and are able to provide relevant supporting documentation such as passport/visas when required. Thank you for your time and cooperation

Are you ready to drive success and make a significant impact in the commercial vehicle industry? This company is seeking a passionate and ambitious Business Development Manager - Commercial Vehicles to join their growing team. Offering a highly competitive salary, lucrative bonuses, and exposure to cutting-edge vehicle technology, this role is perfect for someone who thrives in a fast-paced, innovative environment. With opportunities to shape the future of the company, travel across the UK and internationally, and work remotely after initial training, this is a career-defining opportunity. What You Will Do: - Proactively target and onboard new clients and partners within the commercial vehicle sector, with the potential to land significant enterprise-level deals. - Research organisations and individuals to identify new opportunities and build a robust sales pipeline. - Assess client needs, create tailored commercial proposals, and negotiate agreements to maximise satisfaction and compliance. - Respond to RFPs, tenders, and develop sales in new territories, showcasing exceptional closing ability. - Collaborate with the marketing team to ensure the success of channel and fleet marketing initiatives. - Maintain accurate records in the CRM system while delivering outstanding client engagement and results. What You Will Bring: - Proven track record of 5+ years in a B2B sales environment, consistently meeting targets and generating sales. - Strong understanding of Cloud, SaaS, PaaS, and HaaS technologies, with the ability to adapt and learn new concepts. - Exceptional communication and negotiation skills, with a compelling sales personality and hunger for success. - Bachelor's degree or equivalent business experience. - Full UK driving licence, clean preferred, and willingness to undergo a criminal background check. This company is at the forefront of AI-assisted in-vehicle safety technology, providing innovative solutions that empower fleet managers with real-time data insights and intelligence. Their cutting-edge systems have already helped over 250 fleet customers reduce accidents and costs by up to 80%. By joining as a Business Development Manager - Commercial Vehicles, you will play a key role in driving the company's ambitious growth and delivering exceptional customer support that aligns with their values of being passionate, precise, and professional. Location: This role is based remotely after initial training at the company's London headquarters, with client meetings primarily in the Midlands and South of England. Interested?: If you're ready to take your career to the next level and thrive in a role with limitless potential, apply now to become the next Business Development Manager - Commercial Vehicles. Don't miss this chance to be part of an innovative and forward-thinking company that values ambition, vision, and excellence. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Shape the Future of Legal Tech at Scale Are you a product leader who thrives at the intersection of innovation, complexity, and impact? We're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise), your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: Essential: • 5+ years of SaaS product management experience building enterprise products • Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record of driving successful product launches within strict timelines • Ability to dig into business or technical problems and find pragmatic solutions • Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel • A profound understanding of product lifecycle management, user experience design, and market analysis. • Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes • Working experience in creating, prioritizing and recommending epics and features. • Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions • Working knowledge of application performance and analytics • Experience researching, defining and documenting market, product and platform requirements • Strong understanding of customer needs, pain points, and experience with similar technologies • Track project progress and initiatives in alignment with the roadmap • Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: • Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers • Ability to influence multiple stakeholders without direct authority • Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams • Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions • "Can do" attitude of empowerment to take 100% responsibility for achieving our mission • Appreciative of direct communication as both an active communicator and eager listener Personal Skills, Attributes & Behavioural Competencies: • Ability to work in both team and individual capacities. • Ability to manage multiple streams of work effectively. • Ability to manage your daily workload through best practice time management techniques. • Great communication and interpersonal skills. • Passionate about teamwork and collaboration. Benefits: What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Calling Senior Sales Trailblazers. Deal Closers. Strategic Heavyweights. Ready to sell smarter, scale faster, and lead stronger? If you're a high-performing account manager with a proven track record of growing key accounts and closing complex deals-this is your next big move. We don't settle for average. We're trusted by some of the UK's biggest organisations to deliver mission-critical data and infrastructure solutions, and now we're looking for a Senior Account Manager who's ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire £45,000 - £55,000 Base (£90,000 - £110,000 OTE) + Benefits Plus Accelerators, Bonus, Pension, Health & More Business: UK's largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: We're on a mission to redefine sales leadership. For over 25 years, we've powered the UK's top organisations with state-of-the-art data management and security solutions. Now, we're looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients-not just salespeople. What We're All About: Born in Derbyshire, we've spent decades earning the trust of the UK's most prominent organisations. + Integrity, honesty, and mutual respect aren't buzzwords - they're our backbone. + We don't just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that's second to none. The Senior Sales Account Manager Opportunity: This isn't about filling a role - it's about writing your legacy. Here's what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services-you don't just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don't just meet targets - you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You're always evolving. Whether it's through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. You've already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. You'll partner with top-tier clients, shape high-value solutions, and lead the kind of deals that define careers. If you're ready to stop coasting and start climbing, hit "Apply" and let's make it happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Do you thrive on bringing software to life? Love solving real customer problems and making tech work for people? We're looking for enthusiastic, tech-savvy individuals with a passion for software, a flair for problem-solving, and great people skills. If you have experience in implementing ERP Application Software and Services (Consultancy and Training), and with the right mindset - we'll train you on our product and help you succeed in a dynamic, customer-focused role. Role at a glance: Professional Services Manager Grantham, Lincolnshire Office - Hybrid Working + Travel to Client Sites as Required 3 days onsite during role onboarding. £50,000 - £65,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, wholesale, warehousing and stock distribution Your Background / Skills: Training Delivery, Consultancy services, Project and implementation services, Stakeholder Management with ERP Experience. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: Lead software implementations, guide customers through training and demos, and manage a talented Professional Services team. We work with clients across all sectors, delivering market-leading software that streamlines business processes. With rapid growth, we're looking for someone with hands-on Application Software experience - ideally in training, demos, or user support - who understands how business and software connect, guiding the customers to configure the software and changing business processes to maximise efficiency, whilst using our software solutions. What your day-to-day might look like: • Customer Requirement Gathering - Lead requirement-gathering sessions to uncover business needs and ERP integration opportunities. • Conduct in-depth needs analysis to capture precise software requirements. • Software Implementation - Develop tailored ERP solutions with impactful presentations and demos. • Manage implementation timelines, ensuring alignment with specifications, client goals and objectives. • Create and maintain the Project Definition Document (PDD) and secure stakeholder buy-in aligned to the agreement and contractual obligations • Customer Consultancy Support - Deliver hands-on support throughout and after implementation, resolving issues promptly. • Proactively manage expectations to keep projects on track and within budget. • Provide post-launch follow-ups and consultancy support post go live, for a given period. • Assisting in the migration of data and configuration set up, working alongside the customer. • Training Delivery - Design and lead engaging training sessions tailored to diverse learning styles. • Assess training needs and adapt delivery to maximize customer confidence and system adoption. • Collaboration with Key Stakeholders - Foster strong relationships across internal teams and customer stakeholders to drive project success, by controlling project issues, tasks dynamically and reporting status at regular points during implementation. • Line manage other consultants and trainers within the Professional Services team, ensuring they are engaged to their fullest, especially focused on chargeable activities and mentor them on a daily basis. About you: • Proven expertise in software functionality and implementation- ERP experience highly desirable. • Skilled in software demonstrations, training delivery, and customer-facing roles, with a focus on support and issue resolution. • Experienced manager with a strong background in leading, mentoring, and developing high-performing teams. • Solid understanding of business processes and how to apply software solutions to enhance operational efficiency. • Excellent communicator, confident in gathering and presenting requirements, writing reports, and engaging stakeholders. • Highly organised multitasker with sharp analytical skills and a proactive, problem-solving approach. • Willing to travel across the UK as needed (clean driving licence essential). • High energy, positive attitude, and a passion for delivering value and exceeding expectations. • Experience in using tools, such as SQL and reporting applications, such as PowerBI and Microsoft 365 products to produce Management reports • Work to deadlines and record activities via time recording apps. • Experienced in developing teams and maximising utilisation and chargeability rates. What's on Offer: • Starting salary of £50k to £65k, based on ability, skills, and experience • Monday to Friday • Hybrid working • 28 days holiday (option to buy 5 additional) + bank holidays • Enhanced pension scheme • Life cover x4 salary • GP and wellbeing services via 3rd party provider • Discretionary company/performance bonus • Enhanced maternity/paternity leave pay • Inclusive team environment with opportunities for involvement and development • Career growth within a successful, expanding business • Subsidised gym membership • Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you're an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. We don't do ordinary. We're powering some of the UK's biggest names with next-level data and infrastructure solutions, and we're looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let's go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 - £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: UK's largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: We're on a mission to redefine sales leadership. For over 25 years, we've powered the UK's top organisations with state-of-the-art data management and security solutions. Now, we're looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients-not just salespeople. What We're All About: Born in Derbyshire, we've spent decades earning the trust of the UK's most prominent organisations. + Integrity, honesty, and mutual respect aren't buzzwords-they're our backbone. + We don't just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that's second to none. The Sales Account Manager Opportunity: This isn't about filling a role - it's about writing your legacy. Here's what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services-you don't just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don't just meet targets-you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You're always evolving. Whether it's through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. - Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it's your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we'll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let's start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Ready to join a trusted Award Winning tech brand? Are you looking for a new opportunity where you can actually make a difference and be pivotal in making change happen, driving processes forward and being recognised for your achievements in return? For the past 20 years we've been building awesome software that connects all parts of the business - from marketplace, eCommerce and EPOS integrations such as Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: Client Onboarding Consultant / Trainer Grantham, Lincolnshire Office Based 2 / Hybrid Working / Travel to Client Sites as Required 3 days onsite during role onboarding. £40,000 - £50,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, Wholesale, Warehouse and Distribution businesses Your Background / Skills: Software Implementation, Software Demonstration / Training, Customer Services and Support, Excellent Communication, ERP Software solutions and consultancy The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the Client Onboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed, particularly for Configurations/application software set up, BPR, and Data migrations, leading to a successful go live/service delivery. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and how users interact with software will be essential. Knowledge of ERP solutions would be advantageous, including WMS, CRMs, retail/EPOS and Finance solutions. What your day-to-day might look like: • Customer Requirement Gathering - Understanding client's business needs and identifying opportunities where ERP can be integrated into their processes • Software Implementation - Assemble tailored software solutions and overseeing the software implementation process with the software development team • Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly • Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively • Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout the process • Ongoing Development - Participating in regular performance reviews, setting personal development goals for career growth within the company About you: • Proven knowledge and experience in software functionality and implementation (ERP software advantageous) • Experience in software demonstration, training delivery, or customer-facing roles • Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently • A clear understanding of business processes and how to apply software solutions to enhance operational efficiency • Excellent communication skills, with the ability to gather, document, and present customer requirements clearly • Able to manage multiple projects simultaneously while keeping stakeholders informed of progress • Willingness to travel to customer sites as needed (clean, driving licence required) • Excellent customer service and communication skills • Strong analytical and problem-solving skills • Report writing and organisational abilities • Proactive, organised, and able to manage time effectively What's on Offer: • Starting salary of £40k to £50k, based on ability, skills, and experience • Clear career progression path to more senior and managerial positions • Hybrid working • 25 days holiday (option to buy 5 additional) + bank holidays • Enhanced pension scheme • Life cover x4 salary • GP and wellbeing services via 3rd party provider • Discretionary company/performance bonus • Inclusive team environment with opportunities for involvement and development • Career growth within a successful, expanding business • Subsidised gym membership • Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.