Job Title: HRBP Transformation (FTC up to 12 months) Location: Worthing Salary: Up to £45,000 (FTE) Here at Liberty Recruitment Group, we are delighted to be working with an amazing Charity in their search for an HRBP (Transformation). If you are looking for a role with purpose, providing a first-class HR service to the business then this is the one for you! This is a fixed term contract up to 12 months. HRBP (Transformation) Role Overview: You will be reporting into the Associate HR Director, supporting the people transformation agenda. You will be developing and delivering HR projects, solutions and improvements across the business. You will build effective working relationships across the business to deliver a high quality and well communicated project. What the HRBP (Transformation) role will involve: Lead and deliver organisational change, including restructures across the business Design and manage consultation plans, including role design, redeployment, and redundancy Plan workforce requirements with senior leaders, ensuring fair job evaluation and equity in role design Coach and develop managers to build capability and confidence in delivering people plans Collaborate on reviewing policies, procedures, and developing training to strengthen management skills Work with the Associate People Director on transformation, communication, and wider people plans Prepare reports and updates for leaders, managers, and employee representatives HRBP (Transformation) role requirements: At least a CIPD Level 7 qualification or equivalent work experience Experience of working as an HRBP partnering leaders and senior managers through complex organisational change Managing complex organisational change programmes, managing complex consultations and redundancies Demonstrable experience of dealing with HR/employment queries from the workforce at all levels, that may be complex in nature Enhanced DBS check A valid UK driving licence as there is the requirement to travel between sites on occasion Additional Benefits & Information: 27 days holiday plus BH Death in service benefit and employer pensions contributions of 6% Discounted RAC breakdown cover Blue Light Card Free parking Free tea and coffee Subsidised meals Access to Health Shield and Employee Assistance Programme If you feel you have the skills and experience to match this role, we would love to hear from you! Please reach out to either Jane or Kym at Liberty Recruitment Group.
Sep 04, 2025
Full time
Job Title: HRBP Transformation (FTC up to 12 months) Location: Worthing Salary: Up to £45,000 (FTE) Here at Liberty Recruitment Group, we are delighted to be working with an amazing Charity in their search for an HRBP (Transformation). If you are looking for a role with purpose, providing a first-class HR service to the business then this is the one for you! This is a fixed term contract up to 12 months. HRBP (Transformation) Role Overview: You will be reporting into the Associate HR Director, supporting the people transformation agenda. You will be developing and delivering HR projects, solutions and improvements across the business. You will build effective working relationships across the business to deliver a high quality and well communicated project. What the HRBP (Transformation) role will involve: Lead and deliver organisational change, including restructures across the business Design and manage consultation plans, including role design, redeployment, and redundancy Plan workforce requirements with senior leaders, ensuring fair job evaluation and equity in role design Coach and develop managers to build capability and confidence in delivering people plans Collaborate on reviewing policies, procedures, and developing training to strengthen management skills Work with the Associate People Director on transformation, communication, and wider people plans Prepare reports and updates for leaders, managers, and employee representatives HRBP (Transformation) role requirements: At least a CIPD Level 7 qualification or equivalent work experience Experience of working as an HRBP partnering leaders and senior managers through complex organisational change Managing complex organisational change programmes, managing complex consultations and redundancies Demonstrable experience of dealing with HR/employment queries from the workforce at all levels, that may be complex in nature Enhanced DBS check A valid UK driving licence as there is the requirement to travel between sites on occasion Additional Benefits & Information: 27 days holiday plus BH Death in service benefit and employer pensions contributions of 6% Discounted RAC breakdown cover Blue Light Card Free parking Free tea and coffee Subsidised meals Access to Health Shield and Employee Assistance Programme If you feel you have the skills and experience to match this role, we would love to hear from you! Please reach out to either Jane or Kym at Liberty Recruitment Group.
HR, Governance and Operations Manager Permanent - Full Time £45,000 per annum + benefits Chelsea, South West London - Hybrid, 2 days onsite Do you enjoy a varied role that encompasses a wide remit across HR, Governance and Operations? Are you a confident, experienced HR professional, having led on HR in a stand-alone capacity? Perhaps you're looking to expand your HR remit and learn more about Governance and Operations? Have you built your career within the Public and Third Sector? Are you looking for an opportunity to work as part of a small team of values-led individuals working for a mission-based organisation? If this sounds like you, then this could be the perfect opportunity Investigo are delighted to be supporting the Royal Brompton & Harefield Hospitals Charity with the appointment of a newly scoped H R, Governance and Operations Manager. Every five minutes, someone in the UK loses a loved one to heart or lung disease and The Royal Brompton & Harefield Hospital Charity fund pioneering projects, cutting-edge equipment and vital research to support world-class experts to change the future for patients and families living with Heart and Lung disease. As part of this small, supportive team, reporting to the Director of Finance and Operations, the role as HR, Governance and Operations Manager will be incredibly varied, offering a large degree of autonomy, the opportunity to make a real, tangible impact across the organisation, as well as learning along the way. This role will be responsible for, but not limited to; HR Management Overseeing the full employee life cycle including; recruitment, on/offboarding, development, benefits, compliance, payroll, ER advisory and coaching of line management. Driving strategic HR initiatives and projects eg Pay and Reward, EDI, HRIS, working with external venders and consultants as required Governance Management Organising board and trustee meetings, scheduling, agenda setting, minute taking, action planning. Leading on reviews, record keeping, reporting and compliance in line with the Charity Commission guidance and GDPR. Leading on Trustee recruitment, induction and training. Operations Management First point of contact for all operational requirements across their 2 sites. Managing relationships/contracts with external suppliers and outsourced IT. Ensure regular policy development across all areas of HR, IT and Operations. We are looking for a seasoned HR professional within the Charity/Not-for-Profit/Public sector with CIPD Level 5 (or substantial qualification by experience), that can proactively lead on all day-to-day HR matters, independently supporting and coaching line managers on best practice, and continually developing the organisation's policies and processes, across HR, Governance and Operations to support not only it's people, but the charities ongoing success and support providing life-saving research and medical care. Alongside a strong foundation in HR, successful candidates must demonstrate strong communication (written and verbal), organisation skills, a solution-focused, proactive mindset, the ability to prioritise a varied workload effectively, and be comfortable working with a large degree of autonomy. How to Apply If this sounds like you, please don't hesitate - apply today with your up-to-date CV and supporting Cover Letter via the link, or to (see below) Please note the following timelines for your reference; Closing Date: Monday 22nd September Shortlisting: Monday 28th September Interviews: 8th October - 9th October Start Date: ASAP All applicants require full, unrestricted work rights in the UK. If you have a personal connection to the cause/charity, please do highlight this in your application.
Sep 04, 2025
Full time
HR, Governance and Operations Manager Permanent - Full Time £45,000 per annum + benefits Chelsea, South West London - Hybrid, 2 days onsite Do you enjoy a varied role that encompasses a wide remit across HR, Governance and Operations? Are you a confident, experienced HR professional, having led on HR in a stand-alone capacity? Perhaps you're looking to expand your HR remit and learn more about Governance and Operations? Have you built your career within the Public and Third Sector? Are you looking for an opportunity to work as part of a small team of values-led individuals working for a mission-based organisation? If this sounds like you, then this could be the perfect opportunity Investigo are delighted to be supporting the Royal Brompton & Harefield Hospitals Charity with the appointment of a newly scoped H R, Governance and Operations Manager. Every five minutes, someone in the UK loses a loved one to heart or lung disease and The Royal Brompton & Harefield Hospital Charity fund pioneering projects, cutting-edge equipment and vital research to support world-class experts to change the future for patients and families living with Heart and Lung disease. As part of this small, supportive team, reporting to the Director of Finance and Operations, the role as HR, Governance and Operations Manager will be incredibly varied, offering a large degree of autonomy, the opportunity to make a real, tangible impact across the organisation, as well as learning along the way. This role will be responsible for, but not limited to; HR Management Overseeing the full employee life cycle including; recruitment, on/offboarding, development, benefits, compliance, payroll, ER advisory and coaching of line management. Driving strategic HR initiatives and projects eg Pay and Reward, EDI, HRIS, working with external venders and consultants as required Governance Management Organising board and trustee meetings, scheduling, agenda setting, minute taking, action planning. Leading on reviews, record keeping, reporting and compliance in line with the Charity Commission guidance and GDPR. Leading on Trustee recruitment, induction and training. Operations Management First point of contact for all operational requirements across their 2 sites. Managing relationships/contracts with external suppliers and outsourced IT. Ensure regular policy development across all areas of HR, IT and Operations. We are looking for a seasoned HR professional within the Charity/Not-for-Profit/Public sector with CIPD Level 5 (or substantial qualification by experience), that can proactively lead on all day-to-day HR matters, independently supporting and coaching line managers on best practice, and continually developing the organisation's policies and processes, across HR, Governance and Operations to support not only it's people, but the charities ongoing success and support providing life-saving research and medical care. Alongside a strong foundation in HR, successful candidates must demonstrate strong communication (written and verbal), organisation skills, a solution-focused, proactive mindset, the ability to prioritise a varied workload effectively, and be comfortable working with a large degree of autonomy. How to Apply If this sounds like you, please don't hesitate - apply today with your up-to-date CV and supporting Cover Letter via the link, or to (see below) Please note the following timelines for your reference; Closing Date: Monday 22nd September Shortlisting: Monday 28th September Interviews: 8th October - 9th October Start Date: ASAP All applicants require full, unrestricted work rights in the UK. If you have a personal connection to the cause/charity, please do highlight this in your application.
Location: Bristol Contract Type : On going work for the right indidivudal, up to 5+ years About the Role Experience in Confined Spaces - Has worked in / and managed confined space entries before & understands confined space rescue procedures Experience & Technical Knowledge with Installation of Drain Lining & Patching - Has great experience with the following drain lining techniques - UV Lining, Hot Cure Lining, Cold Cure Lining & Resin Patching with the ability to support and guide crews on technical challenges. Team Leadership - proven ability to lead multi-person crews, set clear expectations, and ensure productivity across patching / lining teams. Operational Delivery - hands-on experience coordinating daily site activities, scheduling works, and ensuring projects are delivered on time and to quality standards. Health, Safety & Compliance - strong knowledge of industry H&S requirements, RAMS, and ability to enforce safe systems of work. Communication & Stakeholder Management - experience liaising between site teams, project managers, and clients to provide updates and resolve issues quickly. Problem-Solving & Decision-Making - ability to address challenges on-site, allocate resources effectively, and make sound decisions under pressure. Performance Management - exposure to mentoring, developing, and supporting operatives to maintain high standards and build capability within the team.
Sep 04, 2025
Contractor
Location: Bristol Contract Type : On going work for the right indidivudal, up to 5+ years About the Role Experience in Confined Spaces - Has worked in / and managed confined space entries before & understands confined space rescue procedures Experience & Technical Knowledge with Installation of Drain Lining & Patching - Has great experience with the following drain lining techniques - UV Lining, Hot Cure Lining, Cold Cure Lining & Resin Patching with the ability to support and guide crews on technical challenges. Team Leadership - proven ability to lead multi-person crews, set clear expectations, and ensure productivity across patching / lining teams. Operational Delivery - hands-on experience coordinating daily site activities, scheduling works, and ensuring projects are delivered on time and to quality standards. Health, Safety & Compliance - strong knowledge of industry H&S requirements, RAMS, and ability to enforce safe systems of work. Communication & Stakeholder Management - experience liaising between site teams, project managers, and clients to provide updates and resolve issues quickly. Problem-Solving & Decision-Making - ability to address challenges on-site, allocate resources effectively, and make sound decisions under pressure. Performance Management - exposure to mentoring, developing, and supporting operatives to maintain high standards and build capability within the team.
Ashley Kate HR & Finance
Brackley, Northamptonshire
Ashley Kate HR Are working with a busy food manufacturing client based in the Northampton area as a HR Advisor for a 12 month FTC. In this role as an HR Advisor, you'll play a key role in delivering a smooth, efficient, and effective HR service to colleagues and stakeholders across the organisation. You'll provide clear, professional guidance on all people-related matters, ensuring everything is handled in line with policies, procedures, and employment law. Salary up to 30,000 per annum Full time , FTC 12 Months, onsite 5 days per week - must be flexible to work a twilight shift as and when required which would be a minimum of 1 day per week. Provide advice and support on employee relations matters, ensuring investigations, grievances, and disciplinary processes are carried out fairly and in line with policy and best practice. Advise managers on absence management procedures and support them in review meetings. Take a proactive approach to managing long-term absence, including making referrals to Occupational Health where appropriate. Act as the first point of contact for cases relating to maternity, paternity, adoption, and flexible working. Handle HR administration such as processing new starters, leavers, and contractual changes. Support managers with probationary review processes. Assist with ethical audits and HR-related projects as needed. Respond to day-to-day HR queries via phone and email. Conduct exit interviews, record outcomes, and identify trends from the data. Work closely with resourcing teams and managers to support recruitment and take part in interviews for a variety of roles. Contribute to the delivery of induction programmes for new employees at all levels. About you HR Advisor: Confident with Microsoft Office & HR systems Solid knowledge of employment law CIPD qualified (or working towards) Experience in fast-paced/manufacturing settings Strong communicator & multitasker Driven, detail-focused & results-oriented Skilled at building relationships & resolving conflict Empathetic, trustworthy & professional Union experience a bonus To Apply for this role please email or call (phone number removed) About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Sep 04, 2025
Contractor
Ashley Kate HR Are working with a busy food manufacturing client based in the Northampton area as a HR Advisor for a 12 month FTC. In this role as an HR Advisor, you'll play a key role in delivering a smooth, efficient, and effective HR service to colleagues and stakeholders across the organisation. You'll provide clear, professional guidance on all people-related matters, ensuring everything is handled in line with policies, procedures, and employment law. Salary up to 30,000 per annum Full time , FTC 12 Months, onsite 5 days per week - must be flexible to work a twilight shift as and when required which would be a minimum of 1 day per week. Provide advice and support on employee relations matters, ensuring investigations, grievances, and disciplinary processes are carried out fairly and in line with policy and best practice. Advise managers on absence management procedures and support them in review meetings. Take a proactive approach to managing long-term absence, including making referrals to Occupational Health where appropriate. Act as the first point of contact for cases relating to maternity, paternity, adoption, and flexible working. Handle HR administration such as processing new starters, leavers, and contractual changes. Support managers with probationary review processes. Assist with ethical audits and HR-related projects as needed. Respond to day-to-day HR queries via phone and email. Conduct exit interviews, record outcomes, and identify trends from the data. Work closely with resourcing teams and managers to support recruitment and take part in interviews for a variety of roles. Contribute to the delivery of induction programmes for new employees at all levels. About you HR Advisor: Confident with Microsoft Office & HR systems Solid knowledge of employment law CIPD qualified (or working towards) Experience in fast-paced/manufacturing settings Strong communicator & multitasker Driven, detail-focused & results-oriented Skilled at building relationships & resolving conflict Empathetic, trustworthy & professional Union experience a bonus To Apply for this role please email or call (phone number removed) About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Regional Lead Quality Nurse (Care Homes) - London & Essex £66,462 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Lead Quality Nurse to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region. Please note : This role is exclusively for a Registered Nurse (active NMC Pin) with significant quality assurance experience gained within a UK care home or nursing home environment. Purpose of the role: Reporting to the Deputy Regional Operations Director the remit of the Regional Lead Quality Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing. Essential experience required: Proven track record in a quality management role within a care home setting. Demonstrable experience improving CQC ratings and leading regulatory compliance. Experience solely in an acute/hospital setting will not be suitable for this position. What you can expect: 25 Days holiday plus bank holidays Free parking DBS Certificate paid for by Excelcare Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £500 for every person you refer Team Appreciation Days Long service awards Terms & Conditions apply About the Regional Quality Improvement Manager role: Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies. Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve. Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends. Implementation of Service Improvement plans for homes that are rated below the required standard. Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of 'Petals' required within the home. Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting. Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required. Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels. To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits. To support as required with the development of nurses through clinical supervisions/observations and feedback on practice. To develop and monitor the Quality-of-care pathways from pre-assessment to discharge. Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members. About you: NVQ Level 3 or 4 in Health and Social Care or equivalent Registered Nurse qualification essential More than 5 years clinical and care experience within a Care Home Setting Previous quality auditing experience Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Up to date knowledge of care and risk assessing Full understanding of CQC Regulations including KLOE's Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office. If this sounds like your next career move, please apply today - we look forward to hearing from you.
Sep 04, 2025
Full time
Regional Lead Quality Nurse (Care Homes) - London & Essex £66,462 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Lead Quality Nurse to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region. Please note : This role is exclusively for a Registered Nurse (active NMC Pin) with significant quality assurance experience gained within a UK care home or nursing home environment. Purpose of the role: Reporting to the Deputy Regional Operations Director the remit of the Regional Lead Quality Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing. Essential experience required: Proven track record in a quality management role within a care home setting. Demonstrable experience improving CQC ratings and leading regulatory compliance. Experience solely in an acute/hospital setting will not be suitable for this position. What you can expect: 25 Days holiday plus bank holidays Free parking DBS Certificate paid for by Excelcare Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £500 for every person you refer Team Appreciation Days Long service awards Terms & Conditions apply About the Regional Quality Improvement Manager role: Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies. Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve. Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends. Implementation of Service Improvement plans for homes that are rated below the required standard. Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of 'Petals' required within the home. Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting. Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required. Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels. To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits. To support as required with the development of nurses through clinical supervisions/observations and feedback on practice. To develop and monitor the Quality-of-care pathways from pre-assessment to discharge. Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members. About you: NVQ Level 3 or 4 in Health and Social Care or equivalent Registered Nurse qualification essential More than 5 years clinical and care experience within a Care Home Setting Previous quality auditing experience Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Up to date knowledge of care and risk assessing Full understanding of CQC Regulations including KLOE's Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office. If this sounds like your next career move, please apply today - we look forward to hearing from you.
Site Manager - Holiday Cover (House Building Site, Gloucestershire) We are looking for an experienced Site Manager to provide holiday cover on a residential construction site in Gloucestershire . Cover Dates: Friday 19th September Monday 22nd September Tuesday 23rd September Rate: £250 per day Requirements: SMSTS (Site Management Safety Training Scheme) CSCS (valid card) First Aid (current certificate) Previous experience managing house building sites Responsibilities include: Managing day-to-day operations on site Ensuring health & safety compliance at all times Coordinating subcontractors and trades Maintaining site productivity and quality standards To apply, please contact: David Lane (phone number removed) ️ (url removed)
Sep 04, 2025
Seasonal
Site Manager - Holiday Cover (House Building Site, Gloucestershire) We are looking for an experienced Site Manager to provide holiday cover on a residential construction site in Gloucestershire . Cover Dates: Friday 19th September Monday 22nd September Tuesday 23rd September Rate: £250 per day Requirements: SMSTS (Site Management Safety Training Scheme) CSCS (valid card) First Aid (current certificate) Previous experience managing house building sites Responsibilities include: Managing day-to-day operations on site Ensuring health & safety compliance at all times Coordinating subcontractors and trades Maintaining site productivity and quality standards To apply, please contact: David Lane (phone number removed) ️ (url removed)
The Senior Clinical Trial Manager will be responsible for managing clinical trial sites from study startup throughout the course of the clinical trials until site close out. They will work to oversee that all aspects of the conduct of the trial sites and or across their assigned assets are in compliance with the study protocol, study operation plans, ICH current GCPs, and regulatory requirements. They will work collaboratively with the Sponsor Clinical Project Manager (CPM), Clinical Research Organization (CRO) representative(s), vendors and other Sponsor functional departments (as required) to drive start-up and ongoing oversight of clinical studies. They may have direct reports of Clinical Trial Managers across the clinical operations portfolios ensuring their clinical program deliverables are delivered to time, cost and quality. Responsabilities: Participate in the planning, implementation and management of sponsor clinical trials/assets in compliance with industry regulations, ICH-GCP and applicable sponsor controlled documents. Oversee the site management of CROs and clinical trial sites to ensure delivery, per scope of work or contractual agreements, meet recruitment targets and deliver high quality data on time. Track site visit and trip report metrics; data quality concerns and site level trending of protocol deviations. Conduct oversight site visits including pharmacy visits, as required, to evaluate site and CRA performance and ensure adherence to study protocols, study operation plans, ICH GCP and regulatory requirements Attend and assist, as required, at Initiation visits to confirm site training of therapeutic indication(s) and associated study procedures (e.g. Pharmacy training) and help build and foster sponsor-CRO-Investigator - site relationships Review a percentage of CRA monitoring trip reports, ensuring oversight of CRO CRA and Site compliance with protocol, study plans, SOPs and ICH and GCPs, escalate identified report issues and ensure CRO study team resolve identified concerns • Collaborate with sponsor CPM and sponsor Medical Monitor for country and site identification, feasibility and selection to optimize processes to ensure efficient start-up timelines are met. Manage study start up in collaboration with internal and external project teams (e.g. sponsor Project Manager, Regulatory, Clinical Supplies, Third Party Vendors, CRO) to ensure start up timelines are clearly defined and implemented, working to identify any risks and resolving any issues. Act as subject matter expert for assigned protocols for study related issues, protocol and clinical operational queries arising from CRO, IRB/IECs/RAs, Third Party Vendors and sites. Provide routine updates to the internal project team on study status/issues Manages the CRO/clinical trial site during start-up activities including, but not limited to, budget and contract negotiations, IRB/EC submissions and response and facilitation of essential document collection Provide direction and support to the CPM in ensuring consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate. Manages consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate Works cross-functionally with other sponsor departments (Clinical Supplies, Quality Assurance, Regulatory Affairs) to ensure all clinical trial activities performed by sponsor as a Sponsor are performed according to study requirements and timelines. Contribute to the development and/or participate in the review of study related documents including (but not limited to) site feasibility, protocol, informed consent documents (master and/or site specific), budgets, monitoring plans, regulatory and start-up plans, patient recruitment plans, pharmacy and lab manuals, case report form development and training materials Execute and/or deliver trial specific training as required Review of open action items and data trends; working with CROs to escalate and resolve identified issues to ensure standards for monitoring and reporting are met as well as to ensure better efficiencies and execution of our studies Contribute to the development of and oversees implementation of patient recruitment and retention strategies and acts on any deviations from plan Support study team with site selection while optimizing start-up processes to ensure efficient start-up timelines are met. Attend and present at Investigator Meetings on Clinical Operations topics, as required May oversee the accurate, timely, and complete tracking of laboratory samples May represent Clinical Operations in cross-functional initiatives (e.g., start-up, continued process improvements with CROs). Contribute to the development and/or participate in the review of sponsor SOPs, Work Instructions and team policies Contribute to preparation of investigator newsletters or email newsflashes. Supports the internal and external project teams with audits/inspection readiness and activities, resolution of audit/inspection findings and contribution to CAPAs as required Oversight of direct report(s) study execution and procedures as required to ensure regulatory compliance of protocol activities, if appropriate Accountable for ensuring all study deliverables and milestones are met with quality and within timelines Provide direction and support to direct report(s) to ensure consistent approach and process to study execution and procedures amongst various program assets Provides support/escalation point for direct reports as needed Profile: At least 8 years of relevant clinical operational experience in a biotechnology/pharmaceutical company, and/or CRO Working knowledge of GCP, ICH, GDP and relevant CFRs is required; familiarity with MHRA/EMA/CHMP regulations and guidelines and other international regulatory requirements is a plus Experience with start-up and initiation of clinical trial sites Experience creating and maintaining healthy and creative relationships with clinical trial sites and Principal Investigators, helping to support and influence where required Ability to communicate and coordinate activities with the internal team, clinical sites and vendors Proactively identify project challenges/risks and appropriate corrective actions to the internal study teams and work with internal team, clinical sites and vendors on resolutions with minimal supervision Ability to work independently Experience presenting high level presentations, both orally and in writing Knowledge of and experience with immunotherapies and/or Oncology At least 2 years of on-site monitoring experience IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
The Senior Clinical Trial Manager will be responsible for managing clinical trial sites from study startup throughout the course of the clinical trials until site close out. They will work to oversee that all aspects of the conduct of the trial sites and or across their assigned assets are in compliance with the study protocol, study operation plans, ICH current GCPs, and regulatory requirements. They will work collaboratively with the Sponsor Clinical Project Manager (CPM), Clinical Research Organization (CRO) representative(s), vendors and other Sponsor functional departments (as required) to drive start-up and ongoing oversight of clinical studies. They may have direct reports of Clinical Trial Managers across the clinical operations portfolios ensuring their clinical program deliverables are delivered to time, cost and quality. Responsabilities: Participate in the planning, implementation and management of sponsor clinical trials/assets in compliance with industry regulations, ICH-GCP and applicable sponsor controlled documents. Oversee the site management of CROs and clinical trial sites to ensure delivery, per scope of work or contractual agreements, meet recruitment targets and deliver high quality data on time. Track site visit and trip report metrics; data quality concerns and site level trending of protocol deviations. Conduct oversight site visits including pharmacy visits, as required, to evaluate site and CRA performance and ensure adherence to study protocols, study operation plans, ICH GCP and regulatory requirements Attend and assist, as required, at Initiation visits to confirm site training of therapeutic indication(s) and associated study procedures (e.g. Pharmacy training) and help build and foster sponsor-CRO-Investigator - site relationships Review a percentage of CRA monitoring trip reports, ensuring oversight of CRO CRA and Site compliance with protocol, study plans, SOPs and ICH and GCPs, escalate identified report issues and ensure CRO study team resolve identified concerns • Collaborate with sponsor CPM and sponsor Medical Monitor for country and site identification, feasibility and selection to optimize processes to ensure efficient start-up timelines are met. Manage study start up in collaboration with internal and external project teams (e.g. sponsor Project Manager, Regulatory, Clinical Supplies, Third Party Vendors, CRO) to ensure start up timelines are clearly defined and implemented, working to identify any risks and resolving any issues. Act as subject matter expert for assigned protocols for study related issues, protocol and clinical operational queries arising from CRO, IRB/IECs/RAs, Third Party Vendors and sites. Provide routine updates to the internal project team on study status/issues Manages the CRO/clinical trial site during start-up activities including, but not limited to, budget and contract negotiations, IRB/EC submissions and response and facilitation of essential document collection Provide direction and support to the CPM in ensuring consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate. Manages consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate Works cross-functionally with other sponsor departments (Clinical Supplies, Quality Assurance, Regulatory Affairs) to ensure all clinical trial activities performed by sponsor as a Sponsor are performed according to study requirements and timelines. Contribute to the development and/or participate in the review of study related documents including (but not limited to) site feasibility, protocol, informed consent documents (master and/or site specific), budgets, monitoring plans, regulatory and start-up plans, patient recruitment plans, pharmacy and lab manuals, case report form development and training materials Execute and/or deliver trial specific training as required Review of open action items and data trends; working with CROs to escalate and resolve identified issues to ensure standards for monitoring and reporting are met as well as to ensure better efficiencies and execution of our studies Contribute to the development of and oversees implementation of patient recruitment and retention strategies and acts on any deviations from plan Support study team with site selection while optimizing start-up processes to ensure efficient start-up timelines are met. Attend and present at Investigator Meetings on Clinical Operations topics, as required May oversee the accurate, timely, and complete tracking of laboratory samples May represent Clinical Operations in cross-functional initiatives (e.g., start-up, continued process improvements with CROs). Contribute to the development and/or participate in the review of sponsor SOPs, Work Instructions and team policies Contribute to preparation of investigator newsletters or email newsflashes. Supports the internal and external project teams with audits/inspection readiness and activities, resolution of audit/inspection findings and contribution to CAPAs as required Oversight of direct report(s) study execution and procedures as required to ensure regulatory compliance of protocol activities, if appropriate Accountable for ensuring all study deliverables and milestones are met with quality and within timelines Provide direction and support to direct report(s) to ensure consistent approach and process to study execution and procedures amongst various program assets Provides support/escalation point for direct reports as needed Profile: At least 8 years of relevant clinical operational experience in a biotechnology/pharmaceutical company, and/or CRO Working knowledge of GCP, ICH, GDP and relevant CFRs is required; familiarity with MHRA/EMA/CHMP regulations and guidelines and other international regulatory requirements is a plus Experience with start-up and initiation of clinical trial sites Experience creating and maintaining healthy and creative relationships with clinical trial sites and Principal Investigators, helping to support and influence where required Ability to communicate and coordinate activities with the internal team, clinical sites and vendors Proactively identify project challenges/risks and appropriate corrective actions to the internal study teams and work with internal team, clinical sites and vendors on resolutions with minimal supervision Ability to work independently Experience presenting high level presentations, both orally and in writing Knowledge of and experience with immunotherapies and/or Oncology At least 2 years of on-site monitoring experience IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
We are seeking a Principal, Senior or experienced temp Recruitment Consultant to join us to oversee a growing temp desk within our Swansea Education Division. You will be supplying staff as an on-framework-approved supplier to all schools across West Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader / Section Manager role within the business as the office grows. Swansea is our newest office, and you will be working alongside an experienced Education Recruitment Manager with extensive experience across the local market. You will be given all the tools and support you need to help spearhead the next chapter in the company's growth. Location: Swansea Contract: Permanent 4 day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,000 depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus Vetro annual VIP top performers holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days Holiday for Birthday, wedding and move days Access to the World's leading online recruitment training from day one Regular face-to-face training with external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals that are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015 and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation then please send your CV.
Sep 04, 2025
Full time
We are seeking a Principal, Senior or experienced temp Recruitment Consultant to join us to oversee a growing temp desk within our Swansea Education Division. You will be supplying staff as an on-framework-approved supplier to all schools across West Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader / Section Manager role within the business as the office grows. Swansea is our newest office, and you will be working alongside an experienced Education Recruitment Manager with extensive experience across the local market. You will be given all the tools and support you need to help spearhead the next chapter in the company's growth. Location: Swansea Contract: Permanent 4 day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,000 depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus Vetro annual VIP top performers holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days Holiday for Birthday, wedding and move days Access to the World's leading online recruitment training from day one Regular face-to-face training with external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals that are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015 and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation then please send your CV.
Job Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft 365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft 365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager or Business Development Manager with MSP experience, looking to take ownership of a high-impact role in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation.
Sep 04, 2025
Full time
Job Title: Business Development Manager Location: Leeds, West Yorkshire Salary: £40,000-£45,000 OTE £90,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B IT sales, business development and solution selling - Strong commercial acumen - comfortable selling based on gross margin, and invoice-based models - Excellent understanding of Microsoft Licensing (CSP, NCE, OVSES, OVP) - Familiarity with modern workplace solutions (Microsoft 365, Azure, Intune, Teams) - Experience collaborating with marketing on lead generation and campaign execution - Able to build strong relationships with C-level stakeholders and technical decision-makers Technical Awareness (Not Hands-On): - Cloud & Modern Workplace: Microsoft 365, Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager or Business Development Manager with MSP experience, looking to take ownership of a high-impact role in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation.
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Sep 04, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Sep 04, 2025
Full time
Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you'll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Sep 04, 2025
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you'll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Property Manager Brent Temp Full time We are seeking a highly organized and motivated Property Manager to join a dynamic team covering a patch across Barnet, Brent, and Camden. This is a full-time, office-based, temporary role for three months, with the potential for extension. The successful candidate will ensure high-quality property management services, fulfilling landlord obligations and providing exceptional support to residents in multi-occupancy and self-contained dwellings. THE ROLE As a Property Manager, you will be the primary point of contact for residents, ensuring their needs are met while maintaining property standards and compliance. Key responsibilities include: Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss. Conducting regular property inspections and ensuring maintenance issues are addressed promptly. Resolving customer complaints, disputes, and anti-social behaviour effectively. Monitoring contractor performance and ensuring service delivery meets required standards. Enforcing good housekeeping and fire safety practices among residents. Maintaining accurate property records and tenancy agreements. Maximizing rental income through proactive arrears management and ensuring KPIs are achieved. THE CANDIDATE The ideal candidate will have prior experience in a similar property or housing management role, along with: Strong knowledge of housing law and relevant legislation. Excellent customer service and problem-solving skills. Proficiency in Outlook, Excel, Word, and report-writing tools. Exceptional organizational and multitasking abilities to manage workload effectively. Basic DBS clearance is essential. THE CONTRACT Temporary contract for an initial three months, with the potential for extension Full-time, 35 hours per week. The pay range for the role is 24.50 per hour LTD company rate. The PAYE equivalent is 20.89 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
Sep 04, 2025
Contractor
Property Manager Brent Temp Full time We are seeking a highly organized and motivated Property Manager to join a dynamic team covering a patch across Barnet, Brent, and Camden. This is a full-time, office-based, temporary role for three months, with the potential for extension. The successful candidate will ensure high-quality property management services, fulfilling landlord obligations and providing exceptional support to residents in multi-occupancy and self-contained dwellings. THE ROLE As a Property Manager, you will be the primary point of contact for residents, ensuring their needs are met while maintaining property standards and compliance. Key responsibilities include: Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss. Conducting regular property inspections and ensuring maintenance issues are addressed promptly. Resolving customer complaints, disputes, and anti-social behaviour effectively. Monitoring contractor performance and ensuring service delivery meets required standards. Enforcing good housekeeping and fire safety practices among residents. Maintaining accurate property records and tenancy agreements. Maximizing rental income through proactive arrears management and ensuring KPIs are achieved. THE CANDIDATE The ideal candidate will have prior experience in a similar property or housing management role, along with: Strong knowledge of housing law and relevant legislation. Excellent customer service and problem-solving skills. Proficiency in Outlook, Excel, Word, and report-writing tools. Exceptional organizational and multitasking abilities to manage workload effectively. Basic DBS clearance is essential. THE CONTRACT Temporary contract for an initial three months, with the potential for extension Full-time, 35 hours per week. The pay range for the role is 24.50 per hour LTD company rate. The PAYE equivalent is 20.89 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
Description Our local government clients are recruiting an HR Project Manager (Quality Improvement Service). We are seeking a dynamic and detail-oriented Project Manager, ideally with experience in HR and change management, to support the delivery of the Families First in Social Care reforms. This role requires excellent organisational skills and the ability to align project outcomes with Corporate HR processes. This role will work closely with the workforce planning and restructuring processes needed to deliver the Families First Programme. Your Key Responsibilities will include: Project Management: Lead end-to-end delivery of strategic projects across departments, ensuring timelines, budgets, and quality standards are met. HR Collaboration: Partner with Corporate HR to support Families First Programme-related activity, including workforce planning, staff engagement, and change management. Stakeholder Engagement: Build strong relationships with internal stakeholders. Continuous Improvement: Identify opportunities for process improvement and innovation. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office, Word, Excel, Outlook, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Experience in project management tools (e.g., MS Project, Trello). Proven analytical, problem-solving, and decision-making skills. Knowledge and understanding of HR principles, policies, and practices. Experience managing medium to large-scale projects, ideally within the public sector or HR-related environments. Experience in planning and executing projects of varying size and complexity. Demonstrate the ability to develop project plans for the delivery of defined project outcomes with agreed timescales. Experience carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Knowledge of the HR function, including research, project management, and support for HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Hybrid with at least 3 days in the office. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Sep 04, 2025
Contractor
Description Our local government clients are recruiting an HR Project Manager (Quality Improvement Service). We are seeking a dynamic and detail-oriented Project Manager, ideally with experience in HR and change management, to support the delivery of the Families First in Social Care reforms. This role requires excellent organisational skills and the ability to align project outcomes with Corporate HR processes. This role will work closely with the workforce planning and restructuring processes needed to deliver the Families First Programme. Your Key Responsibilities will include: Project Management: Lead end-to-end delivery of strategic projects across departments, ensuring timelines, budgets, and quality standards are met. HR Collaboration: Partner with Corporate HR to support Families First Programme-related activity, including workforce planning, staff engagement, and change management. Stakeholder Engagement: Build strong relationships with internal stakeholders. Continuous Improvement: Identify opportunities for process improvement and innovation. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office, Word, Excel, Outlook, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Experience in project management tools (e.g., MS Project, Trello). Proven analytical, problem-solving, and decision-making skills. Knowledge and understanding of HR principles, policies, and practices. Experience managing medium to large-scale projects, ideally within the public sector or HR-related environments. Experience in planning and executing projects of varying size and complexity. Demonstrate the ability to develop project plans for the delivery of defined project outcomes with agreed timescales. Experience carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Knowledge of the HR function, including research, project management, and support for HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Hybrid with at least 3 days in the office. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Associate Marketing Manager - Tech Events Length: 3 months Location: Hybrid - 1-2 days in London IR35 : Inside Ready to drive impactful marketing campaigns for industry-leading events? Join a Global Events company, where they deliver cutting-edge experiences across Finance, Life Sciences, Foodservice, and more. We're looking for a creative, Associate Marketing Manager to support and execute integrated audience marketing campaigns for our Tech Events portfolio. If you thrive in a fast-paced environment, love connecting with audiences, and have a flair for digital marketing-this is your next big move. What you'll do: Plan and run multi-channel campaigns to grow event audiences Manage event websites and optimise for SEO/UX Analyse performance metrics and report ROI Collaborate with internal teams and external partners Launch and optimise PPC/SEM campaigns Champion innovation and marketing best practices What you'll bring: Strong digital skills (SEO, Google Analytics, CMS, Eloqua) Excellent copywriting and communication A proactive, can-do attitude with a passion for results Apply now and help us connect the world through unforgettable events. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 04, 2025
Contractor
Associate Marketing Manager - Tech Events Length: 3 months Location: Hybrid - 1-2 days in London IR35 : Inside Ready to drive impactful marketing campaigns for industry-leading events? Join a Global Events company, where they deliver cutting-edge experiences across Finance, Life Sciences, Foodservice, and more. We're looking for a creative, Associate Marketing Manager to support and execute integrated audience marketing campaigns for our Tech Events portfolio. If you thrive in a fast-paced environment, love connecting with audiences, and have a flair for digital marketing-this is your next big move. What you'll do: Plan and run multi-channel campaigns to grow event audiences Manage event websites and optimise for SEO/UX Analyse performance metrics and report ROI Collaborate with internal teams and external partners Launch and optimise PPC/SEM campaigns Champion innovation and marketing best practices What you'll bring: Strong digital skills (SEO, Google Analytics, CMS, Eloqua) Excellent copywriting and communication A proactive, can-do attitude with a passion for results Apply now and help us connect the world through unforgettable events. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
JOB OPPORTUNITY - PROJECT MANAGER - BUILDING SAFETY PROJECTS Location: Huddersfield, West Yorkshire Salary: 60k+, DOE The Role: An exciting opportunity has arisen for a Project Manager to start and grow a Building Safety Projects team, including cladding remediation and fire safety improvement works. The successful candidate will take a key role in the delivery of major construction and remediation schemes ranging from 1 million to 10 million, both pre- and post-contract. This role is ideal for a professional passionate about improving safety in high-risk buildings and delivering projects in compliance with the Building Safety Act. Responsibilities: Manage multiple building safety projects from inception through to completion Serve as Employer's Agent and Contract Administrator Oversee compliance and regulatory standards specific to high-risk buildings (HRBs) Liaise with clients, consultants, and contractors to ensure effective delivery Report project progress to senior stakeholders Identify and capitalise on commercial opportunities for future development The Ideal Candidate Will Have: Professional accreditation (e.g., MRICS, MAPM, MCIOB) A strong background in project management, preferably with safety-focused or remediation works Excellent communication and problem-solving skills Demonstrated leadership and team management experience A proactive, self-motivated approach with a passion for high-quality service A full UK driving licence and access to a vehicle Benefits Package Includes: Competitive salary with performance-based bonus scheme Generous holiday allowance (25 days + bank holidays) Company pension scheme and life cover Professional development support, including CPD and membership fees Hybrid working options (typically up to 40% remote) Regular staff social events and involvement in charity initiatives Ready to take the next step in your Building Surveying career? Contact Charlie Voss at Conrad Consulting on (phone number removed) or (phone number removed) to learn more and apply.
Sep 04, 2025
Full time
JOB OPPORTUNITY - PROJECT MANAGER - BUILDING SAFETY PROJECTS Location: Huddersfield, West Yorkshire Salary: 60k+, DOE The Role: An exciting opportunity has arisen for a Project Manager to start and grow a Building Safety Projects team, including cladding remediation and fire safety improvement works. The successful candidate will take a key role in the delivery of major construction and remediation schemes ranging from 1 million to 10 million, both pre- and post-contract. This role is ideal for a professional passionate about improving safety in high-risk buildings and delivering projects in compliance with the Building Safety Act. Responsibilities: Manage multiple building safety projects from inception through to completion Serve as Employer's Agent and Contract Administrator Oversee compliance and regulatory standards specific to high-risk buildings (HRBs) Liaise with clients, consultants, and contractors to ensure effective delivery Report project progress to senior stakeholders Identify and capitalise on commercial opportunities for future development The Ideal Candidate Will Have: Professional accreditation (e.g., MRICS, MAPM, MCIOB) A strong background in project management, preferably with safety-focused or remediation works Excellent communication and problem-solving skills Demonstrated leadership and team management experience A proactive, self-motivated approach with a passion for high-quality service A full UK driving licence and access to a vehicle Benefits Package Includes: Competitive salary with performance-based bonus scheme Generous holiday allowance (25 days + bank holidays) Company pension scheme and life cover Professional development support, including CPD and membership fees Hybrid working options (typically up to 40% remote) Regular staff social events and involvement in charity initiatives Ready to take the next step in your Building Surveying career? Contact Charlie Voss at Conrad Consulting on (phone number removed) or (phone number removed) to learn more and apply.
HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Respond to technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a professional, courteous, and timely manner. Regularly review and update regional email templates to ensure accurate correspondence with customers. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. In accordance with company procedures, you may need to manage logistical issues such as RMAs. Back up colleagues where necessary especially with language cover. Take responsibility for specific projects. Perform other duties as assigned by the Manager/Team Leader. Knowledge & Skills Fluent in English and French, spoken and written to business level is essential. An additional European language would be a distinct advantage (Italian/Spanish/Turkish). A keen interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great team player with a positive working attitude and the initiative to research answers to complex questions. A clear thinker, quick learner, and logical problem solver keen to provide the best possible service to customers. A technophile who loves to be immersed into the gaming scene and enjoys social media discussions about products and technology. Education & Experience Recommended Educated to A Level standard (or equivalent). A degree in a relevant discipline will be a distinct advantage. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Sep 04, 2025
Contractor
HyperX Technical Care (French/English) 12 months London - hybrid Inside ir35 - Umbrella only Job Summary The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to enhance the overall gaming experience for our customers. Responsibilities. Respond to technical issues and product questions in the required languages. This may be through a telephone conversation, email, social media, Chat, or a web request. Independently identify, troubleshoot, and resolve customer issues; escalate complex problems according to defined procedures. Use the CRM system to document and categorize cases accurately by researching and gathering appropriate information to resolve issues in a professional, courteous, and timely manner. Regularly review and update regional email templates to ensure accurate correspondence with customers. Maintain and update your knowledge on all HyperX and competitor's hardware/software products. In accordance with company procedures, you may need to manage logistical issues such as RMAs. Back up colleagues where necessary especially with language cover. Take responsibility for specific projects. Perform other duties as assigned by the Manager/Team Leader. Knowledge & Skills Fluent in English and French, spoken and written to business level is essential. An additional European language would be a distinct advantage (Italian/Spanish/Turkish). A keen interest in computer gaming and gaming peripherals (headsets, mice, keyboards, etc. Knowledgeable in the use of various gaming consoles. Knowledge of PC Architecture and Microsoft OS. A minimum of 1 year's previous experience in providing customer support is preferred. Excellent communication and organizational skills with strong focus on Customer satisfaction. Excellent time management, ability to prioritise your own workload and multi-task. A great team player with a positive working attitude and the initiative to research answers to complex questions. A clear thinker, quick learner, and logical problem solver keen to provide the best possible service to customers. A technophile who loves to be immersed into the gaming scene and enjoys social media discussions about products and technology. Education & Experience Recommended Educated to A Level standard (or equivalent). A degree in a relevant discipline will be a distinct advantage. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Umbrella Engagement - Attendance on site as and when needed but likely to be on site 1-2 days/week at start - 6 months Must be strong technically and have strong knowledge of Modern Technologies - especially AWS - Must have outstanding people management skills and have significant experience as an Operational Manager and have held roles such as Head of Technology or Infrastructure Manager. The ideal candidate will need to have worked in a medium/large sized organisation - preferably but not essential a regulated organisation. Will need to be strong technically. Potential for a long term role. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 04, 2025
Contractor
Umbrella Engagement - Attendance on site as and when needed but likely to be on site 1-2 days/week at start - 6 months Must be strong technically and have strong knowledge of Modern Technologies - especially AWS - Must have outstanding people management skills and have significant experience as an Operational Manager and have held roles such as Head of Technology or Infrastructure Manager. The ideal candidate will need to have worked in a medium/large sized organisation - preferably but not essential a regulated organisation. Will need to be strong technically. Potential for a long term role. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
TUPE Advisor London 6 months FTC Salary up to 50,000 Hybrid 3 days a week Superb opportunity for my client - a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the heart of their success, and they are committed to ensuring every colleague feels valued, supported, and empowered. As their business continues to expand, they require a TUPE Advisor to provide expert support on TUPE transfers, union consultation, and colleague integration during contract mobilisations. Role Purpose The TUPE Advisor supports the successful delivery of contract mobilisations and demobilisations, with a strong focus on TUPE transfers, employee relations, and union engagement . The role ensures that legal obligations are met, colleague experience is prioritised, and operational leaders are equipped to manage people transitions effectively. Key Responsibilities TUPE & Workforce Mobilisation Support the end-to-end process of TUPE in- and out-transfers, ensuring compliance with legislation. Coordinate the collection, validation, and transfer of employee data for mobilisation projects. Support planning and delivery of consultation meetings with colleagues and representatives. Provide guidance to managers and colleagues on TUPE processes, rights, and obligations. Union & Employee Engagement Work closely with trade union representatives during consultation, fostering open and constructive relationships. Support collective and individual consultation processes, ensuring communication is clear, fair, and transparent. Act as a trusted point of contact for colleagues during mobilisation, responding to questions and concerns with empathy. Change Management & Integration Support mobilisation project teams with HR input, timelines, and checklists. Help ensure policies, procedures, and terms and conditions are aligned and implemented correctly post-transfer. Identify potential risks and escalate issues where needed to minimise disruption. Employee Relations & Compliance Provide HR support for ER issues arising during mobilisations, including grievances, absence, and contract queries. Ensure consistency in approach across regions and compliance with employment legislation. Contribute to developing and updating HR processes to improve mobilisation delivery. Experience & Skills Required HR experience with a strong track record of supporting TUPE transfers and mobilisations . Knowledge of UK employment law, particularly TUPE and collective consultation requirements. Experience engaging with trade unions in a collaborative and professional manner. Strong interpersonal skills with the ability to build trust and credibility quickly. Organised and detail-oriented, able to manage multiple mobilisation activities at the same time. Resilient, adaptable, and comfortable working in a fast-paced operational environment. Experience in cleaning, facilities management, or similar large, unionised, multi-site environments is desirable. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Sep 04, 2025
Contractor
TUPE Advisor London 6 months FTC Salary up to 50,000 Hybrid 3 days a week Superb opportunity for my client - a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the heart of their success, and they are committed to ensuring every colleague feels valued, supported, and empowered. As their business continues to expand, they require a TUPE Advisor to provide expert support on TUPE transfers, union consultation, and colleague integration during contract mobilisations. Role Purpose The TUPE Advisor supports the successful delivery of contract mobilisations and demobilisations, with a strong focus on TUPE transfers, employee relations, and union engagement . The role ensures that legal obligations are met, colleague experience is prioritised, and operational leaders are equipped to manage people transitions effectively. Key Responsibilities TUPE & Workforce Mobilisation Support the end-to-end process of TUPE in- and out-transfers, ensuring compliance with legislation. Coordinate the collection, validation, and transfer of employee data for mobilisation projects. Support planning and delivery of consultation meetings with colleagues and representatives. Provide guidance to managers and colleagues on TUPE processes, rights, and obligations. Union & Employee Engagement Work closely with trade union representatives during consultation, fostering open and constructive relationships. Support collective and individual consultation processes, ensuring communication is clear, fair, and transparent. Act as a trusted point of contact for colleagues during mobilisation, responding to questions and concerns with empathy. Change Management & Integration Support mobilisation project teams with HR input, timelines, and checklists. Help ensure policies, procedures, and terms and conditions are aligned and implemented correctly post-transfer. Identify potential risks and escalate issues where needed to minimise disruption. Employee Relations & Compliance Provide HR support for ER issues arising during mobilisations, including grievances, absence, and contract queries. Ensure consistency in approach across regions and compliance with employment legislation. Contribute to developing and updating HR processes to improve mobilisation delivery. Experience & Skills Required HR experience with a strong track record of supporting TUPE transfers and mobilisations . Knowledge of UK employment law, particularly TUPE and collective consultation requirements. Experience engaging with trade unions in a collaborative and professional manner. Strong interpersonal skills with the ability to build trust and credibility quickly. Organised and detail-oriented, able to manage multiple mobilisation activities at the same time. Resilient, adaptable, and comfortable working in a fast-paced operational environment. Experience in cleaning, facilities management, or similar large, unionised, multi-site environments is desirable. RG Setsquare is acting as an Employment Business in relation to this vacancy.
