Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Sep 02, 2025
Full time
Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
The Collections and Recoveries Coordinator role is a customer service role in a busy financial services call centre, that requires sensitivity, tact and empathy as it is dealing with customers who may find themselves in sensitive situations financially and emotionally. The team works with customers who may be struggling to maintain their financial agreements, or need alternative arrangements established. Finding the balance between the needs of the business and supporting loyal customers is a key aspect of this role therefore. This is an initial 6-month contract, with the potential to extend or become permanent. Main Responsibilities: Pre-Arrears Agreement Handling, speaking with customers who potentially will not be able to afford future repayments. Early arrears Agreement Handling, helping customers who have just entered into arrears and trying to negotiate repayment plans in order to get the agreement back up to date. Liaising with Customer Service Representatives, providing account information and updating customer agreements accordingly. Vehicle Repossessions, dealing with both the third party agents and also customers during the process of the actual repossession. Compassionate Handling of Deceased Agreements. Speaking with all parties involved in this process including the next of kin or family members and executors of the estate and solicitors. Identifying & referring any agreements that may potentially involve Fraud. Referring agreements for potential Pre-Litigation Action. Shortfall liability, discussing outstanding liabilities with customers following the end of contract on the agreements. Regulatory Administration Action Consumer Credit Act (CCA 1974) correspondence in line with processes and company requirements. Assist Management in the production and maintenance of FCA complaint and TCF work policies and procedures, with a focus on financial difficulties and vulnerability. Understand and apply FCA CONC rules with dealing with each customer agreement. Other Duties Assist in any projects, system upgrades, etc. when required. Proactively seek to improve processes and procedures within department. Excellent working environment with hybrid working model -3 days a week in the office! The role is inside IR35 and the hourly rate is £17.12ph (£30k annual salary equivalent).
Sep 01, 2025
Full time
The Collections and Recoveries Coordinator role is a customer service role in a busy financial services call centre, that requires sensitivity, tact and empathy as it is dealing with customers who may find themselves in sensitive situations financially and emotionally. The team works with customers who may be struggling to maintain their financial agreements, or need alternative arrangements established. Finding the balance between the needs of the business and supporting loyal customers is a key aspect of this role therefore. This is an initial 6-month contract, with the potential to extend or become permanent. Main Responsibilities: Pre-Arrears Agreement Handling, speaking with customers who potentially will not be able to afford future repayments. Early arrears Agreement Handling, helping customers who have just entered into arrears and trying to negotiate repayment plans in order to get the agreement back up to date. Liaising with Customer Service Representatives, providing account information and updating customer agreements accordingly. Vehicle Repossessions, dealing with both the third party agents and also customers during the process of the actual repossession. Compassionate Handling of Deceased Agreements. Speaking with all parties involved in this process including the next of kin or family members and executors of the estate and solicitors. Identifying & referring any agreements that may potentially involve Fraud. Referring agreements for potential Pre-Litigation Action. Shortfall liability, discussing outstanding liabilities with customers following the end of contract on the agreements. Regulatory Administration Action Consumer Credit Act (CCA 1974) correspondence in line with processes and company requirements. Assist Management in the production and maintenance of FCA complaint and TCF work policies and procedures, with a focus on financial difficulties and vulnerability. Understand and apply FCA CONC rules with dealing with each customer agreement. Other Duties Assist in any projects, system upgrades, etc. when required. Proactively seek to improve processes and procedures within department. Excellent working environment with hybrid working model -3 days a week in the office! The role is inside IR35 and the hourly rate is £17.12ph (£30k annual salary equivalent).
Join Our Team as a Transport Coordinator - Droitwich Depot We're hiring a Transport Coordinator to join our team at the Droitwich Depot (WR9 0LW) within the Müller Milk & Ingredients Distribution Business . In this full-time, permanent role, you'll play a key part in coordinating transport operations that deliver both value and compliance. Contract : Full-time / Permanent Location : Droitwich Depot (WR9 0LW) Shift: 4 on, 4 off - 6pm - 6am Salary: £38,447.17 Transport Coordinator Key Responsibilities As a Transport Coordinator, you will: Lead daily driver briefings and debriefings, identifying and implementing performance improvements via PMS. Champion Müller's safety culture by using STAR cards, conducting safety sweeps, and supporting accident/incident investigations. Maintain and update the site's run folder, ensuring all changes are clearly communicated. Manage breakdown and recovery procedures for all MMID vehicles. Oversee site assets including GKNs, trolleys, and handheld devices. Drive operational excellence by identifying and implementing improvement initiatives. Understand and enforce all work instructions and standard operating procedures (SOPs). Monitor service levels, including customer service metrics and reporting of shorts and lates. Ensure effective resource allocation, legal compliance, and timely communication of changes. Manage the site fuel master key and track fuel usage. Coordinate vehicle servicing in collaboration with the garage team. Oversee the Daily Tacho Master system to ensure driver compliance with legal and regulatory standards. Conduct trailer checks, including temperature monitoring and regular audits. Manage cross-dock operations efficiently. Maintain AS400 system housekeeping. Promote and embody MMID values and behaviours. Support and manage third-party logistics (3PL) relationships. Transport Coordinator Key Skills & Experience We're looking for someone who: Has relevant experience in a similar transport or logistics role (desirable) Works well independently and as part of a team Can manage deadlines and prioritise effectively Is self-motivated with a positive, can-do attitude Demonstrates initiative and ownership in their work Communicates clearly and professionally, both verbally and in writing Brings a strong work ethic and a commitment to excellence What's in it for You? At Müller, we believe in rewarding our people for the great work they do. As a Transport Coordinator, you'll enjoy a range of benefits designed to support your wellbeing, career, and lifestyle: A competitive salary, monthly paid 2x Life Assurance Company Pension - business will match contributions to 4% of qualifying earnings 23 days annual leave (to raise with service) Enhanced family leave policies Access to the Müller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more Free onsite secured colleague car parking Contact Details: F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ
Sep 01, 2025
Full time
Join Our Team as a Transport Coordinator - Droitwich Depot We're hiring a Transport Coordinator to join our team at the Droitwich Depot (WR9 0LW) within the Müller Milk & Ingredients Distribution Business . In this full-time, permanent role, you'll play a key part in coordinating transport operations that deliver both value and compliance. Contract : Full-time / Permanent Location : Droitwich Depot (WR9 0LW) Shift: 4 on, 4 off - 6pm - 6am Salary: £38,447.17 Transport Coordinator Key Responsibilities As a Transport Coordinator, you will: Lead daily driver briefings and debriefings, identifying and implementing performance improvements via PMS. Champion Müller's safety culture by using STAR cards, conducting safety sweeps, and supporting accident/incident investigations. Maintain and update the site's run folder, ensuring all changes are clearly communicated. Manage breakdown and recovery procedures for all MMID vehicles. Oversee site assets including GKNs, trolleys, and handheld devices. Drive operational excellence by identifying and implementing improvement initiatives. Understand and enforce all work instructions and standard operating procedures (SOPs). Monitor service levels, including customer service metrics and reporting of shorts and lates. Ensure effective resource allocation, legal compliance, and timely communication of changes. Manage the site fuel master key and track fuel usage. Coordinate vehicle servicing in collaboration with the garage team. Oversee the Daily Tacho Master system to ensure driver compliance with legal and regulatory standards. Conduct trailer checks, including temperature monitoring and regular audits. Manage cross-dock operations efficiently. Maintain AS400 system housekeeping. Promote and embody MMID values and behaviours. Support and manage third-party logistics (3PL) relationships. Transport Coordinator Key Skills & Experience We're looking for someone who: Has relevant experience in a similar transport or logistics role (desirable) Works well independently and as part of a team Can manage deadlines and prioritise effectively Is self-motivated with a positive, can-do attitude Demonstrates initiative and ownership in their work Communicates clearly and professionally, both verbally and in writing Brings a strong work ethic and a commitment to excellence What's in it for You? At Müller, we believe in rewarding our people for the great work they do. As a Transport Coordinator, you'll enjoy a range of benefits designed to support your wellbeing, career, and lifestyle: A competitive salary, monthly paid 2x Life Assurance Company Pension - business will match contributions to 4% of qualifying earnings 23 days annual leave (to raise with service) Enhanced family leave policies Access to the Müller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more Free onsite secured colleague car parking Contact Details: F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ
Credit Controller Salary up to 28,000 Permanent Fully onsite Astute Recruitment are hiring on behalf of our client for an experienced Credit Controller based in Ilkeston. Our client is seeking a proactive and confident Credit Controller to join their team on a full-time, fully onsite basis. This is a fantastic opportunity for someone who enjoys chasing debts, managing accounts, and maintaining strong client relationships. Key Responsibilities: Proactively chase outstanding debts via phone and email Maintain accurate records of all credit control activity Liaise with clients to resolve queries and ensure timely payments Monitor accounts to identify overdue payments and take appropriate action Support the finance team with reporting and accounts management Requirements: Proven experience in credit control or debt management Confident on the phone with excellent communication skills Strong organisational and time management abilities Experience with accounting or invoicing software is desirable Other roles you may have applied for: Collections Officer, Debt Recovery Officer, Credit Analyst, Accounts Receivable Specialist, Credit Administrator, Billing Coordinator
Sep 01, 2025
Full time
Credit Controller Salary up to 28,000 Permanent Fully onsite Astute Recruitment are hiring on behalf of our client for an experienced Credit Controller based in Ilkeston. Our client is seeking a proactive and confident Credit Controller to join their team on a full-time, fully onsite basis. This is a fantastic opportunity for someone who enjoys chasing debts, managing accounts, and maintaining strong client relationships. Key Responsibilities: Proactively chase outstanding debts via phone and email Maintain accurate records of all credit control activity Liaise with clients to resolve queries and ensure timely payments Monitor accounts to identify overdue payments and take appropriate action Support the finance team with reporting and accounts management Requirements: Proven experience in credit control or debt management Confident on the phone with excellent communication skills Strong organisational and time management abilities Experience with accounting or invoicing software is desirable Other roles you may have applied for: Collections Officer, Debt Recovery Officer, Credit Analyst, Accounts Receivable Specialist, Credit Administrator, Billing Coordinator
Join our client's team as a Fleet Coordinator! Our client is currently seeking a motivated Fleet Coordinator to join their team for a 6 month contract. This is a fantastic opportunity for someone who has previous Fleet Administration/Coordination experience, thrives in a fast-paced environment and is eager to make a difference! Position: Fleet Coordinator Location: West Byfleet Contract Type: Temporary (6 months) Pay: £16-£18 per hour Hours: Monday to Friday, 37.5 hours per week Start Date: ASAP Key Responsibilities: Ensure all vehicles are roadworthy and compliant with legislation, including tax and insurance, while meeting Health & Safety standards. Liaise with service providers to schedule maintenance and minimise downtime. Coordinate vehicle recovery and manage accident processes efficiently. Maintain accurate logs for congestion charges, fuel card usage, and vehicle handovers. Track and report on fleet operating costs, including fuel, maintenance, insurance, and leasing expenses. Prepare monthly and quarterly fleet cost reports for the Fleet Manager. Monitor and analyse vehicle utilisation and cost-per-mile metrics using telematics and internal systems. Support budgeting and forecasting processes with data-driven insights on fleet performance. Manage insurance claims and liaise with insurers to reduce claim costs and improve recovery rates. Maintain and update fleet management systems, ensuring data accuracy for audits and compliance. Generate weekly/monthly utilisation and exception reports to support financial and operational reviews. What We're Looking For: Previous experience in fleet administration/coordination is essential Strong analytical skills with the ability to interpret financial data and KPIs. Proficiency in Excel and familiarity with fleet management software (e.g., telematics, ERP systems). Excellent communication skills for effective reporting and supplier interaction. High attention to detail and accuracy in documentation and reporting. Ability to work independently, prioritise tasks, and meet deadlines-this is crucial as you'll be working in a small team! Benefits Be part of a vibrant team that values innovation and sustainability! Enjoy a competitive hourly wage and a supportive work environment Gain valuable experience in fleet management and expand your skill set Weekly pay Ongoing support from a dedicated Adecco team Holiday pay, pension contributions and access to portal with 100s of high street discounts Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 01, 2025
Full time
Join our client's team as a Fleet Coordinator! Our client is currently seeking a motivated Fleet Coordinator to join their team for a 6 month contract. This is a fantastic opportunity for someone who has previous Fleet Administration/Coordination experience, thrives in a fast-paced environment and is eager to make a difference! Position: Fleet Coordinator Location: West Byfleet Contract Type: Temporary (6 months) Pay: £16-£18 per hour Hours: Monday to Friday, 37.5 hours per week Start Date: ASAP Key Responsibilities: Ensure all vehicles are roadworthy and compliant with legislation, including tax and insurance, while meeting Health & Safety standards. Liaise with service providers to schedule maintenance and minimise downtime. Coordinate vehicle recovery and manage accident processes efficiently. Maintain accurate logs for congestion charges, fuel card usage, and vehicle handovers. Track and report on fleet operating costs, including fuel, maintenance, insurance, and leasing expenses. Prepare monthly and quarterly fleet cost reports for the Fleet Manager. Monitor and analyse vehicle utilisation and cost-per-mile metrics using telematics and internal systems. Support budgeting and forecasting processes with data-driven insights on fleet performance. Manage insurance claims and liaise with insurers to reduce claim costs and improve recovery rates. Maintain and update fleet management systems, ensuring data accuracy for audits and compliance. Generate weekly/monthly utilisation and exception reports to support financial and operational reviews. What We're Looking For: Previous experience in fleet administration/coordination is essential Strong analytical skills with the ability to interpret financial data and KPIs. Proficiency in Excel and familiarity with fleet management software (e.g., telematics, ERP systems). Excellent communication skills for effective reporting and supplier interaction. High attention to detail and accuracy in documentation and reporting. Ability to work independently, prioritise tasks, and meet deadlines-this is crucial as you'll be working in a small team! Benefits Be part of a vibrant team that values innovation and sustainability! Enjoy a competitive hourly wage and a supportive work environment Gain valuable experience in fleet management and expand your skill set Weekly pay Ongoing support from a dedicated Adecco team Holiday pay, pension contributions and access to portal with 100s of high street discounts Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Transport Service Coordinator Salary: 28,000 to 32,000 per annum plus annual performance bonus and Veolia benefits and pension depending on experience Hours: Monday to Friday, 40 hours per week. 8.30am - 5.00pm - 1 in 4 Saturday mornings Location: Portsmouth, Hampshire, PO3 5NY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What you'll be doing; As the UK leader in resource management, Veolia provides comprehensive waste, water and energy management services to a wide range of industries. In this role you'll contribute to the safe disposal of waste, maximising the potential for recycling and recovery, with a strong focus on exceptional customer service and expertise, This position plays a pivotal role in the delivery of services to our customers. You will work as part of a team effectively managing daily workloads and logistics for front line staff and liaising directly with customers, to ensure a first class service delivery. Key elements of the role include :- Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes. Route planning , analysing data, setting schedules and coordinating a team of drivers. Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Essential: Previous experience operating within a similar industry; waste/transport/logistics Able to demonstrate an understanding of transport compliance and WTD Good communication skills, communicating with people of all level,s including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Desirable: Experienced IT Skills, and the ability to adapt to Google operating systems Experience working with a quality management system e.g. ISO Managing transport compliance. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Sep 01, 2025
Full time
Transport Service Coordinator Salary: 28,000 to 32,000 per annum plus annual performance bonus and Veolia benefits and pension depending on experience Hours: Monday to Friday, 40 hours per week. 8.30am - 5.00pm - 1 in 4 Saturday mornings Location: Portsmouth, Hampshire, PO3 5NY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What you'll be doing; As the UK leader in resource management, Veolia provides comprehensive waste, water and energy management services to a wide range of industries. In this role you'll contribute to the safe disposal of waste, maximising the potential for recycling and recovery, with a strong focus on exceptional customer service and expertise, This position plays a pivotal role in the delivery of services to our customers. You will work as part of a team effectively managing daily workloads and logistics for front line staff and liaising directly with customers, to ensure a first class service delivery. Key elements of the role include :- Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes. Route planning , analysing data, setting schedules and coordinating a team of drivers. Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Essential: Previous experience operating within a similar industry; waste/transport/logistics Able to demonstrate an understanding of transport compliance and WTD Good communication skills, communicating with people of all level,s including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Desirable: Experienced IT Skills, and the ability to adapt to Google operating systems Experience working with a quality management system e.g. ISO Managing transport compliance. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Occupational Therapist - Full Time (37.5 hours per week)Salary: £29,000 - £35,000 per annumLocation: EnfieldJob Summary: We are seeking a compassionate, motivated, and experienced Occupational Therapist to join our clients' multidisciplinary mental health team. The successful candidate will play an essential role in enabling our service users to develop greater independence, confidence, and control in their daily lives. Key Responsibilities: Clinical Duties: To comply with the RCOT code of conduct and the HCPC guidelines. Conduct assessments, interventions, and evaluations for a designated caseload using the MOHO framework. Facilitate therapeutic activities and individual/group sessions for service users through embedding recovery principles. To adapt activities and assessment to facilitate persons with Cognitive difficulties, Language difficulties, Social skills deficits, and Challenging behaviour, to work with interpreters where required Collaborate with the multi-disciplinary team to plan, implement, review treatment plans and complete Activities of Daily Living (ADL) reports to support timely discharge. Non-Clinical Duties: Actively promote Occupational Therapy within the service. Participate in the development of the Occupational Therapy pathway at the hospital. To supervise Activity Coordinators and Occupational Therapy Assistants Assist in the recruitment of new staff, supported by senior team members. Support the service in meeting performance and contractual targets. Deliver training to other professionals as needed. Person Specification: Essential Qualifications and Registration: Degree or Diploma in Occupational Therapy. Current registration with the Health and Care Professions Council (HCPC). Evidence of CPD and ongoing professional development. Essential Experience and Skills: Experience of working in mental health settings (inpatient or community). Knowledge of mental health conditions, therapeutic models (e.g., MOHO, CMOP-E), and recovery-focused approaches. Ability to assess complex needs and deliver effective, person-centred interventions. Excellent communication, documentation, and team-working skills. Proficient in managing a caseload and prioritising workload under pressure. Please note - unfortunately, our client is unable to provide visa sponsorship.
Sep 01, 2025
Full time
Occupational Therapist - Full Time (37.5 hours per week)Salary: £29,000 - £35,000 per annumLocation: EnfieldJob Summary: We are seeking a compassionate, motivated, and experienced Occupational Therapist to join our clients' multidisciplinary mental health team. The successful candidate will play an essential role in enabling our service users to develop greater independence, confidence, and control in their daily lives. Key Responsibilities: Clinical Duties: To comply with the RCOT code of conduct and the HCPC guidelines. Conduct assessments, interventions, and evaluations for a designated caseload using the MOHO framework. Facilitate therapeutic activities and individual/group sessions for service users through embedding recovery principles. To adapt activities and assessment to facilitate persons with Cognitive difficulties, Language difficulties, Social skills deficits, and Challenging behaviour, to work with interpreters where required Collaborate with the multi-disciplinary team to plan, implement, review treatment plans and complete Activities of Daily Living (ADL) reports to support timely discharge. Non-Clinical Duties: Actively promote Occupational Therapy within the service. Participate in the development of the Occupational Therapy pathway at the hospital. To supervise Activity Coordinators and Occupational Therapy Assistants Assist in the recruitment of new staff, supported by senior team members. Support the service in meeting performance and contractual targets. Deliver training to other professionals as needed. Person Specification: Essential Qualifications and Registration: Degree or Diploma in Occupational Therapy. Current registration with the Health and Care Professions Council (HCPC). Evidence of CPD and ongoing professional development. Essential Experience and Skills: Experience of working in mental health settings (inpatient or community). Knowledge of mental health conditions, therapeutic models (e.g., MOHO, CMOP-E), and recovery-focused approaches. Ability to assess complex needs and deliver effective, person-centred interventions. Excellent communication, documentation, and team-working skills. Proficient in managing a caseload and prioritising workload under pressure. Please note - unfortunately, our client is unable to provide visa sponsorship.
Project Manager Job - Social housing development - Rotherham £65,000 - £75,000 salary + Car allowance Your new company A well-established and growing construction business delivering high-quality developments across the commercial, residential, and public sectors. Known for its commitment to excellence, innovation, and collaborative working, the company is seeking a driven Project Manager to join its team and lead the delivery of multiple complex projects. Your new role As Project Manager, you will be responsible for overseeing the successful execution of a social housing development in Rotherham from start to finish. You will lead site teams, manage client and stakeholder relationships, and ensure that all projects are delivered on time, within budget, and to the highest standards of safety and quality. Key responsibilities include: Developing, monitoring, and adjusting project programmes, including recovery planning. Leading design coordination and managing planning documentation. Administering contracts, including managing variations and claims. Ensuring compliance with Health & Safety regulations and quality standards across all sites. Collaborating with commercial teams to manage budgets and subcontractor performance. Acting as the main point of contact for consultants and statutory authorities. Promoting high standards of site presentation and safety. Mentoring and supporting site teams, including Site and Assistant Project Managers. Contributing to pre-construction planning and contractor selection. What you'll need to succeed Proven experience as a Project Manager or Senior Site Manager within a UK main contractor. Strong knowledge of project programming and sequencing (Asta, MS Project, Project Commander, etc.). Demonstrable experience delivering developments such as care homes, social housing, housing and multi-room residential. Excellent leadership, communication, and stakeholder management skills. Ability to coordinate design and planning processes effectively. SMSTS, CSCS (Black Card), First Aid, and Temporary Works Coordinator qualifications. Degree in Construction Management or a related discipline (preferred). Please note: Candidates must provide clear evidence of their ability to programme and coordinate design. Applications lacking this will not be considered. What you'll get in return £65,000 - £75,000 salary Car allowance worth up to £5,000. Private medical insurance Pension scheme 8% 25-Day holiday Opportunity to work on diverse and high-profile construction projects. A culture that values safety, quality, and innovation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 01, 2025
Full time
Project Manager Job - Social housing development - Rotherham £65,000 - £75,000 salary + Car allowance Your new company A well-established and growing construction business delivering high-quality developments across the commercial, residential, and public sectors. Known for its commitment to excellence, innovation, and collaborative working, the company is seeking a driven Project Manager to join its team and lead the delivery of multiple complex projects. Your new role As Project Manager, you will be responsible for overseeing the successful execution of a social housing development in Rotherham from start to finish. You will lead site teams, manage client and stakeholder relationships, and ensure that all projects are delivered on time, within budget, and to the highest standards of safety and quality. Key responsibilities include: Developing, monitoring, and adjusting project programmes, including recovery planning. Leading design coordination and managing planning documentation. Administering contracts, including managing variations and claims. Ensuring compliance with Health & Safety regulations and quality standards across all sites. Collaborating with commercial teams to manage budgets and subcontractor performance. Acting as the main point of contact for consultants and statutory authorities. Promoting high standards of site presentation and safety. Mentoring and supporting site teams, including Site and Assistant Project Managers. Contributing to pre-construction planning and contractor selection. What you'll need to succeed Proven experience as a Project Manager or Senior Site Manager within a UK main contractor. Strong knowledge of project programming and sequencing (Asta, MS Project, Project Commander, etc.). Demonstrable experience delivering developments such as care homes, social housing, housing and multi-room residential. Excellent leadership, communication, and stakeholder management skills. Ability to coordinate design and planning processes effectively. SMSTS, CSCS (Black Card), First Aid, and Temporary Works Coordinator qualifications. Degree in Construction Management or a related discipline (preferred). Please note: Candidates must provide clear evidence of their ability to programme and coordinate design. Applications lacking this will not be considered. What you'll get in return £65,000 - £75,000 salary Car allowance worth up to £5,000. Private medical insurance Pension scheme 8% 25-Day holiday Opportunity to work on diverse and high-profile construction projects. A culture that values safety, quality, and innovation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Support Coordinator We re looking for a curious, compassionate and committed individual with excellent communication and organisational skills to join a Stroke Recovery Service in the Stockport area. This is an exciting opportunity to work directly with stroke survivors and their families, supporting them in rebuilding their lives after stroke. Position: S11314 Stroke Support Coordinator Location: Home-based, Stockport, However, regular travel will be required as part of this role Salary: Circa £18,800 per annum (FTE circa £27,400 per annum) Hours: Part-time, 24 hours per week Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: W/c 6th October 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service operates in a fast-paced, person-centred environment , where Coordinators identify and respond to the evolving needs of stroke survivors and their carers. This includes delivering structured reviews at six months post-stroke, supporting stroke survivors in their ongoing recovery and helping them achieve their personal goals. Key responsibilities will include: Work as part of a team to plan and deliver engaging peer support and communication groups Attend multi-disciplinary meetings with the local stroke therapy team, contributing to joined-up care Recruit, train and manage volunteers to enhance service delivery (experience in volunteer management is an advantage) Support stroke survivors and their carers from hospital discharge into the community, offering personalised advice and guidance Provide resources for stroke survivors to make informed lifestyle changes to reduce the risk of further strokes Deliver Stroke Reviews at six months post-stroke About You You will have experience in: Excellent IT skills and an ability to maintain accurate records An affinity with the values of the Stroke Association A flexible approach and an ability to effectively manage a caseload A proven record of working with a person-centred approach This role requires extensive travel across the Stockport area to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Sep 01, 2025
Full time
Support Coordinator We re looking for a curious, compassionate and committed individual with excellent communication and organisational skills to join a Stroke Recovery Service in the Stockport area. This is an exciting opportunity to work directly with stroke survivors and their families, supporting them in rebuilding their lives after stroke. Position: S11314 Stroke Support Coordinator Location: Home-based, Stockport, However, regular travel will be required as part of this role Salary: Circa £18,800 per annum (FTE circa £27,400 per annum) Hours: Part-time, 24 hours per week Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: W/c 6th October 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service operates in a fast-paced, person-centred environment , where Coordinators identify and respond to the evolving needs of stroke survivors and their carers. This includes delivering structured reviews at six months post-stroke, supporting stroke survivors in their ongoing recovery and helping them achieve their personal goals. Key responsibilities will include: Work as part of a team to plan and deliver engaging peer support and communication groups Attend multi-disciplinary meetings with the local stroke therapy team, contributing to joined-up care Recruit, train and manage volunteers to enhance service delivery (experience in volunteer management is an advantage) Support stroke survivors and their carers from hospital discharge into the community, offering personalised advice and guidance Provide resources for stroke survivors to make informed lifestyle changes to reduce the risk of further strokes Deliver Stroke Reviews at six months post-stroke About You You will have experience in: Excellent IT skills and an ability to maintain accurate records An affinity with the values of the Stroke Association A flexible approach and an ability to effectively manage a caseload A proven record of working with a person-centred approach This role requires extensive travel across the Stockport area to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Belmont Recruitment are looking to speak with Recovery Coordinators for a role we have based in Lewisham, working within a GP Shared Care Service for an initial 3 month contract. The role will include you managing a caseload of adult service users in a mix GP Shared Care and Primary Care Recovery service setting (working at GP surgeries as well as the main office in Lewisham). You will be delivering evidence-based interventions in line with individual recovery plans, this may include liaising closely with a full range of workers and skills within the team as well as family members and significant others as appropriate. Key Duties include; Managing a adult caseload of OST (Opiate substitute treatment), alcohol, non-opiate service users. Delivering person centred care. Facilitate and promote individuals; progression from initial engagement, to self-sustained recovery. Co-produce and review recovery and treatment plans. Hours: Full Time- 9am to 5pm Days: Monday - Friday Contract: 3 Months (+ongoing) Salary: 19.00 to 21.00 per hour Benefits of working with Belmont Recruitment; Free compliance (DBS, training etc.) Single point of contact consultant. 24h support. Regular communication updates. Referal Benefit Scheme.
Sep 01, 2025
Contractor
Belmont Recruitment are looking to speak with Recovery Coordinators for a role we have based in Lewisham, working within a GP Shared Care Service for an initial 3 month contract. The role will include you managing a caseload of adult service users in a mix GP Shared Care and Primary Care Recovery service setting (working at GP surgeries as well as the main office in Lewisham). You will be delivering evidence-based interventions in line with individual recovery plans, this may include liaising closely with a full range of workers and skills within the team as well as family members and significant others as appropriate. Key Duties include; Managing a adult caseload of OST (Opiate substitute treatment), alcohol, non-opiate service users. Delivering person centred care. Facilitate and promote individuals; progression from initial engagement, to self-sustained recovery. Co-produce and review recovery and treatment plans. Hours: Full Time- 9am to 5pm Days: Monday - Friday Contract: 3 Months (+ongoing) Salary: 19.00 to 21.00 per hour Benefits of working with Belmont Recruitment; Free compliance (DBS, training etc.) Single point of contact consultant. 24h support. Regular communication updates. Referal Benefit Scheme.
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield. Position: S11313 Stroke Support Coordinator Location: Home-based - Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum) Hours: Part-time, 28 hours per week Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 30 September 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will have experience in: Experience/background in a caring profession, ideally supporting people with disabilities Excellent IT skills and an ability to maintain accurate records. An affinity with the values of the Association. A flexible approach and an ability to effectively manage a caseload. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Sep 01, 2025
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield. Position: S11313 Stroke Support Coordinator Location: Home-based - Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum) Hours: Part-time, 28 hours per week Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 30 September 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You You will have experience in: Experience/background in a caring profession, ideally supporting people with disabilities Excellent IT skills and an ability to maintain accurate records. An affinity with the values of the Association. A flexible approach and an ability to effectively manage a caseload. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are recruiting for an Admissions and Assessment Coordinator to join our Specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting. The hours are full time, Monday to Friday 9-5, based at the Sheffield Family Residential Service, and you will be expected to take part in a on call rota to support the staff and service delivery. Flexible working can be considered. The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes. The Role We need someone who can work in a team within a residential family setting and be empowering and passionate in supporting families to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following: To manage all enquiries and referrals made to the service, undertake comprehensive needs assessments and risk assessment for individuals. Liaise with Residential Manager to make placement decisions about the suitability of individuals with multiple needs. Welcome new residents into the service and ensure all needs of the individuals are met upon arrival. Be responsible for data management of referrals , assessments, ensuring all admissions are managed safely and report data in line with processes in place. Liaise with referrers and stakeholders to ensure promotion of new relationships and existing relationships are maintained Whilst the service is 24/7, this role is Monday to Friday with flexible working opportunities. About You Experience of working with people and families with multiple and varying needs including addiction and have a working knowledge of residential rehabilitation and strengthening recovery capital. Experienced in working with multiple stakeholders and nurturing relationships, you will be able to confidently provide guidance and support to individuals, families, and stake holders in relation to accessing and developing residential rehabilitation pathways into the service. Experience of completing robust assessments and risk management plans . You will be positive, innovative, and motivational in working as part of a multi-disciplinary team also on your own initiative. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. So, if you re seeking your next challenge as an Admissions and Assessment Coordinator, please get in touch or apply today. Your Rewards Starting salary of £24,750, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,250 25 days annual leave plus Bank Holidays (increasing each year to a maximum of 30 days ) Benefits including season ticket loan, pension scheme and life assurance Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities Continuous training and career development via PXL our dedicated learning management system Access to a 24/7 Employee Assistance programme including telephone and online access A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. We ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. A rewarding role with the opportunity to help us support families on their journey to recovery and change their lives for the better. About Phoenix Futures Phoenix Futures Group is a charity with over 50 years experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. Interview Process We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required. Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
Aug 31, 2025
Full time
We are recruiting for an Admissions and Assessment Coordinator to join our Specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting. The hours are full time, Monday to Friday 9-5, based at the Sheffield Family Residential Service, and you will be expected to take part in a on call rota to support the staff and service delivery. Flexible working can be considered. The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes. The Role We need someone who can work in a team within a residential family setting and be empowering and passionate in supporting families to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following: To manage all enquiries and referrals made to the service, undertake comprehensive needs assessments and risk assessment for individuals. Liaise with Residential Manager to make placement decisions about the suitability of individuals with multiple needs. Welcome new residents into the service and ensure all needs of the individuals are met upon arrival. Be responsible for data management of referrals , assessments, ensuring all admissions are managed safely and report data in line with processes in place. Liaise with referrers and stakeholders to ensure promotion of new relationships and existing relationships are maintained Whilst the service is 24/7, this role is Monday to Friday with flexible working opportunities. About You Experience of working with people and families with multiple and varying needs including addiction and have a working knowledge of residential rehabilitation and strengthening recovery capital. Experienced in working with multiple stakeholders and nurturing relationships, you will be able to confidently provide guidance and support to individuals, families, and stake holders in relation to accessing and developing residential rehabilitation pathways into the service. Experience of completing robust assessments and risk management plans . You will be positive, innovative, and motivational in working as part of a multi-disciplinary team also on your own initiative. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. So, if you re seeking your next challenge as an Admissions and Assessment Coordinator, please get in touch or apply today. Your Rewards Starting salary of £24,750, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,250 25 days annual leave plus Bank Holidays (increasing each year to a maximum of 30 days ) Benefits including season ticket loan, pension scheme and life assurance Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities Continuous training and career development via PXL our dedicated learning management system Access to a 24/7 Employee Assistance programme including telephone and online access A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. We ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. A rewarding role with the opportunity to help us support families on their journey to recovery and change their lives for the better. About Phoenix Futures Phoenix Futures Group is a charity with over 50 years experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. Interview Process We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required. Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
Referrals Practitioner Contract Type : Full-time, permanent, 35 hours per week Reports To: Referrals Coordinator Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required Salary : £27,000 with contributory pension Help Men Begin Their Path to Recovery We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds. This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man s recovery journey. You ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect. About the Role The Referrals Practitioner supports all aspects of our referral process from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will: Respond to referrals and enquiries with professionalism and compassion Carry out assessments in line with Nehemiah s admissions procedures Build relationships with referral agencies, prisons, and community partners Provide feedback to applicants and agencies on referral outcomes Arrange and support resident arrivals, including prison gate pickups where required Help ensure our houses remain safe, positive recovery environments Maintain accurate records and contribute to reports and monitoring This is a varied role where no two days are the same you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day. What We Are Looking For We are seeking someone who is: Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived) Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues Organised and confident using IT systems (ideally including Salesforce or similar CRM tools) Able to demonstrate resilience and empathy in challenging situations Understanding of addiction recovery and safeguarding principles NVQ3 in Health & Social Care or equivalent experience (including lived experience) Our Values At Nehemiah, it s not just about what you do it s about how you do it. We expect every team member to live out our values: Belief We believe in everyone s potential for positive change Respect We value each other s choices and differences Kindness We show empathy through our actions Honesty We build trust through integrity Empowerment We help each other find our own purpose What You Can Expect from Us A 35-hour working week (Monday to Friday) 25 days annual leave, plus Bank Holidays Contributory pension scheme (Nehemiah contributes 3% of salary) Staff Health Plan including insurance and wellbeing package Ongoing training, reflective practice, and professional development opportunities A culture that is supportive, honest, and committed to lasting change Why Nehemiah? Make a direct impact at the crucial entry point of someone s recovery journey Work in a charity that values lived experience and diverse perspectives Be part of a passionate and talented team committed to helping men build new futures Experience a workplace culture that values innovation, inclusivity, and best practice Application Process Initial 30-minute video call with a member of our recruiting team In-person interview (45 mins 1 hr) with relevant managers Candidate presentation on a set topic (you ll receive this in advance) AI in Applications We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values. To Be Considered We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this. Interviews will be held on a rolling basis. Any offer for this post is conditional on references and passing an Enhanced DBS check. REF-223657
Aug 31, 2025
Full time
Referrals Practitioner Contract Type : Full-time, permanent, 35 hours per week Reports To: Referrals Coordinator Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required Salary : £27,000 with contributory pension Help Men Begin Their Path to Recovery We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds. This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man s recovery journey. You ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect. About the Role The Referrals Practitioner supports all aspects of our referral process from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will: Respond to referrals and enquiries with professionalism and compassion Carry out assessments in line with Nehemiah s admissions procedures Build relationships with referral agencies, prisons, and community partners Provide feedback to applicants and agencies on referral outcomes Arrange and support resident arrivals, including prison gate pickups where required Help ensure our houses remain safe, positive recovery environments Maintain accurate records and contribute to reports and monitoring This is a varied role where no two days are the same you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day. What We Are Looking For We are seeking someone who is: Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived) Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues Organised and confident using IT systems (ideally including Salesforce or similar CRM tools) Able to demonstrate resilience and empathy in challenging situations Understanding of addiction recovery and safeguarding principles NVQ3 in Health & Social Care or equivalent experience (including lived experience) Our Values At Nehemiah, it s not just about what you do it s about how you do it. We expect every team member to live out our values: Belief We believe in everyone s potential for positive change Respect We value each other s choices and differences Kindness We show empathy through our actions Honesty We build trust through integrity Empowerment We help each other find our own purpose What You Can Expect from Us A 35-hour working week (Monday to Friday) 25 days annual leave, plus Bank Holidays Contributory pension scheme (Nehemiah contributes 3% of salary) Staff Health Plan including insurance and wellbeing package Ongoing training, reflective practice, and professional development opportunities A culture that is supportive, honest, and committed to lasting change Why Nehemiah? Make a direct impact at the crucial entry point of someone s recovery journey Work in a charity that values lived experience and diverse perspectives Be part of a passionate and talented team committed to helping men build new futures Experience a workplace culture that values innovation, inclusivity, and best practice Application Process Initial 30-minute video call with a member of our recruiting team In-person interview (45 mins 1 hr) with relevant managers Candidate presentation on a set topic (you ll receive this in advance) AI in Applications We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values. To Be Considered We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this. Interviews will be held on a rolling basis. Any offer for this post is conditional on references and passing an Enhanced DBS check. REF-223657
Support Coordinator We re looking for a curious, compassionate and committed individual with excellent communication and organisational skills to join a Stroke Recovery Service in the Stockport area. This is an exciting opportunity to work directly with stroke survivors and their families, supporting them in rebuilding their lives after stroke. Position: S11314 Stroke Support Coordinator Location: Home-based, Stockport, However, regular travel will be required as part of this role Salary: Circa £18,800 per annum (FTE circa £27,400 per annum) Hours: Part-time, 24 hours per week Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: W/c 6th October 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service operates in a fast-paced, person-centred environment, where Coordinators identify and respond to the evolving needs of stroke survivors and their carers. This includes delivering structured reviews at six months post-stroke, supporting stroke survivors in their ongoing recovery and helping them achieve their personal goals. Key responsibilities will include: Work as part of a team to plan and deliver engaging peer support and communication groups Attend multi-disciplinary meetings with the local stroke therapy team, contributing to joined-up care Recruit, train and manage volunteers to enhance service delivery (experience in volunteer management is an advantage) Support stroke survivors and their carers from hospital discharge into the community, offering personalised advice and guidance Provide resources for stroke survivors to make informed lifestyle changes to reduce the risk of further strokes Deliver Stroke Reviews at six months post-stroke About You You will have experience in: Excellent IT skills and an ability to maintain accurate records An affinity with the values of the Stroke Association A flexible approach and an ability to effectively manage a caseload A proven record of working with a person-centred approach This role requires extensive travel across the Stockport area to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Aug 30, 2025
Full time
Support Coordinator We re looking for a curious, compassionate and committed individual with excellent communication and organisational skills to join a Stroke Recovery Service in the Stockport area. This is an exciting opportunity to work directly with stroke survivors and their families, supporting them in rebuilding their lives after stroke. Position: S11314 Stroke Support Coordinator Location: Home-based, Stockport, However, regular travel will be required as part of this role Salary: Circa £18,800 per annum (FTE circa £27,400 per annum) Hours: Part-time, 24 hours per week Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: W/c 6th October 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service operates in a fast-paced, person-centred environment, where Coordinators identify and respond to the evolving needs of stroke survivors and their carers. This includes delivering structured reviews at six months post-stroke, supporting stroke survivors in their ongoing recovery and helping them achieve their personal goals. Key responsibilities will include: Work as part of a team to plan and deliver engaging peer support and communication groups Attend multi-disciplinary meetings with the local stroke therapy team, contributing to joined-up care Recruit, train and manage volunteers to enhance service delivery (experience in volunteer management is an advantage) Support stroke survivors and their carers from hospital discharge into the community, offering personalised advice and guidance Provide resources for stroke survivors to make informed lifestyle changes to reduce the risk of further strokes Deliver Stroke Reviews at six months post-stroke About You You will have experience in: Excellent IT skills and an ability to maintain accurate records An affinity with the values of the Stroke Association A flexible approach and an ability to effectively manage a caseload A proven record of working with a person-centred approach This role requires extensive travel across the Stockport area to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Area Coordinator Community Connections We are seeking an experienced and compassionate Area Coordinator to support individuals with their mental wellbeing and help them build resilience and independence. Position: Area Coordinator Community Connections Location: Mole Valley Salary: £30,906 per year Hours: 37 hours per week Contract: Permanent Benefits: 25 days annual leave plus bank holidays, pension contribution, paid sick leave, staff wellbeing initiatives, discounts, and more Closing Date: 26 September (interviews scheduled on a rolling basis) About the Role This role will see you managing a caseload of clients, working one-to-one with individuals to create tailored, person-centred support plans. You ll help people access activities, groups and local services that promote positive mental health, and build relationships with carers, professionals and other community partners. Key responsibilities include: Managing and supporting a caseload of clients experiencing a range of mental health challenges Providing advice, information, signposting and support around wellbeing Creating non-clinical support plans guided by client needs Working collaboratively with statutory and voluntary sector partners Supporting and facilitating occasional group sessions and activities Collecting and reporting data, including case studies About You To be successful in this role you will have: At least 2 years experience in community-based mental health and wellbeing support, or a relevant qualification (e.g. counselling, psychology, social work, health and social care) Knowledge of safeguarding, confidentiality, consent and GDPR Strong interpersonal and communication skills, with the ability to maintain professional boundaries An understanding of community-based and lone working practices Confidence in using Microsoft Office and updating client management systems Emotional resilience and the ability to manage challenging situations calmly and professionally About the Organisation The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley. Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit. This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period. This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974). Other roles you may have experience of could include; Community Support Worker, Mental Health Support Worker, Wellbeing Coordinator, Social Prescribing Link Worker, Caseworker, Recovery Coordinator, Mental Health Practitioner. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Aug 29, 2025
Full time
Area Coordinator Community Connections We are seeking an experienced and compassionate Area Coordinator to support individuals with their mental wellbeing and help them build resilience and independence. Position: Area Coordinator Community Connections Location: Mole Valley Salary: £30,906 per year Hours: 37 hours per week Contract: Permanent Benefits: 25 days annual leave plus bank holidays, pension contribution, paid sick leave, staff wellbeing initiatives, discounts, and more Closing Date: 26 September (interviews scheduled on a rolling basis) About the Role This role will see you managing a caseload of clients, working one-to-one with individuals to create tailored, person-centred support plans. You ll help people access activities, groups and local services that promote positive mental health, and build relationships with carers, professionals and other community partners. Key responsibilities include: Managing and supporting a caseload of clients experiencing a range of mental health challenges Providing advice, information, signposting and support around wellbeing Creating non-clinical support plans guided by client needs Working collaboratively with statutory and voluntary sector partners Supporting and facilitating occasional group sessions and activities Collecting and reporting data, including case studies About You To be successful in this role you will have: At least 2 years experience in community-based mental health and wellbeing support, or a relevant qualification (e.g. counselling, psychology, social work, health and social care) Knowledge of safeguarding, confidentiality, consent and GDPR Strong interpersonal and communication skills, with the ability to maintain professional boundaries An understanding of community-based and lone working practices Confidence in using Microsoft Office and updating client management systems Emotional resilience and the ability to manage challenging situations calmly and professionally About the Organisation The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley. Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit. This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period. This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974). Other roles you may have experience of could include; Community Support Worker, Mental Health Support Worker, Wellbeing Coordinator, Social Prescribing Link Worker, Caseworker, Recovery Coordinator, Mental Health Practitioner. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
