8 jobs found

Job Description: The Executive Collaboration Services (ECS) Regional Service Manager is a senior, customer-facing role responsible for driving executive effectiveness through strategic digital support across all Mars segments, based in the EU. As the counterpart to the US-based ECS lead, this role will build trusted relationships with senior leadership, acting as both a consultative advisor and a digital strategist. The ECS team is evolving beyond its legacy perception as a reactive "break-fix" support function. This role is critical in executing and advancing that transformation in the EU region, elevating ECS to be seen as a proactive, strategic partner that enables leaders to focus on what they do best. While break-fix support remains a component, the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2-3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service delivery and drives continuous improvement across executive-facing experiences. What are we looking for? Bachelor's degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master's degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10-20 % across Europe, plus 1-2 global trips per year. 5-7 years of experience in a management or supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. Fluent English (written & verbal). Proficiency in at least one additional EU language (e.g., French, German, Dutch, Spanish) is an advantage. Minimum 5 years providing customer-facing end-user IT support, with preference to candidates who have experience supporting executives and senior leaders in large organisations. Proven ability to read the room, calibrate communication style, and influence outcomes with board level stakeholders. Organizationally and cross culturally savvy; adept at leveraging global networks to mobilise resources and deliver complex initiatives. Track record of spotting white space opportunities and delivering innovations that boost executive productivity or reduce event risk (cite examples or metrics). Intermediate proficiency in supporting end-user technologies in large global organisations (OS and application support, enterprise deployment, security and identity platforms). Intermediate proficiency in the understanding of the design and support of audio-visual technologies utilised in corporate meeting spaces (hybrid meeting scenarios, including event-based deployments). Advanced proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. Experience in broadcasting, streaming, and videography is an asset. Experience with Adobe suite of creative applications (Photoshop, Premiere), or similar platforms is an asset. Experience in corporate communications, event management or related fields is an asset. What will be your key responsibilities? Build strong, trust-based relationships with executive stakeholders across the Pet and Food segments, positioning ECS as a strategic partner and enabler of executive effectiveness. Lead the execution of the updated ECS strategy in the EU region, with a focus on elevating ECS from tactical support to high-value digital consultancy. Act as a key advisor on digital productivity, collaboration best practices, hybrid meetings and events, device strategy, executive digital experience, and information security. Identify and lead both immediate and long-term technology initiatives to enhance executive digital capability, serving as project manager for delivery and adoption. Champion the voice of the executive customer within Mars Digital Technologies, advocating for service delivery improvements through partnership with internal support teams. Collaborate closely with Corporate Affairs to support executive communications, including live broadcasts, recorded content, and leadership summits, ensuring engaging, seamless experiences. Lead the technical planning and delivery of high-profile events, advising on creative and technical enhancements and coordinating efforts across functions. Provide executive IT support as needed for high-impact or coverage-related scenarios, modelling service excellence while mentoring and developing ECS Leads. Contribute to the ongoing evolution of the ECS strategy by identifying regional innovation opportunities and recommending improvements that enhance service value and perception. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus.

Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details

Marketing Manager role is the focal point of all marketing activities for Northamber Solutions, a division of Northamber PLC, the longest trading Technology Distributor in the UK. The role involves proactively managing the implementation of strategic and tactical marketing programs for the division and its portfolio of vendors. The role encompasses interfacing with vendor partners to generate incremental marketing funds from Co-op and MDF, liaising with Vendor Marketing Managers, Distribution Account Managers and Northamber Product Managers. Responsibilities: Liaise with the AV Marketing Manager to co-ordinate work with the Design Team Manager so that Solutions and AV integrate seamlessly. Own the marketing relationship with all key Solutions vendors ensuring all plans are built in alignment with vendor and Northamber objectives, including financial contribution. Build individual quarterly marketing plans in conjunction with the vendor and Northamber Product Managers in line with business objectives. Plan, create and execute multi touch campaigns that are creative, innovative and deliver a good level of ROI. Support the planning and execution of any lead generation campaigns through our channel partners whilst building good working relationships. Ensure all channel activity executed on behalf of the vendor includes the Northamber Solutions value-add messaging at all times. Support the sales and marketing team on all relevant Northamber events such as trade shows, partner events, and networking events. Attend sales and marketing meetings to fully understand the strategy and run the interlock meetings between the AV team and Marketing. Promote the company s marketing services business to new and existing partners / clients. Manage all social media and website strategy and content for Northamber Solutions, including, reposting, creating and copywriting where required. Manage all content creation for external and internal assets, copywriting where required, so that complete projects are passed to the design team. Tracking of ROI per activity/campaign and recommending changes to the campaigns / marketing mix. Recommending events that Northamber should invest in and then managing their execution. Understanding and ensuring that vendors marketing KPI requirements are tracked and then exceeded. Work on building and executing the Northamber Solutions brand strategies, messaging and communications. Ensure Social and Web are fully utilised to promote and Drive the Solutions Brand requirements. Manage agreed vendor budgets and ensure that all plans are fully executed and invoiced accurately and completely, liaising with Finance as needed. Skills and Knowledge Degree in Marketing or relevant qualification (i.e. CIM) highly preferred. Knowledge of Security, Infrastructure, Software and Solutions vendors and products preferred. Experience in the Tech Solutions area would be an advantage. Experience in IT related industry, Distribution, Reseller, Vendor, Channel Experience Knowledge and experience of CRM & Marketing tools would be an advantage Ability to handle multi projects simultaneously in a fast paced environment. Proven success creating well researched B2B marketing plans in line with budget, target audience and net profitability. Evidence of successful engagement with sales teams to build and agree on go-to Proven success executing multiple, simultaneous marketing campaigns that deliver measurable ROI. Evidence of utilising the full marketing mix (online/offline principles plus events). Experience of planning and delivering creative, demand generation campaigns. Person Specification: Able to deliver successful outcomes in a fast moving environment Resilient and able to solve complex problems and overcome challenges Excellent language and communication skills, both verbal and written Self-motivated and ability to work on own initiative Excellent interpersonal skills Organised and deadline orientated High level of attention to detail Commercially aware. Location: Chessington preferred, Basingstoke considered

The Opportunity We are partnering with a dynamic technology company who are seeking a talented Senior Digital Marketing Manager to lead their online strategy and digital transformation. This is a fantastic opportunity for an experienced digital professional to take full ownership of multi-site web operations whilst contributing to exciting product development initiatives alongside senior technical leadership. The role offers the chance to shape digital strategy from the ground up, working with cutting-edge platforms and technologies to drive measurable business growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital assets through data-driven insights, performance monitoring, and strategic enhancement initiatives Strategic Analysis: Conduct in-depth analysis of digital performance metrics, user behaviour patterns, and market intelligence to inform business strategy Campaign Leadership: Orchestrate integrated digital marketing campaigns from conception to delivery, ensuring optimal resource allocation and timeline adherence Vendor Relations: Manage strategic partnerships with external digital specialists to maximise campaign effectiveness and return on investment Technical Implementation: Apply advanced knowledge of search optimisation, paid media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores Successful delivery of strategic digital objectives within agreed parameters Candidate Profile Professional Background: 5+ years in senior marketing positions with substantial digital focus Extensive experience managing complex WordPress architectures and hosting environments Advanced proficiency with Google's marketing ecosystem and analytics platforms Strong technical capabilities across PHP, HTML, CSS, and JavaScript frameworks Comprehensive full-stack development experience Expertise in conversion optimisation, user experience design, and interface development Deep understanding of cybersecurity protocols, authentication systems, and compliance requirements Proven ability to implement complex API integrations and third-party systems Strategic Capabilities: Track record of delivering successful multi-channel digital strategies Advanced expertise in organic search, paid advertising, and technical optimisation Strong analytical mindset with experience interpreting complex data sets and KPIs Proven project leadership and external agency management experience Excellent stakeholder management and cross-departmental collaboration skills Academic Requirements: Honours degree in Computing, Digital Technology, Information Systems, or equivalent professional qualification Package & Benefits Schedule: Full-time position (35 hours weekly) with standard business hours Monday-Friday 9.00 - 17.00 Location: Milton Keynes headquarters with hybrid working arrangements Remuneration: Highly competitive salary commensurate with experience plus performance-related bonus structure Benefits: Comprehensive package including sustainable transport scheme, technology allowance, life cover, and additional company perks Development: Opportunity to work directly with C-suite executives on strategic product development initiatives Please note: Role may require occasional flexibility outside standard hours to support critical business activities.

FinOps Engineer Remote Occasional travel to London or Derbyshire Offices £55,000 - £65,000 FinOps, Azure, Cloud Licensing, Cost Optimisations, Forecasting & Budgeting Tooling Role Summary We are seeking a highly motivated FinOps Engineer to lead the efficient and cost-effective management of our Azure-based cloud infrastructure. This strategic role involves continuous monitoring of cloud expenditure, implementing cost optimisation initiatives, and championing financial accountability across the organisation. Key Responsibilities Cloud Spend Monitoring Track and analyse Azure cloud usage and spending data to uncover cost-saving opportunities Cost Optimisation Strategy Design and implement initiatives such as right-sizing, resource tagging and decommissioning unused assets Cross-Team Collaboration Partner with finance, operations and technology teams to foster financial responsibility and transparency FinOps Tools Deployment Manage cloud governance and FinOps tools to improve cost visibility and control Forecasting & Budgeting Produce accurate cost projections and align cloud spend with financial planning Anomaly Detection Identify and respond to cost anomalies to prevent unexpected budget spikes Reporting & Documentation Prepare clear and comprehensive reports on cloud financial performance and optimisation measures Education & Training Advocate best practices across development teams on cost awareness and optimisation techniques Azure Policy Implementation Apply and manage Azure Policy controls to enforce governance standards and cost control protocols Regulatory Responsibilities Comply with relevant regulatory standards including CQC , GDP , NMC , GPhC and ICO Chair or attend relevant governance committees in line with role remit Maintain awareness of and adhere to responsibilities relating to Infection Prevention and Control Technical Skills and Experience Cloud Expertise - Extensive hands-on experience managing cost-efficient Azure infrastructure AWS Exposure - Familiarity with AWS platforms is a plus Forecasting & Budgeting - Proven ability to model and manage accurate cloud financial forecasts Collaborative Approach - Track record of working across insourced/outsourced teams across diverse geographies FinOps Background - Previous experience in FinOps roles with deep understanding of cost optimisation strategies Certifications - Azure certifications (e.g. AZ-104); Power BI credentials are advantageous Governance Tools - Experience deploying and managing Azure Policy for cost control and compliance For immediate consideration please apply now!