Job Title: Desktop Support Engineer - Contract Location: On-Site (Full time) Contract Length: 6 Months Daily rate: £110 About the Role: We are currently looking for an experienced Desktop Support Engineer to join a large-scale enterprise environment on a 6-month contract. This is a fully on-site role and falls outside IR35, offering a great opportunity for someone with strong technical skills and a hands-on approach. The successful candidate will provide day-to-day desktop support with a focus on Windows 10/11 and VMware technologies. You'll be part of a dynamic support function delivering excellent service to end users in a high-demand environment. Key Responsibilities: Provide 1st and 2nd line desktop support to users on-site Troubleshoot and resolve issues related to Windows 10 and Windows 11 operating systems Maintain and manage virtual desktop infrastructure using VMware Assist with device imaging, deployment, and hardware setup Escalate unresolved issues appropriately while maintaining excellent communication with end users Maintain accurate documentation of issues and resolutions Key Skills & Experience: Proven experience in a Desktop Support or IT Support role Strong knowledge of Windows 10 and 11 environments Solid hands-on experience with VMware (e.g., VDI, vSphere, or ESXi) Excellent problem-solving and communication skills Experience working in large-scale or enterprise environments Ability to work independently in a fast-paced, on-site environment How to Apply: If you are the right person for this role and have the required experience, please apply directly via the job advert.
Sep 04, 2025
Full time
Job Title: Desktop Support Engineer - Contract Location: On-Site (Full time) Contract Length: 6 Months Daily rate: £110 About the Role: We are currently looking for an experienced Desktop Support Engineer to join a large-scale enterprise environment on a 6-month contract. This is a fully on-site role and falls outside IR35, offering a great opportunity for someone with strong technical skills and a hands-on approach. The successful candidate will provide day-to-day desktop support with a focus on Windows 10/11 and VMware technologies. You'll be part of a dynamic support function delivering excellent service to end users in a high-demand environment. Key Responsibilities: Provide 1st and 2nd line desktop support to users on-site Troubleshoot and resolve issues related to Windows 10 and Windows 11 operating systems Maintain and manage virtual desktop infrastructure using VMware Assist with device imaging, deployment, and hardware setup Escalate unresolved issues appropriately while maintaining excellent communication with end users Maintain accurate documentation of issues and resolutions Key Skills & Experience: Proven experience in a Desktop Support or IT Support role Strong knowledge of Windows 10 and 11 environments Solid hands-on experience with VMware (e.g., VDI, vSphere, or ESXi) Excellent problem-solving and communication skills Experience working in large-scale or enterprise environments Ability to work independently in a fast-paced, on-site environment How to Apply: If you are the right person for this role and have the required experience, please apply directly via the job advert.
The role will see you serve as a key member of the Modern Workspace Management team, bringing extensive skills in endpoint management, corporate endpoint imaging, and application packaging. Your key responsibilities will include maintaining and enhancing the endpoint estate through proactive maintenance and continuous improvement, reacting to incidents and changes, and bolstering our cyber security posture. The role also involves working collaboratively across the local and global IT estate, engaging with internal end users and external partners. Key Responsibilities: Implementation, administration, configuration and maintenance of all end-point platforms Maintaining the endpoint inventory and relevant CMDB entries Producing regular management reports and telemetry on the health of the endpoint estate Packaging, testing, and applying patches and security updates for Operating Systems Desktop deployment automation architecture, SCCM/Intune hierarchy, and troubleshooting Creating, testing, and deployment of OS images using MS Autopilot Packaging, deployment, and configuration of approved software Software asset management: licence compliance and harvesting Support for Cyber Security colleagues, embracing the DevSecOps culture Providing technical expertise, guidance, and strategic recommendations to other IT groups Developing and promoting standard operating procedures and schedules Conducting hardware and software audits to ensure compliance General IT support (L2) as needed Job Requirements: Working knowledge of enterprise IT environments Proactive, resilient, and highly engaging Understanding of software and hardware configuration management Proficiency in Active Directory, Group Policy, and Intune Policy Management Attention to detail and high degree of accuracy Strong analytical and critical thinking skills Ability to work independently and suggest system improvements Strong knowledge in the following areas: Azure Hybrid environments SCCM CB Office 365 application usage Intune experience Windows OS deployments, image creation, distribution Windows 10 and 11 desktop feature upgrades (MDT, OSD, Office suite migrations) Application packaging & scripting (InstallShield and/or PatchMyPC preferred) Desktop patching Group policy management (GPOs) Intune Policy management PowerShell scripting (preferred) General L2 IT skillset Experience & Education: Bachelor's Degree or significant demonstrable experience Relevant technical experience performing mid-level systems administration activities Experience with SCCM and Intune If you are an experienced Endpoint Engineer looking for an exciting contract opportunity to further develop your skills and contribute to a dynamic team, we would love to hear from you. Apply now to join our client's innovative technology team.
Sep 04, 2025
Contractor
The role will see you serve as a key member of the Modern Workspace Management team, bringing extensive skills in endpoint management, corporate endpoint imaging, and application packaging. Your key responsibilities will include maintaining and enhancing the endpoint estate through proactive maintenance and continuous improvement, reacting to incidents and changes, and bolstering our cyber security posture. The role also involves working collaboratively across the local and global IT estate, engaging with internal end users and external partners. Key Responsibilities: Implementation, administration, configuration and maintenance of all end-point platforms Maintaining the endpoint inventory and relevant CMDB entries Producing regular management reports and telemetry on the health of the endpoint estate Packaging, testing, and applying patches and security updates for Operating Systems Desktop deployment automation architecture, SCCM/Intune hierarchy, and troubleshooting Creating, testing, and deployment of OS images using MS Autopilot Packaging, deployment, and configuration of approved software Software asset management: licence compliance and harvesting Support for Cyber Security colleagues, embracing the DevSecOps culture Providing technical expertise, guidance, and strategic recommendations to other IT groups Developing and promoting standard operating procedures and schedules Conducting hardware and software audits to ensure compliance General IT support (L2) as needed Job Requirements: Working knowledge of enterprise IT environments Proactive, resilient, and highly engaging Understanding of software and hardware configuration management Proficiency in Active Directory, Group Policy, and Intune Policy Management Attention to detail and high degree of accuracy Strong analytical and critical thinking skills Ability to work independently and suggest system improvements Strong knowledge in the following areas: Azure Hybrid environments SCCM CB Office 365 application usage Intune experience Windows OS deployments, image creation, distribution Windows 10 and 11 desktop feature upgrades (MDT, OSD, Office suite migrations) Application packaging & scripting (InstallShield and/or PatchMyPC preferred) Desktop patching Group policy management (GPOs) Intune Policy management PowerShell scripting (preferred) General L2 IT skillset Experience & Education: Bachelor's Degree or significant demonstrable experience Relevant technical experience performing mid-level systems administration activities Experience with SCCM and Intune If you are an experienced Endpoint Engineer looking for an exciting contract opportunity to further develop your skills and contribute to a dynamic team, we would love to hear from you. Apply now to join our client's innovative technology team.
Nuclear Restoration Services Limited (NRS) is a wholly owned subsidiary of the Nuclear Decommissioning Authority (NDA). NRS is responsible for decommissioning first generation nuclear power stations Berkeley, Bradwell, Chapelcross, Dungeness A, Hinkley Point A, Hunterston A, Oldbury, Sizewell A, Trawsfynydd and Wylfa, and research sites Harwell and Winfrith. NRS is also responsible for electricity generation at hydroelectric plant Maentwrog. As a division of NRS, NRS Dounreay is responsible for the clean-up and demolition of the former centre of fast reactor research and development. NRS is an exciting place to be, and this role is the perfect opportunity for you to be part of our challenging mission - to safely and successfully manage the UK's civil nuclear legacy on behalf of the nation. To deliver our commitment, we need people like you who want to perform at an industry leading standard and be part of a team that continues to develop, innovate and even exceed our greatest achievements. At NRS, we understand, and acknowledge the value of an inclusive working environment, and celebrate the diversity this brings to our workplace. Without this approach, we wouldn't be in the position that we are now, being able to safeguard and secure the future of our organisation. If you're part of the NDA Group, please refer to the Mobility Principles for guidance on how a move into NRS can be facilitated - visit What is Mobility at the NDA group? About the role Hear from the Hiring Manager: "My team is made up of experienced and skilled team players that excel at working in the nuclear industry. I would like to welcome an individual that can bring their knowledge, experience and skills and transfer them to further develop and enhance the safe delivery of the Magnox mission. We work a rotating 12 hour shift pattern of day and night shift comprising of 07.00-19.00 & 19.00-07.00 Monday to Friday over a 3 week cycle". Key Deliverables: Carry out routine maintenance tasks efficiently as directed by the Shift Engineer, Duty Shift Manager or Maintenance Manager. Undertake preventative planned maintenance activities as directed and in accordance with supplied maintenance instructions. Undertake corrective works where identified, including assistance with internal projects as appropriate. Undertake electrical installation activities in accordance with the design provided and IET Wiring Regulations. Respond to breakdowns and work with operations to ensure that maintenance and corrective works are completed safely and in a timely manner. Carry out a full and proper handover between shifts and in the absence of the shift engineer ensure that the shift engineers log is correct and updated in the aspects of your trade discipline. Support the effective deployment of company-wide policies, processes, systems and procedures ensuring that at all time the business remains compliant. Qualifications and Experience Qualified to IET Wiring Regulations - 18th Edition (BS7671) - Desirable Appropriate technical qualifications e.g. City & Guilds, BTEC, NVQ level 3 or equivalent - Desirable Knowledge and understanding of Ventilation systems. - Desirable Experience of electrical maintenance activities, general distribution and installation requirements - Essential Knowledge and experience of Electrical Systems - Essential Knowledge and experience of instrumentation, inverters, and control systems - Desirable Knowledge of Electricity at work Regulations - Desirable Experience of general maintenance within a nuclear environment - Desirable Able to be a classified radiation worker in accordance with Ionising Radiation Regulations - Essential Benefits Package Nuclear Restoration Services Limited (NRS) staff should refer to the document titled "Spot Point v Grade alignment" available on SharePoint for more information on how the grade structure aligns to Spot Points. Flexible working - where possible. The equivalent of 25 days (185 hours per year) annual leave plus Public Holidays (59.2 hours per year). This increases by 2 days (14.8 hours per year) annual leave after two full calendar years of service (as at 5th January in the leave year) , and an additional 3 days (22.2 hours per year) annual leave after five full calendar years of service (as at 5th January in the leave year). You also have the option to buy or sell the equivalent of 5 days (37 hours) annual leave each year (available in specific windows for the following holiday year). For the purpose of assessing an employee's annual leave entitlement, a day means seven and two fifths (7.4) hours. A pro rata entitlement will apply for part time workers. Flexible benefits scheme - including cycle to work and reduced gym membership fees. Participation in our Company Bonus Scheme (up to £5,750 per annum based on corporate objectives). Employee Assistance Programme including 24-hour telephone support & personal assistance service and access to an online wellbeing App. Up to 13.5% employer pension contribution depending on individual contribution amount. Enhanced maternity and paternity pay (dependent on service). Access to training and development through the company performance management arrangements, supporting you in maintaining your personal Continuous Professional Development. We have various different employee networks supporting our inclusion, diversity and wellbeing mission at Nuclear Restoration Services Limited (NRS). Additional Information Please be aware this role holder requires security clearance, or the ability to obtain said clearance. There is a requirement to live within a commutable distance to the sites where the role is based. For central/multi-site roles, we have various hubs across the UK and can be flexible with base location. We value the unique differences that each of our colleagues bring to work every day and are committed to creating an environment where everyone feels respected, included and able to perform at their best. At Nuclear Restoration Services Limited (NRS), we are committed to creating a workplace that is diverse and inclusive, we therefore particularly welcome applications from Women, Black, Asian and Ethnic Minorities, LGBT+ and candidates with a disability as they are all underrepresented in our workforce. We are happy to talk flexible working where possible.
Sep 03, 2025
Full time
Nuclear Restoration Services Limited (NRS) is a wholly owned subsidiary of the Nuclear Decommissioning Authority (NDA). NRS is responsible for decommissioning first generation nuclear power stations Berkeley, Bradwell, Chapelcross, Dungeness A, Hinkley Point A, Hunterston A, Oldbury, Sizewell A, Trawsfynydd and Wylfa, and research sites Harwell and Winfrith. NRS is also responsible for electricity generation at hydroelectric plant Maentwrog. As a division of NRS, NRS Dounreay is responsible for the clean-up and demolition of the former centre of fast reactor research and development. NRS is an exciting place to be, and this role is the perfect opportunity for you to be part of our challenging mission - to safely and successfully manage the UK's civil nuclear legacy on behalf of the nation. To deliver our commitment, we need people like you who want to perform at an industry leading standard and be part of a team that continues to develop, innovate and even exceed our greatest achievements. At NRS, we understand, and acknowledge the value of an inclusive working environment, and celebrate the diversity this brings to our workplace. Without this approach, we wouldn't be in the position that we are now, being able to safeguard and secure the future of our organisation. If you're part of the NDA Group, please refer to the Mobility Principles for guidance on how a move into NRS can be facilitated - visit What is Mobility at the NDA group? About the role Hear from the Hiring Manager: "My team is made up of experienced and skilled team players that excel at working in the nuclear industry. I would like to welcome an individual that can bring their knowledge, experience and skills and transfer them to further develop and enhance the safe delivery of the Magnox mission. We work a rotating 12 hour shift pattern of day and night shift comprising of 07.00-19.00 & 19.00-07.00 Monday to Friday over a 3 week cycle". Key Deliverables: Carry out routine maintenance tasks efficiently as directed by the Shift Engineer, Duty Shift Manager or Maintenance Manager. Undertake preventative planned maintenance activities as directed and in accordance with supplied maintenance instructions. Undertake corrective works where identified, including assistance with internal projects as appropriate. Undertake electrical installation activities in accordance with the design provided and IET Wiring Regulations. Respond to breakdowns and work with operations to ensure that maintenance and corrective works are completed safely and in a timely manner. Carry out a full and proper handover between shifts and in the absence of the shift engineer ensure that the shift engineers log is correct and updated in the aspects of your trade discipline. Support the effective deployment of company-wide policies, processes, systems and procedures ensuring that at all time the business remains compliant. Qualifications and Experience Qualified to IET Wiring Regulations - 18th Edition (BS7671) - Desirable Appropriate technical qualifications e.g. City & Guilds, BTEC, NVQ level 3 or equivalent - Desirable Knowledge and understanding of Ventilation systems. - Desirable Experience of electrical maintenance activities, general distribution and installation requirements - Essential Knowledge and experience of Electrical Systems - Essential Knowledge and experience of instrumentation, inverters, and control systems - Desirable Knowledge of Electricity at work Regulations - Desirable Experience of general maintenance within a nuclear environment - Desirable Able to be a classified radiation worker in accordance with Ionising Radiation Regulations - Essential Benefits Package Nuclear Restoration Services Limited (NRS) staff should refer to the document titled "Spot Point v Grade alignment" available on SharePoint for more information on how the grade structure aligns to Spot Points. Flexible working - where possible. The equivalent of 25 days (185 hours per year) annual leave plus Public Holidays (59.2 hours per year). This increases by 2 days (14.8 hours per year) annual leave after two full calendar years of service (as at 5th January in the leave year) , and an additional 3 days (22.2 hours per year) annual leave after five full calendar years of service (as at 5th January in the leave year). You also have the option to buy or sell the equivalent of 5 days (37 hours) annual leave each year (available in specific windows for the following holiday year). For the purpose of assessing an employee's annual leave entitlement, a day means seven and two fifths (7.4) hours. A pro rata entitlement will apply for part time workers. Flexible benefits scheme - including cycle to work and reduced gym membership fees. Participation in our Company Bonus Scheme (up to £5,750 per annum based on corporate objectives). Employee Assistance Programme including 24-hour telephone support & personal assistance service and access to an online wellbeing App. Up to 13.5% employer pension contribution depending on individual contribution amount. Enhanced maternity and paternity pay (dependent on service). Access to training and development through the company performance management arrangements, supporting you in maintaining your personal Continuous Professional Development. We have various different employee networks supporting our inclusion, diversity and wellbeing mission at Nuclear Restoration Services Limited (NRS). Additional Information Please be aware this role holder requires security clearance, or the ability to obtain said clearance. There is a requirement to live within a commutable distance to the sites where the role is based. For central/multi-site roles, we have various hubs across the UK and can be flexible with base location. We value the unique differences that each of our colleagues bring to work every day and are committed to creating an environment where everyone feels respected, included and able to perform at their best. At Nuclear Restoration Services Limited (NRS), we are committed to creating a workplace that is diverse and inclusive, we therefore particularly welcome applications from Women, Black, Asian and Ethnic Minorities, LGBT+ and candidates with a disability as they are all underrepresented in our workforce. We are happy to talk flexible working where possible.
My well established Client is urgently looking to recruit an experienced Windows 11 Rollout Engineer to join their team and help them in deploying Microsoft's latest OS across our organisation. Key Responsibilities: Support the end-to-end rollout of Microsoft Windows 11 to enterprise users Configure and manage Microsoft Intune for device management and deployment Automate and streamline workflows using Power Automate and related tools Collaborate with cross-functional IT teams to ensure a smooth user transition Provide hands-on technical support during and after rollout Deliver clear, friendly communication to users and stakeholders throughout the project Required Skills & Experience: Proven experience with Windows 11 deployment in a corporate environment Strong knowledge and hands-on experience with Microsoft Intune (Endpoint Manager) Practical experience using Power Automate to improve IT processes Excellent communication skills - verbal and written - with the ability to explain technical issues clearly Demonstrated customer service orientation and a user-first mindset Ability to work independently and within a collaborative team environment Microsoft certifications such as MS-102, MD-102, or similar are a plus This roll is on site, initially a 3 month contract, inside IR35, if you are happy with the terms, please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
Sep 03, 2025
Contractor
My well established Client is urgently looking to recruit an experienced Windows 11 Rollout Engineer to join their team and help them in deploying Microsoft's latest OS across our organisation. Key Responsibilities: Support the end-to-end rollout of Microsoft Windows 11 to enterprise users Configure and manage Microsoft Intune for device management and deployment Automate and streamline workflows using Power Automate and related tools Collaborate with cross-functional IT teams to ensure a smooth user transition Provide hands-on technical support during and after rollout Deliver clear, friendly communication to users and stakeholders throughout the project Required Skills & Experience: Proven experience with Windows 11 deployment in a corporate environment Strong knowledge and hands-on experience with Microsoft Intune (Endpoint Manager) Practical experience using Power Automate to improve IT processes Excellent communication skills - verbal and written - with the ability to explain technical issues clearly Demonstrated customer service orientation and a user-first mindset Ability to work independently and within a collaborative team environment Microsoft certifications such as MS-102, MD-102, or similar are a plus This roll is on site, initially a 3 month contract, inside IR35, if you are happy with the terms, please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
Cooper Lomaz Recruitment Ltd
Barrow-in-furness, Cumbria
Our client is a large Managed Service Provider who are seeking a Windows 11 Rollout Engineer, to cover a 4-6-week project on a contract basis in Barrow-in-Furness. This is a contract with an immediate start next week. As a Rollout Engineer, you will deploy new laptops with Windows 11, ensuring optimal performance and security whilst being responsible for transferring essential data from outdated devices in accordance with minimum requirements. You will provide comprehensive handover sessions to ensure users are fully familiar and trained with their new devices. Key responsibilities: Deploying Windows 11 across multiple devices efficiently and effectively Troubleshooting and resolving issues related to the Windows 11 rollout Working closely with internal teams to ensure minimal interruption during the installation process. Providing technical support and training to post-deployment Creating detailed deployment documentation and reports Conducting compatibility assessments of hardware and software Collaborating with project managers and stakeholders to meet rollout deadlines Core skills & experience for this role: Solid experience in rolling out Windows operating systems In-depth understanding of Windows 11 deployment processes and tools Experience supporting end users during desktop migrations Familiarity with hardware imaging, device drivers, and basic networking Strong problem-solving skills and technical troubleshooting abilities Excellent communication and teamwork capabilities Ability to work independently and manage time effectively Ability to create comprehensive documentation and reports
Sep 02, 2025
Contractor
Our client is a large Managed Service Provider who are seeking a Windows 11 Rollout Engineer, to cover a 4-6-week project on a contract basis in Barrow-in-Furness. This is a contract with an immediate start next week. As a Rollout Engineer, you will deploy new laptops with Windows 11, ensuring optimal performance and security whilst being responsible for transferring essential data from outdated devices in accordance with minimum requirements. You will provide comprehensive handover sessions to ensure users are fully familiar and trained with their new devices. Key responsibilities: Deploying Windows 11 across multiple devices efficiently and effectively Troubleshooting and resolving issues related to the Windows 11 rollout Working closely with internal teams to ensure minimal interruption during the installation process. Providing technical support and training to post-deployment Creating detailed deployment documentation and reports Conducting compatibility assessments of hardware and software Collaborating with project managers and stakeholders to meet rollout deadlines Core skills & experience for this role: Solid experience in rolling out Windows operating systems In-depth understanding of Windows 11 deployment processes and tools Experience supporting end users during desktop migrations Familiarity with hardware imaging, device drivers, and basic networking Strong problem-solving skills and technical troubleshooting abilities Excellent communication and teamwork capabilities Ability to work independently and manage time effectively Ability to create comprehensive documentation and reports
Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 6 month contract. This is a hybrid working role based on 3 days per week in the Portsmouth, Hampshire office. The role will be engagement via an Umbrella company only. Overview: Our client are seeking a highly skilled and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & IT functions. This role serves as the primary escalation point for internal customer related issues, ensuring swift resolution and maintaining strong working relationships with the UK teams and managers. The position also contributes to process improvement initiatives across the UK region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations, ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the Level 1 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. Foster a positive team culture, ensuring high work ethics, collaboration, and consistent achievement of targets. Build and maintain strong professional relationships with area managers and internal stakeholders Lead and deliver training sessions to upskill team members and stakeholders on systems, tools, and processes. Run SQL queries and tasks to generate, validate, and analyse sales data. Manage system builds and deployments (Windows 11) for upgrades and replacements. Oversee asset management processes, ensuring accurate tracking and lifecycle management of IT equipment. Conduct regular ticket quality reviews to maintain high service standards and compliance. Coordinate and schedule engineer visits for hardware, networking, and infrastructure needs. Provide hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Collaborate with EMEA service teams to identify, propose, and implement process improvements. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills with the ability to prioritise and manage multiple tasks in diverse environment. Experience in asset management systems and service desk tools. Desirable: Experience in a retail or multi-site environment. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). Familiarity with point-of-sale (POS) hardware and software. For more information, please apply with an updated CV. Suitable candidates for this role will have previous Service Desk Lead/Management experience and be within a local /commutable distance of the Portsmouth Office. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Sep 02, 2025
Contractor
Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 6 month contract. This is a hybrid working role based on 3 days per week in the Portsmouth, Hampshire office. The role will be engagement via an Umbrella company only. Overview: Our client are seeking a highly skilled and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & IT functions. This role serves as the primary escalation point for internal customer related issues, ensuring swift resolution and maintaining strong working relationships with the UK teams and managers. The position also contributes to process improvement initiatives across the UK region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations, ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the Level 1 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. Foster a positive team culture, ensuring high work ethics, collaboration, and consistent achievement of targets. Build and maintain strong professional relationships with area managers and internal stakeholders Lead and deliver training sessions to upskill team members and stakeholders on systems, tools, and processes. Run SQL queries and tasks to generate, validate, and analyse sales data. Manage system builds and deployments (Windows 11) for upgrades and replacements. Oversee asset management processes, ensuring accurate tracking and lifecycle management of IT equipment. Conduct regular ticket quality reviews to maintain high service standards and compliance. Coordinate and schedule engineer visits for hardware, networking, and infrastructure needs. Provide hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Collaborate with EMEA service teams to identify, propose, and implement process improvements. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills with the ability to prioritise and manage multiple tasks in diverse environment. Experience in asset management systems and service desk tools. Desirable: Experience in a retail or multi-site environment. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). Familiarity with point-of-sale (POS) hardware and software. For more information, please apply with an updated CV. Suitable candidates for this role will have previous Service Desk Lead/Management experience and be within a local /commutable distance of the Portsmouth Office. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Second Line Support Engineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused Second Line Support Engineer to join their Service Desk team. The Service Desk is the key interface for end users, ensuring IT delivers excellent service and protects its reputation. You'll be responsible for handling a broad range of tickets-covering hardware, software, Microsoft technologies, collaboration tools, and office AV systems-while working closely with senior stakeholders, including Chairmen, CEOs, CFOs, and other C-Suite executives. The role demands exceptional communication skills, strong technical expertise, and a service-first mindset. An ITIL-based approach underpins all aspects of service delivery. Key Responsibilities - Answer and resolve Service Desk queries in a timely and professional manner Handle tickets across laptops, desktops, mobile devices, Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a Second Line Support Engineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion and professionalism Strong technical troubleshooting skills across a wide range of IT services Excellent communication skills, patience, and customer empathy Ability to adapt and learn in a fast-paced environment Familiarity with ITIL processes and service management best practices Key Technologies You'll Use - A broad mix of technologies, typically including: Microsoft 365 Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) Microsoft Teams (including Teams Rooms and telephony) Windows 10/11 device management Intune / SCCM (device deployment, patching, compliance) Active Directory / Azure AD (user and group management, permissions) Exchange Online ServiceNow / Remedy / Freshservice (ticketing & ITSM tools) Mobile Device Management (MDM) solutions Networking basics (LAN/WAN/Wi-Fi troubleshooting, VPN) AV/Meeting Room Tech (Zoom Rooms, Teams Rooms, projectors, video conferencing hardware) Printers and peripheral devices Remote access tools (RDP, Citrix, VPN clients) What Success Looks Like - High rate of first-time ticket resolution with minimal escalation Clear communication and proactive updates for end users Demonstrated fault-finding and root cause analysis Positive feedback from C-Suite and end users alike Continuous improvement of Service Desk efficiency and knowledge base
Sep 01, 2025
Contractor
Second Line Support Engineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused Second Line Support Engineer to join their Service Desk team. The Service Desk is the key interface for end users, ensuring IT delivers excellent service and protects its reputation. You'll be responsible for handling a broad range of tickets-covering hardware, software, Microsoft technologies, collaboration tools, and office AV systems-while working closely with senior stakeholders, including Chairmen, CEOs, CFOs, and other C-Suite executives. The role demands exceptional communication skills, strong technical expertise, and a service-first mindset. An ITIL-based approach underpins all aspects of service delivery. Key Responsibilities - Answer and resolve Service Desk queries in a timely and professional manner Handle tickets across laptops, desktops, mobile devices, Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a Second Line Support Engineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion and professionalism Strong technical troubleshooting skills across a wide range of IT services Excellent communication skills, patience, and customer empathy Ability to adapt and learn in a fast-paced environment Familiarity with ITIL processes and service management best practices Key Technologies You'll Use - A broad mix of technologies, typically including: Microsoft 365 Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) Microsoft Teams (including Teams Rooms and telephony) Windows 10/11 device management Intune / SCCM (device deployment, patching, compliance) Active Directory / Azure AD (user and group management, permissions) Exchange Online ServiceNow / Remedy / Freshservice (ticketing & ITSM tools) Mobile Device Management (MDM) solutions Networking basics (LAN/WAN/Wi-Fi troubleshooting, VPN) AV/Meeting Room Tech (Zoom Rooms, Teams Rooms, projectors, video conferencing hardware) Printers and peripheral devices Remote access tools (RDP, Citrix, VPN clients) What Success Looks Like - High rate of first-time ticket resolution with minimal escalation Clear communication and proactive updates for end users Demonstrated fault-finding and root cause analysis Positive feedback from C-Suite and end users alike Continuous improvement of Service Desk efficiency and knowledge base
Candidates MUST hold NPPV3 clearance Job Title: First Line Field Engineer - Windows 11 Upgrade Location: Exeter, Plymouth, or Dartmouth (field-based) Clearance Requirement: NPPV3 (must be in place before starting) Contract Type: Contract 4 Months About the Role: We are looking for a First Line Field Engineer to support a large-scale Windows 11 upgrade project across sites in Exeter, Plymouth, and Dartmouth. The role involves travelling to client locations, providing hands-on support, and ensuring a smooth transition for end users. Key Responsibilities: Perform on-site Windows 11 upgrades on desktops and laptops. Provide first-line technical support to end users during and after upgrades. Diagnose and resolve hardware/software issues, escalating where necessary. Install and configure applications, ensuring compatibility with Windows 11. Maintain accurate records of issues, resolutions, and upgrade progress. Adhere to security, compliance, and organisational IT standards. Skills & Experience Required: Proven IT support or field engineering experience. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience with troubleshooting hardware/software and basic networking. Excellent problem-solving and customer service skills. Ability to work independently across multiple sites. Valid NPPV3 security clearance (mandatory). Full UK driving licence with willingness to travel across Exeter, Plymouth, and Dartmouth. Desirable: Experience with OS deployments and upgrade projects. Familiarity with Active Directory, Group Policy, and Endpoint Manager (Intune). Relevant IT certifications (CompTIA A+, Microsoft Certified, etc.). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Sep 01, 2025
Contractor
Candidates MUST hold NPPV3 clearance Job Title: First Line Field Engineer - Windows 11 Upgrade Location: Exeter, Plymouth, or Dartmouth (field-based) Clearance Requirement: NPPV3 (must be in place before starting) Contract Type: Contract 4 Months About the Role: We are looking for a First Line Field Engineer to support a large-scale Windows 11 upgrade project across sites in Exeter, Plymouth, and Dartmouth. The role involves travelling to client locations, providing hands-on support, and ensuring a smooth transition for end users. Key Responsibilities: Perform on-site Windows 11 upgrades on desktops and laptops. Provide first-line technical support to end users during and after upgrades. Diagnose and resolve hardware/software issues, escalating where necessary. Install and configure applications, ensuring compatibility with Windows 11. Maintain accurate records of issues, resolutions, and upgrade progress. Adhere to security, compliance, and organisational IT standards. Skills & Experience Required: Proven IT support or field engineering experience. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience with troubleshooting hardware/software and basic networking. Excellent problem-solving and customer service skills. Ability to work independently across multiple sites. Valid NPPV3 security clearance (mandatory). Full UK driving licence with willingness to travel across Exeter, Plymouth, and Dartmouth. Desirable: Experience with OS deployments and upgrade projects. Familiarity with Active Directory, Group Policy, and Endpoint Manager (Intune). Relevant IT certifications (CompTIA A+, Microsoft Certified, etc.). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Candidates MUST hold NPPV3 clearance Job Title: First Line Field Engineer - Windows 11 Upgrade Location: Exeter, Plymouth, or Dartmouth (field-based) Clearance Requirement: NPPV3 (must be in place before starting) Contract Type: Contract 4 Months About the Role: We are looking for a First Line Field Engineer to support a large-scale Windows 11 upgrade project across sites in Exeter, Plymouth, and Dartmouth. The role involves travelling to client locations, providing hands-on support, and ensuring a smooth transition for end users. Key Responsibilities: Perform on-site Windows 11 upgrades on desktops and laptops. Provide first-line technical support to end users during and after upgrades. Diagnose and resolve hardware/software issues, escalating where necessary. Install and configure applications, ensuring compatibility with Windows 11. Maintain accurate records of issues, resolutions, and upgrade progress. Adhere to security, compliance, and organisational IT standards. Skills & Experience Required: Proven IT support or field engineering experience. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience with troubleshooting hardware/software and basic networking. Excellent problem-solving and customer service skills. Ability to work independently across multiple sites. Valid NPPV3 security clearance (mandatory). Full UK driving licence with willingness to travel across Exeter, Plymouth, and Dartmouth. Desirable: Experience with OS deployments and upgrade projects. Familiarity with Active Directory, Group Policy, and Endpoint Manager (Intune). Relevant IT certifications (CompTIA A+, Microsoft Certified, etc.). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Sep 01, 2025
Contractor
Candidates MUST hold NPPV3 clearance Job Title: First Line Field Engineer - Windows 11 Upgrade Location: Exeter, Plymouth, or Dartmouth (field-based) Clearance Requirement: NPPV3 (must be in place before starting) Contract Type: Contract 4 Months About the Role: We are looking for a First Line Field Engineer to support a large-scale Windows 11 upgrade project across sites in Exeter, Plymouth, and Dartmouth. The role involves travelling to client locations, providing hands-on support, and ensuring a smooth transition for end users. Key Responsibilities: Perform on-site Windows 11 upgrades on desktops and laptops. Provide first-line technical support to end users during and after upgrades. Diagnose and resolve hardware/software issues, escalating where necessary. Install and configure applications, ensuring compatibility with Windows 11. Maintain accurate records of issues, resolutions, and upgrade progress. Adhere to security, compliance, and organisational IT standards. Skills & Experience Required: Proven IT support or field engineering experience. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience with troubleshooting hardware/software and basic networking. Excellent problem-solving and customer service skills. Ability to work independently across multiple sites. Valid NPPV3 security clearance (mandatory). Full UK driving licence with willingness to travel across Exeter, Plymouth, and Dartmouth. Desirable: Experience with OS deployments and upgrade projects. Familiarity with Active Directory, Group Policy, and Endpoint Manager (Intune). Relevant IT certifications (CompTIA A+, Microsoft Certified, etc.). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
IT Support Specialist - Nottingham / Hybrid £36,000 - £40,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced IT Support Specialist, who has a background in providing high-level IT Support in a professional environment. Your role will see you contribute to the transformation of the digital experience for end-users, actively shaping and modernising the tools, systems, and processes of the business. As an internal IT Engineer, you will provide 2nd line support to end-users both remotely and on-site, whilst also having the opportunity to undertake 3rd line and project work. You could take the lead on projects like transitioning to Windows 11 and streamlining application management. Experience of supporting users based across multiple sites would be beneficial for this position.Due to the nature of this role, you will be on-site in Nottingham for most of your time. Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Proven track record of 2nd line support Microsoft 365 Active Directory Windows deployments Endpoint Management Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem-solving skills Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several thousand employees.The company have an excellent reputation within their sector, and have experienced 14 consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring a maximum of two stages.Contact - Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.Key words; IT Engineer. IT Technician. 2nd Line. Nottingham, Derby, Mansfield, Loughborough, Long Eaton, Ripley, Chesterfield, Leicester, Sheffield, Newark, Burton-upon-Trent, Tamworth, Coventry Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Sep 01, 2025
Full time
IT Support Specialist - Nottingham / Hybrid £36,000 - £40,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced IT Support Specialist, who has a background in providing high-level IT Support in a professional environment. Your role will see you contribute to the transformation of the digital experience for end-users, actively shaping and modernising the tools, systems, and processes of the business. As an internal IT Engineer, you will provide 2nd line support to end-users both remotely and on-site, whilst also having the opportunity to undertake 3rd line and project work. You could take the lead on projects like transitioning to Windows 11 and streamlining application management. Experience of supporting users based across multiple sites would be beneficial for this position.Due to the nature of this role, you will be on-site in Nottingham for most of your time. Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Proven track record of 2nd line support Microsoft 365 Active Directory Windows deployments Endpoint Management Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem-solving skills Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several thousand employees.The company have an excellent reputation within their sector, and have experienced 14 consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring a maximum of two stages.Contact - Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.Key words; IT Engineer. IT Technician. 2nd Line. Nottingham, Derby, Mansfield, Loughborough, Long Eaton, Ripley, Chesterfield, Leicester, Sheffield, Newark, Burton-upon-Trent, Tamworth, Coventry Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Windows 11 Migration EngineerContract Type: 6 month Fixed Term Contract Annual Salary: £46,000 - £52,809 + excellent benefits Location: East Midlands with a site in West Midlands Are you ready to take the next step in your IT career and lead a high-impact technology transformation? Our client is seeking a skilled and proactive Windows 11 Migration Engineer to drive the transition to Windows 11 across their organisation. If you're passionate about modern workplace technologies and thrive in collaborative environments, we'd love to hear from you. Benefits Flexible working patterns to suit your lifestyle Generous annual leave- Standard 25 days + 8 bank holidays (per year) Birthday Leave Guarantee Free on-site parking Excellent pension scheme Key Responsibilities Plan & Collaborate: Partner with stakeholders and technical teams to assess hardware readiness and define upgrade paths. Lead Deployment : Coordinate pilot testing and phased rollout of Windows 11, ensuring minimal disruption and maximum scalability. Project Engagement : Actively participate in migration-related meetings, working alongside project managers, service providers, and technical leads. Checklist Development : Build and maintain a detailed migration checklist covering backups, deployment sequences, rollback protocols and compliance. Compatibility Testing : Validate software and application compatibility through testing and vendor engagement. Advanced Support : Provide 3rd line escalation support during migration phases, resolving complex platform-specific issues. Performance Monitoring : Track post-migration device health using analytics to drive continuous optimisation. Progress Reporting : Document and report migration progress across sites using dashboards and field input. User Feedback : Gather insights from call centre agents to ensure usability and workflow alignment post-migration. What You Bring Proven experience delivering IT migration projects, ideally involving Windows operating systems. Strong knowledge of endpoint management tools such as Microsoft Intune, SCCM and Active Directory. Clear and confident communication with both technical and non-technical stakeholders. A collaborative, proactive mindset and a commitment to service excellence. Familiarity with ITIL or other service management frameworks. Ready to Make a Difference? If you're excited about the prospect of enhancing IT services and meet the qualifications outlined above, we want to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 01, 2025
Full time
Windows 11 Migration EngineerContract Type: 6 month Fixed Term Contract Annual Salary: £46,000 - £52,809 + excellent benefits Location: East Midlands with a site in West Midlands Are you ready to take the next step in your IT career and lead a high-impact technology transformation? Our client is seeking a skilled and proactive Windows 11 Migration Engineer to drive the transition to Windows 11 across their organisation. If you're passionate about modern workplace technologies and thrive in collaborative environments, we'd love to hear from you. Benefits Flexible working patterns to suit your lifestyle Generous annual leave- Standard 25 days + 8 bank holidays (per year) Birthday Leave Guarantee Free on-site parking Excellent pension scheme Key Responsibilities Plan & Collaborate: Partner with stakeholders and technical teams to assess hardware readiness and define upgrade paths. Lead Deployment : Coordinate pilot testing and phased rollout of Windows 11, ensuring minimal disruption and maximum scalability. Project Engagement : Actively participate in migration-related meetings, working alongside project managers, service providers, and technical leads. Checklist Development : Build and maintain a detailed migration checklist covering backups, deployment sequences, rollback protocols and compliance. Compatibility Testing : Validate software and application compatibility through testing and vendor engagement. Advanced Support : Provide 3rd line escalation support during migration phases, resolving complex platform-specific issues. Performance Monitoring : Track post-migration device health using analytics to drive continuous optimisation. Progress Reporting : Document and report migration progress across sites using dashboards and field input. User Feedback : Gather insights from call centre agents to ensure usability and workflow alignment post-migration. What You Bring Proven experience delivering IT migration projects, ideally involving Windows operating systems. Strong knowledge of endpoint management tools such as Microsoft Intune, SCCM and Active Directory. Clear and confident communication with both technical and non-technical stakeholders. A collaborative, proactive mindset and a commitment to service excellence. Familiarity with ITIL or other service management frameworks. Ready to Make a Difference? If you're excited about the prospect of enhancing IT services and meet the qualifications outlined above, we want to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Windows 11 Deployment Engineer 3 month contract My client is looking for a Windows 11 Deployment Engineer that will be responsible for a laptop refresh project around Windows 11: The successful candidate will not only be able to carry out this laptop refresh efficiently but also be able to offer 1st line support when required, to ensure all end users are set up and monitoring no issues occur. The Deployment Engineer would have experience with Intune, SCCM, Laptop Refreshes, rolling out the new laptops to end users. Deployment Engineer Requirements: Proven experience with Windows 11 Laptop Refreshes Skilled in deploying laptops Previous experience working with end users on post-deployment support. Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issues The Deployment Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Sep 01, 2025
Contractor
Windows 11 Deployment Engineer 3 month contract My client is looking for a Windows 11 Deployment Engineer that will be responsible for a laptop refresh project around Windows 11: The successful candidate will not only be able to carry out this laptop refresh efficiently but also be able to offer 1st line support when required, to ensure all end users are set up and monitoring no issues occur. The Deployment Engineer would have experience with Intune, SCCM, Laptop Refreshes, rolling out the new laptops to end users. Deployment Engineer Requirements: Proven experience with Windows 11 Laptop Refreshes Skilled in deploying laptops Previous experience working with end users on post-deployment support. Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issues The Deployment Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Client Server Ltd.
Newcastle Upon Tyne, Tyne And Wear
Desktop Support Engineer (1st / 2nd line) Newcastle onsite to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a Desktop Support Engineer you'll provide 1st line support in line with SLAs, your responsibilities will encompass hardware deployment (PCs, laptops, phones), hardware repairs and replacements, inventory management, software installations, office moves and AV support. You'll have varied and interesting role with lots of learning and self development opportunities. Location: You will be based onsite in client offices in Central Newcastle on a fulltime basis (Monday to Friday). The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have commercial experience in a similar support based role You have a strong knowledge of Windows 10 / 11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop troubleshooting skills across hardware and software You have experience of supporting AV systems You have excellent customer facing skills, you're personable, calm and can build working relationships easily What's in it for you: Please note this is a 12 month Fixed Term Contract, likely to extend Salary to £35k Professional development Apply now or call to find out more about this Desktop Support Engineer (1st / 2nd line) opportunity.
Sep 01, 2025
Full time
Desktop Support Engineer (1st / 2nd line) Newcastle onsite to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a Desktop Support Engineer you'll provide 1st line support in line with SLAs, your responsibilities will encompass hardware deployment (PCs, laptops, phones), hardware repairs and replacements, inventory management, software installations, office moves and AV support. You'll have varied and interesting role with lots of learning and self development opportunities. Location: You will be based onsite in client offices in Central Newcastle on a fulltime basis (Monday to Friday). The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have commercial experience in a similar support based role You have a strong knowledge of Windows 10 / 11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop troubleshooting skills across hardware and software You have experience of supporting AV systems You have excellent customer facing skills, you're personable, calm and can build working relationships easily What's in it for you: Please note this is a 12 month Fixed Term Contract, likely to extend Salary to £35k Professional development Apply now or call to find out more about this Desktop Support Engineer (1st / 2nd line) opportunity.
Circle Recruitment
Newcastle Upon Tyne, Tyne And Wear
IT Infrastructure Engineer - InTune / M365 - Newcastle Be the M365 Subject Matter Expert IT Deployment Engineer / IT Infrastructure Engineer, providing 3rdline IT / M365 Application support with excellent M365, InTune, Azure, Modern Device Management & IT Security experience is required by a leading company in central Newcastle You will be the subject matter expert for Microsoft and M365, working on a range of 3rd line deployment projects across the Microsoft Stack, such as InTune, SharePoint, Exchange Online, Azure, Microsoft Cloud app, Microsoft Defender, Autopilot, Mobile solutions, etc Experience required: - A subject matter expert in M365 & Microsoft, such as InTune machine deployment, InTune Environment Simplification, InTune Company Portal/Update Applications, PowerShell scripting ability, and Deployment - Proficiency with Windows OS, Microsoft Exchange, Windows Server, Active Directory, firewall, VPN, iOS, and networking protocols (TCP/IP, DNS, DHCP, SMTP). - Strong client-service approach with excellent communication and teamwork skills. - Strong IT Security, Endpoint management and Vulnerability management experience - PowerShell Scripting experience within Microsoft Applications - Ability to prioritise, manage workload, and multitask effectively. Role Responsibilities: - 3rd line support and implement Intune, M365, and modern device management. - Configure and manage Autopilot, Windows 11, SharePoint, OneDrive, SSO, and application proxies. - Design and maintain end-user computing devices (e.g., iPads, Surface devices). - Ensure Microsoft 365's operational health (security, availability, maintenance). - Assist in managing Microsoft Exchange, Mimecast security, Teams, and Autopilot. - Develop onboarding processes and provide feedback for service improvements. - Define the company's IT Security policies, including vulnerability management - Admin of Endpoint management tools - Stay updated on Microsoft 365 tools and roadmap. - Conduct monitoring and analysis, including storage and usage reports. - Own problem management and resolve escalated issues from the Ops and Desktop teams. - Review and recommend end-user technology specifications. - Lead end-user-focused projects as required. - Advise fee earners on virtual collaboration tools and document review systems. Joining a team of 6 in the IT team, this key role ensures the smooth operation of the firm's IT applications and IT systems, serving as the primary subject matter expert for Microsoft, M365 & IT Security. You'll work as part of the IT operations team and liaise with third-party service providers to support end-user technology, including Microsoft 365, MDM/Intune, EntraID, and line-of-business applications. They are looking to pay a starting salary of between £42,000 - £52,000 + Benefits + Training + Hybrid work (around 3 days in the office). To apply, press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Sep 01, 2025
Full time
IT Infrastructure Engineer - InTune / M365 - Newcastle Be the M365 Subject Matter Expert IT Deployment Engineer / IT Infrastructure Engineer, providing 3rdline IT / M365 Application support with excellent M365, InTune, Azure, Modern Device Management & IT Security experience is required by a leading company in central Newcastle You will be the subject matter expert for Microsoft and M365, working on a range of 3rd line deployment projects across the Microsoft Stack, such as InTune, SharePoint, Exchange Online, Azure, Microsoft Cloud app, Microsoft Defender, Autopilot, Mobile solutions, etc Experience required: - A subject matter expert in M365 & Microsoft, such as InTune machine deployment, InTune Environment Simplification, InTune Company Portal/Update Applications, PowerShell scripting ability, and Deployment - Proficiency with Windows OS, Microsoft Exchange, Windows Server, Active Directory, firewall, VPN, iOS, and networking protocols (TCP/IP, DNS, DHCP, SMTP). - Strong client-service approach with excellent communication and teamwork skills. - Strong IT Security, Endpoint management and Vulnerability management experience - PowerShell Scripting experience within Microsoft Applications - Ability to prioritise, manage workload, and multitask effectively. Role Responsibilities: - 3rd line support and implement Intune, M365, and modern device management. - Configure and manage Autopilot, Windows 11, SharePoint, OneDrive, SSO, and application proxies. - Design and maintain end-user computing devices (e.g., iPads, Surface devices). - Ensure Microsoft 365's operational health (security, availability, maintenance). - Assist in managing Microsoft Exchange, Mimecast security, Teams, and Autopilot. - Develop onboarding processes and provide feedback for service improvements. - Define the company's IT Security policies, including vulnerability management - Admin of Endpoint management tools - Stay updated on Microsoft 365 tools and roadmap. - Conduct monitoring and analysis, including storage and usage reports. - Own problem management and resolve escalated issues from the Ops and Desktop teams. - Review and recommend end-user technology specifications. - Lead end-user-focused projects as required. - Advise fee earners on virtual collaboration tools and document review systems. Joining a team of 6 in the IT team, this key role ensures the smooth operation of the firm's IT applications and IT systems, serving as the primary subject matter expert for Microsoft, M365 & IT Security. You'll work as part of the IT operations team and liaise with third-party service providers to support end-user technology, including Microsoft 365, MDM/Intune, EntraID, and line-of-business applications. They are looking to pay a starting salary of between £42,000 - £52,000 + Benefits + Training + Hybrid work (around 3 days in the office). To apply, press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Candidates MUST hold NPPV3 clearance Job Title: First Line Field Engineer - Windows 11 Upgrade Location: Exeter, Plymouth, or Dartmouth (field-based) Clearance Requirement: NPPV3 (must be in place before starting) Contract Type: Contract 4 Months About the Role: We are looking for a First Line Field Engineer to support a large-scale Windows 11 upgrade project across sites in Exeter, Plymouth, and Dartmouth. The role involves travelling to client locations, providing hands-on support, and ensuring a smooth transition for end users. Key Responsibilities: Perform on-site Windows 11 upgrades on desktops and laptops. Provide first-line technical support to end users during and after upgrades. Diagnose and resolve hardware/software issues, escalating where necessary. Install and configure applications, ensuring compatibility with Windows 11. Maintain accurate records of issues, resolutions, and upgrade progress. Adhere to security, compliance, and organisational IT standards. Skills & Experience Required: Proven IT support or field engineering experience. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience with troubleshooting hardware/software and basic networking. Excellent problem-solving and customer service skills. Ability to work independently across multiple sites. Valid NPPV3 security clearance (mandatory). Full UK driving licence with willingness to travel across Exeter, Plymouth, and Dartmouth. Desirable: Experience with OS deployments and upgrade projects. Familiarity with Active Directory, Group Policy, and Endpoint Manager (Intune). Relevant IT certifications (CompTIA A+, Microsoft Certified, etc.). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Sep 01, 2025
Contractor
Candidates MUST hold NPPV3 clearance Job Title: First Line Field Engineer - Windows 11 Upgrade Location: Exeter, Plymouth, or Dartmouth (field-based) Clearance Requirement: NPPV3 (must be in place before starting) Contract Type: Contract 4 Months About the Role: We are looking for a First Line Field Engineer to support a large-scale Windows 11 upgrade project across sites in Exeter, Plymouth, and Dartmouth. The role involves travelling to client locations, providing hands-on support, and ensuring a smooth transition for end users. Key Responsibilities: Perform on-site Windows 11 upgrades on desktops and laptops. Provide first-line technical support to end users during and after upgrades. Diagnose and resolve hardware/software issues, escalating where necessary. Install and configure applications, ensuring compatibility with Windows 11. Maintain accurate records of issues, resolutions, and upgrade progress. Adhere to security, compliance, and organisational IT standards. Skills & Experience Required: Proven IT support or field engineering experience. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience with troubleshooting hardware/software and basic networking. Excellent problem-solving and customer service skills. Ability to work independently across multiple sites. Valid NPPV3 security clearance (mandatory). Full UK driving licence with willingness to travel across Exeter, Plymouth, and Dartmouth. Desirable: Experience with OS deployments and upgrade projects. Familiarity with Active Directory, Group Policy, and Endpoint Manager (Intune). Relevant IT certifications (CompTIA A+, Microsoft Certified, etc.). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Windows 11 Deployment Engineer My client is looking for a Windows 11 Deployment Engineer that will be responsible for a deployment project around Windows 11: The customer is currently in the process of creating an image but would find it beneficial if the Deployment Engineer has the experience to make any recommendations on best practice as well as be able to offer support with issue that may arise during the deployment. The customer has 130 devices with an additional 90 new devices, so this role will entail re-imaging and re-builiding these devices. The successful candidate will not only be able to carry out this deployment project efficiently but also be able to offer Post-deployment support. For example, supporting the client with their current re-imaging process, making suggestions or creating strategies for improvement, fixing any errors/issues that arise in this project and working as a team to prevent that from happening again. Deployment Engineer Requirements: Proven experience with Windows 11 deployment projects Skilled in deploying laptops The ability to get involved with booking handover session with users is also desirable. Previous experience working with end users on post-deployment support. Comfortable working on-site 5 days a week Experienced with with Intune, Autopilot, Laptop Refreshes, rolling out the new laptops to end users. Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issues The Deployment Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Sep 01, 2025
Contractor
Windows 11 Deployment Engineer My client is looking for a Windows 11 Deployment Engineer that will be responsible for a deployment project around Windows 11: The customer is currently in the process of creating an image but would find it beneficial if the Deployment Engineer has the experience to make any recommendations on best practice as well as be able to offer support with issue that may arise during the deployment. The customer has 130 devices with an additional 90 new devices, so this role will entail re-imaging and re-builiding these devices. The successful candidate will not only be able to carry out this deployment project efficiently but also be able to offer Post-deployment support. For example, supporting the client with their current re-imaging process, making suggestions or creating strategies for improvement, fixing any errors/issues that arise in this project and working as a team to prevent that from happening again. Deployment Engineer Requirements: Proven experience with Windows 11 deployment projects Skilled in deploying laptops The ability to get involved with booking handover session with users is also desirable. Previous experience working with end users on post-deployment support. Comfortable working on-site 5 days a week Experienced with with Intune, Autopilot, Laptop Refreshes, rolling out the new laptops to end users. Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issues The Deployment Engineer will be required to work onsite 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Deployment Engineer Warwick 1 Month Contract Inside IR35 VIQU have partnered with a manufacturing organisation based in the Midlands who are seeking several Deployment Engineers to support with an ongoing project. The role: The successful Deployment Engineer will be supporting a project based around migrating users from an SCCM environment to Intune. Role responsibilities for the Deployment Engineer: Set up / deployment of temporary laptops for users to work on. Remove devices from SCCM and setting up on Intune. User training / support post-migration, including floorwalking Documentation Key skills & experience required: Solid experience providing Windows 10/11 support and good working knowledge of Windows environments at 2nd Line level Experience with both SCCM and Intune Experience supporting on migration projects would be a plus Strong communication and customer service skills Role details: Job role: Deployment Engineer Job type: Contract Duration: 1 month contract Rate: £200 £230 per day IR35 status: Inside IR35 Location: Onsite in Warwick To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone , by exploring the VIQU IT Recruitment website . To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Sep 01, 2025
Contractor
Deployment Engineer Warwick 1 Month Contract Inside IR35 VIQU have partnered with a manufacturing organisation based in the Midlands who are seeking several Deployment Engineers to support with an ongoing project. The role: The successful Deployment Engineer will be supporting a project based around migrating users from an SCCM environment to Intune. Role responsibilities for the Deployment Engineer: Set up / deployment of temporary laptops for users to work on. Remove devices from SCCM and setting up on Intune. User training / support post-migration, including floorwalking Documentation Key skills & experience required: Solid experience providing Windows 10/11 support and good working knowledge of Windows environments at 2nd Line level Experience with both SCCM and Intune Experience supporting on migration projects would be a plus Strong communication and customer service skills Role details: Job role: Deployment Engineer Job type: Contract Duration: 1 month contract Rate: £200 £230 per day IR35 status: Inside IR35 Location: Onsite in Warwick To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone , by exploring the VIQU IT Recruitment website . To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Windows 11 Deployment Engineer (Contract) Role: Windows 11 Deployment Engineer (Desktop/EUC) Location: Onsite in Somerset Rate: £150 - £200 per day DOE (Outside IR35) Duration: 3 months (likely extension) Start: ASAP The Opportunity We're looking for a Windows 11 Deployment Engineer to join an established team onsite in Somerset. You'll be responsible for deploying Windows 11 across a large user base, working to a clear runbook with full onboarding and support from the client.This is an Outside IR35 engagement offering a relaxed but professional working environment and a straightforward deployment process. Key Responsibilities Deploy Windows 11 to end-user devices using PXE boot (traditional/manual process). Follow a client-provided step-by-step runbook for upgrades. Schedule and coordinate with end users to arrange upgrade slots. Back up user data to network drives prior to reimaging. Join devices and accounts to Active Directory. Carry out light hardware tasks (SSD swaps, basic break/fix). Maintain clear communication with users and the wider IT team. Must-Have Skills & Experience Proven experience deploying Windows 11 (or 10) images via PXE boot in enterprise environments. Hands-on experience with hardware swaps, SSDs, and device troubleshooting . Active Directory admin skills (device joins, basic account management). Strong communication and professionalism with end users. Reliable, organised, and able to work independently onsite. Nice to Have Experience delivering large-scale Windows 10 ? 11 refresh projects . Familiarity with service desk processes for tracking and logging upgrades.
Sep 01, 2025
Full time
Windows 11 Deployment Engineer (Contract) Role: Windows 11 Deployment Engineer (Desktop/EUC) Location: Onsite in Somerset Rate: £150 - £200 per day DOE (Outside IR35) Duration: 3 months (likely extension) Start: ASAP The Opportunity We're looking for a Windows 11 Deployment Engineer to join an established team onsite in Somerset. You'll be responsible for deploying Windows 11 across a large user base, working to a clear runbook with full onboarding and support from the client.This is an Outside IR35 engagement offering a relaxed but professional working environment and a straightforward deployment process. Key Responsibilities Deploy Windows 11 to end-user devices using PXE boot (traditional/manual process). Follow a client-provided step-by-step runbook for upgrades. Schedule and coordinate with end users to arrange upgrade slots. Back up user data to network drives prior to reimaging. Join devices and accounts to Active Directory. Carry out light hardware tasks (SSD swaps, basic break/fix). Maintain clear communication with users and the wider IT team. Must-Have Skills & Experience Proven experience deploying Windows 11 (or 10) images via PXE boot in enterprise environments. Hands-on experience with hardware swaps, SSDs, and device troubleshooting . Active Directory admin skills (device joins, basic account management). Strong communication and professionalism with end users. Reliable, organised, and able to work independently onsite. Nice to Have Experience delivering large-scale Windows 10 ? 11 refresh projects . Familiarity with service desk processes for tracking and logging upgrades.
Infrastructure Engineer : Fully on site Loughborough Salary: Up to 50k Role: We're recruiting for an experienced IT Infrastructure Engineer to join a rapidly growing organisation with a UK-wide presence, supporting over 400 users across 45+ sites. This is a varied role, balancing BAU support with the delivery of strategic infrastructure projects. You'll be working across hybrid environments (on-prem and cloud), ensuring systems remain secure, scalable, and high-performing. You'll have the opportunity to take ownership of projects, influence IT strategy, and work alongside a small but highly skilled team in a business that values proactive problem-solving and continuous improvement. Key Responsibilities: Design, build, and maintain secure, scalable IT infrastructure across both on-premises and cloud environments. Lead cloud architecture, adoption, and security initiatives. Manage Windows Server, Hyper-V, Failover Clustering, and SAN environments. Administer Active Directory, Azure AD, DNS, DHCP, and Group Policy. Monitor system performance, uptime, and capacity planning. Manage Veeam backups, including monthly replication and disaster recovery processes. Support and maintain core network infrastructure (firewalls, switches, routers, cradlepoints, wireless APs). Provide technical support for the organisation's VoIP platform. Collaborate with cross-functional teams to support business-critical application deployments and iPaaS integrations. Ideal Candidate: Proven experience in an IT infrastructure or systems engineering role. Strong technical background in Microsoft environments (Windows Server, Azure, AD, Hyper-V). Solid networking knowledge (firewalls, VPN, VLANs, routing/switching). Experience managing hybrid infrastructures (on-prem SAN & cloud SaaS solutions). Hands-on backup/disaster recovery experience (Veeam preferred). Familiarity with VOIP platforms and enterprise application integration (iPaaS tools a bonus). Strong troubleshooting and documentation skills. Ability to work independently and collaboratively in a multi-site environment. Benefits: Competitive salary with growth potential. Join a fast-growing, operationally diverse business with genuine impact in your role. Opportunities to take ownership of infrastructure projects and influence IT strategy. Varied and rewarding environment with a supportive, capable team. Apply Now! If you're a skilled Infrastructure Engineer looking for a role where you can make a real impact, we'd love to hear from you. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Sep 01, 2025
Full time
Infrastructure Engineer : Fully on site Loughborough Salary: Up to 50k Role: We're recruiting for an experienced IT Infrastructure Engineer to join a rapidly growing organisation with a UK-wide presence, supporting over 400 users across 45+ sites. This is a varied role, balancing BAU support with the delivery of strategic infrastructure projects. You'll be working across hybrid environments (on-prem and cloud), ensuring systems remain secure, scalable, and high-performing. You'll have the opportunity to take ownership of projects, influence IT strategy, and work alongside a small but highly skilled team in a business that values proactive problem-solving and continuous improvement. Key Responsibilities: Design, build, and maintain secure, scalable IT infrastructure across both on-premises and cloud environments. Lead cloud architecture, adoption, and security initiatives. Manage Windows Server, Hyper-V, Failover Clustering, and SAN environments. Administer Active Directory, Azure AD, DNS, DHCP, and Group Policy. Monitor system performance, uptime, and capacity planning. Manage Veeam backups, including monthly replication and disaster recovery processes. Support and maintain core network infrastructure (firewalls, switches, routers, cradlepoints, wireless APs). Provide technical support for the organisation's VoIP platform. Collaborate with cross-functional teams to support business-critical application deployments and iPaaS integrations. Ideal Candidate: Proven experience in an IT infrastructure or systems engineering role. Strong technical background in Microsoft environments (Windows Server, Azure, AD, Hyper-V). Solid networking knowledge (firewalls, VPN, VLANs, routing/switching). Experience managing hybrid infrastructures (on-prem SAN & cloud SaaS solutions). Hands-on backup/disaster recovery experience (Veeam preferred). Familiarity with VOIP platforms and enterprise application integration (iPaaS tools a bonus). Strong troubleshooting and documentation skills. Ability to work independently and collaboratively in a multi-site environment. Benefits: Competitive salary with growth potential. Join a fast-growing, operationally diverse business with genuine impact in your role. Opportunities to take ownership of infrastructure projects and influence IT strategy. Varied and rewarding environment with a supportive, capable team. Apply Now! If you're a skilled Infrastructure Engineer looking for a role where you can make a real impact, we'd love to hear from you. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
My client, a specialist engineering manufacturer, has a fantastic opportunity for a self-reliant IT Support Lead. This role would suit a confident IT specialist, with strong ERP skills and who likes to work autonomously with confidence to support external service providers. What s on offer: Working on days with an early finish on Fridays! Up to £50k Neg DOE Great company team and culture Excellent pension scheme and life assurance Free onsite parking Sick pay scheme and cash health plan The Job: Maintain and develop company infrastructure (servers physical and virtual) Manage network connectivity and associated devices. Desktop and laptop deployment support Maintain telephony network connectivity. Software support for Windows, Office, CAD systems ERP systems maintenance and troubleshooting Provide day to day technical support to users. Manage system updates and backups and overall security. About you: Strong understanding of ERP systems with demonstrable experience Broad technical knowledge across server networks and associated software Good all-round IT background with the ability to develop and improve systems. Proven experience collaborating with external suppliers. Relevant qualifications would be a distinct advantage. Clear and patient communicator when supporting employees. Sound like you you will be working with a highly respected manufacturing company. Please apply with your CV to Janette Consulting for a further discussion about the role.
Sep 01, 2025
Full time
My client, a specialist engineering manufacturer, has a fantastic opportunity for a self-reliant IT Support Lead. This role would suit a confident IT specialist, with strong ERP skills and who likes to work autonomously with confidence to support external service providers. What s on offer: Working on days with an early finish on Fridays! Up to £50k Neg DOE Great company team and culture Excellent pension scheme and life assurance Free onsite parking Sick pay scheme and cash health plan The Job: Maintain and develop company infrastructure (servers physical and virtual) Manage network connectivity and associated devices. Desktop and laptop deployment support Maintain telephony network connectivity. Software support for Windows, Office, CAD systems ERP systems maintenance and troubleshooting Provide day to day technical support to users. Manage system updates and backups and overall security. About you: Strong understanding of ERP systems with demonstrable experience Broad technical knowledge across server networks and associated software Good all-round IT background with the ability to develop and improve systems. Proven experience collaborating with external suppliers. Relevant qualifications would be a distinct advantage. Clear and patient communicator when supporting employees. Sound like you you will be working with a highly respected manufacturing company. Please apply with your CV to Janette Consulting for a further discussion about the role.
