The Digital Inclusion Manager will play a pivotal role in supporting the Black Country s vision - of creating a region where people of all ages, abilities, and backgrounds can be active, move more, and enjoy sport - through maximising the use of digital connectivity to realise health, wellbeing and community benefits. This role aims to increase a range of opportunities for local people to be active & move more, through implementing the Physical Activity Digital Inclusion strategy to address user needs, develop digital literacy and confidence through training and support, and collaborate with other sectors to create inclusive digital services and opportunities. Main Duties 1. As the Digital Inclusion Manager, you will develop and manage an implementation plan which reflects the desired outcomes of Active Black Country s Physical Activity Digital Strategy. 2. Work with the place partners across the 4 Black Country local authority areas and Active Black Country to develop a comprehensive understanding of the digital landscape across the Black Country. 3. Develop effective working relationships with a breadth of partners and organisations to support integration across digital platforms and systems to connect, maximise resources and influence across the Black Country. 4. Be the lead advocate for the Black Country Moving digital platform as a resource for stakeholders and community organisations to promote opportunities for people to be active and access high quality CPD & training. 5. Work closely with Active Black Country s Active Communities Strategic Lead to oversee the work of the Community Engagement Officers and work closely with partners to build capacity across community organisations to become confident and capable in using digital tools that make it easier for residents to access physical activity opportunities. 6. Sustain an inclusive and accessible open data Black Country Moving Platform that promotes a diverse range of activities, services, training and CPD. 7. Ensure the Black Country Moving platform remains accessible, user friendly and responsive to community and partners needs. 8. Co-ordinate and chair project steering group meetings and produce reports for partners and appropriate governance requirements. Including ABC Strategic investment Committee. 9. Working with the support of the ABC Strategic Lead for Impact, ensure monitoring, evaluation and learning is captured and applied to help us fulfil organisational and place ambitions. 10. Work with the Active Black Country Strategic Communications Lead to share case studies and good news stories. 11. Under the Director of Partnerships manage the digital inclusion budget, ensuring accurate financial management and reporting. 12. Ensuring compliance at all times with contract management, procurement and finance procedures. 13. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures. 14. Adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times. 15. To adhere to all relevant Active Black Country Limited policies and procedures at all times. 16. Undertake such other duties as may be appropriate. Person Specification 1. Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations. 2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice. 3. Skilled in building trust and long-term relationships across sectors especially with local partners, community-based organisations, local authorities and charities. 4. Proven experience of leading digital projects, employment and skills programmes or related work and a willingness to maintain contemporary knowledge of digital trends. 5. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes. 6. Strong understanding of digital technologies (cloud platforms, data analytics, data integration, open data) 7. Demonstrable expertise in building a culture of continuous improvement and reflective practice, by supporting teams to ask effective questions, use data wisely, and apply learning practically. 8. Able to work with complexity and influence and advocate for learning beyond programme delivery. 9. Can effectively prioritise and set and meet objectives within deadlines and planned goals. 10. Can demonstrate a quality of thought disseminating data, insight and trends translating it into meaningful action and decision making. 11. Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders. 12. A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.
Sep 04, 2025
Full time
The Digital Inclusion Manager will play a pivotal role in supporting the Black Country s vision - of creating a region where people of all ages, abilities, and backgrounds can be active, move more, and enjoy sport - through maximising the use of digital connectivity to realise health, wellbeing and community benefits. This role aims to increase a range of opportunities for local people to be active & move more, through implementing the Physical Activity Digital Inclusion strategy to address user needs, develop digital literacy and confidence through training and support, and collaborate with other sectors to create inclusive digital services and opportunities. Main Duties 1. As the Digital Inclusion Manager, you will develop and manage an implementation plan which reflects the desired outcomes of Active Black Country s Physical Activity Digital Strategy. 2. Work with the place partners across the 4 Black Country local authority areas and Active Black Country to develop a comprehensive understanding of the digital landscape across the Black Country. 3. Develop effective working relationships with a breadth of partners and organisations to support integration across digital platforms and systems to connect, maximise resources and influence across the Black Country. 4. Be the lead advocate for the Black Country Moving digital platform as a resource for stakeholders and community organisations to promote opportunities for people to be active and access high quality CPD & training. 5. Work closely with Active Black Country s Active Communities Strategic Lead to oversee the work of the Community Engagement Officers and work closely with partners to build capacity across community organisations to become confident and capable in using digital tools that make it easier for residents to access physical activity opportunities. 6. Sustain an inclusive and accessible open data Black Country Moving Platform that promotes a diverse range of activities, services, training and CPD. 7. Ensure the Black Country Moving platform remains accessible, user friendly and responsive to community and partners needs. 8. Co-ordinate and chair project steering group meetings and produce reports for partners and appropriate governance requirements. Including ABC Strategic investment Committee. 9. Working with the support of the ABC Strategic Lead for Impact, ensure monitoring, evaluation and learning is captured and applied to help us fulfil organisational and place ambitions. 10. Work with the Active Black Country Strategic Communications Lead to share case studies and good news stories. 11. Under the Director of Partnerships manage the digital inclusion budget, ensuring accurate financial management and reporting. 12. Ensuring compliance at all times with contract management, procurement and finance procedures. 13. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures. 14. Adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times. 15. To adhere to all relevant Active Black Country Limited policies and procedures at all times. 16. Undertake such other duties as may be appropriate. Person Specification 1. Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations. 2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice. 3. Skilled in building trust and long-term relationships across sectors especially with local partners, community-based organisations, local authorities and charities. 4. Proven experience of leading digital projects, employment and skills programmes or related work and a willingness to maintain contemporary knowledge of digital trends. 5. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes. 6. Strong understanding of digital technologies (cloud platforms, data analytics, data integration, open data) 7. Demonstrable expertise in building a culture of continuous improvement and reflective practice, by supporting teams to ask effective questions, use data wisely, and apply learning practically. 8. Able to work with complexity and influence and advocate for learning beyond programme delivery. 9. Can effectively prioritise and set and meet objectives within deadlines and planned goals. 10. Can demonstrate a quality of thought disseminating data, insight and trends translating it into meaningful action and decision making. 11. Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders. 12. A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.
We are seeking a Product Manager who is passionate about delivering digital services that meet user needs. This role is part of our Web and Digital team within our Technology and Digital Services (TDS). You will lead the end-to-end development of innovative products, from initial concept through launch and iteration. You'll define product strategy, prioritise features, and align cross-functional teams around a shared vision. Championing agile practices, you'll guide developers, designers, and stakeholders to deliver user-centric solutions that are accessible, inclusive, and continuously evolving based on feedback and market insights. Key responsibilities To be responsible for product planning and execution throughout the full product life cycle. Gather and prioritise product and user requirements, defining the product vision and working closely with other teams to ensure budget constraints and user needs are met. Ensure that the product, or series of products, supports the overall service strategy and goals. Engage with services across the organisation to understand strategic business direction and product priorities, helping them transform their services through effective use of digital, data and technology. Measure value and use qualitative and quantitative data to inform product development decisions, including new platforms that might be used for multiple services. Translate the vision into prioritised, deliverable goals. Take considered, data-driven decisions and have the humility to learn from mistakes. Track and monitor product performance and user outcomes to iterate and improve on features. Work Style The postholder will work Monday to Friday on a hybrid schedule, with 4 office days per month. You will be required to work as directed within the core hours of Mon-Fri, 8am to 5.30pm. Main office: 160 Tooley Street, London SE12QH If you are interested in this role please send your updated CV in the first instance.
Sep 04, 2025
Seasonal
We are seeking a Product Manager who is passionate about delivering digital services that meet user needs. This role is part of our Web and Digital team within our Technology and Digital Services (TDS). You will lead the end-to-end development of innovative products, from initial concept through launch and iteration. You'll define product strategy, prioritise features, and align cross-functional teams around a shared vision. Championing agile practices, you'll guide developers, designers, and stakeholders to deliver user-centric solutions that are accessible, inclusive, and continuously evolving based on feedback and market insights. Key responsibilities To be responsible for product planning and execution throughout the full product life cycle. Gather and prioritise product and user requirements, defining the product vision and working closely with other teams to ensure budget constraints and user needs are met. Ensure that the product, or series of products, supports the overall service strategy and goals. Engage with services across the organisation to understand strategic business direction and product priorities, helping them transform their services through effective use of digital, data and technology. Measure value and use qualitative and quantitative data to inform product development decisions, including new platforms that might be used for multiple services. Translate the vision into prioritised, deliverable goals. Take considered, data-driven decisions and have the humility to learn from mistakes. Track and monitor product performance and user outcomes to iterate and improve on features. Work Style The postholder will work Monday to Friday on a hybrid schedule, with 4 office days per month. You will be required to work as directed within the core hours of Mon-Fri, 8am to 5.30pm. Main office: 160 Tooley Street, London SE12QH If you are interested in this role please send your updated CV in the first instance.
Position: Quality Assurance Specialist Department: Environmental, Health, Safety & Security (EHSS) - Programmes & Strategy Reports to: EHSS Leadership Location: London Heathrow Travel Requirement: Up to 75% (including nights, weekends, and holidays) Position Summary The Quality Assurance Specialist plays a key role within Unifi's EHSS Programmes & Strategy team, supporting continuous improvement and compliance across safety and operational procedures. This position focuses on evaluating risks, conducting field assessments, and ensuring alignment with both internal policies and external regulatory standards. The successful candidate will help enhance Unifi's Safety Management System (SMS) and support station-level engagement through structured audits and corrective action planning. Key Responsibilities Collaborate with operations, compliance, and safety teams to implement tools, procedures, and processes supporting a robust company-wide Safety Management System. Lead and manage Unifi's internal safety audit programme to ensure operational compliance with both company and regulatory requirements. Evaluate the effectiveness of current procedures and audit findings in reducing safety incidents; recommend and implement improvements as necessary. Conduct field audits and assessments to identify compliance gaps and root causes, propose and track corrective actions. Perform regular site visits to Unifi and customer stations to assess safety practices, coach staff, and promote a proactive safety culture. Collect feedback from local and regional leadership to improve the design and effectiveness of safety programmes. Develop and communicate impactful, scalable corrective actions to support compliance and continuous improvement across the organisation. Required Qualifications & Skills Bachelor's degree in Environmental Health & Safety, Engineering, Aviation Safety, or a related discipline; or 3-6 years of relevant experience in EHSS programme management or operational safety leadership. Ability to independently conduct field audits and summarise findings for leadership review and continuous improvement efforts. Strong analytical and problem-solving skills with the ability to influence cross-functional teams. Excellent technical and business writing skills. Proficient in Microsoft Office 365 (including Word, PowerPoint, SharePoint, Sway), with advanced Excel skills for data management. Preferred Qualifications Experience in airline/aviation operations, especially involving safety or quality assurance programmes. Proficiency with data visualisation tools such as Power BI, Tableau, or Spotfire. Familiarity with digital safety management systems (e.g., Gensuite or similar platforms). Work environment: Office Environment: Standard office conditions with regular multitasking and deadline-driven responsibilities. Field Conditions: Frequent outdoor work in varying weather (rain, heat, cold, etc.) and near aircraft operations, including exposure to fumes, noise, and moving machinery (e.g., jet engines, propellers). Work Schedule: Flexibility required to work varied hours, including nights, weekends, and public holidays, based on operational needs.
Sep 04, 2025
Full time
Position: Quality Assurance Specialist Department: Environmental, Health, Safety & Security (EHSS) - Programmes & Strategy Reports to: EHSS Leadership Location: London Heathrow Travel Requirement: Up to 75% (including nights, weekends, and holidays) Position Summary The Quality Assurance Specialist plays a key role within Unifi's EHSS Programmes & Strategy team, supporting continuous improvement and compliance across safety and operational procedures. This position focuses on evaluating risks, conducting field assessments, and ensuring alignment with both internal policies and external regulatory standards. The successful candidate will help enhance Unifi's Safety Management System (SMS) and support station-level engagement through structured audits and corrective action planning. Key Responsibilities Collaborate with operations, compliance, and safety teams to implement tools, procedures, and processes supporting a robust company-wide Safety Management System. Lead and manage Unifi's internal safety audit programme to ensure operational compliance with both company and regulatory requirements. Evaluate the effectiveness of current procedures and audit findings in reducing safety incidents; recommend and implement improvements as necessary. Conduct field audits and assessments to identify compliance gaps and root causes, propose and track corrective actions. Perform regular site visits to Unifi and customer stations to assess safety practices, coach staff, and promote a proactive safety culture. Collect feedback from local and regional leadership to improve the design and effectiveness of safety programmes. Develop and communicate impactful, scalable corrective actions to support compliance and continuous improvement across the organisation. Required Qualifications & Skills Bachelor's degree in Environmental Health & Safety, Engineering, Aviation Safety, or a related discipline; or 3-6 years of relevant experience in EHSS programme management or operational safety leadership. Ability to independently conduct field audits and summarise findings for leadership review and continuous improvement efforts. Strong analytical and problem-solving skills with the ability to influence cross-functional teams. Excellent technical and business writing skills. Proficient in Microsoft Office 365 (including Word, PowerPoint, SharePoint, Sway), with advanced Excel skills for data management. Preferred Qualifications Experience in airline/aviation operations, especially involving safety or quality assurance programmes. Proficiency with data visualisation tools such as Power BI, Tableau, or Spotfire. Familiarity with digital safety management systems (e.g., Gensuite or similar platforms). Work environment: Office Environment: Standard office conditions with regular multitasking and deadline-driven responsibilities. Field Conditions: Frequent outdoor work in varying weather (rain, heat, cold, etc.) and near aircraft operations, including exposure to fumes, noise, and moving machinery (e.g., jet engines, propellers). Work Schedule: Flexibility required to work varied hours, including nights, weekends, and public holidays, based on operational needs.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
KRG are working with a long established and highly respected integrated marketing agency in Brighton who are on the search for an SEO Manager to join their growing team. They work on integrated campaigns for a range of local and UK clients using their specialists across SEO, content, social media, paid media, web design and analytics. The team has been expanding over the past few months as the agency has had a increase of inbound leads with new clients and they value ensuring that none of the team have a workload which is too much, so they're looking to hire another Manager to own some of their growing client accounts! Key Responsibilities: Develop and execute SEO strategies tailored to clients' goals and target audiences. Conduct keyword research to identify opportunities for content and technical optimisation. Perform SEO audits of client websites to assess performance, uncover issues, and recommend improvements. Manage on-page SEO including meta tags, internal linking, URL structure, content optimisation, and schema markup. Oversee technical SEO such as site speed, mobile-friendliness, crawlability, indexing, and structured data. Collaborate with content teams to guide the creation of SEO-optimised content (blogs, landing pages, etc.). Monitor and analyse SEO performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Generate reports that clearly communicate SEO progress, KPIs, and ROI to clients. Stay up to date with industry trends, algorithm updates, and best practices. Coordinate with web developers to implement technical changes and enhancements. Communicate with clients regularly to provide updates, present results, and refine strategy. Support junior team members, ensuring best practices are followed across client accounts. Maintain project timelines and budgets while ensuring deliverables meet quality standards. About You: Agency side SEO experience at a Senior Executive or Manager level - or equivalent. Good organisation and time management skills. Analytical mind and problem-solving skills. Great written skills. Proficiency in Google Docs, Sheets and Slides. Basic understanding of CSS and HTML. Basic understanding of WordPress and other CMS systems. Good understanding of digital marketing channels. Basic understanding/interest in AI. What can they offer you? The agency is focusing on expanding their already established SEO team with three new hires in the past 6 months - everybody across the agency sees the value in SEO and wants the team to do well! A vibrant and creative environment in the heart of Brighton. 28 days holiday, plus bank holidays. Christmas office closure. Hybrid working model. Enhanced maternity, paternity, adoption and sick pay Employee Assistance Programme (EAP) supporting health and wellbeing Scottish Widows pension Personal Development Plan with biannual reviews and objective setting Annual pay review Unparalleled training and development opportunities. Regular employee training sessions and team-building activities Referral Bonus for introducing new employees Regular company socials Christmas and Summer company parties Amazon voucher on your birthday Local artisan coffee, weekly fruit delivery, cakes and treats Modern and creative office space with break-out areas, including pool, ping pong table and darts. Ready to Take the Next Step? If you're passionate about SEO and looking to make an impact in a team that values its people, KRG want to hear from you!
Sep 04, 2025
Full time
KRG are working with a long established and highly respected integrated marketing agency in Brighton who are on the search for an SEO Manager to join their growing team. They work on integrated campaigns for a range of local and UK clients using their specialists across SEO, content, social media, paid media, web design and analytics. The team has been expanding over the past few months as the agency has had a increase of inbound leads with new clients and they value ensuring that none of the team have a workload which is too much, so they're looking to hire another Manager to own some of their growing client accounts! Key Responsibilities: Develop and execute SEO strategies tailored to clients' goals and target audiences. Conduct keyword research to identify opportunities for content and technical optimisation. Perform SEO audits of client websites to assess performance, uncover issues, and recommend improvements. Manage on-page SEO including meta tags, internal linking, URL structure, content optimisation, and schema markup. Oversee technical SEO such as site speed, mobile-friendliness, crawlability, indexing, and structured data. Collaborate with content teams to guide the creation of SEO-optimised content (blogs, landing pages, etc.). Monitor and analyse SEO performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Generate reports that clearly communicate SEO progress, KPIs, and ROI to clients. Stay up to date with industry trends, algorithm updates, and best practices. Coordinate with web developers to implement technical changes and enhancements. Communicate with clients regularly to provide updates, present results, and refine strategy. Support junior team members, ensuring best practices are followed across client accounts. Maintain project timelines and budgets while ensuring deliverables meet quality standards. About You: Agency side SEO experience at a Senior Executive or Manager level - or equivalent. Good organisation and time management skills. Analytical mind and problem-solving skills. Great written skills. Proficiency in Google Docs, Sheets and Slides. Basic understanding of CSS and HTML. Basic understanding of WordPress and other CMS systems. Good understanding of digital marketing channels. Basic understanding/interest in AI. What can they offer you? The agency is focusing on expanding their already established SEO team with three new hires in the past 6 months - everybody across the agency sees the value in SEO and wants the team to do well! A vibrant and creative environment in the heart of Brighton. 28 days holiday, plus bank holidays. Christmas office closure. Hybrid working model. Enhanced maternity, paternity, adoption and sick pay Employee Assistance Programme (EAP) supporting health and wellbeing Scottish Widows pension Personal Development Plan with biannual reviews and objective setting Annual pay review Unparalleled training and development opportunities. Regular employee training sessions and team-building activities Referral Bonus for introducing new employees Regular company socials Christmas and Summer company parties Amazon voucher on your birthday Local artisan coffee, weekly fruit delivery, cakes and treats Modern and creative office space with break-out areas, including pool, ping pong table and darts. Ready to Take the Next Step? If you're passionate about SEO and looking to make an impact in a team that values its people, KRG want to hear from you!
Ecommerce Trading Executive Location: Lancing, West Sussex (Hybrid 2 days per month in the office) Salary: £31,716 per annum (Band E, Level 3) Hours: 35 per week Contract: Permanent About the Role Do you have a passion for e-commerce, data-led decision making, and driving online sales growth? We re looking for an Ecommerce Trading Executive to join Scout Store, the official retailer for Scouts across the UK. This is an exciting opportunity to play a key role in shaping our digital shopping experience, supporting our mission, and ensuring our online store delivers for Scouts and customers nationwide. You ll work closely with our Ecommerce Manager to: Improve customer journeys and site performance Analyse sales trends and trading reports Plan and deliver product launches, promotions, and campaigns Keep our online store engaging, fresh, and commercially successful Key Responsibilities Monitor daily online performance and contribute to strategies that increase sales Own and maintain the trading calendar to deliver launches, offers, and updates seamlessly Use data insights to optimise merchandising, product recommendations, and promotional activity Collaborate with Marketing, Supply Chain, and other teams to deliver profitable campaigns Produce clear trade reports, highlighting trends and opportunities for growth About You We re looking for a customer-first ecommerce professional with a commercial mindset and a love of data . Someone who thrives in a fast-paced environment, takes initiative, and is excited about making an impact. You ll bring: Proven experience in ecommerce with a record of driving online sales Strong analytical and reporting skills, with the ability to turn insight into action Familiarity with ecommerce platforms (Shopify, Magento, or WooCommerce) Excellent communication and collaboration skills A proactive, organised approach and focus on measurable results Why Join Us? At Scout Store, you ll be part of a purpose-driven team that combines innovation, collaboration, and impact. Working with us means you ll help shape a digital experience that supports Scouts across the UK, while also growing your own skills and career. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family Friendly employer with generous family leave For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday, 7th September 2025. Interviews will be held in person week commencing Monday, 15th September 2025 Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Sep 04, 2025
Full time
Ecommerce Trading Executive Location: Lancing, West Sussex (Hybrid 2 days per month in the office) Salary: £31,716 per annum (Band E, Level 3) Hours: 35 per week Contract: Permanent About the Role Do you have a passion for e-commerce, data-led decision making, and driving online sales growth? We re looking for an Ecommerce Trading Executive to join Scout Store, the official retailer for Scouts across the UK. This is an exciting opportunity to play a key role in shaping our digital shopping experience, supporting our mission, and ensuring our online store delivers for Scouts and customers nationwide. You ll work closely with our Ecommerce Manager to: Improve customer journeys and site performance Analyse sales trends and trading reports Plan and deliver product launches, promotions, and campaigns Keep our online store engaging, fresh, and commercially successful Key Responsibilities Monitor daily online performance and contribute to strategies that increase sales Own and maintain the trading calendar to deliver launches, offers, and updates seamlessly Use data insights to optimise merchandising, product recommendations, and promotional activity Collaborate with Marketing, Supply Chain, and other teams to deliver profitable campaigns Produce clear trade reports, highlighting trends and opportunities for growth About You We re looking for a customer-first ecommerce professional with a commercial mindset and a love of data . Someone who thrives in a fast-paced environment, takes initiative, and is excited about making an impact. You ll bring: Proven experience in ecommerce with a record of driving online sales Strong analytical and reporting skills, with the ability to turn insight into action Familiarity with ecommerce platforms (Shopify, Magento, or WooCommerce) Excellent communication and collaboration skills A proactive, organised approach and focus on measurable results Why Join Us? At Scout Store, you ll be part of a purpose-driven team that combines innovation, collaboration, and impact. Working with us means you ll help shape a digital experience that supports Scouts across the UK, while also growing your own skills and career. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary Family Friendly employer with generous family leave For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday, 7th September 2025. Interviews will be held in person week commencing Monday, 15th September 2025 Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Our client Scottish Power are currently recruiting for Marketing Executive based in Glasgow City Centre. This will be a 9-month contract initially but likely to be extended. This will also be a hybrid role so 2-3 days a week required in the office. Job Purpose The role holder will be required to adapt to prevailing business priorities, working collaboratively to deliver within tight timelines. You ll be part of a collaborative team responsible for all domestic acquisition and retention activity within our Customer Business. Your core focus will be supporting the delivery and quality assurance of prospecting and retention communications, supporting on online advertising and social media campaigns, coordinating ad-hoc marketing efforts across digital and print channels, and maintaining our suite of support materials and terms & conditions. Success in this role means producing clear, customer-focused communications and advertisements that meet business goals, alongside timely reporting and performance tracking. You ll need to be agile, responsive to shifting priorities, and committed to working closely with colleagues to meet tight deadlines and deliver impactful results. As a Marketing Executive, you ll play a key role in developing, managing, and executing marketing initiatives across our domestic customer base. Your work will directly support ScottishPower s strategic and tactical objectives by delivering innovative, effective solutions that drive acquisition and strengthen customer loyalty. Key Responsibilities •Support the development, management, and execution of marketing activity aligned with our Customer Business strategic and tactical goals. •Maintain and update customer communications, ensuring they are regularly reviewed by stakeholders and remain fully compliant. •Analyse the performance of communications and advertising, assessing their impact on key business areas such as inbound call volumes, online conversions, customer losses, and research insights. •Interpret customer feedback and research findings including insights from the Energy Panel, Customer Losses research, SEGB, and bespoke studies, to ensure communications reflect customer needs and inform action plan priorities. •Collaborate with internal teams and external partners, including Digital, Smart Metering, Sales & Marketing, and third-party stakeholders, to uphold service principles and manage contact channels through Demand Management processes. •Adapt to shifting business priorities, working flexibly and collaboratively to meet defined timelines and deliver high-quality outcomes. •Ensure all communications comply with brand guidelines, regulatory standards, and government or industry requirements. •Coordinate training, briefings, and support materials for call centre teams to ensure consistent and informed customer interactions. Skills, Knowledge & Experience The following skills, knowledge and experience are required: •Educated to degree level or equivalent professional qualification •Proven track record of delivery in marketing 3years+ essential. In energy industry preferable. •Knowledgeable and experienced campaign/communications manager •Persuasive communicator with peers, stakeholders and with senior management •Project management experience in a fast-paced dynamic environment with a strong prioritisation capability •Skilled communicator with effective influencing skills •Ability to work to targets and tight deadlines •Ability to quickly interpret data and make informed judgements •Ability to work collaboratively and cross-functionally to deliver common objectives •Awareness of key commercial considerations •Ability to adapt to a rapidly changing environment •Numerate and analytical, with excellent attention to detail •PC, Microsoft Office Literate. Knowledge of systems, SAP, JIRA, Figma and Serafin advantageous but not essential. Minimum Criteria (mandatory) •Educated to degree level or equivalent professional qualification •Proven track record of delivery in marketing communications •Experience of running integrated Customer Communication Marketing Campaigns •SAP & Engage One knowledge •Digital Marketing knowledge •Strong stakeholder skills •Demonstrable experience of strong budgetary control •Demonstrable ability of being numerate and analytical •PC literate, in particular experience using Microsoft Office
Sep 04, 2025
Contractor
Our client Scottish Power are currently recruiting for Marketing Executive based in Glasgow City Centre. This will be a 9-month contract initially but likely to be extended. This will also be a hybrid role so 2-3 days a week required in the office. Job Purpose The role holder will be required to adapt to prevailing business priorities, working collaboratively to deliver within tight timelines. You ll be part of a collaborative team responsible for all domestic acquisition and retention activity within our Customer Business. Your core focus will be supporting the delivery and quality assurance of prospecting and retention communications, supporting on online advertising and social media campaigns, coordinating ad-hoc marketing efforts across digital and print channels, and maintaining our suite of support materials and terms & conditions. Success in this role means producing clear, customer-focused communications and advertisements that meet business goals, alongside timely reporting and performance tracking. You ll need to be agile, responsive to shifting priorities, and committed to working closely with colleagues to meet tight deadlines and deliver impactful results. As a Marketing Executive, you ll play a key role in developing, managing, and executing marketing initiatives across our domestic customer base. Your work will directly support ScottishPower s strategic and tactical objectives by delivering innovative, effective solutions that drive acquisition and strengthen customer loyalty. Key Responsibilities •Support the development, management, and execution of marketing activity aligned with our Customer Business strategic and tactical goals. •Maintain and update customer communications, ensuring they are regularly reviewed by stakeholders and remain fully compliant. •Analyse the performance of communications and advertising, assessing their impact on key business areas such as inbound call volumes, online conversions, customer losses, and research insights. •Interpret customer feedback and research findings including insights from the Energy Panel, Customer Losses research, SEGB, and bespoke studies, to ensure communications reflect customer needs and inform action plan priorities. •Collaborate with internal teams and external partners, including Digital, Smart Metering, Sales & Marketing, and third-party stakeholders, to uphold service principles and manage contact channels through Demand Management processes. •Adapt to shifting business priorities, working flexibly and collaboratively to meet defined timelines and deliver high-quality outcomes. •Ensure all communications comply with brand guidelines, regulatory standards, and government or industry requirements. •Coordinate training, briefings, and support materials for call centre teams to ensure consistent and informed customer interactions. Skills, Knowledge & Experience The following skills, knowledge and experience are required: •Educated to degree level or equivalent professional qualification •Proven track record of delivery in marketing 3years+ essential. In energy industry preferable. •Knowledgeable and experienced campaign/communications manager •Persuasive communicator with peers, stakeholders and with senior management •Project management experience in a fast-paced dynamic environment with a strong prioritisation capability •Skilled communicator with effective influencing skills •Ability to work to targets and tight deadlines •Ability to quickly interpret data and make informed judgements •Ability to work collaboratively and cross-functionally to deliver common objectives •Awareness of key commercial considerations •Ability to adapt to a rapidly changing environment •Numerate and analytical, with excellent attention to detail •PC, Microsoft Office Literate. Knowledge of systems, SAP, JIRA, Figma and Serafin advantageous but not essential. Minimum Criteria (mandatory) •Educated to degree level or equivalent professional qualification •Proven track record of delivery in marketing communications •Experience of running integrated Customer Communication Marketing Campaigns •SAP & Engage One knowledge •Digital Marketing knowledge •Strong stakeholder skills •Demonstrable experience of strong budgetary control •Demonstrable ability of being numerate and analytical •PC literate, in particular experience using Microsoft Office
Job Title: Admin & Operations Coordinator Location: Cheltenham About the Role: We are seeking a highly organised and proactive Admin & Operations Coordinator to join the team at a shopping centre in Cheltenham. This pivotal role supports the smooth day-to-day running of the centre, managing internal and external communications, maintaining operational compliance, supporting marketing initiatives, and providing vital administrative support. You will be the key link between occupiers, suppliers, and stakeholders, ensuring an exceptional experience for both retailers and visitors. Key Responsibilities: People & Communication Act as the first point of contact for occupiers and customers, ensuring effective communication and prompt issue resolution. Coordinate internal communications and manage occupier briefings, meetings, and newsletters. Maintain the occupier handbook and facilitate clear, regular updates. Support Centre Management with meeting preparation, minute taking, and visitor management. Marketing & Promotions Coordinate occupier promotional activity requests and liaise with the Marketing team and Centre Manager. Maintain and update the centre's website and social media channels with events and retailer news. Engage with local charities and community groups to facilitate in-centre events and initiatives. Assist in the delivery of marketing campaigns and work closely with PR and marketing agencies. Operational & Financial Management Assist with monitoring footfall and occupier performance, and support business planning. Manage service providers, ensuring SLA compliance. Maintain financial records through HORIZON, including invoicing, service charges, petty cash, and budget tracking. Support commercialisation and manage vacant units, including discretionary spend oversight. Administrative & Office Management Oversee smooth office operations including calls, correspondence, stationery procurement, and IT coordination. Process purchase orders, reconcile invoices, and produce financial and client reports. Maintain accurate records of service charge expenditure and reporting. Revenue & Promotions Manage promotional bookings and ensure compliance with centre policies. Track income and expenditure related to promotional activity. Ensure smooth execution of occupier promotional activity with clear communication and follow-up. Additional Duties Support duty management responsibilities in the absence of the Centre Manager. Liaise with external managing agents (Sanderson Weatherall) and other stakeholders to ensure service excellence. Assist in event coordination and regular inspections of vacant units. What We're Looking For: Proven administrative or office management experience, ideally in retail, property, or commercial environments. Strong organisational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in Microsoft Office and familiar with digital platforms (social media, website updates). Knowledge of Health & Safety practices in a commercial setting. Financial administration experience, including budgeting and invoice processing. A proactive, flexible, and professional approach to work. What You'll Gain: A dynamic and varied role at the heart of a vibrant retail centre. Opportunities to work collaboratively with occupiers, the local community, and marketing professionals. Exposure to operational, marketing, and commercial property management practices. A supportive team environment with room for professional growth.
Sep 04, 2025
Full time
Job Title: Admin & Operations Coordinator Location: Cheltenham About the Role: We are seeking a highly organised and proactive Admin & Operations Coordinator to join the team at a shopping centre in Cheltenham. This pivotal role supports the smooth day-to-day running of the centre, managing internal and external communications, maintaining operational compliance, supporting marketing initiatives, and providing vital administrative support. You will be the key link between occupiers, suppliers, and stakeholders, ensuring an exceptional experience for both retailers and visitors. Key Responsibilities: People & Communication Act as the first point of contact for occupiers and customers, ensuring effective communication and prompt issue resolution. Coordinate internal communications and manage occupier briefings, meetings, and newsletters. Maintain the occupier handbook and facilitate clear, regular updates. Support Centre Management with meeting preparation, minute taking, and visitor management. Marketing & Promotions Coordinate occupier promotional activity requests and liaise with the Marketing team and Centre Manager. Maintain and update the centre's website and social media channels with events and retailer news. Engage with local charities and community groups to facilitate in-centre events and initiatives. Assist in the delivery of marketing campaigns and work closely with PR and marketing agencies. Operational & Financial Management Assist with monitoring footfall and occupier performance, and support business planning. Manage service providers, ensuring SLA compliance. Maintain financial records through HORIZON, including invoicing, service charges, petty cash, and budget tracking. Support commercialisation and manage vacant units, including discretionary spend oversight. Administrative & Office Management Oversee smooth office operations including calls, correspondence, stationery procurement, and IT coordination. Process purchase orders, reconcile invoices, and produce financial and client reports. Maintain accurate records of service charge expenditure and reporting. Revenue & Promotions Manage promotional bookings and ensure compliance with centre policies. Track income and expenditure related to promotional activity. Ensure smooth execution of occupier promotional activity with clear communication and follow-up. Additional Duties Support duty management responsibilities in the absence of the Centre Manager. Liaise with external managing agents (Sanderson Weatherall) and other stakeholders to ensure service excellence. Assist in event coordination and regular inspections of vacant units. What We're Looking For: Proven administrative or office management experience, ideally in retail, property, or commercial environments. Strong organisational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in Microsoft Office and familiar with digital platforms (social media, website updates). Knowledge of Health & Safety practices in a commercial setting. Financial administration experience, including budgeting and invoice processing. A proactive, flexible, and professional approach to work. What You'll Gain: A dynamic and varied role at the heart of a vibrant retail centre. Opportunities to work collaboratively with occupiers, the local community, and marketing professionals. Exposure to operational, marketing, and commercial property management practices. A supportive team environment with room for professional growth.
My client within the financial services sector is seeking a Senior AEM Full Stack Developer to join their team for a project. The role will be working on migrating existing microsites into AEM, delivering scalable cloud native digital experiences. Role Requirements: Extensive experience in Adobe Experience Manager development. Strong Java, Sling, OSGI and slightly skills Strong front-end skills: Javascript, React, Angular and HTML5 Experience with CI/CD pipelines, Git, Jenkins and Cloud Manager Ability to translate Figma designs into responsive AEM components. 6 month Contract Location: London/Hybrid 3 days a week onsite. Day rate 540 p/d Outside IR35 If interested please reply back with your most up to date cv and best number to reach you on. Thanks Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Sep 04, 2025
Contractor
My client within the financial services sector is seeking a Senior AEM Full Stack Developer to join their team for a project. The role will be working on migrating existing microsites into AEM, delivering scalable cloud native digital experiences. Role Requirements: Extensive experience in Adobe Experience Manager development. Strong Java, Sling, OSGI and slightly skills Strong front-end skills: Javascript, React, Angular and HTML5 Experience with CI/CD pipelines, Git, Jenkins and Cloud Manager Ability to translate Figma designs into responsive AEM components. 6 month Contract Location: London/Hybrid 3 days a week onsite. Day rate 540 p/d Outside IR35 If interested please reply back with your most up to date cv and best number to reach you on. Thanks Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Sep 04, 2025
Full time
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Sep 04, 2025
Full time
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Sep 04, 2025
Full time
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Sep 04, 2025
Full time
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
Sep 04, 2025
Full time
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Sep 04, 2025
Full time
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Sep 04, 2025
Full time
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
Sep 04, 2025
Full time
Job Description: Supply Chain Implant Location: Waltham Work Arrangement: Hybrid (2 days in the office, 3 days from home) Salary: Competitive, with company performance bonus Hours: 37.5 hours per week (Monday to Friday) Type: Permanent At Mars, we're thrilled to offer an exciting opportunity for a Supply Chain Implant to join our dynamic team! Role Overview: As a Supply Chain Implant, you'll drive dynamic supply chain initiatives by fostering collaborative relationships with one of our key customers. Your mission is to elevate the customer experience by developing joint supply chain business plans and addressing service impact areas. You'll maintain best-in-class performance across our UK supply chain, ensuring operational excellence and customer satisfaction. You will do this through a robust digital capability, using data and insights to drive the right solutions, whilst also thinking where digital technology can enhance our customer offering Key Responsibilities: Develop a genuine collaborative relationship with your customer, then enables a transparent and proactive WOW. Taking the partnership from strength to strength Efficiently manage internal and external stakeholders to maximize key customer metrics like Inbound Service, In-Store Availability, and Customer Stock Holding. Collaborate with demand planning and sales teams to manage baseline forecasting and plan promotional activities, ensuring optimal customer stockholding. Think outside the box when it comes to your customer through a digital first mindset- constantly thinking and exploring how this can enhance our relationship and customer offering Develop strategies to mitigate long-term supply chain shortages, enhancing inbound service performance and overall efficiency. Analyze customer systems to identify supply trends and take action to resolve issues. Provide operational support to customer service by resolving failed orders and addressing risks to promotional SKU deliveries. What We're Looking For: Minimum of 1 year supply chain experience Excellent communication skills (written and verbal) Tech-savvy with proficiency in Excel, PowerPoint, and data analysis Collaborative and resilient relationship manager Comfortable presenting to a wide range of customers and stakeholders Driver's license essential What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. About Mars Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's , SNICKERS , TWIX , MILKY WAY , DOVE , PEDIGREE , ROYAL CANIN , WHISKAS , EXTRA , ORBIT , 5 , SKITTLES , BEN'S ORIGINAL and COCOAVIA . Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals , BluePearl , Linnaeus, AniCura, VCA and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.
About the role We re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services. In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships. Using insight and analysis, you ll provide recommendations to support the growth of our care services and help keep our Homes thriving. We re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships. You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits. Purpose of the role To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement. To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake. To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level. Key responsibilities Marketing & Communications Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends. Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers. Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning. Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly. Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group. Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors. Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth. Process Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment. Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting. Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention. Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments. Other To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines. To understand and ensure we are compliant with Competition & Markets Authority guidance on care home To undertake other such duties as may be required and which are consistent with the nature of this role. Person specification Knowledge and experience Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement. Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard. Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics. Good understanding of relevant marketing and charitable legislation and guidelines. Experience of enquiry management and reporting systems (e.g., Found ) is desirable. Skills and abilities Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels. Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels. Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks. Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials. Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration. Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance. Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content. A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter Other The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required. Be willing to work flexibly including some evenings and weekends. Personal characteristics Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values. A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach. Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery. Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges. Reliable and professional, with the ability to remain flexible, calm, and composed under pressure. We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
Sep 04, 2025
Full time
About the role We re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services. In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships. Using insight and analysis, you ll provide recommendations to support the growth of our care services and help keep our Homes thriving. We re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships. You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits. Purpose of the role To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement. To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake. To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level. Key responsibilities Marketing & Communications Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends. Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers. Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning. Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly. Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group. Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors. Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth. Process Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment. Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting. Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention. Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments. Other To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines. To understand and ensure we are compliant with Competition & Markets Authority guidance on care home To undertake other such duties as may be required and which are consistent with the nature of this role. Person specification Knowledge and experience Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement. Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard. Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics. Good understanding of relevant marketing and charitable legislation and guidelines. Experience of enquiry management and reporting systems (e.g., Found ) is desirable. Skills and abilities Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels. Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels. Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks. Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials. Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration. Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance. Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content. A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter Other The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required. Be willing to work flexibly including some evenings and weekends. Personal characteristics Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values. A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach. Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery. Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges. Reliable and professional, with the ability to remain flexible, calm, and composed under pressure. We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (see below) Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (see below) Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
G4S are looking for an experienced Security Officer to work nights only at an established site in Basildon where you will be required to carry out duties in a busy environment where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have a full UK manual driving licence and an SIA license. MUST apply with a CV for be considered. Your Time at Work Position: Security Officer Location: Basildon Pay Rate: £12.50 per hour Hours: Full-time - 42 hours a week Shifts: Nights only - 4 on, 4 off shift pattern working 12 hour shifts from 7pm to 7am Your duties will include: - Greeting staff and visitors - Controlling access in and out of the building - Ensuring everyone follows the security and safety protocols of the site - Patrolling the premises and ensuring security protocols are being adhered to - Mobile patrolling the sites in a company vehicle - Gatehouse duties - Conducting searches when required - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G131) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Sep 04, 2025
Full time
G4S are looking for an experienced Security Officer to work nights only at an established site in Basildon where you will be required to carry out duties in a busy environment where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have a full UK manual driving licence and an SIA license. MUST apply with a CV for be considered. Your Time at Work Position: Security Officer Location: Basildon Pay Rate: £12.50 per hour Hours: Full-time - 42 hours a week Shifts: Nights only - 4 on, 4 off shift pattern working 12 hour shifts from 7pm to 7am Your duties will include: - Greeting staff and visitors - Controlling access in and out of the building - Ensuring everyone follows the security and safety protocols of the site - Patrolling the premises and ensuring security protocols are being adhered to - Mobile patrolling the sites in a company vehicle - Gatehouse duties - Conducting searches when required - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G131) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
