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Adecco
Digital Integration Analyst
Adecco
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa 55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa 55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 04, 2025
Full time
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa 55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa 55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Pontoon
SOAR Engineer - Security Orchestration, Automation & Response
Pontoon Welwyn Garden City, Hertfordshire
Job Title: Security Orchestration, Automation & Response (SOAR) Engineer Duration: 6-month contract Location: Welwyn garden city - Hybrid (1 to 2 days per week on site) Daily Rate: 850 inside umbrella About the role: As a SOAR Engineer, you will be at the forefront of enhancing security capabilities. Your contributions will play a pivotal role in detecting and preventing security threats while ensuring faster and more effective responses. You'll collaborate across various teams, empowering your colleagues to focus on what they do best. Key Responsibilities: Design and develop security automations across SOAR platforms and various security tools. Collaborate with analysts and engineers to improve workflows and enhance operational efficiency. Maintain and improve existing playbooks and automations for optimal platform performance. Stay updated on the latest security trends and techniques to continually refine our strategies. What We're Looking For: To thrive in this role, you should possess the following technical skills and experience: Cyber Security Tools : Hands-on experience with SOAR platforms and Threat Intelligence Platforms. Programming Expertise : Proficiency in Python script with a solid experience of REST APIs to develop and interact with them effectively. Framework Knowledge : Familiarity with the MITRE ATT&CK framework or equivalent, including knowledge of emerging threat actor tactics, techniques, and procedures. Operating Systems : Experience and working knowledge of both Linux and Windows platforms. Public Cloud Experience: Familiarity with working in public cloud environments is a plus! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 04, 2025
Contractor
Job Title: Security Orchestration, Automation & Response (SOAR) Engineer Duration: 6-month contract Location: Welwyn garden city - Hybrid (1 to 2 days per week on site) Daily Rate: 850 inside umbrella About the role: As a SOAR Engineer, you will be at the forefront of enhancing security capabilities. Your contributions will play a pivotal role in detecting and preventing security threats while ensuring faster and more effective responses. You'll collaborate across various teams, empowering your colleagues to focus on what they do best. Key Responsibilities: Design and develop security automations across SOAR platforms and various security tools. Collaborate with analysts and engineers to improve workflows and enhance operational efficiency. Maintain and improve existing playbooks and automations for optimal platform performance. Stay updated on the latest security trends and techniques to continually refine our strategies. What We're Looking For: To thrive in this role, you should possess the following technical skills and experience: Cyber Security Tools : Hands-on experience with SOAR platforms and Threat Intelligence Platforms. Programming Expertise : Proficiency in Python script with a solid experience of REST APIs to develop and interact with them effectively. Framework Knowledge : Familiarity with the MITRE ATT&CK framework or equivalent, including knowledge of emerging threat actor tactics, techniques, and procedures. Operating Systems : Experience and working knowledge of both Linux and Windows platforms. Public Cloud Experience: Familiarity with working in public cloud environments is a plus! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Security Risk Analyst
VIQU IT City, London
Security Risk Analyst 6-month contract London/Remote Inside IR35 My Customer is looking for a Security Risk Analyst to join their Governance, Risk & Compliance (GRC) team. You will play a key role in strengthening their risk management processes, working primarily with Archer and other GRC tools to support risk assessment, compliance, and governance activities. In this role, you will be responsible for identifying, assessing, and tracking security risks across assets, systems, and third parties, ensuring compliance with internal standards, policies, and regulatory frameworks. Key Skills from the Security Risk Analyst: Strong background in Security Risk and Governance with hands-on experience in Archer (experience with other GRC tools is also valuable). Solid understanding of risk assessment methodologies, security frameworks (NIST, ISO (phone number removed , and compliance requirements (GDPR, PCI DSS, SOX). Strong written communication skills, able to produce clear technical reports and risk documentation. Excellent stakeholder management, able to collaborate across technical and non-technical teams. Beneficial certifications: CISSP, CISA, CISM (or equivalent). ISO27001 / ISMS Accredited qualifications would be beneficial Experience working in financial sector would be beneficial Experience in ensuring internal IT system compliance against agreed standards Key Responsibilities of the Security Risk Analyst: Maintain and improve the security risk assessment framework, procedures, and workflows. Manage and update security questionnaires to align with compliance requirements, industry standards, and regulations. Conduct asset-level and third-party/vendor risk assessments. Analyse and document inherent and residual risks, providing clear recommendations. Produce detailed technical reports highlighting findings, control gaps, and proposed remediation plans. Drive remediation Perform periodic and ad-hoc risk assessments in line with organisational policies. The Security Risk Analyst is required onsite in London, once a week. Apply now to speak with VIQU IT in confidence about the Security Risk Analyst role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Sep 04, 2025
Contractor
Security Risk Analyst 6-month contract London/Remote Inside IR35 My Customer is looking for a Security Risk Analyst to join their Governance, Risk & Compliance (GRC) team. You will play a key role in strengthening their risk management processes, working primarily with Archer and other GRC tools to support risk assessment, compliance, and governance activities. In this role, you will be responsible for identifying, assessing, and tracking security risks across assets, systems, and third parties, ensuring compliance with internal standards, policies, and regulatory frameworks. Key Skills from the Security Risk Analyst: Strong background in Security Risk and Governance with hands-on experience in Archer (experience with other GRC tools is also valuable). Solid understanding of risk assessment methodologies, security frameworks (NIST, ISO (phone number removed , and compliance requirements (GDPR, PCI DSS, SOX). Strong written communication skills, able to produce clear technical reports and risk documentation. Excellent stakeholder management, able to collaborate across technical and non-technical teams. Beneficial certifications: CISSP, CISA, CISM (or equivalent). ISO27001 / ISMS Accredited qualifications would be beneficial Experience working in financial sector would be beneficial Experience in ensuring internal IT system compliance against agreed standards Key Responsibilities of the Security Risk Analyst: Maintain and improve the security risk assessment framework, procedures, and workflows. Manage and update security questionnaires to align with compliance requirements, industry standards, and regulations. Conduct asset-level and third-party/vendor risk assessments. Analyse and document inherent and residual risks, providing clear recommendations. Produce detailed technical reports highlighting findings, control gaps, and proposed remediation plans. Drive remediation Perform periodic and ad-hoc risk assessments in line with organisational policies. The Security Risk Analyst is required onsite in London, once a week. Apply now to speak with VIQU IT in confidence about the Security Risk Analyst role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Senior Vulnerability Analyst
Akkodis
Senior Vulnerability Analyst £50,000 - £57,000 + bonus and extensive benefits Full Time/Permanent West Midlands/Hybrid - 1-2 days a month in the office on average The Role and Company: I am looking for a driven Senior Vulnerability Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Senior Vulnerability Analyst you will be joining a highly skilled Cyber Defence team. As a key part if this team you will manage threats to the organisation and safeguard systems that enable the business to function safely and effectively. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities: Conducting regular vulnerability assessments using automated scanning tools, manual testing techniques, and security best practices to identify vulnerabilities in systems, networks, and applications Managing the life cycle of vulnerabilities from discovery to remediation, including vulnerability triage, prioritisation, tracking, and reporting Analysing the impact and severity of identified vulnerabilities based on factors such as the likelihood of exploitation, potential impact on the organisation, and existing security controls Collaborating with system administrators, developers, and other stakeholders to develop and implement effective remediation plans to address identified vulnerabilities in a timely manner Working closely with IT teams to ensure that security patches and updates are applied promptly to mitigate known vulnerabilities and reduce the organisation's exposure to security risks Generating detailed vulnerability assessment reports, including findings, recommendations, and risk assessments, to communicate the status of vulnerabilities to management and stakeholders Providing guidance and training to employees on best practices for identifying and reporting security vulnerabilities, promoting a culture of security awareness within the organisation Experience required: Previous experience in a similar Vulnerability Management role preferably with experience in Operational Technology (OT) Skilled in cyber security, physical security, and risk management principles Excellent analytical and investigative skills Strong knowledge of the hardware and software systems in use across both IT and OT domains and the architectural arrangements in place to support management and operation of systems Ability to adapt to evolving threat landscapes Effective communication, critical thinking and problem-solving skills Must either hold SC clearance already or be eligible to obtain this if successful Please apply via the link or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 04, 2025
Full time
Senior Vulnerability Analyst £50,000 - £57,000 + bonus and extensive benefits Full Time/Permanent West Midlands/Hybrid - 1-2 days a month in the office on average The Role and Company: I am looking for a driven Senior Vulnerability Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Senior Vulnerability Analyst you will be joining a highly skilled Cyber Defence team. As a key part if this team you will manage threats to the organisation and safeguard systems that enable the business to function safely and effectively. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities: Conducting regular vulnerability assessments using automated scanning tools, manual testing techniques, and security best practices to identify vulnerabilities in systems, networks, and applications Managing the life cycle of vulnerabilities from discovery to remediation, including vulnerability triage, prioritisation, tracking, and reporting Analysing the impact and severity of identified vulnerabilities based on factors such as the likelihood of exploitation, potential impact on the organisation, and existing security controls Collaborating with system administrators, developers, and other stakeholders to develop and implement effective remediation plans to address identified vulnerabilities in a timely manner Working closely with IT teams to ensure that security patches and updates are applied promptly to mitigate known vulnerabilities and reduce the organisation's exposure to security risks Generating detailed vulnerability assessment reports, including findings, recommendations, and risk assessments, to communicate the status of vulnerabilities to management and stakeholders Providing guidance and training to employees on best practices for identifying and reporting security vulnerabilities, promoting a culture of security awareness within the organisation Experience required: Previous experience in a similar Vulnerability Management role preferably with experience in Operational Technology (OT) Skilled in cyber security, physical security, and risk management principles Excellent analytical and investigative skills Strong knowledge of the hardware and software systems in use across both IT and OT domains and the architectural arrangements in place to support management and operation of systems Ability to adapt to evolving threat landscapes Effective communication, critical thinking and problem-solving skills Must either hold SC clearance already or be eligible to obtain this if successful Please apply via the link or contact (see below) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Functional Business Analysts
Matchtech Group Plc Northampton, Northamptonshire
Overview: We are seeking two experienced Functional Business Analysts with a strong background in Payments and Issuing to join a high-profile programme. The ideal candidates will be adept at working across business and technology teams to capture, analyse, and translate business requirements into clear deliverables within a complex financial services environment. Key Responsibilities: Collaborate with stakeholders to elicit, define, and document functional requirements for Payments and Issuing processes. Analyse existing processes, systems, and workflows to identify gaps and improvement opportunities. Translate business requirements into clear functional specifications for technical teams. Support non-development infrastructure projects within the payments domain. Facilitate workshops, meetings, and walkthroughs with cross-functional teams. Ensure requirements align with strategic objectives, regulatory standards, and compliance obligations. Assist in test planning, execution support, and validation to ensure solutions meet business needs. Maintain strong stakeholder engagement and manage expectations throughout the project lifecycle. Required Skills & Experience: Proven experience as a Functional Business Analyst in the Payments / Issuing space. Strong understanding of payment processing, card issuing, transaction flows, and related infrastructure. Experience working in large-scale financial services or banking environments. Skilled in requirements gathering, analysis, and documentation using industry-standard methods. Ability to work on non-development infrastructure projects and liaise effectively with both technical and business teams. Excellent communication, facilitation, and stakeholder management skills. Strong analytical and problem-solving capabilities. Desirable: Familiarity with industry regulations, compliance, and security standards in the payments sector. Experience working in agile or hybrid delivery environments.
Sep 04, 2025
Contractor
Overview: We are seeking two experienced Functional Business Analysts with a strong background in Payments and Issuing to join a high-profile programme. The ideal candidates will be adept at working across business and technology teams to capture, analyse, and translate business requirements into clear deliverables within a complex financial services environment. Key Responsibilities: Collaborate with stakeholders to elicit, define, and document functional requirements for Payments and Issuing processes. Analyse existing processes, systems, and workflows to identify gaps and improvement opportunities. Translate business requirements into clear functional specifications for technical teams. Support non-development infrastructure projects within the payments domain. Facilitate workshops, meetings, and walkthroughs with cross-functional teams. Ensure requirements align with strategic objectives, regulatory standards, and compliance obligations. Assist in test planning, execution support, and validation to ensure solutions meet business needs. Maintain strong stakeholder engagement and manage expectations throughout the project lifecycle. Required Skills & Experience: Proven experience as a Functional Business Analyst in the Payments / Issuing space. Strong understanding of payment processing, card issuing, transaction flows, and related infrastructure. Experience working in large-scale financial services or banking environments. Skilled in requirements gathering, analysis, and documentation using industry-standard methods. Ability to work on non-development infrastructure projects and liaise effectively with both technical and business teams. Excellent communication, facilitation, and stakeholder management skills. Strong analytical and problem-solving capabilities. Desirable: Familiarity with industry regulations, compliance, and security standards in the payments sector. Experience working in agile or hybrid delivery environments.
Adecco
Digital Integration Analyst
Adecco
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 04, 2025
Full time
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Incident Response Analyst
Hays Technology Rogerstone, Gwent
Incident Response Analyst Permanent - 52k - 57k + strong benefits Location: Hybrid - South Wales Your new company I am looking to recruit an Incident Response Analyst to join a leader in the utilities space. The business have been investing in their cyber security and IT estate and are continuing to grow and enhance their security posture. The company has a strong reputation, and we have placed numerous people into careers there, with strong feedback. Your new role This is an interesting opportunity to help deliver strategy which will enhance the organisation's security resilience, proactively contributing to mitigating threats, at a good time when the company is expanding and investing in its IT and cyber security estate. Working alongside the SOC, the primary responsibility of an incident responder is to rapidly investigate and document cybersecurity incidents within the organisation. Key parts of the role: Monitor and analyse network traffic, system logs, and other data sources to identify potential security incidents. Investigate alerts and suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data to determine the root cause of the incident and identify recommendations for improvement. Document and report incidents to the incident response team and other relevant stakeholders. Stay informed about emerging cyber threats and vulnerabilities. What you'll need to succeed Experience in a similar role, ideally around CNI and OT, with exposure to cyber plans. Proven experience operating in a SOC or a related cyber security role. In-depth knowledge of cyber threats, threat intelligence frameworks and cyber security best practice. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Ability to obtain UK Security Clearance What you'll get in return Salary of between 52k- 57k Hybrid working 2/3 days in South Wales per week Possible bonus 5% pension contribution from you, the company pays 10% Enhanced pay for parental leave And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Incident Response Analyst Permanent - 52k - 57k + strong benefits Location: Hybrid - South Wales Your new company I am looking to recruit an Incident Response Analyst to join a leader in the utilities space. The business have been investing in their cyber security and IT estate and are continuing to grow and enhance their security posture. The company has a strong reputation, and we have placed numerous people into careers there, with strong feedback. Your new role This is an interesting opportunity to help deliver strategy which will enhance the organisation's security resilience, proactively contributing to mitigating threats, at a good time when the company is expanding and investing in its IT and cyber security estate. Working alongside the SOC, the primary responsibility of an incident responder is to rapidly investigate and document cybersecurity incidents within the organisation. Key parts of the role: Monitor and analyse network traffic, system logs, and other data sources to identify potential security incidents. Investigate alerts and suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data to determine the root cause of the incident and identify recommendations for improvement. Document and report incidents to the incident response team and other relevant stakeholders. Stay informed about emerging cyber threats and vulnerabilities. What you'll need to succeed Experience in a similar role, ideally around CNI and OT, with exposure to cyber plans. Proven experience operating in a SOC or a related cyber security role. In-depth knowledge of cyber threats, threat intelligence frameworks and cyber security best practice. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Ability to obtain UK Security Clearance What you'll get in return Salary of between 52k- 57k Hybrid working 2/3 days in South Wales per week Possible bonus 5% pension contribution from you, the company pays 10% Enhanced pay for parental leave And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Michael Page
Information Security Analyst (Hybrid / Hatfield)
Michael Page Hatfield, Hertfordshire
The Information Security Analyst will play a critical role in safeguarding the organisation's systems and data, ensuring compliance with security policies and regulations. Based in Hatfield, this role is ideal for individuals passionate about the life science industry and technology. Client Details The hiring company is a medium-sized organisation operating within the life science industry, with a focus on innovation and excellence in its field. The company is known for its commitment to leveraging technology to drive forward its mission. Description Implement and maintain ISMS aligning with ISO27001 Ensure security controls are in-place based on ISO27001 and NIST As the regional security representative in the global Security / Technology project Lead / execute phishing campaign Conduct vulnerability assessments and implement measures to mitigate potential risks. Involve in global security operations process, analysis and escalate security alerts / tickets from global SOC team Maintain and update security policies, standards, and procedures in alignment with industry regulations. Collaborate with cross-functional teams to ensure secure system designs and implementations. Provide training and support to staff to enhance security awareness across the organisation. Profile Practical experience and understanding of ISO27001 Familiar with NIST and GDPR is preferred Solid experience in threat, risk and vulnerabilities management process Experience with security tools such as SIEM, intrusion detection systems, and endpoint protection. Strong analytical and problem-solving skills. Hold at least one security related professional certification is desirable Job Offer 24 days of holiday leave Performance-based bonus of up to 10%. Pension scheme with contributions up to 10%. Private medical insurance, life assurance, dental cover Finance support on professional certifications / memberships
Sep 04, 2025
Full time
The Information Security Analyst will play a critical role in safeguarding the organisation's systems and data, ensuring compliance with security policies and regulations. Based in Hatfield, this role is ideal for individuals passionate about the life science industry and technology. Client Details The hiring company is a medium-sized organisation operating within the life science industry, with a focus on innovation and excellence in its field. The company is known for its commitment to leveraging technology to drive forward its mission. Description Implement and maintain ISMS aligning with ISO27001 Ensure security controls are in-place based on ISO27001 and NIST As the regional security representative in the global Security / Technology project Lead / execute phishing campaign Conduct vulnerability assessments and implement measures to mitigate potential risks. Involve in global security operations process, analysis and escalate security alerts / tickets from global SOC team Maintain and update security policies, standards, and procedures in alignment with industry regulations. Collaborate with cross-functional teams to ensure secure system designs and implementations. Provide training and support to staff to enhance security awareness across the organisation. Profile Practical experience and understanding of ISO27001 Familiar with NIST and GDPR is preferred Solid experience in threat, risk and vulnerabilities management process Experience with security tools such as SIEM, intrusion detection systems, and endpoint protection. Strong analytical and problem-solving skills. Hold at least one security related professional certification is desirable Job Offer 24 days of holiday leave Performance-based bonus of up to 10%. Pension scheme with contributions up to 10%. Private medical insurance, life assurance, dental cover Finance support on professional certifications / memberships
First Recruitment Group
FTTP Technical Support Analyst
First Recruitment Group Irlam, Manchester
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Sep 03, 2025
Contractor
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Opus Recruitment Solutions
SIEM engineer
Opus Recruitment Solutions Gloucester, Gloucestershire
Im looking for an experienced SIEM Engineer for my client who is a consultancy is required for a contract role focused on the design, configuration, and assurance of SIEM and SOC platforms. The successful candidate will support the development of protective monitoring capabilities and contribute to the effectiveness of security operations. Inside IR35 - 450 to 550 P/D Key Responsibilities: Configure and maintain a managed SIEM platform with appropriate data sources. Develop and refine alerting rules to support SOC analysts in identifying events of interest. Assure SIEM services operated by partners and ensure seamless integration with internal systems. Collaborate with security operations leads to shape the tactical roadmap for SIEM products and services. Work with IT teams to optimise logging and ensure sufficient event data for detection. Align SIEM use cases with frameworks such as MITRE ATT&CK to demonstrate coverage. Required Skills and Experience: Proven experience designing and configuring SIEM platforms. Strong skills in log collection, analysis, and alerting rule development. Familiarity with integrating EDR, IPS, Firewalls, and audit systems with SIEM/SOC. Understanding of incident response processes and supporting toolsets. Knowledge of the NIST Cybersecurity Framework. Ability to communicate technical insights to both technical and non-technical stakeholders. Comfortable working in a fast-paced environment with multiple priorities. Security Clearance: Candidates must hold or be eligible to obtain Security Check (SC) clearance.
Sep 03, 2025
Contractor
Im looking for an experienced SIEM Engineer for my client who is a consultancy is required for a contract role focused on the design, configuration, and assurance of SIEM and SOC platforms. The successful candidate will support the development of protective monitoring capabilities and contribute to the effectiveness of security operations. Inside IR35 - 450 to 550 P/D Key Responsibilities: Configure and maintain a managed SIEM platform with appropriate data sources. Develop and refine alerting rules to support SOC analysts in identifying events of interest. Assure SIEM services operated by partners and ensure seamless integration with internal systems. Collaborate with security operations leads to shape the tactical roadmap for SIEM products and services. Work with IT teams to optimise logging and ensure sufficient event data for detection. Align SIEM use cases with frameworks such as MITRE ATT&CK to demonstrate coverage. Required Skills and Experience: Proven experience designing and configuring SIEM platforms. Strong skills in log collection, analysis, and alerting rule development. Familiarity with integrating EDR, IPS, Firewalls, and audit systems with SIEM/SOC. Understanding of incident response processes and supporting toolsets. Knowledge of the NIST Cybersecurity Framework. Ability to communicate technical insights to both technical and non-technical stakeholders. Comfortable working in a fast-paced environment with multiple priorities. Security Clearance: Candidates must hold or be eligible to obtain Security Check (SC) clearance.
Michael Page
IT Support Analyst (1st & 2nd Line )
Michael Page City, Birmingham
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
Sep 03, 2025
Contractor
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
83Zero Ltd
Business Analyst
83Zero Ltd
We are seeking and experienced Business Analyst to join a fast paced and growing Fin-tech organisation who are in the greenfield stage of a major transformation programme. You will be a key player in delivering a global payment platform at pace to enable pre-paid card services. As a Business Analyst you will support the Product & Technology team by providing detailed artifacts, to ensure the agile team has a thorough understanding of the product owner's perspective and can efficiently develop and deliver valuable features and how they interact with the back-end delivery domains/squads. A snapshot of what you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and ensuring clear communication. Document and ensure non-functional requirements (e.g., performance, security, scalability) are captured. Create visual representations of requirements (flowcharts, data flow diagrams, use case diagrams). What you'll bring Ideally Fintech or Payments experience. Strong communication skills, problem-solving, critical thinking, and the ability to analyse data and identify areas for improvement. Understanding of business processes and the ability to model them using diagrams, flowcharts, or other tools. Ability to build relationships, collaborate effectively with product and technical teams across multiple squads. Experience working with Product Owners to prioritise and define acceptance criteria. Ability to lead discussions, facilitate meetings, and guide stakeholders to consensus. Experience thriving in fast-paced, cross-functional team environments. A proactive mindset with strong analytical skills. Familiarity with Agile methodologies, particularly Scrum. If this role is of interest to you then please send your up to date CV to David Eales.
Sep 03, 2025
Full time
We are seeking and experienced Business Analyst to join a fast paced and growing Fin-tech organisation who are in the greenfield stage of a major transformation programme. You will be a key player in delivering a global payment platform at pace to enable pre-paid card services. As a Business Analyst you will support the Product & Technology team by providing detailed artifacts, to ensure the agile team has a thorough understanding of the product owner's perspective and can efficiently develop and deliver valuable features and how they interact with the back-end delivery domains/squads. A snapshot of what you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and ensuring clear communication. Document and ensure non-functional requirements (e.g., performance, security, scalability) are captured. Create visual representations of requirements (flowcharts, data flow diagrams, use case diagrams). What you'll bring Ideally Fintech or Payments experience. Strong communication skills, problem-solving, critical thinking, and the ability to analyse data and identify areas for improvement. Understanding of business processes and the ability to model them using diagrams, flowcharts, or other tools. Ability to build relationships, collaborate effectively with product and technical teams across multiple squads. Experience working with Product Owners to prioritise and define acceptance criteria. Ability to lead discussions, facilitate meetings, and guide stakeholders to consensus. Experience thriving in fast-paced, cross-functional team environments. A proactive mindset with strong analytical skills. Familiarity with Agile methodologies, particularly Scrum. If this role is of interest to you then please send your up to date CV to David Eales.
2nd Line Support Engineer - MDM
Akkodis Bletchley, Buckinghamshire
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 03, 2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDM
Akkodis Nottingham, Nottinghamshire
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 03, 2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - MDM
Akkodis Hatfield, Hertfordshire
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 03, 2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Head of Finance & Data
The Mix Stowmarket Ltd
Job title: Head of Finance and Data Responsible to: Chief Executive Officer Key relationships : Trustee Treasurer and Bookkeeper Hours of work: 22.5 per week - schedule flexible, upon discussion Salary: £45,0000 pro-rata (subject to skills and experience) Location: Stowmarket, Suffolk Contract term: Permanent (with a probationary review at 3 months) We are seeking an experienced finance professional to join a new Chief Executive Officer and an ambitious team of staff and volunteers. Job purpose To lead on financial strategy and planning, budgeting, reporting, and analysis for The Mix and its trading subsidiary, 127 Trading Ltd. To lead on data strategy and management, (financial and non-financial), across the whole organisation ensuring data quality, and promoting data-driven decision-making. We are looking for a experienced finance professional to join a new CEO and an ambitious team of staff and volunteers and to lead and manage our finance and data activities, enabling exciting, impactful projects and supporting the community to thrive. Background The Mix Stowmarket Ltd. is an established youth charity working with young people across Mid Suffolk. Through mentoring, youth work, education programmes and social enterprise, we support young people young people aged 9 25 across Mid Suffolk. The Mix has a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, which operates two cafés. We are rooted in community impact and innovation. Our vibrant and ambitious youth charity serves. We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused approach, and a deep belief in the potential of every young person. Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd , which runs two cafés that provide training and employment opportunities for young people, while generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk. We have recently appointed our new CEO, who takes up post in October 2025. We now seek an experienced Head of Finance and Data to support the senior team as they lead The Mix into its next chapter, with prime responsibility to provide sound and rigorous financial and data leadership across The Mix and 127 Trading Ltd. Overview of the role As the organisation s Head of Finance and Data, you will be an experienced, and trusted professional, who can bring strong financial and data disciplines to the organisation. Working closely with our new CEO and committed trustees and staff, you will develop and implement The Mix s financial and data strategies that are aligned to our vision to expand the reach of our crucial support of young people in Suffolk. You will have a thorough understanding of financial accounting and planning relevant to the charity and social-enterprise sectors, with a strong attention to detail. You will be passionate about the use of financial and non-financial data to inform business decisions and be an effective analyst and communicator of business performance. You may come from the youth, charity, health, education, or social enterprise sectors but above all we welcome candidates who can bring the vision, leadership and heart to shape the future of fundraising and marketing at The Mix. Main Responsibilities 1. Financial leadership Develop and implement financial strategies, policies, and practices. Oversee financial planning, budgeting, and forecasting. Lead the Finance sub-committee Ensure accurate and timely financial reporting and relevant analysis of performance, at a project, site, and business level. Manage financial risk and ensure regulatory compliance. Provide strategic financial advice to senior management and the board. Monitor financial performance and identify areas for improvement. 2. Data Strategy and Management Develop and implement a comprehensive data strategy. Ensure data quality, security, and governance. Drive data-driven decision-making across the organisation. Chair the Data, Impact and Evidence Action Group. Oversee data analysis, reporting, and visualization. Collaborate with other departments on data-related initiatives. 3. Stakeholder Engagement Communicate financial and data insights to senior management, the CEO, the Board, and stakeholders. Build strong relationships with internal and external stakeholders. Function as a point of contact for audit and regulatory inquiries. 4. Team leadership and development Lead and mentor the finance and data team. Foster a collaborative and high-performing work environment. Ensure effective communication and knowledge sharing within the team. For further details please also refer to the job description. The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Sep 02, 2025
Full time
Job title: Head of Finance and Data Responsible to: Chief Executive Officer Key relationships : Trustee Treasurer and Bookkeeper Hours of work: 22.5 per week - schedule flexible, upon discussion Salary: £45,0000 pro-rata (subject to skills and experience) Location: Stowmarket, Suffolk Contract term: Permanent (with a probationary review at 3 months) We are seeking an experienced finance professional to join a new Chief Executive Officer and an ambitious team of staff and volunteers. Job purpose To lead on financial strategy and planning, budgeting, reporting, and analysis for The Mix and its trading subsidiary, 127 Trading Ltd. To lead on data strategy and management, (financial and non-financial), across the whole organisation ensuring data quality, and promoting data-driven decision-making. We are looking for a experienced finance professional to join a new CEO and an ambitious team of staff and volunteers and to lead and manage our finance and data activities, enabling exciting, impactful projects and supporting the community to thrive. Background The Mix Stowmarket Ltd. is an established youth charity working with young people across Mid Suffolk. Through mentoring, youth work, education programmes and social enterprise, we support young people young people aged 9 25 across Mid Suffolk. The Mix has a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, which operates two cafés. We are rooted in community impact and innovation. Our vibrant and ambitious youth charity serves. We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused approach, and a deep belief in the potential of every young person. Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd , which runs two cafés that provide training and employment opportunities for young people, while generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk. We have recently appointed our new CEO, who takes up post in October 2025. We now seek an experienced Head of Finance and Data to support the senior team as they lead The Mix into its next chapter, with prime responsibility to provide sound and rigorous financial and data leadership across The Mix and 127 Trading Ltd. Overview of the role As the organisation s Head of Finance and Data, you will be an experienced, and trusted professional, who can bring strong financial and data disciplines to the organisation. Working closely with our new CEO and committed trustees and staff, you will develop and implement The Mix s financial and data strategies that are aligned to our vision to expand the reach of our crucial support of young people in Suffolk. You will have a thorough understanding of financial accounting and planning relevant to the charity and social-enterprise sectors, with a strong attention to detail. You will be passionate about the use of financial and non-financial data to inform business decisions and be an effective analyst and communicator of business performance. You may come from the youth, charity, health, education, or social enterprise sectors but above all we welcome candidates who can bring the vision, leadership and heart to shape the future of fundraising and marketing at The Mix. Main Responsibilities 1. Financial leadership Develop and implement financial strategies, policies, and practices. Oversee financial planning, budgeting, and forecasting. Lead the Finance sub-committee Ensure accurate and timely financial reporting and relevant analysis of performance, at a project, site, and business level. Manage financial risk and ensure regulatory compliance. Provide strategic financial advice to senior management and the board. Monitor financial performance and identify areas for improvement. 2. Data Strategy and Management Develop and implement a comprehensive data strategy. Ensure data quality, security, and governance. Drive data-driven decision-making across the organisation. Chair the Data, Impact and Evidence Action Group. Oversee data analysis, reporting, and visualization. Collaborate with other departments on data-related initiatives. 3. Stakeholder Engagement Communicate financial and data insights to senior management, the CEO, the Board, and stakeholders. Build strong relationships with internal and external stakeholders. Function as a point of contact for audit and regulatory inquiries. 4. Team leadership and development Lead and mentor the finance and data team. Foster a collaborative and high-performing work environment. Ensure effective communication and knowledge sharing within the team. For further details please also refer to the job description. The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Connect2Luton
Service Desk Analyst
Connect2Luton Luton, Bedfordshire
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 02, 2025
Seasonal
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
2nd Line Support Engineer - MDM
Akkodis Nottingham, Nottinghamshire
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile life cycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 2nd line support mobile endpoint engineering role * Workspace ONE Unified Endpoint Manager * Apple Business Manager * Entra ID * M365 * Android Enterprise Manager * Samsung KNOX * iOS and Android mobile operating systems experience (configuration) * Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 02, 2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile life cycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 2nd line support mobile endpoint engineering role * Workspace ONE Unified Endpoint Manager * Apple Business Manager * Entra ID * M365 * Android Enterprise Manager * Samsung KNOX * iOS and Android mobile operating systems experience (configuration) * Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Network Analyst
Hays Technology City, Birmingham
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 02, 2025
Full time
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Damia Group LTD
SuiteCRM Developer
Damia Group LTD
SuiteCRM Developer - Remote - 4-6 months - 375- 425 per day (inside IR35) My client is a global leading IT consultancy. They are on the hunt for a proactive SuiteCRM Developer to join a public sector client of theirs. You will be responsible for designing, developing, customizing, and maintaining CRM solutions built on the SuiteCRM platform. Key Responsibilities: Develop and customize modules, workflows, and plug-ins in SuiteCRM to meet business requirements. Implement new features and maintain existing functionality with a focus on performance and scalability. Create and manage REST/SOAP API integrations with third-party systems. Collaborate with cross-functional teams (e.g., business analysts, QA, UI/UX designers) to translate requirements into technical solutions. Troubleshoot and resolve technical issues, bugs, and performance bottlenecks. Maintain technical documentation for developed features and customizations. Ensure the system meets best practices in coding standards, security, and data integrity. Qualifications: Proven experience (8+ years) working with SuiteCRM or SugarCRM development. Strong proficiency in PHP, MySQL, JavaScript, HTML/CSS, and MVC frameworks. Familiarity with CRM database schema and customization best practices. Experience with version control systems (e.g., Git). Ability to work independently and manage priorities in a fast-paced environment. Excellent problem-solving and communication skills. Preferred: Experience with CI/CD pipelines and cloud-based deployment (AWS, Azure). Knowledge of Agile methodologies and ticketing systems (e.g., Jira). Familiarity with business processes in sales, marketing, and customer support. SuiteCRM Developer - Remote - 4-6 months - 375- 425 per day (inside IR35) Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Sep 02, 2025
Contractor
SuiteCRM Developer - Remote - 4-6 months - 375- 425 per day (inside IR35) My client is a global leading IT consultancy. They are on the hunt for a proactive SuiteCRM Developer to join a public sector client of theirs. You will be responsible for designing, developing, customizing, and maintaining CRM solutions built on the SuiteCRM platform. Key Responsibilities: Develop and customize modules, workflows, and plug-ins in SuiteCRM to meet business requirements. Implement new features and maintain existing functionality with a focus on performance and scalability. Create and manage REST/SOAP API integrations with third-party systems. Collaborate with cross-functional teams (e.g., business analysts, QA, UI/UX designers) to translate requirements into technical solutions. Troubleshoot and resolve technical issues, bugs, and performance bottlenecks. Maintain technical documentation for developed features and customizations. Ensure the system meets best practices in coding standards, security, and data integrity. Qualifications: Proven experience (8+ years) working with SuiteCRM or SugarCRM development. Strong proficiency in PHP, MySQL, JavaScript, HTML/CSS, and MVC frameworks. Familiarity with CRM database schema and customization best practices. Experience with version control systems (e.g., Git). Ability to work independently and manage priorities in a fast-paced environment. Excellent problem-solving and communication skills. Preferred: Experience with CI/CD pipelines and cloud-based deployment (AWS, Azure). Knowledge of Agile methodologies and ticketing systems (e.g., Jira). Familiarity with business processes in sales, marketing, and customer support. SuiteCRM Developer - Remote - 4-6 months - 375- 425 per day (inside IR35) Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

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