Job Title: Central Clinical Administrator Salary: c. £28,750 (including London weighting) per annum Hours: 1 FTE, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm Contract type: 12-month fixed term contract, with the potential to become permanent Location: London The Charity James Place works to save the lives of men in suicidal crisis. We are a charity offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn t find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. The first James Place opened in June 2018 in Liverpool, the first of its kind in the UK. In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James Place in Birmingham. We have treated over 3,600 men in suicidal crisis to date. The opportunity This is an exciting opportunity to join our administration team during a time of growth and development across the charity. The successful candidate will take a key role in ensuring our operations and administration processes run as smoothly and efficiently as possible through central administration cover and project work. Person Specification You will be joining a small, dedicated, administration team at James Place and will regularly connect with the wider clinical and management teams. Whilst based within our London centre, your work will cross-cover all our centres and teams. This role requires someone with both excellent organisational and people skills with the ability to communicate, both verbally and in writing, with a range of stakeholders including men in distress. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail. Skills, Knowledge, and Experience Essential Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to remain calm and caring in challenging situations Ability to manage time effectively, prioritise workload and meet deadlines Ability to maintain accurate records and follow set procedures Strong IT skills with the ability to learn new systems quickly and efficiently Knowledge of relevant Data Protection Regulation Promote people s equality, diversity, and rights Ability to demonstrate and engage with James Place values: Focus, Bravery, Compassion, Hope, Respect, Professionalism Knowledge and understanding of safeguarding procedures A commitment to working with men who are experiencing a suicidal crisis, as well as their supporters Ability to work in a therapeutic environment A high level of attention to detail Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre Desirable Experience of working in a therapeutic environment or health-based setting Knowledge of relevant Health and Safety procedures Principal accountabilities of the role Central Administration Covering daily administrative tasks and duties across all centres including: Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries. Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required. Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone. Processing referrals and maintaining accurate records at all times in line with our administrative procedures. Supporting users of the service to access information about other agencies. Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks. Completing electronic filing, shredding, and general office admin. Providing admin support to the wider team as required e.g. recording and sharing meeting minutes. Maintaining an effective appointment system ensuring all the resources at James Place are used efficiently. Recording and collating data to support the effective evaluation and monitoring of James Place. Providing occasional administrative support to the Centre Managers, Heads of Centre, and the Senior Management Team. Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures. Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working. Project Work Supporting Centre Managers and Heads of Centre with specific project work including: Clinical Quality Governance Safeguarding and Incident Reporting Compliments, Concerns and Complaints Monitoring Data Collation and Evaluation Clinical Partnership We offer: Generous pension scheme Family friendly policies Death in service insurance scheme Enhanced holiday allowance with incremental rises after qualifying period Closing Date: 18/09/2025 Interviews: Week Commencing 22/09/2025 To apply, please submit your CV with a cover letter explaining why you are applying for this role. Please see details on our website. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4. Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check. James Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation. If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Sep 04, 2025
Full time
Job Title: Central Clinical Administrator Salary: c. £28,750 (including London weighting) per annum Hours: 1 FTE, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm Contract type: 12-month fixed term contract, with the potential to become permanent Location: London The Charity James Place works to save the lives of men in suicidal crisis. We are a charity offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn t find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. The first James Place opened in June 2018 in Liverpool, the first of its kind in the UK. In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James Place in Birmingham. We have treated over 3,600 men in suicidal crisis to date. The opportunity This is an exciting opportunity to join our administration team during a time of growth and development across the charity. The successful candidate will take a key role in ensuring our operations and administration processes run as smoothly and efficiently as possible through central administration cover and project work. Person Specification You will be joining a small, dedicated, administration team at James Place and will regularly connect with the wider clinical and management teams. Whilst based within our London centre, your work will cross-cover all our centres and teams. This role requires someone with both excellent organisational and people skills with the ability to communicate, both verbally and in writing, with a range of stakeholders including men in distress. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail. Skills, Knowledge, and Experience Essential Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to remain calm and caring in challenging situations Ability to manage time effectively, prioritise workload and meet deadlines Ability to maintain accurate records and follow set procedures Strong IT skills with the ability to learn new systems quickly and efficiently Knowledge of relevant Data Protection Regulation Promote people s equality, diversity, and rights Ability to demonstrate and engage with James Place values: Focus, Bravery, Compassion, Hope, Respect, Professionalism Knowledge and understanding of safeguarding procedures A commitment to working with men who are experiencing a suicidal crisis, as well as their supporters Ability to work in a therapeutic environment A high level of attention to detail Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre Desirable Experience of working in a therapeutic environment or health-based setting Knowledge of relevant Health and Safety procedures Principal accountabilities of the role Central Administration Covering daily administrative tasks and duties across all centres including: Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries. Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required. Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone. Processing referrals and maintaining accurate records at all times in line with our administrative procedures. Supporting users of the service to access information about other agencies. Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks. Completing electronic filing, shredding, and general office admin. Providing admin support to the wider team as required e.g. recording and sharing meeting minutes. Maintaining an effective appointment system ensuring all the resources at James Place are used efficiently. Recording and collating data to support the effective evaluation and monitoring of James Place. Providing occasional administrative support to the Centre Managers, Heads of Centre, and the Senior Management Team. Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures. Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working. Project Work Supporting Centre Managers and Heads of Centre with specific project work including: Clinical Quality Governance Safeguarding and Incident Reporting Compliments, Concerns and Complaints Monitoring Data Collation and Evaluation Clinical Partnership We offer: Generous pension scheme Family friendly policies Death in service insurance scheme Enhanced holiday allowance with incremental rises after qualifying period Closing Date: 18/09/2025 Interviews: Week Commencing 22/09/2025 To apply, please submit your CV with a cover letter explaining why you are applying for this role. Please see details on our website. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4. Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check. James Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation. If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Role Summary: The Administrative Assistant / Typing Clerk will provide high-quality administrative support within a medical setting, ensuring accurate and timely documentation, correspondence, and patient record management. The role involves close collaboration with clinical and administrative teams to support efficient patient care. Key Responsibilities: Prepare, type, and format letters, reports, and other documents accurately and efficiently. Maintain and update patient records, ensuring compliance with data protection policies. Respond to routine telephone and email enquiries from staff, patients, and external stakeholders. Support scheduling and coordination of appointments and clinic lists. Assist with filing, scanning, and general office administration tasks as required. Ensure adherence to Trust policies, procedures, and standards of confidentiality. Provide general administrative support to clinical teams, including transcription and document management. Person Specification / Essential Skills: Previous medical administrative experience preferred. Strong typing and IT skills, including Microsoft Office (Word, Excel, Outlook). Excellent attention to detail and accuracy. Good communication skills, both written and verbal. Ability to manage multiple tasks and meet deadlines. Professional and approachable manner, with a patient-focused attitude. Desirable Skills: Experience with medical IT systems. Knowledge of medical data protection and patient confidentiality policies. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 04, 2025
Seasonal
Role Summary: The Administrative Assistant / Typing Clerk will provide high-quality administrative support within a medical setting, ensuring accurate and timely documentation, correspondence, and patient record management. The role involves close collaboration with clinical and administrative teams to support efficient patient care. Key Responsibilities: Prepare, type, and format letters, reports, and other documents accurately and efficiently. Maintain and update patient records, ensuring compliance with data protection policies. Respond to routine telephone and email enquiries from staff, patients, and external stakeholders. Support scheduling and coordination of appointments and clinic lists. Assist with filing, scanning, and general office administration tasks as required. Ensure adherence to Trust policies, procedures, and standards of confidentiality. Provide general administrative support to clinical teams, including transcription and document management. Person Specification / Essential Skills: Previous medical administrative experience preferred. Strong typing and IT skills, including Microsoft Office (Word, Excel, Outlook). Excellent attention to detail and accuracy. Good communication skills, both written and verbal. Ability to manage multiple tasks and meet deadlines. Professional and approachable manner, with a patient-focused attitude. Desirable Skills: Experience with medical IT systems. Knowledge of medical data protection and patient confidentiality policies. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Smart Teachers are pleased to be working with this amazing Independent school located in the borough of Wandsworth. The school are looking to appoint a Estates Co-Ordinator to start with with them asap. About the role The Role would involve assisting the estates director with important estates Procurement, Reports, Compliance etc. The hours would be working from 7,30am - 4.30pm daily. The role will be for a minimum of 3 months but could be extended or even possibly made permanent for the right candidate. About the school The school is a Popular Independent school located in the Wandsworth area. The school has parking on site as well as being served by local transport routes. The school is extremely popular and is considered a very pleasant place to work. Requirements To be considered for the role of Estates Co-ordinator - Popular Independent school located in the Wandsworth borough - Asap start you will: 2 years Administration and office management experience Proficient in the use of ICT and Microsoft office Excellent Customer service skills Excellent Database Management Good Team player Great attention to detail and ability to prioritise tasks Excellent Numeracy Skills Salary is dependent on experience, training or qualifications. The minimum experience, training or qualifications required for this position are: Salary will depend on experience Smart Teachers is committed to safeguarding children, young people and vulnerable adults. We take our responsibilities extremely seriously. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service. About Smart Teachers Smart Teachers is a market-leading education recruitment and supply agency committed to the learning and development of young people. With branches across the country, we are an employer of choice for high-quality primary, secondary and SEND teaching and support staff. What Smart Teachers offer As a valued employee of Smart Teachers, you will receive: Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system. Guaranteed pay scheme (subject to availability and qualifying criteria). Pension contributions (subject to a qualifying period). Full compliance with AWR (Agency Workers Regulations), to make sure you get the pay and working conditions you are entitled to. FREE training to help with your professional development such as Team Teach training, online webinars and safeguarding and child protection updates. Generous refer a friend or colleague bonus scheme. Access to a dedicated consultant, who will provide ongoing support. Smart Teachers do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community. How to apply Apply via this website with an up-to-date CV and contact details. For more information, or an informal chat about the role, please call Joe Inglis on (phone number removed) or email (url removed)
Sep 04, 2025
Full time
Smart Teachers are pleased to be working with this amazing Independent school located in the borough of Wandsworth. The school are looking to appoint a Estates Co-Ordinator to start with with them asap. About the role The Role would involve assisting the estates director with important estates Procurement, Reports, Compliance etc. The hours would be working from 7,30am - 4.30pm daily. The role will be for a minimum of 3 months but could be extended or even possibly made permanent for the right candidate. About the school The school is a Popular Independent school located in the Wandsworth area. The school has parking on site as well as being served by local transport routes. The school is extremely popular and is considered a very pleasant place to work. Requirements To be considered for the role of Estates Co-ordinator - Popular Independent school located in the Wandsworth borough - Asap start you will: 2 years Administration and office management experience Proficient in the use of ICT and Microsoft office Excellent Customer service skills Excellent Database Management Good Team player Great attention to detail and ability to prioritise tasks Excellent Numeracy Skills Salary is dependent on experience, training or qualifications. The minimum experience, training or qualifications required for this position are: Salary will depend on experience Smart Teachers is committed to safeguarding children, young people and vulnerable adults. We take our responsibilities extremely seriously. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service. About Smart Teachers Smart Teachers is a market-leading education recruitment and supply agency committed to the learning and development of young people. With branches across the country, we are an employer of choice for high-quality primary, secondary and SEND teaching and support staff. What Smart Teachers offer As a valued employee of Smart Teachers, you will receive: Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system. Guaranteed pay scheme (subject to availability and qualifying criteria). Pension contributions (subject to a qualifying period). Full compliance with AWR (Agency Workers Regulations), to make sure you get the pay and working conditions you are entitled to. FREE training to help with your professional development such as Team Teach training, online webinars and safeguarding and child protection updates. Generous refer a friend or colleague bonus scheme. Access to a dedicated consultant, who will provide ongoing support. Smart Teachers do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community. How to apply Apply via this website with an up-to-date CV and contact details. For more information, or an informal chat about the role, please call Joe Inglis on (phone number removed) or email (url removed)
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Are you ready to take your career to the next level in a fast-paced, high-impact environment? We're looking for a driven and ambitious Transport Planner to join our team in Widnes (or Cadishead). Ready to join a global brand offering all the career development opportunities & benefits you'd expect from an industry leader? Role at a Glance: Transport Planner£28,000Widnes (or Cadishead) - On-site 5 days per weekExcellent Company Benefits PackageFull Time - Permanent - 35 hours per week Company : Global Distributor of chemicals, ingredients & speciality consumables used by global manufacturers in everyday products Culture : Work with real purpose. Grow how you want to. Be who you are The Transport Planner role: Reporting directly to the UK Transport Planning Manager, you'll play a key role in driving efficiency and delivering results in a fast-paced, competitive market. Using our advanced Transport Management System (TMS), you'll plan and optimise transport operations across all UK sites, ensuring performance targets and budgets are met. This is a fantastic chance to gain exposure to the full breadth of UK transport planning, develop your expertise, and make a real impact on our national operations. What You'll Do: Review and validate transport plans (TMS), making improvements to increase efficiency and minimise spend Pre-plan transport volumes, reviewing order screens, pulling forward deliveries, and realigning routes to maximise vehicle utilisation and reduce carrier costs Monitor and control transport costs, record carrier expenditure, and implement cost-saving initiatives Manage freight settlement, including invoice validation, handling queries, and approving or rejecting discrepancies Support and implement systematic improvements to enhance the effectiveness of transport planning Arrange and manage haulage operations, including relationships with assigned hauliers across operational sites Play an active role in the adoption and optimisation of TMS across the UK in a cost-efficient and logical way Deliver excellent customer service while operating in line with our core value: "Serious about Safety" What We're Looking For: Transport experience preferred but not essential Must be self-motivated, eager to learn, and adaptable Excellent communication skills and strong attention to detail required Flexible with working hours/shifts Demonstrates high standards in all tasks and responsibilities Strong customer service skills essential Why Join Us? With revenues of $9bn+ and a portfolio spanning industries from food and automotive to pharma, cosmetics, and manufacturing, Univar Solutions is a global market leader.We're committed to: Work with real purpose - See the impact of your insights in real business outcomes Grow how you want - Opportunities for professional development and advancement Be who you are - An inclusive culture where people matter Our Values: • Serious about safety• We do what we say• Where people matter• Valuable to others• Together we win Apply today and let's start turning your data expertise into commercial success. Candidates must be able to freely work in the UK without restrictions. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Sep 03, 2025
Full time
Are you ready to take your career to the next level in a fast-paced, high-impact environment? We're looking for a driven and ambitious Transport Planner to join our team in Widnes (or Cadishead). Ready to join a global brand offering all the career development opportunities & benefits you'd expect from an industry leader? Role at a Glance: Transport Planner£28,000Widnes (or Cadishead) - On-site 5 days per weekExcellent Company Benefits PackageFull Time - Permanent - 35 hours per week Company : Global Distributor of chemicals, ingredients & speciality consumables used by global manufacturers in everyday products Culture : Work with real purpose. Grow how you want to. Be who you are The Transport Planner role: Reporting directly to the UK Transport Planning Manager, you'll play a key role in driving efficiency and delivering results in a fast-paced, competitive market. Using our advanced Transport Management System (TMS), you'll plan and optimise transport operations across all UK sites, ensuring performance targets and budgets are met. This is a fantastic chance to gain exposure to the full breadth of UK transport planning, develop your expertise, and make a real impact on our national operations. What You'll Do: Review and validate transport plans (TMS), making improvements to increase efficiency and minimise spend Pre-plan transport volumes, reviewing order screens, pulling forward deliveries, and realigning routes to maximise vehicle utilisation and reduce carrier costs Monitor and control transport costs, record carrier expenditure, and implement cost-saving initiatives Manage freight settlement, including invoice validation, handling queries, and approving or rejecting discrepancies Support and implement systematic improvements to enhance the effectiveness of transport planning Arrange and manage haulage operations, including relationships with assigned hauliers across operational sites Play an active role in the adoption and optimisation of TMS across the UK in a cost-efficient and logical way Deliver excellent customer service while operating in line with our core value: "Serious about Safety" What We're Looking For: Transport experience preferred but not essential Must be self-motivated, eager to learn, and adaptable Excellent communication skills and strong attention to detail required Flexible with working hours/shifts Demonstrates high standards in all tasks and responsibilities Strong customer service skills essential Why Join Us? With revenues of $9bn+ and a portfolio spanning industries from food and automotive to pharma, cosmetics, and manufacturing, Univar Solutions is a global market leader.We're committed to: Work with real purpose - See the impact of your insights in real business outcomes Grow how you want - Opportunities for professional development and advancement Be who you are - An inclusive culture where people matter Our Values: • Serious about safety• We do what we say• Where people matter• Valuable to others• Together we win Apply today and let's start turning your data expertise into commercial success. Candidates must be able to freely work in the UK without restrictions. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Job Title : CNC Grinder Location : Yateley Salary : £18 19 per hour Contract: Permanent Role Overview CNC Grinder Our client, a leading precision engineering firm in the aerospace sector, is seeking a skilled CNC Grinder to join their team in Yateley. You will set and operate CNC grinding machines to produce high-quality aerospace components from various materials. This role demands precision, technical expertise, and a commitment to meeting stringent aerospace quality standards. If you thrive in delivering accurate work under pressure, this is an excellent opportunity to showcase your skills. Key Responsibilities CNC Grinder Set and operate CNC grinding machines (e.g., surface, cylindrical, or universal grinders) to produce precision aerospace components. Utilize pre-prepared process and tooling sheets with existing CNC programs. Perform occasional machine-side program editing to meet specific requirements. Operate conversational programming systems (e.g., Mazatrol or equivalent), with training provided if needed. Ensure programs run effectively to achieve tight tolerances and aerospace specifications. Conduct basic fault finding and maintenance on grinding machines to maintain optimal performance. Adhere to health and safety policies and procedures. Document processes accurately to comply with aerospace quality standards (e.g., AS9100). Support general workshop duties to ensure efficient operation of the grinding section. Key Experience & Qualifications CNC Grinder Proven experience setting and operating CNC grinding machines for precision components. Knowledge of CNC programming, particularly with Fanuc or similar control systems. Strong setting and proving skills for high-precision grinding operations. Ability to read and interpret engineering drawings and technical specifications. Understanding of materials, grinding wheel selection, speeds, feeds, and coolant applications. Proficiency with precision measuring instruments (e.g., micrometers, verniers, dial indicators). Ability to work to high levels of complexity and accuracy under pressure. Strong organizational skills and ability to prioritize tasks. Familiarity with aerospace quality systems (e.g., NADCAP, AS9100). Experience with conversational programming systems (e.g., Mazatrol). Knowledge of grinding aerospace materials such as composites, steel, or aluminum. Recognizable apprenticeship or equivalent training in precision engineering. Benefits CNC Grinder Opportunity to contribute to critical leading aerospace programs. Work with cutting-edge machines in a state-of-the-art facility. Access training in conversational systems Highly competitive pay and benefits tailored for top talent. Industry Excellence: Join a trusted partner of the aerospace sector, driving innovation Overtime Opportunities Death in service Company Pension 25 days holiday plus bank holidays Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For more information on this role, please contact Ben Dawson on (phone number removed) or send copy of your CV to (url removed) For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Sep 03, 2025
Full time
Job Title : CNC Grinder Location : Yateley Salary : £18 19 per hour Contract: Permanent Role Overview CNC Grinder Our client, a leading precision engineering firm in the aerospace sector, is seeking a skilled CNC Grinder to join their team in Yateley. You will set and operate CNC grinding machines to produce high-quality aerospace components from various materials. This role demands precision, technical expertise, and a commitment to meeting stringent aerospace quality standards. If you thrive in delivering accurate work under pressure, this is an excellent opportunity to showcase your skills. Key Responsibilities CNC Grinder Set and operate CNC grinding machines (e.g., surface, cylindrical, or universal grinders) to produce precision aerospace components. Utilize pre-prepared process and tooling sheets with existing CNC programs. Perform occasional machine-side program editing to meet specific requirements. Operate conversational programming systems (e.g., Mazatrol or equivalent), with training provided if needed. Ensure programs run effectively to achieve tight tolerances and aerospace specifications. Conduct basic fault finding and maintenance on grinding machines to maintain optimal performance. Adhere to health and safety policies and procedures. Document processes accurately to comply with aerospace quality standards (e.g., AS9100). Support general workshop duties to ensure efficient operation of the grinding section. Key Experience & Qualifications CNC Grinder Proven experience setting and operating CNC grinding machines for precision components. Knowledge of CNC programming, particularly with Fanuc or similar control systems. Strong setting and proving skills for high-precision grinding operations. Ability to read and interpret engineering drawings and technical specifications. Understanding of materials, grinding wheel selection, speeds, feeds, and coolant applications. Proficiency with precision measuring instruments (e.g., micrometers, verniers, dial indicators). Ability to work to high levels of complexity and accuracy under pressure. Strong organizational skills and ability to prioritize tasks. Familiarity with aerospace quality systems (e.g., NADCAP, AS9100). Experience with conversational programming systems (e.g., Mazatrol). Knowledge of grinding aerospace materials such as composites, steel, or aluminum. Recognizable apprenticeship or equivalent training in precision engineering. Benefits CNC Grinder Opportunity to contribute to critical leading aerospace programs. Work with cutting-edge machines in a state-of-the-art facility. Access training in conversational systems Highly competitive pay and benefits tailored for top talent. Industry Excellence: Join a trusted partner of the aerospace sector, driving innovation Overtime Opportunities Death in service Company Pension 25 days holiday plus bank holidays Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For more information on this role, please contact Ben Dawson on (phone number removed) or send copy of your CV to (url removed) For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Job Title: Sales Consultant - Engineering Location: Shotton, Deeside Remuneration: Starting from 26,500 DOE Contract Details: Permanent Join a dynamic team dedicated to providing a wide selection of high-quality industrial supplies that streamline operations for our client's valued customers! Responsibilities: - Handle inbound sales inquiries via telephone and email, checking stock levels and pricing using Microsoft Great Plains. - Process sales orders promptly and efficiently through Microsoft Great Plains. - Address customer queries and complaints, sourcing technical information as needed to deliver exceptional service. - Respond to customer inquiries using various channels, including web-based sourcing tools, and assist in sourcing items from other suppliers when necessary. - Maintain high standards of administration and customer service to maximise profitability and service levels. - Promote the company's products and services, ensuring a professional image is presented to customers and colleagues at all times. - Undertake additional tasks as requested by the Branch Manager or Company Directors to support department and company success. - Uphold the company's confidentiality agreement while performing all duties related to this role. Key Skills Required: - Preferred experience in sales. - Ability to thrive under pressure in a busy, fast-paced environment. - Strong organisational, prioritisation, and multitasking skills. - Excellent negotiating skills. - Willingness to learn and adapt to flexible working arrangements. - An interest in engineering and related products. - Enthusiastic, driven, and sales-oriented attitude. - Exceptional communication skills, telephone manner, and interpersonal skills. - Proficient numeracy, literacy, and word processing abilities. - Team player with commercial awareness, understanding sales procedures, and cost management. - Capable of handling confidential information appropriately. Knowledge Required: - Proficient ICT skills, including experience with Great Plains sales software. - Strong working knowledge of Microsoft Excel, Outlook, and OneNote. - Familiarity with general health and safety procedures. Experience (and/or) Qualifications Required: Standard grades in English and Maths as a minimum. If you're ready to elevate your career and make a significant impact in the manufacturing and production industry, we want to hear from you! Apply now to become a vital part of our client's team! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 02, 2025
Full time
Job Title: Sales Consultant - Engineering Location: Shotton, Deeside Remuneration: Starting from 26,500 DOE Contract Details: Permanent Join a dynamic team dedicated to providing a wide selection of high-quality industrial supplies that streamline operations for our client's valued customers! Responsibilities: - Handle inbound sales inquiries via telephone and email, checking stock levels and pricing using Microsoft Great Plains. - Process sales orders promptly and efficiently through Microsoft Great Plains. - Address customer queries and complaints, sourcing technical information as needed to deliver exceptional service. - Respond to customer inquiries using various channels, including web-based sourcing tools, and assist in sourcing items from other suppliers when necessary. - Maintain high standards of administration and customer service to maximise profitability and service levels. - Promote the company's products and services, ensuring a professional image is presented to customers and colleagues at all times. - Undertake additional tasks as requested by the Branch Manager or Company Directors to support department and company success. - Uphold the company's confidentiality agreement while performing all duties related to this role. Key Skills Required: - Preferred experience in sales. - Ability to thrive under pressure in a busy, fast-paced environment. - Strong organisational, prioritisation, and multitasking skills. - Excellent negotiating skills. - Willingness to learn and adapt to flexible working arrangements. - An interest in engineering and related products. - Enthusiastic, driven, and sales-oriented attitude. - Exceptional communication skills, telephone manner, and interpersonal skills. - Proficient numeracy, literacy, and word processing abilities. - Team player with commercial awareness, understanding sales procedures, and cost management. - Capable of handling confidential information appropriately. Knowledge Required: - Proficient ICT skills, including experience with Great Plains sales software. - Strong working knowledge of Microsoft Excel, Outlook, and OneNote. - Familiarity with general health and safety procedures. Experience (and/or) Qualifications Required: Standard grades in English and Maths as a minimum. If you're ready to elevate your career and make a significant impact in the manufacturing and production industry, we want to hear from you! Apply now to become a vital part of our client's team! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Talk Staff Group Limited
Nottingham, Nottinghamshire
Are you a motivated Legal Secretary looking for a new opportunity? Do you have experience in property and would like to join a busy commercial real estate and property department, supporting lawyers and clients with key secretarial and administrative tasks. The successful candidate will play a vital role in ensuring the smooth running of transactions and team processes, while benefiting from structured training and clear progression opportunities. Within this position, you ll be: Audio transcription and document preparation Supporting lawyers with the preparation of transaction documents, data rooms, extranets, and engrossment bundles Handling lawyer and client queries via email, phone, and MS Teams Ordering property searches and Land Registry documents Maintaining accurate and compliant team files and databases Opening and managing case files on case management systems Processing invoices, cheques, BACs payments, and billing Preparing digital files for audits and compliance Managing inbound post, scanning, photocopying, and general office administration Coordinating billing requests and arranging meetings Assisting with team organisation and management To be considered for the role, you ll require the following essentials: Audio typing Experience as a legal secretary, administrator, executive assistant within property is advantageous Strong administrative and organisational skills Excellent IT literacy, especially in Microsoft Office A client-focused approach with excellent communication skills Ability to work effectively under pressure and manage multiple priorities Strong attention to detail and discretion with confidential information Proactive, enthusiastic, and a strong team player Hours and Salary Monday to Friday 9am 5pm with hybrid working 25 days holiday plus banks Holiday Flex scheme buy or sell - up to 5 days holiday Group Personal Pension Annual Salary review Bonus scheme Wellbeing initiatives Employee Assistance programme, Headspace, Virtual GP Recognition awards Subsidised gym memberships Interest free public transport season ticket loans Cycle to Work scheme This is a brilliant opportunity for someone looking to step into a Legal Administrator role within a professional, fast-paced, and rewarding environment. If you re detail-oriented, organised, and eager to develop your career in law, we d love to hear from you. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Sep 02, 2025
Full time
Are you a motivated Legal Secretary looking for a new opportunity? Do you have experience in property and would like to join a busy commercial real estate and property department, supporting lawyers and clients with key secretarial and administrative tasks. The successful candidate will play a vital role in ensuring the smooth running of transactions and team processes, while benefiting from structured training and clear progression opportunities. Within this position, you ll be: Audio transcription and document preparation Supporting lawyers with the preparation of transaction documents, data rooms, extranets, and engrossment bundles Handling lawyer and client queries via email, phone, and MS Teams Ordering property searches and Land Registry documents Maintaining accurate and compliant team files and databases Opening and managing case files on case management systems Processing invoices, cheques, BACs payments, and billing Preparing digital files for audits and compliance Managing inbound post, scanning, photocopying, and general office administration Coordinating billing requests and arranging meetings Assisting with team organisation and management To be considered for the role, you ll require the following essentials: Audio typing Experience as a legal secretary, administrator, executive assistant within property is advantageous Strong administrative and organisational skills Excellent IT literacy, especially in Microsoft Office A client-focused approach with excellent communication skills Ability to work effectively under pressure and manage multiple priorities Strong attention to detail and discretion with confidential information Proactive, enthusiastic, and a strong team player Hours and Salary Monday to Friday 9am 5pm with hybrid working 25 days holiday plus banks Holiday Flex scheme buy or sell - up to 5 days holiday Group Personal Pension Annual Salary review Bonus scheme Wellbeing initiatives Employee Assistance programme, Headspace, Virtual GP Recognition awards Subsidised gym memberships Interest free public transport season ticket loans Cycle to Work scheme This is a brilliant opportunity for someone looking to step into a Legal Administrator role within a professional, fast-paced, and rewarding environment. If you re detail-oriented, organised, and eager to develop your career in law, we d love to hear from you. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Talk Staff Group Limited
Nottingham, Nottinghamshire
Are you looking to build a career in property law and legal support? This is an excellent opportunity for a motivated Property Administrator to join a high-performing, supportive team working across property and real estate transactions. You ll gain exposure to a variety of legal processes, with the chance to progress and develop your career within property and housing law. To be considered for the role, you ll require the following essentials: Assisting with legal property transactions, with a focus on affordable housing Setting up and managing extranets and data rooms for property documentation Preparing, issuing, and managing legal documentation (contracts, transfers, deeds of covenant both paper and electronic via DocuSign) Handling emails, phone calls, and queries from solicitors, clients, third parties, and team members Completing and post-completion tasks for acquisition transactions, including priority searches, Land Registry applications, and SDLT filing Preparing completion statements, obtaining client signatures, and organising payments Ensuring team files are accurate, up-to-date, and compliant Supporting wider property and housing-related matters depending on experience and interest Within this position, you ll also be: Previous experience as a legal admin, legal assistant, paralegal or property related role is advantageous but not essential Knowledge or background in real estate / property law is desirable but not essential Strong administrative skills with attention to detail and organisation Excellent client service skills and a professional telephone manner Proficient in Microsoft Office, with good general IT skills Ability to work effectively in a fast-paced legal environment Strong communication and problem-solving skills A proactive, motivated team player with the ability to manage workload under pressure Hours and Salary Monday to Friday 9am 5pm with hybrid working 25 days holiday plus banks Holiday Flex scheme buy or sell - up to 5 days holiday Group Personal Pension Annual Salary review Bonus scheme Wellbeing initiatives Employee Assistance programme, Headspace, Virtual GP Recognition awards Subsidised gym memberships Interest free public transport season ticket loans Cycle to Work scheme This role is perfect for someone who enjoys a property-focused legal environment and is eager to develop a career in real estate law. If you re enthusiastic, detail-oriented, and client-focused, apply today to become a Property Executive and take your next step in the legal profession. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Sep 02, 2025
Full time
Are you looking to build a career in property law and legal support? This is an excellent opportunity for a motivated Property Administrator to join a high-performing, supportive team working across property and real estate transactions. You ll gain exposure to a variety of legal processes, with the chance to progress and develop your career within property and housing law. To be considered for the role, you ll require the following essentials: Assisting with legal property transactions, with a focus on affordable housing Setting up and managing extranets and data rooms for property documentation Preparing, issuing, and managing legal documentation (contracts, transfers, deeds of covenant both paper and electronic via DocuSign) Handling emails, phone calls, and queries from solicitors, clients, third parties, and team members Completing and post-completion tasks for acquisition transactions, including priority searches, Land Registry applications, and SDLT filing Preparing completion statements, obtaining client signatures, and organising payments Ensuring team files are accurate, up-to-date, and compliant Supporting wider property and housing-related matters depending on experience and interest Within this position, you ll also be: Previous experience as a legal admin, legal assistant, paralegal or property related role is advantageous but not essential Knowledge or background in real estate / property law is desirable but not essential Strong administrative skills with attention to detail and organisation Excellent client service skills and a professional telephone manner Proficient in Microsoft Office, with good general IT skills Ability to work effectively in a fast-paced legal environment Strong communication and problem-solving skills A proactive, motivated team player with the ability to manage workload under pressure Hours and Salary Monday to Friday 9am 5pm with hybrid working 25 days holiday plus banks Holiday Flex scheme buy or sell - up to 5 days holiday Group Personal Pension Annual Salary review Bonus scheme Wellbeing initiatives Employee Assistance programme, Headspace, Virtual GP Recognition awards Subsidised gym memberships Interest free public transport season ticket loans Cycle to Work scheme This role is perfect for someone who enjoys a property-focused legal environment and is eager to develop a career in real estate law. If you re enthusiastic, detail-oriented, and client-focused, apply today to become a Property Executive and take your next step in the legal profession. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Bricklayer needed in St Helens- Social Housing Location: St Helens, UK Rate: 19.00 per hour (PAYE Umbrella) Job Type: Temp-to-Perm, (12-Week Contract through Agency Initially) Start Date: ASAP We are recruiting on behalf of a leading Social Housing client in Liverpool and are looking for a skilled Bricklayer to join their growing team. This exciting opportunity offers a temporary position, with the potential to transition into a permanent role. The ideal candidate will be someone with experience in bricklaying, particularly within Social Housing or similar public-facing environments. Key Responsibilities: Bricklaying : Performing brick and block work to high standards, ensuring the quality and safety of each construction. Social Housing Projects : Working on various social housing projects, including refurbishments, repairs, and new builds. Maintenance and Repairs : Carrying out bricklaying work on property repairs and maintenance tasks in occupied homes. Health and Safety Compliance : Adhering to strict health and safety guidelines to ensure safe working practices on site. Customer Interaction : Communicating with residents and customers in a professional and respectful manner, as this is a public-facing role. Team Collaboration : Working alongside a dedicated team of tradespeople, assisting where necessary, and contributing to the overall success of each project. Travel : You will be required to travel between sites, so flexibility and the ability to plan routes efficiently is essential. What We're Looking For: Bricklaying Experience : Proven experience in bricklaying, ideally within social housing, property maintenance, or other public-facing roles. Qualifications : NVQ/City & Guilds in Bricklaying or equivalent qualifications. CSCS Card : A valid CSCS card is essential to ensure site access and compliance with construction site regulations. PPE : Full Personal Protective Equipment will be required. Full UK Driving License : A clean UK driving license is essential, as you will be provided with a van and fuel card (for work use only). Willingness to Travel : As part of the role, you will need to be flexible and prepared to travel between work sites in the Liverpool area. Benefits: Van & Fuel Card Provided (work use only) - Get around easily without the hassle of transport costs. Full-time Role - Secure, consistent work with the potential to become permanent. Opportunity for Career Progression - Join a company that values skill development and employee growth. Competitive Pay - Receive a competitive salary and benefits package for your hard work. Feel free to contact Rhys from Building Careers on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDT
Sep 02, 2025
Contractor
Bricklayer needed in St Helens- Social Housing Location: St Helens, UK Rate: 19.00 per hour (PAYE Umbrella) Job Type: Temp-to-Perm, (12-Week Contract through Agency Initially) Start Date: ASAP We are recruiting on behalf of a leading Social Housing client in Liverpool and are looking for a skilled Bricklayer to join their growing team. This exciting opportunity offers a temporary position, with the potential to transition into a permanent role. The ideal candidate will be someone with experience in bricklaying, particularly within Social Housing or similar public-facing environments. Key Responsibilities: Bricklaying : Performing brick and block work to high standards, ensuring the quality and safety of each construction. Social Housing Projects : Working on various social housing projects, including refurbishments, repairs, and new builds. Maintenance and Repairs : Carrying out bricklaying work on property repairs and maintenance tasks in occupied homes. Health and Safety Compliance : Adhering to strict health and safety guidelines to ensure safe working practices on site. Customer Interaction : Communicating with residents and customers in a professional and respectful manner, as this is a public-facing role. Team Collaboration : Working alongside a dedicated team of tradespeople, assisting where necessary, and contributing to the overall success of each project. Travel : You will be required to travel between sites, so flexibility and the ability to plan routes efficiently is essential. What We're Looking For: Bricklaying Experience : Proven experience in bricklaying, ideally within social housing, property maintenance, or other public-facing roles. Qualifications : NVQ/City & Guilds in Bricklaying or equivalent qualifications. CSCS Card : A valid CSCS card is essential to ensure site access and compliance with construction site regulations. PPE : Full Personal Protective Equipment will be required. Full UK Driving License : A clean UK driving license is essential, as you will be provided with a van and fuel card (for work use only). Willingness to Travel : As part of the role, you will need to be flexible and prepared to travel between work sites in the Liverpool area. Benefits: Van & Fuel Card Provided (work use only) - Get around easily without the hassle of transport costs. Full-time Role - Secure, consistent work with the potential to become permanent. Opportunity for Career Progression - Join a company that values skill development and employee growth. Competitive Pay - Receive a competitive salary and benefits package for your hard work. Feel free to contact Rhys from Building Careers on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDT
Our client is seeking an experienced Technical Consultant to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the Technical Consultant your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals. Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows. Help the sales team identify upsell opportunities into existing accounts. Help to coordinate and deliver webinars Supplier Engagement Maintain relationships with suppliers, understand their portfolio Primary technical/product contact for UC suppliers. Maintain supplier technical qualifications as required Attend and lead meetings with suppliers Staff Training Provide structured product & technology training for sales and technical staff. Content is generally provided by suppliers, but course development is required. Customer Training Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment. After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers. The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance / Software / Cloud Enterprise / (Multi-cell) DECT IP Phone Management / Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work permits. Full / Valid UK Driving License.
Sep 02, 2025
Full time
Our client is seeking an experienced Technical Consultant to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the Technical Consultant your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals. Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows. Help the sales team identify upsell opportunities into existing accounts. Help to coordinate and deliver webinars Supplier Engagement Maintain relationships with suppliers, understand their portfolio Primary technical/product contact for UC suppliers. Maintain supplier technical qualifications as required Attend and lead meetings with suppliers Staff Training Provide structured product & technology training for sales and technical staff. Content is generally provided by suppliers, but course development is required. Customer Training Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment. After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers. The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance / Software / Cloud Enterprise / (Multi-cell) DECT IP Phone Management / Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work permits. Full / Valid UK Driving License.
Recruitment Coordinator. Office based for first 2-3 months then able to work in a hybrid structure once fully trained and up to speed. The hybrid working is not fixed and days working from home can change week by week. This is an amazing opportunity to join a large charity at their Head Office in London, working as part of their Recruitment Team to be the Recruitment Coordinator. You will be required to work in a high volume, fast paced environment managing 35-40 offers at any one time. You will need a high attention to details and experience of managing high volume recruitment processes from offer, gathering onboarding and maintaining contact through to hand over to the onboarding team. We are looking for someone who is IT literate and able to work across multiple internal IT systems (HR and ATS systems) to provide high quality, fast responsive administrative support to the Recruitment Advisors and wider team. The role: Be the first point of contact for candidate and manager recruitment queries via email, in-person and phone, ensuring the agreed service level metrics and performance indicators are achieved Liaise with and provide guidance to hiring managers across the full range of recruitment activities and processes to ensure they are fully informed at each stage of the campaign, escalating more complex queries to the Recruitment Advisors Be responsible for delivering recruitment related tasks such as preparing shortlisting packs, scheduling interviews, preparing interview packs, collating relevant documentation following the end of a campaign and updating the recruitment system at all stages of the process in a timely manner Assist Recruitment Advisors to source and attract candidates by using databases, social media, external job boards and other relevant medium to ensure hiring managers are provided with the best available talent and to enhance the employer brand to the relevant audience Review and analyse interview questions alongside the Recruitment Advisors to ensure the interview questions database is kept up to date with high quality content that can be accessed by the whole organisation Review and analyse data from incoming enquiries to the Recruitment mailbox in support of the development of the Recruitment Chatbot automated responses to ensure a better customer focussed service is delivered Manage the pre-employment checks from start to finish to ensure a smooth handover to the HR On-boarding team to offer a streamlined process in accordance with service level agreements Ideal applicants will have: Previous experience of working successfully within a recruitment role in a large and complex organisation Demonstrable skills in general administrative tasks such as drafting letters, scheduling interviews/meetings, using HR information systems, and administering selection tests Excellent communication skills both verbal and written, and a proven ability to develop and maintain effective working relationships with colleagues and customers Experience of providing excellent customer service in a demanding working environment with the ability to meet and manage customer expectations where required Excellent attention to detail and proven experience of managing a busy workload, showing resilience, working to tight deadlines and meeting your objectives successfully The ability to understand and successfully implement processes, procedures and policies related to your area of work The ability to walk users through functionality and the ability to empower enquirers to find resolutions through web interface Previous experience of using Microsoft Office with intermediate level skills in Word, Excel and Outlook Previous experience of maintaining workflows through ATS or similar systems.
Sep 02, 2025
Full time
Recruitment Coordinator. Office based for first 2-3 months then able to work in a hybrid structure once fully trained and up to speed. The hybrid working is not fixed and days working from home can change week by week. This is an amazing opportunity to join a large charity at their Head Office in London, working as part of their Recruitment Team to be the Recruitment Coordinator. You will be required to work in a high volume, fast paced environment managing 35-40 offers at any one time. You will need a high attention to details and experience of managing high volume recruitment processes from offer, gathering onboarding and maintaining contact through to hand over to the onboarding team. We are looking for someone who is IT literate and able to work across multiple internal IT systems (HR and ATS systems) to provide high quality, fast responsive administrative support to the Recruitment Advisors and wider team. The role: Be the first point of contact for candidate and manager recruitment queries via email, in-person and phone, ensuring the agreed service level metrics and performance indicators are achieved Liaise with and provide guidance to hiring managers across the full range of recruitment activities and processes to ensure they are fully informed at each stage of the campaign, escalating more complex queries to the Recruitment Advisors Be responsible for delivering recruitment related tasks such as preparing shortlisting packs, scheduling interviews, preparing interview packs, collating relevant documentation following the end of a campaign and updating the recruitment system at all stages of the process in a timely manner Assist Recruitment Advisors to source and attract candidates by using databases, social media, external job boards and other relevant medium to ensure hiring managers are provided with the best available talent and to enhance the employer brand to the relevant audience Review and analyse interview questions alongside the Recruitment Advisors to ensure the interview questions database is kept up to date with high quality content that can be accessed by the whole organisation Review and analyse data from incoming enquiries to the Recruitment mailbox in support of the development of the Recruitment Chatbot automated responses to ensure a better customer focussed service is delivered Manage the pre-employment checks from start to finish to ensure a smooth handover to the HR On-boarding team to offer a streamlined process in accordance with service level agreements Ideal applicants will have: Previous experience of working successfully within a recruitment role in a large and complex organisation Demonstrable skills in general administrative tasks such as drafting letters, scheduling interviews/meetings, using HR information systems, and administering selection tests Excellent communication skills both verbal and written, and a proven ability to develop and maintain effective working relationships with colleagues and customers Experience of providing excellent customer service in a demanding working environment with the ability to meet and manage customer expectations where required Excellent attention to detail and proven experience of managing a busy workload, showing resilience, working to tight deadlines and meeting your objectives successfully The ability to understand and successfully implement processes, procedures and policies related to your area of work The ability to walk users through functionality and the ability to empower enquirers to find resolutions through web interface Previous experience of using Microsoft Office with intermediate level skills in Word, Excel and Outlook Previous experience of maintaining workflows through ATS or similar systems.
