Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)
Windsor, Berkshire
Job Description: Supply Chain Manager- 13 Months Fixed Term Contract Location: Slough Salary: £57,000- £71,000 + Bonus + Benefits Are you a proactive, results-driven supply chain professional with a passion for creating smart, scalable operations? Join Drinks and Treats, where we're delivering indulgent moments to consumers across multiple markets-and we need you to help make that happen. As Supply Chain Manager, you'll be at the heart of our supply operations, setting up and managing end-to-end supply solutions to meet dynamic demand requirements. From working with co-manufacturers and distributors to collaborating with Mars factories and logistics partners, you'll play a key role in ensuring the right product reaches the right place-on time, in full. What are we looking for? Solid background in FMCG supply chain or S&OP planning roles. Experience managing 3rd party co-manufacturers, ideally from setup through to ongoing operations and reviews. Strong problem-solving skills and a "can-do" mindset that gets things done. Results-oriented, with a track record of achieving measurable outcomes. Familiarity with import/export requirements is a plus. Excellent team collaboration and communication skills. What will be your key responsibilities? Oversee and manage supply chains across multiple categories to meet CSL (Case Fill) and OTIF (On-Time, In-Full) targets. Set up new supply chains where needed, including defining and implementing operational processes with 3rd party co-manufacturers, distributors, haulers, and warehouses. Balance supply and demand to ensure capacity meets both current and future needs. Lead the execution of period-end procedures, ensuring full stock reconciliation. Provide actionable insights and regular performance updates to Segment Heads and the Head of Operations, highlighting risks, opportunities, and resource gaps. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Access Rover, Mars UK's new hub for Rewards, Offers, Vouchers, and Recognition, featuring cashback, exclusive deals, shopping discounts, and a recognition wall to celebrate colleagues' achievements. Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long term health conditions or are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here
Sep 04, 2025
Full time
Job Description: Supply Chain Manager- 13 Months Fixed Term Contract Location: Slough Salary: £57,000- £71,000 + Bonus + Benefits Are you a proactive, results-driven supply chain professional with a passion for creating smart, scalable operations? Join Drinks and Treats, where we're delivering indulgent moments to consumers across multiple markets-and we need you to help make that happen. As Supply Chain Manager, you'll be at the heart of our supply operations, setting up and managing end-to-end supply solutions to meet dynamic demand requirements. From working with co-manufacturers and distributors to collaborating with Mars factories and logistics partners, you'll play a key role in ensuring the right product reaches the right place-on time, in full. What are we looking for? Solid background in FMCG supply chain or S&OP planning roles. Experience managing 3rd party co-manufacturers, ideally from setup through to ongoing operations and reviews. Strong problem-solving skills and a "can-do" mindset that gets things done. Results-oriented, with a track record of achieving measurable outcomes. Familiarity with import/export requirements is a plus. Excellent team collaboration and communication skills. What will be your key responsibilities? Oversee and manage supply chains across multiple categories to meet CSL (Case Fill) and OTIF (On-Time, In-Full) targets. Set up new supply chains where needed, including defining and implementing operational processes with 3rd party co-manufacturers, distributors, haulers, and warehouses. Balance supply and demand to ensure capacity meets both current and future needs. Lead the execution of period-end procedures, ensuring full stock reconciliation. Provide actionable insights and regular performance updates to Segment Heads and the Head of Operations, highlighting risks, opportunities, and resource gaps. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Access Rover, Mars UK's new hub for Rewards, Offers, Vouchers, and Recognition, featuring cashback, exclusive deals, shopping discounts, and a recognition wall to celebrate colleagues' achievements. Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long term health conditions or are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here
To lead the implement the Marketing Strategy through the development and delivery of on and offline communications campaigns and initiatives. Client Details A non-profit organisation based in Hampshire. Description The Communications & Digital Engagement Lead is responsible for: Developing and leading a strategic approach to communications and digital engagement activity, in collaboration with colleagues across the business. Drive a programme of corporate communications in line with strategic and corporate planning. To act as a Brand Guardian for reputational management for all corporate and destination brands identifying mechanisms for influencing stakeholders. Support Marketing through the development of consumer facing content and communications plans as part of multichannel campaigns to support revenue driving opportunities across admissions, promotions, commercial and fundraising activities. To drive the delivery of a digital engagement strategy that both supports marketing and communication campaign objects but also develops digital platforms as destinations for rich content experiences. Profile A successful Communications Digital Engagement Lead will have the following experience: Managing and improving the brand communications function in a complex organisation including high level management of reputational risk in collaboration with senior stakeholders. Experience of supporting multi-channel campaigns for diverse audiences with consumer communications activity. Experience of leading and managing a team and ability to motivate a team when dealing with changing demands and with tight deadlines. Track record of improving KPI's including brand reputation measurement, audience engagement and reach, and influence and conversion. Experience of managing and influencing others at all levels, particularly around complex issues. Working in complex stakeholder environments. Budget management. Job Offer Competitive salary up to 53,430 Excellent benefits Hybrid working
Sep 04, 2025
Full time
To lead the implement the Marketing Strategy through the development and delivery of on and offline communications campaigns and initiatives. Client Details A non-profit organisation based in Hampshire. Description The Communications & Digital Engagement Lead is responsible for: Developing and leading a strategic approach to communications and digital engagement activity, in collaboration with colleagues across the business. Drive a programme of corporate communications in line with strategic and corporate planning. To act as a Brand Guardian for reputational management for all corporate and destination brands identifying mechanisms for influencing stakeholders. Support Marketing through the development of consumer facing content and communications plans as part of multichannel campaigns to support revenue driving opportunities across admissions, promotions, commercial and fundraising activities. To drive the delivery of a digital engagement strategy that both supports marketing and communication campaign objects but also develops digital platforms as destinations for rich content experiences. Profile A successful Communications Digital Engagement Lead will have the following experience: Managing and improving the brand communications function in a complex organisation including high level management of reputational risk in collaboration with senior stakeholders. Experience of supporting multi-channel campaigns for diverse audiences with consumer communications activity. Experience of leading and managing a team and ability to motivate a team when dealing with changing demands and with tight deadlines. Track record of improving KPI's including brand reputation measurement, audience engagement and reach, and influence and conversion. Experience of managing and influencing others at all levels, particularly around complex issues. Working in complex stakeholder environments. Budget management. Job Offer Competitive salary up to 53,430 Excellent benefits Hybrid working
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (see below) Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 04, 2025
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (see below) Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . Location: Battersea, London, Hybrid 3 days a week in the office We are looking for a Senior Product Design Engineer, to join our UK NPD team building a new generation of innovative products for our Ninja brand. We thrive on designing great products that delight our customers. Working as part of our London Design Office, you will bring technical substance and inspiration to our creative efforts to deliver credible solutions to the market. What You'll Do: Takes a lead role (independently and in teams) to solve technical issues found in the development of a product. Mentors more junior team members, with potential for line-management if desired. Supports all team members and encourages their efforts. Collaborates to help establish a project's user, design, and functional requirements, deliver robust solutions to satisfy those requirements, then help to validate through testing and building consensus on next steps. Takes overall ownership of designs through conception, CAD execution, prototyping and verification, whilst consistently working at pace & successfully develops team to do the same. Continuously evaluates and improves designs for cost efficiency, manufacturing improvements, increased quality and value to consumers. Applies sound engineering/ product design standards to deliver real solutions. Applies understanding & experience of high-volume manufacturing processes and materials to optimize designs. Communicates effectively and professionally with colleagues. Collaborates seamlessly with our U.S., U.K., and China-based Product Development teams, multi-functional teams, and executive teams to ensure that great ideas make it through to production. What You'll Bring Typically, 5+ years of proven experience in Mechanical/ Electro-Mechanical Engineering environment. Mechanical Design & Analysis - Strong understanding of mechanical systems in high-voltage environments, including material selection, heat dissipation, vibration control, and structural integrity. Electromechanical Systems - Working knowledge of how mechanical components interact with electrical systems, including insulating materials, creepage/clearance distances, and thermal management. CAD - Proficiency in SolidWorks (ideally) or Creo Manufacturing & Materials - Extensive experience in Injection moulding - Understanding of materials suitable for high-voltage applications (PPS / PAGF) High-Voltage Insulation & Safety - Expertise in managing electrical safety risks (dialectic, hi-pot, arcing etc) Risk Assessment & Failure Mode Analysis - Experience in FMEA, DFMEA, and HAZOP to assess risks in high-voltage systems. Testing & Certification Requirements - Understanding of IP ratings, dielectric strength testing, thermal runaway testing, and partial discharge testing. Prototype Development & Testing - Ability to design, build, and test mechanical prototypes in controlled environments. Environmental & Endurance Testing - Familiarity with thermal cycling, humidity, vibration, and impact testing to ensure product reliability. Drawing & Eng Specification - Proficiency 2D drawings & assemblies, BOM management - working GD&T knowledge would be a bonus Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Sep 04, 2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . Location: Battersea, London, Hybrid 3 days a week in the office We are looking for a Senior Product Design Engineer, to join our UK NPD team building a new generation of innovative products for our Ninja brand. We thrive on designing great products that delight our customers. Working as part of our London Design Office, you will bring technical substance and inspiration to our creative efforts to deliver credible solutions to the market. What You'll Do: Takes a lead role (independently and in teams) to solve technical issues found in the development of a product. Mentors more junior team members, with potential for line-management if desired. Supports all team members and encourages their efforts. Collaborates to help establish a project's user, design, and functional requirements, deliver robust solutions to satisfy those requirements, then help to validate through testing and building consensus on next steps. Takes overall ownership of designs through conception, CAD execution, prototyping and verification, whilst consistently working at pace & successfully develops team to do the same. Continuously evaluates and improves designs for cost efficiency, manufacturing improvements, increased quality and value to consumers. Applies sound engineering/ product design standards to deliver real solutions. Applies understanding & experience of high-volume manufacturing processes and materials to optimize designs. Communicates effectively and professionally with colleagues. Collaborates seamlessly with our U.S., U.K., and China-based Product Development teams, multi-functional teams, and executive teams to ensure that great ideas make it through to production. What You'll Bring Typically, 5+ years of proven experience in Mechanical/ Electro-Mechanical Engineering environment. Mechanical Design & Analysis - Strong understanding of mechanical systems in high-voltage environments, including material selection, heat dissipation, vibration control, and structural integrity. Electromechanical Systems - Working knowledge of how mechanical components interact with electrical systems, including insulating materials, creepage/clearance distances, and thermal management. CAD - Proficiency in SolidWorks (ideally) or Creo Manufacturing & Materials - Extensive experience in Injection moulding - Understanding of materials suitable for high-voltage applications (PPS / PAGF) High-Voltage Insulation & Safety - Expertise in managing electrical safety risks (dialectic, hi-pot, arcing etc) Risk Assessment & Failure Mode Analysis - Experience in FMEA, DFMEA, and HAZOP to assess risks in high-voltage systems. Testing & Certification Requirements - Understanding of IP ratings, dielectric strength testing, thermal runaway testing, and partial discharge testing. Prototype Development & Testing - Ability to design, build, and test mechanical prototypes in controlled environments. Environmental & Endurance Testing - Familiarity with thermal cycling, humidity, vibration, and impact testing to ensure product reliability. Drawing & Eng Specification - Proficiency 2D drawings & assemblies, BOM management - working GD&T knowledge would be a bonus Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Training & Competence Manager Location: Ideally Northern Ireland (Belfast-based), but UK-wide applicants considered Salary: 45,000 - 55,000 + bonus + benefits Reporting to: Regional Manager Are you an experienced T&C professional passionate about adviser development, regulatory standards, and business growth? Our client is currently is seeking a dedicated Training & Competence Manager to lead the implementation of Openwork's T&C scheme across their adviser network. This is a high-impact role focused on ensuring advisers are fully competent, compliant, and aligned with both regulatory requirements and internal sales processes. The successful candidate will support adviser on boarding, deliver training, and supervise activity in line with FCA expectations - particularly around Consumer Duty. Key Responsibilities: Design and deliver training programmes across on boarding, CPD, sales process, and advice quality Supervise a national adviser population, ensuring compliance with T&C and KPI frameworks Lead regulatory training including Consumer Duty, vulnerable clients, and file quality Oversee adviser on-boarding and integration with operational and compliance functions Maintain MI and reporting on adviser competency, CPD, risk ratings, and supervision standards Criteria Proven experience in adviser supervision, training, or T&C management in financial services Strong understanding of FCA regulations and T&C schemes (Openwork experience a plus) Excellent communication, coaching, and facilitation skills Level 4 diploma (with knowledge across mortgage, protection, and wealth advice) Tech-savvy with a detail-oriented approach to MI and reporting This is a fantastic opportunity to shape adviser performance and compliance standards across a growing network. Remote/hybrid options available for the right candidate. Please send CV via the apply link to Colleen Farquharson Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Sep 03, 2025
Full time
Training & Competence Manager Location: Ideally Northern Ireland (Belfast-based), but UK-wide applicants considered Salary: 45,000 - 55,000 + bonus + benefits Reporting to: Regional Manager Are you an experienced T&C professional passionate about adviser development, regulatory standards, and business growth? Our client is currently is seeking a dedicated Training & Competence Manager to lead the implementation of Openwork's T&C scheme across their adviser network. This is a high-impact role focused on ensuring advisers are fully competent, compliant, and aligned with both regulatory requirements and internal sales processes. The successful candidate will support adviser on boarding, deliver training, and supervise activity in line with FCA expectations - particularly around Consumer Duty. Key Responsibilities: Design and deliver training programmes across on boarding, CPD, sales process, and advice quality Supervise a national adviser population, ensuring compliance with T&C and KPI frameworks Lead regulatory training including Consumer Duty, vulnerable clients, and file quality Oversee adviser on-boarding and integration with operational and compliance functions Maintain MI and reporting on adviser competency, CPD, risk ratings, and supervision standards Criteria Proven experience in adviser supervision, training, or T&C management in financial services Strong understanding of FCA regulations and T&C schemes (Openwork experience a plus) Excellent communication, coaching, and facilitation skills Level 4 diploma (with knowledge across mortgage, protection, and wealth advice) Tech-savvy with a detail-oriented approach to MI and reporting This is a fantastic opportunity to shape adviser performance and compliance standards across a growing network. Remote/hybrid options available for the right candidate. Please send CV via the apply link to Colleen Farquharson Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . VP, Social Media Acceleration is a critical leadership role responsible for designing the systems and processes that power a world-class, future-ready social ecosystem. Serving as the right hand and strategic operator to the VP of Global Social, this leader is part operational architect, part strategic connector, and part culture carrier. You will ensure our global social strategy is aligned, execution is accountable, and operations run with clarity, speed, and impact-scaling social media excellence across markets, unlocking innovation, and enabling teams to deliver culturally resonant, business-driving content at global scale. Key Responsibilities Global Social Media Strategy & Execution Partner with the VP of Global Social Media to translate high-level vision into actionable strategies, playbooks, and market-level execution plans. Lead global social operating rhythms-business reviews, leadership meetings, launch readiness, and annual planning-to ensure priorities are clear, tracked, and delivered. Drive the integration of paid, organic, influencer, UGC, and social commerce into a unified, high-performing social acceleration model. Operational Integration Across Regions Serve as the connective tissue between global leadership and regional/local teams, ensuring information, priorities, and accountability flow seamlessly. Oversee the operational alignment of creative, media, influencer, analytics, and brand partners to enable market success. Identify and close organizational gaps that slow execution or create ambiguity, ensuring speed to market and impact. Content Engine & Creative Enablement Lead the development and scaling of a global content engine that delivers high-quality creative across always-on, campaign, and product launch moments. Ensure global assets are adaptable for local markets while maintaining brand consistency and cultural relevance. Champion innovation in creative formats, storytelling, and the integration of influencer and creator content into our media ecosystem. Technology, Tools & Insights Oversee the global social media tech stack-including publishing, listening, analytics, content management, and advocacy tools. Drive the selection, integration, and optimization of platforms to improve speed, collaboration, and performance measurement. Leverage real-time insights to optimize creative, media, and audience targeting for maximum impact. Performance, Governance & Risk Management Establish and track KPIs for social performance globally, ensuring results are communicated clearly to leadership. Safeguard brand reputation through proactive governance, compliance with platform policies, and readiness for issues or crises. Enable data-driven decision-making through consistent reporting and actionable insights. Team Leadership & Capability Building Define and manage global social resourcing-balancing centralized, regional, in-house, and agency support models. Build global social fluency across the organization through training, playbooks, and market enablement programs. Foster a high-performance culture that champions creativity, inclusivity, and collaboration across all social teams and partners. Qualifications 12+ years in social media, digital marketing, or brand leadership roles, with significant global and operational experience. Proven success driving execution in matrixed, multinational environments. Deep expertise across the full social ecosystem-paid, organic, influencer, commerce, and emerging technologies. Strong operational leadership skills, with the ability to bring structure to complexity and align cross-functional stakeholders. Experience managing large-scale creative, media, and influencer initiatives with measurable business outcomes. Exceptional communication skills and executive presence. Impact of the Role This role is the engine behind SharkNinja's ability to scale and accelerate its social media presence globally. By connecting strategy to execution, integrating global and local teams, and embedding operational excellence, the VP, Global Social Media Acceleration will ensure our brand shows up with speed, cultural relevance, and impact-everywhere our consumers are. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Sep 02, 2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . VP, Social Media Acceleration is a critical leadership role responsible for designing the systems and processes that power a world-class, future-ready social ecosystem. Serving as the right hand and strategic operator to the VP of Global Social, this leader is part operational architect, part strategic connector, and part culture carrier. You will ensure our global social strategy is aligned, execution is accountable, and operations run with clarity, speed, and impact-scaling social media excellence across markets, unlocking innovation, and enabling teams to deliver culturally resonant, business-driving content at global scale. Key Responsibilities Global Social Media Strategy & Execution Partner with the VP of Global Social Media to translate high-level vision into actionable strategies, playbooks, and market-level execution plans. Lead global social operating rhythms-business reviews, leadership meetings, launch readiness, and annual planning-to ensure priorities are clear, tracked, and delivered. Drive the integration of paid, organic, influencer, UGC, and social commerce into a unified, high-performing social acceleration model. Operational Integration Across Regions Serve as the connective tissue between global leadership and regional/local teams, ensuring information, priorities, and accountability flow seamlessly. Oversee the operational alignment of creative, media, influencer, analytics, and brand partners to enable market success. Identify and close organizational gaps that slow execution or create ambiguity, ensuring speed to market and impact. Content Engine & Creative Enablement Lead the development and scaling of a global content engine that delivers high-quality creative across always-on, campaign, and product launch moments. Ensure global assets are adaptable for local markets while maintaining brand consistency and cultural relevance. Champion innovation in creative formats, storytelling, and the integration of influencer and creator content into our media ecosystem. Technology, Tools & Insights Oversee the global social media tech stack-including publishing, listening, analytics, content management, and advocacy tools. Drive the selection, integration, and optimization of platforms to improve speed, collaboration, and performance measurement. Leverage real-time insights to optimize creative, media, and audience targeting for maximum impact. Performance, Governance & Risk Management Establish and track KPIs for social performance globally, ensuring results are communicated clearly to leadership. Safeguard brand reputation through proactive governance, compliance with platform policies, and readiness for issues or crises. Enable data-driven decision-making through consistent reporting and actionable insights. Team Leadership & Capability Building Define and manage global social resourcing-balancing centralized, regional, in-house, and agency support models. Build global social fluency across the organization through training, playbooks, and market enablement programs. Foster a high-performance culture that champions creativity, inclusivity, and collaboration across all social teams and partners. Qualifications 12+ years in social media, digital marketing, or brand leadership roles, with significant global and operational experience. Proven success driving execution in matrixed, multinational environments. Deep expertise across the full social ecosystem-paid, organic, influencer, commerce, and emerging technologies. Strong operational leadership skills, with the ability to bring structure to complexity and align cross-functional stakeholders. Experience managing large-scale creative, media, and influencer initiatives with measurable business outcomes. Exceptional communication skills and executive presence. Impact of the Role This role is the engine behind SharkNinja's ability to scale and accelerate its social media presence globally. By connecting strategy to execution, integrating global and local teams, and embedding operational excellence, the VP, Global Social Media Acceleration will ensure our brand shows up with speed, cultural relevance, and impact-everywhere our consumers are. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja's Candidate Privacy Notice can be found here: For candidates based in China, please visit: For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Compliance Auditor Remote Some Travel Required from £35-£40k PA DOE Experience Required Your new company You will be working for a leading professional body for property agents, committed to promoting the highest standards in the industry. As part of our Compliance Team, you'll be joining a respected organisation that supports its members in meeting legislative and regulatory obligations. Working to protect consumers and raise standards across the property sector through guidance, education, and robust compliance monitoring. Your new role As a Compliance Auditor, you will play a key role in ensuring that member firms are managing their client accounts in line with the Conduct and Membership Rules. You will carry out a combination of site visits and desk-based reviews to inspect client account records and accounting procedures. Your responsibilities will include: Monitoring compliance with legislation such as Anti-Money Laundering, Client Money Protection, and Energy Performance Certificate requirements. Identifying procedural weaknesses and recommending improvements. Producing detailed written reports for the Compliance Manager and members. Advising on compliance matters and supporting firms in achieving regulatory standards. Contributing to risk-based inspection planning and the development of compliance strategies. Liaising with Compliance Case Officers on significant breaches. Representing the company at meetings and events, and occasionally contributing to media and policy content. You'll work independently, manage your own workload, and help shape the future of compliance within the organisation. This is a remote working role, with 2 days travel per month to Warrick. What You'll Need to Succeed To be successful in this role, you will need: Proven experience in accounting, auditing, or a related field A degree-level education Strong critical thinking and problem-solving skills Excellent attention to detail and accuracy The ability to work independently and manage multiple priorities Clear and confident communication skills, both written and verbal A proactive, self-motivated approach and a commitment to high standards What you'll get in return In return, you'll benefit from: A varied and impactful role within a respected professional body The opportunity to influence compliance practices across the property sector A supportive and collaborative team environment Opportunities to contribute to policy development and professional guidance The chance to represent the company at industry events and contribute to thought leadership 23 days annual leave, rising to 25 after 2 years and 28 after 5 years. Company sick pay Birthday leave Health cashplan including an employee assistance programme Insurance (death in service) - 4 x annual salary Up to £40k per annum. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 02, 2025
Full time
Compliance Auditor Remote Some Travel Required from £35-£40k PA DOE Experience Required Your new company You will be working for a leading professional body for property agents, committed to promoting the highest standards in the industry. As part of our Compliance Team, you'll be joining a respected organisation that supports its members in meeting legislative and regulatory obligations. Working to protect consumers and raise standards across the property sector through guidance, education, and robust compliance monitoring. Your new role As a Compliance Auditor, you will play a key role in ensuring that member firms are managing their client accounts in line with the Conduct and Membership Rules. You will carry out a combination of site visits and desk-based reviews to inspect client account records and accounting procedures. Your responsibilities will include: Monitoring compliance with legislation such as Anti-Money Laundering, Client Money Protection, and Energy Performance Certificate requirements. Identifying procedural weaknesses and recommending improvements. Producing detailed written reports for the Compliance Manager and members. Advising on compliance matters and supporting firms in achieving regulatory standards. Contributing to risk-based inspection planning and the development of compliance strategies. Liaising with Compliance Case Officers on significant breaches. Representing the company at meetings and events, and occasionally contributing to media and policy content. You'll work independently, manage your own workload, and help shape the future of compliance within the organisation. This is a remote working role, with 2 days travel per month to Warrick. What You'll Need to Succeed To be successful in this role, you will need: Proven experience in accounting, auditing, or a related field A degree-level education Strong critical thinking and problem-solving skills Excellent attention to detail and accuracy The ability to work independently and manage multiple priorities Clear and confident communication skills, both written and verbal A proactive, self-motivated approach and a commitment to high standards What you'll get in return In return, you'll benefit from: A varied and impactful role within a respected professional body The opportunity to influence compliance practices across the property sector A supportive and collaborative team environment Opportunities to contribute to policy development and professional guidance The chance to represent the company at industry events and contribute to thought leadership 23 days annual leave, rising to 25 after 2 years and 28 after 5 years. Company sick pay Birthday leave Health cashplan including an employee assistance programme Insurance (death in service) - 4 x annual salary Up to £40k per annum. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Finance Manager Leeds 55,000 - 65,%+ Bonus, Car Allowance, Good Pension 25 days holiday + BH Hybrid (4:1) A Household Name in UK FMCG We are exclusively partnered with one of the UK's most recognised businesses on an exciting new Finance Manager opportunity. This role offers the chance to partner with a large division, with significant exposure to senior stakeholders who will genuinely value your insight. While the organisation is large in scale, the high-performing team are down-to-earth, and has strong prospects for progression given the strategic focus on this business unit. The Role Partner with senior leadership to drive value, identify risks/opportunities, and challenge plans Lead financial planning (long-range, annual, and short-term) across revenue and costs Build and maintain models to support pricing, range, and trading strategy Deliver clear reporting and insights to senior finance and trading leaders Own month-end performance reviews, ensuring results are understood and acted upon Translate data and analysis into commercial outcomes in partnership with finance and analytics teams Support investment appraisals for key operational and customer-focused projects Contribute to a high-performing finance community, sharing best practices and driving improvement About You Qualified accountant (ACA, ACCA, CIMA) Proven experience in a commercial finance or business partnering role within retail, FMCG, or large-scale consumer sectors Strong communicator, confident in influencing senior stakeholders and presenting complex financials in a clear, engaging way Advanced financial modelling and Excel skills, with a track record of supporting strategic decisions Curious, proactive, and commercially minded, able to challenge the status quo and drive change Collaborative and resilient, with a growth mindset and passion for delivering results that matter to customers and the business What's on Offer 55,000 - 65,000 salary + Great benefits Opportunity to shape pricing, range, and trading strategies in one of the UK's biggest retailers Be part of a strong, collaborative finance team with clear career progression Hybrid working (4:1 ratio) Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. BBBH34310
Sep 02, 2025
Full time
Finance Manager Leeds 55,000 - 65,%+ Bonus, Car Allowance, Good Pension 25 days holiday + BH Hybrid (4:1) A Household Name in UK FMCG We are exclusively partnered with one of the UK's most recognised businesses on an exciting new Finance Manager opportunity. This role offers the chance to partner with a large division, with significant exposure to senior stakeholders who will genuinely value your insight. While the organisation is large in scale, the high-performing team are down-to-earth, and has strong prospects for progression given the strategic focus on this business unit. The Role Partner with senior leadership to drive value, identify risks/opportunities, and challenge plans Lead financial planning (long-range, annual, and short-term) across revenue and costs Build and maintain models to support pricing, range, and trading strategy Deliver clear reporting and insights to senior finance and trading leaders Own month-end performance reviews, ensuring results are understood and acted upon Translate data and analysis into commercial outcomes in partnership with finance and analytics teams Support investment appraisals for key operational and customer-focused projects Contribute to a high-performing finance community, sharing best practices and driving improvement About You Qualified accountant (ACA, ACCA, CIMA) Proven experience in a commercial finance or business partnering role within retail, FMCG, or large-scale consumer sectors Strong communicator, confident in influencing senior stakeholders and presenting complex financials in a clear, engaging way Advanced financial modelling and Excel skills, with a track record of supporting strategic decisions Curious, proactive, and commercially minded, able to challenge the status quo and drive change Collaborative and resilient, with a growth mindset and passion for delivering results that matter to customers and the business What's on Offer 55,000 - 65,000 salary + Great benefits Opportunity to shape pricing, range, and trading strategies in one of the UK's biggest retailers Be part of a strong, collaborative finance team with clear career progression Hybrid working (4:1 ratio) Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. BBBH34310
Thrive Group are looking for a Head of Department on behalf of our client based in Blackburn (BB1) on a permanent basis. About the company: A fast-growing company in the next-generation nicotine products sector , supplying both retail and wholesale markets across the UK and internationally. With a focus on product innovation, compliance, and consumer safety , they are seeking a strategic and results-driven Head of Department to lead and help drive growth in a highly regulated, competitive market. Role Overview As Head of Department , you will take ownership of the strategy, performance, and leadership of your division. You'll combine commercial acumen with a strong understanding of industry trends, regulatory requirements, and consumer behaviour , ensuring that your team delivers measurable impact aligned with the company's goals. Key Responsibilities Leadership & Strategy Define and execute departmental strategy aligned with company objectives. Lead, coach, and develop a high-performing team. Own departmental budgets, KPIs, and reporting to the senior leadership team. Industry & Compliance Ensure compliance with MHRA, TRPR, and TPD regulations across all activities. Stay ahead of changes in legislation, public health policy, and trading standards. Work closely with quality assurance and legal teams to mitigate risk. Commercial Impact Sales: Develop channel strategies for B2B distribution, retail accounts, and direct-to-consumer. Marketing: Drive brand visibility while adhering to advertising restrictions in the vape sector. Operations: Optimise supply chain, inventory, and logistics to meet customer demand. Stakeholder Management Build strong relationships with suppliers, distributors, and key accounts. Represent the business at industry forums, trade shows, and regulatory bodies. Candidate Profile Proven leadership experience in FMCG, vape, alcohol, tobacco, pharmaceuticals, food. Strong commercial or operational track record, with evidence of delivering results. Excellent communicator and relationship builder across all levels. Data-driven mindset with strong analytically and decision-making skills. Passion for innovation and consumer-focused product development. Salary: 35,000- 42,000 DOE but are client is willing to pay more for the right candidate Bonus - will be dependant on experience Our client is looking for people within the business that want t develop with them and grow! They are an excellent employer treating everyone the same from shop floor upwards! Are you their next Head of Department gem? Sales Manager Head of Department INDSKEL
Sep 02, 2025
Full time
Thrive Group are looking for a Head of Department on behalf of our client based in Blackburn (BB1) on a permanent basis. About the company: A fast-growing company in the next-generation nicotine products sector , supplying both retail and wholesale markets across the UK and internationally. With a focus on product innovation, compliance, and consumer safety , they are seeking a strategic and results-driven Head of Department to lead and help drive growth in a highly regulated, competitive market. Role Overview As Head of Department , you will take ownership of the strategy, performance, and leadership of your division. You'll combine commercial acumen with a strong understanding of industry trends, regulatory requirements, and consumer behaviour , ensuring that your team delivers measurable impact aligned with the company's goals. Key Responsibilities Leadership & Strategy Define and execute departmental strategy aligned with company objectives. Lead, coach, and develop a high-performing team. Own departmental budgets, KPIs, and reporting to the senior leadership team. Industry & Compliance Ensure compliance with MHRA, TRPR, and TPD regulations across all activities. Stay ahead of changes in legislation, public health policy, and trading standards. Work closely with quality assurance and legal teams to mitigate risk. Commercial Impact Sales: Develop channel strategies for B2B distribution, retail accounts, and direct-to-consumer. Marketing: Drive brand visibility while adhering to advertising restrictions in the vape sector. Operations: Optimise supply chain, inventory, and logistics to meet customer demand. Stakeholder Management Build strong relationships with suppliers, distributors, and key accounts. Represent the business at industry forums, trade shows, and regulatory bodies. Candidate Profile Proven leadership experience in FMCG, vape, alcohol, tobacco, pharmaceuticals, food. Strong commercial or operational track record, with evidence of delivering results. Excellent communicator and relationship builder across all levels. Data-driven mindset with strong analytically and decision-making skills. Passion for innovation and consumer-focused product development. Salary: 35,000- 42,000 DOE but are client is willing to pay more for the right candidate Bonus - will be dependant on experience Our client is looking for people within the business that want t develop with them and grow! They are an excellent employer treating everyone the same from shop floor upwards! Are you their next Head of Department gem? Sales Manager Head of Department INDSKEL
INCIDENTS & COMPLAINTS ANALYST Overall purpose of the job: Reporting into the Operations Support Manager, the Incidents and Complaints Analyst is responsible for monitoring, analysing, and investigating operational incidents and customer complaints. The role requires root cause identification, timely resolution, trend analysis, and continual improvement recommendation making. This must be whilst meeting regulatory requirements and upholding Consumer Duty standards to deliver good outcomes for pension scheme members and customers. Main Activities & Responsibilities: Investigate and analyse operational incidents and collaborate with internal teams to ensure timely corrective action and preventative measures are implemented to mitigate the risk of recurrence. Produce incident trend analysis MI and commentary for Operational Managers and Senior Leadership Team. Completion of price comparisons and any loss/gain analysis for customers that may have been financially disadvantaged by an incident. Logging and acknowledging incoming customer complaints and maintaining the Complaints Register and dashboard. Perform thorough investigations into complaints to understand the root cause and provide clear written responses to customers. Liaise with operational teams to gather evidence to inform resolutions as well as identify systemic issues where trends emerge. Ensure that complaints are managed and resolved within the agreed timeframes. Apply Consumer Duty principles by focusing on good customer outcomes in all investigations and recommendations made to operational teams. Cooperate with the Financial Ombudsman Service (FOS) when complaints have been escalated to collate all relevant information. Bi-Annual collation the information for the Complaints Return for the Financial Conduct Authority. Knowledge, Skills, and Personality: Experience in pensions administration, financial services, or a regulatory environment. Analytical mindset with a methodical approach to problem solving and investigation. Excellent written and verbal communication skills, particularly in writing formal responses. Previous experience of incident analysis and/or complaints handling. Education, qualifications, and special training: A qualification in pension administration is desirable but not essential as support can be offered with professional qualifications. Due to the overwhelming application response, we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful. Please note that our client is an equal opportunities employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.
Sep 01, 2025
Full time
INCIDENTS & COMPLAINTS ANALYST Overall purpose of the job: Reporting into the Operations Support Manager, the Incidents and Complaints Analyst is responsible for monitoring, analysing, and investigating operational incidents and customer complaints. The role requires root cause identification, timely resolution, trend analysis, and continual improvement recommendation making. This must be whilst meeting regulatory requirements and upholding Consumer Duty standards to deliver good outcomes for pension scheme members and customers. Main Activities & Responsibilities: Investigate and analyse operational incidents and collaborate with internal teams to ensure timely corrective action and preventative measures are implemented to mitigate the risk of recurrence. Produce incident trend analysis MI and commentary for Operational Managers and Senior Leadership Team. Completion of price comparisons and any loss/gain analysis for customers that may have been financially disadvantaged by an incident. Logging and acknowledging incoming customer complaints and maintaining the Complaints Register and dashboard. Perform thorough investigations into complaints to understand the root cause and provide clear written responses to customers. Liaise with operational teams to gather evidence to inform resolutions as well as identify systemic issues where trends emerge. Ensure that complaints are managed and resolved within the agreed timeframes. Apply Consumer Duty principles by focusing on good customer outcomes in all investigations and recommendations made to operational teams. Cooperate with the Financial Ombudsman Service (FOS) when complaints have been escalated to collate all relevant information. Bi-Annual collation the information for the Complaints Return for the Financial Conduct Authority. Knowledge, Skills, and Personality: Experience in pensions administration, financial services, or a regulatory environment. Analytical mindset with a methodical approach to problem solving and investigation. Excellent written and verbal communication skills, particularly in writing formal responses. Previous experience of incident analysis and/or complaints handling. Education, qualifications, and special training: A qualification in pension administration is desirable but not essential as support can be offered with professional qualifications. Due to the overwhelming application response, we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful. Please note that our client is an equal opportunities employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.
OPERATIONS SUPPORT MANAGER Overall purpose of the job: The Operations Support Manager will act as a central point of support across all operations functions including Admin, Reporting, Dealing Support, and Reconciliations and Payments as well as the Director of Operations. This role will directly manage the Incidents and Complaints Analyst as well as the Operations Project and Operational Compliance Analyst. This is a varied and hands-on position requiring strong problem-solving skills, the ability to prioritise across competing needs, and a collaborative approach. The ideal candidate will bring knowledge of pensions administration, a keen eye for process improvement, and a passion for delivering excellent customer outcomes aligned with Consumer Duty principles. Main Activities & Responsibilities: Line management of three analysts covering various responsibilities in support of the operational teams. Act as a point of escalation for complex operational issues and complaints. Provide day-to-day support and cover to operational teams across Admin, Reporting, Dealing Support, and Reconciliations and Payments as well as the Director of Operations Collaborate with team leaders/managers to identify and resolve process blockers or inefficiencies. Coordinate cross-departmental support and cover for operational priorities and ad hoc projects. Support the collation, analysis, and presentation of operational MI to the Director of Operations and senior management. Maintain trackers for incidents, complaints, and other operational metrics. Identify opportunities for continuous improvement within operations processes. Lead or contribute to operational change initiatives, including process re-design and system enhancements. Monitor for potential areas of operational risk and escalate as needed. Lead the annual reviews of all customer literature such as Terms & Conditions and Key Features documents and propose changes where required for better customer understanding in support of Consumer Duty. Coordinate internal and external audits ensuring that each business area provides requested samples by set deadlines, and be the liaison point where necessary with clients/auditors Prepare applications to join any industry bodies, ensuring that the operational teams meet the entry criteria and coordinate any external reviews to support applications Attend the Risk Committee meetings when appropriate and assist the operational teams with mitigation measures. Ownership of the full end to end transaction reporting requirements across wider business teams. Collation and analysis of MI from Operational Teams to support the annual Consumer Duty outcomes report. Knowledge, Skills, and Personality: Essential: Experience in pensions administration or financial services operations. Proven team management or supervisory experience. Strong understanding of incident and complaint handling best practices. Excellent organisational and multitasking skills. Ability to analyse MI and draw insights for performance improvement. Effective communication and stakeholder engagement skills. Customer-centric mindset with a commitment to delivering good outcomes. Proactive and solutions focused. Resilient and calm under pressure. Desirable: Knowledge of FCA requirements, particularly Consumer Duty. Familiarity with reconciliation and payment processes. Education, qualifications, and special training: A qualification in pension administration is highly desirable Due to the overwhelming application response, we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful. Please note that our client is an equal opportunities employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.
Sep 01, 2025
Full time
OPERATIONS SUPPORT MANAGER Overall purpose of the job: The Operations Support Manager will act as a central point of support across all operations functions including Admin, Reporting, Dealing Support, and Reconciliations and Payments as well as the Director of Operations. This role will directly manage the Incidents and Complaints Analyst as well as the Operations Project and Operational Compliance Analyst. This is a varied and hands-on position requiring strong problem-solving skills, the ability to prioritise across competing needs, and a collaborative approach. The ideal candidate will bring knowledge of pensions administration, a keen eye for process improvement, and a passion for delivering excellent customer outcomes aligned with Consumer Duty principles. Main Activities & Responsibilities: Line management of three analysts covering various responsibilities in support of the operational teams. Act as a point of escalation for complex operational issues and complaints. Provide day-to-day support and cover to operational teams across Admin, Reporting, Dealing Support, and Reconciliations and Payments as well as the Director of Operations Collaborate with team leaders/managers to identify and resolve process blockers or inefficiencies. Coordinate cross-departmental support and cover for operational priorities and ad hoc projects. Support the collation, analysis, and presentation of operational MI to the Director of Operations and senior management. Maintain trackers for incidents, complaints, and other operational metrics. Identify opportunities for continuous improvement within operations processes. Lead or contribute to operational change initiatives, including process re-design and system enhancements. Monitor for potential areas of operational risk and escalate as needed. Lead the annual reviews of all customer literature such as Terms & Conditions and Key Features documents and propose changes where required for better customer understanding in support of Consumer Duty. Coordinate internal and external audits ensuring that each business area provides requested samples by set deadlines, and be the liaison point where necessary with clients/auditors Prepare applications to join any industry bodies, ensuring that the operational teams meet the entry criteria and coordinate any external reviews to support applications Attend the Risk Committee meetings when appropriate and assist the operational teams with mitigation measures. Ownership of the full end to end transaction reporting requirements across wider business teams. Collation and analysis of MI from Operational Teams to support the annual Consumer Duty outcomes report. Knowledge, Skills, and Personality: Essential: Experience in pensions administration or financial services operations. Proven team management or supervisory experience. Strong understanding of incident and complaint handling best practices. Excellent organisational and multitasking skills. Ability to analyse MI and draw insights for performance improvement. Effective communication and stakeholder engagement skills. Customer-centric mindset with a commitment to delivering good outcomes. Proactive and solutions focused. Resilient and calm under pressure. Desirable: Knowledge of FCA requirements, particularly Consumer Duty. Familiarity with reconciliation and payment processes. Education, qualifications, and special training: A qualification in pension administration is highly desirable Due to the overwhelming application response, we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful. Please note that our client is an equal opportunities employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.
Job Title : Repairs and Voids Manager Location: Rugby Contract : Temporary ongoing (perm opportunity available) Rate : 25.73 - 27.37ph (PAYE) 60% onsite presence needed & Driving licence required. Purpose of Job: Lead the maintenance of social housing and leased properties, ensuring full compliance with statutory and regulatory standards. Manage the Property Repairs Team to deliver high-quality, cost-effective services with a strong customer focus, aligned with CANDO values. Responsibilities: Lead and develop the Property Repairs Team, ensuring high performance and compliance with safety and regulatory standards. Deliver a responsive, customer-focused repairs service across all tenures, managing complaints and driving continuous improvement. Oversee health, safety, and environmental practices, acting swiftly on risks or breaches. Manage service planning, performance, and legal compliance, including Decent Homes and Social Housing Consumer Standards. Ensure effective financial oversight of a 5m+ budget, driving value for money and cost efficiency. Improve void turnaround times and operational KPIs through strategic scheduling and resource management. Maintain asset safety and data integrity, using insights to inform decisions. Engage with residents, partners, and stakeholders, providing senior-level support and assurance. Lead emergency out-of-hours repairs and ensure staff follow protocols.
Sep 01, 2025
Seasonal
Job Title : Repairs and Voids Manager Location: Rugby Contract : Temporary ongoing (perm opportunity available) Rate : 25.73 - 27.37ph (PAYE) 60% onsite presence needed & Driving licence required. Purpose of Job: Lead the maintenance of social housing and leased properties, ensuring full compliance with statutory and regulatory standards. Manage the Property Repairs Team to deliver high-quality, cost-effective services with a strong customer focus, aligned with CANDO values. Responsibilities: Lead and develop the Property Repairs Team, ensuring high performance and compliance with safety and regulatory standards. Deliver a responsive, customer-focused repairs service across all tenures, managing complaints and driving continuous improvement. Oversee health, safety, and environmental practices, acting swiftly on risks or breaches. Manage service planning, performance, and legal compliance, including Decent Homes and Social Housing Consumer Standards. Ensure effective financial oversight of a 5m+ budget, driving value for money and cost efficiency. Improve void turnaround times and operational KPIs through strategic scheduling and resource management. Maintain asset safety and data integrity, using insights to inform decisions. Engage with residents, partners, and stakeholders, providing senior-level support and assurance. Lead emergency out-of-hours repairs and ensure staff follow protocols.
Job Description Job Title: Director: Housing Property Services Reporting to: Executive Director: Housing Direct Reports: Allocated Heads of Service Rate: £850p/d Inside IR35 Location: Bristol City Council Contract Type: Contract- 6 months rolling, 3 days on site, 2 days from home- 37 hours a week Purpose of the Role As Director of Housing Property Services, you will provide strategic leadership to ensure the delivery of high-quality, safe, sustainable, and affordable homes across the city. You will lead key services including asset strategy, maintenance, building safety, and the planned investment programme-ensuring regulatory compliance, excellent resident experience, and value for money. This is a pivotal leadership role driving innovation, performance, and transformation within Bristol's housing portfolio, aligned to the council's One City Plan and corporate strategy. Key Responsibilities Strategic Leadership Develop and deliver long-term strategies for housing property services, aligned with council and housing objectives. Drive sustainability and energy efficiency in housing, supporting the transition to Net Zero Carbon. Lead asset management, repairs, maintenance, planned investment and safety programmes across the housing stock. Compliance and Assurance Ensure all services meet statutory and regulatory requirements, including compliance with the Regulator of Social Housing's consumer standards. Lead and manage regulatory inspections and ensure robust governance and safety systems are in place. Resident Engagement and Service Excellence Champion resident involvement, ensuring their voice shapes service design and delivery. Drive a culture of continuous improvement, responsiveness, and performance excellence across all property services. Programme and Financial Management Oversee large, complex budgets and ensure efficient use of resources to deliver quality outcomes. Lead the delivery of development, sales, and acquisition programmes that contribute to financial and social returns. Partnerships and Collaboration Build and maintain strong relationships with stakeholders, contractors, developers, elected members and community partners. Represent the council at local, regional and national forums. Leadership and Culture Provide inclusive, visionary leadership to multidisciplinary teams, fostering a culture of accountability, innovation, and collaboration. Role-model the council's leadership qualities, behaviours and values in every aspect of your work. About You Essential Experience and Skills Educated to degree level or with a relevant professional qualification and substantial post-qualification experience. Proven strategic leadership in housing property services or a related field. Strong knowledge of housing law, property and asset management, building safety, and compliance. Demonstrable success in managing large-scale programmes and budgets. Experienced in leading teams through change and transformation in complex environments. Strong communication and influencing skills, with experience working at senior levels, including political engagement. Personal Attributes Visionary, resilient and collaborative leader with a strong results orientation. Passionate about delivering excellent services for residents. Committed to diversity, equality and inclusive leadership. Skilled in data-led decision making and risk management. Our Values and Culture As a senior leader, you'll role-model our organisational values: Ownership - we take responsibility Collaboration - we work together Dedication - we strive to make a difference Respect - we value everyone Curiosity - we ask questions and seek better ways All senior staff are also expected to volunteer three days per year to support a local initiative. What We Offer Opportunity to lead a major public housing portfolio in one of the UK's most dynamic cities A collaborative leadership culture and strong senior peer network Flexible working arrangements and employee wellbeing support Competitive salary and generous local government pension scheme If you would like to apply please email me an updated CV to (url removed) or call me on (phone number removed)- due to this being a senior role the application may close very quickly
Sep 01, 2025
Contractor
Job Description Job Title: Director: Housing Property Services Reporting to: Executive Director: Housing Direct Reports: Allocated Heads of Service Rate: £850p/d Inside IR35 Location: Bristol City Council Contract Type: Contract- 6 months rolling, 3 days on site, 2 days from home- 37 hours a week Purpose of the Role As Director of Housing Property Services, you will provide strategic leadership to ensure the delivery of high-quality, safe, sustainable, and affordable homes across the city. You will lead key services including asset strategy, maintenance, building safety, and the planned investment programme-ensuring regulatory compliance, excellent resident experience, and value for money. This is a pivotal leadership role driving innovation, performance, and transformation within Bristol's housing portfolio, aligned to the council's One City Plan and corporate strategy. Key Responsibilities Strategic Leadership Develop and deliver long-term strategies for housing property services, aligned with council and housing objectives. Drive sustainability and energy efficiency in housing, supporting the transition to Net Zero Carbon. Lead asset management, repairs, maintenance, planned investment and safety programmes across the housing stock. Compliance and Assurance Ensure all services meet statutory and regulatory requirements, including compliance with the Regulator of Social Housing's consumer standards. Lead and manage regulatory inspections and ensure robust governance and safety systems are in place. Resident Engagement and Service Excellence Champion resident involvement, ensuring their voice shapes service design and delivery. Drive a culture of continuous improvement, responsiveness, and performance excellence across all property services. Programme and Financial Management Oversee large, complex budgets and ensure efficient use of resources to deliver quality outcomes. Lead the delivery of development, sales, and acquisition programmes that contribute to financial and social returns. Partnerships and Collaboration Build and maintain strong relationships with stakeholders, contractors, developers, elected members and community partners. Represent the council at local, regional and national forums. Leadership and Culture Provide inclusive, visionary leadership to multidisciplinary teams, fostering a culture of accountability, innovation, and collaboration. Role-model the council's leadership qualities, behaviours and values in every aspect of your work. About You Essential Experience and Skills Educated to degree level or with a relevant professional qualification and substantial post-qualification experience. Proven strategic leadership in housing property services or a related field. Strong knowledge of housing law, property and asset management, building safety, and compliance. Demonstrable success in managing large-scale programmes and budgets. Experienced in leading teams through change and transformation in complex environments. Strong communication and influencing skills, with experience working at senior levels, including political engagement. Personal Attributes Visionary, resilient and collaborative leader with a strong results orientation. Passionate about delivering excellent services for residents. Committed to diversity, equality and inclusive leadership. Skilled in data-led decision making and risk management. Our Values and Culture As a senior leader, you'll role-model our organisational values: Ownership - we take responsibility Collaboration - we work together Dedication - we strive to make a difference Respect - we value everyone Curiosity - we ask questions and seek better ways All senior staff are also expected to volunteer three days per year to support a local initiative. What We Offer Opportunity to lead a major public housing portfolio in one of the UK's most dynamic cities A collaborative leadership culture and strong senior peer network Flexible working arrangements and employee wellbeing support Competitive salary and generous local government pension scheme If you would like to apply please email me an updated CV to (url removed) or call me on (phone number removed)- due to this being a senior role the application may close very quickly
Manpower is currently seeking a Safety, Health, Environmental, Quality Lead to work with our global FMCG client, Unilever, renowned for brands such as Ben & Jerry's, Knorr, Walls & Marmite, and become an integral part of their fast-paced FMCG environment. The position is based at our client's Research & Development facility, at Colworth Science Park, in Sharnbrook, Bedfordshire (MK44), accessible by car. It also houses our client's global centre of excellence in safety and sustainability sciences. This is a full-time temporary role for 6 months, to start ASAP, requiring 37.50 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 46,000 per annum, pro rata, depending upon experience. JOB PURPOSE The ice cream processing team at Colworth has a vacancy for an exciting new role that combines safety, health, environment and quality (SHEQ) at the heart of the global innovation centre for the world's largest ice cream company. This is an ideal opportunity for someone passionate about health and safety with the ability to drive change in safety culture and deliver continuous improvement. MAIN ACCOUNTABIITIES . Safety & Health Be the responsible person for safety & health for TMICC at the Colworth site, including coordination of internal and external safety & health audits. Lead investigations and root cause analysis for all safety & health incidents on-site Share learned from across TMICC and cascade safety moments to personnel. Develop a robust safety inspection program for the AMTC. Report and action safety findings on time and in full. Work closely with the other Safety Specialists (Group Safety Advisors, GSAs) and wider safety teams, to monitor, record and report site safety & health performance statistics, and track completion of Safety Leading Indicators (Deep Compliance Audits, DCA's and Safety Behavioural Observations, SBO's) and closure of actions. Improve Behavioural Safety Culture and drive increase in Near Miss reporting in the AMTC. Ensure Provision and Use of Work Equipment Regulations (PUWER) compliance and Risk Assessments (RAs), Standard Operating Procedures (SOPs) and trained operator records for processing equipment are reviewed, in date and approved. Be the main point of contact for third-party contractors working in the AMTC, responsible for their safety & health, and permits to work Environment Ensure AMTC compliance with European Sustainability Reporting Stand (ESRS). Be the main point of contact that includes out of hours contact for the ice cream operations (waste tank system). Work with wider site safety teams who share the site to manage waste streams from the AMTC in accordance with TMICC procedures and legislation. Monitor, record and report all waste from the AMTC to site safety team. Investigate initiatives to reduce waste. Scope initiatives to improve the environmental impact of processes used in the AMTC e.g. water, electrical usage. Drive adoption of good sustainability practices in AMTC e.g. reduced plastic use, recyclability initiatives. Report and investigate environment incidents, working closely with the site safety team and reporting via TMICC supply chain SHEQ. Quality Be the responsible person for all quality related activities in the AMTC and Food Labs. Act as first point of contact for all quality related incidents. Develop an internal food safety management system (FSMS) and update internal codes of practices as required to ensure compliance with TMICC quality management standards and local food safety legislation. Manage the Hazard Analysis Critical Control Point (HACCP) database, support product RD&I teams with new HACCP studies, annual reviews and validations. Lead the Cleaning & Disinfection (C&D) validations of processing equipment in the AMTC, support processing team with verifications and validations. Develop an internal food safety audit program for FSSC22000, act as lead auditor during audits and compile written report. Ensure consumer safety of products is maintained in line with TMICC policy through implementing best practice principles. Be the lead for Corrective and Preventative Actions (CAPA) investigations for product incidents. Relevant Experience Degree in Health and Safety, Environmental Sciences, Food Technology, or equivalent apprenticeship and experience. Relevant Health and Safety certifications (e.g. NEBOSH, IOSH) are highly desirable. Relevant or working towards Environment certifications (IEMA / NEBOSH) Level 3 Food Hygiene and HACCP certifications advantageous. Working knowledge of Health and Safety and food hygiene regulations and best practices (FSSC 22000, Quality Management Systems). Proven experience of working with safety and quality systems in an R&D or factory environment. Experience of implementing continuous improvement initiatives. About You Passion for health & safety Well organised Excellent communication skills Excellent computer and literacy skills Ability to work independently and as part of a team Risk management Fluent English & strong communication Occasional UK and international travel will be required approximately 2-3 trips per year
Sep 01, 2025
Seasonal
Manpower is currently seeking a Safety, Health, Environmental, Quality Lead to work with our global FMCG client, Unilever, renowned for brands such as Ben & Jerry's, Knorr, Walls & Marmite, and become an integral part of their fast-paced FMCG environment. The position is based at our client's Research & Development facility, at Colworth Science Park, in Sharnbrook, Bedfordshire (MK44), accessible by car. It also houses our client's global centre of excellence in safety and sustainability sciences. This is a full-time temporary role for 6 months, to start ASAP, requiring 37.50 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 46,000 per annum, pro rata, depending upon experience. JOB PURPOSE The ice cream processing team at Colworth has a vacancy for an exciting new role that combines safety, health, environment and quality (SHEQ) at the heart of the global innovation centre for the world's largest ice cream company. This is an ideal opportunity for someone passionate about health and safety with the ability to drive change in safety culture and deliver continuous improvement. MAIN ACCOUNTABIITIES . Safety & Health Be the responsible person for safety & health for TMICC at the Colworth site, including coordination of internal and external safety & health audits. Lead investigations and root cause analysis for all safety & health incidents on-site Share learned from across TMICC and cascade safety moments to personnel. Develop a robust safety inspection program for the AMTC. Report and action safety findings on time and in full. Work closely with the other Safety Specialists (Group Safety Advisors, GSAs) and wider safety teams, to monitor, record and report site safety & health performance statistics, and track completion of Safety Leading Indicators (Deep Compliance Audits, DCA's and Safety Behavioural Observations, SBO's) and closure of actions. Improve Behavioural Safety Culture and drive increase in Near Miss reporting in the AMTC. Ensure Provision and Use of Work Equipment Regulations (PUWER) compliance and Risk Assessments (RAs), Standard Operating Procedures (SOPs) and trained operator records for processing equipment are reviewed, in date and approved. Be the main point of contact for third-party contractors working in the AMTC, responsible for their safety & health, and permits to work Environment Ensure AMTC compliance with European Sustainability Reporting Stand (ESRS). Be the main point of contact that includes out of hours contact for the ice cream operations (waste tank system). Work with wider site safety teams who share the site to manage waste streams from the AMTC in accordance with TMICC procedures and legislation. Monitor, record and report all waste from the AMTC to site safety team. Investigate initiatives to reduce waste. Scope initiatives to improve the environmental impact of processes used in the AMTC e.g. water, electrical usage. Drive adoption of good sustainability practices in AMTC e.g. reduced plastic use, recyclability initiatives. Report and investigate environment incidents, working closely with the site safety team and reporting via TMICC supply chain SHEQ. Quality Be the responsible person for all quality related activities in the AMTC and Food Labs. Act as first point of contact for all quality related incidents. Develop an internal food safety management system (FSMS) and update internal codes of practices as required to ensure compliance with TMICC quality management standards and local food safety legislation. Manage the Hazard Analysis Critical Control Point (HACCP) database, support product RD&I teams with new HACCP studies, annual reviews and validations. Lead the Cleaning & Disinfection (C&D) validations of processing equipment in the AMTC, support processing team with verifications and validations. Develop an internal food safety audit program for FSSC22000, act as lead auditor during audits and compile written report. Ensure consumer safety of products is maintained in line with TMICC policy through implementing best practice principles. Be the lead for Corrective and Preventative Actions (CAPA) investigations for product incidents. Relevant Experience Degree in Health and Safety, Environmental Sciences, Food Technology, or equivalent apprenticeship and experience. Relevant Health and Safety certifications (e.g. NEBOSH, IOSH) are highly desirable. Relevant or working towards Environment certifications (IEMA / NEBOSH) Level 3 Food Hygiene and HACCP certifications advantageous. Working knowledge of Health and Safety and food hygiene regulations and best practices (FSSC 22000, Quality Management Systems). Proven experience of working with safety and quality systems in an R&D or factory environment. Experience of implementing continuous improvement initiatives. About You Passion for health & safety Well organised Excellent communication skills Excellent computer and literacy skills Ability to work independently and as part of a team Risk management Fluent English & strong communication Occasional UK and international travel will be required approximately 2-3 trips per year
Legal Counsel Glasgow / Hybrid Up to £75,000 Venari Legal are delighted to be working on an exclusive basis with one of Scotland's most iconic brands who are looking to add an experienced Legal Counsel to their team based in Glasgow. We are seeking a skilled and motivated commercial lawyer with 2-8 PQE to join their in-house legal team. This dynamic role offers a unique and exciting opportunity to work at Scotland's leading media organisation, in a fast-evolving online and regulatory environment, within a team supporting a broad range of legal matters across broadcasting, commercial, operational and corporate functions, with a strong emphasis on IP, tech and data protection. The role comes at a pivotal time for public service broadcasters, with the implementation of new legislation, which modernises the public service broadcasting framework. You will support the business in navigating these changes whilst playing a key role in continuing to enable commercial, creative and editorial ambitions. KEY RESPONSIBILITIES Lead on the review, drafting, and negotiation of commercial contracts, including those relating to technology, advertising, sponsorship, content licensing, and strategic partnerships. Provide legal support for the digital platforms and online presence, including websites, apps, our online Player and radio station, with a focus on consumer terms and conditions, privacy notices, marketing and cookie compliance. Advise on intellectual property matters including copyright, trademarks, and rights clearance. Provide advice in relation to data protection legislation and the privacy and electronic communications regulation, particularly across the digital platforms to ensure robust data compliance, including privacy notices, cookie banners, DPIAs, data sharing agreements. Provide legal support to their Children's Appeal charity. Drafting intra-group agreements relating to provision of services. Support the compliant and innovative use of AI technologies. Monitor legal developments in all relevant areas. Deliver training and guidance to internal teams and contribute to legal risk management and governance initiatives. Assist with dispute resolution. Assist in any other aspect of the work of the Company as reasonably required. SKILLS AND EXPERIENCE UK-qualified solicitor with 3-8 years PQE. Strong experience in reviewing, drafting and negotiating commercial contracts, including technology-related contracts. Demonstrable knowledge and experience of data protection and cookie laws and regulation. Experience of and interest in contracts involving the use and licensing of IP. Genuine interest in media, its delivery and the law and regulation around it. Attention to detail and a high level of accuracy in all aspects of work output. Excellent analytical, drafting and negotiation skills. Collaborative, proactive and solutions-focused approach. Willingness to learn and build relationships internally and externally. Ability to deliver clear, practical advice to non-legal colleagues. On offer is an excellent benefit package and a very competitive salary along with hybrid working, normally split 3 days in the office and 2 at home. For more information on this great opportunity or to apply then please contact (url removed) Please note that all third-party CVs will be forwarded to Venari Legal for review and inclusion in the process
Sep 01, 2025
Full time
Legal Counsel Glasgow / Hybrid Up to £75,000 Venari Legal are delighted to be working on an exclusive basis with one of Scotland's most iconic brands who are looking to add an experienced Legal Counsel to their team based in Glasgow. We are seeking a skilled and motivated commercial lawyer with 2-8 PQE to join their in-house legal team. This dynamic role offers a unique and exciting opportunity to work at Scotland's leading media organisation, in a fast-evolving online and regulatory environment, within a team supporting a broad range of legal matters across broadcasting, commercial, operational and corporate functions, with a strong emphasis on IP, tech and data protection. The role comes at a pivotal time for public service broadcasters, with the implementation of new legislation, which modernises the public service broadcasting framework. You will support the business in navigating these changes whilst playing a key role in continuing to enable commercial, creative and editorial ambitions. KEY RESPONSIBILITIES Lead on the review, drafting, and negotiation of commercial contracts, including those relating to technology, advertising, sponsorship, content licensing, and strategic partnerships. Provide legal support for the digital platforms and online presence, including websites, apps, our online Player and radio station, with a focus on consumer terms and conditions, privacy notices, marketing and cookie compliance. Advise on intellectual property matters including copyright, trademarks, and rights clearance. Provide advice in relation to data protection legislation and the privacy and electronic communications regulation, particularly across the digital platforms to ensure robust data compliance, including privacy notices, cookie banners, DPIAs, data sharing agreements. Provide legal support to their Children's Appeal charity. Drafting intra-group agreements relating to provision of services. Support the compliant and innovative use of AI technologies. Monitor legal developments in all relevant areas. Deliver training and guidance to internal teams and contribute to legal risk management and governance initiatives. Assist with dispute resolution. Assist in any other aspect of the work of the Company as reasonably required. SKILLS AND EXPERIENCE UK-qualified solicitor with 3-8 years PQE. Strong experience in reviewing, drafting and negotiating commercial contracts, including technology-related contracts. Demonstrable knowledge and experience of data protection and cookie laws and regulation. Experience of and interest in contracts involving the use and licensing of IP. Genuine interest in media, its delivery and the law and regulation around it. Attention to detail and a high level of accuracy in all aspects of work output. Excellent analytical, drafting and negotiation skills. Collaborative, proactive and solutions-focused approach. Willingness to learn and build relationships internally and externally. Ability to deliver clear, practical advice to non-legal colleagues. On offer is an excellent benefit package and a very competitive salary along with hybrid working, normally split 3 days in the office and 2 at home. For more information on this great opportunity or to apply then please contact (url removed) Please note that all third-party CVs will be forwarded to Venari Legal for review and inclusion in the process
Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We are looking for a Service Manager, to join us at our service Rowland House based in Thames Ditton. Although a candidate with a clinical qualification is preferred, candidates without clinical qualifications are encouraged to apply for this position, provided they meet the experience requirements outlined in the job description. Rowland House is a supported living care service providing intensive person-centred care and support to all our individuals. Situated in Thames Ditton, we work closely with all of our individuals to further their independent living skills and enhance their quality of life through a holistic approach to care. As the Service Manager, you will display compassionate leadership and astute operational management. You are the driving force behind the provision of exemplary care services, offering both oversight and a personal touch to ensure the well-being and satisfaction of our individuals and staff. Your role is pivotal in fostering an environment of excellence, innovation, and continuous improvement. You will oversee the complete management and evolution of the site, ensuring adherence to the highest standards of healthcare compliance. With a meticulous eye for detail, you will ensure the most appropriate use of resources, maintaining a balance between quality care and operational efficiency. What you'll be working: We're flexible, so you'll work a total 40 hours per week; Working 5 days a week 40 Hrs per week Monday to Friday What you'll be doing: Your responsibilities include maintaining compliance with all regulatory bodies, including a crucial partnership with the Care Quality Commission (CQC), upholding our commitment to excellence as the face and voice of our establishment. As the Service Manager, your leadership will inspire a culture of respect, dignity, and integrity, positioning our care home as a beacon of trust and exceptional care in the community. Provide visionary leadership and effective supervision to the Team Leaders, and care staff, ensuring the establishment of competent management structures that offer reliable support both during operational hours and via an out-of-hours on-call system. Implement and maintain robust Local Integrated Governance protocols to ensure the care service operates within a framework of excellence, demonstrating your awareness in care management. Direct the recruitment, daily supervision, and overall management of staff, ensuring an informed workforce that is adequate in number, diversity, qualification, and experience to meet the complex needs of our residents. Drive full bed occupancy with strategic marketing and effective processing of referrals, utilising insights to match the services offered with the needs of potential residents. Oversee the protection and safeguarding of all residents, ensuring adherence to policies and procedures with a lens for risk assessment and intervention strategies. Lead the professional development of staff by identifying training needs through Supervision, Development Review, and Appraisal systems, and actively participate in the delivery of this training. Ensure the production and submission of clinical and managerial reports are of high quality and delivered within established deadlines. Respond to regulatory body enquiries and reports with detailed clinical knowledge and appropriateness, reflecting the high standards of the service. Maintain a culture of confidentiality and privacy in accordance with company policies, especially with respect to the sensitive clinical information of residents. What you'll have: A legal right to work in the UK In-depth knowledge of governance, safeguarding principles, and the regulatory landscape, with a strong grasp of the legislation framework impacting healthcare and residential care settings. Proven leadership skills with experience in guiding a multidisciplinary team, including clinical staff, fostering an environment of professional growth and excellence. Autonomous in decision-making with a strong initiative, capable of navigating complex scenarios and operational ambiguities with a solution-focused mindset. A patient-centred approach to care with robust negotiation skills, capable of engaging with clinical professionals, residents' families, and key stakeholders effectively. Exceptional analytical abilities with experience data interpretation, coupled with proficient budgetary and financial management skills to maintain fiscal health and resource allocation. Agile and proactive in updating care practices, open to innovation and evidence-based practices to enhance service delivery and patient outcomes. Superior organisational and time management skills, with the ability to prioritise critical and managerial tasks to ensure efficient operation of the care home. Influential communication skills, adept at advocating for residents' needs and the care home's interests at all organisational levels and with external clinical networks. Strong commercial awareness, with an understanding of how service delivery impacts business performance and sustainability. A versatile and adaptive demeanour, ready to take on new challenges and lead by example, managerial capacities, inspiring change and continuous improvement. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer. Experience of the health and care sector Experience of working in a matrix organisation Previous experience leading a team and management Demonstrable experience of coaching and developing colleagues Experience of working in a fast-paced environment What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to 1500 for Nurses, Therapists & Doctors, 500 all other roles, by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
Sep 01, 2025
Full time
Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We are looking for a Service Manager, to join us at our service Rowland House based in Thames Ditton. Although a candidate with a clinical qualification is preferred, candidates without clinical qualifications are encouraged to apply for this position, provided they meet the experience requirements outlined in the job description. Rowland House is a supported living care service providing intensive person-centred care and support to all our individuals. Situated in Thames Ditton, we work closely with all of our individuals to further their independent living skills and enhance their quality of life through a holistic approach to care. As the Service Manager, you will display compassionate leadership and astute operational management. You are the driving force behind the provision of exemplary care services, offering both oversight and a personal touch to ensure the well-being and satisfaction of our individuals and staff. Your role is pivotal in fostering an environment of excellence, innovation, and continuous improvement. You will oversee the complete management and evolution of the site, ensuring adherence to the highest standards of healthcare compliance. With a meticulous eye for detail, you will ensure the most appropriate use of resources, maintaining a balance between quality care and operational efficiency. What you'll be working: We're flexible, so you'll work a total 40 hours per week; Working 5 days a week 40 Hrs per week Monday to Friday What you'll be doing: Your responsibilities include maintaining compliance with all regulatory bodies, including a crucial partnership with the Care Quality Commission (CQC), upholding our commitment to excellence as the face and voice of our establishment. As the Service Manager, your leadership will inspire a culture of respect, dignity, and integrity, positioning our care home as a beacon of trust and exceptional care in the community. Provide visionary leadership and effective supervision to the Team Leaders, and care staff, ensuring the establishment of competent management structures that offer reliable support both during operational hours and via an out-of-hours on-call system. Implement and maintain robust Local Integrated Governance protocols to ensure the care service operates within a framework of excellence, demonstrating your awareness in care management. Direct the recruitment, daily supervision, and overall management of staff, ensuring an informed workforce that is adequate in number, diversity, qualification, and experience to meet the complex needs of our residents. Drive full bed occupancy with strategic marketing and effective processing of referrals, utilising insights to match the services offered with the needs of potential residents. Oversee the protection and safeguarding of all residents, ensuring adherence to policies and procedures with a lens for risk assessment and intervention strategies. Lead the professional development of staff by identifying training needs through Supervision, Development Review, and Appraisal systems, and actively participate in the delivery of this training. Ensure the production and submission of clinical and managerial reports are of high quality and delivered within established deadlines. Respond to regulatory body enquiries and reports with detailed clinical knowledge and appropriateness, reflecting the high standards of the service. Maintain a culture of confidentiality and privacy in accordance with company policies, especially with respect to the sensitive clinical information of residents. What you'll have: A legal right to work in the UK In-depth knowledge of governance, safeguarding principles, and the regulatory landscape, with a strong grasp of the legislation framework impacting healthcare and residential care settings. Proven leadership skills with experience in guiding a multidisciplinary team, including clinical staff, fostering an environment of professional growth and excellence. Autonomous in decision-making with a strong initiative, capable of navigating complex scenarios and operational ambiguities with a solution-focused mindset. A patient-centred approach to care with robust negotiation skills, capable of engaging with clinical professionals, residents' families, and key stakeholders effectively. Exceptional analytical abilities with experience data interpretation, coupled with proficient budgetary and financial management skills to maintain fiscal health and resource allocation. Agile and proactive in updating care practices, open to innovation and evidence-based practices to enhance service delivery and patient outcomes. Superior organisational and time management skills, with the ability to prioritise critical and managerial tasks to ensure efficient operation of the care home. Influential communication skills, adept at advocating for residents' needs and the care home's interests at all organisational levels and with external clinical networks. Strong commercial awareness, with an understanding of how service delivery impacts business performance and sustainability. A versatile and adaptive demeanour, ready to take on new challenges and lead by example, managerial capacities, inspiring change and continuous improvement. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer. Experience of the health and care sector Experience of working in a matrix organisation Previous experience leading a team and management Demonstrable experience of coaching and developing colleagues Experience of working in a fast-paced environment What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to 1500 for Nurses, Therapists & Doctors, 500 all other roles, by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
Sewell Wallis is exclusively partnering with our client, a specialist financial services business based in Rotherham, as they appoint a Head of Compliance to their team. This South Yorkshire business is continuing its journey through a transformation and growth strategy and is therefore looking for a driven leader of people with an experienced background in compliance and control in an FCA-regulated mortgage industry. This role is based in Rotherham, 3 days per week, 2 days can be spent working from home. What will you be doing? Responsibility to lead the design and operationalisation of governance capabilities of the Group. Accountable for second line responsibility for all credit aspects of the business, including owning responsible lending policies, affordability calculations, providing oversight of the treatment of vulnerable customers and the effective implementation of collections (including forbearance) policies and processes. Ownership of the Group 2nd line compliance monitoring plan using a risk weighted methodology. Oversight of the regulatory capital and credit risk retention requirements in line with MIPRU. For the oversight of the compliance Framework. Take responsibility for group activities as Compliance Oversight. Point of contact for all regulatory bodies, including the FCA and the FOS. Lead of regulatory change and its impact on business strategy. What skills do we require? At least 3 years' experience operating at a strategic level within compliance for mortgages Comprehensive knowledge of Mortgage and other consumer credit products and the mortgage and loan industry. A full understanding of FCA regulation, including Consumer Duty and MCOB. Previous experience in leading and coaching a team. What's on offer? Salary £80,000 - £100,000 25 days holiday (rising with service) PMI - vitality On-site parking Apply for this role below or contact Kayley for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Sep 01, 2025
Full time
Sewell Wallis is exclusively partnering with our client, a specialist financial services business based in Rotherham, as they appoint a Head of Compliance to their team. This South Yorkshire business is continuing its journey through a transformation and growth strategy and is therefore looking for a driven leader of people with an experienced background in compliance and control in an FCA-regulated mortgage industry. This role is based in Rotherham, 3 days per week, 2 days can be spent working from home. What will you be doing? Responsibility to lead the design and operationalisation of governance capabilities of the Group. Accountable for second line responsibility for all credit aspects of the business, including owning responsible lending policies, affordability calculations, providing oversight of the treatment of vulnerable customers and the effective implementation of collections (including forbearance) policies and processes. Ownership of the Group 2nd line compliance monitoring plan using a risk weighted methodology. Oversight of the regulatory capital and credit risk retention requirements in line with MIPRU. For the oversight of the compliance Framework. Take responsibility for group activities as Compliance Oversight. Point of contact for all regulatory bodies, including the FCA and the FOS. Lead of regulatory change and its impact on business strategy. What skills do we require? At least 3 years' experience operating at a strategic level within compliance for mortgages Comprehensive knowledge of Mortgage and other consumer credit products and the mortgage and loan industry. A full understanding of FCA regulation, including Consumer Duty and MCOB. Previous experience in leading and coaching a team. What's on offer? Salary £80,000 - £100,000 25 days holiday (rising with service) PMI - vitality On-site parking Apply for this role below or contact Kayley for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Project Manager Order Management/ EDI £500p/day (IIR35) Maidstone, Kent (4 days onsite) Our client is supporting an end client in the consumer goods sector, and they're looking for an experienced Project Manager with Order Management and EDI expertise. This role requires not just technical project delivery skills, but also excellent stakeholder management, communication and leadership qualities. You'll be at the centre of programmes, ensuring smooth delivery while building trust across multiple teams. Rate: £500 p/day (IIR35)Location: Maidsone, Kent (4 days on site)Sector: Consumer Goods Key Responsibilities: Direct medium to large scale technical projects, ensuring delivery on time and within budget. Continuously monitor progress, risks, and resources, escalating and mitigating issues where needed. Build and maintain strong, collaborative relationships with business partners, external vendors, and internal IS teams. Manage project financials and budgets, ensuring effective resource allocation and tracking KPIs. Deliver within a hybrid methodology environment (Waterfall & Agile). Champion the use of project management tools and processes, promoting best practice across teams. About: Proven background in Order Management / EDI projects, ideally within consumer goods, retail, or a related industry. Strong track record in project delivery within consultancy or end-client environments. Excellent soft skills - able to influence, negotiate, and communicate effectively at all levels. Experience managing multiple stakeholders and navigating complex organisational structures. Comfortable reporting to POMO and working within structured governance frameworks. "Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location . Some occasional travel maybe required. Only successful candidates will be contacted. EQUAL OPPORTUNITIES Our client is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified." Project Manager Order Management/ EDI £500p/day (IIR35) Maidstone, Kent (4 days onsite) Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Sep 01, 2025
Full time
Project Manager Order Management/ EDI £500p/day (IIR35) Maidstone, Kent (4 days onsite) Our client is supporting an end client in the consumer goods sector, and they're looking for an experienced Project Manager with Order Management and EDI expertise. This role requires not just technical project delivery skills, but also excellent stakeholder management, communication and leadership qualities. You'll be at the centre of programmes, ensuring smooth delivery while building trust across multiple teams. Rate: £500 p/day (IIR35)Location: Maidsone, Kent (4 days on site)Sector: Consumer Goods Key Responsibilities: Direct medium to large scale technical projects, ensuring delivery on time and within budget. Continuously monitor progress, risks, and resources, escalating and mitigating issues where needed. Build and maintain strong, collaborative relationships with business partners, external vendors, and internal IS teams. Manage project financials and budgets, ensuring effective resource allocation and tracking KPIs. Deliver within a hybrid methodology environment (Waterfall & Agile). Champion the use of project management tools and processes, promoting best practice across teams. About: Proven background in Order Management / EDI projects, ideally within consumer goods, retail, or a related industry. Strong track record in project delivery within consultancy or end-client environments. Excellent soft skills - able to influence, negotiate, and communicate effectively at all levels. Experience managing multiple stakeholders and navigating complex organisational structures. Comfortable reporting to POMO and working within structured governance frameworks. "Candidates will be required to go through background checks before commencing contract. Must be eligible to live and work in the specified work location . Some occasional travel maybe required. Only successful candidates will be contacted. EQUAL OPPORTUNITIES Our client is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified." Project Manager Order Management/ EDI £500p/day (IIR35) Maidstone, Kent (4 days onsite) Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
The General Manager will oversee the scheme operations within the at JRHT York Independent Living Scheme, ensuring high-quality services for residents. This role is based in York and requires strong organisational skills and a commitment to delivering excellence in housing services. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. As a registered care provider regulated by the Care Quality Commission (CQC), they provide care services which are tailored to people's needs, offering residential and nursing care as well as care within people's homes. JRHT currently offer care and extra care provision at 5 locations across York, Hartlepool and Scarborough. All of the care services are currently rated as Good by CQC, nevertheless they are continually striving to identify areas for improvement. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Making a difference Description To lead and support resident events and social events to encourage interaction and build community cohesion. To lead and manage colleagues to deliver a reliable, responsive and respectful, person centred housing related service to all residents and service users in line with current policies, procedures and legislation. To lead on the development of the service and manage associated projects. To lead on the review, updating and monitoring of risk assessments, business continuity plans and where appropriate Person emergency evacuation plans. To ensure that the locations are safe, secure and clean and assure all residents are safeguarded at all times. Ensure contracted services are procured and monitored in line with JRHT's policies and procedures. Ensure that all colleagues have regular one to one meetings, and any support and training needs are identified. Profile A successful General Manager should have: Strong track record of managing and delivering high quality housing-related services to customers, ideally within a housing, sheltered or extra care environment. Qualified in CIH level 3 and above or working towards this. Good understanding of the consumer standards and tenant satisfaction measures. Proven experience of working across multi functions or departments to achieve successful results for residents and organisation. Proven experience of leading teams across different locations and ensuring that key KPI's and performance is achieved. Experience, knowledge and ability to actively listen to and consider the views of others to make informed decisions in complex resident environments. Experience of managing external contractor relationships, building partnerships which benefit residents and JRHT. Proven experience of creating, monitoring and managing complex budgets which can be discussed with colleagues and residents Experience, knowledge and understanding of compliance with all health and safety and compliance regulations and legislation in a sheltered and extra care environment. Competent user of Microsoft Office and social media. Job Offer An annual salary of approximately 45,000 depending on experience. Permanent position with opportunities for professional growth. A supportive and inclusive workplace culture. Based in York, offering an excellent work-life balance in a vibrant city. The chance to make a meaningful difference in residents' lives through quality housing services. If you are passionate about all of the above we encourage you to apply for this rewarding role in York.
Sep 01, 2025
Full time
The General Manager will oversee the scheme operations within the at JRHT York Independent Living Scheme, ensuring high-quality services for residents. This role is based in York and requires strong organisational skills and a commitment to delivering excellence in housing services. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. As a registered care provider regulated by the Care Quality Commission (CQC), they provide care services which are tailored to people's needs, offering residential and nursing care as well as care within people's homes. JRHT currently offer care and extra care provision at 5 locations across York, Hartlepool and Scarborough. All of the care services are currently rated as Good by CQC, nevertheless they are continually striving to identify areas for improvement. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Making a difference Description To lead and support resident events and social events to encourage interaction and build community cohesion. To lead and manage colleagues to deliver a reliable, responsive and respectful, person centred housing related service to all residents and service users in line with current policies, procedures and legislation. To lead on the development of the service and manage associated projects. To lead on the review, updating and monitoring of risk assessments, business continuity plans and where appropriate Person emergency evacuation plans. To ensure that the locations are safe, secure and clean and assure all residents are safeguarded at all times. Ensure contracted services are procured and monitored in line with JRHT's policies and procedures. Ensure that all colleagues have regular one to one meetings, and any support and training needs are identified. Profile A successful General Manager should have: Strong track record of managing and delivering high quality housing-related services to customers, ideally within a housing, sheltered or extra care environment. Qualified in CIH level 3 and above or working towards this. Good understanding of the consumer standards and tenant satisfaction measures. Proven experience of working across multi functions or departments to achieve successful results for residents and organisation. Proven experience of leading teams across different locations and ensuring that key KPI's and performance is achieved. Experience, knowledge and ability to actively listen to and consider the views of others to make informed decisions in complex resident environments. Experience of managing external contractor relationships, building partnerships which benefit residents and JRHT. Proven experience of creating, monitoring and managing complex budgets which can be discussed with colleagues and residents Experience, knowledge and understanding of compliance with all health and safety and compliance regulations and legislation in a sheltered and extra care environment. Competent user of Microsoft Office and social media. Job Offer An annual salary of approximately 45,000 depending on experience. Permanent position with opportunities for professional growth. A supportive and inclusive workplace culture. Based in York, offering an excellent work-life balance in a vibrant city. The chance to make a meaningful difference in residents' lives through quality housing services. If you are passionate about all of the above we encourage you to apply for this rewarding role in York.
