Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer - someone to provide a specialist floating support service to all residents within Mount Green's independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You'll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you'll induct new residents to the scheme and carry out weekly welfare calls. You'll encourage contact methods that allow us to best assess the resident's wellbeing and keep up to date information about residents' mobility issues affecting their ability to evacuate in the 'emergency key safe', keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You'll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents' voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date - 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
Sep 04, 2025
Full time
Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer - someone to provide a specialist floating support service to all residents within Mount Green's independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You'll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you'll induct new residents to the scheme and carry out weekly welfare calls. You'll encourage contact methods that allow us to best assess the resident's wellbeing and keep up to date information about residents' mobility issues affecting their ability to evacuate in the 'emergency key safe', keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You'll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents' voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date - 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Sep 03, 2025
Seasonal
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Qualified Social Worker, Neighbourhood Team Pay rate to £30 per hour Contract role Vitalis are recruiting for an experienced Social Worker to work in a Neighbourhood Team in Manchester City Council.Integrated neighbourhood Teams. Working in an integrated team completing Care Act assessments and reviews, MCA's and SFG.Must have experience in Safeguarding, assessment, CHC.Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Sep 03, 2025
Full time
Qualified Social Worker, Neighbourhood Team Pay rate to £30 per hour Contract role Vitalis are recruiting for an experienced Social Worker to work in a Neighbourhood Team in Manchester City Council.Integrated neighbourhood Teams. Working in an integrated team completing Care Act assessments and reviews, MCA's and SFG.Must have experience in Safeguarding, assessment, CHC.Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Eden Brown are seeking a highly experienced Housing Officer on a 12 week temporary contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with low level ASB issues - Sign Ups - Environmental issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Sep 03, 2025
Seasonal
Eden Brown are seeking a highly experienced Housing Officer on a 12 week temporary contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with low level ASB issues - Sign Ups - Environmental issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
We are an award-winning planning, development, and ecology consultancy providing bespoke, commercially sound advice to a wide range of private clients. Our work is primarily focused on residential planning, with a portfolio that spans the full spectrum of development projects - from large-scale schemes with national house builders to smaller, unique domestic projects. The team specialises in coordinating project teams, shaping development proposals, and building strong relationships with local planning authorities to secure planning permission. With projects across Bedfordshire, Greater London, the Southeast, and beyond, we are known for our commercial insight, problem-solving ability, and the trusted relationships we maintain with our clients. As a small, friendly team, we offer an enjoyable and supportive working environment. Team members benefit from direct access to clients and projects, which creates excellent opportunities for professional development. Career progression is actively encouraged and supported. The Role Building on your strong policy knowledge in Local Plan representations and strategic land promotion, you will work closely with colleagues in the Land and Planning departments to identify sites for residential and mixed-use development, taking into account both technical and planning considerations. Previous experience in local plans or policy is desirable. You will liaise with landowners to assess the planning potential of their sites, preparing appraisals to inform planning strategies. You will also engage with developers to provide planning input during site acquisition and sales processes. Depending on your experience and training, you may also support senior planning colleagues with Development Management work, either linked to a strategic site or other planning projects across the business. You will receive training in the administrative aspects of consultancy work (such as managing client enquiries, preparing Confirmation of Instructions, time recording, and invoicing) and will also be encouraged to gain experience in related areas, including ecology. Strategic Planning Main Duties and Responsibilities: Assisting senior colleagues in the Planning and Land departments with: Site Searches Selecting locations strategically, considering factors such as 5-year land supply, Green Belt, and market values. Identifying potential sites based on technical and planning constraints. Researching Local Plans, SHLAAs, and Neighbourhood Plans. Contacting landowners or their representatives. Monitoring Local Plan and Neighbourhood Plan preparation to identify key consultation stages. Networking Meeting with developers and maintaining a database of site requirements. Engaging with agents and identifying potential landowners (private, public, and corporate). Development Appraisals Development Management (as required) Main Duties and Responsibilities: Supporting senior planning colleagues with: Reviewing enquiry details and preparing responses. Preparing fee proposals during the enquiry process. Preparing and submitting planning applications, pre-application schemes, and appeals. Conducting site appraisals and policy reviews. Checking documents and reports for accuracy, compliance, and alignment with project strategy. Analysis and research related to Local Plan or policy preparation. Coordinating other consultants and obtaining fee quotes. Conducting photographic surveys during site visits. Advising colleagues on planning procedural changes, legislation, and their implications. Assisting with public consultations, including preparing materials and attending events. Monitoring planning applications and liaising with Case Officers for updates. Gathering and analysing data for project assessments. Attending meetings with clients, stakeholders, Parish Councils, and Planning Committees, with responsibility for note-taking. Supporting general administration tasks such as filing, document preparation, and database management. Managing your workload effectively on a weekly basis. Developing technical knowledge and understanding of planning and environmental law. Working towards professional qualifications and undertaking ongoing training.
Sep 02, 2025
Full time
We are an award-winning planning, development, and ecology consultancy providing bespoke, commercially sound advice to a wide range of private clients. Our work is primarily focused on residential planning, with a portfolio that spans the full spectrum of development projects - from large-scale schemes with national house builders to smaller, unique domestic projects. The team specialises in coordinating project teams, shaping development proposals, and building strong relationships with local planning authorities to secure planning permission. With projects across Bedfordshire, Greater London, the Southeast, and beyond, we are known for our commercial insight, problem-solving ability, and the trusted relationships we maintain with our clients. As a small, friendly team, we offer an enjoyable and supportive working environment. Team members benefit from direct access to clients and projects, which creates excellent opportunities for professional development. Career progression is actively encouraged and supported. The Role Building on your strong policy knowledge in Local Plan representations and strategic land promotion, you will work closely with colleagues in the Land and Planning departments to identify sites for residential and mixed-use development, taking into account both technical and planning considerations. Previous experience in local plans or policy is desirable. You will liaise with landowners to assess the planning potential of their sites, preparing appraisals to inform planning strategies. You will also engage with developers to provide planning input during site acquisition and sales processes. Depending on your experience and training, you may also support senior planning colleagues with Development Management work, either linked to a strategic site or other planning projects across the business. You will receive training in the administrative aspects of consultancy work (such as managing client enquiries, preparing Confirmation of Instructions, time recording, and invoicing) and will also be encouraged to gain experience in related areas, including ecology. Strategic Planning Main Duties and Responsibilities: Assisting senior colleagues in the Planning and Land departments with: Site Searches Selecting locations strategically, considering factors such as 5-year land supply, Green Belt, and market values. Identifying potential sites based on technical and planning constraints. Researching Local Plans, SHLAAs, and Neighbourhood Plans. Contacting landowners or their representatives. Monitoring Local Plan and Neighbourhood Plan preparation to identify key consultation stages. Networking Meeting with developers and maintaining a database of site requirements. Engaging with agents and identifying potential landowners (private, public, and corporate). Development Appraisals Development Management (as required) Main Duties and Responsibilities: Supporting senior planning colleagues with: Reviewing enquiry details and preparing responses. Preparing fee proposals during the enquiry process. Preparing and submitting planning applications, pre-application schemes, and appeals. Conducting site appraisals and policy reviews. Checking documents and reports for accuracy, compliance, and alignment with project strategy. Analysis and research related to Local Plan or policy preparation. Coordinating other consultants and obtaining fee quotes. Conducting photographic surveys during site visits. Advising colleagues on planning procedural changes, legislation, and their implications. Assisting with public consultations, including preparing materials and attending events. Monitoring planning applications and liaising with Case Officers for updates. Gathering and analysing data for project assessments. Attending meetings with clients, stakeholders, Parish Councils, and Planning Committees, with responsibility for note-taking. Supporting general administration tasks such as filing, document preparation, and database management. Managing your workload effectively on a weekly basis. Developing technical knowledge and understanding of planning and environmental law. Working towards professional qualifications and undertaking ongoing training.
Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Sep 02, 2025
Full time
Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Customer Engagement Officer Location: Hybrid and Didsbury, Manchester Salary: 30,036 up to 32,966 Full time /35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a passionate and proactive Customer Engagement Officer to support our Asset Management Team in delivering high-quality housing services. This role is key to ensuring that residents are informed, involved, and supported throughout the delivery of planned works, compliance programmes, and improvement projects. You'll act as the bridge between technical teams and our customers - making sure they understand what's happening in their homes and feel confident in the services we provide. You'll coordinate communications, manage feedback, and help tailor services to meet the needs of our diverse customer base. Whether it's arranging access for surveys, explaining the scope of works, or responding to concerns, your role will be central to delivering a positive resident experience and ensuring our projects run smoothly and respectfully. Candidates We're seeking someone with excellent communication and interpersonal skills, who thrives on building trust and making a difference in people's lives. You'll have experience in customer service, resident engagement, or housing services - ideally within a social housing or customer-focused environment. A good understanding of housing operations planned works, and the importance of clear, empathetic communication is essential. You'll be organised, approachable, and confident working across teams and with a wide range of stakeholders. If you're enthusiastic about putting residents at the heart of service delivery, and want to be part of a supportive, values-driven organisation, Southway offers a fantastic opportunity to grow your career and make a real impact. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 30 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 02, 2025
Full time
Customer Engagement Officer Location: Hybrid and Didsbury, Manchester Salary: 30,036 up to 32,966 Full time /35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a passionate and proactive Customer Engagement Officer to support our Asset Management Team in delivering high-quality housing services. This role is key to ensuring that residents are informed, involved, and supported throughout the delivery of planned works, compliance programmes, and improvement projects. You'll act as the bridge between technical teams and our customers - making sure they understand what's happening in their homes and feel confident in the services we provide. You'll coordinate communications, manage feedback, and help tailor services to meet the needs of our diverse customer base. Whether it's arranging access for surveys, explaining the scope of works, or responding to concerns, your role will be central to delivering a positive resident experience and ensuring our projects run smoothly and respectfully. Candidates We're seeking someone with excellent communication and interpersonal skills, who thrives on building trust and making a difference in people's lives. You'll have experience in customer service, resident engagement, or housing services - ideally within a social housing or customer-focused environment. A good understanding of housing operations planned works, and the importance of clear, empathetic communication is essential. You'll be organised, approachable, and confident working across teams and with a wide range of stakeholders. If you're enthusiastic about putting residents at the heart of service delivery, and want to be part of a supportive, values-driven organisation, Southway offers a fantastic opportunity to grow your career and make a real impact. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 30 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
We're excited to be recruiting a Tenancy Officer in Merseyside on behalf of a social housing provider, on an ongoing, temporary basis. This is a full-time role, working 37 hours per week with hourly rates between £18 - £21 per hour. Key responsibilities: Working alongside Neighbourhood Officers to support with resolving a range of tenancy management-related requests such as mutual exchange requests, tenancy changes such as name changes & additions to households and processing tenancy assignments, obtaining appropriate documentation Carrying out sensitive calls for succession claims following the death of a tenant to determine the tenancy effectively Triaging and managing initial complaints generated via email or the company website Dealing with garage lettings Working with customers and Neighbourhood Officers to deal with tenant permission requests and communicating outcomes in writing to customers What you'll need to succeed Experience of working within a housing/property management role with an understanding of various tenancy agreements, lettings processes, mutual exchanges, successions and garage lettings Ability to show empathy and sensitivity when discussing personal matters such as death of family members Strong communication and interpersonal skills, both written and verbal Confident lone worker with the ability to manage a busy workload and conflicting priorities What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Hybrid working where appropriate Long-term career opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 02, 2025
Full time
We're excited to be recruiting a Tenancy Officer in Merseyside on behalf of a social housing provider, on an ongoing, temporary basis. This is a full-time role, working 37 hours per week with hourly rates between £18 - £21 per hour. Key responsibilities: Working alongside Neighbourhood Officers to support with resolving a range of tenancy management-related requests such as mutual exchange requests, tenancy changes such as name changes & additions to households and processing tenancy assignments, obtaining appropriate documentation Carrying out sensitive calls for succession claims following the death of a tenant to determine the tenancy effectively Triaging and managing initial complaints generated via email or the company website Dealing with garage lettings Working with customers and Neighbourhood Officers to deal with tenant permission requests and communicating outcomes in writing to customers What you'll need to succeed Experience of working within a housing/property management role with an understanding of various tenancy agreements, lettings processes, mutual exchanges, successions and garage lettings Ability to show empathy and sensitivity when discussing personal matters such as death of family members Strong communication and interpersonal skills, both written and verbal Confident lone worker with the ability to manage a busy workload and conflicting priorities What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Hybrid working where appropriate Long-term career opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Based in Central Scotland, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Sep 01, 2025
Seasonal
Based in Central Scotland, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
We are looking for an experienced ASB Officer to assist with the following: Support localpartnership working (Local Multi Agency Problem Solving Meetings), in conjunction with Neighbourhood Police Officers and key statutory bodies (Probation, Care Trust, Fire, other LBH departments), private and voluntary sectors and community groups to deliver Community Safety in multi-disciplinary planned and integrated manner within the locality. Assist in the co-ordination, development and implementation of partnership initiatives to reduce and prevent crime, disorder antisocial behaviour, including drug and alcohol related issues of individual cases for localities and individuals, as well as contributing to case conferences on problem and priority individuals, sharing information and intelligence. To apply for this role you must have:Be eligible to work within the UKGood knowledge of Housing LegislationWe offer:An excellent referral scheme for each successfully placed referralCertified complimentary training24 hour one on one specialist social work consultant based within your geographical areaEmployee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment - we offer twice weekly payroll too! For more information or details of other roles, please contact Simone at Social Care Locums or visit our website to upload your CV.
Sep 01, 2025
Full time
We are looking for an experienced ASB Officer to assist with the following: Support localpartnership working (Local Multi Agency Problem Solving Meetings), in conjunction with Neighbourhood Police Officers and key statutory bodies (Probation, Care Trust, Fire, other LBH departments), private and voluntary sectors and community groups to deliver Community Safety in multi-disciplinary planned and integrated manner within the locality. Assist in the co-ordination, development and implementation of partnership initiatives to reduce and prevent crime, disorder antisocial behaviour, including drug and alcohol related issues of individual cases for localities and individuals, as well as contributing to case conferences on problem and priority individuals, sharing information and intelligence. To apply for this role you must have:Be eligible to work within the UKGood knowledge of Housing LegislationWe offer:An excellent referral scheme for each successfully placed referralCertified complimentary training24 hour one on one specialist social work consultant based within your geographical areaEmployee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment - we offer twice weekly payroll too! For more information or details of other roles, please contact Simone at Social Care Locums or visit our website to upload your CV.
Adecco - Housing are working with a prominent organisation in the housing sector, who are seeking a highly skilled and dedicated Housing Officer to join their team on a 3-6 month temporary basis . This is an exciting opportunity to make a positive impact on individuals and communities by providing excellent housing management support. As a Housing Officer, you will be responsible for ensuring that all properties under your management are safe , well-maintained , and compliant with relevant regulations. You will oversee tenancy management , leasehold management, resident involvement, including dealing with enquiries , conducting inspections , and additionally, you will collaborate with other departments to address repairs and maintenance issues promptly. Role: Housing Officer (Temporary) Pay: 18-19.50 P/H Start date: ASAP There is no requirement for driving in this role , and the working pattern is full time. The successful candidate will have the opportunity to make a tangible difference in people's lives while working with a supportive and passionate team. Key Responsibilities Tenancy & Estate Management Conduct regular estate inspections , tackling issues like ASB, repairs, fly-tipping, and caretaking standards. Investigate tenancy breaches (e.g., subletting, hoarding) and support enforcement action. Respond to ASB reports , referring complex cases to the ASB Officer. Engage with residents to identify vulnerabilities and refer to support services. Carry out tenant audits and monitor communal repairs and environmental issues. Resident Engagement & Support Build positive relationships with residents through estate visibility and regular contact. Attend walkabouts, meetings, and forums-capturing and acting on resident feedback. Provide enhanced support to vulnerable tenants and promote community cohesion. Work with residents and the EMB to develop and monitor estate improvement plans . Collaboration & Performance Work across teams (repairs, income, caretaking, leasehold) to deliver a joined-up local service. Maintain accurate records and case notes in housing systems. Monitor estate performance , support service improvement, and contribute to reviews To excel in this role, you should possess strong communication and interpersonal skills, enabling you to build positive relationships with tenants and stakeholders. You must have a solid understanding of housing management principles , including tenancy agreements and relevant legislation . The ability to prioritise tasks effectively, display sound judgement, and work well under pressure in a fast-paced environment is essential. Key Requirements: Proven experience in housing management or a relevant field. Deep understanding of tenancy management and regulatory compliance . Excellent communication and customer service skills. Strong organisational abilities and the ability to multitask. Proficiency in using housing management software and Microsoft Office Suite. Ability to work well independently and as part of a team. If you are ready for a challenging role that allows you to contribute to the betterment of communities and showcase your housing management expertise, apply now. Please note: Only shortlisted candidates will be contacted. All applications will be treated in the strictest confidence. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Don't miss out on this fantastic opportunity to join the team as a Housing Officer , click 'Apply' now!
Sep 01, 2025
Seasonal
Adecco - Housing are working with a prominent organisation in the housing sector, who are seeking a highly skilled and dedicated Housing Officer to join their team on a 3-6 month temporary basis . This is an exciting opportunity to make a positive impact on individuals and communities by providing excellent housing management support. As a Housing Officer, you will be responsible for ensuring that all properties under your management are safe , well-maintained , and compliant with relevant regulations. You will oversee tenancy management , leasehold management, resident involvement, including dealing with enquiries , conducting inspections , and additionally, you will collaborate with other departments to address repairs and maintenance issues promptly. Role: Housing Officer (Temporary) Pay: 18-19.50 P/H Start date: ASAP There is no requirement for driving in this role , and the working pattern is full time. The successful candidate will have the opportunity to make a tangible difference in people's lives while working with a supportive and passionate team. Key Responsibilities Tenancy & Estate Management Conduct regular estate inspections , tackling issues like ASB, repairs, fly-tipping, and caretaking standards. Investigate tenancy breaches (e.g., subletting, hoarding) and support enforcement action. Respond to ASB reports , referring complex cases to the ASB Officer. Engage with residents to identify vulnerabilities and refer to support services. Carry out tenant audits and monitor communal repairs and environmental issues. Resident Engagement & Support Build positive relationships with residents through estate visibility and regular contact. Attend walkabouts, meetings, and forums-capturing and acting on resident feedback. Provide enhanced support to vulnerable tenants and promote community cohesion. Work with residents and the EMB to develop and monitor estate improvement plans . Collaboration & Performance Work across teams (repairs, income, caretaking, leasehold) to deliver a joined-up local service. Maintain accurate records and case notes in housing systems. Monitor estate performance , support service improvement, and contribute to reviews To excel in this role, you should possess strong communication and interpersonal skills, enabling you to build positive relationships with tenants and stakeholders. You must have a solid understanding of housing management principles , including tenancy agreements and relevant legislation . The ability to prioritise tasks effectively, display sound judgement, and work well under pressure in a fast-paced environment is essential. Key Requirements: Proven experience in housing management or a relevant field. Deep understanding of tenancy management and regulatory compliance . Excellent communication and customer service skills. Strong organisational abilities and the ability to multitask. Proficiency in using housing management software and Microsoft Office Suite. Ability to work well independently and as part of a team. If you are ready for a challenging role that allows you to contribute to the betterment of communities and showcase your housing management expertise, apply now. Please note: Only shortlisted candidates will be contacted. All applications will be treated in the strictest confidence. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Don't miss out on this fantastic opportunity to join the team as a Housing Officer , click 'Apply' now!
Based in Central Scotland, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Sep 01, 2025
Seasonal
Based in Central Scotland, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Do you want to make a difference in your community? Red Snapper Managed Services Community Safety Wardens in Merton. This is a fixed term contract until May 2026 What we offer and provide: 42,000 per annum. Up to 24 days annual leave. 40-hour week (8-hour shifts), between the hours of (Apply online only) to include weekends. You need to flexible with hours and days worked. Reimbursed travel costs (for travel during shifts) Full and paid training (3-4 weeks) Free uniform The Role: The purpose of the role is to provide a uniformed presence to deter and reduce anti-social behaviour (ASB), reduce other neighbourhood crimes, increase community confidence, and reduce levels of fear. Provide a highly visible presence/capable guardianship via foot patrols in specific locations at agreed times. You will patrol as a team of two in one of six designated areas. Main Duties: Engage with members of the community and to actively solve issues of ASB in hot spots as appropriate. Utilise the full range of tools and powers available to address and prevent future ASB. Actively engage with the public, businesses, and other organisations to understand their concerns, gather intelligence, and provide feedback. Ensure information, intelligence, and reports outside the scope of the service are referred to the police or other relevant agency. What we expect from you: Strong verbal and written communication skills Experience in roles that involve effective communication such as customer service or other public facing roles, i.e. Support worker, Probation, Police and Prison officers etc. Willingness to work weekends, in all weather conditions. Be able to walk up to 5 miles per shift Be willing to obtain an Enhanced DBS We are an equal opportunities employer and welcome applications from all members of the community. All applications will be considered on the basis of objective criteria, such as qualifications, experience and ability to do the job.
Sep 01, 2025
Contractor
Do you want to make a difference in your community? Red Snapper Managed Services Community Safety Wardens in Merton. This is a fixed term contract until May 2026 What we offer and provide: 42,000 per annum. Up to 24 days annual leave. 40-hour week (8-hour shifts), between the hours of (Apply online only) to include weekends. You need to flexible with hours and days worked. Reimbursed travel costs (for travel during shifts) Full and paid training (3-4 weeks) Free uniform The Role: The purpose of the role is to provide a uniformed presence to deter and reduce anti-social behaviour (ASB), reduce other neighbourhood crimes, increase community confidence, and reduce levels of fear. Provide a highly visible presence/capable guardianship via foot patrols in specific locations at agreed times. You will patrol as a team of two in one of six designated areas. Main Duties: Engage with members of the community and to actively solve issues of ASB in hot spots as appropriate. Utilise the full range of tools and powers available to address and prevent future ASB. Actively engage with the public, businesses, and other organisations to understand their concerns, gather intelligence, and provide feedback. Ensure information, intelligence, and reports outside the scope of the service are referred to the police or other relevant agency. What we expect from you: Strong verbal and written communication skills Experience in roles that involve effective communication such as customer service or other public facing roles, i.e. Support worker, Probation, Police and Prison officers etc. Willingness to work weekends, in all weather conditions. Be able to walk up to 5 miles per shift Be willing to obtain an Enhanced DBS We are an equal opportunities employer and welcome applications from all members of the community. All applications will be considered on the basis of objective criteria, such as qualifications, experience and ability to do the job.
Adecco Housing are seeking an experienced Leasehold Officer to join a leading housing provider, delivering a high-quality, customer-focused service to leaseholders and freeholders. You will be responsible for managing the full range of leasehold functions , including service charges, Section 20 consultations, major works billing, leasehold transactions (resales, Right to Buy/Right to Acquire, lease extensions), arrears recovery, and day-to-day leasehold enquiries. You will act as the key link between leasehold services and neighbourhood management, working flexibly between Head Office and the local housing office within your designated patch. Significant resident engagement, face-to-face meetings, and close collaboration with colleagues in Asset Management, Neighbourhood Teams, and Finance to ensure a transparent, compliant, and efficient service. Key Responsibilities 1. Customer Service & Leasehold Management Serve as the first point of contact for homeownership residents, delivering a responsive and empathetic service with a "right first time" approach. Provide clear, tailored advice on leaseholder rights, obligations, repairs responsibilities, service charges, and communal areas and managing and resolving complex leaseholder queries, complaints, and disputes using sound judgement, legal awareness, and strong negotiation skills. 2. Service Charges & Arrears Management Handle all service charge and ground rent enquiries, ensuring accurate information is provided. Process payments, set up/amend direct debits (including bi-annual adjustments), and issue payment cards or invoices and respond to disputes over charges, appointments, and billing breakdowns and arrange inspection of supporting documents following Section 22 requests. Proactively recover outstanding arrears through reminders, formal demands, phone/email follow-ups, MCOL applications, and liaison with solicitors for legal action, including Section 146 Notices. 3. Major Works & Section 20 Consultation Support major works programmes, including Section 20 consultations and statutory notices. Calculate/apportion costs, respond to queries, and attend resident engagement meetings/site visits. Arrange payment plans, assess cost cap eligibility, reconcile accounts, and recover arrears. 4. Leasehold Transactions & Legal Processes Right to Buy/Right to Acquire - application processing, eligibility checks, valuations, legal instructions, and offer notices. Lease Extensions - statutory and informal applications, liaison with solicitors and surveyors. Resales, Remortgages, Subletting Consents - ensuring compliance with lease terms. Licences to Alter - assessment and approval in line with building and lease regulations. Landlord & Leaseholder Certificates - preparation and issuance under Building Safety Act requirements. Maintain accurate records and escalate complex legal matters as required. 5. Dispute Resolution & Enforcement & Resident Engagement Manage breaches of lease, unauthorised subletting, and arrears cases in line with policy and legal requirements. Resolve disputes using negotiation and enforcement where needed, while maintaining constructive resident relationships and liaise with in-house and external legal teams to progress enforcement action. Work closely with the Resident Involvement team to capture leaseholder feedback. Support the Homeownership Panel and encourage meaningful participation in shaping services and policies. Person Specification Proven experience in leasehold, homeownership, or housing management (social housing/mixed-tenure). Strong knowledge of residential leases, service charges, major works, and Section 20 consultations. Skilled in arrears recovery, negotiation, mediation, and dispute resolution. Confident working with legal documents, financial data, and housing transactions (sales, remortgages, lease extensions) Liaising with solicitors, surveyors, mortgage lenders, and multi-disciplinary teams. Relevant housing qualification (e.g., CIH) - Desirable . Knowledge & Skills Strong knowledge of leasehold law, service charges, Section 20, and relevant legislation. Proficient in Microsoft Office and housing management systems and excellent communication skills for handling sensitive or complex matters. Awareness of leasehold reform and regulatory requirements. Personal Qualities Professional, empathetic, and resident-focused - DBS clearance required. This position requires professionalism, integrity, and a commitment to delivering exceptional customer service while supporting residents to engage meaningfully in the management of their homes. Don't miss out on this fantastic opportunity to join our team as a Leasehold Officer click 'Apply' now!
Sep 01, 2025
Contractor
Adecco Housing are seeking an experienced Leasehold Officer to join a leading housing provider, delivering a high-quality, customer-focused service to leaseholders and freeholders. You will be responsible for managing the full range of leasehold functions , including service charges, Section 20 consultations, major works billing, leasehold transactions (resales, Right to Buy/Right to Acquire, lease extensions), arrears recovery, and day-to-day leasehold enquiries. You will act as the key link between leasehold services and neighbourhood management, working flexibly between Head Office and the local housing office within your designated patch. Significant resident engagement, face-to-face meetings, and close collaboration with colleagues in Asset Management, Neighbourhood Teams, and Finance to ensure a transparent, compliant, and efficient service. Key Responsibilities 1. Customer Service & Leasehold Management Serve as the first point of contact for homeownership residents, delivering a responsive and empathetic service with a "right first time" approach. Provide clear, tailored advice on leaseholder rights, obligations, repairs responsibilities, service charges, and communal areas and managing and resolving complex leaseholder queries, complaints, and disputes using sound judgement, legal awareness, and strong negotiation skills. 2. Service Charges & Arrears Management Handle all service charge and ground rent enquiries, ensuring accurate information is provided. Process payments, set up/amend direct debits (including bi-annual adjustments), and issue payment cards or invoices and respond to disputes over charges, appointments, and billing breakdowns and arrange inspection of supporting documents following Section 22 requests. Proactively recover outstanding arrears through reminders, formal demands, phone/email follow-ups, MCOL applications, and liaison with solicitors for legal action, including Section 146 Notices. 3. Major Works & Section 20 Consultation Support major works programmes, including Section 20 consultations and statutory notices. Calculate/apportion costs, respond to queries, and attend resident engagement meetings/site visits. Arrange payment plans, assess cost cap eligibility, reconcile accounts, and recover arrears. 4. Leasehold Transactions & Legal Processes Right to Buy/Right to Acquire - application processing, eligibility checks, valuations, legal instructions, and offer notices. Lease Extensions - statutory and informal applications, liaison with solicitors and surveyors. Resales, Remortgages, Subletting Consents - ensuring compliance with lease terms. Licences to Alter - assessment and approval in line with building and lease regulations. Landlord & Leaseholder Certificates - preparation and issuance under Building Safety Act requirements. Maintain accurate records and escalate complex legal matters as required. 5. Dispute Resolution & Enforcement & Resident Engagement Manage breaches of lease, unauthorised subletting, and arrears cases in line with policy and legal requirements. Resolve disputes using negotiation and enforcement where needed, while maintaining constructive resident relationships and liaise with in-house and external legal teams to progress enforcement action. Work closely with the Resident Involvement team to capture leaseholder feedback. Support the Homeownership Panel and encourage meaningful participation in shaping services and policies. Person Specification Proven experience in leasehold, homeownership, or housing management (social housing/mixed-tenure). Strong knowledge of residential leases, service charges, major works, and Section 20 consultations. Skilled in arrears recovery, negotiation, mediation, and dispute resolution. Confident working with legal documents, financial data, and housing transactions (sales, remortgages, lease extensions) Liaising with solicitors, surveyors, mortgage lenders, and multi-disciplinary teams. Relevant housing qualification (e.g., CIH) - Desirable . Knowledge & Skills Strong knowledge of leasehold law, service charges, Section 20, and relevant legislation. Proficient in Microsoft Office and housing management systems and excellent communication skills for handling sensitive or complex matters. Awareness of leasehold reform and regulatory requirements. Personal Qualities Professional, empathetic, and resident-focused - DBS clearance required. This position requires professionalism, integrity, and a commitment to delivering exceptional customer service while supporting residents to engage meaningfully in the management of their homes. Don't miss out on this fantastic opportunity to join our team as a Leasehold Officer click 'Apply' now!
Housing Officer Salary: £40,000 £45,000 Location: Hybrid patch based with home working An opportunity for an experienced housing professional to take responsibility for managing a diverse patch, ensuring safe, well-maintained neighbourhoods and positive tenant relationships. The role will involve: Handling tenancy and estate management cases from start to resolution Tackling anti-social behaviour, tenancy breaches, and fraud cases Carrying out estate inspections and ensuring compliance with safety standards Supporting new tenant sign-ups and onboarding processes Working with residents and partner agencies to improve community outcomes What s needed: Proven experience in tenancy, neighbourhood, or housing management Strong knowledge of housing legislation and ASB casework Excellent communication and problem-solving skills Full UK driving licence and access to a vehicle
Sep 01, 2025
Full time
Housing Officer Salary: £40,000 £45,000 Location: Hybrid patch based with home working An opportunity for an experienced housing professional to take responsibility for managing a diverse patch, ensuring safe, well-maintained neighbourhoods and positive tenant relationships. The role will involve: Handling tenancy and estate management cases from start to resolution Tackling anti-social behaviour, tenancy breaches, and fraud cases Carrying out estate inspections and ensuring compliance with safety standards Supporting new tenant sign-ups and onboarding processes Working with residents and partner agencies to improve community outcomes What s needed: Proven experience in tenancy, neighbourhood, or housing management Strong knowledge of housing legislation and ASB casework Excellent communication and problem-solving skills Full UK driving licence and access to a vehicle
Neighbourhood Officer- Housing Association - About The Client: Castlefield are currently representing a regional Housing Association in South Manchester to recruit a Neighbourhood Officer on an intial 6 month temporary contract. This position will have a mixture between site visits, office attendance and home working and will be paying between £26.32 per hour via umbrella agency. Please note, the hiring manager is looking for a start as soon as possible for this role. Neighbourhood Officer - Housing Association - About The Role: Responsible for new and existing tenancy sign ups in accordance with the organisation's lettings policies and procedures Support customers with changes to their tenancy Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes Neighbourhood Officer - Housing Association - What You Need: Previous experience as a Neighbourhood Officer Excellent communication skills UK valid driving licence and driver
Sep 01, 2025
Full time
Neighbourhood Officer- Housing Association - About The Client: Castlefield are currently representing a regional Housing Association in South Manchester to recruit a Neighbourhood Officer on an intial 6 month temporary contract. This position will have a mixture between site visits, office attendance and home working and will be paying between £26.32 per hour via umbrella agency. Please note, the hiring manager is looking for a start as soon as possible for this role. Neighbourhood Officer - Housing Association - About The Role: Responsible for new and existing tenancy sign ups in accordance with the organisation's lettings policies and procedures Support customers with changes to their tenancy Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes Neighbourhood Officer - Housing Association - What You Need: Previous experience as a Neighbourhood Officer Excellent communication skills UK valid driving licence and driver
Ignite Recruitment are looking for Estate Service Operatives to work in Enfield and Edmonton. You will need a driving licence and DBS check . The working days are Monday - Friday from 7am-3pm, weekend work may occasionally be available - this is optional and comes with an enhanced pay rate. Their Estates Services team look after all Housing Estates, keeping the areas safe and clean for their residents Key responsibilities will include: Sweeping and/or washing of all communal staircases, foyers, balconies, passages, courtyards, car parks, hard standing areas, chute chamber rooms and refuse storage rooms. able to undertake manual handling tasks. Cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, estate furniture and other such communal fixtures and fittings as may be prescribed. Remove any extraneous matter, including sharps and other drug related materials, dog waste etc. from all areas of the estate in accordance with agreed schedules, frequencies and methods, ensuring compliance with Health and Safety guidelines. Remove and cleanly dispose of any overspill in refuse container storage rooms Check refuse chutes and unblock if possible, and if not possible report blockage. Empty and clean estate litter bins and other waste receptacles. Remove treated weeds and other plant material as required from hard standing areas. Identify and report any health and safety issues and repairs. Identify improvements to public realm areas, working closely with Neighbourhood Officers. Bulk rubbish removal.
Sep 01, 2025
Seasonal
Ignite Recruitment are looking for Estate Service Operatives to work in Enfield and Edmonton. You will need a driving licence and DBS check . The working days are Monday - Friday from 7am-3pm, weekend work may occasionally be available - this is optional and comes with an enhanced pay rate. Their Estates Services team look after all Housing Estates, keeping the areas safe and clean for their residents Key responsibilities will include: Sweeping and/or washing of all communal staircases, foyers, balconies, passages, courtyards, car parks, hard standing areas, chute chamber rooms and refuse storage rooms. able to undertake manual handling tasks. Cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, estate furniture and other such communal fixtures and fittings as may be prescribed. Remove any extraneous matter, including sharps and other drug related materials, dog waste etc. from all areas of the estate in accordance with agreed schedules, frequencies and methods, ensuring compliance with Health and Safety guidelines. Remove and cleanly dispose of any overspill in refuse container storage rooms Check refuse chutes and unblock if possible, and if not possible report blockage. Empty and clean estate litter bins and other waste receptacles. Remove treated weeds and other plant material as required from hard standing areas. Identify and report any health and safety issues and repairs. Identify improvements to public realm areas, working closely with Neighbourhood Officers. Bulk rubbish removal.
Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer someone to provide a specialist floating support service to all residents within Mount Green s independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You ll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you ll induct new residents to the scheme and carry out weekly welfare calls. You ll encourage contact methods that allow us to best assess the resident s wellbeing and keep up to date information about residents mobility issues affecting their ability to evacuate in the emergency key safe , keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You ll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
Sep 01, 2025
Full time
Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Independent Living Officer someone to provide a specialist floating support service to all residents within Mount Green s independent living schemes allowing residents to maintain their tenancies and live safe, secure and independent lives. You ll provide one-to-one tailored housing related support to our most vulnerable elderly residents while working in partnership with the local neighbourhood officer to ensure the smooth running of the independent living (IL) schemes. Managing a designated number of IL schemes and attending each one at least once a week, you ll induct new residents to the scheme and carry out weekly welfare calls. You ll encourage contact methods that allow us to best assess the resident s wellbeing and keep up to date information about residents mobility issues affecting their ability to evacuate in the emergency key safe , keeping thorough tenant records, including details of vulnerabilities, and scheme logs using the appropriate systems. You ll ensure that your schemes are well managed and comply with health and safety regulations. The ideal candidate will: Have an understanding of risk, particularly risks experienced by older people. Have experience managing older persons housing, tenancies and communities and undertaking tenancy management actions. Have an understanding of risk, particularly risks experienced by older people. Have experience engaging with residents, offering creative solutions and ensuring residents voices are heard. Be an excellent communicator (both written and verbal) Have knowledge of housing and associated legislation including Health and Safety. Have experience working with a diverse customer base and addressing individual needs. Have experience dealing with complaints and finding innovative solutions. Have experience supporting residents with low-level ASB cases. Be able to foster effective relationships internally and externally. Be proficient in IT and in particular Office 365 and housing management software. Be able to analyse data You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. Closing Date 17th September 2025. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.
Housing Officer Bedford £35,500 per annum Including car allowance Permanent Full time (37 hours per week) We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. We d love to meet someone with: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Amongst what we offer you is: A competitive salary of £35,500 per annum including car allowance 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to a wide range of wellbeing services and tools, including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note: The successful candidate will be required to complete a Basic DBS application. We reserve the right to close this recruitment early if we receive a high volume of suitable applications, so early submission is encouraged.
Sep 01, 2025
Full time
Housing Officer Bedford £35,500 per annum Including car allowance Permanent Full time (37 hours per week) We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. We d love to meet someone with: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Amongst what we offer you is: A competitive salary of £35,500 per annum including car allowance 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to a wide range of wellbeing services and tools, including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note: The successful candidate will be required to complete a Basic DBS application. We reserve the right to close this recruitment early if we receive a high volume of suitable applications, so early submission is encouraged.
Housing Officer Location: Didsbury, Manchester Salary: from 30,036 - 32966 (Pay Review Pending) Full time / 35 hours per week / Permanent About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues, and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has been created in our Housing Management and Support Service for a Housing Officer. You will be managing tenancies in accordance with policies, procedures, and targets. Due to the busy and unpredictable nature of the role you must be able to manage your time and make decisions effectively. Candidates Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to 30 days. We are looking for an officer who can work on all aspects of tenancy management. Allocations and voids Changes of tenancy and rightsizing Tenancy sustainment Property and garden condition Safeguarding, domestic abuse and community safety Neighbourhood management You will use your professional experience and expert sector knowledge to develop and deliver a high-quality service. You will be solution-focused and professionally curious. Previous experience in tenancy management would be beneficial, but more importantly you will need to be great with people and be an excellent team player. Closing Date: Monday 8 September 2025 I nterview Date: Wednesday 17 and Thursday 18 September 2025 For an informal discussion please contact Nicolla Pawson, on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 01, 2025
Full time
Housing Officer Location: Didsbury, Manchester Salary: from 30,036 - 32966 (Pay Review Pending) Full time / 35 hours per week / Permanent About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues, and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has been created in our Housing Management and Support Service for a Housing Officer. You will be managing tenancies in accordance with policies, procedures, and targets. Due to the busy and unpredictable nature of the role you must be able to manage your time and make decisions effectively. Candidates Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to 30 days. We are looking for an officer who can work on all aspects of tenancy management. Allocations and voids Changes of tenancy and rightsizing Tenancy sustainment Property and garden condition Safeguarding, domestic abuse and community safety Neighbourhood management You will use your professional experience and expert sector knowledge to develop and deliver a high-quality service. You will be solution-focused and professionally curious. Previous experience in tenancy management would be beneficial, but more importantly you will need to be great with people and be an excellent team player. Closing Date: Monday 8 September 2025 I nterview Date: Wednesday 17 and Thursday 18 September 2025 For an informal discussion please contact Nicolla Pawson, on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
