Patch Engineer Shift Pattern: 4-on-4-off, rotating days and nights Location: Hybrid (2 days in Cambridgeshire per week) Length: 6 Months Start Date: 1st september 2025 (TBC) Rate: 300- 400 p/d Inside IR35 We're hiring 2 Patch Engineers to join a dynamic team within a leading Network Operations Centre. This role directly supports business objectives by ensuring the security, stability, and performance of our clients IT infrastructure through the timely application of software updates (patches). ROLE RESPONSIBILITIES Facilitate and execute the installation of agreed patches and the maintenance of customer AV management software. Responding to BAU Security and Patch Management incidents logged on the incident management system to ensure incidents are resolved within SLA, whilst providing help and support to the team Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. Ensure all implemented solutions are backed up with documentation, training and expertise within the Service Desk and Support areas. Perform daily, weekly and monthly scheduled tasks relating to Patching and AV management when required. Escalate potential service issues to line management and ITIL Services Raise potential problem issues with Problem and Incident Management. SKILLS AND EXPERIENCE 3+ years of experience in a similar SLA-driven support role. Good knowledge of IT platforms, equipment and applications. Proven Customer service skills. Industry recognised qualifications in relevant areas. Knowledge/experience in the following technologies. - Windows Server/Workstation - Patch Management Software - SEPM and other mainstream AV solutions (e.g. Sophos, Kaspersky, etc.) - Experience with troubleshooting (Event Viewer, Log Files, Command Prompt) - Basic networking If you're proactive, detail-oriented, and ready to make an impact in a fast-paced environment, we'd love to hear from you! Apply now!
Sep 04, 2025
Contractor
Patch Engineer Shift Pattern: 4-on-4-off, rotating days and nights Location: Hybrid (2 days in Cambridgeshire per week) Length: 6 Months Start Date: 1st september 2025 (TBC) Rate: 300- 400 p/d Inside IR35 We're hiring 2 Patch Engineers to join a dynamic team within a leading Network Operations Centre. This role directly supports business objectives by ensuring the security, stability, and performance of our clients IT infrastructure through the timely application of software updates (patches). ROLE RESPONSIBILITIES Facilitate and execute the installation of agreed patches and the maintenance of customer AV management software. Responding to BAU Security and Patch Management incidents logged on the incident management system to ensure incidents are resolved within SLA, whilst providing help and support to the team Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. Ensure all implemented solutions are backed up with documentation, training and expertise within the Service Desk and Support areas. Perform daily, weekly and monthly scheduled tasks relating to Patching and AV management when required. Escalate potential service issues to line management and ITIL Services Raise potential problem issues with Problem and Incident Management. SKILLS AND EXPERIENCE 3+ years of experience in a similar SLA-driven support role. Good knowledge of IT platforms, equipment and applications. Proven Customer service skills. Industry recognised qualifications in relevant areas. Knowledge/experience in the following technologies. - Windows Server/Workstation - Patch Management Software - SEPM and other mainstream AV solutions (e.g. Sophos, Kaspersky, etc.) - Experience with troubleshooting (Event Viewer, Log Files, Command Prompt) - Basic networking If you're proactive, detail-oriented, and ready to make an impact in a fast-paced environment, we'd love to hear from you! Apply now!
Assistant Buyer - Construction experience - Walsall The Role As an assistant buyer, you will be responsible for providing our nationwide delivery teams with a company-compliant professional material supply service whilst working with and supporting other business needs. You will be communicating with internal business units, external suppliers, trade bodies and associations to achieve the best value on goods and services whilst being mindful of where materials are coming from within the supply chain, and ensuring the company continues to source ethically and sustainably. The successful candidate will be joining a team which is at the forefront of developing the company's Social Impact and Sustainability objectives, giving you a great opportunity to play a key role in enforcing those goals. Key Responsibilities: Buying Tasks Procuring construction materials and related services across all operational sectors. Carrying out supplier selection, evaluating quotations, and negotiating prices and logistics. Proactively identifying market trends, product and industry developments and supply chain innovations through the engagement of external partners, leading as directed by the Procurement Manager on any specific commodity or category. Providing commercial assistance on the contracts you are procuring for. Liaising with sites and supply chain partners, developing relationships to ensure a planned "right-first-time" service is provided regarding safety, quality, programme, commercial aspects, and overall best value. Working with and supporting internal business needs regarding commercial and product awareness at all stages of the construction process, ensuring that we jointly deliver major programme requirements. Ensuring continuous communication with other team members to review contract progress and address associated issues immediately. Maintaining full knowledge and understanding of purchasing strategy and processes to ensure a professional and auditable procurement contract is in place. Accountabilities Operating within financial governance levels Managing work priorities and maximising efficiencies Maintaining positive supplier relationships Adherence to procurement procedures Administrative responsibilities Maintenance and upkeep of order and supply chain records utilising the company's purchase order system and procedures. Providing reports, data, and other material identified by the Procurement Manager relating to the department and whole business requirements, including KPIs. Submitting detailed analysis to procurement and project teams for approval in line with governance. Key measures & targets: To provide evidence of best value regarding procurement, which may include commercial betterment, quality, and efficiency. To evidence supply chain engagement, including performance management under company objectives. Key relationships: Procurement Manager / Supply Chain Manager / Senior Buyer / External Hire Desk Manager, and all levels of procurement personnel in both the central and regional teams All internal departments, including site operations, HSEQ, estimating, accounts and business development. External supply chain partners Essential Relevant experience in a similar role, ideally within the Rail or construction/engineering industry Experienced negotiator, with the ability to establish long-term relationships and an engaged, collaborative supply chain Demonstrable commercial awareness, with the ability to control and monitor budgets Finely tuned communication skills regarding engaging with external and internal parties, including a confident and professional telephone manner Excellent computer literacy with experience using Microsoft Office packages In-house purchasing systems. Ability to cope with a demanding, fast-paced environment, ensuring deadlines are met Ability to make decisions using own initiative and work as part of a team Desireable CIPS qualification or working towards CIPS Relevant degree or equivalent/or qualified by experience (QBE) A full UK driving licence
Sep 04, 2025
Full time
Assistant Buyer - Construction experience - Walsall The Role As an assistant buyer, you will be responsible for providing our nationwide delivery teams with a company-compliant professional material supply service whilst working with and supporting other business needs. You will be communicating with internal business units, external suppliers, trade bodies and associations to achieve the best value on goods and services whilst being mindful of where materials are coming from within the supply chain, and ensuring the company continues to source ethically and sustainably. The successful candidate will be joining a team which is at the forefront of developing the company's Social Impact and Sustainability objectives, giving you a great opportunity to play a key role in enforcing those goals. Key Responsibilities: Buying Tasks Procuring construction materials and related services across all operational sectors. Carrying out supplier selection, evaluating quotations, and negotiating prices and logistics. Proactively identifying market trends, product and industry developments and supply chain innovations through the engagement of external partners, leading as directed by the Procurement Manager on any specific commodity or category. Providing commercial assistance on the contracts you are procuring for. Liaising with sites and supply chain partners, developing relationships to ensure a planned "right-first-time" service is provided regarding safety, quality, programme, commercial aspects, and overall best value. Working with and supporting internal business needs regarding commercial and product awareness at all stages of the construction process, ensuring that we jointly deliver major programme requirements. Ensuring continuous communication with other team members to review contract progress and address associated issues immediately. Maintaining full knowledge and understanding of purchasing strategy and processes to ensure a professional and auditable procurement contract is in place. Accountabilities Operating within financial governance levels Managing work priorities and maximising efficiencies Maintaining positive supplier relationships Adherence to procurement procedures Administrative responsibilities Maintenance and upkeep of order and supply chain records utilising the company's purchase order system and procedures. Providing reports, data, and other material identified by the Procurement Manager relating to the department and whole business requirements, including KPIs. Submitting detailed analysis to procurement and project teams for approval in line with governance. Key measures & targets: To provide evidence of best value regarding procurement, which may include commercial betterment, quality, and efficiency. To evidence supply chain engagement, including performance management under company objectives. Key relationships: Procurement Manager / Supply Chain Manager / Senior Buyer / External Hire Desk Manager, and all levels of procurement personnel in both the central and regional teams All internal departments, including site operations, HSEQ, estimating, accounts and business development. External supply chain partners Essential Relevant experience in a similar role, ideally within the Rail or construction/engineering industry Experienced negotiator, with the ability to establish long-term relationships and an engaged, collaborative supply chain Demonstrable commercial awareness, with the ability to control and monitor budgets Finely tuned communication skills regarding engaging with external and internal parties, including a confident and professional telephone manner Excellent computer literacy with experience using Microsoft Office packages In-house purchasing systems. Ability to cope with a demanding, fast-paced environment, ensuring deadlines are met Ability to make decisions using own initiative and work as part of a team Desireable CIPS qualification or working towards CIPS Relevant degree or equivalent/or qualified by experience (QBE) A full UK driving licence
We are seeking a Principal, Senior or experienced temp Recruitment Consultant to join us to oversee a growing temp desk within our Swansea Education Division. You will be supplying staff as an on-framework-approved supplier to all schools across West Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader / Section Manager role within the business as the office grows. Swansea is our newest office, and you will be working alongside an experienced Education Recruitment Manager with extensive experience across the local market. You will be given all the tools and support you need to help spearhead the next chapter in the company's growth. Location: Swansea Contract: Permanent 4 day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,000 depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus Vetro annual VIP top performers holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days Holiday for Birthday, wedding and move days Access to the World's leading online recruitment training from day one Regular face-to-face training with external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals that are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015 and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation then please send your CV.
Sep 04, 2025
Full time
We are seeking a Principal, Senior or experienced temp Recruitment Consultant to join us to oversee a growing temp desk within our Swansea Education Division. You will be supplying staff as an on-framework-approved supplier to all schools across West Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader / Section Manager role within the business as the office grows. Swansea is our newest office, and you will be working alongside an experienced Education Recruitment Manager with extensive experience across the local market. You will be given all the tools and support you need to help spearhead the next chapter in the company's growth. Location: Swansea Contract: Permanent 4 day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,000 depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus Vetro annual VIP top performers holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days Holiday for Birthday, wedding and move days Access to the World's leading online recruitment training from day one Regular face-to-face training with external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals that are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015 and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation then please send your CV.
We are seeking a Senior or experienced temp Recruitment Consultant to join us to oversee a busy and growing temp desk within our Education Division. You will be supplying staff to Special Educational Needs schools as an on-framework-approved supplier to schools across all LEAs in South East Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader role within the business. The desk you will be working on is already well established and will provide an instant stream of commission for the successful candidate. Location: Caerphilly Contract: Permanent 4-day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,00 (Senior Consultant 27k- 32k), (Principal 32k- 38K) depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus: Vetro's annual VIP top performers' holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days of Holiday for your Birthday and wedding Access to the World's leading online recruitment training from day one Regular face-to-face training with an external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth, and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player, Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals who are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015, and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation, then please apply below.
Sep 04, 2025
Full time
We are seeking a Senior or experienced temp Recruitment Consultant to join us to oversee a busy and growing temp desk within our Education Division. You will be supplying staff to Special Educational Needs schools as an on-framework-approved supplier to schools across all LEAs in South East Wales. You will work a 4-day week but will be paid for 5 days full-time. The role would suit someone who is driven and motivated to progress, as it offers the potential to move into a Team Leader role within the business. The desk you will be working on is already well established and will provide an instant stream of commission for the successful candidate. Location: Caerphilly Contract: Permanent 4-day working week You will work 4 days and be paid for 5 (you will get either a Wednesday or a Thursday off every week) Salary: 26,000 - 38,00 (Senior Consultant 27k- 32k), (Principal 32k- 38K) depending on experience (basic salary) Year 1 OTE: 45K - 55k Year 2 55k - 65k Year 3 > 65k Benefits: Uncapped market-leading commission scheme paid monthly Fully paid 4-day working week - You will be off either a Wednesday or a Thursday each week. Annual end-of-year bonus: Vetro's annual VIP top performers' holiday. Annual all-expenses-paid trip abroad. Quarterly incentives and days out for Top Performers Access to a best-in-class recruitment stack to enable you to do your job to the best of your ability and as efficiently as possible. Extra days of Holiday for your Birthday and wedding Access to the World's leading online recruitment training from day one Regular face-to-face training with an external recruitment training expert Staff Treats benefits package (including free phone insurance) Apple iMac Free onsite parking About you: You must be someone who has a proven track record in agency recruitment and a desire to work in a 360 recruitment environment. The position presents huge opportunities for growth, and with the support of the SMT, we would see this role presenting an option to progress into a team leadership role over time. Person required: Someone with a proven track record as an agency recruiter Someone who is driven by a high reward commission structure and not just a base salary Someone who would like to progress within an ambitious, award-winning company Someone who thrives in a fast-paced, driven, targeted environment that is fun and rewards going the extra mile Team Player, Articulate and professional in presentation and application to the role Good attention to detail Car driver essential Duties and requirements: Identifying and engaging with new clients from within the education sector Visiting these settings to understand their requirements and explain how we can support them Attracting professionals who are matched to the job requirements and ethos Advertising on job boards, social media and our website Proactively sourcing candidates from referrals, our database and social media Interviewing Teachers, Teaching Assistants, Cover Supervisors and other education professionals About Vetro Recruitment: Vetro Recruitment began trading in 2015, and since our inception, we have seen demand for our services increase rapidly. This has led to the company growing to 37 full-time employees, 4 specialist divisions and offices in Caerphilly, Liverpool and Swansea. If you are an ambitious recruiter who would like to progress within a supportive and forward-thinking organisation, then please apply below.
Infrastructure Engineer Hybrid working - 2/3 days onsite per week in London Are you a proactive and technically skilled Infrastructure Support Engineer looking to make an impact in a dynamic financial services environment? Our client is seeking a motivated professional to join their IT team, supporting and enhancing their enterprise infrastructure and security stack. Key Responsibilities: You'll investigate and resolve complex technical issues across infrastructure components, ensuring rapid service restoration and minimal disruption. You'll manage system maintenance, patching, access controls, and performance tuning, while ensuring compliance with security policies. You'll also support disaster recovery planning, system upgrades, and integration of IT systems following business acquisitions. Your role will include managing monitoring tools, analysing performance data, and documenting processes to drive continuous improvement. You'll collaborate with internal teams and vendors, occasionally stepping into a technical lead role to deliver secure, scalable solutions. Technical Skills Required: 3 years Microsoft Azure experience 2 years Intune experience managing devices, policies, compliance 2 years FortiGate experience with knowledge of managing devices Backup & DR (Veeam, Azure Backup, ASR) Windows Server & Desktop OS, Active Directory, DNS, DHCP Microsoft 365 (Entra ID, Intune, SharePoint, Exchange Online) Linux (working knowledge) Migration tools (BitTitan, Sharegate) Join a collaborative team of skilled professionals and play a key role in maintaining and evolving their critical IT infrastructure. Infrastructure Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 04, 2025
Full time
Infrastructure Engineer Hybrid working - 2/3 days onsite per week in London Are you a proactive and technically skilled Infrastructure Support Engineer looking to make an impact in a dynamic financial services environment? Our client is seeking a motivated professional to join their IT team, supporting and enhancing their enterprise infrastructure and security stack. Key Responsibilities: You'll investigate and resolve complex technical issues across infrastructure components, ensuring rapid service restoration and minimal disruption. You'll manage system maintenance, patching, access controls, and performance tuning, while ensuring compliance with security policies. You'll also support disaster recovery planning, system upgrades, and integration of IT systems following business acquisitions. Your role will include managing monitoring tools, analysing performance data, and documenting processes to drive continuous improvement. You'll collaborate with internal teams and vendors, occasionally stepping into a technical lead role to deliver secure, scalable solutions. Technical Skills Required: 3 years Microsoft Azure experience 2 years Intune experience managing devices, policies, compliance 2 years FortiGate experience with knowledge of managing devices Backup & DR (Veeam, Azure Backup, ASR) Windows Server & Desktop OS, Active Directory, DNS, DHCP Microsoft 365 (Entra ID, Intune, SharePoint, Exchange Online) Linux (working knowledge) Migration tools (BitTitan, Sharegate) Join a collaborative team of skilled professionals and play a key role in maintaining and evolving their critical IT infrastructure. Infrastructure Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Assistant Management Accountant - Full or Part Time We are a fast-paced recruitment business dedicated to connecting top talent with leading employers. As our company continues to grow, we are looking for a proactive and detail-oriented Assistant Management Accountant to join our finance team. This role will play a key part in supporting financial operations, ensuring accurate reporting, and providing insights to drive business performance. Key Responsibilities Assist in the preparation of monthly management accounts, ensuring accuracy and timeliness. Support the month-end process including accruals, prepayments, and balance sheet reconciliations. Monitor cash flow and assist with forecasting. Process and reconcile supplier invoices, staff expenses, and company credit cards. Assist in preparing budgets and forecasts in collaboration with the Finance Director. Analyse financial data and provide commentary on performance, trends, and variances. Work closely with operations and recruitment consultants to track revenue, costs, and profitability by desk, team, or sector. Support with payroll checks and commission calculations. Maintain accurate financial records in line with company policies and statutory requirements. Assist with audit preparation and liaise with external auditors where required. Contribute to process improvements within the finance function to enhance efficiency and accuracy. Skills & Experience Part-qualified (ACA/ACCA/CIMA), working towards a recognised accounting qualification or qualified by experience. Previous experience in a finance role, ideally within a recruitment, professional services, or similar fast-paced environment. Strong Excel and analytical skills, with the ability to interpret and present data clearly. Good working knowledge of accounting systems (experience with Xero is advantageous). Excellent attention to detail and organisational skills. Strong communication skills with the ability to collaborate across teams. Proactive, adaptable, and eager to learn in a growing business environment. What We Offer Opportunity to develop within a growing recruitment business. Collaborative and supportive team culture. Exposure to both financial and operational aspects of the business. Career progression opportunities as the finance function expands. INDCP
Sep 04, 2025
Full time
Assistant Management Accountant - Full or Part Time We are a fast-paced recruitment business dedicated to connecting top talent with leading employers. As our company continues to grow, we are looking for a proactive and detail-oriented Assistant Management Accountant to join our finance team. This role will play a key part in supporting financial operations, ensuring accurate reporting, and providing insights to drive business performance. Key Responsibilities Assist in the preparation of monthly management accounts, ensuring accuracy and timeliness. Support the month-end process including accruals, prepayments, and balance sheet reconciliations. Monitor cash flow and assist with forecasting. Process and reconcile supplier invoices, staff expenses, and company credit cards. Assist in preparing budgets and forecasts in collaboration with the Finance Director. Analyse financial data and provide commentary on performance, trends, and variances. Work closely with operations and recruitment consultants to track revenue, costs, and profitability by desk, team, or sector. Support with payroll checks and commission calculations. Maintain accurate financial records in line with company policies and statutory requirements. Assist with audit preparation and liaise with external auditors where required. Contribute to process improvements within the finance function to enhance efficiency and accuracy. Skills & Experience Part-qualified (ACA/ACCA/CIMA), working towards a recognised accounting qualification or qualified by experience. Previous experience in a finance role, ideally within a recruitment, professional services, or similar fast-paced environment. Strong Excel and analytical skills, with the ability to interpret and present data clearly. Good working knowledge of accounting systems (experience with Xero is advantageous). Excellent attention to detail and organisational skills. Strong communication skills with the ability to collaborate across teams. Proactive, adaptable, and eager to learn in a growing business environment. What We Offer Opportunity to develop within a growing recruitment business. Collaborative and supportive team culture. Exposure to both financial and operational aspects of the business. Career progression opportunities as the finance function expands. INDCP
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Helpdesk & Reporting Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Helpdesk & Reporting Coordinator to join the team located in Paddington , London . This role oversees the day-to-day management of the Facilities Helpdesk, answering all calls from customers, responding to tickets and ensuring that tasks are responded to within the agreed timescale. Additionally, this role provides a comprehensive reporting service, ensuring that all data gathered from the operation of the account is reported in a useful and informative way. This role is also a deputy for the Lead Contract Support, stepping in to support and cover Contract Support duties when required. Role Summary: Positively respond to both our internal and external customers through effective communication and personal accessibility. Be an ambassador of the CBRE values and behaviours. Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times. Provide excellent customer service by understanding customer needs and managing client expectations. Actively participate in a diverse and effective team - attend all meetings and promote open and inclusive environment. Ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. To include the active participation in a safe working environment. Achieve results within quality and time restraints to include both internal and customer KPIs. Monitor the Facilities helpdesk, ensuring that all calls are responded to promptly and that tickets logged on the CAFM system and assigned to the appropriate engineer. Run regular reports from the CAFM system, presenting trend information and providing management with data to support decisions. Drive performance against SLAs, ensuring that jobs are being responded to, updated and closed down within the agreed timescales. Prepare various internal and customer facing reports for the account, liaising with the appropriate people for accurate information and ensuring attention to detail. Maintain the QHSE database with hazard reporting and customer feedback. Complete the timesheet submission for payroll, ensuring that all annual leave, sickness and training is correctly recorded and that timesheets have the appropriate references for budget allocation. Raise service orders and purchase orders as requested, ensuring that all trackers and systems are kept up to date with the relevant information and that reports are sent out timely. Order all PPE, uniform and tools as required. Keep the account training matrix up to date at all times, ensuring that the team are notified of any training gaps and that training certificates are obtained for completed courses. Support the Lead Contract Support by covering any duties when required. Carry out any reasonable request from management. Experience Required: Education A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Training Excellent PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level. PowerPoint and CAFM systems. Experience Previous experience of a customer-facing role using CAFM systems. Experience with running, interrogating and presenting management information. Financial administration experience. Aptitudes Strong customer service skills. Excellent verbal and written communication skills. Self-motivated and systematic. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Characteristics Reliable and committed. Professional. Able to maintain a positive outlook whilst working under pressure and with changing demands and priorities.
Sep 04, 2025
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Helpdesk & Reporting Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Helpdesk & Reporting Coordinator to join the team located in Paddington , London . This role oversees the day-to-day management of the Facilities Helpdesk, answering all calls from customers, responding to tickets and ensuring that tasks are responded to within the agreed timescale. Additionally, this role provides a comprehensive reporting service, ensuring that all data gathered from the operation of the account is reported in a useful and informative way. This role is also a deputy for the Lead Contract Support, stepping in to support and cover Contract Support duties when required. Role Summary: Positively respond to both our internal and external customers through effective communication and personal accessibility. Be an ambassador of the CBRE values and behaviours. Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times. Provide excellent customer service by understanding customer needs and managing client expectations. Actively participate in a diverse and effective team - attend all meetings and promote open and inclusive environment. Ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. To include the active participation in a safe working environment. Achieve results within quality and time restraints to include both internal and customer KPIs. Monitor the Facilities helpdesk, ensuring that all calls are responded to promptly and that tickets logged on the CAFM system and assigned to the appropriate engineer. Run regular reports from the CAFM system, presenting trend information and providing management with data to support decisions. Drive performance against SLAs, ensuring that jobs are being responded to, updated and closed down within the agreed timescales. Prepare various internal and customer facing reports for the account, liaising with the appropriate people for accurate information and ensuring attention to detail. Maintain the QHSE database with hazard reporting and customer feedback. Complete the timesheet submission for payroll, ensuring that all annual leave, sickness and training is correctly recorded and that timesheets have the appropriate references for budget allocation. Raise service orders and purchase orders as requested, ensuring that all trackers and systems are kept up to date with the relevant information and that reports are sent out timely. Order all PPE, uniform and tools as required. Keep the account training matrix up to date at all times, ensuring that the team are notified of any training gaps and that training certificates are obtained for completed courses. Support the Lead Contract Support by covering any duties when required. Carry out any reasonable request from management. Experience Required: Education A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Training Excellent PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level. PowerPoint and CAFM systems. Experience Previous experience of a customer-facing role using CAFM systems. Experience with running, interrogating and presenting management information. Financial administration experience. Aptitudes Strong customer service skills. Excellent verbal and written communication skills. Self-motivated and systematic. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Characteristics Reliable and committed. Professional. Able to maintain a positive outlook whilst working under pressure and with changing demands and priorities.
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
Sep 04, 2025
Full time
IT Support TechnicianWorking Hours: 9.00am - 5.30pm Monday - FridayLocation: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester areaSalary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we've been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We're now expanding and looking for someone to join our helpdesk team. In this role, you'll spend three days a week onsite at a client's Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We're a small but capable team who work closely together to get the job done. You'll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can't match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms - making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to our helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you'll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
Branch / Depot Manager - Automotive Aftermarket Lead from the Front. Drive Results. Power the Automotive Aftermarket. We're seeking a dynamic and hands-on Branch / Depot Manager to take full ownership of one of our key distribution sites. If you're a natural leader with a passion for maximising profitability, streamlining operations, and developing high-performing teams, this is your chance to step into a rewarding leadership role with a market-leading global brand in the automotive aftermarket industry. This is not just a desk-bound role - you'll be on the floor, leading by example , solving problems, and implementing strategies that directly impact performance and profit. From logistics and stock flow to customer service and team development, your decisions will shape the success of your branch. Location - Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge Salary - Up to £45K basic - Bonus - 25 days Hols (inc BH 32 days total) - Pension - Employee Assistance Program - Life Assurance - Free On Site Parking - Mon to Fri NO weekend What You'll Be Driving: Operational Efficiency - Review and refine workflows, implement smarter systems, and reduce waste Profitability - Own your branch P&L, drive margins, and deliver strong commercial results Team Leadership - Motivate, coach, and empower your team to exceed expectations Stock & Systems Management - Oversee inventory, ensure accuracy, and improve stock turnover Customer Experience - Ensure top-tier service for trade and retail customers Who You Are: Proven experience managing a branch, depot, or high-volume distribution operation Background in automotive aftermarket, parts distribution, or logistics A hands-on leader with a track record of improving performance and driving growth Skilled in stock control, health & safety, team development, and KPI management A commercially minded operator with a strong focus on efficiency, service, and profit Why Join Us? Be part of a forward-thinking global brand with genuine career progression Make your mark in a critical leadership role with autonomy and accountability Work in a people-first culture that rewards results and invests in its leaders Enjoy work-life balance with no weekend shifts Apply in Confidence: Send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd - Or call for a confidential discussion Job Ref: 4265RCC - Branch / Depot Manager
Sep 04, 2025
Full time
Branch / Depot Manager - Automotive Aftermarket Lead from the Front. Drive Results. Power the Automotive Aftermarket. We're seeking a dynamic and hands-on Branch / Depot Manager to take full ownership of one of our key distribution sites. If you're a natural leader with a passion for maximising profitability, streamlining operations, and developing high-performing teams, this is your chance to step into a rewarding leadership role with a market-leading global brand in the automotive aftermarket industry. This is not just a desk-bound role - you'll be on the floor, leading by example , solving problems, and implementing strategies that directly impact performance and profit. From logistics and stock flow to customer service and team development, your decisions will shape the success of your branch. Location - Shefford, Bedworth, Letchworth, Milton Keynes, St Albans, Cambridge Salary - Up to £45K basic - Bonus - 25 days Hols (inc BH 32 days total) - Pension - Employee Assistance Program - Life Assurance - Free On Site Parking - Mon to Fri NO weekend What You'll Be Driving: Operational Efficiency - Review and refine workflows, implement smarter systems, and reduce waste Profitability - Own your branch P&L, drive margins, and deliver strong commercial results Team Leadership - Motivate, coach, and empower your team to exceed expectations Stock & Systems Management - Oversee inventory, ensure accuracy, and improve stock turnover Customer Experience - Ensure top-tier service for trade and retail customers Who You Are: Proven experience managing a branch, depot, or high-volume distribution operation Background in automotive aftermarket, parts distribution, or logistics A hands-on leader with a track record of improving performance and driving growth Skilled in stock control, health & safety, team development, and KPI management A commercially minded operator with a strong focus on efficiency, service, and profit Why Join Us? Be part of a forward-thinking global brand with genuine career progression Make your mark in a critical leadership role with autonomy and accountability Work in a people-first culture that rewards results and invests in its leaders Enjoy work-life balance with no weekend shifts Apply in Confidence: Send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd - Or call for a confidential discussion Job Ref: 4265RCC - Branch / Depot Manager
Hays Specialist Recruitment
Cardiff, South Glamorgan
First Line Support - Paying up to £21 per hour, inside IR35, Based in South Wales (Fully Onsite) - Start ASAP Your new company You'll be working with a leading organisation based in South Wales. Your new role We are seeking a proactive and customer-focused individual to join our IT team as a First Line Support Technician. In this role, you will be the first point of contact for technical support, assisting staff and representatives with IT-related issues and service requests. What you'll need to succeed Strong communication and interpersonal skills, with the ability to explain technical issues clearly. Basic understanding of IT systems, including Windows OS, Microsoft Office, and common business applications. Familiarity with service desk or ticketing systems (eg, ServiceNow, Freshdesk, or similar). Ability to diagnose and resolve basic hardware and software issues. Good organisational skills and attention to detail when logging and managing support tickets. A customer-first mindset with a calm and patient approach to problem-solving. Willingness to learn and adapt in a fast-paced IT environment. What you'll get in return You'll get the opportunity to work with a leading organisation based in South Wales. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 04, 2025
Contractor
First Line Support - Paying up to £21 per hour, inside IR35, Based in South Wales (Fully Onsite) - Start ASAP Your new company You'll be working with a leading organisation based in South Wales. Your new role We are seeking a proactive and customer-focused individual to join our IT team as a First Line Support Technician. In this role, you will be the first point of contact for technical support, assisting staff and representatives with IT-related issues and service requests. What you'll need to succeed Strong communication and interpersonal skills, with the ability to explain technical issues clearly. Basic understanding of IT systems, including Windows OS, Microsoft Office, and common business applications. Familiarity with service desk or ticketing systems (eg, ServiceNow, Freshdesk, or similar). Ability to diagnose and resolve basic hardware and software issues. Good organisational skills and attention to detail when logging and managing support tickets. A customer-first mindset with a calm and patient approach to problem-solving. Willingness to learn and adapt in a fast-paced IT environment. What you'll get in return You'll get the opportunity to work with a leading organisation based in South Wales. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
World Class Defence Organisation is currently looking to recruit a C# Software Engineer subcontractor on an initial 12 month contract. Desktop C# is the expertise the department are looking for; with some experience with C++ but doesn't need to be overly extensive. Job Title: C# Software Engineer Rate: £65.00 per hour Overtime Rate: Hours worked over 37 hours per week will be calculated at 'time and a quarter' Location: Stevenage or Bristol Hybrid/Remote working: The role will be a hybrid role of 3 or 4 days per week onsite Contract: 37 Hours per week Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) C# Software Engineer Job Description: WSSE are integral in the development of weapon systems and system architectures, and as a result we have developed a capability supporting developments across the full product life cycle. The team integrate real products, models and synthetic environments to provide visualisations, demonstrations, verification & validation as well as training capability and support. The role support the development of the worlds most advanced defence systems from the initial concept all the way through to in service support and training, using a range of simulation technologies, including digital twins and emulators. Working with Project Leads and Simulation Architects to design and develop simulation components as an end to end representation of a weapon System in a synthetic environment using C#, C++ and integration simulations, supporting a number of industry standards. You will work as part of a heterogeneous agile development team, made up of mixed discipline engineers working in synergy to develop simulations and representations of real equipment. Our approach to software development includes Configuration control Continuous Integration Continuous Delivery or Deployment. Unit testing and test driven development. Skillset/experience required: Proficient in C# C++ experience would be great Microsoft Visual Studio, Eclipse, Ability to work from high level/system view into technical detail. Knowledge of using Microsoft Windows and Linux operating systems Non-essential: Distributed simulation standards/Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553/1760 and Ethernet TCP/IP Practical knowledge of System integration principles and processes
Sep 04, 2025
Seasonal
World Class Defence Organisation is currently looking to recruit a C# Software Engineer subcontractor on an initial 12 month contract. Desktop C# is the expertise the department are looking for; with some experience with C++ but doesn't need to be overly extensive. Job Title: C# Software Engineer Rate: £65.00 per hour Overtime Rate: Hours worked over 37 hours per week will be calculated at 'time and a quarter' Location: Stevenage or Bristol Hybrid/Remote working: The role will be a hybrid role of 3 or 4 days per week onsite Contract: 37 Hours per week Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) C# Software Engineer Job Description: WSSE are integral in the development of weapon systems and system architectures, and as a result we have developed a capability supporting developments across the full product life cycle. The team integrate real products, models and synthetic environments to provide visualisations, demonstrations, verification & validation as well as training capability and support. The role support the development of the worlds most advanced defence systems from the initial concept all the way through to in service support and training, using a range of simulation technologies, including digital twins and emulators. Working with Project Leads and Simulation Architects to design and develop simulation components as an end to end representation of a weapon System in a synthetic environment using C#, C++ and integration simulations, supporting a number of industry standards. You will work as part of a heterogeneous agile development team, made up of mixed discipline engineers working in synergy to develop simulations and representations of real equipment. Our approach to software development includes Configuration control Continuous Integration Continuous Delivery or Deployment. Unit testing and test driven development. Skillset/experience required: Proficient in C# C++ experience would be great Microsoft Visual Studio, Eclipse, Ability to work from high level/system view into technical detail. Knowledge of using Microsoft Windows and Linux operating systems Non-essential: Distributed simulation standards/Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553/1760 and Ethernet TCP/IP Practical knowledge of System integration principles and processes
Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed off and in action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk professionals & a couple of Team Leaders Experience Required: Experience in a similar senior IT role i.e. Head of IT / Head of IT Services / Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to implement and lead large-scale IT projects. Worked in a Microsoft Cloud environment The role Execute and oversee the IT Operations in alignment with the company goals, ensuring effective and timely delivery of IT projects in a Microsoft cloud environment Manage and mentor the team of IT professionals, including all their managers and team in IT infrastructure, Service Delivery and Service desk - supporting the overall defined IT strategy. Oversee and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior management, including people at the Director level and other stakeholders to understand and address urgent IT needs, to develop a robust IT strategy moving forward. The role is hybrid 3 in office 2 at home, with the expectation of more in the office until up to speed with things. My client is looking to pay a starting salary between £60,000 - £68,000 + Hybrid working + Excellent Benefits. To apply, send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Sep 04, 2025
Full time
Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed off and in action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk professionals & a couple of Team Leaders Experience Required: Experience in a similar senior IT role i.e. Head of IT / Head of IT Services / Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to implement and lead large-scale IT projects. Worked in a Microsoft Cloud environment The role Execute and oversee the IT Operations in alignment with the company goals, ensuring effective and timely delivery of IT projects in a Microsoft cloud environment Manage and mentor the team of IT professionals, including all their managers and team in IT infrastructure, Service Delivery and Service desk - supporting the overall defined IT strategy. Oversee and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior management, including people at the Director level and other stakeholders to understand and address urgent IT needs, to develop a robust IT strategy moving forward. The role is hybrid 3 in office 2 at home, with the expectation of more in the office until up to speed with things. My client is looking to pay a starting salary between £60,000 - £68,000 + Hybrid working + Excellent Benefits. To apply, send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Finance Administrator - Freedom Group Wakefield (Office-Based, 5 Days a Week)£26,000 - £30,000 + Flexible Benefits Freedom Group have a great opportunity for a Finance Administrator to join our Network Services team based in Wakefield. This full-time, office-based role is focused on supporting the Northern Powergrid Cable Engineering Services Contract, specifically managing traffic management costs and ensuring accurate financial processing. This role is well-suited to someone who values consistency, enjoys working in a structured environment, and is looking for a stable position with clearly defined responsibilities. You'll be part of a supportive team, collaborating closely with project managers and the central hire desk to ensure financial accuracy and timely submissions. Some of the key deliverables in this role will include: Processing traffic management costs and ensuring accurate recharging to specific jobs. Liaising with the central hire desk and project managers to verify invoice costings. Uploading documents to client systems for timely application submissions. Managing purchase and sales ledger tasks. Supporting monthly financial reporting. Raising purchase orders and handling enquiries for long-lead items. Assisting with general administrative duties and internal communications. Supporting the finance team with additional tasks related to the contract. What we're looking for: We're looking for a reliable and detail-oriented individual with a background in finance administration. Ideally, you'll have: Experience in finance administration (e.g. payroll, accounts payable, credit control, finance assistant). Understanding of purchasing and procurement processes. Experience handling high volumes of invoicing. Familiarity with work management systems and purchase order processing. Good IT literacy and numeracy skills. A team-oriented approach and strong communication skills. Knowledge of CIS scheme and Reverse Charge VAT (desirable). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sep 04, 2025
Full time
Finance Administrator - Freedom Group Wakefield (Office-Based, 5 Days a Week)£26,000 - £30,000 + Flexible Benefits Freedom Group have a great opportunity for a Finance Administrator to join our Network Services team based in Wakefield. This full-time, office-based role is focused on supporting the Northern Powergrid Cable Engineering Services Contract, specifically managing traffic management costs and ensuring accurate financial processing. This role is well-suited to someone who values consistency, enjoys working in a structured environment, and is looking for a stable position with clearly defined responsibilities. You'll be part of a supportive team, collaborating closely with project managers and the central hire desk to ensure financial accuracy and timely submissions. Some of the key deliverables in this role will include: Processing traffic management costs and ensuring accurate recharging to specific jobs. Liaising with the central hire desk and project managers to verify invoice costings. Uploading documents to client systems for timely application submissions. Managing purchase and sales ledger tasks. Supporting monthly financial reporting. Raising purchase orders and handling enquiries for long-lead items. Assisting with general administrative duties and internal communications. Supporting the finance team with additional tasks related to the contract. What we're looking for: We're looking for a reliable and detail-oriented individual with a background in finance administration. Ideally, you'll have: Experience in finance administration (e.g. payroll, accounts payable, credit control, finance assistant). Understanding of purchasing and procurement processes. Experience handling high volumes of invoicing. Familiarity with work management systems and purchase order processing. Good IT literacy and numeracy skills. A team-oriented approach and strong communication skills. Knowledge of CIS scheme and Reverse Charge VAT (desirable). Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
NET Recruit are partnering with a consumer goods business to recruit an IT & E-Commerce Operations Manager in Andover. Your Role: While in this position your duties may include but will not be limited to: Managing company hardware inventory and lifecycle (laptops, desktops, mobile devices), while leading procurement and vendor management for hardware and software sourcing and renewals Overseeing employee IT support and acting as the primary liaison with external providers, coordinating activities, monitoring SLAs and contract performance, and managing IT onboarding/offboarding to ensure secure access and device deployment Ensuring systems security and compliance with company policies, contracts, and renewals, while maintaining documentation of systems access, architecture, policies, and procedures, and overseeing GDPR and policy compliance across all platforms Acting as a second-line responder for internal IT queries, troubleshooting escalated issues effectively Supporting IT budgeting, forecasting, and cost tracking to maintain financial control and transparency Participating in cybersecurity strategy and incident response planning, while contributing to disaster recovery and business continuity initiatives Overseeing company e-commerce platforms by managing product listings, pricing, and inventory accuracy, ensuring smooth integration of new applications, and administering domains, renewals, and IP strategy Informing and managing web development roadmaps with internal teams and agencies, ensuring security, access, and business continuity, while implementing health checks to safeguard against system failure during peak periods Assisting in the planning, execution, and implementation of infrastructure projects, providing IT input and support to cross-functional teams Proposing new platforms and IT solutions to enhance efficiency and performance, while driving process optimisation through automation tools and AI-enabled solutions Overseeing development roadmaps for new platforms and leading project management to deliver successful end-to-end systems integration You MUST Have: Please apply ONLY if you meet the following criteria: At least 3 years of experience within an IT administration focussed role, with exposure to leadership positions (a project management qualification would be advantageous) Hands-on experience with e-commerce operations , online retail or digital trading Excellent IT skills and knowledge, including Microsoft 365 (such as licence management) and a sound understanding of digital and IT infrastructure ( networks, servers etc) and e-commerce platforms The above knowledge should be underpinned by a strong technical aptitude for IT systems, cybersecurity (including key principles), cloud technologies, AI and IT systems , as well as CRM and ERP systems and ideally compliance knowledge ( GDPR/ISO ) Good analytical abilities, as well as an organised and detail-oriented approach Strong communication skills Your Opportunity: This is a business that has operated within the consumer goods sector for over a decade and now partners with large scale clients, to deliver excellent customer service and delivery to a large and constantly growing consumer base. This role will be closely supporting the operations and IT functions within the business to maintain and develop the hardware and e-commerce platforms used by the business, to enable a strong potential for growth in the coming years. This company are offering a starting salary up to around £45,000 which will also accompany a peripheral package that will include a good holiday allocation and pension, as well as plenty of other rewards and incentives. There will also be excellent opportunities for development and progression too, with full support provided by the wider team and management to work towards goals. The company have also said this role can be worked in a hybrid capacity, with 2 days per week in the office.If this fantastic opportunity appeals to you then please don't hesitate to contact: Phoebe Jones - Recruitment Partner M: E:
Sep 04, 2025
Full time
NET Recruit are partnering with a consumer goods business to recruit an IT & E-Commerce Operations Manager in Andover. Your Role: While in this position your duties may include but will not be limited to: Managing company hardware inventory and lifecycle (laptops, desktops, mobile devices), while leading procurement and vendor management for hardware and software sourcing and renewals Overseeing employee IT support and acting as the primary liaison with external providers, coordinating activities, monitoring SLAs and contract performance, and managing IT onboarding/offboarding to ensure secure access and device deployment Ensuring systems security and compliance with company policies, contracts, and renewals, while maintaining documentation of systems access, architecture, policies, and procedures, and overseeing GDPR and policy compliance across all platforms Acting as a second-line responder for internal IT queries, troubleshooting escalated issues effectively Supporting IT budgeting, forecasting, and cost tracking to maintain financial control and transparency Participating in cybersecurity strategy and incident response planning, while contributing to disaster recovery and business continuity initiatives Overseeing company e-commerce platforms by managing product listings, pricing, and inventory accuracy, ensuring smooth integration of new applications, and administering domains, renewals, and IP strategy Informing and managing web development roadmaps with internal teams and agencies, ensuring security, access, and business continuity, while implementing health checks to safeguard against system failure during peak periods Assisting in the planning, execution, and implementation of infrastructure projects, providing IT input and support to cross-functional teams Proposing new platforms and IT solutions to enhance efficiency and performance, while driving process optimisation through automation tools and AI-enabled solutions Overseeing development roadmaps for new platforms and leading project management to deliver successful end-to-end systems integration You MUST Have: Please apply ONLY if you meet the following criteria: At least 3 years of experience within an IT administration focussed role, with exposure to leadership positions (a project management qualification would be advantageous) Hands-on experience with e-commerce operations , online retail or digital trading Excellent IT skills and knowledge, including Microsoft 365 (such as licence management) and a sound understanding of digital and IT infrastructure ( networks, servers etc) and e-commerce platforms The above knowledge should be underpinned by a strong technical aptitude for IT systems, cybersecurity (including key principles), cloud technologies, AI and IT systems , as well as CRM and ERP systems and ideally compliance knowledge ( GDPR/ISO ) Good analytical abilities, as well as an organised and detail-oriented approach Strong communication skills Your Opportunity: This is a business that has operated within the consumer goods sector for over a decade and now partners with large scale clients, to deliver excellent customer service and delivery to a large and constantly growing consumer base. This role will be closely supporting the operations and IT functions within the business to maintain and develop the hardware and e-commerce platforms used by the business, to enable a strong potential for growth in the coming years. This company are offering a starting salary up to around £45,000 which will also accompany a peripheral package that will include a good holiday allocation and pension, as well as plenty of other rewards and incentives. There will also be excellent opportunities for development and progression too, with full support provided by the wider team and management to work towards goals. The company have also said this role can be worked in a hybrid capacity, with 2 days per week in the office.If this fantastic opportunity appeals to you then please don't hesitate to contact: Phoebe Jones - Recruitment Partner M: E:
Job Title: Cloud Engineer Location: Malvern Employment Type: Contract Salary Range: Up to 600 per day via an approved umbrella company Role Overview We are seeking a skilled and proactive Cloud Engineer to design, develop, and manage cloud-based infrastructure, applications, and services using Infrastructure as Code (IaC). The successful candidate will collaborate closely with engineering and assurance teams to ensure solutions align with compliance and security requirements. Key Responsibilities Design, develop, and deploy AWS cloud infrastructure and services to support system delivery and operations. Deliver outputs including: Technical presentations and documentation Test plans and reports User guides and work instructions Design and process documents Infrastructure/software builds System installation and integration CI/CD pipelines Lead or contribute to documentation and testing activities. Promote best practices, mentor colleagues, and drive continuous improvement initiatives. Actively participate in Agile development processes, including SAFe practices (training provided if needed). Support security, safety, and compliance activities, integrating derived requirements into design evolution. Contribute to estimation and change control processes. Essential Skills & Experience Cloud Expertise: Proficiency in AWS and a broad range of cloud services. Containers & Orchestration: Experience with Docker, Kubernetes, EKS, and Helm Charts. Automation & CI/CD: Strong scripting skills (e.g., Ansible). Experience with CI/CD pipeline implementation. Infrastructure as Code (IaC): Advanced use of IaC tools and best practices. Ability to design and implement complex infrastructure. Security: Knowledge of cloud security best practices. Familiarity with Identity and Access Management (IAM). Troubleshooting: Strong debugging and incident response capabilities. Agile Methodology: Experience working in Agile environments. Documentation: Ability to produce high-quality technical documentation. Version Control: Proficiency with Git. Desirable Skills Web hosting, networking, IT security, virtual applications/desktops. Certifications such as: AWS Certified Solutions Architect - Associate Microsoft Certified: Azure Administrator Experience mentoring junior team members. Familiarity with GitLab. If this is the role for you please submit your cv at your earliest convenience.
Sep 04, 2025
Contractor
Job Title: Cloud Engineer Location: Malvern Employment Type: Contract Salary Range: Up to 600 per day via an approved umbrella company Role Overview We are seeking a skilled and proactive Cloud Engineer to design, develop, and manage cloud-based infrastructure, applications, and services using Infrastructure as Code (IaC). The successful candidate will collaborate closely with engineering and assurance teams to ensure solutions align with compliance and security requirements. Key Responsibilities Design, develop, and deploy AWS cloud infrastructure and services to support system delivery and operations. Deliver outputs including: Technical presentations and documentation Test plans and reports User guides and work instructions Design and process documents Infrastructure/software builds System installation and integration CI/CD pipelines Lead or contribute to documentation and testing activities. Promote best practices, mentor colleagues, and drive continuous improvement initiatives. Actively participate in Agile development processes, including SAFe practices (training provided if needed). Support security, safety, and compliance activities, integrating derived requirements into design evolution. Contribute to estimation and change control processes. Essential Skills & Experience Cloud Expertise: Proficiency in AWS and a broad range of cloud services. Containers & Orchestration: Experience with Docker, Kubernetes, EKS, and Helm Charts. Automation & CI/CD: Strong scripting skills (e.g., Ansible). Experience with CI/CD pipeline implementation. Infrastructure as Code (IaC): Advanced use of IaC tools and best practices. Ability to design and implement complex infrastructure. Security: Knowledge of cloud security best practices. Familiarity with Identity and Access Management (IAM). Troubleshooting: Strong debugging and incident response capabilities. Agile Methodology: Experience working in Agile environments. Documentation: Ability to produce high-quality technical documentation. Version Control: Proficiency with Git. Desirable Skills Web hosting, networking, IT security, virtual applications/desktops. Certifications such as: AWS Certified Solutions Architect - Associate Microsoft Certified: Azure Administrator Experience mentoring junior team members. Familiarity with GitLab. If this is the role for you please submit your cv at your earliest convenience.
Duty Manager Duty Manager (Front Office) £35,000 per year Accommodation Service Charge Full Time (including evenings and weekends) 4 on 4 off Shift rotation. The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and a true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling At the cultural heartbeat of The Standard is our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event spaces and guest areas. Our hotel is a destination brimming with events and entertainment that leave you feeling uplifted and inspired. We're on the lookout for unique individuals who bring a fresh perspective to our team (and no, we don't need a 5-page CV to see how awesome you are). We believe in letting you be you. We want you to express yourself and celebrate your individuality. Our team is a vibrant mix of personalities, backgrounds, and lifestyles. If you think you've got what it takes to be a Duty Manager at The Standard, London, we'd love to hear from you! Your role: As a Duty Manager at our fabulous hotel, you'll be the superhero under the Front of House Manager's wing, orchestrating every aspect of our accommodation department. Imagine yourself as the maestro of guest happiness, leading your team to create unforgettable experiences for our guests. What you'll be doing: Daily Operations Magic: Oversee the Front Desk, Guest Services, Guest Experience, and Bell teams like a pro. Work your charm with Housekeeping to ensure room allocations, VIP requests, and guest needs are just right! Leading with Panache: Stay cool and composed, whether you're handling guest complaints, juggling schedules, or supporting your staff through thick and thin. Flexibility Mastery: Adapt like a chameleon to changing situations, from bustling days to maintenance hiccups, emergencies, or lending a hand wherever it is needed. Who We're Looking For This isn't just any Duty Manager gig. To thrive here, you need: Energy and Enthusiasm: Bring your A-game to our high-energy, fast-paced environment. Social Butterfly Skills: Be the life of the party - upbeat, friendly, and highly social. Confidence Under Pressure: Keep your cool and exude confidence, even when things get hectic. Team Spirit and Independence: Work seamlessly as part of our management team and shine bright on your own. Your Superpowers To join our team, you'll need: Experience: Several years rocking a senior Front Office role in the UK or international hospitality scene. Previous Roles: Experience as a Duty Manager, Assistant Front Office Manager, or Guest Relations Manager in a luxury boutique hotel or big hotel. Skillset: Proactivity and a can-do attitude. Stellar decision-making skills. Ability to deliver top-notch service consistently (bonus points for knowing Coyle Service standards). Training and coaching abilities. Expertise in Opera, Knowcross, Squirrel, Microsoft Office and NOR1. Work Schedule and Requirements Shifts: Ready to roll on a 4-on, 4-off rotation, with occasional Night Holiday cover. At The Standard, we take design and guest experience seriously - but not ourselves. Our team, 'Standard People,' are vibrant, dynamic, and engaging. If you're a confident, proactive self-starter ready to join a fun and energetic team, we want to hear from you. Think you've got what it takes to be a Duty Manager at The Standard? Let's make magic together! All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Accommodation Service Charge & Commission incentive Schemes Increase holiday entitlement with Service Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Sep 04, 2025
Full time
Duty Manager Duty Manager (Front Office) £35,000 per year Accommodation Service Charge Full Time (including evenings and weekends) 4 on 4 off Shift rotation. The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and a true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling At the cultural heartbeat of The Standard is our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event spaces and guest areas. Our hotel is a destination brimming with events and entertainment that leave you feeling uplifted and inspired. We're on the lookout for unique individuals who bring a fresh perspective to our team (and no, we don't need a 5-page CV to see how awesome you are). We believe in letting you be you. We want you to express yourself and celebrate your individuality. Our team is a vibrant mix of personalities, backgrounds, and lifestyles. If you think you've got what it takes to be a Duty Manager at The Standard, London, we'd love to hear from you! Your role: As a Duty Manager at our fabulous hotel, you'll be the superhero under the Front of House Manager's wing, orchestrating every aspect of our accommodation department. Imagine yourself as the maestro of guest happiness, leading your team to create unforgettable experiences for our guests. What you'll be doing: Daily Operations Magic: Oversee the Front Desk, Guest Services, Guest Experience, and Bell teams like a pro. Work your charm with Housekeeping to ensure room allocations, VIP requests, and guest needs are just right! Leading with Panache: Stay cool and composed, whether you're handling guest complaints, juggling schedules, or supporting your staff through thick and thin. Flexibility Mastery: Adapt like a chameleon to changing situations, from bustling days to maintenance hiccups, emergencies, or lending a hand wherever it is needed. Who We're Looking For This isn't just any Duty Manager gig. To thrive here, you need: Energy and Enthusiasm: Bring your A-game to our high-energy, fast-paced environment. Social Butterfly Skills: Be the life of the party - upbeat, friendly, and highly social. Confidence Under Pressure: Keep your cool and exude confidence, even when things get hectic. Team Spirit and Independence: Work seamlessly as part of our management team and shine bright on your own. Your Superpowers To join our team, you'll need: Experience: Several years rocking a senior Front Office role in the UK or international hospitality scene. Previous Roles: Experience as a Duty Manager, Assistant Front Office Manager, or Guest Relations Manager in a luxury boutique hotel or big hotel. Skillset: Proactivity and a can-do attitude. Stellar decision-making skills. Ability to deliver top-notch service consistently (bonus points for knowing Coyle Service standards). Training and coaching abilities. Expertise in Opera, Knowcross, Squirrel, Microsoft Office and NOR1. Work Schedule and Requirements Shifts: Ready to roll on a 4-on, 4-off rotation, with occasional Night Holiday cover. At The Standard, we take design and guest experience seriously - but not ourselves. Our team, 'Standard People,' are vibrant, dynamic, and engaging. If you're a confident, proactive self-starter ready to join a fun and energetic team, we want to hear from you. Think you've got what it takes to be a Duty Manager at The Standard? Let's make magic together! All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include Accommodation Service Charge & Commission incentive Schemes Increase holiday entitlement with Service Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Standard and Bunkhouse properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to £1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Your new company Join a forward-thinking organisation committed to delivering innovative and resilient IT solutions across the organisation. This is a fantastic opportunity to lead a high-performing IT Operations team and shape the future of technology delivery. This role is offered as a 12 Months FTC and is based remotely with occasional travel. Your new role As Head of IT Operations, you will oversee the delivery of business-as-usual IT services, lead service desk operations, and drive continuous improvement across systems and processes. You'll play a pivotal role in designing end-to-end technical solutions, supporting bids and tenders, and managing supplier relationships to ensure value and performance.You'll work closely with senior stakeholders and the wider Technology Directorate, contributing to strategic planning and ensuring alignment with the organisation's roadmap. This role also includes leading contract transitions, implementing robust governance, and championing a solutions-focused culture. What you'll need to succeed Proven leadership in IT operations, service desk management, and supplier engagement Experience managing multidisciplined teams including a service desk Strong experience in technical solution design, bid writing, and contract mobilisation Expertise in Microsoft technologies such as Azure, Power BI, and ITIL frameworks Excellent stakeholder management and communication skills Ability to drive innovation, efficiency, and secure operational practices Relevant qualifications (e.g. ITIL, Six Sigma, Degree in IT or related field) What you'll get in return A strategic leadership role with real impact Opportunity to shape IT operations and influence business growth Collaborative working environment with senior leadership Competitive salary up to Circa 70,000 and benefits package Career development and training opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Your new company Join a forward-thinking organisation committed to delivering innovative and resilient IT solutions across the organisation. This is a fantastic opportunity to lead a high-performing IT Operations team and shape the future of technology delivery. This role is offered as a 12 Months FTC and is based remotely with occasional travel. Your new role As Head of IT Operations, you will oversee the delivery of business-as-usual IT services, lead service desk operations, and drive continuous improvement across systems and processes. You'll play a pivotal role in designing end-to-end technical solutions, supporting bids and tenders, and managing supplier relationships to ensure value and performance.You'll work closely with senior stakeholders and the wider Technology Directorate, contributing to strategic planning and ensuring alignment with the organisation's roadmap. This role also includes leading contract transitions, implementing robust governance, and championing a solutions-focused culture. What you'll need to succeed Proven leadership in IT operations, service desk management, and supplier engagement Experience managing multidisciplined teams including a service desk Strong experience in technical solution design, bid writing, and contract mobilisation Expertise in Microsoft technologies such as Azure, Power BI, and ITIL frameworks Excellent stakeholder management and communication skills Ability to drive innovation, efficiency, and secure operational practices Relevant qualifications (e.g. ITIL, Six Sigma, Degree in IT or related field) What you'll get in return A strategic leadership role with real impact Opportunity to shape IT operations and influence business growth Collaborative working environment with senior leadership Competitive salary up to Circa 70,000 and benefits package Career development and training opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Morgan Jones Recruitment Consultants
Brinsworth, Yorkshire
Job Description Join our client as a 1st Line IT Helpdesk Team Leader and lead a dynamic support team delivering fast, reliable IT services. If you're technically strong, customer-focused, and ready to drive service excellence across multiple sites, this is your next step. IT Helpdesk Team Leader (1st Line) Team Lead Rotherham Full-time Permanent Benefits: Competitive salary Travel expenses between sites Professional development support Inclusive and supportive work culture Equal opportunity employer Disability Confident scheme Job Description & Duties Our client, a respected education and training provider, is seeking a 1st Line IT Helpdesk Team Leader to oversee the day-to-day operations of their frontline IT support team. This hands-on role combines technical expertise with leadership, ensuring efficient ticket management, SLA compliance, and a high-quality user experience. You ll act as the first point of escalation, guide the team in troubleshooting, and promote continuous improvement. Based primarily at the Rotherham site, you ll also travel to other locations as needed. Reporting to the Director of IT and Digital, you ll have autonomy to make operational decisions within agreed guidelines. Key Responsibilities: Lead daily operations of the 1st Line Helpdesk Ensure timely, professional handling of enquiries Support accurate issue logging and resolution Act as an escalation point for complex issues Build strong relationships with users and clients Promote self-help via Helpdesk tools Analyse trends to identify recurring issues Communicate service impacts via the staff portal Produce reports and written updates Maintain professionalism under pressure Prioritise tasks and delegate effectively Uphold safeguarding and data protection standards Travel across multiple sites when required Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
Sep 04, 2025
Full time
Job Description Join our client as a 1st Line IT Helpdesk Team Leader and lead a dynamic support team delivering fast, reliable IT services. If you're technically strong, customer-focused, and ready to drive service excellence across multiple sites, this is your next step. IT Helpdesk Team Leader (1st Line) Team Lead Rotherham Full-time Permanent Benefits: Competitive salary Travel expenses between sites Professional development support Inclusive and supportive work culture Equal opportunity employer Disability Confident scheme Job Description & Duties Our client, a respected education and training provider, is seeking a 1st Line IT Helpdesk Team Leader to oversee the day-to-day operations of their frontline IT support team. This hands-on role combines technical expertise with leadership, ensuring efficient ticket management, SLA compliance, and a high-quality user experience. You ll act as the first point of escalation, guide the team in troubleshooting, and promote continuous improvement. Based primarily at the Rotherham site, you ll also travel to other locations as needed. Reporting to the Director of IT and Digital, you ll have autonomy to make operational decisions within agreed guidelines. Key Responsibilities: Lead daily operations of the 1st Line Helpdesk Ensure timely, professional handling of enquiries Support accurate issue logging and resolution Act as an escalation point for complex issues Build strong relationships with users and clients Promote self-help via Helpdesk tools Analyse trends to identify recurring issues Communicate service impacts via the staff portal Produce reports and written updates Maintain professionalism under pressure Prioritise tasks and delegate effectively Uphold safeguarding and data protection standards Travel across multiple sites when required Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
Are you an experienced IT leader ready to take full ownership of a business-critical IT function? This is a unique opportunity to join a fast-paced, multi-site logistics and supply chain business as they modernise, integrate, and scale their technology capabilities. We re seeking a hands-on IT Manager to lead a small but vital team responsible for all IT systems, infrastructure, and security across UK depots and international operations. This is a board-supported role with the mandate and autonomy to reshape IT strategy, reduce risk, and drive a service-led culture. Key Responsibilities Lead the development and delivery of a group-wide IT strategy aligned with business growth plans. Oversee and optimise Transport Management Systems (TMS) and Warehouse Management Systems (WMS) to ensure reliability, scalability, and user compliance. Modernise IT infrastructure across multiple sites, including Microsoft 365, cloud services, and hardware lifecycle management . Build and lead a high-performing IT team , introducing structure, accountability, and career development. Establish and maintain robust cybersecurity frameworks , including audits, threat prevention, and staff training. Drive integration and automation projects to eliminate manual workarounds and enable seamless data flow. Implement formal helpdesk processes, SLAs, and escalation procedures to deliver exceptional internal service. Manage budgets, vendors, licensing, and governance , ensuring compliance and cost efficiency. Act as a trusted advisor to the leadership team, providing insight into IT risk, performance, and future planning. About You We re looking for a confident and commercially minded IT leader with experience in high-paced, multi-site environments (logistics, transport, warehousing, manufacturing, or similar). You ll be able to: Lead cultural and operational change, shifting IT from reactive to proactive. Balance strategic vision with hands-on problem-solving. Communicate effectively with both technical and non-technical teams. Drive resilience, security, and scalability in a mission-critical IT function. Essential skills: Senior IT leadership experience in a relevant industry. Strong knowledge of TMS, WMS, and business-critical systems . Solid expertise in infrastructure, cloud environments, and Microsoft 365 . Proven cybersecurity strategy and risk management experience. Project delivery and integration expertise, with a track record of measurable improvements. Why Apply? This is a rare opportunity to lead technology transformation in a business that is serious about investment, growth, and IT as a strategic enabler . You ll have autonomy, board-level backing, and the chance to make a lasting impact by building a modern, scalable, and service-focused IT function.
Sep 03, 2025
Full time
Are you an experienced IT leader ready to take full ownership of a business-critical IT function? This is a unique opportunity to join a fast-paced, multi-site logistics and supply chain business as they modernise, integrate, and scale their technology capabilities. We re seeking a hands-on IT Manager to lead a small but vital team responsible for all IT systems, infrastructure, and security across UK depots and international operations. This is a board-supported role with the mandate and autonomy to reshape IT strategy, reduce risk, and drive a service-led culture. Key Responsibilities Lead the development and delivery of a group-wide IT strategy aligned with business growth plans. Oversee and optimise Transport Management Systems (TMS) and Warehouse Management Systems (WMS) to ensure reliability, scalability, and user compliance. Modernise IT infrastructure across multiple sites, including Microsoft 365, cloud services, and hardware lifecycle management . Build and lead a high-performing IT team , introducing structure, accountability, and career development. Establish and maintain robust cybersecurity frameworks , including audits, threat prevention, and staff training. Drive integration and automation projects to eliminate manual workarounds and enable seamless data flow. Implement formal helpdesk processes, SLAs, and escalation procedures to deliver exceptional internal service. Manage budgets, vendors, licensing, and governance , ensuring compliance and cost efficiency. Act as a trusted advisor to the leadership team, providing insight into IT risk, performance, and future planning. About You We re looking for a confident and commercially minded IT leader with experience in high-paced, multi-site environments (logistics, transport, warehousing, manufacturing, or similar). You ll be able to: Lead cultural and operational change, shifting IT from reactive to proactive. Balance strategic vision with hands-on problem-solving. Communicate effectively with both technical and non-technical teams. Drive resilience, security, and scalability in a mission-critical IT function. Essential skills: Senior IT leadership experience in a relevant industry. Strong knowledge of TMS, WMS, and business-critical systems . Solid expertise in infrastructure, cloud environments, and Microsoft 365 . Proven cybersecurity strategy and risk management experience. Project delivery and integration expertise, with a track record of measurable improvements. Why Apply? This is a rare opportunity to lead technology transformation in a business that is serious about investment, growth, and IT as a strategic enabler . You ll have autonomy, board-level backing, and the chance to make a lasting impact by building a modern, scalable, and service-focused IT function.
