Business Analyst London Markets Insurance Insurance Home based with some adhoc travel 650/day (Inside IR35) Initial 6 month contract Application Integration Data Migration Infrastructure Estates Our client is seeking a highly skilled Business Analyst with extensive experience with the Insurance sector (London Market / Speciality Insurance experience is a bonus) to work on an application integration project. You will have a proven track record in the successful design, delivery, and implementation of M&A and business change projects. Key Essential Skills & Experience: Extensive experience within Insurance / Brokering sectors Experience in producing process models Agile and Waterfall methodology proficiency Application Integration Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial contract 6 months Rate: 650/day Inside IR35 via umbrella If this sounds like a good match to your experience, submit your CV ASAP! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 04, 2025
Contractor
Business Analyst London Markets Insurance Insurance Home based with some adhoc travel 650/day (Inside IR35) Initial 6 month contract Application Integration Data Migration Infrastructure Estates Our client is seeking a highly skilled Business Analyst with extensive experience with the Insurance sector (London Market / Speciality Insurance experience is a bonus) to work on an application integration project. You will have a proven track record in the successful design, delivery, and implementation of M&A and business change projects. Key Essential Skills & Experience: Extensive experience within Insurance / Brokering sectors Experience in producing process models Agile and Waterfall methodology proficiency Application Integration Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial contract 6 months Rate: 650/day Inside IR35 via umbrella If this sounds like a good match to your experience, submit your CV ASAP! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Project Manager/Programme Manager Business Intelligence (BI/Dashboard Innovation London (City) - Hybrid Working Available (Apply online only) per day. 12 month contract. Outside IR35. Agile, Data, BI, Business Intelligence, Dashboard Our client is a specialist business lines insurer based in the City of London, providers of insurance cover for small businesses, entrepreneurs, SMEs and retailers. Following on from a consolidation of Legacy data lakes and improvements to meet continued compliance with GDPR, the business now wishes to make better use of data and wishes to recruit a Project Manager to lead a series of Business Intelligence, Data Analytics and Dashboard projects, accompanied by associated process changes and changes around ways of working, aimed at improving the use of data within the insurer, and improving decision making. The incoming Senior Project Manager/Programme Manager will firstly need to understand what the As Is' arrangements are within the business, conducting a full discovery phase, prior to working with stakeholders, executives and staff to define the To Be' model for future data analytics and reporting. Additionally, the Senior Project Manager/Programme Manager will need to assemble a project team, including data analysts, business analysts and architects to deliver the projects, the aim of which is to provide the senior leadership team with improved MIS and Business Intelligence. The Senior Project Manager/Programme Manager will act as the main point of contact with senior stakeholders, ensure project delivery according to schedules, costs and quality objectives, manage 3rd party relationships and resources, manage the production of requirements, business cases and other documentation to maintain buy-in, and also chair project meetings and oversee project workshops. Key Responsibilities: Managing a portfolio of BI projects Delivering a series of large scale end to end dashboard projects Act as main POC/manage key stakeholders throughout Ensure delivery to agreed business/Client objectives, requirements, schedules, costs and quality objectives. Manage project deliverables and resources, ensuring timely and complete delivery by self, project team and 3rd party suppliers Co-ordinating and contributing to the production of requirements, assessments, designs and supporting documentation Support analysis and production of material for business cases for IT sponsored projects Chairing project meetings and facilitating project workshops Key Requirements: Experience working as a Project Manager working on enterprise level BI products and dashboards Extensive dashboard development delivery experience as a Project Manager Strong stakeholder management skills, with the confidence to positively influence and challenge supportively and effectively where appropriate Experience of delivery with and managing 3rd party suppliers Experience of managing cross-functional delivery teams Hunter Executive is acting as a Recruitment Consultancy in respect of this Project Manager/Programme Manager vacancy. We are an equal opportunities employer. We will normally aim to contact successful applicants within one week of application.
Sep 04, 2025
Contractor
Senior Project Manager/Programme Manager Business Intelligence (BI/Dashboard Innovation London (City) - Hybrid Working Available (Apply online only) per day. 12 month contract. Outside IR35. Agile, Data, BI, Business Intelligence, Dashboard Our client is a specialist business lines insurer based in the City of London, providers of insurance cover for small businesses, entrepreneurs, SMEs and retailers. Following on from a consolidation of Legacy data lakes and improvements to meet continued compliance with GDPR, the business now wishes to make better use of data and wishes to recruit a Project Manager to lead a series of Business Intelligence, Data Analytics and Dashboard projects, accompanied by associated process changes and changes around ways of working, aimed at improving the use of data within the insurer, and improving decision making. The incoming Senior Project Manager/Programme Manager will firstly need to understand what the As Is' arrangements are within the business, conducting a full discovery phase, prior to working with stakeholders, executives and staff to define the To Be' model for future data analytics and reporting. Additionally, the Senior Project Manager/Programme Manager will need to assemble a project team, including data analysts, business analysts and architects to deliver the projects, the aim of which is to provide the senior leadership team with improved MIS and Business Intelligence. The Senior Project Manager/Programme Manager will act as the main point of contact with senior stakeholders, ensure project delivery according to schedules, costs and quality objectives, manage 3rd party relationships and resources, manage the production of requirements, business cases and other documentation to maintain buy-in, and also chair project meetings and oversee project workshops. Key Responsibilities: Managing a portfolio of BI projects Delivering a series of large scale end to end dashboard projects Act as main POC/manage key stakeholders throughout Ensure delivery to agreed business/Client objectives, requirements, schedules, costs and quality objectives. Manage project deliverables and resources, ensuring timely and complete delivery by self, project team and 3rd party suppliers Co-ordinating and contributing to the production of requirements, assessments, designs and supporting documentation Support analysis and production of material for business cases for IT sponsored projects Chairing project meetings and facilitating project workshops Key Requirements: Experience working as a Project Manager working on enterprise level BI products and dashboards Extensive dashboard development delivery experience as a Project Manager Strong stakeholder management skills, with the confidence to positively influence and challenge supportively and effectively where appropriate Experience of delivery with and managing 3rd party suppliers Experience of managing cross-functional delivery teams Hunter Executive is acting as a Recruitment Consultancy in respect of this Project Manager/Programme Manager vacancy. We are an equal opportunities employer. We will normally aim to contact successful applicants within one week of application.
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 04, 2025
Full time
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Requisition ID: 60730 Position Type: FT Permanent Workplace Arrangement: About the role We have an exciting new opportunity for a Finance Analyst to join our busy Ossett facility! This individual will be responsible for overseeing day-to-day factory finance operations and ensuring accurate reporting and analysis. What will I be doing? Work alongside various functions: Operations, Supply Chain, Technical, Engineering, Continuous Improvement. Display a great degree of agility due to the nature of FMCG. Weekly commercial & operational variance analysis reporting to EBITDA level. Timely & accurate analysis to support efficient and effective decision making. Support the management of the month-end workload from a day-to-day perspective. Ensure reporting deadlines are met. Present high-quality information to stakeholders. Part qualified/QBE. Ambitious individual looking to further their career with Kerry Dairy Ireland. What do I need to be successful? In Kerry Dairy Ireland we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include: Ability to use own initiative and work independently. Proficiency in Excel. Approachability and teamwork skills. Ability to work with various stakeholders inside and outside the factory. Ability to work under pressure to meet deadlines. Agility to adapt during system changes. Driving license required. Some travel may be required. Exposure to an EPM system and SAP knowledge (desirable). FMCG background (desirable). What will I get in return? At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. We also offer: 25 days annual leave (excluding bank holidays) Single cover private medical insurance Matched pension scheme Benefits platform offering discounts and cashback on major retailers. About Kerry Dairy Ireland Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world's richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. Get in touch today! In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry Dairy Ireland (KDI) employee will not solicit candidates through a non-KDI email address or phone number. In addition, KDI does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). KDI will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by KDI will be from official firm accounts bearing the KDI name. Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry Dairy Ireland terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Dairy Ireland Hiring Managers. Recruiter: Posting Type: LI
Sep 03, 2025
Full time
Requisition ID: 60730 Position Type: FT Permanent Workplace Arrangement: About the role We have an exciting new opportunity for a Finance Analyst to join our busy Ossett facility! This individual will be responsible for overseeing day-to-day factory finance operations and ensuring accurate reporting and analysis. What will I be doing? Work alongside various functions: Operations, Supply Chain, Technical, Engineering, Continuous Improvement. Display a great degree of agility due to the nature of FMCG. Weekly commercial & operational variance analysis reporting to EBITDA level. Timely & accurate analysis to support efficient and effective decision making. Support the management of the month-end workload from a day-to-day perspective. Ensure reporting deadlines are met. Present high-quality information to stakeholders. Part qualified/QBE. Ambitious individual looking to further their career with Kerry Dairy Ireland. What do I need to be successful? In Kerry Dairy Ireland we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include: Ability to use own initiative and work independently. Proficiency in Excel. Approachability and teamwork skills. Ability to work with various stakeholders inside and outside the factory. Ability to work under pressure to meet deadlines. Agility to adapt during system changes. Driving license required. Some travel may be required. Exposure to an EPM system and SAP knowledge (desirable). FMCG background (desirable). What will I get in return? At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. We also offer: 25 days annual leave (excluding bank holidays) Single cover private medical insurance Matched pension scheme Benefits platform offering discounts and cashback on major retailers. About Kerry Dairy Ireland Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world's richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. Get in touch today! In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry Dairy Ireland (KDI) employee will not solicit candidates through a non-KDI email address or phone number. In addition, KDI does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). KDI will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by KDI will be from official firm accounts bearing the KDI name. Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry Dairy Ireland terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Dairy Ireland Hiring Managers. Recruiter: Posting Type: LI
Finance Operations Manager - Insurance - London (Hybrid) - £90,000 - £100,000 Your new company I am working with a well-known insurance broker in London. Trusted by businesses worldwide, this specialist broker delivers insurance and risk management solutions with precision and expertise. With a legacy spanning over two centuries, they place billions in premiums annually across global markets. From complex corporate risks to niche industry needs, their tailored solutions are backed by deep market insight. Recognised as a leader in the Lloyd's and London Market, they combine tradition with innovation to protect what matters most. Your new role This is a broad and varied role with key responsibilities including: Delivery of month-end accounting operations Financial performance insights and analysis Management of a team of analysts Business partner with a range of internal stakeholders Cost Management PowerBI tool development and upskilling staff in this area. Financial modelling What you'll need to succeed You will need to be a qualified accountant with a background in the Big 4 preferred. You will need strong financial modelling skills and excellent working knowledge of PowerBI with the ability to build datasets and dashboards using the tool. You will need to be confident in leading day-to-day finance operations and managing teams. What you'll get in return You will need to be rewarded with a competitive salary package and the chance to progress your career in a forward-thinking business with scope for making change and driving improvements. This is a visible role with lots of opportunities for building strong internal relationships. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 02, 2025
Full time
Finance Operations Manager - Insurance - London (Hybrid) - £90,000 - £100,000 Your new company I am working with a well-known insurance broker in London. Trusted by businesses worldwide, this specialist broker delivers insurance and risk management solutions with precision and expertise. With a legacy spanning over two centuries, they place billions in premiums annually across global markets. From complex corporate risks to niche industry needs, their tailored solutions are backed by deep market insight. Recognised as a leader in the Lloyd's and London Market, they combine tradition with innovation to protect what matters most. Your new role This is a broad and varied role with key responsibilities including: Delivery of month-end accounting operations Financial performance insights and analysis Management of a team of analysts Business partner with a range of internal stakeholders Cost Management PowerBI tool development and upskilling staff in this area. Financial modelling What you'll need to succeed You will need to be a qualified accountant with a background in the Big 4 preferred. You will need strong financial modelling skills and excellent working knowledge of PowerBI with the ability to build datasets and dashboards using the tool. You will need to be confident in leading day-to-day finance operations and managing teams. What you'll get in return You will need to be rewarded with a competitive salary package and the chance to progress your career in a forward-thinking business with scope for making change and driving improvements. This is a visible role with lots of opportunities for building strong internal relationships. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Purpose of Role To develop Product Writer schemes for Commercial insurance products enabling customer and business value to be realised. The role holder will for the development life cycle, including internal systems, software house changes, scheduled releases, new products, product changes, bugs and incidents. Key Accountabilities Work in a squad alongside Pricing and Underwriting analysts, Test Engineers, fellow Product Writers and the Product Owner. Develop relationships with internal and external stakeholders. Construct, review, perform technical analysis and provide feedback on User Stories during Story Refinement. Contribute to planning, managing and resolving conflicts with other development activities throughout the life of the project/change to ensure delivery against business priorities. Design and code Polaris ProductWriter logic to integrate products with third party proprietary systems, ensuring efficient use of coding in order to minimise quote response times. Design and code Polaris ProductWriter logic to deliver rating, footprint and point of sale documentation requirements for packaged and Commercial Vehicle product lines. Design, implement and manage the process for cyclical production releases for internal and external production systems. Lead requirements gathering and solution design for new functionality with third party providers, integrators and aggregators. Support for Test teams, project warranty and incident management processes. Review all faults identified, to a level where the underlying issue is understood, recorded and resolution is managed through to completion. Initiate and lead internal review with key stakeholders (eg Underwriting/Pricing/IT/Exec) regarding mandatory industry level changes, implement a timeline for resolution and manage responses. Identify, own and manage the risks involved in running our business appropriate to my role, in line with the company risk framework. Key Competencies/level Business: Project Management Level 1, working knowledge of general insurance products, particularly commercial lines Technical: Competent working knowledge of the host policy administration systems and/or competent in Polaris Product Writer, working knowledge of development methodologies, experience in analysing insurance products, understanding underwriting rules and complex pricing algorithms to a level where underlying requirements can be developed or configured to deliver the required solution. PEF: Achieve Excellence level 3, Influencing Level 2, Collaborating for Success Level 2, Understanding Issues Level 2 Hybrid role in London - 2/3 days onsite.
Sep 02, 2025
Contractor
Purpose of Role To develop Product Writer schemes for Commercial insurance products enabling customer and business value to be realised. The role holder will for the development life cycle, including internal systems, software house changes, scheduled releases, new products, product changes, bugs and incidents. Key Accountabilities Work in a squad alongside Pricing and Underwriting analysts, Test Engineers, fellow Product Writers and the Product Owner. Develop relationships with internal and external stakeholders. Construct, review, perform technical analysis and provide feedback on User Stories during Story Refinement. Contribute to planning, managing and resolving conflicts with other development activities throughout the life of the project/change to ensure delivery against business priorities. Design and code Polaris ProductWriter logic to integrate products with third party proprietary systems, ensuring efficient use of coding in order to minimise quote response times. Design and code Polaris ProductWriter logic to deliver rating, footprint and point of sale documentation requirements for packaged and Commercial Vehicle product lines. Design, implement and manage the process for cyclical production releases for internal and external production systems. Lead requirements gathering and solution design for new functionality with third party providers, integrators and aggregators. Support for Test teams, project warranty and incident management processes. Review all faults identified, to a level where the underlying issue is understood, recorded and resolution is managed through to completion. Initiate and lead internal review with key stakeholders (eg Underwriting/Pricing/IT/Exec) regarding mandatory industry level changes, implement a timeline for resolution and manage responses. Identify, own and manage the risks involved in running our business appropriate to my role, in line with the company risk framework. Key Competencies/level Business: Project Management Level 1, working knowledge of general insurance products, particularly commercial lines Technical: Competent working knowledge of the host policy administration systems and/or competent in Polaris Product Writer, working knowledge of development methodologies, experience in analysing insurance products, understanding underwriting rules and complex pricing algorithms to a level where underlying requirements can be developed or configured to deliver the required solution. PEF: Achieve Excellence level 3, Influencing Level 2, Collaborating for Success Level 2, Understanding Issues Level 2 Hybrid role in London - 2/3 days onsite.
Job Title - Business Systems Analyst Contract: December 2026 Location: London - Hybrid working model Rate: 60 per hour - via Umbrella company Role Details: We are seeking an experienced Business Systems Analyst with a strong background in the insurance industry to join our dynamic team. The ideal candidate will have a deep understanding of the London insurance market and regulatory requirements, combined with technical expertise to support product development and innovation. This role requires a strategic thinker who can bridge the gap between technical teams and business stakeholders to deliver cutting-edge solutions that meet customer needs and business objectives. This role will foster strong business relationships with business leaders, understanding the processes and system changes to support business growth and operating efficiency. The role will coordinate cross-functional efforts and enhance application usability. The role will be responsible for liaising between business SMEs and the internal technology team to deliver system enhancements and continuous improvement. Key Responsibilities: Analyse system requirements and design solutions to improve operating efficiency and support the business growth. Collaborate with cross-functional teams, including architecture, engineering, testing and business SMEs, to define product requirements and prioritize features. Creating and managing users stories within Azure Dev Ops. Collaborating between the product team and business SMEs to resolve issues and ensure solutions meet the business needs. Functional testing against the requirements created. Management of user acceptance testing and gaining sign-off from business SMEs. Understand the end-to-end processes in the London Market and how the system needs to support our client working within that environment. Provide configuration support in setting up environments to support the business. Partner with business SMEs to enhance usability and adoption of applications, driving user engagement. Act as a product evangelist, communicating product vision and strategy to internal and external stakeholders. Qualifications: Proven experience as a Business Systems Analyst with a minimum of 5 years of business experience and experience with using Agile methodologies. Proven experience working within the insurance industry. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Either apply direct! Or please contact me on Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding.
Sep 02, 2025
Contractor
Job Title - Business Systems Analyst Contract: December 2026 Location: London - Hybrid working model Rate: 60 per hour - via Umbrella company Role Details: We are seeking an experienced Business Systems Analyst with a strong background in the insurance industry to join our dynamic team. The ideal candidate will have a deep understanding of the London insurance market and regulatory requirements, combined with technical expertise to support product development and innovation. This role requires a strategic thinker who can bridge the gap between technical teams and business stakeholders to deliver cutting-edge solutions that meet customer needs and business objectives. This role will foster strong business relationships with business leaders, understanding the processes and system changes to support business growth and operating efficiency. The role will coordinate cross-functional efforts and enhance application usability. The role will be responsible for liaising between business SMEs and the internal technology team to deliver system enhancements and continuous improvement. Key Responsibilities: Analyse system requirements and design solutions to improve operating efficiency and support the business growth. Collaborate with cross-functional teams, including architecture, engineering, testing and business SMEs, to define product requirements and prioritize features. Creating and managing users stories within Azure Dev Ops. Collaborating between the product team and business SMEs to resolve issues and ensure solutions meet the business needs. Functional testing against the requirements created. Management of user acceptance testing and gaining sign-off from business SMEs. Understand the end-to-end processes in the London Market and how the system needs to support our client working within that environment. Provide configuration support in setting up environments to support the business. Partner with business SMEs to enhance usability and adoption of applications, driving user engagement. Act as a product evangelist, communicating product vision and strategy to internal and external stakeholders. Qualifications: Proven experience as a Business Systems Analyst with a minimum of 5 years of business experience and experience with using Agile methodologies. Proven experience working within the insurance industry. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Either apply direct! Or please contact me on Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding.
We are a well-established financial services organisation and an industry leader in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am 5pm with a salary up to £30k, we also offer a competitive package of benefits including flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: - Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting, ensuring accurate data delivery. • Manage and implement regional updates in Microsoft Dynamics. • Process monthly FCA updates, ensuring regulatory compliance. • Handle allocation changes for system workflows. • Build analysis and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock checks and ordering of IT equipment and necessary resources. • Perform basic user administration, including access management and system configuration. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Strong Excel skills, including data analysis and reporting functions. • Experience in IT support, programme operations, or system administration. • Familiarity with Microsoft Dynamics and reporting tools. • Analytical and problem-solving abilities. • Knowledge of mortgage processes. • Good communication and collaboration skills. To be successful for the IT & Technical Support Analyst you will have some previous experience working within an IT role or you could be a graduate looking for your first role. You will ideally have experience with product development, system configuration, reporting, release management and IT operational tasks. In return we can offer a salary up to £30k, discretionary annual bonus, a full benefits package and WFH options with the opportunity to learn and improve your skills within out IT department. To be considered for this exciting opportunity please send us your CV asap for immediate consideration.
Sep 01, 2025
Full time
We are a well-established financial services organisation and an industry leader in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am 5pm with a salary up to £30k, we also offer a competitive package of benefits including flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: - Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting, ensuring accurate data delivery. • Manage and implement regional updates in Microsoft Dynamics. • Process monthly FCA updates, ensuring regulatory compliance. • Handle allocation changes for system workflows. • Build analysis and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock checks and ordering of IT equipment and necessary resources. • Perform basic user administration, including access management and system configuration. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Strong Excel skills, including data analysis and reporting functions. • Experience in IT support, programme operations, or system administration. • Familiarity with Microsoft Dynamics and reporting tools. • Analytical and problem-solving abilities. • Knowledge of mortgage processes. • Good communication and collaboration skills. To be successful for the IT & Technical Support Analyst you will have some previous experience working within an IT role or you could be a graduate looking for your first role. You will ideally have experience with product development, system configuration, reporting, release management and IT operational tasks. In return we can offer a salary up to £30k, discretionary annual bonus, a full benefits package and WFH options with the opportunity to learn and improve your skills within out IT department. To be considered for this exciting opportunity please send us your CV asap for immediate consideration.
Willmott Dixon
Letchworth Garden City, Hertfordshire
Service Desk Analyst Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team. The role can be done on either a hybrid or remote working basis, but be aware there may be the very odd occasion when you are required to come into the office which is located in Letchworth Garden City, Hertfordshire. Reporting to the Digital Workplace Manager, you will be responsible for delivering exceptional customer service and technical support across Willmott Dixon's business. This role is crucial in ensuring smooth IT operations and customer satisfaction, as you will serve as the first point of contact for end users experiencing technical issues. The Role Customer Support: Be the face and voice of IT for our end users, providing timely and effective solutions through various channels including telephone, self-service, chat, and email. Understand customers' needs and adapt your approach to ensure their satisfaction. Take ownership of IT issues and collaborate with the wider IT team to provide solutions that are both cost-effective and fit for purpose. Prioritise incoming incidents and requests, ensuring that each one is handled efficiently and in a timely manner. Collaborate: Work closely with the IT teams to deliver outstanding service, sharing information and best practices. Handle incidents in line with the Incident Management process, keeping all parties informed with clear and accurate updates. Participate in key tasks and contribute to the smooth operation of IT services, including Request Fulfilment, Change Requests, Major Incident Management, and proactive Problem Management. Act as a liaison between the Service Desk and other IT teams to ensure effective communication and service delivery. Performance Metrics: Manage and monitor key performance indicators (KPIs) related to the role, constantly identifying areas for improvement to exceed service expectations. Maintain high standards in documenting processes, creating clear and concise knowledge articles to assist in service delivery. Provide regular reports to management and stakeholders on process performance, compliance, and exceptions. Essential and Desirable Criteria Essential: Experience in a customer service-focused role, with strong written and verbal communication skills. Ability to manage and prioritize incidents effectively, using available resources to solve problems. Self-directed with initiative, capable of solving practical problems with limited supervision. Comfortable providing telephone-based customer support. Desirable: Familiarity with ITIL principles and experience with the ServiceNow ticketing system. Knowledge of Microsoft 365 and Windows 11. Previous experience on an IT service desk. Attributes: Adaptable and can manage multiple demands without losing focus. Take personal responsibility for delivering results, overcoming barriers, and continuously improving. Demonstrate respectful, cooperative behaviour and respond positively to setbacks. Maintain professionalism and embody IT values in your daily work. Personal Qualities Our IT team is known for being flexible, fun, and genuinely friendly, with a strong focus on innovation and customer responsiveness. We have invested heavily in IT, ensuring that our team has the tools they need to stay ahead of the competition. Working with us means being part of a team that is passionate about providing top-tier IT services while contributing to the success of the business. Additional Information Benefits: In return, we offer a competitive package that includes flexible benefits tailored to your lifestyle and priorities. This includes an enhanced pension scheme, private medical insurance, life assurance, an incentive bonus, and access to a new generation of low-carbon and electric cars through our car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Sep 01, 2025
Full time
Service Desk Analyst Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team. The role can be done on either a hybrid or remote working basis, but be aware there may be the very odd occasion when you are required to come into the office which is located in Letchworth Garden City, Hertfordshire. Reporting to the Digital Workplace Manager, you will be responsible for delivering exceptional customer service and technical support across Willmott Dixon's business. This role is crucial in ensuring smooth IT operations and customer satisfaction, as you will serve as the first point of contact for end users experiencing technical issues. The Role Customer Support: Be the face and voice of IT for our end users, providing timely and effective solutions through various channels including telephone, self-service, chat, and email. Understand customers' needs and adapt your approach to ensure their satisfaction. Take ownership of IT issues and collaborate with the wider IT team to provide solutions that are both cost-effective and fit for purpose. Prioritise incoming incidents and requests, ensuring that each one is handled efficiently and in a timely manner. Collaborate: Work closely with the IT teams to deliver outstanding service, sharing information and best practices. Handle incidents in line with the Incident Management process, keeping all parties informed with clear and accurate updates. Participate in key tasks and contribute to the smooth operation of IT services, including Request Fulfilment, Change Requests, Major Incident Management, and proactive Problem Management. Act as a liaison between the Service Desk and other IT teams to ensure effective communication and service delivery. Performance Metrics: Manage and monitor key performance indicators (KPIs) related to the role, constantly identifying areas for improvement to exceed service expectations. Maintain high standards in documenting processes, creating clear and concise knowledge articles to assist in service delivery. Provide regular reports to management and stakeholders on process performance, compliance, and exceptions. Essential and Desirable Criteria Essential: Experience in a customer service-focused role, with strong written and verbal communication skills. Ability to manage and prioritize incidents effectively, using available resources to solve problems. Self-directed with initiative, capable of solving practical problems with limited supervision. Comfortable providing telephone-based customer support. Desirable: Familiarity with ITIL principles and experience with the ServiceNow ticketing system. Knowledge of Microsoft 365 and Windows 11. Previous experience on an IT service desk. Attributes: Adaptable and can manage multiple demands without losing focus. Take personal responsibility for delivering results, overcoming barriers, and continuously improving. Demonstrate respectful, cooperative behaviour and respond positively to setbacks. Maintain professionalism and embody IT values in your daily work. Personal Qualities Our IT team is known for being flexible, fun, and genuinely friendly, with a strong focus on innovation and customer responsiveness. We have invested heavily in IT, ensuring that our team has the tools they need to stay ahead of the competition. Working with us means being part of a team that is passionate about providing top-tier IT services while contributing to the success of the business. Additional Information Benefits: In return, we offer a competitive package that includes flexible benefits tailored to your lifestyle and priorities. This includes an enhanced pension scheme, private medical insurance, life assurance, an incentive bonus, and access to a new generation of low-carbon and electric cars through our car leasing scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
About The Role Team - Adviser Service - Corporate Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 40 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Advanced data reconciliation and financial accuracy - confidently managing complex reconciliations and premium adjustments across multiple systems Proficiency in financial systems and Excel - including experience with platforms like Xero, Sage, or QuickBooks, and strong Excel skills (e.g., VLOOKUPs, Pivot Tables) Clear communication and problem-solving - effectively handling discrepancies, liaising with clients and brokers, and managing difficult conversations professionally What this role is all about: We're looking for a detail-driven Corporate Invoicing Analyst to join our Corporate Health Finance team. You'll play a key role in managing over £110M in annual billing for our fast-growing corporate health portfolio. This is a hands-on role requiring strong reconciliation skills, financial accuracy, and the ability to work with complex data across multiple systems.You'll be part of a small, cooperative team responsible for delivering accurate, timely invoicing and maintaining strong relationships with internal teams, clients, and brokers. Key Actions Generate accurate and timely invoices using manual processes, Heal, and Xero systems Perform 3-way reconciliations between client data, Heal enrolment, and invoice records Apply invoice payments using BACS or direct credit information from Treasury Manually replicate master data changes across systems to ensure consistency Calculate and reconcile mid-term and year-end premium adjustments Investigate and resolve premium discrepancies in collaboration with client managers and brokers Ensure compliance with HMRC best practices and internal financial controls Liaise with Treasury and support credit control activities Conduct peer reviews of invoices to ensure data quality and accuracy What do you need to thrive? Studying towards, interested in studying, or holding a relevant finance qualification such as ACCA, CIMA, AAT, or ACA Excellent Excel skills and confidence working with large datasets Analytical mindset with a passion for accuracy and customer service Strong written and verbal communication skills Ability to work independently, manage tight deadlines, and collaborate across departments Professional, proactive, and adaptable approach with a "can-do" attitude So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
Sep 01, 2025
Full time
About The Role Team - Adviser Service - Corporate Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 40 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Advanced data reconciliation and financial accuracy - confidently managing complex reconciliations and premium adjustments across multiple systems Proficiency in financial systems and Excel - including experience with platforms like Xero, Sage, or QuickBooks, and strong Excel skills (e.g., VLOOKUPs, Pivot Tables) Clear communication and problem-solving - effectively handling discrepancies, liaising with clients and brokers, and managing difficult conversations professionally What this role is all about: We're looking for a detail-driven Corporate Invoicing Analyst to join our Corporate Health Finance team. You'll play a key role in managing over £110M in annual billing for our fast-growing corporate health portfolio. This is a hands-on role requiring strong reconciliation skills, financial accuracy, and the ability to work with complex data across multiple systems.You'll be part of a small, cooperative team responsible for delivering accurate, timely invoicing and maintaining strong relationships with internal teams, clients, and brokers. Key Actions Generate accurate and timely invoices using manual processes, Heal, and Xero systems Perform 3-way reconciliations between client data, Heal enrolment, and invoice records Apply invoice payments using BACS or direct credit information from Treasury Manually replicate master data changes across systems to ensure consistency Calculate and reconcile mid-term and year-end premium adjustments Investigate and resolve premium discrepancies in collaboration with client managers and brokers Ensure compliance with HMRC best practices and internal financial controls Liaise with Treasury and support credit control activities Conduct peer reviews of invoices to ensure data quality and accuracy What do you need to thrive? Studying towards, interested in studying, or holding a relevant finance qualification such as ACCA, CIMA, AAT, or ACA Excellent Excel skills and confidence working with large datasets Analytical mindset with a passion for accuracy and customer service Strong written and verbal communication skills Ability to work independently, manage tight deadlines, and collaborate across departments Professional, proactive, and adaptable approach with a "can-do" attitude So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
About The Role Team - Agency & Commission Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Proficient in Excel for Data Analysis, VLOOKUPS and Pivot Tables Previous experience in financial operations (Particularly invoicing & maintaining financial controls) Ability to confidently handle complex queries via phone and email What this role is all about: Are you passionate about data, detail, and driving financial accuracy? Join our dynamic team as a Finance Analyst, where you'll play a key role in managing analytical tasks and supporting corporate invoicing and servicing processes.You'll be instrumental in ensuring financial integrity, improving operational efficiency, and delivering exceptional service to our corporate clients and internal stakeholders. Key Actions To assist with calculating and issuing Corporate scheme invoices, both for PMI and Trust. To build and maintain Corporate Servicing reconciliation tools. To undertake failure analysis and build on existing processes to ensure no reoccurrence. Respond to team requirements and implement automated solutions to manual processes. Assist in maintaining all EUA and Internal Financial Controls, whilst ensuring adherence. Engage with Brokers, Vitality Business Consultants, Account Managers and Franchise Directors regarding complex or escalated Corporate billing queries via telephone and email What do you need to thrive? Experience analysing data Understanding the importance of data protection Experience communicating verbally and in writing with external 3rd parties Positive and friendly telephone manner So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Sep 01, 2025
Full time
About The Role Team - Agency & Commission Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Proficient in Excel for Data Analysis, VLOOKUPS and Pivot Tables Previous experience in financial operations (Particularly invoicing & maintaining financial controls) Ability to confidently handle complex queries via phone and email What this role is all about: Are you passionate about data, detail, and driving financial accuracy? Join our dynamic team as a Finance Analyst, where you'll play a key role in managing analytical tasks and supporting corporate invoicing and servicing processes.You'll be instrumental in ensuring financial integrity, improving operational efficiency, and delivering exceptional service to our corporate clients and internal stakeholders. Key Actions To assist with calculating and issuing Corporate scheme invoices, both for PMI and Trust. To build and maintain Corporate Servicing reconciliation tools. To undertake failure analysis and build on existing processes to ensure no reoccurrence. Respond to team requirements and implement automated solutions to manual processes. Assist in maintaining all EUA and Internal Financial Controls, whilst ensuring adherence. Engage with Brokers, Vitality Business Consultants, Account Managers and Franchise Directors regarding complex or escalated Corporate billing queries via telephone and email What do you need to thrive? Experience analysing data Understanding the importance of data protection Experience communicating verbally and in writing with external 3rd parties Positive and friendly telephone manner So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
A well-established professional services firm is seeking a commercially minded and visionary IT Director to lead its technology strategy and operations. With around 250 employees and a turnover in the region of 20million, the organisation is investing in this newly created role to elevate its use of technology and drive innovation across the business. The Opportunity: This is a rare chance to shape the future of technology in a collaborative, forward-thinking environment. The IT Director will report directly to the Managing Director and have full ownership of the organisation's IT vision, strategy, and delivery. The role offers autonomy, influence, and the opportunity to make a meaningful impact both internally and externally. Key Responsibilities: Define and implement a strategic IT roadmap aligned with business objectives. Lead and mentor a capable IT team, including the Head of IT Infrastructure and Business Analyst. Oversee IT operations, infrastructure, and service delivery across the organisation. Optimise and integrate existing systems. Ensure robust governance, security, and compliance (including Cyber Essentials Plus). Act as a key liaison with internal stakeholders, clients, and suppliers. Drive innovation, digital transformation, and continuous improvement. Opportunities for Innovation: The organisation already leverages a range of modern technologies but sees clear potential to: Connect disparate systems to unlock insights and efficiencies. Enhance structured data usage to support decision-making. Explore new tools to support client-facing teams. Reimagine how technology supports service delivery. The Ideal Candidate: This role suits a strategic IT leader with experience in professional services, capable of operating at senior levels of the ITIL framework. You'll be confident, collaborative, and able to influence senior stakeholders, including those cautious about change. You'll bring: Proven experience in IT strategy, leadership, and transformation. Strong communication and stakeholder engagement skills. A balance of technical insight and commercial awareness. A passion for delivering measurable value through technology. Benefits Include: Private Medical Insurance & Healthcare Cash Plan 4x Life Assurance 28 Days Holiday + Statutory Bonus Scheme Pension Travel cost contribution If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 01, 2025
Full time
A well-established professional services firm is seeking a commercially minded and visionary IT Director to lead its technology strategy and operations. With around 250 employees and a turnover in the region of 20million, the organisation is investing in this newly created role to elevate its use of technology and drive innovation across the business. The Opportunity: This is a rare chance to shape the future of technology in a collaborative, forward-thinking environment. The IT Director will report directly to the Managing Director and have full ownership of the organisation's IT vision, strategy, and delivery. The role offers autonomy, influence, and the opportunity to make a meaningful impact both internally and externally. Key Responsibilities: Define and implement a strategic IT roadmap aligned with business objectives. Lead and mentor a capable IT team, including the Head of IT Infrastructure and Business Analyst. Oversee IT operations, infrastructure, and service delivery across the organisation. Optimise and integrate existing systems. Ensure robust governance, security, and compliance (including Cyber Essentials Plus). Act as a key liaison with internal stakeholders, clients, and suppliers. Drive innovation, digital transformation, and continuous improvement. Opportunities for Innovation: The organisation already leverages a range of modern technologies but sees clear potential to: Connect disparate systems to unlock insights and efficiencies. Enhance structured data usage to support decision-making. Explore new tools to support client-facing teams. Reimagine how technology supports service delivery. The Ideal Candidate: This role suits a strategic IT leader with experience in professional services, capable of operating at senior levels of the ITIL framework. You'll be confident, collaborative, and able to influence senior stakeholders, including those cautious about change. You'll bring: Proven experience in IT strategy, leadership, and transformation. Strong communication and stakeholder engagement skills. A balance of technical insight and commercial awareness. A passion for delivering measurable value through technology. Benefits Include: Private Medical Insurance & Healthcare Cash Plan 4x Life Assurance 28 Days Holiday + Statutory Bonus Scheme Pension Travel cost contribution If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About The Role Team - IT Operations Working Pattern - Office based, 4-5 days per week in the Bournemouth or Stockport Vitality Offices. Full time, 35 hours per week. Top 3 skills needed for this role: Experience working with an ITSM tool Very strong verbal communication skills To be able to handle multiple tasks at once to meet deadlines and solve problems What this role is all about: Join our dynamic IT Service Desk team at Vitality, where you'll be the first point of contact for technical support across the business. As an IT Service Desk Analyst, you'll play a crucial role in delivering exceptional 1st line support to internal stakeholders, VIPs, and external partners. From resolving technical issues to managing service requests, you'll be at the heart of keeping our systems running smoothly and our users supported.This is a fast-paced, customer-focused role where your ability to troubleshoot, communicate clearly, and manage priorities will make a real impact. You'll also contribute to continuous service improvement and help shape the future of our IT support function. Key Actions To accurately record and manage incident and requests reported to the Service Desk, using the relevant ITSM tools in a timely manner in accordance with agreed SLA's and performance KPI's To ensure incidents and requests are allocated to the correct resolver groups where you are unable to resolve at first line Escalate issues as appropriate in accordance with published and unpublished procedures To understand the needs and requirements of the business in order to provide exceptional levels of customer service to users Regularly update open tickets in the ITSM tools as well as customer base Actively contribute to service improvements through recommending changes to systems and processes as well as owning some of these improvement opportunities To provide technical and user support to meet the requirements of the Service Desk To participate in project based work and other departmental activities including the performance of routine procedures and incident management What do you need to thrive? Good standard of education including A levels or equivalent Previous call centre or Service desk/IT support experience A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels. Demonstrable track record of delivering a consistently high level of telephone-based service, preferably in a regulated environment Must display a positive attitude at all times and be customer focused Strong team player as well as punctual and reliable Experience of working within deadlines and KPI's, operating in a high pressure environment Able to show a high degree of accuracy and attention to detail in all tasks Be able to work varying different shifts sometimes including weekend and on-call responsibilities on a rota basis Resilience So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
Sep 01, 2025
Full time
About The Role Team - IT Operations Working Pattern - Office based, 4-5 days per week in the Bournemouth or Stockport Vitality Offices. Full time, 35 hours per week. Top 3 skills needed for this role: Experience working with an ITSM tool Very strong verbal communication skills To be able to handle multiple tasks at once to meet deadlines and solve problems What this role is all about: Join our dynamic IT Service Desk team at Vitality, where you'll be the first point of contact for technical support across the business. As an IT Service Desk Analyst, you'll play a crucial role in delivering exceptional 1st line support to internal stakeholders, VIPs, and external partners. From resolving technical issues to managing service requests, you'll be at the heart of keeping our systems running smoothly and our users supported.This is a fast-paced, customer-focused role where your ability to troubleshoot, communicate clearly, and manage priorities will make a real impact. You'll also contribute to continuous service improvement and help shape the future of our IT support function. Key Actions To accurately record and manage incident and requests reported to the Service Desk, using the relevant ITSM tools in a timely manner in accordance with agreed SLA's and performance KPI's To ensure incidents and requests are allocated to the correct resolver groups where you are unable to resolve at first line Escalate issues as appropriate in accordance with published and unpublished procedures To understand the needs and requirements of the business in order to provide exceptional levels of customer service to users Regularly update open tickets in the ITSM tools as well as customer base Actively contribute to service improvements through recommending changes to systems and processes as well as owning some of these improvement opportunities To provide technical and user support to meet the requirements of the Service Desk To participate in project based work and other departmental activities including the performance of routine procedures and incident management What do you need to thrive? Good standard of education including A levels or equivalent Previous call centre or Service desk/IT support experience A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels. Demonstrable track record of delivering a consistently high level of telephone-based service, preferably in a regulated environment Must display a positive attitude at all times and be customer focused Strong team player as well as punctual and reliable Experience of working within deadlines and KPI's, operating in a high pressure environment Able to show a high degree of accuracy and attention to detail in all tasks Be able to work varying different shifts sometimes including weekend and on-call responsibilities on a rota basis Resilience So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
Nicholas Associates Graduate Placements
Nuneaton, Warwickshire
Digital Forensic Analyst Location: Nuneaton Salary: 30,000 - 35,000 Our Client provide computer forensics, mobile phone forensics and cell site analysis to the legal sector, police forces, local authorities, and commercial organisations. The organisation also provides Cyber Security services, e-discovery services and digital investigations services to a wide variety of customers and maintains specialist teams to deliver these services. Responsibilities: Case management and forensic analysis of computer and mobile devices. Securing and preservation of digital evidence. Procedure and documentation development. Contribute to achieving and maintaining quality standards whilst ensuring that the company's quality procedures ISO 17025 and 9001 are robustly adhered to. Ensuring that the company's IT security procedures ISO 27001 are robustly adhered to To keep up to date with digital forensics technology changes Continue to develop own knowledge and regularly attend CPD events. About you: Excellent understanding of digital technology. A relevant Degree in digital forensics. 2 years +experience working in an accredited digital forensics laboratory. Time management skills regarding case load, with the ability to work to deadlines. Customer focused. Builds and maintains effective relationships, with their team, colleagues Great communicator. Benefits: Company pension Healthcare benefit including employee assist program and 24-hour GP line Life insurance 3x salary Regular social events About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Sep 01, 2025
Full time
Digital Forensic Analyst Location: Nuneaton Salary: 30,000 - 35,000 Our Client provide computer forensics, mobile phone forensics and cell site analysis to the legal sector, police forces, local authorities, and commercial organisations. The organisation also provides Cyber Security services, e-discovery services and digital investigations services to a wide variety of customers and maintains specialist teams to deliver these services. Responsibilities: Case management and forensic analysis of computer and mobile devices. Securing and preservation of digital evidence. Procedure and documentation development. Contribute to achieving and maintaining quality standards whilst ensuring that the company's quality procedures ISO 17025 and 9001 are robustly adhered to. Ensuring that the company's IT security procedures ISO 27001 are robustly adhered to To keep up to date with digital forensics technology changes Continue to develop own knowledge and regularly attend CPD events. About you: Excellent understanding of digital technology. A relevant Degree in digital forensics. 2 years +experience working in an accredited digital forensics laboratory. Time management skills regarding case load, with the ability to work to deadlines. Customer focused. Builds and maintains effective relationships, with their team, colleagues Great communicator. Benefits: Company pension Healthcare benefit including employee assist program and 24-hour GP line Life insurance 3x salary Regular social events About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
About us Avencia are partnered with a global insurer and member of the Talanx Group who are looking to recruit an Underwriting Operations Analyst. This is an operational role, suited to someone who enjoys optimising processes, supporting underwriting teams, and delivering operational excellence. The role This position sits within the Long Tail hub of the Operations team. The team works closely with Professional Lines, Financial Lines, and Credit & Political Risk Underwriters based in London. The Underwriting Operations Analyst will provide operational services, including Pre-Bind and Post-Bind support to underwriters. In addition, the role involves working with the Operations team to refine support provided to underwriting teams and transforming processes to ensure efficiency and high service standards. This role would suit an individual with prior experience in the insurance industry, with a background or interest in operational work. Key accountabilities Underwriting Administration Manage the team mailbox and ensure correspondence is handled efficiently Transfer underwriting information and correspondence into the document management system where appropriate Input data for all policy types and endorsements using the underwriting data entry system on behalf of the team Enter data into any relevant team systems Ensure timely, efficient and accurate workflow processes are followed from start to finish Data Quality Monitor and review policy data input, ensuring compliance with data quality protocols Maintain error rates in line with company standards and expectations Managing Relationships Support the Operations team by delivering high-quality service to the business Develop and maintain strong, long-term relationships with underwriters and brokers through excellent service Risk and Controls Ensure all risks comply with regulatory and compliance checks, in line with underwriting guidelines and group policies Implement and maintain process controls to ensure accuracy and quality of output Process Improvement Make suggestions for process improvements within your role Enhance the effectiveness of services and systems used in the Operations team Participate in special underwriting projects where required Credit Control Reconcile and investigate accounting queries, including regular reports and account-specific queries Reporting Support MI and regulatory reporting when required Analyse data and prepare reports for underwriters and the wider business IT Develop a strong understanding of IT systems used within the role Attend key user groups to remain informed of system changes and provide feedback Skills & experience Essential Previous experience in an insurance role Intermediate MS Office skills (Outlook, Excel) A-levels or equivalent (higher qualifications desirable) Desirable Knowledge of the London Market and underwriting practices (desirable) Working towards CII or another industry-recognised qualification (desirable) Benefits 28 days annual leave plus bank holidays Private medical and dental Company pension scheme Study support package for CII qualifications
Sep 01, 2025
Full time
About us Avencia are partnered with a global insurer and member of the Talanx Group who are looking to recruit an Underwriting Operations Analyst. This is an operational role, suited to someone who enjoys optimising processes, supporting underwriting teams, and delivering operational excellence. The role This position sits within the Long Tail hub of the Operations team. The team works closely with Professional Lines, Financial Lines, and Credit & Political Risk Underwriters based in London. The Underwriting Operations Analyst will provide operational services, including Pre-Bind and Post-Bind support to underwriters. In addition, the role involves working with the Operations team to refine support provided to underwriting teams and transforming processes to ensure efficiency and high service standards. This role would suit an individual with prior experience in the insurance industry, with a background or interest in operational work. Key accountabilities Underwriting Administration Manage the team mailbox and ensure correspondence is handled efficiently Transfer underwriting information and correspondence into the document management system where appropriate Input data for all policy types and endorsements using the underwriting data entry system on behalf of the team Enter data into any relevant team systems Ensure timely, efficient and accurate workflow processes are followed from start to finish Data Quality Monitor and review policy data input, ensuring compliance with data quality protocols Maintain error rates in line with company standards and expectations Managing Relationships Support the Operations team by delivering high-quality service to the business Develop and maintain strong, long-term relationships with underwriters and brokers through excellent service Risk and Controls Ensure all risks comply with regulatory and compliance checks, in line with underwriting guidelines and group policies Implement and maintain process controls to ensure accuracy and quality of output Process Improvement Make suggestions for process improvements within your role Enhance the effectiveness of services and systems used in the Operations team Participate in special underwriting projects where required Credit Control Reconcile and investigate accounting queries, including regular reports and account-specific queries Reporting Support MI and regulatory reporting when required Analyse data and prepare reports for underwriters and the wider business IT Develop a strong understanding of IT systems used within the role Attend key user groups to remain informed of system changes and provide feedback Skills & experience Essential Previous experience in an insurance role Intermediate MS Office skills (Outlook, Excel) A-levels or equivalent (higher qualifications desirable) Desirable Knowledge of the London Market and underwriting practices (desirable) Working towards CII or another industry-recognised qualification (desirable) Benefits 28 days annual leave plus bank holidays Private medical and dental Company pension scheme Study support package for CII qualifications
We are a well-established financial services organisation and an industry leader in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am - 5pm with a salary up to £30k, we also offer a competitive package of benefits including flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: -Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting, ensuring accurate data delivery. • Manage and implement regional updates in Microsoft Dynamics. • Process monthly FCA updates, ensuring regulatory compliance. • Handle allocation changes for system workflows. • Build analysis and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock checks and ordering of IT equipment and necessary resources. • Perform basic user administration, including access management and system configuration. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Strong Excel skills, including data analysis and reporting functions. • Experience in IT support, programme operations, or system administration. • Familiarity with Microsoft Dynamics and reporting tools. • Analytical and problem-solving abilities. • Knowledge of mortgage processes. • Good communication and collaboration skills. To be successful for the IT & Technical Support Analyst you will have some previous experience working within an IT role or you could be a graduate looking for your first role. You will ideally have experience with product development, system configuration, reporting, release management and IT operational tasks.In return we can offer a salary up to £30k, discretionary annual bonus, a full benefits package and WFH options with the opportunity to learn and improve your skills within out IT department. To be considered for this exciting opportunity please send us your CV asap for immediate consideration.
Sep 01, 2025
Full time
We are a well-established financial services organisation and an industry leader in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am - 5pm with a salary up to £30k, we also offer a competitive package of benefits including flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: -Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting, ensuring accurate data delivery. • Manage and implement regional updates in Microsoft Dynamics. • Process monthly FCA updates, ensuring regulatory compliance. • Handle allocation changes for system workflows. • Build analysis and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock checks and ordering of IT equipment and necessary resources. • Perform basic user administration, including access management and system configuration. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). • Strong Excel skills, including data analysis and reporting functions. • Experience in IT support, programme operations, or system administration. • Familiarity with Microsoft Dynamics and reporting tools. • Analytical and problem-solving abilities. • Knowledge of mortgage processes. • Good communication and collaboration skills. To be successful for the IT & Technical Support Analyst you will have some previous experience working within an IT role or you could be a graduate looking for your first role. You will ideally have experience with product development, system configuration, reporting, release management and IT operational tasks.In return we can offer a salary up to £30k, discretionary annual bonus, a full benefits package and WFH options with the opportunity to learn and improve your skills within out IT department. To be considered for this exciting opportunity please send us your CV asap for immediate consideration.
Senior Pensions Project Analyst We are seeking a pensions project administrator/analyst to work in our newly created specialist Administration Project Implementations Team. You will be responsible for the delivery of technical administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP reconciliation projects; benefit analysis and rectification work; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases data work; .CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham, Bristol or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Prepare regular project status reports, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Experience of working on bulk projects including GMP, Data Rectification of De-risking. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Sep 01, 2025
Full time
Senior Pensions Project Analyst We are seeking a pensions project administrator/analyst to work in our newly created specialist Administration Project Implementations Team. You will be responsible for the delivery of technical administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP reconciliation projects; benefit analysis and rectification work; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases data work; .CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham, Bristol or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Prepare regular project status reports, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Experience of working on bulk projects including GMP, Data Rectification of De-risking. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Senior Pensions Project Analyst We are seeking a pensions project administrator/analyst to work in our newly created specialist Administration Project Implementations Team. You will be responsible for the delivery of technical administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP reconciliation projects; benefit analysis and rectification work; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases data work; .CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham, Bristol or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Prepare regular project status reports, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Experience of working on bulk projects including GMP, Data Rectification of De-risking. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
Sep 01, 2025
Full time
Senior Pensions Project Analyst We are seeking a pensions project administrator/analyst to work in our newly created specialist Administration Project Implementations Team. You will be responsible for the delivery of technical administration projects. The types of projects you may be asked to work on will include, but is not limited to, the following: GMP reconciliation projects; benefit analysis and rectification work; De-risking activity including projects relating to insurance transactions; individual technical or high priority cases data work; .CETV Top Up Exercises and No Further Liability exercises. This role can be based in our Leeds, Manchester, Edinburgh, Glasgow, Belfast, Reading, Birmingham, Bristol or Croydon offices with a hybrid workstyle. What does the role entail? Project Delivery: Involvement in the planning, execution, and monitoring of pension administration projects, ensuring they are completed on time and within budget. Data Analysis: Perform data analysis and validation to ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Prepare regular project status reports, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure all documentation is accurate, up-to-date, and easily accessible. Training and Support: Provide support to team members and clients on project-related activities and pension administration processes. What we're looking for Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Experience of working on bulk projects including GMP, Data Rectification of De-risking. Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Experience of working in a third-party administration environment. Proficiency in MS Office Suite, particularly excel. Willingness to learn and develop in the field of pensions administration. Technical pensions and legislative knowledge and understanding would be advantageous. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.
SThree are pleased to announce we're recruiting for a talented Business Analyst / Product Owner to join & guide our excellent team based in our fantastic office space located in Cadworks, Glasgow. We are seeking a dynamic and detail-oriented Business Analyst with strong product ownership skills to join our growing team. This hybrid role bridges the gap between business needs and technological capabilities, ensuring our products deliver maximum value to both users and the organisation. The ideal candidate will possess a deep understanding of business processes, outstanding analytical skills, and the ability to guide product development from conception to launch and beyond. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Engage with stakeholders across departments to identify, elicit, and document business needs. Analyse current processes, systems, and pain points to develop a comprehensive understanding of project requirements. Working with the Product Director, Act as the product owner for assigned initiatives. Develop, maintain, and prioritise the product backlog in alignment with business goals. Translate business needs into clear, actionable user stories and acceptance criteria for development teams. Build strong relationships with stakeholders, including business leaders, technical teams, and end-users. Facilitate regular communication to align expectations, gather feedback, and ensure buy-in at every stage of the product life cycle. Collaborate with business and technical teams to define and articulate a clear product vision and roadmap. Ensure that all initiatives are in line with organisational strategy and market trends. Oversee the end-to-end delivery of product features and enhancements. Work closely with cross-functional teams, including developers, designers, QA, and marketing, to ensure timely and high-quality releases. Analyse data to assess product performance and identify opportunities for improvement. Track, report, and present key metrics to stakeholders to inform decision-making and prioritise future work. Champion the voice of the customer at every stage of product development. Conduct user research, gather user feedback, and ensure that customer needs and pain points are addressed in product solutions. Promote a culture of continuous improvement through regular retrospectives, process reviews, and implementation of best practices in business analysis and product ownership. What skills and knowledge are we looking for? Bachelor's degree in Business, Information Technology, Computer Science, or a related field; Master's degree is an asset 3+ years of experience as a Business Analyst, Product Owner, or in a similar role Familiarity with data analysis techniques and tools; experience with SQL or BI platforms is a plus Proven experience working in Agile and/or Scrum environments Strong analytical and problem-solving abilities, with attention to detail Excellent written and verbal communication skills Demonstrated ability to translate business requirements into technical specifications Proficiency with business analysis tools (e.g., JIRA, Confluence, Microsoft Office Suite, Balsamiq, etc.) Experience developing product road maps and managing product backlogs Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private health care, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Sep 01, 2025
Full time
SThree are pleased to announce we're recruiting for a talented Business Analyst / Product Owner to join & guide our excellent team based in our fantastic office space located in Cadworks, Glasgow. We are seeking a dynamic and detail-oriented Business Analyst with strong product ownership skills to join our growing team. This hybrid role bridges the gap between business needs and technological capabilities, ensuring our products deliver maximum value to both users and the organisation. The ideal candidate will possess a deep understanding of business processes, outstanding analytical skills, and the ability to guide product development from conception to launch and beyond. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Engage with stakeholders across departments to identify, elicit, and document business needs. Analyse current processes, systems, and pain points to develop a comprehensive understanding of project requirements. Working with the Product Director, Act as the product owner for assigned initiatives. Develop, maintain, and prioritise the product backlog in alignment with business goals. Translate business needs into clear, actionable user stories and acceptance criteria for development teams. Build strong relationships with stakeholders, including business leaders, technical teams, and end-users. Facilitate regular communication to align expectations, gather feedback, and ensure buy-in at every stage of the product life cycle. Collaborate with business and technical teams to define and articulate a clear product vision and roadmap. Ensure that all initiatives are in line with organisational strategy and market trends. Oversee the end-to-end delivery of product features and enhancements. Work closely with cross-functional teams, including developers, designers, QA, and marketing, to ensure timely and high-quality releases. Analyse data to assess product performance and identify opportunities for improvement. Track, report, and present key metrics to stakeholders to inform decision-making and prioritise future work. Champion the voice of the customer at every stage of product development. Conduct user research, gather user feedback, and ensure that customer needs and pain points are addressed in product solutions. Promote a culture of continuous improvement through regular retrospectives, process reviews, and implementation of best practices in business analysis and product ownership. What skills and knowledge are we looking for? Bachelor's degree in Business, Information Technology, Computer Science, or a related field; Master's degree is an asset 3+ years of experience as a Business Analyst, Product Owner, or in a similar role Familiarity with data analysis techniques and tools; experience with SQL or BI platforms is a plus Proven experience working in Agile and/or Scrum environments Strong analytical and problem-solving abilities, with attention to detail Excellent written and verbal communication skills Demonstrated ability to translate business requirements into technical specifications Proficiency with business analysis tools (e.g., JIRA, Confluence, Microsoft Office Suite, Balsamiq, etc.) Experience developing product road maps and managing product backlogs Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private health care, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Location/s: London or Croydon, UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview of the role Our specialist aviation team is based in London, UK and Madrid, Spain and delivers major airport planning and development projects globally, working collaboratively with our regional offices. We are seeking a Airport Planner with a relevant qualification and professional aviation industry experience to join our aviation team, based in the UK. The candidate will be part of a globally respected and diverse team of airport planners, airfield engineers and forecast, capacity and business analysts. We are looking for a flexible and motivated person with a genuine passion for the aviation industry and a desire to make a difference in the world, with an appreciation for sustainability. Key responsibilities and duties include: Be responsible for the management and delivery of a variety of projects including airport masterplans, airport facility planning, capacity and demand analysis and simulation modelling Deliver, coordinate and manage airport planning & capacity tasks in all aspects of airports including airfield and apron, terminals and satellite buildings, landside transport, ancillary/support facilities and utilities Take on responsibilities of a Project Manager for small to medium-sized projects and/or workstreams involving airport planning activities Have the opportunity to learn new technical, project management and people management skills from experienced project principals and technical principals with extensive experience Be able to pass on your technical knowledge to new graduates, training them up on projects that you are managing Report to and liaise with clients and key project stakeholders on the small projects you manage or larger projects that you are working on Be responsible for the co-ordination, management, production and submission of proposals, under the guidance of Bid Principals Collaborate with and learn from other disciplines in our aviation team, including airfield engineering, transaction advisory, forecasting, project & asset management, and business planning Candidate specification We are looking for a flexible and motivated professional with experience and a genuine passion for the aviation industry. To apply for this position, you must have: A degree in aeronautical engineering, civil engineering, air transport management, or airport planning. Candidates with other relevant qualifications may be considered Fluency in English - knowledge of other languages will be valued Relevant experience in the aviation industry, preferably with a chartership qualification or the ability to demonstrate equivalent transferrable skills from another relevant industry Demonstrable professional experience in more than one technical field within airport planning (airfield & apron, operations, terminal, landside, utilities, airspace, etc.) is expected We are looking for candidates with the following characteristics: Proactive and with a learning mindset Embrace and support teamwork and collaboration in others as part of a multi-disciplinary team and a diverse range of projects Methodical approach to problem solving and with the ability to apply critical thinking Ability to organise yourself and others on small projects and workstreams, including resources across various disciplines Demonstrable capabilities in project management, programme management and commercial acumen Ability to manage and supervise more junior staff members, including the ability to train them in developing new skills Excellent verbal communication and presentation skills, which allow you to communicate effectively with colleagues and clients Excellent written communication and attention to detail, being able to produce accurate technical drawings and professional reports Proficient in Word, PowerPoint and Excel (Power BI desirable) Competent in the use of drawings platforms, such as AutoCAD Civil 3D, AviPlan, Infraworks, Navisworks, Revit, etc. to produce airfield and terminal spatial planning outputs Knowledge of simulation & modelling tools for airfield and terminal facilities is expected UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes . click apply for full job details
Sep 01, 2025
Full time
Location/s: London or Croydon, UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. Overview of the role Our specialist aviation team is based in London, UK and Madrid, Spain and delivers major airport planning and development projects globally, working collaboratively with our regional offices. We are seeking a Airport Planner with a relevant qualification and professional aviation industry experience to join our aviation team, based in the UK. The candidate will be part of a globally respected and diverse team of airport planners, airfield engineers and forecast, capacity and business analysts. We are looking for a flexible and motivated person with a genuine passion for the aviation industry and a desire to make a difference in the world, with an appreciation for sustainability. Key responsibilities and duties include: Be responsible for the management and delivery of a variety of projects including airport masterplans, airport facility planning, capacity and demand analysis and simulation modelling Deliver, coordinate and manage airport planning & capacity tasks in all aspects of airports including airfield and apron, terminals and satellite buildings, landside transport, ancillary/support facilities and utilities Take on responsibilities of a Project Manager for small to medium-sized projects and/or workstreams involving airport planning activities Have the opportunity to learn new technical, project management and people management skills from experienced project principals and technical principals with extensive experience Be able to pass on your technical knowledge to new graduates, training them up on projects that you are managing Report to and liaise with clients and key project stakeholders on the small projects you manage or larger projects that you are working on Be responsible for the co-ordination, management, production and submission of proposals, under the guidance of Bid Principals Collaborate with and learn from other disciplines in our aviation team, including airfield engineering, transaction advisory, forecasting, project & asset management, and business planning Candidate specification We are looking for a flexible and motivated professional with experience and a genuine passion for the aviation industry. To apply for this position, you must have: A degree in aeronautical engineering, civil engineering, air transport management, or airport planning. Candidates with other relevant qualifications may be considered Fluency in English - knowledge of other languages will be valued Relevant experience in the aviation industry, preferably with a chartership qualification or the ability to demonstrate equivalent transferrable skills from another relevant industry Demonstrable professional experience in more than one technical field within airport planning (airfield & apron, operations, terminal, landside, utilities, airspace, etc.) is expected We are looking for candidates with the following characteristics: Proactive and with a learning mindset Embrace and support teamwork and collaboration in others as part of a multi-disciplinary team and a diverse range of projects Methodical approach to problem solving and with the ability to apply critical thinking Ability to organise yourself and others on small projects and workstreams, including resources across various disciplines Demonstrable capabilities in project management, programme management and commercial acumen Ability to manage and supervise more junior staff members, including the ability to train them in developing new skills Excellent verbal communication and presentation skills, which allow you to communicate effectively with colleagues and clients Excellent written communication and attention to detail, being able to produce accurate technical drawings and professional reports Proficient in Word, PowerPoint and Excel (Power BI desirable) Competent in the use of drawings platforms, such as AutoCAD Civil 3D, AviPlan, Infraworks, Navisworks, Revit, etc. to produce airfield and terminal spatial planning outputs Knowledge of simulation & modelling tools for airfield and terminal facilities is expected UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes . click apply for full job details
