About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Sep 04, 2025
Full time
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Location: London (hybrid, 2 days in office) Hours: Full-time (35 hours per week) Contract: Temporary (up to 3 months) Rate: £15.34 per hour (plus holiday pay) Start Date: ASAP About the Role Prospectus is proud to be supporting a well-known national charity, to recruit an organised and adaptable Finance Officer. The role will be based within a dedicated finance team that ensures the smooth running of financial operations across the organisation. Key Responsibilities Maintain financial ledgers and ensure timely recording of transactions. Process supplier invoices, staff expenses, and credit card statements. Prepare and issue sales invoices and support credit control. Reconcile property rents and liaise with internal stakeholders. Initiate and authorise payments in line with policy. Prepare bank reconciliations and monitor balances. Ensure accurate VAT recording and support VAT returns. Assist in the preparation of monthly management accounts and annual audit. Support improvements to finance policies and procedures. Provide training and guidance to non-finance staff on financial processes. Contribute to financial reporting for service delivery programmes. What We re Looking For Recent experience in a similar role, including purchase ledger experience, ideally within the charity sector. Confident and proactive self-starter able to begin with minimal training. AAT qualification or similar would be advantageous. Proficiency in financial software (e.g., Sage) and MS Excel. Excellent numerical, analytical, and organisational skills. Strong communication skills and attention to detail. This is a great opportunity to contribute your financial expertise to a purpose-driven and well-established organisation. CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Sep 04, 2025
Full time
Location: London (hybrid, 2 days in office) Hours: Full-time (35 hours per week) Contract: Temporary (up to 3 months) Rate: £15.34 per hour (plus holiday pay) Start Date: ASAP About the Role Prospectus is proud to be supporting a well-known national charity, to recruit an organised and adaptable Finance Officer. The role will be based within a dedicated finance team that ensures the smooth running of financial operations across the organisation. Key Responsibilities Maintain financial ledgers and ensure timely recording of transactions. Process supplier invoices, staff expenses, and credit card statements. Prepare and issue sales invoices and support credit control. Reconcile property rents and liaise with internal stakeholders. Initiate and authorise payments in line with policy. Prepare bank reconciliations and monitor balances. Ensure accurate VAT recording and support VAT returns. Assist in the preparation of monthly management accounts and annual audit. Support improvements to finance policies and procedures. Provide training and guidance to non-finance staff on financial processes. Contribute to financial reporting for service delivery programmes. What We re Looking For Recent experience in a similar role, including purchase ledger experience, ideally within the charity sector. Confident and proactive self-starter able to begin with minimal training. AAT qualification or similar would be advantageous. Proficiency in financial software (e.g., Sage) and MS Excel. Excellent numerical, analytical, and organisational skills. Strong communication skills and attention to detail. This is a great opportunity to contribute your financial expertise to a purpose-driven and well-established organisation. CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Finance Officer Salary: £30,000 £35,000 per annum (Full-time, with part-time options available pro rata) Location: Morley, Leeds Our client, a well-established organisation within the care sector, is seeking a motivated and detail-oriented Finance Office to join their team on a permanent basis. This is an excellent opportunity for an experienced finance professional to take ownership of key financial processes and play a vital role in ensuring accuracy, compliance, and efficiency across the organisation. Key Purpose of the Finance Officer Manage and support the financial operations of the organisation. Ensure compliance with financial regulations and best practices. Work collaboratively across teams to provide financial insights and support. Contribute to a positive, efficient, and professional working environment. Key Responsibilities of the Finance Officer Maintain accurate financial records, including accounts payable, receivable, income, and expenses. Input and manage financial data using accounting software and spreadsheets. Complete regular bank reconciliations. Assist in the preparation of budgets and monitor expenditure. Produce financial statements and reports, including profit and loss and balance sheets. Oversee full-cycle invoicing processes. Review supplier proposals, negotiate terms, and ensure cost-effectiveness. Support procurement in line with financial policies and procedures. Assist with payroll administration, including timesheet verification. Provide support during internal and external audits. Manage incoming and outgoing finance-related calls. Undertake additional financial and administrative duties as required. Finance Officer Person Specification Essential: Ideally of 2 years experience in a finance, accountant, or similar role. Finance-related qualification (AAT Level 3 or above, Accounting Diploma, or equivalent). Proficiency in Microsoft Office Suite, particularly Excel. Strong organisational skills with attention to detail. Ability to work independently and collaboratively as part of a team. Excellent communication and record-keeping skills. Commitment to professional development. Flexible and adaptable approach to work. Desirable: Previous experience within the care sector. Flexible working hours/availability. Additional Requirements Fluent in written and spoken English. Valid UK driving licence and ideally access to a car. Commitment to confidentiality, GDPR compliance, and Health & Safety. Contract Details Hours: 40 hours per week Salary: £30,000 £35,000 per annum, dependent on experience and qualifications. At Venatu Recruitment Group, we value your privacy. By applying for this role, your details will be securely stored in our recruitment system, enabling us to support you in finding your next opportunity. For further information, please refer to our full privacy policy on the Venatu company website.
Sep 04, 2025
Full time
Finance Officer Salary: £30,000 £35,000 per annum (Full-time, with part-time options available pro rata) Location: Morley, Leeds Our client, a well-established organisation within the care sector, is seeking a motivated and detail-oriented Finance Office to join their team on a permanent basis. This is an excellent opportunity for an experienced finance professional to take ownership of key financial processes and play a vital role in ensuring accuracy, compliance, and efficiency across the organisation. Key Purpose of the Finance Officer Manage and support the financial operations of the organisation. Ensure compliance with financial regulations and best practices. Work collaboratively across teams to provide financial insights and support. Contribute to a positive, efficient, and professional working environment. Key Responsibilities of the Finance Officer Maintain accurate financial records, including accounts payable, receivable, income, and expenses. Input and manage financial data using accounting software and spreadsheets. Complete regular bank reconciliations. Assist in the preparation of budgets and monitor expenditure. Produce financial statements and reports, including profit and loss and balance sheets. Oversee full-cycle invoicing processes. Review supplier proposals, negotiate terms, and ensure cost-effectiveness. Support procurement in line with financial policies and procedures. Assist with payroll administration, including timesheet verification. Provide support during internal and external audits. Manage incoming and outgoing finance-related calls. Undertake additional financial and administrative duties as required. Finance Officer Person Specification Essential: Ideally of 2 years experience in a finance, accountant, or similar role. Finance-related qualification (AAT Level 3 or above, Accounting Diploma, or equivalent). Proficiency in Microsoft Office Suite, particularly Excel. Strong organisational skills with attention to detail. Ability to work independently and collaboratively as part of a team. Excellent communication and record-keeping skills. Commitment to professional development. Flexible and adaptable approach to work. Desirable: Previous experience within the care sector. Flexible working hours/availability. Additional Requirements Fluent in written and spoken English. Valid UK driving licence and ideally access to a car. Commitment to confidentiality, GDPR compliance, and Health & Safety. Contract Details Hours: 40 hours per week Salary: £30,000 £35,000 per annum, dependent on experience and qualifications. At Venatu Recruitment Group, we value your privacy. By applying for this role, your details will be securely stored in our recruitment system, enabling us to support you in finding your next opportunity. For further information, please refer to our full privacy policy on the Venatu company website.
We are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems? If this sound like you, then we'd love to hear from you What we offer: At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role: As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs. As a Triage & Early Interventions Officer you will: Conduct comprehensive impact & risk assessments for clients. Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights. Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed. Maintain accurate & confidential case management records. Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs. These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development. Please see attached Job Description and Person Specification for further details. About You: Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial. You will need: Strong written & verbal communication skills. Good time management skills. Competent IT skills, able to use generic systems. To work effectively both as part of a team & independently To develop & maintain partnerships with external organisations. The ability to undertake impact & risk assessments. Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 04, 2025
Full time
We are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems? If this sound like you, then we'd love to hear from you What we offer: At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role: As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs. As a Triage & Early Interventions Officer you will: Conduct comprehensive impact & risk assessments for clients. Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights. Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed. Maintain accurate & confidential case management records. Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs. These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development. Please see attached Job Description and Person Specification for further details. About You: Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial. You will need: Strong written & verbal communication skills. Good time management skills. Competent IT skills, able to use generic systems. To work effectively both as part of a team & independently To develop & maintain partnerships with external organisations. The ability to undertake impact & risk assessments. Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. As a Triage & Early Interventions Officer you will: - Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided. Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Ensure that support plans are developed with clients where appropriate. Maintain accurate and confidential case management records and contribute to monitoring information for the service. Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract. You will need: The ability to undertake impact and risks assessments and identify appropriate support The ability to manage a demanding workload and to meet a range of conflicting deadlines Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 04, 2025
Full time
We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. As a Triage & Early Interventions Officer you will: - Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided. Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Ensure that support plans are developed with clients where appropriate. Maintain accurate and confidential case management records and contribute to monitoring information for the service. Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract. You will need: The ability to undertake impact and risks assessments and identify appropriate support The ability to manage a demanding workload and to meet a range of conflicting deadlines Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we re looking for a skilled and motivated Fundraising Assistant. We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role. This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group. This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter s other Homes as needed. Purpose of the role To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events To support the High Value Events & Corporate Manager in time bound projects as and when necessary Supporter care To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors Ensure effective frontline support and response for donors across a range of incoming systems Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines updating those wherever required with approval by the RSG Fundraising Officer. Donations and data entry Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations Filing and management of paperwork, ensuring due diligence and security measures are followed. Fundraising & volunteer support To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular. Other To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible To be conversant with relevant fundraising legislation and the guidelines of the Fundraising Regulator and the GDPR To undertake other duties as may be required and which are consistent with the nature of the role. Knowledge and experience: Experience of working in a customer focused environment, preferably within fundraising Good working knowledge of CRM database Experience of banking processes and consistent financial reconciliation Ability to manage a busy workload meeting deadlines Experience of working on own initiative and as part of a team Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable) Experience of coordinating or working with volunteers, including corporate groups (desirable). Skills: Excellent communication skills including written (and email) and on the phone Excellent attention to detail with a good eye for numbers Excellent general IT skills including Word & Excel Good relationship building skills and an ability to work across teams creating strong internal networks Strong organisational skills with the ability to manage multiple tasks in a live event environment Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups. Personal characteristics should include: A consultative approach to solving problems Planning and organising; schedules activities effectively A positive upbeat attitude Effective team player Role model our values in all aspects of work Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events. We reserve the right to update and amend your job description to ensure it accurately reflects the role.
Sep 04, 2025
Full time
Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we re looking for a skilled and motivated Fundraising Assistant. We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role. This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group. This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter s other Homes as needed. Purpose of the role To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events To support the High Value Events & Corporate Manager in time bound projects as and when necessary Supporter care To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors Ensure effective frontline support and response for donors across a range of incoming systems Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines updating those wherever required with approval by the RSG Fundraising Officer. Donations and data entry Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations Filing and management of paperwork, ensuring due diligence and security measures are followed. Fundraising & volunteer support To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular. Other To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible To be conversant with relevant fundraising legislation and the guidelines of the Fundraising Regulator and the GDPR To undertake other duties as may be required and which are consistent with the nature of the role. Knowledge and experience: Experience of working in a customer focused environment, preferably within fundraising Good working knowledge of CRM database Experience of banking processes and consistent financial reconciliation Ability to manage a busy workload meeting deadlines Experience of working on own initiative and as part of a team Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable) Experience of coordinating or working with volunteers, including corporate groups (desirable). Skills: Excellent communication skills including written (and email) and on the phone Excellent attention to detail with a good eye for numbers Excellent general IT skills including Word & Excel Good relationship building skills and an ability to work across teams creating strong internal networks Strong organisational skills with the ability to manage multiple tasks in a live event environment Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups. Personal characteristics should include: A consultative approach to solving problems Planning and organising; schedules activities effectively A positive upbeat attitude Effective team player Role model our values in all aspects of work Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events. We reserve the right to update and amend your job description to ensure it accurately reflects the role.
Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we re looking for a skilled and motivated Fundraising Assistant. We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role. This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group. This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter s other Homes as needed. Purpose of the role - To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group - To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations - To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events - To support the High Value Events & Corporate Manager in time bound projects as and when necessary Supporter care - To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors - Ensure effective frontline support and response for donors across a range of incoming systems - Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines updating those wherever required with approval by the RSG Fundraising Officer. Donations and data entry - Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records - Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly - Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations - Filing and management of paperwork, ensuring due diligence and security measures are followed. Fundraising & volunteer support - To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down - To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers - Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported - To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular. Other - To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings - Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible - To be conversant with relevant fundraising legislation and the guidelines of the Fundraising Regulator and the GDPR - To undertake other duties as may be required and which are consistent with the nature of the role. Knowledge and experience: - Experience of working in a customer focused environment, preferably within fundraising - Good working knowledge of CRM database - Experience of banking processes and consistent financial reconciliation - Ability to manage a busy workload meeting deadlines - Experience of working on own initiative and as part of a team - Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable) - Experience of coordinating or working with volunteers, including corporate groups (desirable). Skills: - Excellent communication skills including written (and email) and on the phone - Excellent attention to detail with a good eye for numbers - Excellent general IT skills including Word & Excel - Good relationship building skills and an ability to work across teams creating strong internal networks - Strong organisational skills with the ability to manage multiple tasks in a live event environment - Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups. Personal characteristics should include: - A consultative approach to solving problems - Planning and organising; schedules activities effectively - A positive upbeat attitude - Effective team player - Role model our values in all aspects of work - Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events. We reserve the right to update and amend your job description to ensure it accurately reflects the role.
Sep 04, 2025
Full time
Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we re looking for a skilled and motivated Fundraising Assistant. We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role. This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group. This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter s other Homes as needed. Purpose of the role - To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group - To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations - To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events - To support the High Value Events & Corporate Manager in time bound projects as and when necessary Supporter care - To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors - Ensure effective frontline support and response for donors across a range of incoming systems - Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines updating those wherever required with approval by the RSG Fundraising Officer. Donations and data entry - Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records - Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly - Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations - Filing and management of paperwork, ensuring due diligence and security measures are followed. Fundraising & volunteer support - To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down - To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers - Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported - To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular. Other - To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings - Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible - To be conversant with relevant fundraising legislation and the guidelines of the Fundraising Regulator and the GDPR - To undertake other duties as may be required and which are consistent with the nature of the role. Knowledge and experience: - Experience of working in a customer focused environment, preferably within fundraising - Good working knowledge of CRM database - Experience of banking processes and consistent financial reconciliation - Ability to manage a busy workload meeting deadlines - Experience of working on own initiative and as part of a team - Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable) - Experience of coordinating or working with volunteers, including corporate groups (desirable). Skills: - Excellent communication skills including written (and email) and on the phone - Excellent attention to detail with a good eye for numbers - Excellent general IT skills including Word & Excel - Good relationship building skills and an ability to work across teams creating strong internal networks - Strong organisational skills with the ability to manage multiple tasks in a live event environment - Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups. Personal characteristics should include: - A consultative approach to solving problems - Planning and organising; schedules activities effectively - A positive upbeat attitude - Effective team player - Role model our values in all aspects of work - Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events. We reserve the right to update and amend your job description to ensure it accurately reflects the role.
School Finance Lead - Brent (Across Two Primary Schools) Location: Brent, North West London Start Date: ASAP Salary: Negotiable, dependent on experience Contract Type: Full-time, Permanent ? Role: Finance Lead (supporting two schools within a local partnership) SANZA Teaching Agency are supporting two thriving and inclusive primary schools in Brent to recruit a skilled and motivated School Finance Lead . This is a fantastic opportunity to take ownership of financial management across both schools and play a key role in supporting their future growth and success. About the Role As Finance Lead, you will: Oversee and manage financial operations across two schools. Prepare and monitor budgets in collaboration with Headteachers and Governors. Produce accurate financial reports, forecasts, and variance analysis. Oversee payroll, invoices, and procurement processes. Ensure compliance with DfE, Local Authority, and audit regulations. Support with year-end accounts and liaise with auditors. Manage financial systems (e.g. SIMS/FMS, Bromcom, SAP, or similar). Line manage admin staff with finance responsibilities, supporting their development. Provide financial advice to leadership to support long-term planning and decision-making. This is a high-impact role for someone confident in leading school finance across multiple sites. About the Schools Both schools are: Community-focused primaries with a strong inclusive ethos. Rated highly locally for their child-centred approach and creative curriculums. Led by supportive and ambitious leadership teams. Committed to staff development, collaboration, and innovation. Equipped with strong resources and forward-thinking plans for continued school improvement. You will be joining a partnership that values teamwork, transparency, and sustainability . About You Previous experience in school finance (Finance Officer, Bursar, or School Business Manager level). Strong knowledge of education finance systems, reporting, and compliance. Skilled at budget planning and financial forecasting. High attention to detail with excellent organisational skills. Confident working both independently and as part of senior leadership teams. Finance qualifications (AAT, CIMA, CIPFA) are desirable but not essential with strong school experience. Why Work with SANZA? PAYE only - no umbrella companies. Weekly, in-line pay - full transparency. Access to specialist CPD and development support. Dedicated consultant guidance throughout the process. Proud to be a Sunday Times Top 100 Company to Work For . For more information or to apply for this exciting role, please contact Paige Ferro at SANZA Teaching Agency today.
Sep 04, 2025
Full time
School Finance Lead - Brent (Across Two Primary Schools) Location: Brent, North West London Start Date: ASAP Salary: Negotiable, dependent on experience Contract Type: Full-time, Permanent ? Role: Finance Lead (supporting two schools within a local partnership) SANZA Teaching Agency are supporting two thriving and inclusive primary schools in Brent to recruit a skilled and motivated School Finance Lead . This is a fantastic opportunity to take ownership of financial management across both schools and play a key role in supporting their future growth and success. About the Role As Finance Lead, you will: Oversee and manage financial operations across two schools. Prepare and monitor budgets in collaboration with Headteachers and Governors. Produce accurate financial reports, forecasts, and variance analysis. Oversee payroll, invoices, and procurement processes. Ensure compliance with DfE, Local Authority, and audit regulations. Support with year-end accounts and liaise with auditors. Manage financial systems (e.g. SIMS/FMS, Bromcom, SAP, or similar). Line manage admin staff with finance responsibilities, supporting their development. Provide financial advice to leadership to support long-term planning and decision-making. This is a high-impact role for someone confident in leading school finance across multiple sites. About the Schools Both schools are: Community-focused primaries with a strong inclusive ethos. Rated highly locally for their child-centred approach and creative curriculums. Led by supportive and ambitious leadership teams. Committed to staff development, collaboration, and innovation. Equipped with strong resources and forward-thinking plans for continued school improvement. You will be joining a partnership that values teamwork, transparency, and sustainability . About You Previous experience in school finance (Finance Officer, Bursar, or School Business Manager level). Strong knowledge of education finance systems, reporting, and compliance. Skilled at budget planning and financial forecasting. High attention to detail with excellent organisational skills. Confident working both independently and as part of senior leadership teams. Finance qualifications (AAT, CIMA, CIPFA) are desirable but not essential with strong school experience. Why Work with SANZA? PAYE only - no umbrella companies. Weekly, in-line pay - full transparency. Access to specialist CPD and development support. Dedicated consultant guidance throughout the process. Proud to be a Sunday Times Top 100 Company to Work For . For more information or to apply for this exciting role, please contact Paige Ferro at SANZA Teaching Agency today.
Transform Europe Network (TEN) exists today to partner with Christians in the Balkans and Eastern Europe, to share the gospel and see lives transformed. TEN is celebrating 60 years of ministry this year and currently works in 10 countries supporting around 60 churches and projects. Our committed team do this through empowering, equipping, resourcing, and supporting our partners in their ministries of compassion, evangelism and church planting. Due to our Finance and Data Manager moving on, we are inviting applications for the position of Senior Finance and Operations Manager at Transform Europe Network. We are looking for someone with a desire to work with a leading organisation, working in Eastern Europe and the Balkans. We need someone excited by this opportunity who will manage and develop the financial, data and operations side of the organisation. Could you be part of our story, enabling TEN to develop as an organisation? Do you have a desire to play your part in God's plan for the world as we serve our partners in Europe? You may be the person we are looking for. If you are interested in the role then please get in touch. We'd love to hear from you. Salary £38,000 - £40,000 + 7% employers pension contribution Duration: Permanent 37.5 hours per week (full-time) We are looking for someone who: Will be committed to the vision of TEN to work alongside Christians to see lives transformed in the Balkans and Eastern Europe. Can lead and develop the financial, operations and data work at TEN. Has financial and accounting experience. Has a strong understanding of financial planning and principles. Has experience of producing financial reports for small organisations. Has experience with CRM systems. Has experience of managing people. Has strong IT skills including proficiency in Excel and accounting software such as QuickBooks. Has excellent communication and interpersonal skills. Is able to work to deadlines. Key tasks will include: Financial management of Transform Europe Network. Oversight of TEN s data and CRM systems. Management of the Finance Administrator and Communications Officer. Oversight of the TEN office and office support services. Working with the CEO to help the strategic development of the organisation. Deputising for the CEO when required. In order to perform this role, it is essential that the post holder is in full sympathy with the aims and goals of TEN. To that end he/she must be a committed Christian (able to agree with the organisation s statement of faith) and able to fully participate in spiritual activities whilst carrying out the responsibilities of Senior Finance and Operations Manager. The role is hybrid with the expectation that the successful candidate will be able to work in the office three days per week. Application deadline: Friday 5th September. Interviews: Monday 15th September.
Sep 04, 2025
Full time
Transform Europe Network (TEN) exists today to partner with Christians in the Balkans and Eastern Europe, to share the gospel and see lives transformed. TEN is celebrating 60 years of ministry this year and currently works in 10 countries supporting around 60 churches and projects. Our committed team do this through empowering, equipping, resourcing, and supporting our partners in their ministries of compassion, evangelism and church planting. Due to our Finance and Data Manager moving on, we are inviting applications for the position of Senior Finance and Operations Manager at Transform Europe Network. We are looking for someone with a desire to work with a leading organisation, working in Eastern Europe and the Balkans. We need someone excited by this opportunity who will manage and develop the financial, data and operations side of the organisation. Could you be part of our story, enabling TEN to develop as an organisation? Do you have a desire to play your part in God's plan for the world as we serve our partners in Europe? You may be the person we are looking for. If you are interested in the role then please get in touch. We'd love to hear from you. Salary £38,000 - £40,000 + 7% employers pension contribution Duration: Permanent 37.5 hours per week (full-time) We are looking for someone who: Will be committed to the vision of TEN to work alongside Christians to see lives transformed in the Balkans and Eastern Europe. Can lead and develop the financial, operations and data work at TEN. Has financial and accounting experience. Has a strong understanding of financial planning and principles. Has experience of producing financial reports for small organisations. Has experience with CRM systems. Has experience of managing people. Has strong IT skills including proficiency in Excel and accounting software such as QuickBooks. Has excellent communication and interpersonal skills. Is able to work to deadlines. Key tasks will include: Financial management of Transform Europe Network. Oversight of TEN s data and CRM systems. Management of the Finance Administrator and Communications Officer. Oversight of the TEN office and office support services. Working with the CEO to help the strategic development of the organisation. Deputising for the CEO when required. In order to perform this role, it is essential that the post holder is in full sympathy with the aims and goals of TEN. To that end he/she must be a committed Christian (able to agree with the organisation s statement of faith) and able to fully participate in spiritual activities whilst carrying out the responsibilities of Senior Finance and Operations Manager. The role is hybrid with the expectation that the successful candidate will be able to work in the office three days per week. Application deadline: Friday 5th September. Interviews: Monday 15th September.
My London Council is looking for a SeniorFinance Officer to join the team on a permanent basis. Working as part of the Finance team your role will be responsible for providing high quality and comprehensive finance support across the Council, drawing on technical expertise, knowledge and experience to add value, lead on the resolution of challenges and drive process improvements across the area. Main duties will include Assist the Finance Manager in delivering high-quality, flexible, and professional finance support to service departments. Support the business partnering team in revenue budget setting, monitoring, and year-end processes, including complex reconciliations and grant monitoring. Provide expert technical advice to schools, budget holders, and officers to aid decision-making. Ensure compliance with Internal Financing Reporting Standards and CIPFA's Code of Practice for Local Government Accounting. Proactively seek opportunities to enhance the financial support provided to the Council and schools. Collaborate with internal departments and schools to resolve queries effectively. This is a permanent role and the successful candidate will need to demonstrate experience in Local Government finance as well as be studier for a CCAB qualification. The role requires circa 1 day a week in the office and the salary band is 42,771 to 45,750.
Sep 04, 2025
Full time
My London Council is looking for a SeniorFinance Officer to join the team on a permanent basis. Working as part of the Finance team your role will be responsible for providing high quality and comprehensive finance support across the Council, drawing on technical expertise, knowledge and experience to add value, lead on the resolution of challenges and drive process improvements across the area. Main duties will include Assist the Finance Manager in delivering high-quality, flexible, and professional finance support to service departments. Support the business partnering team in revenue budget setting, monitoring, and year-end processes, including complex reconciliations and grant monitoring. Provide expert technical advice to schools, budget holders, and officers to aid decision-making. Ensure compliance with Internal Financing Reporting Standards and CIPFA's Code of Practice for Local Government Accounting. Proactively seek opportunities to enhance the financial support provided to the Council and schools. Collaborate with internal departments and schools to resolve queries effectively. This is a permanent role and the successful candidate will need to demonstrate experience in Local Government finance as well as be studier for a CCAB qualification. The role requires circa 1 day a week in the office and the salary band is 42,771 to 45,750.
Accounts Payable Officer, Hybrid, Solihull, £28000 Your new company A well-known private sector organisation based in the Solihull area. Please apply for further details. Your new role This is an interim role to begin with the possibility of a permanent role. It is a hybrid position, with the organisation only requiring 1 day a week in the office and flexibility in working hours if required. What you'll need to succeed CIS experience (very desirable) Experience within a finance setting, specifically Accounts Payable Able to work well within a team Sage exposure What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Seasonal
Accounts Payable Officer, Hybrid, Solihull, £28000 Your new company A well-known private sector organisation based in the Solihull area. Please apply for further details. Your new role This is an interim role to begin with the possibility of a permanent role. It is a hybrid position, with the organisation only requiring 1 day a week in the office and flexibility in working hours if required. What you'll need to succeed CIS experience (very desirable) Experience within a finance setting, specifically Accounts Payable Able to work well within a team Sage exposure What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Payroll Officer job in Glasgow with hybrid working Your new company Our client is recruiting for a Payroll Officer to join their team on a permanent basis. The hours of work are Monday-Friday, 9am-5pm. The organisation offers hybrid working upon successful completion of probation, with 3 days in office and 2 days from home. The offices can be easily accessed by public transport. Your new role Reporting to the HR Manager and working as part of the HR team, you will undertake sole responsibility for payroll processing (although you will have the support of an HR Administrator). Your duties will include, but will not be limited to; payroll processing, management of pensions, HMRC compliance, reporting for internal stakeholders and external bodies, processing starters and leavers, handling queries, salary adjustments, processing bonuses and general associated payroll administration. What you'll need to succeed You will be an experienced payroll professional with your experience gained ideally in a corporate environment. You will be comfortable working independently whilst operating as part of a team. Attention to detail and professional communication skills are essential. What you'll get in return This is an excellent opportunity to join a well-established organisation in a role in which you can work to your own initiative whilst also operating as part of an experienced HR function. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Payroll Officer job in Glasgow with hybrid working Your new company Our client is recruiting for a Payroll Officer to join their team on a permanent basis. The hours of work are Monday-Friday, 9am-5pm. The organisation offers hybrid working upon successful completion of probation, with 3 days in office and 2 days from home. The offices can be easily accessed by public transport. Your new role Reporting to the HR Manager and working as part of the HR team, you will undertake sole responsibility for payroll processing (although you will have the support of an HR Administrator). Your duties will include, but will not be limited to; payroll processing, management of pensions, HMRC compliance, reporting for internal stakeholders and external bodies, processing starters and leavers, handling queries, salary adjustments, processing bonuses and general associated payroll administration. What you'll need to succeed You will be an experienced payroll professional with your experience gained ideally in a corporate environment. You will be comfortable working independently whilst operating as part of a team. Attention to detail and professional communication skills are essential. What you'll get in return This is an excellent opportunity to join a well-established organisation in a role in which you can work to your own initiative whilst also operating as part of an experienced HR function. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Finance Officer Location: Ellesmere Port, CH65 0BE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 21.65 per hour Job Ref: (phone number removed) Responsibilities Provide advice and support to senior managers in the preparation of Directorate plans, capital programme, revenue budgets, and overall performance to ensure compliance with the Council s Finance and Contract Procedure Rules, Corporate Performance Framework, and statutory reporting requirements. Coordinate the monitoring of in-year performance against capital and revenue budgets and key performance measures, supporting senior managers and budget holders to develop robust performance management arrangements and ensure timely management and remedial action. Prepare, collate, and analyze financial and non-financial management information for Service and corporate managers, including analysis of historic trends and future projections, to ensure informed decision-making. Undertake Service reviews, special investigations, and projects under the direction of senior managers to investigate and report on inefficiencies, performance, budget variances, and irregularities. Identify areas of potential financial and non-financial performance risk for investigation and inclusion in business plans and risk registers as appropriate. Implement and maintain operational procedures and schedules to ensure effective and efficient service delivery to the agreed specifications and quality standards. Develop and foster links with other corporate services and external organizations to promote collaborative working across traditional boundaries to tackle shared issues. Advise Service managers on the financial and performance implications of decisions, including reviewing reports to ensure actions are taken with proper appreciation of corporate financial standards and best value considerations. Review and report on the development of new and existing business information systems to advise on best value and management controls in furtherance of service objectives. Provide training and advice on financial and performance systems and procedures to improve service delivery and performance management standards. Supervise the work of junior staff to ensure efficient task completion and alignment with unit plan objectives. Person Specification Educated to degree level or equivalent. (Essential) CCAB Qualification or a Relevant Business/Performance qualification. (Desirable) Demonstrable post-qualification experience. (Essential) Proven track record of conscientious application and technical reliability. (Essential) Variety of experience across relevant disciplines. (Essential) Sound working knowledge of financial and performance practices and procedures within the public sector. (Desirable) Detailed working knowledge and practical expertise in the use of PC and mainframe systems. (Desirable) Ability to analyze and present financial and performance data, statistics, and trends meaningfully. (Desirable) Good diagnostic skills and practical problem-solving abilities. (Desirable) Ability to plan and prioritize competing workload demands. (Essential) Ability to work accurately and methodically, with attention to detail. (Desirable) Ability to communicate effectively with all levels of management. (Desirable) High degree of commitment, self-motivation, and initiative. (Desirable) Ability to work to tight deadlines with minimal supervision. (Desirable) Good oral and written communication skills. (Desirable) Ability to supervise and motivate staff. (Desirable) DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 04, 2025
Contractor
Finance Officer Location: Ellesmere Port, CH65 0BE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 21.65 per hour Job Ref: (phone number removed) Responsibilities Provide advice and support to senior managers in the preparation of Directorate plans, capital programme, revenue budgets, and overall performance to ensure compliance with the Council s Finance and Contract Procedure Rules, Corporate Performance Framework, and statutory reporting requirements. Coordinate the monitoring of in-year performance against capital and revenue budgets and key performance measures, supporting senior managers and budget holders to develop robust performance management arrangements and ensure timely management and remedial action. Prepare, collate, and analyze financial and non-financial management information for Service and corporate managers, including analysis of historic trends and future projections, to ensure informed decision-making. Undertake Service reviews, special investigations, and projects under the direction of senior managers to investigate and report on inefficiencies, performance, budget variances, and irregularities. Identify areas of potential financial and non-financial performance risk for investigation and inclusion in business plans and risk registers as appropriate. Implement and maintain operational procedures and schedules to ensure effective and efficient service delivery to the agreed specifications and quality standards. Develop and foster links with other corporate services and external organizations to promote collaborative working across traditional boundaries to tackle shared issues. Advise Service managers on the financial and performance implications of decisions, including reviewing reports to ensure actions are taken with proper appreciation of corporate financial standards and best value considerations. Review and report on the development of new and existing business information systems to advise on best value and management controls in furtherance of service objectives. Provide training and advice on financial and performance systems and procedures to improve service delivery and performance management standards. Supervise the work of junior staff to ensure efficient task completion and alignment with unit plan objectives. Person Specification Educated to degree level or equivalent. (Essential) CCAB Qualification or a Relevant Business/Performance qualification. (Desirable) Demonstrable post-qualification experience. (Essential) Proven track record of conscientious application and technical reliability. (Essential) Variety of experience across relevant disciplines. (Essential) Sound working knowledge of financial and performance practices and procedures within the public sector. (Desirable) Detailed working knowledge and practical expertise in the use of PC and mainframe systems. (Desirable) Ability to analyze and present financial and performance data, statistics, and trends meaningfully. (Desirable) Good diagnostic skills and practical problem-solving abilities. (Desirable) Ability to plan and prioritize competing workload demands. (Essential) Ability to work accurately and methodically, with attention to detail. (Desirable) Ability to communicate effectively with all levels of management. (Desirable) High degree of commitment, self-motivation, and initiative. (Desirable) Ability to work to tight deadlines with minimal supervision. (Desirable) Good oral and written communication skills. (Desirable) Ability to supervise and motivate staff. (Desirable) DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (35 hours per week, Monday to Friday), permanent role.Based in East London for 4 days per week and working from home every Friday, this role reports into the Head of Finance, and our client is looking for a candidate who has experience of: Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvementsThis (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (850 units) is all local and can be covered by foot or bus. Good knowledge and understanding of CRM systems and Pyramid software would also be ideal.Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in early September 2025. Only applicants who feel they meet the above criteria need apply.
Sep 04, 2025
Full time
A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (35 hours per week, Monday to Friday), permanent role.Based in East London for 4 days per week and working from home every Friday, this role reports into the Head of Finance, and our client is looking for a candidate who has experience of: Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvementsThis (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (850 units) is all local and can be covered by foot or bus. Good knowledge and understanding of CRM systems and Pyramid software would also be ideal.Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in early September 2025. Only applicants who feel they meet the above criteria need apply.
Salary - £33,056.00 Work Type - Onsite Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We have a fantastic opportunity for a?Meter Reading Scheduling Specialist?to join our team! In this role, you'll be responsible for scheduling and jeopardy-managing both appointed and non-appointed meter reads, as well as Customer Account Officer activities across the North West. This includes coordinating physical and passive meter readings for Domestic and Non-Household accounts, and managing appointments for off-cycle reads and supply checks. You'll play a key role in supporting both office and field Team Managers in all aspects of?Meter Data Integrity-including reconciliation, alignment of scheduling activities, and testing where required. You'll also administer the?Temetra Network, working closely with the Integrity Specialist to ensure the ongoing accuracy and maintenance of our meter data. Accountabilities & Responsibilities Liaison with field Team managers establish a strong working relationship to ensure scheduling and resourcing are optimised to support the efficient delivery Develop an excellent understanding of the Temetra Meter Data Management System and its tools to support scheduling activity along with the training and development of new Schedulers Recognised as the Temetra subject matter expert maintaining close working relationships with Temetra. Work closely with the Field Managers and Scheduling & Integrity Team Manager to review and reconcile the entire meter portfolio to ensure alignment between routes across both domestic and retail meter reading Support the testing of fixes, change requests, incidents for anything related to the Temetra Web App and Handheld device in line with the Change Management and Incident process. Technical Skills & Experience Excellent communication skills, ability to dynamically re-plan in a live environment and communicate changes Previous customer contact experience (face to face, phone or internal customers) Ability to develop a high level of competence in the use of Temetra and its scheduling tools Experience of system and integration testing A high level or understanding of data reconciliation, analysis and integrity This role may not be eligible for visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Sep 04, 2025
Full time
Salary - £33,056.00 Work Type - Onsite Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We have a fantastic opportunity for a?Meter Reading Scheduling Specialist?to join our team! In this role, you'll be responsible for scheduling and jeopardy-managing both appointed and non-appointed meter reads, as well as Customer Account Officer activities across the North West. This includes coordinating physical and passive meter readings for Domestic and Non-Household accounts, and managing appointments for off-cycle reads and supply checks. You'll play a key role in supporting both office and field Team Managers in all aspects of?Meter Data Integrity-including reconciliation, alignment of scheduling activities, and testing where required. You'll also administer the?Temetra Network, working closely with the Integrity Specialist to ensure the ongoing accuracy and maintenance of our meter data. Accountabilities & Responsibilities Liaison with field Team managers establish a strong working relationship to ensure scheduling and resourcing are optimised to support the efficient delivery Develop an excellent understanding of the Temetra Meter Data Management System and its tools to support scheduling activity along with the training and development of new Schedulers Recognised as the Temetra subject matter expert maintaining close working relationships with Temetra. Work closely with the Field Managers and Scheduling & Integrity Team Manager to review and reconcile the entire meter portfolio to ensure alignment between routes across both domestic and retail meter reading Support the testing of fixes, change requests, incidents for anything related to the Temetra Web App and Handheld device in line with the Change Management and Incident process. Technical Skills & Experience Excellent communication skills, ability to dynamically re-plan in a live environment and communicate changes Previous customer contact experience (face to face, phone or internal customers) Ability to develop a high level of competence in the use of Temetra and its scheduling tools Experience of system and integration testing A high level or understanding of data reconciliation, analysis and integrity This role may not be eligible for visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
We are open to flexible, hybrid and remote-working, with some in person attendance required to support our conferences and events (approximately 4-6 per year) across the country, and attendance to our in-person team days in Leeds (2 per year). About us Student Minds is the UK s student mental health charity. We have a clear vision: No student should be held back by their mental health. We empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We challenge the higher education sector, health sector, and government to make student mental health a priority. The opportunity We re looking for a highly organised and proactive Programme Officer to join our Sector Improvement Team. You ll play a vital role in helping us deliver the flagship University Mental Health Charter Programme and Award, which supports universities to promote the mental health and wellbeing of their staff and students. This is a varied and purposeful role, where you ll provide administrative, logistical, and digital communication support across the programme. From managing bookings and contracts, to coordinating communications and supporting event delivery, your work will help us deliver a high-quality experience to our university members and stakeholders across the UK. This is a great opportunity for someone who thrives on detail, enjoys working with digital systems, and wants to make a meaningful impact on student mental health. Your key responsibilities Provide effective administrative and logistical support for the University Mental Health Charter Programme and Award. Support the planning and delivery of events, meetings, and online activities. Act as a first point of contact for member universities and stakeholders, handling enquiries and signposting appropriately. Coordinate programme communications, including newsletters, inbox management, and digital hub content. Maintain accurate records and support finance processes. Help manage digital tools and systems to improve efficiency and stakeholder engagement. What we re looking for Experience in an administrative or support role. GCSE Maths and English, or equivalent qualification or experience or demonstration of ability. Strong organisational skills with excellent attention to detail. Clear written and verbal communication skills. Confidence working with digital tools and systems. Ability to manage your own workload, prioritise effectively, and meet deadlines. A collaborative, proactive, and adaptable approach. Commitment to Student Minds values of inclusion, co-production, and anti-racism. What you ll gain The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK. Experience in a varied role with opportunities to learn and develop. A supportive and collaborative workplace culture that values wellbeing. Flexibility in how and where you work. How to apply If this sounds like a good fit, we d love to hear from you! Download the recruitment pack in the document section at the bottom of this page, where you ll find more information about the role including responsibilities and person specifications. Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. Upload your completed application form, by clicking 'Redirect to Recruiter'. Complete the Equality Monitoring Form. Closing date for applications: 28th September 2025 Interviews: 8th-9th October 2025 Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
Sep 04, 2025
Full time
We are open to flexible, hybrid and remote-working, with some in person attendance required to support our conferences and events (approximately 4-6 per year) across the country, and attendance to our in-person team days in Leeds (2 per year). About us Student Minds is the UK s student mental health charity. We have a clear vision: No student should be held back by their mental health. We empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We challenge the higher education sector, health sector, and government to make student mental health a priority. The opportunity We re looking for a highly organised and proactive Programme Officer to join our Sector Improvement Team. You ll play a vital role in helping us deliver the flagship University Mental Health Charter Programme and Award, which supports universities to promote the mental health and wellbeing of their staff and students. This is a varied and purposeful role, where you ll provide administrative, logistical, and digital communication support across the programme. From managing bookings and contracts, to coordinating communications and supporting event delivery, your work will help us deliver a high-quality experience to our university members and stakeholders across the UK. This is a great opportunity for someone who thrives on detail, enjoys working with digital systems, and wants to make a meaningful impact on student mental health. Your key responsibilities Provide effective administrative and logistical support for the University Mental Health Charter Programme and Award. Support the planning and delivery of events, meetings, and online activities. Act as a first point of contact for member universities and stakeholders, handling enquiries and signposting appropriately. Coordinate programme communications, including newsletters, inbox management, and digital hub content. Maintain accurate records and support finance processes. Help manage digital tools and systems to improve efficiency and stakeholder engagement. What we re looking for Experience in an administrative or support role. GCSE Maths and English, or equivalent qualification or experience or demonstration of ability. Strong organisational skills with excellent attention to detail. Clear written and verbal communication skills. Confidence working with digital tools and systems. Ability to manage your own workload, prioritise effectively, and meet deadlines. A collaborative, proactive, and adaptable approach. Commitment to Student Minds values of inclusion, co-production, and anti-racism. What you ll gain The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK. Experience in a varied role with opportunities to learn and develop. A supportive and collaborative workplace culture that values wellbeing. Flexibility in how and where you work. How to apply If this sounds like a good fit, we d love to hear from you! Download the recruitment pack in the document section at the bottom of this page, where you ll find more information about the role including responsibilities and person specifications. Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. Upload your completed application form, by clicking 'Redirect to Recruiter'. Complete the Equality Monitoring Form. Closing date for applications: 28th September 2025 Interviews: 8th-9th October 2025 Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 04, 2025
Full time
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Senior Pensions Officer - Inhouse Pension management - Salary range £38,000- £45,000 DOE - Hybrid working Your new company An exciting opportunity to join this diverse and reputable organisation, looking for an experienced senior pension officer / deputy manager to join their successful organisation. In the heart of Manchester, you will work hybrid from their city centre office with an excellent chance to manage a team and work hands-on with exposure to project work. Your new role You will oversee and process the complex in-house pensions across DC and DB schemes, working alongside the head of pensions and wider finance/payroll teams, with public sector pensions and ad hoc complex payments. Your new role will require you to manage the workload of a high-performing team, ensuring the pension is accurately processed to meet strict deadlines. What you'll need to succeed This role is perfect for someone who is operating at a senior level, who has a proven track record of accurate and thorough pension process management, someone who has experience of administrating and overseeing complex pensions and benefits and can work with their initiative to complete and maintain a high level of service to existing and retired employees. What you'll get in return Excellent pension and holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call us now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Senior Pensions Officer - Inhouse Pension management - Salary range £38,000- £45,000 DOE - Hybrid working Your new company An exciting opportunity to join this diverse and reputable organisation, looking for an experienced senior pension officer / deputy manager to join their successful organisation. In the heart of Manchester, you will work hybrid from their city centre office with an excellent chance to manage a team and work hands-on with exposure to project work. Your new role You will oversee and process the complex in-house pensions across DC and DB schemes, working alongside the head of pensions and wider finance/payroll teams, with public sector pensions and ad hoc complex payments. Your new role will require you to manage the workload of a high-performing team, ensuring the pension is accurately processed to meet strict deadlines. What you'll need to succeed This role is perfect for someone who is operating at a senior level, who has a proven track record of accurate and thorough pension process management, someone who has experience of administrating and overseeing complex pensions and benefits and can work with their initiative to complete and maintain a high level of service to existing and retired employees. What you'll get in return Excellent pension and holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call us now on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Accounts Assistant - Full time - £15.50p/hour - Barnsley - Fixed Term Contract - 6 months Your new company We are working with a large company based in Barnsley who are seeking top talent to support their Finance team, focusing on purchase and sales ledgers. You'll be the central contact for customers and suppliers, ensuring adherence to their ledger processes. If you have the right skills and experience, I would love to hear from you! Your new Job This role involves managing purchase, intercompany, and credit note entries, matching them to purchase order receipts, and performing GL coding on Cloud Financials. Responsibilities include overseeing the BACs end-to-end process for weekly payment runs, minimising non-PO invoices, and handling supplier queries via email and phone. The position also entails month-end PL to GL reconciliation, raising sales invoices for over 2000 domestic utility customers, processing various income types, managing BACs Direct Debit runs, performing balance sheet reconciliations, and liaising with tax services for VAT and CIS returns. What you'll need to succeed You must be able todemonstrate: Extensive experiencein Accounts (Purchase ledger, sales ledger) Proficient use of Excel (pivot tables, data lookups etc) Self-motivation andorganisational skills, coupled with the ability to work well in a team What you'll get in return Long term FTC (6-12 months) Hybrid working 37 hours p/week 25 days holiday + bank holidays What you need to do now If you're interestedin this accounts assistant role in Barnsley, click 'apply now' to forward an up-to-date copy of your CV, or callus now. However, if this job isn't quite right for you, but you are looking fora new position, please contact us for a confidential discussion on your career. #
Sep 04, 2025
Seasonal
Accounts Assistant - Full time - £15.50p/hour - Barnsley - Fixed Term Contract - 6 months Your new company We are working with a large company based in Barnsley who are seeking top talent to support their Finance team, focusing on purchase and sales ledgers. You'll be the central contact for customers and suppliers, ensuring adherence to their ledger processes. If you have the right skills and experience, I would love to hear from you! Your new Job This role involves managing purchase, intercompany, and credit note entries, matching them to purchase order receipts, and performing GL coding on Cloud Financials. Responsibilities include overseeing the BACs end-to-end process for weekly payment runs, minimising non-PO invoices, and handling supplier queries via email and phone. The position also entails month-end PL to GL reconciliation, raising sales invoices for over 2000 domestic utility customers, processing various income types, managing BACs Direct Debit runs, performing balance sheet reconciliations, and liaising with tax services for VAT and CIS returns. What you'll need to succeed You must be able todemonstrate: Extensive experiencein Accounts (Purchase ledger, sales ledger) Proficient use of Excel (pivot tables, data lookups etc) Self-motivation andorganisational skills, coupled with the ability to work well in a team What you'll get in return Long term FTC (6-12 months) Hybrid working 37 hours p/week 25 days holiday + bank holidays What you need to do now If you're interestedin this accounts assistant role in Barnsley, click 'apply now' to forward an up-to-date copy of your CV, or callus now. However, if this job isn't quite right for you, but you are looking fora new position, please contact us for a confidential discussion on your career. #
