Fantastic Opportunity for a motivated Building Surveyor based in the Southwest Your new company Your new Organisation is responsible for the management of some 2,600 residential properties across 65 developments throughout England. Forty-eight of these developments, representing 2,000 units, are 'retirement' developments where ownership of property is restricted to those over the age of at least 55 years old. The retirement portfolio is the predominant part of the organisation's management business. Your new role As Building Surveyor, you will have overall responsibility for the maintenance of the buildings and equipment on each of the developments within your geographical 'patch'. You should appreciate that in retirement developments there are usually lifts, alarms, automatic doors and other related equipment, so a surveyor who has an understanding of such M&E-related systems would be an ideal addition to the team. You will report to the Technical Director, who is part of the company's management team, on all aspects of contracts and the technical administration of estates under management. Furthermore, on most of the retirement developments there is also an Owners' Board, constituted of those living in the development. You will also be expected to account to these boards on relevant technical issues. The organisation has two home-based Regional Estates Managers, each covering an appropriate geographical area. You will be expected to liaise with your Regional Manager as necessary and to keep him or her fully apprised of progress on matters on which you are working. Day-to-day duties will include the following: Undertake new build development inspections/surveys Condition Surveys Mechanical and Electrical equipment surveys Undertake Small Works (reactive maintenance projects) Undertake Major Works across all sites/projects Risk assessments/Health and Safety responsibilities. What you'll need to succeed Essential Knowledge/Experience Extensive knowledge of the common faults in the methods of repairing, maintaining and improving a residential property, while also having a good knowledge of the legal framework relating to the construction and maintenance of residential properties. Knowledge of Leasehold Management and the preparation or issuing of Section 20 notices. Good understanding of the fundamentals of stock condition assessments and planned maintenance programming. At least 3 years' worth of experience of commissioning or supervising maintenance work. Ability to write specifications for all common areas of repair, maintenance and small-scale improvement in residential property. Maths and English to GCSE or equivalent and HNC/HND in Building. Ability to carry out basic technical drawings to explain detailed requests to contractors. Must have a UK driving licence. Desirable Knowledge/Experience. Knowledge of the Retirement Housing Sector. Previous use of hand-held maintenance IT equipment Presentation skills in small group settings. To staff and tenants. Membership of a professional body i.e., CIOB or similar. What you'll get in return Car allowance and 45p a mile mileage 25 days annual leave 6% company pension contribution Hybrid working What you need to do now If you are interested in the opportunity, please apply online today! Or feel free to contact a member of the Hays team today to discuss opportunities across the market. #
Sep 04, 2025
Full time
Fantastic Opportunity for a motivated Building Surveyor based in the Southwest Your new company Your new Organisation is responsible for the management of some 2,600 residential properties across 65 developments throughout England. Forty-eight of these developments, representing 2,000 units, are 'retirement' developments where ownership of property is restricted to those over the age of at least 55 years old. The retirement portfolio is the predominant part of the organisation's management business. Your new role As Building Surveyor, you will have overall responsibility for the maintenance of the buildings and equipment on each of the developments within your geographical 'patch'. You should appreciate that in retirement developments there are usually lifts, alarms, automatic doors and other related equipment, so a surveyor who has an understanding of such M&E-related systems would be an ideal addition to the team. You will report to the Technical Director, who is part of the company's management team, on all aspects of contracts and the technical administration of estates under management. Furthermore, on most of the retirement developments there is also an Owners' Board, constituted of those living in the development. You will also be expected to account to these boards on relevant technical issues. The organisation has two home-based Regional Estates Managers, each covering an appropriate geographical area. You will be expected to liaise with your Regional Manager as necessary and to keep him or her fully apprised of progress on matters on which you are working. Day-to-day duties will include the following: Undertake new build development inspections/surveys Condition Surveys Mechanical and Electrical equipment surveys Undertake Small Works (reactive maintenance projects) Undertake Major Works across all sites/projects Risk assessments/Health and Safety responsibilities. What you'll need to succeed Essential Knowledge/Experience Extensive knowledge of the common faults in the methods of repairing, maintaining and improving a residential property, while also having a good knowledge of the legal framework relating to the construction and maintenance of residential properties. Knowledge of Leasehold Management and the preparation or issuing of Section 20 notices. Good understanding of the fundamentals of stock condition assessments and planned maintenance programming. At least 3 years' worth of experience of commissioning or supervising maintenance work. Ability to write specifications for all common areas of repair, maintenance and small-scale improvement in residential property. Maths and English to GCSE or equivalent and HNC/HND in Building. Ability to carry out basic technical drawings to explain detailed requests to contractors. Must have a UK driving licence. Desirable Knowledge/Experience. Knowledge of the Retirement Housing Sector. Previous use of hand-held maintenance IT equipment Presentation skills in small group settings. To staff and tenants. Membership of a professional body i.e., CIOB or similar. What you'll get in return Car allowance and 45p a mile mileage 25 days annual leave 6% company pension contribution Hybrid working What you need to do now If you are interested in the opportunity, please apply online today! Or feel free to contact a member of the Hays team today to discuss opportunities across the market. #
Role overview ID: Entity: Vistry Region: Vistry Devon South West Department: Build Contract Type: Permanent - Full Time Job Location: Highbridge, Somerset Date Posted: 13.05.2025 We have a new opportunity for a Senior Site Manager to join our team within Vistry Devon South West, at our site in Highbridge, Somerset. As our Senior Site Manager, you will organise resources and to direct the management of designated development projects to achieve progressive project completion to quality and specification and on budget. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Valid SMSTS certificate Valid First Aid at Work certificate A proven background in new build housing site management NHBC knowledge and experience Proven ability to manage projects and deliver quality work on time, within budget Able to work as part of a team as well as autonomously Able to demonstrate a thorough understanding of Health & Safety legislation Thorough, with strong attention to detail Strong Time management skills with an ability to prioritise Proficient in MS Office programmes; particularly Word and Outlook Ability to build productive stakeholder relationships Ability to communicate well with individuals at all levels Strong leadership skills with an ability to mentor and develop others NHBC experience preferable PIJ winner preferable Major House Builder experience Timber Frame experience essential Desirable NVQ Level 6, BTEC diploma in Building Construction or similar Valid Scaffold Appreciation certificate Valid LOLER certificate Achieved PIJ Award in previous role More about the Senior Site Manager role To direct the necessary labour, plant, staff and equipment to achieve both plot and project completion on time, to specification and within budget. Monitor that the Buying team and Surveying department order the correct materials and sub-contract services in good time to meet contract objectives. Manage site teams by monitoring performance against contract targets and instigating any necessary corrective actions. Ensure compliance with Group Safety Policy and Health and Safety Regulations. Ensure that staff and operatives are managed and led effectively by developing the skills and attitudes of managers leading to provision of a working environment that engenders high morale. Train and develop subordinates to meet current and assessed future requirements. 100% compliance with current NHBC standards. Achieve 95% overall satisfaction levels on the completed Customer satisfaction survey questionnaire. Establish that staff training and development has occurred as plan at annual appraisal and appraisal review stages. Achieve maximum marks on the twice monthly Health and Safety audit. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Sep 04, 2025
Full time
Role overview ID: Entity: Vistry Region: Vistry Devon South West Department: Build Contract Type: Permanent - Full Time Job Location: Highbridge, Somerset Date Posted: 13.05.2025 We have a new opportunity for a Senior Site Manager to join our team within Vistry Devon South West, at our site in Highbridge, Somerset. As our Senior Site Manager, you will organise resources and to direct the management of designated development projects to achieve progressive project completion to quality and specification and on budget. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Valid SMSTS certificate Valid First Aid at Work certificate A proven background in new build housing site management NHBC knowledge and experience Proven ability to manage projects and deliver quality work on time, within budget Able to work as part of a team as well as autonomously Able to demonstrate a thorough understanding of Health & Safety legislation Thorough, with strong attention to detail Strong Time management skills with an ability to prioritise Proficient in MS Office programmes; particularly Word and Outlook Ability to build productive stakeholder relationships Ability to communicate well with individuals at all levels Strong leadership skills with an ability to mentor and develop others NHBC experience preferable PIJ winner preferable Major House Builder experience Timber Frame experience essential Desirable NVQ Level 6, BTEC diploma in Building Construction or similar Valid Scaffold Appreciation certificate Valid LOLER certificate Achieved PIJ Award in previous role More about the Senior Site Manager role To direct the necessary labour, plant, staff and equipment to achieve both plot and project completion on time, to specification and within budget. Monitor that the Buying team and Surveying department order the correct materials and sub-contract services in good time to meet contract objectives. Manage site teams by monitoring performance against contract targets and instigating any necessary corrective actions. Ensure compliance with Group Safety Policy and Health and Safety Regulations. Ensure that staff and operatives are managed and led effectively by developing the skills and attitudes of managers leading to provision of a working environment that engenders high morale. Train and develop subordinates to meet current and assessed future requirements. 100% compliance with current NHBC standards. Achieve 95% overall satisfaction levels on the completed Customer satisfaction survey questionnaire. Establish that staff training and development has occurred as plan at annual appraisal and appraisal review stages. Achieve maximum marks on the twice monthly Health and Safety audit. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Disrepair Surveyor - FOUR POSITIONS AVAILABLE Public Sector - Local Authority Full Time - Monday to Friday, 9am to 5pm Temporary Role - 3 months with possible extension and/or permanent role Hybrid Working - 4 days on site and 1 day at home 350 per day Umbrella IR35 Status: Inside ASAP Start You MUST have the following in order to be considered: A Full UK driving licence Access to a vehicle (if you do not have this, the council use the Zip car scheme that you may be able to use (depending on availability) Job Description Reports to Disrepair Manager within busy and high-profile Disrepair Team Surveying properties, specifying disrepair works and raising orders to contractors Project managing disrepair works from commencement to completion Undertaking pre-inspections, works in progress inspections and post-inspections Managing contractors and monitoring their performance Monitoring Health & Safety compliance Liaising with and supporting tenants throughout disrepair works Coordinating and overseeing temporary decants Collaborating with stakeholders, such as Legal and Tenancy teams Role Requirements Disrepair experience preferred, but not required - training will be provided Proven track record of property maintenance experience Strong technical knowledge Major repairs project management experience preferred Experience of working in Social Housing sector preferred Good understanding of Health and Safety legislation in relation to property maintenance Excellent communication and customer service skills Proficient in Outlook, however, Teams, Excel, SharePoint and systems training will be provided Strong commercial awareness Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 03, 2025
Contractor
Disrepair Surveyor - FOUR POSITIONS AVAILABLE Public Sector - Local Authority Full Time - Monday to Friday, 9am to 5pm Temporary Role - 3 months with possible extension and/or permanent role Hybrid Working - 4 days on site and 1 day at home 350 per day Umbrella IR35 Status: Inside ASAP Start You MUST have the following in order to be considered: A Full UK driving licence Access to a vehicle (if you do not have this, the council use the Zip car scheme that you may be able to use (depending on availability) Job Description Reports to Disrepair Manager within busy and high-profile Disrepair Team Surveying properties, specifying disrepair works and raising orders to contractors Project managing disrepair works from commencement to completion Undertaking pre-inspections, works in progress inspections and post-inspections Managing contractors and monitoring their performance Monitoring Health & Safety compliance Liaising with and supporting tenants throughout disrepair works Coordinating and overseeing temporary decants Collaborating with stakeholders, such as Legal and Tenancy teams Role Requirements Disrepair experience preferred, but not required - training will be provided Proven track record of property maintenance experience Strong technical knowledge Major repairs project management experience preferred Experience of working in Social Housing sector preferred Good understanding of Health and Safety legislation in relation to property maintenance Excellent communication and customer service skills Proficient in Outlook, however, Teams, Excel, SharePoint and systems training will be provided Strong commercial awareness Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Edge Careers are currently recruiting a 'Junior Site Engineer' on behalf of our client. For this role you must be based in the Cambridgeshire, Hertfordshire area. This opportunity is working for a Groundworks Contractor that predominantly operates within the Residential Sector. They specialise in Roads, Sewers, Infrastructure, Bulk Earthworks and Housing Plot Groundworks. I'm looking to speak to candidates that may already 1 years + experience working within the 'Construction/Civils/Groundworks' sector who are looking to develop their career further. This is a permanent position with an excellent package, salary would be negotiable depending on experience and level of applicant. Our client is flexible and can allocate work based on where you are located within the 'Eastern Counties' area and will provide the necessary supervision depending on level. This role will provide Company Van and Fuel Card so a 'Full Driving License' is required. This client is well established and has a very good engineering team. Requirements: - CSCS Card - Some existing site experience setting out with a total station such as Leica - Clean Driving License - AutoCAD experience - Based in the Eastern Counties Region Expectations: You will need to familiarise and understand the role of Site Engineer and the day to day working practice, covering the major points - Setting up control & accuracy - Working to the latest revision of drawings and interpretating them correctly - Transferring the drawing information and setting out on the ground in a timely but accurate manner - Checking out what you have set out (using tape measure, drawing) and communicate with the Site/Project Manager - Setting up the total station - Gain confidence in the use of the instrument, to be able to orientate and set out basic points and lines (log errors found) - Understanding and learning the flow of information - Where to get drawings from, checking against a drawing register, revisions and revision notes. If you are interested in this opportunity then I look forward to receiving your Cv.
Sep 02, 2025
Full time
Edge Careers are currently recruiting a 'Junior Site Engineer' on behalf of our client. For this role you must be based in the Cambridgeshire, Hertfordshire area. This opportunity is working for a Groundworks Contractor that predominantly operates within the Residential Sector. They specialise in Roads, Sewers, Infrastructure, Bulk Earthworks and Housing Plot Groundworks. I'm looking to speak to candidates that may already 1 years + experience working within the 'Construction/Civils/Groundworks' sector who are looking to develop their career further. This is a permanent position with an excellent package, salary would be negotiable depending on experience and level of applicant. Our client is flexible and can allocate work based on where you are located within the 'Eastern Counties' area and will provide the necessary supervision depending on level. This role will provide Company Van and Fuel Card so a 'Full Driving License' is required. This client is well established and has a very good engineering team. Requirements: - CSCS Card - Some existing site experience setting out with a total station such as Leica - Clean Driving License - AutoCAD experience - Based in the Eastern Counties Region Expectations: You will need to familiarise and understand the role of Site Engineer and the day to day working practice, covering the major points - Setting up control & accuracy - Working to the latest revision of drawings and interpretating them correctly - Transferring the drawing information and setting out on the ground in a timely but accurate manner - Checking out what you have set out (using tape measure, drawing) and communicate with the Site/Project Manager - Setting up the total station - Gain confidence in the use of the instrument, to be able to orientate and set out basic points and lines (log errors found) - Understanding and learning the flow of information - Where to get drawings from, checking against a drawing register, revisions and revision notes. If you are interested in this opportunity then I look forward to receiving your Cv.
Edge Careers are currently recruiting a 'Junior Site Engineer' on behalf of our client. For this role you must be based in the Essex, Cambridgeshire or Hertfordshire area. This opportunity is working for a Groundworks Contractor that predominantly operates within the Residential Sector. They specialise in Roads, Sewers, Infrastructure, Bulk Earthworks and Housing Plot Groundworks. I'm looking to speak to candidates that may already 1 years + experience working within the 'Construction/Civils/Groundworks' sector who are looking to develop their career further. This is a permanent position with an excellent package, salary would be negotiable depending on experience and level of applicant. Our client is flexible and can allocate work based on where you are located within the 'Eastern Counties' area and will provide the necessary supervision depending on level. This role will provide Company Van and Fuel Card so a 'Full Driving License' is required. This client is well established and has a very good engineering team. Requirements: - CSCS Card - Some existing site experience setting out with a total station such as Leica - Clean Driving License - AutoCAD experience - Based in the Eastern Counties Region Expectations: You will need to familiarise and understand the role of Site Engineer and the day to day working practice, covering the major points - Setting up control & accuracy - Working to the latest revision of drawings and interpretating them correctly - Transferring the drawing information and setting out on the ground in a timely but accurate manner - Checking out what you have set out (using tape measure, drawing) and communicate with the Site/Project Manager - Setting up the total station - Gain confidence in the use of the instrument, to be able to orientate and set out basic points and lines (log errors found) - Understanding and learning the flow of information - Where to get drawings from, checking against a drawing register, revisions and revision notes. If you are interested in this opportunity then I look forward to receiving your Cv.
Sep 02, 2025
Full time
Edge Careers are currently recruiting a 'Junior Site Engineer' on behalf of our client. For this role you must be based in the Essex, Cambridgeshire or Hertfordshire area. This opportunity is working for a Groundworks Contractor that predominantly operates within the Residential Sector. They specialise in Roads, Sewers, Infrastructure, Bulk Earthworks and Housing Plot Groundworks. I'm looking to speak to candidates that may already 1 years + experience working within the 'Construction/Civils/Groundworks' sector who are looking to develop their career further. This is a permanent position with an excellent package, salary would be negotiable depending on experience and level of applicant. Our client is flexible and can allocate work based on where you are located within the 'Eastern Counties' area and will provide the necessary supervision depending on level. This role will provide Company Van and Fuel Card so a 'Full Driving License' is required. This client is well established and has a very good engineering team. Requirements: - CSCS Card - Some existing site experience setting out with a total station such as Leica - Clean Driving License - AutoCAD experience - Based in the Eastern Counties Region Expectations: You will need to familiarise and understand the role of Site Engineer and the day to day working practice, covering the major points - Setting up control & accuracy - Working to the latest revision of drawings and interpretating them correctly - Transferring the drawing information and setting out on the ground in a timely but accurate manner - Checking out what you have set out (using tape measure, drawing) and communicate with the Site/Project Manager - Setting up the total station - Gain confidence in the use of the instrument, to be able to orientate and set out basic points and lines (log errors found) - Understanding and learning the flow of information - Where to get drawings from, checking against a drawing register, revisions and revision notes. If you are interested in this opportunity then I look forward to receiving your Cv.
Resident Liaison Officer Location: Carshalton Road, Sutton, SM1 4LE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 21.00 per hour Job Ref: OR11193 Responsibilities Provide information, advice, and assistance to tenants and leaseholders during major works on their homes. Liaise with contractors, consultants, and other Resident Liaison Officers to set engagement standards with residents. Develop, agree, and manage the residents' consultation plan for individual projects. Coordinate with contractors on residents' information packs and update formats, including newsletters using various media outlets. Coordinate temporary or permanent re-housing of residents when necessary. Advise Project Managers on the potential effects of capital works on residents. Provide information and assistance to leaseholders regarding their obligations for service charge payments related to major works. Liaise with contractors, external agencies, and SHP staff to resolve access issues or disputes with residents. Ensure efficient processing of insurance and other claims submitted by residents. Initiate and manage legal action against individual tenants and/or leaseholders when necessary. Participate as a project team member in the development of capital projects. Advise Project Managers on any issues affecting the project. Arrange and attend meetings, presentations, and exhibitions for residents, requiring work outside normal hours and at various borough locations. Design and conduct social surveys prior to major project commencements. Establish and maintain a customer feedback/complaints procedure for each project. Ensure communication of information on vulnerable residents or those posing risks, in line with policy. Proactively identify vulnerable residents within programmes and ensure adequate long-term provisions for their needs. Devise and maintain systems for reporting defects during and post-work. Conduct resident satisfaction surveys after capital project completion, including a full analysis of results. Regularly review and suggest improvements for resident consultation and communication procedures. Assist in implementing the Best Value Action Plan for the HRA Capital Programme. Perform any other relevant duties necessary for the delivery of the capital investment programme. Person Specification Strong communication and interpersonal skills. Ability to manage multiple tasks and projects simultaneously. Experience in liaising with various stakeholders, including contractors, consultants, and residents. Proactive approach to identifying and addressing resident needs, particularly those who are vulnerable. Ability to work outside normal hours and at different locations as required. Strong problem-solving skills and ability to handle disputes effectively. Experience in conducting surveys and analyzing feedback for continuous improvement. Knowledge of legal processes related to housing and tenant/leaseholder obligations. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 02, 2025
Contractor
Resident Liaison Officer Location: Carshalton Road, Sutton, SM1 4LE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 21.00 per hour Job Ref: OR11193 Responsibilities Provide information, advice, and assistance to tenants and leaseholders during major works on their homes. Liaise with contractors, consultants, and other Resident Liaison Officers to set engagement standards with residents. Develop, agree, and manage the residents' consultation plan for individual projects. Coordinate with contractors on residents' information packs and update formats, including newsletters using various media outlets. Coordinate temporary or permanent re-housing of residents when necessary. Advise Project Managers on the potential effects of capital works on residents. Provide information and assistance to leaseholders regarding their obligations for service charge payments related to major works. Liaise with contractors, external agencies, and SHP staff to resolve access issues or disputes with residents. Ensure efficient processing of insurance and other claims submitted by residents. Initiate and manage legal action against individual tenants and/or leaseholders when necessary. Participate as a project team member in the development of capital projects. Advise Project Managers on any issues affecting the project. Arrange and attend meetings, presentations, and exhibitions for residents, requiring work outside normal hours and at various borough locations. Design and conduct social surveys prior to major project commencements. Establish and maintain a customer feedback/complaints procedure for each project. Ensure communication of information on vulnerable residents or those posing risks, in line with policy. Proactively identify vulnerable residents within programmes and ensure adequate long-term provisions for their needs. Devise and maintain systems for reporting defects during and post-work. Conduct resident satisfaction surveys after capital project completion, including a full analysis of results. Regularly review and suggest improvements for resident consultation and communication procedures. Assist in implementing the Best Value Action Plan for the HRA Capital Programme. Perform any other relevant duties necessary for the delivery of the capital investment programme. Person Specification Strong communication and interpersonal skills. Ability to manage multiple tasks and projects simultaneously. Experience in liaising with various stakeholders, including contractors, consultants, and residents. Proactive approach to identifying and addressing resident needs, particularly those who are vulnerable. Ability to work outside normal hours and at different locations as required. Strong problem-solving skills and ability to handle disputes effectively. Experience in conducting surveys and analyzing feedback for continuous improvement. Knowledge of legal processes related to housing and tenant/leaseholder obligations. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Anderselite are currently working with a Bristol based Architectural/ Urban Design client in their search for a Key Director role. This is a unique opportunity and client is looking for someone with the enthusiasm and drive to become and be part of what they do and to develop a long term career with them. The Senior Associate/ Director will play an pivotal role within the Architectural, Masterplanning & Urban Design team for them. We can offer you: • A very competitive salary with great benefits including car allowance, private medical, holiday days plus bank holidays • A varied workload working on a variety of projects including residential strategic land promotion, urban regeneration and major mixed-use sustainable urban extensions across the UK. • The opportunity to join a vibrant, forward - thinking team with the support of friendly, approachable partners who encourage and support your career development • Hybrid working You will be: • developing and overseeing design solutions and strategies for a range of projects encompassing residential strategic land promotion, urban regeneration and major mixed-use sustainable urban extensions across the UK • making significant contributions to major projects or managing a portfolio of smaller projects from feasibility through concept and sketch design including to outline planning • overseeing high quality visualisations from sketch through to illustrative and presentation standard • producing and overseeing a high quality work and creative solutions for clients which are well researched and structured • running the bristol office as well as supporting and leading teams on a day to day basis • contributing towards seeking, wining, and delivering new work • delivering excellent service to clients and providing clear and succinct advice whilst building strong relationships, managing expectations, and adding value to their business • working with the wider business on the delivery of the business strategy and related activities for growth You will need: • Previous office management and team leadership in a planning or architectural practice on residential/mixed-use projects for national house builders or housing developers • Degree in a design related course • Good working knowledge and being up to date in current urban design issues in a UK context • A strong design flair with an interest in delivering high quality projects from a strategic masterplan level to the details of individual built area and urban spaces • Competence in the use of the full range of design focused packages including AutoCad, InDesign, Photoshop, Illustrator and Sketch Up, as well as Microsoft Office suite • Confidence and competence in drawing and sketching by hand and also overseeing teams doing this • The ability to run an office, lead teams and motivate individuals on a day to day basis This is a pressurised but rewarding role for a proven manager and someone who has the resilience and ambition to do well in a senior level role.
Sep 02, 2025
Full time
Anderselite are currently working with a Bristol based Architectural/ Urban Design client in their search for a Key Director role. This is a unique opportunity and client is looking for someone with the enthusiasm and drive to become and be part of what they do and to develop a long term career with them. The Senior Associate/ Director will play an pivotal role within the Architectural, Masterplanning & Urban Design team for them. We can offer you: • A very competitive salary with great benefits including car allowance, private medical, holiday days plus bank holidays • A varied workload working on a variety of projects including residential strategic land promotion, urban regeneration and major mixed-use sustainable urban extensions across the UK. • The opportunity to join a vibrant, forward - thinking team with the support of friendly, approachable partners who encourage and support your career development • Hybrid working You will be: • developing and overseeing design solutions and strategies for a range of projects encompassing residential strategic land promotion, urban regeneration and major mixed-use sustainable urban extensions across the UK • making significant contributions to major projects or managing a portfolio of smaller projects from feasibility through concept and sketch design including to outline planning • overseeing high quality visualisations from sketch through to illustrative and presentation standard • producing and overseeing a high quality work and creative solutions for clients which are well researched and structured • running the bristol office as well as supporting and leading teams on a day to day basis • contributing towards seeking, wining, and delivering new work • delivering excellent service to clients and providing clear and succinct advice whilst building strong relationships, managing expectations, and adding value to their business • working with the wider business on the delivery of the business strategy and related activities for growth You will need: • Previous office management and team leadership in a planning or architectural practice on residential/mixed-use projects for national house builders or housing developers • Degree in a design related course • Good working knowledge and being up to date in current urban design issues in a UK context • A strong design flair with an interest in delivering high quality projects from a strategic masterplan level to the details of individual built area and urban spaces • Competence in the use of the full range of design focused packages including AutoCad, InDesign, Photoshop, Illustrator and Sketch Up, as well as Microsoft Office suite • Confidence and competence in drawing and sketching by hand and also overseeing teams doing this • The ability to run an office, lead teams and motivate individuals on a day to day basis This is a pressurised but rewarding role for a proven manager and someone who has the resilience and ambition to do well in a senior level role.
The Role Senior Project Manager required to work within our clients social housing refurbishment division, covering contracts in and around Stoke on Trent, following a recent contract win with a major Housing Association Essential and Desirable Criteria Lead and develop a team of operational trades and construction staff Have direct responsibility for the safe delivery of social housing refurbishment and retrofit projects Manage sub-contracted labour Liaise with, and update the client with issues and progress Report into the Operations Manager for this contract Ensure contracts and works are delivered safety, on time and in budget Maintain the highest level of Health & Safety procedures Hold full operational responsibility for the ongoing refurbishment projects Mentor and motivate a newly established team Personal Qualities Essential Social housing refurbishment experience Experience in a Project Management refurbishment/maintenance position Experience if working with Retrofit maintenance programmes Excellent leadership and management skills The desire to make a difference in the social housing construction sector Exceptional H&S knowledge Excellent IT skills SMSTS CSCS Full UK driving licence A clear basic DBS Desirable Knowledge and experience of working within Retrofit social housing contracts Additional Information Competitive salary based on experience with profit related bonus Car Allowance ( 3,500). Option to opt into Salary sacrifice car lease 25 days annual leave + bank holidays + your birthday off (34 days total) Sickness pay 26 weeks full pay maternity leave 8 weeks full pay paternity leave Annual pay reviews Discounted gym memberships at national and local gyms Up to 3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Life Insurance Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discounts Excellent opportunity to join one of the leading social housing contractors in the UK, with excellent opportunities for further career development and progression as well as working within a supportive team. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Sep 01, 2025
Full time
The Role Senior Project Manager required to work within our clients social housing refurbishment division, covering contracts in and around Stoke on Trent, following a recent contract win with a major Housing Association Essential and Desirable Criteria Lead and develop a team of operational trades and construction staff Have direct responsibility for the safe delivery of social housing refurbishment and retrofit projects Manage sub-contracted labour Liaise with, and update the client with issues and progress Report into the Operations Manager for this contract Ensure contracts and works are delivered safety, on time and in budget Maintain the highest level of Health & Safety procedures Hold full operational responsibility for the ongoing refurbishment projects Mentor and motivate a newly established team Personal Qualities Essential Social housing refurbishment experience Experience in a Project Management refurbishment/maintenance position Experience if working with Retrofit maintenance programmes Excellent leadership and management skills The desire to make a difference in the social housing construction sector Exceptional H&S knowledge Excellent IT skills SMSTS CSCS Full UK driving licence A clear basic DBS Desirable Knowledge and experience of working within Retrofit social housing contracts Additional Information Competitive salary based on experience with profit related bonus Car Allowance ( 3,500). Option to opt into Salary sacrifice car lease 25 days annual leave + bank holidays + your birthday off (34 days total) Sickness pay 26 weeks full pay maternity leave 8 weeks full pay paternity leave Annual pay reviews Discounted gym memberships at national and local gyms Up to 3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Life Insurance Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discounts Excellent opportunity to join one of the leading social housing contractors in the UK, with excellent opportunities for further career development and progression as well as working within a supportive team. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
MMP Consultancy are currently seeking Major Works Project Manager (Building Safety) for a South London public sector housing organisation. 500 per day LTD (Inside IR35). Working between office, site and home. About the role Will be managing the implementation and delivery of FRA actions from Type 4 risk assessments. Must be familiar with the management of contractors for fire safety remedial projecta on Major Works programmes. Management of a budget of 34 million. Covering High Rise, High Risk Buildings. Knowledge of building regulations, approved document B, social housing and the regulatory reform fire safety order Essential Requirements MCIOB or MRICS is essential. Understanding of Building Safety Act, Golden Thread and Gateway Process. Title: Major Works Project Manager (Building Safety) Salary: 500 per day (Inside IR35) neg. Location: South London Contract: Rolling Contract Expenses: Business related expenses paid upon approval.
Sep 01, 2025
Seasonal
MMP Consultancy are currently seeking Major Works Project Manager (Building Safety) for a South London public sector housing organisation. 500 per day LTD (Inside IR35). Working between office, site and home. About the role Will be managing the implementation and delivery of FRA actions from Type 4 risk assessments. Must be familiar with the management of contractors for fire safety remedial projecta on Major Works programmes. Management of a budget of 34 million. Covering High Rise, High Risk Buildings. Knowledge of building regulations, approved document B, social housing and the regulatory reform fire safety order Essential Requirements MCIOB or MRICS is essential. Understanding of Building Safety Act, Golden Thread and Gateway Process. Title: Major Works Project Manager (Building Safety) Salary: 500 per day (Inside IR35) neg. Location: South London Contract: Rolling Contract Expenses: Business related expenses paid upon approval.
About the Role We are seeking an experienced Asset Manager to lead a dynamic team responsible for delivering high-quality surveying services, planned investment programmes, and major repairs within a large housing portfolio. This role is pivotal in ensuring compliance with the Decent Homes Standard , Health & Safety regulations, and long-term asset management strategies. Key Responsibilities Oversee the planning and delivery of investment programmes and major repair projects, ensuring completion on time and within budget. Maintain and update stock condition databases to inform business planning. Ensure compliance with CDM 2015, HHSRS, and other regulatory requirements. Lead the surveying services team, fostering a culture of performance and accountability. Manage procurement processes, ensuring value for money and robust contractor performance. Engage with residents, stakeholders, and internal teams to ensure effective communication and service delivery. About You MRICS or RICS qualified (or working towards), with strong surveying expertise. Proven experience in asset management, planned maintenance, and project delivery in the housing sector. Strong leadership, budgeting, and contractor management skills. Knowledge of Decent Homes Standard, HHSRS, and CDM 2015 regulations. Excellent communication and stakeholder engagement abilities.
Sep 01, 2025
Seasonal
About the Role We are seeking an experienced Asset Manager to lead a dynamic team responsible for delivering high-quality surveying services, planned investment programmes, and major repairs within a large housing portfolio. This role is pivotal in ensuring compliance with the Decent Homes Standard , Health & Safety regulations, and long-term asset management strategies. Key Responsibilities Oversee the planning and delivery of investment programmes and major repair projects, ensuring completion on time and within budget. Maintain and update stock condition databases to inform business planning. Ensure compliance with CDM 2015, HHSRS, and other regulatory requirements. Lead the surveying services team, fostering a culture of performance and accountability. Manage procurement processes, ensuring value for money and robust contractor performance. Engage with residents, stakeholders, and internal teams to ensure effective communication and service delivery. About You MRICS or RICS qualified (or working towards), with strong surveying expertise. Proven experience in asset management, planned maintenance, and project delivery in the housing sector. Strong leadership, budgeting, and contractor management skills. Knowledge of Decent Homes Standard, HHSRS, and CDM 2015 regulations. Excellent communication and stakeholder engagement abilities.
My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Cheltenham . Typically you will be out at customers a large proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . The role will be working on a new contract with a 5-year programme upgrading 2,500 homes for Cheltenham residents. The initial project will be upgrading kitchens and bathrooms; however, it is expected that the unit will develop into other areas such as decarbonisation retrofit, fire safety and other major refurbishment projects. As such, there is a great opportunity here for someone to increase the scope and level of their responsibility as the business unit grows. Many of their QS have risen quickly through the ranks here - and people stay with them . They are one of the UK s largest privately-owned property services companies with offices UK wide . A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. £54,900 inc car allowance (6.5K) , plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) They have continued to have a fantastic year full of growth and opportunity company wide and are excited to announce a long-term contract win which has been secured within the Capital (planned works/ Refurbishment) division so need an additional Quantity Surveyor in this specialisation and to actively impact their commercial success from the very beginning of a new contract set up. Ultimately, they are a commercially focused business, but they focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of our planned works for our local authority client. Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within the Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Quantity Surveyor Quantity Surveyor QS housing social council kitchen kitchen kitchen bathroom bathroom bathroom fire risk fire risk carbon de-carbonisation decarbonisation retro fit retrofit council cheltenham gloucester bristol gloucs gloucester cheltenham gloucestershire gloucestershire quantity surveyor car company car profit share bonus profit share private health fire fire council housing housing housing
Sep 01, 2025
Full time
My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Cheltenham . Typically you will be out at customers a large proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . The role will be working on a new contract with a 5-year programme upgrading 2,500 homes for Cheltenham residents. The initial project will be upgrading kitchens and bathrooms; however, it is expected that the unit will develop into other areas such as decarbonisation retrofit, fire safety and other major refurbishment projects. As such, there is a great opportunity here for someone to increase the scope and level of their responsibility as the business unit grows. Many of their QS have risen quickly through the ranks here - and people stay with them . They are one of the UK s largest privately-owned property services companies with offices UK wide . A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. £54,900 inc car allowance (6.5K) , plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) They have continued to have a fantastic year full of growth and opportunity company wide and are excited to announce a long-term contract win which has been secured within the Capital (planned works/ Refurbishment) division so need an additional Quantity Surveyor in this specialisation and to actively impact their commercial success from the very beginning of a new contract set up. Ultimately, they are a commercially focused business, but they focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of our planned works for our local authority client. Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within the Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Quantity Surveyor Quantity Surveyor QS housing social council kitchen kitchen kitchen bathroom bathroom bathroom fire risk fire risk carbon de-carbonisation decarbonisation retro fit retrofit council cheltenham gloucester bristol gloucs gloucester cheltenham gloucestershire gloucestershire quantity surveyor car company car profit share bonus profit share private health fire fire council housing housing housing
This role is key to support the successful delivery of whg's investment programme, you will be supporting the Project Manager, and as part of the delivery team, working closely with colleagues and our contractors to ensure that the project delivers and complies to the contracted standards, ensuring value for money and customer focus. Client Details whg are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities. We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet. We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce. Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description Support the Project Managers to ensure contractors are delivering our major works projects Collect appropriate information to record progress and compliance with the specifications To undertake a full stock condition survey of homes as part of the supervision and handover of the main works Supporting the Project Manager with site inspections and to verify compliance with appropriate standards relating to asbestos, Building Safety, planned investment specifications, statutory approvals and compliance Record and approve variations and ensure they are administered in accordance with the contractual conditions and costs are scrutinised to ensure they represent good value Profile Experience of managing Social Housing planned works projects. Experience of working with and managing contractors. Experience working with customers. Excellent IT Skills, in particular the ability to use Microsoft Word and Excel Excellent written and verbal communication skills A thorough understanding of health and safety legislation Desirable - A construction or building related qualification at HNC level Job Offer Annual salary of up to 45,238 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
Sep 01, 2025
Full time
This role is key to support the successful delivery of whg's investment programme, you will be supporting the Project Manager, and as part of the delivery team, working closely with colleagues and our contractors to ensure that the project delivers and complies to the contracted standards, ensuring value for money and customer focus. Client Details whg are one of the Midlands' leading and most successful providers of high quality homes. Owning and managing around 22,000 properties, we provide affordable, good quality homes and community-based services, creating sustainable and resilient communities. We are a proud champion of our places, working with our partners to secure future prosperity through regeneration, place shaping, community investment and improving wellbeing. Achieved G1 (Governance) and V1 (Financial viability) ratings, as well as C1 in the new Consumer Standard, by the Regulator of Social Housing (RSH) - the highest available rating in each category. Recognised as one of the UK's Best Places to Work for the second year. Named one of UK's biggest housing builders in Inside Housing's annual Top 50 Biggest Builders 2025 list. We believe that a good quality, affordable home is the cornerstone of a successful life. Our focus on providing more quality homes and extending the impact of our services reflects our dedication to our customers, communities and the planet. We aim to create an outstanding workplace that attracts and retains top talent, fostering excellent performance with our diverse and skilled workforce. Our 2030 plan sets out an ambitious programme of change, working in partnership with our customers and colleagues, through six transformational projects that will shape our future. Description Support the Project Managers to ensure contractors are delivering our major works projects Collect appropriate information to record progress and compliance with the specifications To undertake a full stock condition survey of homes as part of the supervision and handover of the main works Supporting the Project Manager with site inspections and to verify compliance with appropriate standards relating to asbestos, Building Safety, planned investment specifications, statutory approvals and compliance Record and approve variations and ensure they are administered in accordance with the contractual conditions and costs are scrutinised to ensure they represent good value Profile Experience of managing Social Housing planned works projects. Experience of working with and managing contractors. Experience working with customers. Excellent IT Skills, in particular the ability to use Microsoft Word and Excel Excellent written and verbal communication skills A thorough understanding of health and safety legislation Desirable - A construction or building related qualification at HNC level Job Offer Annual salary of up to 45,238 Car allowance of 1,000 Local government pension scheme Flexible working 30 days annual leave + bank holidays Option to purchase additional 5 days leave Investment in learning and CPD Cycle to work scheme Boost benefits portal access
Role: Inventory and Asset Quarantine Control Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: 180 - 220 p/d PAYE + 36 days annual leave 260 - 300 p/d Umbrella Be part of the UK's most ambitious energy project Rullion, a leading recruitment partner in the Nuclear & Renewables sector, is searching for a Inventory and Asset Quarantine Control with a proven background in supporting the end-to-end material management process to join the landmark Hinkley Point C project. As the site transitions into the Mechanical, Electrical, and HVAC (MEH) phase, this is your opportunity to help shape the future of low-carbon energy in the UK. Job Purpose / Overview As an Inventory and Asset Quarantine Control you will be supporting the end-to-end material management process, ensuring timely and accurate reconciliation of data for assets and material released to the site construction teams. This role involves coordinating with project managers, catalogue, teams and warehouse teams to ensure inventory needs are met. Principal Accountabilities Collaborate with project managers, procurement, and warehousing teams to ensure accurate data in the digital tools operating across the HPC project Manage & execute the transfer of data between digital tools operating within the HPC project where required. Ensure quarantined assets are identified in a timely manner, placing them in a digital hold and aligning that status with delivery paperwork and off-site storage facilities. Interrogate project reports (PowerBi hosted) to support the timely alignment of assets and materials. Support the warehouse and site teams though inventory reconciliation. Govern process adherence and data quality in flows between the digital tools operating on the HPC project Provide accurate data in response to requests from across the Construction and Quality organisations covering inventory reconciliation, asset status, and quarantine. Knowledge, Skills, Qualifications & Experience Essential: Strong attention to detail when working with data Strong verbal and written communication skills to effectively share findings with stakeholders A solid understanding of data sources, data organisation and storage Strong IT skills, Excel, Power Point Experience of working with large data sets Knowledge of Power Bi Experience of digital tools used in materials management Desirable: Previous experience of digital tools used for the management of materials -Enterprise Asset Management software would be an advantage Previous experience of the HPC project would be an advantage Why Join Hinkley Point C? Play a pivotal role in one of Europe's largest low-carbon energy projects. Be part of a world-class engineering and delivery team. Long-term work stability on a high-profile, nationally significant infrastructure project. Accommodation support and allowances for non-local professionals. Career-defining opportunity with exposure to major nuclear construction methodology. Application Information: If this sounds of interest, please APPLY NOW with your CV and a cover letter highlighting your suitability for this exciting role. Good Luck! This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Thanks Rullion Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Sep 01, 2025
Contractor
Role: Inventory and Asset Quarantine Control Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: 180 - 220 p/d PAYE + 36 days annual leave 260 - 300 p/d Umbrella Be part of the UK's most ambitious energy project Rullion, a leading recruitment partner in the Nuclear & Renewables sector, is searching for a Inventory and Asset Quarantine Control with a proven background in supporting the end-to-end material management process to join the landmark Hinkley Point C project. As the site transitions into the Mechanical, Electrical, and HVAC (MEH) phase, this is your opportunity to help shape the future of low-carbon energy in the UK. Job Purpose / Overview As an Inventory and Asset Quarantine Control you will be supporting the end-to-end material management process, ensuring timely and accurate reconciliation of data for assets and material released to the site construction teams. This role involves coordinating with project managers, catalogue, teams and warehouse teams to ensure inventory needs are met. Principal Accountabilities Collaborate with project managers, procurement, and warehousing teams to ensure accurate data in the digital tools operating across the HPC project Manage & execute the transfer of data between digital tools operating within the HPC project where required. Ensure quarantined assets are identified in a timely manner, placing them in a digital hold and aligning that status with delivery paperwork and off-site storage facilities. Interrogate project reports (PowerBi hosted) to support the timely alignment of assets and materials. Support the warehouse and site teams though inventory reconciliation. Govern process adherence and data quality in flows between the digital tools operating on the HPC project Provide accurate data in response to requests from across the Construction and Quality organisations covering inventory reconciliation, asset status, and quarantine. Knowledge, Skills, Qualifications & Experience Essential: Strong attention to detail when working with data Strong verbal and written communication skills to effectively share findings with stakeholders A solid understanding of data sources, data organisation and storage Strong IT skills, Excel, Power Point Experience of working with large data sets Knowledge of Power Bi Experience of digital tools used in materials management Desirable: Previous experience of digital tools used for the management of materials -Enterprise Asset Management software would be an advantage Previous experience of the HPC project would be an advantage Why Join Hinkley Point C? Play a pivotal role in one of Europe's largest low-carbon energy projects. Be part of a world-class engineering and delivery team. Long-term work stability on a high-profile, nationally significant infrastructure project. Accommodation support and allowances for non-local professionals. Career-defining opportunity with exposure to major nuclear construction methodology. Application Information: If this sounds of interest, please APPLY NOW with your CV and a cover letter highlighting your suitability for this exciting role. Good Luck! This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Thanks Rullion Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Title: Senior/Principal Town Planner Location: Leeds/Manchester/ Sheffield Penguin Recruitment is delighted to be supporting one of the world's leading multi-disciplinary consultancy firms. Renowned for their expertise across infrastructure, energy, environment, transport, and development, they offer unparalleled opportunities for talented individuals in search of a rewarding career. We are looking to speak with experienced Town Planners at Senior and Principal level to join their highly successful and progressive planning team in the North of England. This is an opportunity to play a key role in delivering some of the UK's most exciting infrastructure and development projects while supporting the continued growth of a consultancy recognised globally for thought leadership in sustainability, Net Zero, ESG, Biodiversity Net Gain, and digital transformation. You will be part of a genuinely collaborative environment where every voice is valued equally. The organisation works with an impressive portfolio of clients including government bodies, major infrastructure providers, housing and regeneration agencies, transport organisations, local authorities, and private developers. The Role As a Senior/Principal Planner, your purpose will include: Acting as Planning Lead on projects across a range of markets and sectors. Leading on bid preparation, tender submissions and framework responses. Acting as lead consultant for multi-disciplinary projects and taking responsibility for project management and delivery. Providing support and mentorship to junior colleagues while working closely with Planning team leaders. Collaborating across environmental, engineering, and design disciplines within a multi-disciplinary consultancy environment (UK and international). Engaging with market and client leads to support business growth and development opportunities. What You Can Bring A relevant Planning degree (RTPI membership desirable). Self-motivated, enthusiastic, and resilient approach to work. Strong time management skills with a proven track record of delivering under pressure. Understanding of TCPA, DCO, TWAO or equivalent planning applications. Experience with the Environmental Impact Assessment process, strategic planning and planning policy. Ability to work effectively as part of multi-disciplinary teams and confidently contribute across projects. Excellent written and verbal communication skills with the ability to explain planning issues clearly and persuasively. Demonstrable experience in developing client relationships and supporting work winning/market growth. Why Join? This consultancy has consistently been recognised as one of the best places to work, with awards including LinkedIn's Top 25 Companies and Times Top 50 Employers for Women. You will benefit from: Working on some of the UK's most high-profile and complex infrastructure and development projects. A strong commitment to sustainability, Net Zero and creating social value. Inclusive employee networks and policies designed to support all backgrounds and lifestyles. Flexible working arrangements to support your wellbeing and work-life balance. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Sep 01, 2025
Full time
Title: Senior/Principal Town Planner Location: Leeds/Manchester/ Sheffield Penguin Recruitment is delighted to be supporting one of the world's leading multi-disciplinary consultancy firms. Renowned for their expertise across infrastructure, energy, environment, transport, and development, they offer unparalleled opportunities for talented individuals in search of a rewarding career. We are looking to speak with experienced Town Planners at Senior and Principal level to join their highly successful and progressive planning team in the North of England. This is an opportunity to play a key role in delivering some of the UK's most exciting infrastructure and development projects while supporting the continued growth of a consultancy recognised globally for thought leadership in sustainability, Net Zero, ESG, Biodiversity Net Gain, and digital transformation. You will be part of a genuinely collaborative environment where every voice is valued equally. The organisation works with an impressive portfolio of clients including government bodies, major infrastructure providers, housing and regeneration agencies, transport organisations, local authorities, and private developers. The Role As a Senior/Principal Planner, your purpose will include: Acting as Planning Lead on projects across a range of markets and sectors. Leading on bid preparation, tender submissions and framework responses. Acting as lead consultant for multi-disciplinary projects and taking responsibility for project management and delivery. Providing support and mentorship to junior colleagues while working closely with Planning team leaders. Collaborating across environmental, engineering, and design disciplines within a multi-disciplinary consultancy environment (UK and international). Engaging with market and client leads to support business growth and development opportunities. What You Can Bring A relevant Planning degree (RTPI membership desirable). Self-motivated, enthusiastic, and resilient approach to work. Strong time management skills with a proven track record of delivering under pressure. Understanding of TCPA, DCO, TWAO or equivalent planning applications. Experience with the Environmental Impact Assessment process, strategic planning and planning policy. Ability to work effectively as part of multi-disciplinary teams and confidently contribute across projects. Excellent written and verbal communication skills with the ability to explain planning issues clearly and persuasively. Demonstrable experience in developing client relationships and supporting work winning/market growth. Why Join? This consultancy has consistently been recognised as one of the best places to work, with awards including LinkedIn's Top 25 Companies and Times Top 50 Employers for Women. You will benefit from: Working on some of the UK's most high-profile and complex infrastructure and development projects. A strong commitment to sustainability, Net Zero and creating social value. Inclusive employee networks and policies designed to support all backgrounds and lifestyles. Flexible working arrangements to support your wellbeing and work-life balance. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Logistics Project Manager - Stores Transformation A leading facilities and infrastructure services provider is seeking a highly organised and proactive Logistics Project Manager to support the successful delivery of a major stores transformation project. This is a pivotal role focused on streamlining material handling, storage, and distribution processes to meet project timelines and operational requirements. Working closely with senior stakeholders, you will coordinate logistics and project management activities to ensure the efficient design, setup, and operational readiness of a new stores function. Key Responsibilities Manage the end-to-end delivery of a stores transformation project, ensuring key milestones are achieved on time and within budget. Serve as the central point of contact between procurement, operations, and site teams for all stores-related activity. Lead logistics planning including material flow, warehousing, stock control, and distribution. Liaise with internal teams, suppliers, and contractors to ensure seamless integration of logistics and operational requirements. Oversee the physical setup of new or reorganised stores, including layout planning and installation of storage solutions. Ensure compliance with health & safety, fire safety, and environmental standards across all stores facilities. Support the implementation of inventory management systems aligned with operational needs. Collaborate with procurement to develop stock control and replenishment strategies that minimise downtime. Coordinate the phased migration of existing stock to new locations with minimal disruption. Develop and document procedures for goods receiving, storage, issuing, and distribution. Maintain project plans, schedules, and risk registers, providing regular updates to senior leadership. Produce clear dashboards and progress reports for project stakeholders. Support training and handover to site teams to embed new processes effectively. Drive change management initiatives to support the adoption of new ways of working. Skills & Experience Demonstrable experience in project management within logistics, warehousing, or supply chain environments. Strong understanding of stores operations, stock control, and logistics processes. Excellent organisational and planning skills with the ability to manage multiple workstreams. Effective stakeholder management and communication skills. Familiarity with project management tools and methodologies (e.g., MS Project, PRINCE2). Analytical mindset with strong problem-solving skills and attention to detail. Experience with IFS or similar systems is advantageous. Qualifications Degree or equivalent experience in Logistics, Supply Chain, Business, or Project Management. Project Management qualification (e.g., PRINCE2, APM PMQ) is desirable.
Sep 01, 2025
Full time
Logistics Project Manager - Stores Transformation A leading facilities and infrastructure services provider is seeking a highly organised and proactive Logistics Project Manager to support the successful delivery of a major stores transformation project. This is a pivotal role focused on streamlining material handling, storage, and distribution processes to meet project timelines and operational requirements. Working closely with senior stakeholders, you will coordinate logistics and project management activities to ensure the efficient design, setup, and operational readiness of a new stores function. Key Responsibilities Manage the end-to-end delivery of a stores transformation project, ensuring key milestones are achieved on time and within budget. Serve as the central point of contact between procurement, operations, and site teams for all stores-related activity. Lead logistics planning including material flow, warehousing, stock control, and distribution. Liaise with internal teams, suppliers, and contractors to ensure seamless integration of logistics and operational requirements. Oversee the physical setup of new or reorganised stores, including layout planning and installation of storage solutions. Ensure compliance with health & safety, fire safety, and environmental standards across all stores facilities. Support the implementation of inventory management systems aligned with operational needs. Collaborate with procurement to develop stock control and replenishment strategies that minimise downtime. Coordinate the phased migration of existing stock to new locations with minimal disruption. Develop and document procedures for goods receiving, storage, issuing, and distribution. Maintain project plans, schedules, and risk registers, providing regular updates to senior leadership. Produce clear dashboards and progress reports for project stakeholders. Support training and handover to site teams to embed new processes effectively. Drive change management initiatives to support the adoption of new ways of working. Skills & Experience Demonstrable experience in project management within logistics, warehousing, or supply chain environments. Strong understanding of stores operations, stock control, and logistics processes. Excellent organisational and planning skills with the ability to manage multiple workstreams. Effective stakeholder management and communication skills. Familiarity with project management tools and methodologies (e.g., MS Project, PRINCE2). Analytical mindset with strong problem-solving skills and attention to detail. Experience with IFS or similar systems is advantageous. Qualifications Degree or equivalent experience in Logistics, Supply Chain, Business, or Project Management. Project Management qualification (e.g., PRINCE2, APM PMQ) is desirable.
Are you looking to join a reputable Housing Association in Northamptonshire? They are looking for an experienced Asset Investment Manager who can hit the ground running successfully. Are you the experienced Asset Investment Manager they are on the search for? You have the chance to work for them on an interim basis to see if this is really the suitable environment for you! The successful Asset Investment Manager will have: Experience in delivering major investment projects within social housing. Experience in managing teams within a social housing setting including building surveyors. Experience in budget management Run several work streams and formalise SOP's for better working arrangements The Asset Investment Manager roles offer: Free Parking A train station a five minute walk away from office A reputable working environment Inclusive culture For more information call Fatima on (phone number removed) or email on (url removed)!
Sep 01, 2025
Contractor
Are you looking to join a reputable Housing Association in Northamptonshire? They are looking for an experienced Asset Investment Manager who can hit the ground running successfully. Are you the experienced Asset Investment Manager they are on the search for? You have the chance to work for them on an interim basis to see if this is really the suitable environment for you! The successful Asset Investment Manager will have: Experience in delivering major investment projects within social housing. Experience in managing teams within a social housing setting including building surveyors. Experience in budget management Run several work streams and formalise SOP's for better working arrangements The Asset Investment Manager roles offer: Free Parking A train station a five minute walk away from office A reputable working environment Inclusive culture For more information call Fatima on (phone number removed) or email on (url removed)!
Interim Voids Project Manager, 6-month contract, hybrid working, £400 - 450 p/day Inside IR35 Your new company We are seeking an experienced Surveyor/Project Manager to support the delivery of major and extensive void property refurbishments within council-owned social housing stock. The successful candidate will play a key role in bringing properties back to a lettable standard within the current financial year. Your new role Conduct detailed inspections of void properties and identify required repairs and compliance issues.Prepare comprehensive scopes of work, supported by photos, videos, and notes.Manage utility clearance and coordinate with contractors to initiate works.Price works using Schedule of Rates (SOR) and monitor costs against budget.Distinguish between capital and revenue expenditure for audit purposes.Develop and manage timelines for project delivery.Issue work orders and ensure contractor understanding of scope and expectations.Carry out interim and final inspections, ensuring quality and certification.Track KPIs including delivery time, cost per void, and quality scores.Provide regular progress reports to management.Liaise with internal stakeholders, including allocations and lettings teams.Identify and mitigate risks such as asbestos, structural issues, or vandalism.Support continuous improvement through post-completion reviews. What you'll need to succeed Proven experience in surveying and managing major void works.Strong understanding of compliance standards and SOR pricing.Excellent project management and stakeholder coordination skills.Driving preferred due to site mobility requirements. What you'll get in return Flexible working options available. Long-term contract opportunity. Competitive daily rate on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 01, 2025
Seasonal
Interim Voids Project Manager, 6-month contract, hybrid working, £400 - 450 p/day Inside IR35 Your new company We are seeking an experienced Surveyor/Project Manager to support the delivery of major and extensive void property refurbishments within council-owned social housing stock. The successful candidate will play a key role in bringing properties back to a lettable standard within the current financial year. Your new role Conduct detailed inspections of void properties and identify required repairs and compliance issues.Prepare comprehensive scopes of work, supported by photos, videos, and notes.Manage utility clearance and coordinate with contractors to initiate works.Price works using Schedule of Rates (SOR) and monitor costs against budget.Distinguish between capital and revenue expenditure for audit purposes.Develop and manage timelines for project delivery.Issue work orders and ensure contractor understanding of scope and expectations.Carry out interim and final inspections, ensuring quality and certification.Track KPIs including delivery time, cost per void, and quality scores.Provide regular progress reports to management.Liaise with internal stakeholders, including allocations and lettings teams.Identify and mitigate risks such as asbestos, structural issues, or vandalism.Support continuous improvement through post-completion reviews. What you'll need to succeed Proven experience in surveying and managing major void works.Strong understanding of compliance standards and SOR pricing.Excellent project management and stakeholder coordination skills.Driving preferred due to site mobility requirements. What you'll get in return Flexible working options available. Long-term contract opportunity. Competitive daily rate on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Interim Project Manager (New Build), London, 6-month contract, £450 - £500 p/day Inside IR35 Your new company Are you an experienced project manager with a passion for delivering impactful capital projects? Join our clients' capital works team to lead the delivery of major and new-build housing projects that make a real difference in their communities. Your new role Manage capital projects from concept to completion, ensuring delivery on time, within budget, and to high standards.Collaborate with internal teams and external consultants to meet project goals.Oversee risk, health and safety, and ensure compliance with planning and procurement regulations.Engage stakeholders and residents, ensuring their voices shape our projects.Monitor performance, manage budgets, and maintain accurate project records. What you'll need to succeed Recognised project management qualification (e.g. PRINCE2 Practitioner).Membership of a relevant professional body (e.g. RICS, RIBA, ICE).Proven experience delivering complex capital works and housing projects.Strong communication, stakeholder management, and problem-solving skills.Knowledge of construction, planning, procurement, and financial management. What you'll get in return Flexible working options available. Competitive daily rate. Long-term contract. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 01, 2025
Seasonal
Interim Project Manager (New Build), London, 6-month contract, £450 - £500 p/day Inside IR35 Your new company Are you an experienced project manager with a passion for delivering impactful capital projects? Join our clients' capital works team to lead the delivery of major and new-build housing projects that make a real difference in their communities. Your new role Manage capital projects from concept to completion, ensuring delivery on time, within budget, and to high standards.Collaborate with internal teams and external consultants to meet project goals.Oversee risk, health and safety, and ensure compliance with planning and procurement regulations.Engage stakeholders and residents, ensuring their voices shape our projects.Monitor performance, manage budgets, and maintain accurate project records. What you'll need to succeed Recognised project management qualification (e.g. PRINCE2 Practitioner).Membership of a relevant professional body (e.g. RICS, RIBA, ICE).Proven experience delivering complex capital works and housing projects.Strong communication, stakeholder management, and problem-solving skills.Knowledge of construction, planning, procurement, and financial management. What you'll get in return Flexible working options available. Competitive daily rate. Long-term contract. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Senior Business Support Officer Location: 1 Catford Road, Catford, London, SE6 4RU Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 19.92 per hour Job Ref: OR12142 Responsibilities Provide modern, customer-focused, efficient, and effective administrative and clerical support to directorates, including project support where required. Deliver a wide range of both routine and more complex administrative tasks to support the effective and efficient delivery of services within directorates. Focus on providing administrative support to the Housing Service, with potential future support to other Directorates as needed. Undertake all administrative work associated with the ordering and tracking of repairs works/disrepair specifications through to completion, including liaison with residents, contractors, surveyors, and other stakeholders, and effective use of key IT systems. Work with colleagues in other areas of the service to resolve operational issues, complaints, and enquiries, ensuring compliance with Lewisham Council s deadlines for responses. Manage the delivery of complex repairs and damp and mould as required, including planning, sequencing, and coordination of works, and liaising with tenants, leaseholders, contractors, and other stakeholders. Support the design and implementation of high-quality administrative and management information systems to support the work of the service, including ongoing evaluation and review. Provide background information to enable staff to respond fully to reports of housing disrepair, complaints, and other enquiries. Collate and produce reports and statistical information for pre and post inspections, contractor performance, and other issues relating to contract management. Support the organisation of statutory visits, meetings, and case conferences, including preparing papers, inviting attendees, and booking travel. Take accurate notes at meetings or other events, ensuring confidentiality is maintained at all times. Support the organisation and delivery of events and training courses, including booking venues or catering and arranging travel/accommodation. Collate, print, and distribute documents or materials as required or requested by the directorate. Process all correspondence, including logging, distribution, monitoring, prioritising, and reporting on progress and filing as appropriate. Undertake basic research and analysis of information in relation to directorates. Foster positive team working across the service and promote effective working relationships with residents, contractors, and other key stakeholders to ensure smooth running of the repairs process. Provide financial administrative support, including processing payments, compensation claims, fees, raising of purchasing orders, virements, and provision of appropriate budget reports for management reporting. Manage basic internal queries and information requests, referring more complex queries to Team Managers as necessary. Assist in the delivery of general office management tasks within the department, including supporting Business Continuity and Health & Safety processes and maintaining corporate registers or contract lists. Comply with policies and procedures relating to safeguarding, child protection, health, safety, and security, confidentiality, and data protection, reporting all concerns to an appropriate person. Ensure duties are carried out in accordance with the Council s policies and Code of Conduct, incorporating values and behaviours of being ambitious, inclusive, collaborative, accountable, and trustworthy. Take a proactive role, taking personal ownership and responsibility for the delivery of excellent customer services within your area, working closely with colleagues in relevant directorates to provide a seamless service. Support other areas of the authority with their administrative duties as part of a corporate administrative function, including support for OFTSED inspections, Peer Challenges, and any other urgent administrative matter. Change location in accordance with the needs of the service as required. Person Specification Good understanding of the role and functions of local government and the key issues facing local government, particularly in an inner London context. Good understanding of the organisation, management, and control of administrative, business support, and customer contact processes. Understanding of the legal and financial framework within which local government operates, and its role within the local community. Awareness of quality and major service issues facing the Council, particularly housing services. Awareness of the impact of major legislative change on local authority political and organisational structures as well as services and functions. Understanding of the importance of confidentiality and sensitivity with regard to dealing with residents and members of the public. Ability to deliver a wide range of administrative, business support, and customer contact processes. Ability to work effectively under supervision, delivering allocated tasks and work priorities within a changing environment to meet deadlines. Able to maintain discretion when dealing with sensitive and/or confidential information. Ability to work on own initiative where appropriate, but identify when it is necessary to seek advice or refer non-routine or more complex issues and queries to a senior officer. Good ICT skills including spreadsheets, databases, and word processing. Confident user of core business ICT systems, including LCS, EHM, Controcc, Oracle, Tribal/Synergy, SharePoint, and Microsoft packages. Effective verbal and written communication skills, with a good level of numeracy. Excellent customer service skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners. Well-developed organisational and time management skills. Demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards. Demonstrable experience of dealing effectively with the public face-to-face, by telephone, and via web enquiries. Experience of working within a busy team. Experience in handling contentious and confidential issues in an effective manner. Experience in working within a pressurised environment, prioritising and organising conflicting workloads. Experience of liaising effectively with both statutory and non-statutory agencies. Good standard of general education. Awareness of and a commitment to Equality of Access and Opportunity in a diverse community. Understanding of how equality and diversity relates to this post. Able to remain calm when working under pressure with a high workload. Positive attitude to solving complex problems. Responsive and customer-focused attitude, with a flexible approach to working as part of a team and a willingness to learn new skills. Able to work outside standard working hours as required. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 01, 2025
Contractor
Senior Business Support Officer Location: 1 Catford Road, Catford, London, SE6 4RU Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 19.92 per hour Job Ref: OR12142 Responsibilities Provide modern, customer-focused, efficient, and effective administrative and clerical support to directorates, including project support where required. Deliver a wide range of both routine and more complex administrative tasks to support the effective and efficient delivery of services within directorates. Focus on providing administrative support to the Housing Service, with potential future support to other Directorates as needed. Undertake all administrative work associated with the ordering and tracking of repairs works/disrepair specifications through to completion, including liaison with residents, contractors, surveyors, and other stakeholders, and effective use of key IT systems. Work with colleagues in other areas of the service to resolve operational issues, complaints, and enquiries, ensuring compliance with Lewisham Council s deadlines for responses. Manage the delivery of complex repairs and damp and mould as required, including planning, sequencing, and coordination of works, and liaising with tenants, leaseholders, contractors, and other stakeholders. Support the design and implementation of high-quality administrative and management information systems to support the work of the service, including ongoing evaluation and review. Provide background information to enable staff to respond fully to reports of housing disrepair, complaints, and other enquiries. Collate and produce reports and statistical information for pre and post inspections, contractor performance, and other issues relating to contract management. Support the organisation of statutory visits, meetings, and case conferences, including preparing papers, inviting attendees, and booking travel. Take accurate notes at meetings or other events, ensuring confidentiality is maintained at all times. Support the organisation and delivery of events and training courses, including booking venues or catering and arranging travel/accommodation. Collate, print, and distribute documents or materials as required or requested by the directorate. Process all correspondence, including logging, distribution, monitoring, prioritising, and reporting on progress and filing as appropriate. Undertake basic research and analysis of information in relation to directorates. Foster positive team working across the service and promote effective working relationships with residents, contractors, and other key stakeholders to ensure smooth running of the repairs process. Provide financial administrative support, including processing payments, compensation claims, fees, raising of purchasing orders, virements, and provision of appropriate budget reports for management reporting. Manage basic internal queries and information requests, referring more complex queries to Team Managers as necessary. Assist in the delivery of general office management tasks within the department, including supporting Business Continuity and Health & Safety processes and maintaining corporate registers or contract lists. Comply with policies and procedures relating to safeguarding, child protection, health, safety, and security, confidentiality, and data protection, reporting all concerns to an appropriate person. Ensure duties are carried out in accordance with the Council s policies and Code of Conduct, incorporating values and behaviours of being ambitious, inclusive, collaborative, accountable, and trustworthy. Take a proactive role, taking personal ownership and responsibility for the delivery of excellent customer services within your area, working closely with colleagues in relevant directorates to provide a seamless service. Support other areas of the authority with their administrative duties as part of a corporate administrative function, including support for OFTSED inspections, Peer Challenges, and any other urgent administrative matter. Change location in accordance with the needs of the service as required. Person Specification Good understanding of the role and functions of local government and the key issues facing local government, particularly in an inner London context. Good understanding of the organisation, management, and control of administrative, business support, and customer contact processes. Understanding of the legal and financial framework within which local government operates, and its role within the local community. Awareness of quality and major service issues facing the Council, particularly housing services. Awareness of the impact of major legislative change on local authority political and organisational structures as well as services and functions. Understanding of the importance of confidentiality and sensitivity with regard to dealing with residents and members of the public. Ability to deliver a wide range of administrative, business support, and customer contact processes. Ability to work effectively under supervision, delivering allocated tasks and work priorities within a changing environment to meet deadlines. Able to maintain discretion when dealing with sensitive and/or confidential information. Ability to work on own initiative where appropriate, but identify when it is necessary to seek advice or refer non-routine or more complex issues and queries to a senior officer. Good ICT skills including spreadsheets, databases, and word processing. Confident user of core business ICT systems, including LCS, EHM, Controcc, Oracle, Tribal/Synergy, SharePoint, and Microsoft packages. Effective verbal and written communication skills, with a good level of numeracy. Excellent customer service skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners. Well-developed organisational and time management skills. Demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards. Demonstrable experience of dealing effectively with the public face-to-face, by telephone, and via web enquiries. Experience of working within a busy team. Experience in handling contentious and confidential issues in an effective manner. Experience in working within a pressurised environment, prioritising and organising conflicting workloads. Experience of liaising effectively with both statutory and non-statutory agencies. Good standard of general education. Awareness of and a commitment to Equality of Access and Opportunity in a diverse community. Understanding of how equality and diversity relates to this post. Able to remain calm when working under pressure with a high workload. Positive attitude to solving complex problems. Responsive and customer-focused attitude, with a flexible approach to working as part of a team and a willingness to learn new skills. Able to work outside standard working hours as required. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
