Closing Date: 18 September 2025 Ref 7066 Save the Children UK is seeking a dynamic and motivated Sales Lead to join our Humanitarian Leadership Academy (HLA) . In this pivotal role, you will lead the growth of our commercial arm, HLA Enterprise (HLA-E), by expanding income streams, strengthening partnerships, and ensuring the long-term sustainability of our innovative learning platforms, including Kaya. This is an exciting opportunity to play a key role in advancing locally led humanitarian action, helping us reach more learners worldwide, and ultimately supporting communities to better prepare for and respond to crises. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the Team: The Humanitarian Leadership Academy's (HLA's) mission is to inspire a movement for locally led humanitarian action. Our purpose is to work with local actors and organisations to provide tailored resilience and crisis response support that addresses their specific needs, focusing on nurturing and empowering local leaders , driving collective action through our networks, thought leadership & research and amplifying local expertise , creating opportunities for change and collaboration. The HLA provides learning opportunities that help the humanitarian sector become more locally led, reaching over 450,000 learners in 190 countries. Through our commercial arm, HLA Enterprise (HLA-E), we deliver innovative online learning products and consultancy services, centred around Kaya , our global digital platform offering 500+ courses in multiple languages. About the role As the HLA Sales Lead, you will lead and manage commercial activity for HLA-Enterprise (HLA-E), driving the growth and diversification of income streams by selling our innovative learning products and services to individuals and organisations in the humanitarian and development sectors. You will be responsible for acquiring new partners and renewing and expanding existing ones. This involves identifying opportunities, working closely with HLA teams to create awareness of our offer, converting enquiries, upscaling partnerships, and building a strong portfolio of clients for Kaya and other e-learning solutions. You will also play a key role in building partnerships across Save the Children and the wider sector, ensuring the financial sustainability of HLA and supporting its strategic direction. In this role, you will: Deliver on HLA-E sales strategy to diversify and increase HLA-E income streams, ensuring delivery of agreed targets and business growth Ability to ensure clear and timely reporting of the sales performance. Support the development of a new go-to-market strategy to grow HLA's commercial revenue from products and services, working to set and achieve agreed income targets for . Identify and secure new business opportunities in the e-learning market for HLA's solutions, products, and services, ensuring a robust prospect pipeline. Responsible for all Kaya & HLA-E sales, account management of clients and pitching for new clients/audiences and on-going client management. Enhance the customer journey to improve conversion rates, managing key performance metrics such as income, profitability, and return on investment. Build and manage relationships with potential customers and partners by working closely with HLA colleagues across various functions. Explore innovative funding mechanisms that provide mutual benefits for the HLA and donors, such as social investment. Represent HLA in external forums to promote its mission and seek new opportunities for collaboration. Support strong internal communication and contribute to building an inclusive and supportive team culture. About you We are looking for someone with the following experience, competencies and skills : Strong understanding and proven experience in sales and target setting Strong account management and relationship management skills Ability to work as part of a high performing team as well as independently Strong representational and communication skills Understanding of the international humanitarian system and/or the learning sector Experience presenting complex information to varied audiences in an engaging way Experience of working with legal agreements, contracts, and internal procedures Solutions-focused with strong problem-solving skills including tracking against the budget Flexibility and adaptability in a fast-paced environment Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Ways of Working: The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview . Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Sep 04, 2025
Full time
Closing Date: 18 September 2025 Ref 7066 Save the Children UK is seeking a dynamic and motivated Sales Lead to join our Humanitarian Leadership Academy (HLA) . In this pivotal role, you will lead the growth of our commercial arm, HLA Enterprise (HLA-E), by expanding income streams, strengthening partnerships, and ensuring the long-term sustainability of our innovative learning platforms, including Kaya. This is an exciting opportunity to play a key role in advancing locally led humanitarian action, helping us reach more learners worldwide, and ultimately supporting communities to better prepare for and respond to crises. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the Team: The Humanitarian Leadership Academy's (HLA's) mission is to inspire a movement for locally led humanitarian action. Our purpose is to work with local actors and organisations to provide tailored resilience and crisis response support that addresses their specific needs, focusing on nurturing and empowering local leaders , driving collective action through our networks, thought leadership & research and amplifying local expertise , creating opportunities for change and collaboration. The HLA provides learning opportunities that help the humanitarian sector become more locally led, reaching over 450,000 learners in 190 countries. Through our commercial arm, HLA Enterprise (HLA-E), we deliver innovative online learning products and consultancy services, centred around Kaya , our global digital platform offering 500+ courses in multiple languages. About the role As the HLA Sales Lead, you will lead and manage commercial activity for HLA-Enterprise (HLA-E), driving the growth and diversification of income streams by selling our innovative learning products and services to individuals and organisations in the humanitarian and development sectors. You will be responsible for acquiring new partners and renewing and expanding existing ones. This involves identifying opportunities, working closely with HLA teams to create awareness of our offer, converting enquiries, upscaling partnerships, and building a strong portfolio of clients for Kaya and other e-learning solutions. You will also play a key role in building partnerships across Save the Children and the wider sector, ensuring the financial sustainability of HLA and supporting its strategic direction. In this role, you will: Deliver on HLA-E sales strategy to diversify and increase HLA-E income streams, ensuring delivery of agreed targets and business growth Ability to ensure clear and timely reporting of the sales performance. Support the development of a new go-to-market strategy to grow HLA's commercial revenue from products and services, working to set and achieve agreed income targets for . Identify and secure new business opportunities in the e-learning market for HLA's solutions, products, and services, ensuring a robust prospect pipeline. Responsible for all Kaya & HLA-E sales, account management of clients and pitching for new clients/audiences and on-going client management. Enhance the customer journey to improve conversion rates, managing key performance metrics such as income, profitability, and return on investment. Build and manage relationships with potential customers and partners by working closely with HLA colleagues across various functions. Explore innovative funding mechanisms that provide mutual benefits for the HLA and donors, such as social investment. Represent HLA in external forums to promote its mission and seek new opportunities for collaboration. Support strong internal communication and contribute to building an inclusive and supportive team culture. About you We are looking for someone with the following experience, competencies and skills : Strong understanding and proven experience in sales and target setting Strong account management and relationship management skills Ability to work as part of a high performing team as well as independently Strong representational and communication skills Understanding of the international humanitarian system and/or the learning sector Experience presenting complex information to varied audiences in an engaging way Experience of working with legal agreements, contracts, and internal procedures Solutions-focused with strong problem-solving skills including tracking against the budget Flexibility and adaptability in a fast-paced environment Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Ways of Working: The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview . Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Role Title: EUC SME / Programme Manager Location: Northampton Hybrid - 2-3 days onsite per week Duration: 31/12/2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: We are seeking a dynamic and experienced leader to oversee high-impact programmes and drive innovation in End User Computing (EUC) across the organisation. This hybrid role combines strategic programme delivery with technical leadership in EUC, shaping the digital workplace experience while ensuring execution against Group ExCo-level standards. The successful candidate will operate in a fast-paced, complex environment, managing multi-dimensional change and delivering secure, scalable, and high-performing solutions. Key Responsibilities: Programme Delivery & Transformation Lead multi-million-pound business change programmes across risk, digital credentialing, and organisational transformation. Operate as deputy to a senior Managing Director, with visibility across multiple workstreams. Ensure robust governance, milestone tracking, budgeting, and benefits realisation. Engage and influence senior stakeholders including Managing Directors and ExCo-level executives. Navigate complex delivery environments with shifting priorities and ambiguous requirements. Identify and manage cross-programme risks and dependencies. Embed best practices for change delivery with strong process discipline and hands-on execution. End User Computing (EUC) Leadership Define and execute the EUC strategy and roadmap aligned with business and IT goals. Architect and oversee EUC platforms including Windows, macOS, VDI, and mobile endpoints. Lead deployment and lifecycle management of technologies such as Microsoft 365, Citrix/VMware VDI, Intune, SCCM, and Autopilot. Drive automation, standardisation, and continuous improvement across the EUC estate. Ensure EUC solutions meet security, compliance, and regulatory standards (e.g., GDPR, ISO 27001). Implement zero-trust principles and data protection strategies. Collaborate with infrastructure, security, and business teams to deliver integrated solutions. Skills & Experience Required Strategic & Delivery Expertise Extensive experience in financial services. Proven track record in delivering large-scale, cross-functional transformation programmes. Strong understanding of risk, control, and governance frameworks. Ability to lead business transformation beyond technology implementation. Resilient and calm under pressure, with excellent stakeholder management skills. Technical Proficiency Deep knowledge of EUC technologies: Windows/macOS, Microsoft 365, Azure AD, Citrix/VMware Horizon, Intune, SCCM. Experience with scripting (PowerShell, Bash) and cloud platforms (Azure, AWS, GCP). Strong grasp of enterprise architecture and hybrid environments. Leadership & Communication Demonstrated ability to lead cross-functional teams and mentor junior staff. Excellent communication and influencing skills across technical and business domains. Thought leadership in modern workplace technologies and digital user experience.
Sep 04, 2025
Contractor
Role Title: EUC SME / Programme Manager Location: Northampton Hybrid - 2-3 days onsite per week Duration: 31/12/2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: We are seeking a dynamic and experienced leader to oversee high-impact programmes and drive innovation in End User Computing (EUC) across the organisation. This hybrid role combines strategic programme delivery with technical leadership in EUC, shaping the digital workplace experience while ensuring execution against Group ExCo-level standards. The successful candidate will operate in a fast-paced, complex environment, managing multi-dimensional change and delivering secure, scalable, and high-performing solutions. Key Responsibilities: Programme Delivery & Transformation Lead multi-million-pound business change programmes across risk, digital credentialing, and organisational transformation. Operate as deputy to a senior Managing Director, with visibility across multiple workstreams. Ensure robust governance, milestone tracking, budgeting, and benefits realisation. Engage and influence senior stakeholders including Managing Directors and ExCo-level executives. Navigate complex delivery environments with shifting priorities and ambiguous requirements. Identify and manage cross-programme risks and dependencies. Embed best practices for change delivery with strong process discipline and hands-on execution. End User Computing (EUC) Leadership Define and execute the EUC strategy and roadmap aligned with business and IT goals. Architect and oversee EUC platforms including Windows, macOS, VDI, and mobile endpoints. Lead deployment and lifecycle management of technologies such as Microsoft 365, Citrix/VMware VDI, Intune, SCCM, and Autopilot. Drive automation, standardisation, and continuous improvement across the EUC estate. Ensure EUC solutions meet security, compliance, and regulatory standards (e.g., GDPR, ISO 27001). Implement zero-trust principles and data protection strategies. Collaborate with infrastructure, security, and business teams to deliver integrated solutions. Skills & Experience Required Strategic & Delivery Expertise Extensive experience in financial services. Proven track record in delivering large-scale, cross-functional transformation programmes. Strong understanding of risk, control, and governance frameworks. Ability to lead business transformation beyond technology implementation. Resilient and calm under pressure, with excellent stakeholder management skills. Technical Proficiency Deep knowledge of EUC technologies: Windows/macOS, Microsoft 365, Azure AD, Citrix/VMware Horizon, Intune, SCCM. Experience with scripting (PowerShell, Bash) and cloud platforms (Azure, AWS, GCP). Strong grasp of enterprise architecture and hybrid environments. Leadership & Communication Demonstrated ability to lead cross-functional teams and mentor junior staff. Excellent communication and influencing skills across technical and business domains. Thought leadership in modern workplace technologies and digital user experience.
Role details Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37 United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution." Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements Car allowance 5k A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We are seeking an experienced and dynamic Portfolio Manager for our Transformation and Strategic programs directorate to lead the delivery and management of a portfolio of transformation programmes and projects within the Customer and Technology area. We are particularly interested in candidates with experience in customer billing migration. The successful candidate will be responsible for the strategic priorities alignment, driving consistent application of portfolio management and enabling the delivery of measurable outcomes. This role requires an experienced strategic thinker and the ability to drive results with tenacity and a strong delivery focus, demonstrating the ability to cut through complexity and ambiguity to ensure outcomes are achieved. The successful candidate will play a critical leadership role with the ability to inspire and motivate teams, influence stakeholders and drive change effectively. Responsible for leading and developing a high performing team which includes program and project managers you will be a key member of the Change and Transformation leadership team, driving one UU change agenda. Accountabilities & Responsibilities Lead strategic planning, prioritisation, and resource optimisation across programmes and projects in the functional change portfolio. Partner with executive leaders to shape investment decisions, balancing risk, value, capacity, and change appetite. Chair portfolio governance boards and supports the development of business cases for submission to investment committees. Drive benefits management discipline, including realisation tracking and post-implementation reviews. Embed continuous improvement and innovation across portfolio management practices. Technical Skills & Experience Proven experience leading enterprise-wide portfolio or transformation functions. Ability to drive results with tenacity - A strong delivery focus Ability to inspire and motivate teams, influence stakeholders, and drive change effectively. Proven ability to operate at board level, influencing and advising executive stakeholders. Excellent stakeholder engagement, negotiation, and communication skills. High resilience, judgement, and ability to make data-driven decisions in complex, fast-moving environments. Strong understanding of organisational change management and strategic execution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Sep 04, 2025
Full time
Role details Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37 United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution." Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements Car allowance 5k A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose We are seeking an experienced and dynamic Portfolio Manager for our Transformation and Strategic programs directorate to lead the delivery and management of a portfolio of transformation programmes and projects within the Customer and Technology area. We are particularly interested in candidates with experience in customer billing migration. The successful candidate will be responsible for the strategic priorities alignment, driving consistent application of portfolio management and enabling the delivery of measurable outcomes. This role requires an experienced strategic thinker and the ability to drive results with tenacity and a strong delivery focus, demonstrating the ability to cut through complexity and ambiguity to ensure outcomes are achieved. The successful candidate will play a critical leadership role with the ability to inspire and motivate teams, influence stakeholders and drive change effectively. Responsible for leading and developing a high performing team which includes program and project managers you will be a key member of the Change and Transformation leadership team, driving one UU change agenda. Accountabilities & Responsibilities Lead strategic planning, prioritisation, and resource optimisation across programmes and projects in the functional change portfolio. Partner with executive leaders to shape investment decisions, balancing risk, value, capacity, and change appetite. Chair portfolio governance boards and supports the development of business cases for submission to investment committees. Drive benefits management discipline, including realisation tracking and post-implementation reviews. Embed continuous improvement and innovation across portfolio management practices. Technical Skills & Experience Proven experience leading enterprise-wide portfolio or transformation functions. Ability to drive results with tenacity - A strong delivery focus Ability to inspire and motivate teams, influence stakeholders, and drive change effectively. Proven ability to operate at board level, influencing and advising executive stakeholders. Excellent stakeholder engagement, negotiation, and communication skills. High resilience, judgement, and ability to make data-driven decisions in complex, fast-moving environments. Strong understanding of organisational change management and strategic execution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
My Financial Services client is seeking to recruit a AI Engineer on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. As a Back-End AI Engineer, you will design and deploy secure, scalable AI services that power next-generation use cases across client intelligence, document processing, and risk management. You'll work in a greenfield environment, building compliant AI pipelines using Gemini (GCP), Azure OpenAI or Self Hosting embedding security and privacy controls from experimentation to production, in alignment with the bank's cybersecurity and regulatory standards. Accountabilities & Responsibilities Architect and implement secure AI services from lab to production, ensuring scalability and compliance Develop robust APIs for LLMs, RAG pipelines, agentic workflows and document intelligence systems Embed cybersecurity and data privacy controls across all AI workflows (e.g., encryption, anonymisation, access logging) Collaborate with the CISO function on threat modeling, security reviews, and AI-specific control design. Integrate with enterprise IAM systems, enforcing RBAC, least privilege Conduct vulnerability scans, pen-test remediation, and support internal and regulatory audits (FCA, PRA) Required Knowledge & Experience Delivered greenfield AI systems in production with secure-by-design architecture Designed and managed AI lab environments using IaC, containerisation, and secure networking practices Hands-on experience with LLM implementation, including fine-tuning, prompt engineering, and secure deployment Built agentic workflows using modular LLM agents with memory, planning, and tool integration Implemented Model Context Protocol (MCP) to manage secure, auditable context injection across agentic systems Experience building RAG pipelines with strict data governance and contextual integrity Familiarity with EU AI Act, FCA cybersecurity principles, and oversight of critical systems Worked directly with cybersecurity and compliance teams in regulated deployments Implemented or maintained controls under ISO 27001, NIST, or SOC2 frameworks Technical Skills & Technologies: Languages & Frameworks Python (FastAPI), LangChain, Google AI SDK, Azure Open AI SDK Cloud & AI Platforms GCP: Vertex AI, Gemini API, Cloud Run, GCS, IAM, Secret Manager, Audit Logs Azure: Azure ML, Azure OpenAI, Key Vault, Azure Policy Experience with Self Hosting LLM Fine-tuning and prompt engineering for LLMs (e.g., GPT, Gemini, Claude) Secure deployment of LLMs via APIs with input/output filtering and logging Integration of LLMs into RAG pipelines, document intelligence, and agentic workflows Use of vector databases (e.g., FAISS, Pinecone, Chroma) for semantic search and retrieval Implementation of grounding, context injection, and response validation mechanisms Model Context Protocol (MCP) Implement secure, policy-aligned Model Context Protocol (MCP) for managing contextual memory, grounding, and session control in LLM-based systems Enforce context boundary policies, context versioning, and traceability to support auditability and prevent data leakage Integrate MCP with enterprise IAM and data governance frameworks to ensure compliant context injection and revocation Agentic Workflows Design and orchestrate agentic AI workflows using modular, goal-driven agents with memory, planning, and tool-use capabilities Implement secure agent execution environments with task decomposition, tool chaining, and feedback loops Integrate agents with enterprise systems (e.g., document stores, APIs, risk engines) while enforcing contextual integrity, rate limiting, and audit logging Apply agentic patterns to automate complex financial tasks such as client onboarding, document summarisation, and risk signal extraction Security Tooling Static code analysis (Bandit, SonarQube) Secrets scanning, encryption (at rest/in-transit), token management Identity integration (Google Identity, Azure Entra ID) Data Security & Governance RAG pipelines with data classification, masking, and DLP GDPR and data residency compliance MLOps & DevSecOps GitHub Actions, CI/CD security testing, model drift detection, audit logging Lab Environment Tooling Infrastructure-as-Code (IaC): Terraform, Pulumi Containerization & Orchestration: Docker, Kubernetes (GKE/AKS) Networking & Isolation: VPCs, private endpoints, firewall rules, network policies Data Sandboxing: Synthetic datasets, masking, DLP tooling Monitoring & Observability: Prometheus, Grafana, Cloud Logging
Sep 04, 2025
Contractor
My Financial Services client is seeking to recruit a AI Engineer on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. As a Back-End AI Engineer, you will design and deploy secure, scalable AI services that power next-generation use cases across client intelligence, document processing, and risk management. You'll work in a greenfield environment, building compliant AI pipelines using Gemini (GCP), Azure OpenAI or Self Hosting embedding security and privacy controls from experimentation to production, in alignment with the bank's cybersecurity and regulatory standards. Accountabilities & Responsibilities Architect and implement secure AI services from lab to production, ensuring scalability and compliance Develop robust APIs for LLMs, RAG pipelines, agentic workflows and document intelligence systems Embed cybersecurity and data privacy controls across all AI workflows (e.g., encryption, anonymisation, access logging) Collaborate with the CISO function on threat modeling, security reviews, and AI-specific control design. Integrate with enterprise IAM systems, enforcing RBAC, least privilege Conduct vulnerability scans, pen-test remediation, and support internal and regulatory audits (FCA, PRA) Required Knowledge & Experience Delivered greenfield AI systems in production with secure-by-design architecture Designed and managed AI lab environments using IaC, containerisation, and secure networking practices Hands-on experience with LLM implementation, including fine-tuning, prompt engineering, and secure deployment Built agentic workflows using modular LLM agents with memory, planning, and tool integration Implemented Model Context Protocol (MCP) to manage secure, auditable context injection across agentic systems Experience building RAG pipelines with strict data governance and contextual integrity Familiarity with EU AI Act, FCA cybersecurity principles, and oversight of critical systems Worked directly with cybersecurity and compliance teams in regulated deployments Implemented or maintained controls under ISO 27001, NIST, or SOC2 frameworks Technical Skills & Technologies: Languages & Frameworks Python (FastAPI), LangChain, Google AI SDK, Azure Open AI SDK Cloud & AI Platforms GCP: Vertex AI, Gemini API, Cloud Run, GCS, IAM, Secret Manager, Audit Logs Azure: Azure ML, Azure OpenAI, Key Vault, Azure Policy Experience with Self Hosting LLM Fine-tuning and prompt engineering for LLMs (e.g., GPT, Gemini, Claude) Secure deployment of LLMs via APIs with input/output filtering and logging Integration of LLMs into RAG pipelines, document intelligence, and agentic workflows Use of vector databases (e.g., FAISS, Pinecone, Chroma) for semantic search and retrieval Implementation of grounding, context injection, and response validation mechanisms Model Context Protocol (MCP) Implement secure, policy-aligned Model Context Protocol (MCP) for managing contextual memory, grounding, and session control in LLM-based systems Enforce context boundary policies, context versioning, and traceability to support auditability and prevent data leakage Integrate MCP with enterprise IAM and data governance frameworks to ensure compliant context injection and revocation Agentic Workflows Design and orchestrate agentic AI workflows using modular, goal-driven agents with memory, planning, and tool-use capabilities Implement secure agent execution environments with task decomposition, tool chaining, and feedback loops Integrate agents with enterprise systems (e.g., document stores, APIs, risk engines) while enforcing contextual integrity, rate limiting, and audit logging Apply agentic patterns to automate complex financial tasks such as client onboarding, document summarisation, and risk signal extraction Security Tooling Static code analysis (Bandit, SonarQube) Secrets scanning, encryption (at rest/in-transit), token management Identity integration (Google Identity, Azure Entra ID) Data Security & Governance RAG pipelines with data classification, masking, and DLP GDPR and data residency compliance MLOps & DevSecOps GitHub Actions, CI/CD security testing, model drift detection, audit logging Lab Environment Tooling Infrastructure-as-Code (IaC): Terraform, Pulumi Containerization & Orchestration: Docker, Kubernetes (GKE/AKS) Networking & Isolation: VPCs, private endpoints, firewall rules, network policies Data Sandboxing: Synthetic datasets, masking, DLP tooling Monitoring & Observability: Prometheus, Grafana, Cloud Logging
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Ink Search are supporting several energy trading organisations in London that are looking for capable JVS developers. A strong understanding of the Openlink Endur platform is required Key Responsibilities: Design and develop custom OpenComponents within the Openlink Endur framework to support front-to-back trading workflows. Enhance and maintain Endur extensions, including trade capture, deal life cycle management, and reporting components. Collaborate with trading, risk, and operations teams to gather requirements and deliver scalable, high-performance solutions. Integrate Endur with external systems (eg market data providers, settlement platforms, ETRMs) using JVS and OpenComponents. Troubleshoot and resolve complex issues across the Endur landscape, including performance tuning and data integrity. Contribute to architecture and design decisions, ensuring alignment with enterprise standards and best practices. What You Bring: Strong experience with Openlink Endur, including JVS, OpenComponents, and AVS Scripting. Solid understanding of energy trading products (power, gas, oil, renewables) and trade life cycle processes. Proficiency in Java, SQL, and integration technologies (eg REST, MQ, XML). Experience with Endur modules such as Connex, Market Manager, Scheduling, and Settlement is a plus. Excellent communication and stakeholder engagement skills. Agile delivery experience and familiarity with DevOps tools. Great opportunity to join a highly reputable, highly experienced and high performing team.
Sep 04, 2025
Contractor
Ink Search are supporting several energy trading organisations in London that are looking for capable JVS developers. A strong understanding of the Openlink Endur platform is required Key Responsibilities: Design and develop custom OpenComponents within the Openlink Endur framework to support front-to-back trading workflows. Enhance and maintain Endur extensions, including trade capture, deal life cycle management, and reporting components. Collaborate with trading, risk, and operations teams to gather requirements and deliver scalable, high-performance solutions. Integrate Endur with external systems (eg market data providers, settlement platforms, ETRMs) using JVS and OpenComponents. Troubleshoot and resolve complex issues across the Endur landscape, including performance tuning and data integrity. Contribute to architecture and design decisions, ensuring alignment with enterprise standards and best practices. What You Bring: Strong experience with Openlink Endur, including JVS, OpenComponents, and AVS Scripting. Solid understanding of energy trading products (power, gas, oil, renewables) and trade life cycle processes. Proficiency in Java, SQL, and integration technologies (eg REST, MQ, XML). Experience with Endur modules such as Connex, Market Manager, Scheduling, and Settlement is a plus. Excellent communication and stakeholder engagement skills. Agile delivery experience and familiarity with DevOps tools. Great opportunity to join a highly reputable, highly experienced and high performing team.
Primavera Consultant Whitehall Resources require 2 Primavera Consultants to work with a key client on a 6 month initial contract. *This role will involve onsite work in Coventry 3 days per week. *Inside IR35. Primavera Consultant Primavera Technical Consultant Key responsibilities Design, develop, and support integrations between Primavera (Unifier, OPC) and enterprise systems (ERP, EDMS, MS Project, P6, etc.). Develop and maintain REST/SOAP-based APIs, web services, and Middleware components for seamless data exchange. Regular status reporting to the program manager Prepare discovery documentation, take notes, process map. Get it validated by customer stakeholders Document Primavera Technical Requirements, Design and Deliver. Key skills/knowledge/experience: 3+ End to end Implementation Project experience in Integrated Oracle Unifier and Primavera Cloud Strong Oracle SQL skills and knowledge of migrating in-flight projects into OPC from Legacy systems Experience with Unifier-specific BP development, customization and integration with SAP and other third-party systems. Configuring Oracle Primavera Cloud, leading integration and conversion design discussions, and working with OPC and Unifier REST APIs. Primavera Unifier custom report writing using Oracle BI and Analytics Implement custom connectors, schedulers, and event-based integrations. Primavera OPC Techno Functional Consultant Key responsibilities: Engage with stakeholders to understand current portfolio and processes. Collect detailed functional and technical requirements Perform fit gap analysis Regular status reporting to the program manager Prepare discovery documentation, take notes, process map. Get it validated by customer stakeholders Key skills/knowledge/experience: 3+ Implementation Projects experience in OPC Schedule, Task Management, Resource Management & Risk Management. Hands-on experience in OPC Workflows, forms, designs, configuration & settings. Proficiency in integrating OPC with Oracle, SAP ERP systems & other third-party applications. Proficiency in integrating OPC, P6 and Primavera Unifier. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Sep 04, 2025
Contractor
Primavera Consultant Whitehall Resources require 2 Primavera Consultants to work with a key client on a 6 month initial contract. *This role will involve onsite work in Coventry 3 days per week. *Inside IR35. Primavera Consultant Primavera Technical Consultant Key responsibilities Design, develop, and support integrations between Primavera (Unifier, OPC) and enterprise systems (ERP, EDMS, MS Project, P6, etc.). Develop and maintain REST/SOAP-based APIs, web services, and Middleware components for seamless data exchange. Regular status reporting to the program manager Prepare discovery documentation, take notes, process map. Get it validated by customer stakeholders Document Primavera Technical Requirements, Design and Deliver. Key skills/knowledge/experience: 3+ End to end Implementation Project experience in Integrated Oracle Unifier and Primavera Cloud Strong Oracle SQL skills and knowledge of migrating in-flight projects into OPC from Legacy systems Experience with Unifier-specific BP development, customization and integration with SAP and other third-party systems. Configuring Oracle Primavera Cloud, leading integration and conversion design discussions, and working with OPC and Unifier REST APIs. Primavera Unifier custom report writing using Oracle BI and Analytics Implement custom connectors, schedulers, and event-based integrations. Primavera OPC Techno Functional Consultant Key responsibilities: Engage with stakeholders to understand current portfolio and processes. Collect detailed functional and technical requirements Perform fit gap analysis Regular status reporting to the program manager Prepare discovery documentation, take notes, process map. Get it validated by customer stakeholders Key skills/knowledge/experience: 3+ Implementation Projects experience in OPC Schedule, Task Management, Resource Management & Risk Management. Hands-on experience in OPC Workflows, forms, designs, configuration & settings. Proficiency in integrating OPC with Oracle, SAP ERP systems & other third-party applications. Proficiency in integrating OPC, P6 and Primavera Unifier. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Community Therapy Services Manager Location: Central Hub - Unit 9 Brewery Yard, Deva City Office Park, Trinity Way, Salford, M3 7BB (satnav: M3 7BD) Contract Type: Permanent Full Time (Reduced hours will be considered) Closing Date: 14/09/25 About Us We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model. Our vision is to have A society where NO male survivor is left behind About the Role We're looking for a Therapy Manager to join the team. Leading a team of trauma-informed therapists while delivering trauma-informed therapeutic services. We are a dynamic service with a holistic service model, so the senior role is supporting wider than just direct delivery. You'll play a key role in supporting clients, managing communications, supporting volunteers/placements. You will work closely with our community development team and criminal justice teams to ensure survivors have access to the right support. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones. About You You ll be someone who is a qualified and experienced therapist working with trauma with a background of leading effective teams. We re especially keen to hear from people with experience in working with men, sexual harms and supporting therapist and trainees, but we value transferable skills too. If you're passionate about creating a society where no male survivor is left behind, this could be the role for you. Why Join Us? a competitive salary. annual leave package with incremental rises plus bank holidays. company sick pay. Birthday annual leave. monthly clinical supervision. pension contribution. and a range of discount and benefit programmes. How to Apply In your supporting statement we want you to answer these two questions: How can your experience support male survivors thrive? How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement? Interviews are expected to take place on 25th and 26th September, we reserve the right to interview and close the recruitment process early if satisfactory applicants. Equal Opportunities We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities. We are also a Ban The Box Employer and will always give people with criminal records a fair chance to compete for our available roles. We will only ask about criminal convictions in the later stages of our recruitment processes to ensure we are recruiting off of skill, experience and ability before anything else. Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. Main Duties and Responsibilities • To manage the operational and clinical duty of care for support services • To maintain the safe and inclusive provision of spaces for all clients • To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers • To effectively lead and successfully manage the provision of client services, as designed and governed by the organisaton, including ensuring KPIs are met and data handling and reporting is accurate. • To ensure that all services managed, effectively record and identify threats and trends that will result in responding effectively to meet clients needs. • To maintain and deliver relevant services to a small caseload of clients. • Manage and deliver specific projects as directed and agreed by the Executive Team. • To support the further development of the services that meet clients needs. Organisational Core Responsibilities • Stringently uphold the organisation s values of transparency, integrity, understanding and responsiveness throughout your work and your representation of We Are Survivors. • Honour a commitment to diversity, inclusion, and anti-oppressive practice and work positively and inclusively with everyone so that We Are Survivors provides a workplace that does not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender, or disabilities. • Ensure 100% of the work you carry out is for the achievement of the mission to break the silence of the sexual abuse, rape and sexual exploitation of boys & men and support them and their loved ones to engage in positive healing, free from the impact of abuse and vision a society where no male survivor is left behind . • Maintain strict confidentiality boundaries as you have access to sensitive, restricted, and classified information; and ensure that you are fully compliant with all information governance policies set by the organisation and/or Information Commissioners Office • Respect individuals right to anonymity within and outside of the organisation. • Fully comply with all professional external frameworks, charters or practice standards that We Are Survivors subscribes to, is a member of, or carries. • Fully comply with the organisations standard operating procedures / quality assurance, guidelines, policies, and procedures, including all accurate recording of information and ensuring you do not act to compromise the organisational standards or any formal QA Accreditation. • Remain aware at all times of your responsibilities for your own health and safety, for the Health and Safety of those directly responsible to you, your work colleagues and any others who may be affected by the operations under your responsibility or control. • Ensure you comply with all requirements identified within infection control measures and risk management, both nationally and locally. • To work flexibly in the interests of the organisation, which may include undertaking other duties provided that these are appropriate to your background, skills and abilities. Person Specification The following attributes are Essential for this role: Registration: • BACP, BABCP, UKCP, NCS, BPS or HCPC registered Qualifications: • Diploma in Counselling / Psychotherapy or equivalent • Safeguarding Children and Adults Level 3 Knowledge and Experience: • Understanding of issues relating to rape and sexual assault. • Experience of leading a team. • Experience in delivering engaging workshops to a variety of audiences. • Previous experiences of working within a highly confidential setting. • Experience in data management and information governance. Skills : • Ability to prioritise own workload. • Good written, verbal and interpersonal communication skills. • Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system The following attributes are Desirable for this role: Registration: • BACP Accredited or equivalent. Qualifications: • Masters in counselling or Psychotherapy. • Qualified in EMDR and/or PG Dip in CBT. • Qualification relevant to role Knowledge and Experience: • Knowledge of current support services in the UK that meet the needs of male identified victims/survivors of sexual violence. • Understanding of the legal framework for victims of sexual abuse, rape and sexual exploitation. • Previous experience of working with male identified victims/survivors of sexual violence. • Previous experience of working within a highly confidential setting, adhering to data governance. • Previous experience of working within the voluntary, community or social enterprise (VCSE) sector. Skills: • A commitment to diversity, inclusion and anti-oppressive practice. • Mentoring.
Sep 04, 2025
Full time
Community Therapy Services Manager Location: Central Hub - Unit 9 Brewery Yard, Deva City Office Park, Trinity Way, Salford, M3 7BB (satnav: M3 7BD) Contract Type: Permanent Full Time (Reduced hours will be considered) Closing Date: 14/09/25 About Us We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model. Our vision is to have A society where NO male survivor is left behind About the Role We're looking for a Therapy Manager to join the team. Leading a team of trauma-informed therapists while delivering trauma-informed therapeutic services. We are a dynamic service with a holistic service model, so the senior role is supporting wider than just direct delivery. You'll play a key role in supporting clients, managing communications, supporting volunteers/placements. You will work closely with our community development team and criminal justice teams to ensure survivors have access to the right support. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones. About You You ll be someone who is a qualified and experienced therapist working with trauma with a background of leading effective teams. We re especially keen to hear from people with experience in working with men, sexual harms and supporting therapist and trainees, but we value transferable skills too. If you're passionate about creating a society where no male survivor is left behind, this could be the role for you. Why Join Us? a competitive salary. annual leave package with incremental rises plus bank holidays. company sick pay. Birthday annual leave. monthly clinical supervision. pension contribution. and a range of discount and benefit programmes. How to Apply In your supporting statement we want you to answer these two questions: How can your experience support male survivors thrive? How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement? Interviews are expected to take place on 25th and 26th September, we reserve the right to interview and close the recruitment process early if satisfactory applicants. Equal Opportunities We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities. We are also a Ban The Box Employer and will always give people with criminal records a fair chance to compete for our available roles. We will only ask about criminal convictions in the later stages of our recruitment processes to ensure we are recruiting off of skill, experience and ability before anything else. Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. Main Duties and Responsibilities • To manage the operational and clinical duty of care for support services • To maintain the safe and inclusive provision of spaces for all clients • To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers • To effectively lead and successfully manage the provision of client services, as designed and governed by the organisaton, including ensuring KPIs are met and data handling and reporting is accurate. • To ensure that all services managed, effectively record and identify threats and trends that will result in responding effectively to meet clients needs. • To maintain and deliver relevant services to a small caseload of clients. • Manage and deliver specific projects as directed and agreed by the Executive Team. • To support the further development of the services that meet clients needs. Organisational Core Responsibilities • Stringently uphold the organisation s values of transparency, integrity, understanding and responsiveness throughout your work and your representation of We Are Survivors. • Honour a commitment to diversity, inclusion, and anti-oppressive practice and work positively and inclusively with everyone so that We Are Survivors provides a workplace that does not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender, or disabilities. • Ensure 100% of the work you carry out is for the achievement of the mission to break the silence of the sexual abuse, rape and sexual exploitation of boys & men and support them and their loved ones to engage in positive healing, free from the impact of abuse and vision a society where no male survivor is left behind . • Maintain strict confidentiality boundaries as you have access to sensitive, restricted, and classified information; and ensure that you are fully compliant with all information governance policies set by the organisation and/or Information Commissioners Office • Respect individuals right to anonymity within and outside of the organisation. • Fully comply with all professional external frameworks, charters or practice standards that We Are Survivors subscribes to, is a member of, or carries. • Fully comply with the organisations standard operating procedures / quality assurance, guidelines, policies, and procedures, including all accurate recording of information and ensuring you do not act to compromise the organisational standards or any formal QA Accreditation. • Remain aware at all times of your responsibilities for your own health and safety, for the Health and Safety of those directly responsible to you, your work colleagues and any others who may be affected by the operations under your responsibility or control. • Ensure you comply with all requirements identified within infection control measures and risk management, both nationally and locally. • To work flexibly in the interests of the organisation, which may include undertaking other duties provided that these are appropriate to your background, skills and abilities. Person Specification The following attributes are Essential for this role: Registration: • BACP, BABCP, UKCP, NCS, BPS or HCPC registered Qualifications: • Diploma in Counselling / Psychotherapy or equivalent • Safeguarding Children and Adults Level 3 Knowledge and Experience: • Understanding of issues relating to rape and sexual assault. • Experience of leading a team. • Experience in delivering engaging workshops to a variety of audiences. • Previous experiences of working within a highly confidential setting. • Experience in data management and information governance. Skills : • Ability to prioritise own workload. • Good written, verbal and interpersonal communication skills. • Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system The following attributes are Desirable for this role: Registration: • BACP Accredited or equivalent. Qualifications: • Masters in counselling or Psychotherapy. • Qualified in EMDR and/or PG Dip in CBT. • Qualification relevant to role Knowledge and Experience: • Knowledge of current support services in the UK that meet the needs of male identified victims/survivors of sexual violence. • Understanding of the legal framework for victims of sexual abuse, rape and sexual exploitation. • Previous experience of working with male identified victims/survivors of sexual violence. • Previous experience of working within a highly confidential setting, adhering to data governance. • Previous experience of working within the voluntary, community or social enterprise (VCSE) sector. Skills: • A commitment to diversity, inclusion and anti-oppressive practice. • Mentoring.
Risk Manager, Business Partner, Corporate Services, Governance, Assurance, Newcastle, £60,000 Risk Manager - Strategic Partner & Culture Champion6-month fixed term contract positionAre you a curious, forward-thinking risk professional who thrives on connecting dots others miss? Do you see risk not just as a compliance exercise, but as a strategic enabler? If so, we're looking for you.We're seeking a dynamic and proactive Risk Manager to embed a culture of intelligent risk-taking across our organisation. Reporting to the Director of Finance and Resources, you'll be a trusted advisor to our executive team and board, bringing insight, challenge, and clarity to the risks that matter most.This is more than a governance role. It's about business partnering, thought leadership, and engaging hearts and minds to build a resilient, risk-aware organisation that's ready for tomorrow. What You'll Be Doing Lead and evolve our enterprise risk management framework; making it robust, proportionate, and fit for purpose. Partner across the business to surface hidden risks, connect themes, and spark strategic conversations. Advise and influence senior leaders, risk owners, and teams on risk identification, assessment, and mitigation. Own the risk register; ensuring it's accurate, insightful, and actively used to drive decision-making. Support governance by coordinating risk input to the Audit and Risk Assurance Committee (ARAC) and other forums. Build capability through training, storytelling, and engagement that demystifies risk and embeds it into everyday thinking. Horizon-scan for emerging risks; from policy shifts to reputational threats; and help the organisation stay ahead. Collaborate with assurance providers to align efforts and avoid duplication. Lead deep dives into priority risk areas, bringing fresh thinking and practical solutions. Connect risk with strategy, performance, and planning; ensuring it's not a silo but a driver of success. What You'll Bring Proven experience in risk management within the public sector, regulatory, or similarly complex environments. Deep understanding of risk frameworks, tools, and reporting in a corporate governance context. Exceptional stakeholder engagement skills you can influence, challenge, and inspire at all levels. Strong analytical mindset with the ability to anticipate and assess complex or emerging risks. Clear, compelling communicator able to translate risk into stories that resonate. Integrity, professionalism, and a commitment to public service values. Bonus Points For Professional qualifications (IRM, APM Risk, PRINCE2, ISO 31000, etc.). Experience with regulatory bodies or Arm's Length Organisations. Familiarity with the UK Government's Orange Book and HM Treasury guidance. Why Join Us?This is your chance to shape how risk is understood, managed, and embraced by an organisation that values curiosity, collaboration, and continuous improvement. You'll be part of a team that sees risk as a strategic asset-not a box-ticking exercise.If you're ready to bring energy, insight, and influence to a role that matters, apply now. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 04, 2025
Full time
Risk Manager, Business Partner, Corporate Services, Governance, Assurance, Newcastle, £60,000 Risk Manager - Strategic Partner & Culture Champion6-month fixed term contract positionAre you a curious, forward-thinking risk professional who thrives on connecting dots others miss? Do you see risk not just as a compliance exercise, but as a strategic enabler? If so, we're looking for you.We're seeking a dynamic and proactive Risk Manager to embed a culture of intelligent risk-taking across our organisation. Reporting to the Director of Finance and Resources, you'll be a trusted advisor to our executive team and board, bringing insight, challenge, and clarity to the risks that matter most.This is more than a governance role. It's about business partnering, thought leadership, and engaging hearts and minds to build a resilient, risk-aware organisation that's ready for tomorrow. What You'll Be Doing Lead and evolve our enterprise risk management framework; making it robust, proportionate, and fit for purpose. Partner across the business to surface hidden risks, connect themes, and spark strategic conversations. Advise and influence senior leaders, risk owners, and teams on risk identification, assessment, and mitigation. Own the risk register; ensuring it's accurate, insightful, and actively used to drive decision-making. Support governance by coordinating risk input to the Audit and Risk Assurance Committee (ARAC) and other forums. Build capability through training, storytelling, and engagement that demystifies risk and embeds it into everyday thinking. Horizon-scan for emerging risks; from policy shifts to reputational threats; and help the organisation stay ahead. Collaborate with assurance providers to align efforts and avoid duplication. Lead deep dives into priority risk areas, bringing fresh thinking and practical solutions. Connect risk with strategy, performance, and planning; ensuring it's not a silo but a driver of success. What You'll Bring Proven experience in risk management within the public sector, regulatory, or similarly complex environments. Deep understanding of risk frameworks, tools, and reporting in a corporate governance context. Exceptional stakeholder engagement skills you can influence, challenge, and inspire at all levels. Strong analytical mindset with the ability to anticipate and assess complex or emerging risks. Clear, compelling communicator able to translate risk into stories that resonate. Integrity, professionalism, and a commitment to public service values. Bonus Points For Professional qualifications (IRM, APM Risk, PRINCE2, ISO 31000, etc.). Experience with regulatory bodies or Arm's Length Organisations. Familiarity with the UK Government's Orange Book and HM Treasury guidance. Why Join Us?This is your chance to shape how risk is understood, managed, and embraced by an organisation that values curiosity, collaboration, and continuous improvement. You'll be part of a team that sees risk as a strategic asset-not a box-ticking exercise.If you're ready to bring energy, insight, and influence to a role that matters, apply now. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Programme Manager (Modern Workplace) London Permanent - Hybrid VIQU have partnered with a leading UK organisation to recruit a Programme Manager with strong expertise in the Modern Workplace stack . This is a high-profile role within the CIO function, leading transformation across Microsoft 365, Intune, Entra ID and associated technologies. The successful candidate will combine delivery leadership with the ability to influence technology direction, shape strategy, and drive adoption across the business. Key Responsibilities of the Programme Manager (Modern Workplace) Lead end-to-end delivery of Modern Workplace transformation programmes across multiple workstreams. Define strategy and roadmap in partnership with technical leads, platform owners, and enterprise architecture. Drive adoption of Microsoft 365, Intune, Entra ID and wider EUC technologies across all business functions. Manage and coach project managers, providing leadership and governance across delivery. Engage with senior stakeholders to secure buy-in, influence decision-making, and report on progress. Oversee integrations and migrations from on-premises to Microsoft 365. Anticipate business needs and balance priorities with technical, financial, and operational considerations. Ensure risks, issues and dependencies are identified, tracked, and resolved to enable successful outcomes. Key Requirements of the Programme Manager (Modern Workplace) Proven track record delivering large-scale Modern Workplace programmes with expertise in: Microsoft 365 (Teams, SharePoint, Exchange Online, OneDrive) Intune (device and application management) Entra ID / Azure AD End-user compute migrations, integrations, and adoption programmes. Strong understanding of workplace technologies and how to shape strategy and roadmaps to support business transformation. Excellent stakeholder engagement, with gravitas when influencing senior leaders. Experience delivering change programmes within complex, multi-stakeholder environments. Skilled in programme governance, risk management, and managing multiple delivery teams. Strong communication, leadership, and problem-solving skills. If you are interested in this Programme Manager opportunity select Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website or at (url removed). Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment Programme Manager (Modern Workplace) London Permanent - Hybrid
Sep 03, 2025
Full time
Programme Manager (Modern Workplace) London Permanent - Hybrid VIQU have partnered with a leading UK organisation to recruit a Programme Manager with strong expertise in the Modern Workplace stack . This is a high-profile role within the CIO function, leading transformation across Microsoft 365, Intune, Entra ID and associated technologies. The successful candidate will combine delivery leadership with the ability to influence technology direction, shape strategy, and drive adoption across the business. Key Responsibilities of the Programme Manager (Modern Workplace) Lead end-to-end delivery of Modern Workplace transformation programmes across multiple workstreams. Define strategy and roadmap in partnership with technical leads, platform owners, and enterprise architecture. Drive adoption of Microsoft 365, Intune, Entra ID and wider EUC technologies across all business functions. Manage and coach project managers, providing leadership and governance across delivery. Engage with senior stakeholders to secure buy-in, influence decision-making, and report on progress. Oversee integrations and migrations from on-premises to Microsoft 365. Anticipate business needs and balance priorities with technical, financial, and operational considerations. Ensure risks, issues and dependencies are identified, tracked, and resolved to enable successful outcomes. Key Requirements of the Programme Manager (Modern Workplace) Proven track record delivering large-scale Modern Workplace programmes with expertise in: Microsoft 365 (Teams, SharePoint, Exchange Online, OneDrive) Intune (device and application management) Entra ID / Azure AD End-user compute migrations, integrations, and adoption programmes. Strong understanding of workplace technologies and how to shape strategy and roadmaps to support business transformation. Excellent stakeholder engagement, with gravitas when influencing senior leaders. Experience delivering change programmes within complex, multi-stakeholder environments. Skilled in programme governance, risk management, and managing multiple delivery teams. Strong communication, leadership, and problem-solving skills. If you are interested in this Programme Manager opportunity select Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website or at (url removed). Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment Programme Manager (Modern Workplace) London Permanent - Hybrid
IT Service Delivery Manager - Mergers & Acquisitions 80,000 - 90,000 A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact. Key Responsibilities Lead a specialist M&A IT team Own end-to-end IT delivery during acquisitions: due diligence to post-integration Assess target company IT environments, risks and compatibility Create and manage IT integration/separation plans, including TSAs and roadmaps Oversee data migration, infrastructure alignment and app rationalisation Ensure uninterrupted IT services and maintain high SLA performance Manage IT incidents, requests, changes and problems (ITIL framework) Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) Coordinate with external vendors and manage service contracts Ensure regulatory, legal and cybersecurity compliance during transitions Capture lessons learned and improve playbooks for future M&A initiatives Support change management, onboarding and documentation across projects Requirements Extensive experience in IT service delivery/operations within M&A environments Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) Experience with complex IT integrations, carve-outs and cloud migrations Excellent stakeholder and vendor management skills PRINCE2 or equivalent project management expertise Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity) Ideally ITIL v4 Intermediate+ certified Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation)
Sep 03, 2025
Full time
IT Service Delivery Manager - Mergers & Acquisitions 80,000 - 90,000 A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact. Key Responsibilities Lead a specialist M&A IT team Own end-to-end IT delivery during acquisitions: due diligence to post-integration Assess target company IT environments, risks and compatibility Create and manage IT integration/separation plans, including TSAs and roadmaps Oversee data migration, infrastructure alignment and app rationalisation Ensure uninterrupted IT services and maintain high SLA performance Manage IT incidents, requests, changes and problems (ITIL framework) Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) Coordinate with external vendors and manage service contracts Ensure regulatory, legal and cybersecurity compliance during transitions Capture lessons learned and improve playbooks for future M&A initiatives Support change management, onboarding and documentation across projects Requirements Extensive experience in IT service delivery/operations within M&A environments Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) Experience with complex IT integrations, carve-outs and cloud migrations Excellent stakeholder and vendor management skills PRINCE2 or equivalent project management expertise Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity) Ideally ITIL v4 Intermediate+ certified Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation)
An opportunity for a Head of Compliance has become available with a leading manufacturer of electro-mechanical technology based in Bradford.As the successful Head of Compliance, you will be joining an award-winning business recognised for its investment in people, company culture, and leading products which are designed and manufactured onsite in their modern facilities and sold worldwide to the construction industry.This role is responsible for ensuring the company remains compliant and audit ready in a regulated fast paced environment. You will be responsible for compliance management and risk governance , overseeing existing ISO 9001, 14001 and 45001 certifications , whilst implementing new standards. Head of Compliance / Compliance Manager - Responsibilities: Maintain and continually improve compliance frameworks for ISO 9001, 14001, and 45001, ensuring alignment with both factory-based operations and construction site activities. Lead the implementation of new standards such as ISO 22301, 27001 and 42001. Collaborate with the Head of Procurement to embed ISO 44001 and ISO 20400, ensuring supply chain governance balances compliance, sustainability, and commercial needs. Ensure compliance with ISO 45001, ISO 14001, and all UK HSE legislation, relevant to both factory and site-based environments. Lead investigations into incidents and non-conformances, implementing corrective actions and preventative improvements. Drive a proactive safety and sustainability culture across employees, contractors, and supply chain partners. Act as the company lead for certification and surveillance audits, ensuring full readiness for external assessments. Represent during client audits, pre-qualification processes, and regulatory inspections for both manufacturing and construction projects. Act as a trusted point of contact for clients on compliance and assurance matters, providing accurate information and confidence in project delivery capability. Strengthen external relationships with auditors, certification bodies, and key supply chain partners. Maintain an enterprise-wide risk register and lead regular reviews with the SLT. Ensure risks associated with both workshop operations and on-site installation activities are identified, evaluated, and effectively mitigated. Oversee GDPR and DUAA compliance, including lawful use of data, privacy protections, and ethical AI practices. Foster a culture of compliance, accountability, and continuous improvement across manufacturing and construction teams. Deliver targeted training on compliance, auditing, health & safety, data protection, and risk awareness to staff at all levels. Line manage the QESH Assistant and H&S Advisor, supporting professional development and team capability. Head of Compliance / Compliance Manager - Essential Skills & Experience required: Experience managing integrated ISO management systems in a manufacturing and/or construction environment. Lead Auditor qualification - ISO 9001 or equivalent NEBOSH General Certificate or equivalent Practical experience implementing ISO standards, ideally including ISO 27001, ISO 42001, and ISO 22301. Proven ability to lead client audits and liaise effectively with customers and external stakeholders. Knowledge of CE marking, supplier assurance, UK trade regulations, and sustainable procurement practices. Strong leadership, documentation, and audit readiness skills. Location: Bradford, West Yorkshire Salary: £60,000 P/A (Neg DOE) Working Hours: 38.25 per week, with a 45 min lunch break per day. Benefits: 25 days annual leave + Birthday off 1 day paid leave for charity work Xmas shut down Company pension scheme - 5% employer contribution Healthcare plan, rewards scheme and discounts Long Service Awards Employee Assistance Program Cycle to work scheme On-site parking On-site gym If you are a Head of Compliance or Compliance Manager looking for a rewarding opportunity with a leading, employee centric organisation, then please apply now with your latest CV or contact Steve Powell at Owen Daniels to find out more.
Sep 03, 2025
Full time
An opportunity for a Head of Compliance has become available with a leading manufacturer of electro-mechanical technology based in Bradford.As the successful Head of Compliance, you will be joining an award-winning business recognised for its investment in people, company culture, and leading products which are designed and manufactured onsite in their modern facilities and sold worldwide to the construction industry.This role is responsible for ensuring the company remains compliant and audit ready in a regulated fast paced environment. You will be responsible for compliance management and risk governance , overseeing existing ISO 9001, 14001 and 45001 certifications , whilst implementing new standards. Head of Compliance / Compliance Manager - Responsibilities: Maintain and continually improve compliance frameworks for ISO 9001, 14001, and 45001, ensuring alignment with both factory-based operations and construction site activities. Lead the implementation of new standards such as ISO 22301, 27001 and 42001. Collaborate with the Head of Procurement to embed ISO 44001 and ISO 20400, ensuring supply chain governance balances compliance, sustainability, and commercial needs. Ensure compliance with ISO 45001, ISO 14001, and all UK HSE legislation, relevant to both factory and site-based environments. Lead investigations into incidents and non-conformances, implementing corrective actions and preventative improvements. Drive a proactive safety and sustainability culture across employees, contractors, and supply chain partners. Act as the company lead for certification and surveillance audits, ensuring full readiness for external assessments. Represent during client audits, pre-qualification processes, and regulatory inspections for both manufacturing and construction projects. Act as a trusted point of contact for clients on compliance and assurance matters, providing accurate information and confidence in project delivery capability. Strengthen external relationships with auditors, certification bodies, and key supply chain partners. Maintain an enterprise-wide risk register and lead regular reviews with the SLT. Ensure risks associated with both workshop operations and on-site installation activities are identified, evaluated, and effectively mitigated. Oversee GDPR and DUAA compliance, including lawful use of data, privacy protections, and ethical AI practices. Foster a culture of compliance, accountability, and continuous improvement across manufacturing and construction teams. Deliver targeted training on compliance, auditing, health & safety, data protection, and risk awareness to staff at all levels. Line manage the QESH Assistant and H&S Advisor, supporting professional development and team capability. Head of Compliance / Compliance Manager - Essential Skills & Experience required: Experience managing integrated ISO management systems in a manufacturing and/or construction environment. Lead Auditor qualification - ISO 9001 or equivalent NEBOSH General Certificate or equivalent Practical experience implementing ISO standards, ideally including ISO 27001, ISO 42001, and ISO 22301. Proven ability to lead client audits and liaise effectively with customers and external stakeholders. Knowledge of CE marking, supplier assurance, UK trade regulations, and sustainable procurement practices. Strong leadership, documentation, and audit readiness skills. Location: Bradford, West Yorkshire Salary: £60,000 P/A (Neg DOE) Working Hours: 38.25 per week, with a 45 min lunch break per day. Benefits: 25 days annual leave + Birthday off 1 day paid leave for charity work Xmas shut down Company pension scheme - 5% employer contribution Healthcare plan, rewards scheme and discounts Long Service Awards Employee Assistance Program Cycle to work scheme On-site parking On-site gym If you are a Head of Compliance or Compliance Manager looking for a rewarding opportunity with a leading, employee centric organisation, then please apply now with your latest CV or contact Steve Powell at Owen Daniels to find out more.
Our team of hundreds of skilled experts keep Formula 1 moving. We re on the lookout for a Security Engineer. Reporting to the Cyber Security Manager, the main purpose of this role is to support the development and management of security technologies across F1 s growing technology landscape. Main Duties & Responsibilities: Assess and maintain high standards of security maturity across Formula 1 s cloud infrastructure Focus on new and existing infrastructure, managing technical vulnerabilities, support continued system maintenance, and minimise technical debt Ensure visibility and reporting of Cloud infrastructure against Formula 1 s compliance and security standards (such as ISO 27001 and CIS) Main duties to be carried out include, but not limited to: Vulnerability Management and reporting across Formula 1 s cloud environment(s), including: Development of requirements, design, and implementation of cloud security tools (E.g. compliance and host security) A key focus on threat detection and risks across cloud environments Identification, remediation, and reporting of security vulnerabilities Reporting on compliance to F1 s security standards Support in the delivery and management of security design and architecture reviews Working closely with Infrastructure teams on security design and control strategies to reduce risks The definition and operation of secure development / operations (DevOps) practices, inc. code scanning, Kubernetes, container security. System and device hardening policies and reporting Technology focused threat assessments to identify threats/risks Documentation of security requirements, patterns, and processes Liaising closely with Formula 1 s cyber security, infrastructure, and digital teams on new and existing initiatives. About You: Extensive hands-on experience with AWS cloud infrastructure inc. AWS Security Services (CloudTrail, Guard Duty, WAF, IAM, Security Hub etc.) Knowledge of CI/CD including DevSecOps patterns and principles Infrastructure as code experience utilising Terraform Knowledge of container technologies Extensive experience with AWS Security Services & Governance and Information Security Best Practices Experience with other enterprise cloud platforms e.g. Azure Kubernetes experience Identity & Access Management deployment and administration (e.g. Okta, Entra ID) Web application security technologies WAF, Bot Protection, DDOS Protection, etc. Adaptable, passionate and a team-player Division: Technical
Sep 02, 2025
Full time
Our team of hundreds of skilled experts keep Formula 1 moving. We re on the lookout for a Security Engineer. Reporting to the Cyber Security Manager, the main purpose of this role is to support the development and management of security technologies across F1 s growing technology landscape. Main Duties & Responsibilities: Assess and maintain high standards of security maturity across Formula 1 s cloud infrastructure Focus on new and existing infrastructure, managing technical vulnerabilities, support continued system maintenance, and minimise technical debt Ensure visibility and reporting of Cloud infrastructure against Formula 1 s compliance and security standards (such as ISO 27001 and CIS) Main duties to be carried out include, but not limited to: Vulnerability Management and reporting across Formula 1 s cloud environment(s), including: Development of requirements, design, and implementation of cloud security tools (E.g. compliance and host security) A key focus on threat detection and risks across cloud environments Identification, remediation, and reporting of security vulnerabilities Reporting on compliance to F1 s security standards Support in the delivery and management of security design and architecture reviews Working closely with Infrastructure teams on security design and control strategies to reduce risks The definition and operation of secure development / operations (DevOps) practices, inc. code scanning, Kubernetes, container security. System and device hardening policies and reporting Technology focused threat assessments to identify threats/risks Documentation of security requirements, patterns, and processes Liaising closely with Formula 1 s cyber security, infrastructure, and digital teams on new and existing initiatives. About You: Extensive hands-on experience with AWS cloud infrastructure inc. AWS Security Services (CloudTrail, Guard Duty, WAF, IAM, Security Hub etc.) Knowledge of CI/CD including DevSecOps patterns and principles Infrastructure as code experience utilising Terraform Knowledge of container technologies Extensive experience with AWS Security Services & Governance and Information Security Best Practices Experience with other enterprise cloud platforms e.g. Azure Kubernetes experience Identity & Access Management deployment and administration (e.g. Okta, Entra ID) Web application security technologies WAF, Bot Protection, DDOS Protection, etc. Adaptable, passionate and a team-player Division: Technical
Engineering Manager Role Description Purpose of the Role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions. Drive technical excellence, foster a culture of innovation, and collaborate with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering team seffectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluate and enhance engineering processes, tools, and methodologies to increase efficiency,stream line workflows, and optimize team productivity. Collaborate with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions. Enforce technology standards,facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Leadership Expectations Contribute to strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures. Define jobs and responsibilities, plan for future needs and operations, counsel employees on performance, and contribute to pay decisions/changes. Lead specialists to influence departmental operations, balancing short and long-term goals while ensuring budgets and schedules meet requirements. Demonstrate leadership behaviors to create an environment for colleagues to thrive and deliver consistently excellent results. Behaviors include: Listen and be authentic, Energize and inspire, Align across the enterprise, and Develop others. As a subject matter expert, guide technical direction, lead collaborative assignments, coach less experienced specialists, and provide insights affecting long-term decisions. Responsibilities and Skills Advise key stakeholders on functional and cross-functional areas of impact and alignment. Manage and mitigate risks through assessment, supporting control and governance. Demonstrate leadership and accountability for managing risk and strengthening controls. Understand organizational functions to contribute to business goals. Collaborate with support areas to align with business activity and strategies. Create solutions based on analytical thought and extensive research. Build and maintain relationships with stakeholders using influencing and negotiating skills. Values and Mindset All colleagues are expected to demonstrate core values such as Respect, Integrity, Service, Excellence, and Stewardship. They should also embody a mindset to Empower, Challenge, and Drive. Role Overview Embark on a transformative journey as an Engineering Manager in Production Network Engineering, driving innovation and excellence. Harness technology to revolutionize digital offerings and ensure exceptional customer experiences. Production Network Engineering operates within a mission-aligned model responsible for designing, building, and running strategic network infrastructure platforms and connectivity products and services for colleagues, guests, and partners. Required Skillsets Extensive experience designing, building, and operating network products across all OSI layers. Specialist understanding of Layer 1-4 protocols and transport technologies. Experience with virtual infrastructure ecosystems across cloud platforms and open networking technologies. Proficiency in network programming/automation, IaC, configuration management tools, and CI/CD pipelines. Additional Valued Skills Experience in network and infrastructure operational product engineering. Understanding of application layer network protocols and network access control. Skilled in life cycle management of network products and services. Proficiency in Agile methodologies and SRE-specific reporting. Candidates may be assessed on critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, and technical expertise. Job Title: Engineering Manager Location: Knutsford, UK Rate/Salary: .00 GBP Yearly Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Sep 02, 2025
Full time
Engineering Manager Role Description Purpose of the Role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions. Drive technical excellence, foster a culture of innovation, and collaborate with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering team seffectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluate and enhance engineering processes, tools, and methodologies to increase efficiency,stream line workflows, and optimize team productivity. Collaborate with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions. Enforce technology standards,facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Leadership Expectations Contribute to strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures. Define jobs and responsibilities, plan for future needs and operations, counsel employees on performance, and contribute to pay decisions/changes. Lead specialists to influence departmental operations, balancing short and long-term goals while ensuring budgets and schedules meet requirements. Demonstrate leadership behaviors to create an environment for colleagues to thrive and deliver consistently excellent results. Behaviors include: Listen and be authentic, Energize and inspire, Align across the enterprise, and Develop others. As a subject matter expert, guide technical direction, lead collaborative assignments, coach less experienced specialists, and provide insights affecting long-term decisions. Responsibilities and Skills Advise key stakeholders on functional and cross-functional areas of impact and alignment. Manage and mitigate risks through assessment, supporting control and governance. Demonstrate leadership and accountability for managing risk and strengthening controls. Understand organizational functions to contribute to business goals. Collaborate with support areas to align with business activity and strategies. Create solutions based on analytical thought and extensive research. Build and maintain relationships with stakeholders using influencing and negotiating skills. Values and Mindset All colleagues are expected to demonstrate core values such as Respect, Integrity, Service, Excellence, and Stewardship. They should also embody a mindset to Empower, Challenge, and Drive. Role Overview Embark on a transformative journey as an Engineering Manager in Production Network Engineering, driving innovation and excellence. Harness technology to revolutionize digital offerings and ensure exceptional customer experiences. Production Network Engineering operates within a mission-aligned model responsible for designing, building, and running strategic network infrastructure platforms and connectivity products and services for colleagues, guests, and partners. Required Skillsets Extensive experience designing, building, and operating network products across all OSI layers. Specialist understanding of Layer 1-4 protocols and transport technologies. Experience with virtual infrastructure ecosystems across cloud platforms and open networking technologies. Proficiency in network programming/automation, IaC, configuration management tools, and CI/CD pipelines. Additional Valued Skills Experience in network and infrastructure operational product engineering. Understanding of application layer network protocols and network access control. Skilled in life cycle management of network products and services. Proficiency in Agile methodologies and SRE-specific reporting. Candidates may be assessed on critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, and technical expertise. Job Title: Engineering Manager Location: Knutsford, UK Rate/Salary: .00 GBP Yearly Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Customer Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on / 4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Team Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on / 4 days off shift pattern (rotating shifts, 7am-7pm / 7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and mentoring team members and providing guidance to enable them to achieve their personal development plans Supporting the wider team during busy periods such as taking calls and logging tickets Provide cover for the incident manager during periods of absence Key requirements: Proven experience within a Service Desk / Help Desk environment Confident communicator, able to navigate difficult conversations Customer focused Able to effectively multitask Creative problem solver with the ability to work autonomously or as part of a team Effectively prioritise workload to meet targets SC, NPPV3 & Parliament security clearances, or the ability to obtain them Proficient in MS office tools Experience of using Remedy application Desirable Skills: ITILv4 Foundation Previous line management experience What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 days annual leave, and the option to buy or sell days annually Overtime options available Access to the Flexible Benefits portal Company matched pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. We're guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
Sep 02, 2025
Full time
Customer Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on / 4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Team Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on / 4 days off shift pattern (rotating shifts, 7am-7pm / 7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and mentoring team members and providing guidance to enable them to achieve their personal development plans Supporting the wider team during busy periods such as taking calls and logging tickets Provide cover for the incident manager during periods of absence Key requirements: Proven experience within a Service Desk / Help Desk environment Confident communicator, able to navigate difficult conversations Customer focused Able to effectively multitask Creative problem solver with the ability to work autonomously or as part of a team Effectively prioritise workload to meet targets SC, NPPV3 & Parliament security clearances, or the ability to obtain them Proficient in MS office tools Experience of using Remedy application Desirable Skills: ITILv4 Foundation Previous line management experience What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 days annual leave, and the option to buy or sell days annually Overtime options available Access to the Flexible Benefits portal Company matched pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. We're guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
SME Financial Crime Audit Within UK Corporate and Investment Bank in London working projects in EMEA Financial Crime Internal Audit Manager - Project and Continuous Monitoring lead - EMEA Role SummaryThis role exists to deliver an independent view and assurance over the control environment in operation in EMEA business entities, Branches, and other subsidiaries in the EMEA Region. It undertakes and manages audits across a range of activities and supports teams of auditors to deliver in-depth testing and review to support audit opinions. It contributes part of the Audit opinion provided the EMEA Region Management and Group Audit Committee. ADIA is responsible for the delivery of around 90 internal audit reports per year across the EMEA region. Due to the nature of each business and the audit cycle, the number of audits each Audit Manager is responsible for can vary from year to year. On average, an Audit Manager would be responsible for the delivery of around 6-8 audits per year, and contribute to other audit assignments through delivery of fieldwork for other Audit Managers. This may include technically complex and highly regulated areas, large assignments, including theme audits across more than one jurisdiction/ business. These are scheduled so that some will overlap so that two assignments may be open at the same time; Closing one and planning another, an Audit Manager will be able to manage both successfully. In addition, this role is responsible for managing the delivery and providing support for multiple audit assignments / assurance / project work within AML/Financial Crime and/or Compliance business areas. This role provides expertise on general compliance topics (including conduct risk, market abuse regulation, monitoring and surveillance, control room activities) and/or in AML /Financial Crime to the wider EMEA audit team. The Audit Manager will report to the Compliance and Financial Crime Audit Partner and will be asked to assist with maintaining relationships with Central Compliance Group and/or Financial Crime Group Senior Management (D, ED level), have a deep understanding of UK/EMEA Compliance and Conduct Regulations, as well as AML/Financial Crime prevention regulations, subject matter expertise in compliance and/or financial crime prevention/detection business activities and be able to comment on key areas of risk for those business areas. Business AreaInternal Audit is asked for an independent opinion on the changes and controls implemented by the organisations within the EMEA Region. This role aims to provide insight and opinion on the key controls in operation in the business areas under review and therefore must have the expertise to provide advice and consultancy services as required. Position DescriptionCore Responsibilities: Preparation of planning material to ensure that the internal controls covering the key risks are appropriately tested in order to provide reasonable assurance to the Board, Group Management, Entity Management and other stakeholders, including regulators, that an effective internal control environment exists.Overseeing the work performed for the audit assignment by other team members. Providing guidance and support to team members as necessary.Directing testing to cover key areas of risk and determine the scope and focus in agreement with the Audit Partner of the review, and share expertise in their area with other team members.Preparing draft Audit Findings for review by AD Management. The Audit Findings must be factually accurate and clearly communicate the findings and recommendations. The Audit Manager must clearly communicate the issues to AD Management and then to business Management, including senior stakeholders. In doing so, the Audit Manager may experience some significant challenges and must therefore be resilient and articulate in their presentation of the issues.Preparing the final internal audit report. The report must clearly communicate areas of positive assurance as well as areas where improvement in the internal control environment is required.Undertaking follow-up and closure of internal audit recommendations. This process requires the validation of action taken by line Management for the closure of all High and Moderate Priority Findings and the provision of assistance and guidance to Management.The Audit Manager will also be expected to contribute to Audit Department initiatives and work collaboratively across EMEA.The Audit Manager will be asked to assist the Audit Partner with maintaining relationships with Senior Management (D, ED) in a nominated area of responsibility, have insight into business activities and be able to comment on key areas of risk for those business areas.Knowledge, Skills, Experiences & Qualifications:Educated to degree standards and holder of a professional qualification (usually CIA, ACCA, etc.) with a strong understanding of the regulatory environment. It would be desirable to hold Compliance / AML / Financial crime qualification (ICA Diploma or equivalent, ACAMs, CISI).The ability to effectively and clearly communicate with management both verbally and in writing.The role holder needs to have some operational knowledge of some aspects of the Bank to enable them to identify control weaknesses and give advice on best practice/ process improvements. A clear understanding of the risk and internal control environment relevant to the business being audited.Attention to detail. The confirmation of factual accuracy and a clear understanding of how the facts should be interpreted is essential.Proactiveness and resilience, successful track records of completing projects and initiatives in a timely manner.Be able to advise the business on possible control solutions.Previous internal audit experience is desirable to demonstrate a track record of effective internal audit.ChallengesThe broad range of business areas subject to internal audit.Tight timelines for the delivery of internal audit assignments, and managing conflicting priorities.Challenge from AD Management and Line Management and the ability to successfully articulate issues identified.The need to manage different groups of ADIA staff assigned to each audit assignment. CompetenciesCustomer FocusDriving ChangeDriving ResultsEmbraces DiversityEnterprise LeadershipJudgement and Decision-MakingRisk ManagementStrategic and VisionaryTrust and IntegrityWhat we offer For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: Hybrid and flexible workingCompetitive paid leave daysBenefits to support your physical wellbeing, including private medical insurance and life and invalidity insuranceVarious policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services Access a wide range of learning and development opportunities and career progression opportunitiesAmbitious remuneration package #
Sep 02, 2025
Full time
SME Financial Crime Audit Within UK Corporate and Investment Bank in London working projects in EMEA Financial Crime Internal Audit Manager - Project and Continuous Monitoring lead - EMEA Role SummaryThis role exists to deliver an independent view and assurance over the control environment in operation in EMEA business entities, Branches, and other subsidiaries in the EMEA Region. It undertakes and manages audits across a range of activities and supports teams of auditors to deliver in-depth testing and review to support audit opinions. It contributes part of the Audit opinion provided the EMEA Region Management and Group Audit Committee. ADIA is responsible for the delivery of around 90 internal audit reports per year across the EMEA region. Due to the nature of each business and the audit cycle, the number of audits each Audit Manager is responsible for can vary from year to year. On average, an Audit Manager would be responsible for the delivery of around 6-8 audits per year, and contribute to other audit assignments through delivery of fieldwork for other Audit Managers. This may include technically complex and highly regulated areas, large assignments, including theme audits across more than one jurisdiction/ business. These are scheduled so that some will overlap so that two assignments may be open at the same time; Closing one and planning another, an Audit Manager will be able to manage both successfully. In addition, this role is responsible for managing the delivery and providing support for multiple audit assignments / assurance / project work within AML/Financial Crime and/or Compliance business areas. This role provides expertise on general compliance topics (including conduct risk, market abuse regulation, monitoring and surveillance, control room activities) and/or in AML /Financial Crime to the wider EMEA audit team. The Audit Manager will report to the Compliance and Financial Crime Audit Partner and will be asked to assist with maintaining relationships with Central Compliance Group and/or Financial Crime Group Senior Management (D, ED level), have a deep understanding of UK/EMEA Compliance and Conduct Regulations, as well as AML/Financial Crime prevention regulations, subject matter expertise in compliance and/or financial crime prevention/detection business activities and be able to comment on key areas of risk for those business areas. Business AreaInternal Audit is asked for an independent opinion on the changes and controls implemented by the organisations within the EMEA Region. This role aims to provide insight and opinion on the key controls in operation in the business areas under review and therefore must have the expertise to provide advice and consultancy services as required. Position DescriptionCore Responsibilities: Preparation of planning material to ensure that the internal controls covering the key risks are appropriately tested in order to provide reasonable assurance to the Board, Group Management, Entity Management and other stakeholders, including regulators, that an effective internal control environment exists.Overseeing the work performed for the audit assignment by other team members. Providing guidance and support to team members as necessary.Directing testing to cover key areas of risk and determine the scope and focus in agreement with the Audit Partner of the review, and share expertise in their area with other team members.Preparing draft Audit Findings for review by AD Management. The Audit Findings must be factually accurate and clearly communicate the findings and recommendations. The Audit Manager must clearly communicate the issues to AD Management and then to business Management, including senior stakeholders. In doing so, the Audit Manager may experience some significant challenges and must therefore be resilient and articulate in their presentation of the issues.Preparing the final internal audit report. The report must clearly communicate areas of positive assurance as well as areas where improvement in the internal control environment is required.Undertaking follow-up and closure of internal audit recommendations. This process requires the validation of action taken by line Management for the closure of all High and Moderate Priority Findings and the provision of assistance and guidance to Management.The Audit Manager will also be expected to contribute to Audit Department initiatives and work collaboratively across EMEA.The Audit Manager will be asked to assist the Audit Partner with maintaining relationships with Senior Management (D, ED) in a nominated area of responsibility, have insight into business activities and be able to comment on key areas of risk for those business areas.Knowledge, Skills, Experiences & Qualifications:Educated to degree standards and holder of a professional qualification (usually CIA, ACCA, etc.) with a strong understanding of the regulatory environment. It would be desirable to hold Compliance / AML / Financial crime qualification (ICA Diploma or equivalent, ACAMs, CISI).The ability to effectively and clearly communicate with management both verbally and in writing.The role holder needs to have some operational knowledge of some aspects of the Bank to enable them to identify control weaknesses and give advice on best practice/ process improvements. A clear understanding of the risk and internal control environment relevant to the business being audited.Attention to detail. The confirmation of factual accuracy and a clear understanding of how the facts should be interpreted is essential.Proactiveness and resilience, successful track records of completing projects and initiatives in a timely manner.Be able to advise the business on possible control solutions.Previous internal audit experience is desirable to demonstrate a track record of effective internal audit.ChallengesThe broad range of business areas subject to internal audit.Tight timelines for the delivery of internal audit assignments, and managing conflicting priorities.Challenge from AD Management and Line Management and the ability to successfully articulate issues identified.The need to manage different groups of ADIA staff assigned to each audit assignment. CompetenciesCustomer FocusDriving ChangeDriving ResultsEmbraces DiversityEnterprise LeadershipJudgement and Decision-MakingRisk ManagementStrategic and VisionaryTrust and IntegrityWhat we offer For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: Hybrid and flexible workingCompetitive paid leave daysBenefits to support your physical wellbeing, including private medical insurance and life and invalidity insuranceVarious policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services Access a wide range of learning and development opportunities and career progression opportunitiesAmbitious remuneration package #
My Financial Services client is seeking to recruit an AI Engineer (front end) on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. This is a development-heavy position focused on delivering production-ready user interfaces for AI-powered tools and GenAI applications. You'll work in a greenfield, lab-first environment to prototype, iterate, and deploy solutions that meet the highest standards of performance, security, and compliance in a regulated financial setting. Accountabilities & Responsibilities Design and develop modern, responsive front-end applications from the ground up using React, TypeScript, and Next.js. Build secure, performant user interfaces that integrate with LLM APIs (e.g., Gemini, Azure OpenAI) and internal systems. Implement advanced front-end security features including token handling, session management, data masking, and audit logging. Translate UX/UI designs into modular, reusable components aligned with enterprise design systems. Integrate front-end applications with REST/GraphQL APIs, WebSockets, and backend services. Collaborate with AI engineers, backend developers, and cloud architects to deliver end-to-end solutions. Ensure compliance with cybersecurity and data privacy standards through secure coding practices and regular code reviews. Deploy applications to GCP (Firebase, Cloud Run) and Azure App Services using CI/CD pipelines hardened for security and compliance. Participate in code reviews, technical design discussions, and architecture planning sessions. Required Knowledge, Skills & Experience Proven experience building secure, production-grade front-end applications in regulated environments (e.g., finance, healthcare, government). Strong proficiency in modern JavaScript/TypeScript frameworks (React, Next.js) and responsive UI development. Demonstrated ability to build front-end applications from scratch in greenfield or innovation lab settings. Experience developing interactive UIs, dashboards, chat interfaces, and data visualizations for AI-powered tools. Skilled in integrating front-end applications with APIs (REST, GraphQL, WebSockets) and backend services. Deep understanding of front-end security practices (e.g., OWASP, CSP, input sanitization, role-based access). Familiarity with secure API design, token management, and data privacy obligations (e.g., GDPR, ISO 27001). Ability to build modular, reusable components aligned with enterprise design systems (e.g., MUI, Tailwind). Exposure to secure SDLC practices, cyber risk assessments, and security posture reporting. Comfortable working in agile, cross-functional teams with product managers, AI engineers, and cloud architects. Technical Skills & Technologies: Languages & Frameworks: React.js, TypeScript, Next.js, HTML5, CSS3, Tailwind CSS UI Libraries: MUI, Ant Design, Tailwind CSS, AG Grid, Highcharts or similar State Management: Redux Toolkit, React Query, Zustand or similar AI/Cloud Integration: GCP: Vertex AI Gemini API, Firebase Hosting, Google IAM, Secret Manager Azure: Azure OpenAI, Azure App Services, Azure AD authentication Cybersecurity: CSP headers, XSS/CSRF protection, OAuth2 flows, JWT encryption Front-end logging for anomaly detection and audit trails Familiarity with OWASP guidelines and secure SDLC practices DevOps: GitHub Actions, Docker, Terraform, security scans in CI/CD (e.g., Snyk, Dependabot or similar). Monitoring: Google Cloud Operations Suite, Azure Monitor
Sep 01, 2025
Contractor
My Financial Services client is seeking to recruit an AI Engineer (front end) on an initial 6 month contract based in London. It is hybrid and will require 3x days onsite per week. This is a development-heavy position focused on delivering production-ready user interfaces for AI-powered tools and GenAI applications. You'll work in a greenfield, lab-first environment to prototype, iterate, and deploy solutions that meet the highest standards of performance, security, and compliance in a regulated financial setting. Accountabilities & Responsibilities Design and develop modern, responsive front-end applications from the ground up using React, TypeScript, and Next.js. Build secure, performant user interfaces that integrate with LLM APIs (e.g., Gemini, Azure OpenAI) and internal systems. Implement advanced front-end security features including token handling, session management, data masking, and audit logging. Translate UX/UI designs into modular, reusable components aligned with enterprise design systems. Integrate front-end applications with REST/GraphQL APIs, WebSockets, and backend services. Collaborate with AI engineers, backend developers, and cloud architects to deliver end-to-end solutions. Ensure compliance with cybersecurity and data privacy standards through secure coding practices and regular code reviews. Deploy applications to GCP (Firebase, Cloud Run) and Azure App Services using CI/CD pipelines hardened for security and compliance. Participate in code reviews, technical design discussions, and architecture planning sessions. Required Knowledge, Skills & Experience Proven experience building secure, production-grade front-end applications in regulated environments (e.g., finance, healthcare, government). Strong proficiency in modern JavaScript/TypeScript frameworks (React, Next.js) and responsive UI development. Demonstrated ability to build front-end applications from scratch in greenfield or innovation lab settings. Experience developing interactive UIs, dashboards, chat interfaces, and data visualizations for AI-powered tools. Skilled in integrating front-end applications with APIs (REST, GraphQL, WebSockets) and backend services. Deep understanding of front-end security practices (e.g., OWASP, CSP, input sanitization, role-based access). Familiarity with secure API design, token management, and data privacy obligations (e.g., GDPR, ISO 27001). Ability to build modular, reusable components aligned with enterprise design systems (e.g., MUI, Tailwind). Exposure to secure SDLC practices, cyber risk assessments, and security posture reporting. Comfortable working in agile, cross-functional teams with product managers, AI engineers, and cloud architects. Technical Skills & Technologies: Languages & Frameworks: React.js, TypeScript, Next.js, HTML5, CSS3, Tailwind CSS UI Libraries: MUI, Ant Design, Tailwind CSS, AG Grid, Highcharts or similar State Management: Redux Toolkit, React Query, Zustand or similar AI/Cloud Integration: GCP: Vertex AI Gemini API, Firebase Hosting, Google IAM, Secret Manager Azure: Azure OpenAI, Azure App Services, Azure AD authentication Cybersecurity: CSP headers, XSS/CSRF protection, OAuth2 flows, JWT encryption Front-end logging for anomaly detection and audit trails Familiarity with OWASP guidelines and secure SDLC practices DevOps: GitHub Actions, Docker, Terraform, security scans in CI/CD (e.g., Snyk, Dependabot or similar). Monitoring: Google Cloud Operations Suite, Azure Monitor
Audit Manager Job, Stockport based National Accountancy firm Your new firm An independent Accountancy firm based in Stockport are seeking to recruit an experienced Audit Manager to join their team. This firm provides a range of general practice services as well as further business services including corporate finance, tax advisory, payroll, trusts and digital transformation. They work with a range of clients across the North West including owner managed businesses to international enterprises. Their clients sit within a range of industries which include entrepreneurial, manufacturing, lifestyle, technology and media. This firm is going through an exciting period of growth and have recently moved to a new and modern office in Stockport. Your new role In this Audit Manager job, you will be responsible for delivering an excellent audit service to clients. You will oversee audit engagements from planning to completion, identifying risks and taking ownership of audit files. You will lead an experienced and profession audit team, providing training and support where appropriate. You will be required to create and management client relationships, ensuring the values of the firm are upheld in these relationships. What you'll need to succeed The ideal candidate for this role will have previous audit experience in a practice environment, to a manager level. You will need experience managing and coordinating engagements for a range of clients and also managing a team of staff. You will ideally be ACA or ACCA qualified, or close to qualification. You will need strong IT skills, including the use of Microsoft Excel. You will also need to be a strong ambitious leader, who is keen to progress your career. What you'll get in return In return, you will be offered a competitive salary, dependent on experience. You will be working in a new and modern office located in Stockport. You will also have access to a firm wide benefits package including holidays and pension contributions. You will be working in a tight network of experienced colleagues and will be supported to progress and develop your career and have access to study support opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 01, 2025
Full time
Audit Manager Job, Stockport based National Accountancy firm Your new firm An independent Accountancy firm based in Stockport are seeking to recruit an experienced Audit Manager to join their team. This firm provides a range of general practice services as well as further business services including corporate finance, tax advisory, payroll, trusts and digital transformation. They work with a range of clients across the North West including owner managed businesses to international enterprises. Their clients sit within a range of industries which include entrepreneurial, manufacturing, lifestyle, technology and media. This firm is going through an exciting period of growth and have recently moved to a new and modern office in Stockport. Your new role In this Audit Manager job, you will be responsible for delivering an excellent audit service to clients. You will oversee audit engagements from planning to completion, identifying risks and taking ownership of audit files. You will lead an experienced and profession audit team, providing training and support where appropriate. You will be required to create and management client relationships, ensuring the values of the firm are upheld in these relationships. What you'll need to succeed The ideal candidate for this role will have previous audit experience in a practice environment, to a manager level. You will need experience managing and coordinating engagements for a range of clients and also managing a team of staff. You will ideally be ACA or ACCA qualified, or close to qualification. You will need strong IT skills, including the use of Microsoft Excel. You will also need to be a strong ambitious leader, who is keen to progress your career. What you'll get in return In return, you will be offered a competitive salary, dependent on experience. You will be working in a new and modern office located in Stockport. You will also have access to a firm wide benefits package including holidays and pension contributions. You will be working in a tight network of experienced colleagues and will be supported to progress and develop your career and have access to study support opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ Retirement Solutions are looking for a Principal Framework Engineer, a senior technical role at the heart of the Engineering team. With a passion for technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday. Will thrive on the chance to employ their multi-faceted skills to create industry-leading solutions in a way that moves the products, the department, their team and individuals forward. Core Duties/Responsibilities The successful candidate will be responsible for the following, but are not limited to: Collaborates with stakeholders to gather requirements and translate them into effective solution designs. Creates detailed technical specifications, system diagrams, and process flows. Ensures designs align with architecture principles and company standards. Works closely with business analysts, product managers, and engineers to ensure solutions meet business needs. Acts as a bridge between technical teams and non-technical stakeholders. Evaluates appropriate technologies, tools, and platforms. Provides guidance and mentorship to engineering and configuration teams during solution implementation. Identifies risks and proposes mitigation strategies during the design phase. Proactively recommend improvements to systems and processes. Ensures solutions meet quality, performance, and security standards. Maintains up-to-date documentation for designed solutions. Ensure you and your Squad adhere to the over-arching Software Development Lifecycle and Agile Operating Model aligned to your Home Develop and maintain software development processes, standards, and best practices to ensure consistent delivery of high-quality software products Promote engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by fostering news ways of thinking to improve design, productivity, and quality Be involved with and promote the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology. Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Mentor and guide all engineers within your home and assist with technical challenges as needed Involve yourself in the development of a strong talent pipeline throughout your wider home by helping the Manger Engineer in hiring, internal movements, succession planning, talent reviews etc. Skills, Capabilities and Attributes The ideal candidate will have the below skills, capabilities and attributes: Experience in engineering activities in a Product SaaS organisation, including scrum agile methodologies, efficiency improvement, configuration management, release readiness, documentation / technical writing, process, data and system engineering, analytical skills in business, process, data and system, lifecycle management and complex problem solving Experience of having led conceptualization and development of a portfolio of products or SaaS based products Experience in Financial Services preferred Experience in Pensions, Insurance and Life and Pensions (preferred) Analysis and Design of requirements for delivery of scalable, maintainable, secure systems Software development or configuration background Awareness of: Database Design, Responsive web design, Data access and persistence, Web accessibility standards, Web security principles, Application architecture, Source code control, Continuous Integration, Continuous Deployment, Blue/Green Deployments and general Enterprise Architecture Experience in stakeholder engagement and presentation of complex technical designs Enterprise applications and relevant configuration tools What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Sep 01, 2025
Full time
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ Retirement Solutions are looking for a Principal Framework Engineer, a senior technical role at the heart of the Engineering team. With a passion for technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday. Will thrive on the chance to employ their multi-faceted skills to create industry-leading solutions in a way that moves the products, the department, their team and individuals forward. Core Duties/Responsibilities The successful candidate will be responsible for the following, but are not limited to: Collaborates with stakeholders to gather requirements and translate them into effective solution designs. Creates detailed technical specifications, system diagrams, and process flows. Ensures designs align with architecture principles and company standards. Works closely with business analysts, product managers, and engineers to ensure solutions meet business needs. Acts as a bridge between technical teams and non-technical stakeholders. Evaluates appropriate technologies, tools, and platforms. Provides guidance and mentorship to engineering and configuration teams during solution implementation. Identifies risks and proposes mitigation strategies during the design phase. Proactively recommend improvements to systems and processes. Ensures solutions meet quality, performance, and security standards. Maintains up-to-date documentation for designed solutions. Ensure you and your Squad adhere to the over-arching Software Development Lifecycle and Agile Operating Model aligned to your Home Develop and maintain software development processes, standards, and best practices to ensure consistent delivery of high-quality software products Promote engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by fostering news ways of thinking to improve design, productivity, and quality Be involved with and promote the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology. Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Mentor and guide all engineers within your home and assist with technical challenges as needed Involve yourself in the development of a strong talent pipeline throughout your wider home by helping the Manger Engineer in hiring, internal movements, succession planning, talent reviews etc. Skills, Capabilities and Attributes The ideal candidate will have the below skills, capabilities and attributes: Experience in engineering activities in a Product SaaS organisation, including scrum agile methodologies, efficiency improvement, configuration management, release readiness, documentation / technical writing, process, data and system engineering, analytical skills in business, process, data and system, lifecycle management and complex problem solving Experience of having led conceptualization and development of a portfolio of products or SaaS based products Experience in Financial Services preferred Experience in Pensions, Insurance and Life and Pensions (preferred) Analysis and Design of requirements for delivery of scalable, maintainable, secure systems Software development or configuration background Awareness of: Database Design, Responsive web design, Data access and persistence, Web accessibility standards, Web security principles, Application architecture, Source code control, Continuous Integration, Continuous Deployment, Blue/Green Deployments and general Enterprise Architecture Experience in stakeholder engagement and presentation of complex technical designs Enterprise applications and relevant configuration tools What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
