216 jobs found

Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa 55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa 55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

OA are recruiting for an IT Analyst to join our client s highly successful and growing team. Location: Enfield Hours: Monday Friday. 8am-5pm. Office based. Salary: £40,000-£50,000 depending on experience IT Analyst Benefits Private Health Insurance Company Pension Scheme available after 3-month probationary period Cycle to work scheme Onsite parking 23 days annual leave + bank holidays IT Analyst Key Responsibilities Administer and support Kerridge ERP (access, config, troubleshooting). Play a key role in the Kerridge upgrade. Work with departments to improve workflows and efficiency. Liaise with Kerridge support and vendors. Support Power BI dashboards and reports with external developers. Gather reporting requirements and deliver insights. Maintain data accuracy and integrity. Provide first-line IT support (hardware, software, network onsite). Manage IT assets (procurement, setup, maintenance). Handle onboarding/offboarding (accounts, access). Support peripheral systems (MCS, Prism, Maxoptra). Assist with IT project planning and implementation. Document processes, procedures, and configurations. Work with SLT/Group IT on IT architecture. Explore and implement AI opportunities. IT Analyst Skills and Experience Proven experience with Kerridge ERP systems (preferably in a support or analyst role). Strong proficiency in Power BI, including DAX, data modeling, and dashboard creation. Solid understanding of IT support principles, including Windows OS, Office 365, and basic networking. Excellent problem-solving and communication skills. Ability to manage multiple tasks and prioritize effectively. Degree or certification in IT, Computer Science, or related field (desirable) Experience with SQL or other data query languages. Familiarity with ITIL or other service management frameworks. If you re interested in the position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Senior Financial Engineer (Quant Developer) My global banking client, based in London, is looking for a Senior Financial Engineer/Quant Analyst/Quant Developer to join their team on a contract basis. Initial contract duration is until end of December 2025, paying £910 per day. Hybrid working model (2 days a week in London office). Key skills: Experience working as a Senior Financial Engineer/Quant Analyst/Quant Developer within a Global Bank Strong experience with React and next.js framework and building Back End services accessible via API Critical programming skills in Python 3.x, Object Oriented programming Advance experience in building end-to-end applications encompassing all phases of software development life cycle. Strong knowledge in Software Engineering, Design Patterns Responsibilities: Design, build and implementation of Traded Risk Quantitative libraries. The success of this library will be measured against the time to deployment, time of turnover on bugs, test KPIs Delivery of a coding environment that is easy to use, is robust and can be fully re-used Work closely with Quant Analysts, IT and Front Office to create synergies across different functions and departments Please apply now for immediate consideration and further details. Scot Lewis Associates Ltd is acting as an employment business.

Our client is looking for an experienced and forward-thinking Data Engineer to join their Digital Services team. This is a key role in shaping and delivering the enterprise data engineering strategy, ensuring that our data infrastructure is robust, secure, and ready for the future. You will be responsible for designing, building, and optimising data pipelines and database systems that support their administrative and research activities. Working collaboratively across the business you'll ensure their data is high-quality, accessible, and compliant with governance and cybersecurity standards. Key Responsibilities Design, build, and maintain efficient data pipelines and ETL workflows. Develop and optimise relational and non-relational database systems. Collaborate with analysts, researchers, and IT teams to deliver tailored data solutions. Implement and maintain data governance and metadata frameworks. Ensure data security, integrity, and compliance with regulations such as GDPR. Contribute to data architecture design and enterprise data strategy. Lead technical data planning within change programmes. Explore and implement emerging technologies to drive innovation. Essential: Degree in a relevant discipline (or equivalent professional experience). Professional qualification in data management or analytics (eg, MCSE, OCP, CISSP). Significant experience in data solution architecture within large, complex organisations. Expertise with Oracle DBMS and SQL Server DBMS. Strong knowledge of database management systems and cloud infrastructure. Proficiency with Microsoft Azure, Microsoft Fabric, and Dataverse. Excellent analytical, problem-solving, and leadership skills. Strong communication skills and the ability to influence at all levels. Desirable: Experience in designing modular architecture and master data management. Familiarity with cybersecurity in data engineering contexts. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Business Analyst London Markets Insurance Insurance Home based with some adhoc travel 650/day (Inside IR35) Initial 6 month contract Application Integration Data Migration Infrastructure Estates Our client is seeking a highly skilled Business Analyst with extensive experience with the Insurance sector (London Market / Speciality Insurance experience is a bonus) to work on an application integration project. You will have a proven track record in the successful design, delivery, and implementation of M&A and business change projects. Key Essential Skills & Experience: Extensive experience within Insurance / Brokering sectors Experience in producing process models Agile and Waterfall methodology proficiency Application Integration Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial contract 6 months Rate: 650/day Inside IR35 via umbrella If this sounds like a good match to your experience, submit your CV ASAP! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are seeking a skilled and motivated ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and retrospectives. Ensure solutions follow ServiceNow best practices, coding standards, and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (eg, SPM, ITSM, HRSD, CSM). Experience with Flow Designer, App Engine Studio, or Performance Analytics. Exposure to Agile/Scrum methodologies. MOD SC Mandatory

WA Consultants is currently recruiting for an IT Service Desk/Support Analyst for a Full time position for a client in Devon. Our client is keen to speak with candidates who have at least 2-years experience in a 1st/2nd support role, across a wide range of systems and services. Key responsibilities include: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Assist with IT aspects of site openings, closures, and office re-locations. Engage effectively with users at all levels, ensuring clear updates and managing expectations. Log, prioritise, and resolve tickets in line with SLAs, always maintaining a customer-first approach. Identify trends, reduce repeat incidents, and contribute to improving service quality and user satisfaction. Use monitoring tools to proactively identify issues and escalate where necessary. Work closely with other Technology teams to ensure smooth transitions of new systems and updates into support. Participate in the out-of-hours support rota as required. Occasionally travel to other locations to support incidents or project delivery. Essential criteria: Minimum of 2 year's experience in a similar role IT Service Desk/Support Analyst position. Confident in supporting users of varying technical ability. High level of accuracy in builds and documentation. Ability to manage workload and meet project deadlines. Full UK driving licence, access to a vehicle insured for business use, and willingness to travel. Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Configuration Analyst iO Associates have partnered with a leading client who operates in the aerospace and defense industry, serving both domestic and international customers. With a focus on Platform Integration, Ground Based Air Defence, Special Projects, and Weapons, they provide cutting-edge products and services to various governmental bodies. Our client offers an exciting career path, excellent work/life balance, and a 4-day working week for employees. They are now seeking a Configuration Analyst to join their team in Ampthill, Bedfordshire. This role plays a crucial part in maintaining the integrity of complex engineering projects. The successful candidate will apply Configuration Management principles and practices and have the opportunity to progress into more senior roles contributing to the company's Digital Engineering strategy. Responsibilities: Apply Configuration Management principles and tools to maintain project integrity Analyze product design changes and their impacts Support the establishment and maintenance of configuration baselines Contribute to change control processes Collaborate with engineering teams to ensure compliance with configuration management policies Develop digital engineering skills and participate in the implementation of digital transformation initiatives Essential Skills & Experience: Bachelor's degree in an engineering or related discipline Experience in a Configuration Management role in an engineering environment Knowledge of Configuration Management principles and standards Familiarity with Configuration Management tools and Product Lifecycle Management systems Strong communication and interpersonal skills Ability to work effectively in a team environment Attention to detail and commitment to quality Desirable Skills & Experience: Experience in Configuration Management within the defense industry Familiarity with DEF-STAN 05-57 and Windchill PLM Knowledge of Model-Based Systems Engineering tools and methodologies Understanding of data integration concepts and technologies Exposure to Systems Engineering and SysML Appreciation of complex system design and verification If you possess the qualifications and experience required for this role, we encourage you to apply by submitting your CV. Join our client in driving innovation and delivering superior solutions in the aerospace and defense sector. Note: Per company policy, our client is committed to equal opportunity employment and values diversity in the workplace. If you believe your skills align with the position, we welcome your application.

Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Im looking for an experienced SIEM Engineer for my client who is a consultancy is required for a contract role focused on the design, configuration, and assurance of SIEM and SOC platforms. The successful candidate will support the development of protective monitoring capabilities and contribute to the effectiveness of security operations. Inside IR35 - 450 to 550 P/D Key Responsibilities: Configure and maintain a managed SIEM platform with appropriate data sources. Develop and refine alerting rules to support SOC analysts in identifying events of interest. Assure SIEM services operated by partners and ensure seamless integration with internal systems. Collaborate with security operations leads to shape the tactical roadmap for SIEM products and services. Work with IT teams to optimise logging and ensure sufficient event data for detection. Align SIEM use cases with frameworks such as MITRE ATT&CK to demonstrate coverage. Required Skills and Experience: Proven experience designing and configuring SIEM platforms. Strong skills in log collection, analysis, and alerting rule development. Familiarity with integrating EDR, IPS, Firewalls, and audit systems with SIEM/SOC. Understanding of incident response processes and supporting toolsets. Knowledge of the NIST Cybersecurity Framework. Ability to communicate technical insights to both technical and non-technical stakeholders. Comfortable working in a fast-paced environment with multiple priorities. Security Clearance: Candidates must hold or be eligible to obtain Security Check (SC) clearance.

The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. On behalf of Tesco IMS, AMS are now looking for a Service Transition Analyst for a 6 month contract based in the bank's Glasgow OR Newcastle office on a hybrid working model. Tesco IMS deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means they always work with heart. Whether they're helping their customers or looking after their people, you'll find there's a warmth and friendliness to everything they do. Key responsibilities: As a detail-oriented and proactive Service Transition Analyst professional with ITIL Foundation certification, you will bring a strong understanding of service transition processes and IT service management principles. You will excel in planning and coordinating transition activities, ensuring seamless handover from project delivery to live operations. Skills and Qualifications: ITIL Foundation Certified - Solid grounding in IT service management principles and practices. Service Transition Knowledge - General understanding of transitioning services into live environments effectively. Planning & Organisation - Strong planning skills with the ability to manage competing priorities and deadlines. Attention to Detail - Meticulous approach to tasks, ensuring accuracy and quality in deliverables. Stakeholder Communication - Excellent communication skills with the ability to tailor messaging to engage diverse stakeholders. Proactive Problem Solving - Anticipates future workstack demands and prepares solutions to meet programme targets. RAID & RACI Frameworks - Proficient in maintaining RAID logs, facilitating risk acceptance, and applying RACI models for accountability. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.

Are you ready to dive into the dynamic world of utilities? Our client is seeking an enthusiastic and detail-oriented Associate Analyst Administrator to join their Asset & Field Ops Platform team. This temporary role is a fantastic opportunity to support the backbone of operations and make a meaningful impact! Summary: Start date: September 2025 Duration: 3 months - may be possibilities for extension Location: Plymouth PL4 Pay Rate: 15.74 per hour Hours: 37 hours per week Monday to Friday 8-4 Hybrid after the 1st month - 3 days working from home 2 days onsite As an Associate Analyst Administrator, you will be instrumental in ensuring that the Asset & Field operations run smoothly. Reporting directly to the Asset & Field Ops Platform Lead, you'll be the vital link between our team and the staff who rely on our systems. Support Operations: Use digital service requests to manage business support needs related to key Asset & Field Ops systems, ensuring timely resolution. Communication Champion: Facilitate clear communication with users to ensure seamless operations and quick issue resolution. Collaborative Problem-Solver: Participate in remote support sessions, helping to identify enhancements in processes and documentation. System Monitoring: Conduct daily operational checks on the supported systems, ensuring everything is running smoothly. User Testing: Aid in system testing and user acceptance testing, ensuring that enhancements meet user needs. Stay Informed: Keep up with changes in business needs and adapt solutions accordingly. What We're Looking For: Experience using JIRA or similar is essential A proactive individual with strong organisational skills. Effective communication abilities that help you connect with all levels of the business. The ability to manage business requests from initial delivery to resolution using Service Desk Tools If you're enthusiastic about supporting business operations and are eager to learn and grow in a fast-paced environment, we want to hear from you! As part of the application process you will receive a link via Text Message to progress your application. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We're looking for a Lifecycle Marketing Manager to join our Financial Services Client at a pivotal moment where you will own the life cycle strategy, define and deliver end-to-end marketing programs across the customer journey. In this role you will support in driving retention, cross-sell, and up-sell campaigns, ensuring customers see continuous value. You'll play a key role in shaping customer engagement strategies during a high-growth phase, have exposure to cross-functional teams and leadership, driving initiatives that directly impact retention and revenue and join a team that values creativity, collaboration, and agility. Other role requirements will involve Project manage complex campaigns - from planning through execution, measurement, and iteration. Create and adapt customer-facing content (with the support of our content team). Work cross-functionally with analysts, product, engineering, CRO, and content colleagues to bring initiatives to life. Adapt and innovate strategies in line with new product capabilities and platforms post-launch. Key skills needed: A strong background in retention/life cycle marketing (experience in SaaS, fintech, or subscription-based products is highly valuable). Ideally hold 5+ years' experience in life cycle or CRM marketing Proven project management skills and ability to work with multiple stakeholders. Comfortable in a fast-paced, evolving environment where priorities shift quickly. Experience in the EMEA market is a strong plus. *Rates depend on experience and client requirements

Audio Visual Analyst Location: London Salary: Competitive Contract: Permanent Are you an AV specialist with a passion for technology and outstanding customer service? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces. The Role As an Audio Visual Analyst , you will be the go-to point of contact for all AV queries and issues, ensuring smooth operation of equipment and delivering a high-quality experience for users and clients. You'll work closely with IT and Facilities teams, supporting live events, maintaining AV equipment, and driving improvements to enhance the overall service. Key Responsibilities Act as the first point of contact for all AV enquiries and issues. Provide on-site support for meetings, conferences, and events (including early starts/late finishes when required). Proactively maintain and check AV equipment to ensure reliability and availability. Deliver training and guidance to staff on AV and collaboration tools. Liaise with third-party providers and internal teams to resolve incidents and manage maintenance. Support AV requirements for new office fit-outs and upgrade projects. Suggest improvements and bring innovative ideas to enhance the AV experience. Skills & Experience Solid understanding of AV technologies including TVs, projectors, microphones, speakers, UC platforms, and connectivity equipment. Experience with Microsoft Teams, Zoom, Crestron, and Microsoft Surface Hubs. Strong IT knowledge, ideally with exposure to Microsoft 365. Excellent communication and problem-solving skills, with the ability to resolve issues under pressure. Highly organised, proactive, and detail-oriented. Knowledge of MacOS and Windows 11, and experience within professional services, is desirable. What's on Offer Competitive salary and excellent benefits including pension, life assurance, private medical insurance, cycle-to-work, and more. Generous holiday allowance (29 days plus bank holidays, including Christmas closure). Hybrid working model (3 days in office, 2 from home). Free breakfast and lunch in the office. A friendly, supportive working culture with regular social events and wellbeing initiatives.

My client is a small IT consultancy in the Islington area of Central London, and they are seeking an IT Support Engineer to provide both remote & onsite customer support. This role pays £30,000 - £40,000 and offers hybrid working split between home, HQ office, and customer sites. To be considered for this IT Support Analyst position, you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows 10 & 11 InTune, Auto Pilot & MDM Office 365 - including SharePoint administration Azure AD & Entra ID VPN's & network switches, routers & firewalls This role is a hybrid role, split between the office in Central London (Angel Islington area), working from home, and occasional visits to client offices in London. My client is a small but busy and successful MSP going through continued growth and expansion. This position operates on 2 alternating weekly shifts of 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime. If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately. This role pays £30,000 - £40,000 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing IT support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer.