Do you believe great training can transform teams and drive real business impact? Do you have experience within an engineering-focused environment? Do you enjoy travelling to different sites and connecting with teams face-to-face to deliver impactful training? If that sounds like you, then this opportunity as a Learning and Development Officer could be exactly what you are looking for. What We Offer: Competitive salary & car allowance Member of an Employee-owned trust Cycle to work scheme Option to buy additional holidays Opportunities for career progression and development What will you be doing? As our Engineering Trainer, you will work closely with the L&D Manager to ensure all training across the business is delivered to a high standard and meets legislative and regulatory requirements. Your responsibilities will include: Planning and coordinating day-to-day training activities Delivering engaging training sessions to internal and external stakeholders Supporting site training audits and compliance checks Managing pre- and post-training administration Liaising with external training providers What do you bring to the table? You are someone who: Holds (or is working towards) a Level 3 AET qualification Has experience in training delivery and facilitation Is confident presenting to large groups in a professional manner Has the ability to communicate effectively at all levels Apply now and help us build a culture of learning, growth, and excellence.
Sep 02, 2025
Full time
Do you believe great training can transform teams and drive real business impact? Do you have experience within an engineering-focused environment? Do you enjoy travelling to different sites and connecting with teams face-to-face to deliver impactful training? If that sounds like you, then this opportunity as a Learning and Development Officer could be exactly what you are looking for. What We Offer: Competitive salary & car allowance Member of an Employee-owned trust Cycle to work scheme Option to buy additional holidays Opportunities for career progression and development What will you be doing? As our Engineering Trainer, you will work closely with the L&D Manager to ensure all training across the business is delivered to a high standard and meets legislative and regulatory requirements. Your responsibilities will include: Planning and coordinating day-to-day training activities Delivering engaging training sessions to internal and external stakeholders Supporting site training audits and compliance checks Managing pre- and post-training administration Liaising with external training providers What do you bring to the table? You are someone who: Holds (or is working towards) a Level 3 AET qualification Has experience in training delivery and facilitation Is confident presenting to large groups in a professional manner Has the ability to communicate effectively at all levels Apply now and help us build a culture of learning, growth, and excellence.
Responsibilities Assisting the SOM to ensure all Red Snapper Learning (RSL) managed training services are supplied on time and to the correct standards, meeting client expectations on every occasion Assisting the SOM to ensure all RSL clients and delegates receive a premium service Ensuring that quality is consistently maintained, at every stage of the services RSL provides across the RSL product portfolio Taking responsibility for ensuring all RSL course material is current, fit for purpose and meets the highest standards Internally and externally champion the service delivery and quality assurance function of the business Specific Responsibilities Managing and overseeing the work of business support officers, ensuring their tasks are completed accurately and on time Providing guidance, support and development opportunities to direct reports to enhance their performance and career growth Conducting regular performance reviews and provide constructive feedback Engaging, commissioning and managing course designers/trainers involved in the delivery of RSL managed services Attending weekly meetings, chaired by the CSD and RSL team members, to represent the service delivery and quality assurance function in planning, reviewing and future decision-making activity Maintaining and improving quality assurance processes to ensure the highest standards of service are met Overseeing coordination of scheduling and logistics of training programmes, ensuring that all resources, including trainers, venues, and materials are effectively managed Production of project management timelines Monitoring daily operations, identifying any issues or bottlenecks, and escalating as necessary to ensure smooth service delivery Collaborating with other departments to ensure all operational requirements are met Taking responsibility, where tasked, for the costs associated with service delivery and quality assurance outcomes Preparing and maintaining accurate records of operational activities, including training schedules, resource allocation and client communications Generating regular reports on operational performance metrics for review by the senior management Ensuring that all documentation is up-to-date and compliant with company policies Developing new products and services to meet the needs of existing clients Operating as the point of contact for assigned clients in absence of SOM and RSL team members Working with our clients, partners and delivery staff to ensure we continuously deliver the highest standards of service Delivering agile implementation strategies in anticipation of successful training programmes Managing and personally provide timely response and exceptional levels of service to all enquiries and multiple clients concurrently Creating proposals, presentations, contracts and other documentation, in line with relevant department procedures Reviewing responses to tenders, Requests for Proposals (RFPs) and other requests with RSL team members Skills and Qualifications Independent and self-motivated Analytical and solutions focused Good data analysis, planning and organisational skills Excellent written and verbal communication skills Excellent project and account management skills Ability to supervise and develop a small team, fostering a collaborative and high-performing work environment High level of accuracy and attention to detail in all aspects of work, including reporting and documentation Ability to work in a dynamic environment, adapting to changes and managing competing demands
Sep 02, 2025
Full time
Responsibilities Assisting the SOM to ensure all Red Snapper Learning (RSL) managed training services are supplied on time and to the correct standards, meeting client expectations on every occasion Assisting the SOM to ensure all RSL clients and delegates receive a premium service Ensuring that quality is consistently maintained, at every stage of the services RSL provides across the RSL product portfolio Taking responsibility for ensuring all RSL course material is current, fit for purpose and meets the highest standards Internally and externally champion the service delivery and quality assurance function of the business Specific Responsibilities Managing and overseeing the work of business support officers, ensuring their tasks are completed accurately and on time Providing guidance, support and development opportunities to direct reports to enhance their performance and career growth Conducting regular performance reviews and provide constructive feedback Engaging, commissioning and managing course designers/trainers involved in the delivery of RSL managed services Attending weekly meetings, chaired by the CSD and RSL team members, to represent the service delivery and quality assurance function in planning, reviewing and future decision-making activity Maintaining and improving quality assurance processes to ensure the highest standards of service are met Overseeing coordination of scheduling and logistics of training programmes, ensuring that all resources, including trainers, venues, and materials are effectively managed Production of project management timelines Monitoring daily operations, identifying any issues or bottlenecks, and escalating as necessary to ensure smooth service delivery Collaborating with other departments to ensure all operational requirements are met Taking responsibility, where tasked, for the costs associated with service delivery and quality assurance outcomes Preparing and maintaining accurate records of operational activities, including training schedules, resource allocation and client communications Generating regular reports on operational performance metrics for review by the senior management Ensuring that all documentation is up-to-date and compliant with company policies Developing new products and services to meet the needs of existing clients Operating as the point of contact for assigned clients in absence of SOM and RSL team members Working with our clients, partners and delivery staff to ensure we continuously deliver the highest standards of service Delivering agile implementation strategies in anticipation of successful training programmes Managing and personally provide timely response and exceptional levels of service to all enquiries and multiple clients concurrently Creating proposals, presentations, contracts and other documentation, in line with relevant department procedures Reviewing responses to tenders, Requests for Proposals (RFPs) and other requests with RSL team members Skills and Qualifications Independent and self-motivated Analytical and solutions focused Good data analysis, planning and organisational skills Excellent written and verbal communication skills Excellent project and account management skills Ability to supervise and develop a small team, fostering a collaborative and high-performing work environment High level of accuracy and attention to detail in all aspects of work, including reporting and documentation Ability to work in a dynamic environment, adapting to changes and managing competing demands
Our client is seeking an experienced Technical Consultant to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the Technical Consultant your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals. Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows. Help the sales team identify upsell opportunities into existing accounts. Help to coordinate and deliver webinars Supplier Engagement Maintain relationships with suppliers, understand their portfolio Primary technical/product contact for UC suppliers. Maintain supplier technical qualifications as required Attend and lead meetings with suppliers Staff Training Provide structured product & technology training for sales and technical staff. Content is generally provided by suppliers, but course development is required. Customer Training Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment. After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers. The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance / Software / Cloud Enterprise / (Multi-cell) DECT IP Phone Management / Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work permits. Full / Valid UK Driving License.
Sep 02, 2025
Full time
Our client is seeking an experienced Technical Consultant to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required. As the Technical Consultant your responsibilities will be to: Pre-Sales Support Provide assistance to customers Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals. Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows. Help the sales team identify upsell opportunities into existing accounts. Help to coordinate and deliver webinars Supplier Engagement Maintain relationships with suppliers, understand their portfolio Primary technical/product contact for UC suppliers. Maintain supplier technical qualifications as required Attend and lead meetings with suppliers Staff Training Provide structured product & technology training for sales and technical staff. Content is generally provided by suppliers, but course development is required. Customer Training Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment. After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers. The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance / Software / Cloud Enterprise / (Multi-cell) DECT IP Phone Management / Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work permits. Full / Valid UK Driving License.
Working Hours: Full flexibility required between 06:30am - 11:00pm, any 5 days from 6. Full-time hours to be discussed during the interview. Salary: (phone number removed) Role Overview As a Warehouse Team Leader, you will support Team Managers in driving performance across quality, cost, and delivery targets. You'll promote a team-based culture and lead by example, ensuring continuous improvement and operational excellence. Key Responsibilities Managing People and Resources Act as a role model for team members and fellow leaders. Allocate daily work and ensure customer focus is embedded in all activities. Monitor and support team performance, including training, absence, and conduct. Collaborate with trainers and managers to ensure team flexibility and development. Handle performance issues through appropriate management processes. Managing Communication Provide regular performance updates to management. Maintain accurate daily and weekly reports. Lead daily briefings and ensure effective communication across the team. Managing Processes Ensure adherence to standard operating procedures. Identify and eliminate waste through continuous improvement practices. Manage exceptions efficiently and ensure team members are informed and trained. Suggest and support process and system improvements. Managing the Environment Lead housekeeping efforts within your department. Promote and enforce Health & Safety standards. Assess and support Health & Safety training needs for the team. Key Competencies Leadership: Inspires and guides the team to achieve goals while enhancing performance. Achievement Drive: Sets and meets targets within deadlines to maximize team contribution. Customer Awareness: Understands customer needs and market dynamics to drive improvement. Communication: Demonstrates strong verbal and written communication skills. What We Offer Competitive pay and development opportunities. A dynamic and motivated international team environment. Exposure to the latest trends in commerce and fulfilment. Opportunities for international collaboration through a global network. Interested? Simply press apply or call (phone number removed) for more information. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Sep 02, 2025
Full time
Working Hours: Full flexibility required between 06:30am - 11:00pm, any 5 days from 6. Full-time hours to be discussed during the interview. Salary: (phone number removed) Role Overview As a Warehouse Team Leader, you will support Team Managers in driving performance across quality, cost, and delivery targets. You'll promote a team-based culture and lead by example, ensuring continuous improvement and operational excellence. Key Responsibilities Managing People and Resources Act as a role model for team members and fellow leaders. Allocate daily work and ensure customer focus is embedded in all activities. Monitor and support team performance, including training, absence, and conduct. Collaborate with trainers and managers to ensure team flexibility and development. Handle performance issues through appropriate management processes. Managing Communication Provide regular performance updates to management. Maintain accurate daily and weekly reports. Lead daily briefings and ensure effective communication across the team. Managing Processes Ensure adherence to standard operating procedures. Identify and eliminate waste through continuous improvement practices. Manage exceptions efficiently and ensure team members are informed and trained. Suggest and support process and system improvements. Managing the Environment Lead housekeeping efforts within your department. Promote and enforce Health & Safety standards. Assess and support Health & Safety training needs for the team. Key Competencies Leadership: Inspires and guides the team to achieve goals while enhancing performance. Achievement Drive: Sets and meets targets within deadlines to maximize team contribution. Customer Awareness: Understands customer needs and market dynamics to drive improvement. Communication: Demonstrates strong verbal and written communication skills. What We Offer Competitive pay and development opportunities. A dynamic and motivated international team environment. Exposure to the latest trends in commerce and fulfilment. Opportunities for international collaboration through a global network. Interested? Simply press apply or call (phone number removed) for more information. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
About the Role: Connect 2 Talent solutions are currently recruiting for a Infrastructure Systems Trainer to deliver high quality training to staff on-site at our Maidstone facility. The ideal candidate will have a solid background in IT infrastructure systems and a passion for sharing knowledge with others in a clear and effective way. You will be responsible for planning, delivering, and evaluating training sessions related to core infrastructure systems, ensuring employees are well-equipped to use systems and processes effectively. Essential Skills & Experience: About the Role: We are seeking a knowledgeable and engaging Infrastructure Systems Trainer to play a pivotal role in ensuring that staff across the infrastructure and associated services are equipped with the knowledge and skills required to effectively use business systems. This role is responsible for designing, delivering and evaluating training programmes, both in person and online that support the ongoing use of digital tools. Developing innovative e-learning solutions. Key Responsibilities: Plan the programme of training courses, training courses will be delivered through a mix of in person and online courses. review and evaluate training courses, identifying and recommending to the systems. development lead where changes to coursers and documentation need to take place. collate and evaluate with staff skill audits to identify training needs. deliver timely robust training using varied methods to support staff development. Essential Skills & Experience: Level 4 qualification or equivalent and or experience in relevant environment. Proven experience of providing excellent support to Senior managers. Experience working in an environment with multiple stake holders. Experience of working in a political environment, skills in understanding and responding to different perspectives and taking ca cross organisational perspective Experience working within the public sector. Experience of a one team approach and working within a wider team. Rate & Working Hours: £150 per day Full-time hours, Monday to Friday (Typically 9am-5pm, with some flexibility) Additional Requirements: Must be able to commute to Maidstone, Kent daily - this is a fully on-site role . Connect2TalentSolutions is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2TalentSolutions is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 01, 2025
Full time
About the Role: Connect 2 Talent solutions are currently recruiting for a Infrastructure Systems Trainer to deliver high quality training to staff on-site at our Maidstone facility. The ideal candidate will have a solid background in IT infrastructure systems and a passion for sharing knowledge with others in a clear and effective way. You will be responsible for planning, delivering, and evaluating training sessions related to core infrastructure systems, ensuring employees are well-equipped to use systems and processes effectively. Essential Skills & Experience: About the Role: We are seeking a knowledgeable and engaging Infrastructure Systems Trainer to play a pivotal role in ensuring that staff across the infrastructure and associated services are equipped with the knowledge and skills required to effectively use business systems. This role is responsible for designing, delivering and evaluating training programmes, both in person and online that support the ongoing use of digital tools. Developing innovative e-learning solutions. Key Responsibilities: Plan the programme of training courses, training courses will be delivered through a mix of in person and online courses. review and evaluate training courses, identifying and recommending to the systems. development lead where changes to coursers and documentation need to take place. collate and evaluate with staff skill audits to identify training needs. deliver timely robust training using varied methods to support staff development. Essential Skills & Experience: Level 4 qualification or equivalent and or experience in relevant environment. Proven experience of providing excellent support to Senior managers. Experience working in an environment with multiple stake holders. Experience of working in a political environment, skills in understanding and responding to different perspectives and taking ca cross organisational perspective Experience working within the public sector. Experience of a one team approach and working within a wider team. Rate & Working Hours: £150 per day Full-time hours, Monday to Friday (Typically 9am-5pm, with some flexibility) Additional Requirements: Must be able to commute to Maidstone, Kent daily - this is a fully on-site role . Connect2TalentSolutions is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2TalentSolutions is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
My client in Greater London is looking to appoint a talented Mosaic Social Care System Trainer on a Contract basis. The role will help to train and upskill the current team at the Council in their use of the Mosaic Social Care System. About the role: Based in Greater London (hybrid - flexible): Identify the training requirements for users of the Mosaic system at the Council. Plan and deliver effective training workshops for a variety of users, including Social Workers, administrators, managers and service leads. Write and develop training materials. Explore the systems modules, features, and functionality, ensuring it is intuitive and meets the practical needs of frontline social workers. About you: You will have the following experiences: Extensive experience as a Mosaic Social Care systems trainer, ideally in a Local Authority context. Deep experience in developing training materials, holding workshops and upskilling front line workers in the use of Mosaic. Thorough understanding of Mosaic back-office systems, such as user creation, permissions, etc. What's on offer: Salary: 400 per day, outside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Hours: 09:00 -17:00 Monday to Friday How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGJS
Sep 01, 2025
Contractor
My client in Greater London is looking to appoint a talented Mosaic Social Care System Trainer on a Contract basis. The role will help to train and upskill the current team at the Council in their use of the Mosaic Social Care System. About the role: Based in Greater London (hybrid - flexible): Identify the training requirements for users of the Mosaic system at the Council. Plan and deliver effective training workshops for a variety of users, including Social Workers, administrators, managers and service leads. Write and develop training materials. Explore the systems modules, features, and functionality, ensuring it is intuitive and meets the practical needs of frontline social workers. About you: You will have the following experiences: Extensive experience as a Mosaic Social Care systems trainer, ideally in a Local Authority context. Deep experience in developing training materials, holding workshops and upskilling front line workers in the use of Mosaic. Thorough understanding of Mosaic back-office systems, such as user creation, permissions, etc. What's on offer: Salary: 400 per day, outside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Hours: 09:00 -17:00 Monday to Friday How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGJS
University and College Union have an exciting opportunity for a Head of Campaigns and Communications to join the team! Location: NW1 7LH Salary: £89,139 p.a. (including London Allowance) Hours: 35 per week Contract: Permanent, Full Time Closing Date: 10 September at 10 am About The University and College Union The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Head of Campaigns and Communications - The Role: UCU is looking for an exceptional and inspiring individual to lead its Campaigns and Communications Department. As a member of UCU s Senior Management Team, and reporting to its General Secretary, you will be responsible for the delivery of the strategic and operational aims of the Department and lead its team of staff, including line-managing the Head of Campaigns and Head of Communications. Head of Campaigns and Communications Key Responsibilities: -Leading and overseeing day-to-day operations of the Campaigns and Communications Department -Developing and managing UCU s campaigns and communications strategies -Overseeing UCU s public work, in consultation with the General Secretary and Head of Equality & Policy -Media promotion of the General Secretary and senior officers, including arranging appearances, interviews and articles -Responsibility for the efficient and effective media relations and news information service -Developing and maintaining relationships with appropriate media outlets and political contacts in Westminster and beyond Head of Campaigns and Communications You: -Educated to degree level or equivalent experience -Experience/understanding of working for a Trade Union or similar not-for-profit organisation -Experience of managing teams of staff -Knowledge and experience of membership communications and campaign organisation -Strong interpersonal skills with the ability to communicate effectively at all levels -Ability and willingness to attend work outside of normal working hours. Benefits of working for us: - Generous holiday entitlement of 35 days annual leave plus 8 bank holidays, and 8 closure days with a pro-rata entitlement for part time staff - Disability leave arrangements - Special leave arrangements - A range of family friendly policies and procedures with enhanced Maternity, Adoption, Paternity and Shared Parental Leave schemes - An Employee Assistance Programme that provides access to 24-hour confidential counselling - Access to advice and face-to-face intervention from a Senior Chartered Physiotherapist through the award-winning Physiotherapy Advice Line service - Healthcare Assessment - All employees are contractually enrolled into the Universities Superannuation Scheme (USS) where currently the employee contribution is approximately 6.1% of salary and the employer contribution is approximately 14.5% of salary - Childcare support - Interest free season ticket loans to cover the cost of a second-class season ticket between home and the office - UCU will assist with the cost of an eyesight test and the purchase of a basic pair of glasses, where these are required for DSE use - Training and developmental support - Access to over 300 eLearning modules through UCU s online Training Room Application Process UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please note that applicants should apply using the application form and CVs will not be considered. Completed application forms must be received by us by 10am on the closing date. Late applications will not be considered. We especially welcome applications from women and Black, Asian, and minority ethnic candidates, who are underrepresented at this grade in UCU. If this is you and you're interested, please join an online briefing about the role and working at the Union on 4 September, at 12 pm to 1 pm. You ll also have the chance to ask questions. Deadline to notify us is 12 noon on 3 September. Closing date for applications: 10 September at 10 am. Interview date: 2 October To apply for this exciting Head of Campaigns and Communications opportunity, please click Apply now
Sep 01, 2025
Full time
University and College Union have an exciting opportunity for a Head of Campaigns and Communications to join the team! Location: NW1 7LH Salary: £89,139 p.a. (including London Allowance) Hours: 35 per week Contract: Permanent, Full Time Closing Date: 10 September at 10 am About The University and College Union The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Head of Campaigns and Communications - The Role: UCU is looking for an exceptional and inspiring individual to lead its Campaigns and Communications Department. As a member of UCU s Senior Management Team, and reporting to its General Secretary, you will be responsible for the delivery of the strategic and operational aims of the Department and lead its team of staff, including line-managing the Head of Campaigns and Head of Communications. Head of Campaigns and Communications Key Responsibilities: -Leading and overseeing day-to-day operations of the Campaigns and Communications Department -Developing and managing UCU s campaigns and communications strategies -Overseeing UCU s public work, in consultation with the General Secretary and Head of Equality & Policy -Media promotion of the General Secretary and senior officers, including arranging appearances, interviews and articles -Responsibility for the efficient and effective media relations and news information service -Developing and maintaining relationships with appropriate media outlets and political contacts in Westminster and beyond Head of Campaigns and Communications You: -Educated to degree level or equivalent experience -Experience/understanding of working for a Trade Union or similar not-for-profit organisation -Experience of managing teams of staff -Knowledge and experience of membership communications and campaign organisation -Strong interpersonal skills with the ability to communicate effectively at all levels -Ability and willingness to attend work outside of normal working hours. Benefits of working for us: - Generous holiday entitlement of 35 days annual leave plus 8 bank holidays, and 8 closure days with a pro-rata entitlement for part time staff - Disability leave arrangements - Special leave arrangements - A range of family friendly policies and procedures with enhanced Maternity, Adoption, Paternity and Shared Parental Leave schemes - An Employee Assistance Programme that provides access to 24-hour confidential counselling - Access to advice and face-to-face intervention from a Senior Chartered Physiotherapist through the award-winning Physiotherapy Advice Line service - Healthcare Assessment - All employees are contractually enrolled into the Universities Superannuation Scheme (USS) where currently the employee contribution is approximately 6.1% of salary and the employer contribution is approximately 14.5% of salary - Childcare support - Interest free season ticket loans to cover the cost of a second-class season ticket between home and the office - UCU will assist with the cost of an eyesight test and the purchase of a basic pair of glasses, where these are required for DSE use - Training and developmental support - Access to over 300 eLearning modules through UCU s online Training Room Application Process UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please note that applicants should apply using the application form and CVs will not be considered. Completed application forms must be received by us by 10am on the closing date. Late applications will not be considered. We especially welcome applications from women and Black, Asian, and minority ethnic candidates, who are underrepresented at this grade in UCU. If this is you and you're interested, please join an online briefing about the role and working at the Union on 4 September, at 12 pm to 1 pm. You ll also have the chance to ask questions. Deadline to notify us is 12 noon on 3 September. Closing date for applications: 10 September at 10 am. Interview date: 2 October To apply for this exciting Head of Campaigns and Communications opportunity, please click Apply now
