Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Sep 04, 2025
Full time
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Sep 03, 2025
Contractor
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
Sep 03, 2025
Contractor
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
Requisition ID: 60730 Position Type: FT Permanent Workplace Arrangement: About the role We have an exciting new opportunity for a Finance Analyst to join our busy Ossett facility! This individual will be responsible for overseeing day-to-day factory finance operations and ensuring accurate reporting and analysis. What will I be doing? Work alongside various functions: Operations, Supply Chain, Technical, Engineering, Continuous Improvement. Display a great degree of agility due to the nature of FMCG. Weekly commercial & operational variance analysis reporting to EBITDA level. Timely & accurate analysis to support efficient and effective decision making. Support the management of the month-end workload from a day-to-day perspective. Ensure reporting deadlines are met. Present high-quality information to stakeholders. Part qualified/QBE. Ambitious individual looking to further their career with Kerry Dairy Ireland. What do I need to be successful? In Kerry Dairy Ireland we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include: Ability to use own initiative and work independently. Proficiency in Excel. Approachability and teamwork skills. Ability to work with various stakeholders inside and outside the factory. Ability to work under pressure to meet deadlines. Agility to adapt during system changes. Driving license required. Some travel may be required. Exposure to an EPM system and SAP knowledge (desirable). FMCG background (desirable). What will I get in return? At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. We also offer: 25 days annual leave (excluding bank holidays) Single cover private medical insurance Matched pension scheme Benefits platform offering discounts and cashback on major retailers. About Kerry Dairy Ireland Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world's richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. Get in touch today! In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry Dairy Ireland (KDI) employee will not solicit candidates through a non-KDI email address or phone number. In addition, KDI does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). KDI will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by KDI will be from official firm accounts bearing the KDI name. Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry Dairy Ireland terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Dairy Ireland Hiring Managers. Recruiter: Posting Type: LI
Sep 03, 2025
Full time
Requisition ID: 60730 Position Type: FT Permanent Workplace Arrangement: About the role We have an exciting new opportunity for a Finance Analyst to join our busy Ossett facility! This individual will be responsible for overseeing day-to-day factory finance operations and ensuring accurate reporting and analysis. What will I be doing? Work alongside various functions: Operations, Supply Chain, Technical, Engineering, Continuous Improvement. Display a great degree of agility due to the nature of FMCG. Weekly commercial & operational variance analysis reporting to EBITDA level. Timely & accurate analysis to support efficient and effective decision making. Support the management of the month-end workload from a day-to-day perspective. Ensure reporting deadlines are met. Present high-quality information to stakeholders. Part qualified/QBE. Ambitious individual looking to further their career with Kerry Dairy Ireland. What do I need to be successful? In Kerry Dairy Ireland we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include: Ability to use own initiative and work independently. Proficiency in Excel. Approachability and teamwork skills. Ability to work with various stakeholders inside and outside the factory. Ability to work under pressure to meet deadlines. Agility to adapt during system changes. Driving license required. Some travel may be required. Exposure to an EPM system and SAP knowledge (desirable). FMCG background (desirable). What will I get in return? At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. We also offer: 25 days annual leave (excluding bank holidays) Single cover private medical insurance Matched pension scheme Benefits platform offering discounts and cashback on major retailers. About Kerry Dairy Ireland Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world's richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. Get in touch today! In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry Dairy Ireland (KDI) employee will not solicit candidates through a non-KDI email address or phone number. In addition, KDI does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). KDI will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by KDI will be from official firm accounts bearing the KDI name. Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry Dairy Ireland terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Dairy Ireland Hiring Managers. Recruiter: Posting Type: LI
Job Title: Technology Consultant/Analyst (Storage & Backup) Possibility of Remote Work: Hybrid - 3 days/week WFO Contract Duration: 1 year (extension possible based on performance) Location: Belfast, UK Clearance Requirement: Candidates must already hold valid BPSS or SC clearance. Experience Required: 4+ years Core Skills Required: System Administration with expertise in: Storage: Dell PowerMax, VPLEX, Isilon, eNAS, Cisco/Brocade SAN switch Backup: EMC Data Domain, Networker, ECS Operating Systems: VMware, Linux/RedHat Role Responsibilities: Installations, configurations, migrations, operational support, patching, and on-call support Monitor storage systems (volumes, LUNs, disks, logs) Manage Incident, Change, Problem Management , and Capacity Planning Plan and execute Disaster Recovery activities Perform backup management and health checks - monitor jobs, schedules, and logs to ensure successful backups Conduct storage health checks and performance monitoring of storage arrays Validate controller mirroring configuration status from console Troubleshoot system and storage issues
Sep 03, 2025
Contractor
Job Title: Technology Consultant/Analyst (Storage & Backup) Possibility of Remote Work: Hybrid - 3 days/week WFO Contract Duration: 1 year (extension possible based on performance) Location: Belfast, UK Clearance Requirement: Candidates must already hold valid BPSS or SC clearance. Experience Required: 4+ years Core Skills Required: System Administration with expertise in: Storage: Dell PowerMax, VPLEX, Isilon, eNAS, Cisco/Brocade SAN switch Backup: EMC Data Domain, Networker, ECS Operating Systems: VMware, Linux/RedHat Role Responsibilities: Installations, configurations, migrations, operational support, patching, and on-call support Monitor storage systems (volumes, LUNs, disks, logs) Manage Incident, Change, Problem Management , and Capacity Planning Plan and execute Disaster Recovery activities Perform backup management and health checks - monitor jobs, schedules, and logs to ensure successful backups Conduct storage health checks and performance monitoring of storage arrays Validate controller mirroring configuration status from console Troubleshoot system and storage issues
My client is a small IT consultancy in the Islington area of Central London, and they are seeking an IT Support Engineer to provide both remote & onsite customer support. This role pays £30,000 - £40,000 and offers hybrid working split between home, HQ office, and customer sites. To be considered for this IT Support Analyst position, you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows 10 & 11 InTune, Auto Pilot & MDM Office 365 - including SharePoint administration Azure AD & Entra ID VPN's & network switches, routers & firewalls This role is a hybrid role, split between the office in Central London (Angel Islington area), working from home, and occasional visits to client offices in London. My client is a small but busy and successful MSP going through continued growth and expansion. This position operates on 2 alternating weekly shifts of 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime. If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately. This role pays £30,000 - £40,000 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing IT support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer.
Sep 03, 2025
Full time
My client is a small IT consultancy in the Islington area of Central London, and they are seeking an IT Support Engineer to provide both remote & onsite customer support. This role pays £30,000 - £40,000 and offers hybrid working split between home, HQ office, and customer sites. To be considered for this IT Support Analyst position, you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows 10 & 11 InTune, Auto Pilot & MDM Office 365 - including SharePoint administration Azure AD & Entra ID VPN's & network switches, routers & firewalls This role is a hybrid role, split between the office in Central London (Angel Islington area), working from home, and occasional visits to client offices in London. My client is a small but busy and successful MSP going through continued growth and expansion. This position operates on 2 alternating weekly shifts of 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime. If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately. This role pays £30,000 - £40,000 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing IT support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer.
IT Support Analyst Edinburgh (MSP Environment) Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in the heart of Edinburgh. As they continue to expand their client base across Scotland, they re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team of Engineers. About the Role This is a fantastic opportunity to gain hands-on experience in a collaborative environment where no two days are the same. You ll be supporting a diverse range of clients, solving real-world IT challenges, and learning from seasoned professionals who are passionate about what they do. Who We re Looking For We re keen to speak with individuals who bring a positive, can-do attitude and a genuine desire to grow within the IT industry. If you ve recently completed an apprenticeship and are ready to take the next step in your career, this could be the perfect fit. You don t need to know everything we value curiosity, initiative, and a willingness to learn above all else. What You ll Bring A customer-first mindset and a drive to go the extra mile A collaborative spirit and eagerness to support both clients and colleagues A hunger to learn and solve problems independently ️ Tech You ll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role and would like more information please give me a call on (phone number removed) or email at (url removed).
Sep 03, 2025
Full time
IT Support Analyst Edinburgh (MSP Environment) Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in the heart of Edinburgh. As they continue to expand their client base across Scotland, they re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team of Engineers. About the Role This is a fantastic opportunity to gain hands-on experience in a collaborative environment where no two days are the same. You ll be supporting a diverse range of clients, solving real-world IT challenges, and learning from seasoned professionals who are passionate about what they do. Who We re Looking For We re keen to speak with individuals who bring a positive, can-do attitude and a genuine desire to grow within the IT industry. If you ve recently completed an apprenticeship and are ready to take the next step in your career, this could be the perfect fit. You don t need to know everything we value curiosity, initiative, and a willingness to learn above all else. What You ll Bring A customer-first mindset and a drive to go the extra mile A collaborative spirit and eagerness to support both clients and colleagues A hunger to learn and solve problems independently ️ Tech You ll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role and would like more information please give me a call on (phone number removed) or email at (url removed).
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 02, 2025
Full time
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include: Directing activities to maximise effectiveness using an Agile, iteration-based approach. Identification of training / development needs and implementation of training where required. Request and review development approaches for project work. Ensure documentation is created and maintained as appropriate. Identify and implement department efficiency improvements. Ensure development projects are delivered on time, meet business requirements and goals, fulfil end-user requirements. Assist with identifying and resolving systems issues. Work with business analysts to ensure the development function follows a robust process where audit controls can be evidenced. Define the development tool set. Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the GDC. Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications. Create procedures and processes to design, develop, and install enhancements and upgrades to systems and application software. Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing. Coach project and scrum teams in development standards and best practice, review techniques used for all types of development practiced. Provide development support to other internal IT teams when required Produce project estimates and work closely with the business analysts to ensure project work is delivered to required timescales and quality levels. Provide regular reports to senior management to demonstrate progress of the development function. Provide development sign-out for releases to Production. What you'll need to succeed Demonstrable hands-on experience in developing and customising solutions using C#, TypeScript and Power Platform Solutions using Power Pages, Power Apps, Flows. Development management within a team using .net, C# in an Agile environment Experience in documenting defects/enhancements and implementing solutions. Working with agile development methodology using Azure DevOps. Experience in continuous integration / continuous development (CI/CD) pipelines. Demonstrable experience of hands-on data migration / integration using 3rd party systems or similar technologies. Knowledge of Audit requirements for a development function. Strong lead Developer who can encourage excellence and motivation within teams. Knowledge of service-orientated-architecture and building enterprise scale applications. Experience of working with TypeScript framework. Achieving Results - Be aware of key business objectives What you'll get in return Competitive salary 27 days' holiday plus bank holidays Flexi time Excellent pension contributions Buy/Sell annual leave Staff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 02, 2025
Full time
Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include: Directing activities to maximise effectiveness using an Agile, iteration-based approach. Identification of training / development needs and implementation of training where required. Request and review development approaches for project work. Ensure documentation is created and maintained as appropriate. Identify and implement department efficiency improvements. Ensure development projects are delivered on time, meet business requirements and goals, fulfil end-user requirements. Assist with identifying and resolving systems issues. Work with business analysts to ensure the development function follows a robust process where audit controls can be evidenced. Define the development tool set. Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the GDC. Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications. Create procedures and processes to design, develop, and install enhancements and upgrades to systems and application software. Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing. Coach project and scrum teams in development standards and best practice, review techniques used for all types of development practiced. Provide development support to other internal IT teams when required Produce project estimates and work closely with the business analysts to ensure project work is delivered to required timescales and quality levels. Provide regular reports to senior management to demonstrate progress of the development function. Provide development sign-out for releases to Production. What you'll need to succeed Demonstrable hands-on experience in developing and customising solutions using C#, TypeScript and Power Platform Solutions using Power Pages, Power Apps, Flows. Development management within a team using .net, C# in an Agile environment Experience in documenting defects/enhancements and implementing solutions. Working with agile development methodology using Azure DevOps. Experience in continuous integration / continuous development (CI/CD) pipelines. Demonstrable experience of hands-on data migration / integration using 3rd party systems or similar technologies. Knowledge of Audit requirements for a development function. Strong lead Developer who can encourage excellence and motivation within teams. Knowledge of service-orientated-architecture and building enterprise scale applications. Experience of working with TypeScript framework. Achieving Results - Be aware of key business objectives What you'll get in return Competitive salary 27 days' holiday plus bank holidays Flexi time Excellent pension contributions Buy/Sell annual leave Staff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (eg Servers, databases, networks) and end-user devices (eg desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP/Aruba Switches knowledge essential Fortinet/Firewalls/migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 02, 2025
Full time
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (eg Servers, databases, networks) and end-user devices (eg desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP/Aruba Switches knowledge essential Fortinet/Firewalls/migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Support Graduate £25-30,000 per annum + permanent benefits Chelmsford - 5X a week on-site Are you a recent IT graduate looking to launch your career in a fast-paced, hands-on environment? We're looking for enthusiastic and driven individuals to join our IT Support team. This is the perfect opportunity to apply your technical knowledge, develop your skills, and gain valuable industry experience. What You'll Do: Provide first-line technical support to colleagues and clients Diagnose and troubleshoot hardware, software, and network issues Assist with system installations, updates, and maintenance Escalate complex issues to senior team members where required Always deliver excellent customer service and clear communication What We're Looking For: A recent degree in IT, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills A genuine interest in technology and continuous learning Ability to work both independently and as part of a team What We Offer: Full training and mentorship from experienced IT professionals Opportunities for career progression and certification support A collaborative and supportive working environment Competitive salary and benefits package
Sep 02, 2025
Full time
IT Support Graduate £25-30,000 per annum + permanent benefits Chelmsford - 5X a week on-site Are you a recent IT graduate looking to launch your career in a fast-paced, hands-on environment? We're looking for enthusiastic and driven individuals to join our IT Support team. This is the perfect opportunity to apply your technical knowledge, develop your skills, and gain valuable industry experience. What You'll Do: Provide first-line technical support to colleagues and clients Diagnose and troubleshoot hardware, software, and network issues Assist with system installations, updates, and maintenance Escalate complex issues to senior team members where required Always deliver excellent customer service and clear communication What We're Looking For: A recent degree in IT, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills A genuine interest in technology and continuous learning Ability to work both independently and as part of a team What We Offer: Full training and mentorship from experienced IT professionals Opportunities for career progression and certification support A collaborative and supportive working environment Competitive salary and benefits package
Adecco are pleased to be recruiting for a Business Analyst to join Southern Water. Job Title: Business Analyst Pay rate: 550.00 per day inside IR35 Programme: OAM GIS Location: Hybrid (Travel to Worthing/field sites in WW operating area as needed) Reports To: Lead Business Analyst / Workstream Lead Contract Required for: 3 months initially with opportunity to extend as required. Role Overview: The GIS OAM Programme at Southern Water is undertaking a transformation of its geospatial capability, including a critical mobile workstream aimed at replacing legacy solutions such as GeoField and enhancing mobile GIS functionality used by Wastewater field operatives. The Business Analyst will be deployed to this Mobile Workstream, supporting the design, development, and implementation of new mobile GIS tools and integrated workflows, alongside those interfacing with SIRF, PIRF, and other wastewater operational processes. This role is critical to understanding the current challenges, clarifying operational boundaries and responsibilities, and capturing accurate, testable requirements for delivery teams. Key Responsibilities: Conduct discovery workshops and field observations with Wastewater operational teams (WW Collection, East, West, Central) to understand current usage of GeoField on GETAC devices, shared device logistics. Analyse and document the 'as-is' and 'to-be' workflows for SIRF and PIRF integration, including unknown or inconsistent steps in current processes. Capture detailed requirements for: o Mobile GIS functionality (e.g. redline, asset lookup, approval workflows). o Device sharing and user login behaviours in the field. o Data flows o Operational boundary ownership and localised approval processes. Work with developers and solution architects to ensure mobile solutions meet offline, usability, and integration requirements. Clarify unknowns (e.g. PIRF) through discovery and stakeholder engagement. Create and maintain artefacts such as UML diagrams, process flows, data flow diagrams, user stories, and acceptance criteria. Collaborate with Product Owners / Workstream Leads / Design Leads and delivery teams to manage and prioritise a clear, value driven backlog. Support UAT. Ensure alignment with the broader GIS data governance model and Utility Network architecture. Required Skills & Experience: Proven experience as a Business Analyst. Demonstrable experience in discovery, process modelling, requirement elicitation, and stakeholder engagement with non-technical field users. Understanding, or experience in utilities / regulated industries, preferably in the Wastewater Industry. Strong analytical and documentation skills, using tools such as Visio, JIRA, Confluence, or similar. Excellent communication and facilitation skills, with the ability to liaise across technical and operational domains. Fully defined, prioritised requirements backlog for mobile GIS and supporting workflows. Traceable link between requirements, test cases, and system design decisions. Recommendations for future state mobile capability to replace legacy systems effectively. Adherence to Business Analyst Governance Standards and Programme Governance Standards. Knowledge within the ESRI Suite of applications including ArcGIS Enterprise and Field Maps is desired but not essential Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 02, 2025
Seasonal
Adecco are pleased to be recruiting for a Business Analyst to join Southern Water. Job Title: Business Analyst Pay rate: 550.00 per day inside IR35 Programme: OAM GIS Location: Hybrid (Travel to Worthing/field sites in WW operating area as needed) Reports To: Lead Business Analyst / Workstream Lead Contract Required for: 3 months initially with opportunity to extend as required. Role Overview: The GIS OAM Programme at Southern Water is undertaking a transformation of its geospatial capability, including a critical mobile workstream aimed at replacing legacy solutions such as GeoField and enhancing mobile GIS functionality used by Wastewater field operatives. The Business Analyst will be deployed to this Mobile Workstream, supporting the design, development, and implementation of new mobile GIS tools and integrated workflows, alongside those interfacing with SIRF, PIRF, and other wastewater operational processes. This role is critical to understanding the current challenges, clarifying operational boundaries and responsibilities, and capturing accurate, testable requirements for delivery teams. Key Responsibilities: Conduct discovery workshops and field observations with Wastewater operational teams (WW Collection, East, West, Central) to understand current usage of GeoField on GETAC devices, shared device logistics. Analyse and document the 'as-is' and 'to-be' workflows for SIRF and PIRF integration, including unknown or inconsistent steps in current processes. Capture detailed requirements for: o Mobile GIS functionality (e.g. redline, asset lookup, approval workflows). o Device sharing and user login behaviours in the field. o Data flows o Operational boundary ownership and localised approval processes. Work with developers and solution architects to ensure mobile solutions meet offline, usability, and integration requirements. Clarify unknowns (e.g. PIRF) through discovery and stakeholder engagement. Create and maintain artefacts such as UML diagrams, process flows, data flow diagrams, user stories, and acceptance criteria. Collaborate with Product Owners / Workstream Leads / Design Leads and delivery teams to manage and prioritise a clear, value driven backlog. Support UAT. Ensure alignment with the broader GIS data governance model and Utility Network architecture. Required Skills & Experience: Proven experience as a Business Analyst. Demonstrable experience in discovery, process modelling, requirement elicitation, and stakeholder engagement with non-technical field users. Understanding, or experience in utilities / regulated industries, preferably in the Wastewater Industry. Strong analytical and documentation skills, using tools such as Visio, JIRA, Confluence, or similar. Excellent communication and facilitation skills, with the ability to liaise across technical and operational domains. Fully defined, prioritised requirements backlog for mobile GIS and supporting workflows. Traceable link between requirements, test cases, and system design decisions. Recommendations for future state mobile capability to replace legacy systems effectively. Adherence to Business Analyst Governance Standards and Programme Governance Standards. Knowledge within the ESRI Suite of applications including ArcGIS Enterprise and Field Maps is desired but not essential Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
THE CHANNEL RECRUITER LIMITED Company Registration No. (phone number removed) email : (url removed) phone : (0) (phone number removed) (url removed) MASTER JOB ADVERT JOB TITLE : 1st Line Technical Support Specialist SALARY: £27000 Plus 15% Shift Uplift Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Technical Support Specialist but can deal with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems? If so, we may have the role for you! Due to new contract wins, my client, a trailblazing Tier 1 MSP are currently looking for a 1st Line Technical Support Engineer to come and join them. You will be the first point of contact for customers with IT related issues and receive these through their ticket system, calls or emails. LOCATION : Hybrid 4 days remote / one day office Surrey JOB SPECIFICATION: 1st Line Technical Support Engineer Sitting within the helpdesk team within their surrey offices (Tuesday only), you ll be first point of contact for our customers Logging all technical related incidents and requests (either by phone or email), resolving them to your best ability in accordance with our service level agreements Take full ownership of tickets to ensure that customers have a consistent line of communication with any queries Act as a service representative for appointed service(s), in taking responsibility for maximising technical analysts and L1 Technical analysts ability to resolve incidents and requests REQUIREMENTS: 1st Line Technical Support Specialist Approximately 1 years experience in an IT support or similar technical role, specifically on a helpdesk Good Network knowledge Good knowledge of M365, Azure Good knowledge of VLANs, Wi-fi, firewalls, routers & switches Great customer experience and comfortable to be on the phone Shift pattern 4 days on / 4 days off
Sep 02, 2025
Full time
THE CHANNEL RECRUITER LIMITED Company Registration No. (phone number removed) email : (url removed) phone : (0) (phone number removed) (url removed) MASTER JOB ADVERT JOB TITLE : 1st Line Technical Support Specialist SALARY: £27000 Plus 15% Shift Uplift Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Technical Support Specialist but can deal with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems? If so, we may have the role for you! Due to new contract wins, my client, a trailblazing Tier 1 MSP are currently looking for a 1st Line Technical Support Engineer to come and join them. You will be the first point of contact for customers with IT related issues and receive these through their ticket system, calls or emails. LOCATION : Hybrid 4 days remote / one day office Surrey JOB SPECIFICATION: 1st Line Technical Support Engineer Sitting within the helpdesk team within their surrey offices (Tuesday only), you ll be first point of contact for our customers Logging all technical related incidents and requests (either by phone or email), resolving them to your best ability in accordance with our service level agreements Take full ownership of tickets to ensure that customers have a consistent line of communication with any queries Act as a service representative for appointed service(s), in taking responsibility for maximising technical analysts and L1 Technical analysts ability to resolve incidents and requests REQUIREMENTS: 1st Line Technical Support Specialist Approximately 1 years experience in an IT support or similar technical role, specifically on a helpdesk Good Network knowledge Good knowledge of M365, Azure Good knowledge of VLANs, Wi-fi, firewalls, routers & switches Great customer experience and comfortable to be on the phone Shift pattern 4 days on / 4 days off
Job Title: Network Analyst Location: Remote (with occasional Cannock office meeting) Hours: 40 hours per week Pay: 450.00 per Day Network Analyst - What you'll be doing: We are looking for a Network Analyst to join and help our dynamic team through a pending Fortinet SDWAN migration As a Network Analyst, you will play a crucial role in supporting this project,communicating with 3rd party suppliers, site technicians, migrating sites andtracking problems through to resolution. The Network Analyst will report directly to the Technical Communications Manager and will play a pivotal role in supporting this project. What we're looking for: Essential: Experience with network protocols such as TCP/IP, DNS, DHCP, and HTTP, with a sound understanding of network principles and best practices. Knowledge of network monitoring tools e.g. SolarWinds and techniques, with the ability to work independently and collaboratively within a team environment. Excellent problem-solving and analytical skills. Certificates could be : CCNA, CCNP, CCSA, FCA, FCP (Fortinet essential) Appropriate level of technical experience working with network and voice/UCaaS and VPN services and technologies. Experience of managing and delivering services using the latest industry technologies, essential Fortinet SDWAN skills, Cisco LAN, Checkpoint firewalls, Meraki Wireless networks, AWS Cloud based services - its network service configuration and such functionality. Desirable: Driving licence - would be beneficial, although virtually all work remotely executed, working from home / office.
Sep 02, 2025
Contractor
Job Title: Network Analyst Location: Remote (with occasional Cannock office meeting) Hours: 40 hours per week Pay: 450.00 per Day Network Analyst - What you'll be doing: We are looking for a Network Analyst to join and help our dynamic team through a pending Fortinet SDWAN migration As a Network Analyst, you will play a crucial role in supporting this project,communicating with 3rd party suppliers, site technicians, migrating sites andtracking problems through to resolution. The Network Analyst will report directly to the Technical Communications Manager and will play a pivotal role in supporting this project. What we're looking for: Essential: Experience with network protocols such as TCP/IP, DNS, DHCP, and HTTP, with a sound understanding of network principles and best practices. Knowledge of network monitoring tools e.g. SolarWinds and techniques, with the ability to work independently and collaboratively within a team environment. Excellent problem-solving and analytical skills. Certificates could be : CCNA, CCNP, CCSA, FCA, FCP (Fortinet essential) Appropriate level of technical experience working with network and voice/UCaaS and VPN services and technologies. Experience of managing and delivering services using the latest industry technologies, essential Fortinet SDWAN skills, Cisco LAN, Checkpoint firewalls, Meraki Wireless networks, AWS Cloud based services - its network service configuration and such functionality. Desirable: Driving licence - would be beneficial, although virtually all work remotely executed, working from home / office.
IT Support Graduate 25-30,000 per annum + permanent benefits Chelmsford - 5X a week on-site Are you a recent IT graduate looking to launch your career in a fast-paced, hands-on environment? We're looking for enthusiastic and driven individuals to join our IT Support team. This is the perfect opportunity to apply your technical knowledge, develop your skills, and gain valuable industry experience. What You'll Do: Provide first-line technical support to colleagues and clients Diagnose and troubleshoot hardware, software, and network issues Assist with system installations, updates, and maintenance Escalate complex issues to senior team members where required Always deliver excellent customer service and clear communication What We're Looking For: A recent degree in IT, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills A genuine interest in technology and continuous learning Ability to work both independently and as part of a team What We Offer: Full training and mentorship from experienced IT professionals Opportunities for career progression and certification support A collaborative and supportive working environment Competitive salary and benefits package
Sep 02, 2025
Full time
IT Support Graduate 25-30,000 per annum + permanent benefits Chelmsford - 5X a week on-site Are you a recent IT graduate looking to launch your career in a fast-paced, hands-on environment? We're looking for enthusiastic and driven individuals to join our IT Support team. This is the perfect opportunity to apply your technical knowledge, develop your skills, and gain valuable industry experience. What You'll Do: Provide first-line technical support to colleagues and clients Diagnose and troubleshoot hardware, software, and network issues Assist with system installations, updates, and maintenance Escalate complex issues to senior team members where required Always deliver excellent customer service and clear communication What We're Looking For: A recent degree in IT, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills A genuine interest in technology and continuous learning Ability to work both independently and as part of a team What We Offer: Full training and mentorship from experienced IT professionals Opportunities for career progression and certification support A collaborative and supportive working environment Competitive salary and benefits package
Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 6 month contract. This is a hybrid working role based on 3 days per week in the Portsmouth, Hampshire office. The role will be engagement via an Umbrella company only. Overview: Our client are seeking a highly skilled and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & IT functions. This role serves as the primary escalation point for internal customer related issues, ensuring swift resolution and maintaining strong working relationships with the UK teams and managers. The position also contributes to process improvement initiatives across the UK region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations, ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the Level 1 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. Foster a positive team culture, ensuring high work ethics, collaboration, and consistent achievement of targets. Build and maintain strong professional relationships with area managers and internal stakeholders Lead and deliver training sessions to upskill team members and stakeholders on systems, tools, and processes. Run SQL queries and tasks to generate, validate, and analyse sales data. Manage system builds and deployments (Windows 11) for upgrades and replacements. Oversee asset management processes, ensuring accurate tracking and lifecycle management of IT equipment. Conduct regular ticket quality reviews to maintain high service standards and compliance. Coordinate and schedule engineer visits for hardware, networking, and infrastructure needs. Provide hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Collaborate with EMEA service teams to identify, propose, and implement process improvements. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills with the ability to prioritise and manage multiple tasks in diverse environment. Experience in asset management systems and service desk tools. Desirable: Experience in a retail or multi-site environment. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). Familiarity with point-of-sale (POS) hardware and software. For more information, please apply with an updated CV. Suitable candidates for this role will have previous Service Desk Lead/Management experience and be within a local /commutable distance of the Portsmouth Office. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Sep 02, 2025
Contractor
Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 6 month contract. This is a hybrid working role based on 3 days per week in the Portsmouth, Hampshire office. The role will be engagement via an Umbrella company only. Overview: Our client are seeking a highly skilled and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & IT functions. This role serves as the primary escalation point for internal customer related issues, ensuring swift resolution and maintaining strong working relationships with the UK teams and managers. The position also contributes to process improvement initiatives across the UK region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations, ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the Level 1 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. Foster a positive team culture, ensuring high work ethics, collaboration, and consistent achievement of targets. Build and maintain strong professional relationships with area managers and internal stakeholders Lead and deliver training sessions to upskill team members and stakeholders on systems, tools, and processes. Run SQL queries and tasks to generate, validate, and analyse sales data. Manage system builds and deployments (Windows 11) for upgrades and replacements. Oversee asset management processes, ensuring accurate tracking and lifecycle management of IT equipment. Conduct regular ticket quality reviews to maintain high service standards and compliance. Coordinate and schedule engineer visits for hardware, networking, and infrastructure needs. Provide hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Collaborate with EMEA service teams to identify, propose, and implement process improvements. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills with the ability to prioritise and manage multiple tasks in diverse environment. Experience in asset management systems and service desk tools. Desirable: Experience in a retail or multi-site environment. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). Familiarity with point-of-sale (POS) hardware and software. For more information, please apply with an updated CV. Suitable candidates for this role will have previous Service Desk Lead/Management experience and be within a local /commutable distance of the Portsmouth Office. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.
Network Engineer x2 - Bristol A leading consultancy is seeking a Network Engineer. Starting ASAP, paying between 50-56k base annum. This role would also require you to undergo SC Clearance and work fully on site 5 days a week at the client's location in Bristol. Your role: As an essential member of the Network team, you will have excellent opportunities to advance both your own skills and our team's capabilities by engaging in a blend of RUN and project-related activities alongside fellow Network Analysts. As part of the team, you'll be empowered to: Manage diagnostics and resolution of network incidents. Implement network changes as required. Develop scripts to automate functions and integrate systems, including REST API interfacing. Complete project tasks, providing support to both internal and external project managers. Enhance capabilities through professional training, certifications, and practical experience. Prepare technical documentation and drawings to support capability requirements. Your skills and experience: Proven experience supporting enterprise networks with relevant technical certifications. Skilled in managing network tools including Riverbed Appresponse, NETIM, and Gigamon. Proficient in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, ASA, and AnyConnect Remote Access). Adept at troubleshooting routing issues (BGP, OSPF, EIGRP) and possessing strong knowledge of protocols such as IPSEC and HSRP. Experienced in Scripting for automation and system integration via REST APIs. Familiar with virtualization platforms (VMWare) and containerization technologies.
Sep 02, 2025
Full time
Network Engineer x2 - Bristol A leading consultancy is seeking a Network Engineer. Starting ASAP, paying between 50-56k base annum. This role would also require you to undergo SC Clearance and work fully on site 5 days a week at the client's location in Bristol. Your role: As an essential member of the Network team, you will have excellent opportunities to advance both your own skills and our team's capabilities by engaging in a blend of RUN and project-related activities alongside fellow Network Analysts. As part of the team, you'll be empowered to: Manage diagnostics and resolution of network incidents. Implement network changes as required. Develop scripts to automate functions and integrate systems, including REST API interfacing. Complete project tasks, providing support to both internal and external project managers. Enhance capabilities through professional training, certifications, and practical experience. Prepare technical documentation and drawings to support capability requirements. Your skills and experience: Proven experience supporting enterprise networks with relevant technical certifications. Skilled in managing network tools including Riverbed Appresponse, NETIM, and Gigamon. Proficient in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, ASA, and AnyConnect Remote Access). Adept at troubleshooting routing issues (BGP, OSPF, EIGRP) and possessing strong knowledge of protocols such as IPSEC and HSRP. Experienced in Scripting for automation and system integration via REST APIs. Familiar with virtualization platforms (VMWare) and containerization technologies.
Cyber Security Analyst Ashby-de-la-Zouch - Hybrid Up to £40,000 VIQU have partnered with a dynamic organisation that are looking for a Cyber Security Analyst to join their growing IT team. This is a pivotal role in strengthening the organisation s cyber defences and risk management framework, ensuring systems, networks, and applications are secure against evolving threats. Key Responsibilities of the Cyber Security Analyst: Support the design, implementation, and management of cyber security technologies across the business Monitor and respond to security incidents, alerts, and helpdesk requests, maintaining robust threat detection Conduct vulnerability assessments, penetration testing, and phishing simulations to identify and mitigate risks Collaborate closely with IT teams to embed security best practices into system management and project delivery Stay up to date with emerging cyber threats and recommend improvements to strengthen the organisation s security posture Promote cyber awareness across colleagues, ensuring everyone understands their role in protecting systems and data Experience Required of the Cyber Security Analyst: Demonstrable experience in cyber security or information security, with knowledge of standards such as Cyber Essentials or ISO 27001 Familiarity with endpoint protection, network security, application security, and vendor risk management Experience with CrowdStrike or similar security platforms is advantageous Proactive approach to learning and implementing security best practices Excellent communication skills, capable of liaising with colleagues at all levels Ability to work in a hybrid environment, with occasional travel to company sites Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment Cyber Security Analyst Ashby-de-la-Zouch - Hybrid Up to £40,000
Sep 02, 2025
Full time
Cyber Security Analyst Ashby-de-la-Zouch - Hybrid Up to £40,000 VIQU have partnered with a dynamic organisation that are looking for a Cyber Security Analyst to join their growing IT team. This is a pivotal role in strengthening the organisation s cyber defences and risk management framework, ensuring systems, networks, and applications are secure against evolving threats. Key Responsibilities of the Cyber Security Analyst: Support the design, implementation, and management of cyber security technologies across the business Monitor and respond to security incidents, alerts, and helpdesk requests, maintaining robust threat detection Conduct vulnerability assessments, penetration testing, and phishing simulations to identify and mitigate risks Collaborate closely with IT teams to embed security best practices into system management and project delivery Stay up to date with emerging cyber threats and recommend improvements to strengthen the organisation s security posture Promote cyber awareness across colleagues, ensuring everyone understands their role in protecting systems and data Experience Required of the Cyber Security Analyst: Demonstrable experience in cyber security or information security, with knowledge of standards such as Cyber Essentials or ISO 27001 Familiarity with endpoint protection, network security, application security, and vendor risk management Experience with CrowdStrike or similar security platforms is advantageous Proactive approach to learning and implementing security best practices Excellent communication skills, capable of liaising with colleagues at all levels Ability to work in a hybrid environment, with occasional travel to company sites Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment Cyber Security Analyst Ashby-de-la-Zouch - Hybrid Up to £40,000
Service Desk Analyst onsite in Halifax 3 days per week We are looking for a Service Desk Analyst with knowledge of Active Directory as well as general Windows support to work as part of an onsite team 3 days per week. The role will be to perform daily tasks, maintain systems and networks as well as small low-level projects. This is an office-based role, to be based in the Halifax area and will require the following skills and experience: Required Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System
Sep 02, 2025
Contractor
Service Desk Analyst onsite in Halifax 3 days per week We are looking for a Service Desk Analyst with knowledge of Active Directory as well as general Windows support to work as part of an onsite team 3 days per week. The role will be to perform daily tasks, maintain systems and networks as well as small low-level projects. This is an office-based role, to be based in the Halifax area and will require the following skills and experience: Required Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System
