Job title: TPRM Business Analyst - Strategic Tooling Location: London/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: You will be required as part of a project to replace the strategic tool used for the support of Third Party Risk Management (TPRM) with a new external tool. Responsibilities: Responsible for engaging with stakeholders to document and agree requirements and design, in line with the tool functionality Identify and document the processes, system changes and timescales required to introduce changes and ensure the correct governance of the changed process Support for the integration of the new tool, including creating and reviewing test scripts and support UAT Document End User Training guides and internal third party management operating procedures and conduct user training BAs are expected to present at SteerCos, translating complex data eg regulation, process flows or technical detail clearly and logically, explaining any implications or risks so that senior management can make effective decisions based on the BA's input. Work closely with the SME/s to appraise senior stakeholders (likely to include MD and above stakeholders) of the potential impact of change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Requirements: Prior experience of deploying Third Party Risk Management tools Educated to degree level and professional BA qualifications desirable Able to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills (both written and verbal) Knowledge of back-office business processes and products Knowledge and experience of financial services, markets and banking activities and the surrounding regulatory framework. Prior experience of successfully delivering projects within financial services Experience of regulatory change impacting banking systems, processes, and procedures. Experience of participating in deadline driven and/or systems project teams. Proven ability to work collaboratively to gain agreement and resolve conflict Able to produce gap analysis/requirements, workflows and high-quality business requirement documents covering current and future state proposals. Expertise in banking products, prior experience of providing regulatory analysis and business requirements documentation Expertise in interpreting regulatory requirements is helpful Proven ability to analyse current and future regulatory or business requirements and translate them into practical implications for specific processes and systems. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Sep 04, 2025
Contractor
Job title: TPRM Business Analyst - Strategic Tooling Location: London/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: You will be required as part of a project to replace the strategic tool used for the support of Third Party Risk Management (TPRM) with a new external tool. Responsibilities: Responsible for engaging with stakeholders to document and agree requirements and design, in line with the tool functionality Identify and document the processes, system changes and timescales required to introduce changes and ensure the correct governance of the changed process Support for the integration of the new tool, including creating and reviewing test scripts and support UAT Document End User Training guides and internal third party management operating procedures and conduct user training BAs are expected to present at SteerCos, translating complex data eg regulation, process flows or technical detail clearly and logically, explaining any implications or risks so that senior management can make effective decisions based on the BA's input. Work closely with the SME/s to appraise senior stakeholders (likely to include MD and above stakeholders) of the potential impact of change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Requirements: Prior experience of deploying Third Party Risk Management tools Educated to degree level and professional BA qualifications desirable Able to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills (both written and verbal) Knowledge of back-office business processes and products Knowledge and experience of financial services, markets and banking activities and the surrounding regulatory framework. Prior experience of successfully delivering projects within financial services Experience of regulatory change impacting banking systems, processes, and procedures. Experience of participating in deadline driven and/or systems project teams. Proven ability to work collaboratively to gain agreement and resolve conflict Able to produce gap analysis/requirements, workflows and high-quality business requirement documents covering current and future state proposals. Expertise in banking products, prior experience of providing regulatory analysis and business requirements documentation Expertise in interpreting regulatory requirements is helpful Proven ability to analyse current and future regulatory or business requirements and translate them into practical implications for specific processes and systems. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Algo Trading Java Developer (Contract) Duration: 12 Months (Possibility for extension) Location: London/Bromley/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates About Us The ETT team is at the forefront of developing innovative solutions for low touch, low latency trading. Our focus on FIX connectivity, smart order routing, and algorithmic trading ensures our systems perform at the highest level to meet the demands of the market. With a strong presence across AMRS, EMEA, and APR, we maintain a global perspective while catering to the unique needs of each region. Your Role As a core Java developer, you will be instrumental in enhancing our algorithmic trading engines that support benchmark algorithms, smart order routing, and internal crossing for the EMEA and global electronic business. You will collaborate with a vibrant team of experienced developers, business analysts, and QA experts, working closely with our business group to ensure our technology meets the evolving demands of the market. Key Responsibilities: Deliver core functional changes to the ETT strategy engines. Implement framework-level enhancements. Collaborate with quantitative trading groups to capture essential requirements. Engage in all stages of the development lifecycle, including requirements gathering, coding, unit testing, and supporting deployments. Essential Skills and Qualifications: Proficient in core Java APIs (collections, concurrency, NIO). Experience with multithreaded systems and Java garbage collection. Familiarity with design patterns (e.g., Observer, Factory, Singleton). Strong background in test-driven development, UML, and object-oriented design. Proficient in development tools such as Eclipse or IntelliJ, GIT, Maven/Gradle, and continuous build servers. Understanding of benchmark algorithms and smart routing strategies (e.g., VWAP, TWAP, Arrival Price). Experience in agile methodologies and front office system design for algo trading. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Sep 04, 2025
Contractor
Algo Trading Java Developer (Contract) Duration: 12 Months (Possibility for extension) Location: London/Bromley/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates About Us The ETT team is at the forefront of developing innovative solutions for low touch, low latency trading. Our focus on FIX connectivity, smart order routing, and algorithmic trading ensures our systems perform at the highest level to meet the demands of the market. With a strong presence across AMRS, EMEA, and APR, we maintain a global perspective while catering to the unique needs of each region. Your Role As a core Java developer, you will be instrumental in enhancing our algorithmic trading engines that support benchmark algorithms, smart order routing, and internal crossing for the EMEA and global electronic business. You will collaborate with a vibrant team of experienced developers, business analysts, and QA experts, working closely with our business group to ensure our technology meets the evolving demands of the market. Key Responsibilities: Deliver core functional changes to the ETT strategy engines. Implement framework-level enhancements. Collaborate with quantitative trading groups to capture essential requirements. Engage in all stages of the development lifecycle, including requirements gathering, coding, unit testing, and supporting deployments. Essential Skills and Qualifications: Proficient in core Java APIs (collections, concurrency, NIO). Experience with multithreaded systems and Java garbage collection. Familiarity with design patterns (e.g., Observer, Factory, Singleton). Strong background in test-driven development, UML, and object-oriented design. Proficient in development tools such as Eclipse or IntelliJ, GIT, Maven/Gradle, and continuous build servers. Understanding of benchmark algorithms and smart routing strategies (e.g., VWAP, TWAP, Arrival Price). Experience in agile methodologies and front office system design for algo trading. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Performance Marketing Manager/Paid Media Manager/Head of Paid Media/Biddable Media Manager We're looking for a results-driven Performance Media/Performance Media/Biddable Media Manager to take ownership of our paid media strategy across multiple digital channels. The role will focus on planning, executing, optimising, and reporting on campaigns that drive customer acquisition, engagement, and revenue. Working closely with our global Paid Media agency to deliver best-in-class Digital media plans, focused on Biddable media channels, driving to digital conversion actions delivering digital leads and E-commerce sales of our accounting technology plans and products. We target different B2C audiences with the right message, in the right place, at the right time. We're looking for someone with Hands-on optimisation, testing and reporting; that will feed the CRO roadmap and partners closely with Product and UX. You will also work closely with marketing and analytics deliver measurable ROI through platforms such as Google Ads, Meta, LinkedIn, TikTok, and emerging channels. Key Responsibilities: Plan, execute, and optimise Paid Media/Performance Marketing/Biddable media campaigns across search, social, and display channels. Work closely with the Paid media agency to ensure their deliverables are aligned to our organisational strategy and objectives. Manage budgets and pacing to deliver against agreed KPIs (CPC, CPA, ROAS, etc.). Build and manage campaigns in Google Ads, Microsoft Ads, Meta Ads Manager, LinkedIn, TikTok, and other paid platforms. Conduct keyword research, audience targeting, and A/B testing of creatives and landing pages. Produce weekly and monthly performance reports with insights and recommendations. Collaborate with creative teams on ad copy, visuals, and messaging. Monitor industry trends and competitor activity to identify opportunities for innovation. Work with Digital Analysts tp ensure accurate tracking, attribution, and reporting via GA4 and tag management systems. Suggest and test new biddable platforms, formats, and strategies to enhance performance. What We're Looking For Proven experience managing paid media campaigns (agency or client-side). Strong knowledge of Google Ads, Microsoft Ads, Meta Business Manager, and at least one additional paid channel. Experience of managing Paid media budgets Solid understanding of programmatic, retargeting, and audience segmentation. Proficient in analytics and tracking tools (GA4, GTM, Looker Studio, etc.). Data-driven mindset with advanced Excel/Sheets skills. Excellent communication and stakeholder management skills. Ability to manage multiple campaigns simultaneously with strong attention to detail. Desirable: Experience with bid management tools (eg, SA360, Skai, Marin). Please reach out for more information Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 04, 2025
Full time
Performance Marketing Manager/Paid Media Manager/Head of Paid Media/Biddable Media Manager We're looking for a results-driven Performance Media/Performance Media/Biddable Media Manager to take ownership of our paid media strategy across multiple digital channels. The role will focus on planning, executing, optimising, and reporting on campaigns that drive customer acquisition, engagement, and revenue. Working closely with our global Paid Media agency to deliver best-in-class Digital media plans, focused on Biddable media channels, driving to digital conversion actions delivering digital leads and E-commerce sales of our accounting technology plans and products. We target different B2C audiences with the right message, in the right place, at the right time. We're looking for someone with Hands-on optimisation, testing and reporting; that will feed the CRO roadmap and partners closely with Product and UX. You will also work closely with marketing and analytics deliver measurable ROI through platforms such as Google Ads, Meta, LinkedIn, TikTok, and emerging channels. Key Responsibilities: Plan, execute, and optimise Paid Media/Performance Marketing/Biddable media campaigns across search, social, and display channels. Work closely with the Paid media agency to ensure their deliverables are aligned to our organisational strategy and objectives. Manage budgets and pacing to deliver against agreed KPIs (CPC, CPA, ROAS, etc.). Build and manage campaigns in Google Ads, Microsoft Ads, Meta Ads Manager, LinkedIn, TikTok, and other paid platforms. Conduct keyword research, audience targeting, and A/B testing of creatives and landing pages. Produce weekly and monthly performance reports with insights and recommendations. Collaborate with creative teams on ad copy, visuals, and messaging. Monitor industry trends and competitor activity to identify opportunities for innovation. Work with Digital Analysts tp ensure accurate tracking, attribution, and reporting via GA4 and tag management systems. Suggest and test new biddable platforms, formats, and strategies to enhance performance. What We're Looking For Proven experience managing paid media campaigns (agency or client-side). Strong knowledge of Google Ads, Microsoft Ads, Meta Business Manager, and at least one additional paid channel. Experience of managing Paid media budgets Solid understanding of programmatic, retargeting, and audience segmentation. Proficient in analytics and tracking tools (GA4, GTM, Looker Studio, etc.). Data-driven mindset with advanced Excel/Sheets skills. Excellent communication and stakeholder management skills. Ability to manage multiple campaigns simultaneously with strong attention to detail. Desirable: Experience with bid management tools (eg, SA360, Skai, Marin). Please reach out for more information Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Role : Lead Business Systems Analyst Location: South Dorset Salary: up to £58,000 and generous pension Employment Type: Permanent About the Role: We are seeking a proactive and experienced Lead Business Systems Analyst to manage a high-performing Applications Support team. You will oversee the smooth operation of business systems while supporting the transition to a modern ERP environment. This role involves leading troubleshooting efforts, coordinating with internal teams and suppliers, and building a centre of excellence for business applications. Key Responsibilities: Lead and manage the Business Applications team, including budgets, resources, and supplier relationships, to deliver efficient, high-quality support. Ensure business systems continuity, disaster recovery, and risk mitigation. Provide second and third-line support for core applications, integrations, and custom solutions. Troubleshoot issues, conduct root cause analysis, and implement preventive measures. Advise on solutions, evaluate risks, and support business case development. Gather, document, and translate requirements into functional solutions. Implement configuration or system changes, coordinate UAT, and ensure solutions meet objectives. Support system updates, patches, and upgrades with minimal disruption. Administer applications, maintaining security, integrity, and performance, and monitor integrations and batch processes. Promote knowledge sharing within the team to prevent single points of failure. Keep technical skills up to date and support ad hoc initiatives as needed. Qualifications & Experience: Proven experience managing business applications or ERP support teams. Strong hands-on knowledge of enterprise and desktop applications, ideally including Microsoft D365, AX 2012, Workday HR, Asset Management Software, or CRM systems. Desirable: Microsoft AX certifications or demonstrable experience in AX application and database management and design. Experience with SharePoint, DocuSign, and security administration for business applications is a plus. Understanding of 3rd party application integrations and supplier management. Strong troubleshooting skills and ability to interpret technical documentation. Who You Are: Highly collaborative and enjoys working with wider teams. Technically skilled with strong knowledge of ERP business processes. Motivated to share knowledge and inspire confidence in others. Proactive in resolving issues and delivering solutions promptly. Detail-oriented, risk-aware, and a positive, supportive leader. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Sep 04, 2025
Full time
Role : Lead Business Systems Analyst Location: South Dorset Salary: up to £58,000 and generous pension Employment Type: Permanent About the Role: We are seeking a proactive and experienced Lead Business Systems Analyst to manage a high-performing Applications Support team. You will oversee the smooth operation of business systems while supporting the transition to a modern ERP environment. This role involves leading troubleshooting efforts, coordinating with internal teams and suppliers, and building a centre of excellence for business applications. Key Responsibilities: Lead and manage the Business Applications team, including budgets, resources, and supplier relationships, to deliver efficient, high-quality support. Ensure business systems continuity, disaster recovery, and risk mitigation. Provide second and third-line support for core applications, integrations, and custom solutions. Troubleshoot issues, conduct root cause analysis, and implement preventive measures. Advise on solutions, evaluate risks, and support business case development. Gather, document, and translate requirements into functional solutions. Implement configuration or system changes, coordinate UAT, and ensure solutions meet objectives. Support system updates, patches, and upgrades with minimal disruption. Administer applications, maintaining security, integrity, and performance, and monitor integrations and batch processes. Promote knowledge sharing within the team to prevent single points of failure. Keep technical skills up to date and support ad hoc initiatives as needed. Qualifications & Experience: Proven experience managing business applications or ERP support teams. Strong hands-on knowledge of enterprise and desktop applications, ideally including Microsoft D365, AX 2012, Workday HR, Asset Management Software, or CRM systems. Desirable: Microsoft AX certifications or demonstrable experience in AX application and database management and design. Experience with SharePoint, DocuSign, and security administration for business applications is a plus. Understanding of 3rd party application integrations and supplier management. Strong troubleshooting skills and ability to interpret technical documentation. Who You Are: Highly collaborative and enjoys working with wider teams. Technically skilled with strong knowledge of ERP business processes. Motivated to share knowledge and inspire confidence in others. Proactive in resolving issues and delivering solutions promptly. Detail-oriented, risk-aware, and a positive, supportive leader. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Sep 04, 2025
Full time
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Incident Response Analyst Permanent - 52k - 57k + strong benefits Location: Hybrid - South Wales Your new company I am looking to recruit an Incident Response Analyst to join a leader in the utilities space. The business have been investing in their cyber security and IT estate and are continuing to grow and enhance their security posture. The company has a strong reputation, and we have placed numerous people into careers there, with strong feedback. Your new role This is an interesting opportunity to help deliver strategy which will enhance the organisation's security resilience, proactively contributing to mitigating threats, at a good time when the company is expanding and investing in its IT and cyber security estate. Working alongside the SOC, the primary responsibility of an incident responder is to rapidly investigate and document cybersecurity incidents within the organisation. Key parts of the role: Monitor and analyse network traffic, system logs, and other data sources to identify potential security incidents. Investigate alerts and suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data to determine the root cause of the incident and identify recommendations for improvement. Document and report incidents to the incident response team and other relevant stakeholders. Stay informed about emerging cyber threats and vulnerabilities. What you'll need to succeed Experience in a similar role, ideally around CNI and OT, with exposure to cyber plans. Proven experience operating in a SOC or a related cyber security role. In-depth knowledge of cyber threats, threat intelligence frameworks and cyber security best practice. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Ability to obtain UK Security Clearance What you'll get in return Salary of between 52k- 57k Hybrid working 2/3 days in South Wales per week Possible bonus 5% pension contribution from you, the company pays 10% Enhanced pay for parental leave And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Incident Response Analyst Permanent - 52k - 57k + strong benefits Location: Hybrid - South Wales Your new company I am looking to recruit an Incident Response Analyst to join a leader in the utilities space. The business have been investing in their cyber security and IT estate and are continuing to grow and enhance their security posture. The company has a strong reputation, and we have placed numerous people into careers there, with strong feedback. Your new role This is an interesting opportunity to help deliver strategy which will enhance the organisation's security resilience, proactively contributing to mitigating threats, at a good time when the company is expanding and investing in its IT and cyber security estate. Working alongside the SOC, the primary responsibility of an incident responder is to rapidly investigate and document cybersecurity incidents within the organisation. Key parts of the role: Monitor and analyse network traffic, system logs, and other data sources to identify potential security incidents. Investigate alerts and suspicious activity to determine if an incident has occurred. Contain affected systems and networks to prevent the incident from spreading. Implement temporary measures to mitigate the impact of the incident. Work with other teams, such as IT and security operations, to develop and implement a containment strategy. Analyse incident data to determine the root cause of the incident and identify recommendations for improvement. Document and report incidents to the incident response team and other relevant stakeholders. Stay informed about emerging cyber threats and vulnerabilities. What you'll need to succeed Experience in a similar role, ideally around CNI and OT, with exposure to cyber plans. Proven experience operating in a SOC or a related cyber security role. In-depth knowledge of cyber threats, threat intelligence frameworks and cyber security best practice. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Ability to obtain UK Security Clearance What you'll get in return Salary of between 52k- 57k Hybrid working 2/3 days in South Wales per week Possible bonus 5% pension contribution from you, the company pays 10% Enhanced pay for parental leave And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 380 to 450 a day 3 months Outside IR35 Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required 1. Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rd Party Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-yearcashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Provide SME advise relating to contract development for new and emerging large contracts. Provide cost analysis and return on investment analysis of contracts. Review and provide quality assurance assessment on contracts and suppliers as directed. Investigate, identify, and capture future-years 3rd party spend reductions and develop savings profile and delivery pipeline. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. Identity opportunities for better consolidation of work and use of assets to gain maximum value (considering both financial and social value) across the commissioning eco-system including with VCR's etc. Design and develop a robust commercial assessment framework which balances both empirical evidence and data alongside more transitional financial evidence and promotes systems-thinking. Develop the risk appetite and risk assessment approach incl. risks of doing/not doing, national standings and best practice impacts cost translation. The Opening of Opportunities Review the PwC report which identifies a potential 40m savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rd Party Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. The outcomes will be required to enable: Consolidation & Standardisation - the design of an end-to-end organisational commissioning and commercial strategy and model that enables transparency and understanding across the eco-system and architecture. Setting of clear standards and policies and evidence led decision making through more robust commercial scrutiny and better use of data. The reduction of errors and the ability to allocate resources more effectively and remove day to day non-essential duties. Spend reduction and income generation - an update to the existing commercial strategy and focus this on alignment with the commissioning model architecture. Strengthened governance and oversight and the putting in place of effective governance and management control processes to drive risk reduction and to reduce costs. Ways of Working - which includes but are not limited to: Governance & Quality Assurance Demand management - the development of demand management strategies, horizon scanning capabilities and trend analysis approaches that can support with resource planning. Futureproofing by undertaking effective demand vs. capacity analysis and enable internal surge capability through cross skilling of people. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 02, 2025
Seasonal
Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 380 to 450 a day 3 months Outside IR35 Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required 1. Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rd Party Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-yearcashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Provide SME advise relating to contract development for new and emerging large contracts. Provide cost analysis and return on investment analysis of contracts. Review and provide quality assurance assessment on contracts and suppliers as directed. Investigate, identify, and capture future-years 3rd party spend reductions and develop savings profile and delivery pipeline. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. Identity opportunities for better consolidation of work and use of assets to gain maximum value (considering both financial and social value) across the commissioning eco-system including with VCR's etc. Design and develop a robust commercial assessment framework which balances both empirical evidence and data alongside more transitional financial evidence and promotes systems-thinking. Develop the risk appetite and risk assessment approach incl. risks of doing/not doing, national standings and best practice impacts cost translation. The Opening of Opportunities Review the PwC report which identifies a potential 40m savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rd Party Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. The outcomes will be required to enable: Consolidation & Standardisation - the design of an end-to-end organisational commissioning and commercial strategy and model that enables transparency and understanding across the eco-system and architecture. Setting of clear standards and policies and evidence led decision making through more robust commercial scrutiny and better use of data. The reduction of errors and the ability to allocate resources more effectively and remove day to day non-essential duties. Spend reduction and income generation - an update to the existing commercial strategy and focus this on alignment with the commissioning model architecture. Strengthened governance and oversight and the putting in place of effective governance and management control processes to drive risk reduction and to reduce costs. Ways of Working - which includes but are not limited to: Governance & Quality Assurance Demand management - the development of demand management strategies, horizon scanning capabilities and trend analysis approaches that can support with resource planning. Futureproofing by undertaking effective demand vs. capacity analysis and enable internal surge capability through cross skilling of people. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
VACANCY: Service Coordinator LOCATION : Maidstone ABOUT US: Glenfield Invicta provide end-to-end project solutions, from initial survey and design to commissioning and long-term asset management. They are part of the AVK Group, a global leader in manufacturing and producing high-quality valves and hydrants for water, wastewater, gas, and fire protection. ABOUT THE ROLE: Glenfield Invicta is seeking a proactive and detail-oriented Service Coordinator to join our Operations team in Maidstone. As a Service Coordinator, you ll play a key role in supporting the financial and operational management of our projects. You ll be responsible for tracking costs, maintaining accurate records, and ensuring smooth communication between internal teams and external stakeholders. RESPONSIBILITIES: Monitor and calculate running project costs to ensure financial accuracy. Process costs through our ERP system (Business Central) using LNS codes. Maintain detailed tracker sheets and internal reporting documents. Review contracts and track milestones and deadlines. Coordinate engineer time tracking and expense allocation. Raise purchase orders, issue invoices, and manage Applications for Payment. Collaborate with accounts, service admin, and project teams. Provide timely updates to customers on project progress and payments. Ensure compliance with company procedures, health & safety, and HR policies. ABOUT YOU Proven experience in a similar administrative or project support role. Strong financial awareness and attention to detail. Confident using ERP systems and Microsoft Office tools. Excellent communication and organisational skills. A team player with the ability to work independently and manage priorities. WHAT WE OFFER: Be part of a supportive and collaborative team. Work in a stable, long-term role with opportunities to grow. Contribute to meaningful projects with real impact. Competitive salary and benefits package. A culture of promoting personal development, with ample opportunity for training and earning qualifications Incentive scheme A culture of shared values, goals, attitudes, and business growth Employee Assistance Programme (Welfare and Wellbeing) 33 days holiday (including statutory Public Holidays) Life Assurance plan (x3) Company pension plan Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home, and Travel) WORKING HOURS: 37.5 hours per week This position is a full-time office based role working within a strong team environment. We know that our people make the difference in the AVK Group, and we are looking for skilled, passionate, and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment. APPLY NOW - Please send your up-to-date CV using the application link below Suited job titles include: administrator, finance analyst, data analyst, project administrator,
Sep 02, 2025
Full time
VACANCY: Service Coordinator LOCATION : Maidstone ABOUT US: Glenfield Invicta provide end-to-end project solutions, from initial survey and design to commissioning and long-term asset management. They are part of the AVK Group, a global leader in manufacturing and producing high-quality valves and hydrants for water, wastewater, gas, and fire protection. ABOUT THE ROLE: Glenfield Invicta is seeking a proactive and detail-oriented Service Coordinator to join our Operations team in Maidstone. As a Service Coordinator, you ll play a key role in supporting the financial and operational management of our projects. You ll be responsible for tracking costs, maintaining accurate records, and ensuring smooth communication between internal teams and external stakeholders. RESPONSIBILITIES: Monitor and calculate running project costs to ensure financial accuracy. Process costs through our ERP system (Business Central) using LNS codes. Maintain detailed tracker sheets and internal reporting documents. Review contracts and track milestones and deadlines. Coordinate engineer time tracking and expense allocation. Raise purchase orders, issue invoices, and manage Applications for Payment. Collaborate with accounts, service admin, and project teams. Provide timely updates to customers on project progress and payments. Ensure compliance with company procedures, health & safety, and HR policies. ABOUT YOU Proven experience in a similar administrative or project support role. Strong financial awareness and attention to detail. Confident using ERP systems and Microsoft Office tools. Excellent communication and organisational skills. A team player with the ability to work independently and manage priorities. WHAT WE OFFER: Be part of a supportive and collaborative team. Work in a stable, long-term role with opportunities to grow. Contribute to meaningful projects with real impact. Competitive salary and benefits package. A culture of promoting personal development, with ample opportunity for training and earning qualifications Incentive scheme A culture of shared values, goals, attitudes, and business growth Employee Assistance Programme (Welfare and Wellbeing) 33 days holiday (including statutory Public Holidays) Life Assurance plan (x3) Company pension plan Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home, and Travel) WORKING HOURS: 37.5 hours per week This position is a full-time office based role working within a strong team environment. We know that our people make the difference in the AVK Group, and we are looking for skilled, passionate, and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment. APPLY NOW - Please send your up-to-date CV using the application link below Suited job titles include: administrator, finance analyst, data analyst, project administrator,
Ready to find the right role for you? Salary: Competitive per annum plus annual bonus and Veolia benefits Grade: 5.2 Hours: 40 hours per week, Mon - Fri 08:30 to 17:00 Location: Hybrid working in Cannock, WS11 8JP, with travel to other sites as required When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Conduct in-depth energy analysis and measurement validation from multiple data sources to meet contractual obligations for guaranteed annual savings Analyse energy performance of CHP systems, boilers, PV, heat pumps, and lighting for NHS Hospital Trusts and other clients Prepare monthly, quarterly, and annual performance reports comparing actual results against contractual targets Provide financial forecasting information to Finance Teams regarding accrual requirements and releases Travel across the UK to visit client and Veolia sites for report delivery, meetings, and presentation support Represent Veolia professionally at all client interactions and maintain courteous relationships with stakeholders What we're looking for: Strong attention to detail and customer satisfaction focus Knowledge of energy efficiency and building services systems Energy and mathematical analytical skills Desire to develop expertise in energy engineering, energy management, and carbon emissions reduction Proficiency in spreadsheet working Good problem solver Commercially aware Driving license What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Sep 02, 2025
Full time
Ready to find the right role for you? Salary: Competitive per annum plus annual bonus and Veolia benefits Grade: 5.2 Hours: 40 hours per week, Mon - Fri 08:30 to 17:00 Location: Hybrid working in Cannock, WS11 8JP, with travel to other sites as required When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Conduct in-depth energy analysis and measurement validation from multiple data sources to meet contractual obligations for guaranteed annual savings Analyse energy performance of CHP systems, boilers, PV, heat pumps, and lighting for NHS Hospital Trusts and other clients Prepare monthly, quarterly, and annual performance reports comparing actual results against contractual targets Provide financial forecasting information to Finance Teams regarding accrual requirements and releases Travel across the UK to visit client and Veolia sites for report delivery, meetings, and presentation support Represent Veolia professionally at all client interactions and maintain courteous relationships with stakeholders What we're looking for: Strong attention to detail and customer satisfaction focus Knowledge of energy efficiency and building services systems Energy and mathematical analytical skills Desire to develop expertise in energy engineering, energy management, and carbon emissions reduction Proficiency in spreadsheet working Good problem solver Commercially aware Driving license What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request . Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Sep 02, 2025
Full time
UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request . Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Treasury Analyst - FinTech Location: London (Hybrid) Salary: £50,000 - £60,000 Benefits Equity We're working with an innovative and fast-growing FinTech business that's changing how people manage their finances. As they scale, they're looking for a driven and detail-oriented Treasury Analyst to join their finance team. Key Responsibilities Support daily cash and liquidity management across multi-entity, multi-currency structures Assist with short- and long-term cash flow forecasting and variance analysis Maintain bank account structures, monitor funding, and support intercompany flows Help optimise treasury processes and support automation projects Contribute to FX exposure tracking and hedging activities Assist with internal and external reporting requirements What We're Looking For Experience in a treasury, cash management, or finance function, ideally in a tech or high-growth environment Strong Excel skills; experience with Power BI or SQL is a plus Familiarity with banking platforms and treasury systems such as Kyriba, SAP, or FIS Comfortable working in a fast-paced, evolving environment Strong communication and problem-solving skills ACT qualifications (or interest in pursuing) are advantageous What's on Offer Hybrid working (2-3 days in central London office) Competitive base salary, bonus, and equity Private healthcare, enhanced pension, and learning support Opportunity to grow with a mission-led business making real impact
Sep 02, 2025
Full time
Treasury Analyst - FinTech Location: London (Hybrid) Salary: £50,000 - £60,000 Benefits Equity We're working with an innovative and fast-growing FinTech business that's changing how people manage their finances. As they scale, they're looking for a driven and detail-oriented Treasury Analyst to join their finance team. Key Responsibilities Support daily cash and liquidity management across multi-entity, multi-currency structures Assist with short- and long-term cash flow forecasting and variance analysis Maintain bank account structures, monitor funding, and support intercompany flows Help optimise treasury processes and support automation projects Contribute to FX exposure tracking and hedging activities Assist with internal and external reporting requirements What We're Looking For Experience in a treasury, cash management, or finance function, ideally in a tech or high-growth environment Strong Excel skills; experience with Power BI or SQL is a plus Familiarity with banking platforms and treasury systems such as Kyriba, SAP, or FIS Comfortable working in a fast-paced, evolving environment Strong communication and problem-solving skills ACT qualifications (or interest in pursuing) are advantageous What's on Offer Hybrid working (2-3 days in central London office) Competitive base salary, bonus, and equity Private healthcare, enhanced pension, and learning support Opportunity to grow with a mission-led business making real impact
Incident Support / Service Desk Analyst Employment Type: Permanent Salary: 28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst to work in a critical Incident Communications and Coordination team , working with a leading multinational technology company in Reading . This is a fantastic opportunity to be part of a high-performing, award-winning organisation that prioritises investing in its people. As part of the ManpowerGroup , Experis is a global consultancy with over 1,000 consultants deployed across 20+ clients worldwide. We're passionate about career development, training, and creating meaningful opportunities for our people. About the Role You'll be part of a collaborative global team providing incident management and communications support for internal and external users of Microsoft technologies, including Office 365, SharePoint, Exchange, and Lync . This role is critical in ensuring timely, clear, and effective communication during high-severity incidents. Key Responsibilities Troubleshoot escalated issues across Exchange, SharePoint, Lync, and other services Lead incident calls during service outages Develop and execute communication plans during system maintenance Deliver communications within strict SLAs Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service indicators What We're Looking For Strong written and verbal communication skills Experience in technical or creative English writing Background in 24x7 production environments or large-scale NOCs Excellent problem-solving, analytical, and organisational skills Experience in systems monitoring, helpdesk support, or similar roles Why Join Us? Be part of a global consultancy with a personal approach Work with cutting-edge technology in a high-impact role Access to continuous learning and development opportunities Competitive salary and benefits package People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Sep 02, 2025
Full time
Incident Support / Service Desk Analyst Employment Type: Permanent Salary: 28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst to work in a critical Incident Communications and Coordination team , working with a leading multinational technology company in Reading . This is a fantastic opportunity to be part of a high-performing, award-winning organisation that prioritises investing in its people. As part of the ManpowerGroup , Experis is a global consultancy with over 1,000 consultants deployed across 20+ clients worldwide. We're passionate about career development, training, and creating meaningful opportunities for our people. About the Role You'll be part of a collaborative global team providing incident management and communications support for internal and external users of Microsoft technologies, including Office 365, SharePoint, Exchange, and Lync . This role is critical in ensuring timely, clear, and effective communication during high-severity incidents. Key Responsibilities Troubleshoot escalated issues across Exchange, SharePoint, Lync, and other services Lead incident calls during service outages Develop and execute communication plans during system maintenance Deliver communications within strict SLAs Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service indicators What We're Looking For Strong written and verbal communication skills Experience in technical or creative English writing Background in 24x7 production environments or large-scale NOCs Excellent problem-solving, analytical, and organisational skills Experience in systems monitoring, helpdesk support, or similar roles Why Join Us? Be part of a global consultancy with a personal approach Work with cutting-edge technology in a high-impact role Access to continuous learning and development opportunities Competitive salary and benefits package People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Our OEM Client based in Gaydon, is searching for an IT Change Management Analystto join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. We have united our individual PLM projects to form an enterprise-wide PLM transformation - our change specialists will work across the enterprise to drive the culture, behaviour and process changes, through education, content creation and engaging with people's jobs on a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and change management projects. Monitors the implementation of change management to ensure the disruption of normal business operations is minimized. Possesses and develops knowledge of business processes, in order to identify when changes in software applications and systems should be initiated. Acts as a change agent to implement and manage best practices across the IT organization. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower-level professionals. Problems faced are difficult and often complex.
Sep 01, 2025
Contractor
Our OEM Client based in Gaydon, is searching for an IT Change Management Analystto join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. We have united our individual PLM projects to form an enterprise-wide PLM transformation - our change specialists will work across the enterprise to drive the culture, behaviour and process changes, through education, content creation and engaging with people's jobs on a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and change management projects. Monitors the implementation of change management to ensure the disruption of normal business operations is minimized. Possesses and develops knowledge of business processes, in order to identify when changes in software applications and systems should be initiated. Acts as a change agent to implement and manage best practices across the IT organization. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower-level professionals. Problems faced are difficult and often complex.
Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must have own transport) Ability to prioritise tasks on a busy and fast paced Service Desk Ability to work well in a team and under own initiative Great problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service requests Managing and recording all work though our ticketing system Make sure that client documentation is well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren t stale throughout the process Use of our monitoring and management tool Review RMM dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify, communicate and mitigate potential risks to the account manager and clients SKILLS Desired A love of (and ability to) solve problems & challenges Great communications skills, founded in being a good listener An understanding of support tools, techniques and how technology is used to provide services Strong understanding of operating systems, business applications, printing systems and network systems Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing client experienceKnowledge of IT Applications, Software & Hardware The ability to keep up with & adapt to the fast-paced IT world Technical Skills Microsoft 365 Microsoft Azure/Entra & Intune Microsoft Windows Desktop & server operating systems Infrastructure Basic network conceptsSecurity: Basic understanding of security concepts Benefits £25500 - £27000 per annum Company pension Gym membership at office location Free on-site parking Employee Assistance and Wellbeing Program 25 days holiday a year High powered laptop A proactive approach to ongoing training to help you develop life-long skills
Sep 01, 2025
Full time
Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must have own transport) Ability to prioritise tasks on a busy and fast paced Service Desk Ability to work well in a team and under own initiative Great problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service requests Managing and recording all work though our ticketing system Make sure that client documentation is well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren t stale throughout the process Use of our monitoring and management tool Review RMM dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify, communicate and mitigate potential risks to the account manager and clients SKILLS Desired A love of (and ability to) solve problems & challenges Great communications skills, founded in being a good listener An understanding of support tools, techniques and how technology is used to provide services Strong understanding of operating systems, business applications, printing systems and network systems Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing client experienceKnowledge of IT Applications, Software & Hardware The ability to keep up with & adapt to the fast-paced IT world Technical Skills Microsoft 365 Microsoft Azure/Entra & Intune Microsoft Windows Desktop & server operating systems Infrastructure Basic network conceptsSecurity: Basic understanding of security concepts Benefits £25500 - £27000 per annum Company pension Gym membership at office location Free on-site parking Employee Assistance and Wellbeing Program 25 days holiday a year High powered laptop A proactive approach to ongoing training to help you develop life-long skills
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ Retirement Solutions are looking for a Principal Framework Engineer, a senior technical role at the heart of the Engineering team. With a passion for technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday. Will thrive on the chance to employ their multi-faceted skills to create industry-leading solutions in a way that moves the products, the department, their team and individuals forward. Core Duties/Responsibilities The successful candidate will be responsible for the following, but are not limited to: Collaborates with stakeholders to gather requirements and translate them into effective solution designs. Creates detailed technical specifications, system diagrams, and process flows. Ensures designs align with architecture principles and company standards. Works closely with business analysts, product managers, and engineers to ensure solutions meet business needs. Acts as a bridge between technical teams and non-technical stakeholders. Evaluates appropriate technologies, tools, and platforms. Provides guidance and mentorship to engineering and configuration teams during solution implementation. Identifies risks and proposes mitigation strategies during the design phase. Proactively recommend improvements to systems and processes. Ensures solutions meet quality, performance, and security standards. Maintains up-to-date documentation for designed solutions. Ensure you and your Squad adhere to the over-arching Software Development Lifecycle and Agile Operating Model aligned to your Home Develop and maintain software development processes, standards, and best practices to ensure consistent delivery of high-quality software products Promote engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by fostering news ways of thinking to improve design, productivity, and quality Be involved with and promote the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology. Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Mentor and guide all engineers within your home and assist with technical challenges as needed Involve yourself in the development of a strong talent pipeline throughout your wider home by helping the Manger Engineer in hiring, internal movements, succession planning, talent reviews etc. Skills, Capabilities and Attributes The ideal candidate will have the below skills, capabilities and attributes: Experience in engineering activities in a Product SaaS organisation, including scrum agile methodologies, efficiency improvement, configuration management, release readiness, documentation / technical writing, process, data and system engineering, analytical skills in business, process, data and system, lifecycle management and complex problem solving Experience of having led conceptualization and development of a portfolio of products or SaaS based products Experience in Financial Services preferred Experience in Pensions, Insurance and Life and Pensions (preferred) Analysis and Design of requirements for delivery of scalable, maintainable, secure systems Software development or configuration background Awareness of: Database Design, Responsive web design, Data access and persistence, Web accessibility standards, Web security principles, Application architecture, Source code control, Continuous Integration, Continuous Deployment, Blue/Green Deployments and general Enterprise Architecture Experience in stakeholder engagement and presentation of complex technical designs Enterprise applications and relevant configuration tools What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Sep 01, 2025
Full time
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary EQ Retirement Solutions are looking for a Principal Framework Engineer, a senior technical role at the heart of the Engineering team. With a passion for technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday. Will thrive on the chance to employ their multi-faceted skills to create industry-leading solutions in a way that moves the products, the department, their team and individuals forward. Core Duties/Responsibilities The successful candidate will be responsible for the following, but are not limited to: Collaborates with stakeholders to gather requirements and translate them into effective solution designs. Creates detailed technical specifications, system diagrams, and process flows. Ensures designs align with architecture principles and company standards. Works closely with business analysts, product managers, and engineers to ensure solutions meet business needs. Acts as a bridge between technical teams and non-technical stakeholders. Evaluates appropriate technologies, tools, and platforms. Provides guidance and mentorship to engineering and configuration teams during solution implementation. Identifies risks and proposes mitigation strategies during the design phase. Proactively recommend improvements to systems and processes. Ensures solutions meet quality, performance, and security standards. Maintains up-to-date documentation for designed solutions. Ensure you and your Squad adhere to the over-arching Software Development Lifecycle and Agile Operating Model aligned to your Home Develop and maintain software development processes, standards, and best practices to ensure consistent delivery of high-quality software products Promote engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by fostering news ways of thinking to improve design, productivity, and quality Be involved with and promote the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology. Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Mentor and guide all engineers within your home and assist with technical challenges as needed Involve yourself in the development of a strong talent pipeline throughout your wider home by helping the Manger Engineer in hiring, internal movements, succession planning, talent reviews etc. Skills, Capabilities and Attributes The ideal candidate will have the below skills, capabilities and attributes: Experience in engineering activities in a Product SaaS organisation, including scrum agile methodologies, efficiency improvement, configuration management, release readiness, documentation / technical writing, process, data and system engineering, analytical skills in business, process, data and system, lifecycle management and complex problem solving Experience of having led conceptualization and development of a portfolio of products or SaaS based products Experience in Financial Services preferred Experience in Pensions, Insurance and Life and Pensions (preferred) Analysis and Design of requirements for delivery of scalable, maintainable, secure systems Software development or configuration background Awareness of: Database Design, Responsive web design, Data access and persistence, Web accessibility standards, Web security principles, Application architecture, Source code control, Continuous Integration, Continuous Deployment, Blue/Green Deployments and general Enterprise Architecture Experience in stakeholder engagement and presentation of complex technical designs Enterprise applications and relevant configuration tools What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN) Contribute to project work, maintenance schedules, and business continuity processes Skills & Experience Required Proven experience in 1st and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability to act as an escalation point for complex issues Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders Highly organised, proactive, and detail-oriented What's on Offer Competitive salary of £50,000-£70,000 (depending on experience) Annual bonus and generous benefits package (including paid on-call/overtime) Hybrid working - 1 day per week from home Opportunity to work on varied technical projects in a prestigious international law firm Collaborative team culture and supportive leadership Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Sep 01, 2025
Full time
Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN) Contribute to project work, maintenance schedules, and business continuity processes Skills & Experience Required Proven experience in 1st and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability to act as an escalation point for complex issues Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders Highly organised, proactive, and detail-oriented What's on Offer Competitive salary of £50,000-£70,000 (depending on experience) Annual bonus and generous benefits package (including paid on-call/overtime) Hybrid working - 1 day per week from home Opportunity to work on varied technical projects in a prestigious international law firm Collaborative team culture and supportive leadership Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Transport Analyst Opportunity - Up to £40K Hybrid Chesterfield We're partnering with a well-established firm based in Chesterfield, and they're ready to welcome a detail-driven Transport Analyst to join their operations team. If you've got a knack for translating complex data into actionable insight and are hungry to make an impact across supply chain performance, this one's for you. Package & Perks Salary up to £40,000 depending on experience Hybrid working : 2 days a week from home Supportive team culture with room to grow and evolve Additional benefits package tailored to reward your contribution The Role You'll be at the heart of import/export strategy, responsible for: Crunching and interpreting detailed transport data relating to global imports and exports Administering daily workflows and making sure everything ticks like clockwork Liaising with internal stakeholders to align operational efficiency goals Working closely with transport partners to develop and implement control protocols that drive performance What They're Looking For Strong analytical mindset with demonstrable experience handling complex datasets Excellent communication skills to influence and collaborate across teams Ability to build constructive relationships with third-party transport providers A natural problem solver who thrives in dynamic logistics environments This is a fantastic opportunity to shape how this company moves goods across borders-streamlining systems and keeping things efficient, agile, and informed. Ready to take the driver's seat? Get in touch to learn more or send us your CV today. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 01, 2025
Full time
Transport Analyst Opportunity - Up to £40K Hybrid Chesterfield We're partnering with a well-established firm based in Chesterfield, and they're ready to welcome a detail-driven Transport Analyst to join their operations team. If you've got a knack for translating complex data into actionable insight and are hungry to make an impact across supply chain performance, this one's for you. Package & Perks Salary up to £40,000 depending on experience Hybrid working : 2 days a week from home Supportive team culture with room to grow and evolve Additional benefits package tailored to reward your contribution The Role You'll be at the heart of import/export strategy, responsible for: Crunching and interpreting detailed transport data relating to global imports and exports Administering daily workflows and making sure everything ticks like clockwork Liaising with internal stakeholders to align operational efficiency goals Working closely with transport partners to develop and implement control protocols that drive performance What They're Looking For Strong analytical mindset with demonstrable experience handling complex datasets Excellent communication skills to influence and collaborate across teams Ability to build constructive relationships with third-party transport providers A natural problem solver who thrives in dynamic logistics environments This is a fantastic opportunity to shape how this company moves goods across borders-streamlining systems and keeping things efficient, agile, and informed. Ready to take the driver's seat? Get in touch to learn more or send us your CV today. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
SEND Performance Manager Pay Rate: 21.52 per hour Service Area: School Planning Directorate: Services for Young People (CS) Contract length : September - December 2025 Hours : Monday to Friday- 37 hours per week Office Location : Stevenage Hybrid working is available. Our SEND Provision strategy requires an experienced senior data lead, specialising in SEND demand and forecasting, who can take forward key priority areas of analysis ahead of cabinet panel proposals in November 2025 and outcomes of proposals in April 2026. Between cabinet panels there will be formal consultation with schools across Hertfordshire using outcomes informed by the analysis this post holder will be delivering. The postholder will be the strategic lead and accountable for personally delivering the following areas of analysis: Modelling Placement Demand and Growth : lead on forecasting future demand for SEND placements, including specialist and mainstream settings, using demographic and trend data. Impact Tracking of Initiatives : develop systems to monitor the effectiveness of outreach services, inclusion initiatives, and other interventions. Cost-Benefit Analysis : provide the project team with analysis to support the evaluation of financial and social impacts of different provision models to inform strategic investment. Gap Analysis : identify current and future gaps in provision, both geographically and by type of need. Main Duties: Experience of working in a local authority SEND service within Children's Services Highly skilled data analyst with experience of forecasting demand and growth across statutory EHCPs and resulting provision and placement requirements for children who require specialist provision (special schools, resource provisions, units, independent placements) Experience of analysis that directly supports high profile strategic developments and/or business cases Ability to form quick and trusting relationships with senior stakeholders working in an embedded role within the multi disciplinary project team Skilled at interpreting requirements and using knowledge and experience to refine, challenge and transform outputs Skilled and experienced in briefing senior stakeholders - including preparation of analysis and commentary to support political briefings and cabinet panel papers Please apply if you have the right skills and qualifications! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Sep 01, 2025
Seasonal
SEND Performance Manager Pay Rate: 21.52 per hour Service Area: School Planning Directorate: Services for Young People (CS) Contract length : September - December 2025 Hours : Monday to Friday- 37 hours per week Office Location : Stevenage Hybrid working is available. Our SEND Provision strategy requires an experienced senior data lead, specialising in SEND demand and forecasting, who can take forward key priority areas of analysis ahead of cabinet panel proposals in November 2025 and outcomes of proposals in April 2026. Between cabinet panels there will be formal consultation with schools across Hertfordshire using outcomes informed by the analysis this post holder will be delivering. The postholder will be the strategic lead and accountable for personally delivering the following areas of analysis: Modelling Placement Demand and Growth : lead on forecasting future demand for SEND placements, including specialist and mainstream settings, using demographic and trend data. Impact Tracking of Initiatives : develop systems to monitor the effectiveness of outreach services, inclusion initiatives, and other interventions. Cost-Benefit Analysis : provide the project team with analysis to support the evaluation of financial and social impacts of different provision models to inform strategic investment. Gap Analysis : identify current and future gaps in provision, both geographically and by type of need. Main Duties: Experience of working in a local authority SEND service within Children's Services Highly skilled data analyst with experience of forecasting demand and growth across statutory EHCPs and resulting provision and placement requirements for children who require specialist provision (special schools, resource provisions, units, independent placements) Experience of analysis that directly supports high profile strategic developments and/or business cases Ability to form quick and trusting relationships with senior stakeholders working in an embedded role within the multi disciplinary project team Skilled at interpreting requirements and using knowledge and experience to refine, challenge and transform outputs Skilled and experienced in briefing senior stakeholders - including preparation of analysis and commentary to support political briefings and cabinet panel papers Please apply if you have the right skills and qualifications! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Job title: Head of Finance Main purpose of job: To ensure the successful management of Make It York's (MIY) finance function. To oversee the Data Analysis and Visit York Pass functions. Department: Finance Location: Hybrid working but primarily based at Parliament Street Office Position reports to: Managing Director Position is responsible for: Senior Finance Co-ordinator, Finance Co-ordinator, Data Analyst (Performance & Insight), Visit York Pass Manager. Financial Management Lead the finance function ensuring it is responsive to the needs of the organisation, its shareholder and its external partners. Build and lead a high performing Finance team utilising the relevant people policies contained within the staff handbook. Prepare accurate, timely management accounts for the Board and Executive team including variance analysis. Lead the audit process ensuring the preparation of the annual accounts are completed in a timely basis. Lead and prepare the annual budget and 2-year forecast ensuring collaboration with the executive team. Manage the company cashflow ensuring the MD is apprised of cash flow requirements. Manage the company payroll ensuring all processes are completed including all statutory reporting. Manage the company pension ensuring enrolment and submissions are completed in a timely manner. Prepare and submit the quarterly VAT returns to HMRC in the agreed timeframes. Ensure all statutory reporting is processed to the agreed timeframes. Continually identify and implement process improvements, controls and procedures, to create efficiencies and reduce costs. Financial Governance Serve as Company Secretary supporting the company in best governance practices. Responsible for the financial risk register, identifying and managing all financial risks. Be the lead contact for HMRC, Companies House and the auditors assuming responsibility for financial compliance. Assist the company in contract management ensuring financial and legal compliance. Ensure all financial policies and procedures are up to date and ensure MIY is complying with them. Systems Ensure the finance system (Sage) is up to date, accurate and used in an efficient way. Look for ways to improve processing on the finance system. Manage all finance systems (PO system, DD software, Payroll software) ensuring they are being used in an efficient way. Identify new systems that can improve financial processes. Oversee the Visit York Pass system from a finance perspective and liaise with the providers. Oversee the Shambles Market software from a finance perspective and liaise with the providers. Data Analysis Lead and manage the Data Analysis function ensuring all reporting is completed to the agreed timeframes. Work closely with key stakeholders (North Yorkshire Council, York BID) to produce data sets for York and the LVEP region. Oversee the key surveys and reporting ensuring accuracy and timeliness of completion. Oversee the development of the reporting and analysis. Visit York Pass Lead and manage the Visit York Pass function. Oversee the recruitment and retention of attractions ensuring all contracts are up to date. Oversee the contract with the software supplier ensuring a good working relationship between both parties. Oversee the development of the Visit York Pass. Other duties Member of the Executive Team for MIY attending fortnightly meetings. Collate financial data to support funding bids as required. Work in an entrepreneurial, collaborative, respectful and ambitious way and personally demonstrate MIY's values and behaviours. Ensure that all Health and Safety regulations and relevant risk assessments are followed. Provide support to other MIY team members, where necessary. Relevant qualifications, skills and experience Professional accountancy qualification. Expert knowledge of financial processes. Recent and relevant operational and strategic management experience at a senior level to include finance. Good understanding of financial processes including budget management, forecasting, day-to-day income and expenditure processes, monthly reporting and year end processes. Experience of reviewing and changing financial procedures. Knowledge and experience of leading the audit process. Relevant experience of managing and leading a finance department function. Relevant experience in preparing and submitting statutory returns (VAT, P60's etc ) Strong IT skills including Microsoft Office - Excel, Word, PowerPoint. Good working knowledge of accounting packages. Personal qualities Collaborative working style and experience of leading a successful team. Excellent organisation skills and attention to detail. An ability to work independently, use initiative and prioritise tasks to meet deadlines. Strong communicator and team player with a positive 'can do' attitude. Demonstrable experience of working with a variety of stakeholders. Excellent networking and influencing skills at all levels.
Sep 01, 2025
Full time
Job title: Head of Finance Main purpose of job: To ensure the successful management of Make It York's (MIY) finance function. To oversee the Data Analysis and Visit York Pass functions. Department: Finance Location: Hybrid working but primarily based at Parliament Street Office Position reports to: Managing Director Position is responsible for: Senior Finance Co-ordinator, Finance Co-ordinator, Data Analyst (Performance & Insight), Visit York Pass Manager. Financial Management Lead the finance function ensuring it is responsive to the needs of the organisation, its shareholder and its external partners. Build and lead a high performing Finance team utilising the relevant people policies contained within the staff handbook. Prepare accurate, timely management accounts for the Board and Executive team including variance analysis. Lead the audit process ensuring the preparation of the annual accounts are completed in a timely basis. Lead and prepare the annual budget and 2-year forecast ensuring collaboration with the executive team. Manage the company cashflow ensuring the MD is apprised of cash flow requirements. Manage the company payroll ensuring all processes are completed including all statutory reporting. Manage the company pension ensuring enrolment and submissions are completed in a timely manner. Prepare and submit the quarterly VAT returns to HMRC in the agreed timeframes. Ensure all statutory reporting is processed to the agreed timeframes. Continually identify and implement process improvements, controls and procedures, to create efficiencies and reduce costs. Financial Governance Serve as Company Secretary supporting the company in best governance practices. Responsible for the financial risk register, identifying and managing all financial risks. Be the lead contact for HMRC, Companies House and the auditors assuming responsibility for financial compliance. Assist the company in contract management ensuring financial and legal compliance. Ensure all financial policies and procedures are up to date and ensure MIY is complying with them. Systems Ensure the finance system (Sage) is up to date, accurate and used in an efficient way. Look for ways to improve processing on the finance system. Manage all finance systems (PO system, DD software, Payroll software) ensuring they are being used in an efficient way. Identify new systems that can improve financial processes. Oversee the Visit York Pass system from a finance perspective and liaise with the providers. Oversee the Shambles Market software from a finance perspective and liaise with the providers. Data Analysis Lead and manage the Data Analysis function ensuring all reporting is completed to the agreed timeframes. Work closely with key stakeholders (North Yorkshire Council, York BID) to produce data sets for York and the LVEP region. Oversee the key surveys and reporting ensuring accuracy and timeliness of completion. Oversee the development of the reporting and analysis. Visit York Pass Lead and manage the Visit York Pass function. Oversee the recruitment and retention of attractions ensuring all contracts are up to date. Oversee the contract with the software supplier ensuring a good working relationship between both parties. Oversee the development of the Visit York Pass. Other duties Member of the Executive Team for MIY attending fortnightly meetings. Collate financial data to support funding bids as required. Work in an entrepreneurial, collaborative, respectful and ambitious way and personally demonstrate MIY's values and behaviours. Ensure that all Health and Safety regulations and relevant risk assessments are followed. Provide support to other MIY team members, where necessary. Relevant qualifications, skills and experience Professional accountancy qualification. Expert knowledge of financial processes. Recent and relevant operational and strategic management experience at a senior level to include finance. Good understanding of financial processes including budget management, forecasting, day-to-day income and expenditure processes, monthly reporting and year end processes. Experience of reviewing and changing financial procedures. Knowledge and experience of leading the audit process. Relevant experience of managing and leading a finance department function. Relevant experience in preparing and submitting statutory returns (VAT, P60's etc ) Strong IT skills including Microsoft Office - Excel, Word, PowerPoint. Good working knowledge of accounting packages. Personal qualities Collaborative working style and experience of leading a successful team. Excellent organisation skills and attention to detail. An ability to work independently, use initiative and prioritise tasks to meet deadlines. Strong communicator and team player with a positive 'can do' attitude. Demonstrable experience of working with a variety of stakeholders. Excellent networking and influencing skills at all levels.
