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Portfolio Credit Control are currently partnered with a well established and reputable professional services business who are consistently growing and continuously developing its employees, with continued growth and a high-profile account to manage there is a specific need in the Credit Control team for an experienced German speaking Credit Control professional. Key Responsibilities Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios Monitor queries and disputes, ensure the appropriate escalation Ensure consistent application of the firm's debt provisioning policy Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared Ensure that there are minimal unallocated cash receipts Review and analyse aged debt against defined metrics Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate Maintain accurate and up to date client notes following conversations with clients. Prepare daily / weekly / monthly summary reports Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate Where necessary, engage and manage the process of debts that need to go legal Ensure that bills raised are sent out to clients in a timely manner Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation Ongoing liaison with other credit controllers across the Firm as required (including attending monthly conference calls) Ensure that credit notes are processed correctly, monitoring reasons for credit notes being raised Provide client base with monthly statements of account as appropriate Prepare manual excel template statements when required Produce copy bills or summary backup if required for clients INDCC 49793BRR1