Job Title: Desktop Support Engineer - Contract Location: On-Site (Full time) Contract Length: 6 Months Daily rate: £110 About the Role: We are currently looking for an experienced Desktop Support Engineer to join a large-scale enterprise environment on a 6-month contract. This is a fully on-site role and falls outside IR35, offering a great opportunity for someone with strong technical skills and a hands-on approach. The successful candidate will provide day-to-day desktop support with a focus on Windows 10/11 and VMware technologies. You'll be part of a dynamic support function delivering excellent service to end users in a high-demand environment. Key Responsibilities: Provide 1st and 2nd line desktop support to users on-site Troubleshoot and resolve issues related to Windows 10 and Windows 11 operating systems Maintain and manage virtual desktop infrastructure using VMware Assist with device imaging, deployment, and hardware setup Escalate unresolved issues appropriately while maintaining excellent communication with end users Maintain accurate documentation of issues and resolutions Key Skills & Experience: Proven experience in a Desktop Support or IT Support role Strong knowledge of Windows 10 and 11 environments Solid hands-on experience with VMware (e.g., VDI, vSphere, or ESXi) Excellent problem-solving and communication skills Experience working in large-scale or enterprise environments Ability to work independently in a fast-paced, on-site environment How to Apply: If you are the right person for this role and have the required experience, please apply directly via the job advert.
Sep 04, 2025
Full time
Job Title: Desktop Support Engineer - Contract Location: On-Site (Full time) Contract Length: 6 Months Daily rate: £110 About the Role: We are currently looking for an experienced Desktop Support Engineer to join a large-scale enterprise environment on a 6-month contract. This is a fully on-site role and falls outside IR35, offering a great opportunity for someone with strong technical skills and a hands-on approach. The successful candidate will provide day-to-day desktop support with a focus on Windows 10/11 and VMware technologies. You'll be part of a dynamic support function delivering excellent service to end users in a high-demand environment. Key Responsibilities: Provide 1st and 2nd line desktop support to users on-site Troubleshoot and resolve issues related to Windows 10 and Windows 11 operating systems Maintain and manage virtual desktop infrastructure using VMware Assist with device imaging, deployment, and hardware setup Escalate unresolved issues appropriately while maintaining excellent communication with end users Maintain accurate documentation of issues and resolutions Key Skills & Experience: Proven experience in a Desktop Support or IT Support role Strong knowledge of Windows 10 and 11 environments Solid hands-on experience with VMware (e.g., VDI, vSphere, or ESXi) Excellent problem-solving and communication skills Experience working in large-scale or enterprise environments Ability to work independently in a fast-paced, on-site environment How to Apply: If you are the right person for this role and have the required experience, please apply directly via the job advert.
About Us The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually. The North London Open Spaces (NLOS) section oversees c. 1,000 acres of that portfolio and includes some of the UK's most iconic urban greenspaces, including: Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension) Highgate Wood Queen s Park West Ham Park These beloved green spaces boast spectacular landscapes and vistas, ancient woodland, diverse wildlife, world class sporting and athletics facilities, and heritage assets. We work closely with local communities and stakeholders to preserve and enhance these natural assets, helping to make London one of the most liveable large cities in the world. About the Role This is a rare opportunity to take a senior leadership role at North London Open Spaces, and directly contribute to and make a meaningful impact in the conservation and protection of these cherished green spaces. As a member of the senior management team, the successful candidate will serve as the primary subject matter expert at NLOS for nature conservation, conceiving and leading on initiatives, advising colleagues, and working collaboratively both internally and externally. They will have responsibility for overseeing the day-to-day management of most of Hampstead Heath and all of Highgate Wood, and will also oversee a number of services that function across and support the four open spaces (eg, arboriculture and tree management, waste and recycling, conservation, and ecology). For the better performance of their duties, the Head of Conservation will be required to reside in accommodation that is provided on site and will be scheduled onto an on-call and duty manager rota with other colleagues. Key Responsibilities Serve as the primary subject matter expert for nature conservation at Hampstead Heath, Highgate Wood, Queen s Park, and West Ham Park Oversee the day-to-day management of Highgate Wood and most of Hampstead Heath Oversee arboriculture / tree management, waste management, conservation, habitat creation/restoration and management, wildlife management, water body management, and climate change adaptation across North London Open Spaces Lead and motivate a team of 25-30 multi-skilled professionals committed to the conservation of these four sites Ensure compliance with all applicable legislation, including environmental protection, climate change, nature recovery, wildlife protection, flood risk management, and health and safety. About You We are looking for a high-energy and innovative leader with a strong background in nature conservation, open space management, and team leadership. The successful candidate will bring: Demonstrable experience in managing complex public open spaces. Comprehensive experience developing and delivering biodiversity and land management programmes and projects in a range of habitats, ideally within an urban setting. Significant experience managing complex conservation work and projects across varied landscapes Significant knowledge of biodiversity and wildlife management, including land and water management. Strong experience managing a diverse team of professionals in an operational environment. Experience of implementing legislation and policy relevant to biodiversity conservation, planning guidance, and site designation for wildlife conservation and species status designations. A highly creative, entrepreneurial and can do approach to problem solving, with the ability to remain resilient in the face of challenges. Strong quantitative skills and comfort interrogating and analysing data and budgets. Why Join Us? Opportunity to join a prestigious organisation that protects some of London s most treasured landscapes. Lead through a high-impact role with the opportunity to shape the future of these iconic spaces. Work within a supportive and collaborative team that is committed to conservation and community engagement. Work across multiple iconic sites. Competitive salary and benefits package. How to Apply If you are excited about the opportunity to play a pivotal role in preserving and enhancing London s most cherished green spaces, we d love to hear from you. Provisional Interview dates: W/C 6th October & 13th October 2025 Closing date: 12 Noon on Monday 22nd September 2025 To apply please click the Apply button. The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. We reserve the right to close the advert earlier should we receive a high number of applications. Because our roles are so varied, we don t have a one size fits all policy for workplace attendance. How many days a week you ll be required to attend your workplace will depend on the requirements of your role. It s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs. For more information on our categories for workplace attendance, please view our guide . We will be reviewing this policy and approach at regular intervals to ensure we re meeting our attendance needs.
Sep 04, 2025
Full time
About Us The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually. The North London Open Spaces (NLOS) section oversees c. 1,000 acres of that portfolio and includes some of the UK's most iconic urban greenspaces, including: Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension) Highgate Wood Queen s Park West Ham Park These beloved green spaces boast spectacular landscapes and vistas, ancient woodland, diverse wildlife, world class sporting and athletics facilities, and heritage assets. We work closely with local communities and stakeholders to preserve and enhance these natural assets, helping to make London one of the most liveable large cities in the world. About the Role This is a rare opportunity to take a senior leadership role at North London Open Spaces, and directly contribute to and make a meaningful impact in the conservation and protection of these cherished green spaces. As a member of the senior management team, the successful candidate will serve as the primary subject matter expert at NLOS for nature conservation, conceiving and leading on initiatives, advising colleagues, and working collaboratively both internally and externally. They will have responsibility for overseeing the day-to-day management of most of Hampstead Heath and all of Highgate Wood, and will also oversee a number of services that function across and support the four open spaces (eg, arboriculture and tree management, waste and recycling, conservation, and ecology). For the better performance of their duties, the Head of Conservation will be required to reside in accommodation that is provided on site and will be scheduled onto an on-call and duty manager rota with other colleagues. Key Responsibilities Serve as the primary subject matter expert for nature conservation at Hampstead Heath, Highgate Wood, Queen s Park, and West Ham Park Oversee the day-to-day management of Highgate Wood and most of Hampstead Heath Oversee arboriculture / tree management, waste management, conservation, habitat creation/restoration and management, wildlife management, water body management, and climate change adaptation across North London Open Spaces Lead and motivate a team of 25-30 multi-skilled professionals committed to the conservation of these four sites Ensure compliance with all applicable legislation, including environmental protection, climate change, nature recovery, wildlife protection, flood risk management, and health and safety. About You We are looking for a high-energy and innovative leader with a strong background in nature conservation, open space management, and team leadership. The successful candidate will bring: Demonstrable experience in managing complex public open spaces. Comprehensive experience developing and delivering biodiversity and land management programmes and projects in a range of habitats, ideally within an urban setting. Significant experience managing complex conservation work and projects across varied landscapes Significant knowledge of biodiversity and wildlife management, including land and water management. Strong experience managing a diverse team of professionals in an operational environment. Experience of implementing legislation and policy relevant to biodiversity conservation, planning guidance, and site designation for wildlife conservation and species status designations. A highly creative, entrepreneurial and can do approach to problem solving, with the ability to remain resilient in the face of challenges. Strong quantitative skills and comfort interrogating and analysing data and budgets. Why Join Us? Opportunity to join a prestigious organisation that protects some of London s most treasured landscapes. Lead through a high-impact role with the opportunity to shape the future of these iconic spaces. Work within a supportive and collaborative team that is committed to conservation and community engagement. Work across multiple iconic sites. Competitive salary and benefits package. How to Apply If you are excited about the opportunity to play a pivotal role in preserving and enhancing London s most cherished green spaces, we d love to hear from you. Provisional Interview dates: W/C 6th October & 13th October 2025 Closing date: 12 Noon on Monday 22nd September 2025 To apply please click the Apply button. The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. We reserve the right to close the advert earlier should we receive a high number of applications. Because our roles are so varied, we don t have a one size fits all policy for workplace attendance. How many days a week you ll be required to attend your workplace will depend on the requirements of your role. It s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs. For more information on our categories for workplace attendance, please view our guide . We will be reviewing this policy and approach at regular intervals to ensure we re meeting our attendance needs.
GENERAL MANAGER COMPETITIVE SALARY & BENEFITS Sheffield Heeley Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Manager to join our amazing team. So, what's stopping you? Apply today! What you need to know about us We're not like any other gym company; we are The Gym Group , a place where you can and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as in our industry by Glass Door and in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic. We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do! So let us tell you what we are looking for To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture. You're perfect for the job if you Have a passion for health, fitness, well-being and all-round excellence. Are driven, energetic and you share that energy with your team. Lead from the front and by example, happy to get stuck in and set the standard for service Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those. Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike. Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym's potential Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym. Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers. Have a proven track record of success and are eager to bring that winning attitude to The Gym. Can engage and influence when needed and can form strategic plans to reinforce your business decisions Have a positive approach to team development and continuously look for ways in which to maximise their potential That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not here's the juicy bit the perks Competitive bonus 33 days holiday (Inc Bank Holidays) 'In-house development opportunities as well as support with your career adventure' Company Share Plan Flexibility & freedom - we welcome discussions around working flexibly at the gym Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers Pension scheme A fantastic online social communication and engagement platform with access to amazing benefits and discounts Cycle to work scheme Season ticket loans Employee Assistant Programme supported by our Wellbeing hub A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it! If you have a disability that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you.
Sep 04, 2025
Full time
GENERAL MANAGER COMPETITIVE SALARY & BENEFITS Sheffield Heeley Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Manager to join our amazing team. So, what's stopping you? Apply today! What you need to know about us We're not like any other gym company; we are The Gym Group , a place where you can and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as in our industry by Glass Door and in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic. We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do! So let us tell you what we are looking for To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture. You're perfect for the job if you Have a passion for health, fitness, well-being and all-round excellence. Are driven, energetic and you share that energy with your team. Lead from the front and by example, happy to get stuck in and set the standard for service Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those. Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike. Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym's potential Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym. Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers. Have a proven track record of success and are eager to bring that winning attitude to The Gym. Can engage and influence when needed and can form strategic plans to reinforce your business decisions Have a positive approach to team development and continuously look for ways in which to maximise their potential That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not here's the juicy bit the perks Competitive bonus 33 days holiday (Inc Bank Holidays) 'In-house development opportunities as well as support with your career adventure' Company Share Plan Flexibility & freedom - we welcome discussions around working flexibly at the gym Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers Pension scheme A fantastic online social communication and engagement platform with access to amazing benefits and discounts Cycle to work scheme Season ticket loans Employee Assistant Programme supported by our Wellbeing hub A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it! If you have a disability that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you.
Salary - £48,979.00 Work Type - Onsite Job Location - Warrington South Wastewater Treatment Works, Bellhouse Lane, Moore, Warrington, Cheshire, WA4 6TS Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefitsthat reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To provide a planned and reactive Telemetry maintenance service including 2nd and 3rd line on-site support within a mobile team and point of escalation for a team of Monitoring and Control Regional Engineers. Accountabilities & Responsibilities Able to take responsibility for the serviceability and maintenance of Telemetry equipment Capable of resolving any local area communication faults on IP networks including routers and switches Diagnose and repair off site communication problems Triage and resolution of faults within a defined SLA Participating in a 24/7 callout rota and frequent lone working are key requirements of the role along with providing input into capital and operational projects to ensure assets are fit for purpose. Technical Skills & Experience Proven track record within a field support environment and comprehensive understanding of telemetry and control & automation infrastructure In-depth understanding of types of RTU Wide range of fault finding experience and working knowledge of telemetry devices and wide area network communications including full understanding of IP networking and routing Good knowledge of both physical and IT-related security alongside working knowledge of Information Security good practice and an appreciation of the NIS directive Possessing sound working knowledge of hardwired analogue and digital control systems Qualifications HNC/HND/Degree qualified or equivalent technical experience Full UK Driving Licence We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Sep 03, 2025
Full time
Salary - £48,979.00 Work Type - Onsite Job Location - Warrington South Wastewater Treatment Works, Bellhouse Lane, Moore, Warrington, Cheshire, WA4 6TS Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefitsthat reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To provide a planned and reactive Telemetry maintenance service including 2nd and 3rd line on-site support within a mobile team and point of escalation for a team of Monitoring and Control Regional Engineers. Accountabilities & Responsibilities Able to take responsibility for the serviceability and maintenance of Telemetry equipment Capable of resolving any local area communication faults on IP networks including routers and switches Diagnose and repair off site communication problems Triage and resolution of faults within a defined SLA Participating in a 24/7 callout rota and frequent lone working are key requirements of the role along with providing input into capital and operational projects to ensure assets are fit for purpose. Technical Skills & Experience Proven track record within a field support environment and comprehensive understanding of telemetry and control & automation infrastructure In-depth understanding of types of RTU Wide range of fault finding experience and working knowledge of telemetry devices and wide area network communications including full understanding of IP networking and routing Good knowledge of both physical and IT-related security alongside working knowledge of Information Security good practice and an appreciation of the NIS directive Possessing sound working knowledge of hardwired analogue and digital control systems Qualifications HNC/HND/Degree qualified or equivalent technical experience Full UK Driving Licence We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Retail Underwriting Support Tongwell, Milton Keynes Role: Retail Underwriting Support x 3Division: Mercedes-Benz Financial Services Department: Risk Operations Location: Tongwell, Milton Keynes Working pattern: 3 days office-based, 2 days from home Hours: 37.5 hours per week - 08:30 - 17:00 with a 1-hour lunch break. Possibility to earn 1.5 rate for occasional Saturday work Start: 22nd September 2025 Duration: 3 months initially Basic Rate: £12.21 per hour Your New Role: To support the retail credit underwriting team with call handling, setting priority of workload, responding to dealer queries and collating incoming supporting data to pass to the Retail Underwriters to ensure efficient decision-making. Responsibilities You are required to maintain ethical standards in accordance with Daimler AG Policies and the Company's Compliance Guidelines and Policies, including Anti-Bribery and all relevant competition law. Respond efficiently and professionally to incoming calls / emails and provide responses to dealers and MBFS field staff responding to all queries. Communicate clearly with dealers to understand queries, obtain necessary documentation to support retail credit applications to maximise dealer satisfaction Process requests for prioritisation of credit applications and apply prioritisation flags within the underwriting system Reply to dealers and internal MBFS staff with status updates to ensure all parties are up-to-date with the progress of customer applications Handle queries and escalations from both internally and externally (via the Retailer network) in a proactive and solution-oriented manner Work closely with colleagues across the credit and sales teams to ensure clear understanding and communication of the credit process and requirements where necessary What You'll Need to Succeed: • Clear, concise written and verbal communicator with excellent telephone manner • GCSE or equivalent English Language and Mathematics is preferable • Experience in a similar customer-focused administrative role • Keen eye for accuracy and attention to detail • Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives What You'll Receive in Return: Opportunity: Work with a leading automotive brand. Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offers amenities such as an onsite café, hot desks, and free parking Technology: Contingent workers receive their own laptop. Silent Room: A dedicated space in the Tongwell office for prayer or reflection. Long-Career Progression: Potential for permanent role opportunities. #
Sep 03, 2025
Contractor
Retail Underwriting Support Tongwell, Milton Keynes Role: Retail Underwriting Support x 3Division: Mercedes-Benz Financial Services Department: Risk Operations Location: Tongwell, Milton Keynes Working pattern: 3 days office-based, 2 days from home Hours: 37.5 hours per week - 08:30 - 17:00 with a 1-hour lunch break. Possibility to earn 1.5 rate for occasional Saturday work Start: 22nd September 2025 Duration: 3 months initially Basic Rate: £12.21 per hour Your New Role: To support the retail credit underwriting team with call handling, setting priority of workload, responding to dealer queries and collating incoming supporting data to pass to the Retail Underwriters to ensure efficient decision-making. Responsibilities You are required to maintain ethical standards in accordance with Daimler AG Policies and the Company's Compliance Guidelines and Policies, including Anti-Bribery and all relevant competition law. Respond efficiently and professionally to incoming calls / emails and provide responses to dealers and MBFS field staff responding to all queries. Communicate clearly with dealers to understand queries, obtain necessary documentation to support retail credit applications to maximise dealer satisfaction Process requests for prioritisation of credit applications and apply prioritisation flags within the underwriting system Reply to dealers and internal MBFS staff with status updates to ensure all parties are up-to-date with the progress of customer applications Handle queries and escalations from both internally and externally (via the Retailer network) in a proactive and solution-oriented manner Work closely with colleagues across the credit and sales teams to ensure clear understanding and communication of the credit process and requirements where necessary What You'll Need to Succeed: • Clear, concise written and verbal communicator with excellent telephone manner • GCSE or equivalent English Language and Mathematics is preferable • Experience in a similar customer-focused administrative role • Keen eye for accuracy and attention to detail • Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives What You'll Receive in Return: Opportunity: Work with a leading automotive brand. Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offers amenities such as an onsite café, hot desks, and free parking Technology: Contingent workers receive their own laptop. Silent Room: A dedicated space in the Tongwell office for prayer or reflection. Long-Career Progression: Potential for permanent role opportunities. #
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 03, 2025
Full time
2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience in a 2nd line support mobile endpoint engineering role Workspace ONE Unified Endpoint Manager Apple Business Manager Entra ID M365 Android Enterprise Manager Samsung KNOX iOS and Android mobile operating systems experience (configuration) Mobile Device Management through Organisation Groups If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our client's Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and our clients policies and the Service Delivery Framework. Providing direct tenancy support in their capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with our clients policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with our client's policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of our client's customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in their neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all their colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of our client. A commitment to continuous learning and improvement. Ability to work flexibly and when needed outside normal working hours to ensure service continuity. An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity. What they give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of their colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Sep 02, 2025
Full time
As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our client's Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and our clients policies and the Service Delivery Framework. Providing direct tenancy support in their capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with our clients policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with our client's policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of our client's customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in their neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all their colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of our client. A commitment to continuous learning and improvement. Ability to work flexibly and when needed outside normal working hours to ensure service continuity. An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity. What they give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of their colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up-skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination of the flexibility and agility of an SME, and the trust and reputation of an established brand, to position themselves as a true expert solution provider in the MSP space. With a head office in Coventry, you will get the chance to join a well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an escalation point for the 1st Line team, and have the opportunity to help guide and support junior members of the team. In addition to the core support elements, you will partner closely with senior engineers and project implementation specialists, and have the chance to grow your skills into project-based work over time. The role will be site-based at the company's Coventry head office, but as your experience grows, you will also have the chance to visit customer sites where necessary. Due to the nature of the role being 5 days per week on-site, we are looking for candidates within a daily commute from the Coventry area. Profile This is a support-focused, technical position, where you will be working with all areas of end-user support within a Managed Service environment. You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows 10 / 11 Windows Server Active Directory Office 365 / EntraID Virtualisation - VMWare / Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS, DHCP Job Offer A salary range of 35,000 - 40,000 per annum. Extensive company benefits package. Fantastic training opportunities including sponsorship for professional accreditations. This is a fantastic opportunity for an IT Network Support Engineer to further their career within a well-respected company in the Managed Service sector. Interested candidates are encouraged to apply.
Sep 02, 2025
Full time
This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up-skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination of the flexibility and agility of an SME, and the trust and reputation of an established brand, to position themselves as a true expert solution provider in the MSP space. With a head office in Coventry, you will get the chance to join a well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an escalation point for the 1st Line team, and have the opportunity to help guide and support junior members of the team. In addition to the core support elements, you will partner closely with senior engineers and project implementation specialists, and have the chance to grow your skills into project-based work over time. The role will be site-based at the company's Coventry head office, but as your experience grows, you will also have the chance to visit customer sites where necessary. Due to the nature of the role being 5 days per week on-site, we are looking for candidates within a daily commute from the Coventry area. Profile This is a support-focused, technical position, where you will be working with all areas of end-user support within a Managed Service environment. You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows 10 / 11 Windows Server Active Directory Office 365 / EntraID Virtualisation - VMWare / Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS, DHCP Job Offer A salary range of 35,000 - 40,000 per annum. Extensive company benefits package. Fantastic training opportunities including sponsorship for professional accreditations. This is a fantastic opportunity for an IT Network Support Engineer to further their career within a well-respected company in the Managed Service sector. Interested candidates are encouraged to apply.
Fast Track Mortgage Adviser Academy (16 Month Salary Guarantee now included) An outstanding opportunity to commence a long-term career in Financial Services becoming a full time, fully employed, home based CII qualified Mortgage & Protection Adviser working for one of the UK'S leading mortgage providers, with home-based working once you have completed your first 16 weeks of office-based training. Job Title: Trainee Mortgage Adviser Enhanced Salary & Guarantee Structure: During the first 16 weeks of training, a basic salary of: £25,500K per annum. From month 4 to month 6, basic salary plus guaranteed commission to: £30K per annum. From month 7 to month 10, basic salary plus guaranteed commission to: £32.5K per annum. From month 10 to month 16, basic salary plus guaranteed commission to: £35K per annum. From month 17, £25K basic salary plus unlimited commission, earn a realistic: OTE of £45K + . Contract Basis: Full time, permanent, employed role. Location: Initially office based for the first 16 weeks of training at our Academy Centre in Sheffield but once qualified, home working will be available. You will however need to live within a 1-hour commute of Sheffield to ease commuting in the initial training stages. Target: Candidates with a strong desire to forge a long-term career in Financial Services, and a demonstrable track record in customer service and sales. Looking for a career change. Post training salary: Once your training is complete and from month 4 of your employment, you will earn guaranteed additional monthly commission which will increase in tiered increments over the following 12 months. Once your guarantee ends you should expect realistic OTE of £50K+ in your 2nd full year as well as outstanding benefits and promotional tiers scheme. CF1 & CF6: Full financial support provided to gain the CF1 & CF6 qualifications, including full provision for study materials and your exam entry costs paid for. Working hours: During the 16-week training period the working hours will be 9.30AM-5.00PM Monday to Friday. You will need to be available for the whole 16 weeks of training with zero planned holidays to be considered. Post training working hours: Once your training is completed you will be required to work patterns covering a mix of 9AM-6PM and 11AM-8PM Monday to Friday offering a good work/life balance. No weekend working is required. Timeline: Immediate interviews with a start date of November 2025 Trainee Mortgage Adviser Academy: As a home or office-based Mortgage and Protection Adviser, we believe your skills and experience are best suited to focusing purely on the provision of quality advice and sales to our customers. The work of contacting customers, securing appointments and the progressing of the mortgage and protection applications is the sole remit of our dedicated Adviser Support Teams. We create the opportunity for you to perform at your very best. The Trainee Mortgage Adviser role represents a fantastic opportunity for those candidates keen to pursue a career in Financial Services as a fully CII qualified Mortgage and Protection Adviser. This is a telephone-based role so you will need to be articulate and engaging. You will be writing in excess of 16 mortgages with protection each month so you will also be highly motivated, disciplined, and organised. Your long-term career is important to us. We are passionate about training and development to help you realise your full potential. We pride ourselves on the number of colleagues that have developed and progressed with us, for example our entire Sales Management team have progressed from in house Mortgage Adviser roles so there is a great future for the right candidates beyond the Academy. Required knowledge, skills, and qualifications: A strong desire to work within the Financial Services industry, particularly within mortgages and protection. A strong track record in customer service and sales. Excellent inter-personal skills, with outstanding communication and listening skills, with the ability to explain complex information in a clear and simple format. Organised, and adopts a disciplined and structured approach to work. Highly competent user of IT and a competent Microsoft Office user, including Excel, Word and Outlook. Benefits: Extensive induction & training coupled with an outstanding development program. 34 Days paid holiday
Sep 02, 2025
Full time
Fast Track Mortgage Adviser Academy (16 Month Salary Guarantee now included) An outstanding opportunity to commence a long-term career in Financial Services becoming a full time, fully employed, home based CII qualified Mortgage & Protection Adviser working for one of the UK'S leading mortgage providers, with home-based working once you have completed your first 16 weeks of office-based training. Job Title: Trainee Mortgage Adviser Enhanced Salary & Guarantee Structure: During the first 16 weeks of training, a basic salary of: £25,500K per annum. From month 4 to month 6, basic salary plus guaranteed commission to: £30K per annum. From month 7 to month 10, basic salary plus guaranteed commission to: £32.5K per annum. From month 10 to month 16, basic salary plus guaranteed commission to: £35K per annum. From month 17, £25K basic salary plus unlimited commission, earn a realistic: OTE of £45K + . Contract Basis: Full time, permanent, employed role. Location: Initially office based for the first 16 weeks of training at our Academy Centre in Sheffield but once qualified, home working will be available. You will however need to live within a 1-hour commute of Sheffield to ease commuting in the initial training stages. Target: Candidates with a strong desire to forge a long-term career in Financial Services, and a demonstrable track record in customer service and sales. Looking for a career change. Post training salary: Once your training is complete and from month 4 of your employment, you will earn guaranteed additional monthly commission which will increase in tiered increments over the following 12 months. Once your guarantee ends you should expect realistic OTE of £50K+ in your 2nd full year as well as outstanding benefits and promotional tiers scheme. CF1 & CF6: Full financial support provided to gain the CF1 & CF6 qualifications, including full provision for study materials and your exam entry costs paid for. Working hours: During the 16-week training period the working hours will be 9.30AM-5.00PM Monday to Friday. You will need to be available for the whole 16 weeks of training with zero planned holidays to be considered. Post training working hours: Once your training is completed you will be required to work patterns covering a mix of 9AM-6PM and 11AM-8PM Monday to Friday offering a good work/life balance. No weekend working is required. Timeline: Immediate interviews with a start date of November 2025 Trainee Mortgage Adviser Academy: As a home or office-based Mortgage and Protection Adviser, we believe your skills and experience are best suited to focusing purely on the provision of quality advice and sales to our customers. The work of contacting customers, securing appointments and the progressing of the mortgage and protection applications is the sole remit of our dedicated Adviser Support Teams. We create the opportunity for you to perform at your very best. The Trainee Mortgage Adviser role represents a fantastic opportunity for those candidates keen to pursue a career in Financial Services as a fully CII qualified Mortgage and Protection Adviser. This is a telephone-based role so you will need to be articulate and engaging. You will be writing in excess of 16 mortgages with protection each month so you will also be highly motivated, disciplined, and organised. Your long-term career is important to us. We are passionate about training and development to help you realise your full potential. We pride ourselves on the number of colleagues that have developed and progressed with us, for example our entire Sales Management team have progressed from in house Mortgage Adviser roles so there is a great future for the right candidates beyond the Academy. Required knowledge, skills, and qualifications: A strong desire to work within the Financial Services industry, particularly within mortgages and protection. A strong track record in customer service and sales. Excellent inter-personal skills, with outstanding communication and listening skills, with the ability to explain complex information in a clear and simple format. Organised, and adopts a disciplined and structured approach to work. Highly competent user of IT and a competent Microsoft Office user, including Excel, Word and Outlook. Benefits: Extensive induction & training coupled with an outstanding development program. 34 Days paid holiday
2nd Line / 3rd Line Service Desk Analyst Job Type: Permanent Full-Time - Hybrid 3 days in the office / 2 days WFH Location: Edinburgh City Centre Salary: 28,000.00- 40,000.00 (depending on experience) Hours of work: The hours of work are 37.5 per week between 7:30 - 18:00 with 1h lunch break (rotating shifts 08:30-17:00 or 07:30 - 16:00 or 09:30 - 18:00) My client is a leading IT MSP based in the Edinburgh area who are recruiting for a 2nd Line Service Desk Analyst or 3rd Line Service Desk Analyst. 2nd Line / 3rd Line Service Desk Analyst Responsibilities: Provide an exceptional customer experience through technical support and assistance to end-users remote or on-site as required. Troubleshoot and resolve hardware, software, and network issues promptly and effectively. Fix 70% of incidents at first contact (when possible). Achieve overall customer satisfaction of 95%. Achieve overall customer service level (SLA) of 98%. Ensure adherence to performance targets. Ensure that incidents are dealt with according to customer and priority needs. Log all support interactions and maintain accurate records of user inquiries, problems, and resolutions in the ticketing system. Take ownership of logged incidents, tracking the progress of all calls and follow-up with the customer to ensure that they are satisfied with the resolution. Escalate complex technical issues to appropriate team member or third-party vendors for resolution. Follow processes to ensure that a high quality of service is provided to internal and external customers. Desire to build relationships within the service desk team and the wider organisation. Understand the business Objectives, Vision, Mission and Values. Support the organisation's commitment to good quality and information security management (ISO 27001 and ISO 9001 certifications) by adhering consistently to policies and procedures. 2nd Line / 3rd Line Service Desk Analyst Knowledge / Skills Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in information technology, Computer Science, or related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with scripting or automation (desirable) Driving Licence Team player, you will thrive in a collaborative environment and will contribute fully to the success of your team Demonstrable problem-solving skills, with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. Excellent communication and customer service skills, active listening and customer-care with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks to meet service level agreements (SLAs). Ability to adapt to changes quickly; self-motivated and self-disciplined, remaining calm under pressure and being a capable and tenacious problem-solver. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Sep 02, 2025
Full time
2nd Line / 3rd Line Service Desk Analyst Job Type: Permanent Full-Time - Hybrid 3 days in the office / 2 days WFH Location: Edinburgh City Centre Salary: 28,000.00- 40,000.00 (depending on experience) Hours of work: The hours of work are 37.5 per week between 7:30 - 18:00 with 1h lunch break (rotating shifts 08:30-17:00 or 07:30 - 16:00 or 09:30 - 18:00) My client is a leading IT MSP based in the Edinburgh area who are recruiting for a 2nd Line Service Desk Analyst or 3rd Line Service Desk Analyst. 2nd Line / 3rd Line Service Desk Analyst Responsibilities: Provide an exceptional customer experience through technical support and assistance to end-users remote or on-site as required. Troubleshoot and resolve hardware, software, and network issues promptly and effectively. Fix 70% of incidents at first contact (when possible). Achieve overall customer satisfaction of 95%. Achieve overall customer service level (SLA) of 98%. Ensure adherence to performance targets. Ensure that incidents are dealt with according to customer and priority needs. Log all support interactions and maintain accurate records of user inquiries, problems, and resolutions in the ticketing system. Take ownership of logged incidents, tracking the progress of all calls and follow-up with the customer to ensure that they are satisfied with the resolution. Escalate complex technical issues to appropriate team member or third-party vendors for resolution. Follow processes to ensure that a high quality of service is provided to internal and external customers. Desire to build relationships within the service desk team and the wider organisation. Understand the business Objectives, Vision, Mission and Values. Support the organisation's commitment to good quality and information security management (ISO 27001 and ISO 9001 certifications) by adhering consistently to policies and procedures. 2nd Line / 3rd Line Service Desk Analyst Knowledge / Skills Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in information technology, Computer Science, or related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with scripting or automation (desirable) Driving Licence Team player, you will thrive in a collaborative environment and will contribute fully to the success of your team Demonstrable problem-solving skills, with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. Excellent communication and customer service skills, active listening and customer-care with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks to meet service level agreements (SLAs). Ability to adapt to changes quickly; self-motivated and self-disciplined, remaining calm under pressure and being a capable and tenacious problem-solver. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
IT Support Specialist - Nottingham / Hybrid £36,000 - £40,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced IT Support Specialist, who has a background in providing high-level IT Support in a professional environment. Your role will see you contribute to the transformation of the digital experience for end-users, actively shaping and modernising the tools, systems, and processes of the business. As an internal IT Engineer, you will provide 2nd line support to end-users both remotely and on-site, whilst also having the opportunity to undertake 3rd line and project work. You could take the lead on projects like transitioning to Windows 11 and streamlining application management. Experience of supporting users based across multiple sites would be beneficial for this position.Due to the nature of this role, you will be on-site in Nottingham for most of your time. Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Proven track record of 2nd line support Microsoft 365 Active Directory Windows deployments Endpoint Management Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem-solving skills Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several thousand employees.The company have an excellent reputation within their sector, and have experienced 14 consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring a maximum of two stages.Contact - Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.Key words; IT Engineer. IT Technician. 2nd Line. Nottingham, Derby, Mansfield, Loughborough, Long Eaton, Ripley, Chesterfield, Leicester, Sheffield, Newark, Burton-upon-Trent, Tamworth, Coventry Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Sep 01, 2025
Full time
IT Support Specialist - Nottingham / Hybrid £36,000 - £40,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced IT Support Specialist, who has a background in providing high-level IT Support in a professional environment. Your role will see you contribute to the transformation of the digital experience for end-users, actively shaping and modernising the tools, systems, and processes of the business. As an internal IT Engineer, you will provide 2nd line support to end-users both remotely and on-site, whilst also having the opportunity to undertake 3rd line and project work. You could take the lead on projects like transitioning to Windows 11 and streamlining application management. Experience of supporting users based across multiple sites would be beneficial for this position.Due to the nature of this role, you will be on-site in Nottingham for most of your time. Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Proven track record of 2nd line support Microsoft 365 Active Directory Windows deployments Endpoint Management Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem-solving skills Relevant technical certifications are desirable e.g. ITIL v4. Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several thousand employees.The company have an excellent reputation within their sector, and have experienced 14 consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring a maximum of two stages.Contact - Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.Key words; IT Engineer. IT Technician. 2nd Line. Nottingham, Derby, Mansfield, Loughborough, Long Eaton, Ripley, Chesterfield, Leicester, Sheffield, Newark, Burton-upon-Trent, Tamworth, Coventry Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Product Marketing Lead (Life Sciences) Internally this role is known as Scientific Product Marketing Lead £73,000 - £80,000plus Reports to: Head of Growth Marketing Cancer Tools Directorate: Directorate Contract: Permanent Hours: Full time 35 hours per week (Flexible working requests such as compressed hours can be considered depending on business need) Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 15 September :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Screening Call, first stage competency-based interview via Microsoft Teams followed by 2nd stage face to face interview at our head office in Stratford, London. This will include a presentation/task relevant to the role. Interview date: 1st stage: 1 and 3 October, 2nd stage: 10 and 13 October 2025 At Cancer Research UK, we exist to beat cancer. We have a new exciting opportunity for an experienced, collaborative and results driven individual to join our team as a Scientific Product Marketing Lead. You will be responsible for expanding our customer base, product awareness and sales to academic researchers, as well as increasing commercial licenses to industry sectors. About the team , the research tools arm of Cancer Research UK (CRUK), is a non-profit, global community of cancer researchers, academic institutes, and professional societies, with a shared mission to accelerate cancer research. With a history of more than 40 years of managing and providing reagents to both academic and for-profit laboratories around the world, CancerTools.org has been steadfast in its mission of accelerating cancer research by making research tools widely and easily available, extending CRUKS influence to a global audience You'll bring your strong people management skills, to coach, motivate and guide a small team (c4) of Product and Senior Product Managers. You will provide key direction to deliver MQLs and driving growth to meet sales targets for our leading cancer product portfolios in specific cancer research fields. This is a great opportunity for an experienced Senior Product Marketing Manager or Product Marketing lead from a Life Science reagent background, to join a mission driven organisation and have a real impact in how we connect, collaborate and ultimately enable world class researchers to continue their life saving work. You'll be joining a growing team of individuals passionate about what they do, so we are looking for candidates who thrive in a dynamic startup environment, keen to make the role their own and grow with us. What will I be doing? Accountable for global scientific marketing, with line management and responsibility for a team of Product Marketing Managers across key cancer areas Provide strategic direction to the product marketing team to develop and manage multichannel, data-driven marketing campaigns across cancer areas to deliver on revenue targets, KPIs, within budget Responsible for strategic marketing and content strategy to optimise scientific content and campaigns across cancer research areas for Marketing qualified leads (MQL) and revenue generation (product marketing collateral, case studies, resources, webinars, global exhibition, third-party advertising, email campaigns, Search Engine Optimisation (SEO) and Pay per click advertising (PPC), market research and surveys) Monitor global competitive developments across cancer fields, to revise and direct product strategy and positioning accordingly Responsible for strategic engagement with Key Opinion Leaders, and partners, existing customers in academia and Industry to explore new avenues for growth, inform strategy and cancer portfolio improvement Steer product lifecycle management, new product launches, global pricing strategy, e-commerce optimisation and promotional activities Expand and grow qualified customer databases for prioritised cancer research areas Identify market opportunities for product additions and improvements for company-wide communication Accountable for overall reporting of KPIs, MQLs and revenue against target to the senior leadership team What are you looking for? Extensive experience in senior product marketing or senior marketing roles in the life science reagents industry (knowledge to include, minimally, antibodies, cell lines, cell culture) Exemplary communication skills, both written and verbal Demonstrable success in increasing global market share in life science product portfolios through targeted marketing strategy Line management experience Experience in setting, monitoring and delivering on marketing KPIs, sales targets and communication to management Full knowledge of using the marketing channel mix, including digital channel marketing expertise (SEO, PPC, Email, Web, Social, Third Party) PhD in a Life Science discipline or BSc/MSc with equivalent commercial research experience (cancer related fields preferred) Knowledge or experience of cancer/oncology specific products and tumour models (Cell lines, PDX, Organoids) isn't essential but would be beneficial Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. (To be included if applicable) For more information on this career opportunity please or contact us at . For more updates on our work and careers, follow us on: and .
Sep 01, 2025
Full time
Product Marketing Lead (Life Sciences) Internally this role is known as Scientific Product Marketing Lead £73,000 - £80,000plus Reports to: Head of Growth Marketing Cancer Tools Directorate: Directorate Contract: Permanent Hours: Full time 35 hours per week (Flexible working requests such as compressed hours can be considered depending on business need) Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 15 September :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Screening Call, first stage competency-based interview via Microsoft Teams followed by 2nd stage face to face interview at our head office in Stratford, London. This will include a presentation/task relevant to the role. Interview date: 1st stage: 1 and 3 October, 2nd stage: 10 and 13 October 2025 At Cancer Research UK, we exist to beat cancer. We have a new exciting opportunity for an experienced, collaborative and results driven individual to join our team as a Scientific Product Marketing Lead. You will be responsible for expanding our customer base, product awareness and sales to academic researchers, as well as increasing commercial licenses to industry sectors. About the team , the research tools arm of Cancer Research UK (CRUK), is a non-profit, global community of cancer researchers, academic institutes, and professional societies, with a shared mission to accelerate cancer research. With a history of more than 40 years of managing and providing reagents to both academic and for-profit laboratories around the world, CancerTools.org has been steadfast in its mission of accelerating cancer research by making research tools widely and easily available, extending CRUKS influence to a global audience You'll bring your strong people management skills, to coach, motivate and guide a small team (c4) of Product and Senior Product Managers. You will provide key direction to deliver MQLs and driving growth to meet sales targets for our leading cancer product portfolios in specific cancer research fields. This is a great opportunity for an experienced Senior Product Marketing Manager or Product Marketing lead from a Life Science reagent background, to join a mission driven organisation and have a real impact in how we connect, collaborate and ultimately enable world class researchers to continue their life saving work. You'll be joining a growing team of individuals passionate about what they do, so we are looking for candidates who thrive in a dynamic startup environment, keen to make the role their own and grow with us. What will I be doing? Accountable for global scientific marketing, with line management and responsibility for a team of Product Marketing Managers across key cancer areas Provide strategic direction to the product marketing team to develop and manage multichannel, data-driven marketing campaigns across cancer areas to deliver on revenue targets, KPIs, within budget Responsible for strategic marketing and content strategy to optimise scientific content and campaigns across cancer research areas for Marketing qualified leads (MQL) and revenue generation (product marketing collateral, case studies, resources, webinars, global exhibition, third-party advertising, email campaigns, Search Engine Optimisation (SEO) and Pay per click advertising (PPC), market research and surveys) Monitor global competitive developments across cancer fields, to revise and direct product strategy and positioning accordingly Responsible for strategic engagement with Key Opinion Leaders, and partners, existing customers in academia and Industry to explore new avenues for growth, inform strategy and cancer portfolio improvement Steer product lifecycle management, new product launches, global pricing strategy, e-commerce optimisation and promotional activities Expand and grow qualified customer databases for prioritised cancer research areas Identify market opportunities for product additions and improvements for company-wide communication Accountable for overall reporting of KPIs, MQLs and revenue against target to the senior leadership team What are you looking for? Extensive experience in senior product marketing or senior marketing roles in the life science reagents industry (knowledge to include, minimally, antibodies, cell lines, cell culture) Exemplary communication skills, both written and verbal Demonstrable success in increasing global market share in life science product portfolios through targeted marketing strategy Line management experience Experience in setting, monitoring and delivering on marketing KPIs, sales targets and communication to management Full knowledge of using the marketing channel mix, including digital channel marketing expertise (SEO, PPC, Email, Web, Social, Third Party) PhD in a Life Science discipline or BSc/MSc with equivalent commercial research experience (cancer related fields preferred) Knowledge or experience of cancer/oncology specific products and tumour models (Cell lines, PDX, Organoids) isn't essential but would be beneficial Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. (To be included if applicable) For more information on this career opportunity please or contact us at . For more updates on our work and careers, follow us on: and .
This is a fantastic role where you will step into a thriving business and join a great team as part of an expanding technology function at the company's Birmingham head office. As the Modern Workplace Technology Team Lead, you will cover a wide array of hands-on IT Support of Modern Workplace technologies at a 2nd/3rd Line level, as well as project-based work in a Microsoft-centric, cloud-based environment. Client Details Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland. The organisation are known for their industry-leading services that include a wide range of strategic, financial, and specialist solutions tailored to client needs across multiple sectors. The business foster a supportive, inclusive culture where collaboration, respect, and open communication are valued at every level, both in and out of the workplace. Staff benefit significantly from flexible working, generous perks, and a strong focus on personal development and career growth within a positive, people-first environment. Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced Modern Workplace Technology Team Lead to join their Birmingham team. Description As the Modern Workplace Technology Team Lead, you will be working as part of an established team that serves as the primary point of contact for Modern Workplace support and adoption across a number of Midlands offices. You will cover a range of senior-level BAU, maintaining, troubleshooting, and ensuring the smooth operation of cloud-based Modern Workplace services. In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective. You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades. Alongside the core elements of Modern Workplace and server work, you will also have the chance to mentor and manage a small team of Technicians, who primarily cover 1st/2nd Line support. The business has a highly collaborative culture, which they have cultivated organically across their outstanding office premises. Given this, and the role requirements of working closely with users in a coaching capacity, you will be based 5 days per week Mon-Fri at the head office. Profile As the successful candidate for the Modern Workplace Technology Team Lead position, you will have the below experience: Experience: A minimum of 3-5 years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies. Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure. Service Delivery: As well as your Microsoft skill-set, you will have a good level of experience across Service Delivery / Service Management. Communication Skills: You've got the knack for explaining complex tech in a way everyone can understand - whether you're presenting to senior leaders or chatting with your team. Adaptability & Creativity: You thrive on change, thinking outside the box to find creative solutions to challenges, especially when the business evolves! Education: A Bachelor's degree in Computer Science, IT, or a related field will be desirable, but by no means essential. Job Offer 50,000 - 55,000 base salary Private pension Private healthcare + More
Sep 01, 2025
Full time
This is a fantastic role where you will step into a thriving business and join a great team as part of an expanding technology function at the company's Birmingham head office. As the Modern Workplace Technology Team Lead, you will cover a wide array of hands-on IT Support of Modern Workplace technologies at a 2nd/3rd Line level, as well as project-based work in a Microsoft-centric, cloud-based environment. Client Details Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland. The organisation are known for their industry-leading services that include a wide range of strategic, financial, and specialist solutions tailored to client needs across multiple sectors. The business foster a supportive, inclusive culture where collaboration, respect, and open communication are valued at every level, both in and out of the workplace. Staff benefit significantly from flexible working, generous perks, and a strong focus on personal development and career growth within a positive, people-first environment. Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced Modern Workplace Technology Team Lead to join their Birmingham team. Description As the Modern Workplace Technology Team Lead, you will be working as part of an established team that serves as the primary point of contact for Modern Workplace support and adoption across a number of Midlands offices. You will cover a range of senior-level BAU, maintaining, troubleshooting, and ensuring the smooth operation of cloud-based Modern Workplace services. In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective. You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades. Alongside the core elements of Modern Workplace and server work, you will also have the chance to mentor and manage a small team of Technicians, who primarily cover 1st/2nd Line support. The business has a highly collaborative culture, which they have cultivated organically across their outstanding office premises. Given this, and the role requirements of working closely with users in a coaching capacity, you will be based 5 days per week Mon-Fri at the head office. Profile As the successful candidate for the Modern Workplace Technology Team Lead position, you will have the below experience: Experience: A minimum of 3-5 years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies. Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure. Service Delivery: As well as your Microsoft skill-set, you will have a good level of experience across Service Delivery / Service Management. Communication Skills: You've got the knack for explaining complex tech in a way everyone can understand - whether you're presenting to senior leaders or chatting with your team. Adaptability & Creativity: You thrive on change, thinking outside the box to find creative solutions to challenges, especially when the business evolves! Education: A Bachelor's degree in Computer Science, IT, or a related field will be desirable, but by no means essential. Job Offer 50,000 - 55,000 base salary Private pension Private healthcare + More
Jam Management Consultancy Limited T/A JAM RECRUITMENT
Bracknell, Berkshire
Infrastructure Engineer Operations Our clients are looking for an Infrastructure Engineer to join their head office in Bracknell, Berkshire. This is a fantastic opportunity to contribute to a dynamic environment where innovation, automation, and reliability are at the heart of operations. Key Responsibilities Infrastructure Implementation & Support Design and implement scalable, resilient infrastructure solutions with zero-downtime practices. Provide hands-on support for operational issues and ensure platform reliability. Continuous Improvement & Automation Automate workflows to reduce manual intervention and increase efficiency. Contribute to infrastructure-as-code and DevOps pipelines. Monitoring, Observability & Security Develop proactive monitoring strategies and support security best practices. Participate in incident response, threat simulation, and operational runbooks. Troubleshooting & Collaboration Provide 3rd line support, collaborating with 1st and 2nd line teams. Partner with developers to support seamless deployments. High Availability & Flexibility Implement high availability and disaster recovery systems. Support a global, always-on environment with adaptability to evolving needs. About You Bachelor's degree in Computer Science, STEM field, 2:1 OR ABOVE. 2+ years' experience in infrastructure or DevOps roles. Proficient with operating systems, cloud technologies, and hardware. Strong scripting/automation skills (PowerShell, Python). Understanding of containerisation/orchestration (Docker, Kubernetes). Excellent troubleshooting and communication skills. Security and monitoring knowledge desirable.
Sep 01, 2025
Full time
Infrastructure Engineer Operations Our clients are looking for an Infrastructure Engineer to join their head office in Bracknell, Berkshire. This is a fantastic opportunity to contribute to a dynamic environment where innovation, automation, and reliability are at the heart of operations. Key Responsibilities Infrastructure Implementation & Support Design and implement scalable, resilient infrastructure solutions with zero-downtime practices. Provide hands-on support for operational issues and ensure platform reliability. Continuous Improvement & Automation Automate workflows to reduce manual intervention and increase efficiency. Contribute to infrastructure-as-code and DevOps pipelines. Monitoring, Observability & Security Develop proactive monitoring strategies and support security best practices. Participate in incident response, threat simulation, and operational runbooks. Troubleshooting & Collaboration Provide 3rd line support, collaborating with 1st and 2nd line teams. Partner with developers to support seamless deployments. High Availability & Flexibility Implement high availability and disaster recovery systems. Support a global, always-on environment with adaptability to evolving needs. About You Bachelor's degree in Computer Science, STEM field, 2:1 OR ABOVE. 2+ years' experience in infrastructure or DevOps roles. Proficient with operating systems, cloud technologies, and hardware. Strong scripting/automation skills (PowerShell, Python). Understanding of containerisation/orchestration (Docker, Kubernetes). Excellent troubleshooting and communication skills. Security and monitoring knowledge desirable.
The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. It's an exciting time to join the organisation and be a part of our continued growth. We have an exciting opportunity in our People Team for a new Talent Coordinator. The Talent Coordinator is responsible for assisting in the provision of high-quality recruitment and learning and development services. This centres around working closely with the Talent and Development Manager in providing administrative support, delivering a sustainable candidate pipeline for the end-to-end recruitment process for our Campsite Network. It also centres around coordinating the learning and development provision to meet the commercial needs of the business. This role requires flexibility in hours and ad hoc travel around the UK to support scheduled recruitment and training days across the UK. Daily duties and responsibilities will include: Coordinate and maintain the Applicant Tracking System (ATS) recruitment system, including the careers pages, talent pool, onboarding and site allocation. Coordinate various recruitment methods e.g. assessment days, tests and interviews. Deal with general recruitment and learning and development enquiries within various formats. Liaise and work closely with the HR Business Partners on recruitment and learning and development matters. Coordinate and support the online LMS platform, including the set-up of training bookings and e-learning. Support the Talent and Development Manager in learning and development events and programmes e.g. mandatory training, succession planning, apprenticeships and graduate schemes. Coordinate and support learning and development activities and liaise with external training providers. Assist in the collection of data analytics relating to talent and development and generate evaluation reports to monitor training feedback and course effectiveness. We are looking for the following in applications: Experience of recruitment, learning and development or HR administration Experience of facilitating training activities Ability to meet deadlines and prioritise tasks Ability to liaise with training vendors and recruitment agencies A passion for innovation and ability for using own initiative A focus on putting people at the centre and delivering an exceptional customer experience A commitment to developing specialist expertise in recruitment and learning and development The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include: 28 days annual leave plus bank holidays and holiday buy/sell scheme, 10% pension scheme (5% / 5%), 3 x salary life assurance, an employee assistance programme, trained mental health first aiders, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week. We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK and a full UK driving licence. Please visit our careers page to apply: HQ Jobs - The Camping and Caravanning Club The Camping And Caravanning Club Applications close: 22nd August 2025 Interviews will be held at our Greenfields House location (CV4 8JH) on 2nd and 3rd September 2025
Sep 01, 2025
Full time
The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. It's an exciting time to join the organisation and be a part of our continued growth. We have an exciting opportunity in our People Team for a new Talent Coordinator. The Talent Coordinator is responsible for assisting in the provision of high-quality recruitment and learning and development services. This centres around working closely with the Talent and Development Manager in providing administrative support, delivering a sustainable candidate pipeline for the end-to-end recruitment process for our Campsite Network. It also centres around coordinating the learning and development provision to meet the commercial needs of the business. This role requires flexibility in hours and ad hoc travel around the UK to support scheduled recruitment and training days across the UK. Daily duties and responsibilities will include: Coordinate and maintain the Applicant Tracking System (ATS) recruitment system, including the careers pages, talent pool, onboarding and site allocation. Coordinate various recruitment methods e.g. assessment days, tests and interviews. Deal with general recruitment and learning and development enquiries within various formats. Liaise and work closely with the HR Business Partners on recruitment and learning and development matters. Coordinate and support the online LMS platform, including the set-up of training bookings and e-learning. Support the Talent and Development Manager in learning and development events and programmes e.g. mandatory training, succession planning, apprenticeships and graduate schemes. Coordinate and support learning and development activities and liaise with external training providers. Assist in the collection of data analytics relating to talent and development and generate evaluation reports to monitor training feedback and course effectiveness. We are looking for the following in applications: Experience of recruitment, learning and development or HR administration Experience of facilitating training activities Ability to meet deadlines and prioritise tasks Ability to liaise with training vendors and recruitment agencies A passion for innovation and ability for using own initiative A focus on putting people at the centre and delivering an exceptional customer experience A commitment to developing specialist expertise in recruitment and learning and development The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include: 28 days annual leave plus bank holidays and holiday buy/sell scheme, 10% pension scheme (5% / 5%), 3 x salary life assurance, an employee assistance programme, trained mental health first aiders, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week. We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK and a full UK driving licence. Please visit our careers page to apply: HQ Jobs - The Camping and Caravanning Club The Camping And Caravanning Club Applications close: 22nd August 2025 Interviews will be held at our Greenfields House location (CV4 8JH) on 2nd and 3rd September 2025
2nd Line Support Northampton (Hybrid) Up to £35,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide client base. In this role, you ll provide 2nd line technical support across servers, networks, PCs, and applications, resolving incidents both remotely and on-site while ensuring SLA targets are met. You ll work closely with 1st line, 3rd line, and field engineers, offering technical guidance, maintaining documentation, and supporting project delivery. Alongside troubleshooting and escalations, you ll contribute to audits, installations, and change control while helping to develop junior engineers and identifying opportunities for continuous service improvement. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), flexible shift patterns (7am 7pm), days holiday + bank holidays (increasing with tenure) + option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern office space near Northampton centre, high-spec tech setup, structured training and mentoring, career progression, and a fun, supportive culture with regular socials and performance incentives (vouchers, spot prizes, trips). What we re looking for: 2+ years experience supporting servers, networks, PCs, printers, and applications Strong knowledge of Microsoft technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Strong troubleshooting, documentation, and communication skills Proactive and collaborative approach, with the ability to work independently and in a team If you re a technically skilled support engineer looking to develop within a collaborative, people-focused IT business, this role offers an excellent platform for career growth and hands-on experience.
Sep 01, 2025
Full time
2nd Line Support Northampton (Hybrid) Up to £35,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide client base. In this role, you ll provide 2nd line technical support across servers, networks, PCs, and applications, resolving incidents both remotely and on-site while ensuring SLA targets are met. You ll work closely with 1st line, 3rd line, and field engineers, offering technical guidance, maintaining documentation, and supporting project delivery. Alongside troubleshooting and escalations, you ll contribute to audits, installations, and change control while helping to develop junior engineers and identifying opportunities for continuous service improvement. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), flexible shift patterns (7am 7pm), days holiday + bank holidays (increasing with tenure) + option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern office space near Northampton centre, high-spec tech setup, structured training and mentoring, career progression, and a fun, supportive culture with regular socials and performance incentives (vouchers, spot prizes, trips). What we re looking for: 2+ years experience supporting servers, networks, PCs, printers, and applications Strong knowledge of Microsoft technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Strong troubleshooting, documentation, and communication skills Proactive and collaborative approach, with the ability to work independently and in a team If you re a technically skilled support engineer looking to develop within a collaborative, people-focused IT business, this role offers an excellent platform for career growth and hands-on experience.
2nd Line / 3rd Line Service Desk Analyst Job Type: Permanent Full-Time - Hybrid 3 days in the office / 2 days WFH Location: Edinburgh City Centre Salary: £28,000.00-£40,000.00 (depending on experience) Hours of work: The hours of work are 37.5 per week between 7:30 - 18:00 with 1h lunch break (rotating shifts 08:30-17:00 or 07:30 - 16:00 or 09:30 - 18:00) My client is a leading IT MSP based in the Edinburgh area who are recruiting for a 2nd Line Service Desk Analyst or 3rd Line Service Desk Analyst. 2nd Line / 3rd Line Service Desk Analyst Responsibilities: Provide an exceptional customer experience through technical support and assistance to end-users remote or on-site as required. Troubleshoot and resolve hardware, software, and network issues promptly and effectively. Fix 70% of incidents at first contact (when possible). Achieve overall customer satisfaction of 95%. Achieve overall customer service level (SLA) of 98%. Ensure adherence to performance targets. Ensure that incidents are dealt with according to customer and priority needs. Log all support interactions and maintain accurate records of user inquiries, problems, and resolutions in the ticketing system. Take ownership of logged incidents, tracking the progress of all calls and follow-up with the customer to ensure that they are satisfied with the resolution. Escalate complex technical issues to appropriate team member or third-party vendors for resolution. Follow processes to ensure that a high quality of service is provided to internal and external customers. Desire to build relationships within the service desk team and the wider organisation. Understand the business Objectives, Vision, Mission and Values. Support the organisation's commitment to good quality and information security management (ISO 27001 and ISO 9001 certifications) by adhering consistently to policies and procedures. 2nd Line / 3rd Line Service Desk Analyst Knowledge / Skills Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in information technology, Computer Science, or related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with scripting or automation (desirable) Driving Licence Team player, you will thrive in a collaborative environment and will contribute fully to the success of your team Demonstrable problem-solving skills, with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. Excellent communication and customer service skills, active listening and customer-care with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks to meet service level agreements (SLAs). Ability to adapt to changes quickly; self-motivated and self-disciplined, remaining calm under pressure and being a capable and tenacious problem-solver. Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Sep 01, 2025
Full time
2nd Line / 3rd Line Service Desk Analyst Job Type: Permanent Full-Time - Hybrid 3 days in the office / 2 days WFH Location: Edinburgh City Centre Salary: £28,000.00-£40,000.00 (depending on experience) Hours of work: The hours of work are 37.5 per week between 7:30 - 18:00 with 1h lunch break (rotating shifts 08:30-17:00 or 07:30 - 16:00 or 09:30 - 18:00) My client is a leading IT MSP based in the Edinburgh area who are recruiting for a 2nd Line Service Desk Analyst or 3rd Line Service Desk Analyst. 2nd Line / 3rd Line Service Desk Analyst Responsibilities: Provide an exceptional customer experience through technical support and assistance to end-users remote or on-site as required. Troubleshoot and resolve hardware, software, and network issues promptly and effectively. Fix 70% of incidents at first contact (when possible). Achieve overall customer satisfaction of 95%. Achieve overall customer service level (SLA) of 98%. Ensure adherence to performance targets. Ensure that incidents are dealt with according to customer and priority needs. Log all support interactions and maintain accurate records of user inquiries, problems, and resolutions in the ticketing system. Take ownership of logged incidents, tracking the progress of all calls and follow-up with the customer to ensure that they are satisfied with the resolution. Escalate complex technical issues to appropriate team member or third-party vendors for resolution. Follow processes to ensure that a high quality of service is provided to internal and external customers. Desire to build relationships within the service desk team and the wider organisation. Understand the business Objectives, Vision, Mission and Values. Support the organisation's commitment to good quality and information security management (ISO 27001 and ISO 9001 certifications) by adhering consistently to policies and procedures. 2nd Line / 3rd Line Service Desk Analyst Knowledge / Skills Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in information technology, Computer Science, or related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with scripting or automation (desirable) Driving Licence Team player, you will thrive in a collaborative environment and will contribute fully to the success of your team Demonstrable problem-solving skills, with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of hardware, software, and network troubleshooting techniques. Excellent communication and customer service skills, active listening and customer-care with the ability to explain technical concepts clearly to non-technical users. Strong problem-solving and analytical skills, with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks to meet service level agreements (SLAs). Ability to adapt to changes quickly; self-motivated and self-disciplined, remaining calm under pressure and being a capable and tenacious problem-solver. Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Sewell Wallis is exclusively partnering with our client, a specialist financial services business based in Rotherham, as they appoint a Head of Compliance to their team. This South Yorkshire business is continuing its journey through a transformation and growth strategy and is therefore looking for a driven leader of people with an experienced background in compliance and control in an FCA-regulated mortgage industry. This role is based in Rotherham, 3 days per week, 2 days can be spent working from home. What will you be doing? Responsibility to lead the design and operationalisation of governance capabilities of the Group. Accountable for second line responsibility for all credit aspects of the business, including owning responsible lending policies, affordability calculations, providing oversight of the treatment of vulnerable customers and the effective implementation of collections (including forbearance) policies and processes. Ownership of the Group 2nd line compliance monitoring plan using a risk weighted methodology. Oversight of the regulatory capital and credit risk retention requirements in line with MIPRU. For the oversight of the compliance Framework. Take responsibility for group activities as Compliance Oversight. Point of contact for all regulatory bodies, including the FCA and the FOS. Lead of regulatory change and its impact on business strategy. What skills do we require? At least 3 years' experience operating at a strategic level within compliance for mortgages Comprehensive knowledge of Mortgage and other consumer credit products and the mortgage and loan industry. A full understanding of FCA regulation, including Consumer Duty and MCOB. Previous experience in leading and coaching a team. What's on offer? Salary £80,000 - £100,000 25 days holiday (rising with service) PMI - vitality On-site parking Apply for this role below or contact Kayley for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Sep 01, 2025
Full time
Sewell Wallis is exclusively partnering with our client, a specialist financial services business based in Rotherham, as they appoint a Head of Compliance to their team. This South Yorkshire business is continuing its journey through a transformation and growth strategy and is therefore looking for a driven leader of people with an experienced background in compliance and control in an FCA-regulated mortgage industry. This role is based in Rotherham, 3 days per week, 2 days can be spent working from home. What will you be doing? Responsibility to lead the design and operationalisation of governance capabilities of the Group. Accountable for second line responsibility for all credit aspects of the business, including owning responsible lending policies, affordability calculations, providing oversight of the treatment of vulnerable customers and the effective implementation of collections (including forbearance) policies and processes. Ownership of the Group 2nd line compliance monitoring plan using a risk weighted methodology. Oversight of the regulatory capital and credit risk retention requirements in line with MIPRU. For the oversight of the compliance Framework. Take responsibility for group activities as Compliance Oversight. Point of contact for all regulatory bodies, including the FCA and the FOS. Lead of regulatory change and its impact on business strategy. What skills do we require? At least 3 years' experience operating at a strategic level within compliance for mortgages Comprehensive knowledge of Mortgage and other consumer credit products and the mortgage and loan industry. A full understanding of FCA regulation, including Consumer Duty and MCOB. Previous experience in leading and coaching a team. What's on offer? Salary £80,000 - £100,000 25 days holiday (rising with service) PMI - vitality On-site parking Apply for this role below or contact Kayley for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Communications Officer Orkney Native Wildlife Project Reference: AUG (Apply online only) Location: Orkney Native Wildlife Project Kirkwall Office Contract: Fixed term Contract until 31/12/2027 Hours: Full Time, 37.5 hours per week Salary: £27,123.00 - £28,956.00 Per Annum Benefits: Holidays, Pension and Life Assurance Introduction The Orkney Native Wildlife Project aims to safeguard the unique and internationally important native wildlife of Orkney and the benefits it provides for local people and the economy by addressing the threat it faces from an invasive non-native predator: the stoat. Stoats threaten the Orkney vole, and many birds including hen harriers, short-eared owls, red-throated divers, waders and seabirds. It is therefore essential to remove stoats from Orkney to prevent significant and long-term negative impacts on Orkney s native wildlife. The Orkney Native Wildlife Project is a partnership project between RSPB Scotland, NatureScot and Orkney Islands Council, made possible by generous funding from the National Lottery Heritage Fund, EU LIFE, partners and donations from supporters. Our communications team are a key function within the project and are required to be flexible and adaptable to an ever-changing project landscape. We are looking for someone who will actively seek out our internal good news stories as well as work well with both local journalists and partner communications teams. What s the role about We are looking for a person who has a passion for our native wildlife and has a desire to get out into the field with their colleagues to get the best stories and social media content. You will be responsible for our current social media presence and will create engaging, compelling content that helps bring the project to life for local communities and people further afield. You will also design and curate content for our website and will be responsible for ensuring it is up to date and is both interesting and informative. You will be proactive in creating working relationships with our partner organisations as well as members of the press. You will be an effective and creative communicator with media and social media experience. You will have the confidence and ability to inspire trust and support for the project and an ability to win over hearts and minds. You will have experience of working with local communities in a collaborative and sensitive way. Key Responsibilities: Following an agreed communications strategy that contributes to underpinning the ONWP objectives. Building and maintaining relationships with partners, locals and the press to ensure effective target delivery. Creation of internal FAQ documents as well as external blogs and newspaper columns. Building effective internal relationships across project team, RSPB and other project partners. Through discussions and joint working with appropriate colleagues, to ensure effective project delivery. Monitoring Media in agreed work areas to identify potential reputational risks to the ONWP and its partners. Providing specialist advice to project team to support the development and implementation of our key messages. Joining our field workers in their practical work to create engaging social media content. What we need from you Essential The ability to demonstrate work-related experience. Experience of delivering at least one public-facing, advocacy-themed communications campaign. Ability to develop public messages from briefings or background information on a wide variety of topics. Strong social media campaign skills preferably including content gathering in the field. Ability to effectively organise and participate in diverse, cross-functional project teams, outside agencies and government stakeholders. Experience in monitoring the effectiveness of your own outputs and responding dynamically. Experience writing press releases. Experience designing printed promotional materials. Experience producing video content for social media. Experience of dealing with potentially controversial issues and reputational risk including producing reactive statements and FAQs. Desirable Experience of working on nature conservation issues. Experience making animations and or videos for social media. Closing date: 23:59, Sunday 14th September 2025 We are looking to conduct interviews for this position from W/C 22nd September 2025. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application. No agencies please.
Sep 01, 2025
Contractor
Communications Officer Orkney Native Wildlife Project Reference: AUG (Apply online only) Location: Orkney Native Wildlife Project Kirkwall Office Contract: Fixed term Contract until 31/12/2027 Hours: Full Time, 37.5 hours per week Salary: £27,123.00 - £28,956.00 Per Annum Benefits: Holidays, Pension and Life Assurance Introduction The Orkney Native Wildlife Project aims to safeguard the unique and internationally important native wildlife of Orkney and the benefits it provides for local people and the economy by addressing the threat it faces from an invasive non-native predator: the stoat. Stoats threaten the Orkney vole, and many birds including hen harriers, short-eared owls, red-throated divers, waders and seabirds. It is therefore essential to remove stoats from Orkney to prevent significant and long-term negative impacts on Orkney s native wildlife. The Orkney Native Wildlife Project is a partnership project between RSPB Scotland, NatureScot and Orkney Islands Council, made possible by generous funding from the National Lottery Heritage Fund, EU LIFE, partners and donations from supporters. Our communications team are a key function within the project and are required to be flexible and adaptable to an ever-changing project landscape. We are looking for someone who will actively seek out our internal good news stories as well as work well with both local journalists and partner communications teams. What s the role about We are looking for a person who has a passion for our native wildlife and has a desire to get out into the field with their colleagues to get the best stories and social media content. You will be responsible for our current social media presence and will create engaging, compelling content that helps bring the project to life for local communities and people further afield. You will also design and curate content for our website and will be responsible for ensuring it is up to date and is both interesting and informative. You will be proactive in creating working relationships with our partner organisations as well as members of the press. You will be an effective and creative communicator with media and social media experience. You will have the confidence and ability to inspire trust and support for the project and an ability to win over hearts and minds. You will have experience of working with local communities in a collaborative and sensitive way. Key Responsibilities: Following an agreed communications strategy that contributes to underpinning the ONWP objectives. Building and maintaining relationships with partners, locals and the press to ensure effective target delivery. Creation of internal FAQ documents as well as external blogs and newspaper columns. Building effective internal relationships across project team, RSPB and other project partners. Through discussions and joint working with appropriate colleagues, to ensure effective project delivery. Monitoring Media in agreed work areas to identify potential reputational risks to the ONWP and its partners. Providing specialist advice to project team to support the development and implementation of our key messages. Joining our field workers in their practical work to create engaging social media content. What we need from you Essential The ability to demonstrate work-related experience. Experience of delivering at least one public-facing, advocacy-themed communications campaign. Ability to develop public messages from briefings or background information on a wide variety of topics. Strong social media campaign skills preferably including content gathering in the field. Ability to effectively organise and participate in diverse, cross-functional project teams, outside agencies and government stakeholders. Experience in monitoring the effectiveness of your own outputs and responding dynamically. Experience writing press releases. Experience designing printed promotional materials. Experience producing video content for social media. Experience of dealing with potentially controversial issues and reputational risk including producing reactive statements and FAQs. Desirable Experience of working on nature conservation issues. Experience making animations and or videos for social media. Closing date: 23:59, Sunday 14th September 2025 We are looking to conduct interviews for this position from W/C 22nd September 2025. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application. No agencies please.
This is a fantastic role where you will step into a thriving business and join a great team as part of an expanding technology function at the company's Birmingham head office. As the Modern Workplace Technology Team Lead, you will cover a wide array of hands-on IT Support of Modern Workplace technologies at a 2nd/3rd Line level, as well as project-based work in a Microsoft-centric, cloud-based environment. Client Details Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland. The organisation are known for their industry-leading services that include a wide range of strategic, financial, and specialist solutions tailored to client needs across multiple sectors. The business foster a supportive, inclusive culture where collaboration, respect, and open communication are valued at every level, both in and out of the workplace. Staff benefit significantly from flexible working, generous perks, and a strong focus on personal development and career growth within a positive, people-first environment. Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced Modern Workplace Technology Team Lead to join their Birmingham team. Description As the Modern Workplace Technology Team Lead, you will be working as part of an established team that serves as the primary point of contact for Modern Workplace support and adoption across a number of Midlands offices. You will cover a range of senior-level BAU, maintaining, troubleshooting, and ensuring the smooth operation of cloud-based Modern Workplace services. In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective. You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades. Alongside the core elements of Modern Workplace and server work, you will also have the chance to mentor and manage a small team of Technicians, who primarily cover 1st/2nd Line support. The business has a highly collaborative culture, which they have cultivated organically across their outstanding office premises. Given this, and the role requirements of working closely with users in a coaching capacity, you will be based 5 days per week Mon-Fri at the head office. Profile As the successful candidate for the Modern Workplace Technology Team Lead position, you will have the below experience: Experience: A minimum of 3-5 years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies. Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure. Service Delivery: As well as your Microsoft skill-set, you will have a good level of experience across Service Delivery / Service Management. Communication Skills: You've got the knack for explaining complex tech in a way everyone can understand - whether you're presenting to senior leaders or chatting with your team. Adaptability & Creativity: You thrive on change, thinking outside the box to find creative solutions to challenges, especially when the business evolves! Education: A Bachelor's degree in Computer Science, IT, or a related field will be desirable, but by no means essential. Job Offer £50,000 - £55,000 base salary Private pension Private healthcare + More
Sep 01, 2025
Full time
This is a fantastic role where you will step into a thriving business and join a great team as part of an expanding technology function at the company's Birmingham head office. As the Modern Workplace Technology Team Lead, you will cover a wide array of hands-on IT Support of Modern Workplace technologies at a 2nd/3rd Line level, as well as project-based work in a Microsoft-centric, cloud-based environment. Client Details Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland. The organisation are known for their industry-leading services that include a wide range of strategic, financial, and specialist solutions tailored to client needs across multiple sectors. The business foster a supportive, inclusive culture where collaboration, respect, and open communication are valued at every level, both in and out of the workplace. Staff benefit significantly from flexible working, generous perks, and a strong focus on personal development and career growth within a positive, people-first environment. Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced Modern Workplace Technology Team Lead to join their Birmingham team. Description As the Modern Workplace Technology Team Lead, you will be working as part of an established team that serves as the primary point of contact for Modern Workplace support and adoption across a number of Midlands offices. You will cover a range of senior-level BAU, maintaining, troubleshooting, and ensuring the smooth operation of cloud-based Modern Workplace services. In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective. You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades. Alongside the core elements of Modern Workplace and server work, you will also have the chance to mentor and manage a small team of Technicians, who primarily cover 1st/2nd Line support. The business has a highly collaborative culture, which they have cultivated organically across their outstanding office premises. Given this, and the role requirements of working closely with users in a coaching capacity, you will be based 5 days per week Mon-Fri at the head office. Profile As the successful candidate for the Modern Workplace Technology Team Lead position, you will have the below experience: Experience: A minimum of 3-5 years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies. Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure. Service Delivery: As well as your Microsoft skill-set, you will have a good level of experience across Service Delivery / Service Management. Communication Skills: You've got the knack for explaining complex tech in a way everyone can understand - whether you're presenting to senior leaders or chatting with your team. Adaptability & Creativity: You thrive on change, thinking outside the box to find creative solutions to challenges, especially when the business evolves! Education: A Bachelor's degree in Computer Science, IT, or a related field will be desirable, but by no means essential. Job Offer £50,000 - £55,000 base salary Private pension Private healthcare + More
