Face-to-Face Fundraising Area Manager Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters If so, we want you to join the team in the mission to conserve birds and nature. Position: Face to Face Fundraising Area Manager Ref: AUG Location: Flexible in West Midlands/Worcestershire Hours: Full-Time - Weekend work will click apply for full job details
Sep 04, 2025
Full time
Face-to-Face Fundraising Area Manager Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters If so, we want you to join the team in the mission to conserve birds and nature. Position: Face to Face Fundraising Area Manager Ref: AUG Location: Flexible in West Midlands/Worcestershire Hours: Full-Time - Weekend work will click apply for full job details
About the role We re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services. In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships. Using insight and analysis, you ll provide recommendations to support the growth of our care services and help keep our Homes thriving. We re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships. You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits. Purpose of the role To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement. To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake. To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level. Key responsibilities Marketing & Communications Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends. Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers. Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning. Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly. Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group. Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors. Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth. Process Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment. Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting. Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention. Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments. Other To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines. To understand and ensure we are compliant with Competition & Markets Authority guidance on care home To undertake other such duties as may be required and which are consistent with the nature of this role. Person specification Knowledge and experience Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement. Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard. Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics. Good understanding of relevant marketing and charitable legislation and guidelines. Experience of enquiry management and reporting systems (e.g., Found ) is desirable. Skills and abilities Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels. Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels. Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks. Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials. Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration. Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance. Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content. A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter Other The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required. Be willing to work flexibly including some evenings and weekends. Personal characteristics Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values. A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach. Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery. Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges. Reliable and professional, with the ability to remain flexible, calm, and composed under pressure. We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
Sep 04, 2025
Full time
About the role We re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services. In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships. Using insight and analysis, you ll provide recommendations to support the growth of our care services and help keep our Homes thriving. We re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships. You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits. Purpose of the role To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement. To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake. To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level. Key responsibilities Marketing & Communications Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends. Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers. Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning. Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly. Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group. Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors. Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth. Process Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment. Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting. Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention. Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments. Other To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines. To understand and ensure we are compliant with Competition & Markets Authority guidance on care home To undertake other such duties as may be required and which are consistent with the nature of this role. Person specification Knowledge and experience Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement. Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard. Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics. Good understanding of relevant marketing and charitable legislation and guidelines. Experience of enquiry management and reporting systems (e.g., Found ) is desirable. Skills and abilities Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels. Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels. Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks. Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials. Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration. Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance. Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content. A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter Other The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required. Be willing to work flexibly including some evenings and weekends. Personal characteristics Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values. A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach. Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery. Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges. Reliable and professional, with the ability to remain flexible, calm, and composed under pressure. We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate . Sounds great, what will I be doing? This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact. As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers. The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges. Interview Process: Interviews will be held at our Head Office in London on 2nd and 4th September 2025 We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Sep 01, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate . Sounds great, what will I be doing? This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact. As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers. The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges. Interview Process: Interviews will be held at our Head Office in London on 2nd and 4th September 2025 We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate . Sounds great, what will I be doing? This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact. As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers. The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges. Interview Process: Interviews will be held at our Head Office in London on 2nd and 4th September 2025 We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Sep 01, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate . Sounds great, what will I be doing? This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact. As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers. The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges. Interview Process: Interviews will be held at our Head Office in London on 2nd and 4th September 2025 We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate . Sounds great, what will I be doing? This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact. As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers. The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges. Interview Process: Interviews will be held at our Head Office in London on 2nd and 4th September 2025 We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Sep 01, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate . Sounds great, what will I be doing? This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact. As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers. The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges. Interview Process: Interviews will be held at our Head Office in London on 2nd and 4th September 2025 We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Face-to-Face Fundraising Area Manager Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters? If so, we want you to join the team in the mission to conserve birds and nature. Position: Face to Face Fundraising Area Manager Ref: AUG Location: Flexible in West Midlands/Worcestershire Hours: Full-Time - Weekend work will be expected as a core part of the role to support your team Salary: £30,075.00 - £32,108.00 Per Annum Contract: Permanent Closing Date: Mon, 15th Sep 2025 - We reserve the right to close this advert at any time once sufficient applications have been received. Interviews: w/c 29 September The Role As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising. As well as line managing a direct team of up to 8 fundraisers, you'll work closely with reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the charity. Please note that, given the travel associated with the role, applicants will require a valid driver's licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so. This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example. Key Responsibilities: Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Performance Management : Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Operational Oversight : Manage the day-to-day logistics of your team Relationship Building skills : Build effective partnerships with key stakeholders outside of the F2F Team Travel and Flexibility : Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. Essential skills, knowledge and experience: Proven experience in face-to-face fundraising and managing high performing teams Strong leadership skills with the ability to inspire and develop team members Excellent communication and interpersonal skills Knowledge of ethical fundraising practices and relevant codes Ability to plan, organise and juggle competing priorities Comfortable giving and receiving feedback Experience with leadership frameworks such as SMART objectives, root cause analysis and situational leadership Benefits include: Vehicle: Company van provided for work travel and expenses paid for. Van is for work purposes only Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year Flexible working: Hours tailored to suit individual circumstances Wellbeing Support: Free 24-hour employee assistance programme for staff and close family Discounts: 20% off in charity shops and online store, plus holiday booking discounts Pension: organisation matches contributions up to 7% Green Benefits: Cycle to work scheme and green loans The charity are committed to developing an inclusive and diverse workplace, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, they need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. You may have experience in areas such as Fundraising, Fundraiser, Fundraising Manger, Fundraising Area Manager, Area Fundraising, Area Fundraising Manger, Lead Fundraiser, Senior Fundraiser, Membership Fundraiser, Membership Fundraising Manger. Please note: This role is being advertised by NFP People on behalf of the organisation.
Sep 01, 2025
Full time
Face-to-Face Fundraising Area Manager Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters? If so, we want you to join the team in the mission to conserve birds and nature. Position: Face to Face Fundraising Area Manager Ref: AUG Location: Flexible in West Midlands/Worcestershire Hours: Full-Time - Weekend work will be expected as a core part of the role to support your team Salary: £30,075.00 - £32,108.00 Per Annum Contract: Permanent Closing Date: Mon, 15th Sep 2025 - We reserve the right to close this advert at any time once sufficient applications have been received. Interviews: w/c 29 September The Role As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising. As well as line managing a direct team of up to 8 fundraisers, you'll work closely with reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the charity. Please note that, given the travel associated with the role, applicants will require a valid driver's licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so. This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example. Key Responsibilities: Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Performance Management : Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Operational Oversight : Manage the day-to-day logistics of your team Relationship Building skills : Build effective partnerships with key stakeholders outside of the F2F Team Travel and Flexibility : Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. Essential skills, knowledge and experience: Proven experience in face-to-face fundraising and managing high performing teams Strong leadership skills with the ability to inspire and develop team members Excellent communication and interpersonal skills Knowledge of ethical fundraising practices and relevant codes Ability to plan, organise and juggle competing priorities Comfortable giving and receiving feedback Experience with leadership frameworks such as SMART objectives, root cause analysis and situational leadership Benefits include: Vehicle: Company van provided for work travel and expenses paid for. Van is for work purposes only Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year Flexible working: Hours tailored to suit individual circumstances Wellbeing Support: Free 24-hour employee assistance programme for staff and close family Discounts: 20% off in charity shops and online store, plus holiday booking discounts Pension: organisation matches contributions up to 7% Green Benefits: Cycle to work scheme and green loans The charity are committed to developing an inclusive and diverse workplace, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, they need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. You may have experience in areas such as Fundraising, Fundraiser, Fundraising Manger, Fundraising Area Manager, Area Fundraising, Area Fundraising Manger, Lead Fundraiser, Senior Fundraiser, Membership Fundraiser, Membership Fundraising Manger. Please note: This role is being advertised by NFP People on behalf of the organisation.
Face-to-Face Fundraising Area Manager Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters? If so, we want you to join the team in the mission to conserve birds and nature. Position: Face to Face Fundraising Area Manager Ref: AUG Location: Flexible in West Midlands/Worcestershire Hours: Full-Time - Weekend work will be expected as a core part of the role to support your team Salary: £30,075.00 - £32,108.00 Per Annum Contract: Permanent Closing Date: Mon, 15th Sep 2025 - We reserve the right to close this advert at any time once sufficient applications have been received. Interviews: w/c 29 September The Role As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising. As well as line managing a direct team of up to 8 fundraisers, you'll work closely with reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the charity. Please note that, given the travel associated with the role, applicants will require a valid driver's licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so. This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example. Key Responsibilities: Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Performance Management: Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Operational Oversight: Manage the day-to-day logistics of your team Relationship Building skills: Build effective partnerships with key stakeholders outside of the F2F Team Travel and Flexibility: Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. Essential skills, knowledge and experience: Proven experience in face-to-face fundraising and managing high performing teams Strong leadership skills with the ability to inspire and develop team members Excellent communication and interpersonal skills Knowledge of ethical fundraising practices and relevant codes Ability to plan, organise and juggle competing priorities Comfortable giving and receiving feedback Experience with leadership frameworks such as SMART objectives, root cause analysis and situational leadership Benefits include: Vehicle: Company van provided for work travel and expenses paid for. Van is for work purposes only Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year Flexible working: Hours tailored to suit individual circumstances Wellbeing Support: Free 24-hour employee assistance programme for staff and close family Discounts: 20% off in charity shops and online store, plus holiday booking discounts Pension: organisation matches contributions up to 7% Green Benefits: Cycle to work scheme and green loans The charity are committed to developing an inclusive and diverse workplace, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. You may have experience in areas such as Fundraising, Fundraiser, Fundraising Manger, Fundraising Area Manager, Area Fundraising, Area Fundraising Manger, Lead Fundraiser, Senior Fundraiser, Membership Fundraiser, Membership Fundraising Manger. Please note: This role is being advertised by NFP People on behalf of the organisation
Sep 01, 2025
Full time
Face-to-Face Fundraising Area Manager Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters? If so, we want you to join the team in the mission to conserve birds and nature. Position: Face to Face Fundraising Area Manager Ref: AUG Location: Flexible in West Midlands/Worcestershire Hours: Full-Time - Weekend work will be expected as a core part of the role to support your team Salary: £30,075.00 - £32,108.00 Per Annum Contract: Permanent Closing Date: Mon, 15th Sep 2025 - We reserve the right to close this advert at any time once sufficient applications have been received. Interviews: w/c 29 September The Role As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising. As well as line managing a direct team of up to 8 fundraisers, you'll work closely with reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the charity. Please note that, given the travel associated with the role, applicants will require a valid driver's licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so. This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example. Key Responsibilities: Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Performance Management: Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Operational Oversight: Manage the day-to-day logistics of your team Relationship Building skills: Build effective partnerships with key stakeholders outside of the F2F Team Travel and Flexibility: Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. Essential skills, knowledge and experience: Proven experience in face-to-face fundraising and managing high performing teams Strong leadership skills with the ability to inspire and develop team members Excellent communication and interpersonal skills Knowledge of ethical fundraising practices and relevant codes Ability to plan, organise and juggle competing priorities Comfortable giving and receiving feedback Experience with leadership frameworks such as SMART objectives, root cause analysis and situational leadership Benefits include: Vehicle: Company van provided for work travel and expenses paid for. Van is for work purposes only Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year Flexible working: Hours tailored to suit individual circumstances Wellbeing Support: Free 24-hour employee assistance programme for staff and close family Discounts: 20% off in charity shops and online store, plus holiday booking discounts Pension: organisation matches contributions up to 7% Green Benefits: Cycle to work scheme and green loans The charity are committed to developing an inclusive and diverse workplace, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. You may have experience in areas such as Fundraising, Fundraiser, Fundraising Manger, Fundraising Area Manager, Area Fundraising, Area Fundraising Manger, Lead Fundraiser, Senior Fundraiser, Membership Fundraiser, Membership Fundraising Manger. Please note: This role is being advertised by NFP People on behalf of the organisation
We are looking for an Independent Sexual Violence Advisor (ISVA) to join our friendly team of ISVAs at RASASC Guildford. This is a full time position - 5 days/week (35 hours), but we would consider 4 days/week (28 hours) for the right person. We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups. RASASC Guildford is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992. We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish. We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme. Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse. ISVA ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client. This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes. You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients. You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader. We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification. Job Description To support survivors of rape and sexual abuse. It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, sexual health clinic and other local services. The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process. The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey. The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post. Key Tasks The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor. Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor. To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse. Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC. To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team. The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is currently delivered virtually but subject to change, possibly face to face in Rugby or Manchester over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away. Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager. to attend monthly one to one supervision with team leader and monthly clinical supervision Personal Specification Experience : Essential Excellent interpersonal skills and communication skills Excellent organisational skills and a proven ability to prioritise workload, including time management skills Experience of working with vulnerable people Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols Handling confidential information Ability to work on your own and as part of a small team in a busy and challenging environment Full driving licence and car that can be utilised for work purposes. Desirable Case Management skills ability to accurately maintain records Crisis management skills including risk management Knowledge and commitment to multi-agency partnership working. Experience of delivering presentation/training. Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors In return, we can offer you 25 days annual leave (pro rata for part time hours, eight public holidays (pro rata for part time hours) contributory pension scheme and reimbursement of travel expenses at 45p per mile. Application We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups. 1st Interviews will be held on Tuesday 30th September, and should you be short listed you will be invited to interview on Tuesday 7th October at our offices in Guildford. If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you, or please complete the application form. This recruitment will close by Friday 12th September at 12 NOON How to Apply: Please download the application form from RASASC Guildford's website.
Aug 29, 2025
Full time
We are looking for an Independent Sexual Violence Advisor (ISVA) to join our friendly team of ISVAs at RASASC Guildford. This is a full time position - 5 days/week (35 hours), but we would consider 4 days/week (28 hours) for the right person. We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups. RASASC Guildford is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992. We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish. We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme. Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse. ISVA ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client. This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes. You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients. You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader. We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification. Job Description To support survivors of rape and sexual abuse. It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, sexual health clinic and other local services. The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process. The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey. The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post. Key Tasks The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor. Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor. To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse. Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC. To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team. The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is currently delivered virtually but subject to change, possibly face to face in Rugby or Manchester over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away. Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager. to attend monthly one to one supervision with team leader and monthly clinical supervision Personal Specification Experience : Essential Excellent interpersonal skills and communication skills Excellent organisational skills and a proven ability to prioritise workload, including time management skills Experience of working with vulnerable people Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols Handling confidential information Ability to work on your own and as part of a small team in a busy and challenging environment Full driving licence and car that can be utilised for work purposes. Desirable Case Management skills ability to accurately maintain records Crisis management skills including risk management Knowledge and commitment to multi-agency partnership working. Experience of delivering presentation/training. Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors In return, we can offer you 25 days annual leave (pro rata for part time hours, eight public holidays (pro rata for part time hours) contributory pension scheme and reimbursement of travel expenses at 45p per mile. Application We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups. 1st Interviews will be held on Tuesday 30th September, and should you be short listed you will be invited to interview on Tuesday 7th October at our offices in Guildford. If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you, or please complete the application form. This recruitment will close by Friday 12th September at 12 NOON How to Apply: Please download the application form from RASASC Guildford's website.
