TUPE Advisor London 6 months FTC Salary up to 50,000 Hybrid 3 days a week Superb opportunity for my client - a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the heart of their success, and they are committed to ensuring every colleague feels valued, supported, and empowered. As their business continues to expand, they require a TUPE Advisor to provide expert support on TUPE transfers, union consultation, and colleague integration during contract mobilisations. Role Purpose The TUPE Advisor supports the successful delivery of contract mobilisations and demobilisations, with a strong focus on TUPE transfers, employee relations, and union engagement . The role ensures that legal obligations are met, colleague experience is prioritised, and operational leaders are equipped to manage people transitions effectively. Key Responsibilities TUPE & Workforce Mobilisation Support the end-to-end process of TUPE in- and out-transfers, ensuring compliance with legislation. Coordinate the collection, validation, and transfer of employee data for mobilisation projects. Support planning and delivery of consultation meetings with colleagues and representatives. Provide guidance to managers and colleagues on TUPE processes, rights, and obligations. Union & Employee Engagement Work closely with trade union representatives during consultation, fostering open and constructive relationships. Support collective and individual consultation processes, ensuring communication is clear, fair, and transparent. Act as a trusted point of contact for colleagues during mobilisation, responding to questions and concerns with empathy. Change Management & Integration Support mobilisation project teams with HR input, timelines, and checklists. Help ensure policies, procedures, and terms and conditions are aligned and implemented correctly post-transfer. Identify potential risks and escalate issues where needed to minimise disruption. Employee Relations & Compliance Provide HR support for ER issues arising during mobilisations, including grievances, absence, and contract queries. Ensure consistency in approach across regions and compliance with employment legislation. Contribute to developing and updating HR processes to improve mobilisation delivery. Experience & Skills Required HR experience with a strong track record of supporting TUPE transfers and mobilisations . Knowledge of UK employment law, particularly TUPE and collective consultation requirements. Experience engaging with trade unions in a collaborative and professional manner. Strong interpersonal skills with the ability to build trust and credibility quickly. Organised and detail-oriented, able to manage multiple mobilisation activities at the same time. Resilient, adaptable, and comfortable working in a fast-paced operational environment. Experience in cleaning, facilities management, or similar large, unionised, multi-site environments is desirable. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Sep 04, 2025
Contractor
TUPE Advisor London 6 months FTC Salary up to 50,000 Hybrid 3 days a week Superb opportunity for my client - a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the heart of their success, and they are committed to ensuring every colleague feels valued, supported, and empowered. As their business continues to expand, they require a TUPE Advisor to provide expert support on TUPE transfers, union consultation, and colleague integration during contract mobilisations. Role Purpose The TUPE Advisor supports the successful delivery of contract mobilisations and demobilisations, with a strong focus on TUPE transfers, employee relations, and union engagement . The role ensures that legal obligations are met, colleague experience is prioritised, and operational leaders are equipped to manage people transitions effectively. Key Responsibilities TUPE & Workforce Mobilisation Support the end-to-end process of TUPE in- and out-transfers, ensuring compliance with legislation. Coordinate the collection, validation, and transfer of employee data for mobilisation projects. Support planning and delivery of consultation meetings with colleagues and representatives. Provide guidance to managers and colleagues on TUPE processes, rights, and obligations. Union & Employee Engagement Work closely with trade union representatives during consultation, fostering open and constructive relationships. Support collective and individual consultation processes, ensuring communication is clear, fair, and transparent. Act as a trusted point of contact for colleagues during mobilisation, responding to questions and concerns with empathy. Change Management & Integration Support mobilisation project teams with HR input, timelines, and checklists. Help ensure policies, procedures, and terms and conditions are aligned and implemented correctly post-transfer. Identify potential risks and escalate issues where needed to minimise disruption. Employee Relations & Compliance Provide HR support for ER issues arising during mobilisations, including grievances, absence, and contract queries. Ensure consistency in approach across regions and compliance with employment legislation. Contribute to developing and updating HR processes to improve mobilisation delivery. Experience & Skills Required HR experience with a strong track record of supporting TUPE transfers and mobilisations . Knowledge of UK employment law, particularly TUPE and collective consultation requirements. Experience engaging with trade unions in a collaborative and professional manner. Strong interpersonal skills with the ability to build trust and credibility quickly. Organised and detail-oriented, able to manage multiple mobilisation activities at the same time. Resilient, adaptable, and comfortable working in a fast-paced operational environment. Experience in cleaning, facilities management, or similar large, unionised, multi-site environments is desirable. RG Setsquare is acting as an Employment Business in relation to this vacancy.
About the Role: An established Hitchin manufacturing firm is seeking an accomplished HR Advisor. This standalone role offers the opportunity to provide comprehensive HR support and ensure legal compliance and best practices across all people-related matters. The workforce comprises approximately 50-60 employees, with a mix of 25% commercial and 75% manual workers. Key Responsibilities: Ensure fair, transparent, and legally compliant HR practices Support the business in mitigating employment risks by ensuring adherence to current legislation and best practices Maintain and update HR policies, procedures, and employee handbooks Provide professional HR advice and guidance to managers on staff development, performance management, salary reviews, employee relations, and change management initiatives Manage the end-to-end recruitment process, ensuring equality, fairness, and compliance with employment law Oversee absence management processes, including return-to-work interviews and occupational health referrals Promote and maintain HR practices that align with the company culture and values Coordinate and administer Health and Safety activities in collaboration with the senior management team and board Provide HR-related data to Finance for the payroll process for hourly-paid staff Undertake additional HR tasks and projects as requested. Carry out all related HR Admin Maintaining valid business liciences, H&S certificates and insurance docs Helping with external auditors requesting evidence of documentation As our ideal HR Advisor for this role, you will essentially bring: A CIPD Postgraduate Qualification (Level 3 or above) or be well qualified by experience Minimum of 2 years' proven generalist HR experience, including post-qualification advisory responsibility Strong experience supporting senior management with HR guidance Proven working knowledge of current employment law Knowledge of on site H&S requirements and documentation Excellent communication skills both written and verbal Strong project management skills Good IT proficiency with a sound understanding of email, Word, Excel, and databases Excellent interpersonal skills with the ability to discuss complex HR issues at both management and staff levels Be comfortable working independently as a standalone HR professional Additional attributes would be desirable: Previous HR experience within a manufacturing or industrial environment Familiarity with factory Health & Safety procedures Experience with Moorepay or similar HRM/ Payroll system IOSH qualification Some additional points to note: Willingness to travel occasionally for business if required This position is coming available August 2025 Benefits: 23 days annual leave per annum, plus Bank Holidays Annual shutdown during the Christmas period with any working days not covered by Statutory Bank Holiday paid for Auto Enrolment Pension Scheme Life Assurance Benefit scheme Free parking at your Hitchin site Please Note: This is a well-rounded and autonomous HR role, best suited to someone who enjoys hands-on work and values stability over upward progression. How to Apply: If you are an accomplished HR Advisor, ideally with experience in an industrial setting and familiar with factory Health & Safety, Tate would love to hear from you. Please submit your CV demonstrating your suitability for the role. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Sep 04, 2025
Full time
About the Role: An established Hitchin manufacturing firm is seeking an accomplished HR Advisor. This standalone role offers the opportunity to provide comprehensive HR support and ensure legal compliance and best practices across all people-related matters. The workforce comprises approximately 50-60 employees, with a mix of 25% commercial and 75% manual workers. Key Responsibilities: Ensure fair, transparent, and legally compliant HR practices Support the business in mitigating employment risks by ensuring adherence to current legislation and best practices Maintain and update HR policies, procedures, and employee handbooks Provide professional HR advice and guidance to managers on staff development, performance management, salary reviews, employee relations, and change management initiatives Manage the end-to-end recruitment process, ensuring equality, fairness, and compliance with employment law Oversee absence management processes, including return-to-work interviews and occupational health referrals Promote and maintain HR practices that align with the company culture and values Coordinate and administer Health and Safety activities in collaboration with the senior management team and board Provide HR-related data to Finance for the payroll process for hourly-paid staff Undertake additional HR tasks and projects as requested. Carry out all related HR Admin Maintaining valid business liciences, H&S certificates and insurance docs Helping with external auditors requesting evidence of documentation As our ideal HR Advisor for this role, you will essentially bring: A CIPD Postgraduate Qualification (Level 3 or above) or be well qualified by experience Minimum of 2 years' proven generalist HR experience, including post-qualification advisory responsibility Strong experience supporting senior management with HR guidance Proven working knowledge of current employment law Knowledge of on site H&S requirements and documentation Excellent communication skills both written and verbal Strong project management skills Good IT proficiency with a sound understanding of email, Word, Excel, and databases Excellent interpersonal skills with the ability to discuss complex HR issues at both management and staff levels Be comfortable working independently as a standalone HR professional Additional attributes would be desirable: Previous HR experience within a manufacturing or industrial environment Familiarity with factory Health & Safety procedures Experience with Moorepay or similar HRM/ Payroll system IOSH qualification Some additional points to note: Willingness to travel occasionally for business if required This position is coming available August 2025 Benefits: 23 days annual leave per annum, plus Bank Holidays Annual shutdown during the Christmas period with any working days not covered by Statutory Bank Holiday paid for Auto Enrolment Pension Scheme Life Assurance Benefit scheme Free parking at your Hitchin site Please Note: This is a well-rounded and autonomous HR role, best suited to someone who enjoys hands-on work and values stability over upward progression. How to Apply: If you are an accomplished HR Advisor, ideally with experience in an industrial setting and familiar with factory Health & Safety, Tate would love to hear from you. Please submit your CV demonstrating your suitability for the role. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Are you a risk and compliance professional who has an understanding of conflict of interest within the financial services or legal sector? Are you happy to work in in Bristol 1 or 2 days a week? If the answer to these questions is yes then we'd be keen to hear from you. Our client is looking for a compliance professional to join the risk team as as a Junior Conflict of interest Advisor where you will be involved in conflicts assessments and end to end conflict analysis identifying where there is a potential failings and highlighting the areas of concern in order to manage and mitigate any potential challenges. This newly created role is due to growth and will be part of a very successful compliance team and your primary responsibility will be to make decisions and investigate on whether new areas of work are able to be taken on. This is a really exciting role for the right person who will either have a background within the legal sector or be working within one of the BIG4 accountancy firms where you've been working within the legal finance team dealing with assessment of conflict. If this sounds like an opportunity that would interest you then please get in touch through application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Sep 04, 2025
Full time
Are you a risk and compliance professional who has an understanding of conflict of interest within the financial services or legal sector? Are you happy to work in in Bristol 1 or 2 days a week? If the answer to these questions is yes then we'd be keen to hear from you. Our client is looking for a compliance professional to join the risk team as as a Junior Conflict of interest Advisor where you will be involved in conflicts assessments and end to end conflict analysis identifying where there is a potential failings and highlighting the areas of concern in order to manage and mitigate any potential challenges. This newly created role is due to growth and will be part of a very successful compliance team and your primary responsibility will be to make decisions and investigate on whether new areas of work are able to be taken on. This is a really exciting role for the right person who will either have a background within the legal sector or be working within one of the BIG4 accountancy firms where you've been working within the legal finance team dealing with assessment of conflict. If this sounds like an opportunity that would interest you then please get in touch through application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Senior People Partner London Hybrid 3 days Fantastic career opportunity My clients are a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the centre of everything they do, and they are committed to creating a safe, fair, and supportive environment where every colleague can thrive. Role Purpose The Senior People Partner provides expert support to operational leaders across the business, with a particular focus on employee relations casework, TUPE mobilisations, and redundancy programmes. Acting as a trusted advisor, the role ensures that people processes are compliant, fair, and aligned with our company values, while supporting business continuity and colleague wellbeing. Key Responsibilities Employee Relations (ER) Act as the lead advisor on complex and sensitive ER cases, including disciplinary, grievance, absence, and performance issues. Provide guidance and coaching to managers to handle ER cases effectively and consistently. Ensure all ER matters are managed in line with employment legislation, company policy, and best practice. Identify ER trends and risks, and recommend proactive interventions to reduce issues. TUPE & Mobilisation Support on the HR aspects of TUPE in- and out-transfers, ensuring full compliance with legislation. Coordinate consultation processes with colleagues and trade unions, ensuring clear and transparent communication. Partner with operations and client teams to deliver smooth contract mobilisations and demobilisations. Act as a subject matter expert on TUPE, providing training and guidance to operational leaders. Redundancy & Change Programmes Provide HR expertise on redundancy programmes, including consultation planning, communication, and compliance. Support managers in delivering fair and legally compliant redundancy processes. Advise on workforce restructuring, redeployment, and change initiatives to support business needs. Ensure colleague experience is prioritised during periods of change. Stakeholder Support & Leadership Partner with operational and functional leaders to resolve people issues in a timely and effective way. Build strong relationships with trade union representatives, promoting collaborative working. Provide coaching, challenge, and support to leaders on people management capability. Escalate risks appropriately, balancing legal, ethical, and commercial considerations. Experience & Skills Required Proven experience as a Senior HR Business Partner / People Partner in a large, multi-site organisation with a significant frontline workforce. Strong track record of managing complex ER casework independently. Significant experience in leading TUPE transfers and mobilisations. Demonstrated expertise in redundancy and organisational change programmes. Solid knowledge of UK employment law and HR best practice. Excellent stakeholder management, influencing, and coaching skills. Strong organisational skills, with ability to manage multiple priorities simultaneously. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Sep 04, 2025
Full time
Senior People Partner London Hybrid 3 days Fantastic career opportunity My clients are a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the centre of everything they do, and they are committed to creating a safe, fair, and supportive environment where every colleague can thrive. Role Purpose The Senior People Partner provides expert support to operational leaders across the business, with a particular focus on employee relations casework, TUPE mobilisations, and redundancy programmes. Acting as a trusted advisor, the role ensures that people processes are compliant, fair, and aligned with our company values, while supporting business continuity and colleague wellbeing. Key Responsibilities Employee Relations (ER) Act as the lead advisor on complex and sensitive ER cases, including disciplinary, grievance, absence, and performance issues. Provide guidance and coaching to managers to handle ER cases effectively and consistently. Ensure all ER matters are managed in line with employment legislation, company policy, and best practice. Identify ER trends and risks, and recommend proactive interventions to reduce issues. TUPE & Mobilisation Support on the HR aspects of TUPE in- and out-transfers, ensuring full compliance with legislation. Coordinate consultation processes with colleagues and trade unions, ensuring clear and transparent communication. Partner with operations and client teams to deliver smooth contract mobilisations and demobilisations. Act as a subject matter expert on TUPE, providing training and guidance to operational leaders. Redundancy & Change Programmes Provide HR expertise on redundancy programmes, including consultation planning, communication, and compliance. Support managers in delivering fair and legally compliant redundancy processes. Advise on workforce restructuring, redeployment, and change initiatives to support business needs. Ensure colleague experience is prioritised during periods of change. Stakeholder Support & Leadership Partner with operational and functional leaders to resolve people issues in a timely and effective way. Build strong relationships with trade union representatives, promoting collaborative working. Provide coaching, challenge, and support to leaders on people management capability. Escalate risks appropriately, balancing legal, ethical, and commercial considerations. Experience & Skills Required Proven experience as a Senior HR Business Partner / People Partner in a large, multi-site organisation with a significant frontline workforce. Strong track record of managing complex ER casework independently. Significant experience in leading TUPE transfers and mobilisations. Demonstrated expertise in redundancy and organisational change programmes. Solid knowledge of UK employment law and HR best practice. Excellent stakeholder management, influencing, and coaching skills. Strong organisational skills, with ability to manage multiple priorities simultaneously. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Are you a risk and compliance professional who is experienced with conflict of interest within the legal sector? Do you undertake conflict of interest assessments? Are you happy to work in in Bristol 1 or 2 days a week? If the answer to these questions is yes then we'd be keen to hear from you. Our client is looking for a conflicts professional to join the risk team as as a Conflicts Advisor where you will take the lead in conflicts assessments and end to end conflict analysis identifying where there is a potential failings and highlighting the areas of concern in order to manage and mitigate any potential challenges. This newly created role is due to growth and will be part of a very successful compliance team and your primary responsibility will be to make decisions and investigate on whether new areas of work are able to be taken on. This is a really exciting role for the right person who will either have a background within the legal sector or be working within one of the BIG4 accountancy firms where you've been working within the legal finance team dealing with assessment of conflict. If this sounds like an opportunity that would interest you then please get in touch through application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Sep 04, 2025
Full time
Are you a risk and compliance professional who is experienced with conflict of interest within the legal sector? Do you undertake conflict of interest assessments? Are you happy to work in in Bristol 1 or 2 days a week? If the answer to these questions is yes then we'd be keen to hear from you. Our client is looking for a conflicts professional to join the risk team as as a Conflicts Advisor where you will take the lead in conflicts assessments and end to end conflict analysis identifying where there is a potential failings and highlighting the areas of concern in order to manage and mitigate any potential challenges. This newly created role is due to growth and will be part of a very successful compliance team and your primary responsibility will be to make decisions and investigate on whether new areas of work are able to be taken on. This is a really exciting role for the right person who will either have a background within the legal sector or be working within one of the BIG4 accountancy firms where you've been working within the legal finance team dealing with assessment of conflict. If this sounds like an opportunity that would interest you then please get in touch through application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Part-Time Health & Safety Advisor - Temp Southside of Edinburgh based hybrid working available Part-Time Hours flexible on specific hours & days to be worked - up to 25 hours Temp role for a minimum of 2 months strong potential for extension & may become permanent Pay rate up to 24.00 per hour + holiday pay (depending on skills & relevant experience) Search Consultancy are currently working exclusively with an Edinburgh based client in the housing services sector to recruit an experienced Health & Safety Advisor Officer on a Part-Time Temporary basis during a period of transition for the business. Sitting within the HR team & reporting to both the Head of HR & CEO, the successful candidate will be responsible for developing and supporting the Health and Safety processes, procedures and systems within the business, as well as providing guidance and support on health, safety and environmental issues across the business & it's locations. This is a Part-Time role working up to a maximum of 25 hours per week between Monday & Friday. The client is happy to be flexible in terms of the number of hours worked and the days & times these hours are worked in the week to suit the availability and commitments of the successful candidate. Duties involved in this role will include: Act as Health & Safety "Competent Person", acting as the 'go-to' person for H&S advice and assistance across the business Leading on development of a positive H&S culture Manage the Policy and Procedure framework for H&S, ensuring that H&S policy is fit for purpose and regularly reviewed Co-ordinate legal and statutory requirements relating to the sector, recording and reporting any non-compliance and following up on any actions Offering guidance and support in relation to Risk Management Supporting with delivery of fire risk assessments across locations ensuring that risks are controlled and preventative measures in place Development of a regular H&S check process to be conducted by colleagues Delivering relevant H&S audits and reports Developing & rolling out the company's incident reporting system, maintaining accident, incident and near miss records and compliance with the reporting of Injuries, diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) Leading on accident and incident investigations Providing organisational guidance in relation to H&S training requirements for staff Various other related H&S duties as required In order to be considered for this role your skills and experience should include: Previous relevant experience within a specific Health & Safety advisor role carrying out duties in line with the above - this experience is ESSENTIAL and candidates who have this experience from either the Housing or Care sector would be at a distinct advantage Excellent communication skills, both written and verbal - this is absolutely ESSENTIAL as you will be in communications with both internal and external stakeholders at all levels Candidates who have or are working towards IOSH or NEBOSH would be preferred, although this is not essential Solid IT Skills including the full MS Office suite If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Sep 04, 2025
Contractor
Part-Time Health & Safety Advisor - Temp Southside of Edinburgh based hybrid working available Part-Time Hours flexible on specific hours & days to be worked - up to 25 hours Temp role for a minimum of 2 months strong potential for extension & may become permanent Pay rate up to 24.00 per hour + holiday pay (depending on skills & relevant experience) Search Consultancy are currently working exclusively with an Edinburgh based client in the housing services sector to recruit an experienced Health & Safety Advisor Officer on a Part-Time Temporary basis during a period of transition for the business. Sitting within the HR team & reporting to both the Head of HR & CEO, the successful candidate will be responsible for developing and supporting the Health and Safety processes, procedures and systems within the business, as well as providing guidance and support on health, safety and environmental issues across the business & it's locations. This is a Part-Time role working up to a maximum of 25 hours per week between Monday & Friday. The client is happy to be flexible in terms of the number of hours worked and the days & times these hours are worked in the week to suit the availability and commitments of the successful candidate. Duties involved in this role will include: Act as Health & Safety "Competent Person", acting as the 'go-to' person for H&S advice and assistance across the business Leading on development of a positive H&S culture Manage the Policy and Procedure framework for H&S, ensuring that H&S policy is fit for purpose and regularly reviewed Co-ordinate legal and statutory requirements relating to the sector, recording and reporting any non-compliance and following up on any actions Offering guidance and support in relation to Risk Management Supporting with delivery of fire risk assessments across locations ensuring that risks are controlled and preventative measures in place Development of a regular H&S check process to be conducted by colleagues Delivering relevant H&S audits and reports Developing & rolling out the company's incident reporting system, maintaining accident, incident and near miss records and compliance with the reporting of Injuries, diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) Leading on accident and incident investigations Providing organisational guidance in relation to H&S training requirements for staff Various other related H&S duties as required In order to be considered for this role your skills and experience should include: Previous relevant experience within a specific Health & Safety advisor role carrying out duties in line with the above - this experience is ESSENTIAL and candidates who have this experience from either the Housing or Care sector would be at a distinct advantage Excellent communication skills, both written and verbal - this is absolutely ESSENTIAL as you will be in communications with both internal and external stakeholders at all levels Candidates who have or are working towards IOSH or NEBOSH would be preferred, although this is not essential Solid IT Skills including the full MS Office suite If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Your new firm This respected national practice is renowned for its expertise in high-value personal injury litigation, particularly in the catastrophic and complex injury space. With a strong presence across the UK and a collaborative, forward-thinking culture, the firm continues to expand its specialist offering. The team operates across multiple offices and embraces flexible and remote working, making this an ideal opportunity for lawyers seeking a dynamic and agile environment. Your new role You'll be joining a nationally recognised team that handles some of the most severe and technically challenging injury claims in the market. The caseload includes matters involving traumatic brain injuries, spinal injuries, amputations, and high-value fatal accident claims. Depending on your level of experience, you'll either manage your own portfolio of complex cases or support senior lawyers and partners on multi-million-pound litigation. The team works with a mix of insurer clients and large corporates, offering a stimulating and varied client base. You'll be expected to contribute to strategic case planning, client engagement, and business development initiatives. The role also includes opportunities for involvement in pre-litigation investigations and advisory work, allowing you to build long-term relationships and deliver proactive legal solutions. What you'll need to succeed You'll be a qualified Solicitor or Chartered Legal Executive with experience - or a strong interest - in personal injury or catastrophic claims. Confident client handling, commercial awareness, and a collaborative approach are essential, along with solid technical knowledge, strong communication skills, and alignment with the firm's values. What you'll get in return This is a fantastic opportunity to join a progressive firm that prioritises flexibility, wellbeing, and career development. You'll benefit from a competitive remuneration package, including private medical insurance, income protection, and lifestyle perks such as discounted gym membership. The firm offers structured development pathways, professional funding, and regular social events-both in-person and virtual. You'll also have the chance to contribute to meaningful ESG programmes and be part of a workplace that celebrates diversity, inclusion, and authenticity. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 04, 2025
Full time
Your new firm This respected national practice is renowned for its expertise in high-value personal injury litigation, particularly in the catastrophic and complex injury space. With a strong presence across the UK and a collaborative, forward-thinking culture, the firm continues to expand its specialist offering. The team operates across multiple offices and embraces flexible and remote working, making this an ideal opportunity for lawyers seeking a dynamic and agile environment. Your new role You'll be joining a nationally recognised team that handles some of the most severe and technically challenging injury claims in the market. The caseload includes matters involving traumatic brain injuries, spinal injuries, amputations, and high-value fatal accident claims. Depending on your level of experience, you'll either manage your own portfolio of complex cases or support senior lawyers and partners on multi-million-pound litigation. The team works with a mix of insurer clients and large corporates, offering a stimulating and varied client base. You'll be expected to contribute to strategic case planning, client engagement, and business development initiatives. The role also includes opportunities for involvement in pre-litigation investigations and advisory work, allowing you to build long-term relationships and deliver proactive legal solutions. What you'll need to succeed You'll be a qualified Solicitor or Chartered Legal Executive with experience - or a strong interest - in personal injury or catastrophic claims. Confident client handling, commercial awareness, and a collaborative approach are essential, along with solid technical knowledge, strong communication skills, and alignment with the firm's values. What you'll get in return This is a fantastic opportunity to join a progressive firm that prioritises flexibility, wellbeing, and career development. You'll benefit from a competitive remuneration package, including private medical insurance, income protection, and lifestyle perks such as discounted gym membership. The firm offers structured development pathways, professional funding, and regular social events-both in-person and virtual. You'll also have the chance to contribute to meaningful ESG programmes and be part of a workplace that celebrates diversity, inclusion, and authenticity. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Personal Tax Senior Manager ACA CTA STEP Your new company My client is a leading Top 10 Firm with a fantastic reputation across the professional sector. Their service to clients is award-winning by an excellent team with deep knowledge providing both compliance and advisory services. Their approach is very proactive, building relationships with their clients, ensuring that they are delivering to their needs accordingly. They are looking for a qualified tax professional to join their unique team, dealing with a portfolio of UHNWI, business owners, directors of PE backed businesses and asset managers. The culture of the firm is very collaborative, with an open-door policy, communal work spaces and are a sociable team. Your new role Deliver excellent client service by maintaining client relationshipsManage a portfolio of personal clients with complex tax affairs, focusing on non-UK domiciled individuals, HNWIs, and some trustsDay to day responsibility for meeting both client and compliance deadlines, monitoring time limits and electionsLiaise proactively with clients on advisory mattersAssisting Partners in, and where appropriate, lead tax planning projects such as non-domicile issues, onshore and offshore trusts (and other structures) and, capital gains and inheritance tax issuesManage HMRC enquiries and LDF related matters and dealing with HMRC correspondence of both compliance and advisory natureResponsible for billing and monitoring budgetsReview compliance and basic advisory work prepared by more junior members of staffAssist with managing junior members of staff including helping them with technical and personal developmentEngage in personal business development activities and support business development activities of the team What you'll need to succeed You will be a qualified tax professional, ACA, CTA, STEP or equivalent. Experience within professional services such as accountancy or legal firms is a must. Excellent communication skills, with the ability to grow relationships, ask questions of clients, provide alternative solutions and scenarios to clients to cover all bases and have a proactive approach to advisory work. What you'll get in return You will receive a salary depending on experience up to £85,000. Hybrid and flexible working options available with 2 days working from home. My client works in an excellent office, equipped with a pool table, table tennis, communal eating facilities, excellent grounds to the office for lunchtime walks through gardens and a 10 minute walk to the centre of town. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Personal Tax Senior Manager ACA CTA STEP Your new company My client is a leading Top 10 Firm with a fantastic reputation across the professional sector. Their service to clients is award-winning by an excellent team with deep knowledge providing both compliance and advisory services. Their approach is very proactive, building relationships with their clients, ensuring that they are delivering to their needs accordingly. They are looking for a qualified tax professional to join their unique team, dealing with a portfolio of UHNWI, business owners, directors of PE backed businesses and asset managers. The culture of the firm is very collaborative, with an open-door policy, communal work spaces and are a sociable team. Your new role Deliver excellent client service by maintaining client relationshipsManage a portfolio of personal clients with complex tax affairs, focusing on non-UK domiciled individuals, HNWIs, and some trustsDay to day responsibility for meeting both client and compliance deadlines, monitoring time limits and electionsLiaise proactively with clients on advisory mattersAssisting Partners in, and where appropriate, lead tax planning projects such as non-domicile issues, onshore and offshore trusts (and other structures) and, capital gains and inheritance tax issuesManage HMRC enquiries and LDF related matters and dealing with HMRC correspondence of both compliance and advisory natureResponsible for billing and monitoring budgetsReview compliance and basic advisory work prepared by more junior members of staffAssist with managing junior members of staff including helping them with technical and personal developmentEngage in personal business development activities and support business development activities of the team What you'll need to succeed You will be a qualified tax professional, ACA, CTA, STEP or equivalent. Experience within professional services such as accountancy or legal firms is a must. Excellent communication skills, with the ability to grow relationships, ask questions of clients, provide alternative solutions and scenarios to clients to cover all bases and have a proactive approach to advisory work. What you'll get in return You will receive a salary depending on experience up to £85,000. Hybrid and flexible working options available with 2 days working from home. My client works in an excellent office, equipped with a pool table, table tennis, communal eating facilities, excellent grounds to the office for lunchtime walks through gardens and a 10 minute walk to the centre of town. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Your new firm A highly respected law firm is seeking a talented Associate or Senior Associate to join its thriving Private Client team in Exeter. With a reputation for delivering practical, bespoke advice to a diverse client base-including families, individuals, trustees, and private wealth advisors - this firm offers a collaborative, intellectually stimulating environment and a proven track record of nurturing legal talent. Your new role This is a unique opportunity to work across a broad spectrum of private client matters, both domestic and international. You'll advise on estate and asset protection planning, draft tax-efficient wills and trusts, and manage probate and estate administration. You'll also support clients with Powers of Attorney, Court of Protection matters, and residence and domicile planning for cross-border families and trusts.You'll play a key role in mentoring junior legal staff, contributing to marketing initiatives, and ensuring compliance with Lexcel procedures. The role offers a balance of technical challenge, client engagement, and strategic input, with scope to shape your career within a growing and well-supported team. What you'll need to succeed You'll be an experienced and qualified solicitor (or equivalent) with practise of private client work and a strong grasp of estate planning, trust creation, and tax-efficient structuring. STEP membership or progress toward qualification is highly desirable. You'll bring excellent technical skills, commercial awareness, and a proactive approach to client service and business development.The ideal candidate will confidently manage files with accuracy and efficiency, communicate clearly with clients and colleagues, and bring experience in mentoring junior staff. A strong interest in marketing and client engagement is key, alongside a commitment to service excellence and sound financial management. What you'll get in return This is a rare opportunity to join a well-established team with a supportive culture and a clear Pathway for career progression. You'll benefit from first-class training, flexible working arrangements, and exposure to high-quality work across UK and international jurisdictions.The firm offers a competitive salary, hybrid working options, and access to a structured Career Development Framework. You'll be part of a vibrant, growing department where your contributions are valued and your ambitions supported. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. Please note that we offer £500 for successful referrals, so if you have any friends or colleagues who might be keen to hear more, please do pass on my details. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 04, 2025
Full time
Your new firm A highly respected law firm is seeking a talented Associate or Senior Associate to join its thriving Private Client team in Exeter. With a reputation for delivering practical, bespoke advice to a diverse client base-including families, individuals, trustees, and private wealth advisors - this firm offers a collaborative, intellectually stimulating environment and a proven track record of nurturing legal talent. Your new role This is a unique opportunity to work across a broad spectrum of private client matters, both domestic and international. You'll advise on estate and asset protection planning, draft tax-efficient wills and trusts, and manage probate and estate administration. You'll also support clients with Powers of Attorney, Court of Protection matters, and residence and domicile planning for cross-border families and trusts.You'll play a key role in mentoring junior legal staff, contributing to marketing initiatives, and ensuring compliance with Lexcel procedures. The role offers a balance of technical challenge, client engagement, and strategic input, with scope to shape your career within a growing and well-supported team. What you'll need to succeed You'll be an experienced and qualified solicitor (or equivalent) with practise of private client work and a strong grasp of estate planning, trust creation, and tax-efficient structuring. STEP membership or progress toward qualification is highly desirable. You'll bring excellent technical skills, commercial awareness, and a proactive approach to client service and business development.The ideal candidate will confidently manage files with accuracy and efficiency, communicate clearly with clients and colleagues, and bring experience in mentoring junior staff. A strong interest in marketing and client engagement is key, alongside a commitment to service excellence and sound financial management. What you'll get in return This is a rare opportunity to join a well-established team with a supportive culture and a clear Pathway for career progression. You'll benefit from first-class training, flexible working arrangements, and exposure to high-quality work across UK and international jurisdictions.The firm offers a competitive salary, hybrid working options, and access to a structured Career Development Framework. You'll be part of a vibrant, growing department where your contributions are valued and your ambitions supported. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. Please note that we offer £500 for successful referrals, so if you have any friends or colleagues who might be keen to hear more, please do pass on my details. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Our client is a well-established, family-run business and a trusted manufacturer and supplier of high-quality products. As a business, they are committed to innovation, sustainability, and excellence in customer service across various sectors. Role Overview We are looking for a proactive and hands-on HR Advisor to take full responsibility for all HR functions within the business. This is a stand-alone role, ideal for someone who enjoys working closely with all departments and making a real impact on company culture, compliance, and employee development. The successful candidate will be CIPD Level 3 qualified (or above) and will bring both operational HR knowledge and a pragmatic, people-first approach. Key Responsibilities Act as the first point of contact for all HR-related queries from employees and managers. Provide comprehensive HR advice and guidance in line with employment law and company policies. Manage the full employee lifecycle, from recruitment and onboarding to performance reviews, development, and offboarding. Lead recruitment processes, including job descriptions, interviews, and onboarding. Maintain and develop HR policies, procedures, and the employee handbook to ensure compliance and best practices. Administer and support disciplinary, grievance, and capability processes. Oversee absence management, including holiday records, sickness, and return-to-work processes. Support line managers with performance management and employee development plans. Maintain accurate HR records and manage the HRIS system. Ensure compliance with all legal and regulatory requirements, including right to work checks and GDPR. Champion a positive company culture and employee engagement initiatives. Liaise with external providers, including payroll, training, and occupational health. Skills and Experience CIPD Level 3 qualified (minimum). Proven generalist HR experience, ideally in a stand-alone or advisory role. Up-to-date knowledge of UK employment law and HR best practices. Strong interpersonal and communication skills. Ability to build trusted relationships across all levels of the business. Organised and detail-oriented with the ability to prioritise and manage a varied workload. Proficient in MS Office and HR systems. Why Join? Be part of a supportive and values-driven team in a respected British manufacturing business. Take ownership of a critical business function with the autonomy to make a real difference. Competitive salary and benefits. Opportunities for further training and CIPD support. Additional Information: Working hours: Mon -Thurs 8am -4:30 pm, with an early finish at 2pm every Friday. On-site working. 28 holidays, bank holidays & Christmas off. Company Pension. Company sick pay. Cash Plan, after probation. Access to Free Financial Advice. Life Assurance. Flexible Family Leave. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed). Alternatively, connect with me on LinkedIn via the following link: (url removed)/
Sep 04, 2025
Full time
Our client is a well-established, family-run business and a trusted manufacturer and supplier of high-quality products. As a business, they are committed to innovation, sustainability, and excellence in customer service across various sectors. Role Overview We are looking for a proactive and hands-on HR Advisor to take full responsibility for all HR functions within the business. This is a stand-alone role, ideal for someone who enjoys working closely with all departments and making a real impact on company culture, compliance, and employee development. The successful candidate will be CIPD Level 3 qualified (or above) and will bring both operational HR knowledge and a pragmatic, people-first approach. Key Responsibilities Act as the first point of contact for all HR-related queries from employees and managers. Provide comprehensive HR advice and guidance in line with employment law and company policies. Manage the full employee lifecycle, from recruitment and onboarding to performance reviews, development, and offboarding. Lead recruitment processes, including job descriptions, interviews, and onboarding. Maintain and develop HR policies, procedures, and the employee handbook to ensure compliance and best practices. Administer and support disciplinary, grievance, and capability processes. Oversee absence management, including holiday records, sickness, and return-to-work processes. Support line managers with performance management and employee development plans. Maintain accurate HR records and manage the HRIS system. Ensure compliance with all legal and regulatory requirements, including right to work checks and GDPR. Champion a positive company culture and employee engagement initiatives. Liaise with external providers, including payroll, training, and occupational health. Skills and Experience CIPD Level 3 qualified (minimum). Proven generalist HR experience, ideally in a stand-alone or advisory role. Up-to-date knowledge of UK employment law and HR best practices. Strong interpersonal and communication skills. Ability to build trusted relationships across all levels of the business. Organised and detail-oriented with the ability to prioritise and manage a varied workload. Proficient in MS Office and HR systems. Why Join? Be part of a supportive and values-driven team in a respected British manufacturing business. Take ownership of a critical business function with the autonomy to make a real difference. Competitive salary and benefits. Opportunities for further training and CIPD support. Additional Information: Working hours: Mon -Thurs 8am -4:30 pm, with an early finish at 2pm every Friday. On-site working. 28 holidays, bank holidays & Christmas off. Company Pension. Company sick pay. Cash Plan, after probation. Access to Free Financial Advice. Life Assurance. Flexible Family Leave. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed). Alternatively, connect with me on LinkedIn via the following link: (url removed)/
Are you an experienced Employment Paralegal looking for the next step in your career? This is an exciting opportunity to join a supportive and collaborative employment law team, handling a varied caseload and working with both claimant and respondent matters. The ideal candidate will have at least 18 months experience as an Employment Paralegal, with proven ability to manage their own caseload independently while providing excellent client care. To be considered for the role, you ll require the following essentials: Minimum of 18 months hands-on experience as an Employment Paralegal Strong knowledge of employment law and tribunal processes A legal qualification (Law Degree / CILEX / Paralegal qualification) is desirable but not essential Excellent drafting, proofreading, and written communication skills Ability to manage competing priorities and work to deadlines under pressure Strong IT skills (Microsoft Office and legal case management systems) Commercial awareness and a proactive, solutions-driven approach Confident, professional, and approachable manner with excellent interpersonal skills Within this position, you ll also be: Manage a diverse caseload of employment law matters, acting for both claimants and respondents Liaise confidently with clients, stakeholders, and third parties Draft correspondence, legal documents, and case papers with accuracy and attention to detail Support senior lawyers with case preparation, hearings, and advisory work Maintain accurate case management records, ensuring compliance with money laundering regulations and client account requirements Provide commercial, practical, and solutions-focused advice in line with client objectives Contribute to team development and business growth through strong client service What s on Offer? Competitive salary (£24k £34k, DOE) Excellent benefits package Clear progression opportunities within employment law A friendly, professional, and supportive team environment Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Sep 03, 2025
Full time
Are you an experienced Employment Paralegal looking for the next step in your career? This is an exciting opportunity to join a supportive and collaborative employment law team, handling a varied caseload and working with both claimant and respondent matters. The ideal candidate will have at least 18 months experience as an Employment Paralegal, with proven ability to manage their own caseload independently while providing excellent client care. To be considered for the role, you ll require the following essentials: Minimum of 18 months hands-on experience as an Employment Paralegal Strong knowledge of employment law and tribunal processes A legal qualification (Law Degree / CILEX / Paralegal qualification) is desirable but not essential Excellent drafting, proofreading, and written communication skills Ability to manage competing priorities and work to deadlines under pressure Strong IT skills (Microsoft Office and legal case management systems) Commercial awareness and a proactive, solutions-driven approach Confident, professional, and approachable manner with excellent interpersonal skills Within this position, you ll also be: Manage a diverse caseload of employment law matters, acting for both claimants and respondents Liaise confidently with clients, stakeholders, and third parties Draft correspondence, legal documents, and case papers with accuracy and attention to detail Support senior lawyers with case preparation, hearings, and advisory work Maintain accurate case management records, ensuring compliance with money laundering regulations and client account requirements Provide commercial, practical, and solutions-focused advice in line with client objectives Contribute to team development and business growth through strong client service What s on Offer? Competitive salary (£24k £34k, DOE) Excellent benefits package Clear progression opportunities within employment law A friendly, professional, and supportive team environment Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
I am looking for an Occupational Health Advisor to work as a Remote Case Manager. You can work from anywhere in the UK. We offer a competitive salary for this role. Working from home, you will manage a diverse range of cases, with no two days the same. Your personal growth and professional development are a priority, and you will be guided and encouraged by our clinical trainers and your line manager to reach your full potential. Key Responsibilities Promote employee health and wellbeing by utilising specialist clinical skills to deliver expert assessments and tailored solutions that align with client needs. Conduct case management over the phone, producing high-quality, evidence-based advice reports. Offer clinical supervision and mentorship to less experienced team members. Provide expert occupational health case management for referrals related to attendance, fitness for work, and other occupational health advice requests. What we are looking for We are looking for a skilled Occupational Health professional with NMC Part 1 registration and a postgraduate qualification in Occupational Health (Degree/Diploma). Experience in case management, providing occupational health advice, and the ability to work both independently and as part of a team are essential. Flexibility, a strong work ethic, and a commitment to excellence in practice are also key, along with strong negotiation and motivational skills. The ideal candidate will have excellent written and communication skills, strong time management, IT literacy, and a solid understanding of data protection, confidentiality, and occupational health legislation. Desirable qualifications include a postgraduate OH qualification on Part 3 of the NMC register, an MSc in an OH-related field, or dual RN/RMN registration. Skills such as advanced IT proficiency, teaching, mentoring, team management, and ergonomic advice are advantageous, as is experience delivering occupational health services across diverse settings. Hours We can offer full or part time hours (minimum 3 days a week), 7.5hours per day, where you will be expected to work during the core hours between 8.00am and 6.00pm Monday to Friday. Location Working from abroad is not allowed and will not be considered for this role. Applicants must ensure they are able to legally work and reside in the UK, and must be available to work during UK working hours. Any applications from individuals who are not able to meet these requirements will unfortunately not be considered. Salary We are offering a competitve salary for this role. Company Benefits We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. Our current benefits package is: Competitive annual salary dependent on qualifications and experience Contributory pension scheme up to 6% Life assurance Starting on 25 days annual leave plus bank holidays, increasing with length of service Have a day off for your Birthday (non-contractual benefit) Discounted gym membership Cycle to work scheme Health cashback plan Professional membership fees for clinical staff Annual Fees paid for NMC, HCPC, GMC We also offer a wide range of Career Professional Development (CPD) opportunities
Sep 03, 2025
Full time
I am looking for an Occupational Health Advisor to work as a Remote Case Manager. You can work from anywhere in the UK. We offer a competitive salary for this role. Working from home, you will manage a diverse range of cases, with no two days the same. Your personal growth and professional development are a priority, and you will be guided and encouraged by our clinical trainers and your line manager to reach your full potential. Key Responsibilities Promote employee health and wellbeing by utilising specialist clinical skills to deliver expert assessments and tailored solutions that align with client needs. Conduct case management over the phone, producing high-quality, evidence-based advice reports. Offer clinical supervision and mentorship to less experienced team members. Provide expert occupational health case management for referrals related to attendance, fitness for work, and other occupational health advice requests. What we are looking for We are looking for a skilled Occupational Health professional with NMC Part 1 registration and a postgraduate qualification in Occupational Health (Degree/Diploma). Experience in case management, providing occupational health advice, and the ability to work both independently and as part of a team are essential. Flexibility, a strong work ethic, and a commitment to excellence in practice are also key, along with strong negotiation and motivational skills. The ideal candidate will have excellent written and communication skills, strong time management, IT literacy, and a solid understanding of data protection, confidentiality, and occupational health legislation. Desirable qualifications include a postgraduate OH qualification on Part 3 of the NMC register, an MSc in an OH-related field, or dual RN/RMN registration. Skills such as advanced IT proficiency, teaching, mentoring, team management, and ergonomic advice are advantageous, as is experience delivering occupational health services across diverse settings. Hours We can offer full or part time hours (minimum 3 days a week), 7.5hours per day, where you will be expected to work during the core hours between 8.00am and 6.00pm Monday to Friday. Location Working from abroad is not allowed and will not be considered for this role. Applicants must ensure they are able to legally work and reside in the UK, and must be available to work during UK working hours. Any applications from individuals who are not able to meet these requirements will unfortunately not be considered. Salary We are offering a competitve salary for this role. Company Benefits We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. Our current benefits package is: Competitive annual salary dependent on qualifications and experience Contributory pension scheme up to 6% Life assurance Starting on 25 days annual leave plus bank holidays, increasing with length of service Have a day off for your Birthday (non-contractual benefit) Discounted gym membership Cycle to work scheme Health cashback plan Professional membership fees for clinical staff Annual Fees paid for NMC, HCPC, GMC We also offer a wide range of Career Professional Development (CPD) opportunities
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Commercial Manager Multiple hybrid locations available (Bristol, Portsmouth, London, Surrey, Manchester) UK Citizenship required to meet Defence Industry Clearance requirements. 75,000 - 85,000 + Bonus and extensive flexible benefits package. Are you an experienced Commercial Manager who thrives on autonomy and wants to make a direct impact? Do you have the confidence to sit at the table with clients, lead negotiations, and shape commercial strategy - not just follow it? We're looking for a self-driven enabler to join as a Commercial Manager within our market-facing leadership team. This is a role for someone who can think strategically, cut through complexity, and deliver commercial outcomes that truly move the dial. What You'll Do Act as a trusted advisor to leadership and clients, shaping deals and projects for maximum value. Own contract negotiations and commercial governance, ensuring favourable terms and compliance. Partner with finance, legal, and procurement to build simple, actionable solutions to complex challenges. Provide clear, data-driven insights that enhance profitability and long-term growth. Build and maintain strong client relationships, being the face of commercial excellence . Proactively manage risk and enable sustainable, profitable delivery. What We're Looking For Extensive experience in a senior commercial or financial role , ideally with exposure to Defence, Aerospace, Security, or similar regulated industries . A proven track record of business partnering and strategic planning . Strong negotiator with excellent communication and relationship-building skills. Commercially sharp, entrepreneurial, and comfortable operating with autonomy . Ability to translate complexity into clarity, providing actionable recommendations. Someone who's not just part of the process - but shaping the outcome . Why Join? Competitive salary ( 75k- 85k) + performance bonus and great benefits package Hybrid flexibility - UK-wide office locations considered Private healthcare, enhanced parental benefits, pension, life assurance 25 days holiday (plus ability to buy more) Professional development & paid memberships If you have Defence industry experience , strong commercial acumen, and the drive to operate at the heart of client and business decisions, this role will give you the platform and autonomy to excel in your career. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Sep 03, 2025
Full time
Commercial Manager Multiple hybrid locations available (Bristol, Portsmouth, London, Surrey, Manchester) UK Citizenship required to meet Defence Industry Clearance requirements. 75,000 - 85,000 + Bonus and extensive flexible benefits package. Are you an experienced Commercial Manager who thrives on autonomy and wants to make a direct impact? Do you have the confidence to sit at the table with clients, lead negotiations, and shape commercial strategy - not just follow it? We're looking for a self-driven enabler to join as a Commercial Manager within our market-facing leadership team. This is a role for someone who can think strategically, cut through complexity, and deliver commercial outcomes that truly move the dial. What You'll Do Act as a trusted advisor to leadership and clients, shaping deals and projects for maximum value. Own contract negotiations and commercial governance, ensuring favourable terms and compliance. Partner with finance, legal, and procurement to build simple, actionable solutions to complex challenges. Provide clear, data-driven insights that enhance profitability and long-term growth. Build and maintain strong client relationships, being the face of commercial excellence . Proactively manage risk and enable sustainable, profitable delivery. What We're Looking For Extensive experience in a senior commercial or financial role , ideally with exposure to Defence, Aerospace, Security, or similar regulated industries . A proven track record of business partnering and strategic planning . Strong negotiator with excellent communication and relationship-building skills. Commercially sharp, entrepreneurial, and comfortable operating with autonomy . Ability to translate complexity into clarity, providing actionable recommendations. Someone who's not just part of the process - but shaping the outcome . Why Join? Competitive salary ( 75k- 85k) + performance bonus and great benefits package Hybrid flexibility - UK-wide office locations considered Private healthcare, enhanced parental benefits, pension, life assurance 25 days holiday (plus ability to buy more) Professional development & paid memberships If you have Defence industry experience , strong commercial acumen, and the drive to operate at the heart of client and business decisions, this role will give you the platform and autonomy to excel in your career. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
