30 jobs found

Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details

We are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems? If this sound like you, then we'd love to hear from you What we offer: At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role: As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs. As a Triage & Early Interventions Officer you will: Conduct comprehensive impact & risk assessments for clients. Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights. Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed. Maintain accurate & confidential case management records. Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs. These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development. Please see attached Job Description and Person Specification for further details. About You: Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial. You will need: Strong written & verbal communication skills. Good time management skills. Competent IT skills, able to use generic systems. To work effectively both as part of a team & independently To develop & maintain partnerships with external organisations. The ability to undertake impact & risk assessments. Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Business Development Manager Location: Central London (Chancery Lane/Farringdon area) (With hybrid working from home) Salary: £34,400 per annum plus excellent benefits (£43,000 FTE) Vacancy Type: 6 month fixed-term contract (With potential to extend to 12 months) (Immediate start is essential) Hours: Part Time, 30 hours or 4 days per week If you have a passion for driving new business growth and supporting new projects, this is an exciting opportunity to join our mental health charity as their new Business Development Manager. Think Ahead aims to develop a strong and thriving mental health workforce, and you will play a key part in helping them to strengthen the mental health workforce and make a positive impact on people s lives. They are experts in recruitment, professional training and leadership development for mental health practitioners, ensuring the right people can deliver the right support at the right time. Through their flagship programme, since 2015, they have recruited and trained 1,000 mental health social workers. They are now extending their reach to ensure that they can support NHS and other employers to recruit and retain key people right across the mental health workforce. The Role Secure new work and partners Lead the tendering process Coordinate the writing and submission of new bids Work in partnership with the Head of Partnerships and Development, the Programme Director and wider team to capitalise on new opportunities Provide project management support Develop processes to improve efficiency Skills and Qualifications Excellent communication, organisational and relationship-building skills Experience of stakeholder management and project management Experience of leading tender submissions and bid writing. The ability to make decisions with confidence, direct teams whilst working remotely, strong analytical and problem-solving skills and the ability to manage and prioritise a broad workload. Demonstrate a flexible approach with the ability to work under pressure, together with experience of working with Salesforce or similar database systems. Have a willingness to learn and grow as well as a strong commitment to equality, equity, diversity and inclusion. Where you will be working You ll be expected to attend the office or London venue at least 2 days a month, with flexibility. You ll be required to cover your own travel expenses to office/London venue. Benefits Generous annual leave entitlement (28 days) plus additional office closure over Christmas Enhanced family friendly leave Flexible working around their core hours of 10am to 4pm A matched pension scheme with up 7% employer contributions An employee assistance programme and more To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application. Closing Date: Tuesday 16 th September Interview Date: Monday 22 nd September and Tuesday (afternoon) 23 rd September via Teams

Job title: Fundraising Manager Reports to: Head of Fundraising Location is flexible, across either Wales or England but needs to be able to visit head office. Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish: 2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. We were founded as a Welsh organisation. However, in January 2024 we expanded in to Phase 1 of England (Chesire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somserset) and in July 2025, we expanded in to Phase 2 (Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight. Context of role: 2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. We are looking for a dynamic individual with a strong track record in fundraising. This is both a hands-on role and is pivotal to the ongoing success of our fundraising targets. Working closely with the Head of Fundraising and being responsible for a small team of fundraisers, you will lead and motivate the team to reach their full potential. Main duties: Management & Service: To line manage the regional fundraising team To execute the organisation s business plan To assist in the planning of any expansion into England, managing any staff recruited during the early days of growth To establish fundraising communities by recruiting volunteers, engage with corporate partners and develop and maintain relationships with volunteers. To monitor branding and to ensure a consistent approach regarding literature, publications, promotions, partnerships, and social media To perform daily leadership and management duties for the Fundraising Team To conduct weekly team meetings and assign achievable goals with the support of the Head of Fundraising To liaise with the Senior Management team To liaise with Trustees, key stake holders, major donors, etc To monitor the wellbeing of the Fundraising Team and ensure effective working To facilitate monthly team one to ones and annual appraisals To monitor predicted income against budget and ensure targets are met To attend appropriate training and operate within best practice for fundraising processes, including legal obligations To ensure the delivery of key information for statistic and analytical purposes To implement key strategies for the growth and future of the charity updating these on an annual basis To represent the charity at events and be comfortable with public speaking as necessary General: To be responsible for organising own work agenda, time management and administration To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. Salary: Starting salary of £32,000 per annum Contract type: 12-month, full-time - 37.5 hours per week Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future. This post will include a lot of home working, with the expectation to the successful candidate to travel to 2wish Head Office minimally once a month. There will also be significant travel across the county you reside in and bordering counties Additional benefits for our employees: An 'Employee Assistance Program, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: 19th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.

Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment? We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment . You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy. With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography. SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. The Role Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors. You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment - influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies. Key responsibilities include: Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement What we need from you Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need: Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation Experience of promoting an organisation at a regional and national level to raise the profile of the business Ability to inspire, support and develop others to optimise their performance Track record of meeting deadlines and working effectively with others in a complex and dynamic environment To have strong people skills and be an effective communicator, able to influence and challenge Proficiency in Microsoft office suite with intermediate or advanced excel skills Membership of a professional body - CIH Your Benefits We have some great benefits at SNG, including: 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment? We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment . You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy. With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography. SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. The Role Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors. You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment - influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies. Key responsibilities include: Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement What we need from you Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need: Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation Experience of promoting an organisation at a regional and national level to raise the profile of the business Ability to inspire, support and develop others to optimise their performance Track record of meeting deadlines and working effectively with others in a complex and dynamic environment To have strong people skills and be an effective communicator, able to influence and challenge Proficiency in Microsoft office suite with intermediate or advanced excel skills Membership of a professional body - CIH Your Benefits We have some great benefits at SNG, including: 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment? We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment . You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy. With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography. SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. The Role Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors. You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment - influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies. Key responsibilities include: Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement What we need from you Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need: Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation Experience of promoting an organisation at a regional and national level to raise the profile of the business Ability to inspire, support and develop others to optimise their performance Track record of meeting deadlines and working effectively with others in a complex and dynamic environment To have strong people skills and be an effective communicator, able to influence and challenge Proficiency in Microsoft office suite with intermediate or advanced excel skills Membership of a professional body - CIH Your Benefits We have some great benefits at SNG, including: 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

The Opportunity We are partnering with a dynamic technology company who are seeking a talented Senior Digital Marketing Manager to lead their online strategy and digital transformation. This is a fantastic opportunity for an experienced digital professional to take full ownership of multi-site web operations whilst contributing to exciting product development initiatives alongside senior technical leadership. The role offers the chance to shape digital strategy from the ground up, working with cutting-edge platforms and technologies to drive measurable business growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital assets through data-driven insights, performance monitoring, and strategic enhancement initiatives Strategic Analysis: Conduct in-depth analysis of digital performance metrics, user behaviour patterns, and market intelligence to inform business strategy Campaign Leadership: Orchestrate integrated digital marketing campaigns from conception to delivery, ensuring optimal resource allocation and timeline adherence Vendor Relations: Manage strategic partnerships with external digital specialists to maximise campaign effectiveness and return on investment Technical Implementation: Apply advanced knowledge of search optimisation, paid media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores Successful delivery of strategic digital objectives within agreed parameters Candidate Profile Professional Background: 5+ years in senior marketing positions with substantial digital focus Extensive experience managing complex WordPress architectures and hosting environments Advanced proficiency with Google's marketing ecosystem and analytics platforms Strong technical capabilities across PHP, HTML, CSS, and JavaScript frameworks Comprehensive full-stack development experience Expertise in conversion optimisation, user experience design, and interface development Deep understanding of cybersecurity protocols, authentication systems, and compliance requirements Proven ability to implement complex API integrations and third-party systems Strategic Capabilities: Track record of delivering successful multi-channel digital strategies Advanced expertise in organic search, paid advertising, and technical optimisation Strong analytical mindset with experience interpreting complex data sets and KPIs Proven project leadership and external agency management experience Excellent stakeholder management and cross-departmental collaboration skills Academic Requirements: Honours degree in Computing, Digital Technology, Information Systems, or equivalent professional qualification Package & Benefits Schedule: Full-time position (35 hours weekly) with standard business hours Monday-Friday 9.00 - 17.00 Location: Milton Keynes headquarters with hybrid working arrangements Remuneration: Highly competitive salary commensurate with experience plus performance-related bonus structure Benefits: Comprehensive package including sustainable transport scheme, technology allowance, life cover, and additional company perks Development: Opportunity to work directly with C-suite executives on strategic product development initiatives Please note: Role may require occasional flexibility outside standard hours to support critical business activities.

Job Summary Job title: Research Events Coordinator Area of work: Arts and Heritage Contract type: Fixed Term - Until December 2026 Employment type: Full-time Location: London Working environment: Onsite 5 times a week Working hours: 35 hours per week - with occasional weekend work Overview / Purpose The Research Events Coordinator plays a central role in the organisation's mission to build a world-leading Research Centre. This department coordinates, generates, and champions research activity across the organisation. The Research Events Coordinator contributes the Department's central mission to advance knowledge through the conception, creation, delivery, and dissemination of the highest quality research events aimed at the widest possible public and specialist audiences, undertaken through many diverse channels and through the organisation's local, national, and international research projects and partnerships. Key Responsibility Support the Research Centre Manager, Senior Research Lead, and Head of Research in: Events Administration Attend meetings, take and circulate notes on event planning and preparation. Assist the Research Centre Manager, Senior Research Lead, Head of Research, and all other event-hosting staff with: coordinating Calls for Papers; liaising with speakers and collaborators; providing administration for all aspects of events planning. Book travel and accommodation for external speakers (and VIP attendees); attend any related invoices and ensure prompt payment of the same. Book venues and prepare rooms for conferences, seminars, and all other Research Centre events, e.g. arrange furniture, set up refreshments. Arrange, as necessary, all IT and AV support for events, including speaker and participant digital access for online events, facilitating practice sessions, and any livestreams and recording of events. Work at evening events (outside office hours) at the organisation or events hosted at external locations, as required (agreed in advance). Provide technical support at digital events, including setting up hybrid planning meetings between internal and external colleagues. Coordinate with AV/Digital event recordings for archive and/or release to participants and the general public. Maintain the contacts/networks database as it relates to event attendees, speakers etc. Communications and Advertising: Produce event copy, as required, for the website, e-newsletter for research networks, etc. Liaise with the Digital Team over online event pages on the website and over the booking system; monitor event bookings. Ensure that the web information about the Research Centre remains current; liaise with the Digital Team about web content. Maintain and develop the email list of subscribers to events mailings and to the newsletter. Co-ordinate the regular research email newsletter; liaise with content providers for the newsletter; produce event copy, as required, for e-newsletters for research networks, etc. Work with Digital and Creative Teams to create event templates for invitations that match the brand, the research theme and audience of the given event. Work to promote upcoming research events using internal and external advertising platforms, as appropriate. Research Centre Administration: Provide front-of-house support to the Research Centre, as necessary. Attend and take and circulate notes, as required, at relevant committees/working groups for research. Work with Senior Research Lead and Research Centre Manager to carry out administration related to research projects, including assisting with budgets, processing invoices, securing image rights, publishing web content, liaising with external collaborators and visiting fellows, booking travel and accommodation and providing administration for all research project activities. Key Required Skills Substantial experience of event management to coordinate projects and events, ideally within a large, multipart organisation. Ability to develop and manage detailed project timelines and workflows. Excellent communication skills, written and verbal. Excellent organisational and administrative skills with excellent attention to detail (e.g. creating travel itineraries; making bookings; taking minutes of meetings; maintaining calendars and room booking systems). Proven track record in numeracy and financial data-handling experience; experience maintaining and managing information on a relational database. Key Required Attributes Ability to organise/prioritise complex tasks and workflows, and to meet deadlines. Proactive, self-motivated, and resourceful; able to take the initiative and be imaginative in problem-solving; able to understand the need to escalate an issue as situations permit. Ability to work collaboratively as part of a small team. Ability to adapt to situations as they arise and to remain flexible. Experience working in a visitor-facing environment, with effective communication and interpersonal skills when interacting with internal/external stakeholders; willing to be actively involved in all levels of event delivery. Additional Considerations and Criteria Some evening or weekend work will be required to support Research Centre events (time off in lieu will be given). Occasional travel may be required. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, to be considered. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)