Regional Lead Quality Nurse (Care Homes) - London & Essex £66,462 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Lead Quality Nurse to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region. Please note : This role is exclusively for a Registered Nurse (active NMC Pin) with significant quality assurance experience gained within a UK care home or nursing home environment. Purpose of the role: Reporting to the Deputy Regional Operations Director the remit of the Regional Lead Quality Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing. Essential experience required: Proven track record in a quality management role within a care home setting. Demonstrable experience improving CQC ratings and leading regulatory compliance. Experience solely in an acute/hospital setting will not be suitable for this position. What you can expect: 25 Days holiday plus bank holidays Free parking DBS Certificate paid for by Excelcare Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £500 for every person you refer Team Appreciation Days Long service awards Terms & Conditions apply About the Regional Quality Improvement Manager role: Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies. Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve. Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends. Implementation of Service Improvement plans for homes that are rated below the required standard. Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of 'Petals' required within the home. Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting. Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required. Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels. To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits. To support as required with the development of nurses through clinical supervisions/observations and feedback on practice. To develop and monitor the Quality-of-care pathways from pre-assessment to discharge. Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members. About you: NVQ Level 3 or 4 in Health and Social Care or equivalent Registered Nurse qualification essential More than 5 years clinical and care experience within a Care Home Setting Previous quality auditing experience Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Up to date knowledge of care and risk assessing Full understanding of CQC Regulations including KLOE's Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office. If this sounds like your next career move, please apply today - we look forward to hearing from you.
Sep 04, 2025
Full time
Regional Lead Quality Nurse (Care Homes) - London & Essex £66,462 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years, and we currently have an excellent opportunity for a Regional Lead Quality Nurse to join our strong and well-established Home Management and Regional Team supporting 16 Care Homes across our London & Essex region. Please note : This role is exclusively for a Registered Nurse (active NMC Pin) with significant quality assurance experience gained within a UK care home or nursing home environment. Purpose of the role: Reporting to the Deputy Regional Operations Director the remit of the Regional Lead Quality Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing. Essential experience required: Proven track record in a quality management role within a care home setting. Demonstrable experience improving CQC ratings and leading regulatory compliance. Experience solely in an acute/hospital setting will not be suitable for this position. What you can expect: 25 Days holiday plus bank holidays Free parking DBS Certificate paid for by Excelcare Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £500 for every person you refer Team Appreciation Days Long service awards Terms & Conditions apply About the Regional Quality Improvement Manager role: Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies. Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve. Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends. Implementation of Service Improvement plans for homes that are rated below the required standard. Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of 'Petals' required within the home. Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting. Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required. Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels. To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits. To support as required with the development of nurses through clinical supervisions/observations and feedback on practice. To develop and monitor the Quality-of-care pathways from pre-assessment to discharge. Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members. About you: NVQ Level 3 or 4 in Health and Social Care or equivalent Registered Nurse qualification essential More than 5 years clinical and care experience within a Care Home Setting Previous quality auditing experience Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Up to date knowledge of care and risk assessing Full understanding of CQC Regulations including KLOE's Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office. If this sounds like your next career move, please apply today - we look forward to hearing from you.
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Sep 04, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
An exciting opportunity for a Finance Leader to join ADEY as site lead Suited to a Financial Controller or Business Partner looking for a step up About Our Client ADEY, a UK-based company renowned for its pioneering work in heating system protection. ADEY is the creator of the MagnaClean range of magnetic filters, which have been installed in over 10 million systems globally. Their commitment to innovation has earned them multiple Queen's Awards for Enterprise in Innovation, recognising their breakthroughs in magnetic filtration and advanced water treatment chemicals. In 2021 ADEY were acquired by Genuit Group Plc (formally Polypipe Group Plc) to accelerate its international growth while benefiting from Genuit's scale and infrastructure. Job Description The Finance Director will lead the Finance and IT functions supporting the businesses to ensure they are enabled to effectively deliver. Develop and deliver all necessary policies and procedures to ensure that accurate financial management and control is delivered across the businesses in an effective way. The role will be based in Gloucester and will report directly to the ADEY Managing Director with a dotted line to the CMS Business Unit Finance Director. Travel will also be required on a regular basis to other business sites and Genuit Group offices. Leadership: Manage and develop the finance teams. Presentation of the performance of the business to the senior management team to ensure understanding of the performance in their areas, in sufficient detail to make informed management decisions based on the information communicated. Provide the relevant financial expertise in support of the senior team and wider business. Financial Responsibilities: Lead and manage the annual budgeting and periodic re-forecasting process. Ensure accurate financial reporting, meeting close deadlines and timetables. Responsible for managing the internal and external audit process and ensuring adherence to the Group Authorities Matrix and Minimum Control Framework. Overseeing and developing all accounting procedures and systems used by the business units Capital expenditure - evaluation and preparation of submissions including management of the overall spend level to approved budgetary limits. Cash and Working capital management. Ensure that IT supports the ADEY business and adhere to Group IT policies and procedures. Adhoc/Project Work: Leading projects as part of the positive continuous development of finance processes, systems and ways of working. Challenge the business functions to maximise profitability and efficiency within their areas and as a business. The Successful Applicant Key requirements: ACA, ACCA or CIMA qualified. Experience of working at senior leadership level providing financial strategy advice and guidance Deep understanding and knowledge of accounting in a manufacturing business Experience of working in a plc or group organisation Desirable to have experience of working in a matrix organisation Previous experience of overseeing or leading procurement team would be beneficial Driven and motivated to deliver Superb analytical skills, well organised with a focus on detail Experience of managing multiple stakeholders with conflicting priorities Advanced excel & business systems experience. Diligent about hitting all deadlines and adaptability to turnaround urgent requests. Ability to communicate financial information to a wide range of audiences. Proven experience of leading change and transformation What's on Offer Competitive salary. Company car or a 7,800 car allowance. Pension up to 8% matched 25 days Holiday Private healthcare Sharesave scheme Bonus scheme If you are an experienced finance professional looking to take the next step in your career, apply today to join this exciting business in Gloucestershire. Please note all direct or third party applications will be forwarded to Michael Page. Contact Tim Hand Quote job ref JN-(phone number removed)Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Sep 04, 2025
Full time
An exciting opportunity for a Finance Leader to join ADEY as site lead Suited to a Financial Controller or Business Partner looking for a step up About Our Client ADEY, a UK-based company renowned for its pioneering work in heating system protection. ADEY is the creator of the MagnaClean range of magnetic filters, which have been installed in over 10 million systems globally. Their commitment to innovation has earned them multiple Queen's Awards for Enterprise in Innovation, recognising their breakthroughs in magnetic filtration and advanced water treatment chemicals. In 2021 ADEY were acquired by Genuit Group Plc (formally Polypipe Group Plc) to accelerate its international growth while benefiting from Genuit's scale and infrastructure. Job Description The Finance Director will lead the Finance and IT functions supporting the businesses to ensure they are enabled to effectively deliver. Develop and deliver all necessary policies and procedures to ensure that accurate financial management and control is delivered across the businesses in an effective way. The role will be based in Gloucester and will report directly to the ADEY Managing Director with a dotted line to the CMS Business Unit Finance Director. Travel will also be required on a regular basis to other business sites and Genuit Group offices. Leadership: Manage and develop the finance teams. Presentation of the performance of the business to the senior management team to ensure understanding of the performance in their areas, in sufficient detail to make informed management decisions based on the information communicated. Provide the relevant financial expertise in support of the senior team and wider business. Financial Responsibilities: Lead and manage the annual budgeting and periodic re-forecasting process. Ensure accurate financial reporting, meeting close deadlines and timetables. Responsible for managing the internal and external audit process and ensuring adherence to the Group Authorities Matrix and Minimum Control Framework. Overseeing and developing all accounting procedures and systems used by the business units Capital expenditure - evaluation and preparation of submissions including management of the overall spend level to approved budgetary limits. Cash and Working capital management. Ensure that IT supports the ADEY business and adhere to Group IT policies and procedures. Adhoc/Project Work: Leading projects as part of the positive continuous development of finance processes, systems and ways of working. Challenge the business functions to maximise profitability and efficiency within their areas and as a business. The Successful Applicant Key requirements: ACA, ACCA or CIMA qualified. Experience of working at senior leadership level providing financial strategy advice and guidance Deep understanding and knowledge of accounting in a manufacturing business Experience of working in a plc or group organisation Desirable to have experience of working in a matrix organisation Previous experience of overseeing or leading procurement team would be beneficial Driven and motivated to deliver Superb analytical skills, well organised with a focus on detail Experience of managing multiple stakeholders with conflicting priorities Advanced excel & business systems experience. Diligent about hitting all deadlines and adaptability to turnaround urgent requests. Ability to communicate financial information to a wide range of audiences. Proven experience of leading change and transformation What's on Offer Competitive salary. Company car or a 7,800 car allowance. Pension up to 8% matched 25 days Holiday Private healthcare Sharesave scheme Bonus scheme If you are an experienced finance professional looking to take the next step in your career, apply today to join this exciting business in Gloucestershire. Please note all direct or third party applications will be forwarded to Michael Page. Contact Tim Hand Quote job ref JN-(phone number removed)Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
A nationwide based business is looking to appoint an accomplished Finance Director to join their thriving business. This position will report into the part-time CFO whereby you will lead, manage and develop the Finance & Management Information team. You will be play a pivotal role in shaping the financial strategy, ensuring robust financial controls whilst delivery insightful management information to guide and support the direction of this business. Job Title Finance Director Term Permanent Location Fleet Salary £90,000 - £120,000 Reference no 15834 Finance Director Benefits Basic salary £90,000 - £120,000 25 days holiday plus your Birthday off Shutdown over Christmas (in addition to your annual leave entitlement) 1 day per year to do volunteer or charity work Private pension scheme Private Medical Insurance Discretionary bonus scheme in addition to a leadership bonus scheme Finance Director About the Role A commercially astute Finance Director is required to shape and drive the long-term financial strategy of a growing organisation. Reporting to a part-time CFO, you ll take full ownership of financial reporting, budgeting, forecasting, and fund management, while delivering valuable insights to senior leadership. This is a hands-on leadership role where you ll mentor and develop a high-performing Finance & MI team, enhance financial systems and processes, and ensure robust risk management. You ll play a pivotal role in fund profitability modelling, contract negotiations, bid pricing, and stakeholder reporting, working closely with investors, auditors, and the Board. If you re a strategic thinker with strong technical expertise and a passion for continuous improvement, this role offers the chance to make a real impact on organisational growth and financial health. Responsibilities: Take ownership of the Group s & the Funds which it manages financial reporting budgeting, and forecasting processes, partnering with senior management to drive strategic initiatives. Oversee management information (for the Group as well for Fund Investors / Stakeholders) ensuring accuracy, compliance, and timely delivery. Lead new Fund / Services bid pricing & modelling Produce Board and Fund stakeholder investor reporting, annual audits (including Statutory Accounts and Tax). Own cash flow management and risk controls. Drive enhancements in financial systems and processes to support organisational growth and efficiency. The successful Finance Director will have: ICAEW / ACCA / CA qualified with demonstrable post qualified experience in a leadership role Ideally experience of working within fund management or running SPVs for individual contracts. Experience of Secretariat duties Experience of limited partnerships Strong commercial background with a proven ability of being able to contextualise the forecasting and budget process for this business Working experience of Power BI Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £150 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Sep 04, 2025
Full time
A nationwide based business is looking to appoint an accomplished Finance Director to join their thriving business. This position will report into the part-time CFO whereby you will lead, manage and develop the Finance & Management Information team. You will be play a pivotal role in shaping the financial strategy, ensuring robust financial controls whilst delivery insightful management information to guide and support the direction of this business. Job Title Finance Director Term Permanent Location Fleet Salary £90,000 - £120,000 Reference no 15834 Finance Director Benefits Basic salary £90,000 - £120,000 25 days holiday plus your Birthday off Shutdown over Christmas (in addition to your annual leave entitlement) 1 day per year to do volunteer or charity work Private pension scheme Private Medical Insurance Discretionary bonus scheme in addition to a leadership bonus scheme Finance Director About the Role A commercially astute Finance Director is required to shape and drive the long-term financial strategy of a growing organisation. Reporting to a part-time CFO, you ll take full ownership of financial reporting, budgeting, forecasting, and fund management, while delivering valuable insights to senior leadership. This is a hands-on leadership role where you ll mentor and develop a high-performing Finance & MI team, enhance financial systems and processes, and ensure robust risk management. You ll play a pivotal role in fund profitability modelling, contract negotiations, bid pricing, and stakeholder reporting, working closely with investors, auditors, and the Board. If you re a strategic thinker with strong technical expertise and a passion for continuous improvement, this role offers the chance to make a real impact on organisational growth and financial health. Responsibilities: Take ownership of the Group s & the Funds which it manages financial reporting budgeting, and forecasting processes, partnering with senior management to drive strategic initiatives. Oversee management information (for the Group as well for Fund Investors / Stakeholders) ensuring accuracy, compliance, and timely delivery. Lead new Fund / Services bid pricing & modelling Produce Board and Fund stakeholder investor reporting, annual audits (including Statutory Accounts and Tax). Own cash flow management and risk controls. Drive enhancements in financial systems and processes to support organisational growth and efficiency. The successful Finance Director will have: ICAEW / ACCA / CA qualified with demonstrable post qualified experience in a leadership role Ideally experience of working within fund management or running SPVs for individual contracts. Experience of Secretariat duties Experience of limited partnerships Strong commercial background with a proven ability of being able to contextualise the forecasting and budget process for this business Working experience of Power BI Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £150 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Elevate your tax advisory work with a focus on demergers, corporate restructures and group reorganisations. Your new firm This forward-thinking Manchester-based accountancy firm has a long history of supporting a range of clients across the North West and the wider UK. They employ over 75 staff covering key service lines such as taxation, advisory, accounts/bookkeeping and audit. This firm has a unique portfolio of clients ranging from multi-million-turnover corporate clients, owner-managed businesses and start-up businesses. The need for a Tax Advisory Senior Manager has arisen due to the success and organic growth of the firm as this role will work alongside a strong team of collaborative partners. Your new role This is a new addition to the taxation team in Manchester, with this key strategic hire being brought in to handle tax advisory work for the firm. The current tax service line consists of 7 tax advisers, and you will be working alongside an experienced Tax Advisory Senior Manager supporting a wide variety of businesses and owners. You will have your own portfolio of UK and international businesses, working with business owners and gaining involvement in everything from mergers, corporate restructuring (demergers / shares for share exchanges), exit planning and MBOs, Business Investment Relief and remittance planning, stamp duty land tax planning advice, to name a few.This is a varied advisory role where your client exposure will be similar to that of a Big 4 or Top 10 accountancy practice but with a wider breadth of advisory projects. What you'll need to succeed To be successful in this job opportunity, the firm is seeking a CTA-qualified advisor who has solid corporate advisory skills and strong report-writing skills. The partners are keen to hear from entrepreneurial individuals who have worked within the Top 10 / Big 4 and are keen to progress their career alongside advisors who have worked within tax boutiques offering broad advisory knowledge. If you are a tax professional looking for more advisory work and more autonomy whilst working with and being supported by an energetic and experienced team of senior partners, this role would be perfect for you. What you'll get in return In return for this Manchester-based tax opportunity, you will receive a competitive salary, along with a generous pension scheme and holiday allowance. This firm offers so much flexibility and therefore operates a hybrid working model with flexible hours and the option to work from home or the office as required. What you need to do now If you're interested in this Tax Advisory Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us on to discuss it in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us to arrange a confidential discussion about your career. #
Sep 04, 2025
Full time
Elevate your tax advisory work with a focus on demergers, corporate restructures and group reorganisations. Your new firm This forward-thinking Manchester-based accountancy firm has a long history of supporting a range of clients across the North West and the wider UK. They employ over 75 staff covering key service lines such as taxation, advisory, accounts/bookkeeping and audit. This firm has a unique portfolio of clients ranging from multi-million-turnover corporate clients, owner-managed businesses and start-up businesses. The need for a Tax Advisory Senior Manager has arisen due to the success and organic growth of the firm as this role will work alongside a strong team of collaborative partners. Your new role This is a new addition to the taxation team in Manchester, with this key strategic hire being brought in to handle tax advisory work for the firm. The current tax service line consists of 7 tax advisers, and you will be working alongside an experienced Tax Advisory Senior Manager supporting a wide variety of businesses and owners. You will have your own portfolio of UK and international businesses, working with business owners and gaining involvement in everything from mergers, corporate restructuring (demergers / shares for share exchanges), exit planning and MBOs, Business Investment Relief and remittance planning, stamp duty land tax planning advice, to name a few.This is a varied advisory role where your client exposure will be similar to that of a Big 4 or Top 10 accountancy practice but with a wider breadth of advisory projects. What you'll need to succeed To be successful in this job opportunity, the firm is seeking a CTA-qualified advisor who has solid corporate advisory skills and strong report-writing skills. The partners are keen to hear from entrepreneurial individuals who have worked within the Top 10 / Big 4 and are keen to progress their career alongside advisors who have worked within tax boutiques offering broad advisory knowledge. If you are a tax professional looking for more advisory work and more autonomy whilst working with and being supported by an energetic and experienced team of senior partners, this role would be perfect for you. What you'll get in return In return for this Manchester-based tax opportunity, you will receive a competitive salary, along with a generous pension scheme and holiday allowance. This firm offers so much flexibility and therefore operates a hybrid working model with flexible hours and the option to work from home or the office as required. What you need to do now If you're interested in this Tax Advisory Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us on to discuss it in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us to arrange a confidential discussion about your career. #
Risk Manager, Business Partner, Corporate Services, Governance, Assurance, Newcastle, £60,000 Risk Manager - Strategic Partner & Culture Champion6-month fixed term contract positionAre you a curious, forward-thinking risk professional who thrives on connecting dots others miss? Do you see risk not just as a compliance exercise, but as a strategic enabler? If so, we're looking for you.We're seeking a dynamic and proactive Risk Manager to embed a culture of intelligent risk-taking across our organisation. Reporting to the Director of Finance and Resources, you'll be a trusted advisor to our executive team and board, bringing insight, challenge, and clarity to the risks that matter most.This is more than a governance role. It's about business partnering, thought leadership, and engaging hearts and minds to build a resilient, risk-aware organisation that's ready for tomorrow. What You'll Be Doing Lead and evolve our enterprise risk management framework; making it robust, proportionate, and fit for purpose. Partner across the business to surface hidden risks, connect themes, and spark strategic conversations. Advise and influence senior leaders, risk owners, and teams on risk identification, assessment, and mitigation. Own the risk register; ensuring it's accurate, insightful, and actively used to drive decision-making. Support governance by coordinating risk input to the Audit and Risk Assurance Committee (ARAC) and other forums. Build capability through training, storytelling, and engagement that demystifies risk and embeds it into everyday thinking. Horizon-scan for emerging risks; from policy shifts to reputational threats; and help the organisation stay ahead. Collaborate with assurance providers to align efforts and avoid duplication. Lead deep dives into priority risk areas, bringing fresh thinking and practical solutions. Connect risk with strategy, performance, and planning; ensuring it's not a silo but a driver of success. What You'll Bring Proven experience in risk management within the public sector, regulatory, or similarly complex environments. Deep understanding of risk frameworks, tools, and reporting in a corporate governance context. Exceptional stakeholder engagement skills you can influence, challenge, and inspire at all levels. Strong analytical mindset with the ability to anticipate and assess complex or emerging risks. Clear, compelling communicator able to translate risk into stories that resonate. Integrity, professionalism, and a commitment to public service values. Bonus Points For Professional qualifications (IRM, APM Risk, PRINCE2, ISO 31000, etc.). Experience with regulatory bodies or Arm's Length Organisations. Familiarity with the UK Government's Orange Book and HM Treasury guidance. Why Join Us?This is your chance to shape how risk is understood, managed, and embraced by an organisation that values curiosity, collaboration, and continuous improvement. You'll be part of a team that sees risk as a strategic asset-not a box-ticking exercise.If you're ready to bring energy, insight, and influence to a role that matters, apply now. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Sep 04, 2025
Full time
Risk Manager, Business Partner, Corporate Services, Governance, Assurance, Newcastle, £60,000 Risk Manager - Strategic Partner & Culture Champion6-month fixed term contract positionAre you a curious, forward-thinking risk professional who thrives on connecting dots others miss? Do you see risk not just as a compliance exercise, but as a strategic enabler? If so, we're looking for you.We're seeking a dynamic and proactive Risk Manager to embed a culture of intelligent risk-taking across our organisation. Reporting to the Director of Finance and Resources, you'll be a trusted advisor to our executive team and board, bringing insight, challenge, and clarity to the risks that matter most.This is more than a governance role. It's about business partnering, thought leadership, and engaging hearts and minds to build a resilient, risk-aware organisation that's ready for tomorrow. What You'll Be Doing Lead and evolve our enterprise risk management framework; making it robust, proportionate, and fit for purpose. Partner across the business to surface hidden risks, connect themes, and spark strategic conversations. Advise and influence senior leaders, risk owners, and teams on risk identification, assessment, and mitigation. Own the risk register; ensuring it's accurate, insightful, and actively used to drive decision-making. Support governance by coordinating risk input to the Audit and Risk Assurance Committee (ARAC) and other forums. Build capability through training, storytelling, and engagement that demystifies risk and embeds it into everyday thinking. Horizon-scan for emerging risks; from policy shifts to reputational threats; and help the organisation stay ahead. Collaborate with assurance providers to align efforts and avoid duplication. Lead deep dives into priority risk areas, bringing fresh thinking and practical solutions. Connect risk with strategy, performance, and planning; ensuring it's not a silo but a driver of success. What You'll Bring Proven experience in risk management within the public sector, regulatory, or similarly complex environments. Deep understanding of risk frameworks, tools, and reporting in a corporate governance context. Exceptional stakeholder engagement skills you can influence, challenge, and inspire at all levels. Strong analytical mindset with the ability to anticipate and assess complex or emerging risks. Clear, compelling communicator able to translate risk into stories that resonate. Integrity, professionalism, and a commitment to public service values. Bonus Points For Professional qualifications (IRM, APM Risk, PRINCE2, ISO 31000, etc.). Experience with regulatory bodies or Arm's Length Organisations. Familiarity with the UK Government's Orange Book and HM Treasury guidance. Why Join Us?This is your chance to shape how risk is understood, managed, and embraced by an organisation that values curiosity, collaboration, and continuous improvement. You'll be part of a team that sees risk as a strategic asset-not a box-ticking exercise.If you're ready to bring energy, insight, and influence to a role that matters, apply now. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
The role will see you serve as a key member of the Modern Workspace Management team, bringing extensive skills in endpoint management, corporate endpoint imaging, and application packaging. Your key responsibilities will include maintaining and enhancing the endpoint estate through proactive maintenance and continuous improvement, reacting to incidents and changes, and bolstering our cyber security posture. The role also involves working collaboratively across the local and global IT estate, engaging with internal end users and external partners. Key Responsibilities: Implementation, administration, configuration and maintenance of all end-point platforms Maintaining the endpoint inventory and relevant CMDB entries Producing regular management reports and telemetry on the health of the endpoint estate Packaging, testing, and applying patches and security updates for Operating Systems Desktop deployment automation architecture, SCCM/Intune hierarchy, and troubleshooting Creating, testing, and deployment of OS images using MS Autopilot Packaging, deployment, and configuration of approved software Software asset management: licence compliance and harvesting Support for Cyber Security colleagues, embracing the DevSecOps culture Providing technical expertise, guidance, and strategic recommendations to other IT groups Developing and promoting standard operating procedures and schedules Conducting hardware and software audits to ensure compliance General IT support (L2) as needed Job Requirements: Working knowledge of enterprise IT environments Proactive, resilient, and highly engaging Understanding of software and hardware configuration management Proficiency in Active Directory, Group Policy, and Intune Policy Management Attention to detail and high degree of accuracy Strong analytical and critical thinking skills Ability to work independently and suggest system improvements Strong knowledge in the following areas: Azure Hybrid environments SCCM CB Office 365 application usage Intune experience Windows OS deployments, image creation, distribution Windows 10 and 11 desktop feature upgrades (MDT, OSD, Office suite migrations) Application packaging & scripting (InstallShield and/or PatchMyPC preferred) Desktop patching Group policy management (GPOs) Intune Policy management PowerShell scripting (preferred) General L2 IT skillset Experience & Education: Bachelor's Degree or significant demonstrable experience Relevant technical experience performing mid-level systems administration activities Experience with SCCM and Intune If you are an experienced Endpoint Engineer looking for an exciting contract opportunity to further develop your skills and contribute to a dynamic team, we would love to hear from you. Apply now to join our client's innovative technology team.
Sep 04, 2025
Contractor
The role will see you serve as a key member of the Modern Workspace Management team, bringing extensive skills in endpoint management, corporate endpoint imaging, and application packaging. Your key responsibilities will include maintaining and enhancing the endpoint estate through proactive maintenance and continuous improvement, reacting to incidents and changes, and bolstering our cyber security posture. The role also involves working collaboratively across the local and global IT estate, engaging with internal end users and external partners. Key Responsibilities: Implementation, administration, configuration and maintenance of all end-point platforms Maintaining the endpoint inventory and relevant CMDB entries Producing regular management reports and telemetry on the health of the endpoint estate Packaging, testing, and applying patches and security updates for Operating Systems Desktop deployment automation architecture, SCCM/Intune hierarchy, and troubleshooting Creating, testing, and deployment of OS images using MS Autopilot Packaging, deployment, and configuration of approved software Software asset management: licence compliance and harvesting Support for Cyber Security colleagues, embracing the DevSecOps culture Providing technical expertise, guidance, and strategic recommendations to other IT groups Developing and promoting standard operating procedures and schedules Conducting hardware and software audits to ensure compliance General IT support (L2) as needed Job Requirements: Working knowledge of enterprise IT environments Proactive, resilient, and highly engaging Understanding of software and hardware configuration management Proficiency in Active Directory, Group Policy, and Intune Policy Management Attention to detail and high degree of accuracy Strong analytical and critical thinking skills Ability to work independently and suggest system improvements Strong knowledge in the following areas: Azure Hybrid environments SCCM CB Office 365 application usage Intune experience Windows OS deployments, image creation, distribution Windows 10 and 11 desktop feature upgrades (MDT, OSD, Office suite migrations) Application packaging & scripting (InstallShield and/or PatchMyPC preferred) Desktop patching Group policy management (GPOs) Intune Policy management PowerShell scripting (preferred) General L2 IT skillset Experience & Education: Bachelor's Degree or significant demonstrable experience Relevant technical experience performing mid-level systems administration activities Experience with SCCM and Intune If you are an experienced Endpoint Engineer looking for an exciting contract opportunity to further develop your skills and contribute to a dynamic team, we would love to hear from you. Apply now to join our client's innovative technology team.
South Norfolk and Broadland Council
Thorpe End, Norfolk
We are looking for a proactive and commercially minded Finance Business Partner to join our team, where you will play a key role in driving financial strategy and business improvement across the Councils. Your role will incorporate the full breadth and depths of responsibilities associated with providing a comprehensive Business Partnering service to the organisation. These will include providing accurate monthly management accounts working with budget managers to produce forecasts and variance analysis, supporting Assistant Directors and Service Managers with financial expertise, modelling and insightful analysis and leading on budget preparation for service areas and assisting with financial business cases for projects. You will act as Finance Lead on programme boards, ensuring robust, commercially focused decision-making, identify savings efficiencies and income generation opportunities, contribute to year-end accounts, audits and statutory reporting requirements, and mentor other staff to support their professional development. About You You will either be a part-qualified accountant (either CCAB or CIMA) or hold a full AAT qualification (or you will have the equivalent experience in finance). With strong management accounting and financial planning skills, you will have the ability to analyse complex information and present it clearly to non-financial colleagues. You will have a collaborative approach, with confidence to challenge and influence at senior levels, and will have demonstrable experience in supporting services in a commercial, fast-changing environment. Closing Date: Monday 29th September 2025 Interview Date: w/c 10th October 2025 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Sep 04, 2025
Full time
We are looking for a proactive and commercially minded Finance Business Partner to join our team, where you will play a key role in driving financial strategy and business improvement across the Councils. Your role will incorporate the full breadth and depths of responsibilities associated with providing a comprehensive Business Partnering service to the organisation. These will include providing accurate monthly management accounts working with budget managers to produce forecasts and variance analysis, supporting Assistant Directors and Service Managers with financial expertise, modelling and insightful analysis and leading on budget preparation for service areas and assisting with financial business cases for projects. You will act as Finance Lead on programme boards, ensuring robust, commercially focused decision-making, identify savings efficiencies and income generation opportunities, contribute to year-end accounts, audits and statutory reporting requirements, and mentor other staff to support their professional development. About You You will either be a part-qualified accountant (either CCAB or CIMA) or hold a full AAT qualification (or you will have the equivalent experience in finance). With strong management accounting and financial planning skills, you will have the ability to analyse complex information and present it clearly to non-financial colleagues. You will have a collaborative approach, with confidence to challenge and influence at senior levels, and will have demonstrable experience in supporting services in a commercial, fast-changing environment. Closing Date: Monday 29th September 2025 Interview Date: w/c 10th October 2025 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
National travel required - Lincoln to Plymouth Competitve salary plus Car allowance Working in partnership with the National Operations Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our real estate clients working across a national cleaning contract. The role of Client Relationship Manager will involve field accompaniment to drive the performance of operations and contract support staff. Able to demonstrate a hands-on approach and close analysis of the business and production of operating strategies for client sites within the portfolio. As Client Relationship Manager, you will be responsible for: Being an escalation point of contact for senior members of allocated contracts developing and maintaining relationships at senior level. Delivering in line with contract framework agreement and ensuring we achieve all goals as agreed and outlined within the contract and tender submission. Overall accountability of budgets/finance delivery including the requirement to complete annual budget reviews with all relevant stakeholders across the shopping centres and retail parks. Ensuring consistency of high Service Delivery and high QA/KPI scores, across the entire portfolio of all allocated locations. Conducting Annual Reviews of all contracts, incorporating innovation and customer satisfaction at all levels Undertaking site visits as required to assess standards and quality audit scores. Ensuring that all Regional teams are adhering to client-specific requirements aside of KPIs. As Client Relationship Manager, you will have the following expertise and attributes: Ability to confidently and concisely communicate with Director and MD level clients. Proactive, ability to identify possible drops in service at early stages, to eliminate major dips in service occurring. Able to develop your management team both formally and informally by instructing groups as well as coaching and mentoring individuals. Commercial analysis and resolution proposing capability Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary action. Previous senior management experience within an FM and/or B2B environment. Proven management experience within a national high-value single or multi-contract environment. Proven track record of performance growth within a previous role. A driving licence is required. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help Please note: Security clearance (DBS) is required for this role.
Sep 03, 2025
Full time
National travel required - Lincoln to Plymouth Competitve salary plus Car allowance Working in partnership with the National Operations Director, the Client Relationship Manager will focus on providing the highest strategic level relationship for one of our real estate clients working across a national cleaning contract. The role of Client Relationship Manager will involve field accompaniment to drive the performance of operations and contract support staff. Able to demonstrate a hands-on approach and close analysis of the business and production of operating strategies for client sites within the portfolio. As Client Relationship Manager, you will be responsible for: Being an escalation point of contact for senior members of allocated contracts developing and maintaining relationships at senior level. Delivering in line with contract framework agreement and ensuring we achieve all goals as agreed and outlined within the contract and tender submission. Overall accountability of budgets/finance delivery including the requirement to complete annual budget reviews with all relevant stakeholders across the shopping centres and retail parks. Ensuring consistency of high Service Delivery and high QA/KPI scores, across the entire portfolio of all allocated locations. Conducting Annual Reviews of all contracts, incorporating innovation and customer satisfaction at all levels Undertaking site visits as required to assess standards and quality audit scores. Ensuring that all Regional teams are adhering to client-specific requirements aside of KPIs. As Client Relationship Manager, you will have the following expertise and attributes: Ability to confidently and concisely communicate with Director and MD level clients. Proactive, ability to identify possible drops in service at early stages, to eliminate major dips in service occurring. Able to develop your management team both formally and informally by instructing groups as well as coaching and mentoring individuals. Commercial analysis and resolution proposing capability Able to multi-task and work in a pressurised environment, able to use time proactively to ensure that potential problems do not surface Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary action. Previous senior management experience within an FM and/or B2B environment. Proven management experience within a national high-value single or multi-contract environment. Proven track record of performance growth within a previous role. A driving licence is required. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help Please note: Security clearance (DBS) is required for this role.
We're proud to be partnering with a leading manufacturing business currently entering an exciting phase of expansion. They're seeking a dynamic Health & Safety Manager to join their head office in Hastings, with responsibility across two additional UK sites. This strategic role will report directly to the Managing Director and oversee Health & Safety, Facilities, and Estates, ensuring compliance with regulations while fostering a proactive safety culture and supporting employee wellbeing. You will also manage and develop a Health & Safety Assistant, while leading the wider facilities team. Key Responsibilities Act as the first point of contact for all H&S matters across three sites Develop, implement, and maintain H&S policies, systems, and compliance records Advise, coach, and train managers and staff on best practice and regulatory requirements Investigate incidents and near misses, implementing corrective actions Lead Safety Committee meetings and provide regular reports to management Conduct risk assessments, audits, and inspections to ensure compliance and identify improvements Oversee Facilities & Estates management, supporting safe and efficient operations Manage and develop a direct report while leading the wider facilities team Key Skills & Experience NEBOSH Level 6 Diploma (essential) Previous Health & Safety management experience within a manufacturing environment Previous Facilities & Estates management experience Strong knowledge of H&S legislation, quality systems, and auditing processes Hands-on experience with risk assessments, COSHH, PUWER, Fire Safety, PPE, Safe Systems of Work etc. Confident communicator with the ability to influence and foster a safety-first culture Why Apply? Salary up to 55,000 DOE 5 weeks holiday + Bupa Healthcare Opportunity to shape H&S strategy during a time of exciting business growth Full-time, permanent role - Monday to Friday, 35 hours If you're a proactive and motivated Health & Safety professional looking to make a real impact within a growing manufacturing organisation, we'd love to hear from you.
Sep 03, 2025
Full time
We're proud to be partnering with a leading manufacturing business currently entering an exciting phase of expansion. They're seeking a dynamic Health & Safety Manager to join their head office in Hastings, with responsibility across two additional UK sites. This strategic role will report directly to the Managing Director and oversee Health & Safety, Facilities, and Estates, ensuring compliance with regulations while fostering a proactive safety culture and supporting employee wellbeing. You will also manage and develop a Health & Safety Assistant, while leading the wider facilities team. Key Responsibilities Act as the first point of contact for all H&S matters across three sites Develop, implement, and maintain H&S policies, systems, and compliance records Advise, coach, and train managers and staff on best practice and regulatory requirements Investigate incidents and near misses, implementing corrective actions Lead Safety Committee meetings and provide regular reports to management Conduct risk assessments, audits, and inspections to ensure compliance and identify improvements Oversee Facilities & Estates management, supporting safe and efficient operations Manage and develop a direct report while leading the wider facilities team Key Skills & Experience NEBOSH Level 6 Diploma (essential) Previous Health & Safety management experience within a manufacturing environment Previous Facilities & Estates management experience Strong knowledge of H&S legislation, quality systems, and auditing processes Hands-on experience with risk assessments, COSHH, PUWER, Fire Safety, PPE, Safe Systems of Work etc. Confident communicator with the ability to influence and foster a safety-first culture Why Apply? Salary up to 55,000 DOE 5 weeks holiday + Bupa Healthcare Opportunity to shape H&S strategy during a time of exciting business growth Full-time, permanent role - Monday to Friday, 35 hours If you're a proactive and motivated Health & Safety professional looking to make a real impact within a growing manufacturing organisation, we'd love to hear from you.
Head of Finance (FD Designate) Bradford Manufacturer Full-time- 5 Days on site £70k + Car Hays Senior Finance is proud to be exclusively partnered with a family-owned SME manufacturing business based in Bradford. Renowned for its people-first culture and commitment to excellence, the company combines a strong heritage with a forward-thinking mindset. To support its continued growth, the business is seeking a dynamic and experienced Head of Finance (FD Designate) to join the leadership team and shape the future of its finance function. Your new role This newly created position offers a pivotal opportunity to strengthen financial operations. The Head of Finance (FD Designate) will lead and develop a small, capable finance team, ensuring robust financial governance and delivering strategic insights to drive productivity and profitability. This hands-on role is ideal for someone who thrives in an SME environment and values collaboration, integrity, and continuous improvement. Key Responsibilities Oversee the production of accurate and timely management accountsLead and structure the finance team, fostering a culture of learning and accountabilityEnsure compliance with statutory and regulatory financial requirementsDevelop and implement financial controls, policies, and proceduresProvide strategic financial leadership to the Director and wider leadership teamManage cash flow and financial reporting processesLiaise with external auditors, banks, and other stakeholdersSupport business planning and decision-making through insightful financial analysis What you'll need to succeed Qualified accountant (ACA, ACCA, CIMA, or equivalent), or qualified by experienceProven experience in a senior finance role within a fast-paced SME manufacturing environmentStrong leadership and team development skillsExcellent knowledge of financial compliance and governanceHands-on approach with a strategic mindsetStrong communication and interpersonal skillsComfortable working on-site with flexibility as neededConfident and engaging with stakeholders at all levels, from shop floor to boardroom What you'll get in return Competitive salary of £70,000Company carPerformance-linked bonus schemePension schemeSupportive, people-first culture where your voice is heardLow staff turnover, high tenure, and organisational stability What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 03, 2025
Full time
Head of Finance (FD Designate) Bradford Manufacturer Full-time- 5 Days on site £70k + Car Hays Senior Finance is proud to be exclusively partnered with a family-owned SME manufacturing business based in Bradford. Renowned for its people-first culture and commitment to excellence, the company combines a strong heritage with a forward-thinking mindset. To support its continued growth, the business is seeking a dynamic and experienced Head of Finance (FD Designate) to join the leadership team and shape the future of its finance function. Your new role This newly created position offers a pivotal opportunity to strengthen financial operations. The Head of Finance (FD Designate) will lead and develop a small, capable finance team, ensuring robust financial governance and delivering strategic insights to drive productivity and profitability. This hands-on role is ideal for someone who thrives in an SME environment and values collaboration, integrity, and continuous improvement. Key Responsibilities Oversee the production of accurate and timely management accountsLead and structure the finance team, fostering a culture of learning and accountabilityEnsure compliance with statutory and regulatory financial requirementsDevelop and implement financial controls, policies, and proceduresProvide strategic financial leadership to the Director and wider leadership teamManage cash flow and financial reporting processesLiaise with external auditors, banks, and other stakeholdersSupport business planning and decision-making through insightful financial analysis What you'll need to succeed Qualified accountant (ACA, ACCA, CIMA, or equivalent), or qualified by experienceProven experience in a senior finance role within a fast-paced SME manufacturing environmentStrong leadership and team development skillsExcellent knowledge of financial compliance and governanceHands-on approach with a strategic mindsetStrong communication and interpersonal skillsComfortable working on-site with flexibility as neededConfident and engaging with stakeholders at all levels, from shop floor to boardroom What you'll get in return Competitive salary of £70,000Company carPerformance-linked bonus schemePension schemeSupportive, people-first culture where your voice is heardLow staff turnover, high tenure, and organisational stability What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Regional Health, Safety, Environment and Quality Advisor Bristol 38,000 - 43,000 + Excellent Benefits Would you thrive in a fast-paced role where you can take ownership while working closely with a supportive health, safety, environment and quality team? We're partnering with a market leader in the waste and recycling industry to recruit a Regional Health, Safety, Environment and Quality Advisor. This is a business that invests in its people, champions development and is dedicated to building a positive, proactive safety culture across all sites. The role is predominantly working across sites in the Bristol area. Responsibilities of the Regional Health, Safety, Environment and Quality Advisor will include: Promoting a positive health and safety culture across the sites, seeking best practice at every opportunity Supporting and advising site teams to help them meet company standards and procedures Regularly visiting assigned sites, auditing health, safety, environment and quality performance Supporting the ongoing review and improvement of management systems in line with company policy The successful Regional Health, Safety, Environment and Quality Advisor will have: Proven experience in a similar role ideally within waste, logistics, manufacturing or a related industry NEBOSH General Certificate or equivalent level 3 qualification Experience/knowledge of the ISO management systems Strong communication skills with experience engaging colleagues at all levels This is a fantastic opportunity to join a leader in their field. For further details and to apply please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Sep 03, 2025
Full time
Regional Health, Safety, Environment and Quality Advisor Bristol 38,000 - 43,000 + Excellent Benefits Would you thrive in a fast-paced role where you can take ownership while working closely with a supportive health, safety, environment and quality team? We're partnering with a market leader in the waste and recycling industry to recruit a Regional Health, Safety, Environment and Quality Advisor. This is a business that invests in its people, champions development and is dedicated to building a positive, proactive safety culture across all sites. The role is predominantly working across sites in the Bristol area. Responsibilities of the Regional Health, Safety, Environment and Quality Advisor will include: Promoting a positive health and safety culture across the sites, seeking best practice at every opportunity Supporting and advising site teams to help them meet company standards and procedures Regularly visiting assigned sites, auditing health, safety, environment and quality performance Supporting the ongoing review and improvement of management systems in line with company policy The successful Regional Health, Safety, Environment and Quality Advisor will have: Proven experience in a similar role ideally within waste, logistics, manufacturing or a related industry NEBOSH General Certificate or equivalent level 3 qualification Experience/knowledge of the ISO management systems Strong communication skills with experience engaging colleagues at all levels This is a fantastic opportunity to join a leader in their field. For further details and to apply please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Sewell Wallis are looking to recruit a qualified Management Accountant who has had experience with business partnering, process improvement and management accounts production for a 6 month fixed term contract working with one of our long-standing clients. This remote role will be focusing primarily on project work, with three main areas to focus on throughout the contract, process improvement, creation of SOPs for new contract onboarding, and working through a stock reconsolidation, alongside your day to day management accounts production. You'll be someone who likes to drive change, proactive and hands on as you'll be working closely with the Financial Controller in a small team. You'll enjoy collaborating with the wider team and be a strong and confident communicator. This Management Accountant role is ideally looking for someone to start ASAP. What will you be doing? Process improvement & automation of files and functions already in place. Creation of new SOPs around invoicing and POs. Ensure financial controls are in place. Control of balance sheet and supporting reconciliations. Preparation and submission of the monthly accounts and journal preparation and posting. Assisting with auditors. Ensuring that group accounting processes are following across the division. What skills are we looking for? Studying Towards or Qualified Accountant - ACCA or CIMA. Excellent communication skills - both verbal and written. Plenty of experience with process improvement, confidence to implement new processes independently. Experience with business partnering across departments with a range of staff (finance and non-finance). Excellent Microsoft Excel skills. What's on offer? A competitive salary of up to £50,000 Remote working for the duration of the contract. Private healthcare. 8% matched pension contributions. Send us your CV below, or contact Lawrie Bacon for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Sep 02, 2025
Contractor
Sewell Wallis are looking to recruit a qualified Management Accountant who has had experience with business partnering, process improvement and management accounts production for a 6 month fixed term contract working with one of our long-standing clients. This remote role will be focusing primarily on project work, with three main areas to focus on throughout the contract, process improvement, creation of SOPs for new contract onboarding, and working through a stock reconsolidation, alongside your day to day management accounts production. You'll be someone who likes to drive change, proactive and hands on as you'll be working closely with the Financial Controller in a small team. You'll enjoy collaborating with the wider team and be a strong and confident communicator. This Management Accountant role is ideally looking for someone to start ASAP. What will you be doing? Process improvement & automation of files and functions already in place. Creation of new SOPs around invoicing and POs. Ensure financial controls are in place. Control of balance sheet and supporting reconciliations. Preparation and submission of the monthly accounts and journal preparation and posting. Assisting with auditors. Ensuring that group accounting processes are following across the division. What skills are we looking for? Studying Towards or Qualified Accountant - ACCA or CIMA. Excellent communication skills - both verbal and written. Plenty of experience with process improvement, confidence to implement new processes independently. Experience with business partnering across departments with a range of staff (finance and non-finance). Excellent Microsoft Excel skills. What's on offer? A competitive salary of up to £50,000 Remote working for the duration of the contract. Private healthcare. 8% matched pension contributions. Send us your CV below, or contact Lawrie Bacon for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 02, 2025
Seasonal
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Management Accountant Southampton £50-60,000 DOE An established organisation in the Southampton area is seeking a skilled and detail-oriented Management Accountant to support its evolving finance function. Role Overview Reporting directly to the Finance Director, the successful candidate will take ownership of the preparation of monthly management accounts, and support with annual budgets, statutory accounts, and ad hoc financial reports. You'll help maintain financial controls and provide timely, accurate analysis to support strategic decision-making in this busy and fast paced business. Key Responsibilities: Prepare monthly management accounts and financial reports Assist in budgeting, forecasting, and statutory account preparation Analyse inventory and margins to support commercial decisions Manage accruals, prepayments, and fixed asset registers Track CAPEX projects and funding Support year-end audit processes and produce audit packs Maintain financial procedures and reconciliations Provide ad hoc analysis to internal and external stakeholders We re looking for someone who is: Qualified with good experience gained as a Management Accountant Highly numerate, organised, and strong analytical skills Experienced in financial reporting and accounting procedures Intermediate to advanced levels of Microsoft Excel A collaborative team player with a proactive mindset Flexible and adaptable to a varied workload This role offers some flexibility with start and finish times (from 7am onwards) and there is the opportunity for some hybrid working , but it will mostly be an on site role with free parking and easy access to the M27. The role is likely to grow in terms of analytical responsibilities and team management over time. This is a super opportunity to make a difference to an expanding and evolving finance function for a £100m t/o business operating as part of a larger group where controls and processes are being put into place and a new system being implemented as such the ability to deal with change is key. Please apply for more information. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Sep 02, 2025
Full time
Management Accountant Southampton £50-60,000 DOE An established organisation in the Southampton area is seeking a skilled and detail-oriented Management Accountant to support its evolving finance function. Role Overview Reporting directly to the Finance Director, the successful candidate will take ownership of the preparation of monthly management accounts, and support with annual budgets, statutory accounts, and ad hoc financial reports. You'll help maintain financial controls and provide timely, accurate analysis to support strategic decision-making in this busy and fast paced business. Key Responsibilities: Prepare monthly management accounts and financial reports Assist in budgeting, forecasting, and statutory account preparation Analyse inventory and margins to support commercial decisions Manage accruals, prepayments, and fixed asset registers Track CAPEX projects and funding Support year-end audit processes and produce audit packs Maintain financial procedures and reconciliations Provide ad hoc analysis to internal and external stakeholders We re looking for someone who is: Qualified with good experience gained as a Management Accountant Highly numerate, organised, and strong analytical skills Experienced in financial reporting and accounting procedures Intermediate to advanced levels of Microsoft Excel A collaborative team player with a proactive mindset Flexible and adaptable to a varied workload This role offers some flexibility with start and finish times (from 7am onwards) and there is the opportunity for some hybrid working , but it will mostly be an on site role with free parking and easy access to the M27. The role is likely to grow in terms of analytical responsibilities and team management over time. This is a super opportunity to make a difference to an expanding and evolving finance function for a £100m t/o business operating as part of a larger group where controls and processes are being put into place and a new system being implemented as such the ability to deal with change is key. Please apply for more information. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Board Member Trustee Voluntary + Expenses Location: Remote With regular in-person meetings and visits to our communities (circa 10 days per annum) Closing date: Friday 19th September 2025 Preliminary interviews: Thursday 2nd October 2025, via MS Teams Final Panel interviews: 17 October 2025, in person and venue TBC Our communities are in North London, Gloucester, Midlands and North Yorkshire. Board and Committee Meetings are often held in our Communities 2 days per moth (approx.) It s an exciting time to be joining the Trust as one of our Board Members! This is a great opportunity to play a key role in our future development as a leading social and green care provider. We support adults with learning disabilities, autism, mental health support needs, within magical rural and urban community settings. We are now looking for someone who brings a strong background in unlocking growth opportunities and in long term financial planning and modelling. You will complement the skills, abilities and lived experiences of our Board members, and like all of our Trustee s, you will bring a real passion for social and health care, respecting the unique relationship between people and nature. We are seeking a Trustee to sit on our Board and to also be an active member of our Audit and Risk Committee. We're looking for those who can work constructively with the Chair, other Board members and staff of Camphill Village Trust to support the good governance of the Trust, ensuring that the purpose of the Trust is fulfilled, that it is well managed and financially viable and that it works within the requirements of the law, regulation and its funders. You'll support the Trust to realise its vision and strategic objectives. Main responsibilities: Support the delivery of the Corporate Strategy ensuring that the purpose and long-term strategic direction of the Trust is formulated and regularly reviewed. Drive high performance management in governance, setting standards to ensure a high quality service is delivered through a culture of co-production with the people we support, enabling the delivery of the Trust s vision and key objectives. Establish sound constructive working relationships with the Chief Executive and Directors and a supportive partnership with staff, people we support and their families and carers across the Charity. Actively support the Charity in its fundraising goals Our Charity creates thriving communities that enable friendships, independence, creativity and meaningful work opportunities. You will demonstrate a deep commitment to our ethos and insights into the lived experience of those that we support, ensuring that the Charity can demonstrate the impact and outcome of a Life of Opportunity. You will have strong financial acumen and may well have operated at strategic level supporting growth alongside long term financial planning and modelling. What you ll bring to the role This is an exciting opportunity for someone who brings a strong background in unlocking growth opportunities and in long term financial planning and modelling and a real passion for supporting social care and health operations, in particular learning disability and autism services. You will be passionate to be part of a Charity with a track record in delivering high quality, co-produced health and social care services, who can support our team to deliver great quality outcomes for all of those we support. Your ability to think creatively and innovatively about how we continue to deliver exceptional impact on the lives of those in our communities and their families will be an invaluable asset to us. First time Trustees will be considered and supported if appointed. Key experience, skills and attributes required: Senior level experience in a non-executive or executive capacity; ideally has either reported to or been on the Board of Trustees of a charity or similar not for profit organisation. Lived experience and/or Insight into the issues and opportunities that face adults with a wide range of support needs. Ideally, to have relevant, lived experience aligned to the Charity purpose/ the people we support. Proven track record at contributing effectively to the leadership and development of an organisation. Sound understanding of good governance, in particular of reporting and monitoring at a governance level. Understanding of the regulatory and compliance requirements in the sector. An effective communicator, emotionally intelligent and self-aware. In return we will offer you a stimulating and collegiate Board environment with high quality colleagues who are engaged and committed to delivering co-produced person centred support. We are a well led organisation, and you will enjoy a Board culture which is in tune with our values and aligned with our practice. If this sounds like a role for you, and you d like to find out more, please do get in touch. Location & Travel - Remote based The Trust holds Board and Committee meetings and other events, both in person at our various communities and virtually via Teams. Trustees are expected to attend meetings and events held in person. In addition, we encourage Trustees to visit our communities outside of scheduled meetings / events. The Trust s nine communities are located in Yorkshire, Middlesbrough, Stourbridge, Gloucestershire and Hertfordshire. Access to the main travel corridors of the M25, M40, M1 and M6 would be required We encourage applications from all sections of the community, particularly those underrepresented within our board. If you require any reasonable adjustment to the process due to disabilities, please let us know. Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference. About us Established in 1954, Camphill Village Trust is a charity that supports adults with learning disabilities, autism and mental health challenges. In our 70th year we honour our past, provide for the present and will lead the future. Our focus on humanity and nature was inspired by our past and remains as key to the Trust s ethos today. This is reflected in our focus on social and green care integration, valuing everyone s contribution, enabling personal pathways to development, celebrating the changing seasons, and respecting the rhythm of natural life. We operate in both rural and urban communities, building on our care (social) farming legacy. Our historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues to play to our strengths.
Sep 02, 2025
Full time
Board Member Trustee Voluntary + Expenses Location: Remote With regular in-person meetings and visits to our communities (circa 10 days per annum) Closing date: Friday 19th September 2025 Preliminary interviews: Thursday 2nd October 2025, via MS Teams Final Panel interviews: 17 October 2025, in person and venue TBC Our communities are in North London, Gloucester, Midlands and North Yorkshire. Board and Committee Meetings are often held in our Communities 2 days per moth (approx.) It s an exciting time to be joining the Trust as one of our Board Members! This is a great opportunity to play a key role in our future development as a leading social and green care provider. We support adults with learning disabilities, autism, mental health support needs, within magical rural and urban community settings. We are now looking for someone who brings a strong background in unlocking growth opportunities and in long term financial planning and modelling. You will complement the skills, abilities and lived experiences of our Board members, and like all of our Trustee s, you will bring a real passion for social and health care, respecting the unique relationship between people and nature. We are seeking a Trustee to sit on our Board and to also be an active member of our Audit and Risk Committee. We're looking for those who can work constructively with the Chair, other Board members and staff of Camphill Village Trust to support the good governance of the Trust, ensuring that the purpose of the Trust is fulfilled, that it is well managed and financially viable and that it works within the requirements of the law, regulation and its funders. You'll support the Trust to realise its vision and strategic objectives. Main responsibilities: Support the delivery of the Corporate Strategy ensuring that the purpose and long-term strategic direction of the Trust is formulated and regularly reviewed. Drive high performance management in governance, setting standards to ensure a high quality service is delivered through a culture of co-production with the people we support, enabling the delivery of the Trust s vision and key objectives. Establish sound constructive working relationships with the Chief Executive and Directors and a supportive partnership with staff, people we support and their families and carers across the Charity. Actively support the Charity in its fundraising goals Our Charity creates thriving communities that enable friendships, independence, creativity and meaningful work opportunities. You will demonstrate a deep commitment to our ethos and insights into the lived experience of those that we support, ensuring that the Charity can demonstrate the impact and outcome of a Life of Opportunity. You will have strong financial acumen and may well have operated at strategic level supporting growth alongside long term financial planning and modelling. What you ll bring to the role This is an exciting opportunity for someone who brings a strong background in unlocking growth opportunities and in long term financial planning and modelling and a real passion for supporting social care and health operations, in particular learning disability and autism services. You will be passionate to be part of a Charity with a track record in delivering high quality, co-produced health and social care services, who can support our team to deliver great quality outcomes for all of those we support. Your ability to think creatively and innovatively about how we continue to deliver exceptional impact on the lives of those in our communities and their families will be an invaluable asset to us. First time Trustees will be considered and supported if appointed. Key experience, skills and attributes required: Senior level experience in a non-executive or executive capacity; ideally has either reported to or been on the Board of Trustees of a charity or similar not for profit organisation. Lived experience and/or Insight into the issues and opportunities that face adults with a wide range of support needs. Ideally, to have relevant, lived experience aligned to the Charity purpose/ the people we support. Proven track record at contributing effectively to the leadership and development of an organisation. Sound understanding of good governance, in particular of reporting and monitoring at a governance level. Understanding of the regulatory and compliance requirements in the sector. An effective communicator, emotionally intelligent and self-aware. In return we will offer you a stimulating and collegiate Board environment with high quality colleagues who are engaged and committed to delivering co-produced person centred support. We are a well led organisation, and you will enjoy a Board culture which is in tune with our values and aligned with our practice. If this sounds like a role for you, and you d like to find out more, please do get in touch. Location & Travel - Remote based The Trust holds Board and Committee meetings and other events, both in person at our various communities and virtually via Teams. Trustees are expected to attend meetings and events held in person. In addition, we encourage Trustees to visit our communities outside of scheduled meetings / events. The Trust s nine communities are located in Yorkshire, Middlesbrough, Stourbridge, Gloucestershire and Hertfordshire. Access to the main travel corridors of the M25, M40, M1 and M6 would be required We encourage applications from all sections of the community, particularly those underrepresented within our board. If you require any reasonable adjustment to the process due to disabilities, please let us know. Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference. About us Established in 1954, Camphill Village Trust is a charity that supports adults with learning disabilities, autism and mental health challenges. In our 70th year we honour our past, provide for the present and will lead the future. Our focus on humanity and nature was inspired by our past and remains as key to the Trust s ethos today. This is reflected in our focus on social and green care integration, valuing everyone s contribution, enabling personal pathways to development, celebrating the changing seasons, and respecting the rhythm of natural life. We operate in both rural and urban communities, building on our care (social) farming legacy. Our historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues to play to our strengths.
An Accountancy & Advisory firm looking for a New Client Manager to join the team Your new company A successful independent Accountancy & Advisory firm looking to add a Client Manager to the team. This business provides Audit, Taxation, Corporate Finance and Accountancy solutions to their clients. They are a five director firm with around 20 staff underneath. Your new role Manage a Portfolio of clients for Year End Accounts, VAT, Corporation Tax and Self Assessment. Your work will have a final partner review before leaving the business. Ensure clients comply with tax regulations and deadlines. Provide tax planning advice to optimise clients' tax positions. Review tax returns for individuals and businesses. Provide Guidance to junior staff and provide review points. What you'll need to succeed Prior experience in a Client Management position or significant experience as a Senior Accountant. Practice experience What you'll get in return 23 days plus Bank Holidays + Christmas Shutdown + Brithday Off Hybrid Working Flexible Working Free Parking in Central Cardiff £40,000 - £52,000 Salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 02, 2025
Full time
An Accountancy & Advisory firm looking for a New Client Manager to join the team Your new company A successful independent Accountancy & Advisory firm looking to add a Client Manager to the team. This business provides Audit, Taxation, Corporate Finance and Accountancy solutions to their clients. They are a five director firm with around 20 staff underneath. Your new role Manage a Portfolio of clients for Year End Accounts, VAT, Corporation Tax and Self Assessment. Your work will have a final partner review before leaving the business. Ensure clients comply with tax regulations and deadlines. Provide tax planning advice to optimise clients' tax positions. Review tax returns for individuals and businesses. Provide Guidance to junior staff and provide review points. What you'll need to succeed Prior experience in a Client Management position or significant experience as a Senior Accountant. Practice experience What you'll get in return 23 days plus Bank Holidays + Christmas Shutdown + Brithday Off Hybrid Working Flexible Working Free Parking in Central Cardiff £40,000 - £52,000 Salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title : Audit Manager Location : Coventry or Nuneaton Working hours : Mon-Fri 9am-5pm Package : 50,000 - 60,000 (flexible dependant on experience), plus benefits An award winning, Chartered Accountancy Practice, are hiring for an Audit Manager, within their Coventry or Nuneaton office, to join their expanding team. A multi officed, and 5 director-based firm, they are offering excellent long term opportunities for ambitious accountants/auditors The successful candidate will lead a team of junior-senior auditors, managing the audit processes, including on client site. This is an excellent opportunity for a qualified auditor, looking to further themselves in a highly reputable environment, to work for a large and varied portfolio, and gain valuable management experience. Audit Manager Job Overview Planning audits and identifying key risk areas Managing the audit process, including on site teams Ensuring that all statutory requirements are complied with Ensuring that client deadlines are met and to budget Reporting audit progress to the directors Attending final audit review meetings with the directors and clients Managing the audit team Reviewing the audit team work Audit Manager Job Requirements Qualified accountant ACCA/ACA/CA Experience of managing and supervising team Technically sound and up-to-date with latest auditing and reporting standards Able to work closely with the Partner Have effective communication and interpersonal skills Maintain confidentiality, professionalism and take ownership of role Maintain budgets and work to meet the deadlines Audit Manager Salary & Benefits Salary flexible dependant on experience, but guide is 50,000- 60,000 20 days holiday, plus bank holidays Christmas shutdown, with 2 extra days Medicash scheme Onsite parking Statutory pension and sick pay Company socials, and events Consistent progression routes Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Sep 02, 2025
Full time
Job Title : Audit Manager Location : Coventry or Nuneaton Working hours : Mon-Fri 9am-5pm Package : 50,000 - 60,000 (flexible dependant on experience), plus benefits An award winning, Chartered Accountancy Practice, are hiring for an Audit Manager, within their Coventry or Nuneaton office, to join their expanding team. A multi officed, and 5 director-based firm, they are offering excellent long term opportunities for ambitious accountants/auditors The successful candidate will lead a team of junior-senior auditors, managing the audit processes, including on client site. This is an excellent opportunity for a qualified auditor, looking to further themselves in a highly reputable environment, to work for a large and varied portfolio, and gain valuable management experience. Audit Manager Job Overview Planning audits and identifying key risk areas Managing the audit process, including on site teams Ensuring that all statutory requirements are complied with Ensuring that client deadlines are met and to budget Reporting audit progress to the directors Attending final audit review meetings with the directors and clients Managing the audit team Reviewing the audit team work Audit Manager Job Requirements Qualified accountant ACCA/ACA/CA Experience of managing and supervising team Technically sound and up-to-date with latest auditing and reporting standards Able to work closely with the Partner Have effective communication and interpersonal skills Maintain confidentiality, professionalism and take ownership of role Maintain budgets and work to meet the deadlines Audit Manager Salary & Benefits Salary flexible dependant on experience, but guide is 50,000- 60,000 20 days holiday, plus bank holidays Christmas shutdown, with 2 extra days Medicash scheme Onsite parking Statutory pension and sick pay Company socials, and events Consistent progression routes Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
About us Avencia Consulting are currently recruiting on behalf of a well known Insurer based in the City who are looking for an IT Risk Director to join the London office. The role The business is searching for a talented, experienced IT Risk Director to join its expanding Risk Management team. The IT Risk Director will have the opportunity to work closely with senior business leaders to drive enhancements and execute the company's global risk framework. This person will also have regular and direct access to the Global Chief Risk Officer, Executive Committee and Management Committee Members, Senior IT and Operational functional leaders. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The IT Risk Director is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process and market-leading proprietary systems along with all other key functions for the business. The IT Risk Director will be instrumental in establishing the ongoing monitoring of the IT-related risks for the portfolios under the businesses management, including Lloyd's of London syndicates and the company market. The role will serve in an oversight capacity over the breadth of the IT-related related risks across the Group. In addition to the standard risk categories (e.g. strategy, systems availability and integrity, cyber security and data confidentiality, access, service support, infrastructure and asset management), the IT Risk Director will be expected to work with the business to develop an approach to overseeing the use and opportunities relating to artificial intelligence. Key accountabilities The IT Risk Director will take primary responsibility for the following: Managing the quarterly risk review (QRR) and risk radar process for IT risk categories which are performed predominantly with the key function leaders and control owners Drafting IT inputs to regular reports to Boards, Board Committees and Management Committees across the Group Maintaining, enhancing and embedding the Information, Communication and Technology (ICT) Risk Framework, including the development of IT risk policies where required. Developing and embedding IT-related 2LOD risk policies and frameworks where required Coordinating impacts of IT operational and control activity impacting the risk register as well as related stakeholders including Compliance, Internal Audit and SOX (carriers) Taking the lead on IT Risk Incident responses Developing a working understanding of new IT-related risks or controls Keep the risk register (Decision Focus) current for IT-related risks, controls and accountability The IT Risk Director will support the Risk team in the following activities: Work collaboratively with the first line of defence to develop and enhance key risk policies, procedures and standards - including annual reviews Work collaboratively with the various non-IT business functions to consider impacts of IT systems, capabilities and controls Develop strong working relationships with key IT stakeholders including: Head of IT, Chief Technology Officer, Chief Data Officer, Head of IT Risk and Compliance (1LOD), Head of Infrastructure, Head of Cyber Security and others Develop and deliver IT risk training where appropriate and required Maintain strong working relationship with risk and control functions in partner organisations Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: The Fidelis Partnership Boards, Board Committees and Management Committees Fidelis Insurance Group - CRO, SOX Compliance Team, IT and Operations and Head of Internal Audit Asta Managing Agency as the managing agency for TFP Lloyd's business The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi Key service providers, including off-shore support in Noida, India Heads of functions across The Fidelis Partnership Skills & experience University degree, preferably in Computer Science, Information Technology, Mathematics, Science or Economics Strong preference for candidates with advanced degree or relevant industry qualifications (e.g., CISA, CRISC, CISM) Strong academic background and mathematical acumen Experience with industry standard IT risk management frameworks (e.g., NIST, ISO 27001, Cyber Essentials, COBIT, COSO) 10+ years' experience in the IT Risk sector (Risk Management, External Audit, Internal Audit), preferably with a strong understanding of the insurance industry Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM) Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business
Sep 02, 2025
Full time
About us Avencia Consulting are currently recruiting on behalf of a well known Insurer based in the City who are looking for an IT Risk Director to join the London office. The role The business is searching for a talented, experienced IT Risk Director to join its expanding Risk Management team. The IT Risk Director will have the opportunity to work closely with senior business leaders to drive enhancements and execute the company's global risk framework. This person will also have regular and direct access to the Global Chief Risk Officer, Executive Committee and Management Committee Members, Senior IT and Operational functional leaders. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The IT Risk Director is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process and market-leading proprietary systems along with all other key functions for the business. The IT Risk Director will be instrumental in establishing the ongoing monitoring of the IT-related risks for the portfolios under the businesses management, including Lloyd's of London syndicates and the company market. The role will serve in an oversight capacity over the breadth of the IT-related related risks across the Group. In addition to the standard risk categories (e.g. strategy, systems availability and integrity, cyber security and data confidentiality, access, service support, infrastructure and asset management), the IT Risk Director will be expected to work with the business to develop an approach to overseeing the use and opportunities relating to artificial intelligence. Key accountabilities The IT Risk Director will take primary responsibility for the following: Managing the quarterly risk review (QRR) and risk radar process for IT risk categories which are performed predominantly with the key function leaders and control owners Drafting IT inputs to regular reports to Boards, Board Committees and Management Committees across the Group Maintaining, enhancing and embedding the Information, Communication and Technology (ICT) Risk Framework, including the development of IT risk policies where required. Developing and embedding IT-related 2LOD risk policies and frameworks where required Coordinating impacts of IT operational and control activity impacting the risk register as well as related stakeholders including Compliance, Internal Audit and SOX (carriers) Taking the lead on IT Risk Incident responses Developing a working understanding of new IT-related risks or controls Keep the risk register (Decision Focus) current for IT-related risks, controls and accountability The IT Risk Director will support the Risk team in the following activities: Work collaboratively with the first line of defence to develop and enhance key risk policies, procedures and standards - including annual reviews Work collaboratively with the various non-IT business functions to consider impacts of IT systems, capabilities and controls Develop strong working relationships with key IT stakeholders including: Head of IT, Chief Technology Officer, Chief Data Officer, Head of IT Risk and Compliance (1LOD), Head of Infrastructure, Head of Cyber Security and others Develop and deliver IT risk training where appropriate and required Maintain strong working relationship with risk and control functions in partner organisations Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: The Fidelis Partnership Boards, Board Committees and Management Committees Fidelis Insurance Group - CRO, SOX Compliance Team, IT and Operations and Head of Internal Audit Asta Managing Agency as the managing agency for TFP Lloyd's business The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi Key service providers, including off-shore support in Noida, India Heads of functions across The Fidelis Partnership Skills & experience University degree, preferably in Computer Science, Information Technology, Mathematics, Science or Economics Strong preference for candidates with advanced degree or relevant industry qualifications (e.g., CISA, CRISC, CISM) Strong academic background and mathematical acumen Experience with industry standard IT risk management frameworks (e.g., NIST, ISO 27001, Cyber Essentials, COBIT, COSO) 10+ years' experience in the IT Risk sector (Risk Management, External Audit, Internal Audit), preferably with a strong understanding of the insurance industry Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM) Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business
