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business risk officer vp
Adecco
Major Crime Unit Civilian Investigator
Adecco Sleaford, Lincolnshire
We have an exciting opportunity for an experienced PIP 1 Civilian Investigator to work for Lincolnshire Police. Lincolnshire Police are looking for investigators to work within their Major Crime Unit MCU - Sleaford Police Station. You will be working Monday to Friday 8am to 4pm. PLEASE ALSO NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. JOB PURPOSE AND SCOPE To work as part of a team in MCU to undertake the investigation of major crime that fall under the MCU remit, involving interview of suspects, and gathering of evidence from victims and witnesses, digital media, and other sources. To prepare and complete files in accordance with court deadlines, legislation, and force policy, ensuring that crimes under investigation are compliant with Criminal Procedure and Investigations Act 1996 (CPIA) and the Victims Code of Practice. To promote equality of opportunity to the people of Lincolnshire and treat all individuals fairly with dignity and respect, in line with the Force values - Courageous, Open, Fair, Inclusive. Officers involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS To respond effectively to all reports of major crime, including coronial investigations and support to other departments such as PVP, CID and Local Policing in accordance with the MCU Terms of Reference, Force policy, and NPCC and College of Policing Authorised Professional Practice. To develop and record proportionate investigation plans and strategies. To prioritise lines of enquiry, maximising the gathering of material by securing and preserving evidence under minimum supervision. To conduct or co-ordinate all aspects of the investigation process, ensuring the highest quality of service to all stakeholders. To interview victims of crime and other witnesses, ensuring compliance with the Victims Charter, identifying when victims are significant or vulnerable and taking relevant measures. To effectively apply investigation procedures to ensure timely response to and conclusion of all To gather, develop and use intelligence effectively utilising force IT systems to enhance investigations and inform other departments/line management of identified risks and safeguarding concerns. To prepare case files within the designated timescales ensuring legislative compliance in line with the CPIA, disclosure rules and the Manual of Guidance for presentation to the Magistrates and Crown Courts. To attend court and give evidence in relation to those aspects of any investigation which are within the post holders personal knowledge, or in which the post holder has had any involvement during the investigative process. To represent the organisation by attending multi-agency meetings / case-conferences, or other such meetings as required or deemed appropriate by line management understand and apply relevant risk assessment processes to support the determination of response and effective resource prioritisation. To respond positively to operational requirements in relation to all aspects of MCU, and as required and directed by MCU Managers. To cultivate and maintain good relations between internal departments, external stakeholders, and the community. To be fully conversant and competent with relevant legislation, practice agreements and investigation procedures. ESSENTIAL REQUIREMENTS PIP1 qualification Previous experience of gathering information and / or data from third parties (e.g. researching, interviewing techniques). Previous experience of problem solving and decision making with an ability to critically analyse material. Previous experience of working in a customer focused environment Previous experience of working with confidential/sensitive material. Demonstrates lateral vision and a logical process for solving problems Possess a sound knowledge of IT skills including Microsoft, Word, Excel, Outlook; ability to effectively use force IT systems following training Demonstrates the ability to review and present information with accuracy and clear attention to detail Self-motivated and focused on achieving high levels of performance, working as an ambassador for Lincolnshire Police Demonstrates commitment in making a difference taking responsibility for own actions Able to demonstrate evidence of working on own initiative and unsupervised at times Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 01, 2025
Seasonal
We have an exciting opportunity for an experienced PIP 1 Civilian Investigator to work for Lincolnshire Police. Lincolnshire Police are looking for investigators to work within their Major Crime Unit MCU - Sleaford Police Station. You will be working Monday to Friday 8am to 4pm. PLEASE ALSO NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION. JOB PURPOSE AND SCOPE To work as part of a team in MCU to undertake the investigation of major crime that fall under the MCU remit, involving interview of suspects, and gathering of evidence from victims and witnesses, digital media, and other sources. To prepare and complete files in accordance with court deadlines, legislation, and force policy, ensuring that crimes under investigation are compliant with Criminal Procedure and Investigations Act 1996 (CPIA) and the Victims Code of Practice. To promote equality of opportunity to the people of Lincolnshire and treat all individuals fairly with dignity and respect, in line with the Force values - Courageous, Open, Fair, Inclusive. Officers involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS To respond effectively to all reports of major crime, including coronial investigations and support to other departments such as PVP, CID and Local Policing in accordance with the MCU Terms of Reference, Force policy, and NPCC and College of Policing Authorised Professional Practice. To develop and record proportionate investigation plans and strategies. To prioritise lines of enquiry, maximising the gathering of material by securing and preserving evidence under minimum supervision. To conduct or co-ordinate all aspects of the investigation process, ensuring the highest quality of service to all stakeholders. To interview victims of crime and other witnesses, ensuring compliance with the Victims Charter, identifying when victims are significant or vulnerable and taking relevant measures. To effectively apply investigation procedures to ensure timely response to and conclusion of all To gather, develop and use intelligence effectively utilising force IT systems to enhance investigations and inform other departments/line management of identified risks and safeguarding concerns. To prepare case files within the designated timescales ensuring legislative compliance in line with the CPIA, disclosure rules and the Manual of Guidance for presentation to the Magistrates and Crown Courts. To attend court and give evidence in relation to those aspects of any investigation which are within the post holders personal knowledge, or in which the post holder has had any involvement during the investigative process. To represent the organisation by attending multi-agency meetings / case-conferences, or other such meetings as required or deemed appropriate by line management understand and apply relevant risk assessment processes to support the determination of response and effective resource prioritisation. To respond positively to operational requirements in relation to all aspects of MCU, and as required and directed by MCU Managers. To cultivate and maintain good relations between internal departments, external stakeholders, and the community. To be fully conversant and competent with relevant legislation, practice agreements and investigation procedures. ESSENTIAL REQUIREMENTS PIP1 qualification Previous experience of gathering information and / or data from third parties (e.g. researching, interviewing techniques). Previous experience of problem solving and decision making with an ability to critically analyse material. Previous experience of working in a customer focused environment Previous experience of working with confidential/sensitive material. Demonstrates lateral vision and a logical process for solving problems Possess a sound knowledge of IT skills including Microsoft, Word, Excel, Outlook; ability to effectively use force IT systems following training Demonstrates the ability to review and present information with accuracy and clear attention to detail Self-motivated and focused on achieving high levels of performance, working as an ambassador for Lincolnshire Police Demonstrates commitment in making a difference taking responsibility for own actions Able to demonstrate evidence of working on own initiative and unsupervised at times Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Additional Resources
Third Party Risk Officer
Additional Resources
Our client is a well-established international financial institution in Central London, offering a full suite of banking products to individual and corporate clients. Regulated by leading UK authorities, the bank is known for its collaborative and high-performing culture. We are seeking a Third Party Risk Officer to oversee the bank s external vendor and supplier relationships. You will manage onboarding, compliance, risk, performance, and contracts, ensuring all third-party engagements align with internal policies and UK regulatory requirements. Reporting to the Operational Resilience & Business Continuity Manager, you will support governance frameworks and third-party oversight programmes. You will be responsible for: Vendor Management: Lead supplier selection, onboarding, and due diligence, maintaining a centralised vendor register with risk ratings, contract status, and service classifications. Risk & Compliance: Conduct vendor risk assessments and reviews, ensuring adherence to FCA/PRA regulations, GDPR/UK DPA 2018, ISO 27001, and internal policies; support operational resilience assessments. Performance & Contracts: Develop SLAs/KPIs, monitor performance, coordinate remediation plans, and manage contracts in collaboration with Legal; act as main liaison with vendors and internal stakeholders. Governance & Reporting: Maintain audit trails, risk documentation, and performance records; prepare management reports and dashboards; support internal and external audits. Process Improvement: Identify and implement enhancements to the third-party management framework, promoting best practices in vendor governance and risk mitigation. Requirements: Previously worked as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operational Resilience analyst or in a similar role. Relevant degree or equivalent qualification. Minimum 2 years experience in third-party/vendor management, procurement, or supplier risk, preferably in financial services. Understanding of FCA/PRA regulations, operational resilience, ISO 27001, GDPR, and risk management frameworks. Experience with SLAs/KPIs, contract reviews, and vendor management systems. Strong stakeholder engagement, communication, and negotiation skills. Relevant certifications (CTPRP, CRVPM, CIPS) are advantageous. This is an opportunity to join a growing financial institution and make a tangible impact on third-party governance and operational resilience. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sep 01, 2025
Full time
Our client is a well-established international financial institution in Central London, offering a full suite of banking products to individual and corporate clients. Regulated by leading UK authorities, the bank is known for its collaborative and high-performing culture. We are seeking a Third Party Risk Officer to oversee the bank s external vendor and supplier relationships. You will manage onboarding, compliance, risk, performance, and contracts, ensuring all third-party engagements align with internal policies and UK regulatory requirements. Reporting to the Operational Resilience & Business Continuity Manager, you will support governance frameworks and third-party oversight programmes. You will be responsible for: Vendor Management: Lead supplier selection, onboarding, and due diligence, maintaining a centralised vendor register with risk ratings, contract status, and service classifications. Risk & Compliance: Conduct vendor risk assessments and reviews, ensuring adherence to FCA/PRA regulations, GDPR/UK DPA 2018, ISO 27001, and internal policies; support operational resilience assessments. Performance & Contracts: Develop SLAs/KPIs, monitor performance, coordinate remediation plans, and manage contracts in collaboration with Legal; act as main liaison with vendors and internal stakeholders. Governance & Reporting: Maintain audit trails, risk documentation, and performance records; prepare management reports and dashboards; support internal and external audits. Process Improvement: Identify and implement enhancements to the third-party management framework, promoting best practices in vendor governance and risk mitigation. Requirements: Previously worked as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operational Resilience analyst or in a similar role. Relevant degree or equivalent qualification. Minimum 2 years experience in third-party/vendor management, procurement, or supplier risk, preferably in financial services. Understanding of FCA/PRA regulations, operational resilience, ISO 27001, GDPR, and risk management frameworks. Experience with SLAs/KPIs, contract reviews, and vendor management systems. Strong stakeholder engagement, communication, and negotiation skills. Relevant certifications (CTPRP, CRVPM, CIPS) are advantageous. This is an opportunity to join a growing financial institution and make a tangible impact on third-party governance and operational resilience. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Additional Resources
Third Party Risk Manager
Additional Resources
Our client is a well-established international financial institution in Central London, offering a full suite of banking products to individual and corporate clients. Regulated by leading UK authorities, the bank is known for its collaborative and high-performing culture. We are seeking a Third Party Risk Manager to oversee the bank s external vendor and supplier relationships. You will manage onboarding, compliance, risk, performance, and contracts, ensuring all third-party engagements align with internal policies and UK regulatory requirements. Reporting to the Operational Resilience & Business Continuity Manager, you will support governance frameworks and third-party oversight programmes. You will be responsible for: Vendor Management: Lead supplier selection, onboarding, and due diligence, maintaining a centralised vendor register with risk ratings, contract status, and service classifications. Risk & Compliance: Conduct vendor risk assessments and reviews, ensuring adherence to FCA/PRA regulations, GDPR/UK DPA 2018, ISO 27001, and internal policies; support operational resilience assessments. Performance & Contracts: Develop SLAs/KPIs, monitor performance, coordinate remediation plans, and manage contracts in collaboration with Legal; act as main liaison with vendors and internal stakeholders. Governance & Reporting: Maintain audit trails, risk documentation, and performance records; prepare management reports and dashboards; support internal and external audits. Process Improvement: Identify and implement enhancements to the third-party management framework, promoting best practices in vendor governance and risk mitigation. Requirements: Previously worked as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operational Resilience analyst or in a similar role. Relevant degree or equivalent qualification. Minimum 2 years experience in third-party/vendor management, procurement, or supplier risk, preferably in financial services. Understanding of FCA/PRA regulations, operational resilience, ISO 27001, GDPR, and risk management frameworks. Experience with SLAs/KPIs, contract reviews, and vendor management systems. Strong stakeholder engagement, communication, and negotiation skills. Relevant certifications (CTPRP, CRVPM, CIPS) are advantageous. This is an opportunity to join a growing financial institution and make a tangible impact on third-party governance and operational resilience. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sep 01, 2025
Full time
Our client is a well-established international financial institution in Central London, offering a full suite of banking products to individual and corporate clients. Regulated by leading UK authorities, the bank is known for its collaborative and high-performing culture. We are seeking a Third Party Risk Manager to oversee the bank s external vendor and supplier relationships. You will manage onboarding, compliance, risk, performance, and contracts, ensuring all third-party engagements align with internal policies and UK regulatory requirements. Reporting to the Operational Resilience & Business Continuity Manager, you will support governance frameworks and third-party oversight programmes. You will be responsible for: Vendor Management: Lead supplier selection, onboarding, and due diligence, maintaining a centralised vendor register with risk ratings, contract status, and service classifications. Risk & Compliance: Conduct vendor risk assessments and reviews, ensuring adherence to FCA/PRA regulations, GDPR/UK DPA 2018, ISO 27001, and internal policies; support operational resilience assessments. Performance & Contracts: Develop SLAs/KPIs, monitor performance, coordinate remediation plans, and manage contracts in collaboration with Legal; act as main liaison with vendors and internal stakeholders. Governance & Reporting: Maintain audit trails, risk documentation, and performance records; prepare management reports and dashboards; support internal and external audits. Process Improvement: Identify and implement enhancements to the third-party management framework, promoting best practices in vendor governance and risk mitigation. Requirements: Previously worked as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operational Resilience analyst or in a similar role. Relevant degree or equivalent qualification. Minimum 2 years experience in third-party/vendor management, procurement, or supplier risk, preferably in financial services. Understanding of FCA/PRA regulations, operational resilience, ISO 27001, GDPR, and risk management frameworks. Experience with SLAs/KPIs, contract reviews, and vendor management systems. Strong stakeholder engagement, communication, and negotiation skills. Relevant certifications (CTPRP, CRVPM, CIPS) are advantageous. This is an opportunity to join a growing financial institution and make a tangible impact on third-party governance and operational resilience. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
RecruitmentRevolution.com
Senior Customer Success Manager - Fintech SaaS Game Changer. Hybrid
RecruitmentRevolution.com City Of Westminster, London
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We're not just transforming the way global businesses recover payments - we're redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We're on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn't just a support role - it's a strategic, commercially driven position where you'll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You'll play a key role in driving growth and delivering measurable impact. You'll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You'll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder's mindset Bonus points for: experience in credit management, AR, fintech, or collections - and hands-on time with HubSpot and Ready to take the lead and shape the future of Customer Success in fintech? If you're driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 01, 2025
Full time
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We're not just transforming the way global businesses recover payments - we're redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We're on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn't just a support role - it's a strategic, commercially driven position where you'll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You'll play a key role in driving growth and delivering measurable impact. You'll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You'll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder's mindset Bonus points for: experience in credit management, AR, fintech, or collections - and hands-on time with HubSpot and Ready to take the lead and shape the future of Customer Success in fintech? If you're driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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