We are a global leader in digital experiences, empowering individuals and organisations to design, deliver, and optimise exceptional customer engagement. From emerging creatives to large enterprises, we provide innovative solutions that transform how companies interact with their customers. Description Reason: New Role Department: Growth Marketing Job Category: Marketing Job Title: B2B Demand Marketing Manager - Hybrid Events and Webinars Our Company Our EMEA B2B Marketing team is passionate about delivering impactful and scalable marketing programmes that drive long-term growth. The Opportunity We are seeking a hands-on Demand Marketing Manager to join the B2B Marketing Team, with a focus on hybrid events and webinars. The successful candidate will manage the end-to-end process of digital events to drive customer engagement, marketing-qualified leads, and ARR. Working closely with stakeholders across regions, you will design and execute impactful hybrid events and webinars. What You'll Do Planning Develop and document plans to drive growth across tactical demand marketing initiatives, with a strong focus on hybrid events and webinars. Represent demand marketing and provide ideas and solutions aligned with a data-driven strategy. Advise on event strategy by understanding business priorities, opportunity sizing, and resource availability. Utilise data models and insights to determine the best approach for digital events. Ensure alignment with global initiatives so locally driven campaigns deliver incremental benefit. Execution Manage the end-to-end process of webinars and hybrid events (planning, producing, promoting, executing, analysing). Collaborate across demand marketing, regional marketing, and sales to ensure seamless execution. Oversee all production details, ensuring professional and engaging experiences for attendees. Use project management tools (eg Workfront) to organise campaigns and ensure readiness for deployment. Manage technical aspects: platform setup, speaker coordination, and live event support. Centralise documentation of webinar-related assets for future use. Measuring Success Define success metrics upfront and communicate them across partners. Set up campaigns to ensure effective measurement and tracking. Tie performance metrics into overall business priorities. Build testing frameworks to assess business impact. Provide regular updates and reviews on programme progress. Document results and provide detailed reports to inform future strategy. What You'll Need to Succeed 5+ years of marketing experience with a growth mindset, CRM knowledge, and problem-solving skills. Proven track record in planning and executing B2B digital events (webinars) end-to-end. Strong project management skills, ideally with Workfront experience. Excellent organisational skills to manage multiple stakeholders and projects. Strong analytical skills for data-led decision-making. Detail-oriented, reliable, and knowledgeable about B2B user journeys. Preferred Qualifications Experience with digital event platforms and technologies. Experience working in a global, cross-functional environment. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Sep 04, 2025
Contractor
We are a global leader in digital experiences, empowering individuals and organisations to design, deliver, and optimise exceptional customer engagement. From emerging creatives to large enterprises, we provide innovative solutions that transform how companies interact with their customers. Description Reason: New Role Department: Growth Marketing Job Category: Marketing Job Title: B2B Demand Marketing Manager - Hybrid Events and Webinars Our Company Our EMEA B2B Marketing team is passionate about delivering impactful and scalable marketing programmes that drive long-term growth. The Opportunity We are seeking a hands-on Demand Marketing Manager to join the B2B Marketing Team, with a focus on hybrid events and webinars. The successful candidate will manage the end-to-end process of digital events to drive customer engagement, marketing-qualified leads, and ARR. Working closely with stakeholders across regions, you will design and execute impactful hybrid events and webinars. What You'll Do Planning Develop and document plans to drive growth across tactical demand marketing initiatives, with a strong focus on hybrid events and webinars. Represent demand marketing and provide ideas and solutions aligned with a data-driven strategy. Advise on event strategy by understanding business priorities, opportunity sizing, and resource availability. Utilise data models and insights to determine the best approach for digital events. Ensure alignment with global initiatives so locally driven campaigns deliver incremental benefit. Execution Manage the end-to-end process of webinars and hybrid events (planning, producing, promoting, executing, analysing). Collaborate across demand marketing, regional marketing, and sales to ensure seamless execution. Oversee all production details, ensuring professional and engaging experiences for attendees. Use project management tools (eg Workfront) to organise campaigns and ensure readiness for deployment. Manage technical aspects: platform setup, speaker coordination, and live event support. Centralise documentation of webinar-related assets for future use. Measuring Success Define success metrics upfront and communicate them across partners. Set up campaigns to ensure effective measurement and tracking. Tie performance metrics into overall business priorities. Build testing frameworks to assess business impact. Provide regular updates and reviews on programme progress. Document results and provide detailed reports to inform future strategy. What You'll Need to Succeed 5+ years of marketing experience with a growth mindset, CRM knowledge, and problem-solving skills. Proven track record in planning and executing B2B digital events (webinars) end-to-end. Strong project management skills, ideally with Workfront experience. Excellent organisational skills to manage multiple stakeholders and projects. Strong analytical skills for data-led decision-making. Detail-oriented, reliable, and knowledgeable about B2B user journeys. Preferred Qualifications Experience with digital event platforms and technologies. Experience working in a global, cross-functional environment. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
The Role We are recruiting a Community Warden to provide a reassuring uniformed patrol presence on the estates, streets, town centres, parks and open spaces of Southwark, addressing concerns of crime, anti-social behaviour and environmental crime through targeted operations and patrols in areas of most need. Community Wardens are a valued and flexible resource that supports organisational efforts in helping our communities, especially in response to an emergency or major incident. To ensure close working with key partners; local police teams, CCTV, housing & estate services, anti-social behaviour unit, street population outreach team. To engage with members of the business community, estate based organisations, community representatives and voluntary groups. A comprehensive training package includes: - Core Skills Award - Personal Safety in the Workplace - Community Safety Accredited Scheme (CSAS) - Emergency First Aid at Work - Anti-Social Behaviour, Enforcement & FPN About You: Previous experience in this area is not essential; however, previous experience of working in a front line customer-facing role or similar challenging environment will be of benefit. About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.? Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do. Additional Details - Community wardens work an alternating shift pattern that covers evenings and weekends, for which a shift allowance is payable - Full uniform provided - The successful candidate will require security clearance from the Disclosure and Barring Service (DBS) - There is a requirement to successfully achieve and maintain Police Vetting at NPPV level 2/CTC (with Counter Terrorism Check) - Women are actively encouraged to apply as they are under-represented in this role Plus an alternating shift allowance of 12.5% Weekend Working is required for this position. We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment. We encourage any internal staff to to gain agreement from their substantive line manager if considering this is as a secondment opportunity. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference ato the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. Recruitment timetable Closing Date: 8 August 2025 Interview Dates: 16 & 17 Sept 2025 Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans• Are currently in care, or have previously been in care• If you consider yourself to be disabled or if you have a long-term health condition SWCINT We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Attachments Please Click Here For the Job Description and Person Specification
Sep 03, 2025
Full time
The Role We are recruiting a Community Warden to provide a reassuring uniformed patrol presence on the estates, streets, town centres, parks and open spaces of Southwark, addressing concerns of crime, anti-social behaviour and environmental crime through targeted operations and patrols in areas of most need. Community Wardens are a valued and flexible resource that supports organisational efforts in helping our communities, especially in response to an emergency or major incident. To ensure close working with key partners; local police teams, CCTV, housing & estate services, anti-social behaviour unit, street population outreach team. To engage with members of the business community, estate based organisations, community representatives and voluntary groups. A comprehensive training package includes: - Core Skills Award - Personal Safety in the Workplace - Community Safety Accredited Scheme (CSAS) - Emergency First Aid at Work - Anti-Social Behaviour, Enforcement & FPN About You: Previous experience in this area is not essential; however, previous experience of working in a front line customer-facing role or similar challenging environment will be of benefit. About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.? Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do. Additional Details - Community wardens work an alternating shift pattern that covers evenings and weekends, for which a shift allowance is payable - Full uniform provided - The successful candidate will require security clearance from the Disclosure and Barring Service (DBS) - There is a requirement to successfully achieve and maintain Police Vetting at NPPV level 2/CTC (with Counter Terrorism Check) - Women are actively encouraged to apply as they are under-represented in this role Plus an alternating shift allowance of 12.5% Weekend Working is required for this position. We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment. We encourage any internal staff to to gain agreement from their substantive line manager if considering this is as a secondment opportunity. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference ato the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. Recruitment timetable Closing Date: 8 August 2025 Interview Dates: 16 & 17 Sept 2025 Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans• Are currently in care, or have previously been in care• If you consider yourself to be disabled or if you have a long-term health condition SWCINT We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Attachments Please Click Here For the Job Description and Person Specification
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Sep 02, 2025
Full time
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Finance Account Manager Base Salary - Up to £45k & uncapped commission Remote with field visits Car finance sales experience essential. Hybrid role between new and existing business. Role Overview: Oscar Enterprise have partnered with a UK-based FCA-regulated credit broker provides transparent and streamlined asset and vehicle financing. They work with a panel of lenders and dealerships to provide the best deals and provide the best possible service for customers. We are looking for a hungry and motivated Account Manager who has experience working in the world of car finance, to join the company on the next phase of their growth. This is a remote/field based role, with quarterly visits to the London office. You'll be responsible for developing and managing relationships with partner car dealerships-ranging from everyday vehicles to supercars, caravans, and motorhomes. Your role will involve acquiring new business, supporting existing dealers, and positioning this company as a leading finance provider. Key Responsibilities: Identify and secure new business partnerships with car dealerships. Develop and maintain strong relationships with existing partners. Promote finance products and services. Deliver tailored support and solutions to dealership stakeholders. Benefits: Remote/field working Uncapped commission Car allowance Flexible working Requirements: 2+ years of experience in motor finance sales Ability to travel extensively within particular field Next Steps: Interviews for this role will be held imminently. To be considered, please send your CV in English now to avoid disappointment. Referrals: If this role isn't right for you, do you know someone that might be interested? You could earn £1,000 of retail vouchers if you refer a successful candidate to Oscar Email to recommend someone. Finance Account Manager Base Salary - Up to £45k & uncapped commission Remote with field visits Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Sep 02, 2025
Full time
Finance Account Manager Base Salary - Up to £45k & uncapped commission Remote with field visits Car finance sales experience essential. Hybrid role between new and existing business. Role Overview: Oscar Enterprise have partnered with a UK-based FCA-regulated credit broker provides transparent and streamlined asset and vehicle financing. They work with a panel of lenders and dealerships to provide the best deals and provide the best possible service for customers. We are looking for a hungry and motivated Account Manager who has experience working in the world of car finance, to join the company on the next phase of their growth. This is a remote/field based role, with quarterly visits to the London office. You'll be responsible for developing and managing relationships with partner car dealerships-ranging from everyday vehicles to supercars, caravans, and motorhomes. Your role will involve acquiring new business, supporting existing dealers, and positioning this company as a leading finance provider. Key Responsibilities: Identify and secure new business partnerships with car dealerships. Develop and maintain strong relationships with existing partners. Promote finance products and services. Deliver tailored support and solutions to dealership stakeholders. Benefits: Remote/field working Uncapped commission Car allowance Flexible working Requirements: 2+ years of experience in motor finance sales Ability to travel extensively within particular field Next Steps: Interviews for this role will be held imminently. To be considered, please send your CV in English now to avoid disappointment. Referrals: If this role isn't right for you, do you know someone that might be interested? You could earn £1,000 of retail vouchers if you refer a successful candidate to Oscar Email to recommend someone. Finance Account Manager Base Salary - Up to £45k & uncapped commission Remote with field visits Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
SME Financial Crime Audit Within UK Corporate and Investment Bank in London working projects in EMEA Financial Crime Internal Audit Manager - Project and Continuous Monitoring lead - EMEA Role SummaryThis role exists to deliver an independent view and assurance over the control environment in operation in EMEA business entities, Branches, and other subsidiaries in the EMEA Region. It undertakes and manages audits across a range of activities and supports teams of auditors to deliver in-depth testing and review to support audit opinions. It contributes part of the Audit opinion provided the EMEA Region Management and Group Audit Committee. ADIA is responsible for the delivery of around 90 internal audit reports per year across the EMEA region. Due to the nature of each business and the audit cycle, the number of audits each Audit Manager is responsible for can vary from year to year. On average, an Audit Manager would be responsible for the delivery of around 6-8 audits per year, and contribute to other audit assignments through delivery of fieldwork for other Audit Managers. This may include technically complex and highly regulated areas, large assignments, including theme audits across more than one jurisdiction/ business. These are scheduled so that some will overlap so that two assignments may be open at the same time; Closing one and planning another, an Audit Manager will be able to manage both successfully. In addition, this role is responsible for managing the delivery and providing support for multiple audit assignments / assurance / project work within AML/Financial Crime and/or Compliance business areas. This role provides expertise on general compliance topics (including conduct risk, market abuse regulation, monitoring and surveillance, control room activities) and/or in AML /Financial Crime to the wider EMEA audit team. The Audit Manager will report to the Compliance and Financial Crime Audit Partner and will be asked to assist with maintaining relationships with Central Compliance Group and/or Financial Crime Group Senior Management (D, ED level), have a deep understanding of UK/EMEA Compliance and Conduct Regulations, as well as AML/Financial Crime prevention regulations, subject matter expertise in compliance and/or financial crime prevention/detection business activities and be able to comment on key areas of risk for those business areas. Business AreaInternal Audit is asked for an independent opinion on the changes and controls implemented by the organisations within the EMEA Region. This role aims to provide insight and opinion on the key controls in operation in the business areas under review and therefore must have the expertise to provide advice and consultancy services as required. Position DescriptionCore Responsibilities: Preparation of planning material to ensure that the internal controls covering the key risks are appropriately tested in order to provide reasonable assurance to the Board, Group Management, Entity Management and other stakeholders, including regulators, that an effective internal control environment exists.Overseeing the work performed for the audit assignment by other team members. Providing guidance and support to team members as necessary.Directing testing to cover key areas of risk and determine the scope and focus in agreement with the Audit Partner of the review, and share expertise in their area with other team members.Preparing draft Audit Findings for review by AD Management. The Audit Findings must be factually accurate and clearly communicate the findings and recommendations. The Audit Manager must clearly communicate the issues to AD Management and then to business Management, including senior stakeholders. In doing so, the Audit Manager may experience some significant challenges and must therefore be resilient and articulate in their presentation of the issues.Preparing the final internal audit report. The report must clearly communicate areas of positive assurance as well as areas where improvement in the internal control environment is required.Undertaking follow-up and closure of internal audit recommendations. This process requires the validation of action taken by line Management for the closure of all High and Moderate Priority Findings and the provision of assistance and guidance to Management.The Audit Manager will also be expected to contribute to Audit Department initiatives and work collaboratively across EMEA.The Audit Manager will be asked to assist the Audit Partner with maintaining relationships with Senior Management (D, ED) in a nominated area of responsibility, have insight into business activities and be able to comment on key areas of risk for those business areas.Knowledge, Skills, Experiences & Qualifications:Educated to degree standards and holder of a professional qualification (usually CIA, ACCA, etc.) with a strong understanding of the regulatory environment. It would be desirable to hold Compliance / AML / Financial crime qualification (ICA Diploma or equivalent, ACAMs, CISI).The ability to effectively and clearly communicate with management both verbally and in writing.The role holder needs to have some operational knowledge of some aspects of the Bank to enable them to identify control weaknesses and give advice on best practice/ process improvements. A clear understanding of the risk and internal control environment relevant to the business being audited.Attention to detail. The confirmation of factual accuracy and a clear understanding of how the facts should be interpreted is essential.Proactiveness and resilience, successful track records of completing projects and initiatives in a timely manner.Be able to advise the business on possible control solutions.Previous internal audit experience is desirable to demonstrate a track record of effective internal audit.ChallengesThe broad range of business areas subject to internal audit.Tight timelines for the delivery of internal audit assignments, and managing conflicting priorities.Challenge from AD Management and Line Management and the ability to successfully articulate issues identified.The need to manage different groups of ADIA staff assigned to each audit assignment. CompetenciesCustomer FocusDriving ChangeDriving ResultsEmbraces DiversityEnterprise LeadershipJudgement and Decision-MakingRisk ManagementStrategic and VisionaryTrust and IntegrityWhat we offer For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: Hybrid and flexible workingCompetitive paid leave daysBenefits to support your physical wellbeing, including private medical insurance and life and invalidity insuranceVarious policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services Access a wide range of learning and development opportunities and career progression opportunitiesAmbitious remuneration package #
Sep 02, 2025
Full time
SME Financial Crime Audit Within UK Corporate and Investment Bank in London working projects in EMEA Financial Crime Internal Audit Manager - Project and Continuous Monitoring lead - EMEA Role SummaryThis role exists to deliver an independent view and assurance over the control environment in operation in EMEA business entities, Branches, and other subsidiaries in the EMEA Region. It undertakes and manages audits across a range of activities and supports teams of auditors to deliver in-depth testing and review to support audit opinions. It contributes part of the Audit opinion provided the EMEA Region Management and Group Audit Committee. ADIA is responsible for the delivery of around 90 internal audit reports per year across the EMEA region. Due to the nature of each business and the audit cycle, the number of audits each Audit Manager is responsible for can vary from year to year. On average, an Audit Manager would be responsible for the delivery of around 6-8 audits per year, and contribute to other audit assignments through delivery of fieldwork for other Audit Managers. This may include technically complex and highly regulated areas, large assignments, including theme audits across more than one jurisdiction/ business. These are scheduled so that some will overlap so that two assignments may be open at the same time; Closing one and planning another, an Audit Manager will be able to manage both successfully. In addition, this role is responsible for managing the delivery and providing support for multiple audit assignments / assurance / project work within AML/Financial Crime and/or Compliance business areas. This role provides expertise on general compliance topics (including conduct risk, market abuse regulation, monitoring and surveillance, control room activities) and/or in AML /Financial Crime to the wider EMEA audit team. The Audit Manager will report to the Compliance and Financial Crime Audit Partner and will be asked to assist with maintaining relationships with Central Compliance Group and/or Financial Crime Group Senior Management (D, ED level), have a deep understanding of UK/EMEA Compliance and Conduct Regulations, as well as AML/Financial Crime prevention regulations, subject matter expertise in compliance and/or financial crime prevention/detection business activities and be able to comment on key areas of risk for those business areas. Business AreaInternal Audit is asked for an independent opinion on the changes and controls implemented by the organisations within the EMEA Region. This role aims to provide insight and opinion on the key controls in operation in the business areas under review and therefore must have the expertise to provide advice and consultancy services as required. Position DescriptionCore Responsibilities: Preparation of planning material to ensure that the internal controls covering the key risks are appropriately tested in order to provide reasonable assurance to the Board, Group Management, Entity Management and other stakeholders, including regulators, that an effective internal control environment exists.Overseeing the work performed for the audit assignment by other team members. Providing guidance and support to team members as necessary.Directing testing to cover key areas of risk and determine the scope and focus in agreement with the Audit Partner of the review, and share expertise in their area with other team members.Preparing draft Audit Findings for review by AD Management. The Audit Findings must be factually accurate and clearly communicate the findings and recommendations. The Audit Manager must clearly communicate the issues to AD Management and then to business Management, including senior stakeholders. In doing so, the Audit Manager may experience some significant challenges and must therefore be resilient and articulate in their presentation of the issues.Preparing the final internal audit report. The report must clearly communicate areas of positive assurance as well as areas where improvement in the internal control environment is required.Undertaking follow-up and closure of internal audit recommendations. This process requires the validation of action taken by line Management for the closure of all High and Moderate Priority Findings and the provision of assistance and guidance to Management.The Audit Manager will also be expected to contribute to Audit Department initiatives and work collaboratively across EMEA.The Audit Manager will be asked to assist the Audit Partner with maintaining relationships with Senior Management (D, ED) in a nominated area of responsibility, have insight into business activities and be able to comment on key areas of risk for those business areas.Knowledge, Skills, Experiences & Qualifications:Educated to degree standards and holder of a professional qualification (usually CIA, ACCA, etc.) with a strong understanding of the regulatory environment. It would be desirable to hold Compliance / AML / Financial crime qualification (ICA Diploma or equivalent, ACAMs, CISI).The ability to effectively and clearly communicate with management both verbally and in writing.The role holder needs to have some operational knowledge of some aspects of the Bank to enable them to identify control weaknesses and give advice on best practice/ process improvements. A clear understanding of the risk and internal control environment relevant to the business being audited.Attention to detail. The confirmation of factual accuracy and a clear understanding of how the facts should be interpreted is essential.Proactiveness and resilience, successful track records of completing projects and initiatives in a timely manner.Be able to advise the business on possible control solutions.Previous internal audit experience is desirable to demonstrate a track record of effective internal audit.ChallengesThe broad range of business areas subject to internal audit.Tight timelines for the delivery of internal audit assignments, and managing conflicting priorities.Challenge from AD Management and Line Management and the ability to successfully articulate issues identified.The need to manage different groups of ADIA staff assigned to each audit assignment. CompetenciesCustomer FocusDriving ChangeDriving ResultsEmbraces DiversityEnterprise LeadershipJudgement and Decision-MakingRisk ManagementStrategic and VisionaryTrust and IntegrityWhat we offer For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: Hybrid and flexible workingCompetitive paid leave daysBenefits to support your physical wellbeing, including private medical insurance and life and invalidity insuranceVarious policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services Access a wide range of learning and development opportunities and career progression opportunitiesAmbitious remuneration package #
Product Manager - Remote (Cardiff or London) - up to 90,000 + benefits Yolk Recruitment are excited to be supporting a global SaaS business that continues to grow and invest in their people, platforms, and innovation. Recently recognised as one of the best places to work in 2024, they are building out their intelligent platform strategy and are now looking for a Product Manager to take ownership of their internal systems. This role is a fantastic opportunity for someone who thrives at the intersection of product management, enterprise systems, and intelligent automation. You'll be responsible for shaping the strategy, roadmap, and performance of business-critical platforms including Salesforce, Zuora, and Microsoft Dynamics, ensuring they are scalable, AI-enabled, and designed to drive efficiency across the organisation. What you'll be doing: Own the vision and roadmap for Salesforce, Zuora, Microsoft Dynamics, and other internal platforms, aligning them to the company's platform strategy. Incorporate AI/ML features such as predictive analytics, workflow automation, and intelligent recommendations into platform design. Define and manage a systems roadmap, balancing immediate priorities with long-term evolution. Partner with Engineering, Admin, and Operations teams to design and deliver scalable, configurable enhancements. Act as the voice of internal users, gathering insights from commercial, customer success, and operational teams. Identify opportunities to automate manual tasks, improve reporting, and surface actionable insights. Support cross-functional change management, ensuring system enhancements are adopted and effectively rolled out. Define and monitor KPIs for efficiency, adoption, and measurable business impact. Provide executive-level updates on roadmap progress, performance, and AI-driven outcomes. What we're looking for: 5+ years' product management experience, ideally with enterprise systems or back-office platforms. Strong Salesforce experience (Zuora and Microsoft Dynamics also desirable). A proven track record of delivering AI/ML-enabled features that improve efficiency, data quality, and workflows. Strong understanding of workflow design, automation, and integration in a B2B SaaS environment. Salesforce administration or architecture experience (certification a plus). Skilled at translating complex business requirements into AI-powered technical solutions. Excellent cross-functional collaboration skills, including working with senior stakeholders. Company Benefits: Enhanced Parental Leave Generous annual leave Healthcare Plan Annual Giving Day - an extra day to give back to yourself or your community Cycle-to-work Scheme Pension scheme with employer contributions Life Assurance - 3X base salary Rewards Program - access to discounts and cashback LinkedIn Learning License for upskilling & development Ready to Apply? Please apply with your latest CV. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Sep 01, 2025
Full time
Product Manager - Remote (Cardiff or London) - up to 90,000 + benefits Yolk Recruitment are excited to be supporting a global SaaS business that continues to grow and invest in their people, platforms, and innovation. Recently recognised as one of the best places to work in 2024, they are building out their intelligent platform strategy and are now looking for a Product Manager to take ownership of their internal systems. This role is a fantastic opportunity for someone who thrives at the intersection of product management, enterprise systems, and intelligent automation. You'll be responsible for shaping the strategy, roadmap, and performance of business-critical platforms including Salesforce, Zuora, and Microsoft Dynamics, ensuring they are scalable, AI-enabled, and designed to drive efficiency across the organisation. What you'll be doing: Own the vision and roadmap for Salesforce, Zuora, Microsoft Dynamics, and other internal platforms, aligning them to the company's platform strategy. Incorporate AI/ML features such as predictive analytics, workflow automation, and intelligent recommendations into platform design. Define and manage a systems roadmap, balancing immediate priorities with long-term evolution. Partner with Engineering, Admin, and Operations teams to design and deliver scalable, configurable enhancements. Act as the voice of internal users, gathering insights from commercial, customer success, and operational teams. Identify opportunities to automate manual tasks, improve reporting, and surface actionable insights. Support cross-functional change management, ensuring system enhancements are adopted and effectively rolled out. Define and monitor KPIs for efficiency, adoption, and measurable business impact. Provide executive-level updates on roadmap progress, performance, and AI-driven outcomes. What we're looking for: 5+ years' product management experience, ideally with enterprise systems or back-office platforms. Strong Salesforce experience (Zuora and Microsoft Dynamics also desirable). A proven track record of delivering AI/ML-enabled features that improve efficiency, data quality, and workflows. Strong understanding of workflow design, automation, and integration in a B2B SaaS environment. Salesforce administration or architecture experience (certification a plus). Skilled at translating complex business requirements into AI-powered technical solutions. Excellent cross-functional collaboration skills, including working with senior stakeholders. Company Benefits: Enhanced Parental Leave Generous annual leave Healthcare Plan Annual Giving Day - an extra day to give back to yourself or your community Cycle-to-work Scheme Pension scheme with employer contributions Life Assurance - 3X base salary Rewards Program - access to discounts and cashback LinkedIn Learning License for upskilling & development Ready to Apply? Please apply with your latest CV. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Shape the Future of Legal Tech at Scale Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we re looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you re passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: Essential: • 5+ years of SaaS product management experience building enterprise products • Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record of driving successful product launches within strict timelines • Ability to dig into business or technical problems and find pragmatic solutions • Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel • A profound understanding of product lifecycle management, user experience design, and market analysis. • Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes • Working experience in creating, prioritizing and recommending epics and features. • Ability to work in a remote environment travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions • Working knowledge of application performance and analytics • Experience researching, defining and documenting market, product and platform requirements • Strong understanding of customer needs, pain points, and experience with similar technologies • Track project progress and initiatives in alignment with the roadmap • Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: • Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers • Ability to influence multiple stakeholders without direct authority • Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams • Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions • Can do attitude of empowerment to take 100% responsibility for achieving our mission • Appreciative of direct communication as both an active communicator and eager listener Personal Skills, Attributes & Behavioural Competencies: • Ability to work in both team and individual capacities. • Ability to manage multiple streams of work effectively. • Ability to manage your daily workload through best practice time management techniques. • Great communication and interpersonal skills. • Passionate about teamwork and collaboration. Benefits: What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities Think you re a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 01, 2025
Full time
Shape the Future of Legal Tech at Scale Are you a product leader who thrives at the intersection of innovation, complexity, and impact? At Actionstep, we're transforming how mid-sized and large law firms operate and we re looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you re passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise) at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: Essential: • 5+ years of SaaS product management experience building enterprise products • Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record of driving successful product launches within strict timelines • Ability to dig into business or technical problems and find pragmatic solutions • Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel • A profound understanding of product lifecycle management, user experience design, and market analysis. • Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes • Working experience in creating, prioritizing and recommending epics and features. • Ability to work in a remote environment travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions • Working knowledge of application performance and analytics • Experience researching, defining and documenting market, product and platform requirements • Strong understanding of customer needs, pain points, and experience with similar technologies • Track project progress and initiatives in alignment with the roadmap • Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: • Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers • Ability to influence multiple stakeholders without direct authority • Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams • Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions • Can do attitude of empowerment to take 100% responsibility for achieving our mission • Appreciative of direct communication as both an active communicator and eager listener Personal Skills, Attributes & Behavioural Competencies: • Ability to work in both team and individual capacities. • Ability to manage multiple streams of work effectively. • Ability to manage your daily workload through best practice time management techniques. • Great communication and interpersonal skills. • Passionate about teamwork and collaboration. Benefits: What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities Think you re a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to drive success and make a significant impact in the commercial vehicle industry? This company is seeking a passionate and ambitious Business Development Manager - Commercial Vehicles to join their growing team. Offering a highly competitive salary, lucrative bonuses, and exposure to cutting-edge vehicle technology, this role is perfect for someone who thrives in a fast-paced, innovative environment. With opportunities to shape the future of the company, travel across the UK and internationally, and work remotely after initial training, this is a career-defining opportunity. What You Will Do: - Proactively target and onboard new clients and partners within the commercial vehicle sector, with the potential to land significant enterprise-level deals. - Research organisations and individuals to identify new opportunities and build a robust sales pipeline. - Assess client needs, create tailored commercial proposals, and negotiate agreements to maximise satisfaction and compliance. - Respond to RFPs, tenders, and develop sales in new territories, showcasing exceptional closing ability. - Collaborate with the marketing team to ensure the success of channel and fleet marketing initiatives. - Maintain accurate records in the CRM system while delivering outstanding client engagement and results. What You Will Bring: - Proven track record of 5+ years in a B2B sales environment, consistently meeting targets and generating sales. - Strong understanding of Cloud, SaaS, PaaS, and HaaS technologies, with the ability to adapt and learn new concepts. - Exceptional communication and negotiation skills, with a compelling sales personality and hunger for success. - Bachelor's degree or equivalent business experience. - Full UK driving licence, clean preferred, and willingness to undergo a criminal background check. This company is at the forefront of AI-assisted in-vehicle safety technology, providing innovative solutions that empower fleet managers with real-time data insights and intelligence. Their cutting-edge systems have already helped over 250 fleet customers reduce accidents and costs by up to 80%. By joining as a Business Development Manager - Commercial Vehicles, you will play a key role in driving the company's ambitious growth and delivering exceptional customer support that aligns with their values of being passionate, precise, and professional. Location: This role is based remotely after initial training at the company's London headquarters, with client meetings primarily in the Midlands and South of England. Interested?: If you're ready to take your career to the next level and thrive in a role with limitless potential, apply now to become the next Business Development Manager - Commercial Vehicles. Don't miss this chance to be part of an innovative and forward-thinking company that values ambition, vision, and excellence. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sep 01, 2025
Full time
Are you ready to drive success and make a significant impact in the commercial vehicle industry? This company is seeking a passionate and ambitious Business Development Manager - Commercial Vehicles to join their growing team. Offering a highly competitive salary, lucrative bonuses, and exposure to cutting-edge vehicle technology, this role is perfect for someone who thrives in a fast-paced, innovative environment. With opportunities to shape the future of the company, travel across the UK and internationally, and work remotely after initial training, this is a career-defining opportunity. What You Will Do: - Proactively target and onboard new clients and partners within the commercial vehicle sector, with the potential to land significant enterprise-level deals. - Research organisations and individuals to identify new opportunities and build a robust sales pipeline. - Assess client needs, create tailored commercial proposals, and negotiate agreements to maximise satisfaction and compliance. - Respond to RFPs, tenders, and develop sales in new territories, showcasing exceptional closing ability. - Collaborate with the marketing team to ensure the success of channel and fleet marketing initiatives. - Maintain accurate records in the CRM system while delivering outstanding client engagement and results. What You Will Bring: - Proven track record of 5+ years in a B2B sales environment, consistently meeting targets and generating sales. - Strong understanding of Cloud, SaaS, PaaS, and HaaS technologies, with the ability to adapt and learn new concepts. - Exceptional communication and negotiation skills, with a compelling sales personality and hunger for success. - Bachelor's degree or equivalent business experience. - Full UK driving licence, clean preferred, and willingness to undergo a criminal background check. This company is at the forefront of AI-assisted in-vehicle safety technology, providing innovative solutions that empower fleet managers with real-time data insights and intelligence. Their cutting-edge systems have already helped over 250 fleet customers reduce accidents and costs by up to 80%. By joining as a Business Development Manager - Commercial Vehicles, you will play a key role in driving the company's ambitious growth and delivering exceptional customer support that aligns with their values of being passionate, precise, and professional. Location: This role is based remotely after initial training at the company's London headquarters, with client meetings primarily in the Midlands and South of England. Interested?: If you're ready to take your career to the next level and thrive in a role with limitless potential, apply now to become the next Business Development Manager - Commercial Vehicles. Don't miss this chance to be part of an innovative and forward-thinking company that values ambition, vision, and excellence. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Product Manager - Remote (Cardiff or London) - up to £90,000 + benefits Yolk Recruitment are excited to be supporting a global SaaS business that continues to grow and invest in their people, platforms, and innovation. Recently recognised as one of the best places to work in 2024, they are building out their intelligent platform strategy and are now looking for a Product Manager to take ownership of their internal systems. This role is a fantastic opportunity for someone who thrives at the intersection of product management, enterprise systems, and intelligent automation. You'll be responsible for shaping the strategy, roadmap, and performance of business-critical platforms including Salesforce, Zuora, and Microsoft Dynamics, ensuring they are scalable, AI-enabled, and designed to drive efficiency across the organisation. What you'll be doing: Own the vision and roadmap for Salesforce, Zuora, Microsoft Dynamics, and other internal platforms, aligning them to the company's platform strategy. Incorporate AI/ML features such as predictive analytics, workflow automation, and intelligent recommendations into platform design. Define and manage a systems roadmap, balancing immediate priorities with long-term evolution. Partner with Engineering, Admin, and Operations teams to design and deliver scalable, configurable enhancements. Act as the voice of internal users, gathering insights from commercial, customer success, and operational teams. Identify opportunities to automate manual tasks, improve reporting, and surface actionable insights. Support cross-functional change management, ensuring system enhancements are adopted and effectively rolled out. Define and monitor KPIs for efficiency, adoption, and measurable business impact. Provide executive-level updates on roadmap progress, performance, and AI-driven outcomes. What we're looking for: 5+ years' product management experience, ideally with enterprise systems or back-office platforms. Strong Salesforce experience (Zuora and Microsoft Dynamics also desirable). A proven track record of delivering AI/ML-enabled features that improve efficiency, data quality, and workflows. Strong understanding of workflow design, automation, and integration in a B2B SaaS environment. Salesforce administration or architecture experience (certification a plus). Skilled at translating complex business requirements into AI-powered technical solutions. Excellent cross-functional collaboration skills, including working with senior stakeholders. Company Benefits: Enhanced Parental Leave Generous annual leave Healthcare Plan Annual Giving Day - an extra day to give back to yourself or your community Cycle-to-work Scheme Pension scheme with employer contributions Life Assurance - 3X base salary Rewards Program - access to discounts and cashback LinkedIn Learning License for upskilling & development Ready to Apply? Please apply with your latest CV. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Sep 01, 2025
Full time
Product Manager - Remote (Cardiff or London) - up to £90,000 + benefits Yolk Recruitment are excited to be supporting a global SaaS business that continues to grow and invest in their people, platforms, and innovation. Recently recognised as one of the best places to work in 2024, they are building out their intelligent platform strategy and are now looking for a Product Manager to take ownership of their internal systems. This role is a fantastic opportunity for someone who thrives at the intersection of product management, enterprise systems, and intelligent automation. You'll be responsible for shaping the strategy, roadmap, and performance of business-critical platforms including Salesforce, Zuora, and Microsoft Dynamics, ensuring they are scalable, AI-enabled, and designed to drive efficiency across the organisation. What you'll be doing: Own the vision and roadmap for Salesforce, Zuora, Microsoft Dynamics, and other internal platforms, aligning them to the company's platform strategy. Incorporate AI/ML features such as predictive analytics, workflow automation, and intelligent recommendations into platform design. Define and manage a systems roadmap, balancing immediate priorities with long-term evolution. Partner with Engineering, Admin, and Operations teams to design and deliver scalable, configurable enhancements. Act as the voice of internal users, gathering insights from commercial, customer success, and operational teams. Identify opportunities to automate manual tasks, improve reporting, and surface actionable insights. Support cross-functional change management, ensuring system enhancements are adopted and effectively rolled out. Define and monitor KPIs for efficiency, adoption, and measurable business impact. Provide executive-level updates on roadmap progress, performance, and AI-driven outcomes. What we're looking for: 5+ years' product management experience, ideally with enterprise systems or back-office platforms. Strong Salesforce experience (Zuora and Microsoft Dynamics also desirable). A proven track record of delivering AI/ML-enabled features that improve efficiency, data quality, and workflows. Strong understanding of workflow design, automation, and integration in a B2B SaaS environment. Salesforce administration or architecture experience (certification a plus). Skilled at translating complex business requirements into AI-powered technical solutions. Excellent cross-functional collaboration skills, including working with senior stakeholders. Company Benefits: Enhanced Parental Leave Generous annual leave Healthcare Plan Annual Giving Day - an extra day to give back to yourself or your community Cycle-to-work Scheme Pension scheme with employer contributions Life Assurance - 3X base salary Rewards Program - access to discounts and cashback LinkedIn Learning License for upskilling & development Ready to Apply? Please apply with your latest CV. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Applause IT Recruitment Ltd
Shirley, West Midlands
Business Development Manager - Managed IT Services Remote (UK-based) Hybrid with anchor days Ideally near Birmingham, Manchester, London or with strong motorway links Circa 50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate with delivery and support teams to ensure customer success Work toward uncapped targets with the backing of a well-established brand Maintain up-to-date CRM records (Salesforce or HubSpot) What We're Looking For 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.) A confident, credible communicator able to influence senior decision-makers Proven ability to close mid-to-large value deals using a consultative approach Familiar with structured sales frameworks (e.g., SPIN, MEDDIC, Challenger ) CRM-literate and tech-savvy, with a genuine passion for technology Full UK driving licence and willingness to travel for anchor days/client meetings What's In It For You? Remote-first role with collaborative office anchor days Company car or car allowance Uncapped commission structure - realistic double OTE 25 days' holiday rising to 28 with service Private medical cover , discounted health plans, virtual GP & wellbeing support Clear career path and genuine progression opportunities Supportive, inclusive, and performance-driven culture Join a leading name in the UK's tech sector. If you're hungry to succeed, love closing deals, and want to be part of a company that invests in you, apply today or get in touch for a confidential chat.
Sep 01, 2025
Full time
Business Development Manager - Managed IT Services Remote (UK-based) Hybrid with anchor days Ideally near Birmingham, Manchester, London or with strong motorway links Circa 50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate with delivery and support teams to ensure customer success Work toward uncapped targets with the backing of a well-established brand Maintain up-to-date CRM records (Salesforce or HubSpot) What We're Looking For 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.) A confident, credible communicator able to influence senior decision-makers Proven ability to close mid-to-large value deals using a consultative approach Familiar with structured sales frameworks (e.g., SPIN, MEDDIC, Challenger ) CRM-literate and tech-savvy, with a genuine passion for technology Full UK driving licence and willingness to travel for anchor days/client meetings What's In It For You? Remote-first role with collaborative office anchor days Company car or car allowance Uncapped commission structure - realistic double OTE 25 days' holiday rising to 28 with service Private medical cover , discounted health plans, virtual GP & wellbeing support Clear career path and genuine progression opportunities Supportive, inclusive, and performance-driven culture Join a leading name in the UK's tech sector. If you're hungry to succeed, love closing deals, and want to be part of a company that invests in you, apply today or get in touch for a confidential chat.
Shape the Future of Legal Tech at Scale Are you a product leader who thrives at the intersection of innovation, complexity, and impact? We're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise), your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: Essential: • 5+ years of SaaS product management experience building enterprise products • Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record of driving successful product launches within strict timelines • Ability to dig into business or technical problems and find pragmatic solutions • Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel • A profound understanding of product lifecycle management, user experience design, and market analysis. • Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes • Working experience in creating, prioritizing and recommending epics and features. • Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions • Working knowledge of application performance and analytics • Experience researching, defining and documenting market, product and platform requirements • Strong understanding of customer needs, pain points, and experience with similar technologies • Track project progress and initiatives in alignment with the roadmap • Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: • Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers • Ability to influence multiple stakeholders without direct authority • Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams • Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions • "Can do" attitude of empowerment to take 100% responsibility for achieving our mission • Appreciative of direct communication as both an active communicator and eager listener Personal Skills, Attributes & Behavioural Competencies: • Ability to work in both team and individual capacities. • Ability to manage multiple streams of work effectively. • Ability to manage your daily workload through best practice time management techniques. • Great communication and interpersonal skills. • Passionate about teamwork and collaboration. Benefits: What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 01, 2025
Full time
Shape the Future of Legal Tech at Scale Are you a product leader who thrives at the intersection of innovation, complexity, and impact? We're transforming how mid-sized and large law firms operate and we're looking for a Senior Product Manager (Enterprise) to help us scale our platform to meet the needs of our customers. If you're passionate about building secure, scalable, and user-focused enterprise solutions and want to work with a mission-driven team at the forefront of legal tech, this is your opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we are: We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The Senior Product Manager Role: As a Senior Product Manager (Enterprise), your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: Essential: • 5+ years of SaaS product management experience building enterprise products • Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record of driving successful product launches within strict timelines • Ability to dig into business or technical problems and find pragmatic solutions • Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel • A profound understanding of product lifecycle management, user experience design, and market analysis. • Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes • Working experience in creating, prioritizing and recommending epics and features. • Ability to work in a remote environment - travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions • Working knowledge of application performance and analytics • Experience researching, defining and documenting market, product and platform requirements • Strong understanding of customer needs, pain points, and experience with similar technologies • Track project progress and initiatives in alignment with the roadmap • Exposure to the legal industry (working with lawyers and law firms) is an added bonus Specifications: • Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers • Ability to influence multiple stakeholders without direct authority • Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams • Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions • "Can do" attitude of empowerment to take 100% responsibility for achieving our mission • Appreciative of direct communication as both an active communicator and eager listener Personal Skills, Attributes & Behavioural Competencies: • Ability to work in both team and individual capacities. • Ability to manage multiple streams of work effectively. • Ability to manage your daily workload through best practice time management techniques. • Great communication and interpersonal skills. • Passionate about teamwork and collaboration. Benefits: What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities Think you're a great fit? Apply now to fast-track your application directly to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
RecruitmentRevolution.com
City Of Westminster, London
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We're not just transforming the way global businesses recover payments - we're redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We're on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn't just a support role - it's a strategic, commercially driven position where you'll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You'll play a key role in driving growth and delivering measurable impact. You'll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You'll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder's mindset Bonus points for: experience in credit management, AR, fintech, or collections - and hands-on time with HubSpot and Ready to take the lead and shape the future of Customer Success in fintech? If you're driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 01, 2025
Full time
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We're not just transforming the way global businesses recover payments - we're redefining what client success looks like. Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work 30-50% of weekly time during US hours Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Background in Customer Success for a SaaS or tech. Proven track record managing enterprise B2B client relationships. Experienced using Hubspot and Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Senior Customer Success Manager Role: We're on the lookout for a high-performing Senior Customer Success Manager to build, support, and grow strong relationships with our enterprise clients across North America, the UK, and Europe. This is your chance to work at a global level - as you partner directly with senior finance and credit executives and report to our US-based Chief Revenue Officer. This isn't just a support role - it's a strategic, commercially driven position where you'll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You'll play a key role in driving growth and delivering measurable impact. You'll thrive here if you: • Love building long-term client relationships rooted in trust and results • Are energised by working cross-functionally and influencing decision-makers • Have the flexibility to align your schedule with EST and PST time zones (we work smart to stay connected) What You'll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals and uncover smart expansion opportunities. • Mentor team members, sharing best practices and fostering a culture of growth. • Log key insights in HubSpot to keep the team aligned and data-driven. • Build strong relationships with senior finance and credit stakeholders, influencing at the highest level. • Champion client feedback to shape the roadmap and improve the product. What You Bring: • 6+ years in Customer Success within fast-paced SaaS or tech environments • Proven experience managing enterprise B2B accounts, with strong retention and growth results • Commercially minded, with a knack for spotting opportunities and driving revenue • Confident communicator, able to influence senior stakeholders and articulate value clearly • Proactive, adaptable, and comfortable flexing your schedule to support US clients when needed • Thrive in high-growth settings and bring a problem-solving, builder's mindset Bonus points for: experience in credit management, AR, fintech, or collections - and hands-on time with HubSpot and Ready to take the lead and shape the future of Customer Success in fintech? If you're driven by impact, trusted by clients, and motivated by growth - this is your moment. Apply now and step into a senior role with fast-track progression, global reach, and the autonomy to make a real difference. Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We have partnered with a global IT consultancy at the forefront of digital transformation, delivering enterprise-scale solutions to clients across the UK and Europe. As part of their continued growth in the SAP space, they are seeking an experienced SAP S/4HANA Solution Architect to lead the design and delivery of innovative, end-to-end SAP solutions. This is a permanent, UK-remote position , with occasional travel to client sites (either London, Farnborough, Newcastle, or Erskine) as required. Due to the nature of the role, the successful candidate will hold active UK SC Clearance or willing and eligible to undergo. As a key member of the SAP architecture team, you will shape and lead the design of S/4HANA-based transformations-Greenfield, Brownfield, or Selective Data Transition. You will work directly with C-level stakeholders, delivery teams, and integrators to architect scalable and business-aligned SAP landscapes across Finance, Logistics, Manufacturing, and Procurement. Key Responsibilities Architect and govern SAP S/4HANA solutions across modules such as FI/CO, MM, SD, PP, and Ariba. Translate business strategy into integrated SAP solutions, process models, and deployment plans. Engage in pre-sales activities including RFP responses, effort estimations, and demo planning. Collaborate with technical, data, and functional teams to ensure traceable, scalable architectures. Guide customers through the SAP roadmap including innovations like Fiori UX, SAP BTP, and Embedded analytics. Provide solution assurance, lead design reviews, and mentor junior consultants. Contribute to internal IP development and innovation practices. What We're Looking For Proven track record delivering SAP programs across industries such as Manufacturing, CPG, Retail, or Public Sector. Extensive SAP consulting experience with cross-functional knowledge. At least 2 full-cycle S/4HANA transformation projects (Greenfield or Brownfield) in a solution architecture role. Solid understanding of SAP modules such as FICO, MM, SD, PP, WM, and integration strategies. Experience defining To-Be architectures, process maps, and technical deployment models. Familiarity with SAP Cloud, RISE with SAP, and hybrid/cloud-based deployments. Skills & Tools Functional expertise in at least two areas (eg Finance + Logistics or Manufacturing + Procurement). Excellent communication and stakeholder engagement skills - up to CIO/CTO level. Tools: Solution Manager, JIRA, Confluence, ARIS, Signavio, LeanIX. Awareness of SAP Activate, agile methodologies, TOGAF principles. Qualifications & Certifications Bachelor's or Master's degree in IT, Engineering, or Business. SAP certifications in S/4HANA Finance, Logistics, or Architecture preferred. TOGAF, ITIL, or cloud (AWS/Azure) certifications a plus. Why Join? Join a global consultancy driving SAP innovation at enterprise scale. Work remotely from anywhere in the UK, with flexible travel to key client locations. Be part of a collaborative, growth-focused environment with access to high-profile transformation programmes.
Aug 29, 2025
Full time
We have partnered with a global IT consultancy at the forefront of digital transformation, delivering enterprise-scale solutions to clients across the UK and Europe. As part of their continued growth in the SAP space, they are seeking an experienced SAP S/4HANA Solution Architect to lead the design and delivery of innovative, end-to-end SAP solutions. This is a permanent, UK-remote position , with occasional travel to client sites (either London, Farnborough, Newcastle, or Erskine) as required. Due to the nature of the role, the successful candidate will hold active UK SC Clearance or willing and eligible to undergo. As a key member of the SAP architecture team, you will shape and lead the design of S/4HANA-based transformations-Greenfield, Brownfield, or Selective Data Transition. You will work directly with C-level stakeholders, delivery teams, and integrators to architect scalable and business-aligned SAP landscapes across Finance, Logistics, Manufacturing, and Procurement. Key Responsibilities Architect and govern SAP S/4HANA solutions across modules such as FI/CO, MM, SD, PP, and Ariba. Translate business strategy into integrated SAP solutions, process models, and deployment plans. Engage in pre-sales activities including RFP responses, effort estimations, and demo planning. Collaborate with technical, data, and functional teams to ensure traceable, scalable architectures. Guide customers through the SAP roadmap including innovations like Fiori UX, SAP BTP, and Embedded analytics. Provide solution assurance, lead design reviews, and mentor junior consultants. Contribute to internal IP development and innovation practices. What We're Looking For Proven track record delivering SAP programs across industries such as Manufacturing, CPG, Retail, or Public Sector. Extensive SAP consulting experience with cross-functional knowledge. At least 2 full-cycle S/4HANA transformation projects (Greenfield or Brownfield) in a solution architecture role. Solid understanding of SAP modules such as FICO, MM, SD, PP, WM, and integration strategies. Experience defining To-Be architectures, process maps, and technical deployment models. Familiarity with SAP Cloud, RISE with SAP, and hybrid/cloud-based deployments. Skills & Tools Functional expertise in at least two areas (eg Finance + Logistics or Manufacturing + Procurement). Excellent communication and stakeholder engagement skills - up to CIO/CTO level. Tools: Solution Manager, JIRA, Confluence, ARIS, Signavio, LeanIX. Awareness of SAP Activate, agile methodologies, TOGAF principles. Qualifications & Certifications Bachelor's or Master's degree in IT, Engineering, or Business. SAP certifications in S/4HANA Finance, Logistics, or Architecture preferred. TOGAF, ITIL, or cloud (AWS/Azure) certifications a plus. Why Join? Join a global consultancy driving SAP innovation at enterprise scale. Work remotely from anywhere in the UK, with flexible travel to key client locations. Be part of a collaborative, growth-focused environment with access to high-profile transformation programmes.
