TUPE Advisor London 6 months FTC Salary up to 50,000 Hybrid 3 days a week Superb opportunity for my client - a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the heart of their success, and they are committed to ensuring every colleague feels valued, supported, and empowered. As their business continues to expand, they require a TUPE Advisor to provide expert support on TUPE transfers, union consultation, and colleague integration during contract mobilisations. Role Purpose The TUPE Advisor supports the successful delivery of contract mobilisations and demobilisations, with a strong focus on TUPE transfers, employee relations, and union engagement . The role ensures that legal obligations are met, colleague experience is prioritised, and operational leaders are equipped to manage people transitions effectively. Key Responsibilities TUPE & Workforce Mobilisation Support the end-to-end process of TUPE in- and out-transfers, ensuring compliance with legislation. Coordinate the collection, validation, and transfer of employee data for mobilisation projects. Support planning and delivery of consultation meetings with colleagues and representatives. Provide guidance to managers and colleagues on TUPE processes, rights, and obligations. Union & Employee Engagement Work closely with trade union representatives during consultation, fostering open and constructive relationships. Support collective and individual consultation processes, ensuring communication is clear, fair, and transparent. Act as a trusted point of contact for colleagues during mobilisation, responding to questions and concerns with empathy. Change Management & Integration Support mobilisation project teams with HR input, timelines, and checklists. Help ensure policies, procedures, and terms and conditions are aligned and implemented correctly post-transfer. Identify potential risks and escalate issues where needed to minimise disruption. Employee Relations & Compliance Provide HR support for ER issues arising during mobilisations, including grievances, absence, and contract queries. Ensure consistency in approach across regions and compliance with employment legislation. Contribute to developing and updating HR processes to improve mobilisation delivery. Experience & Skills Required HR experience with a strong track record of supporting TUPE transfers and mobilisations . Knowledge of UK employment law, particularly TUPE and collective consultation requirements. Experience engaging with trade unions in a collaborative and professional manner. Strong interpersonal skills with the ability to build trust and credibility quickly. Organised and detail-oriented, able to manage multiple mobilisation activities at the same time. Resilient, adaptable, and comfortable working in a fast-paced operational environment. Experience in cleaning, facilities management, or similar large, unionised, multi-site environments is desirable. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Sep 04, 2025
Contractor
TUPE Advisor London 6 months FTC Salary up to 50,000 Hybrid 3 days a week Superb opportunity for my client - a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the heart of their success, and they are committed to ensuring every colleague feels valued, supported, and empowered. As their business continues to expand, they require a TUPE Advisor to provide expert support on TUPE transfers, union consultation, and colleague integration during contract mobilisations. Role Purpose The TUPE Advisor supports the successful delivery of contract mobilisations and demobilisations, with a strong focus on TUPE transfers, employee relations, and union engagement . The role ensures that legal obligations are met, colleague experience is prioritised, and operational leaders are equipped to manage people transitions effectively. Key Responsibilities TUPE & Workforce Mobilisation Support the end-to-end process of TUPE in- and out-transfers, ensuring compliance with legislation. Coordinate the collection, validation, and transfer of employee data for mobilisation projects. Support planning and delivery of consultation meetings with colleagues and representatives. Provide guidance to managers and colleagues on TUPE processes, rights, and obligations. Union & Employee Engagement Work closely with trade union representatives during consultation, fostering open and constructive relationships. Support collective and individual consultation processes, ensuring communication is clear, fair, and transparent. Act as a trusted point of contact for colleagues during mobilisation, responding to questions and concerns with empathy. Change Management & Integration Support mobilisation project teams with HR input, timelines, and checklists. Help ensure policies, procedures, and terms and conditions are aligned and implemented correctly post-transfer. Identify potential risks and escalate issues where needed to minimise disruption. Employee Relations & Compliance Provide HR support for ER issues arising during mobilisations, including grievances, absence, and contract queries. Ensure consistency in approach across regions and compliance with employment legislation. Contribute to developing and updating HR processes to improve mobilisation delivery. Experience & Skills Required HR experience with a strong track record of supporting TUPE transfers and mobilisations . Knowledge of UK employment law, particularly TUPE and collective consultation requirements. Experience engaging with trade unions in a collaborative and professional manner. Strong interpersonal skills with the ability to build trust and credibility quickly. Organised and detail-oriented, able to manage multiple mobilisation activities at the same time. Resilient, adaptable, and comfortable working in a fast-paced operational environment. Experience in cleaning, facilities management, or similar large, unionised, multi-site environments is desirable. RG Setsquare is acting as an Employment Business in relation to this vacancy.
About the Role: An established Hitchin manufacturing firm is seeking an accomplished HR Advisor. This standalone role offers the opportunity to provide comprehensive HR support and ensure legal compliance and best practices across all people-related matters. The workforce comprises approximately 50-60 employees, with a mix of 25% commercial and 75% manual workers. Key Responsibilities: Ensure fair, transparent, and legally compliant HR practices Support the business in mitigating employment risks by ensuring adherence to current legislation and best practices Maintain and update HR policies, procedures, and employee handbooks Provide professional HR advice and guidance to managers on staff development, performance management, salary reviews, employee relations, and change management initiatives Manage the end-to-end recruitment process, ensuring equality, fairness, and compliance with employment law Oversee absence management processes, including return-to-work interviews and occupational health referrals Promote and maintain HR practices that align with the company culture and values Coordinate and administer Health and Safety activities in collaboration with the senior management team and board Provide HR-related data to Finance for the payroll process for hourly-paid staff Undertake additional HR tasks and projects as requested. Carry out all related HR Admin Maintaining valid business liciences, H&S certificates and insurance docs Helping with external auditors requesting evidence of documentation As our ideal HR Advisor for this role, you will essentially bring: A CIPD Postgraduate Qualification (Level 3 or above) or be well qualified by experience Minimum of 2 years' proven generalist HR experience, including post-qualification advisory responsibility Strong experience supporting senior management with HR guidance Proven working knowledge of current employment law Knowledge of on site H&S requirements and documentation Excellent communication skills both written and verbal Strong project management skills Good IT proficiency with a sound understanding of email, Word, Excel, and databases Excellent interpersonal skills with the ability to discuss complex HR issues at both management and staff levels Be comfortable working independently as a standalone HR professional Additional attributes would be desirable: Previous HR experience within a manufacturing or industrial environment Familiarity with factory Health & Safety procedures Experience with Moorepay or similar HRM/ Payroll system IOSH qualification Some additional points to note: Willingness to travel occasionally for business if required This position is coming available August 2025 Benefits: 23 days annual leave per annum, plus Bank Holidays Annual shutdown during the Christmas period with any working days not covered by Statutory Bank Holiday paid for Auto Enrolment Pension Scheme Life Assurance Benefit scheme Free parking at your Hitchin site Please Note: This is a well-rounded and autonomous HR role, best suited to someone who enjoys hands-on work and values stability over upward progression. How to Apply: If you are an accomplished HR Advisor, ideally with experience in an industrial setting and familiar with factory Health & Safety, Tate would love to hear from you. Please submit your CV demonstrating your suitability for the role. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Sep 04, 2025
Full time
About the Role: An established Hitchin manufacturing firm is seeking an accomplished HR Advisor. This standalone role offers the opportunity to provide comprehensive HR support and ensure legal compliance and best practices across all people-related matters. The workforce comprises approximately 50-60 employees, with a mix of 25% commercial and 75% manual workers. Key Responsibilities: Ensure fair, transparent, and legally compliant HR practices Support the business in mitigating employment risks by ensuring adherence to current legislation and best practices Maintain and update HR policies, procedures, and employee handbooks Provide professional HR advice and guidance to managers on staff development, performance management, salary reviews, employee relations, and change management initiatives Manage the end-to-end recruitment process, ensuring equality, fairness, and compliance with employment law Oversee absence management processes, including return-to-work interviews and occupational health referrals Promote and maintain HR practices that align with the company culture and values Coordinate and administer Health and Safety activities in collaboration with the senior management team and board Provide HR-related data to Finance for the payroll process for hourly-paid staff Undertake additional HR tasks and projects as requested. Carry out all related HR Admin Maintaining valid business liciences, H&S certificates and insurance docs Helping with external auditors requesting evidence of documentation As our ideal HR Advisor for this role, you will essentially bring: A CIPD Postgraduate Qualification (Level 3 or above) or be well qualified by experience Minimum of 2 years' proven generalist HR experience, including post-qualification advisory responsibility Strong experience supporting senior management with HR guidance Proven working knowledge of current employment law Knowledge of on site H&S requirements and documentation Excellent communication skills both written and verbal Strong project management skills Good IT proficiency with a sound understanding of email, Word, Excel, and databases Excellent interpersonal skills with the ability to discuss complex HR issues at both management and staff levels Be comfortable working independently as a standalone HR professional Additional attributes would be desirable: Previous HR experience within a manufacturing or industrial environment Familiarity with factory Health & Safety procedures Experience with Moorepay or similar HRM/ Payroll system IOSH qualification Some additional points to note: Willingness to travel occasionally for business if required This position is coming available August 2025 Benefits: 23 days annual leave per annum, plus Bank Holidays Annual shutdown during the Christmas period with any working days not covered by Statutory Bank Holiday paid for Auto Enrolment Pension Scheme Life Assurance Benefit scheme Free parking at your Hitchin site Please Note: This is a well-rounded and autonomous HR role, best suited to someone who enjoys hands-on work and values stability over upward progression. How to Apply: If you are an accomplished HR Advisor, ideally with experience in an industrial setting and familiar with factory Health & Safety, Tate would love to hear from you. Please submit your CV demonstrating your suitability for the role. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Senior People Partner London Hybrid 3 days Fantastic career opportunity My clients are a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the centre of everything they do, and they are committed to creating a safe, fair, and supportive environment where every colleague can thrive. Role Purpose The Senior People Partner provides expert support to operational leaders across the business, with a particular focus on employee relations casework, TUPE mobilisations, and redundancy programmes. Acting as a trusted advisor, the role ensures that people processes are compliant, fair, and aligned with our company values, while supporting business continuity and colleague wellbeing. Key Responsibilities Employee Relations (ER) Act as the lead advisor on complex and sensitive ER cases, including disciplinary, grievance, absence, and performance issues. Provide guidance and coaching to managers to handle ER cases effectively and consistently. Ensure all ER matters are managed in line with employment legislation, company policy, and best practice. Identify ER trends and risks, and recommend proactive interventions to reduce issues. TUPE & Mobilisation Support on the HR aspects of TUPE in- and out-transfers, ensuring full compliance with legislation. Coordinate consultation processes with colleagues and trade unions, ensuring clear and transparent communication. Partner with operations and client teams to deliver smooth contract mobilisations and demobilisations. Act as a subject matter expert on TUPE, providing training and guidance to operational leaders. Redundancy & Change Programmes Provide HR expertise on redundancy programmes, including consultation planning, communication, and compliance. Support managers in delivering fair and legally compliant redundancy processes. Advise on workforce restructuring, redeployment, and change initiatives to support business needs. Ensure colleague experience is prioritised during periods of change. Stakeholder Support & Leadership Partner with operational and functional leaders to resolve people issues in a timely and effective way. Build strong relationships with trade union representatives, promoting collaborative working. Provide coaching, challenge, and support to leaders on people management capability. Escalate risks appropriately, balancing legal, ethical, and commercial considerations. Experience & Skills Required Proven experience as a Senior HR Business Partner / People Partner in a large, multi-site organisation with a significant frontline workforce. Strong track record of managing complex ER casework independently. Significant experience in leading TUPE transfers and mobilisations. Demonstrated expertise in redundancy and organisational change programmes. Solid knowledge of UK employment law and HR best practice. Excellent stakeholder management, influencing, and coaching skills. Strong organisational skills, with ability to manage multiple priorities simultaneously. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Sep 04, 2025
Full time
Senior People Partner London Hybrid 3 days Fantastic career opportunity My clients are a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the centre of everything they do, and they are committed to creating a safe, fair, and supportive environment where every colleague can thrive. Role Purpose The Senior People Partner provides expert support to operational leaders across the business, with a particular focus on employee relations casework, TUPE mobilisations, and redundancy programmes. Acting as a trusted advisor, the role ensures that people processes are compliant, fair, and aligned with our company values, while supporting business continuity and colleague wellbeing. Key Responsibilities Employee Relations (ER) Act as the lead advisor on complex and sensitive ER cases, including disciplinary, grievance, absence, and performance issues. Provide guidance and coaching to managers to handle ER cases effectively and consistently. Ensure all ER matters are managed in line with employment legislation, company policy, and best practice. Identify ER trends and risks, and recommend proactive interventions to reduce issues. TUPE & Mobilisation Support on the HR aspects of TUPE in- and out-transfers, ensuring full compliance with legislation. Coordinate consultation processes with colleagues and trade unions, ensuring clear and transparent communication. Partner with operations and client teams to deliver smooth contract mobilisations and demobilisations. Act as a subject matter expert on TUPE, providing training and guidance to operational leaders. Redundancy & Change Programmes Provide HR expertise on redundancy programmes, including consultation planning, communication, and compliance. Support managers in delivering fair and legally compliant redundancy processes. Advise on workforce restructuring, redeployment, and change initiatives to support business needs. Ensure colleague experience is prioritised during periods of change. Stakeholder Support & Leadership Partner with operational and functional leaders to resolve people issues in a timely and effective way. Build strong relationships with trade union representatives, promoting collaborative working. Provide coaching, challenge, and support to leaders on people management capability. Escalate risks appropriately, balancing legal, ethical, and commercial considerations. Experience & Skills Required Proven experience as a Senior HR Business Partner / People Partner in a large, multi-site organisation with a significant frontline workforce. Strong track record of managing complex ER casework independently. Significant experience in leading TUPE transfers and mobilisations. Demonstrated expertise in redundancy and organisational change programmes. Solid knowledge of UK employment law and HR best practice. Excellent stakeholder management, influencing, and coaching skills. Strong organisational skills, with ability to manage multiple priorities simultaneously. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
HR Business Partner / People Advisor Location: High Wycombe (Hybrid - 3 days office, 2 days remote) Salary: £38,000 - £42,000 per annum Hours: Full-time, 37.5 hours per week (Monday to Friday, core hours 8:00 am - 4:00 pm, with flexibility around start and finish times) Work Location: Hybrid - Wednesday & Thursday office-based are mandatory - Some limited off site visits may be required Full time / Permanent Remarkable Jobs are recruiting on behalf of a leading, innovative, and fast-growing organisation with ambitious growth plans. This is an exciting opportunity for an HR Business Partner / People Advisor to join a forward-thinking business of around 200 employees and growing. The company offers a vibrant working environment with amazing offices. The culture is dynamic, collaborative, and people-focused. HR Business Partner / People Advisor Role: As an HR Business Partner / People Advisor, you'll provide both strategic and hands-on HR support across the full employee lifecycle. Reporting to the Head of Business Partnering, this role is all-encompassing - from partnering with managers on people strategy to managing HR administration, employee relations, and projects that support business growth. Key Responsibilities: Act as a trusted partner to managers, providing hands-on HR support and guidance. Manage employee relations, including disciplinary, grievance, performance, and absence. Maintain HR systems and administration, ensuring records are accurate and compliant. Support workforce planning, succession planning, and talent management strategies. Drive employee engagement, wellbeing, and inclusion initiatives. Assist in developing and rolling out HR policies, processes, and projects. Provide HR data and reporting to inform decision-making. Adapt HR processes to meet the needs of a growing headcount. What They Are Looking For: Essential: Circa 2+ years' experience in an HR Business Partner, People Advisor, or similar hands-on HR role. Strong knowledge of UK employment law and HR best practice. Comfortable managing both operational HR and administration. Excellent communication, relationship-building, and influencing skills. Strong IT skills and confidence with HR systems. Desirable: Experience using PeopleHR or similar HRIS. CIPD qualification (or working towards). Experience in a fast-growing organisation of circa 200 employees. Key Attributes: Hands-on and adaptable, with a proactive and solutions-focused approach. Commercially aware and able to balance strategic and operational HR. Approachable, collaborative, and people-centric. Thrives in a dynamic, fast-paced, and growing business. If you're looking for a varied and rewarding role as an HR Business Partner / People Advisor within a company that values its people and is growing fast, we'd love to hear from you. Apply now!
Sep 04, 2025
Full time
HR Business Partner / People Advisor Location: High Wycombe (Hybrid - 3 days office, 2 days remote) Salary: £38,000 - £42,000 per annum Hours: Full-time, 37.5 hours per week (Monday to Friday, core hours 8:00 am - 4:00 pm, with flexibility around start and finish times) Work Location: Hybrid - Wednesday & Thursday office-based are mandatory - Some limited off site visits may be required Full time / Permanent Remarkable Jobs are recruiting on behalf of a leading, innovative, and fast-growing organisation with ambitious growth plans. This is an exciting opportunity for an HR Business Partner / People Advisor to join a forward-thinking business of around 200 employees and growing. The company offers a vibrant working environment with amazing offices. The culture is dynamic, collaborative, and people-focused. HR Business Partner / People Advisor Role: As an HR Business Partner / People Advisor, you'll provide both strategic and hands-on HR support across the full employee lifecycle. Reporting to the Head of Business Partnering, this role is all-encompassing - from partnering with managers on people strategy to managing HR administration, employee relations, and projects that support business growth. Key Responsibilities: Act as a trusted partner to managers, providing hands-on HR support and guidance. Manage employee relations, including disciplinary, grievance, performance, and absence. Maintain HR systems and administration, ensuring records are accurate and compliant. Support workforce planning, succession planning, and talent management strategies. Drive employee engagement, wellbeing, and inclusion initiatives. Assist in developing and rolling out HR policies, processes, and projects. Provide HR data and reporting to inform decision-making. Adapt HR processes to meet the needs of a growing headcount. What They Are Looking For: Essential: Circa 2+ years' experience in an HR Business Partner, People Advisor, or similar hands-on HR role. Strong knowledge of UK employment law and HR best practice. Comfortable managing both operational HR and administration. Excellent communication, relationship-building, and influencing skills. Strong IT skills and confidence with HR systems. Desirable: Experience using PeopleHR or similar HRIS. CIPD qualification (or working towards). Experience in a fast-growing organisation of circa 200 employees. Key Attributes: Hands-on and adaptable, with a proactive and solutions-focused approach. Commercially aware and able to balance strategic and operational HR. Approachable, collaborative, and people-centric. Thrives in a dynamic, fast-paced, and growing business. If you're looking for a varied and rewarding role as an HR Business Partner / People Advisor within a company that values its people and is growing fast, we'd love to hear from you. Apply now!
Business Development Manager - Up to 50,000 plus uncapped commission Are client are seeking a driven and results-focused Business Development Manager to join their fast-growing freight and logistics team. This is an exciting opportunity for a commercially minded individual with a passion for winning new business, building strong client relationships, and delivering tailored freight solutions. Location: South Yorkshire / East Midlands (Hybrid/Remote) Job type: Permanent On offer: Salary: Up to 50,000 in base salary - DOE Uncapped Commission Structure - paid monthly, earning up to 20% of GP generated Car allowance Comprehensive Benefits Package - including private medical cover and life insurance Employee Assistance Programme - access to GP services, loans, and financial advisors Investment in Your Career - personalised progression plan and professional development opportunities A High-Performance Culture in an expanding, successful organisation that rewards and appreciates its people Key Responsibilities Identify, target, and secure new freight business across road, air, and sea Develop and maintain strong, long-term relationships with clients Create bespoke logistics solutions to meet client needs Achieve and exceed agreed sales targets and KPIs Collaborate with operational teams to ensure seamless service delivery Requirements Proven experience in B2B freight sales or logistics business development Strong understanding of UK and international freight markets Excellent negotiation, presentation, and communication skills Self-motivated with a hunger to exceed targets Ability to thrive in a fast-paced, performance-driven environment WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Sep 04, 2025
Full time
Business Development Manager - Up to 50,000 plus uncapped commission Are client are seeking a driven and results-focused Business Development Manager to join their fast-growing freight and logistics team. This is an exciting opportunity for a commercially minded individual with a passion for winning new business, building strong client relationships, and delivering tailored freight solutions. Location: South Yorkshire / East Midlands (Hybrid/Remote) Job type: Permanent On offer: Salary: Up to 50,000 in base salary - DOE Uncapped Commission Structure - paid monthly, earning up to 20% of GP generated Car allowance Comprehensive Benefits Package - including private medical cover and life insurance Employee Assistance Programme - access to GP services, loans, and financial advisors Investment in Your Career - personalised progression plan and professional development opportunities A High-Performance Culture in an expanding, successful organisation that rewards and appreciates its people Key Responsibilities Identify, target, and secure new freight business across road, air, and sea Develop and maintain strong, long-term relationships with clients Create bespoke logistics solutions to meet client needs Achieve and exceed agreed sales targets and KPIs Collaborate with operational teams to ensure seamless service delivery Requirements Proven experience in B2B freight sales or logistics business development Strong understanding of UK and international freight markets Excellent negotiation, presentation, and communication skills Self-motivated with a hunger to exceed targets Ability to thrive in a fast-paced, performance-driven environment WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Your new firm This respected national practice is renowned for its expertise in high-value personal injury litigation, particularly in the catastrophic and complex injury space. With a strong presence across the UK and a collaborative, forward-thinking culture, the firm continues to expand its specialist offering. The team operates across multiple offices and embraces flexible and remote working, making this an ideal opportunity for lawyers seeking a dynamic and agile environment. Your new role You'll be joining a nationally recognised team that handles some of the most severe and technically challenging injury claims in the market. The caseload includes matters involving traumatic brain injuries, spinal injuries, amputations, and high-value fatal accident claims. Depending on your level of experience, you'll either manage your own portfolio of complex cases or support senior lawyers and partners on multi-million-pound litigation. The team works with a mix of insurer clients and large corporates, offering a stimulating and varied client base. You'll be expected to contribute to strategic case planning, client engagement, and business development initiatives. The role also includes opportunities for involvement in pre-litigation investigations and advisory work, allowing you to build long-term relationships and deliver proactive legal solutions. What you'll need to succeed You'll be a qualified Solicitor or Chartered Legal Executive with experience - or a strong interest - in personal injury or catastrophic claims. Confident client handling, commercial awareness, and a collaborative approach are essential, along with solid technical knowledge, strong communication skills, and alignment with the firm's values. What you'll get in return This is a fantastic opportunity to join a progressive firm that prioritises flexibility, wellbeing, and career development. You'll benefit from a competitive remuneration package, including private medical insurance, income protection, and lifestyle perks such as discounted gym membership. The firm offers structured development pathways, professional funding, and regular social events-both in-person and virtual. You'll also have the chance to contribute to meaningful ESG programmes and be part of a workplace that celebrates diversity, inclusion, and authenticity. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 04, 2025
Full time
Your new firm This respected national practice is renowned for its expertise in high-value personal injury litigation, particularly in the catastrophic and complex injury space. With a strong presence across the UK and a collaborative, forward-thinking culture, the firm continues to expand its specialist offering. The team operates across multiple offices and embraces flexible and remote working, making this an ideal opportunity for lawyers seeking a dynamic and agile environment. Your new role You'll be joining a nationally recognised team that handles some of the most severe and technically challenging injury claims in the market. The caseload includes matters involving traumatic brain injuries, spinal injuries, amputations, and high-value fatal accident claims. Depending on your level of experience, you'll either manage your own portfolio of complex cases or support senior lawyers and partners on multi-million-pound litigation. The team works with a mix of insurer clients and large corporates, offering a stimulating and varied client base. You'll be expected to contribute to strategic case planning, client engagement, and business development initiatives. The role also includes opportunities for involvement in pre-litigation investigations and advisory work, allowing you to build long-term relationships and deliver proactive legal solutions. What you'll need to succeed You'll be a qualified Solicitor or Chartered Legal Executive with experience - or a strong interest - in personal injury or catastrophic claims. Confident client handling, commercial awareness, and a collaborative approach are essential, along with solid technical knowledge, strong communication skills, and alignment with the firm's values. What you'll get in return This is a fantastic opportunity to join a progressive firm that prioritises flexibility, wellbeing, and career development. You'll benefit from a competitive remuneration package, including private medical insurance, income protection, and lifestyle perks such as discounted gym membership. The firm offers structured development pathways, professional funding, and regular social events-both in-person and virtual. You'll also have the chance to contribute to meaningful ESG programmes and be part of a workplace that celebrates diversity, inclusion, and authenticity. What you need to do now If you are interested in this role or are looking for further information, please do not hesitate to contact us. We would expect a lawyer with the given PQE to have gained the level of experience required, but this does not preclude applications from those with more or less PQE. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Are you looking for more than just compliance work? This Audit & Accounts Senior role gives you the chance to combine high-quality audit and accounts work with real client interaction, advisory exposure, and the opportunity to support a wide range of businesses. If you're ACA or ACCA qualified and want to take ownership of your portfolio while developing towards future leadership, this could be your next step. As an Audit & Accounts Senior based in Banbury, you will join one of the UK's fastest-growing independent firms, known for working across diverse sectors from agriculture and estates to international clients and not-for-profits. With clear progression, a supportive culture, and a flexible approach to work-life balance, you'll gain the autonomy to develop your career while still having the backing of an ambitious, growing practice. Role Overview Lead and support audit assignments on-site or remotely Review and prepare accounts, tax, and VAT work for corporate clients Identify opportunities to add value and advise clients Supervise and coach trainees on the job Assist managers and partners with planning, advisory, and compliance projects Liaise directly with clients, building strong, trusted relationships Support networking, seminars, and business development activities The Ideal Candidate ACA or ACCA qualified Experience in practice Strong technical knowledge of accounts preparation and tax compliance Skilled at using cloud software such as Xero (knowledge of CCH an advantage) Excellent communicator with problem-solving ability Proactive, detail-focused, and eager to grow your career What's on Offer £40,000 to £45,000 salary Flexible working policy for true work-life balance Generous holiday allowance Healthcare cover and medical cashback plan via Vitality Retail discount programme Life assurance and pension contributions Cycle to work and car scheme options Enhanced maternity and paternity pay Regular staff social events, away days, and fundraising activities Register your interest by applying today or call Richard Davies or Luke Scale on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Audit & Accounts Senior.
Sep 04, 2025
Full time
Are you looking for more than just compliance work? This Audit & Accounts Senior role gives you the chance to combine high-quality audit and accounts work with real client interaction, advisory exposure, and the opportunity to support a wide range of businesses. If you're ACA or ACCA qualified and want to take ownership of your portfolio while developing towards future leadership, this could be your next step. As an Audit & Accounts Senior based in Banbury, you will join one of the UK's fastest-growing independent firms, known for working across diverse sectors from agriculture and estates to international clients and not-for-profits. With clear progression, a supportive culture, and a flexible approach to work-life balance, you'll gain the autonomy to develop your career while still having the backing of an ambitious, growing practice. Role Overview Lead and support audit assignments on-site or remotely Review and prepare accounts, tax, and VAT work for corporate clients Identify opportunities to add value and advise clients Supervise and coach trainees on the job Assist managers and partners with planning, advisory, and compliance projects Liaise directly with clients, building strong, trusted relationships Support networking, seminars, and business development activities The Ideal Candidate ACA or ACCA qualified Experience in practice Strong technical knowledge of accounts preparation and tax compliance Skilled at using cloud software such as Xero (knowledge of CCH an advantage) Excellent communicator with problem-solving ability Proactive, detail-focused, and eager to grow your career What's on Offer £40,000 to £45,000 salary Flexible working policy for true work-life balance Generous holiday allowance Healthcare cover and medical cashback plan via Vitality Retail discount programme Life assurance and pension contributions Cycle to work and car scheme options Enhanced maternity and paternity pay Regular staff social events, away days, and fundraising activities Register your interest by applying today or call Richard Davies or Luke Scale on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Audit & Accounts Senior.
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Senior IT Consultant, you will work in an international environment, closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and collaborate with BCG case team members to transform client potential into performance with high-impact assignments. You will deploy customized IT strategies, digital platforms and architecture in order to leverage the digital potential of our customers with state of the art tools such as cloud computing, AI, blockchain, microservices and containerization. You will be responsible for specific parts of the project and will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. You'll develop ground-breaking projects by enabling our clients to effectively use agile methods and modern approaches in the context of strategic IT implementation. You will work on a variety of technology topics, applying your technical consulting skills to strategic technology questions. You will also be supported by an extensive training curriculum, plus technology-specific training and mentoring to help build upon you technical skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. What You'll Bring 6 to 10 years' experience in Tech strategy and consulting or IT project management. Experience with the insurance industry. Strong knowledge on core insurance processes and on (or multiple) insurance packages like GuideWire, Duck Creek or DXC. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in legacy environments and modern approaches to technology Track record of Agile consulting and advisory with experience in Digital and Agile transformations at scale Experience in IT organisation and process development Experience in the organisation of workshops at peer level and facilitating in client meetings Strong business acumen; can frame complex problems in appropriate business contexts A University degree with above average academic performance in a STEM related field or business management You must also be willing to work outside of Insurance projects when required. For candidates based in London: Fluent in English. For candidates based in the Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 04, 2025
Full time
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Senior IT Consultant, you will work in an international environment, closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and collaborate with BCG case team members to transform client potential into performance with high-impact assignments. You will deploy customized IT strategies, digital platforms and architecture in order to leverage the digital potential of our customers with state of the art tools such as cloud computing, AI, blockchain, microservices and containerization. You will be responsible for specific parts of the project and will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. You'll develop ground-breaking projects by enabling our clients to effectively use agile methods and modern approaches in the context of strategic IT implementation. You will work on a variety of technology topics, applying your technical consulting skills to strategic technology questions. You will also be supported by an extensive training curriculum, plus technology-specific training and mentoring to help build upon you technical skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. What You'll Bring 6 to 10 years' experience in Tech strategy and consulting or IT project management. Experience with the insurance industry. Strong knowledge on core insurance processes and on (or multiple) insurance packages like GuideWire, Duck Creek or DXC. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in legacy environments and modern approaches to technology Track record of Agile consulting and advisory with experience in Digital and Agile transformations at scale Experience in IT organisation and process development Experience in the organisation of workshops at peer level and facilitating in client meetings Strong business acumen; can frame complex problems in appropriate business contexts A University degree with above average academic performance in a STEM related field or business management You must also be willing to work outside of Insurance projects when required. For candidates based in London: Fluent in English. For candidates based in the Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
HR Advisor (Fixed-Term, 9-12 Months) Salary: £40,174 - £43,236 per annum Location: Hybrid - minimum 50% based onsite (Lyndhurst Head Office / Lymington Depot / Ringwood / Hardley) Contract: Fixed term (9-12 months) We are seeking an experienced HR Advisor with a strong background in employee relations and advisory work to join our supportive HR team. You will be part of a collaborative unit alongside an Assistant Advisor, two Advisors, and a Senior Advisor who oversees the team. As a trusted HR professional, you will: Provide expert HR advice to managers and employees on policies, procedures, and employment law. Manage complex employee relations casework, representing HR at formal meetings including dismissals and appeals. Support change management projects such as restructures, TUPE, and changes to terms and conditions. Work closely with managers to coach, support, and empower them in their people management responsibilities. Develop and update HR policies and procedures in line with best practice and legislation. Collaborate with Trade Unions and employee representatives to consult and negotiate change. Contribute to corporate initiatives including wellbeing, reward, and employee engagement projects. Deliver in-house HR training and recruitment centre support, including psychometric assessment feedback. Represent HR in corporate groups (e.g. Employee Forum, EDI Group) and at external events. Support health and wellbeing cases in partnership with Occupational Health. About you We're looking for someone who can balance empathy with professionalism, and has the confidence to influence at all levels. You will bring: CIPD Level 5 Associate Diploma (or equivalent). In-depth knowledge of employment legislation. Substantial post-qualification HR advisory experience. Excellent interpersonal and relationship-building skills. Strong IT skills with proficiency in Microsoft 365 (including Excel). A flexible approach with the ability to travel between sites (vehicle required). To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Sep 04, 2025
Contractor
HR Advisor (Fixed-Term, 9-12 Months) Salary: £40,174 - £43,236 per annum Location: Hybrid - minimum 50% based onsite (Lyndhurst Head Office / Lymington Depot / Ringwood / Hardley) Contract: Fixed term (9-12 months) We are seeking an experienced HR Advisor with a strong background in employee relations and advisory work to join our supportive HR team. You will be part of a collaborative unit alongside an Assistant Advisor, two Advisors, and a Senior Advisor who oversees the team. As a trusted HR professional, you will: Provide expert HR advice to managers and employees on policies, procedures, and employment law. Manage complex employee relations casework, representing HR at formal meetings including dismissals and appeals. Support change management projects such as restructures, TUPE, and changes to terms and conditions. Work closely with managers to coach, support, and empower them in their people management responsibilities. Develop and update HR policies and procedures in line with best practice and legislation. Collaborate with Trade Unions and employee representatives to consult and negotiate change. Contribute to corporate initiatives including wellbeing, reward, and employee engagement projects. Deliver in-house HR training and recruitment centre support, including psychometric assessment feedback. Represent HR in corporate groups (e.g. Employee Forum, EDI Group) and at external events. Support health and wellbeing cases in partnership with Occupational Health. About you We're looking for someone who can balance empathy with professionalism, and has the confidence to influence at all levels. You will bring: CIPD Level 5 Associate Diploma (or equivalent). In-depth knowledge of employment legislation. Substantial post-qualification HR advisory experience. Excellent interpersonal and relationship-building skills. Strong IT skills with proficiency in Microsoft 365 (including Excel). A flexible approach with the ability to travel between sites (vehicle required). To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 04, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Our client is a well-established, family-run business and a trusted manufacturer and supplier of high-quality products. As a business, they are committed to innovation, sustainability, and excellence in customer service across various sectors. Role Overview We are looking for a proactive and hands-on HR Advisor to take full responsibility for all HR functions within the business. This is a stand-alone role, ideal for someone who enjoys working closely with all departments and making a real impact on company culture, compliance, and employee development. The successful candidate will be CIPD Level 3 qualified (or above) and will bring both operational HR knowledge and a pragmatic, people-first approach. Key Responsibilities Act as the first point of contact for all HR-related queries from employees and managers. Provide comprehensive HR advice and guidance in line with employment law and company policies. Manage the full employee lifecycle, from recruitment and onboarding to performance reviews, development, and offboarding. Lead recruitment processes, including job descriptions, interviews, and onboarding. Maintain and develop HR policies, procedures, and the employee handbook to ensure compliance and best practices. Administer and support disciplinary, grievance, and capability processes. Oversee absence management, including holiday records, sickness, and return-to-work processes. Support line managers with performance management and employee development plans. Maintain accurate HR records and manage the HRIS system. Ensure compliance with all legal and regulatory requirements, including right to work checks and GDPR. Champion a positive company culture and employee engagement initiatives. Liaise with external providers, including payroll, training, and occupational health. Skills and Experience CIPD Level 3 qualified (minimum). Proven generalist HR experience, ideally in a stand-alone or advisory role. Up-to-date knowledge of UK employment law and HR best practices. Strong interpersonal and communication skills. Ability to build trusted relationships across all levels of the business. Organised and detail-oriented with the ability to prioritise and manage a varied workload. Proficient in MS Office and HR systems. Why Join? Be part of a supportive and values-driven team in a respected British manufacturing business. Take ownership of a critical business function with the autonomy to make a real difference. Competitive salary and benefits. Opportunities for further training and CIPD support. Additional Information: Working hours: Mon -Thurs 8am -4:30 pm, with an early finish at 2pm every Friday. On-site working. 28 holidays, bank holidays & Christmas off. Company Pension. Company sick pay. Cash Plan, after probation. Access to Free Financial Advice. Life Assurance. Flexible Family Leave. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed). Alternatively, connect with me on LinkedIn via the following link: (url removed)/
Sep 04, 2025
Full time
Our client is a well-established, family-run business and a trusted manufacturer and supplier of high-quality products. As a business, they are committed to innovation, sustainability, and excellence in customer service across various sectors. Role Overview We are looking for a proactive and hands-on HR Advisor to take full responsibility for all HR functions within the business. This is a stand-alone role, ideal for someone who enjoys working closely with all departments and making a real impact on company culture, compliance, and employee development. The successful candidate will be CIPD Level 3 qualified (or above) and will bring both operational HR knowledge and a pragmatic, people-first approach. Key Responsibilities Act as the first point of contact for all HR-related queries from employees and managers. Provide comprehensive HR advice and guidance in line with employment law and company policies. Manage the full employee lifecycle, from recruitment and onboarding to performance reviews, development, and offboarding. Lead recruitment processes, including job descriptions, interviews, and onboarding. Maintain and develop HR policies, procedures, and the employee handbook to ensure compliance and best practices. Administer and support disciplinary, grievance, and capability processes. Oversee absence management, including holiday records, sickness, and return-to-work processes. Support line managers with performance management and employee development plans. Maintain accurate HR records and manage the HRIS system. Ensure compliance with all legal and regulatory requirements, including right to work checks and GDPR. Champion a positive company culture and employee engagement initiatives. Liaise with external providers, including payroll, training, and occupational health. Skills and Experience CIPD Level 3 qualified (minimum). Proven generalist HR experience, ideally in a stand-alone or advisory role. Up-to-date knowledge of UK employment law and HR best practices. Strong interpersonal and communication skills. Ability to build trusted relationships across all levels of the business. Organised and detail-oriented with the ability to prioritise and manage a varied workload. Proficient in MS Office and HR systems. Why Join? Be part of a supportive and values-driven team in a respected British manufacturing business. Take ownership of a critical business function with the autonomy to make a real difference. Competitive salary and benefits. Opportunities for further training and CIPD support. Additional Information: Working hours: Mon -Thurs 8am -4:30 pm, with an early finish at 2pm every Friday. On-site working. 28 holidays, bank holidays & Christmas off. Company Pension. Company sick pay. Cash Plan, after probation. Access to Free Financial Advice. Life Assurance. Flexible Family Leave. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed). Alternatively, connect with me on LinkedIn via the following link: (url removed)/
Interim HR Manager - Medical & Community Care (West London)Location: West LondonContract Type: Interim (3-6 months, with potential for extension) Salary: Competitive, dependent on experience Start Date: ASAP About the Organisation This interim opportunity sits within a well-established medical organisation delivering integrated primary and community care services across West London. The organisation is known for its collaborative, multidisciplinary approach and commitment to patient-centred care. The HR function is undergoing a period of strategic development, with a focus on workforce engagement, compliance, and operational excellence. Role OverviewWe are seeking a highly experienced HR Manager with a strong NHS background to lead and support HR operations across clinical and non-clinical teams. The successful candidate will bring deep knowledge of NHS employment frameworks and demonstrate agility in managing workforce challenges in a fast-paced healthcare environment. Key Responsibilities Lead HR operations across multiple medical and community care sites in West London Provide expert guidance on employee relations, case management, and wellbeing initiatives Support recruitment, onboarding, and retention strategies aligned with NHS and healthcare sector standards Drive workforce planning, including skill mix reviews and succession planning Partner with senior leadership on organisational development and change management projects Ensure compliance with employment law, safeguarding protocols, and NHS frameworks Champion equality, diversity, and inclusion across all HR practices Act as a key liaison with trade unions, regulators, and external stakeholders Candidate Profile Extensive experience as an HR Manager or Senior HR Advisor within the NHS or a comparable healthcare setting. Strong understanding of primary care, community services, and multidisciplinary workforce structures. CIPD qualified (Level 5 or above) or equivalent NHS experience. Excellent interpersonal and stakeholder management skills. Ability to work autonomously and influence at all levels. Strong analytical and problem-solving capabilities. Desirable Prior experience in an interim or transformation-focused HR role. Familiarity with ESR, NHS Jobs, and other healthcare HR systems. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 03, 2025
Full time
Interim HR Manager - Medical & Community Care (West London)Location: West LondonContract Type: Interim (3-6 months, with potential for extension) Salary: Competitive, dependent on experience Start Date: ASAP About the Organisation This interim opportunity sits within a well-established medical organisation delivering integrated primary and community care services across West London. The organisation is known for its collaborative, multidisciplinary approach and commitment to patient-centred care. The HR function is undergoing a period of strategic development, with a focus on workforce engagement, compliance, and operational excellence. Role OverviewWe are seeking a highly experienced HR Manager with a strong NHS background to lead and support HR operations across clinical and non-clinical teams. The successful candidate will bring deep knowledge of NHS employment frameworks and demonstrate agility in managing workforce challenges in a fast-paced healthcare environment. Key Responsibilities Lead HR operations across multiple medical and community care sites in West London Provide expert guidance on employee relations, case management, and wellbeing initiatives Support recruitment, onboarding, and retention strategies aligned with NHS and healthcare sector standards Drive workforce planning, including skill mix reviews and succession planning Partner with senior leadership on organisational development and change management projects Ensure compliance with employment law, safeguarding protocols, and NHS frameworks Champion equality, diversity, and inclusion across all HR practices Act as a key liaison with trade unions, regulators, and external stakeholders Candidate Profile Extensive experience as an HR Manager or Senior HR Advisor within the NHS or a comparable healthcare setting. Strong understanding of primary care, community services, and multidisciplinary workforce structures. CIPD qualified (Level 5 or above) or equivalent NHS experience. Excellent interpersonal and stakeholder management skills. Ability to work autonomously and influence at all levels. Strong analytical and problem-solving capabilities. Desirable Prior experience in an interim or transformation-focused HR role. Familiarity with ESR, NHS Jobs, and other healthcare HR systems. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
HR Generalist Rugby Contract 20 per hour PAYE or 26.33 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced HR Generalist This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Experience of delivering a professional HR advice both managers and employees. Full membership of the Chartered Institute of Professional Development (CIPD), or equivalent level of knowledge. Based on CIPD Profession Map: Professional Values: which are principles-led, evidence based and outcomes driven Core Professional Knowledge in: people practice, culture and behaviour, business acumen, evidence-based practice, technology and people, change Core Behaviours: ethical practice, professional courage and influence, valuing people, working inclusively, commercial drive, passion for learning, insights-focussed, situational decision-making Specialist Professional Knowledge in a number of these areas: employee experience, employee relations, inclusion and diversity, learning and development, talent and resourcing ICT Skills to produce documentation and ability to use our HR and Payroll ICT System Focus on customer service and outcomes A detailed understanding of Equality and Diversity issues, and their relevance to service delivery. Deep understanding of Equality Act 2010 (EQA 2010) Able to build effective working relationships with a variety of people including external contacts. Ability to make appropriate and timely decisions. Team work skills Excellent verbal communication skills including good listening skills, empathy and the ability to have courageous conversations Skills in persuading and negotiating Key Responsibilities: Manage short-term sickness absence, including return-to-work processes Conduct welfare meetings and support attendance improvement plans Lead and support on grievance cases and formal HR investigations Provide advice and guidance on HR policies, ensuring consistent and fair application Work closely with line managers to resolve people issues in a timely and effective manner Proven experience in a generalist HR Advisor role, ideally supporting a blue-collar workforce Confident handling sensitive employee relations cases with professionalism Able to start immediately and commit through to 30th November Strong knowledge of employment law and HR best practice PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Sep 03, 2025
Contractor
HR Generalist Rugby Contract 20 per hour PAYE or 26.33 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced HR Generalist This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Experience of delivering a professional HR advice both managers and employees. Full membership of the Chartered Institute of Professional Development (CIPD), or equivalent level of knowledge. Based on CIPD Profession Map: Professional Values: which are principles-led, evidence based and outcomes driven Core Professional Knowledge in: people practice, culture and behaviour, business acumen, evidence-based practice, technology and people, change Core Behaviours: ethical practice, professional courage and influence, valuing people, working inclusively, commercial drive, passion for learning, insights-focussed, situational decision-making Specialist Professional Knowledge in a number of these areas: employee experience, employee relations, inclusion and diversity, learning and development, talent and resourcing ICT Skills to produce documentation and ability to use our HR and Payroll ICT System Focus on customer service and outcomes A detailed understanding of Equality and Diversity issues, and their relevance to service delivery. Deep understanding of Equality Act 2010 (EQA 2010) Able to build effective working relationships with a variety of people including external contacts. Ability to make appropriate and timely decisions. Team work skills Excellent verbal communication skills including good listening skills, empathy and the ability to have courageous conversations Skills in persuading and negotiating Key Responsibilities: Manage short-term sickness absence, including return-to-work processes Conduct welfare meetings and support attendance improvement plans Lead and support on grievance cases and formal HR investigations Provide advice and guidance on HR policies, ensuring consistent and fair application Work closely with line managers to resolve people issues in a timely and effective manner Proven experience in a generalist HR Advisor role, ideally supporting a blue-collar workforce Confident handling sensitive employee relations cases with professionalism Able to start immediately and commit through to 30th November Strong knowledge of employment law and HR best practice PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Mortgage and Protection Advisor Cheshire/Manchester area Buy to let specialist A unique opportunity has come up in Just Mortgages for an experienced Buy to let broker to acquire a 25 year client bank. We are looking for someone with experience in buy to let, that is either an experienced self employed advisor looking for an additional lead source, or a broker looking to take their first step into self employed and would need a reliable lead source to build upon. 25 year client bank of Buy to let and portfolio cases Generous commission splits No additional cuts on protection fee No additional cuts on broker fee Just Mortgages full support package Additional income for in house referrals Full marketing library Key responsibilities as a Mortgage Advisor with Just Mortgages: Provide expert Mortgage and Protection advice to clients. Assess clients' financial situations and recommend suitable protection products. Build and maintain relationships with clients and lenders. Stay updated on i ndustry trends and regulations . Deliver exceptional customer service throughout the process. Key Skills: Ce Map qualified or equivalent Proven experience as an Advisor with a track record of successful client outcomes. Proven experience with buy to let mortgages. Strong communication and interpersonal skills Experience of Financial Services sales and understanding of compliance regulations APPLY TODAY! Feel free to reach out for a CONFIDENTIAL CHAT Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website
Sep 03, 2025
Full time
Mortgage and Protection Advisor Cheshire/Manchester area Buy to let specialist A unique opportunity has come up in Just Mortgages for an experienced Buy to let broker to acquire a 25 year client bank. We are looking for someone with experience in buy to let, that is either an experienced self employed advisor looking for an additional lead source, or a broker looking to take their first step into self employed and would need a reliable lead source to build upon. 25 year client bank of Buy to let and portfolio cases Generous commission splits No additional cuts on protection fee No additional cuts on broker fee Just Mortgages full support package Additional income for in house referrals Full marketing library Key responsibilities as a Mortgage Advisor with Just Mortgages: Provide expert Mortgage and Protection advice to clients. Assess clients' financial situations and recommend suitable protection products. Build and maintain relationships with clients and lenders. Stay updated on i ndustry trends and regulations . Deliver exceptional customer service throughout the process. Key Skills: Ce Map qualified or equivalent Proven experience as an Advisor with a track record of successful client outcomes. Proven experience with buy to let mortgages. Strong communication and interpersonal skills Experience of Financial Services sales and understanding of compliance regulations APPLY TODAY! Feel free to reach out for a CONFIDENTIAL CHAT Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Sep 03, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 1 day in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team £25 travel subsidy during training to help with travel costs. Details Start date: Various through Sept/Oct/Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Job Title: Trainee Mortgage Advisor - CeMAP 1 Minimum High Earnings Opportunity Location: West Leeds Employment Type: Full-Time, Permanent Salary: £24,000 basic Bonuses OTE £28,000+ Pension Life Assurance Sector: Financial Services Mortgage Advice Mortgage Broking Posted By: Cameron James Professional Recruitment About the Opportunity Cameron James Professional Recruitment is delighted to partner with a leading, forward-thinking mortgage and protection company based in West Leeds to recruit a highly motivated Trainee Mortgage Advisor . Are you looking to become a Mortgage Advisor with a clear route to high earnings, career growth, and industry qualifications? If you've completed CeMAP 1 (minimum) and have a passion for delivering outstanding customer service, this is your opportunity to step into a Mortgage Broker career and join a company that will nurture your development and reward your ambition. About the Role As a Trainee Mortgage Advisor , you will act as a Mortgage Customer Success Representative , working within a thriving team to proactively engage existing and new clients. This role is ideal for individuals who thrive in a fast-paced, telephone-based environment and who are keen to evolve into a fully qualified Mortgage Advisor . This is your opportunity to build strong, long-term relationships with clients and help them achieve their homeownership goals while earning fantastic commissions and bonuses. If you're enthusiastic, professional, and driven to succeed, this role offers high earnings potential and a future as a fully-fledged Mortgage Broker . Key Responsibilities Client Engagement: Manage warm remortgage leads from the CRM system via calls and emails. Contact clients within agreed service levels to maximise appointments and advisor engagement. Database Management: Keep client records accurate and up-to-date, action removal requests, and ensure GDPR compliance. Relationship Nurturing: Maintain regular contact with clients to support their mortgage journey, and hand over qualified leads to Mortgage Advisors. Cross-Selling & Upselling: Identify additional product opportunities to increase sales and offer added value to clients. Sales Support: Work closely with advisors and managers to ensure consistent client experiences and improve conversion rates. Knowledge & Industry Understanding Solid grasp of the UK Financial Services and Mortgage Market structures, including key stakeholders like financial advisers, lenders, product providers, and compliance regulations. Awareness of FCA regulations , Treating Customers Fairly (TCF) principles, and financial ethics. Familiarity with mortgage products , including remortgages, protection products, and lending criteria. Understanding of industry platforms, CRMs, and operational processes. Professional Skills & Competencies Customer Excellence: Always deliver a high standard of service in line with the company's customer-first culture. Communication: Strong verbal and written skills, with a confident, engaging telephone manner. Time Management: Prioritise tasks and manage workload efficiently to meet business goals. Collaboration: Work as part of a team to deliver results and support Mortgage Advisors. Process Adherence: Follow all systems and compliance processes accurately and consistently. Administration: Produce professional documentation and maintain client confidentiality throughout the mortgage lifecycle. Essential Qualifications & Experience CeMAP 1 qualified (minimum) - Essential GCSEs (or equivalent) in Maths and English Proficient in Microsoft Office and CRM platforms Strong communication, sales, and client relationship skills Previous experience in financial services , sales support , or mortgage administration is desirable Why Join? Fast-Track Progression: Become a fully qualified Mortgage Advisor or Mortgage Broker with supported training and mentoring. Career Development: Long-term growth opportunities within a respected, expanding mortgage brokerage. Supportive Culture: Be part of a collaborative, high-energy team committed to your success. High Earnings Potential: Bonuses and commission structure offer a realistic high earnings path. Work-Life Balance: Monday to Friday schedule with no weekend work required. Apply Now If you're ready to launch your career as a Mortgage Advisor , with a clear path to becoming a Mortgage Broker and earning high earnings in a dynamic, professional setting - we want to hear from you. Apply today through Cameron James Professional Recruitment and take the next step in your mortgage career! Bryn McMillan Financial Services Recruitment Director Cameron James Professional Recruitment
Sep 03, 2025
Full time
Job Title: Trainee Mortgage Advisor - CeMAP 1 Minimum High Earnings Opportunity Location: West Leeds Employment Type: Full-Time, Permanent Salary: £24,000 basic Bonuses OTE £28,000+ Pension Life Assurance Sector: Financial Services Mortgage Advice Mortgage Broking Posted By: Cameron James Professional Recruitment About the Opportunity Cameron James Professional Recruitment is delighted to partner with a leading, forward-thinking mortgage and protection company based in West Leeds to recruit a highly motivated Trainee Mortgage Advisor . Are you looking to become a Mortgage Advisor with a clear route to high earnings, career growth, and industry qualifications? If you've completed CeMAP 1 (minimum) and have a passion for delivering outstanding customer service, this is your opportunity to step into a Mortgage Broker career and join a company that will nurture your development and reward your ambition. About the Role As a Trainee Mortgage Advisor , you will act as a Mortgage Customer Success Representative , working within a thriving team to proactively engage existing and new clients. This role is ideal for individuals who thrive in a fast-paced, telephone-based environment and who are keen to evolve into a fully qualified Mortgage Advisor . This is your opportunity to build strong, long-term relationships with clients and help them achieve their homeownership goals while earning fantastic commissions and bonuses. If you're enthusiastic, professional, and driven to succeed, this role offers high earnings potential and a future as a fully-fledged Mortgage Broker . Key Responsibilities Client Engagement: Manage warm remortgage leads from the CRM system via calls and emails. Contact clients within agreed service levels to maximise appointments and advisor engagement. Database Management: Keep client records accurate and up-to-date, action removal requests, and ensure GDPR compliance. Relationship Nurturing: Maintain regular contact with clients to support their mortgage journey, and hand over qualified leads to Mortgage Advisors. Cross-Selling & Upselling: Identify additional product opportunities to increase sales and offer added value to clients. Sales Support: Work closely with advisors and managers to ensure consistent client experiences and improve conversion rates. Knowledge & Industry Understanding Solid grasp of the UK Financial Services and Mortgage Market structures, including key stakeholders like financial advisers, lenders, product providers, and compliance regulations. Awareness of FCA regulations , Treating Customers Fairly (TCF) principles, and financial ethics. Familiarity with mortgage products , including remortgages, protection products, and lending criteria. Understanding of industry platforms, CRMs, and operational processes. Professional Skills & Competencies Customer Excellence: Always deliver a high standard of service in line with the company's customer-first culture. Communication: Strong verbal and written skills, with a confident, engaging telephone manner. Time Management: Prioritise tasks and manage workload efficiently to meet business goals. Collaboration: Work as part of a team to deliver results and support Mortgage Advisors. Process Adherence: Follow all systems and compliance processes accurately and consistently. Administration: Produce professional documentation and maintain client confidentiality throughout the mortgage lifecycle. Essential Qualifications & Experience CeMAP 1 qualified (minimum) - Essential GCSEs (or equivalent) in Maths and English Proficient in Microsoft Office and CRM platforms Strong communication, sales, and client relationship skills Previous experience in financial services , sales support , or mortgage administration is desirable Why Join? Fast-Track Progression: Become a fully qualified Mortgage Advisor or Mortgage Broker with supported training and mentoring. Career Development: Long-term growth opportunities within a respected, expanding mortgage brokerage. Supportive Culture: Be part of a collaborative, high-energy team committed to your success. High Earnings Potential: Bonuses and commission structure offer a realistic high earnings path. Work-Life Balance: Monday to Friday schedule with no weekend work required. Apply Now If you're ready to launch your career as a Mortgage Advisor , with a clear path to becoming a Mortgage Broker and earning high earnings in a dynamic, professional setting - we want to hear from you. Apply today through Cameron James Professional Recruitment and take the next step in your mortgage career! Bryn McMillan Financial Services Recruitment Director Cameron James Professional Recruitment
