Lettings Portfolio Manager, Bristol Reactive Permanent Recruitment are working with a busy independent estate agent with an enviable reputation in the Bristol market. Due to continued growth, our client now seeks an enthusiastic Lettings Portfolio Manager for their busy team based in Clifton to provide excellent customer service to a portfolio of short-term lettings properties across Bristol. This is a dynamic and rewarding position that offers the opportunity to work in a fast-growing segment of the property industry. The role: Manage daily operations of short-term rental properties Coordinate guest check-ins, check-outs, and communication Oversee cleaning and maintenance schedules Ensure properties meet quality and safety standards Optimise occupancy rates and pricing strategies Handle guest inquiries, complaints, and emergencies Maintain accurate records and reports List and update properties on rental platforms Ensure compliance with industry legislation and regulations Build and maintain relationships with vendors and contractors Carry out property visits and inspections The person: Essential: 1 year experience in a customer facing, customer service orientated role Essential: Full driving license and own vehicle Experience within the property industry is desirable but not essential Thrive on keeping busy and enjoy working under pressure Excellent telephone manner and F2F customer service skills Great negotiation skills Meticulous attention to detail An outgoing personality with a passion for customer service Demonstrate first class administrative skills Excellent time management skills including the ability to prioritise Customer facing experience An analytical person who can communicate well with clients Excellent written and verbal communication skills at all levels Ability to work on own initiative but all works well as part of a busy team The package: A good starting basic of £25,000 p/a High mileage paid for property visits Parking permit provided All required training and development & qualification opportunities Annual salary review and pay rises (provided all KPIs are met) Smart casual dress code Fantastic company culture Local independent business providing job security and career development Excellent induction, training, and ongoing support A thriving independent business offering long-term stability and progression For more information on this exciting and rewarding Lettings Portfolio Manager career please APPLY BELOW. Key: Lettings Portfolio Manager, Short Term Lettings Manager, Property Manager, Lettings Manager, Property Lettings Manager, Estate Agent, Bristol
Sep 01, 2025
Full time
Lettings Portfolio Manager, Bristol Reactive Permanent Recruitment are working with a busy independent estate agent with an enviable reputation in the Bristol market. Due to continued growth, our client now seeks an enthusiastic Lettings Portfolio Manager for their busy team based in Clifton to provide excellent customer service to a portfolio of short-term lettings properties across Bristol. This is a dynamic and rewarding position that offers the opportunity to work in a fast-growing segment of the property industry. The role: Manage daily operations of short-term rental properties Coordinate guest check-ins, check-outs, and communication Oversee cleaning and maintenance schedules Ensure properties meet quality and safety standards Optimise occupancy rates and pricing strategies Handle guest inquiries, complaints, and emergencies Maintain accurate records and reports List and update properties on rental platforms Ensure compliance with industry legislation and regulations Build and maintain relationships with vendors and contractors Carry out property visits and inspections The person: Essential: 1 year experience in a customer facing, customer service orientated role Essential: Full driving license and own vehicle Experience within the property industry is desirable but not essential Thrive on keeping busy and enjoy working under pressure Excellent telephone manner and F2F customer service skills Great negotiation skills Meticulous attention to detail An outgoing personality with a passion for customer service Demonstrate first class administrative skills Excellent time management skills including the ability to prioritise Customer facing experience An analytical person who can communicate well with clients Excellent written and verbal communication skills at all levels Ability to work on own initiative but all works well as part of a busy team The package: A good starting basic of £25,000 p/a High mileage paid for property visits Parking permit provided All required training and development & qualification opportunities Annual salary review and pay rises (provided all KPIs are met) Smart casual dress code Fantastic company culture Local independent business providing job security and career development Excellent induction, training, and ongoing support A thriving independent business offering long-term stability and progression For more information on this exciting and rewarding Lettings Portfolio Manager career please APPLY BELOW. Key: Lettings Portfolio Manager, Short Term Lettings Manager, Property Manager, Lettings Manager, Property Lettings Manager, Estate Agent, Bristol
We are currently on the search for a Night Concierge to work in our residential developments based in Finchley (N12). Responsible for providing a full concierge service, ensuring delivery of the highest levels of customer experience and service to all residents, guests, contractors, and the client. Responsibilities: Provide all necessary services to the residents as per the instructions of Building Manager or Managing Agent. Communicate efficiently with all other members of staff, the residents, guests and on site contractors. Welcome residents and guests to the property, respond proactively to resident requests. Always respond a timely and polite manner. Ensure the cleanliness and comfort of the reception area and common parts at all times. Carry out inspections of the common areas of the building as required. While manning the main reception desk, you may be required to carry out a variety of administration and office tasks. Ensure the security of the building is not ever jeopardised in any way. Receive and log all deliveries on the parcel system. Monitor site traffic and ensure all persons on site have the right to be present. Answer the telephone and deal with general enquiries, monitor emails and respond accordingly. Assist with contractors to ensure minimum disturbance to residents. Co-ordinate access and building systems from front desk suite and monitor and react to alarms as directed. Liaise with Emergency Services as required. Log and manage any maintenance issues reporting to the management. Ensure that all site-specific Health and Safety requirements are adhered to. Regularly patrolled areas including car park ensuring residents, visitors and contractors park in the spaces allocated to them, maintaining a register of resident's vehicles parked on site. Maintain a key control system to ensure the safekeeping of both resident's and building keys at all times Carry out any additional duties as directed and be flexible with a hands-on approach, offering help and assistance to others where you can. Ideal Experience: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Hours: 18:30-06:30 / 4 on 4 off Salary: £27,300 per annum / £12.50 per hour Location: Finchley (N12) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Sep 01, 2025
Full time
We are currently on the search for a Night Concierge to work in our residential developments based in Finchley (N12). Responsible for providing a full concierge service, ensuring delivery of the highest levels of customer experience and service to all residents, guests, contractors, and the client. Responsibilities: Provide all necessary services to the residents as per the instructions of Building Manager or Managing Agent. Communicate efficiently with all other members of staff, the residents, guests and on site contractors. Welcome residents and guests to the property, respond proactively to resident requests. Always respond a timely and polite manner. Ensure the cleanliness and comfort of the reception area and common parts at all times. Carry out inspections of the common areas of the building as required. While manning the main reception desk, you may be required to carry out a variety of administration and office tasks. Ensure the security of the building is not ever jeopardised in any way. Receive and log all deliveries on the parcel system. Monitor site traffic and ensure all persons on site have the right to be present. Answer the telephone and deal with general enquiries, monitor emails and respond accordingly. Assist with contractors to ensure minimum disturbance to residents. Co-ordinate access and building systems from front desk suite and monitor and react to alarms as directed. Liaise with Emergency Services as required. Log and manage any maintenance issues reporting to the management. Ensure that all site-specific Health and Safety requirements are adhered to. Regularly patrolled areas including car park ensuring residents, visitors and contractors park in the spaces allocated to them, maintaining a register of resident's vehicles parked on site. Maintain a key control system to ensure the safekeeping of both resident's and building keys at all times Carry out any additional duties as directed and be flexible with a hands-on approach, offering help and assistance to others where you can. Ideal Experience: Previous experience within the hospitality industry, preferably within a similar role Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Hours: 18:30-06:30 / 4 on 4 off Salary: £27,300 per annum / £12.50 per hour Location: Finchley (N12) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
