Niyaa People Ltd
City, Manchester
Job Title: Scheduling Team Leader Contract Type: 6-Month Interim (Potential to Become Permanent) Location: Manchester (Hybrid - after first 4 weeks, 2-3 days WFH) Pay Rate: 24- 27 per hour via Umbrella About the Role We are seeking a proactive Scheduling Team Leader to join our Housing Association in Manchester on a 6-month interim basis, with the potential to move into a permanent role. You'll be responsible for overseeing a small team of four staff (a mix of schedulers and administrators), ensuring effective service delivery across our repairs and maintenance function This position is office-based for the first 4 weeks, after which it moves to a hybrid model (2-3 days from home per week) Key Responsibilities Line manage, supervise, and support a team of 4 (Schedulers and Administrators). Carry out 1-1s, supervisions, and performance management to ensure team members are supported and targets are achieved. Oversee the effective scheduling of operatives' diaries to maximise efficiency and ensure repairs are allocated correctly. Monitor and review scheduling systems, ensuring accurate data entry and adherence to policies. Provide coaching and guidance to the team, helping to improve productivity and service quality. Work closely with Repairs Managers, Operatives, and Customer Services to resolve any scheduling conflicts or issues. Ensure compliance with organisational policies and performance standards. Contribute to service improvements, identifying opportunities to enhance processes and customer satisfaction. Skills & Experience Previous experience as a Scheduling Team Leader, Supervisor, or similar within a repairs scheduling, planning, or administration environment (ideally in housing or a similar sector). Strong people management skills with the ability to conduct supervisions and 1-1s effectively. Excellent organisational skills and attention to detail, with the ability to oversee complex scheduling systems. Strong communication skills, both written and verbal, with the ability to liaise with multiple stakeholders. A problem-solver with the ability to remain calm under pressure and adapt to changing priorities. IT literate with experience using scheduling/repairs management software and MS Office. What's on Offer 6-month interim Scheduling Team Leader role with strong potential to go permanent. Opportunity to work within a supportive team at a respected housing association. Competitive pay of 24- 27 per hour via Umbrella. This is an exciting opportunity for an experienced Scheduling Team Leader to make an impact in a well-established housing association in Manchester. If this role is of interest click apply or give Tiyana a call on (phone number removed) or email (url removed).
Job Title: Scheduling Team Leader Contract Type: 6-Month Interim (Potential to Become Permanent) Location: Manchester (Hybrid - after first 4 weeks, 2-3 days WFH) Pay Rate: 24- 27 per hour via Umbrella About the Role We are seeking a proactive Scheduling Team Leader to join our Housing Association in Manchester on a 6-month interim basis, with the potential to move into a permanent role. You'll be responsible for overseeing a small team of four staff (a mix of schedulers and administrators), ensuring effective service delivery across our repairs and maintenance function This position is office-based for the first 4 weeks, after which it moves to a hybrid model (2-3 days from home per week) Key Responsibilities Line manage, supervise, and support a team of 4 (Schedulers and Administrators). Carry out 1-1s, supervisions, and performance management to ensure team members are supported and targets are achieved. Oversee the effective scheduling of operatives' diaries to maximise efficiency and ensure repairs are allocated correctly. Monitor and review scheduling systems, ensuring accurate data entry and adherence to policies. Provide coaching and guidance to the team, helping to improve productivity and service quality. Work closely with Repairs Managers, Operatives, and Customer Services to resolve any scheduling conflicts or issues. Ensure compliance with organisational policies and performance standards. Contribute to service improvements, identifying opportunities to enhance processes and customer satisfaction. Skills & Experience Previous experience as a Scheduling Team Leader, Supervisor, or similar within a repairs scheduling, planning, or administration environment (ideally in housing or a similar sector). Strong people management skills with the ability to conduct supervisions and 1-1s effectively. Excellent organisational skills and attention to detail, with the ability to oversee complex scheduling systems. Strong communication skills, both written and verbal, with the ability to liaise with multiple stakeholders. A problem-solver with the ability to remain calm under pressure and adapt to changing priorities. IT literate with experience using scheduling/repairs management software and MS Office. What's on Offer 6-month interim Scheduling Team Leader role with strong potential to go permanent. Opportunity to work within a supportive team at a respected housing association. Competitive pay of 24- 27 per hour via Umbrella. This is an exciting opportunity for an experienced Scheduling Team Leader to make an impact in a well-established housing association in Manchester. If this role is of interest click apply or give Tiyana a call on (phone number removed) or email (url removed).
MMP Consultancy
Assistant Director - Property Services Location: Essex Salary: 58,000 rising to 64,368 Reports to: Executive Director - Property Services Responsible for: Departmental Heads About the Role Our client in Essex is a Homelessness Charity and Registered Social Housing Provider, supporting people to overcome homelessness and rebuild their lives. With a portfolio of supported accommodation, offices, and a small number of retail units, they are committed to providing safe, well-maintained environments that foster recovery and independence. They are now seeking a dynamic and experienced leader to join the Senior Management Team as Assistant Director - Property Services . This pivotal role carries overall responsibility for ensuring compliance with regulatory frameworks, overseeing planned and responsive maintenance, asset management, and facilities services, while leading both in-house repairs/compliance teams and external contractor relationships. The successful candidate will ensure all properties are safe, compliant, efficient, and fit for purpose, supporting service users to feel secure and respected in their homes. You will also play a key role in strategic decisions around asset management, sustainability, and capital investment, aligning with wider organisational objectives. This is both an operational and strategic leadership position-perfect for someone who thrives in a fast-paced environment, is passionate about service excellence, and wants to make a tangible impact in tackling homelessness. Key Responsibilities Service Development & Delivery Lead the development, delivery, and continuous improvement of property services. Ensure full legal and regulatory compliance across all properties, including building safety, landlord obligations, H&S, and social housing standards. Oversee responsive and planned maintenance, including contractor management. Embed robust compliance monitoring and audit systems. Champion a "right first time" approach, incorporating tenant feedback and co-production. Leadership & People Management Provide inspirational leadership to departmental managers and teams. Recruit, develop, and performance-manage staff within Property Services. Drive cross-departmental collaboration and service integration. Contribute actively to the Senior Management Team, supporting strategic planning and transformation. Governance & Compliance Lead governance structures to manage property and capital projects. Monitor and mitigate risks related to property, safety, and compliance. Report to the Executive Team, Trustees, and regulators. Ensure services operate within robust policies, procedures, and QA frameworks. Finance & Budgetary Oversight Manage departmental budgets with strong cost control and value for money. Develop short- and long-term investment plans for asset management. Work closely with Finance to align capital/revenue spend with priorities. Approve procurement, contracts, and departmental spend within delegation. Miscellaneous Act as an ambassador for the organisation's mission, values, and vision. Build collaborative relationships with partners, funders, contractors, and stakeholders. Ensure property services support strategic priorities such as sustainability, inclusion, and continuous improvement. Person Specification Essential Experience & Knowledge Significant senior experience in property, housing, asset, or facilities management (social housing, supported housing, or charity sector preferred). Strong understanding of regulatory and statutory requirements (housing, landlord compliance, H&S, building safety). Proven track record of managing multi-disciplinary teams and contractors. Budget management experience in resource-constrained environments. Skilled in risk management and delivering high-quality, compliance-led services. Skills & Competencies Inspirational leader with strong people skills. Excellent communicator across all stakeholders, including tenants and regulators. Strategic thinker, commercially astute, with project management expertise. Confident with data and analytics to inform decision-making. Committed to inclusive, values-driven leadership and co-production. Qualifications Degree or equivalent in a relevant field (construction, housing, property management, surveying). Membership of a relevant professional body (RICS, CIOB, IWFM) or equivalent experience. Ongoing CPD and commitment to best practice.
Assistant Director - Property Services Location: Essex Salary: 58,000 rising to 64,368 Reports to: Executive Director - Property Services Responsible for: Departmental Heads About the Role Our client in Essex is a Homelessness Charity and Registered Social Housing Provider, supporting people to overcome homelessness and rebuild their lives. With a portfolio of supported accommodation, offices, and a small number of retail units, they are committed to providing safe, well-maintained environments that foster recovery and independence. They are now seeking a dynamic and experienced leader to join the Senior Management Team as Assistant Director - Property Services . This pivotal role carries overall responsibility for ensuring compliance with regulatory frameworks, overseeing planned and responsive maintenance, asset management, and facilities services, while leading both in-house repairs/compliance teams and external contractor relationships. The successful candidate will ensure all properties are safe, compliant, efficient, and fit for purpose, supporting service users to feel secure and respected in their homes. You will also play a key role in strategic decisions around asset management, sustainability, and capital investment, aligning with wider organisational objectives. This is both an operational and strategic leadership position-perfect for someone who thrives in a fast-paced environment, is passionate about service excellence, and wants to make a tangible impact in tackling homelessness. Key Responsibilities Service Development & Delivery Lead the development, delivery, and continuous improvement of property services. Ensure full legal and regulatory compliance across all properties, including building safety, landlord obligations, H&S, and social housing standards. Oversee responsive and planned maintenance, including contractor management. Embed robust compliance monitoring and audit systems. Champion a "right first time" approach, incorporating tenant feedback and co-production. Leadership & People Management Provide inspirational leadership to departmental managers and teams. Recruit, develop, and performance-manage staff within Property Services. Drive cross-departmental collaboration and service integration. Contribute actively to the Senior Management Team, supporting strategic planning and transformation. Governance & Compliance Lead governance structures to manage property and capital projects. Monitor and mitigate risks related to property, safety, and compliance. Report to the Executive Team, Trustees, and regulators. Ensure services operate within robust policies, procedures, and QA frameworks. Finance & Budgetary Oversight Manage departmental budgets with strong cost control and value for money. Develop short- and long-term investment plans for asset management. Work closely with Finance to align capital/revenue spend with priorities. Approve procurement, contracts, and departmental spend within delegation. Miscellaneous Act as an ambassador for the organisation's mission, values, and vision. Build collaborative relationships with partners, funders, contractors, and stakeholders. Ensure property services support strategic priorities such as sustainability, inclusion, and continuous improvement. Person Specification Essential Experience & Knowledge Significant senior experience in property, housing, asset, or facilities management (social housing, supported housing, or charity sector preferred). Strong understanding of regulatory and statutory requirements (housing, landlord compliance, H&S, building safety). Proven track record of managing multi-disciplinary teams and contractors. Budget management experience in resource-constrained environments. Skilled in risk management and delivering high-quality, compliance-led services. Skills & Competencies Inspirational leader with strong people skills. Excellent communicator across all stakeholders, including tenants and regulators. Strategic thinker, commercially astute, with project management expertise. Confident with data and analytics to inform decision-making. Committed to inclusive, values-driven leadership and co-production. Qualifications Degree or equivalent in a relevant field (construction, housing, property management, surveying). Membership of a relevant professional body (RICS, CIOB, IWFM) or equivalent experience. Ongoing CPD and commitment to best practice.
