This is an exciting alternative career path for Registered General Nurses and Paramedics with three or more years post qualification experience who want something different from the usual clinical setting. Join Mountain Healthcare , one of the UK's leading providers of forensic healthcare and sexual assault referral services. We work in partnership with the police, NHS and other agencies to deliver exceptional care to some of the most vulnerable people in our communities. Our teams are known for their professionalism, compassion and commitment to our core values of Being Kind and Doing the Right Thing . As a Forensic Custody Healthcare Professional you will • Provide high quality care to detainees in police custody • Manage a variety of health needs from drug and alcohol dependency to acute medical episodes • Be trained to collect forensic samples that support police investigations Experience in forensics is not required as full accredited training is provided. We offer a range of flexible working arrangements to help you achieve a positive work life balance while building a rewarding and impactful career in an organisation that values and supports its people. About the Role Key responsibilities • Carry out comprehensive clinical assessments to determine fitness for detention or interview • Manage medical emergencies, treat injuries and provide health advice • Collect and preserve forensic samples in line with legal and professional standards • Liaise with police officers, NHS services, mental health teams and other agencies • Maintain accurate clinical and evidential records • Attend court when required to give impartial professional evidence • Undertake accredited forensic training and continuous professional development Why Join Us • Flexible working arrangements to support work life balance • Full time and part time positions available • Accredited forensic training provided • Supportive values driven team culture • Opportunities to progress within one of the UK's most respected forensic healthcare providers Requirements • Registered General Nurse (RGN) or Paramedic with current NMC or HCPC registration • Minimum three years post qualification experience • Full UK driving licence with less than 6 points • Right to work in the UK and have lived in the UK for a minimum of three years prior to application • Enhanced DBS clearance • Strong communication and decision making skills • Willingness to complete accredited forensic training within the first year
Sep 04, 2025
Full time
This is an exciting alternative career path for Registered General Nurses and Paramedics with three or more years post qualification experience who want something different from the usual clinical setting. Join Mountain Healthcare , one of the UK's leading providers of forensic healthcare and sexual assault referral services. We work in partnership with the police, NHS and other agencies to deliver exceptional care to some of the most vulnerable people in our communities. Our teams are known for their professionalism, compassion and commitment to our core values of Being Kind and Doing the Right Thing . As a Forensic Custody Healthcare Professional you will • Provide high quality care to detainees in police custody • Manage a variety of health needs from drug and alcohol dependency to acute medical episodes • Be trained to collect forensic samples that support police investigations Experience in forensics is not required as full accredited training is provided. We offer a range of flexible working arrangements to help you achieve a positive work life balance while building a rewarding and impactful career in an organisation that values and supports its people. About the Role Key responsibilities • Carry out comprehensive clinical assessments to determine fitness for detention or interview • Manage medical emergencies, treat injuries and provide health advice • Collect and preserve forensic samples in line with legal and professional standards • Liaise with police officers, NHS services, mental health teams and other agencies • Maintain accurate clinical and evidential records • Attend court when required to give impartial professional evidence • Undertake accredited forensic training and continuous professional development Why Join Us • Flexible working arrangements to support work life balance • Full time and part time positions available • Accredited forensic training provided • Supportive values driven team culture • Opportunities to progress within one of the UK's most respected forensic healthcare providers Requirements • Registered General Nurse (RGN) or Paramedic with current NMC or HCPC registration • Minimum three years post qualification experience • Full UK driving licence with less than 6 points • Right to work in the UK and have lived in the UK for a minimum of three years prior to application • Enhanced DBS clearance • Strong communication and decision making skills • Willingness to complete accredited forensic training within the first year
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Group Conduct Officer Group Conduct Officer London Markets & MGA/MGU Divisions PIB Group is looking for a Compliance Business Partner with London Market insurance experience to join our Group Risk & Compliance (2LOD) team. The Role This position is a blend of business partnering and technical regulatory guidance, working closely with our London Markets and MGA/MGU divisions. Provide regulatory advice, oversight and challenge to the business. Support new acquisitions to meet PIB standards. Help the business understand and apply regulation, ensuring positive client outcomes and effective governance. Deliver guidance, training, and pragmatic solutions on regulatory matters. Partner with senior stakeholders and contribute to group-wide compliance projects. What We re Looking For London Market/Wholesale insurance experience - essential. Proven compliance experience in wholesale/London Market intermediaries (insurers considered). Knowledge of FCA regulation (ICOBs, Conduct Risk, SMCR, Consumer Duty, Product Governance, Complaints, etc.). Understanding of Lloyd s processes, binder arrangements and B2B distribution. Strong communicator, able to translate regulation into practical solutions. Skilled at stakeholder management and constructive challenge. Willingness to travel in the UK. What You ll Get The flexibility to be based anywhere in the UK, working primarily remotely. Occasional in-person meetings on an ad hoc basis. Exposure to international operations and cross-border projects. A collaborative, supportive environment where your contribution is valued. Why PIB Group? PIB Group is one of the UK s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we d love to hear from you! Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us. REF-(Apply online only)
Sep 04, 2025
Full time
Group Conduct Officer Group Conduct Officer London Markets & MGA/MGU Divisions PIB Group is looking for a Compliance Business Partner with London Market insurance experience to join our Group Risk & Compliance (2LOD) team. The Role This position is a blend of business partnering and technical regulatory guidance, working closely with our London Markets and MGA/MGU divisions. Provide regulatory advice, oversight and challenge to the business. Support new acquisitions to meet PIB standards. Help the business understand and apply regulation, ensuring positive client outcomes and effective governance. Deliver guidance, training, and pragmatic solutions on regulatory matters. Partner with senior stakeholders and contribute to group-wide compliance projects. What We re Looking For London Market/Wholesale insurance experience - essential. Proven compliance experience in wholesale/London Market intermediaries (insurers considered). Knowledge of FCA regulation (ICOBs, Conduct Risk, SMCR, Consumer Duty, Product Governance, Complaints, etc.). Understanding of Lloyd s processes, binder arrangements and B2B distribution. Strong communicator, able to translate regulation into practical solutions. Skilled at stakeholder management and constructive challenge. Willingness to travel in the UK. What You ll Get The flexibility to be based anywhere in the UK, working primarily remotely. Occasional in-person meetings on an ad hoc basis. Exposure to international operations and cross-border projects. A collaborative, supportive environment where your contribution is valued. Why PIB Group? PIB Group is one of the UK s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we d love to hear from you! Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us. REF-(Apply online only)
Service Care Solutions
Peterborough, Cambridgeshire
Probation Officer Location: Peterborough (Hybrid) Contract Length: 12 Months Hours: 37 hours per week Pay Rate: 28.63 limited per hour (Umbrella pay rate) or 20.30 per hour PAYE rate Job Description Working with people on probation to analyze and address their behavior Assessing offender needs Preparation and delivery of reports (Court, Parole, etc.) Assessment and management of the risk of serious harm posed by individuals Accurate case recording Facilitate learning events, provide guidance, support, feedback, and mentoring to operational staff Accept reasonable alterations and additional tasks as necessary Essential Requirements Possession of a Probation Qualification Framework Graduate Diploma/ Honors Degree in Community Justice integrated with Level 5 Diploma in Probation Practice or a recognized qualification by the Secretary of State for Justice Evidence of working for a recognized provider of probation services in the last 5 years Experience and knowledge of evidence-based practice and risk/needs assessment tools Experience of writing detailed reports to strict deadlines and quality standards Experience of using and maintaining Probation Service computer-based systems Working knowledge of Multi-Agency Public Protection Arrangements Benefits 250 Training Allowance Dedicated Specialist Consultant Daily Payroll Runs Referral and Loyalty Bonus Schemes Sign Up Bonus Free Compliance Checks How to apply If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
Sep 04, 2025
Contractor
Probation Officer Location: Peterborough (Hybrid) Contract Length: 12 Months Hours: 37 hours per week Pay Rate: 28.63 limited per hour (Umbrella pay rate) or 20.30 per hour PAYE rate Job Description Working with people on probation to analyze and address their behavior Assessing offender needs Preparation and delivery of reports (Court, Parole, etc.) Assessment and management of the risk of serious harm posed by individuals Accurate case recording Facilitate learning events, provide guidance, support, feedback, and mentoring to operational staff Accept reasonable alterations and additional tasks as necessary Essential Requirements Possession of a Probation Qualification Framework Graduate Diploma/ Honors Degree in Community Justice integrated with Level 5 Diploma in Probation Practice or a recognized qualification by the Secretary of State for Justice Evidence of working for a recognized provider of probation services in the last 5 years Experience and knowledge of evidence-based practice and risk/needs assessment tools Experience of writing detailed reports to strict deadlines and quality standards Experience of using and maintaining Probation Service computer-based systems Working knowledge of Multi-Agency Public Protection Arrangements Benefits 250 Training Allowance Dedicated Specialist Consultant Daily Payroll Runs Referral and Loyalty Bonus Schemes Sign Up Bonus Free Compliance Checks How to apply If you are interested in applying, please contact Oliver Jefferson on (phone number removed) or send your CV to (url removed)
Site Supervisor - Loft & Cavity Wall Installations (Social Housing) BLACKBURN - 24-26 -TEMP TO PERM - LONG TERM WORK We're looking for a proactive and experienced Site Supervisor to lead our insulation teams across social housing projects. If you're SSSTS-certified and passionate about delivering high-quality work that improves lives, we'd love to hear from you. Your Responsibilities: Oversee daily operations of loft and cavity wall installation teams Ensure all work is completed safely, efficiently, and to a high standard Conduct site audits, toolbox talks, and risk assessments Surveys Liaise with tenants, housing officers, and internal teams Maintain compliance with health & safety regulations and industry standards What You'll Need: Valid SSSTS certification (Site Supervisor Safety Training Scheme) Experience supervising teams in construction or insulation NVQ Level 2 Strong leadership and communication skills Full UK driving license DBS clearance may be required due to work in occupied homes
Sep 04, 2025
Seasonal
Site Supervisor - Loft & Cavity Wall Installations (Social Housing) BLACKBURN - 24-26 -TEMP TO PERM - LONG TERM WORK We're looking for a proactive and experienced Site Supervisor to lead our insulation teams across social housing projects. If you're SSSTS-certified and passionate about delivering high-quality work that improves lives, we'd love to hear from you. Your Responsibilities: Oversee daily operations of loft and cavity wall installation teams Ensure all work is completed safely, efficiently, and to a high standard Conduct site audits, toolbox talks, and risk assessments Surveys Liaise with tenants, housing officers, and internal teams Maintain compliance with health & safety regulations and industry standards What You'll Need: Valid SSSTS certification (Site Supervisor Safety Training Scheme) Experience supervising teams in construction or insulation NVQ Level 2 Strong leadership and communication skills Full UK driving license DBS clearance may be required due to work in occupied homes
Finance Officer Location: Ellesmere Port, CH65 0BE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 21.65 per hour Job Ref: (phone number removed) Responsibilities Provide advice and support to senior managers in the preparation of Directorate plans, capital programme, revenue budgets, and overall performance to ensure compliance with the Council s Finance and Contract Procedure Rules, Corporate Performance Framework, and statutory reporting requirements. Coordinate the monitoring of in-year performance against capital and revenue budgets and key performance measures, supporting senior managers and budget holders to develop robust performance management arrangements and ensure timely management and remedial action. Prepare, collate, and analyze financial and non-financial management information for Service and corporate managers, including analysis of historic trends and future projections, to ensure informed decision-making. Undertake Service reviews, special investigations, and projects under the direction of senior managers to investigate and report on inefficiencies, performance, budget variances, and irregularities. Identify areas of potential financial and non-financial performance risk for investigation and inclusion in business plans and risk registers as appropriate. Implement and maintain operational procedures and schedules to ensure effective and efficient service delivery to the agreed specifications and quality standards. Develop and foster links with other corporate services and external organizations to promote collaborative working across traditional boundaries to tackle shared issues. Advise Service managers on the financial and performance implications of decisions, including reviewing reports to ensure actions are taken with proper appreciation of corporate financial standards and best value considerations. Review and report on the development of new and existing business information systems to advise on best value and management controls in furtherance of service objectives. Provide training and advice on financial and performance systems and procedures to improve service delivery and performance management standards. Supervise the work of junior staff to ensure efficient task completion and alignment with unit plan objectives. Person Specification Educated to degree level or equivalent. (Essential) CCAB Qualification or a Relevant Business/Performance qualification. (Desirable) Demonstrable post-qualification experience. (Essential) Proven track record of conscientious application and technical reliability. (Essential) Variety of experience across relevant disciplines. (Essential) Sound working knowledge of financial and performance practices and procedures within the public sector. (Desirable) Detailed working knowledge and practical expertise in the use of PC and mainframe systems. (Desirable) Ability to analyze and present financial and performance data, statistics, and trends meaningfully. (Desirable) Good diagnostic skills and practical problem-solving abilities. (Desirable) Ability to plan and prioritize competing workload demands. (Essential) Ability to work accurately and methodically, with attention to detail. (Desirable) Ability to communicate effectively with all levels of management. (Desirable) High degree of commitment, self-motivation, and initiative. (Desirable) Ability to work to tight deadlines with minimal supervision. (Desirable) Good oral and written communication skills. (Desirable) Ability to supervise and motivate staff. (Desirable) DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 04, 2025
Contractor
Finance Officer Location: Ellesmere Port, CH65 0BE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay rate: £ 21.65 per hour Job Ref: (phone number removed) Responsibilities Provide advice and support to senior managers in the preparation of Directorate plans, capital programme, revenue budgets, and overall performance to ensure compliance with the Council s Finance and Contract Procedure Rules, Corporate Performance Framework, and statutory reporting requirements. Coordinate the monitoring of in-year performance against capital and revenue budgets and key performance measures, supporting senior managers and budget holders to develop robust performance management arrangements and ensure timely management and remedial action. Prepare, collate, and analyze financial and non-financial management information for Service and corporate managers, including analysis of historic trends and future projections, to ensure informed decision-making. Undertake Service reviews, special investigations, and projects under the direction of senior managers to investigate and report on inefficiencies, performance, budget variances, and irregularities. Identify areas of potential financial and non-financial performance risk for investigation and inclusion in business plans and risk registers as appropriate. Implement and maintain operational procedures and schedules to ensure effective and efficient service delivery to the agreed specifications and quality standards. Develop and foster links with other corporate services and external organizations to promote collaborative working across traditional boundaries to tackle shared issues. Advise Service managers on the financial and performance implications of decisions, including reviewing reports to ensure actions are taken with proper appreciation of corporate financial standards and best value considerations. Review and report on the development of new and existing business information systems to advise on best value and management controls in furtherance of service objectives. Provide training and advice on financial and performance systems and procedures to improve service delivery and performance management standards. Supervise the work of junior staff to ensure efficient task completion and alignment with unit plan objectives. Person Specification Educated to degree level or equivalent. (Essential) CCAB Qualification or a Relevant Business/Performance qualification. (Desirable) Demonstrable post-qualification experience. (Essential) Proven track record of conscientious application and technical reliability. (Essential) Variety of experience across relevant disciplines. (Essential) Sound working knowledge of financial and performance practices and procedures within the public sector. (Desirable) Detailed working knowledge and practical expertise in the use of PC and mainframe systems. (Desirable) Ability to analyze and present financial and performance data, statistics, and trends meaningfully. (Desirable) Good diagnostic skills and practical problem-solving abilities. (Desirable) Ability to plan and prioritize competing workload demands. (Essential) Ability to work accurately and methodically, with attention to detail. (Desirable) Ability to communicate effectively with all levels of management. (Desirable) High degree of commitment, self-motivation, and initiative. (Desirable) Ability to work to tight deadlines with minimal supervision. (Desirable) Good oral and written communication skills. (Desirable) Ability to supervise and motivate staff. (Desirable) DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Join us as an Area Security Officer where you will be required to carry out duties in a busy environment, no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Must have a SIA and a Full UK Driving License to be considered for this role. This exciting opportunity will allow you to work across a range of varied locations, with a high standard of security needing to be met at all times. If you are in the security industry or are looking for a career change, then this would be the perfect for you! We will offer on-site training, as well as career development too. Contract Information: Pay Rate - £13.00 per hour Hours: 42 hours per week (on average) Shift Pattern - Flexibility required Monday to Sunday, for day and night shifts. SIA - Security Guarding or Door Supervisor License. Please be aware that this position will require a SC Clearance (set by the Government), so you will be asked questions in regards to this in a telephone interview to ensure you meet the requirements. Your Time at Work As a Area Security Officer , your duties will include: - Patrolling the site - Gatehouse duties - Access and Egress control - Monitoring of visitors, staff and customers to the sites - Responding to security breaches and medical incidents - Ensuring all customer standards are met on each site - CCTV monitoring Our Perfect Worker It is important to have great communication and customer service skills. You will also need to have strong IT skills and be able to use all forms of technology and software systems. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S today where we can help you to progress within your security career and help you to really thrive in the industry! Key Information and Benefits - £13.00 per hour - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free parking in most locations - Free uniform provided Job Ref: 1G4S (G277) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Sep 03, 2025
Full time
Join us as an Area Security Officer where you will be required to carry out duties in a busy environment, no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Must have a SIA and a Full UK Driving License to be considered for this role. This exciting opportunity will allow you to work across a range of varied locations, with a high standard of security needing to be met at all times. If you are in the security industry or are looking for a career change, then this would be the perfect for you! We will offer on-site training, as well as career development too. Contract Information: Pay Rate - £13.00 per hour Hours: 42 hours per week (on average) Shift Pattern - Flexibility required Monday to Sunday, for day and night shifts. SIA - Security Guarding or Door Supervisor License. Please be aware that this position will require a SC Clearance (set by the Government), so you will be asked questions in regards to this in a telephone interview to ensure you meet the requirements. Your Time at Work As a Area Security Officer , your duties will include: - Patrolling the site - Gatehouse duties - Access and Egress control - Monitoring of visitors, staff and customers to the sites - Responding to security breaches and medical incidents - Ensuring all customer standards are met on each site - CCTV monitoring Our Perfect Worker It is important to have great communication and customer service skills. You will also need to have strong IT skills and be able to use all forms of technology and software systems. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S today where we can help you to progress within your security career and help you to really thrive in the industry! Key Information and Benefits - £13.00 per hour - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free parking in most locations - Free uniform provided Job Ref: 1G4S (G277) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Planner & Tenant Liaison Officer Location: Sheepy Road, CV9 3AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.08 per hour Job Ref: (phone number removed) Responsibilities Assess the resources needed to plan a repair or deliver a job using a contractor. Plan the work to be delivered within the required timescales. Communicate with and coordinate the in-house workforce and contractors. Proactively communicate with tenants about works being delivered to their homes and provide high standards of customer care when responding to enquiries. Keep tenants informed about repairs, maintenance, and planned improvements to their homes with clear and timely communication. Monitor outstanding jobs and provide feedback to prevent backlogs of work. Be aware of and plan for surveys, inspections, and jobs that ensure health and safety compliance required for the maintenance service. Understand the Social Housing Regulator s Consumer Standards and the Housing Ombudsman Service s Complaints Code of Practice. Accurately diagnose repairs and use available resources to plan the work within required timescales. Liaise closely with tenants to arrange access, explain and plan the work, and address their enquiries. Provide technical advice to tenants about repairs and explain both the Council s and tenants' responsibilities. Support tenants as a first point of contact to coordinate access, explain how works will be delivered, address concerns, and advise on complaint responses. Coordinate with the in-house workforce and contractors to ensure work is delivered within required timescales, supporting tradesmen with systems of work and offering training as necessary. Utilize software systems to support repair delivery and monitor service performance, including managing repeat jobs. Schedule work for vacant properties, arrange for gas supply disconnection, inform utility companies, and keep the Lettings Team informed. Monitor jobs to ensure completion within required timescales, addressing logistical challenges and escalating issues to supervisors/managers as necessary. Manage systems of work efficiently, update component information, and attach certificates to premises upon job completion. Communicate with tenants about planned work, appointments, or job cancellations. Conduct satisfaction surveys to gather tenant feedback and suggest service improvements. Maintain a working knowledge of safety and compliance requirements, coordinating activities to meet regulatory requirements for electrical installations, gas installations, asbestos register, and fire risk assessments. Plan and arrange surveys, inspections, and jobs for health and safety compliance, including updating the asbestos register and planning for EICR visits and Fire Risk Assessments. Notify the Tenancy Services Team of any duty of care reports or concerns about vulnerable tenants. Liaise with other Council Sections to deliver service requirements and support tenants. Communicate with leaseholders to ensure they understand the costs of requested or required works for their premises. Administer invoice payments with care and attention and complete jobs upon payment authorization. Contribute to requests for information and feedback to promote continuous improvement of work systems and customer service. Provide statistical information and reports as required, assisting with performance information analysis to identify problems and solutions. Person Specification Experience in a front-line position within a customer service environment. Knowledge of housing repairs and a sound general knowledge of building work. Sound working knowledge of health and safety regulations, including gas installations, electrical works, fire risk assessments, Legionella, and asbestos management. Excellent communication skills, able to communicate clearly, concisely, and courteously with customers, the public, and other staff both verbally and in writing. Good customer service skills and ability to help customers resolve problems. Proven ability to act on own initiative to resolve issues. Excellent organizational skills and the ability to plan and manage time and workloads. Confidence in showing other staff members systems of work and providing training on software systems. Evidence of ability to work under pressure and maintain acceptable performance. Able to analyze data to identify problems and solutions. Proven ability to manage and process information accurately and communicate in precise and simple terms. Good IT skills, including proficiency with Microsoft Office Products, databases, and systems administration. Ability to follow verbal and written instructions effectively. Must recognize discrimination in its many forms and be willing to implement the Council's Equal Opportunities policies. Commitment to implementing good practice on equal opportunity issues. Commitment to the protection and safeguarding of children, young people, and adults with care and support needs. Good general education. Relevant administrative/office management qualification (desirable). Positive and approachable manner. Self-motivated and enthusiastic. Ability to work accurately to deadlines. Flexibility in work approach. Calm temperament, able to deal with sensitive and difficult situations. Able to work on own initiative with minimal supervision. Able to plan and organize workloads to meet unpredictable and conflicting demands. Positive attitude towards teamwork to deliver and develop services. Able to thrive in a busy environment and offer solutions as challenges arise. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 02, 2025
Contractor
Planner & Tenant Liaison Officer Location: Sheepy Road, CV9 3AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.08 per hour Job Ref: (phone number removed) Responsibilities Assess the resources needed to plan a repair or deliver a job using a contractor. Plan the work to be delivered within the required timescales. Communicate with and coordinate the in-house workforce and contractors. Proactively communicate with tenants about works being delivered to their homes and provide high standards of customer care when responding to enquiries. Keep tenants informed about repairs, maintenance, and planned improvements to their homes with clear and timely communication. Monitor outstanding jobs and provide feedback to prevent backlogs of work. Be aware of and plan for surveys, inspections, and jobs that ensure health and safety compliance required for the maintenance service. Understand the Social Housing Regulator s Consumer Standards and the Housing Ombudsman Service s Complaints Code of Practice. Accurately diagnose repairs and use available resources to plan the work within required timescales. Liaise closely with tenants to arrange access, explain and plan the work, and address their enquiries. Provide technical advice to tenants about repairs and explain both the Council s and tenants' responsibilities. Support tenants as a first point of contact to coordinate access, explain how works will be delivered, address concerns, and advise on complaint responses. Coordinate with the in-house workforce and contractors to ensure work is delivered within required timescales, supporting tradesmen with systems of work and offering training as necessary. Utilize software systems to support repair delivery and monitor service performance, including managing repeat jobs. Schedule work for vacant properties, arrange for gas supply disconnection, inform utility companies, and keep the Lettings Team informed. Monitor jobs to ensure completion within required timescales, addressing logistical challenges and escalating issues to supervisors/managers as necessary. Manage systems of work efficiently, update component information, and attach certificates to premises upon job completion. Communicate with tenants about planned work, appointments, or job cancellations. Conduct satisfaction surveys to gather tenant feedback and suggest service improvements. Maintain a working knowledge of safety and compliance requirements, coordinating activities to meet regulatory requirements for electrical installations, gas installations, asbestos register, and fire risk assessments. Plan and arrange surveys, inspections, and jobs for health and safety compliance, including updating the asbestos register and planning for EICR visits and Fire Risk Assessments. Notify the Tenancy Services Team of any duty of care reports or concerns about vulnerable tenants. Liaise with other Council Sections to deliver service requirements and support tenants. Communicate with leaseholders to ensure they understand the costs of requested or required works for their premises. Administer invoice payments with care and attention and complete jobs upon payment authorization. Contribute to requests for information and feedback to promote continuous improvement of work systems and customer service. Provide statistical information and reports as required, assisting with performance information analysis to identify problems and solutions. Person Specification Experience in a front-line position within a customer service environment. Knowledge of housing repairs and a sound general knowledge of building work. Sound working knowledge of health and safety regulations, including gas installations, electrical works, fire risk assessments, Legionella, and asbestos management. Excellent communication skills, able to communicate clearly, concisely, and courteously with customers, the public, and other staff both verbally and in writing. Good customer service skills and ability to help customers resolve problems. Proven ability to act on own initiative to resolve issues. Excellent organizational skills and the ability to plan and manage time and workloads. Confidence in showing other staff members systems of work and providing training on software systems. Evidence of ability to work under pressure and maintain acceptable performance. Able to analyze data to identify problems and solutions. Proven ability to manage and process information accurately and communicate in precise and simple terms. Good IT skills, including proficiency with Microsoft Office Products, databases, and systems administration. Ability to follow verbal and written instructions effectively. Must recognize discrimination in its many forms and be willing to implement the Council's Equal Opportunities policies. Commitment to implementing good practice on equal opportunity issues. Commitment to the protection and safeguarding of children, young people, and adults with care and support needs. Good general education. Relevant administrative/office management qualification (desirable). Positive and approachable manner. Self-motivated and enthusiastic. Ability to work accurately to deadlines. Flexibility in work approach. Calm temperament, able to deal with sensitive and difficult situations. Able to work on own initiative with minimal supervision. Able to plan and organize workloads to meet unpredictable and conflicting demands. Positive attitude towards teamwork to deliver and develop services. Able to thrive in a busy environment and offer solutions as challenges arise. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Main Purpose of the Role The Housing Officer (temporary accommodation) is responsible for the effective management of Intensive Housing Management (IHM) residents across Bradford. The role focuses on supporting residents through their housing journey, with the ultimate goal of successfully rehousing all IHM tenants. Working closely with the Concept support team, the officer ensures that residents are tenancy ready and equipped to transition into more permanent housing solutions. When all other housing options have been exhausted, the officer is expected to take possession action in accordance with legal and procedural requirements. Central to the role is a commitment to placing the resident at the heart of service delivery, ensuring their needs are prioritised while also meeting performance targets and contributing to the overall success of the housing service. Key Responsibilities As the Housing Officer you will be responsible for the day-to-day management of IHM tenants, including investigating anti-social behaviour complaints and handling tenancy-related enquiries. In collaboration with the support team, you will develop tailored rehousing plans for each tenant and provide advice on tenancy matters, welfare, and benefits to help residents secure new accommodation. This role will require you to make referrals to the New Homes Fund and build relationships with key partners such as Bradford Council, registered providers, and private landlords. Where rehousing is not possible, you will need to initiate possession proceedings, ensuring compliance with the Pre-action Protocol and legal standards, preparing and serving notices, completing court applications, and attending hearings. The role also involves attending multi-agency meetings to represent Concept Housing, identifying and responding to safeguarding concerns, maintaining accurate tenancy records, and producing high-quality reports and correspondence. You will be expected to meet performance targets, suggest service improvements, and maintain strong working relationships with internal and external stakeholders. Participation in training and team activities, keeping informed on housing law and sector developments, and uphold Concept s values around equality, diversity, data protection, and health and safety are considered essential. The desirable skills and experience for this role are: Proven housing management experience Proven experience of using accelerated possession proceedings to obtain possession of assured shorthold tenancies Customer focused, placing the customer at the centre of all you do An understanding of the current issues affecting social housing Knowledge of relevant housing law Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible. If you have any questions or would like an informal chat about the role of Housing Officer, please contact HR.
Sep 02, 2025
Contractor
Main Purpose of the Role The Housing Officer (temporary accommodation) is responsible for the effective management of Intensive Housing Management (IHM) residents across Bradford. The role focuses on supporting residents through their housing journey, with the ultimate goal of successfully rehousing all IHM tenants. Working closely with the Concept support team, the officer ensures that residents are tenancy ready and equipped to transition into more permanent housing solutions. When all other housing options have been exhausted, the officer is expected to take possession action in accordance with legal and procedural requirements. Central to the role is a commitment to placing the resident at the heart of service delivery, ensuring their needs are prioritised while also meeting performance targets and contributing to the overall success of the housing service. Key Responsibilities As the Housing Officer you will be responsible for the day-to-day management of IHM tenants, including investigating anti-social behaviour complaints and handling tenancy-related enquiries. In collaboration with the support team, you will develop tailored rehousing plans for each tenant and provide advice on tenancy matters, welfare, and benefits to help residents secure new accommodation. This role will require you to make referrals to the New Homes Fund and build relationships with key partners such as Bradford Council, registered providers, and private landlords. Where rehousing is not possible, you will need to initiate possession proceedings, ensuring compliance with the Pre-action Protocol and legal standards, preparing and serving notices, completing court applications, and attending hearings. The role also involves attending multi-agency meetings to represent Concept Housing, identifying and responding to safeguarding concerns, maintaining accurate tenancy records, and producing high-quality reports and correspondence. You will be expected to meet performance targets, suggest service improvements, and maintain strong working relationships with internal and external stakeholders. Participation in training and team activities, keeping informed on housing law and sector developments, and uphold Concept s values around equality, diversity, data protection, and health and safety are considered essential. The desirable skills and experience for this role are: Proven housing management experience Proven experience of using accelerated possession proceedings to obtain possession of assured shorthold tenancies Customer focused, placing the customer at the centre of all you do An understanding of the current issues affecting social housing Knowledge of relevant housing law Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible. If you have any questions or would like an informal chat about the role of Housing Officer, please contact HR.
Age UK North Tyneside
Newcastle Upon Tyne, Tyne And Wear
The Quality and Compliance Officer supports the delivery and monitoring of the organisation s quality assurance and compliance frameworks. Working closely with the Head of Digital, Quality and Transformation, the post holder will help embed a culture of continuous improvement, risk mitigation, and best practice throughout the organisation. This role will play a vital part in maintaining high standards and ensuring the organisation meets all internal and external requirements, including regulatory frameworks This role has a pro rata salary equating to the range displayed: £13,416 - 14,062 for working a 20hour week Main Duties & Responsibilities To assist in implementing and maintaining the organisation s Quality Assurance Frameworks, Policy and system across the organisation. To support the development and monitoring of the annual Quality Assurance Plan and track progress against set objectives. To help ensure compliance with external frameworks and accreditations including Age UK Quality Frameworks, ISO9001, CHAS, CQC, and the Disability Confident Scheme. 4. To gather and analyse quality performance data; produce monthly reports and highlight areas for improvement. To support monitoring of organisational compliance with legal, regulatory, and contractual obligations. To work with service managers to ensure policies and procedures are up-to-date and reflect current compliance standards. To maintain registers and records related to compliance activities (e.g. audit logs, data protection records, accreditation statuses). To engage with staff at all levels to build understanding and buy-in for quality and compliance processes. To respond to internal queries and provide guidance in a supportive and solution-focused manner. To actively promote the organisation s values and brand through all aspects of quality and compliance work. Requirements Essential: Educated to GCSE Level Grade 5 and above Experience in supporting quality assurance or compliance work within a regulated or charitable setting. Strong understanding of quality standards and frameworks, such as ISO9001 or similar. Knowledge of GDPR and general compliance requirements. Excellent attention to detail and organisational skills. Ability to analyse and interpret data and produce reports. Strong interpersonal skills and the ability to work collaboratively across departments Proficient in Microsoft Office and general digital systems. Commitment to the values and mission of the organisation. Desirable: Formal qualification or training in quality management, compliance, or auditing. Experience working with or in line with Care Quality Commission (CQC) standards. Experience of working with audit and inspection regimes in the charity or care sector. Benefits: Competitive salary Paid Mileage Blue Light Card Discounts 27 Days holidays including a Wellbeing Day Generous Pension Scheme Staff Referral Scheme Annual Thank You Events Opportunities to take on enhanced responsibilities through key role such as Mental Health First Aider etc
Sep 02, 2025
Full time
The Quality and Compliance Officer supports the delivery and monitoring of the organisation s quality assurance and compliance frameworks. Working closely with the Head of Digital, Quality and Transformation, the post holder will help embed a culture of continuous improvement, risk mitigation, and best practice throughout the organisation. This role will play a vital part in maintaining high standards and ensuring the organisation meets all internal and external requirements, including regulatory frameworks This role has a pro rata salary equating to the range displayed: £13,416 - 14,062 for working a 20hour week Main Duties & Responsibilities To assist in implementing and maintaining the organisation s Quality Assurance Frameworks, Policy and system across the organisation. To support the development and monitoring of the annual Quality Assurance Plan and track progress against set objectives. To help ensure compliance with external frameworks and accreditations including Age UK Quality Frameworks, ISO9001, CHAS, CQC, and the Disability Confident Scheme. 4. To gather and analyse quality performance data; produce monthly reports and highlight areas for improvement. To support monitoring of organisational compliance with legal, regulatory, and contractual obligations. To work with service managers to ensure policies and procedures are up-to-date and reflect current compliance standards. To maintain registers and records related to compliance activities (e.g. audit logs, data protection records, accreditation statuses). To engage with staff at all levels to build understanding and buy-in for quality and compliance processes. To respond to internal queries and provide guidance in a supportive and solution-focused manner. To actively promote the organisation s values and brand through all aspects of quality and compliance work. Requirements Essential: Educated to GCSE Level Grade 5 and above Experience in supporting quality assurance or compliance work within a regulated or charitable setting. Strong understanding of quality standards and frameworks, such as ISO9001 or similar. Knowledge of GDPR and general compliance requirements. Excellent attention to detail and organisational skills. Ability to analyse and interpret data and produce reports. Strong interpersonal skills and the ability to work collaboratively across departments Proficient in Microsoft Office and general digital systems. Commitment to the values and mission of the organisation. Desirable: Formal qualification or training in quality management, compliance, or auditing. Experience working with or in line with Care Quality Commission (CQC) standards. Experience of working with audit and inspection regimes in the charity or care sector. Benefits: Competitive salary Paid Mileage Blue Light Card Discounts 27 Days holidays including a Wellbeing Day Generous Pension Scheme Staff Referral Scheme Annual Thank You Events Opportunities to take on enhanced responsibilities through key role such as Mental Health First Aider etc
Responsibilities Assisting the SOM to ensure all Red Snapper Learning (RSL) managed training services are supplied on time and to the correct standards, meeting client expectations on every occasion Assisting the SOM to ensure all RSL clients and delegates receive a premium service Ensuring that quality is consistently maintained, at every stage of the services RSL provides across the RSL product portfolio Taking responsibility for ensuring all RSL course material is current, fit for purpose and meets the highest standards Internally and externally champion the service delivery and quality assurance function of the business Specific Responsibilities Managing and overseeing the work of business support officers, ensuring their tasks are completed accurately and on time Providing guidance, support and development opportunities to direct reports to enhance their performance and career growth Conducting regular performance reviews and provide constructive feedback Engaging, commissioning and managing course designers/trainers involved in the delivery of RSL managed services Attending weekly meetings, chaired by the CSD and RSL team members, to represent the service delivery and quality assurance function in planning, reviewing and future decision-making activity Maintaining and improving quality assurance processes to ensure the highest standards of service are met Overseeing coordination of scheduling and logistics of training programmes, ensuring that all resources, including trainers, venues, and materials are effectively managed Production of project management timelines Monitoring daily operations, identifying any issues or bottlenecks, and escalating as necessary to ensure smooth service delivery Collaborating with other departments to ensure all operational requirements are met Taking responsibility, where tasked, for the costs associated with service delivery and quality assurance outcomes Preparing and maintaining accurate records of operational activities, including training schedules, resource allocation and client communications Generating regular reports on operational performance metrics for review by the senior management Ensuring that all documentation is up-to-date and compliant with company policies Developing new products and services to meet the needs of existing clients Operating as the point of contact for assigned clients in absence of SOM and RSL team members Working with our clients, partners and delivery staff to ensure we continuously deliver the highest standards of service Delivering agile implementation strategies in anticipation of successful training programmes Managing and personally provide timely response and exceptional levels of service to all enquiries and multiple clients concurrently Creating proposals, presentations, contracts and other documentation, in line with relevant department procedures Reviewing responses to tenders, Requests for Proposals (RFPs) and other requests with RSL team members Skills and Qualifications Independent and self-motivated Analytical and solutions focused Good data analysis, planning and organisational skills Excellent written and verbal communication skills Excellent project and account management skills Ability to supervise and develop a small team, fostering a collaborative and high-performing work environment High level of accuracy and attention to detail in all aspects of work, including reporting and documentation Ability to work in a dynamic environment, adapting to changes and managing competing demands
Sep 02, 2025
Full time
Responsibilities Assisting the SOM to ensure all Red Snapper Learning (RSL) managed training services are supplied on time and to the correct standards, meeting client expectations on every occasion Assisting the SOM to ensure all RSL clients and delegates receive a premium service Ensuring that quality is consistently maintained, at every stage of the services RSL provides across the RSL product portfolio Taking responsibility for ensuring all RSL course material is current, fit for purpose and meets the highest standards Internally and externally champion the service delivery and quality assurance function of the business Specific Responsibilities Managing and overseeing the work of business support officers, ensuring their tasks are completed accurately and on time Providing guidance, support and development opportunities to direct reports to enhance their performance and career growth Conducting regular performance reviews and provide constructive feedback Engaging, commissioning and managing course designers/trainers involved in the delivery of RSL managed services Attending weekly meetings, chaired by the CSD and RSL team members, to represent the service delivery and quality assurance function in planning, reviewing and future decision-making activity Maintaining and improving quality assurance processes to ensure the highest standards of service are met Overseeing coordination of scheduling and logistics of training programmes, ensuring that all resources, including trainers, venues, and materials are effectively managed Production of project management timelines Monitoring daily operations, identifying any issues or bottlenecks, and escalating as necessary to ensure smooth service delivery Collaborating with other departments to ensure all operational requirements are met Taking responsibility, where tasked, for the costs associated with service delivery and quality assurance outcomes Preparing and maintaining accurate records of operational activities, including training schedules, resource allocation and client communications Generating regular reports on operational performance metrics for review by the senior management Ensuring that all documentation is up-to-date and compliant with company policies Developing new products and services to meet the needs of existing clients Operating as the point of contact for assigned clients in absence of SOM and RSL team members Working with our clients, partners and delivery staff to ensure we continuously deliver the highest standards of service Delivering agile implementation strategies in anticipation of successful training programmes Managing and personally provide timely response and exceptional levels of service to all enquiries and multiple clients concurrently Creating proposals, presentations, contracts and other documentation, in line with relevant department procedures Reviewing responses to tenders, Requests for Proposals (RFPs) and other requests with RSL team members Skills and Qualifications Independent and self-motivated Analytical and solutions focused Good data analysis, planning and organisational skills Excellent written and verbal communication skills Excellent project and account management skills Ability to supervise and develop a small team, fostering a collaborative and high-performing work environment High level of accuracy and attention to detail in all aspects of work, including reporting and documentation Ability to work in a dynamic environment, adapting to changes and managing competing demands
A national gambling harm prevention organisation is looking for a passionate Training & Engagement Officer to deliver engaging training, build strong partnerships, and help raise awareness about gambling harms. Salary: £32,000 £35,000 (depending on experience) Location: Remote / home-based, with UK travel for in-person sessions The Role As Training & Engagement Officer you ll deliver high-quality gambling harm education and training across a variety of settings from schools and youth groups to healthcare, community organisations, and local authorities. You will: Deliver engaging training sessions both online and in-person, adapting content for different audiences. Build and maintain strong relationships with partners, commissioners, and stakeholders. Develop and improve evidence-based learning materials and resources. Represent Chapter One at events, forums, and in the media as a confident spokesperson. Collect feedback and insights to support programme evaluation and continual improvement. About You We are looking for someone with: Experience delivering training, workshops, or educational sessions. Excellent communication and public speaking skills. Strong organisational skills and the ability to manage a varied workload. An understanding of safeguarding and a commitment to inclusion. A genuine passion for harm reduction, social justice, or public health. Desirable but not essential: Experience or knowledge of gambling harms, addiction, or mental health. Personal or professional lived experience in this area. If you re confident speaking to groups, skilled at building connections, and motivated by making a social impact, then please do get in touch ASAP for more information! Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Sep 02, 2025
Full time
A national gambling harm prevention organisation is looking for a passionate Training & Engagement Officer to deliver engaging training, build strong partnerships, and help raise awareness about gambling harms. Salary: £32,000 £35,000 (depending on experience) Location: Remote / home-based, with UK travel for in-person sessions The Role As Training & Engagement Officer you ll deliver high-quality gambling harm education and training across a variety of settings from schools and youth groups to healthcare, community organisations, and local authorities. You will: Deliver engaging training sessions both online and in-person, adapting content for different audiences. Build and maintain strong relationships with partners, commissioners, and stakeholders. Develop and improve evidence-based learning materials and resources. Represent Chapter One at events, forums, and in the media as a confident spokesperson. Collect feedback and insights to support programme evaluation and continual improvement. About You We are looking for someone with: Experience delivering training, workshops, or educational sessions. Excellent communication and public speaking skills. Strong organisational skills and the ability to manage a varied workload. An understanding of safeguarding and a commitment to inclusion. A genuine passion for harm reduction, social justice, or public health. Desirable but not essential: Experience or knowledge of gambling harms, addiction, or mental health. Personal or professional lived experience in this area. If you re confident speaking to groups, skilled at building connections, and motivated by making a social impact, then please do get in touch ASAP for more information! Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
I have a brilliant opportunity working for a newly created charity, as their Digital Communications Officer, working remotely in the UK. In this role you lead the development and delivery of the charity's digital communications, ensuring their messages and campaigns are clear, engaging, and accessible across all platforms. The charity is a national gambling harm prevention organisation, which provides, training, education, advice, and resources. They are looking for a passionate individual with an interest in addiction, mental health, public health, healthcare, commercial determinants or suicide prevention. As Digital Communications Officer you will shape how the charity presents itself to the public, stakeholders, and partners - amplifying voice and enhancing the reach and impact of their work. You'll work closely with the small team, to understand needs and come up with creative content and messages. The charity has been created by a more established charity, so whilst it's in its infancy, the charity is derived from knowledge and experience. The charity will be growing, and therefore, this role will grow and develop too. Your experience: - One of their key audience's is young men, and younger audiences, so they would love to find someone with knowledge of how to get their attention, and knowledge of emerging digital trends (TikTok, SnapChat). - Experience managing social media accounts and creating engaging content across platforms (e.g., X/Twitter, Instagram, LinkedIn, Facebook, TikTok, SnapChat) - Excellent written communication skills with ability to tailor messages for different audiences and platforms - Experience of website hosting/management - Experience planning and managing paid advertising campaigns across digital platforms (e.g., Meta, Google Ads) - Ability to analyse and optimise campaign performance to improve reach and engagement - Familiarity with basic design tools (e.g., Canva, Adobe Express) and confident in creating visual content - Experience using email marketing software (e.g., Mailchimp, Campaign Monitor) I'd love to discuss this exciting opportunity with you, please apply now! - Full-time, permanent role - Salary £32,000- £35,000 depending on experience. 25 days holiday, plus bank holidays. - Remote based, in the UK. With ability to travel for monthly meetups as a team in the UK. The firm closing date is 9am Friday 12 th September. Interviews will be held on 19 th , 22 nd and 23 rd September. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Sep 02, 2025
Full time
I have a brilliant opportunity working for a newly created charity, as their Digital Communications Officer, working remotely in the UK. In this role you lead the development and delivery of the charity's digital communications, ensuring their messages and campaigns are clear, engaging, and accessible across all platforms. The charity is a national gambling harm prevention organisation, which provides, training, education, advice, and resources. They are looking for a passionate individual with an interest in addiction, mental health, public health, healthcare, commercial determinants or suicide prevention. As Digital Communications Officer you will shape how the charity presents itself to the public, stakeholders, and partners - amplifying voice and enhancing the reach and impact of their work. You'll work closely with the small team, to understand needs and come up with creative content and messages. The charity has been created by a more established charity, so whilst it's in its infancy, the charity is derived from knowledge and experience. The charity will be growing, and therefore, this role will grow and develop too. Your experience: - One of their key audience's is young men, and younger audiences, so they would love to find someone with knowledge of how to get their attention, and knowledge of emerging digital trends (TikTok, SnapChat). - Experience managing social media accounts and creating engaging content across platforms (e.g., X/Twitter, Instagram, LinkedIn, Facebook, TikTok, SnapChat) - Excellent written communication skills with ability to tailor messages for different audiences and platforms - Experience of website hosting/management - Experience planning and managing paid advertising campaigns across digital platforms (e.g., Meta, Google Ads) - Ability to analyse and optimise campaign performance to improve reach and engagement - Familiarity with basic design tools (e.g., Canva, Adobe Express) and confident in creating visual content - Experience using email marketing software (e.g., Mailchimp, Campaign Monitor) I'd love to discuss this exciting opportunity with you, please apply now! - Full-time, permanent role - Salary £32,000- £35,000 depending on experience. 25 days holiday, plus bank holidays. - Remote based, in the UK. With ability to travel for monthly meetups as a team in the UK. The firm closing date is 9am Friday 12 th September. Interviews will be held on 19 th , 22 nd and 23 rd September. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About us Avencia Consulting are currently recruiting on behalf of a well known Insurer based in the City who are looking for an IT Risk Director to join the London office. The role The business is searching for a talented, experienced IT Risk Director to join its expanding Risk Management team. The IT Risk Director will have the opportunity to work closely with senior business leaders to drive enhancements and execute the company's global risk framework. This person will also have regular and direct access to the Global Chief Risk Officer, Executive Committee and Management Committee Members, Senior IT and Operational functional leaders. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The IT Risk Director is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process and market-leading proprietary systems along with all other key functions for the business. The IT Risk Director will be instrumental in establishing the ongoing monitoring of the IT-related risks for the portfolios under the businesses management, including Lloyd's of London syndicates and the company market. The role will serve in an oversight capacity over the breadth of the IT-related related risks across the Group. In addition to the standard risk categories (e.g. strategy, systems availability and integrity, cyber security and data confidentiality, access, service support, infrastructure and asset management), the IT Risk Director will be expected to work with the business to develop an approach to overseeing the use and opportunities relating to artificial intelligence. Key accountabilities The IT Risk Director will take primary responsibility for the following: Managing the quarterly risk review (QRR) and risk radar process for IT risk categories which are performed predominantly with the key function leaders and control owners Drafting IT inputs to regular reports to Boards, Board Committees and Management Committees across the Group Maintaining, enhancing and embedding the Information, Communication and Technology (ICT) Risk Framework, including the development of IT risk policies where required. Developing and embedding IT-related 2LOD risk policies and frameworks where required Coordinating impacts of IT operational and control activity impacting the risk register as well as related stakeholders including Compliance, Internal Audit and SOX (carriers) Taking the lead on IT Risk Incident responses Developing a working understanding of new IT-related risks or controls Keep the risk register (Decision Focus) current for IT-related risks, controls and accountability The IT Risk Director will support the Risk team in the following activities: Work collaboratively with the first line of defence to develop and enhance key risk policies, procedures and standards - including annual reviews Work collaboratively with the various non-IT business functions to consider impacts of IT systems, capabilities and controls Develop strong working relationships with key IT stakeholders including: Head of IT, Chief Technology Officer, Chief Data Officer, Head of IT Risk and Compliance (1LOD), Head of Infrastructure, Head of Cyber Security and others Develop and deliver IT risk training where appropriate and required Maintain strong working relationship with risk and control functions in partner organisations Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: The Fidelis Partnership Boards, Board Committees and Management Committees Fidelis Insurance Group - CRO, SOX Compliance Team, IT and Operations and Head of Internal Audit Asta Managing Agency as the managing agency for TFP Lloyd's business The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi Key service providers, including off-shore support in Noida, India Heads of functions across The Fidelis Partnership Skills & experience University degree, preferably in Computer Science, Information Technology, Mathematics, Science or Economics Strong preference for candidates with advanced degree or relevant industry qualifications (e.g., CISA, CRISC, CISM) Strong academic background and mathematical acumen Experience with industry standard IT risk management frameworks (e.g., NIST, ISO 27001, Cyber Essentials, COBIT, COSO) 10+ years' experience in the IT Risk sector (Risk Management, External Audit, Internal Audit), preferably with a strong understanding of the insurance industry Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM) Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business
Sep 02, 2025
Full time
About us Avencia Consulting are currently recruiting on behalf of a well known Insurer based in the City who are looking for an IT Risk Director to join the London office. The role The business is searching for a talented, experienced IT Risk Director to join its expanding Risk Management team. The IT Risk Director will have the opportunity to work closely with senior business leaders to drive enhancements and execute the company's global risk framework. This person will also have regular and direct access to the Global Chief Risk Officer, Executive Committee and Management Committee Members, Senior IT and Operational functional leaders. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The IT Risk Director is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process and market-leading proprietary systems along with all other key functions for the business. The IT Risk Director will be instrumental in establishing the ongoing monitoring of the IT-related risks for the portfolios under the businesses management, including Lloyd's of London syndicates and the company market. The role will serve in an oversight capacity over the breadth of the IT-related related risks across the Group. In addition to the standard risk categories (e.g. strategy, systems availability and integrity, cyber security and data confidentiality, access, service support, infrastructure and asset management), the IT Risk Director will be expected to work with the business to develop an approach to overseeing the use and opportunities relating to artificial intelligence. Key accountabilities The IT Risk Director will take primary responsibility for the following: Managing the quarterly risk review (QRR) and risk radar process for IT risk categories which are performed predominantly with the key function leaders and control owners Drafting IT inputs to regular reports to Boards, Board Committees and Management Committees across the Group Maintaining, enhancing and embedding the Information, Communication and Technology (ICT) Risk Framework, including the development of IT risk policies where required. Developing and embedding IT-related 2LOD risk policies and frameworks where required Coordinating impacts of IT operational and control activity impacting the risk register as well as related stakeholders including Compliance, Internal Audit and SOX (carriers) Taking the lead on IT Risk Incident responses Developing a working understanding of new IT-related risks or controls Keep the risk register (Decision Focus) current for IT-related risks, controls and accountability The IT Risk Director will support the Risk team in the following activities: Work collaboratively with the first line of defence to develop and enhance key risk policies, procedures and standards - including annual reviews Work collaboratively with the various non-IT business functions to consider impacts of IT systems, capabilities and controls Develop strong working relationships with key IT stakeholders including: Head of IT, Chief Technology Officer, Chief Data Officer, Head of IT Risk and Compliance (1LOD), Head of Infrastructure, Head of Cyber Security and others Develop and deliver IT risk training where appropriate and required Maintain strong working relationship with risk and control functions in partner organisations Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: The Fidelis Partnership Boards, Board Committees and Management Committees Fidelis Insurance Group - CRO, SOX Compliance Team, IT and Operations and Head of Internal Audit Asta Managing Agency as the managing agency for TFP Lloyd's business The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi Key service providers, including off-shore support in Noida, India Heads of functions across The Fidelis Partnership Skills & experience University degree, preferably in Computer Science, Information Technology, Mathematics, Science or Economics Strong preference for candidates with advanced degree or relevant industry qualifications (e.g., CISA, CRISC, CISM) Strong academic background and mathematical acumen Experience with industry standard IT risk management frameworks (e.g., NIST, ISO 27001, Cyber Essentials, COBIT, COSO) 10+ years' experience in the IT Risk sector (Risk Management, External Audit, Internal Audit), preferably with a strong understanding of the insurance industry Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM) Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business
Harris Hill is working with a national charity to recruit an Insurance Officer. This varied and rewarding role sits within the Legal team and will play a vital part in ensuring the charity meets its legal and regulatory responsibilities across insurance, fleet management and data archiving Location: London/Hybrid ( Colchester/Hybrid option available soon) Salary: £40,000 The Role You ll manage the charity s insurance programme, oversee the vehicle fleet and fuel card schemes, and maintain robust archiving systems. The role also supports policy development, risk management, and training initiatives, working closely with colleagues and external providers. About You We re looking for someone with: Knowledge of insurance, compliance and risk management Experience in fleet or asset administration Understanding of archiving and data protection requirements Strong organisational and communication skills Proficiency in Microsoft Office and databases A relevant degree or professional qualification (or equivalent experience) This is an excellent opportunity for a detail-focused professional to make a real impact within a respected charity, ensuring key operations run smoothly and in line with regulatory standards. For more information, please submit your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Sep 02, 2025
Full time
Harris Hill is working with a national charity to recruit an Insurance Officer. This varied and rewarding role sits within the Legal team and will play a vital part in ensuring the charity meets its legal and regulatory responsibilities across insurance, fleet management and data archiving Location: London/Hybrid ( Colchester/Hybrid option available soon) Salary: £40,000 The Role You ll manage the charity s insurance programme, oversee the vehicle fleet and fuel card schemes, and maintain robust archiving systems. The role also supports policy development, risk management, and training initiatives, working closely with colleagues and external providers. About You We re looking for someone with: Knowledge of insurance, compliance and risk management Experience in fleet or asset administration Understanding of archiving and data protection requirements Strong organisational and communication skills Proficiency in Microsoft Office and databases A relevant degree or professional qualification (or equivalent experience) This is an excellent opportunity for a detail-focused professional to make a real impact within a respected charity, ensuring key operations run smoothly and in line with regulatory standards. For more information, please submit your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We're working with a busy London borough to recruit an experienced and motivated Senior Allocations & Lettings Officer. This is a key leadership role within the housing service, overseeing the delivery of a responsive and financially efficient allocations and lettings function in line with the Council's policies, procedures, and relevant legislation. You'll be managing a small team, ensuring the provision of high-quality housing solutions through the housing register, transfers, decants, and under-occupation, while maintaining a strong customer focus and promoting joined-up working across departments and with external partners. The Role Lead and manage the allocations and lettings team to deliver a high-quality service in accordance with the Housing Act 1996 Parts VI & VII, the Homelessness Code of Guidance, and the Council's Allocation Scheme. Monitor and deliver on key performance indicators, including void turnaround times, to minimise rent loss and maximise efficiency. Oversee nominations to Registered Providers in line with deed of nomination agreements and allocation policy. Provide advice, guidance, and support to residents on housing options, temporary accommodation, and social housing. Manage Members' enquiries, customer complaints, and correspondence to agreed timescales and standards. Liaise with internal teams, contractors, landlords, and external agencies to resolve issues and ensure service delivery excellence. Ensure accurate and up-to-date record keeping on the Council's housing IT systems to meet legal obligations. Support emergency housing decants and transfers, and monitor the progress of void properties in conjunction with surveyors and contractors. Produce and analyse performance data, and contribute to policy development and service improvement initiatives. Ensure compliance with all relevant legislation, health and safety, equal opportunities, safeguarding, and information governance requirements. Key Requirements Strong understanding of housing legislation, policy, and practice, particularly around allocations, lettings, and homelessness. Proven experience managing a housing allocations or lettings service in a local authority or similar environment. Track record of meeting performance targets and delivering service improvements. Excellent communication and interpersonal skills, with the ability to engage effectively with customers, colleagues, elected members, and external partners. Strong organisational and problem-solving skills, with the ability to work under pressure and manage competing priorities. Experience of staff management, including motivation, training, and development. Good numeracy, IT literacy, and report-writing skills. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 02, 2025
Contractor
We're working with a busy London borough to recruit an experienced and motivated Senior Allocations & Lettings Officer. This is a key leadership role within the housing service, overseeing the delivery of a responsive and financially efficient allocations and lettings function in line with the Council's policies, procedures, and relevant legislation. You'll be managing a small team, ensuring the provision of high-quality housing solutions through the housing register, transfers, decants, and under-occupation, while maintaining a strong customer focus and promoting joined-up working across departments and with external partners. The Role Lead and manage the allocations and lettings team to deliver a high-quality service in accordance with the Housing Act 1996 Parts VI & VII, the Homelessness Code of Guidance, and the Council's Allocation Scheme. Monitor and deliver on key performance indicators, including void turnaround times, to minimise rent loss and maximise efficiency. Oversee nominations to Registered Providers in line with deed of nomination agreements and allocation policy. Provide advice, guidance, and support to residents on housing options, temporary accommodation, and social housing. Manage Members' enquiries, customer complaints, and correspondence to agreed timescales and standards. Liaise with internal teams, contractors, landlords, and external agencies to resolve issues and ensure service delivery excellence. Ensure accurate and up-to-date record keeping on the Council's housing IT systems to meet legal obligations. Support emergency housing decants and transfers, and monitor the progress of void properties in conjunction with surveyors and contractors. Produce and analyse performance data, and contribute to policy development and service improvement initiatives. Ensure compliance with all relevant legislation, health and safety, equal opportunities, safeguarding, and information governance requirements. Key Requirements Strong understanding of housing legislation, policy, and practice, particularly around allocations, lettings, and homelessness. Proven experience managing a housing allocations or lettings service in a local authority or similar environment. Track record of meeting performance targets and delivering service improvements. Excellent communication and interpersonal skills, with the ability to engage effectively with customers, colleagues, elected members, and external partners. Strong organisational and problem-solving skills, with the ability to work under pressure and manage competing priorities. Experience of staff management, including motivation, training, and development. Good numeracy, IT literacy, and report-writing skills. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are seeking a dedicated and proactive Estates Officer to join a highly respected Housing Association. This role is pivotal in ensuring the safety, cleanliness, and compliance of their estates and communal areas. If you are passionate about delivering high-quality, customer-focused services and thrive in a collaborative environment, we encourage you to apply. As an Estates Officer, you will: - Deliver high-quality estate caretaker services, including cleaning, minor repairs, and maintaining communal areas. - Conduct regular safety inspections, including fire alarms, smoke vents, emergency lights, and legionella checks. - Identify and address compliance breaches, escalating issues as necessary. - Collaborate with team members to improve estate services and ensure customer satisfaction. - Act as an ambassador for the organisation, maintaining effective communication with customers and stakeholders. - Ensure compliance with health and safety policies, completing risk assessments and maintaining accurate records. - Report incidents such as vandalism, crime, and safeguarding concerns. - Maintain equipment and materials in good working order. To succeed in this role, you should have: - A strong record of achievement in estate caretaking or a related field. - Relevant gardening or cleaning qualifications, or equivalent work experience. - A full, valid driving license. - Comprehensive knowledge of caretaking and gardening services. - Strong decision-making skills and the ability to manage risks effectively. - Excellent written, verbal, and interpersonal communication skills. - A commitment to delivering excellent customer service and promoting diversity and inclusion. Your daily activities will include: - Conducting safety checks and inspections of communal areas. - Cleaning, litter picking, and performing minor repairs to maintain high standards. - Ensuring communal bin stores are safe and tidy. - Responding to customer complaints and feedback to improve services. - Collaborating with team members to address estate-related issues. - Reporting incidents and ensuring compliance with health and safety regulations. - Attending meetings and training sessions to stay updated on best practices.
Sep 02, 2025
Seasonal
We are seeking a dedicated and proactive Estates Officer to join a highly respected Housing Association. This role is pivotal in ensuring the safety, cleanliness, and compliance of their estates and communal areas. If you are passionate about delivering high-quality, customer-focused services and thrive in a collaborative environment, we encourage you to apply. As an Estates Officer, you will: - Deliver high-quality estate caretaker services, including cleaning, minor repairs, and maintaining communal areas. - Conduct regular safety inspections, including fire alarms, smoke vents, emergency lights, and legionella checks. - Identify and address compliance breaches, escalating issues as necessary. - Collaborate with team members to improve estate services and ensure customer satisfaction. - Act as an ambassador for the organisation, maintaining effective communication with customers and stakeholders. - Ensure compliance with health and safety policies, completing risk assessments and maintaining accurate records. - Report incidents such as vandalism, crime, and safeguarding concerns. - Maintain equipment and materials in good working order. To succeed in this role, you should have: - A strong record of achievement in estate caretaking or a related field. - Relevant gardening or cleaning qualifications, or equivalent work experience. - A full, valid driving license. - Comprehensive knowledge of caretaking and gardening services. - Strong decision-making skills and the ability to manage risks effectively. - Excellent written, verbal, and interpersonal communication skills. - A commitment to delivering excellent customer service and promoting diversity and inclusion. Your daily activities will include: - Conducting safety checks and inspections of communal areas. - Cleaning, litter picking, and performing minor repairs to maintain high standards. - Ensuring communal bin stores are safe and tidy. - Responding to customer complaints and feedback to improve services. - Collaborating with team members to address estate-related issues. - Reporting incidents and ensuring compliance with health and safety regulations. - Attending meetings and training sessions to stay updated on best practices.
Prince Personnel Limited
Stoke-on-trent, Staffordshire
Part Time HR Officer Permanent Stoke-on-Trent Competitive Salary Part time hours, ideally 20 hours over 5 days per week Are you an experienced HR professional looking for a part-time opportunity in a fast-paced, manufacturing environment? A well-established and highly respected global organisation is seeking a proactive and organised HR Officer to support their busy HR function on a permanent part-time basis. This role offers the chance to make a real difference in a hands-on, operational HR setting, working closely with management and employees across the business. You ll play a key role in driving engagement, ensuring compliance, and delivering professional HR support across multiple business areas. Whilst the majority of this role is at a HR Officer level, they have advised that their team all supports with a range of their own administrative tasks to support HR and the wider business if needed. Key Responsibilities are as follows. Champion a culture of continuous improvement, employee engagement, and alignment with company values and code of conduct. Serve as the first point of contact for HR-related queries, delivering accurate advice and guidance to managers and employees in line with company policies and UK employment legislation. Support end-to-end recruitment activities for both permanent and temporary roles, including coordination with agencies and processing of timesheets. Oversee general HR administration including maintaining employee records, tracking absence data, reporting on KPIs, and managing onboarding and induction processes. Coordinate and support employee relations matters, including disciplinary, grievance, and absence management processes. Liaise with external providers such as recruitment agencies, training partners, occupational health services, and uniform suppliers. Ensure a safe working environment by supporting the application of relevant health, safety, and environmental standards. Maintain and update HR systems and internal databases, including personnel and training records. Organise and attend probation reviews and welfare meetings. Assist in preparing for internal and external audits. Support internal communications and staff engagement initiatives. Manage workwear orders and distribution, ensuring accurate record-keeping and budget control. Raise purchase orders and coordinate with suppliers as needed. Skills and Experience A minimum of 3 years' experience in an HR Officer or similar role, preferably within a manufacturing or fast-paced operational environment. CIPD qualified (minimum Level 3). Solid understanding of UK employment law and HR best practices. Experience using HRIS systems. Strong interpersonal skills with the ability to manage sensitive information confidentially and professionally. Confident communicator with the ability to work independently and build strong relationships across all levels of the business. Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities. Proficient in Microsoft Office applications, including Word, Excel, and Outlook. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE25983
Sep 01, 2025
Full time
Part Time HR Officer Permanent Stoke-on-Trent Competitive Salary Part time hours, ideally 20 hours over 5 days per week Are you an experienced HR professional looking for a part-time opportunity in a fast-paced, manufacturing environment? A well-established and highly respected global organisation is seeking a proactive and organised HR Officer to support their busy HR function on a permanent part-time basis. This role offers the chance to make a real difference in a hands-on, operational HR setting, working closely with management and employees across the business. You ll play a key role in driving engagement, ensuring compliance, and delivering professional HR support across multiple business areas. Whilst the majority of this role is at a HR Officer level, they have advised that their team all supports with a range of their own administrative tasks to support HR and the wider business if needed. Key Responsibilities are as follows. Champion a culture of continuous improvement, employee engagement, and alignment with company values and code of conduct. Serve as the first point of contact for HR-related queries, delivering accurate advice and guidance to managers and employees in line with company policies and UK employment legislation. Support end-to-end recruitment activities for both permanent and temporary roles, including coordination with agencies and processing of timesheets. Oversee general HR administration including maintaining employee records, tracking absence data, reporting on KPIs, and managing onboarding and induction processes. Coordinate and support employee relations matters, including disciplinary, grievance, and absence management processes. Liaise with external providers such as recruitment agencies, training partners, occupational health services, and uniform suppliers. Ensure a safe working environment by supporting the application of relevant health, safety, and environmental standards. Maintain and update HR systems and internal databases, including personnel and training records. Organise and attend probation reviews and welfare meetings. Assist in preparing for internal and external audits. Support internal communications and staff engagement initiatives. Manage workwear orders and distribution, ensuring accurate record-keeping and budget control. Raise purchase orders and coordinate with suppliers as needed. Skills and Experience A minimum of 3 years' experience in an HR Officer or similar role, preferably within a manufacturing or fast-paced operational environment. CIPD qualified (minimum Level 3). Solid understanding of UK employment law and HR best practices. Experience using HRIS systems. Strong interpersonal skills with the ability to manage sensitive information confidentially and professionally. Confident communicator with the ability to work independently and build strong relationships across all levels of the business. Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities. Proficient in Microsoft Office applications, including Word, Excel, and Outlook. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE25983
Compliance Officer - Education Recruitment - Leeds Office The Role: Prospero Teaching is seeking a proactive and detail-oriented Compliance Officer to join our growing education recruitment team based in Leeds. As a Compliance Officer, you'll play a key role in ensuring all safeguarding and vetting checks are thoroughly carried out for Teachers, Tutors, and Support Staff working across Leeds and surrounding areas. This is a crucial position where your work directly supports the safety and success of our schools and students. Key Responsibilities: Carrying out full vetting and compliance checks including: Right to Work & Identity verification DBS, safeguarding, and disqualification checks Qualification and training verification Employment history, reference checks & prohibition checks Following up with candidates and Consultants for outstanding documentation (via phone and email) Supporting Consultants with compliance queries and promoting best safeguarding practice Highlighting or escalating potential safeguarding concerns Liaising with schools, Local Authorities, referees, and professional bodies Maintaining accurate records and inputting data into internal systems Producing weekly compliance reports for Management Ensuring all branch activity complies with legislation, company policies, and sector standards, in line with direction from our Head of Compliance & Safeguarding What We're Looking For: We're looking for someone who thrives in a fast-paced environment and takes pride in maintaining the highest compliance and safeguarding standards. Ideal candidates will be: Highly organised, with excellent time management Confident, personable, and professional Detail-oriented and meticulous in their work Motivated by high standards and safeguarding excellence Strong communicators (both written and verbal) Comfortable using Microsoft Office and CRM systems Desirable (but not essential): Previous experience in a compliance or safeguarding role, ideally within the education or recruitment sector Safeguarding training or certification What We Offer: Opportunity to train as a Designated Safeguarding Officer Structured career development plan Weekly, monthly, and annual incentives Full training delivered by industry experts Supportive team culture with clear progression opportunities Market-leading commission structure The chance to make a real difference in safeguarding and education Join a team where your work is valued, your development is supported, and your role truly matters. Apply today to become a vital part of Prospero Teaching's safeguarding and compliance mission! IN25DR
Sep 01, 2025
Full time
Compliance Officer - Education Recruitment - Leeds Office The Role: Prospero Teaching is seeking a proactive and detail-oriented Compliance Officer to join our growing education recruitment team based in Leeds. As a Compliance Officer, you'll play a key role in ensuring all safeguarding and vetting checks are thoroughly carried out for Teachers, Tutors, and Support Staff working across Leeds and surrounding areas. This is a crucial position where your work directly supports the safety and success of our schools and students. Key Responsibilities: Carrying out full vetting and compliance checks including: Right to Work & Identity verification DBS, safeguarding, and disqualification checks Qualification and training verification Employment history, reference checks & prohibition checks Following up with candidates and Consultants for outstanding documentation (via phone and email) Supporting Consultants with compliance queries and promoting best safeguarding practice Highlighting or escalating potential safeguarding concerns Liaising with schools, Local Authorities, referees, and professional bodies Maintaining accurate records and inputting data into internal systems Producing weekly compliance reports for Management Ensuring all branch activity complies with legislation, company policies, and sector standards, in line with direction from our Head of Compliance & Safeguarding What We're Looking For: We're looking for someone who thrives in a fast-paced environment and takes pride in maintaining the highest compliance and safeguarding standards. Ideal candidates will be: Highly organised, with excellent time management Confident, personable, and professional Detail-oriented and meticulous in their work Motivated by high standards and safeguarding excellence Strong communicators (both written and verbal) Comfortable using Microsoft Office and CRM systems Desirable (but not essential): Previous experience in a compliance or safeguarding role, ideally within the education or recruitment sector Safeguarding training or certification What We Offer: Opportunity to train as a Designated Safeguarding Officer Structured career development plan Weekly, monthly, and annual incentives Full training delivered by industry experts Supportive team culture with clear progression opportunities Market-leading commission structure The chance to make a real difference in safeguarding and education Join a team where your work is valued, your development is supported, and your role truly matters. Apply today to become a vital part of Prospero Teaching's safeguarding and compliance mission! IN25DR
Join Prospero Teaching - Where Passion Meets Purpose in Education! For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs. About the Role As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates. Key Responsibilities Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector. Follow established operational processes and procedures to ensure adherence to regulations and industry standards. Guide and support candidates throughout the recruitment process. Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications. Maintain and update accurate candidate records. Organise and verify candidate documentation. Respond to both internal and external inquiries efficiently and professionally. About You We are looking for a motivated and detail-oriented individual with: A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent). Strong relationship-building skills. The ability to work effectively under deadlines. Excellent administrative and organizational abilities, with a talent for prioritizing tasks. Strong communication and customer service skills. An understanding of confidentiality and data protection. A proactive problem-solving mindset. A commitment to safeguarding practices. Benefits Competitive salary with a commission structure. Ongoing training and opportunities for professional development. Clear career advancement prospects within the company. A dynamic and collaborative work environment. Private healthcare. Quarterly performance-based incentives. Join us and be part of a team that's helping drive one of the UK's fastest-growing recruitment firms forward.
Sep 01, 2025
Contractor
Join Prospero Teaching - Where Passion Meets Purpose in Education! For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs. About the Role As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates. Key Responsibilities Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector. Follow established operational processes and procedures to ensure adherence to regulations and industry standards. Guide and support candidates throughout the recruitment process. Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications. Maintain and update accurate candidate records. Organise and verify candidate documentation. Respond to both internal and external inquiries efficiently and professionally. About You We are looking for a motivated and detail-oriented individual with: A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent). Strong relationship-building skills. The ability to work effectively under deadlines. Excellent administrative and organizational abilities, with a talent for prioritizing tasks. Strong communication and customer service skills. An understanding of confidentiality and data protection. A proactive problem-solving mindset. A commitment to safeguarding practices. Benefits Competitive salary with a commission structure. Ongoing training and opportunities for professional development. Clear career advancement prospects within the company. A dynamic and collaborative work environment. Private healthcare. Quarterly performance-based incentives. Join us and be part of a team that's helping drive one of the UK's fastest-growing recruitment firms forward.
