Associate Director (Civils/Infrastructure) Birmingham 75k This global practice of Engineers and Architects continue to be awarded a number of enviable projects across the built, infrastructure and environmental sectors. Building upon the continued success of infrastructure projects being delivered in the UK, the team are now looking for an Associate Director level to help advance the engineering design capability, develop strong client relationships in the public and private sector and grow the infrastructure team. Your role will focus on supporting the delivery of a wide range of multi-disciplinary traffic, highways, and infrastructure projects for public and private sector clients across the UK, including preliminary and detailed design for active travel projects, bus priority schemes, urban traffic management schemes and public realm enhancement projects. For your part you will be an accomplished Civil Engineer well acquainted with the infrastructure market with the ability to function as Project Manager/Director for transport infrastructure design projects across the business. You will project manage schemes with control over project budgets, manage staff in the preparation of outline, preliminary and detailed design project. Additionally lead teams on a wide range of schemes whilst ensuring work is produced technically accurate and delivered in accordance with the appropriate standards. There will also be the review technical documents and reports and assist in the preparation of expressions of interest and tender. Staff Development and mentoring will be key as will ensuring compliance with relevant health, safety, and environmental legislation Most likely a Chartered Civil Engineer you will have worked in the design consultancy environment for over 8 years and have the ability to form constructive, lasting relationships with clients and professional partners as well as understand the process and drive the provision of highway design and engineering services for developments/active travel projects. A background of detailed Highway Design preferably using industry leading design software and the experience of leading infrastructure development teams as well as the technical co-ordination and integration of multi-discipline design inputs. Preparation of preliminary and detailed design for highways, drainage, and infrastructure projects. Ideally, demonstrable experience in active travel projects, bus priority schemes, urban traffic management schemes or public realm enhancement projects would be very useful. In return you can expect a unique opportunity to progress rapidly whilst delivering some signature projects as well as being rewarded handsomely with a fully inclusive and very generous benefits package including a welcome bonus.
Sep 04, 2025
Full time
Associate Director (Civils/Infrastructure) Birmingham 75k This global practice of Engineers and Architects continue to be awarded a number of enviable projects across the built, infrastructure and environmental sectors. Building upon the continued success of infrastructure projects being delivered in the UK, the team are now looking for an Associate Director level to help advance the engineering design capability, develop strong client relationships in the public and private sector and grow the infrastructure team. Your role will focus on supporting the delivery of a wide range of multi-disciplinary traffic, highways, and infrastructure projects for public and private sector clients across the UK, including preliminary and detailed design for active travel projects, bus priority schemes, urban traffic management schemes and public realm enhancement projects. For your part you will be an accomplished Civil Engineer well acquainted with the infrastructure market with the ability to function as Project Manager/Director for transport infrastructure design projects across the business. You will project manage schemes with control over project budgets, manage staff in the preparation of outline, preliminary and detailed design project. Additionally lead teams on a wide range of schemes whilst ensuring work is produced technically accurate and delivered in accordance with the appropriate standards. There will also be the review technical documents and reports and assist in the preparation of expressions of interest and tender. Staff Development and mentoring will be key as will ensuring compliance with relevant health, safety, and environmental legislation Most likely a Chartered Civil Engineer you will have worked in the design consultancy environment for over 8 years and have the ability to form constructive, lasting relationships with clients and professional partners as well as understand the process and drive the provision of highway design and engineering services for developments/active travel projects. A background of detailed Highway Design preferably using industry leading design software and the experience of leading infrastructure development teams as well as the technical co-ordination and integration of multi-discipline design inputs. Preparation of preliminary and detailed design for highways, drainage, and infrastructure projects. Ideally, demonstrable experience in active travel projects, bus priority schemes, urban traffic management schemes or public realm enhancement projects would be very useful. In return you can expect a unique opportunity to progress rapidly whilst delivering some signature projects as well as being rewarded handsomely with a fully inclusive and very generous benefits package including a welcome bonus.
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Provide oversight and leadership to Senior Global Trial managers (SGTMs) for project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Work with Clinical teams to focus on leveraging deep therapeutic expertise and IQVIA solutions to drive operational excellence and strategic leadership with our customers. Direct and manage an assigned team of clinical leads who lead or support studies or programs to make sure quality, time and budget deliverables are met to the Sponsor's satisfaction and in accordance with Standard Operating Procedures (SOPs), policies and practices. Ensure Clinical leads are trained and individual development is aligned and in place to meet project and organizational needs. Attract, develop and retain talent. Essential Functions • Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans). Ensure all Clinical Leads (CLs) obtain Fundamental Good Clinical Practices (GCP) accreditation during a two year cycle. • Actively engage with SGTMs to review project performance and deliverables. Address performance issues and/or escalations by working to create action/recovery plans. Ensure compliance to the Clinical Leads (CL) metrics dashboard of all direct reports. Foster an environment where lessons learned are shared within the team. • Ensure compliance on the overall Risk Management process including risks that are escalating into issues. Work with SGTMs on identification of risks that can lead to processes improvement/standardization across the organization. • Ensure compliance to quality management processes that apply to all projects. Support quality initiatives and ensure quality metrics are met at all times. • Mentor SGTMs to manage clinical aspects of Project Finances, Support to understand the scope of clinical delivery and create plans to deliver against this scope and to monitor and manage changes against baseline and identify additional service opportunities or out of scope work. • Coach SGTMs to identify Out of Scope items, discuss impact and proactively suggest remediation plans when considering risks/delays and to determine appropriate action. Discuss and promote proactive identification of milestone risks by SGTMs • Actively review project level clinical metrics with SGTMs to ensure compliance and accuracy of data. Support SGTMs during Project Review Meetings . Ensure compliance to all critical data fields within Project Management systems/ applicable trackers. Coach SGTMs on running and reviewing various project reports • Resourcing and Talent planning of the SGTM team. Manage the team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance as well as project related trainings. • Conduct progress reviews and evaluations in addition to create contingency plans to mitigate project, program-level and enterprise risks. • Mentor SGTMs for further development and ensure they follow an Individual development plan. Qualifications • Bachelor's Degree Bachelor's Degree in life sciences or related field required Req • Requires 10 years of clinical research experience including 6 years leadership experience, multi-regional and global focus or equivalent combination of education, training and experience. • Requires broad management knowledge to lead cross-regional teams, and well as the ability to influence others outside of own job area regarding policies, procedures, and goals. • Knowledge of clinical trials - In depth knowledge and skill in applying, applicable clinical research regulatory requirements i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Strong understanding of the Clinical Research Industry and the relevant environments in which it operates.; • People Management - Proven ability to manage a team and work alongside others in a global environment to deliver results whilst meeting quality and timeline metrics. Provides others with a clear direction, delegates work appropriately and fairly, motivates and empowers others, monitors/manages performance and provides feedback and coaching, recruits, develops and retains staff of a high caliber. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues • Collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Ability to establish and maintain effective working relationships with coworkers, managers and clients. • Leadership - Ability to successfully manage competing priorities. Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers as well as negotiate solutions. Good judgment and decision making skills. • Organization - Strong presentation skills. Strong organizational and problem-solving skills. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Strong understanding of other IQVIA functions and their inter-relationship with Project Support Units. • Communication - Excellent communication skills, including good command of English language. • Results Oriented - Demonstrated ability to deliver results to the appropriate quality and timeline metrics. • IT Skills - Strong software and computer skills, including Microsoft Office applications. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 04, 2025
Full time
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Senior Accountant / Client Manager Responsible for managing a portfolio of clients delivering accounts, tax, payroll and business advisory services. In addition to client service delivery, the role will also involve being focused on income targets, recoverability and the planning and co-ordinating of the commitments to clients. Key Responsibilities Client Portfolio Management: Manage a diverse portfolio of clients, ensuring all tasks are completed efficiently and on time. Act as the primary relationship manager, coordinating all required services and upholding strong, professional client relationships. Financial & Operational Control: Conduct annual fee reviews and control budgets, chargeable hours, and cost recovery for your client portfolio to ensure profitability and effective resource allocation. Regulatory Adherence: Maintain all regulatory and company standards, consistently upholding the professional ethics of the firm and relevant regulatory bodies. Workflow and Efficiency: Organize and monitor your own workflow to optimize productivity while providing an excellent standard of client service. Utilize appropriate software solutions to enhance efficiency. Team Leadership: Mentor, motivate, and encourage team members to help them reach their full potential. You will also provide support to other Client Service Managers during periods of high workload. Company Ambassador: Act as a firm ambassador, actively promoting our services to both new and existing clients. Attend and contribute to weekly team meetings. Project Management: Implement specific initiatives and special projects as instructed by Directors and Senior Managers. Please apply for more information. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Sep 04, 2025
Full time
Senior Accountant / Client Manager Responsible for managing a portfolio of clients delivering accounts, tax, payroll and business advisory services. In addition to client service delivery, the role will also involve being focused on income targets, recoverability and the planning and co-ordinating of the commitments to clients. Key Responsibilities Client Portfolio Management: Manage a diverse portfolio of clients, ensuring all tasks are completed efficiently and on time. Act as the primary relationship manager, coordinating all required services and upholding strong, professional client relationships. Financial & Operational Control: Conduct annual fee reviews and control budgets, chargeable hours, and cost recovery for your client portfolio to ensure profitability and effective resource allocation. Regulatory Adherence: Maintain all regulatory and company standards, consistently upholding the professional ethics of the firm and relevant regulatory bodies. Workflow and Efficiency: Organize and monitor your own workflow to optimize productivity while providing an excellent standard of client service. Utilize appropriate software solutions to enhance efficiency. Team Leadership: Mentor, motivate, and encourage team members to help them reach their full potential. You will also provide support to other Client Service Managers during periods of high workload. Company Ambassador: Act as a firm ambassador, actively promoting our services to both new and existing clients. Attend and contribute to weekly team meetings. Project Management: Implement specific initiatives and special projects as instructed by Directors and Senior Managers. Please apply for more information. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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Our client is seeking a senior leader to drive digital solutions in the energy sector, focusing on Transmission & Distribution, Molecular Solutions, and Renewables. The role involves developing and delivering digital advisory services throughout project life cycles, leading teams, managing client relationships, and securing new business. Candidates should have deep energy market knowledge, experience in digital energy projects, and a strong track record in business development and stakeholder engagement. The position reports to the Global Digital Energy Leader and requires familiarity with both traditional and advanced digital technologies, staying updated on industry trends, and fostering industry relationships Proven experience leading digital energy projects in a professional setting, with demonstrated team management and project delivery capabilities. Strong perspective on the role of traditional digital technologies-such as the Internet, digital data, software, and digital models-at various maturity levels within client organizations. Familiarity with, and ideally active participation in, industry-leading digital energy initiatives and programs on both national and international scales. Deep understanding of emerging and advanced digital technologies that are rapidly developing and intrinsically digital. Up-to-date with current industry trends and developments in digital energy, with the ability to share insights and best practices across the organization. Essential Skills and Knowledge: Extensive experience in the consulting or technology industry, demonstrating a deep understanding of data, opportunities, and challenges. Recent experience and current understanding of the state of knowledge and thought relating to digital, data, and technology expertise, combined with project and change management for digital energy. Proven track record of business development, winning, and delivering high-quality advisory work for clients in digital energy Demonstrated ability to identify, form, and maintain senior-level relationships based on competency and trust, particularly around Chief Data/Digital Officers. Active within industry-leading digital energy agendas and programmes nationally and internationally. Established network or relationships with digital energy solution vendors. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place shortly, so please apply immediately to be considered for this exciting career opportunity or call Bangura Solutions to discuss this role further.
Sep 04, 2025
Full time
Our client is seeking a senior leader to drive digital solutions in the energy sector, focusing on Transmission & Distribution, Molecular Solutions, and Renewables. The role involves developing and delivering digital advisory services throughout project life cycles, leading teams, managing client relationships, and securing new business. Candidates should have deep energy market knowledge, experience in digital energy projects, and a strong track record in business development and stakeholder engagement. The position reports to the Global Digital Energy Leader and requires familiarity with both traditional and advanced digital technologies, staying updated on industry trends, and fostering industry relationships Proven experience leading digital energy projects in a professional setting, with demonstrated team management and project delivery capabilities. Strong perspective on the role of traditional digital technologies-such as the Internet, digital data, software, and digital models-at various maturity levels within client organizations. Familiarity with, and ideally active participation in, industry-leading digital energy initiatives and programs on both national and international scales. Deep understanding of emerging and advanced digital technologies that are rapidly developing and intrinsically digital. Up-to-date with current industry trends and developments in digital energy, with the ability to share insights and best practices across the organization. Essential Skills and Knowledge: Extensive experience in the consulting or technology industry, demonstrating a deep understanding of data, opportunities, and challenges. Recent experience and current understanding of the state of knowledge and thought relating to digital, data, and technology expertise, combined with project and change management for digital energy. Proven track record of business development, winning, and delivering high-quality advisory work for clients in digital energy Demonstrated ability to identify, form, and maintain senior-level relationships based on competency and trust, particularly around Chief Data/Digital Officers. Active within industry-leading digital energy agendas and programmes nationally and internationally. Established network or relationships with digital energy solution vendors. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place shortly, so please apply immediately to be considered for this exciting career opportunity or call Bangura Solutions to discuss this role further.
Engineering Director, Technical Director, Head of Software Engineering, Software Development Manager. Java/AWS Ink Search are representing a prestigious firm in the commodities/energy trading industry. They focus on renewable energy trading and asset optimisation across the UK, European, Swiss, Singaporean, Japanese and Australian markets and have grown from 20 to 2000+ people over the last 8 years. As they embark on another phase of growth, they have a critical recruitment mandate to secure a talented Technical Director to lead their large Software Engineering department. The successful candidate will be responsible for managing the Technology Strategy, Architecture and the execution of the long term Product Vision. You'll define and shape a culture of success across the Engineering teams, managing in excess of 60 engineers, and work closely with the Product, Analysis and Delivery teams to ensure long term scalability, revenue growth and operational success. The successful candidate will have a background in Software Engineering, have experience managing multiple Software Engineering Teams with a heavy Java/AWS emphasis and strong experience leading the build and execution of high frequency, low latency trading platforms/applications in an Investment Bank, Hedge Fund, Commodities Trader or Wealth Manager. The role will require some business travel and requires a smart, strategic, dynamic applicant who appreciates Software Design and Development within a complex low latency Trading setting. This is a superb opportunity to work right at the forefront of the Energy Transition, you'll join the Senior Leadership team of a rapidly expanding market leader and have exponential career growth and learning opportunity. For those interested, or even curious to learn a little more, please don't hesitate to apply and we can schedule an initial exploratory conversation. All applications will be handled with the strictest of confidence.
Sep 04, 2025
Full time
Engineering Director, Technical Director, Head of Software Engineering, Software Development Manager. Java/AWS Ink Search are representing a prestigious firm in the commodities/energy trading industry. They focus on renewable energy trading and asset optimisation across the UK, European, Swiss, Singaporean, Japanese and Australian markets and have grown from 20 to 2000+ people over the last 8 years. As they embark on another phase of growth, they have a critical recruitment mandate to secure a talented Technical Director to lead their large Software Engineering department. The successful candidate will be responsible for managing the Technology Strategy, Architecture and the execution of the long term Product Vision. You'll define and shape a culture of success across the Engineering teams, managing in excess of 60 engineers, and work closely with the Product, Analysis and Delivery teams to ensure long term scalability, revenue growth and operational success. The successful candidate will have a background in Software Engineering, have experience managing multiple Software Engineering Teams with a heavy Java/AWS emphasis and strong experience leading the build and execution of high frequency, low latency trading platforms/applications in an Investment Bank, Hedge Fund, Commodities Trader or Wealth Manager. The role will require some business travel and requires a smart, strategic, dynamic applicant who appreciates Software Design and Development within a complex low latency Trading setting. This is a superb opportunity to work right at the forefront of the Energy Transition, you'll join the Senior Leadership team of a rapidly expanding market leader and have exponential career growth and learning opportunity. For those interested, or even curious to learn a little more, please don't hesitate to apply and we can schedule an initial exploratory conversation. All applications will be handled with the strictest of confidence.
Job Title: Interim Finance Manager Location: London Organisation: NHS Organisation Contract Type: Interim (Fixed-Term or Temporary Hours: Full-time based Hybrid Policy: Full-time office based initially, then 2/3 days working from the office per week Job Purpose:To provide strategic and operational financial leadership across the Federation, ensuring robust financial management, accurate reporting, and compliance with NHS and statutory requirements. The role supports the Federation's mission to deliver high-quality primary care services across member practices. Key Responsibilities: Lead financial planning, budgeting, and forecasting processes. Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations. Maintain and improve financial systems (e.g., Xero) to ensure accurate and timely reporting. Prepare monthly and quarterly financial reports for the Executive Director and Board. Ensure compliance with VAT, Corporation Tax, and NHS financial regulations. Provide financial analysis and advice on contracts, funding streams, and service delivery models. Liaise with PCNs, GP practices, and external stakeholders on financial matters. Support the development of financial strategies aligned with Federation goals. Essential Skills & Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent). Experience in NHS finance, ideally within primary care. Strong understanding of financial reporting, statutory returns, and NHS funding mechanisms. Proficiency in financial software (e.g., Xero). Excellent communication and stakeholder management skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Seasonal
Job Title: Interim Finance Manager Location: London Organisation: NHS Organisation Contract Type: Interim (Fixed-Term or Temporary Hours: Full-time based Hybrid Policy: Full-time office based initially, then 2/3 days working from the office per week Job Purpose:To provide strategic and operational financial leadership across the Federation, ensuring robust financial management, accurate reporting, and compliance with NHS and statutory requirements. The role supports the Federation's mission to deliver high-quality primary care services across member practices. Key Responsibilities: Lead financial planning, budgeting, and forecasting processes. Oversee day-to-day financial operations including accounts payable/receivable, payroll, and bank reconciliations. Maintain and improve financial systems (e.g., Xero) to ensure accurate and timely reporting. Prepare monthly and quarterly financial reports for the Executive Director and Board. Ensure compliance with VAT, Corporation Tax, and NHS financial regulations. Provide financial analysis and advice on contracts, funding streams, and service delivery models. Liaise with PCNs, GP practices, and external stakeholders on financial matters. Support the development of financial strategies aligned with Federation goals. Essential Skills & Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent). Experience in NHS finance, ideally within primary care. Strong understanding of financial reporting, statutory returns, and NHS funding mechanisms. Proficiency in financial software (e.g., Xero). Excellent communication and stakeholder management skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensuring high levels of customer satisfaction. Key Responsibilities: Provide first-class IT support to end users, including incident management, request fulfilment, and troubleshooting hardware/software issues. Deliver support for Windows 11, Microsoft Office/Office 365, Active Directory, SCCM patching, and account administration. Log, categorise, prioritise, and resolve incidents in line with ITIL best practices and Service Level Agreements. Collaborate with colleagues, third parties, and other teams to resolve issues efficiently. Participate in Change Management, Problem Management, and project work as required. Maintain accurate documentation, asset management, and regulatory compliance (SOX). Support office moves, technical upgrades, and the development of productivity tools such as Microsoft Power Apps. Contribute to continuous improvement of IT processes and service delivery. Requirements: 5+ years' Service Desk or IT support experience in a busy environment. Strong knowledge of ITIL processes and practical application. Proven expertise in Windows 11 support, Office 365, SCCM, and PC hardware/software troubleshooting. Experience with Active Directory, remote support tools, and maintaining technical documentation. Excellent customer service, communication, and collaboration skills. Ability to work flexible hours, including a weekly rotated shift pattern, occasional Saturdays, and on-call Sundays. Experience in Financial Services is highly desirable. Benefits: Competitive salary (£34k-£43k) Permanent, immediate start Hybrid working model Opportunities for career development and skills enhancement
Sep 03, 2025
Full time
IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensuring high levels of customer satisfaction. Key Responsibilities: Provide first-class IT support to end users, including incident management, request fulfilment, and troubleshooting hardware/software issues. Deliver support for Windows 11, Microsoft Office/Office 365, Active Directory, SCCM patching, and account administration. Log, categorise, prioritise, and resolve incidents in line with ITIL best practices and Service Level Agreements. Collaborate with colleagues, third parties, and other teams to resolve issues efficiently. Participate in Change Management, Problem Management, and project work as required. Maintain accurate documentation, asset management, and regulatory compliance (SOX). Support office moves, technical upgrades, and the development of productivity tools such as Microsoft Power Apps. Contribute to continuous improvement of IT processes and service delivery. Requirements: 5+ years' Service Desk or IT support experience in a busy environment. Strong knowledge of ITIL processes and practical application. Proven expertise in Windows 11 support, Office 365, SCCM, and PC hardware/software troubleshooting. Experience with Active Directory, remote support tools, and maintaining technical documentation. Excellent customer service, communication, and collaboration skills. Ability to work flexible hours, including a weekly rotated shift pattern, occasional Saturdays, and on-call Sundays. Experience in Financial Services is highly desirable. Benefits: Competitive salary (£34k-£43k) Permanent, immediate start Hybrid working model Opportunities for career development and skills enhancement
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
Sep 03, 2025
Contractor
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
Motion Animator The team is looking for a Motion Animator to join the team on a contract basis . You'll join a cross-functional team working on a variety of lines of business, collaborating with some of the best content creators, business stakeholders, art directors, videographers and creative designers in the world. This person will be responsible for the delivery of animation and motion graphics projects, from storyboarding initial concepts to animation and execution of final deliverables. You'll have the perfect balance of creative and technical skills, meaning the latest technologies and innovations are deployed in service of the core story. Responsibilities ? Create best-in-class motion graphics and animation to promote stories across all a range of platforms. ? The exploration phase of projects is incredibly important, so this person will be required to take existing static designs and experiment with a variety of creative ways they could be brought to life via motion. ? Demonstrate the flexibility to work with a wide variety of design styles, creative aesthetics and artistic routes. ? Confidently present ideas and motion concepts to the motion team as well as wider team leads and stakeholders. ? Be a positive, solution-focused member of the team, with a passion for the new and exciting. ? You'll be equally comfortable at tackling challenging creative tasks as well as chipping in with more of the executional production tasks. Requirements ? 5+ years experience working within a creative team, advertising agency or in-house creative environment. ? Knowledge of visual storytelling through motion. ? Detail obsessed, with a strong design background and awareness of current trends in both design and motion. ? Expert experience in using After Effects, including plug-ins, effects and expressions and how/where to use them effectively across a range of motion deliverables. ? Demonstrable fluency with Adobe Creative Cloud suite of products including After Effects, Photoshop and Illustrator. Experience in Sketch. ? An excellent understanding of what makes compelling content across a variety of platforms. ? Intimate knowledge of software like Keynote and Final Cut Pro. ? Highly professional, with the ability to deliver solid work on tight schedules and work independently with excellent collaborative skills. ? A deep understand of motion/video workflows and processes. ? A keen interest in emerging motion technologies and solutions. Location London, UK Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Sep 03, 2025
Contractor
Motion Animator The team is looking for a Motion Animator to join the team on a contract basis . You'll join a cross-functional team working on a variety of lines of business, collaborating with some of the best content creators, business stakeholders, art directors, videographers and creative designers in the world. This person will be responsible for the delivery of animation and motion graphics projects, from storyboarding initial concepts to animation and execution of final deliverables. You'll have the perfect balance of creative and technical skills, meaning the latest technologies and innovations are deployed in service of the core story. Responsibilities ? Create best-in-class motion graphics and animation to promote stories across all a range of platforms. ? The exploration phase of projects is incredibly important, so this person will be required to take existing static designs and experiment with a variety of creative ways they could be brought to life via motion. ? Demonstrate the flexibility to work with a wide variety of design styles, creative aesthetics and artistic routes. ? Confidently present ideas and motion concepts to the motion team as well as wider team leads and stakeholders. ? Be a positive, solution-focused member of the team, with a passion for the new and exciting. ? You'll be equally comfortable at tackling challenging creative tasks as well as chipping in with more of the executional production tasks. Requirements ? 5+ years experience working within a creative team, advertising agency or in-house creative environment. ? Knowledge of visual storytelling through motion. ? Detail obsessed, with a strong design background and awareness of current trends in both design and motion. ? Expert experience in using After Effects, including plug-ins, effects and expressions and how/where to use them effectively across a range of motion deliverables. ? Demonstrable fluency with Adobe Creative Cloud suite of products including After Effects, Photoshop and Illustrator. Experience in Sketch. ? An excellent understanding of what makes compelling content across a variety of platforms. ? Intimate knowledge of software like Keynote and Final Cut Pro. ? Highly professional, with the ability to deliver solid work on tight schedules and work independently with excellent collaborative skills. ? A deep understand of motion/video workflows and processes. ? A keen interest in emerging motion technologies and solutions. Location London, UK Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
An exciting opportunity is available with our client for an ERP Support Coordinator with experience with Priority ERP . Role: ERP System Support Coordinator Salary: Upon application Location: Hemel Hempstead Shift Pattern: Standard Monday - Friday - Hybrid working options. Responsibilities: Job brief Our client is seeking an experienced and detail-oriented ERP Support Coordinator to join their dynamic team. The ERP Support Coordinator will be responsible for overseeing and managing the daily operations of our Enterprise Resource Planning (ERP) system - Priority Software . This includes providing technical support, troubleshooting issues, coordinating system developments and upgrades, and ensuring seamless integration with other business processes. The ideal candidate will possess a strong understanding of Priority Software, excellent communication skills, and the ability to collaborate with various stakeholders to optimise system performance. Key Responsibilities: Technical Support: Provide first-level support for Priority software users, addressing and resolving issues in a timely and efficient manner Collaborate with IT and external Priority software provider to troubleshoot and resolve technical problems related to the ERP system Monitor system performance and proactively identify areas for improvement User Training: o Develop and deliver training programs for Priority software users to enhance their understanding of system functionalities Create user guides and documentation to assist users in navigating and utilising the Priority software effectively Coordination and Communication: Collaborate with internal departments to gather feedback and requirements for system enhancements or modifications Coordinate solution testing in line with project delivery plans Capture and report any negative results found during testing cycles Coordinate with ERP Support companies for software updates, developments (customisations), and system upgrades System Optimisation: Work closely with cross-functional teams to identify opportunities for process improvements and system optimisation Implement best practices for system usage and data management to enhance overall efficiency Quality Assurance: o Conduct regular audits of data integrity and system configurations to ensure accuracy and compliance with organisational standards Develop and implement protocols for testing and validating system changes Other duties as assigned by the Operations Director or their designee Competencies and Key skills Experience in Priority software as a power user Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Project management skills are a plus If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Yasmin Lefort at Line Up Aviation- Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Sep 03, 2025
Full time
An exciting opportunity is available with our client for an ERP Support Coordinator with experience with Priority ERP . Role: ERP System Support Coordinator Salary: Upon application Location: Hemel Hempstead Shift Pattern: Standard Monday - Friday - Hybrid working options. Responsibilities: Job brief Our client is seeking an experienced and detail-oriented ERP Support Coordinator to join their dynamic team. The ERP Support Coordinator will be responsible for overseeing and managing the daily operations of our Enterprise Resource Planning (ERP) system - Priority Software . This includes providing technical support, troubleshooting issues, coordinating system developments and upgrades, and ensuring seamless integration with other business processes. The ideal candidate will possess a strong understanding of Priority Software, excellent communication skills, and the ability to collaborate with various stakeholders to optimise system performance. Key Responsibilities: Technical Support: Provide first-level support for Priority software users, addressing and resolving issues in a timely and efficient manner Collaborate with IT and external Priority software provider to troubleshoot and resolve technical problems related to the ERP system Monitor system performance and proactively identify areas for improvement User Training: o Develop and deliver training programs for Priority software users to enhance their understanding of system functionalities Create user guides and documentation to assist users in navigating and utilising the Priority software effectively Coordination and Communication: Collaborate with internal departments to gather feedback and requirements for system enhancements or modifications Coordinate solution testing in line with project delivery plans Capture and report any negative results found during testing cycles Coordinate with ERP Support companies for software updates, developments (customisations), and system upgrades System Optimisation: Work closely with cross-functional teams to identify opportunities for process improvements and system optimisation Implement best practices for system usage and data management to enhance overall efficiency Quality Assurance: o Conduct regular audits of data integrity and system configurations to ensure accuracy and compliance with organisational standards Develop and implement protocols for testing and validating system changes Other duties as assigned by the Operations Director or their designee Competencies and Key skills Experience in Priority software as a power user Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Project management skills are a plus If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Yasmin Lefort at Line Up Aviation- Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
PRINCIPAL ACCOUNTABILITIES: This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well as oral communication skills. Creative and pioneering - ability to apply original thought to problem solving Essential to have current "clean" driving licence QUALITIES AND ATTRIBUTES A passion for Information Technology and a desire to learn, undertaking technical qualifications as appropriate. Must be a good communicator of strong character Can manage and organise own workload with minimal supervision Committed to delivering a quality customer service, best practice and best value Diligent in maintaining reports, responses and documentation in general Ability to assimilate Information Technology knowledge/new concepts quickly Urgent and responsive - to Department and business needs Results orientated - enthusiastic, energetic and committed Willing and able to travel and spend time away at the other UK based Companies Willing and prepared to work unsociable hours where necessary to meet deadlines Hybrid working on offer on a rota basis with the wider IT team - approximately 3 days in office per week dependent on needs of the business. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Sep 03, 2025
Full time
PRINCIPAL ACCOUNTABILITIES: This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well as oral communication skills. Creative and pioneering - ability to apply original thought to problem solving Essential to have current "clean" driving licence QUALITIES AND ATTRIBUTES A passion for Information Technology and a desire to learn, undertaking technical qualifications as appropriate. Must be a good communicator of strong character Can manage and organise own workload with minimal supervision Committed to delivering a quality customer service, best practice and best value Diligent in maintaining reports, responses and documentation in general Ability to assimilate Information Technology knowledge/new concepts quickly Urgent and responsive - to Department and business needs Results orientated - enthusiastic, energetic and committed Willing and able to travel and spend time away at the other UK based Companies Willing and prepared to work unsociable hours where necessary to meet deadlines Hybrid working on offer on a rota basis with the wider IT team - approximately 3 days in office per week dependent on needs of the business. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
IT Administrator - Guildford - Perm Salary: £26,000 to £28,000 pa Hybrid 2 days on site We are on the lookout for an IT Administrator who is looking to develop and grow their IT career to the next level. IT Administrator Responsibilities: Serve as the first point of contact for end-user technical issues (hardware, software, connectivity). Provide timely and effective troubleshooting and issue resolution. Set up, configure, and maintain laptops, desktops, and peripherals for new and existing users and ensure delivery of equipment to users in different locations if necessary Administer users and groups in Active Directory and Microsoft 365 Maintain accurate records of IT support requests, asset logs, and procurement details. Help answer all trouble calls/emails and enters work orders into our CRM software. IT Administrator Skills: Minimum two years hands-on work experience, Good level of Active Directory and Microsoft Office 365 Proven ability to set up and configure laptops and other hardware Benefits 24 days annual leave, plus bank holidays PMI (full BUPA Cover) Pension Life insurance (3xSalary) Discounted High Street Vouchers Bike Scheme Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 03, 2025
Full time
IT Administrator - Guildford - Perm Salary: £26,000 to £28,000 pa Hybrid 2 days on site We are on the lookout for an IT Administrator who is looking to develop and grow their IT career to the next level. IT Administrator Responsibilities: Serve as the first point of contact for end-user technical issues (hardware, software, connectivity). Provide timely and effective troubleshooting and issue resolution. Set up, configure, and maintain laptops, desktops, and peripherals for new and existing users and ensure delivery of equipment to users in different locations if necessary Administer users and groups in Active Directory and Microsoft 365 Maintain accurate records of IT support requests, asset logs, and procurement details. Help answer all trouble calls/emails and enters work orders into our CRM software. IT Administrator Skills: Minimum two years hands-on work experience, Good level of Active Directory and Microsoft Office 365 Proven ability to set up and configure laptops and other hardware Benefits 24 days annual leave, plus bank holidays PMI (full BUPA Cover) Pension Life insurance (3xSalary) Discounted High Street Vouchers Bike Scheme Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 02, 2025
Seasonal
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Business Development Manager Sheet Metal Manufacturing Office-based role with Customer Site visits South Leicester LE18 £40,000 £45,000 salary per annum Car Allowance, Performance-related Bonus We are seeking a proactive and technically minded Business Development Manager to join our client's well-established manufacturing team in South Leicester. In this client-facing role, you will be responsible for developing and managing sales of our subcontract sheet metal services. You ll play a key role in both maintaining existing customer relationships and driving new business growth. This is a great opportunity for someone with a solid background in engineering and a flair for sales to join a well-established manufacturer and progress in a technically engaging, commercially driven role. Other job titles could include: Technical Sales, Business Development Executive, Account Manager, Engineering Sales, Field Sales, Sales Manager or similar. Key Responsibilities: Business Development Manager Develop new business opportunities through lead generation and outreach Act as the main point of contact for customers, managing accounts and ongoing orders Interpret and process engineering drawings for quotation and order entry Visiting customers in the Midlands and UK-wide Coordinate with internal teams to manage order progress and resolve production queries Handle delivery scheduling and updates with clients Work closely with estimators, production, and subcontract draughtsmen Achieve and exceed monthly sales targets Reporting directly to the Managing Director Key Candidate Requirements: Business Development Manager Time-served experience in an engineering or manufacturing environment Knowledge of sheet metal manufacturing (e.g., laser cutting, punching, folding, welding) Experience in a technical sales role or similar Strong interpersonal and communication skills Competent with technical drawings and specifications Proficient in Microsoft Office and standard business software Salary/Package £40,000-£45,000 per annum + comms Performance Related Bonus 33 Days Holiday (including bank holidays) Company Pension Scheme 39-hour working week Mon Thurs: 8am-5pm, Fri: Early Finish at 1pm Annual car allowance Supportive and collaborative work environment Long-term career prospects within a respected engineering firm If you re passionate about engineering sales and building customer relationships then please get in touch! Interested? To apply for this Business Development Manager position, here are your two options: "This is the job for me! When can I start?" - Call now and let s talk through your experience. Ask for Emma Gilmore (phone number removed) between 7:30am - 4.30pm. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL
Sep 02, 2025
Full time
Business Development Manager Sheet Metal Manufacturing Office-based role with Customer Site visits South Leicester LE18 £40,000 £45,000 salary per annum Car Allowance, Performance-related Bonus We are seeking a proactive and technically minded Business Development Manager to join our client's well-established manufacturing team in South Leicester. In this client-facing role, you will be responsible for developing and managing sales of our subcontract sheet metal services. You ll play a key role in both maintaining existing customer relationships and driving new business growth. This is a great opportunity for someone with a solid background in engineering and a flair for sales to join a well-established manufacturer and progress in a technically engaging, commercially driven role. Other job titles could include: Technical Sales, Business Development Executive, Account Manager, Engineering Sales, Field Sales, Sales Manager or similar. Key Responsibilities: Business Development Manager Develop new business opportunities through lead generation and outreach Act as the main point of contact for customers, managing accounts and ongoing orders Interpret and process engineering drawings for quotation and order entry Visiting customers in the Midlands and UK-wide Coordinate with internal teams to manage order progress and resolve production queries Handle delivery scheduling and updates with clients Work closely with estimators, production, and subcontract draughtsmen Achieve and exceed monthly sales targets Reporting directly to the Managing Director Key Candidate Requirements: Business Development Manager Time-served experience in an engineering or manufacturing environment Knowledge of sheet metal manufacturing (e.g., laser cutting, punching, folding, welding) Experience in a technical sales role or similar Strong interpersonal and communication skills Competent with technical drawings and specifications Proficient in Microsoft Office and standard business software Salary/Package £40,000-£45,000 per annum + comms Performance Related Bonus 33 Days Holiday (including bank holidays) Company Pension Scheme 39-hour working week Mon Thurs: 8am-5pm, Fri: Early Finish at 1pm Annual car allowance Supportive and collaborative work environment Long-term career prospects within a respected engineering firm If you re passionate about engineering sales and building customer relationships then please get in touch! Interested? To apply for this Business Development Manager position, here are your two options: "This is the job for me! When can I start?" - Call now and let s talk through your experience. Ask for Emma Gilmore (phone number removed) between 7:30am - 4.30pm. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL
The organisation A well regarded, locally based, national business, described as "a dynamic and exciting place to work". The business is class leading and has a range of blue chip local and national customers who are offered an impressive range of commercial training programs and specialised Apprenticeships. The organisation is innovative delivering inspiring lifelong learning, and opportunities for employment and career progression for all ages. The role As an active member of the Senior Leadership Team (SLT), you will play a key role in supporting the strategic development and the delivery of its Business Plan, working in collaboration with other SLT colleagues and Directors. You will have overall responsibility for all aspects of financial management, including financial reporting, budgeting, forecasting and strategic financial planning alongside leading and developing the finance function. We are looking for a candidate either qualified by experience working at a similar level/sector or fully qualified (CIMA, ACCA, ACA). What are the key areas of responsibility? Strategic planning and reporting to the Board of Directors to support decision making and strategic plans. Present financial information at monthly board meetings. Preparation and analysis of monthly and year end accounts. Variance analysis and profitability analysis Formation of budgets and forecasts Monitoring cashflow Managing government funding, ensuring funding rules are understood across the business. Strategic lead on financial processes, systems development and internal controls. Ensure compliance with financial regulations through system management, financial processes and ensuring effective and appropriate policies and procedures. Lead on all aspects of financial governance. Identifying and managing financial risks Monitor and analyse business KPI 's Finalise annual financial statements/periodic financial reports (where required)and provide them to the Board. Lead on annual audit process, working with the external auditors. Managing the accounts team (3) and being a key business lead across the organisation. Ensure VAT compliance Oversee financial aspects of ITTs and bids, Fulfil Company Secretarial duties including submitting information as required to Companies House and funding bodies in a timely manner. Ensure compliance with agreements and contracts in relation to banks and external service providers. Monitor and report on the overall funding status and ensure the timely reporting on grants is well supported. Work closely with the company payroll provider and pension provision. Review external contracts to ensure that they are line with the annual budget and provide the best value. Work with the Board to ensure that governance arrangements are fit-for-purpose and compliant with regulatory requirements of funding bodies. Review and strengthen leadership and management development ensuring staff have access to high quality support and training so they can develop and grow. What skills and experience are required? Knowledge and experience of accounting relating to Government funded programs (desirable but not essential) Demonstrable financial leadership and a thorough understanding of best practices in setting and managing budgets and oversight of day-to-day financial management. Experience of preparing financial statements, consolidated accounts and seeing through the audit process from start to finish, including dealing with external auditors. Experience of dealing with the financial aspects of cross-departmental project management. Experience with Sage accounting software desirable Demonstrable experience in working successfully as part of a senior leadership team. Experience of managing change and growth. Personal traits suited to the role: Ability to build trust and respect internally and externally, including with senior colleagues and external stakeholders. Ability to demonstrate tact and diplomacy. What are the salary and benefits being offered? Salary is 55,000 - 65,000 region, stakeholder pension scheme, annual leave allowance 25 days plus bank holidays Hours of work, full time is 39.5 hours (Mon-Fri), ability to start/finish early/late, slightly reduced hours would also be a consideration. Hybrid working - minimum 3 days per week office based
Sep 02, 2025
Full time
The organisation A well regarded, locally based, national business, described as "a dynamic and exciting place to work". The business is class leading and has a range of blue chip local and national customers who are offered an impressive range of commercial training programs and specialised Apprenticeships. The organisation is innovative delivering inspiring lifelong learning, and opportunities for employment and career progression for all ages. The role As an active member of the Senior Leadership Team (SLT), you will play a key role in supporting the strategic development and the delivery of its Business Plan, working in collaboration with other SLT colleagues and Directors. You will have overall responsibility for all aspects of financial management, including financial reporting, budgeting, forecasting and strategic financial planning alongside leading and developing the finance function. We are looking for a candidate either qualified by experience working at a similar level/sector or fully qualified (CIMA, ACCA, ACA). What are the key areas of responsibility? Strategic planning and reporting to the Board of Directors to support decision making and strategic plans. Present financial information at monthly board meetings. Preparation and analysis of monthly and year end accounts. Variance analysis and profitability analysis Formation of budgets and forecasts Monitoring cashflow Managing government funding, ensuring funding rules are understood across the business. Strategic lead on financial processes, systems development and internal controls. Ensure compliance with financial regulations through system management, financial processes and ensuring effective and appropriate policies and procedures. Lead on all aspects of financial governance. Identifying and managing financial risks Monitor and analyse business KPI 's Finalise annual financial statements/periodic financial reports (where required)and provide them to the Board. Lead on annual audit process, working with the external auditors. Managing the accounts team (3) and being a key business lead across the organisation. Ensure VAT compliance Oversee financial aspects of ITTs and bids, Fulfil Company Secretarial duties including submitting information as required to Companies House and funding bodies in a timely manner. Ensure compliance with agreements and contracts in relation to banks and external service providers. Monitor and report on the overall funding status and ensure the timely reporting on grants is well supported. Work closely with the company payroll provider and pension provision. Review external contracts to ensure that they are line with the annual budget and provide the best value. Work with the Board to ensure that governance arrangements are fit-for-purpose and compliant with regulatory requirements of funding bodies. Review and strengthen leadership and management development ensuring staff have access to high quality support and training so they can develop and grow. What skills and experience are required? Knowledge and experience of accounting relating to Government funded programs (desirable but not essential) Demonstrable financial leadership and a thorough understanding of best practices in setting and managing budgets and oversight of day-to-day financial management. Experience of preparing financial statements, consolidated accounts and seeing through the audit process from start to finish, including dealing with external auditors. Experience of dealing with the financial aspects of cross-departmental project management. Experience with Sage accounting software desirable Demonstrable experience in working successfully as part of a senior leadership team. Experience of managing change and growth. Personal traits suited to the role: Ability to build trust and respect internally and externally, including with senior colleagues and external stakeholders. Ability to demonstrate tact and diplomacy. What are the salary and benefits being offered? Salary is 55,000 - 65,000 region, stakeholder pension scheme, annual leave allowance 25 days plus bank holidays Hours of work, full time is 39.5 hours (Mon-Fri), ability to start/finish early/late, slightly reduced hours would also be a consideration. Hybrid working - minimum 3 days per week office based
Strata Construction Consulting UK Ltd
Bristol, Gloucestershire
We have an opening for a Senior Civil Infrastructure Engineer to join our clients Bristol office. You ll be working within a dynamic team and overseen by an Associate Director, you will assist in leading the delivery of the Civil Engineering design on a range of challenging projects across the infrastructure sector with a focus on Sustainable Urban Drainage and conventional surface water drainage design. The role is challenging, varied, and you will thrive solving engineering problems. You ll be joining a team who is committed to meeting NetZero by 2040. What s on offer Agile/flexible working Life insurance and life assurance policies Health care cash plan Paid professional institution membership fees Professional Membership support External training courses Regular in-house peer-to-peer training sessions and regular external lunchtime CPD sessions Social benefits What you need to succeed 6+ years experience with surface, and foul water design and/or construction to Sewers for Adoption and Design Manual for Roads and Bridges Civil Engineering degree Preferably a Masters Have or be close to completion of Professional Qualification with the Institution of Civil Engineers or Chartered Institution of Water and Environmental Management Awareness of National Planning Policy and Infrastructure design requirements relating to flood risk management Ability to manage a team of people with varying levels of experience and provide the technical support and resource planning in line with our Integrated Management Systems required to deliver our projects Experience in 3D design and modelling using software such as MicroDrainage, InfoDrainage, AutoCAD, Civils 3D, and Autodesk ICM Water Authority statutory approval processes such as S104, S106 etc & SuDS Approval Body approval
Sep 02, 2025
Full time
We have an opening for a Senior Civil Infrastructure Engineer to join our clients Bristol office. You ll be working within a dynamic team and overseen by an Associate Director, you will assist in leading the delivery of the Civil Engineering design on a range of challenging projects across the infrastructure sector with a focus on Sustainable Urban Drainage and conventional surface water drainage design. The role is challenging, varied, and you will thrive solving engineering problems. You ll be joining a team who is committed to meeting NetZero by 2040. What s on offer Agile/flexible working Life insurance and life assurance policies Health care cash plan Paid professional institution membership fees Professional Membership support External training courses Regular in-house peer-to-peer training sessions and regular external lunchtime CPD sessions Social benefits What you need to succeed 6+ years experience with surface, and foul water design and/or construction to Sewers for Adoption and Design Manual for Roads and Bridges Civil Engineering degree Preferably a Masters Have or be close to completion of Professional Qualification with the Institution of Civil Engineers or Chartered Institution of Water and Environmental Management Awareness of National Planning Policy and Infrastructure design requirements relating to flood risk management Ability to manage a team of people with varying levels of experience and provide the technical support and resource planning in line with our Integrated Management Systems required to deliver our projects Experience in 3D design and modelling using software such as MicroDrainage, InfoDrainage, AutoCAD, Civils 3D, and Autodesk ICM Water Authority statutory approval processes such as S104, S106 etc & SuDS Approval Body approval
Successful test, measurement and control engineering business are looking for an experienced programme manager to support new contracts. Due to strong sales performance, our client is looking to increase its programme management team, which has been built around engineering bespoke test equipment for key industries. This new role is key to achieving its success in delivering high quality engineering solutions to some of the world's most prestigious engineering businesses. This role will report directly to the engineering director and forms a key part of the engineering team. The successful candidate will be tasked with taking engineering requirements from customers and organising and leading the team to design and manufacture bespoke solutions within time and cost constraints. This will involve regular contact with clients, the multidisciplinary engineering and manufacturing team and sub-contractors. This important role will provide an opportunity to project manage a wide range of bespoke products which allows our customers to benefit from our high-quality engineered solutions that are consistently delivered on time, in full. Candidates must have a history of success in similar roles, be self-motivated and have a passion for engineering and delivering projects on time. Essential Criteria A good honours degree in Business Administration or a good honours Engineering degree (or equivalent experience). Good IT skills, to include high competency in using Microsoft project, excel, PowerPoint, etc. Experience of leading projects in a commercial environment and interfacing with customers/stakeholders at all levels. Proven track record of managing projects to deadlines. Effective communication skills, both written and verbal, with experience of writing reports and delivering presentations. Excellent customer service skills, with experience of responding effectively to ensure customer satisfaction. Some experience of coaching and mentoring staff with the ability to convey instructions and understand concerns and problems within a team. Ability to creatively analyse and solve problems with an appreciation of longer-term implications. Ability to assess and organise resources, and plan and progress work activities to ensure on-time delivery of projects. Experience of project management methodologies, project life cycles, change control processes and configuration control of project documentation. Experience of project risk and opportunity management. Experience or understanding of Key Performance Indicators (KPI's), estimating and costing techniques. Operate effectively with minimal supervision. Experience of adapting own skills to new circumstances. Possess all requirements for successfully meeting formal Security Check (SC) criteria Desirable Criteria A good working knowledge in any of the following areas: electrical/electronic design, mechanical design, software development, PCB/Harness At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.
Sep 02, 2025
Full time
Successful test, measurement and control engineering business are looking for an experienced programme manager to support new contracts. Due to strong sales performance, our client is looking to increase its programme management team, which has been built around engineering bespoke test equipment for key industries. This new role is key to achieving its success in delivering high quality engineering solutions to some of the world's most prestigious engineering businesses. This role will report directly to the engineering director and forms a key part of the engineering team. The successful candidate will be tasked with taking engineering requirements from customers and organising and leading the team to design and manufacture bespoke solutions within time and cost constraints. This will involve regular contact with clients, the multidisciplinary engineering and manufacturing team and sub-contractors. This important role will provide an opportunity to project manage a wide range of bespoke products which allows our customers to benefit from our high-quality engineered solutions that are consistently delivered on time, in full. Candidates must have a history of success in similar roles, be self-motivated and have a passion for engineering and delivering projects on time. Essential Criteria A good honours degree in Business Administration or a good honours Engineering degree (or equivalent experience). Good IT skills, to include high competency in using Microsoft project, excel, PowerPoint, etc. Experience of leading projects in a commercial environment and interfacing with customers/stakeholders at all levels. Proven track record of managing projects to deadlines. Effective communication skills, both written and verbal, with experience of writing reports and delivering presentations. Excellent customer service skills, with experience of responding effectively to ensure customer satisfaction. Some experience of coaching and mentoring staff with the ability to convey instructions and understand concerns and problems within a team. Ability to creatively analyse and solve problems with an appreciation of longer-term implications. Ability to assess and organise resources, and plan and progress work activities to ensure on-time delivery of projects. Experience of project management methodologies, project life cycles, change control processes and configuration control of project documentation. Experience of project risk and opportunity management. Experience or understanding of Key Performance Indicators (KPI's), estimating and costing techniques. Operate effectively with minimal supervision. Experience of adapting own skills to new circumstances. Possess all requirements for successfully meeting formal Security Check (SC) criteria Desirable Criteria A good working knowledge in any of the following areas: electrical/electronic design, mechanical design, software development, PCB/Harness At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team! Step into an electrifying journey with an innovative automotive organization that is merging luxury with progressive technology. As we embark on a transformative phase in our history, we invite you to be a part of our Connected Car and Cyber Security team Role: Cyber Security Project Manager Duration: 5 Months (extension options) Location: Crewe (3 days in the office) Rate: Competitive Purpose of the Role: We are on the lookout for a dynamic Senior Project Manager to lead the charge in delivering cyber security features and functionalities for compliance with China homologation regulations for our 28MY vehicles. If you are passionate about driving projects and making a significant impact, this role is for you! Key Responsibilities: Strategically plan and execute projects, ensuring delivery on time, within budget, and to the highest quality standards. Identify and manage dependencies within the R&D function, ensuring seamless collaboration. Work closely with product line management to address dependencies external to R&D. Proactively manage project changes, risks, and issues, with timely escalations when necessary. Maintain clear reporting to director-level stakeholders. Foster strong supplier relationships, both external and within the VW group. About the Team: Our Connected Car and product cybersecurity teams are at the forefront of R&D Electrical/Electronic Engineering. We are dedicated to enhancing vehicle connectivity and ensuring robust cybersecurity across all systems. About You - Skills and Experience: We seek a results-oriented Senior Project Manager with a strong background in delivering software-centric projects, particularly in environments where cybersecurity is paramount. You will bring: Exceptional project management skills (Prince2 or PMBOK certification preferred). Experience navigating project governance in large, complex organizations. The ability to grasp technical issues and communicate effectively with engineers. Strong supplier management skills, especially with software-specific suppliers. Proven experience in an international environment, ideally within a highly regulated sector. A pragmatic approach to problem-solving, backed by a data-driven mindset. An engineering degree or equivalent experience is essential. Vehicle cyber security experience (R155 & R156 UNECE regulations) is a must. Proven track record in project management within Automotive OEMs. Experience managing regulatory environments and complying with external audit standards. Experience collaborating internationally, particularly with China/Asia. A history of successfully delivering projects with complex company dependencies . Ideally, You'll Also Have: Experience working within the VW group. Familiarity with Chinese regulations. What We Offer: Flexible working hours to suit your lifestyle. Hybrid working options to promote work-life balance. The Campus Experience: Our campus is evolving into a vibrant space, offering green areas, free parking, an onsite restaurant, coffee shops, and a fully equipped gym. We are committed to creating a diverse and inclusive environment where every individual is respected and valued. We celebrate differences and believe that everyone deserves to thrive as their authentic selves. Join us in building a workplace where everyone belongs! Ready to Join Us? If you're excited about this opportunity and meet the qualifications, we'd love to hear from you! Your journey to making a difference in the automotive industry starts here. Apply today! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer.
Sep 02, 2025
Contractor
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team! Step into an electrifying journey with an innovative automotive organization that is merging luxury with progressive technology. As we embark on a transformative phase in our history, we invite you to be a part of our Connected Car and Cyber Security team Role: Cyber Security Project Manager Duration: 5 Months (extension options) Location: Crewe (3 days in the office) Rate: Competitive Purpose of the Role: We are on the lookout for a dynamic Senior Project Manager to lead the charge in delivering cyber security features and functionalities for compliance with China homologation regulations for our 28MY vehicles. If you are passionate about driving projects and making a significant impact, this role is for you! Key Responsibilities: Strategically plan and execute projects, ensuring delivery on time, within budget, and to the highest quality standards. Identify and manage dependencies within the R&D function, ensuring seamless collaboration. Work closely with product line management to address dependencies external to R&D. Proactively manage project changes, risks, and issues, with timely escalations when necessary. Maintain clear reporting to director-level stakeholders. Foster strong supplier relationships, both external and within the VW group. About the Team: Our Connected Car and product cybersecurity teams are at the forefront of R&D Electrical/Electronic Engineering. We are dedicated to enhancing vehicle connectivity and ensuring robust cybersecurity across all systems. About You - Skills and Experience: We seek a results-oriented Senior Project Manager with a strong background in delivering software-centric projects, particularly in environments where cybersecurity is paramount. You will bring: Exceptional project management skills (Prince2 or PMBOK certification preferred). Experience navigating project governance in large, complex organizations. The ability to grasp technical issues and communicate effectively with engineers. Strong supplier management skills, especially with software-specific suppliers. Proven experience in an international environment, ideally within a highly regulated sector. A pragmatic approach to problem-solving, backed by a data-driven mindset. An engineering degree or equivalent experience is essential. Vehicle cyber security experience (R155 & R156 UNECE regulations) is a must. Proven track record in project management within Automotive OEMs. Experience managing regulatory environments and complying with external audit standards. Experience collaborating internationally, particularly with China/Asia. A history of successfully delivering projects with complex company dependencies . Ideally, You'll Also Have: Experience working within the VW group. Familiarity with Chinese regulations. What We Offer: Flexible working hours to suit your lifestyle. Hybrid working options to promote work-life balance. The Campus Experience: Our campus is evolving into a vibrant space, offering green areas, free parking, an onsite restaurant, coffee shops, and a fully equipped gym. We are committed to creating a diverse and inclusive environment where every individual is respected and valued. We celebrate differences and believe that everyone deserves to thrive as their authentic selves. Join us in building a workplace where everyone belongs! Ready to Join Us? If you're excited about this opportunity and meet the qualifications, we'd love to hear from you! Your journey to making a difference in the automotive industry starts here. Apply today! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer.
