Are you a recent graduate or early-career IT professional ready to launch your career in a professional services environment? A well-established legal group in Northampton is seeking a motivated and technically curious IT Support Analyst to join their internal IT team. This is an ideal opportunity for a 1st or 2nd jobber looking to gain hands-on experience supporting users in a Microsoft Azure and Office 365 ecosystem, while developing a strong foundation in enterprise IT. Key Responsibilities • Provide 1st and 2nd line support to staff across the firm, resolving hardware, software, and network issues • Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive • Assist with Azure Active Directory tasks such as user provisioning and access control • Troubleshoot Windows 10/11 devices and mobile platforms • Log and track incidents using ITSM tools, escalating where necessary • Contribute to internal documentation and process improvements What You'll Bring • A degree in Computer Science, IT, or a related field-or equivalent practical experience • Exposure to IT support through internships, university projects, or a previous role • Familiarity with Microsoft Azure and Office 365 (training provided) • Strong communication skills and a methodical, customer-focused approach • Eagerness to learn and grow in a professional services setting What's On Offer • Structured onboarding and mentorship from experienced IT professionals • Exposure to enterprise-grade infrastructure and legal sector workflows • Clear progression pathways into infrastructure, cloud, or cybersecurity roles • Competitive salary and benefits • A collaborative team culture with hybrid working options
Sep 04, 2025
Full time
Are you a recent graduate or early-career IT professional ready to launch your career in a professional services environment? A well-established legal group in Northampton is seeking a motivated and technically curious IT Support Analyst to join their internal IT team. This is an ideal opportunity for a 1st or 2nd jobber looking to gain hands-on experience supporting users in a Microsoft Azure and Office 365 ecosystem, while developing a strong foundation in enterprise IT. Key Responsibilities • Provide 1st and 2nd line support to staff across the firm, resolving hardware, software, and network issues • Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive • Assist with Azure Active Directory tasks such as user provisioning and access control • Troubleshoot Windows 10/11 devices and mobile platforms • Log and track incidents using ITSM tools, escalating where necessary • Contribute to internal documentation and process improvements What You'll Bring • A degree in Computer Science, IT, or a related field-or equivalent practical experience • Exposure to IT support through internships, university projects, or a previous role • Familiarity with Microsoft Azure and Office 365 (training provided) • Strong communication skills and a methodical, customer-focused approach • Eagerness to learn and grow in a professional services setting What's On Offer • Structured onboarding and mentorship from experienced IT professionals • Exposure to enterprise-grade infrastructure and legal sector workflows • Clear progression pathways into infrastructure, cloud, or cybersecurity roles • Competitive salary and benefits • A collaborative team culture with hybrid working options
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Atherstone , we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and toasties for some of the biggest retailers in the UK including Aldi, Shell, Costa & Cafe Nero. What You'll Be Doing To support the delivery of the site complaints and microbiological systems and to deliver the required information and reports in relation to them Collate and report on compliance with the complaints and microbiological systems to ensure that these manufacturing unit processes are always audit ready Troubleshoot the data capture system performance on a day-today basis and write/introduce new procedures as required to ensure that there is no break in data records and data integrity is always maintained Allocate each customer complaint to the appropriate person for action and track its progress through the process to ensure that complaints are dealt with in a timely manner and in accordance with the procedures Collate, analyse and present technical reports or answers to ad hoc questions to provide internal and external stakeholders with the appropriate level and frequency of information required to deliver their objectives Actively manage the technical databases, both day to day and ongoing developments, to ensure data accuracy, ability to deliver reporting requirements and forward planning to update in line with operational or technical requirements Update all raw material information systems to ensure that the latest information is available to anyone who interrogates the system Attend established business networks across the Business Team, internal forums and customer meetings to share the requested results and analysis Maintain Greencore and customer central key performance indicators to ensure that reporting requirements are compliant with the appropriate protocols and support in the preparation for and the delivery of such information during technical audits What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Ideally educated to degree level with a capability in Information Technology and specialist knowledge of databases and data analysis techniques and competent with large and complex data sets Is an experienced problem solver with proficient decision-making skills Experienced with an advanced knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new systems quickly Knowledge and experience of statistical process control techniques Demonstrates high-level written and verbal communication skills Experience in chilled food manufacturing would be an advantage but is not essential If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parenthood benefits Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Sep 04, 2025
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Atherstone , we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and toasties for some of the biggest retailers in the UK including Aldi, Shell, Costa & Cafe Nero. What You'll Be Doing To support the delivery of the site complaints and microbiological systems and to deliver the required information and reports in relation to them Collate and report on compliance with the complaints and microbiological systems to ensure that these manufacturing unit processes are always audit ready Troubleshoot the data capture system performance on a day-today basis and write/introduce new procedures as required to ensure that there is no break in data records and data integrity is always maintained Allocate each customer complaint to the appropriate person for action and track its progress through the process to ensure that complaints are dealt with in a timely manner and in accordance with the procedures Collate, analyse and present technical reports or answers to ad hoc questions to provide internal and external stakeholders with the appropriate level and frequency of information required to deliver their objectives Actively manage the technical databases, both day to day and ongoing developments, to ensure data accuracy, ability to deliver reporting requirements and forward planning to update in line with operational or technical requirements Update all raw material information systems to ensure that the latest information is available to anyone who interrogates the system Attend established business networks across the Business Team, internal forums and customer meetings to share the requested results and analysis Maintain Greencore and customer central key performance indicators to ensure that reporting requirements are compliant with the appropriate protocols and support in the preparation for and the delivery of such information during technical audits What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Ideally educated to degree level with a capability in Information Technology and specialist knowledge of databases and data analysis techniques and competent with large and complex data sets Is an experienced problem solver with proficient decision-making skills Experienced with an advanced knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new systems quickly Knowledge and experience of statistical process control techniques Demonstrates high-level written and verbal communication skills Experience in chilled food manufacturing would be an advantage but is not essential If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parenthood benefits Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa 55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa 55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 04, 2025
Full time
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa 55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa 55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Contract: Mobile Packet Core Data Architect Start Date: ASAP Duration: 6 months (extendable) Location: Remote (onsite for first two weeks across London and Reading) Rate: £595 (deemed outside IR35) Reference: 19674 You will be needed onsite for the 1st 2 weeks, London & Reading, then occasionally after, maybe once or twice a month. No expenses paid so ideally someone local. My client are looking for a Mobile Packet Core Data Architect to work on the below: Work Package 1: RFP Support New RFP: Set up initial sessions with stakeholders to review existing requirements and update as required. Collate RFP requirements pack and author target architecture document pack for RFP. In Flight RFP support and future RFP's: Creating a Matrix of vendor platform apps & solutions and target infrastructures, with gap analysis. Collating and cross-check the critical vendor partial Compliance and Non-Compliance technical points to collate into the entry points for RFP. Double check Vendor Fully Compliant statements for any errors or omissions. Document and track, Vendor showstoppers and any technical entry points in detail. Helping RFP team pull together and collate final technical scoring from stakeholders to present a combined view. Author final tech evaluations for reviews by peer Architects. Tracking contract status & schedules Review & summarize final hardware and software dimensioning and Bill of Materials (MRF). Support Architect to formulate a combined view of each vendor's Total Cost of Ownership (TCO). Work Package 2: Architect and Project Support: Technical consultation and authoring of High-Level Design documents through collaboration with key stakeholders (eg Technical Design Authorities, Architects, Strategy Team, Test, Business Analysts) to ensure alignment with technical and business requirements. Facilitate and support the Architect and Projects to ensure key deliverables are on time and any blocking issues are resolved or escalated. Review deliverables of key stakeholders providing feedback and comments, for example Business Requirement Documents, Test Strategy, High Level Designs of Peers (eg IT), Detailed Designs by Technical Design Authorities. Support workshops and discussions throughout the design life cycle to develop the solution. Attend progress/review calls as required with responsible Architect. Review 3YP Storyboard requirements with Design authorities and summarize each year for review with the responsible Architect. Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Sep 04, 2025
Contractor
Contract: Mobile Packet Core Data Architect Start Date: ASAP Duration: 6 months (extendable) Location: Remote (onsite for first two weeks across London and Reading) Rate: £595 (deemed outside IR35) Reference: 19674 You will be needed onsite for the 1st 2 weeks, London & Reading, then occasionally after, maybe once or twice a month. No expenses paid so ideally someone local. My client are looking for a Mobile Packet Core Data Architect to work on the below: Work Package 1: RFP Support New RFP: Set up initial sessions with stakeholders to review existing requirements and update as required. Collate RFP requirements pack and author target architecture document pack for RFP. In Flight RFP support and future RFP's: Creating a Matrix of vendor platform apps & solutions and target infrastructures, with gap analysis. Collating and cross-check the critical vendor partial Compliance and Non-Compliance technical points to collate into the entry points for RFP. Double check Vendor Fully Compliant statements for any errors or omissions. Document and track, Vendor showstoppers and any technical entry points in detail. Helping RFP team pull together and collate final technical scoring from stakeholders to present a combined view. Author final tech evaluations for reviews by peer Architects. Tracking contract status & schedules Review & summarize final hardware and software dimensioning and Bill of Materials (MRF). Support Architect to formulate a combined view of each vendor's Total Cost of Ownership (TCO). Work Package 2: Architect and Project Support: Technical consultation and authoring of High-Level Design documents through collaboration with key stakeholders (eg Technical Design Authorities, Architects, Strategy Team, Test, Business Analysts) to ensure alignment with technical and business requirements. Facilitate and support the Architect and Projects to ensure key deliverables are on time and any blocking issues are resolved or escalated. Review deliverables of key stakeholders providing feedback and comments, for example Business Requirement Documents, Test Strategy, High Level Designs of Peers (eg IT), Detailed Designs by Technical Design Authorities. Support workshops and discussions throughout the design life cycle to develop the solution. Attend progress/review calls as required with responsible Architect. Review 3YP Storyboard requirements with Design authorities and summarize each year for review with the responsible Architect. Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Job Title: Security Orchestration, Automation & Response (SOAR) Engineer Duration: 6-month contract Location: Welwyn garden city - Hybrid (1 to 2 days per week on site) Daily Rate: 850 inside umbrella About the role: As a SOAR Engineer, you will be at the forefront of enhancing security capabilities. Your contributions will play a pivotal role in detecting and preventing security threats while ensuring faster and more effective responses. You'll collaborate across various teams, empowering your colleagues to focus on what they do best. Key Responsibilities: Design and develop security automations across SOAR platforms and various security tools. Collaborate with analysts and engineers to improve workflows and enhance operational efficiency. Maintain and improve existing playbooks and automations for optimal platform performance. Stay updated on the latest security trends and techniques to continually refine our strategies. What We're Looking For: To thrive in this role, you should possess the following technical skills and experience: Cyber Security Tools : Hands-on experience with SOAR platforms and Threat Intelligence Platforms. Programming Expertise : Proficiency in Python script with a solid experience of REST APIs to develop and interact with them effectively. Framework Knowledge : Familiarity with the MITRE ATT&CK framework or equivalent, including knowledge of emerging threat actor tactics, techniques, and procedures. Operating Systems : Experience and working knowledge of both Linux and Windows platforms. Public Cloud Experience: Familiarity with working in public cloud environments is a plus! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 04, 2025
Contractor
Job Title: Security Orchestration, Automation & Response (SOAR) Engineer Duration: 6-month contract Location: Welwyn garden city - Hybrid (1 to 2 days per week on site) Daily Rate: 850 inside umbrella About the role: As a SOAR Engineer, you will be at the forefront of enhancing security capabilities. Your contributions will play a pivotal role in detecting and preventing security threats while ensuring faster and more effective responses. You'll collaborate across various teams, empowering your colleagues to focus on what they do best. Key Responsibilities: Design and develop security automations across SOAR platforms and various security tools. Collaborate with analysts and engineers to improve workflows and enhance operational efficiency. Maintain and improve existing playbooks and automations for optimal platform performance. Stay updated on the latest security trends and techniques to continually refine our strategies. What We're Looking For: To thrive in this role, you should possess the following technical skills and experience: Cyber Security Tools : Hands-on experience with SOAR platforms and Threat Intelligence Platforms. Programming Expertise : Proficiency in Python script with a solid experience of REST APIs to develop and interact with them effectively. Framework Knowledge : Familiarity with the MITRE ATT&CK framework or equivalent, including knowledge of emerging threat actor tactics, techniques, and procedures. Operating Systems : Experience and working knowledge of both Linux and Windows platforms. Public Cloud Experience: Familiarity with working in public cloud environments is a plus! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Security Risk Analyst 6-month contract London/Remote Inside IR35 My Customer is looking for a Security Risk Analyst to join their Governance, Risk & Compliance (GRC) team. You will play a key role in strengthening their risk management processes, working primarily with Archer and other GRC tools to support risk assessment, compliance, and governance activities. In this role, you will be responsible for identifying, assessing, and tracking security risks across assets, systems, and third parties, ensuring compliance with internal standards, policies, and regulatory frameworks. Key Skills from the Security Risk Analyst: Strong background in Security Risk and Governance with hands-on experience in Archer (experience with other GRC tools is also valuable). Solid understanding of risk assessment methodologies, security frameworks (NIST, ISO (phone number removed , and compliance requirements (GDPR, PCI DSS, SOX). Strong written communication skills, able to produce clear technical reports and risk documentation. Excellent stakeholder management, able to collaborate across technical and non-technical teams. Beneficial certifications: CISSP, CISA, CISM (or equivalent). ISO27001 / ISMS Accredited qualifications would be beneficial Experience working in financial sector would be beneficial Experience in ensuring internal IT system compliance against agreed standards Key Responsibilities of the Security Risk Analyst: Maintain and improve the security risk assessment framework, procedures, and workflows. Manage and update security questionnaires to align with compliance requirements, industry standards, and regulations. Conduct asset-level and third-party/vendor risk assessments. Analyse and document inherent and residual risks, providing clear recommendations. Produce detailed technical reports highlighting findings, control gaps, and proposed remediation plans. Drive remediation Perform periodic and ad-hoc risk assessments in line with organisational policies. The Security Risk Analyst is required onsite in London, once a week. Apply now to speak with VIQU IT in confidence about the Security Risk Analyst role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Sep 04, 2025
Contractor
Security Risk Analyst 6-month contract London/Remote Inside IR35 My Customer is looking for a Security Risk Analyst to join their Governance, Risk & Compliance (GRC) team. You will play a key role in strengthening their risk management processes, working primarily with Archer and other GRC tools to support risk assessment, compliance, and governance activities. In this role, you will be responsible for identifying, assessing, and tracking security risks across assets, systems, and third parties, ensuring compliance with internal standards, policies, and regulatory frameworks. Key Skills from the Security Risk Analyst: Strong background in Security Risk and Governance with hands-on experience in Archer (experience with other GRC tools is also valuable). Solid understanding of risk assessment methodologies, security frameworks (NIST, ISO (phone number removed , and compliance requirements (GDPR, PCI DSS, SOX). Strong written communication skills, able to produce clear technical reports and risk documentation. Excellent stakeholder management, able to collaborate across technical and non-technical teams. Beneficial certifications: CISSP, CISA, CISM (or equivalent). ISO27001 / ISMS Accredited qualifications would be beneficial Experience working in financial sector would be beneficial Experience in ensuring internal IT system compliance against agreed standards Key Responsibilities of the Security Risk Analyst: Maintain and improve the security risk assessment framework, procedures, and workflows. Manage and update security questionnaires to align with compliance requirements, industry standards, and regulations. Conduct asset-level and third-party/vendor risk assessments. Analyse and document inherent and residual risks, providing clear recommendations. Produce detailed technical reports highlighting findings, control gaps, and proposed remediation plans. Drive remediation Perform periodic and ad-hoc risk assessments in line with organisational policies. The Security Risk Analyst is required onsite in London, once a week. Apply now to speak with VIQU IT in confidence about the Security Risk Analyst role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Title: Business Analyst - Capital Markets (DCM & Corporate/Investment Banking) Duration: Until 31st December 2025 Work Mode: Hybrid (2-3 days onsite per week) Location: London, UK Responsibilities: Collaborate with stakeholders across front, middle, and back office to gather and document detailed business and functional requirements. Leverage strong domain expertise in Debt Capital Markets (DCM) and Corporate & Investment Banking to analyze and improve key business processes. Produce clear and concise specifications, user stories, process flows, and data models to support technology solutions. Act as the main liaison between business and technical teams, ensuring aligned understanding and successful delivery of solutions. Conduct data analysis and mapping to support system integration and data migration activities. Support QA and UAT phases by reviewing test plans and ensuring business requirements are met. Contribute to change management efforts through training support and stakeholder communication. Stay updated on industry trends, regulations, and market developments impacting DCM and Corporate Banking. Requirements: 8+ years of experience as a Business Analyst within Capital Markets. Hands-on expertise in Debt Capital Markets, including bond issuance, syndication, and trading workflows. Strong knowledge of Corporate & Investment Banking domains such as corporate lending, trade finance, and M&A advisory. Proficient in requirements gathering, stakeholder management, and Agile delivery frameworks. Skilled in using JIRA, Confluence, and process modeling tools. Excellent communication and problem-solving skills. Familiarity with SQL and data analysis is preferred. Financial certifications (e.g., CFA, FRM) and experience with data visualization tools like Power BI or Tableau are advantageous. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 04, 2025
Contractor
Title: Business Analyst - Capital Markets (DCM & Corporate/Investment Banking) Duration: Until 31st December 2025 Work Mode: Hybrid (2-3 days onsite per week) Location: London, UK Responsibilities: Collaborate with stakeholders across front, middle, and back office to gather and document detailed business and functional requirements. Leverage strong domain expertise in Debt Capital Markets (DCM) and Corporate & Investment Banking to analyze and improve key business processes. Produce clear and concise specifications, user stories, process flows, and data models to support technology solutions. Act as the main liaison between business and technical teams, ensuring aligned understanding and successful delivery of solutions. Conduct data analysis and mapping to support system integration and data migration activities. Support QA and UAT phases by reviewing test plans and ensuring business requirements are met. Contribute to change management efforts through training support and stakeholder communication. Stay updated on industry trends, regulations, and market developments impacting DCM and Corporate Banking. Requirements: 8+ years of experience as a Business Analyst within Capital Markets. Hands-on expertise in Debt Capital Markets, including bond issuance, syndication, and trading workflows. Strong knowledge of Corporate & Investment Banking domains such as corporate lending, trade finance, and M&A advisory. Proficient in requirements gathering, stakeholder management, and Agile delivery frameworks. Skilled in using JIRA, Confluence, and process modeling tools. Excellent communication and problem-solving skills. Familiarity with SQL and data analysis is preferred. Financial certifications (e.g., CFA, FRM) and experience with data visualization tools like Power BI or Tableau are advantageous. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job title: TPRM Business Analyst - Strategic Tooling Location: London/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: You will be required as part of a project to replace the strategic tool used for the support of Third Party Risk Management (TPRM) with a new external tool. Responsibilities: Responsible for engaging with stakeholders to document and agree requirements and design, in line with the tool functionality Identify and document the processes, system changes and timescales required to introduce changes and ensure the correct governance of the changed process Support for the integration of the new tool, including creating and reviewing test scripts and support UAT Document End User Training guides and internal third party management operating procedures and conduct user training BAs are expected to present at SteerCos, translating complex data eg regulation, process flows or technical detail clearly and logically, explaining any implications or risks so that senior management can make effective decisions based on the BA's input. Work closely with the SME/s to appraise senior stakeholders (likely to include MD and above stakeholders) of the potential impact of change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Requirements: Prior experience of deploying Third Party Risk Management tools Educated to degree level and professional BA qualifications desirable Able to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills (both written and verbal) Knowledge of back-office business processes and products Knowledge and experience of financial services, markets and banking activities and the surrounding regulatory framework. Prior experience of successfully delivering projects within financial services Experience of regulatory change impacting banking systems, processes, and procedures. Experience of participating in deadline driven and/or systems project teams. Proven ability to work collaboratively to gain agreement and resolve conflict Able to produce gap analysis/requirements, workflows and high-quality business requirement documents covering current and future state proposals. Expertise in banking products, prior experience of providing regulatory analysis and business requirements documentation Expertise in interpreting regulatory requirements is helpful Proven ability to analyse current and future regulatory or business requirements and translate them into practical implications for specific processes and systems. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Sep 04, 2025
Contractor
Job title: TPRM Business Analyst - Strategic Tooling Location: London/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: You will be required as part of a project to replace the strategic tool used for the support of Third Party Risk Management (TPRM) with a new external tool. Responsibilities: Responsible for engaging with stakeholders to document and agree requirements and design, in line with the tool functionality Identify and document the processes, system changes and timescales required to introduce changes and ensure the correct governance of the changed process Support for the integration of the new tool, including creating and reviewing test scripts and support UAT Document End User Training guides and internal third party management operating procedures and conduct user training BAs are expected to present at SteerCos, translating complex data eg regulation, process flows or technical detail clearly and logically, explaining any implications or risks so that senior management can make effective decisions based on the BA's input. Work closely with the SME/s to appraise senior stakeholders (likely to include MD and above stakeholders) of the potential impact of change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Requirements: Prior experience of deploying Third Party Risk Management tools Educated to degree level and professional BA qualifications desirable Able to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills (both written and verbal) Knowledge of back-office business processes and products Knowledge and experience of financial services, markets and banking activities and the surrounding regulatory framework. Prior experience of successfully delivering projects within financial services Experience of regulatory change impacting banking systems, processes, and procedures. Experience of participating in deadline driven and/or systems project teams. Proven ability to work collaboratively to gain agreement and resolve conflict Able to produce gap analysis/requirements, workflows and high-quality business requirement documents covering current and future state proposals. Expertise in banking products, prior experience of providing regulatory analysis and business requirements documentation Expertise in interpreting regulatory requirements is helpful Proven ability to analyse current and future regulatory or business requirements and translate them into practical implications for specific processes and systems. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Job Title: Data Scientist (Modelling & Insight) Location: Manchester (hybrid working) Role Overview Markerstudy Group are looking for an experienced Data Scientist to join a fast growing company in developing ambitious solutions across a range of insurance lines, by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Scientist, you will use your advanced analytical skills to directly influence insurer panel performance, ensuring our broking arm maintains a competitive edge through data-driven strategies and advanced analytics. Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing support of the Data Insight and Enrichment integration strategy across the group Work collaboratively with other areas to increase overall company performance Your ideas and solutions will enable improvements to products, prices and processes giving Markerstudy a critical advantage in the increasingly competitive insurance market. As part of your Data Science career you will be expected to further advance a wide range of modern statistical, machine learning and data science methods. This knowledge will be applied to a wide range of business problems and adding demonstrable commercial value. Key Responsibilities: Lead the delivery of high-impact analytics and modelling projects to support strategic decision-making. Proactively identify and deliver innovative, data-led opportunities that drive measurable business impact Act as a subject matter expert in analytics and data science, providing technical guidance. Coach and mentor junior analysts, reviewing code and outputs to ensure quality and consistency. Maintain robust technical documentation and ensure compliance with data governance and regulatory standards. Support cross-functional initiatives such as the Trading Transformation Programme as a technical expert. Collaborate with stakeholders across pricing, marketing, and insurer relations to embed insights into business processes. Comply with all regulatory obligations with regards to customer data, competition law and other relevant guidance/ legislation. Key Skills and Experience: Previous demonstratable Data Science / Analytics Experience ideally within insurance or financial services. Strong academic background in a numerical discipline (eg BSc Mathematics, Computer Science, Data Science). Proficiency in statistical and machine learning techniques (eg logistic regression, clustering, GBMs) and the application of these in a business context. Advanced SQL and experience with Python and/or R. Strong communication and storytelling skills, with the ability to translate complex data into actionable insights. Experience reviewing the work of junior analysts. Ability to work independently, manage multiple priorities, and proactively share insights. Selfless when it comes to sharing findings, experience and advice. We work as a team not separate individuals! Resilience, can work independently to deliver projects Proactively share insights, results and identify risks, without prompting Proficient at communicating results in a concise manner both verbally and written Desirable Postgraduate qualification in relevant field (eg Computer Science, Data Science, Operational Research) Experience with modern data platforms (eg Databricks, Snowflake, MS Fabric). Familiarity with MLOps practices and version control tools (e.g. Git). Experience with deployment and maintenance of ML models in production environments. Experience mentoring junior analysts, sharing expertise and fostering a culture of continuous learning and innovation.
Sep 04, 2025
Full time
Job Title: Data Scientist (Modelling & Insight) Location: Manchester (hybrid working) Role Overview Markerstudy Group are looking for an experienced Data Scientist to join a fast growing company in developing ambitious solutions across a range of insurance lines, by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Scientist, you will use your advanced analytical skills to directly influence insurer panel performance, ensuring our broking arm maintains a competitive edge through data-driven strategies and advanced analytics. Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing support of the Data Insight and Enrichment integration strategy across the group Work collaboratively with other areas to increase overall company performance Your ideas and solutions will enable improvements to products, prices and processes giving Markerstudy a critical advantage in the increasingly competitive insurance market. As part of your Data Science career you will be expected to further advance a wide range of modern statistical, machine learning and data science methods. This knowledge will be applied to a wide range of business problems and adding demonstrable commercial value. Key Responsibilities: Lead the delivery of high-impact analytics and modelling projects to support strategic decision-making. Proactively identify and deliver innovative, data-led opportunities that drive measurable business impact Act as a subject matter expert in analytics and data science, providing technical guidance. Coach and mentor junior analysts, reviewing code and outputs to ensure quality and consistency. Maintain robust technical documentation and ensure compliance with data governance and regulatory standards. Support cross-functional initiatives such as the Trading Transformation Programme as a technical expert. Collaborate with stakeholders across pricing, marketing, and insurer relations to embed insights into business processes. Comply with all regulatory obligations with regards to customer data, competition law and other relevant guidance/ legislation. Key Skills and Experience: Previous demonstratable Data Science / Analytics Experience ideally within insurance or financial services. Strong academic background in a numerical discipline (eg BSc Mathematics, Computer Science, Data Science). Proficiency in statistical and machine learning techniques (eg logistic regression, clustering, GBMs) and the application of these in a business context. Advanced SQL and experience with Python and/or R. Strong communication and storytelling skills, with the ability to translate complex data into actionable insights. Experience reviewing the work of junior analysts. Ability to work independently, manage multiple priorities, and proactively share insights. Selfless when it comes to sharing findings, experience and advice. We work as a team not separate individuals! Resilience, can work independently to deliver projects Proactively share insights, results and identify risks, without prompting Proficient at communicating results in a concise manner both verbally and written Desirable Postgraduate qualification in relevant field (eg Computer Science, Data Science, Operational Research) Experience with modern data platforms (eg Databricks, Snowflake, MS Fabric). Familiarity with MLOps practices and version control tools (e.g. Git). Experience with deployment and maintenance of ML models in production environments. Experience mentoring junior analysts, sharing expertise and fostering a culture of continuous learning and innovation.
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Overview: We are seeking two experienced Functional Business Analysts with a strong background in Payments and Issuing to join a high-profile programme. The ideal candidates will be adept at working across business and technology teams to capture, analyse, and translate business requirements into clear deliverables within a complex financial services environment. Key Responsibilities: Collaborate with stakeholders to elicit, define, and document functional requirements for Payments and Issuing processes. Analyse existing processes, systems, and workflows to identify gaps and improvement opportunities. Translate business requirements into clear functional specifications for technical teams. Support non-development infrastructure projects within the payments domain. Facilitate workshops, meetings, and walkthroughs with cross-functional teams. Ensure requirements align with strategic objectives, regulatory standards, and compliance obligations. Assist in test planning, execution support, and validation to ensure solutions meet business needs. Maintain strong stakeholder engagement and manage expectations throughout the project lifecycle. Required Skills & Experience: Proven experience as a Functional Business Analyst in the Payments / Issuing space. Strong understanding of payment processing, card issuing, transaction flows, and related infrastructure. Experience working in large-scale financial services or banking environments. Skilled in requirements gathering, analysis, and documentation using industry-standard methods. Ability to work on non-development infrastructure projects and liaise effectively with both technical and business teams. Excellent communication, facilitation, and stakeholder management skills. Strong analytical and problem-solving capabilities. Desirable: Familiarity with industry regulations, compliance, and security standards in the payments sector. Experience working in agile or hybrid delivery environments.
Sep 04, 2025
Contractor
Overview: We are seeking two experienced Functional Business Analysts with a strong background in Payments and Issuing to join a high-profile programme. The ideal candidates will be adept at working across business and technology teams to capture, analyse, and translate business requirements into clear deliverables within a complex financial services environment. Key Responsibilities: Collaborate with stakeholders to elicit, define, and document functional requirements for Payments and Issuing processes. Analyse existing processes, systems, and workflows to identify gaps and improvement opportunities. Translate business requirements into clear functional specifications for technical teams. Support non-development infrastructure projects within the payments domain. Facilitate workshops, meetings, and walkthroughs with cross-functional teams. Ensure requirements align with strategic objectives, regulatory standards, and compliance obligations. Assist in test planning, execution support, and validation to ensure solutions meet business needs. Maintain strong stakeholder engagement and manage expectations throughout the project lifecycle. Required Skills & Experience: Proven experience as a Functional Business Analyst in the Payments / Issuing space. Strong understanding of payment processing, card issuing, transaction flows, and related infrastructure. Experience working in large-scale financial services or banking environments. Skilled in requirements gathering, analysis, and documentation using industry-standard methods. Ability to work on non-development infrastructure projects and liaise effectively with both technical and business teams. Excellent communication, facilitation, and stakeholder management skills. Strong analytical and problem-solving capabilities. Desirable: Familiarity with industry regulations, compliance, and security standards in the payments sector. Experience working in agile or hybrid delivery environments.
We are seeking a skilled and motivated ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and retrospectives. Ensure solutions follow ServiceNow best practices, coding standards, and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (eg, SPM, ITSM, HRSD, CSM). Experience with Flow Designer, App Engine Studio, or Performance Analytics. Exposure to Agile/Scrum methodologies. MOD SC Mandatory
Sep 04, 2025
Contractor
We are seeking a skilled and motivated ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and retrospectives. Ensure solutions follow ServiceNow best practices, coding standards, and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (eg, SPM, ITSM, HRSD, CSM). Experience with Flow Designer, App Engine Studio, or Performance Analytics. Exposure to Agile/Scrum methodologies. MOD SC Mandatory
WA Consultants is currently recruiting for an IT Service Desk/Support Analyst for a Full time position for a client in Devon. Our client is keen to speak with candidates who have at least 2-years experience in a 1st/2nd support role, across a wide range of systems and services. Key responsibilities include: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Assist with IT aspects of site openings, closures, and office re-locations. Engage effectively with users at all levels, ensuring clear updates and managing expectations. Log, prioritise, and resolve tickets in line with SLAs, always maintaining a customer-first approach. Identify trends, reduce repeat incidents, and contribute to improving service quality and user satisfaction. Use monitoring tools to proactively identify issues and escalate where necessary. Work closely with other Technology teams to ensure smooth transitions of new systems and updates into support. Participate in the out-of-hours support rota as required. Occasionally travel to other locations to support incidents or project delivery. Essential criteria: Minimum of 2 year's experience in a similar role IT Service Desk/Support Analyst position. Confident in supporting users of varying technical ability. High level of accuracy in builds and documentation. Ability to manage workload and meet project deadlines. Full UK driving licence, access to a vehicle insured for business use, and willingness to travel. Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Sep 04, 2025
Full time
WA Consultants is currently recruiting for an IT Service Desk/Support Analyst for a Full time position for a client in Devon. Our client is keen to speak with candidates who have at least 2-years experience in a 1st/2nd support role, across a wide range of systems and services. Key responsibilities include: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Assist with IT aspects of site openings, closures, and office re-locations. Engage effectively with users at all levels, ensuring clear updates and managing expectations. Log, prioritise, and resolve tickets in line with SLAs, always maintaining a customer-first approach. Identify trends, reduce repeat incidents, and contribute to improving service quality and user satisfaction. Use monitoring tools to proactively identify issues and escalate where necessary. Work closely with other Technology teams to ensure smooth transitions of new systems and updates into support. Participate in the out-of-hours support rota as required. Occasionally travel to other locations to support incidents or project delivery. Essential criteria: Minimum of 2 year's experience in a similar role IT Service Desk/Support Analyst position. Confident in supporting users of varying technical ability. High level of accuracy in builds and documentation. Ability to manage workload and meet project deadlines. Full UK driving licence, access to a vehicle insured for business use, and willingness to travel. Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 04, 2025
Full time
Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Senior Finance Analyst Brent This role requires attendance in the office 3 days a week. The role is only accepting submissions from candidates who have committed to this. We are seeking a CCAB-qualified accountant to take on the pivotal role of Technical Lead for Asset Accounting. This is an exciting opportunity to provide expert financial guidance on asset treatment, valuation, and reporting, while supporting the delivery of the Council's Assets Project. Working closely with senior finance colleagues, you will drive improvements in asset accounting processes, ensure compliance with statutory regulations, and help shape long-term financial strategies linked to capital investment and asset management. Key Accountabilities: Act as the technical lead for asset accounting across the Council's finance function. Provide expert advice on asset treatment, valuation, and financial reporting. Lead the delivery of the Assets Project, ensuring compliance with statutory accounting standards and Council policies. Collaborate with the Chief Accountant and Capital Teams to maintain accurate and consistent asset data. Drive improvements in asset accounting processes, systems, and internal controls. Support the development of financial strategies for capital investment and asset management. Ensure adherence to the CIPFA Code of Practice and other relevant financial regulations. Support audit processes and respond to queries relating to asset accounting and capital finance. Key Criteria Qualifications & Experience CCAB-qualified accountant (or equivalent). Proven experience in asset accounting and capital finance within a complex organisation. Strong track record of analysing legislation, regulations, and applying them to strategic financial policy. Experience of preparing and presenting complex financial information to a variety of audiences. Key skills: Advanced analytical skills, with the ability to interpret and report on large volumes of complex financial and accounting data. Strong planning and organisational skills, with the ability to prioritise and deliver against multiple objectives. Excellent communication and interpersonal skills, with the ability to explain complex financial issues clearly to non-financial colleagues, senior managers, and elected members. Skilled negotiator and influencer, able to build strong working relationships across teams. Strategic thinker, able to contribute to the long-term development of the finance service. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Sep 04, 2025
Contractor
Senior Finance Analyst Brent This role requires attendance in the office 3 days a week. The role is only accepting submissions from candidates who have committed to this. We are seeking a CCAB-qualified accountant to take on the pivotal role of Technical Lead for Asset Accounting. This is an exciting opportunity to provide expert financial guidance on asset treatment, valuation, and reporting, while supporting the delivery of the Council's Assets Project. Working closely with senior finance colleagues, you will drive improvements in asset accounting processes, ensure compliance with statutory regulations, and help shape long-term financial strategies linked to capital investment and asset management. Key Accountabilities: Act as the technical lead for asset accounting across the Council's finance function. Provide expert advice on asset treatment, valuation, and financial reporting. Lead the delivery of the Assets Project, ensuring compliance with statutory accounting standards and Council policies. Collaborate with the Chief Accountant and Capital Teams to maintain accurate and consistent asset data. Drive improvements in asset accounting processes, systems, and internal controls. Support the development of financial strategies for capital investment and asset management. Ensure adherence to the CIPFA Code of Practice and other relevant financial regulations. Support audit processes and respond to queries relating to asset accounting and capital finance. Key Criteria Qualifications & Experience CCAB-qualified accountant (or equivalent). Proven experience in asset accounting and capital finance within a complex organisation. Strong track record of analysing legislation, regulations, and applying them to strategic financial policy. Experience of preparing and presenting complex financial information to a variety of audiences. Key skills: Advanced analytical skills, with the ability to interpret and report on large volumes of complex financial and accounting data. Strong planning and organisational skills, with the ability to prioritise and deliver against multiple objectives. Excellent communication and interpersonal skills, with the ability to explain complex financial issues clearly to non-financial colleagues, senior managers, and elected members. Skilled negotiator and influencer, able to build strong working relationships across teams. Strategic thinker, able to contribute to the long-term development of the finance service. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Sep 04, 2025
Full time
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Application Support Consultant 32,000 - 35,000 per annum + benefits (25 days + bank holidays, pension) Permanent Office based - 5x days per week in Southampton We're looking for an Application Support Consultant to join a growing team based in Southampton. This is a mid-level role, ideal for someone with previous experience in software support, ERP systems, or merchant environments. You'll be providing high-quality remote support to customers, troubleshooting technical issues, and working closely with implementation teams during go-lives and upgrades. The role requires someone who enjoys variety, problem-solving, and working in a busy support environment. Key responsibilities: Front-line and back-line support for ERP software Troubleshooting via phone, email and remote access Applying configuration changes and fixes to live environments Supporting customer implementations and upgrades Maintaining case records and documentation Providing training to customers and colleagues Ideal experience: Previous experience in a software support role Strong technical knowledge of ERP systems Good SQL/database skills Confident communicator with excellent customer service skills Able to manage and prioritise workload independently Please apply directly with a CV and if suitable we will be in touch to provide more information.
Sep 04, 2025
Full time
Application Support Consultant 32,000 - 35,000 per annum + benefits (25 days + bank holidays, pension) Permanent Office based - 5x days per week in Southampton We're looking for an Application Support Consultant to join a growing team based in Southampton. This is a mid-level role, ideal for someone with previous experience in software support, ERP systems, or merchant environments. You'll be providing high-quality remote support to customers, troubleshooting technical issues, and working closely with implementation teams during go-lives and upgrades. The role requires someone who enjoys variety, problem-solving, and working in a busy support environment. Key responsibilities: Front-line and back-line support for ERP software Troubleshooting via phone, email and remote access Applying configuration changes and fixes to live environments Supporting customer implementations and upgrades Maintaining case records and documentation Providing training to customers and colleagues Ideal experience: Previous experience in a software support role Strong technical knowledge of ERP systems Good SQL/database skills Confident communicator with excellent customer service skills Able to manage and prioritise workload independently Please apply directly with a CV and if suitable we will be in touch to provide more information.
Mobilus Limited
Chalfont St. Peter, Buckinghamshire
We are currently working in partnership with a reputable and growing software company, who are a global leader in Clinical Intelligence solutions. With over 25 years of success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be the first point of contact for healthcare professionals, solving interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with ticketing tools, such as JIRA or similar. They must be clear and confident communicators, with excellent analytical and problems solving skills. Candidates with desktop support experience only will not work, as well as software developers - this role requires application or software support experience. Please Note: Candidates must live within a 45-minute commute of Gerrards Cross, our client is not considering relocators at this time. The role is office based in a remote location, so candidates MUST be licensed drivers with a car. Parking is available. This is a fantastic opportunity to join a friendly, collaborative and open-minded team, who are happy to share their knowledge with you and help you to grow. The role comes with excellent career development opportunities and a chance to contribute to solving real-world problems and make a difference.
Sep 04, 2025
Full time
We are currently working in partnership with a reputable and growing software company, who are a global leader in Clinical Intelligence solutions. With over 25 years of success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be the first point of contact for healthcare professionals, solving interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in an enterprise software support environment and be familiar with ticketing tools, such as JIRA or similar. They must be clear and confident communicators, with excellent analytical and problems solving skills. Candidates with desktop support experience only will not work, as well as software developers - this role requires application or software support experience. Please Note: Candidates must live within a 45-minute commute of Gerrards Cross, our client is not considering relocators at this time. The role is office based in a remote location, so candidates MUST be licensed drivers with a car. Parking is available. This is a fantastic opportunity to join a friendly, collaborative and open-minded team, who are happy to share their knowledge with you and help you to grow. The role comes with excellent career development opportunities and a chance to contribute to solving real-world problems and make a difference.
Are you a Front-End specialist? Experienced in enterprise-level cloud-based SaaS solutions? Could you add value to an existing team of highly-skilled developers? Are you ready to make your mark on future-proofed software? We are Preservica, and our active digital preservation solutions are at the razor s edge of commercial software solutions, addressing the need for smart digital preservation technology. Our award-winning software is used by leading businesses, archives, libraries, museums and government organisations across the globe. We are world leaders and proud of our achievements but to stay ahead, we need the brightest and most talented commercial and technical innovators to join our development team, and right now, we are looking for a solid Senior Front End Engineer. About the Role The Role: As a key member of a geographically-distributed team, you will bridge the gap between UX and the back-end teams, working as part of an Agile Scrum to build high-quality and fully performing software across our cloud-based SaaS product range of Digital Preservation software. As Senior Front End Engineer, you ll work on: Writing well-designed, testable, maintainable, and efficient code Ensuring the technical feasibility of UI/UX designs Integrating software components into a fully functional software system Developing software verification plans and following quality assurance procedures Documenting and maintaining software functionality Mentoring and leading less senior developers Following the Preservica build and deployment process Estimating stories and support tickets This is a hybrid role with monthly days in the Abingdon office. You should live within commuting distance of Abingdon. What We Offer: As well as a competitive salary and benefits package, we also offer great future prospects in a fast-growing market sector. From improving your technical abilities to developing leadership skills, we can offer tailored career development based on your aspirations. This is supported by our focus on personal development and training - all our staff have an annual training allowance, which can be used to learn new technologies, develop soft skills or earn recognised professional qualifications. Preservica is an equal opportunities employer. Requirements What We Look For: A highly motivated self-starter, to be part of Preservica, you need: Degree-level education in an engineering/software/system-related subject or equivalent through relevant training and/or experience Familiarity with Agile development practices, including Continuous Integration 5+ years' experience in enterprise-level front-end web development The ability to take a lead role within the dev team Proficient understanding of semantic mark-up, including HTML5 & CSS3 (comfortable with CSS animations and flexbox) Highly skilled in JavaScript and ReactJS The ability to mentor junior staff, including code reviews and technical guidance Good understanding of asynchronous request handling & partial page updates Proficient understanding of cross-browser compatibility issues and ways to work around them You will also need to: Work to tight deadlines, get involved in Scrum meetings, and work closely with other Software Engineers & Test Analysts Be personable and have good communication skills, be proactive and confident to present in team meetings when required Be able to communicate with senior-level stakeholders and be involved Bring your talent to the cutting edge of SaaS innovation; join us as a Senior Front End Engineer.
Sep 04, 2025
Full time
Are you a Front-End specialist? Experienced in enterprise-level cloud-based SaaS solutions? Could you add value to an existing team of highly-skilled developers? Are you ready to make your mark on future-proofed software? We are Preservica, and our active digital preservation solutions are at the razor s edge of commercial software solutions, addressing the need for smart digital preservation technology. Our award-winning software is used by leading businesses, archives, libraries, museums and government organisations across the globe. We are world leaders and proud of our achievements but to stay ahead, we need the brightest and most talented commercial and technical innovators to join our development team, and right now, we are looking for a solid Senior Front End Engineer. About the Role The Role: As a key member of a geographically-distributed team, you will bridge the gap between UX and the back-end teams, working as part of an Agile Scrum to build high-quality and fully performing software across our cloud-based SaaS product range of Digital Preservation software. As Senior Front End Engineer, you ll work on: Writing well-designed, testable, maintainable, and efficient code Ensuring the technical feasibility of UI/UX designs Integrating software components into a fully functional software system Developing software verification plans and following quality assurance procedures Documenting and maintaining software functionality Mentoring and leading less senior developers Following the Preservica build and deployment process Estimating stories and support tickets This is a hybrid role with monthly days in the Abingdon office. You should live within commuting distance of Abingdon. What We Offer: As well as a competitive salary and benefits package, we also offer great future prospects in a fast-growing market sector. From improving your technical abilities to developing leadership skills, we can offer tailored career development based on your aspirations. This is supported by our focus on personal development and training - all our staff have an annual training allowance, which can be used to learn new technologies, develop soft skills or earn recognised professional qualifications. Preservica is an equal opportunities employer. Requirements What We Look For: A highly motivated self-starter, to be part of Preservica, you need: Degree-level education in an engineering/software/system-related subject or equivalent through relevant training and/or experience Familiarity with Agile development practices, including Continuous Integration 5+ years' experience in enterprise-level front-end web development The ability to take a lead role within the dev team Proficient understanding of semantic mark-up, including HTML5 & CSS3 (comfortable with CSS animations and flexbox) Highly skilled in JavaScript and ReactJS The ability to mentor junior staff, including code reviews and technical guidance Good understanding of asynchronous request handling & partial page updates Proficient understanding of cross-browser compatibility issues and ways to work around them You will also need to: Work to tight deadlines, get involved in Scrum meetings, and work closely with other Software Engineers & Test Analysts Be personable and have good communication skills, be proactive and confident to present in team meetings when required Be able to communicate with senior-level stakeholders and be involved Bring your talent to the cutting edge of SaaS innovation; join us as a Senior Front End Engineer.
Technical Lead Warrington - 2 days per week, up to 65k A financial services company based in Warrington are looking to hire a hands on PHP Lead Developer. This role will be responsible for the technical work allocation of the development and/or new features or system enhancements. This role will have day-to-day interaction with business analysts, project managers and other supplier-based developers. Responsibilities will include: Overseeing the support and development of an existing robust web application using PHP and Laravel frameworks Working with an external development team using a Waterfall methodology, as well as managing end-to-end project lifecycles to optimise performance Work closely with the Project Manager and external developers to allocate development resource Translating business priorities and user stories into forecast timelines of development work, including the technical effort and resources required Architect, design and develop bespoke web applications and PHP modules with standardised tools Collaborate with stakeholders to create technical requirements from user stories Conduct code reviews and provide constructive feedback to developers Work with the Project Manager on cost elements of running the system, 3rd party applications and development Maintain an on-going focus for reducing the technical debt and backlog Take ownership of AWS infrastructure and manage out-of-hours support processes Create and maintain documentation on system architecture, project progress, and software integrations The successful applicant will have at least 5 years' experience with Cake and Laravel PHP and experience working in a senior/leadership position.
Sep 04, 2025
Full time
Technical Lead Warrington - 2 days per week, up to 65k A financial services company based in Warrington are looking to hire a hands on PHP Lead Developer. This role will be responsible for the technical work allocation of the development and/or new features or system enhancements. This role will have day-to-day interaction with business analysts, project managers and other supplier-based developers. Responsibilities will include: Overseeing the support and development of an existing robust web application using PHP and Laravel frameworks Working with an external development team using a Waterfall methodology, as well as managing end-to-end project lifecycles to optimise performance Work closely with the Project Manager and external developers to allocate development resource Translating business priorities and user stories into forecast timelines of development work, including the technical effort and resources required Architect, design and develop bespoke web applications and PHP modules with standardised tools Collaborate with stakeholders to create technical requirements from user stories Conduct code reviews and provide constructive feedback to developers Work with the Project Manager on cost elements of running the system, 3rd party applications and development Maintain an on-going focus for reducing the technical debt and backlog Take ownership of AWS infrastructure and manage out-of-hours support processes Create and maintain documentation on system architecture, project progress, and software integrations The successful applicant will have at least 5 years' experience with Cake and Laravel PHP and experience working in a senior/leadership position.
