Are you an experienced Group Credit Controller and want to work for a very established and successful business? You will be experienced within manufacturing, ideally be CICM qualified and have experience of foreign currency. There is a salary of up to £45,000 along with a fantastic benefits package. An immediate start is available! Based in Burnley. The Role: Assessment of credit risk for new and existing customers. Both in terms of buyer solvency risk and political risk. Frequent customer contact to request payment of both overdue and soon to become due invoices. Development and maintenance of customer relationships. Negotiation with customers over payment terms. Maintenance of customer records. Recording and reconciling monies received. Compilation, distribution and periodic review of company credit policy. Compilation, distribution and periodic review of company s conditions of sale. Knowledge of law relating to receivables management. Knowledge of some aspects of contract law. Ensuring that conditions of sale are incorporated into the company s contracts with its customers. Negotiation with underwriters for renewal of company credit insurance policy. Administration of credit insurance policy. Ensuring that policy terms are adhered to. Filing and administration of claims under the policy. Negotiation with suppliers of credit information to achieve most cost-effective solution. Periodic responsibility for negotiating, administering and presenting documents under letters of credit. Knowledge of insolvency procedures. Responsible for the resolution of customer invoice queries and disputes in tandem with the sales department. Administration of the online payments About You: A can-do attitude and positive approach to tasks. Ability to multi-task. Excellent communication skills. Good Excel skills. Good systems knowledge. The ability to prioritise tasks, meet tight deadlines and adapt to changing needs. Ability to reconcile accounts and have excellent attention to detail. A commitment to providing excellent customer service. Excellent ability to investigate and analyse a problem or situation beyond routine questioning. Ability to work in an organised and methodical manner. Benefits: You will be working a 40 hour week 1pm finish on a Friday! On site gym Annual profit share 32 days holiday including bank holidays Pension Flexible leave
Sep 01, 2025
Full time
Are you an experienced Group Credit Controller and want to work for a very established and successful business? You will be experienced within manufacturing, ideally be CICM qualified and have experience of foreign currency. There is a salary of up to £45,000 along with a fantastic benefits package. An immediate start is available! Based in Burnley. The Role: Assessment of credit risk for new and existing customers. Both in terms of buyer solvency risk and political risk. Frequent customer contact to request payment of both overdue and soon to become due invoices. Development and maintenance of customer relationships. Negotiation with customers over payment terms. Maintenance of customer records. Recording and reconciling monies received. Compilation, distribution and periodic review of company credit policy. Compilation, distribution and periodic review of company s conditions of sale. Knowledge of law relating to receivables management. Knowledge of some aspects of contract law. Ensuring that conditions of sale are incorporated into the company s contracts with its customers. Negotiation with underwriters for renewal of company credit insurance policy. Administration of credit insurance policy. Ensuring that policy terms are adhered to. Filing and administration of claims under the policy. Negotiation with suppliers of credit information to achieve most cost-effective solution. Periodic responsibility for negotiating, administering and presenting documents under letters of credit. Knowledge of insolvency procedures. Responsible for the resolution of customer invoice queries and disputes in tandem with the sales department. Administration of the online payments About You: A can-do attitude and positive approach to tasks. Ability to multi-task. Excellent communication skills. Good Excel skills. Good systems knowledge. The ability to prioritise tasks, meet tight deadlines and adapt to changing needs. Ability to reconcile accounts and have excellent attention to detail. A commitment to providing excellent customer service. Excellent ability to investigate and analyse a problem or situation beyond routine questioning. Ability to work in an organised and methodical manner. Benefits: You will be working a 40 hour week 1pm finish on a Friday! On site gym Annual profit share 32 days holiday including bank holidays Pension Flexible leave
About us Avencia are partnered with a global insurer and member of the Talanx Group who are looking to recruit an Underwriting Operations Analyst. This is an operational role, suited to someone who enjoys optimising processes, supporting underwriting teams, and delivering operational excellence. The role This position sits within the Long Tail hub of the Operations team. The team works closely with Professional Lines, Financial Lines, and Credit & Political Risk Underwriters based in London. The Underwriting Operations Analyst will provide operational services, including Pre-Bind and Post-Bind support to underwriters. In addition, the role involves working with the Operations team to refine support provided to underwriting teams and transforming processes to ensure efficiency and high service standards. This role would suit an individual with prior experience in the insurance industry, with a background or interest in operational work. Key accountabilities Underwriting Administration Manage the team mailbox and ensure correspondence is handled efficiently Transfer underwriting information and correspondence into the document management system where appropriate Input data for all policy types and endorsements using the underwriting data entry system on behalf of the team Enter data into any relevant team systems Ensure timely, efficient and accurate workflow processes are followed from start to finish Data Quality Monitor and review policy data input, ensuring compliance with data quality protocols Maintain error rates in line with company standards and expectations Managing Relationships Support the Operations team by delivering high-quality service to the business Develop and maintain strong, long-term relationships with underwriters and brokers through excellent service Risk and Controls Ensure all risks comply with regulatory and compliance checks, in line with underwriting guidelines and group policies Implement and maintain process controls to ensure accuracy and quality of output Process Improvement Make suggestions for process improvements within your role Enhance the effectiveness of services and systems used in the Operations team Participate in special underwriting projects where required Credit Control Reconcile and investigate accounting queries, including regular reports and account-specific queries Reporting Support MI and regulatory reporting when required Analyse data and prepare reports for underwriters and the wider business IT Develop a strong understanding of IT systems used within the role Attend key user groups to remain informed of system changes and provide feedback Skills & experience Essential Previous experience in an insurance role Intermediate MS Office skills (Outlook, Excel) A-levels or equivalent (higher qualifications desirable) Desirable Knowledge of the London Market and underwriting practices (desirable) Working towards CII or another industry-recognised qualification (desirable) Benefits 28 days annual leave plus bank holidays Private medical and dental Company pension scheme Study support package for CII qualifications
Sep 01, 2025
Full time
About us Avencia are partnered with a global insurer and member of the Talanx Group who are looking to recruit an Underwriting Operations Analyst. This is an operational role, suited to someone who enjoys optimising processes, supporting underwriting teams, and delivering operational excellence. The role This position sits within the Long Tail hub of the Operations team. The team works closely with Professional Lines, Financial Lines, and Credit & Political Risk Underwriters based in London. The Underwriting Operations Analyst will provide operational services, including Pre-Bind and Post-Bind support to underwriters. In addition, the role involves working with the Operations team to refine support provided to underwriting teams and transforming processes to ensure efficiency and high service standards. This role would suit an individual with prior experience in the insurance industry, with a background or interest in operational work. Key accountabilities Underwriting Administration Manage the team mailbox and ensure correspondence is handled efficiently Transfer underwriting information and correspondence into the document management system where appropriate Input data for all policy types and endorsements using the underwriting data entry system on behalf of the team Enter data into any relevant team systems Ensure timely, efficient and accurate workflow processes are followed from start to finish Data Quality Monitor and review policy data input, ensuring compliance with data quality protocols Maintain error rates in line with company standards and expectations Managing Relationships Support the Operations team by delivering high-quality service to the business Develop and maintain strong, long-term relationships with underwriters and brokers through excellent service Risk and Controls Ensure all risks comply with regulatory and compliance checks, in line with underwriting guidelines and group policies Implement and maintain process controls to ensure accuracy and quality of output Process Improvement Make suggestions for process improvements within your role Enhance the effectiveness of services and systems used in the Operations team Participate in special underwriting projects where required Credit Control Reconcile and investigate accounting queries, including regular reports and account-specific queries Reporting Support MI and regulatory reporting when required Analyse data and prepare reports for underwriters and the wider business IT Develop a strong understanding of IT systems used within the role Attend key user groups to remain informed of system changes and provide feedback Skills & experience Essential Previous experience in an insurance role Intermediate MS Office skills (Outlook, Excel) A-levels or equivalent (higher qualifications desirable) Desirable Knowledge of the London Market and underwriting practices (desirable) Working towards CII or another industry-recognised qualification (desirable) Benefits 28 days annual leave plus bank holidays Private medical and dental Company pension scheme Study support package for CII qualifications