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crm implementation consultant
SF Recruitment
Functional Consultant
SF Recruitment City, Birmingham
Functional Consultant with at least five years experience translating customers business process into Nav or business central solutions is sought on a remote basis by an international consultancy based in the Midlands. With extensive acquisitional growth this Functional Consultant will join a dynamic, highly skilled team focussing on implementing new systems and software for clients delivering a best in class service level that has been at the cornerstone on this organisations year on year double digit growth. This role would suit a Functional Consultant with a product delivery mindset and entrepreneurial spirit who is looking for a collaborative, autonomous team in which to progress quickly. In return this Functional Consultant can expect excellent personal development opportunities with long term flexibility plus excellent earning potential. This Functional Consultant based in the UK should have most of the following key skills: - At least 3 years' Nav or Business central experience - Proven experience operating in a client facing, functional consultant role - Excellent stakeholder engagement skills - Experience working with customers to shape product development and implementation - An entrepreneurial spirit with the dive to progress quickly In return this Functional Consultant based in the UK will receive: - Starting salary of up to £80,000 - Bonus scheme - Long term remote working with expensible trip to the office once every few months - Incremental salary increases - pension scheme - Commitment to training and personal development - Well-structured fast track progression pathway - 25 days annual leave So if you are a Functional Consultant with strong Nav/ BC skills who wants to join an organisation committed to helping their employees progress quickly within an autonomous, progressive working environment then please apply now to be considered Functional Consultant UK £80,000 plus bonus Microsoft, Dynamics365, CRM, ERP, Azure, business central, AL, Nav
Sep 04, 2025
Full time
Functional Consultant with at least five years experience translating customers business process into Nav or business central solutions is sought on a remote basis by an international consultancy based in the Midlands. With extensive acquisitional growth this Functional Consultant will join a dynamic, highly skilled team focussing on implementing new systems and software for clients delivering a best in class service level that has been at the cornerstone on this organisations year on year double digit growth. This role would suit a Functional Consultant with a product delivery mindset and entrepreneurial spirit who is looking for a collaborative, autonomous team in which to progress quickly. In return this Functional Consultant can expect excellent personal development opportunities with long term flexibility plus excellent earning potential. This Functional Consultant based in the UK should have most of the following key skills: - At least 3 years' Nav or Business central experience - Proven experience operating in a client facing, functional consultant role - Excellent stakeholder engagement skills - Experience working with customers to shape product development and implementation - An entrepreneurial spirit with the dive to progress quickly In return this Functional Consultant based in the UK will receive: - Starting salary of up to £80,000 - Bonus scheme - Long term remote working with expensible trip to the office once every few months - Incremental salary increases - pension scheme - Commitment to training and personal development - Well-structured fast track progression pathway - 25 days annual leave So if you are a Functional Consultant with strong Nav/ BC skills who wants to join an organisation committed to helping their employees progress quickly within an autonomous, progressive working environment then please apply now to be considered Functional Consultant UK £80,000 plus bonus Microsoft, Dynamics365, CRM, ERP, Azure, business central, AL, Nav
Lead Developer - Dynamics CRM
Hays Technology City, Birmingham
Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include: Directing activities to maximise effectiveness using an Agile, iteration-based approach. Identification of training / development needs and implementation of training where required. Request and review development approaches for project work. Ensure documentation is created and maintained as appropriate. Identify and implement department efficiency improvements. Ensure development projects are delivered on time, meet business requirements and goals, fulfil end-user requirements. Assist with identifying and resolving systems issues. Work with business analysts to ensure the development function follows a robust process where audit controls can be evidenced. Define the development tool set. Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the GDC. Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications. Create procedures and processes to design, develop, and install enhancements and upgrades to systems and application software. Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing. Coach project and scrum teams in development standards and best practice, review techniques used for all types of development practiced. Provide development support to other internal IT teams when required Produce project estimates and work closely with the business analysts to ensure project work is delivered to required timescales and quality levels. Provide regular reports to senior management to demonstrate progress of the development function. Provide development sign-out for releases to Production. What you'll need to succeed Demonstrable hands-on experience in developing and customising solutions using C#, TypeScript and Power Platform Solutions using Power Pages, Power Apps, Flows. Development management within a team using .net, C# in an Agile environment Experience in documenting defects/enhancements and implementing solutions. Working with agile development methodology using Azure DevOps. Experience in continuous integration / continuous development (CI/CD) pipelines. Demonstrable experience of hands-on data migration / integration using 3rd party systems or similar technologies. Knowledge of Audit requirements for a development function. Strong lead Developer who can encourage excellence and motivation within teams. Knowledge of service-orientated-architecture and building enterprise scale applications. Experience of working with TypeScript framework. Achieving Results - Be aware of key business objectives What you'll get in return Competitive salary 27 days' holiday plus bank holidays Flexi time Excellent pension contributions Buy/Sell annual leave Staff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 02, 2025
Full time
Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include: Directing activities to maximise effectiveness using an Agile, iteration-based approach. Identification of training / development needs and implementation of training where required. Request and review development approaches for project work. Ensure documentation is created and maintained as appropriate. Identify and implement department efficiency improvements. Ensure development projects are delivered on time, meet business requirements and goals, fulfil end-user requirements. Assist with identifying and resolving systems issues. Work with business analysts to ensure the development function follows a robust process where audit controls can be evidenced. Define the development tool set. Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the GDC. Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications. Create procedures and processes to design, develop, and install enhancements and upgrades to systems and application software. Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing. Coach project and scrum teams in development standards and best practice, review techniques used for all types of development practiced. Provide development support to other internal IT teams when required Produce project estimates and work closely with the business analysts to ensure project work is delivered to required timescales and quality levels. Provide regular reports to senior management to demonstrate progress of the development function. Provide development sign-out for releases to Production. What you'll need to succeed Demonstrable hands-on experience in developing and customising solutions using C#, TypeScript and Power Platform Solutions using Power Pages, Power Apps, Flows. Development management within a team using .net, C# in an Agile environment Experience in documenting defects/enhancements and implementing solutions. Working with agile development methodology using Azure DevOps. Experience in continuous integration / continuous development (CI/CD) pipelines. Demonstrable experience of hands-on data migration / integration using 3rd party systems or similar technologies. Knowledge of Audit requirements for a development function. Strong lead Developer who can encourage excellence and motivation within teams. Knowledge of service-orientated-architecture and building enterprise scale applications. Experience of working with TypeScript framework. Achieving Results - Be aware of key business objectives What you'll get in return Competitive salary 27 days' holiday plus bank holidays Flexi time Excellent pension contributions Buy/Sell annual leave Staff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Surrey County Council
Connect to Work Team Leader
Surrey County Council Reigate, Surrey
The starting salary for this role is 47,142 per annum based on a 36-hour working week. This is a 2-year fixed term post, with the potential for a further 3-year extension when funding is confirmed. Surrey County Council is launching a new function to deliver the Connect to Work programme, supporting people with complex barriers to find and maintain work. As Team Leader, you will play a key role in establishing the programme and supporting a team of Employment Specialists to deliver support to local residents. This role is ideal for those passionate about driving meaningful change and having local impact by supporting people into employment through effective leadership. The role is hybrid with at least one day a week in Woodhatch Place, Reigate (usually Tuesday). The job will require some travel to other locations in Surrey and occasionally further afield. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team The Economy and Growth function, consisting of over 40 people, is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes 50 billion annually to the UK economy. We are establishing a new programme within the Economy and Growth function to deliver the 'Connect to Work' supported employment programme. This ambitious new initiative is part of a national roll-out by the Department for Work and Pensions (DWP). Launched through the government's 'Get Britain Working' White Paper, this initiative is part of a broader range of programmes addressing skills gaps, responding to employer need and driving local growth to achieve the best outcomes. Connect to Work will use the established model of Individual Placement and Support (IPS) which is an evidence-based 'place then train' method of supported employment. About the Role This role will be crucial to the successful delivery of the Connect to Work programme. You will lead a team of up to 6-8 Employment Specialists (by year two) in a fast-paced, target-driven environment-ensuring they have the tools, resources, and relationships needed to manage their caseloads effectively and meet programme targets. While Employment Specialists support participants using the IPS model and aim for high Fidelity, you will also manage a small caseload, working directly with those furthest from the labour market to help them secure and sustain paid employment. You will foster a positive, collaborative team environment and promote shared ownership of targets across the wider Economy and Growth function. You will lead efforts to promote the programme through a variety of referral sources-health and social care, the voluntary sector, and other local authority services-embedding best practice and ensuring IPS principles remain central to delivery. You will work closely with the Programme Delivery Manager and Programme Coordinator to ensure data reporting requirements are captured accurately and to meet contractual arrangements. This will include working with the Programme Coordinator to ensure activity is accurately captured in the Client Management System (CRM) to review customer journey and identify where performance needs to improve through weekly check-ins and cross team case reviews. You will also support employer relationships, including establishing new relationships with anchor organisations across Surrey. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience in supporting implementation and delivery of a similar supported employment programme, preferably IPS Evidenced experience and success in employer engagement practice leading to sustained employment for people who have faced barriers to employment Managing, supervising and coaching front line staff in employment support (or similar) settings Cultivating a high performing team environment that is focused on exceeding programme targets, preferably in supported employment settings Strong understanding of the employment support landscape Excellent communication skills Application Questions To apply, please send a copy of your CV and outline your experience and suitability for the role responding to these two questions: Please give us examples of managing a high performing, target driven and motivated team in a supported employment programme, (preferably IPS). Please tell us about your experience working with employers to deliver a successful employment programme (ideally in a local authority setting). Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes on 21st September 2025 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Sep 02, 2025
Contractor
The starting salary for this role is 47,142 per annum based on a 36-hour working week. This is a 2-year fixed term post, with the potential for a further 3-year extension when funding is confirmed. Surrey County Council is launching a new function to deliver the Connect to Work programme, supporting people with complex barriers to find and maintain work. As Team Leader, you will play a key role in establishing the programme and supporting a team of Employment Specialists to deliver support to local residents. This role is ideal for those passionate about driving meaningful change and having local impact by supporting people into employment through effective leadership. The role is hybrid with at least one day a week in Woodhatch Place, Reigate (usually Tuesday). The job will require some travel to other locations in Surrey and occasionally further afield. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team The Economy and Growth function, consisting of over 40 people, is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes 50 billion annually to the UK economy. We are establishing a new programme within the Economy and Growth function to deliver the 'Connect to Work' supported employment programme. This ambitious new initiative is part of a national roll-out by the Department for Work and Pensions (DWP). Launched through the government's 'Get Britain Working' White Paper, this initiative is part of a broader range of programmes addressing skills gaps, responding to employer need and driving local growth to achieve the best outcomes. Connect to Work will use the established model of Individual Placement and Support (IPS) which is an evidence-based 'place then train' method of supported employment. About the Role This role will be crucial to the successful delivery of the Connect to Work programme. You will lead a team of up to 6-8 Employment Specialists (by year two) in a fast-paced, target-driven environment-ensuring they have the tools, resources, and relationships needed to manage their caseloads effectively and meet programme targets. While Employment Specialists support participants using the IPS model and aim for high Fidelity, you will also manage a small caseload, working directly with those furthest from the labour market to help them secure and sustain paid employment. You will foster a positive, collaborative team environment and promote shared ownership of targets across the wider Economy and Growth function. You will lead efforts to promote the programme through a variety of referral sources-health and social care, the voluntary sector, and other local authority services-embedding best practice and ensuring IPS principles remain central to delivery. You will work closely with the Programme Delivery Manager and Programme Coordinator to ensure data reporting requirements are captured accurately and to meet contractual arrangements. This will include working with the Programme Coordinator to ensure activity is accurately captured in the Client Management System (CRM) to review customer journey and identify where performance needs to improve through weekly check-ins and cross team case reviews. You will also support employer relationships, including establishing new relationships with anchor organisations across Surrey. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience in supporting implementation and delivery of a similar supported employment programme, preferably IPS Evidenced experience and success in employer engagement practice leading to sustained employment for people who have faced barriers to employment Managing, supervising and coaching front line staff in employment support (or similar) settings Cultivating a high performing team environment that is focused on exceeding programme targets, preferably in supported employment settings Strong understanding of the employment support landscape Excellent communication skills Application Questions To apply, please send a copy of your CV and outline your experience and suitability for the role responding to these two questions: Please give us examples of managing a high performing, target driven and motivated team in a supported employment programme, (preferably IPS). Please tell us about your experience working with employers to deliver a successful employment programme (ideally in a local authority setting). Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes on 21st September 2025 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Senior Functional Consultant - Dynamics 365 CE
Akkodis
Senior Functional Consultant - Dynamics 365 CE (phone number removed) depending on experience Remote with travel to client site All candidates that apply need to be eligible for UK Security Clearance Role Overview I've partnered with an established Microsoft Partner in the UK who are looking for an experienced Senior Functional Consultant to join their growing practice. If successful, you'll be key in leading strategic client engagements to design and deliver innovative Dynamics 365 and Power Platform solutions which leverage the wider MS platform. What you'll be doing Lead client meetings to advise on business and technology strategies, aligning Microsoft solutions with business needs. Manage executive-level stakeholder relationships to enhance client and partner engagement. Provide advanced analysis of Microsoft Dynamics and Power Platform solutions, offering reliable service implementation estimates. Leading/contributing to proposals, RFPs, bids and proposition development Oversee project planning and delivery using agile methodologies, managing cross-functional teams and risks. Required experience 4+ years as a Dynamics 365 Consultant Experience in consulting or relevant area of business advisory Demonstration of sound functional expertise of CRM and ERP technology, business processes, various applications, and cloud deployment Required certifications Professional degree (Masters-level or above) in Computer Science, Engineering, Finance or Business Technical certifications based on Microsoft Business Applications domain/service offering (Dynamics 365, Power Platform, Copilot, Azure) Must hold or be eligible for UK Government Security Clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 02, 2025
Full time
Senior Functional Consultant - Dynamics 365 CE (phone number removed) depending on experience Remote with travel to client site All candidates that apply need to be eligible for UK Security Clearance Role Overview I've partnered with an established Microsoft Partner in the UK who are looking for an experienced Senior Functional Consultant to join their growing practice. If successful, you'll be key in leading strategic client engagements to design and deliver innovative Dynamics 365 and Power Platform solutions which leverage the wider MS platform. What you'll be doing Lead client meetings to advise on business and technology strategies, aligning Microsoft solutions with business needs. Manage executive-level stakeholder relationships to enhance client and partner engagement. Provide advanced analysis of Microsoft Dynamics and Power Platform solutions, offering reliable service implementation estimates. Leading/contributing to proposals, RFPs, bids and proposition development Oversee project planning and delivery using agile methodologies, managing cross-functional teams and risks. Required experience 4+ years as a Dynamics 365 Consultant Experience in consulting or relevant area of business advisory Demonstration of sound functional expertise of CRM and ERP technology, business processes, various applications, and cloud deployment Required certifications Professional degree (Masters-level or above) in Computer Science, Engineering, Finance or Business Technical certifications based on Microsoft Business Applications domain/service offering (Dynamics 365, Power Platform, Copilot, Azure) Must hold or be eligible for UK Government Security Clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Operations Director
Lonsite Limited
Operations Director Lonsite Limited London, UK Lonsite is a specialist construction recruitment agency supplying skilled labour to major UK infrastructure projects (nuclear, rail, aviation, water, energy & defence). We combine boutique agility with market-leading compliance and expertise. We re seeking an Operations Director to drive strategic growth, optimise margins and scale our new White Collar Permanent Recruitment service. You ll lead all operational functions, P&L performance, technology integration and team development, reporting to the Founding Director. Key Responsibilities Develop and execute strategies to deliver ambitious revenue and margin targets. Oversee daily operations, streamline processes and champion health, safety, sustainability & compliance. Lead selection, implementation and optimisation of CRM/ATS platforms and digital transformation initiatives. Manage budgets, cash flow and client financial health, delivering regular performance reports. Build a high-performing team: hire, coach and develop staff, and deliver development sessions. Generate billings, covering permanent assignments until a specialist consultant is in place. Strengthen client relationships, win new accounts and act as senior escalation point. Represent Lonsite at industry events and support brand development. Person Specification Director-level experience in construction or engineering recruitment (labour supply & permanent search). Proven track record of driving significant revenue growth and margin improvement. Strong commercial acumen, financial management and stakeholder engagement skills. Excellent leadership, change-management and communication abilities. Deep understanding of major infrastructure markets. What We Offer Six-figure salary package plus performance bonus Private healthcare and other benefits Clear progression: opportunity to step into the Managing Director role within 2 4 years Genuine board-level influence and career development This list is not exhaustive and other duties may be required as the role and business evolve. To apply, please send your CV and a brief cover letter. Lonsite is an equal-opportunity employer.
Sep 01, 2025
Full time
Operations Director Lonsite Limited London, UK Lonsite is a specialist construction recruitment agency supplying skilled labour to major UK infrastructure projects (nuclear, rail, aviation, water, energy & defence). We combine boutique agility with market-leading compliance and expertise. We re seeking an Operations Director to drive strategic growth, optimise margins and scale our new White Collar Permanent Recruitment service. You ll lead all operational functions, P&L performance, technology integration and team development, reporting to the Founding Director. Key Responsibilities Develop and execute strategies to deliver ambitious revenue and margin targets. Oversee daily operations, streamline processes and champion health, safety, sustainability & compliance. Lead selection, implementation and optimisation of CRM/ATS platforms and digital transformation initiatives. Manage budgets, cash flow and client financial health, delivering regular performance reports. Build a high-performing team: hire, coach and develop staff, and deliver development sessions. Generate billings, covering permanent assignments until a specialist consultant is in place. Strengthen client relationships, win new accounts and act as senior escalation point. Represent Lonsite at industry events and support brand development. Person Specification Director-level experience in construction or engineering recruitment (labour supply & permanent search). Proven track record of driving significant revenue growth and margin improvement. Strong commercial acumen, financial management and stakeholder engagement skills. Excellent leadership, change-management and communication abilities. Deep understanding of major infrastructure markets. What We Offer Six-figure salary package plus performance bonus Private healthcare and other benefits Clear progression: opportunity to step into the Managing Director role within 2 4 years Genuine board-level influence and career development This list is not exhaustive and other duties may be required as the role and business evolve. To apply, please send your CV and a brief cover letter. Lonsite is an equal-opportunity employer.
Microsoft Dynamics Consultant
Erin Associates Penrith, Cumbria
Microsoft Dynamics Consultant - Hybrid £500 p/d - 3 months contract with possible extension This award-winning and growing software company are looking for a Microsoft Dynamics Consultant with strong experience as a Technical Architect on Dynamics 365 CRM projects to join their team. This Microsoft Dynamics Consultant will provide consultancy and hands-on support in implementing Dynamics 365 Contact Centre and CRM. You will provide guidance and act as a PM through best practices, solution design and platform capabilities. Required: Strong experience in as a Technical Architect on Dynamics 365 CRM projects. Deep understanding of Dynamics 365 CRM modules and the Microsoft Power Platform. Excellent experience designing and documenting comprehensive technical solutions. Excellent stakeholder management on platform capabilities and constraints. Microsoft Certification in Dynamics 365 and Power Platform. Experience with the Contact Centre module and Microsoft Purview data governance. Experience working in Life Insurance and Financial Services Products. The role will see you join a well-established business that has grown significantly over the past 3 years. You will be providing strategic input to design teams and stakeholders on Dynamics 365 CRM and Power Platform capabilities as well as managing the day to day implementation of features into the Dynamics environment! This is initially a 3-month contract with the possibility to extend!Contact - Alex PalmerIf you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Sep 01, 2025
Full time
Microsoft Dynamics Consultant - Hybrid £500 p/d - 3 months contract with possible extension This award-winning and growing software company are looking for a Microsoft Dynamics Consultant with strong experience as a Technical Architect on Dynamics 365 CRM projects to join their team. This Microsoft Dynamics Consultant will provide consultancy and hands-on support in implementing Dynamics 365 Contact Centre and CRM. You will provide guidance and act as a PM through best practices, solution design and platform capabilities. Required: Strong experience in as a Technical Architect on Dynamics 365 CRM projects. Deep understanding of Dynamics 365 CRM modules and the Microsoft Power Platform. Excellent experience designing and documenting comprehensive technical solutions. Excellent stakeholder management on platform capabilities and constraints. Microsoft Certification in Dynamics 365 and Power Platform. Experience with the Contact Centre module and Microsoft Purview data governance. Experience working in Life Insurance and Financial Services Products. The role will see you join a well-established business that has grown significantly over the past 3 years. You will be providing strategic input to design teams and stakeholders on Dynamics 365 CRM and Power Platform capabilities as well as managing the day to day implementation of features into the Dynamics environment! This is initially a 3-month contract with the possibility to extend!Contact - Alex PalmerIf you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
GI Group
Customer Service Executive (Energy & Utilities)
GI Group City, London
Our client's heat networks business designs, builds and operates low carbon heat networks across three UK cities: London, Bristol and Midlothian (just south of Edinburgh). Through these heat networks they deliver low carbon, reliable heating and hot water (and sometime cooling) to both business and residential buildings connected to their heat networks. They work with outsourced partners to deliver their day-to-day metering, billing and customer service (MBCS), out of hours (OOH) support and onsite maintenance and servicing of our assets. This role will sit in a central department of Customer Experience and Communications, reporting to the Customer Operations Manager. The role is focused on: Working with their regional Delivery and Operations teams and Asset Management team to ensure they are onboarding new buildings and customers to their heat network smoothly with all relevant back-office process completed on time; Supporting their out-sourced MBCS partner to ensure they can delivery excellent service and support to our customers. Being one of the first points of contact for their MBCS partner to escalate customer queries and fielding these or escalating upwards as appropriate. Collating and producing relevant reporting on key metrics and KPIs to allow effective oversight on performance of customer service and internal reporting requirements. Ensuring our out-sourced metering, billing and customer service provider and out of hours service providers are fulfilling its contractual duties to deliver excellent service, leading to excellent customer satisfaction. This role requires strong problem-solving skills, a customer-centric approach, proactiveness and the ability to collaborate with multiple departments to deliver effective solutions. Duties:- Ensuring new and retrofit building connections and end-user customers are onboarded on the CRM in a timely manner. Co-ordinate with regional teams and customer experience colleagues on onboarding of new sites and customers with our service partners and clients. Managing and ensuring that Heat Supply agreements are completed and uploaded on the CRM by the MBCS provider. Validation and collation of monthly customer reporting against service level agreements (SLAs) including Customer contact, compliance and Metering. Supporting on drafting and issuing of customer communications including; maintenance and outage communications, customer onboarding communications and complaints resolution communications. Supporting training to outsourced customer care team. Supporting implementation of service improvements as identified by customer experience colleagues Compilation of customer service data for both internal and external (e.g. Heat Trust and Ofgem) reporting. Engaging proactively with stakeholders both internally and externally. Planning and delivering customer engagement events alongside the customer experience team. Knowledge and Skills We are looking for an engaged and motivated individual who takes the initiative, can manage their own workload, and prioritise tasks accordingly. You will be proactive in your approach and will enjoy taking ownership of your role and able to engage quickly with people and build relationships. You will enjoy interacting and engaging with others. As this is a fast-paced and entrepreneurial team you will be comfortable working both in this kind of dynamic environment but also able to function in a large business with established processes and governance. You will have: Knowledge of a consumer services sector (utilities, communications., banking) and consumer protection regulation. Knowledge of metering & billing platforms. It would be desirable to have working knowledge of the district heating sector. Considerable working knowledge of customer relationship management (CRM) tools and high comfort level with digital technology Excellent verbal and written communication skills. Excellent organisational skills and ability to prioritise and manage conflicting deadlines to ensure priorities are delivered It is highly desirable to have strong Excel skills as the role will involve interrogating data. Empathy and a customer centric approach to service delivery. Approachable, helpful, and friendly personality that brings positivity to the work environment Qualifications and Experience 2-3 years-experience working within a consumer services sector (e.g. Utilities, communications, banking). Ability to manage multiple tasks in a fast-paced environment. Fast learner with great attention to detail and high level of accuracy. For more information on this excellent opportunity with our market leading renewable energy client, please contact the recruitment team or apply online & we will get back to you. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Business in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Sep 01, 2025
Seasonal
Our client's heat networks business designs, builds and operates low carbon heat networks across three UK cities: London, Bristol and Midlothian (just south of Edinburgh). Through these heat networks they deliver low carbon, reliable heating and hot water (and sometime cooling) to both business and residential buildings connected to their heat networks. They work with outsourced partners to deliver their day-to-day metering, billing and customer service (MBCS), out of hours (OOH) support and onsite maintenance and servicing of our assets. This role will sit in a central department of Customer Experience and Communications, reporting to the Customer Operations Manager. The role is focused on: Working with their regional Delivery and Operations teams and Asset Management team to ensure they are onboarding new buildings and customers to their heat network smoothly with all relevant back-office process completed on time; Supporting their out-sourced MBCS partner to ensure they can delivery excellent service and support to our customers. Being one of the first points of contact for their MBCS partner to escalate customer queries and fielding these or escalating upwards as appropriate. Collating and producing relevant reporting on key metrics and KPIs to allow effective oversight on performance of customer service and internal reporting requirements. Ensuring our out-sourced metering, billing and customer service provider and out of hours service providers are fulfilling its contractual duties to deliver excellent service, leading to excellent customer satisfaction. This role requires strong problem-solving skills, a customer-centric approach, proactiveness and the ability to collaborate with multiple departments to deliver effective solutions. Duties:- Ensuring new and retrofit building connections and end-user customers are onboarded on the CRM in a timely manner. Co-ordinate with regional teams and customer experience colleagues on onboarding of new sites and customers with our service partners and clients. Managing and ensuring that Heat Supply agreements are completed and uploaded on the CRM by the MBCS provider. Validation and collation of monthly customer reporting against service level agreements (SLAs) including Customer contact, compliance and Metering. Supporting on drafting and issuing of customer communications including; maintenance and outage communications, customer onboarding communications and complaints resolution communications. Supporting training to outsourced customer care team. Supporting implementation of service improvements as identified by customer experience colleagues Compilation of customer service data for both internal and external (e.g. Heat Trust and Ofgem) reporting. Engaging proactively with stakeholders both internally and externally. Planning and delivering customer engagement events alongside the customer experience team. Knowledge and Skills We are looking for an engaged and motivated individual who takes the initiative, can manage their own workload, and prioritise tasks accordingly. You will be proactive in your approach and will enjoy taking ownership of your role and able to engage quickly with people and build relationships. You will enjoy interacting and engaging with others. As this is a fast-paced and entrepreneurial team you will be comfortable working both in this kind of dynamic environment but also able to function in a large business with established processes and governance. You will have: Knowledge of a consumer services sector (utilities, communications., banking) and consumer protection regulation. Knowledge of metering & billing platforms. It would be desirable to have working knowledge of the district heating sector. Considerable working knowledge of customer relationship management (CRM) tools and high comfort level with digital technology Excellent verbal and written communication skills. Excellent organisational skills and ability to prioritise and manage conflicting deadlines to ensure priorities are delivered It is highly desirable to have strong Excel skills as the role will involve interrogating data. Empathy and a customer centric approach to service delivery. Approachable, helpful, and friendly personality that brings positivity to the work environment Qualifications and Experience 2-3 years-experience working within a consumer services sector (e.g. Utilities, communications, banking). Ability to manage multiple tasks in a fast-paced environment. Fast learner with great attention to detail and high level of accuracy. For more information on this excellent opportunity with our market leading renewable energy client, please contact the recruitment team or apply online & we will get back to you. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Business in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
RecruitmentRevolution.com
Client Onboarding Consultant / Trainer - eCom ERP SaaS. Hybrid
RecruitmentRevolution.com Grantham, Lincolnshire
Ready to join a trusted Award Winning tech brand? Are you looking for a new opportunity where you can actually make a difference and be pivotal in making change happen, driving processes forward and being recognised for your achievements in return? For the past 20 years we've been building awesome software that connects all parts of the business - from marketplace, eCommerce and EPOS integrations such as Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: Client Onboarding Consultant / Trainer Grantham, Lincolnshire Office Based 2 / Hybrid Working / Travel to Client Sites as Required 3 days onsite during role onboarding. £40,000 - £50,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, Wholesale, Warehouse and Distribution businesses Your Background / Skills: Software Implementation, Software Demonstration / Training, Customer Services and Support, Excellent Communication, ERP Software solutions and consultancy The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the Client Onboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed, particularly for Configurations/application software set up, BPR, and Data migrations, leading to a successful go live/service delivery. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and how users interact with software will be essential. Knowledge of ERP solutions would be advantageous, including WMS, CRMs, retail/EPOS and Finance solutions. What your day-to-day might look like: • Customer Requirement Gathering - Understanding client's business needs and identifying opportunities where ERP can be integrated into their processes • Software Implementation - Assemble tailored software solutions and overseeing the software implementation process with the software development team • Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly • Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively • Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout the process • Ongoing Development - Participating in regular performance reviews, setting personal development goals for career growth within the company About you: • Proven knowledge and experience in software functionality and implementation (ERP software advantageous) • Experience in software demonstration, training delivery, or customer-facing roles • Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently • A clear understanding of business processes and how to apply software solutions to enhance operational efficiency • Excellent communication skills, with the ability to gather, document, and present customer requirements clearly • Able to manage multiple projects simultaneously while keeping stakeholders informed of progress • Willingness to travel to customer sites as needed (clean, driving licence required) • Excellent customer service and communication skills • Strong analytical and problem-solving skills • Report writing and organisational abilities • Proactive, organised, and able to manage time effectively What's on Offer: • Starting salary of £40k to £50k, based on ability, skills, and experience • Clear career progression path to more senior and managerial positions • Hybrid working • 25 days holiday (option to buy 5 additional) + bank holidays • Enhanced pension scheme • Life cover x4 salary • GP and wellbeing services via 3rd party provider • Discretionary company/performance bonus • Inclusive team environment with opportunities for involvement and development • Career growth within a successful, expanding business • Subsidised gym membership • Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 01, 2025
Full time
Ready to join a trusted Award Winning tech brand? Are you looking for a new opportunity where you can actually make a difference and be pivotal in making change happen, driving processes forward and being recognised for your achievements in return? For the past 20 years we've been building awesome software that connects all parts of the business - from marketplace, eCommerce and EPOS integrations such as Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: Client Onboarding Consultant / Trainer Grantham, Lincolnshire Office Based 2 / Hybrid Working / Travel to Client Sites as Required 3 days onsite during role onboarding. £40,000 - £50,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, Wholesale, Warehouse and Distribution businesses Your Background / Skills: Software Implementation, Software Demonstration / Training, Customer Services and Support, Excellent Communication, ERP Software solutions and consultancy The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the Client Onboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed, particularly for Configurations/application software set up, BPR, and Data migrations, leading to a successful go live/service delivery. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and how users interact with software will be essential. Knowledge of ERP solutions would be advantageous, including WMS, CRMs, retail/EPOS and Finance solutions. What your day-to-day might look like: • Customer Requirement Gathering - Understanding client's business needs and identifying opportunities where ERP can be integrated into their processes • Software Implementation - Assemble tailored software solutions and overseeing the software implementation process with the software development team • Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly • Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively • Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout the process • Ongoing Development - Participating in regular performance reviews, setting personal development goals for career growth within the company About you: • Proven knowledge and experience in software functionality and implementation (ERP software advantageous) • Experience in software demonstration, training delivery, or customer-facing roles • Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently • A clear understanding of business processes and how to apply software solutions to enhance operational efficiency • Excellent communication skills, with the ability to gather, document, and present customer requirements clearly • Able to manage multiple projects simultaneously while keeping stakeholders informed of progress • Willingness to travel to customer sites as needed (clean, driving licence required) • Excellent customer service and communication skills • Strong analytical and problem-solving skills • Report writing and organisational abilities • Proactive, organised, and able to manage time effectively What's on Offer: • Starting salary of £40k to £50k, based on ability, skills, and experience • Clear career progression path to more senior and managerial positions • Hybrid working • 25 days holiday (option to buy 5 additional) + bank holidays • Enhanced pension scheme • Life cover x4 salary • GP and wellbeing services via 3rd party provider • Discretionary company/performance bonus • Inclusive team environment with opportunities for involvement and development • Career growth within a successful, expanding business • Subsidised gym membership • Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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