We're looking for an experienced and driven Shared Service Manager - Systems, Support & Control to join a busy Revenues & Benefits service shared between two local authorities. This is a key senior post responsible for managing critical systems, IT functions, controls and service support - helping to ensure effective administration of Council Tax, Housing Benefit, Business Rates, and all related statutory functions. You'll play a central role in managing staff across different sites, overseeing systems integrity, and ensuring performance and compliance are maintained to the highest standard. The Role Lead the systems administration, IT processes, and data control functions across the Revenues & Benefits Shared Service. Oversee the secure and effective operation of housing benefit, council tax, and NNDR systems. Ensure smooth delivery of year-end processes, system updates and legislative changes across software platforms. Manage the front-facing customer support, visiting officer, and inspector teams, as well as remote staff. Control and monitor system access, user permissions, and reporting for all business-critical systems. Liaise with software suppliers, internal IT, and audit teams to resolve issues and implement improvements. Manage all aspects of system testing, disaster recovery planning, scheduler management, and system housekeeping. Ensure compliance with Data Protection, Gov Connect, and related statutory regulations. Provide management reports, performance updates, and contribute to continuous service improvement. Deputise for the Head of Service as required and contribute to shared service growth opportunities. Key Requirements Significant experience (5+ years) in managing Revenues or Benefits services in a local authority setting. Strong working knowledge of Revenues and Benefits software systems and reporting tools. Skilled in managing multidisciplinary teams across multiple sites and working environments. Proven ability to deliver effective system administration, testing, release management and support. Experience managing large-scale system upgrades, year-end routines, and performance reporting. Confident working with internal/external auditors and government agencies (e.g. DWP, VOA). IRRV Technician qualification or equivalent experience strongly preferred. Excellent communication and leadership skills with a strong focus on service delivery. What you need to do now If you meet the criteria and are available at short notice, please apply with your latest CV. For a confidential chat about the role, click APPLY NOW or contact us directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 04, 2025
Contractor
We're looking for an experienced and driven Shared Service Manager - Systems, Support & Control to join a busy Revenues & Benefits service shared between two local authorities. This is a key senior post responsible for managing critical systems, IT functions, controls and service support - helping to ensure effective administration of Council Tax, Housing Benefit, Business Rates, and all related statutory functions. You'll play a central role in managing staff across different sites, overseeing systems integrity, and ensuring performance and compliance are maintained to the highest standard. The Role Lead the systems administration, IT processes, and data control functions across the Revenues & Benefits Shared Service. Oversee the secure and effective operation of housing benefit, council tax, and NNDR systems. Ensure smooth delivery of year-end processes, system updates and legislative changes across software platforms. Manage the front-facing customer support, visiting officer, and inspector teams, as well as remote staff. Control and monitor system access, user permissions, and reporting for all business-critical systems. Liaise with software suppliers, internal IT, and audit teams to resolve issues and implement improvements. Manage all aspects of system testing, disaster recovery planning, scheduler management, and system housekeeping. Ensure compliance with Data Protection, Gov Connect, and related statutory regulations. Provide management reports, performance updates, and contribute to continuous service improvement. Deputise for the Head of Service as required and contribute to shared service growth opportunities. Key Requirements Significant experience (5+ years) in managing Revenues or Benefits services in a local authority setting. Strong working knowledge of Revenues and Benefits software systems and reporting tools. Skilled in managing multidisciplinary teams across multiple sites and working environments. Proven ability to deliver effective system administration, testing, release management and support. Experience managing large-scale system upgrades, year-end routines, and performance reporting. Confident working with internal/external auditors and government agencies (e.g. DWP, VOA). IRRV Technician qualification or equivalent experience strongly preferred. Excellent communication and leadership skills with a strong focus on service delivery. What you need to do now If you meet the criteria and are available at short notice, please apply with your latest CV. For a confidential chat about the role, click APPLY NOW or contact us directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
The Photographers Gallery is seeking a Finance Manager to join their team at a time of growth and transformation. The Photographers Gallery explores how photography is connecting, captivating and radically changing our world today. The Gallery s programme and spaces - from exhibitions, talks, workshops and digital platforms to the café, shop and galleries - all explore the beauty, complexity, and future of photography. On the borders of busy Oxford Street and vibrant Soho, the Gallery is home to photography experts, novices and the photo-curious; artists and students; tourists and passers-by. With over 240,000 visitors annually, The Gallery is a key attraction within the arts and culture sector in the heart of London. The Finance Manager will support the Head of Finance and work closely with the Finance Officer to deliver an efficient and robust financial service for The Photographers Gallery (TPG) and its trading subsidiary. A pivotal role within a small but impactful team, the Finance Manager will ensure accurate and timely financial reporting, strengthen financial processes and controls, and contribute to strategic decision-making across the organisation. A summary of key duties is as below: Oversee all day-to-day finance operations, including bookkeeping, payroll, VAT returns, reconciliations, purchase and sales ledgers. Prepare quarterly management accounts, budgets, and cashflow reports in collaboration with the Head of Finance. Support in the preparation of the annual accounts and liaise directly with auditors. Ensure compliance with charity accounting standards (SORP), HMRC, VAT and pension requirements. Maintain effective financial systems and controls, working with senior staff to ensure best practice across the organisation. Work closely with budget holders to monitor financial performance and support effective decision making. Contribute to wider organisational initiatives, including digital transformation of finance processes and cross-departmental working groups. About You ACA, ACCA or equivalent qualification (part-qualified considered) or significant relevant finance experience. Experience in financial management and bookkeeping, ideally within the charity or not-for-profit sector. Strong technical skills, including use of accounting systems, Excel, and financial reporting. Excellent organisational skills, accuracy and attention to detail, and the ability to manage confidential information with discretion. Strong communication skills with the ability to collaborate across a range of stakeholders. An interest in the arts, culture, and working in a values-driven environment. We welcome applications from candidates with transferable skills and from all backgrounds. Salary & Working Arrangements Salary: £38,000 £45,000 per annum, depending on experience Contract: Permanent Location: Central London, hybrid working 3 days in office, 2 days remote Pension: 6% gallery contribution, 2% employee contribution Holiday: 25 days per annum, plus bank holidays Staff discount in Gallery Café and Bookshop Free entry to The Photographers Gallery exhibitions Free access to a number of other London galleries and museums via reciprocal agreements Timescales Application deadline: Wednesday 17th September 2025 Interviews: w/c 22nd & 29th September 2025 Ivy Rock Partners are working exclusively with The Photographers Gallery in the recruitment of this position for any enquiries please contact Jake Morrow at Ivy Rock Partners for further information. All direct or third-party applications will be forwarded to Ivy Rock Partners.
Sep 03, 2025
Full time
The Photographers Gallery is seeking a Finance Manager to join their team at a time of growth and transformation. The Photographers Gallery explores how photography is connecting, captivating and radically changing our world today. The Gallery s programme and spaces - from exhibitions, talks, workshops and digital platforms to the café, shop and galleries - all explore the beauty, complexity, and future of photography. On the borders of busy Oxford Street and vibrant Soho, the Gallery is home to photography experts, novices and the photo-curious; artists and students; tourists and passers-by. With over 240,000 visitors annually, The Gallery is a key attraction within the arts and culture sector in the heart of London. The Finance Manager will support the Head of Finance and work closely with the Finance Officer to deliver an efficient and robust financial service for The Photographers Gallery (TPG) and its trading subsidiary. A pivotal role within a small but impactful team, the Finance Manager will ensure accurate and timely financial reporting, strengthen financial processes and controls, and contribute to strategic decision-making across the organisation. A summary of key duties is as below: Oversee all day-to-day finance operations, including bookkeeping, payroll, VAT returns, reconciliations, purchase and sales ledgers. Prepare quarterly management accounts, budgets, and cashflow reports in collaboration with the Head of Finance. Support in the preparation of the annual accounts and liaise directly with auditors. Ensure compliance with charity accounting standards (SORP), HMRC, VAT and pension requirements. Maintain effective financial systems and controls, working with senior staff to ensure best practice across the organisation. Work closely with budget holders to monitor financial performance and support effective decision making. Contribute to wider organisational initiatives, including digital transformation of finance processes and cross-departmental working groups. About You ACA, ACCA or equivalent qualification (part-qualified considered) or significant relevant finance experience. Experience in financial management and bookkeeping, ideally within the charity or not-for-profit sector. Strong technical skills, including use of accounting systems, Excel, and financial reporting. Excellent organisational skills, accuracy and attention to detail, and the ability to manage confidential information with discretion. Strong communication skills with the ability to collaborate across a range of stakeholders. An interest in the arts, culture, and working in a values-driven environment. We welcome applications from candidates with transferable skills and from all backgrounds. Salary & Working Arrangements Salary: £38,000 £45,000 per annum, depending on experience Contract: Permanent Location: Central London, hybrid working 3 days in office, 2 days remote Pension: 6% gallery contribution, 2% employee contribution Holiday: 25 days per annum, plus bank holidays Staff discount in Gallery Café and Bookshop Free entry to The Photographers Gallery exhibitions Free access to a number of other London galleries and museums via reciprocal agreements Timescales Application deadline: Wednesday 17th September 2025 Interviews: w/c 22nd & 29th September 2025 Ivy Rock Partners are working exclusively with The Photographers Gallery in the recruitment of this position for any enquiries please contact Jake Morrow at Ivy Rock Partners for further information. All direct or third-party applications will be forwarded to Ivy Rock Partners.
We're working with a busy central London local authority to recruit a Homeless Casework Support Officer. This is a key role within the Homeless Services team, providing essential support to caseworkers and ensuring the smooth operation of case management processes. You'll be joining a service dedicated to helping vulnerable residents navigate complex housing situations, where your organisation, communication skills, and empathy will make a real difference in people's lives. The Role Liaise with staff, service users, and partner agencies via email and telephone to ensure timely responses and effective case progression. Accurately record and update case information across systems and spreadsheets, maintaining compliance with data protection requirements. Proactively manage queries and workstreams through to resolution, keeping both colleagues and service users informed. Communicate clearly and empathetically with residents, particularly those in challenging or sensitive situations. Draft professional correspondence, compile reports, and ensure that all documentation is clear, accurate, and compliant. Provide day-to-day operational support to caseworkers, enabling them to focus on complex decision-making and frontline interventions. Key Requirements Experience working in or alongside homelessness or housing services. Previous customer service or case management experience in a fast-paced environment. Strong written and numerical skills, with attention to detail and accuracy. Confident and empathetic telephone manner, able to engage with residents in distress. Organised and proactive, with the ability to manage workload effectively under pressure. Comfortable working both independently and collaboratively within a team. What you need to do now If you are interested in this role and meet the criteria above, please send us your application today by clicking APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 02, 2025
Contractor
We're working with a busy central London local authority to recruit a Homeless Casework Support Officer. This is a key role within the Homeless Services team, providing essential support to caseworkers and ensuring the smooth operation of case management processes. You'll be joining a service dedicated to helping vulnerable residents navigate complex housing situations, where your organisation, communication skills, and empathy will make a real difference in people's lives. The Role Liaise with staff, service users, and partner agencies via email and telephone to ensure timely responses and effective case progression. Accurately record and update case information across systems and spreadsheets, maintaining compliance with data protection requirements. Proactively manage queries and workstreams through to resolution, keeping both colleagues and service users informed. Communicate clearly and empathetically with residents, particularly those in challenging or sensitive situations. Draft professional correspondence, compile reports, and ensure that all documentation is clear, accurate, and compliant. Provide day-to-day operational support to caseworkers, enabling them to focus on complex decision-making and frontline interventions. Key Requirements Experience working in or alongside homelessness or housing services. Previous customer service or case management experience in a fast-paced environment. Strong written and numerical skills, with attention to detail and accuracy. Confident and empathetic telephone manner, able to engage with residents in distress. Organised and proactive, with the ability to manage workload effectively under pressure. Comfortable working both independently and collaboratively within a team. What you need to do now If you are interested in this role and meet the criteria above, please send us your application today by clicking APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Senior Grants and Projects Finance Officer Job Title: Senior Grants and Projects Finance Officer Location: Central Oxford Salary: £33,000 - £38,000 Full-time Permanent Position Reporting To: Research Finance Manager Key ResponsibilitiesFinancial Monitoring and Reporting: Manage post-award finances for a portfolio of research projects.Collaborate with non-financial stakeholders and project managers to ensure expenditures align with funder terms and organisational regulations.Provide regular financial reports and support to non-financial stakeholders.Conduct reviews with non-financial stakeholders to discuss project portfolios and address issues.Maintain knowledge of funder financial terms and conditions.Liaise with counterparts in other departments and institutes for shared grants.Prepare ad hoc reports and summaries of meetings.Monitor the Projects Team inbox and respond to queries.Invoicing and Auditing:Handle audits for research groups, ensuring compliance and meeting deadlines.Produce quarterly reports and forecasts for Innovate UK grants.Ensure timely invoicing in accordance with funder procedures. Process and Procedures:Propose and implement improvements to current processes.Document procedures as requiredAdditional ResponsibilitiesRun monthly finance reports for the department.Oversee the closing-out process for projects.Manage accounting for the annual Research Recognition Exercise.Train team members to run reports in the post holder's absence.Perform other tasks as directed by the Research Finance Manager. Selection Criteria - Essential:Degree level education or equivalent experience.Ability to solve complex problems and communicate solutions effectively.Proven financial aptitude and attention to detail.Advanced IT skills, particularly in Excel.Excellent written and oral communication skills.Strong interpersonal skills and ability to develop effective working relationships.Highly organised with the ability to prioritise tasks and meet deadlines.Experience in line management. Desirable:Full or part AAT qualification (or equivalent).Experience in financial management within a similar setting.Experience in research funding administration.Knowledge of financial software, preferably Oracle Financials. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Sep 01, 2025
Full time
Senior Grants and Projects Finance Officer Job Title: Senior Grants and Projects Finance Officer Location: Central Oxford Salary: £33,000 - £38,000 Full-time Permanent Position Reporting To: Research Finance Manager Key ResponsibilitiesFinancial Monitoring and Reporting: Manage post-award finances for a portfolio of research projects.Collaborate with non-financial stakeholders and project managers to ensure expenditures align with funder terms and organisational regulations.Provide regular financial reports and support to non-financial stakeholders.Conduct reviews with non-financial stakeholders to discuss project portfolios and address issues.Maintain knowledge of funder financial terms and conditions.Liaise with counterparts in other departments and institutes for shared grants.Prepare ad hoc reports and summaries of meetings.Monitor the Projects Team inbox and respond to queries.Invoicing and Auditing:Handle audits for research groups, ensuring compliance and meeting deadlines.Produce quarterly reports and forecasts for Innovate UK grants.Ensure timely invoicing in accordance with funder procedures. Process and Procedures:Propose and implement improvements to current processes.Document procedures as requiredAdditional ResponsibilitiesRun monthly finance reports for the department.Oversee the closing-out process for projects.Manage accounting for the annual Research Recognition Exercise.Train team members to run reports in the post holder's absence.Perform other tasks as directed by the Research Finance Manager. Selection Criteria - Essential:Degree level education or equivalent experience.Ability to solve complex problems and communicate solutions effectively.Proven financial aptitude and attention to detail.Advanced IT skills, particularly in Excel.Excellent written and oral communication skills.Strong interpersonal skills and ability to develop effective working relationships.Highly organised with the ability to prioritise tasks and meet deadlines.Experience in line management. Desirable:Full or part AAT qualification (or equivalent).Experience in financial management within a similar setting.Experience in research funding administration.Knowledge of financial software, preferably Oracle Financials. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Deputy Money Laundering Reporting Officer (DMLRO) - £70k-£80k Hybrid - 3 Days in London Office Financial Services Industry - 2nd Line of Defence I am working with a growing, FCA-regulated financial services firm that's looking for a strong 2nd line of defence AML professional to step into a key Deputy MLRO role. This is an opportunity to take real ownership of the financial crime framework, working closely with the Head of Compliance & MLRO in a business that values expertise and autonomy. What's refreshing about this position is that it's not a crisis management role - the company is stable and compliant. Instead, the focus is on maintaining and strengthening AML processes , influencing stakeholders, and embedding best practice across the business. There are no direct reports , but there's a strong teaching and mentoring element, so you'll be helping colleagues understand and meet regulatory expectations. The Role Lead on AML policy and training initiatives Oversee transaction monitoring and SAR preparation Conduct AML risk assessments across products, services, and clients Act as the go-to SME for AML queries and regulatory engagement Prepare board and senior management reports, including the annual MLRO report The Ideal Candidate 7+ years in a 2nd line AML role within financial services Solid knowledge of JMLSG and FCA AML/CTF requirements Confident decision-maker who can work independently Excellent communicator who can influence and educate stakeholders Professional AML qualifications (e.g., CAMS, ICA) are a plus The Package £70k-£80k base salary Benefits include private medical, pension, health cash plan, enhanced parental leave, and more Hybrid working - 3 days in their central London office, 2 from home A collaborative environment with room to make the role your own If you're looking for a chance to own the financial crime agenda from a 2nd line perspective in a growing and supportive business, this is a role worth exploring.
Sep 01, 2025
Full time
Deputy Money Laundering Reporting Officer (DMLRO) - £70k-£80k Hybrid - 3 Days in London Office Financial Services Industry - 2nd Line of Defence I am working with a growing, FCA-regulated financial services firm that's looking for a strong 2nd line of defence AML professional to step into a key Deputy MLRO role. This is an opportunity to take real ownership of the financial crime framework, working closely with the Head of Compliance & MLRO in a business that values expertise and autonomy. What's refreshing about this position is that it's not a crisis management role - the company is stable and compliant. Instead, the focus is on maintaining and strengthening AML processes , influencing stakeholders, and embedding best practice across the business. There are no direct reports , but there's a strong teaching and mentoring element, so you'll be helping colleagues understand and meet regulatory expectations. The Role Lead on AML policy and training initiatives Oversee transaction monitoring and SAR preparation Conduct AML risk assessments across products, services, and clients Act as the go-to SME for AML queries and regulatory engagement Prepare board and senior management reports, including the annual MLRO report The Ideal Candidate 7+ years in a 2nd line AML role within financial services Solid knowledge of JMLSG and FCA AML/CTF requirements Confident decision-maker who can work independently Excellent communicator who can influence and educate stakeholders Professional AML qualifications (e.g., CAMS, ICA) are a plus The Package £70k-£80k base salary Benefits include private medical, pension, health cash plan, enhanced parental leave, and more Hybrid working - 3 days in their central London office, 2 from home A collaborative environment with room to make the role your own If you're looking for a chance to own the financial crime agenda from a 2nd line perspective in a growing and supportive business, this is a role worth exploring.
We are seeking a highly organised and customer-focused HR & Recruitment officer to join our team at Sutton College. You will provide essential administrative support to the Employee Relations Manager and the wider management team, contributing to the smooth and efficient operation of the HR function. ? Provide generalist HR administrative support to the Employee Relations Manager / Senior Leadership Team and College Managera and the wider HR team, contributing to the effective day-to-day running of the College's HR function. ? Assist in providing a high-quality HR service to staff, ensuring all advice and support is delivered in line with College policies, procedures, and legal requirements. ? Manage and maintain accurate and up-to-date HR records within the College's HR systems, ensuring data integrity and confidentiality at all times. ? Lead on the College Single Central Register database ensuring full compliance and reporting to the senior management team weekly on updates and risks. Lead on the full recruitment process for all roles within the College HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer
Sep 01, 2025
Full time
We are seeking a highly organised and customer-focused HR & Recruitment officer to join our team at Sutton College. You will provide essential administrative support to the Employee Relations Manager and the wider management team, contributing to the smooth and efficient operation of the HR function. ? Provide generalist HR administrative support to the Employee Relations Manager / Senior Leadership Team and College Managera and the wider HR team, contributing to the effective day-to-day running of the College's HR function. ? Assist in providing a high-quality HR service to staff, ensuring all advice and support is delivered in line with College policies, procedures, and legal requirements. ? Manage and maintain accurate and up-to-date HR records within the College's HR systems, ensuring data integrity and confidentiality at all times. ? Lead on the College Single Central Register database ensuring full compliance and reporting to the senior management team weekly on updates and risks. Lead on the full recruitment process for all roles within the College HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer HR & Recruitment Officer
Data Protection and Assurance Officer Salary: £56,601 Location: Manchester - Agile Full Time, 12 months FTC (Maternity Cover) 35 hours per a week Closing Date: 30 August 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Data Protection and Assurance Officer to join us! You ll be responsible for managing our procedures, disciplines, processes, awareness, technologies and in respect of privacy and data protection, ensuring that such activities are effective, fit for purpose and compliant with the General Data Protection Regulations (GDPR). Working with the Risk and Assurance Manager to test the risk, efficiency, effectiveness and compliance of our policies, procedures, systems and protocols, in order to provide independent/objective assurance to the SLT, ELT and the Board. Please note the post holder will be the named Data Protection Officer for One Manchester, fulfilling the responsibilities as defined by the Information Commissioner s Office (ICO). What we re looking for: Strong knowledge and experience of Data Governance and Data Protection compliance and legislation Committed to ensuring the group s Data Protection stance and obligations are maintained, influencing others with clarity and independence Robustly challenge the status quo; determined, independent and resilient when questioned Strong communication and advocacy skills, valued as trustworthy by colleagues, management and third parties Ensure absolute integrity in advising the Group on its requirements under GDPR legislation Ability to work with Managers and Board members at a senior level Excellent organisation and planning skills with a strong level of accuracy and attention to detail. Possess a high standard of data and information literacy with the ability to research, analyse and present complex information effectively to a range of audiences. A competent user of IT who has good working knowledge of Microsoft Office packages Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Sep 01, 2025
Contractor
Data Protection and Assurance Officer Salary: £56,601 Location: Manchester - Agile Full Time, 12 months FTC (Maternity Cover) 35 hours per a week Closing Date: 30 August 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Data Protection and Assurance Officer to join us! You ll be responsible for managing our procedures, disciplines, processes, awareness, technologies and in respect of privacy and data protection, ensuring that such activities are effective, fit for purpose and compliant with the General Data Protection Regulations (GDPR). Working with the Risk and Assurance Manager to test the risk, efficiency, effectiveness and compliance of our policies, procedures, systems and protocols, in order to provide independent/objective assurance to the SLT, ELT and the Board. Please note the post holder will be the named Data Protection Officer for One Manchester, fulfilling the responsibilities as defined by the Information Commissioner s Office (ICO). What we re looking for: Strong knowledge and experience of Data Governance and Data Protection compliance and legislation Committed to ensuring the group s Data Protection stance and obligations are maintained, influencing others with clarity and independence Robustly challenge the status quo; determined, independent and resilient when questioned Strong communication and advocacy skills, valued as trustworthy by colleagues, management and third parties Ensure absolute integrity in advising the Group on its requirements under GDPR legislation Ability to work with Managers and Board members at a senior level Excellent organisation and planning skills with a strong level of accuracy and attention to detail. Possess a high standard of data and information literacy with the ability to research, analyse and present complex information effectively to a range of audiences. A competent user of IT who has good working knowledge of Microsoft Office packages Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
This role has a salary of 61,784 to 67,859 per annum, working 36 hours per week. We have an opportunity for a highly motivated and strategic individual to join our Surrey Pension team (SPT) as a Pensions Senior Manager - Governance & Risk. This is a key leadership role, responsible for driving forward the enabling functions that underpin the success of our service. You will lead a team of managers and officers across Governance, Risk and Investment. Working closely with the Head of Pensions - Investment & Governance and the Pensions Senior Leadership Team, you will play a key role in designing and developing our strategic plan and ensuring it is delivered effectively and efficiently. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering high-quality public services. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team The Surrey Pension Team is responsible for administering the Surrey Pension Fund, which is part of the national Local Government Pension Scheme (LGPS). Surrey County Council acts as the administering authority, overseeing investment, funding, governance, and the day-to-day administration of the fund. With a value of over 6 billion, the fund supports more than 130,000 members and around 500 participating employers, including councils, universities, colleges, academies, and private sector organisations delivering public services. The team manages the full pension lifecycle-from onboarding new members to processing retirements and dependents' benefits. Our mission is to deliver a first-class customer experience while maintaining the long-term financial sustainability of the fund. We foster a culture of collaboration and continuous improvement, working closely with stakeholders to ensure our services are efficient, transparent, and responsive to the needs of our members. About the Role In this role, you will lead and develop a high-performing team responsible for a range of critical functions. You will play a central role in the governance and oversight of both the Fund and external suppliers and partners. You will also have responsibility for monitoring all risks related to the Fund and intervening, when necessary, to mitigate them. Considering and protecting the membership of the Fund is at the heart of everything we do. You will provide strategic direction for the team as governance and risk requirements expand and focus on maintaining best practice as guidance and regulations change. As part of your responsibilities, you will also deputise for the Head of Pensions - Investment & Governance at key meetings and forums. Your work will support the development and implementation of both strategic and operational plans for the Surrey Pension Team. In addition, you will be responsible for drafting and presenting reports to the Local Pension Board and Pension Committee. Shortlisting criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of senior leadership in governance and/or risk & compliance. Excellent communication, influencing and stakeholder engagement abilities. Strong strategic thinking to adapt to change and continuously seek improvement. A track record of delivering results on time. High proficiency in Microsoft tools (PowerPoint, Word, Excel, etc.) The advert will close at 23:59 on 14th September with interviews to follow later in September. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Sep 01, 2025
Full time
This role has a salary of 61,784 to 67,859 per annum, working 36 hours per week. We have an opportunity for a highly motivated and strategic individual to join our Surrey Pension team (SPT) as a Pensions Senior Manager - Governance & Risk. This is a key leadership role, responsible for driving forward the enabling functions that underpin the success of our service. You will lead a team of managers and officers across Governance, Risk and Investment. Working closely with the Head of Pensions - Investment & Governance and the Pensions Senior Leadership Team, you will play a key role in designing and developing our strategic plan and ensuring it is delivered effectively and efficiently. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering high-quality public services. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team The Surrey Pension Team is responsible for administering the Surrey Pension Fund, which is part of the national Local Government Pension Scheme (LGPS). Surrey County Council acts as the administering authority, overseeing investment, funding, governance, and the day-to-day administration of the fund. With a value of over 6 billion, the fund supports more than 130,000 members and around 500 participating employers, including councils, universities, colleges, academies, and private sector organisations delivering public services. The team manages the full pension lifecycle-from onboarding new members to processing retirements and dependents' benefits. Our mission is to deliver a first-class customer experience while maintaining the long-term financial sustainability of the fund. We foster a culture of collaboration and continuous improvement, working closely with stakeholders to ensure our services are efficient, transparent, and responsive to the needs of our members. About the Role In this role, you will lead and develop a high-performing team responsible for a range of critical functions. You will play a central role in the governance and oversight of both the Fund and external suppliers and partners. You will also have responsibility for monitoring all risks related to the Fund and intervening, when necessary, to mitigate them. Considering and protecting the membership of the Fund is at the heart of everything we do. You will provide strategic direction for the team as governance and risk requirements expand and focus on maintaining best practice as guidance and regulations change. As part of your responsibilities, you will also deputise for the Head of Pensions - Investment & Governance at key meetings and forums. Your work will support the development and implementation of both strategic and operational plans for the Surrey Pension Team. In addition, you will be responsible for drafting and presenting reports to the Local Pension Board and Pension Committee. Shortlisting criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Experience of senior leadership in governance and/or risk & compliance. Excellent communication, influencing and stakeholder engagement abilities. Strong strategic thinking to adapt to change and continuously seek improvement. A track record of delivering results on time. High proficiency in Microsoft tools (PowerPoint, Word, Excel, etc.) The advert will close at 23:59 on 14th September with interviews to follow later in September. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
We're working to recruit an experienced and proactive Procurement and Contract Officer to join the Temporary Accommodation and Resettlement service. This role is central to ensuring the effective procurement, supply, and management of private sector and temporary accommodation for households in housing need. You'll be working at the frontline of housing need, developing strong relationships with landlords and agents, ensuring compliance with housing standards and legislation, and helping to deliver safe and sustainable housing solutions. The Role Commission, procure, and manage the supply of temporary accommodation, direct lets, and private rented sector properties. Develop and maintain effective relationships with private landlords, agents, and housing providers to increase housing supply. Carry out property inspections, ensuring suitability, safety, and compliance with housing standards. Monitor contract performance, address underperformance, and support service improvement. Analyse supply and demand data to inform commissioning decisions and anticipate service challenges. Manage accommodation-related issues, including tenancy sustainment, disrepair, and complaints. Support delivery of ad hoc projects such as decants, tenancy audits, and contract development. Work closely with landlords and tenants to resolve issues, extend tenancies, and encourage good property management standards. Ensure compliance with relevant housing legislation, including housing benefit regulations and procurement frameworks. Key Requirements Strong understanding of Part VII of the Housing Act 1996 and homelessness legislation. Proven experience in property procurement within the private rented sector. Good knowledge of housing benefits and subsidy management. Previous experience working in a local authority or social housing environment. Excellent communication, negotiation, and stakeholder management skills. Strong organisational skills with the ability to manage a varied workload under pressure. Ability to resolve complex casework issues while maintaining professionalism and sensitivity. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 01, 2025
Contractor
We're working to recruit an experienced and proactive Procurement and Contract Officer to join the Temporary Accommodation and Resettlement service. This role is central to ensuring the effective procurement, supply, and management of private sector and temporary accommodation for households in housing need. You'll be working at the frontline of housing need, developing strong relationships with landlords and agents, ensuring compliance with housing standards and legislation, and helping to deliver safe and sustainable housing solutions. The Role Commission, procure, and manage the supply of temporary accommodation, direct lets, and private rented sector properties. Develop and maintain effective relationships with private landlords, agents, and housing providers to increase housing supply. Carry out property inspections, ensuring suitability, safety, and compliance with housing standards. Monitor contract performance, address underperformance, and support service improvement. Analyse supply and demand data to inform commissioning decisions and anticipate service challenges. Manage accommodation-related issues, including tenancy sustainment, disrepair, and complaints. Support delivery of ad hoc projects such as decants, tenancy audits, and contract development. Work closely with landlords and tenants to resolve issues, extend tenancies, and encourage good property management standards. Ensure compliance with relevant housing legislation, including housing benefit regulations and procurement frameworks. Key Requirements Strong understanding of Part VII of the Housing Act 1996 and homelessness legislation. Proven experience in property procurement within the private rented sector. Good knowledge of housing benefits and subsidy management. Previous experience working in a local authority or social housing environment. Excellent communication, negotiation, and stakeholder management skills. Strong organisational skills with the ability to manage a varied workload under pressure. Ability to resolve complex casework issues while maintaining professionalism and sensitivity. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We're recruiting an experienced and detail-oriented Lead Disrepair Case Officer. This role is central to managing housing disrepair cases from start to finish, ensuring repairs are coordinated effectively, legal obligations are met, and residents receive a timely and high-quality service. You'll be joining a busy housing service where you'll work closely with legal teams, contractors, and internal departments to deliver robust case management, drive performance improvements, and protect the organisation from risk. The Role Manage a varied caseload of housing disrepair cases, ensuring compliance with statutory requirements and internal policies. Work closely with legal teams and insurance departments to progress cases, prepare documentation, and support legal proceedings. Coordinate repairs and maintenance activities, ensuring works are delivered on time, to budget, and to agreed quality standards. Oversee expenditure budgets, ensuring cost-effective use of resources while maintaining service quality. Monitor, review, and report on KPIs to ensure timely resolution of disrepair cases and continuous service improvement. Maintain accurate case records and produce professional correspondence, ensuring systems are updated and compliant. Build strong relationships with internal teams, contractors, and external stakeholders to ensure effective service delivery. Key Requirements Proven experience managing a caseload of housing disrepair cases. Background in building and maintenance services, with a strong understanding of disrepair processes. Excellent written and verbal communication skills, with the ability to draft clear, legally sound correspondence and reports. Strong planning, organisational, and decision-making skills with the ability to prioritise effectively. Flexible, proactive, and receptive to change, with a collaborative approach to team working. Highly IT literate, with strong skills across Microsoft Office and case management systems. Experience working with legal teams and understanding the interface between housing disrepair, legal proceedings, and insurance. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 01, 2025
Contractor
We're recruiting an experienced and detail-oriented Lead Disrepair Case Officer. This role is central to managing housing disrepair cases from start to finish, ensuring repairs are coordinated effectively, legal obligations are met, and residents receive a timely and high-quality service. You'll be joining a busy housing service where you'll work closely with legal teams, contractors, and internal departments to deliver robust case management, drive performance improvements, and protect the organisation from risk. The Role Manage a varied caseload of housing disrepair cases, ensuring compliance with statutory requirements and internal policies. Work closely with legal teams and insurance departments to progress cases, prepare documentation, and support legal proceedings. Coordinate repairs and maintenance activities, ensuring works are delivered on time, to budget, and to agreed quality standards. Oversee expenditure budgets, ensuring cost-effective use of resources while maintaining service quality. Monitor, review, and report on KPIs to ensure timely resolution of disrepair cases and continuous service improvement. Maintain accurate case records and produce professional correspondence, ensuring systems are updated and compliant. Build strong relationships with internal teams, contractors, and external stakeholders to ensure effective service delivery. Key Requirements Proven experience managing a caseload of housing disrepair cases. Background in building and maintenance services, with a strong understanding of disrepair processes. Excellent written and verbal communication skills, with the ability to draft clear, legally sound correspondence and reports. Strong planning, organisational, and decision-making skills with the ability to prioritise effectively. Flexible, proactive, and receptive to change, with a collaborative approach to team working. Highly IT literate, with strong skills across Microsoft Office and case management systems. Experience working with legal teams and understanding the interface between housing disrepair, legal proceedings, and insurance. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Chief Executive Officer We re seeking a dynamic Chief Executive Officer (CEO) to join us in this full-time, permanent opportunity, based in Ipswich, Suffolk. About us: ihAg is a respected Ipswich charity tackling homelessness and housing insecurity. Our passionate team offer support via the Chapman Centre, a central hub offering vital services, support and advocacy for those without stable housing. We also offer supported accommodation across Ipswich, offering a safe space to recover from the trauma of homelessness, and move towards independent living. Each year, we support over 1,000 people, guiding them from crisis to stability. Fantastic company benefits include: Competitive Salary: A salary of £52,000 - £55,000 per annum depending on experience Holiday: 25 days of annual leave plus bank holidays Flexible hybrid working arrangement Pension: 7% employer pension contribution About the role: As the Chief Executive Officer of iHag, you will be steering our organisation towards growth and sustainability while championing our mission to provide safe homes and vital support to those in need. You will collaborate closely with the Board of Trustees to shape our strategic direction, enhance our services, and build strong partnerships within the community. Your leadership will inspire and empower our staff, ensuring that our person-centred approach remains at the forefront of our work. Working hours for this role are 37.5 per week, with some evening work required to attend board meetings and community events. Duties and Responsibilities include: Drive ihAg s mission and vision through effective strategic and operational leadership. Build and maintain strong relationships with local government, community stakeholders, and funders. Lead the Senior Management Team to inspire high performance and deliver transformative support to individuals facing homelessness. Ensure robust financial management, compliance, and sustainable funding through grant acquisition and income diversification. Advocate for the voices of those with lived experience of homelessness and champion a culture of empathy and empowerment within the organisation. About you: As Chief Executive Officer, you will be a forward-thinking leader with proven experience in the voluntary sector, particularly in homelessness or related fields. You should possess a deep understanding of person-centred, trauma-informed care, and have a proven track record of driving organisational growth and transformation. Your ability to inspire teams through collaboration, strong governance, and strategic vision will be critical to your success in this role. Above all, you must be passionate about making a difference in the lives of those we serve and committed to creating a future where everyone has a safe place to call home. If you have all the relevant skills and experience for the Chief Executive Officer role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Sep 01, 2025
Full time
Chief Executive Officer We re seeking a dynamic Chief Executive Officer (CEO) to join us in this full-time, permanent opportunity, based in Ipswich, Suffolk. About us: ihAg is a respected Ipswich charity tackling homelessness and housing insecurity. Our passionate team offer support via the Chapman Centre, a central hub offering vital services, support and advocacy for those without stable housing. We also offer supported accommodation across Ipswich, offering a safe space to recover from the trauma of homelessness, and move towards independent living. Each year, we support over 1,000 people, guiding them from crisis to stability. Fantastic company benefits include: Competitive Salary: A salary of £52,000 - £55,000 per annum depending on experience Holiday: 25 days of annual leave plus bank holidays Flexible hybrid working arrangement Pension: 7% employer pension contribution About the role: As the Chief Executive Officer of iHag, you will be steering our organisation towards growth and sustainability while championing our mission to provide safe homes and vital support to those in need. You will collaborate closely with the Board of Trustees to shape our strategic direction, enhance our services, and build strong partnerships within the community. Your leadership will inspire and empower our staff, ensuring that our person-centred approach remains at the forefront of our work. Working hours for this role are 37.5 per week, with some evening work required to attend board meetings and community events. Duties and Responsibilities include: Drive ihAg s mission and vision through effective strategic and operational leadership. Build and maintain strong relationships with local government, community stakeholders, and funders. Lead the Senior Management Team to inspire high performance and deliver transformative support to individuals facing homelessness. Ensure robust financial management, compliance, and sustainable funding through grant acquisition and income diversification. Advocate for the voices of those with lived experience of homelessness and champion a culture of empathy and empowerment within the organisation. About you: As Chief Executive Officer, you will be a forward-thinking leader with proven experience in the voluntary sector, particularly in homelessness or related fields. You should possess a deep understanding of person-centred, trauma-informed care, and have a proven track record of driving organisational growth and transformation. Your ability to inspire teams through collaboration, strong governance, and strategic vision will be critical to your success in this role. Above all, you must be passionate about making a difference in the lives of those we serve and committed to creating a future where everyone has a safe place to call home. If you have all the relevant skills and experience for the Chief Executive Officer role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
This Compliance Officer role will will have the opportunity to make a meaningful contribution to the growth of our client's rapidly expanding UK Retail busines and over time take on the SMF16 for the retail investment business Client Details Our client are a leading Global Investment management firm with offices in 8 global locations and a UK office in central London Description Assist in maintaining and enhancing the organisation's compliance framework. Act as the Deputy MLRO, supporting all anti-money laundering (AML) activities. Conduct regular compliance monitoring and reporting to senior management. Provide advice on regulatory obligations to ensure adherence to legal standards. Prepare and deliver training to staff on compliance and AML matters. Oversee the review and update of compliance policies and procedures. Support in the preparation of regulatory submissions and audits. Collaborate with internal teams to address compliance-related issues effectively. Profile A successful Compliance Officer and Deputy MLRO should have: Strong knowledge of compliance and AML regulations in the financial services industry. Experience in developing and maintaining compliance frameworks. Proficiency in risk assessment and management practices. Excellent analytical skills and attention to detail. Ability to communicate complex regulatory concepts clearly and effectively. A relevant qualification in compliance, risk, or a related field. Job Offer A competitive salary range of 100,000 - 120,000 per annum. Comprehensive health and pension benefits. Opportunities to work in the heart of London, a global financial hub. A permanent role offering job stability based in London and career progression in the financial services industry. If you are ready to take the next step in your compliance career, apply today to join this exciting opportunities
Sep 01, 2025
Full time
This Compliance Officer role will will have the opportunity to make a meaningful contribution to the growth of our client's rapidly expanding UK Retail busines and over time take on the SMF16 for the retail investment business Client Details Our client are a leading Global Investment management firm with offices in 8 global locations and a UK office in central London Description Assist in maintaining and enhancing the organisation's compliance framework. Act as the Deputy MLRO, supporting all anti-money laundering (AML) activities. Conduct regular compliance monitoring and reporting to senior management. Provide advice on regulatory obligations to ensure adherence to legal standards. Prepare and deliver training to staff on compliance and AML matters. Oversee the review and update of compliance policies and procedures. Support in the preparation of regulatory submissions and audits. Collaborate with internal teams to address compliance-related issues effectively. Profile A successful Compliance Officer and Deputy MLRO should have: Strong knowledge of compliance and AML regulations in the financial services industry. Experience in developing and maintaining compliance frameworks. Proficiency in risk assessment and management practices. Excellent analytical skills and attention to detail. Ability to communicate complex regulatory concepts clearly and effectively. A relevant qualification in compliance, risk, or a related field. Job Offer A competitive salary range of 100,000 - 120,000 per annum. Comprehensive health and pension benefits. Opportunities to work in the heart of London, a global financial hub. A permanent role offering job stability based in London and career progression in the financial services industry. If you are ready to take the next step in your compliance career, apply today to join this exciting opportunities
We're recruiting a proactive and customer-focused Resident Services Officer to deliver excellent neighbourhood housing services. This role is central to supporting residents, ensuring effective tenancy and neighbourhood management, and providing a seamless customer experience. You'll be part of a dynamic team, handling a wide range of housing management activities while building strong relationships with residents and internal teams to resolve issues quickly and effectively. Please note this is a site-based role, 5 days per week with no home working. The Role Provide front-line housing management support across neighbourhoods, including reception, telephone, and email contact with residents. Coordinate tenancy processes such as sign-ups, mutual exchanges, Right to Buy applications, and tenancy sustainment activities. Support residents with queries, complaints, and member enquiries, ensuring these are logged, tracked, and resolved within set timescales. Deliver excellent customer service, ensuring residents feel supported and engaged. Schedule and support estate inspections, tenancy visits, and community meetings. Monitor and follow up on compliance-related tasks such as gas access, fire risk actions, and health and safety checks. Maintain accurate casework records, databases, and patch information. Support neighbourhood teams with project work, administration, and the delivery of service improvements. Key Requirements Experience delivering housing or neighbourhood management services. Excellent customer service skills, with the ability to deal with residents empathetically and professionally. Strong administrative and organisational skills, able to manage multiple tasks and meet deadlines. Proficient in IT systems including Microsoft Office, with the ability to maintain accurate records. Strong communication skills, both written and verbal, with the ability to work with residents, colleagues, and stakeholders effectively. Ability to handle sensitive or challenging situations with professionalism and discretion. Flexible, proactive, and able to work both independently and as part of a team. Willingness and ability to work on site, 5 days per week. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 01, 2025
Contractor
We're recruiting a proactive and customer-focused Resident Services Officer to deliver excellent neighbourhood housing services. This role is central to supporting residents, ensuring effective tenancy and neighbourhood management, and providing a seamless customer experience. You'll be part of a dynamic team, handling a wide range of housing management activities while building strong relationships with residents and internal teams to resolve issues quickly and effectively. Please note this is a site-based role, 5 days per week with no home working. The Role Provide front-line housing management support across neighbourhoods, including reception, telephone, and email contact with residents. Coordinate tenancy processes such as sign-ups, mutual exchanges, Right to Buy applications, and tenancy sustainment activities. Support residents with queries, complaints, and member enquiries, ensuring these are logged, tracked, and resolved within set timescales. Deliver excellent customer service, ensuring residents feel supported and engaged. Schedule and support estate inspections, tenancy visits, and community meetings. Monitor and follow up on compliance-related tasks such as gas access, fire risk actions, and health and safety checks. Maintain accurate casework records, databases, and patch information. Support neighbourhood teams with project work, administration, and the delivery of service improvements. Key Requirements Experience delivering housing or neighbourhood management services. Excellent customer service skills, with the ability to deal with residents empathetically and professionally. Strong administrative and organisational skills, able to manage multiple tasks and meet deadlines. Proficient in IT systems including Microsoft Office, with the ability to maintain accurate records. Strong communication skills, both written and verbal, with the ability to work with residents, colleagues, and stakeholders effectively. Ability to handle sensitive or challenging situations with professionalism and discretion. Flexible, proactive, and able to work both independently and as part of a team. Willingness and ability to work on site, 5 days per week. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Senior Payroll Administrator We are seeking a motivated Senior Payroll Administrator to join a growing organisation, managing high-volume payroll and supporting pension administration. Position: Senior Payroll Administrator (Permanent) Salary: £35,000 per annum + excellent benefits Location: Bedford Hours: Full time, 37.5 hours per week Closing date: 27th September 2025 About the Role As a Senior Payroll Administrator, you'll play a key role in ensuring the accurate and timely processing of both monthly and weekly payrolls. You will act as a point of escalation for complex queries, support pension administration, and contribute to wider business projects that improve payroll efficiency and compliance. Key responsibilities include: Delivering accurate and efficient end-to-end payroll across a large workforce Supporting colleagues and managers with payroll queries Working with HR, Recruitment and Onboarding teams to manage starters, movers and leavers Supporting HMRC NMW enquiries and pension auto-enrolment processes Using rostering systems as a source of payroll data Troubleshooting and resolving complex queries around pay, tax, pensions and compliance Ensuring compliance with GDPR, HMRC, statutory payments and pension regulations Supporting HR digital transformation projects, ensuring payroll processes align with updated systems and policies Collaborating with Corporate Finance teams to resolve central ledger accounting queries About You We're looking for an experienced payroll professional with proven hands-on experience delivering high-volume, end-to-end payroll in a large organisation. You'll be confident in handling complexities and demonstrate excellent organisational and problem-solving skills. You will also bring: Strong knowledge of HMRC compliance, RTI, statutory payments, NLW, GDPR and pension auto-enrolment Experience supporting pension administration Strong IT skills, including Excel, Word and Outlook Excellent written and spoken communication skills Ability to work under pressure and meet deadlines A flexible, adaptable and customer-focused approach Strong attention to detail Desirable: Experience with Workday or Snowdrop payroll systems. Preferred qualification: A relevant payroll qualification. About the Organisation This is a well-established and supportive employer offering a collaborative and professional environment. The organisation values the development and wellbeing of its people, with opportunities to learn, grow and progress your career. Benefits include: 25 days leave + bank holidays, buy & sell annual leave options, private pension scheme, private medical cover (with option to add dependants), enhanced parental leave, life assurance, training and development opportunities, employee assistance programme, Cycle2Work scheme, Blue Light Card discounts, concerts for carers and more. Other roles you may have experience of could include: Senior Payroll Officer, Payroll Supervisor, Payroll & Pensions Administrator, HR & Payroll Specialist, Payroll Lead, Pay & Benefits Specialist.
Sep 01, 2025
Full time
Senior Payroll Administrator We are seeking a motivated Senior Payroll Administrator to join a growing organisation, managing high-volume payroll and supporting pension administration. Position: Senior Payroll Administrator (Permanent) Salary: £35,000 per annum + excellent benefits Location: Bedford Hours: Full time, 37.5 hours per week Closing date: 27th September 2025 About the Role As a Senior Payroll Administrator, you'll play a key role in ensuring the accurate and timely processing of both monthly and weekly payrolls. You will act as a point of escalation for complex queries, support pension administration, and contribute to wider business projects that improve payroll efficiency and compliance. Key responsibilities include: Delivering accurate and efficient end-to-end payroll across a large workforce Supporting colleagues and managers with payroll queries Working with HR, Recruitment and Onboarding teams to manage starters, movers and leavers Supporting HMRC NMW enquiries and pension auto-enrolment processes Using rostering systems as a source of payroll data Troubleshooting and resolving complex queries around pay, tax, pensions and compliance Ensuring compliance with GDPR, HMRC, statutory payments and pension regulations Supporting HR digital transformation projects, ensuring payroll processes align with updated systems and policies Collaborating with Corporate Finance teams to resolve central ledger accounting queries About You We're looking for an experienced payroll professional with proven hands-on experience delivering high-volume, end-to-end payroll in a large organisation. You'll be confident in handling complexities and demonstrate excellent organisational and problem-solving skills. You will also bring: Strong knowledge of HMRC compliance, RTI, statutory payments, NLW, GDPR and pension auto-enrolment Experience supporting pension administration Strong IT skills, including Excel, Word and Outlook Excellent written and spoken communication skills Ability to work under pressure and meet deadlines A flexible, adaptable and customer-focused approach Strong attention to detail Desirable: Experience with Workday or Snowdrop payroll systems. Preferred qualification: A relevant payroll qualification. About the Organisation This is a well-established and supportive employer offering a collaborative and professional environment. The organisation values the development and wellbeing of its people, with opportunities to learn, grow and progress your career. Benefits include: 25 days leave + bank holidays, buy & sell annual leave options, private pension scheme, private medical cover (with option to add dependants), enhanced parental leave, life assurance, training and development opportunities, employee assistance programme, Cycle2Work scheme, Blue Light Card discounts, concerts for carers and more. Other roles you may have experience of could include: Senior Payroll Officer, Payroll Supervisor, Payroll & Pensions Administrator, HR & Payroll Specialist, Payroll Lead, Pay & Benefits Specialist.
