Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Are you interested in working with a reputed international sustainability organisation to influence policy developments on sustainability globally? ISEAL is hiring a Senior Policy Officer to join our team responsible for public engagement and policy influencing. This is the perfect role for someone who is keen to work in an increasingly dynamic regulatory and policy landscape to strengthen the role of voluntary sustainability tools alongside emerging mandatory measures. The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building member awareness and knowledge about relevant policy files and implications of new policies for their schemes and impact. The team focused on the UK, Switzerland, EU-wide policy and key EU members states, as well as on countries in the global south, including Colombia, Indonesia, India and Brazil. The Senior Policy Officer will help drive engagement with policymakers in key countries in which ISEAL and its partners have a strategic policy interest, with a view to influencing the policy narrative on sustainability and specific policies. The role will identify policy engagement opportunities and provide insightful analysis of policy developments and trends. In addition, the role will work closely with ISEAL members based in these regions to combine efforts and align on policy influencing. The ideal candidate will have had exposure to working in an international policy context, either working as part of civic society with governments or as part of a government department. A strong grounding in sustainability issues and related key political and policy debates will be essential, along with some working knowledge of key policy trends in the human rights, climate and sustainability standards space. Prior experience in working in the EU, UK at policy and regulatory landscape or public affairs level will be an advantage. The Senior Officer reports to the Director, Policy and Engagement. Key Responsibilities we will entrust you with: Policy and government engagement Support ISEAL s strategic engagement with identified key policymaker targets and audiences from a policy influencing and role of voluntary tools perspective Keep track of policy developments in key areas and jurisdictions and provide insights and analysis to inform ISEAL s policy engagement work Help identify opportunities for engagements with relevant policymaker audiences and government agencies in key jurisdictions and engage with them as delegated and supported by other colleagues Set up direct meetings and other engagement opportunities for ISEAL, coordinate ISEAL s input, advise and engagement and prepare briefs, reports and submissions for engagement purposes Contribute to establishing engagement and influencing strategies and to the development of ISEAL s policy positions Provide internal advisory support to other teams on critical policy files based on own subject matter and jurisdiction knowledge Support team in development of policy papers, position papers, press releases, strategic messaging on policy issues Facilitate webinars and workshops on policy related topics Other Track policy developments and analyse how they affect sustainability systems, ISEAL and its members Help shape ISEAL s work on global policy engagement and outreach in the next strategy period Conduct or support other team members with background research on specific regulatory proposals and policy frameworks and related topics Support ISEAL s member-facing policy activities liaising with the rest of the team Provide policy advice and analysis as requested on priority topics Participate actively in team and organisational planning and activities Participate in internal staff management processes such as performance reviews, supervisory meetings, etc. Experience, Knowledge and Attributes Postgraduate degree in a relevant subject (e.g. sustainability or environmental studies, human rights, law, int. development/ social policy, EU policy etc.) and/or equivalent work experience Proven experience working in a policy context as part of civic society or within a government department supporting policy engagement Good working knowledge of the sustainability policy landscape and key debates in the space Strong skills in policy analysis and policy intelligence Excellent written and spoken English communication skills Excellent writing skills and ability to synthesise information Prior exposure to sustainability standards, passionate about sustainability linked policy issues such as human rights, climate, nature, due diligence Some experience and comfortable with public speaking, e.g. facilitating webinars or workshops Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including occasional international time-zone calls Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office Additionally desirable Other languages: Spanish Prior experience working with remote manager and team Exposure to working on strategic policy questions Experience in tracking, engaging in development issues in global south countries About ISEAL ISEAL supports ambitious sustainability systems and their partners to tackle the world s most pressing sustainability challenges from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. ISEAL s culture and how we will help you thrive Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration . These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years. We recognise individuals preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: This is a fixed term 12 months contract from December 2025 / January 2026 Salary: £40,000-£45,000 p.a. depending on experience (full time, 37.5 hours per week) Location: London is the preferred location. An ability and willingness to work in a hybrid work environment is required. International travel: The post holder will be required to undertake a fair amount of international travel and should ideally have the passport (UK, EU) to enable this smoothly How to apply Specific enquiries about this role and the application process can be sent to the recruitment(atisealalliance(.)org. Deadline for applications is 24 September 2025 Please note that we will only contact shortlisted applicants. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 1-3 October Pre-interview timed exercises (between minutes from home): 7-9 October Panel interviews (Teams): w/c 13 October Decision: w/c 20 October Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Sep 04, 2025
Full time
Are you interested in working with a reputed international sustainability organisation to influence policy developments on sustainability globally? ISEAL is hiring a Senior Policy Officer to join our team responsible for public engagement and policy influencing. This is the perfect role for someone who is keen to work in an increasingly dynamic regulatory and policy landscape to strengthen the role of voluntary sustainability tools alongside emerging mandatory measures. The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building member awareness and knowledge about relevant policy files and implications of new policies for their schemes and impact. The team focused on the UK, Switzerland, EU-wide policy and key EU members states, as well as on countries in the global south, including Colombia, Indonesia, India and Brazil. The Senior Policy Officer will help drive engagement with policymakers in key countries in which ISEAL and its partners have a strategic policy interest, with a view to influencing the policy narrative on sustainability and specific policies. The role will identify policy engagement opportunities and provide insightful analysis of policy developments and trends. In addition, the role will work closely with ISEAL members based in these regions to combine efforts and align on policy influencing. The ideal candidate will have had exposure to working in an international policy context, either working as part of civic society with governments or as part of a government department. A strong grounding in sustainability issues and related key political and policy debates will be essential, along with some working knowledge of key policy trends in the human rights, climate and sustainability standards space. Prior experience in working in the EU, UK at policy and regulatory landscape or public affairs level will be an advantage. The Senior Officer reports to the Director, Policy and Engagement. Key Responsibilities we will entrust you with: Policy and government engagement Support ISEAL s strategic engagement with identified key policymaker targets and audiences from a policy influencing and role of voluntary tools perspective Keep track of policy developments in key areas and jurisdictions and provide insights and analysis to inform ISEAL s policy engagement work Help identify opportunities for engagements with relevant policymaker audiences and government agencies in key jurisdictions and engage with them as delegated and supported by other colleagues Set up direct meetings and other engagement opportunities for ISEAL, coordinate ISEAL s input, advise and engagement and prepare briefs, reports and submissions for engagement purposes Contribute to establishing engagement and influencing strategies and to the development of ISEAL s policy positions Provide internal advisory support to other teams on critical policy files based on own subject matter and jurisdiction knowledge Support team in development of policy papers, position papers, press releases, strategic messaging on policy issues Facilitate webinars and workshops on policy related topics Other Track policy developments and analyse how they affect sustainability systems, ISEAL and its members Help shape ISEAL s work on global policy engagement and outreach in the next strategy period Conduct or support other team members with background research on specific regulatory proposals and policy frameworks and related topics Support ISEAL s member-facing policy activities liaising with the rest of the team Provide policy advice and analysis as requested on priority topics Participate actively in team and organisational planning and activities Participate in internal staff management processes such as performance reviews, supervisory meetings, etc. Experience, Knowledge and Attributes Postgraduate degree in a relevant subject (e.g. sustainability or environmental studies, human rights, law, int. development/ social policy, EU policy etc.) and/or equivalent work experience Proven experience working in a policy context as part of civic society or within a government department supporting policy engagement Good working knowledge of the sustainability policy landscape and key debates in the space Strong skills in policy analysis and policy intelligence Excellent written and spoken English communication skills Excellent writing skills and ability to synthesise information Prior exposure to sustainability standards, passionate about sustainability linked policy issues such as human rights, climate, nature, due diligence Some experience and comfortable with public speaking, e.g. facilitating webinars or workshops Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including occasional international time-zone calls Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office Additionally desirable Other languages: Spanish Prior experience working with remote manager and team Exposure to working on strategic policy questions Experience in tracking, engaging in development issues in global south countries About ISEAL ISEAL supports ambitious sustainability systems and their partners to tackle the world s most pressing sustainability challenges from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. ISEAL s culture and how we will help you thrive Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration . These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years. We recognise individuals preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: This is a fixed term 12 months contract from December 2025 / January 2026 Salary: £40,000-£45,000 p.a. depending on experience (full time, 37.5 hours per week) Location: London is the preferred location. An ability and willingness to work in a hybrid work environment is required. International travel: The post holder will be required to undertake a fair amount of international travel and should ideally have the passport (UK, EU) to enable this smoothly How to apply Specific enquiries about this role and the application process can be sent to the recruitment(atisealalliance(.)org. Deadline for applications is 24 September 2025 Please note that we will only contact shortlisted applicants. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 1-3 October Pre-interview timed exercises (between minutes from home): 7-9 October Panel interviews (Teams): w/c 13 October Decision: w/c 20 October Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Senior Communications Officer Salary : Banding Level 3 £31,000 - £35,000 Contract : Permanent / Working hours: Full time Location : Taunton, Somerset - Opportunity for Hybrid working As Senior Communications Officer, you will be working closely with the Head of Marketing Communications to help plan, create and deliver, with the help of specialists across teams, the Trust s annual communication plan. You ll be responsible for leading communications projects, campaigns and day-to-day activities. You will be delivering creative content and marketing across a range of platforms - both digital and offline that support the Trust s Wilder 2030 strategy and showcases the Trust s work. This will result in bringing nature s story to life in order to expand the charity s reach into new and wider audiences and bringing new supporters on board. You will be able to think creatively, within a fast-paced environment where no day is the same, as well as be comfortable delivering key tasks and mucking in when all hands are needed on deck. You will be comfortable with the relevant platform analytics to report on progress against agreed key performance indicators. This senior role is for a highly creative, confident, robust and professional communications individual, who will be working closely with the Head of Marketing Communications and wider team to help plan, create and activate the Trust s annual communication plan. You will: Deliver creative communications activities and branded digital content campaigns across the Trust s key communications channels to increase the Trust s reach, develop new audiences and convert initial awareness of SWT into measurable engagement/action for nature. Devise a plan with tactics to grow the Trust s key communications channels and digital communities and increase engagement using engaging and dynamic content. Provide communications support and project management for a range of exciting projects and campaigns across the whole organisation, liaising with the internal Directorate teams to do so Liaise with the central Wildlife Trust (RSWT) team on national campaigns and communications. Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels. Day to day guidance and project oversight for the wider communications team to support them to deliver a high-quality service to the wider organisation and inspire innovation and improvement in all that the team delivers. Job Description Key Responsibilities and Tasks Responsibility 1 : Leading Digital Channels Designing and implementation of SWT s digital and social media content plan (for both paid and organic content) with the support of the Content & Communications Officer, ensuring it complements the Trust s overall Wilder Somerset 2030 strategic goals and objectives, marketing plans, key campaigns, engagement and fundraising activity. Driving the high performance and growth of SWT s social channels ensuring increasing engagement and reach. Working with and supporting the Content & Communications Officer to create a calendar of high-quality engaging, range of content for sharing across internal and external marketing communications channels in support of the strategic vision, ensuring consistency in terms of tone of voice, branding, messaging and frequency of communications across all key channels. The Senior Communications Officer s social media content plan will aim to grow all SWT s social media and digital communities and increase organic engagement. Expanding reach to bring new supporters on board with the Trust s mission, to get involved with SWT s work across the county, take action for nature, and to grow membership and income. Working closely with the Website & Email Lead to understand and optimise user journeys and conversions between social channels and the website, and providing support and counsel to the Website & Email Lead with regards to the delivery of impactful email campaigns to support key integrated projects, campaigns and core strategy programmes. Also providing support and guidance on ensuring the website is as effective a channel as it should be as a central destination hub for social and digital journeys. Liaising with the Wildlife Trust (RSWT) central office to ensure central content and advocacy campaigns are delivered as agreed on local social channels with local messaging and that the Somerset message is clear, with the use of local case studies and stories. With the Content & Communications Officer, and liaising with external providers where necessary, providing brand design support for communications collateral, reports, newsletters, brochures, flyers, posters and presentations. Using appropriate software (e.g., Canva, Adobe, InDesign, Illustrator, Photoshop) for a range of audiences, creating templates where appropriate for internal staff to utilise to deliver small-scale projects independently. Responsibility 2 : Marketing & PR Marketing opportunities including a range of channels from print, media, events to paid online adverts. Developing strong relationships with local and national journalists and be the lead day-to-day SWT media contact for press enquiries, with the Content & Communications Officer taking on administrative press office tasks and handling some incoming queries. Recommending and developing feature ideas for key publications working up ideas with colleagues across the Trust, selling in stories, and coordinating the provision of spokespeople, background information and logistics. Working with, and providing guidance to the Content & Communications Officer, creating and distributing targeted press releases or media alerts where appropriate, following up with key media contacts to maximise coverage and amplify SWT s successes and impact. Be alert and responsive to the news agenda, keeping abreast of issues affecting the Trust and identifying PR opportunities and trends on social media that SWT can engage with, whilst also horizon planning for key contentious issues so as to provide PR support during crisis and major issues. Responsibility 3 : Project Management & Reporting With excellent project management and coordination skills you will work with internal stakeholders to design, coordinate and deliver bespoke plans to support a range of key projects across the year such as appeals, big events, campaigns and nature recovery projects. Working with the team to deliver any relevant communications training or resources to make available to staff. Supervising the monitoring and measurement of campaigns and their success, and reporting key KPIs to internal stakeholders on a monthly basis. Internal communications - updating the staff portal on Sharepoint with regards to communication assets, training and resources. Representing the Communications Team along with others across the Trust as part of the Trust s project management working group, feeding back on best practice and new innovations that result in a consistent approach to project management. We offer fantastic benefits of working for the Somerset Wildlife Trust including: 7% employer pension contribution Life insurance Flexible and agile working Wellbeing support Employee Assistance Program Diversity networks through RSWT/TWT Paid volunteer days Continuous Professional Development opportunities 33 days of holiday (25 + bank holidays) Staff social calendar and events The opportunity to make a real and positive difference to nature, communities, and the climate Closing date: Sunday 21 September 2025 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed. No agencies please.
Sep 04, 2025
Full time
Senior Communications Officer Salary : Banding Level 3 £31,000 - £35,000 Contract : Permanent / Working hours: Full time Location : Taunton, Somerset - Opportunity for Hybrid working As Senior Communications Officer, you will be working closely with the Head of Marketing Communications to help plan, create and deliver, with the help of specialists across teams, the Trust s annual communication plan. You ll be responsible for leading communications projects, campaigns and day-to-day activities. You will be delivering creative content and marketing across a range of platforms - both digital and offline that support the Trust s Wilder 2030 strategy and showcases the Trust s work. This will result in bringing nature s story to life in order to expand the charity s reach into new and wider audiences and bringing new supporters on board. You will be able to think creatively, within a fast-paced environment where no day is the same, as well as be comfortable delivering key tasks and mucking in when all hands are needed on deck. You will be comfortable with the relevant platform analytics to report on progress against agreed key performance indicators. This senior role is for a highly creative, confident, robust and professional communications individual, who will be working closely with the Head of Marketing Communications and wider team to help plan, create and activate the Trust s annual communication plan. You will: Deliver creative communications activities and branded digital content campaigns across the Trust s key communications channels to increase the Trust s reach, develop new audiences and convert initial awareness of SWT into measurable engagement/action for nature. Devise a plan with tactics to grow the Trust s key communications channels and digital communities and increase engagement using engaging and dynamic content. Provide communications support and project management for a range of exciting projects and campaigns across the whole organisation, liaising with the internal Directorate teams to do so Liaise with the central Wildlife Trust (RSWT) team on national campaigns and communications. Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels. Day to day guidance and project oversight for the wider communications team to support them to deliver a high-quality service to the wider organisation and inspire innovation and improvement in all that the team delivers. Job Description Key Responsibilities and Tasks Responsibility 1 : Leading Digital Channels Designing and implementation of SWT s digital and social media content plan (for both paid and organic content) with the support of the Content & Communications Officer, ensuring it complements the Trust s overall Wilder Somerset 2030 strategic goals and objectives, marketing plans, key campaigns, engagement and fundraising activity. Driving the high performance and growth of SWT s social channels ensuring increasing engagement and reach. Working with and supporting the Content & Communications Officer to create a calendar of high-quality engaging, range of content for sharing across internal and external marketing communications channels in support of the strategic vision, ensuring consistency in terms of tone of voice, branding, messaging and frequency of communications across all key channels. The Senior Communications Officer s social media content plan will aim to grow all SWT s social media and digital communities and increase organic engagement. Expanding reach to bring new supporters on board with the Trust s mission, to get involved with SWT s work across the county, take action for nature, and to grow membership and income. Working closely with the Website & Email Lead to understand and optimise user journeys and conversions between social channels and the website, and providing support and counsel to the Website & Email Lead with regards to the delivery of impactful email campaigns to support key integrated projects, campaigns and core strategy programmes. Also providing support and guidance on ensuring the website is as effective a channel as it should be as a central destination hub for social and digital journeys. Liaising with the Wildlife Trust (RSWT) central office to ensure central content and advocacy campaigns are delivered as agreed on local social channels with local messaging and that the Somerset message is clear, with the use of local case studies and stories. With the Content & Communications Officer, and liaising with external providers where necessary, providing brand design support for communications collateral, reports, newsletters, brochures, flyers, posters and presentations. Using appropriate software (e.g., Canva, Adobe, InDesign, Illustrator, Photoshop) for a range of audiences, creating templates where appropriate for internal staff to utilise to deliver small-scale projects independently. Responsibility 2 : Marketing & PR Marketing opportunities including a range of channels from print, media, events to paid online adverts. Developing strong relationships with local and national journalists and be the lead day-to-day SWT media contact for press enquiries, with the Content & Communications Officer taking on administrative press office tasks and handling some incoming queries. Recommending and developing feature ideas for key publications working up ideas with colleagues across the Trust, selling in stories, and coordinating the provision of spokespeople, background information and logistics. Working with, and providing guidance to the Content & Communications Officer, creating and distributing targeted press releases or media alerts where appropriate, following up with key media contacts to maximise coverage and amplify SWT s successes and impact. Be alert and responsive to the news agenda, keeping abreast of issues affecting the Trust and identifying PR opportunities and trends on social media that SWT can engage with, whilst also horizon planning for key contentious issues so as to provide PR support during crisis and major issues. Responsibility 3 : Project Management & Reporting With excellent project management and coordination skills you will work with internal stakeholders to design, coordinate and deliver bespoke plans to support a range of key projects across the year such as appeals, big events, campaigns and nature recovery projects. Working with the team to deliver any relevant communications training or resources to make available to staff. Supervising the monitoring and measurement of campaigns and their success, and reporting key KPIs to internal stakeholders on a monthly basis. Internal communications - updating the staff portal on Sharepoint with regards to communication assets, training and resources. Representing the Communications Team along with others across the Trust as part of the Trust s project management working group, feeding back on best practice and new innovations that result in a consistent approach to project management. We offer fantastic benefits of working for the Somerset Wildlife Trust including: 7% employer pension contribution Life insurance Flexible and agile working Wellbeing support Employee Assistance Program Diversity networks through RSWT/TWT Paid volunteer days Continuous Professional Development opportunities 33 days of holiday (25 + bank holidays) Staff social calendar and events The opportunity to make a real and positive difference to nature, communities, and the climate Closing date: Sunday 21 September 2025 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed. No agencies please.
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Sep 04, 2025
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Lead Officer (Housing Management & Co-ordination) Rugby Contract £21.14 per hour PAYE or £27.84 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Lead Officer (Housing Management & Co-ordination) This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To take the lead on behalf of Rugby Borough Council in legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to General needs and Independent Living tenancies. To provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies. To conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies and make recommendations to case officers around the next steps to be taken. To assist the Housing Officers, Housing Officers (Independent Living) and Housing Coordinators where additional informal support is required. To lead and support the delivery of all housing management functions of the Council as far as they affect tenants to achieve the Council s housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council s purpose, aims and values. Contribute to the delivery of a comprehensive Housing Service in accordance with the Council s policies and procedures. Deliver the estate management service in accordance with the Housing Strategy. Work on own initiative under the general direction of the Housing Services Team Leader. Able to maintain confidentiality and compliance to Human Rights and Data Protection legislation. Ability to effectively communicate with residents, staff and other organisations, both verbally and in writing. Able to work independently and as part of a team, prioritising own workload and meeting deadlines. Be able to carry out day-to-day administrative tasks. Must be able to deal with pressurised situations in a controlled and effective manner. Must be able to make concise written reports in a timely and accurate manner. Demonstrate tact and sensitivity. Follow laid down policies and procedures. Deliver services in a manner consistent with the purpose, aims and values of Rugby Borough Council. Previous experience of supervising staff in a Housing environment . Ability to work on own initiative and investigate issues and develop recommendations for action. Have an understanding of the current housing issues and the local and national political and social framework within which local authority housing services operate. Previous experience dealing with the public both face to face and by telephone with a varying customer base. Demonstrate flexibility, fairness, and equality in the delivery of the service. Working in a team and understanding the needs of teamwork. A commitment to equality of opportunity in employment and service delivery. Consider and respond positively to the views of others. Confident with financial issues. Basic statistical work A minimum of 2 years relevant experience in a customer focused environment. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Sep 04, 2025
Contractor
Lead Officer (Housing Management & Co-ordination) Rugby Contract £21.14 per hour PAYE or £27.84 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Lead Officer (Housing Management & Co-ordination) This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. To take the lead on behalf of Rugby Borough Council in legal proceedings around tenancy enforcement on all aspects of Housing Management with regards to General needs and Independent Living tenancies. To provide supervision, assistance and guidance to the Housing Management Team as whole around further action to be taken or not taken in an effort to sustain tenancies. To conduct final reviews and analyse individual tenancies, tenants and actions taken in an effort to sustain tenancies and make recommendations to case officers around the next steps to be taken. To assist the Housing Officers, Housing Officers (Independent Living) and Housing Coordinators where additional informal support is required. To lead and support the delivery of all housing management functions of the Council as far as they affect tenants to achieve the Council s housing objectives and the priorities of the Council. To contribute as a member of a multi-functional team of housing staff to provide a seamless, qualitative and customer focused service. To contribute as a member of the wider team in creating a positive working environment. To ensure that customer care is maintained to the agreed standards according to the Council s purpose, aims and values. Contribute to the delivery of a comprehensive Housing Service in accordance with the Council s policies and procedures. Deliver the estate management service in accordance with the Housing Strategy. Work on own initiative under the general direction of the Housing Services Team Leader. Able to maintain confidentiality and compliance to Human Rights and Data Protection legislation. Ability to effectively communicate with residents, staff and other organisations, both verbally and in writing. Able to work independently and as part of a team, prioritising own workload and meeting deadlines. Be able to carry out day-to-day administrative tasks. Must be able to deal with pressurised situations in a controlled and effective manner. Must be able to make concise written reports in a timely and accurate manner. Demonstrate tact and sensitivity. Follow laid down policies and procedures. Deliver services in a manner consistent with the purpose, aims and values of Rugby Borough Council. Previous experience of supervising staff in a Housing environment . Ability to work on own initiative and investigate issues and develop recommendations for action. Have an understanding of the current housing issues and the local and national political and social framework within which local authority housing services operate. Previous experience dealing with the public both face to face and by telephone with a varying customer base. Demonstrate flexibility, fairness, and equality in the delivery of the service. Working in a team and understanding the needs of teamwork. A commitment to equality of opportunity in employment and service delivery. Consider and respond positively to the views of others. Confident with financial issues. Basic statistical work A minimum of 2 years relevant experience in a customer focused environment. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Are you an experienced housing professional looking to take the lead in tenancy enforcement and sustainment? We are seeking a Lead Tenancy Officer to join the Housing Management Team within a local authority in the West Midlands. This is a key role responsible for leading legal proceedings relating to tenancy enforcement and supporting sustainable tenancies across both General Needs and Independent Living schemes. Key Responsibilities Tenancy Enforcement: Take the lead on all legal proceedings relating to tenancy management, including court representation and final reviews of tenancies at risk of eviction. Team Supervision: Provide daily support and guidance to Housing Officers, Independent Living Officers, and Coordinators, ensuring best practice in housing management and enforcement. Sustainment Focus: Evaluate tenancy cases, work with internal departments and external agencies, and make recommendations to prevent eviction wherever possible. Anti-Social Behaviour: Oversee high-risk ASB and neighbour dispute cases, liaising with the police and partner agencies, gathering evidence, and taking appropriate enforcement action. Multi-Agency Working: Chair case conferences and build strong links with support services to develop tailored support packages that help tenants maintain their homes. Monitoring & Reporting: Ensure accurate record-keeping, monitor performance data, and contribute to service improvement through analysis and reporting. What We're Looking For A sound understanding of housing law, tenancy enforcement, and court processes. Proven experience in managing complex tenancy cases and supervising staff. Strong interpersonal and negotiation skills with a customer-focused approach. Ability to work independently and under pressure in a fast-paced environment. A full, valid UK driving licence is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 03, 2025
Contractor
Are you an experienced housing professional looking to take the lead in tenancy enforcement and sustainment? We are seeking a Lead Tenancy Officer to join the Housing Management Team within a local authority in the West Midlands. This is a key role responsible for leading legal proceedings relating to tenancy enforcement and supporting sustainable tenancies across both General Needs and Independent Living schemes. Key Responsibilities Tenancy Enforcement: Take the lead on all legal proceedings relating to tenancy management, including court representation and final reviews of tenancies at risk of eviction. Team Supervision: Provide daily support and guidance to Housing Officers, Independent Living Officers, and Coordinators, ensuring best practice in housing management and enforcement. Sustainment Focus: Evaluate tenancy cases, work with internal departments and external agencies, and make recommendations to prevent eviction wherever possible. Anti-Social Behaviour: Oversee high-risk ASB and neighbour dispute cases, liaising with the police and partner agencies, gathering evidence, and taking appropriate enforcement action. Multi-Agency Working: Chair case conferences and build strong links with support services to develop tailored support packages that help tenants maintain their homes. Monitoring & Reporting: Ensure accurate record-keeping, monitor performance data, and contribute to service improvement through analysis and reporting. What We're Looking For A sound understanding of housing law, tenancy enforcement, and court processes. Proven experience in managing complex tenancy cases and supervising staff. Strong interpersonal and negotiation skills with a customer-focused approach. Ability to work independently and under pressure in a fast-paced environment. A full, valid UK driving licence is essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Homeless Reviews Officer My client is seeking an experienced Homeless Reviews Officer with strong knowledge of Part 6 and 7 of the Housing Act 1996. The Officer will be interviewing homeless applications and making justified decisions based on assessments carried out. The Officer will be supported by the Team Manager as they understand the pressures of the role. The team are looking for an experienced candidate that can add quality amongst knowledgeable peers, hitting targets and ensuring all reviews are made under relevant Housing legislation. The Officer will be expected to hit the ground running and confident in completing work loads. A comfortable working environment offers a great place to work. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. Responsible for making well-reasoned arguments and impartial decisions If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Sep 03, 2025
Seasonal
Homeless Reviews Officer My client is seeking an experienced Homeless Reviews Officer with strong knowledge of Part 6 and 7 of the Housing Act 1996. The Officer will be interviewing homeless applications and making justified decisions based on assessments carried out. The Officer will be supported by the Team Manager as they understand the pressures of the role. The team are looking for an experienced candidate that can add quality amongst knowledgeable peers, hitting targets and ensuring all reviews are made under relevant Housing legislation. The Officer will be expected to hit the ground running and confident in completing work loads. A comfortable working environment offers a great place to work. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. Responsible for making well-reasoned arguments and impartial decisions If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Trainee Technical Consultancy Officer Location: The Guildhall, CB2 3QJ Start Date: ASAP Contract Duration: 1+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 13.47 per hour Job Ref: (phone number removed) Responsibilities Handle customer enquiries (internal and external), triaging and signposting to the correct person. Monitor building control mailboxes, action and distribute messages. Provide basic guidance on building control queries, escalating complex queries. Register and validate routine applications, perform data entry, and maintain application records ensuring standard operating procedures are followed and internal targets are achieved. Register and maintain records of Initial Notices and Competent Person Scheme as required by legislation. Take telephone payments. Process archive search requests, ensure fees are collected, and provide customers with documentation. Log and update inspection requests in the system. Provide general administrative support. Follow standard operating procedures for financial processes, data protection, and service delivery. Assist with user testing of ICT systems and contribute to minor process improvements. Person Specification Experience in a team environment with administrative duties, including accurate data entry and document management. Proficiency in Microsoft Office systems such as Word and Excel. Experience dealing with customers both over the phone and face-to-face, providing clear and accurate information. Working knowledge of database systems such as IDOX or Uniform is desirable. Experience in a building control or regulatory environment is desirable. Experience working with GIS systems and interpreting maps is desirable. Experience handling plans and technical drawings is desirable. GCSEs (or equivalent) in English and Maths at grade C/4 or above. High level of accuracy and strong attention to detail. Well-organised with good time-management and the ability to meet deadlines. Clear written and oral communication skills. Awareness of data protection and confidentiality principles. Understanding of building control policies and legislation is desirable. Familiarity with archive search processes is desirable. Basic knowledge of map referencing and spatial data handling is desirable. Ability to follow, update, and adhere to standard operating procedures. Flexible approach to work; embraces change and continuous improvement. Resilient under pressure and able to prioritise tasks effectively. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 03, 2025
Contractor
Trainee Technical Consultancy Officer Location: The Guildhall, CB2 3QJ Start Date: ASAP Contract Duration: 1+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 13.47 per hour Job Ref: (phone number removed) Responsibilities Handle customer enquiries (internal and external), triaging and signposting to the correct person. Monitor building control mailboxes, action and distribute messages. Provide basic guidance on building control queries, escalating complex queries. Register and validate routine applications, perform data entry, and maintain application records ensuring standard operating procedures are followed and internal targets are achieved. Register and maintain records of Initial Notices and Competent Person Scheme as required by legislation. Take telephone payments. Process archive search requests, ensure fees are collected, and provide customers with documentation. Log and update inspection requests in the system. Provide general administrative support. Follow standard operating procedures for financial processes, data protection, and service delivery. Assist with user testing of ICT systems and contribute to minor process improvements. Person Specification Experience in a team environment with administrative duties, including accurate data entry and document management. Proficiency in Microsoft Office systems such as Word and Excel. Experience dealing with customers both over the phone and face-to-face, providing clear and accurate information. Working knowledge of database systems such as IDOX or Uniform is desirable. Experience in a building control or regulatory environment is desirable. Experience working with GIS systems and interpreting maps is desirable. Experience handling plans and technical drawings is desirable. GCSEs (or equivalent) in English and Maths at grade C/4 or above. High level of accuracy and strong attention to detail. Well-organised with good time-management and the ability to meet deadlines. Clear written and oral communication skills. Awareness of data protection and confidentiality principles. Understanding of building control policies and legislation is desirable. Familiarity with archive search processes is desirable. Basic knowledge of map referencing and spatial data handling is desirable. Ability to follow, update, and adhere to standard operating procedures. Flexible approach to work; embraces change and continuous improvement. Resilient under pressure and able to prioritise tasks effectively. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Land Rights Liaison Officer Stockton On Tees (Client Office-Based with Field Travel) Permanent Salary c £27,000 + £4,800 Car/Car Allowance + Flexible Benefits Summary Freedom Land & Estates Management Services is expanding! We're looking for an ambitious individual to join our team as a Land Rights Liaison Officer , based out of our client's offices in Stockton on Tees. This is a fantastic opportunity for someone with strong customer service skills and a desire to progress into a Wayleave Officer or Surveyor role. This role is pivotal in maintaining strong relationships with landowners and customers, ensuring timely and professional acquisition of consents for lower complexity connections work. Full training and mentoring will be provided to support your development. Some of the key deliverables in this role will include: Acquiring standard consents for: New connections Grantor/property changes Payment re-assessments Substation access reviews Boundary & tenure enquiries Simple drainage claims Access arrangements for maintenance Conducting face-to-face meetings with customers and grantors. Acting as a key liaison between Wayleave Support and Wayleave Officers. Maintaining accurate records and ensuring timely resolution of enquiries. What we're looking for: If you thrive under pressure, enjoy problem-solving, and have a passion for customer service, this role is for you. You'll be someone who is organised, assertive, and confident in communicating with a wide range of stakeholders. Essential: Full clean driving licence Strong customer service orientation & customer facing experience High standard of verbal communication A minimum of 2 'A level' or equivalent standard of education Desirable: Experience with wayleaves & consents Understanding of the legal system and electricity industry statutory background Previous negotiation experience Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sep 03, 2025
Full time
Land Rights Liaison Officer Stockton On Tees (Client Office-Based with Field Travel) Permanent Salary c £27,000 + £4,800 Car/Car Allowance + Flexible Benefits Summary Freedom Land & Estates Management Services is expanding! We're looking for an ambitious individual to join our team as a Land Rights Liaison Officer , based out of our client's offices in Stockton on Tees. This is a fantastic opportunity for someone with strong customer service skills and a desire to progress into a Wayleave Officer or Surveyor role. This role is pivotal in maintaining strong relationships with landowners and customers, ensuring timely and professional acquisition of consents for lower complexity connections work. Full training and mentoring will be provided to support your development. Some of the key deliverables in this role will include: Acquiring standard consents for: New connections Grantor/property changes Payment re-assessments Substation access reviews Boundary & tenure enquiries Simple drainage claims Access arrangements for maintenance Conducting face-to-face meetings with customers and grantors. Acting as a key liaison between Wayleave Support and Wayleave Officers. Maintaining accurate records and ensuring timely resolution of enquiries. What we're looking for: If you thrive under pressure, enjoy problem-solving, and have a passion for customer service, this role is for you. You'll be someone who is organised, assertive, and confident in communicating with a wide range of stakeholders. Essential: Full clean driving licence Strong customer service orientation & customer facing experience High standard of verbal communication A minimum of 2 'A level' or equivalent standard of education Desirable: Experience with wayleaves & consents Understanding of the legal system and electricity industry statutory background Previous negotiation experience Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program (including counselling and legal advice) Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax-Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
AAT (Accountancy) Trainer Derby - with some travel to Leicester and Nottingham C£35,000 Are you passionate about Accountancy and are keen to take on a position as an Apprenticeship Trainer? Would you like to be in a rewarding role where you can bring to life accountancy qualifications? Do you want to work for a brand who keep people at the core of what they do and are truly driven by the accomplishments of their students? The Company: ER Recruitment is working alongside a leading training brand who specialise in teaching a wide range of topics to educate and qualify future leaders. Within the role as an AAT Trainer you will be supporting individuals predominately within the 16-24 age bracket through their Accountancy qualification from Level 2 to Level 4. Role & Responsibilities of the AAT (Accountancy) Trainer: Delivering the specific Accounting or Payroll Apprenticeship Standard or commercial qualification training in the classroom or online environment, up to Level 4. Maintaining current professional knowledge within the accountancy field and undertake CPD activities as required. Assessing and supporting learners towards the successful completion of their qualification. Managing your diary efficiently to ensure timely classroom sessions. The support, advising and motivation of learners. Overcoming barriers to learning and adapt delivery to meet learner s needs. Providing attendance and feedback reports. Using e-portfolio system to record learner's progress. Promote and embed Equality and Diversity, Safeguarding, British Values, Prevent and Health and Safety to all learning sessions. Communicate any issues or concerns about learners to your line manager and designated Safeguarding Officer as appropriate. About You as the AAT (Accountancy) Trainer: Relevant accounting qualification (e.g. AAT, CIMA, ACCA, Degree etc.) Recognised Teaching qualification, e.g. PTLLs or equivalent. Strong IT capability. Ability to create and implement high quality learning resources. Organisational skills are a must, as well as the ability to plan your time effectively. Quality driven and prepared to go the extra mile for your learners. Must be an excellent communicator who is learner and quality focused. The ability to collaborate with others and contribute towards targets. Ability to work under pressure, manage your time effectively and work on your own initiative. Excellent analytical, decision making and problem-solving skills. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Sep 03, 2025
Full time
AAT (Accountancy) Trainer Derby - with some travel to Leicester and Nottingham C£35,000 Are you passionate about Accountancy and are keen to take on a position as an Apprenticeship Trainer? Would you like to be in a rewarding role where you can bring to life accountancy qualifications? Do you want to work for a brand who keep people at the core of what they do and are truly driven by the accomplishments of their students? The Company: ER Recruitment is working alongside a leading training brand who specialise in teaching a wide range of topics to educate and qualify future leaders. Within the role as an AAT Trainer you will be supporting individuals predominately within the 16-24 age bracket through their Accountancy qualification from Level 2 to Level 4. Role & Responsibilities of the AAT (Accountancy) Trainer: Delivering the specific Accounting or Payroll Apprenticeship Standard or commercial qualification training in the classroom or online environment, up to Level 4. Maintaining current professional knowledge within the accountancy field and undertake CPD activities as required. Assessing and supporting learners towards the successful completion of their qualification. Managing your diary efficiently to ensure timely classroom sessions. The support, advising and motivation of learners. Overcoming barriers to learning and adapt delivery to meet learner s needs. Providing attendance and feedback reports. Using e-portfolio system to record learner's progress. Promote and embed Equality and Diversity, Safeguarding, British Values, Prevent and Health and Safety to all learning sessions. Communicate any issues or concerns about learners to your line manager and designated Safeguarding Officer as appropriate. About You as the AAT (Accountancy) Trainer: Relevant accounting qualification (e.g. AAT, CIMA, ACCA, Degree etc.) Recognised Teaching qualification, e.g. PTLLs or equivalent. Strong IT capability. Ability to create and implement high quality learning resources. Organisational skills are a must, as well as the ability to plan your time effectively. Quality driven and prepared to go the extra mile for your learners. Must be an excellent communicator who is learner and quality focused. The ability to collaborate with others and contribute towards targets. Ability to work under pressure, manage your time effectively and work on your own initiative. Excellent analytical, decision making and problem-solving skills. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Planner & Tenant Liaison Officer Location: Sheepy Road, CV9 3AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.08 per hour Job Ref: (phone number removed) Responsibilities Assess the resources needed to plan a repair or deliver a job using a contractor. Plan the work to be delivered within the required timescales. Communicate with and coordinate the in-house workforce and contractors. Proactively communicate with tenants about works being delivered to their homes and provide high standards of customer care when responding to enquiries. Keep tenants informed about repairs, maintenance, and planned improvements to their homes with clear and timely communication. Monitor outstanding jobs and provide feedback to prevent backlogs of work. Be aware of and plan for surveys, inspections, and jobs that ensure health and safety compliance required for the maintenance service. Understand the Social Housing Regulator s Consumer Standards and the Housing Ombudsman Service s Complaints Code of Practice. Accurately diagnose repairs and use available resources to plan the work within required timescales. Liaise closely with tenants to arrange access, explain and plan the work, and address their enquiries. Provide technical advice to tenants about repairs and explain both the Council s and tenants' responsibilities. Support tenants as a first point of contact to coordinate access, explain how works will be delivered, address concerns, and advise on complaint responses. Coordinate with the in-house workforce and contractors to ensure work is delivered within required timescales, supporting tradesmen with systems of work and offering training as necessary. Utilize software systems to support repair delivery and monitor service performance, including managing repeat jobs. Schedule work for vacant properties, arrange for gas supply disconnection, inform utility companies, and keep the Lettings Team informed. Monitor jobs to ensure completion within required timescales, addressing logistical challenges and escalating issues to supervisors/managers as necessary. Manage systems of work efficiently, update component information, and attach certificates to premises upon job completion. Communicate with tenants about planned work, appointments, or job cancellations. Conduct satisfaction surveys to gather tenant feedback and suggest service improvements. Maintain a working knowledge of safety and compliance requirements, coordinating activities to meet regulatory requirements for electrical installations, gas installations, asbestos register, and fire risk assessments. Plan and arrange surveys, inspections, and jobs for health and safety compliance, including updating the asbestos register and planning for EICR visits and Fire Risk Assessments. Notify the Tenancy Services Team of any duty of care reports or concerns about vulnerable tenants. Liaise with other Council Sections to deliver service requirements and support tenants. Communicate with leaseholders to ensure they understand the costs of requested or required works for their premises. Administer invoice payments with care and attention and complete jobs upon payment authorization. Contribute to requests for information and feedback to promote continuous improvement of work systems and customer service. Provide statistical information and reports as required, assisting with performance information analysis to identify problems and solutions. Person Specification Experience in a front-line position within a customer service environment. Knowledge of housing repairs and a sound general knowledge of building work. Sound working knowledge of health and safety regulations, including gas installations, electrical works, fire risk assessments, Legionella, and asbestos management. Excellent communication skills, able to communicate clearly, concisely, and courteously with customers, the public, and other staff both verbally and in writing. Good customer service skills and ability to help customers resolve problems. Proven ability to act on own initiative to resolve issues. Excellent organizational skills and the ability to plan and manage time and workloads. Confidence in showing other staff members systems of work and providing training on software systems. Evidence of ability to work under pressure and maintain acceptable performance. Able to analyze data to identify problems and solutions. Proven ability to manage and process information accurately and communicate in precise and simple terms. Good IT skills, including proficiency with Microsoft Office Products, databases, and systems administration. Ability to follow verbal and written instructions effectively. Must recognize discrimination in its many forms and be willing to implement the Council's Equal Opportunities policies. Commitment to implementing good practice on equal opportunity issues. Commitment to the protection and safeguarding of children, young people, and adults with care and support needs. Good general education. Relevant administrative/office management qualification (desirable). Positive and approachable manner. Self-motivated and enthusiastic. Ability to work accurately to deadlines. Flexibility in work approach. Calm temperament, able to deal with sensitive and difficult situations. Able to work on own initiative with minimal supervision. Able to plan and organize workloads to meet unpredictable and conflicting demands. Positive attitude towards teamwork to deliver and develop services. Able to thrive in a busy environment and offer solutions as challenges arise. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Sep 02, 2025
Contractor
Planner & Tenant Liaison Officer Location: Sheepy Road, CV9 3AH Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.08 per hour Job Ref: (phone number removed) Responsibilities Assess the resources needed to plan a repair or deliver a job using a contractor. Plan the work to be delivered within the required timescales. Communicate with and coordinate the in-house workforce and contractors. Proactively communicate with tenants about works being delivered to their homes and provide high standards of customer care when responding to enquiries. Keep tenants informed about repairs, maintenance, and planned improvements to their homes with clear and timely communication. Monitor outstanding jobs and provide feedback to prevent backlogs of work. Be aware of and plan for surveys, inspections, and jobs that ensure health and safety compliance required for the maintenance service. Understand the Social Housing Regulator s Consumer Standards and the Housing Ombudsman Service s Complaints Code of Practice. Accurately diagnose repairs and use available resources to plan the work within required timescales. Liaise closely with tenants to arrange access, explain and plan the work, and address their enquiries. Provide technical advice to tenants about repairs and explain both the Council s and tenants' responsibilities. Support tenants as a first point of contact to coordinate access, explain how works will be delivered, address concerns, and advise on complaint responses. Coordinate with the in-house workforce and contractors to ensure work is delivered within required timescales, supporting tradesmen with systems of work and offering training as necessary. Utilize software systems to support repair delivery and monitor service performance, including managing repeat jobs. Schedule work for vacant properties, arrange for gas supply disconnection, inform utility companies, and keep the Lettings Team informed. Monitor jobs to ensure completion within required timescales, addressing logistical challenges and escalating issues to supervisors/managers as necessary. Manage systems of work efficiently, update component information, and attach certificates to premises upon job completion. Communicate with tenants about planned work, appointments, or job cancellations. Conduct satisfaction surveys to gather tenant feedback and suggest service improvements. Maintain a working knowledge of safety and compliance requirements, coordinating activities to meet regulatory requirements for electrical installations, gas installations, asbestos register, and fire risk assessments. Plan and arrange surveys, inspections, and jobs for health and safety compliance, including updating the asbestos register and planning for EICR visits and Fire Risk Assessments. Notify the Tenancy Services Team of any duty of care reports or concerns about vulnerable tenants. Liaise with other Council Sections to deliver service requirements and support tenants. Communicate with leaseholders to ensure they understand the costs of requested or required works for their premises. Administer invoice payments with care and attention and complete jobs upon payment authorization. Contribute to requests for information and feedback to promote continuous improvement of work systems and customer service. Provide statistical information and reports as required, assisting with performance information analysis to identify problems and solutions. Person Specification Experience in a front-line position within a customer service environment. Knowledge of housing repairs and a sound general knowledge of building work. Sound working knowledge of health and safety regulations, including gas installations, electrical works, fire risk assessments, Legionella, and asbestos management. Excellent communication skills, able to communicate clearly, concisely, and courteously with customers, the public, and other staff both verbally and in writing. Good customer service skills and ability to help customers resolve problems. Proven ability to act on own initiative to resolve issues. Excellent organizational skills and the ability to plan and manage time and workloads. Confidence in showing other staff members systems of work and providing training on software systems. Evidence of ability to work under pressure and maintain acceptable performance. Able to analyze data to identify problems and solutions. Proven ability to manage and process information accurately and communicate in precise and simple terms. Good IT skills, including proficiency with Microsoft Office Products, databases, and systems administration. Ability to follow verbal and written instructions effectively. Must recognize discrimination in its many forms and be willing to implement the Council's Equal Opportunities policies. Commitment to implementing good practice on equal opportunity issues. Commitment to the protection and safeguarding of children, young people, and adults with care and support needs. Good general education. Relevant administrative/office management qualification (desirable). Positive and approachable manner. Self-motivated and enthusiastic. Ability to work accurately to deadlines. Flexibility in work approach. Calm temperament, able to deal with sensitive and difficult situations. Able to work on own initiative with minimal supervision. Able to plan and organize workloads to meet unpredictable and conflicting demands. Positive attitude towards teamwork to deliver and develop services. Able to thrive in a busy environment and offer solutions as challenges arise. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
An exciting opportunity has arisen for an experienced Bookings & Emergency Accommodation Officer to join the Bookings and Emergency Accommodation Team on a secondment basis. This role plays a vital part in ensuring that statutory housing duties are met through the effective placement of homeless applicants into emergency and temporary accommodation. The successful candidate will bring a strong understanding of homelessness legislation, housing allocations, and property suitability, alongside experience in managing accommodation placements and liaising with service users and providers. Key Responsibilities: Assess the accommodation needs of homeless applicants and arrange bookings into suitable emergency, temporary, and permanent accommodation. Ensure all placements comply with statutory guidance and council procedures, including suitability assessments and record-keeping. Manage a caseload of clients in bed & breakfast accommodation, liaising with homelessness assessment officers to support timely case progression. Conduct inspections and on-site surgeries at designated hotels to verify property standards and ensure compliance with licensing conditions. Monitor rent payments, assist with income recovery, and liaise with Housing Benefit and DWP to address arrears and benefit delays. Support vulnerable clients during their transition into self-contained accommodation, arranging removals, documentation, and accompanied viewings. Respond to concerns including safeguarding, anti-social behaviour, and harassment, ensuring cases are escalated or referred as appropriate. Maintain accurate data on housing systems, ensure compliance with data protection policies, and contribute to service improvement initiatives. Essential Skills & Experience: Experience working within homelessness services, housing options, or temporary accommodation placements. Knowledge of housing and homelessness legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Understanding of landlord and tenant law, welfare benefits, safeguarding legislation, and housing benefit systems. Demonstrated ability to work in a high-pressure environment managing sensitive and complex cases. Ability to carry out property inspections, liaise with landlords and service users, and manage rent accounts. Excellent organisational, communication, and customer service skills. Confident using housing management and document workflow systems. Flexible to attend site visits and occasional evening work when required. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Sep 02, 2025
Seasonal
An exciting opportunity has arisen for an experienced Bookings & Emergency Accommodation Officer to join the Bookings and Emergency Accommodation Team on a secondment basis. This role plays a vital part in ensuring that statutory housing duties are met through the effective placement of homeless applicants into emergency and temporary accommodation. The successful candidate will bring a strong understanding of homelessness legislation, housing allocations, and property suitability, alongside experience in managing accommodation placements and liaising with service users and providers. Key Responsibilities: Assess the accommodation needs of homeless applicants and arrange bookings into suitable emergency, temporary, and permanent accommodation. Ensure all placements comply with statutory guidance and council procedures, including suitability assessments and record-keeping. Manage a caseload of clients in bed & breakfast accommodation, liaising with homelessness assessment officers to support timely case progression. Conduct inspections and on-site surgeries at designated hotels to verify property standards and ensure compliance with licensing conditions. Monitor rent payments, assist with income recovery, and liaise with Housing Benefit and DWP to address arrears and benefit delays. Support vulnerable clients during their transition into self-contained accommodation, arranging removals, documentation, and accompanied viewings. Respond to concerns including safeguarding, anti-social behaviour, and harassment, ensuring cases are escalated or referred as appropriate. Maintain accurate data on housing systems, ensure compliance with data protection policies, and contribute to service improvement initiatives. Essential Skills & Experience: Experience working within homelessness services, housing options, or temporary accommodation placements. Knowledge of housing and homelessness legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Understanding of landlord and tenant law, welfare benefits, safeguarding legislation, and housing benefit systems. Demonstrated ability to work in a high-pressure environment managing sensitive and complex cases. Ability to carry out property inspections, liaise with landlords and service users, and manage rent accounts. Excellent organisational, communication, and customer service skills. Confident using housing management and document workflow systems. Flexible to attend site visits and occasional evening work when required. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
One of my local goverment clients is seeking an experienced and proactive Accommodation Assessment & Lettings Officer to join their Housing Needs & Refugee Services division. This role plays a critical function in arranging emergency and temporary accommodation placements and supporting the allocation of suitable long-term housing solutions in line with statutory duties. Key Responsibilities: Arrange emergency and temporary accommodation placements, including referrals into supported housing. Make offers of properties in line with Housing legislation and manage discharges of duty. Liaise with internal teams (e.g. Children s Social Services, Adult Social Care) to arrange emergency housing placements. Coordinate and allocate available properties in the private rented sector (PRS) and identify households for Direct Lets. Maintain accurate property and tenant records, monitor void turnaround times, and ensure re-let times are minimised. Manage move-ons from temporary accommodation and ensure suitable housing pathways are in place. Draft robust decision letters for suitability reviews and discharge of duty. Monitor rent accounts, initiate Housing Benefit claims, and ensure income recovery. Respond to complaints and enquiries within corporate timeframes. Liaise with landlords, partner agencies, and internal departments to maximise housing options and service outcomes. Use multiple ICT systems to maintain accurate, evidence-based records and support performance reporting. Essential Skills & Experience: Strong knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 Parts VI & VII, and relevant housing legislation. Understanding of landlord & tenant law, welfare benefits, and housing allocations policies. Experience coordinating emergency accommodation and supported housing placements. Ability to assess affordability and suitability of accommodation. Experience working with vulnerable client groups and handling sensitive situations. Ability to draft clear, legally sound decision letters. Familiarity with housing databases and administrative systems. Strong interpersonal, communication, negotiation, and case management skills. Excellent organisational skills and ability to work under pressure, managing a demanding caseload. Ideal Candidate Profile: Experience working in local authority housing or homelessness services. Comfortable dealing with high-need or distressed service users. Proactive, solution-focused, and able to work both independently and within a team. Flexible and willing to attend home visits or occasional evening work. Strong understanding of safeguarding procedures and partnership working. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Sep 02, 2025
Seasonal
One of my local goverment clients is seeking an experienced and proactive Accommodation Assessment & Lettings Officer to join their Housing Needs & Refugee Services division. This role plays a critical function in arranging emergency and temporary accommodation placements and supporting the allocation of suitable long-term housing solutions in line with statutory duties. Key Responsibilities: Arrange emergency and temporary accommodation placements, including referrals into supported housing. Make offers of properties in line with Housing legislation and manage discharges of duty. Liaise with internal teams (e.g. Children s Social Services, Adult Social Care) to arrange emergency housing placements. Coordinate and allocate available properties in the private rented sector (PRS) and identify households for Direct Lets. Maintain accurate property and tenant records, monitor void turnaround times, and ensure re-let times are minimised. Manage move-ons from temporary accommodation and ensure suitable housing pathways are in place. Draft robust decision letters for suitability reviews and discharge of duty. Monitor rent accounts, initiate Housing Benefit claims, and ensure income recovery. Respond to complaints and enquiries within corporate timeframes. Liaise with landlords, partner agencies, and internal departments to maximise housing options and service outcomes. Use multiple ICT systems to maintain accurate, evidence-based records and support performance reporting. Essential Skills & Experience: Strong knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 Parts VI & VII, and relevant housing legislation. Understanding of landlord & tenant law, welfare benefits, and housing allocations policies. Experience coordinating emergency accommodation and supported housing placements. Ability to assess affordability and suitability of accommodation. Experience working with vulnerable client groups and handling sensitive situations. Ability to draft clear, legally sound decision letters. Familiarity with housing databases and administrative systems. Strong interpersonal, communication, negotiation, and case management skills. Excellent organisational skills and ability to work under pressure, managing a demanding caseload. Ideal Candidate Profile: Experience working in local authority housing or homelessness services. Comfortable dealing with high-need or distressed service users. Proactive, solution-focused, and able to work both independently and within a team. Flexible and willing to attend home visits or occasional evening work. Strong understanding of safeguarding procedures and partnership working. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
PURPOSE OF THE JOB: SSOW Officer with technical exposure within the pharmaceutical R&D industry. This role entails liaising with third party contractors (TPC) and the engineering team to enable visits, collate and review all relevant SSOW documentation, to prepare permits and specific job packs for works in accordance with company and client policies and procedures. MAIN DUTIES AND RESPONSIBILITIES: Liaise with engineering team to enable visits of third-party contractors in accordance with the Planning Team schedule. Reviewing site inductions are relevant and/or valid for specific visiting third party contractors. Review relevant RAMS in a timely manner before scheduled site visit. Validate all necessary information is provided for permits and RAMS. Issue, monitor and sign off closure of permits to work in accordance with site procedure. Support and review third party contractor job/permit packs in preparation for works to be carried out. Liaise with relevant authorised personnel to organise supplementary permits and isolation certificates (electrical, pressure systems, confined space etc.) in preparation for works. Support site leadership team with delegated tasks. Support with audit of LOTO system and procedures to ensure compliance. Audit any SSOW documentation issued to reinforce standards and compliance. Provide feedback to EHS on permit issuing and safety improvements and attend safety meetings when required. Support in managing and planning remedial and/or out of scope works. SKILLS & QUALIFICATIONS: Good all-round knowledge of building services and health & safety within a R&D pharmaceutical environment. A good education is essential, with good written and spoken English. Knowledge and exposure of technical facilities management, inc. electrical and/or mechanical disciplines. Recognised Health and Safety qualification (such as IOSH or NEBOSH). Experience within pharmaceutical R&D industry. Experience of permit to work systems. Experience within similar technical compliance/Third Party Contractor management role.
Sep 02, 2025
Full time
PURPOSE OF THE JOB: SSOW Officer with technical exposure within the pharmaceutical R&D industry. This role entails liaising with third party contractors (TPC) and the engineering team to enable visits, collate and review all relevant SSOW documentation, to prepare permits and specific job packs for works in accordance with company and client policies and procedures. MAIN DUTIES AND RESPONSIBILITIES: Liaise with engineering team to enable visits of third-party contractors in accordance with the Planning Team schedule. Reviewing site inductions are relevant and/or valid for specific visiting third party contractors. Review relevant RAMS in a timely manner before scheduled site visit. Validate all necessary information is provided for permits and RAMS. Issue, monitor and sign off closure of permits to work in accordance with site procedure. Support and review third party contractor job/permit packs in preparation for works to be carried out. Liaise with relevant authorised personnel to organise supplementary permits and isolation certificates (electrical, pressure systems, confined space etc.) in preparation for works. Support site leadership team with delegated tasks. Support with audit of LOTO system and procedures to ensure compliance. Audit any SSOW documentation issued to reinforce standards and compliance. Provide feedback to EHS on permit issuing and safety improvements and attend safety meetings when required. Support in managing and planning remedial and/or out of scope works. SKILLS & QUALIFICATIONS: Good all-round knowledge of building services and health & safety within a R&D pharmaceutical environment. A good education is essential, with good written and spoken English. Knowledge and exposure of technical facilities management, inc. electrical and/or mechanical disciplines. Recognised Health and Safety qualification (such as IOSH or NEBOSH). Experience within pharmaceutical R&D industry. Experience of permit to work systems. Experience within similar technical compliance/Third Party Contractor management role.
Nightstop Support Worker & Volunteer Coordinator Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence. Position: Nightstop Support Worker & Volunteer Coordinator Salary: £13,818 (£27,636 FTE) including London Weighting Plus Pension and Other Benefits Location: London SE1 Hours: Part-time, 18.75 hours Closing Date: Sunday 21 September 2025 About the Role: The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe. You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the London office and cover referrals from young people in London. Key Responsibilities: Provide a welcoming and supportive service to young people at risk of homelessness Conduct needs and risk assessments and arrange Nightstop placements Support guests and volunteers through a 24-hour on-call service when required Recruit, onboard and engage new volunteer hosts Promote the service at events and meetings, building strong relationships with partners Maintain accurate records and support reporting processes Ensure safeguarding and health and safety requirements are met at all times About You: We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring: Experience of working with vulnerable people or people experiencing homelessness Understanding of housing and homelessness legislation and safeguarding procedures Strong organisational and problem-solving abilities Excellent communication and customer service skills Confidence in working collaboratively with a range of partners and stakeholders Flexibility to take part in an on-call rota and occasional evening or weekend work In return for working here, you will receive: • A comprehensive training package tailored to your needs and role • Flexible working model for suitable roles • 26 days annual leave rising to 30 after five years of service • Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service • Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. • Discount vouchers including gym, retail, food & drink, travel, electricals and more. • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More • Death in service (4x Base salary) • Legal Advice line About the Organisation: The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change. Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Sep 02, 2025
Full time
Nightstop Support Worker & Volunteer Coordinator Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence. Position: Nightstop Support Worker & Volunteer Coordinator Salary: £13,818 (£27,636 FTE) including London Weighting Plus Pension and Other Benefits Location: London SE1 Hours: Part-time, 18.75 hours Closing Date: Sunday 21 September 2025 About the Role: The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe. You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the London office and cover referrals from young people in London. Key Responsibilities: Provide a welcoming and supportive service to young people at risk of homelessness Conduct needs and risk assessments and arrange Nightstop placements Support guests and volunteers through a 24-hour on-call service when required Recruit, onboard and engage new volunteer hosts Promote the service at events and meetings, building strong relationships with partners Maintain accurate records and support reporting processes Ensure safeguarding and health and safety requirements are met at all times About You: We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring: Experience of working with vulnerable people or people experiencing homelessness Understanding of housing and homelessness legislation and safeguarding procedures Strong organisational and problem-solving abilities Excellent communication and customer service skills Confidence in working collaboratively with a range of partners and stakeholders Flexibility to take part in an on-call rota and occasional evening or weekend work In return for working here, you will receive: • A comprehensive training package tailored to your needs and role • Flexible working model for suitable roles • 26 days annual leave rising to 30 after five years of service • Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service • Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. • Discount vouchers including gym, retail, food & drink, travel, electricals and more. • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More • Death in service (4x Base salary) • Legal Advice line About the Organisation: The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change. Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Gatehouse Security Officers Location: DL1 Start Date: 1st October 2025 Pay Rate: 12.60 per hour About the Role We are recruiting Gatehouse Security Officers to join our team at a brand-new major distribution centre in Darlington. This is an exciting opportunity to be part of a busy, high-demand gatehouse operation, ensuring the smooth and secure running of site access 24/7. You will work as part of a two-officer team per shift, with responsibilities including access control, logging vehicle movements, maintaining site security, and providing exceptional customer service. Shifts & Hours 4 on / 4 off shift pattern Days: 07 00 (2 officers per shift) Nights: 19 00 (2 officers per shift) Average: 48 hours per week Key Responsibilities Managing site access through a busy gatehouse. Recording and monitoring vehicle movements using computer systems. Conducting site patrols during quieter periods. Providing professional customer service to staff, visitors, and contractors. Maintaining a safe and secure environment at all times. Requirements SIA Door Supervisor Licence (DS) essential Full UK Driving Licence essential Excellent communication skills (written & verbal). Strong IT skills (MS Office Suite and security systems). Previous experience in a gatehouse or high-demand security environment is desirable. Customer-focused with the ability to remain calm and professional under pressure. City Group is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or marital status.
Sep 02, 2025
Full time
Gatehouse Security Officers Location: DL1 Start Date: 1st October 2025 Pay Rate: 12.60 per hour About the Role We are recruiting Gatehouse Security Officers to join our team at a brand-new major distribution centre in Darlington. This is an exciting opportunity to be part of a busy, high-demand gatehouse operation, ensuring the smooth and secure running of site access 24/7. You will work as part of a two-officer team per shift, with responsibilities including access control, logging vehicle movements, maintaining site security, and providing exceptional customer service. Shifts & Hours 4 on / 4 off shift pattern Days: 07 00 (2 officers per shift) Nights: 19 00 (2 officers per shift) Average: 48 hours per week Key Responsibilities Managing site access through a busy gatehouse. Recording and monitoring vehicle movements using computer systems. Conducting site patrols during quieter periods. Providing professional customer service to staff, visitors, and contractors. Maintaining a safe and secure environment at all times. Requirements SIA Door Supervisor Licence (DS) essential Full UK Driving Licence essential Excellent communication skills (written & verbal). Strong IT skills (MS Office Suite and security systems). Previous experience in a gatehouse or high-demand security environment is desirable. Customer-focused with the ability to remain calm and professional under pressure. City Group is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or marital status.
This position is based at Orwell Logistics Park in Ipswich, Access Control Officers are key members of the Security Team and are tasked with enabling access for the workers employed across the SZC project by the control, issue and receipt of access control passes. Their primary tasks are to deliver front of house reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the SZC sites and prevent unauthorised access where required This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems. By the nature of their activities, Access Control Officers will require an SIA licence in order to effectively deliver this function. The Access Control Officer is a duty role that is required to provide 24 hour Access Control coverage across the SZC project, therefore applicants must be prepared to work 12 hour shifts rotating through days and nights. Your Time at Work £16.66 per hour - Mon to Sun Hours are Monday to Friday, early and late shifts between 06:00 and 20:00 and one Saturday per month, 06:00 - 13:00. Our Perfect Worker Key Responsibilities - Key enabler of access to the site and associated developments - Reception duties - Visitor Management - General office duties as required. - Assisting the Access Control Manager in tasks that may arise. - Monitor and deliver service level requirements as per KPI's - Support Site Induction Service - Follow project processes and working instructions Skills and Competencies - Strong Written and Verbal Communications - Attention to detail - Ability to manage workload, prioritise and manage time - Adaptable and Flexible - Customer Focused Profile Educational Requirements/Qualification - A good standard of education in Maths, English and IT. Preferred Experience - Prior experience of working within a busy office environment and under pressure - Excellent IT skills with a working knowledge of all MS Office packages Personal Qualities - Highest levels of integrity, respectfulness and professionalism required at all times. - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests. - An engaging and proactive 'can do' attitude where successes and failures are shared. - Doing what we say we are going to do and only committing to what can be done. - Listen and communicate effectively. - Ability to plan ahead as far as possible and share intelligence to prevent surprises. Specific occupational requirements - Ability to pass and hold National Security Vetting - SIA Licence Key Information and Benefits Permanent Contract 20 days leave per year, G4S National Pension Scheme, Health Saturday Fund (Health Cash Plan for you and your family), Perks at Work (National Discount Scheme), Aviva Car, Home and Travel Insurance Discount Ref 1G4S - G182 G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Sep 02, 2025
Full time
This position is based at Orwell Logistics Park in Ipswich, Access Control Officers are key members of the Security Team and are tasked with enabling access for the workers employed across the SZC project by the control, issue and receipt of access control passes. Their primary tasks are to deliver front of house reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the SZC sites and prevent unauthorised access where required This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems. By the nature of their activities, Access Control Officers will require an SIA licence in order to effectively deliver this function. The Access Control Officer is a duty role that is required to provide 24 hour Access Control coverage across the SZC project, therefore applicants must be prepared to work 12 hour shifts rotating through days and nights. Your Time at Work £16.66 per hour - Mon to Sun Hours are Monday to Friday, early and late shifts between 06:00 and 20:00 and one Saturday per month, 06:00 - 13:00. Our Perfect Worker Key Responsibilities - Key enabler of access to the site and associated developments - Reception duties - Visitor Management - General office duties as required. - Assisting the Access Control Manager in tasks that may arise. - Monitor and deliver service level requirements as per KPI's - Support Site Induction Service - Follow project processes and working instructions Skills and Competencies - Strong Written and Verbal Communications - Attention to detail - Ability to manage workload, prioritise and manage time - Adaptable and Flexible - Customer Focused Profile Educational Requirements/Qualification - A good standard of education in Maths, English and IT. Preferred Experience - Prior experience of working within a busy office environment and under pressure - Excellent IT skills with a working knowledge of all MS Office packages Personal Qualities - Highest levels of integrity, respectfulness and professionalism required at all times. - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests. - An engaging and proactive 'can do' attitude where successes and failures are shared. - Doing what we say we are going to do and only committing to what can be done. - Listen and communicate effectively. - Ability to plan ahead as far as possible and share intelligence to prevent surprises. Specific occupational requirements - Ability to pass and hold National Security Vetting - SIA Licence Key Information and Benefits Permanent Contract 20 days leave per year, G4S National Pension Scheme, Health Saturday Fund (Health Cash Plan for you and your family), Perks at Work (National Discount Scheme), Aviva Car, Home and Travel Insurance Discount Ref 1G4S - G182 G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
Electoral Services Officer (Wandsworth) £35,391 - £45,564 Permanent Full Time Wandsworth Town Hall/WFH Some office attendance required each week Objective of role We are looking for an individual to join the Electoral Services team in Wandsworth to deliver high quality and effective electoral registration and election administration in a high performing team. This exciting role is within the Better Service Partnership between Richmond and Wandsworth Councils.The overall purpose of the Better Service Partnership is to provide the highest quality of service at the lowest attainable cost.Electoral Services at Richmond and Wandsworth Councils operate as two separate services, but which work closely together as part of the Assistant Chief Executive's division at the heart of the organisation. You will help the service to continue to improve, making full use of modern tools and data to drive further efficiencies into our working practices.Creativity and innovation are encouraged to ensure we meet future legislative change and provide a modern and customer-centric service to our residents and key stakeholders. About the role To provide assistance and administrative support to the Electoral Registration Officer (ERO) in the preparation, compilation and maintenance of a complete and accurate Register of Electors. To provide assistance and administrative support to the Returning Officer (RO) in the organisation, management and conduct of all elections and referendums in the Borough. To play an integral role in ensuring the Service meets The Electoral Commission's Performance Standards for ERO's and RO's. To deal with the public on a daily basis in a way that promotes the section and its services in accordance with the Councils corporate policies. Essential Qualifications, Skills and Experience Good working knowledge of electoral law and electoral procedures Experience of working in electoral administration or an elections environment. Experience of organising, prioritising and managing own work load. Ability to work accurately under pressure to meet statutory deadlines Good verbal and written communication skills A team player working with a variety of internal and external clients Closing Date: 21st September 2025 Shortlisting Date: 28th September 2025 Interview Date: W/C 29th September 2025 For an informal conversation please contact Andrew Smith Head of Electoral Services and Elections via We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Sep 02, 2025
Full time
Electoral Services Officer (Wandsworth) £35,391 - £45,564 Permanent Full Time Wandsworth Town Hall/WFH Some office attendance required each week Objective of role We are looking for an individual to join the Electoral Services team in Wandsworth to deliver high quality and effective electoral registration and election administration in a high performing team. This exciting role is within the Better Service Partnership between Richmond and Wandsworth Councils.The overall purpose of the Better Service Partnership is to provide the highest quality of service at the lowest attainable cost.Electoral Services at Richmond and Wandsworth Councils operate as two separate services, but which work closely together as part of the Assistant Chief Executive's division at the heart of the organisation. You will help the service to continue to improve, making full use of modern tools and data to drive further efficiencies into our working practices.Creativity and innovation are encouraged to ensure we meet future legislative change and provide a modern and customer-centric service to our residents and key stakeholders. About the role To provide assistance and administrative support to the Electoral Registration Officer (ERO) in the preparation, compilation and maintenance of a complete and accurate Register of Electors. To provide assistance and administrative support to the Returning Officer (RO) in the organisation, management and conduct of all elections and referendums in the Borough. To play an integral role in ensuring the Service meets The Electoral Commission's Performance Standards for ERO's and RO's. To deal with the public on a daily basis in a way that promotes the section and its services in accordance with the Councils corporate policies. Essential Qualifications, Skills and Experience Good working knowledge of electoral law and electoral procedures Experience of working in electoral administration or an elections environment. Experience of organising, prioritising and managing own work load. Ability to work accurately under pressure to meet statutory deadlines Good verbal and written communication skills A team player working with a variety of internal and external clients Closing Date: 21st September 2025 Shortlisting Date: 28th September 2025 Interview Date: W/C 29th September 2025 For an informal conversation please contact Andrew Smith Head of Electoral Services and Elections via We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Job Title: Candidate Manager - Prospero Group Company Overview: Prospero Teaching, established in 2000, is an award-winning teaching recruitment agency with offices across the UK, Canada, Australia, and New Zealand. Our team connects top education professionals with fulfilling teaching roles, covering Primary, Secondary, SEND, and CES settings-from local community schools to large multi-academy trusts. We are committed to supporting educators throughout their journey, offering a structured environment with dedicated Compliance Officers and in-house training coordinators. Position Overview: Prospero Group is seeking a dedicated Candidate Manager to join our dynamic team in Leeds. This role focuses on sourcing high-quality candidates to meet the needs of our recruitment teams and help them reach placement targets. You'll play a key role in identifying and engaging teachers, support staff, and tutors, ensuring they meet client requirements and have a seamless experience throughout the process. Key Responsibilities: Actively source and attract candidates via internal and external databases. Process candidate registration forms, including conducting interviews and reviewing documents. Post job adverts on platforms like Broadbean and LinkedIn. Build expertise on school locations and consultants' designated areas. Conduct pre-screens to assess candidates and discuss expectations with consultants. Create and maintain candidate profiles, matching candidates to school cultures and needs. Stay updated on changes in the Education system (curriculum, compliance, qualifications, etc.). Manage ongoing candidate communication, including emails and phone inquiries. Assist in collecting and managing references, and support compliance requirements. Attend university career fairs and manage relationships with candidates, ensuring they feel supported and informed. Desired Skills & Experience: Experience in candidate generation (preferred but not required). Strong administrative abilities and familiarity with Microsoft Office. Exceptional verbal and written communication skills with a confident phone manner. Highly organised, with the ability to multi-task and work accurately under pressure. Proactive, flexible, self-motivated, and able to manage a high-energy environment. Why Join Prospero Group? At Prospero Group, we value a fun, supportive workplace where you'll have the opportunity to grow and develop alongside a passionate team. If you're ready to make an impact in education recruitment, apply today! IN25DR
Sep 02, 2025
Full time
Job Title: Candidate Manager - Prospero Group Company Overview: Prospero Teaching, established in 2000, is an award-winning teaching recruitment agency with offices across the UK, Canada, Australia, and New Zealand. Our team connects top education professionals with fulfilling teaching roles, covering Primary, Secondary, SEND, and CES settings-from local community schools to large multi-academy trusts. We are committed to supporting educators throughout their journey, offering a structured environment with dedicated Compliance Officers and in-house training coordinators. Position Overview: Prospero Group is seeking a dedicated Candidate Manager to join our dynamic team in Leeds. This role focuses on sourcing high-quality candidates to meet the needs of our recruitment teams and help them reach placement targets. You'll play a key role in identifying and engaging teachers, support staff, and tutors, ensuring they meet client requirements and have a seamless experience throughout the process. Key Responsibilities: Actively source and attract candidates via internal and external databases. Process candidate registration forms, including conducting interviews and reviewing documents. Post job adverts on platforms like Broadbean and LinkedIn. Build expertise on school locations and consultants' designated areas. Conduct pre-screens to assess candidates and discuss expectations with consultants. Create and maintain candidate profiles, matching candidates to school cultures and needs. Stay updated on changes in the Education system (curriculum, compliance, qualifications, etc.). Manage ongoing candidate communication, including emails and phone inquiries. Assist in collecting and managing references, and support compliance requirements. Attend university career fairs and manage relationships with candidates, ensuring they feel supported and informed. Desired Skills & Experience: Experience in candidate generation (preferred but not required). Strong administrative abilities and familiarity with Microsoft Office. Exceptional verbal and written communication skills with a confident phone manner. Highly organised, with the ability to multi-task and work accurately under pressure. Proactive, flexible, self-motivated, and able to manage a high-energy environment. Why Join Prospero Group? At Prospero Group, we value a fun, supportive workplace where you'll have the opportunity to grow and develop alongside a passionate team. If you're ready to make an impact in education recruitment, apply today! IN25DR
Accreditation Officer (Fixed Term Contract - Maternity Leave) PROFESSIONAL STANDARDS AUTHORITY FOR HEALTH AND SOCIAL CARE SALARY £47,747 About the role Can you contribute to a team making decisions in the public interest? Can you work independently, analyse complex information and write clear reports? Can you support improvement and efficiency in how we work? If you can, then we would like to hear from you. We are looking for an Accreditation Officer on a fixed term contract to cover maternity leave in our Accreditation team, which is part of our Regulation and Accreditation Directorate . The team is responsible for assessing registers of health and social care practitioners against our Standards for Accredited Registers which are intended to uphold and improve high standards for the UK public. We write reports on whether our standards are met and publish them so that the assurances we provide are transparent. The role involves: Conducting assessments and preparing reports that make recommendations on whether current and prospective Accredited Registers meet our Standards Liaising with Accredited Registers, members of the public and internal colleagues about assessments and feedback on Accredited Register performance Supporting work to grow, mature and promote the Accredited Registers programme as we develop revised Standards and business processes We have a hybrid working policy. In the first six months of employment full-time staff working over five days will be expected to attend the office three days a week, after this the requirement is two days a week in the office. However, should you require any reasonable adjustments or wish to discuss the possibility of further flexible working please contact us directly to discuss. The PSA's offices are located in Blackfriars, London. About you We are looking to recruit an Accreditation Officer who has: Strong analytical skills with excellent attention to detail The ability to prioritise work and work to deadlines Good interpersonal and communication skills Flexibility and the ability to work effectively in a small organisation and within a small team The ability to liaise effectively with a wide range of stakeholders including senior staff You will need and a strong commitment to protecting patients and the public. You will also need to share our values of integrity, transparency, respect, fairness and teamwork. About the Professional Standards Authority The Professional Standards Authority for Health and Social Care (PSA) is the UK's oversight body for the regulation of people working in health and social care. Our statutory remit, independence and expertise underpin our commitment to the safety of patients and service-users, and to the protection of the public. There are 10 organisations that regulate health professionals in the UK and social workers in England by law. We audit their performance and review their decisions on practitioners' fitness to practise. We also accredit and set standards for organisations holding registers of health and care practitioners not regulated by law. We collaborate with all of these organisations to improve standards. We share good practice, knowledge and our right-touch regulation expertise. We also conduct and promote research on regulation. We monitor policy developments in the UK and internationally, providing guidance to governments and stakeholders. Through our UK and international consultancy, we share our expertise and broaden our regulatory insights. We are committed to promoting a fair and inclusive workplace where all our staff can flourish and reach their full potential. We know that a diverse workforce, at all levels, allows for a more creative and productive environment bringing different viewpoints, knowledge and experience. Therefore, we strongly encourage applications from everyone irrespective of age, gender identity or expression, religion or belief, disability, ethnicity and sexual orientation. As a Disability Confident employer, we will guarantee an interview for people with disabilities who meet all the essential criteria and so if you would like to be considered under this scheme then please let us know. We will not accept CVs or applications where CVs are attached in place of a personal statement. Please see downloadable documents at the bottom of this page for the job description and application form. If you have any questions, or would like reasonable adjustments to be made at any stage of the process, please do not hesitate to contact the HR team on or email us at . To apply, you can download the application form or contact our team for a copy via the button below. The closing date for applications is 14 September 2025 (11.59pm). Interviews will be held on 6 October 2025. The interview will include a short oral presentation based on a task given to you in advance if you are invited to interview. Please note that it is not possible for an alternative interview date to be arranged should you be unable to attend at this time. Read our privacy notice for more information regarding the PSA's privacy policies
Sep 02, 2025
Full time
Accreditation Officer (Fixed Term Contract - Maternity Leave) PROFESSIONAL STANDARDS AUTHORITY FOR HEALTH AND SOCIAL CARE SALARY £47,747 About the role Can you contribute to a team making decisions in the public interest? Can you work independently, analyse complex information and write clear reports? Can you support improvement and efficiency in how we work? If you can, then we would like to hear from you. We are looking for an Accreditation Officer on a fixed term contract to cover maternity leave in our Accreditation team, which is part of our Regulation and Accreditation Directorate . The team is responsible for assessing registers of health and social care practitioners against our Standards for Accredited Registers which are intended to uphold and improve high standards for the UK public. We write reports on whether our standards are met and publish them so that the assurances we provide are transparent. The role involves: Conducting assessments and preparing reports that make recommendations on whether current and prospective Accredited Registers meet our Standards Liaising with Accredited Registers, members of the public and internal colleagues about assessments and feedback on Accredited Register performance Supporting work to grow, mature and promote the Accredited Registers programme as we develop revised Standards and business processes We have a hybrid working policy. In the first six months of employment full-time staff working over five days will be expected to attend the office three days a week, after this the requirement is two days a week in the office. However, should you require any reasonable adjustments or wish to discuss the possibility of further flexible working please contact us directly to discuss. The PSA's offices are located in Blackfriars, London. About you We are looking to recruit an Accreditation Officer who has: Strong analytical skills with excellent attention to detail The ability to prioritise work and work to deadlines Good interpersonal and communication skills Flexibility and the ability to work effectively in a small organisation and within a small team The ability to liaise effectively with a wide range of stakeholders including senior staff You will need and a strong commitment to protecting patients and the public. You will also need to share our values of integrity, transparency, respect, fairness and teamwork. About the Professional Standards Authority The Professional Standards Authority for Health and Social Care (PSA) is the UK's oversight body for the regulation of people working in health and social care. Our statutory remit, independence and expertise underpin our commitment to the safety of patients and service-users, and to the protection of the public. There are 10 organisations that regulate health professionals in the UK and social workers in England by law. We audit their performance and review their decisions on practitioners' fitness to practise. We also accredit and set standards for organisations holding registers of health and care practitioners not regulated by law. We collaborate with all of these organisations to improve standards. We share good practice, knowledge and our right-touch regulation expertise. We also conduct and promote research on regulation. We monitor policy developments in the UK and internationally, providing guidance to governments and stakeholders. Through our UK and international consultancy, we share our expertise and broaden our regulatory insights. We are committed to promoting a fair and inclusive workplace where all our staff can flourish and reach their full potential. We know that a diverse workforce, at all levels, allows for a more creative and productive environment bringing different viewpoints, knowledge and experience. Therefore, we strongly encourage applications from everyone irrespective of age, gender identity or expression, religion or belief, disability, ethnicity and sexual orientation. As a Disability Confident employer, we will guarantee an interview for people with disabilities who meet all the essential criteria and so if you would like to be considered under this scheme then please let us know. We will not accept CVs or applications where CVs are attached in place of a personal statement. Please see downloadable documents at the bottom of this page for the job description and application form. If you have any questions, or would like reasonable adjustments to be made at any stage of the process, please do not hesitate to contact the HR team on or email us at . To apply, you can download the application form or contact our team for a copy via the button below. The closing date for applications is 14 September 2025 (11.59pm). Interviews will be held on 6 October 2025. The interview will include a short oral presentation based on a task given to you in advance if you are invited to interview. Please note that it is not possible for an alternative interview date to be arranged should you be unable to attend at this time. Read our privacy notice for more information regarding the PSA's privacy policies