Housing Officer (Part-Time, 3 Days Per Week) 3 months interim Location: Bradford (with monthly travel to Nottingham) Salary: £20 00 per hour Are you passionate about making a difference in people s lives and creating safe, sustainable communities? We re looking for a dedicated Housing Officer to join a supportive team delivering high-quality housing management services for vulnerable adults across Yorkshire. About the Role This is a hands-on, customer-focused position where you ll be responsible for supporting residents to live independently and successfully in their homes. Based primarily at a supported housing scheme in Bradford, you ll also manage a small patch of nearby properties and a new scheme in Nottingham (with minimum monthly travel required). You ll be at the heart of ensuring tenancies are safe and sustainable, with a strong focus on: Managing antisocial behaviour (ASB) cases and tenancy enforcement Acting as the safeguarding lead for your patch Building strong, positive relationships with residents, care providers, and local partners Supporting move-ins, tenancy sign-ups, and void management Ensuring properties and communal areas are safe, well-maintained, and compliant This role offers real variety no two days will be the same. You ll need excellent communication and problem-solving skills, with the ability to balance empathy and enforcement when supporting residents with complex needs. About You We re seeking someone with: Experience in housing management, ideally within supported or social housing Knowledge of ASB casework and safeguarding procedures The ability to manage a varied caseload with confidence and resilience Strong partnership skills to work effectively with care providers and external agencies A full UK driving licence and access to a vehicle Above all, you ll bring a proactive, customer-first approach and a genuine passion for helping vulnerable people thrive in safe, inclusive communities. Why Apply? This is a fantastic opportunity to join a meaningful role where you ll see the impact of your work every day. You ll have the chance to work independently, while still being part of a supportive team committed to improving lives through housing. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Sep 04, 2025
Full time
Housing Officer (Part-Time, 3 Days Per Week) 3 months interim Location: Bradford (with monthly travel to Nottingham) Salary: £20 00 per hour Are you passionate about making a difference in people s lives and creating safe, sustainable communities? We re looking for a dedicated Housing Officer to join a supportive team delivering high-quality housing management services for vulnerable adults across Yorkshire. About the Role This is a hands-on, customer-focused position where you ll be responsible for supporting residents to live independently and successfully in their homes. Based primarily at a supported housing scheme in Bradford, you ll also manage a small patch of nearby properties and a new scheme in Nottingham (with minimum monthly travel required). You ll be at the heart of ensuring tenancies are safe and sustainable, with a strong focus on: Managing antisocial behaviour (ASB) cases and tenancy enforcement Acting as the safeguarding lead for your patch Building strong, positive relationships with residents, care providers, and local partners Supporting move-ins, tenancy sign-ups, and void management Ensuring properties and communal areas are safe, well-maintained, and compliant This role offers real variety no two days will be the same. You ll need excellent communication and problem-solving skills, with the ability to balance empathy and enforcement when supporting residents with complex needs. About You We re seeking someone with: Experience in housing management, ideally within supported or social housing Knowledge of ASB casework and safeguarding procedures The ability to manage a varied caseload with confidence and resilience Strong partnership skills to work effectively with care providers and external agencies A full UK driving licence and access to a vehicle Above all, you ll bring a proactive, customer-first approach and a genuine passion for helping vulnerable people thrive in safe, inclusive communities. Why Apply? This is a fantastic opportunity to join a meaningful role where you ll see the impact of your work every day. You ll have the chance to work independently, while still being part of a supportive team committed to improving lives through housing. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Job Title: Resident Liaison Officer Location: Northwest Contract Type: Contract Salary: Competitive benefits Role Purpose Act as the key communication link between residents, project teams, and clients, ensuring residents are informed, supported, and engaged throughout the construction programme while minimising disruption and maintaining high satisfaction levels. Key Responsibilities Resident Engagement Build and maintain positive relationships with residents. Conduct home visits, meetings, and drop-in sessions. Provide clear and timely updates on works schedules and progress. Communication & Coordination Draft and distribute newsletters, notices, and other resident communications. Coordinate access arrangements with residents for scheduled works. Liaise between residents, contractors, and site teams to resolve issues quickly. Customer Care Respond promptly to resident queries, complaints, and concerns. Support vulnerable residents by liaising with housing officers and external agencies. Manage feedback processes and escalate issues where necessary. Project Support Assist in scheduling works to minimise resident disruption. Maintain detailed records of communications, access arrangements, and appointments. Support the handover process, including resident inductions and aftercare. Compliance & Reporting Ensure resident engagement meets relevant standards and requirements. Maintain accurate logs of complaints, resolutions, and resident interactions. Produce reports on resident satisfaction, risks, and issues. Health, Safety & Environment Promote safe working practices in occupied properties. Conduct risk assessments for resident-related activities. Ensure residents are aware of safety measures during works. Skills & Experience Proven experience as a Resident Liaison Officer or in a customer-facing housing/construction role. Strong communication, empathy, and conflict resolution skills. Organised and proactive, with the ability to balance multiple priorities. Experience supporting vulnerable residents (desirable). IT proficiency (MS Office; experience with CRM/resident management systems preferred). Role Goals Ensure effective two-way communication between residents and project teams. Minimise disruption to residents through proactive planning. Achieve high resident satisfaction scores. Support project delivery: Safely On time With minimal disruption To the required quality
Sep 04, 2025
Full time
Job Title: Resident Liaison Officer Location: Northwest Contract Type: Contract Salary: Competitive benefits Role Purpose Act as the key communication link between residents, project teams, and clients, ensuring residents are informed, supported, and engaged throughout the construction programme while minimising disruption and maintaining high satisfaction levels. Key Responsibilities Resident Engagement Build and maintain positive relationships with residents. Conduct home visits, meetings, and drop-in sessions. Provide clear and timely updates on works schedules and progress. Communication & Coordination Draft and distribute newsletters, notices, and other resident communications. Coordinate access arrangements with residents for scheduled works. Liaise between residents, contractors, and site teams to resolve issues quickly. Customer Care Respond promptly to resident queries, complaints, and concerns. Support vulnerable residents by liaising with housing officers and external agencies. Manage feedback processes and escalate issues where necessary. Project Support Assist in scheduling works to minimise resident disruption. Maintain detailed records of communications, access arrangements, and appointments. Support the handover process, including resident inductions and aftercare. Compliance & Reporting Ensure resident engagement meets relevant standards and requirements. Maintain accurate logs of complaints, resolutions, and resident interactions. Produce reports on resident satisfaction, risks, and issues. Health, Safety & Environment Promote safe working practices in occupied properties. Conduct risk assessments for resident-related activities. Ensure residents are aware of safety measures during works. Skills & Experience Proven experience as a Resident Liaison Officer or in a customer-facing housing/construction role. Strong communication, empathy, and conflict resolution skills. Organised and proactive, with the ability to balance multiple priorities. Experience supporting vulnerable residents (desirable). IT proficiency (MS Office; experience with CRM/resident management systems preferred). Role Goals Ensure effective two-way communication between residents and project teams. Minimise disruption to residents through proactive planning. Achieve high resident satisfaction scores. Support project delivery: Safely On time With minimal disruption To the required quality
We're working with a busy housing provider to recruit a dedicated and customer-focused Sheltered Housing Officer. This is a key role within the Supported Housing service, responsible for delivering enhanced housing management to sheltered housing residents, ensuring their homes are safe, well-managed, and supported with the services they need to live independently. You'll be the main point of contact for residents, visitors, and partner organisations, building strong relationships and ensuring excellent day-to-day service delivery. The Role Deliver a comprehensive housing management service that helps residents maintain their tenancies, access housing services, and signpost to external support when needed. Act as the welcoming, on-site presence for residents and visitors, supporting new tenants to settle in and assisting with the moving-in process. Oversee safety and security of the building, carry out regular walkabouts and inspections, and report or arrange repairs to communal areas and residents' homes. Ensure all health and safety requirements are met, including risk assessments, fire alarm testing, and compliance with safeguarding procedures. Support and encourage resident involvement through meetings, consultation events, and clear communication of service information. Liaise with contractors, service providers, and colleagues to ensure high service standards and value for money. Maintain accurate records, manage keys securely, and ensure all data handling complies with data protection requirements. Key Requirements Experience delivering high-quality customer service, ideally within sheltered or social housing. Strong verbal and written communication skills, with the ability to work both independently and as part of a team. Organised and methodical approach, able to prioritise tasks and meet deadlines. Knowledge of sheltered housing, tenancy management, or community alarm services desirable. Confident using computerised systems and maintaining accurate administrative records. Commitment to equality, diversity, and continuous service improvement. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Sep 03, 2025
Contractor
We're working with a busy housing provider to recruit a dedicated and customer-focused Sheltered Housing Officer. This is a key role within the Supported Housing service, responsible for delivering enhanced housing management to sheltered housing residents, ensuring their homes are safe, well-managed, and supported with the services they need to live independently. You'll be the main point of contact for residents, visitors, and partner organisations, building strong relationships and ensuring excellent day-to-day service delivery. The Role Deliver a comprehensive housing management service that helps residents maintain their tenancies, access housing services, and signpost to external support when needed. Act as the welcoming, on-site presence for residents and visitors, supporting new tenants to settle in and assisting with the moving-in process. Oversee safety and security of the building, carry out regular walkabouts and inspections, and report or arrange repairs to communal areas and residents' homes. Ensure all health and safety requirements are met, including risk assessments, fire alarm testing, and compliance with safeguarding procedures. Support and encourage resident involvement through meetings, consultation events, and clear communication of service information. Liaise with contractors, service providers, and colleagues to ensure high service standards and value for money. Maintain accurate records, manage keys securely, and ensure all data handling complies with data protection requirements. Key Requirements Experience delivering high-quality customer service, ideally within sheltered or social housing. Strong verbal and written communication skills, with the ability to work both independently and as part of a team. Organised and methodical approach, able to prioritise tasks and meet deadlines. Knowledge of sheltered housing, tenancy management, or community alarm services desirable. Confident using computerised systems and maintaining accurate administrative records. Commitment to equality, diversity, and continuous service improvement. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Homeless Reviews Officer My client is seeking an experienced Homeless Reviews Officer with strong knowledge of Part 6 and 7 of the Housing Act 1996. The Officer will be interviewing homeless applications and making justified decisions based on assessments carried out. The Officer will be supported by the Team Manager as they understand the pressures of the role. The team are looking for an experienced candidate that can add quality amongst knowledgeable peers, hitting targets and ensuring all reviews are made under relevant Housing legislation. The Officer will be expected to hit the ground running and confident in completing work loads. A comfortable working environment offers a great place to work. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. Responsible for making well-reasoned arguments and impartial decisions If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Sep 03, 2025
Seasonal
Homeless Reviews Officer My client is seeking an experienced Homeless Reviews Officer with strong knowledge of Part 6 and 7 of the Housing Act 1996. The Officer will be interviewing homeless applications and making justified decisions based on assessments carried out. The Officer will be supported by the Team Manager as they understand the pressures of the role. The team are looking for an experienced candidate that can add quality amongst knowledgeable peers, hitting targets and ensuring all reviews are made under relevant Housing legislation. The Officer will be expected to hit the ground running and confident in completing work loads. A comfortable working environment offers a great place to work. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. Responsible for making well-reasoned arguments and impartial decisions If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)
Role purpose Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans. The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc. The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager. The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind s policies and procedures. Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work. Key Responsibilities Triage, onboard and support a caseload of 15-20 individuals Triage and support individuals dropping into the service for household / cost of living crisis support Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations) Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals behalf Complete emergency applications and grant applications Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management Provide housing, general money and debt management advice Provide information on employment opportunities and training support for clients Where appropriate, source warm goods for those in need Engage in outreach within the borough to encourage referrals and promote the service Signpost to other relevant services in the borough, or further afield Attend training, forums and meetings to ensure knowledge remains relevant and up to date Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally Provide updates and feedback to the broader teams Engage in multi-disciplinary meetings, both internally and externally Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure Record the results of outcome assessments and satisfaction surveys on the Views databases Work in line with triage procedures and use the referral process when referring cases to external organisations Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities Follow Hammersmith, Fulham, Ealing, and Hounslow Mind s organisational policies and guidelines Undertake additional duties that may reasonably be required to fulfil the objectives of the post Person Specification Knowledge and Experience Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams) Knowledge and understanding of mental health problems, and mental health services Experience of delivering advice and information Experience of managing complex cases and autonomously managing a caseload Experience of working with multiple agencies and attending multi-disciplinary meetings Experience of delivering desired outcomes in a timely manner Up to date knowledge and experience of safeguarding adults Understanding of the importance of monitoring and evaluation, and the ability to keep records Experience with de-escalation, recognising and mitigating risks Experience of working with challenging behaviour Listening to clients and encouraging positive steps towards self-management of crisis and recovery Skills and Abilities Relevant and up to date knowledge of welfare benefits, housing and social care Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing Excellent listening and liaison skills Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports) Ability to liaise with a range of people individuals with support needs, carers, and a range of different professionals Ability to remain calm in challenging situations and reinforce boundaries Ability to support people to manage difficult feelings, and communicate their needs effectively Knowledge of best practice for lone working, data protection and safeguarding adults Willingness to undertake training related to housing and welfare benefit A team player Ability to work on your own initiative Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders Strong organisation and administrative skills The drive to motivate self and others to achieve positive outcomes Flexibility in overall approach to work Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies Strong sense of self, and ability to set and maintain boundaries Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice Ability to plan and prioritise your own workload Desirable Lived experience of mental health problems, and of using mental health services
Sep 03, 2025
Full time
Role purpose Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans. The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc. The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager. The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind s policies and procedures. Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work. Key Responsibilities Triage, onboard and support a caseload of 15-20 individuals Triage and support individuals dropping into the service for household / cost of living crisis support Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations) Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals behalf Complete emergency applications and grant applications Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management Provide housing, general money and debt management advice Provide information on employment opportunities and training support for clients Where appropriate, source warm goods for those in need Engage in outreach within the borough to encourage referrals and promote the service Signpost to other relevant services in the borough, or further afield Attend training, forums and meetings to ensure knowledge remains relevant and up to date Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally Provide updates and feedback to the broader teams Engage in multi-disciplinary meetings, both internally and externally Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure Record the results of outcome assessments and satisfaction surveys on the Views databases Work in line with triage procedures and use the referral process when referring cases to external organisations Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities Follow Hammersmith, Fulham, Ealing, and Hounslow Mind s organisational policies and guidelines Undertake additional duties that may reasonably be required to fulfil the objectives of the post Person Specification Knowledge and Experience Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams) Knowledge and understanding of mental health problems, and mental health services Experience of delivering advice and information Experience of managing complex cases and autonomously managing a caseload Experience of working with multiple agencies and attending multi-disciplinary meetings Experience of delivering desired outcomes in a timely manner Up to date knowledge and experience of safeguarding adults Understanding of the importance of monitoring and evaluation, and the ability to keep records Experience with de-escalation, recognising and mitigating risks Experience of working with challenging behaviour Listening to clients and encouraging positive steps towards self-management of crisis and recovery Skills and Abilities Relevant and up to date knowledge of welfare benefits, housing and social care Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing Excellent listening and liaison skills Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports) Ability to liaise with a range of people individuals with support needs, carers, and a range of different professionals Ability to remain calm in challenging situations and reinforce boundaries Ability to support people to manage difficult feelings, and communicate their needs effectively Knowledge of best practice for lone working, data protection and safeguarding adults Willingness to undertake training related to housing and welfare benefit A team player Ability to work on your own initiative Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders Strong organisation and administrative skills The drive to motivate self and others to achieve positive outcomes Flexibility in overall approach to work Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies Strong sense of self, and ability to set and maintain boundaries Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice Ability to plan and prioritise your own workload Desirable Lived experience of mental health problems, and of using mental health services
Are you a confident, strategic leader with the skills and drive to deliver transformative and impactful economic and societal change across a diverse portfolio? The Scottish Government has a unique opportunity for a Director General for Net Zero, to lead a dynamic team of five Directorates and three Executive Agencies which include 4,400 staff in five locations. This is a fantastic opportunity to lead with purpose and impact, fostering an inclusive culture where diverse talent is empowered to thrive. The purpose of this role is to forge and deliver a coherent, joined-up strategy and subsequent outcomes which bring a just transition of the economy whilst delivering transformational change across the whole of government. You will deliver the ambitious and far-reaching transformation of society and economy to achieve Net Zero targets, ensure a just transition for communities and individuals, and address the twin crises of climate change and biodiversity. Harnessing the economic opportunities of the transition to Net Zero and improving our biodiversity across both land and marine will be critical. As a key advisor to Ministers, you will offer confident evidence-based advice and will be able to connect with a wide range of stakeholders across organisations and boundaries to translate strategic vision into action. You will be accountable to Parliament for the following resources: Five Directorates will report to you with circa 2,400 people across: Energy and Climate Change Marine Environment and Forestry Agriculture and Rural Economy Offshore Wind Additionally, you will have Portfolio Accountable Officer oversight of 25 public bodies and the following three Executive Agencies (EAs represent a further 2,000 staff): Transport Scotland Forestry and Land Scotland Scottish Forestry As Director General for Net Zero you will be responsible for a total annual budget of circa £6 billion. Joining the top leadership team of the Scottish Government to lead core public policy and services at a time of unprecedented challenge responding to changing international political context and the cost-of-living crisis. You will provide direct support to the Cabinet Secretary for Climate Action and Energy, the Cabinet Secretary of Rural Affairs, Land Reform and Islands, the Cabinet Secretary for Transport, the Cabinet Secretary for Housing, and the Minister for Agriculture and Connectivity, and you will have a responsibility to the First Minister, Deputy First Minister and Cabinet. Responsibilities Reporting to the Permanent Secretary you will: Lead transformational change across the whole of Government, acting as a key communicator when engaging the public, business and third sector. Representing Scottish Government at the highest levels and focusing on one of the four top priorities for government to tackle the climate emergency. As part of the top leadership team, make collective decisions on key priorities that affect Scotland, including delivering Public Service Reform. This also includes workforce planning for the civil service and taking forward policies such as hybrid working and diversity and inclusion to support our people. Deliver an ambitious policy agenda that meets our emissions reduction targets and puts Scotland firmly on the pathway to Net Zero by 2045. Lead Directors to champion close working with other colleagues across government, with public bodies and other key delivery partners and external stakeholders. Ensuring delivery of outcomes for the benefit of the people of Scotland, developing a culture of collaboration and innovation. Ensure that the key services and sectors the country depends on are delivered and supported - transport, water, energy, agriculture, food and drink, marine economies of fishing and aquaculture, environment, the circular economy and forestry. As a key advisor to Ministers, offer confident evidence-based advice and be able to connect with a wide range of stakeholders across organisations and boundaries to translate strategic vision into action. Be committed to leading and enabling the continuing development of a high performing Director General family and Senior Team comprising eight Directors, with a strong, inclusive, positive working culture. Success Profile It is essential that you can provide evidence in your application of the professional experience and skills required for this role. In addition, candidates applying for roles with the government agencies and public bodies in Scotland are assessed in line with the Success Profiles framework that is used across the Civil Service. This means that as well as evidencing the professional experience and skills you will also be expected to evidence behaviours at the level required for this Senior Civil Service role. Experience: Leadership at Executive Team and Board level: Significant experience of leading the development and delivery of organisational strategy in a large and complex organisation, within government, the public sector or private sector Demonstrable experience of financial management of significant resource and capital budgets, together with overarching corporate governance experience. This includes Proven ability to deliver strategic objectives at pace and sustain them through periods of ambiguity and organisational change Significant experience of major programme and project delivery and operational delivery will be key in leading the portfolio, where a substantial element of the overall Scottish Government capital programme sits Achievement of measurable outcomes across a range of specialist subject areas, through effective cross-boundary working and partnership with a wide range of stakeholders Behaviours: Seeing the big picture (Level 6) Delivering at pace (Level 6) Leadership (Level 6) Communicating and Influencing (Level 6) Making effective decisions (Level 6) You can find out more about Success Profiles Behaviours, including descriptors for each level here: Behaviour levels - Success profiles: candidate guide - gov.scot How to apply Candidates must apply online, providing a CV and supporting statement (of no more than 500 words) that directly addresses the Experience criteria listed in the Success Profile above. General or unrelated statements will not be accepted and may result in your application being sifted out. Please ensure your statement clearly demonstrates how you meet the specified experience requirements. During the interview and assessment process we will test your skills and experience as well as behaviours aligned to this role. If you are shortlisted you will be provided with full details of the next stages of the selection and assessment process. This may include an individual psychological assessment and a stakeholder /staff engagement exercise. Assessments are scheduled for the weeks commencing 22, 29 September and 6 Octoberhowever this may be subject to change. Some of the assessments are likely to take place in person, further details will be provided to shortlisted candidates. The Final Interview Panel will take place in person in either Edinburgh or Glasgow. Interviews will be chaired by Liz Walmsley, Civil Service Commission. The other panel members are: Joe Griffin, Permanent Secretary, Scottish Government Jenny Stewart, Non-executive Director, Scottish Government Nicola Richards, Director, People Directorate, Scottish Government TBC Indicative Timeline Interviews: w/c 20 October. Timings are subject to change. You will be informed appropriately. Interview Expenses Any travel and subsistence expenses incurred during the selection process are the responsibility of the applicant. About us The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. As part of the UK Civil Service, we uphold the Civil Service Nationality Rules. Benefits Alongside your salary of £138,533, Scottish Government contributes £40,133 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Working pattern Applicants on any working pattern are welcome to apply for this post. If you are interested in applying on a job-share basis, please make clear in your application if you wish to be considered as a pre-existing job-share partnership or if you are interested in moving into a job-share arrangement. We will assess proposed working patterns against the business requirements for the post and discuss all options with candidates. Our standard hours are 37 hours per week, we offer a range of flexible and hybrid working options depending on the needs of the role. Edinburgh with regular travel across Scotland and to London. Please note that hybrid working arrangements currently apply. . click apply for full job details
Sep 03, 2025
Full time
Are you a confident, strategic leader with the skills and drive to deliver transformative and impactful economic and societal change across a diverse portfolio? The Scottish Government has a unique opportunity for a Director General for Net Zero, to lead a dynamic team of five Directorates and three Executive Agencies which include 4,400 staff in five locations. This is a fantastic opportunity to lead with purpose and impact, fostering an inclusive culture where diverse talent is empowered to thrive. The purpose of this role is to forge and deliver a coherent, joined-up strategy and subsequent outcomes which bring a just transition of the economy whilst delivering transformational change across the whole of government. You will deliver the ambitious and far-reaching transformation of society and economy to achieve Net Zero targets, ensure a just transition for communities and individuals, and address the twin crises of climate change and biodiversity. Harnessing the economic opportunities of the transition to Net Zero and improving our biodiversity across both land and marine will be critical. As a key advisor to Ministers, you will offer confident evidence-based advice and will be able to connect with a wide range of stakeholders across organisations and boundaries to translate strategic vision into action. You will be accountable to Parliament for the following resources: Five Directorates will report to you with circa 2,400 people across: Energy and Climate Change Marine Environment and Forestry Agriculture and Rural Economy Offshore Wind Additionally, you will have Portfolio Accountable Officer oversight of 25 public bodies and the following three Executive Agencies (EAs represent a further 2,000 staff): Transport Scotland Forestry and Land Scotland Scottish Forestry As Director General for Net Zero you will be responsible for a total annual budget of circa £6 billion. Joining the top leadership team of the Scottish Government to lead core public policy and services at a time of unprecedented challenge responding to changing international political context and the cost-of-living crisis. You will provide direct support to the Cabinet Secretary for Climate Action and Energy, the Cabinet Secretary of Rural Affairs, Land Reform and Islands, the Cabinet Secretary for Transport, the Cabinet Secretary for Housing, and the Minister for Agriculture and Connectivity, and you will have a responsibility to the First Minister, Deputy First Minister and Cabinet. Responsibilities Reporting to the Permanent Secretary you will: Lead transformational change across the whole of Government, acting as a key communicator when engaging the public, business and third sector. Representing Scottish Government at the highest levels and focusing on one of the four top priorities for government to tackle the climate emergency. As part of the top leadership team, make collective decisions on key priorities that affect Scotland, including delivering Public Service Reform. This also includes workforce planning for the civil service and taking forward policies such as hybrid working and diversity and inclusion to support our people. Deliver an ambitious policy agenda that meets our emissions reduction targets and puts Scotland firmly on the pathway to Net Zero by 2045. Lead Directors to champion close working with other colleagues across government, with public bodies and other key delivery partners and external stakeholders. Ensuring delivery of outcomes for the benefit of the people of Scotland, developing a culture of collaboration and innovation. Ensure that the key services and sectors the country depends on are delivered and supported - transport, water, energy, agriculture, food and drink, marine economies of fishing and aquaculture, environment, the circular economy and forestry. As a key advisor to Ministers, offer confident evidence-based advice and be able to connect with a wide range of stakeholders across organisations and boundaries to translate strategic vision into action. Be committed to leading and enabling the continuing development of a high performing Director General family and Senior Team comprising eight Directors, with a strong, inclusive, positive working culture. Success Profile It is essential that you can provide evidence in your application of the professional experience and skills required for this role. In addition, candidates applying for roles with the government agencies and public bodies in Scotland are assessed in line with the Success Profiles framework that is used across the Civil Service. This means that as well as evidencing the professional experience and skills you will also be expected to evidence behaviours at the level required for this Senior Civil Service role. Experience: Leadership at Executive Team and Board level: Significant experience of leading the development and delivery of organisational strategy in a large and complex organisation, within government, the public sector or private sector Demonstrable experience of financial management of significant resource and capital budgets, together with overarching corporate governance experience. This includes Proven ability to deliver strategic objectives at pace and sustain them through periods of ambiguity and organisational change Significant experience of major programme and project delivery and operational delivery will be key in leading the portfolio, where a substantial element of the overall Scottish Government capital programme sits Achievement of measurable outcomes across a range of specialist subject areas, through effective cross-boundary working and partnership with a wide range of stakeholders Behaviours: Seeing the big picture (Level 6) Delivering at pace (Level 6) Leadership (Level 6) Communicating and Influencing (Level 6) Making effective decisions (Level 6) You can find out more about Success Profiles Behaviours, including descriptors for each level here: Behaviour levels - Success profiles: candidate guide - gov.scot How to apply Candidates must apply online, providing a CV and supporting statement (of no more than 500 words) that directly addresses the Experience criteria listed in the Success Profile above. General or unrelated statements will not be accepted and may result in your application being sifted out. Please ensure your statement clearly demonstrates how you meet the specified experience requirements. During the interview and assessment process we will test your skills and experience as well as behaviours aligned to this role. If you are shortlisted you will be provided with full details of the next stages of the selection and assessment process. This may include an individual psychological assessment and a stakeholder /staff engagement exercise. Assessments are scheduled for the weeks commencing 22, 29 September and 6 Octoberhowever this may be subject to change. Some of the assessments are likely to take place in person, further details will be provided to shortlisted candidates. The Final Interview Panel will take place in person in either Edinburgh or Glasgow. Interviews will be chaired by Liz Walmsley, Civil Service Commission. The other panel members are: Joe Griffin, Permanent Secretary, Scottish Government Jenny Stewart, Non-executive Director, Scottish Government Nicola Richards, Director, People Directorate, Scottish Government TBC Indicative Timeline Interviews: w/c 20 October. Timings are subject to change. You will be informed appropriately. Interview Expenses Any travel and subsistence expenses incurred during the selection process are the responsibility of the applicant. About us The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. As part of the UK Civil Service, we uphold the Civil Service Nationality Rules. Benefits Alongside your salary of £138,533, Scottish Government contributes £40,133 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Working pattern Applicants on any working pattern are welcome to apply for this post. If you are interested in applying on a job-share basis, please make clear in your application if you wish to be considered as a pre-existing job-share partnership or if you are interested in moving into a job-share arrangement. We will assess proposed working patterns against the business requirements for the post and discuss all options with candidates. Our standard hours are 37 hours per week, we offer a range of flexible and hybrid working options depending on the needs of the role. Edinburgh with regular travel across Scotland and to London. Please note that hybrid working arrangements currently apply. . click apply for full job details
One of my local goverment clients is seeking an experienced and proactive Accommodation Assessment & Lettings Officer to join their Housing Needs & Refugee Services division. This role plays a critical function in arranging emergency and temporary accommodation placements and supporting the allocation of suitable long-term housing solutions in line with statutory duties. Key Responsibilities: Arrange emergency and temporary accommodation placements, including referrals into supported housing. Make offers of properties in line with Housing legislation and manage discharges of duty. Liaise with internal teams (e.g. Children s Social Services, Adult Social Care) to arrange emergency housing placements. Coordinate and allocate available properties in the private rented sector (PRS) and identify households for Direct Lets. Maintain accurate property and tenant records, monitor void turnaround times, and ensure re-let times are minimised. Manage move-ons from temporary accommodation and ensure suitable housing pathways are in place. Draft robust decision letters for suitability reviews and discharge of duty. Monitor rent accounts, initiate Housing Benefit claims, and ensure income recovery. Respond to complaints and enquiries within corporate timeframes. Liaise with landlords, partner agencies, and internal departments to maximise housing options and service outcomes. Use multiple ICT systems to maintain accurate, evidence-based records and support performance reporting. Essential Skills & Experience: Strong knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 Parts VI & VII, and relevant housing legislation. Understanding of landlord & tenant law, welfare benefits, and housing allocations policies. Experience coordinating emergency accommodation and supported housing placements. Ability to assess affordability and suitability of accommodation. Experience working with vulnerable client groups and handling sensitive situations. Ability to draft clear, legally sound decision letters. Familiarity with housing databases and administrative systems. Strong interpersonal, communication, negotiation, and case management skills. Excellent organisational skills and ability to work under pressure, managing a demanding caseload. Ideal Candidate Profile: Experience working in local authority housing or homelessness services. Comfortable dealing with high-need or distressed service users. Proactive, solution-focused, and able to work both independently and within a team. Flexible and willing to attend home visits or occasional evening work. Strong understanding of safeguarding procedures and partnership working. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Sep 02, 2025
Seasonal
One of my local goverment clients is seeking an experienced and proactive Accommodation Assessment & Lettings Officer to join their Housing Needs & Refugee Services division. This role plays a critical function in arranging emergency and temporary accommodation placements and supporting the allocation of suitable long-term housing solutions in line with statutory duties. Key Responsibilities: Arrange emergency and temporary accommodation placements, including referrals into supported housing. Make offers of properties in line with Housing legislation and manage discharges of duty. Liaise with internal teams (e.g. Children s Social Services, Adult Social Care) to arrange emergency housing placements. Coordinate and allocate available properties in the private rented sector (PRS) and identify households for Direct Lets. Maintain accurate property and tenant records, monitor void turnaround times, and ensure re-let times are minimised. Manage move-ons from temporary accommodation and ensure suitable housing pathways are in place. Draft robust decision letters for suitability reviews and discharge of duty. Monitor rent accounts, initiate Housing Benefit claims, and ensure income recovery. Respond to complaints and enquiries within corporate timeframes. Liaise with landlords, partner agencies, and internal departments to maximise housing options and service outcomes. Use multiple ICT systems to maintain accurate, evidence-based records and support performance reporting. Essential Skills & Experience: Strong knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 Parts VI & VII, and relevant housing legislation. Understanding of landlord & tenant law, welfare benefits, and housing allocations policies. Experience coordinating emergency accommodation and supported housing placements. Ability to assess affordability and suitability of accommodation. Experience working with vulnerable client groups and handling sensitive situations. Ability to draft clear, legally sound decision letters. Familiarity with housing databases and administrative systems. Strong interpersonal, communication, negotiation, and case management skills. Excellent organisational skills and ability to work under pressure, managing a demanding caseload. Ideal Candidate Profile: Experience working in local authority housing or homelessness services. Comfortable dealing with high-need or distressed service users. Proactive, solution-focused, and able to work both independently and within a team. Flexible and willing to attend home visits or occasional evening work. Strong understanding of safeguarding procedures and partnership working. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Nightstop Support Worker & Volunteer Coordinator Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence. Position: Nightstop Support Worker & Volunteer Coordinator Salary: £13,818 (£27,636 FTE) including London Weighting Plus Pension and Other Benefits Location: London SE1 Hours: Part-time, 18.75 hours Closing Date: Sunday 21 September 2025 About the Role: The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe. You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the London office and cover referrals from young people in London. Key Responsibilities: Provide a welcoming and supportive service to young people at risk of homelessness Conduct needs and risk assessments and arrange Nightstop placements Support guests and volunteers through a 24-hour on-call service when required Recruit, onboard and engage new volunteer hosts Promote the service at events and meetings, building strong relationships with partners Maintain accurate records and support reporting processes Ensure safeguarding and health and safety requirements are met at all times About You: We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring: Experience of working with vulnerable people or people experiencing homelessness Understanding of housing and homelessness legislation and safeguarding procedures Strong organisational and problem-solving abilities Excellent communication and customer service skills Confidence in working collaboratively with a range of partners and stakeholders Flexibility to take part in an on-call rota and occasional evening or weekend work In return for working here, you will receive: • A comprehensive training package tailored to your needs and role • Flexible working model for suitable roles • 26 days annual leave rising to 30 after five years of service • Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service • Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. • Discount vouchers including gym, retail, food & drink, travel, electricals and more. • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More • Death in service (4x Base salary) • Legal Advice line About the Organisation: The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change. Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Sep 02, 2025
Full time
Nightstop Support Worker & Volunteer Coordinator Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence. Position: Nightstop Support Worker & Volunteer Coordinator Salary: £13,818 (£27,636 FTE) including London Weighting Plus Pension and Other Benefits Location: London SE1 Hours: Part-time, 18.75 hours Closing Date: Sunday 21 September 2025 About the Role: The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe. You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the London office and cover referrals from young people in London. Key Responsibilities: Provide a welcoming and supportive service to young people at risk of homelessness Conduct needs and risk assessments and arrange Nightstop placements Support guests and volunteers through a 24-hour on-call service when required Recruit, onboard and engage new volunteer hosts Promote the service at events and meetings, building strong relationships with partners Maintain accurate records and support reporting processes Ensure safeguarding and health and safety requirements are met at all times About You: We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring: Experience of working with vulnerable people or people experiencing homelessness Understanding of housing and homelessness legislation and safeguarding procedures Strong organisational and problem-solving abilities Excellent communication and customer service skills Confidence in working collaboratively with a range of partners and stakeholders Flexibility to take part in an on-call rota and occasional evening or weekend work In return for working here, you will receive: • A comprehensive training package tailored to your needs and role • Flexible working model for suitable roles • 26 days annual leave rising to 30 after five years of service • Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service • Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. • Discount vouchers including gym, retail, food & drink, travel, electricals and more. • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More • Death in service (4x Base salary) • Legal Advice line About the Organisation: The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change. Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking a proactive and customer-focused Housing Triage Officer to join a busy Housing Team, providing first-line advice and assistance to residents with housing-related issues. You will play a key role in preventing homelessness by identifying those already homeless or at risk within 56 days, in line with current legislation and the Homelessness Code of Guidance. This is a fast-paced role that requires excellent communication, sound housing knowledge, and the ability to assess needs quickly and effectively. The successful candidate will be required to be int he office 3 days a week. The Role Act as the first point of contact for all new enquiries into the service, conducting initial assessments to establish housing needs and risks. Identify households at risk of homelessness and provide early intervention support where applicable. Deliver accurate advice and assistance on a wide range of housing matters, including homelessness prevention, tenancy rights, illegal eviction, disrepair, domestic abuse, money management, and benefits. Advise customers on housing options, such as private rentals, deposit and rent-in-advance schemes, renting a room, social housing, mediation, and supported accommodation. Undertake casework as required to complete triage assessments and ensure timely progression of cases. Coordinate and respond to general housing queries via phone, email, and in person. Work closely with colleagues, partners, and external agencies to support residents in finding or sustaining accommodation. Key Requirements Proven recent experience using Abritas (Civica) Homeless module. Strong understanding of homelessness legislation, housing allocations policies, choice-based lettings, and the housing options agenda. Good working knowledge of tenancy law to provide accurate advice to tenants and landlords. Excellent interpersonal skills with the ability to work under pressure, prioritise workload, and meet tight deadlines. A customer-focused approach with the flexibility to adapt to service needs and contribute to continuous improvement. What you need to do now If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 02, 2025
Contractor
We are seeking a proactive and customer-focused Housing Triage Officer to join a busy Housing Team, providing first-line advice and assistance to residents with housing-related issues. You will play a key role in preventing homelessness by identifying those already homeless or at risk within 56 days, in line with current legislation and the Homelessness Code of Guidance. This is a fast-paced role that requires excellent communication, sound housing knowledge, and the ability to assess needs quickly and effectively. The successful candidate will be required to be int he office 3 days a week. The Role Act as the first point of contact for all new enquiries into the service, conducting initial assessments to establish housing needs and risks. Identify households at risk of homelessness and provide early intervention support where applicable. Deliver accurate advice and assistance on a wide range of housing matters, including homelessness prevention, tenancy rights, illegal eviction, disrepair, domestic abuse, money management, and benefits. Advise customers on housing options, such as private rentals, deposit and rent-in-advance schemes, renting a room, social housing, mediation, and supported accommodation. Undertake casework as required to complete triage assessments and ensure timely progression of cases. Coordinate and respond to general housing queries via phone, email, and in person. Work closely with colleagues, partners, and external agencies to support residents in finding or sustaining accommodation. Key Requirements Proven recent experience using Abritas (Civica) Homeless module. Strong understanding of homelessness legislation, housing allocations policies, choice-based lettings, and the housing options agenda. Good working knowledge of tenancy law to provide accurate advice to tenants and landlords. Excellent interpersonal skills with the ability to work under pressure, prioritise workload, and meet tight deadlines. A customer-focused approach with the flexibility to adapt to service needs and contribute to continuous improvement. What you need to do now If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Customer Engagement Officer Location: Hybrid and Didsbury, Manchester Salary: 30,036 up to 32,966 Full time /35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a passionate and proactive Customer Engagement Officer to support our Asset Management Team in delivering high-quality housing services. This role is key to ensuring that residents are informed, involved, and supported throughout the delivery of planned works, compliance programmes, and improvement projects. You'll act as the bridge between technical teams and our customers - making sure they understand what's happening in their homes and feel confident in the services we provide. You'll coordinate communications, manage feedback, and help tailor services to meet the needs of our diverse customer base. Whether it's arranging access for surveys, explaining the scope of works, or responding to concerns, your role will be central to delivering a positive resident experience and ensuring our projects run smoothly and respectfully. Candidates We're seeking someone with excellent communication and interpersonal skills, who thrives on building trust and making a difference in people's lives. You'll have experience in customer service, resident engagement, or housing services - ideally within a social housing or customer-focused environment. A good understanding of housing operations planned works, and the importance of clear, empathetic communication is essential. You'll be organised, approachable, and confident working across teams and with a wide range of stakeholders. If you're enthusiastic about putting residents at the heart of service delivery, and want to be part of a supportive, values-driven organisation, Southway offers a fantastic opportunity to grow your career and make a real impact. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 30 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Sep 02, 2025
Full time
Customer Engagement Officer Location: Hybrid and Didsbury, Manchester Salary: 30,036 up to 32,966 Full time /35 hours per week / Permanent Agile working with 3 Days per week in the Office (Fully office-based throughout the training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role We are looking for a passionate and proactive Customer Engagement Officer to support our Asset Management Team in delivering high-quality housing services. This role is key to ensuring that residents are informed, involved, and supported throughout the delivery of planned works, compliance programmes, and improvement projects. You'll act as the bridge between technical teams and our customers - making sure they understand what's happening in their homes and feel confident in the services we provide. You'll coordinate communications, manage feedback, and help tailor services to meet the needs of our diverse customer base. Whether it's arranging access for surveys, explaining the scope of works, or responding to concerns, your role will be central to delivering a positive resident experience and ensuring our projects run smoothly and respectfully. Candidates We're seeking someone with excellent communication and interpersonal skills, who thrives on building trust and making a difference in people's lives. You'll have experience in customer service, resident engagement, or housing services - ideally within a social housing or customer-focused environment. A good understanding of housing operations planned works, and the importance of clear, empathetic communication is essential. You'll be organised, approachable, and confident working across teams and with a wide range of stakeholders. If you're enthusiastic about putting residents at the heart of service delivery, and want to be part of a supportive, values-driven organisation, Southway offers a fantastic opportunity to grow your career and make a real impact. This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 September 2025 Interview Date: 30 September 2025 For an informal discussion please contact Andy Stafford, Contracts Manager on (phone number removed) or e-mail . Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Ready for a Change? Use Your Skills to Transform a Child's Life Step Forward Foster Carer - Plymouth & Surrounding Areas Employer : Sanctuary Personnel (in partnership with Plymouth City Council) Location : Plymouth & surrounding areas Salary : From £840 per week when a child is placed Employment Type : Full-time Self-employed Sector : Social Care Education Housing Is it time to use your skills differently? Whether you've worked in housing, tenancy support, homelessness services or with vulnerable individuals in the community, your experience could change a child's life in ways you never imagined.Right now, there's an urgent need for foster carers in Plymouth, especially for young people transitioning out of residential care. Through our Step Forward programme, you can provide the safety, consistency, and emotional support these children need to heal, grow and thrive.This role is about more than providing a roof over a child's head, it's about offering them the stability, love, and security they need to rebuild their lives. It's a full-circle role that blends professional care with personal commitment, right in your own home. Why Consider Step Forward Fostering? This specialist role is designed for experienced professionals who are ready to make a deeper impact. You'll work as part of a close-knit, fully supported team, helping a young person move forward from trauma into stability and trust.This isn't just a job, it's a chance to change lives, including your own. What You'll Receive as a Step Forward Foster Carer: ? From £840 p/week (when a child is placed)? Extra allowances for birthdays, holidays, and celebrations? 100% Council Tax exemption (eligibility criteria applies)? Up to 28-nights of paid respite p/year? Bespoke training in trauma-informed and therapeutic care? 24/7 out-of-hours support and a dedicated social work team? Access to Mockingbird Fostering Model and The Fostering Network? Be part of a local community, helping Plymouth's children stay close to home Could this be you? We're looking for people who are:• Based in Plymouth or surrounding areas• Ready to offer full-time care and a dedicated bedroom• Skilled in supporting children with emotional or behavioural needs• Emotionally resilient and reflective• Willing to become self-employed• Ideally with no children under 12 at home (though we'll assess on a case-by-case basis) Is it time for a change? If you're ready to apply your skills in a new and deeply rewarding way, then this is your opportunity. Apply now to speak with our team and take your first step toward becoming a Step Forward Foster Carer in Plymouth.
Sep 02, 2025
Full time
Ready for a Change? Use Your Skills to Transform a Child's Life Step Forward Foster Carer - Plymouth & Surrounding Areas Employer : Sanctuary Personnel (in partnership with Plymouth City Council) Location : Plymouth & surrounding areas Salary : From £840 per week when a child is placed Employment Type : Full-time Self-employed Sector : Social Care Education Housing Is it time to use your skills differently? Whether you've worked in housing, tenancy support, homelessness services or with vulnerable individuals in the community, your experience could change a child's life in ways you never imagined.Right now, there's an urgent need for foster carers in Plymouth, especially for young people transitioning out of residential care. Through our Step Forward programme, you can provide the safety, consistency, and emotional support these children need to heal, grow and thrive.This role is about more than providing a roof over a child's head, it's about offering them the stability, love, and security they need to rebuild their lives. It's a full-circle role that blends professional care with personal commitment, right in your own home. Why Consider Step Forward Fostering? This specialist role is designed for experienced professionals who are ready to make a deeper impact. You'll work as part of a close-knit, fully supported team, helping a young person move forward from trauma into stability and trust.This isn't just a job, it's a chance to change lives, including your own. What You'll Receive as a Step Forward Foster Carer: ? From £840 p/week (when a child is placed)? Extra allowances for birthdays, holidays, and celebrations? 100% Council Tax exemption (eligibility criteria applies)? Up to 28-nights of paid respite p/year? Bespoke training in trauma-informed and therapeutic care? 24/7 out-of-hours support and a dedicated social work team? Access to Mockingbird Fostering Model and The Fostering Network? Be part of a local community, helping Plymouth's children stay close to home Could this be you? We're looking for people who are:• Based in Plymouth or surrounding areas• Ready to offer full-time care and a dedicated bedroom• Skilled in supporting children with emotional or behavioural needs• Emotionally resilient and reflective• Willing to become self-employed• Ideally with no children under 12 at home (though we'll assess on a case-by-case basis) Is it time for a change? If you're ready to apply your skills in a new and deeply rewarding way, then this is your opportunity. Apply now to speak with our team and take your first step toward becoming a Step Forward Foster Carer in Plymouth.
We're working with a busy local authority to recruit two experienced Housing Options Officers. This is a frontline role within the Housing Needs service, providing advice, assessments, and practical interventions to prevent and relieve homelessness in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017. You'll be joining a proactive team committed to early intervention, creative problem solving, and delivering sustainable housing solutions for residents in need. The Role Manage a varied caseload of applicants, assessing eligibility, priority need, and homelessness duties under Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. Create robust and legally compliant Personalised Housing Plans, identifying prevention and relief actions to achieve positive outcomes. Provide high-quality housing advice and options, including private rented housing, supported housing, social housing allocations, mediation, and financial assistance schemes. Take a prevention-focused approach, working to resolve housing issues before homelessness occurs wherever possible. Assess complex cases, including those involving applicants with a history of rough sleeping or multiple support needs. Liaise with internal teams, external agencies, landlords, and voluntary sector partners to secure appropriate accommodation solutions. Maintain accurate case notes, ensure compliance with statutory timescales, and prepare decision letters in line with legislative requirements. Key Requirements Proven experience in a Housing Options or Homelessness Officer role within a local authority or similar setting. Strong understanding of the Housing Act 1996 Parts VI & VII and the Homelessness Reduction Act 2017. Experience in creating and delivering effective Personalised Housing Plans. Ability to assess and manage complex cases involving rough sleeping and high support needs. Strong problem-solving, negotiation, and partnership-working skills. Excellent written and verbal communication, with the ability to work to statutory deadlines. Previous use of housing systems such as Abritas, Locata, or Jigsaw desirable. What you need to do now Click APPLY NOW or get in touch directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 01, 2025
Contractor
We're working with a busy local authority to recruit two experienced Housing Options Officers. This is a frontline role within the Housing Needs service, providing advice, assessments, and practical interventions to prevent and relieve homelessness in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017. You'll be joining a proactive team committed to early intervention, creative problem solving, and delivering sustainable housing solutions for residents in need. The Role Manage a varied caseload of applicants, assessing eligibility, priority need, and homelessness duties under Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. Create robust and legally compliant Personalised Housing Plans, identifying prevention and relief actions to achieve positive outcomes. Provide high-quality housing advice and options, including private rented housing, supported housing, social housing allocations, mediation, and financial assistance schemes. Take a prevention-focused approach, working to resolve housing issues before homelessness occurs wherever possible. Assess complex cases, including those involving applicants with a history of rough sleeping or multiple support needs. Liaise with internal teams, external agencies, landlords, and voluntary sector partners to secure appropriate accommodation solutions. Maintain accurate case notes, ensure compliance with statutory timescales, and prepare decision letters in line with legislative requirements. Key Requirements Proven experience in a Housing Options or Homelessness Officer role within a local authority or similar setting. Strong understanding of the Housing Act 1996 Parts VI & VII and the Homelessness Reduction Act 2017. Experience in creating and delivering effective Personalised Housing Plans. Ability to assess and manage complex cases involving rough sleeping and high support needs. Strong problem-solving, negotiation, and partnership-working skills. Excellent written and verbal communication, with the ability to work to statutory deadlines. Previous use of housing systems such as Abritas, Locata, or Jigsaw desirable. What you need to do now Click APPLY NOW or get in touch directly. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Could this be your most rewarding role yet? To view this advert in Welsh, please click here . Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly Allowances Plus, additional payments for holidays, birthdays & Christmas You've built a career supporting others But have you ever thought about doing it from your own home - and truly changing a life forever? We're looking for people with passion, patience, and experience to take the next step - not just into another job, but into a whole new way of making a difference. This is fostering - but not as you know it.This is Lleol Fostering . Lleol means local in Welsh and with fostering - maintaining locality is hugely important.There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers - including those who have worked as Accommodation Support Officers , helping vulnerable individuals build independence, navigate life challenges, and maintain stability in their lives. If you've supported young people or adults with housing, mental health, substance misuse, or other complex needs, your experience could help transform a young person's future by offering them the one thing they need most - a safe, therapeutic home. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You'll Receive as a Lleol Foster Carer: £50,000 Annual Fee recognising your dedicated time, skill & commitment Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) Additional Allowances for Birthdays, Holidays & Christmas Access to a linked Lleol Support Foster Carer - for practical help and respite 50% discount on your Council Tax payments Therapeutic Training & Qualifications Membership to The Fostering Network Access to the Mockingbird Support Model Blue Light Card membership - access to more than 15,000 discounts nationwide Reward & Recognition via the CareFriends App Regular Wellbeing events & Peer Support groups Could You Be a Lleol Foster Carer? We're looking for individuals or couples who: Have professional or personal experience in supporting children & young people Can provide a nurturing, therapeutic home environment Have at least one spare bedroom that can be dedicated to fostering Hold a full driving licence Are able to offer their full-time commitment to this role Can work as part of a professional team, attend meetings, and engage in training Are resilient, reflective, and ready to parent in a new and guided way Are open to registering as self-employed Ideally, you won't have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Neve
Sep 01, 2025
Full time
Could this be your most rewarding role yet? To view this advert in Welsh, please click here . Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly Allowances Plus, additional payments for holidays, birthdays & Christmas You've built a career supporting others But have you ever thought about doing it from your own home - and truly changing a life forever? We're looking for people with passion, patience, and experience to take the next step - not just into another job, but into a whole new way of making a difference. This is fostering - but not as you know it.This is Lleol Fostering . Lleol means local in Welsh and with fostering - maintaining locality is hugely important.There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers - including those who have worked as Accommodation Support Officers , helping vulnerable individuals build independence, navigate life challenges, and maintain stability in their lives. If you've supported young people or adults with housing, mental health, substance misuse, or other complex needs, your experience could help transform a young person's future by offering them the one thing they need most - a safe, therapeutic home. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You'll Receive as a Lleol Foster Carer: £50,000 Annual Fee recognising your dedicated time, skill & commitment Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) Additional Allowances for Birthdays, Holidays & Christmas Access to a linked Lleol Support Foster Carer - for practical help and respite 50% discount on your Council Tax payments Therapeutic Training & Qualifications Membership to The Fostering Network Access to the Mockingbird Support Model Blue Light Card membership - access to more than 15,000 discounts nationwide Reward & Recognition via the CareFriends App Regular Wellbeing events & Peer Support groups Could You Be a Lleol Foster Carer? We're looking for individuals or couples who: Have professional or personal experience in supporting children & young people Can provide a nurturing, therapeutic home environment Have at least one spare bedroom that can be dedicated to fostering Hold a full driving licence Are able to offer their full-time commitment to this role Can work as part of a professional team, attend meetings, and engage in training Are resilient, reflective, and ready to parent in a new and guided way Are open to registering as self-employed Ideally, you won't have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Neve
Could this be your most rewarding role yet? To view this advert in Welsh, please click here . Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly Allowances Plus, additional payments for holidays, birthdays & Christmas You've built a career supporting others But have you ever thought about doing it from your own home - and truly changing a life forever? We're looking for people with passion, patience, and experience to take the next step - not just into another job, but into a whole new way of making a difference. This is fostering - but not as you know it.This is Lleol Fostering . Lleol means local in Welsh and with fostering - maintaining locality is hugely important.There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers - including those who have worked as Housing Support Officers , helping vulnerable people navigate complex life challenges, access safe accommodation, and build the skills needed for independence. If you've supported individuals facing instability, homelessness, or safeguarding concerns, your experience and advocacy could transform a child's life by offering them what they need most - a safe, therapeutic home environment. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You'll Receive as a Lleol Foster Carer: £50,000 Annual Fee recognising your dedicated time, skill & commitment Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) Additional Allowances for Birthdays, Holidays & Christmas Access to a linked Lleol Support Foster Carer - for practical help and respite 50% discount on your Council Tax payments Therapeutic Training & Qualifications Membership to The Fostering Network Access to the Mockingbird Support Model Blue Light Card membership - access to more than 15,000 discounts nationwide Reward & Recognition via the CareFriends App Regular Wellbeing events & Peer Support groups Could You Be a Lleol Foster Carer? We're looking for individuals or couples who: Have professional or personal experience in supporting children & young people Can provide a nurturing, therapeutic home environment Have at least one spare bedroom that can be dedicated to fostering Hold a full driving licence Are able to offer their full-time commitment to this role Can work as part of a professional team, attend meetings, and engage in training Are resilient, reflective, and ready to parent in a new and guided way Are open to registering as self-employed Ideally, you won't have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Never Knew You Were Ready For
Sep 01, 2025
Full time
Could this be your most rewarding role yet? To view this advert in Welsh, please click here . Become a Lleol (local) Foster Carer with Flintshire County Council Annual Fee: £50,000 + up to £13,453.96 in Weekly Allowances Plus, additional payments for holidays, birthdays & Christmas You've built a career supporting others But have you ever thought about doing it from your own home - and truly changing a life forever? We're looking for people with passion, patience, and experience to take the next step - not just into another job, but into a whole new way of making a difference. This is fostering - but not as you know it.This is Lleol Fostering . Lleol means local in Welsh and with fostering - maintaining locality is hugely important.There are children and young people in and around the Flintshire area who need something more than just a traditional fostering placement. They need time, patience, expertise - and above all - someone who will believe in them and fight their corner. We are looking for extraordinary people to join us as Lleol Foster Carers - including those who have worked as Housing Support Officers , helping vulnerable people navigate complex life challenges, access safe accommodation, and build the skills needed for independence. If you've supported individuals facing instability, homelessness, or safeguarding concerns, your experience and advocacy could transform a child's life by offering them what they need most - a safe, therapeutic home environment. What makes Lleol Foster Carers different? This is a specialist fostering role - supporting young people who are leaving high-support settings like residential care and helping them to transition to family life as smoothly as possible. We take a therapeutic approach to professional parenting, giving you every opportunity to develop your skills through full training, exceptional support, and a team walking alongside you every step of the way. What You'll Receive as a Lleol Foster Carer: £50,000 Annual Fee recognising your dedicated time, skill & commitment Up to £258.79 Weekly Fostering Allowance (over £13,453 annually) Additional Allowances for Birthdays, Holidays & Christmas Access to a linked Lleol Support Foster Carer - for practical help and respite 50% discount on your Council Tax payments Therapeutic Training & Qualifications Membership to The Fostering Network Access to the Mockingbird Support Model Blue Light Card membership - access to more than 15,000 discounts nationwide Reward & Recognition via the CareFriends App Regular Wellbeing events & Peer Support groups Could You Be a Lleol Foster Carer? We're looking for individuals or couples who: Have professional or personal experience in supporting children & young people Can provide a nurturing, therapeutic home environment Have at least one spare bedroom that can be dedicated to fostering Hold a full driving licence Are able to offer their full-time commitment to this role Can work as part of a professional team, attend meetings, and engage in training Are resilient, reflective, and ready to parent in a new and guided way Are open to registering as self-employed Ideally, you won't have other children under 16 living in your home (though exceptions may apply dependent on individual fostering experience). This Could Be the Career Change You Never Knew You Were Ready For
We're working with a busy local authority to recruit an experienced Housing Solutions Officer. This is a frontline role within the Housing Needs service, providing advice, assessments, and tailored interventions to prevent and relieve homelessness in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017. You'll be joining a dedicated and proactive team committed to delivering person-centred support and sustainable housing solutions for individuals and families at risk of homelessness. The Role Manage a varied caseload, carrying out detailed housing assessments and making lawful decisions under relevant housing legislation. Create and review robust, legally compliant Personalised Housing Plans, identifying prevention and relief actions to achieve positive outcomes. Provide accurate and practical housing advice, including options such as private rented housing, supported housing, and tenancy sustainment measures. Liaise with internal teams, external agencies, landlords, and voluntary sector partners to secure suitable housing solutions. Maintain accurate, up-to-date case records, ensuring compliance with statutory timescales and service standards. Apply a trauma-informed, person-centred approach in all interactions with applicants. Participate in the out-of-hours duty rota as required. Key Requirements Proven experience working in a Housing Options or Homelessness role within a local authority or similar setting. Strong understanding of the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017. Experience in creating and delivering effective Personalised Housing Plans. Ability to manage a busy and complex caseload, making sound and lawful decisions under pressure. Excellent communication, negotiation, and problem-solving skills. Empathetic approach to working with people in challenging circumstances. Experience using housing or case management systems such as Abritas, Locata, or Jigsaw desirable. What you need to do now If you're an experienced Housing Solutions Officer looking for your next contract, please apply today with your CV and availability. If you have questions or want to find out more before applying, click APPLY NOW Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Sep 01, 2025
Contractor
We're working with a busy local authority to recruit an experienced Housing Solutions Officer. This is a frontline role within the Housing Needs service, providing advice, assessments, and tailored interventions to prevent and relieve homelessness in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017. You'll be joining a dedicated and proactive team committed to delivering person-centred support and sustainable housing solutions for individuals and families at risk of homelessness. The Role Manage a varied caseload, carrying out detailed housing assessments and making lawful decisions under relevant housing legislation. Create and review robust, legally compliant Personalised Housing Plans, identifying prevention and relief actions to achieve positive outcomes. Provide accurate and practical housing advice, including options such as private rented housing, supported housing, and tenancy sustainment measures. Liaise with internal teams, external agencies, landlords, and voluntary sector partners to secure suitable housing solutions. Maintain accurate, up-to-date case records, ensuring compliance with statutory timescales and service standards. Apply a trauma-informed, person-centred approach in all interactions with applicants. Participate in the out-of-hours duty rota as required. Key Requirements Proven experience working in a Housing Options or Homelessness role within a local authority or similar setting. Strong understanding of the Housing Act 1996 Part VII and the Homelessness Reduction Act 2017. Experience in creating and delivering effective Personalised Housing Plans. Ability to manage a busy and complex caseload, making sound and lawful decisions under pressure. Excellent communication, negotiation, and problem-solving skills. Empathetic approach to working with people in challenging circumstances. Experience using housing or case management systems such as Abritas, Locata, or Jigsaw desirable. What you need to do now If you're an experienced Housing Solutions Officer looking for your next contract, please apply today with your CV and availability. If you have questions or want to find out more before applying, click APPLY NOW Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Carry out the daily operational duties required for the client's temporary accommodation including private rented and supported accommodation managed by other providers. Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service. Assist residents/customers with maintaining their accommodation. Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents. Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim. Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation. Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Sep 01, 2025
Contractor
Carry out the daily operational duties required for the client's temporary accommodation including private rented and supported accommodation managed by other providers. Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service. Assist residents/customers with maintaining their accommodation. Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents. Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim. Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation. Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Salary Circa £67k + Performance related pay + Medicash Join Our Team as Head of Finance Delivery! Are you a qualified finance professional who thrives in environments where your people skills are as valued as your financial acumen? Where innovation and excellence are core values and you ll have accountability to support the delivery of the budgets and accounts for a District Council with a Housing Revenue Account, but within the wider support network of your own Business partnering team and also peer colleagues doing the same role for other District/Boroughs. As the Head of Finance Delivery, you will be pivotal in leading the SHDC Business partnering team, ensuring robust and effective management of the Councils' finances. Your strategic leadership will enhance decision-making processes; support financial planning, and ensure compliance with legislative and policy requirements. You will coordinate, plan, and deliver comprehensive financial management and advice, making a significant impact to our client Councils. And you ll work as part of a wider Finance Senior management team to look at departmental solutions. We re looking for an experienced local government finance professional who will lead the delivery of accurate budget monitoring for revenue and capital; ensuring timely and precise financial reporting. Will develop and implement effective financial controls and procedures and collaborate with statutory Section 151 to ensure robust financial management. You will also ensure budget managers are supported through guidance and training. Ongoing development of your team will be a key focus, so we need individuals who can provide strategic leadership and promote a positive culture across the finance team. What you ll bring to the role: Qualifications: Full CCAB qualification (such as CIPFA/CIMA) with ongoing CPD. Proven experience in managing and leading finance teams delivering yearly budgets, management accounts, year-end publications, and other in-year returns. With aptitude to delegate and engage teams to high performance. You ll need to have worked in Local Government Finance previously and will have strong knowledge of financial systems and Excel. Additionally, you ll have strong communication and interpersonal skills and will be able to work to deadlines and adapt to changing demands. Attributes: Ability to plan and organize a complex and varied workload, communicate confidently to a range of colleagues, customers, and stakeholders, and maintain a professional outlook and approach to working. Other Requirements: Whilst this role will be based at Spalding, there is a requirement to commute between sites across Lincolnshire so the postholder will need to organise own travel to attend PSPS offices and other worksites as and when required Who we are: PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. Company culture: At PSPS, we are driven by a clear mission: Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues. We pride ourselves on our vibrant and inclusive culture. Our award-winning teams enjoy a variety of events throughout the year, including: All-In Days, Leadership Days & Team Away Days: Opportunities for growth and bonding. Annual Awards Night: Celebrating our achievements. Staff Briefings: Keeping everyone informed and engaged. Early Careers Programme & Buddy Scheme: Supporting new and entry-level talent. Our Values: At PSPS, we live by our core values: One Team: We work collaboratively and support each other to achieve our goals. Professionalism: We maintain the highest standards in everything we do. Innovation: We embrace new ideas and technologies to drive improvement. Supportive: We provide a nurturing environment where everyone can thrive. Excellence: We strive for excellence in all our services and interactions. What do I get in return? Local Government Pension Scheme: Secure your future with a robust pension plan, 23.1% employer contribution. Annual leave: Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off We also provide an option for you to flex when you take your bank holidays. Medicash: Access to a range of health and wellbeing benefits including cashback on everyday healthcare costs and access to digital health tools. Hybrid working: Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week. Wellbeing Support, Advice and Guidance: Emotional guidance can be accessed via our Employee Assistance Program through an online portal or over the telephone. Employee Benefits platform: Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts. Employment policies: Including gender-neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees lives. Career progression: Opportunities for professional growth and development. A qualifying period will need to be completed to obtain these benefits. Join Us: If you are ready to take on a challenging and rewarding role, apply now to become our Head of Finance Delivery. Help us achieve outstanding performance and satisfaction for our customers, communities, and colleagues. Want to find out more? View our corporate video Visit our website We welcome conversations from interested applicants. Please contact Samantha Knowles (Chief Finance Officer) Your application 1. A copy of your latest CV (max 4 pages). 2. A supporting statement (max 2 pages) which outlines your suitability and interest for the role against the requirements and job description. These should be submitted online, through our First4 Recruitment portal. PSPS is an equal opportunities employer, we are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and PSPS has also committed to be a Disability Confident employer. On occasion PSPS receive significantly more applications than expected for some vacancies and under such circumstances PSPS reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.
Sep 01, 2025
Full time
Salary Circa £67k + Performance related pay + Medicash Join Our Team as Head of Finance Delivery! Are you a qualified finance professional who thrives in environments where your people skills are as valued as your financial acumen? Where innovation and excellence are core values and you ll have accountability to support the delivery of the budgets and accounts for a District Council with a Housing Revenue Account, but within the wider support network of your own Business partnering team and also peer colleagues doing the same role for other District/Boroughs. As the Head of Finance Delivery, you will be pivotal in leading the SHDC Business partnering team, ensuring robust and effective management of the Councils' finances. Your strategic leadership will enhance decision-making processes; support financial planning, and ensure compliance with legislative and policy requirements. You will coordinate, plan, and deliver comprehensive financial management and advice, making a significant impact to our client Councils. And you ll work as part of a wider Finance Senior management team to look at departmental solutions. We re looking for an experienced local government finance professional who will lead the delivery of accurate budget monitoring for revenue and capital; ensuring timely and precise financial reporting. Will develop and implement effective financial controls and procedures and collaborate with statutory Section 151 to ensure robust financial management. You will also ensure budget managers are supported through guidance and training. Ongoing development of your team will be a key focus, so we need individuals who can provide strategic leadership and promote a positive culture across the finance team. What you ll bring to the role: Qualifications: Full CCAB qualification (such as CIPFA/CIMA) with ongoing CPD. Proven experience in managing and leading finance teams delivering yearly budgets, management accounts, year-end publications, and other in-year returns. With aptitude to delegate and engage teams to high performance. You ll need to have worked in Local Government Finance previously and will have strong knowledge of financial systems and Excel. Additionally, you ll have strong communication and interpersonal skills and will be able to work to deadlines and adapt to changing demands. Attributes: Ability to plan and organize a complex and varied workload, communicate confidently to a range of colleagues, customers, and stakeholders, and maintain a professional outlook and approach to working. Other Requirements: Whilst this role will be based at Spalding, there is a requirement to commute between sites across Lincolnshire so the postholder will need to organise own travel to attend PSPS offices and other worksites as and when required Who we are: PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. Company culture: At PSPS, we are driven by a clear mission: Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues. We pride ourselves on our vibrant and inclusive culture. Our award-winning teams enjoy a variety of events throughout the year, including: All-In Days, Leadership Days & Team Away Days: Opportunities for growth and bonding. Annual Awards Night: Celebrating our achievements. Staff Briefings: Keeping everyone informed and engaged. Early Careers Programme & Buddy Scheme: Supporting new and entry-level talent. Our Values: At PSPS, we live by our core values: One Team: We work collaboratively and support each other to achieve our goals. Professionalism: We maintain the highest standards in everything we do. Innovation: We embrace new ideas and technologies to drive improvement. Supportive: We provide a nurturing environment where everyone can thrive. Excellence: We strive for excellence in all our services and interactions. What do I get in return? Local Government Pension Scheme: Secure your future with a robust pension plan, 23.1% employer contribution. Annual leave: Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off We also provide an option for you to flex when you take your bank holidays. Medicash: Access to a range of health and wellbeing benefits including cashback on everyday healthcare costs and access to digital health tools. Hybrid working: Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week. Wellbeing Support, Advice and Guidance: Emotional guidance can be accessed via our Employee Assistance Program through an online portal or over the telephone. Employee Benefits platform: Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts. Employment policies: Including gender-neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees lives. Career progression: Opportunities for professional growth and development. A qualifying period will need to be completed to obtain these benefits. Join Us: If you are ready to take on a challenging and rewarding role, apply now to become our Head of Finance Delivery. Help us achieve outstanding performance and satisfaction for our customers, communities, and colleagues. Want to find out more? View our corporate video Visit our website We welcome conversations from interested applicants. Please contact Samantha Knowles (Chief Finance Officer) Your application 1. A copy of your latest CV (max 4 pages). 2. A supporting statement (max 2 pages) which outlines your suitability and interest for the role against the requirements and job description. These should be submitted online, through our First4 Recruitment portal. PSPS is an equal opportunities employer, we are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and PSPS has also committed to be a Disability Confident employer. On occasion PSPS receive significantly more applications than expected for some vacancies and under such circumstances PSPS reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.
Young People Support Worker Housing provider in Supported Living Lewisham £17.76 PAYE / £20.44 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client, an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Young People Support Worker. This is a temp vacancy for 3 months with 35-40 hours P/W. This post will be shift based Candidates must be flexible to work throughout the week. Pay rate for this job role is £17.76 per hour on PAYE OR £20.44 Umbrella. Full UK Driver s License and access to a vehicle is preferrable . A current Enhanced DBS covering Child and Adult workforce will be required for this job role. Service User group is or up to 21 if leaving care. Typical example of working pattern is below: Week 1: Monday, Tuesday, Thursday and Friday (07:30am 15:30pm) Week 2: Wednesday, Saturday and Sunday (07:30am 15:30pm) Week 3: Monday, Tuesday, Thursday and Friday (14:00pm - 10:00 pm) Week 4: Wednesday, Saturday and Sunday (14:00 pm - 10:00 pm). The Responsibilities: As a Young People Support Worker, you will provide front-line support work 1-2-1 with one or two young people in a home environment. In your job role as a Young People Support worker, you will be supporting young people to enhance their independent living skills. Part of your job role as a young people Support worker will be tailor person centered action plans based upon any needs identified. An important part of your job role will be to offer support and guidance to young people throughout, empowering them to be independent. Furthermore, you will be keeping documents and paper trails up to date and within this documenting all support with the YP within their dedicated support file. Young People Support Worker Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living London Lewisham Southeast Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Sep 01, 2025
Full time
Young People Support Worker Housing provider in Supported Living Lewisham £17.76 PAYE / £20.44 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client, an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Young People Support Worker. This is a temp vacancy for 3 months with 35-40 hours P/W. This post will be shift based Candidates must be flexible to work throughout the week. Pay rate for this job role is £17.76 per hour on PAYE OR £20.44 Umbrella. Full UK Driver s License and access to a vehicle is preferrable . A current Enhanced DBS covering Child and Adult workforce will be required for this job role. Service User group is or up to 21 if leaving care. Typical example of working pattern is below: Week 1: Monday, Tuesday, Thursday and Friday (07:30am 15:30pm) Week 2: Wednesday, Saturday and Sunday (07:30am 15:30pm) Week 3: Monday, Tuesday, Thursday and Friday (14:00pm - 10:00 pm) Week 4: Wednesday, Saturday and Sunday (14:00 pm - 10:00 pm). The Responsibilities: As a Young People Support Worker, you will provide front-line support work 1-2-1 with one or two young people in a home environment. In your job role as a Young People Support worker, you will be supporting young people to enhance their independent living skills. Part of your job role as a young people Support worker will be tailor person centered action plans based upon any needs identified. An important part of your job role will be to offer support and guidance to young people throughout, empowering them to be independent. Furthermore, you will be keeping documents and paper trails up to date and within this documenting all support with the YP within their dedicated support file. Young People Support Worker Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living London Lewisham Southeast Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Carry out the daily operational duties required for the client's temporary accommodation including private rented and supported accommodation managed by other providers. Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service. Assist residents/customers with maintaining their accommodation. Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents. Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim. Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation. Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Sep 01, 2025
Contractor
Carry out the daily operational duties required for the client's temporary accommodation including private rented and supported accommodation managed by other providers. Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service. Assist residents/customers with maintaining their accommodation. Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents. Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim. Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation. Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Outreach Housing Support Worker Homelessness Support Birmingham 12 Month Fixed Term Vacancy Excellent Pay Rate Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: I am currently recruiting for an organisation specialising in support for those who have Homelessness and mental health Support needs their work is certainly well recognised as they continue to expand all over the UK. Having recently expanded upon services within Birmingham they are currently looking for Support Workers to help contribute to the high-quality service they provide to those in need. Could that be you? Vacancy Brief: Our client is seeking an Outreach Housing Support Worker, supporting young people at risk of homelessness on an initial 12-month fixed term contract with the potential for an extension or permanence. This vacancy is full-time, 37.5 hours per week. Working Pattern: Monday Friday 9am 5pm with flexibility to work an occasional late shift. This vacancy is based in Birmingham. Excellent pay rate: candidates will be paid £13.16 PAYE Or £17.00 per hour Umbrella. Salary for this role is £26,229 £27,982 Candidates must have experience of homelessness prevention of young people in independent living. The role is subject to an enhanced DBS covering Child and Adult workforce. A full UK Driver s License and access to a vehicle is preferrable and ideally ULEZ compliant vehicle. Please Note: The role is community based, so the successful candidate will need to support clients out in the community within a central local area. Responsibilities : As an Outreach Housing Support Worker, you will be required to initiate contact with young people via street outreach city wide. Part of your job role will be to support young people to remain in their home or secure alternative suitable accommodation to prevent rough sleeping. In your job role, you will undertake mediation sessions with young people and their excluders to improve relationships and prevent homelessness, incl. initial meetings and family sessions. An important aspect of your job role will be to utilize agreed assessment tools to identify the needs of a young person and their families, so that plans made are shared, evidence based and agreed to by all. In your role as an Outreach Housing Support Worker, you will be required to provide high quality homelessness and housing options to young people, ensuring that their needs are met and their expectations managed. Furthermore, you will need to advise and advocate on issues relating to benefits, accessing specialist support services, housing rights etc. ensuring the young people are fully supported to access such services. Role Experience: Working with young people in the following settings/Types of work Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing. Working with Volunteers/Students is desirable. Delivering frontline triage or assessment service is desirable. Outreach Worker Housing Support Worker Support Worker Floating Support Worker Rough Sleepers Homelessness Housing Homeless Scheme Manager Tenancy Support Worker Tenancy Sustainment Officer Housing Officer Supported Housing Officer Tenancy Support Officer Housing Support Officer Homelessness Prevention Young People Youth Worker Supported Housing Substance Misuse Mental Health Supported Living Housing Jobs Support Worker Vacancies Local Authorities Charities Housing Associations Social Housing Birmingham West Midlands.
Sep 01, 2025
Full time
Outreach Housing Support Worker Homelessness Support Birmingham 12 Month Fixed Term Vacancy Excellent Pay Rate Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: I am currently recruiting for an organisation specialising in support for those who have Homelessness and mental health Support needs their work is certainly well recognised as they continue to expand all over the UK. Having recently expanded upon services within Birmingham they are currently looking for Support Workers to help contribute to the high-quality service they provide to those in need. Could that be you? Vacancy Brief: Our client is seeking an Outreach Housing Support Worker, supporting young people at risk of homelessness on an initial 12-month fixed term contract with the potential for an extension or permanence. This vacancy is full-time, 37.5 hours per week. Working Pattern: Monday Friday 9am 5pm with flexibility to work an occasional late shift. This vacancy is based in Birmingham. Excellent pay rate: candidates will be paid £13.16 PAYE Or £17.00 per hour Umbrella. Salary for this role is £26,229 £27,982 Candidates must have experience of homelessness prevention of young people in independent living. The role is subject to an enhanced DBS covering Child and Adult workforce. A full UK Driver s License and access to a vehicle is preferrable and ideally ULEZ compliant vehicle. Please Note: The role is community based, so the successful candidate will need to support clients out in the community within a central local area. Responsibilities : As an Outreach Housing Support Worker, you will be required to initiate contact with young people via street outreach city wide. Part of your job role will be to support young people to remain in their home or secure alternative suitable accommodation to prevent rough sleeping. In your job role, you will undertake mediation sessions with young people and their excluders to improve relationships and prevent homelessness, incl. initial meetings and family sessions. An important aspect of your job role will be to utilize agreed assessment tools to identify the needs of a young person and their families, so that plans made are shared, evidence based and agreed to by all. In your role as an Outreach Housing Support Worker, you will be required to provide high quality homelessness and housing options to young people, ensuring that their needs are met and their expectations managed. Furthermore, you will need to advise and advocate on issues relating to benefits, accessing specialist support services, housing rights etc. ensuring the young people are fully supported to access such services. Role Experience: Working with young people in the following settings/Types of work Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing. Working with Volunteers/Students is desirable. Delivering frontline triage or assessment service is desirable. Outreach Worker Housing Support Worker Support Worker Floating Support Worker Rough Sleepers Homelessness Housing Homeless Scheme Manager Tenancy Support Worker Tenancy Sustainment Officer Housing Officer Supported Housing Officer Tenancy Support Officer Housing Support Officer Homelessness Prevention Young People Youth Worker Supported Housing Substance Misuse Mental Health Supported Living Housing Jobs Support Worker Vacancies Local Authorities Charities Housing Associations Social Housing Birmingham West Midlands.
