Property Manager Brent Temp Full time We are seeking a highly organized and motivated Property Manager to join a dynamic team covering a patch across Barnet, Brent, and Camden. This is a full-time, office-based, temporary role for three months, with the potential for extension. The successful candidate will ensure high-quality property management services, fulfilling landlord obligations and providing exceptional support to residents in multi-occupancy and self-contained dwellings. THE ROLE As a Property Manager, you will be the primary point of contact for residents, ensuring their needs are met while maintaining property standards and compliance. Key responsibilities include: Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss. Conducting regular property inspections and ensuring maintenance issues are addressed promptly. Resolving customer complaints, disputes, and anti-social behaviour effectively. Monitoring contractor performance and ensuring service delivery meets required standards. Enforcing good housekeeping and fire safety practices among residents. Maintaining accurate property records and tenancy agreements. Maximizing rental income through proactive arrears management and ensuring KPIs are achieved. THE CANDIDATE The ideal candidate will have prior experience in a similar property or housing management role, along with: Strong knowledge of housing law and relevant legislation. Excellent customer service and problem-solving skills. Proficiency in Outlook, Excel, Word, and report-writing tools. Exceptional organizational and multitasking abilities to manage workload effectively. Basic DBS clearance is essential. THE CONTRACT Temporary contract for an initial three months, with the potential for extension Full-time, 35 hours per week. The pay range for the role is 24.50 per hour LTD company rate. The PAYE equivalent is 20.89 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
Sep 04, 2025
Contractor
Property Manager Brent Temp Full time We are seeking a highly organized and motivated Property Manager to join a dynamic team covering a patch across Barnet, Brent, and Camden. This is a full-time, office-based, temporary role for three months, with the potential for extension. The successful candidate will ensure high-quality property management services, fulfilling landlord obligations and providing exceptional support to residents in multi-occupancy and self-contained dwellings. THE ROLE As a Property Manager, you will be the primary point of contact for residents, ensuring their needs are met while maintaining property standards and compliance. Key responsibilities include: Managing tenancy allocations, issuing tenancy paperwork, and minimizing void rental loss. Conducting regular property inspections and ensuring maintenance issues are addressed promptly. Resolving customer complaints, disputes, and anti-social behaviour effectively. Monitoring contractor performance and ensuring service delivery meets required standards. Enforcing good housekeeping and fire safety practices among residents. Maintaining accurate property records and tenancy agreements. Maximizing rental income through proactive arrears management and ensuring KPIs are achieved. THE CANDIDATE The ideal candidate will have prior experience in a similar property or housing management role, along with: Strong knowledge of housing law and relevant legislation. Excellent customer service and problem-solving skills. Proficiency in Outlook, Excel, Word, and report-writing tools. Exceptional organizational and multitasking abilities to manage workload effectively. Basic DBS clearance is essential. THE CONTRACT Temporary contract for an initial three months, with the potential for extension Full-time, 35 hours per week. The pay range for the role is 24.50 per hour LTD company rate. The PAYE equivalent is 20.89 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
Experienced Property Manager Required Are you ready to elevate your career in property management? An esteemed client is seeking a seasoned Property Manager to join their dynamic team, with a primary focus on block management and compliance. This role offers a diverse range of responsibilities and the chance to work in a collaborative environment where your expertise will be highly valued. Why This Role Stands Out: - Diverse Responsibilities: Engage in a variety of operational tasks, from compliance with health and safety legislation to managing the S8/S21 process for rent arrears and possession. - Professional Growth: Work closely with construction managers, asset managers, and the finance team, broadening your professional network and skill set. - Autonomy and Teamwork: Enjoy a balance of independent work and teamwork, contributing to the overall success of the department. - Impactful Work: Play a crucial role in ensuring HMO licenses, handling property insurance claims, and managing end-of-tenancy tasks, directly impacting tenant satisfaction and property value. Key Responsibilities: - Conduct detailed weekly property inspections and ensure compliance with health and safety legislation. - Manage complaints from tenants and maintain strong relationships with contractors. - Oversee the S8/S21 process for rent arrears and possession, attending court hearings when necessary. - Ensure HMO licenses are in place and handle property insurance claims. - Assist in construction projects and manage the handover of completed projects. - Order new EPCs, Gas Safety, and Electrical Certificates in advance of renewal dates. - Manage end-of-tenancy tasks, including deposit release and de-registration. - Liaise with energy suppliers and ensure landlord meter readings are consistently updated. - Provide advisory input for utility budgets and planned maintenance costs. Who You Are: The ideal candidate will have at least three years of experience in a similar role. A NFoPP / ARLA qualification is preferable. Essential skills include: - Strong interpersonal skills and an intuitive mindset. - Confidence, rationality, and assertiveness when required. - Ability to prioritise and coordinate tasks efficiently to meet deadlines. - A proactive attitude and enjoyment of both autonomous work and teamwork. This role is perfect for a hardworking individual who is ready to contribute to the development and success of the department. If this sounds like the next step in your career, consider this your chance to make a significant impact in the property management field.
Sep 04, 2025
Full time
Experienced Property Manager Required Are you ready to elevate your career in property management? An esteemed client is seeking a seasoned Property Manager to join their dynamic team, with a primary focus on block management and compliance. This role offers a diverse range of responsibilities and the chance to work in a collaborative environment where your expertise will be highly valued. Why This Role Stands Out: - Diverse Responsibilities: Engage in a variety of operational tasks, from compliance with health and safety legislation to managing the S8/S21 process for rent arrears and possession. - Professional Growth: Work closely with construction managers, asset managers, and the finance team, broadening your professional network and skill set. - Autonomy and Teamwork: Enjoy a balance of independent work and teamwork, contributing to the overall success of the department. - Impactful Work: Play a crucial role in ensuring HMO licenses, handling property insurance claims, and managing end-of-tenancy tasks, directly impacting tenant satisfaction and property value. Key Responsibilities: - Conduct detailed weekly property inspections and ensure compliance with health and safety legislation. - Manage complaints from tenants and maintain strong relationships with contractors. - Oversee the S8/S21 process for rent arrears and possession, attending court hearings when necessary. - Ensure HMO licenses are in place and handle property insurance claims. - Assist in construction projects and manage the handover of completed projects. - Order new EPCs, Gas Safety, and Electrical Certificates in advance of renewal dates. - Manage end-of-tenancy tasks, including deposit release and de-registration. - Liaise with energy suppliers and ensure landlord meter readings are consistently updated. - Provide advisory input for utility budgets and planned maintenance costs. Who You Are: The ideal candidate will have at least three years of experience in a similar role. A NFoPP / ARLA qualification is preferable. Essential skills include: - Strong interpersonal skills and an intuitive mindset. - Confidence, rationality, and assertiveness when required. - Ability to prioritise and coordinate tasks efficiently to meet deadlines. - A proactive attitude and enjoyment of both autonomous work and teamwork. This role is perfect for a hardworking individual who is ready to contribute to the development and success of the department. If this sounds like the next step in your career, consider this your chance to make a significant impact in the property management field.
Are you an experienced Property Manager who thrives on building strong relationships and delivering outstanding service from start to finish? Looking for a new challenge where you can take full ownership of your portfolio and work for a business that truly values attention to detail and customer care? We're recruiting on behalf of a respected lettings agency based in Banbury, known for doing things a little differently. This is a hands-on, people-focused role where you'll support both landlords and tenants throughout the full lifecycle, from application and move-in, through to check-out and deposit return. You'll be joining a small, friendly team that takes real pride in their work, enjoys social team outings, and offers a genuinely supportive working environment. Key Responsibilities Manage a portfolio of residential properties across Banbury and surrounding area. Provide end-to-end tenant support from application and move-in through to check-out and deposit return. Handle day-to-day maintenance; instruct, brief and coordinate contractors; uphold quality and safety standards. Conduct routine and ad-hoc property inspections; produce clear reports and action follow-up works. Coordinate check-ins, check-outs, renewals and deposit returns in line with current legislation. Maintain accurate records on the CRM; ensure compliance with legal and safety requirements (e.g., gas, EICR, smoke/CO). Build strong relationships with landlords and tenants; set expectations and resolve issues professionally. Collaborate with the lettings team, contributing to continuous improvement of processes. To hold the out of hours emergency phone for one week a month on a rota basis. Key Skills & Experience Previous experience in Property Management or Lettings. Strong knowledge of tenancy legislation and compliance. Calm, polite and solutions-focused communicator; confident handling difficult conversations. Highly organised with excellent attention to detail and the ability to prioritise a busy workload. ARLA/Propertymark desirable (or willingness to work towards). Full UK driving licence and access to a vehicle. Additional Information Parking permit provided for town-centre location. Regular team outings and a supportive working environment. Opportunities to shape your own processes and make a real difference. Full-time hours: 8:45am-5:00pm Monday to Friday, with alternate Saturday mornings (9:00am-12:00pm). Some flexibility may be needed depending on business need. To express interest in this rewarding opportunity, kindly forward your latest CV, including details of your current or most recent remuneration package and any notice period. For a confidential conversation about the role, contact Daniel Marlow on (phone number removed) or connect with us on LinkedIn: (url removed)/
Sep 04, 2025
Full time
Are you an experienced Property Manager who thrives on building strong relationships and delivering outstanding service from start to finish? Looking for a new challenge where you can take full ownership of your portfolio and work for a business that truly values attention to detail and customer care? We're recruiting on behalf of a respected lettings agency based in Banbury, known for doing things a little differently. This is a hands-on, people-focused role where you'll support both landlords and tenants throughout the full lifecycle, from application and move-in, through to check-out and deposit return. You'll be joining a small, friendly team that takes real pride in their work, enjoys social team outings, and offers a genuinely supportive working environment. Key Responsibilities Manage a portfolio of residential properties across Banbury and surrounding area. Provide end-to-end tenant support from application and move-in through to check-out and deposit return. Handle day-to-day maintenance; instruct, brief and coordinate contractors; uphold quality and safety standards. Conduct routine and ad-hoc property inspections; produce clear reports and action follow-up works. Coordinate check-ins, check-outs, renewals and deposit returns in line with current legislation. Maintain accurate records on the CRM; ensure compliance with legal and safety requirements (e.g., gas, EICR, smoke/CO). Build strong relationships with landlords and tenants; set expectations and resolve issues professionally. Collaborate with the lettings team, contributing to continuous improvement of processes. To hold the out of hours emergency phone for one week a month on a rota basis. Key Skills & Experience Previous experience in Property Management or Lettings. Strong knowledge of tenancy legislation and compliance. Calm, polite and solutions-focused communicator; confident handling difficult conversations. Highly organised with excellent attention to detail and the ability to prioritise a busy workload. ARLA/Propertymark desirable (or willingness to work towards). Full UK driving licence and access to a vehicle. Additional Information Parking permit provided for town-centre location. Regular team outings and a supportive working environment. Opportunities to shape your own processes and make a real difference. Full-time hours: 8:45am-5:00pm Monday to Friday, with alternate Saturday mornings (9:00am-12:00pm). Some flexibility may be needed depending on business need. To express interest in this rewarding opportunity, kindly forward your latest CV, including details of your current or most recent remuneration package and any notice period. For a confidential conversation about the role, contact Daniel Marlow on (phone number removed) or connect with us on LinkedIn: (url removed)/
Tenancy Property Manager Location : Westerham, Kent, TN16 1BT Salary : Circa £35K per annum Permanent : Full time, Permanent (Mon Fri, 9am 5pm) job-share option possibly available Join a growing, family-friendly property business! Since 1985, Hyhurst Group has been investing in and developing residential and mixed-use properties across South London. With over 150 properties and more under development, we are known for providing quality homes for tenants, care providers, and leaseholders at competitive rental prices. We re looking for a highly organised, detail-focused Tenancy Manager with excellent administrative skills to support our busy property team. While experience in property or lettings is a bonus, it s not essential as we value strong organisational skills, professionalism, and the ability to keep on top of multiple priorities. We will train the right person. What you ll do: Support the tenancy journey from liaising with marketing agents to move-ins, renewals, and end-of-tenancy processes Manage tenancy administration, record-keeping, and compliance checks Be the main point of contact for tenant and agent enquiries Prepare tenancy agreements and related documentation Coordinate with letting agents, contractors, and other stakeholders Provide general administrative support to the property team What we re looking for: Exceptional organisation skills and attention to detail Strong written and verbal communication skills Confident using Microsoft Office (Word, Excel, Outlook) Professional, personable, and able to work well in a small, busy team Ability to manage multiple priorities efficiently A full UK driving licence and access to a vehicle is desirable Nice to have: Previous experience in property, lettings, or tenancy administration Understanding of residential maintenance Why join us? Flexible working options, including potential job-share Family-friendly environment! You ll never miss a child s sports day! Opportunity to develop and grow within a well-established property business If you are a proactive, highly organised professional looking for a varied and rewarding role, click APPLY today! No agencies please.
Sep 03, 2025
Full time
Tenancy Property Manager Location : Westerham, Kent, TN16 1BT Salary : Circa £35K per annum Permanent : Full time, Permanent (Mon Fri, 9am 5pm) job-share option possibly available Join a growing, family-friendly property business! Since 1985, Hyhurst Group has been investing in and developing residential and mixed-use properties across South London. With over 150 properties and more under development, we are known for providing quality homes for tenants, care providers, and leaseholders at competitive rental prices. We re looking for a highly organised, detail-focused Tenancy Manager with excellent administrative skills to support our busy property team. While experience in property or lettings is a bonus, it s not essential as we value strong organisational skills, professionalism, and the ability to keep on top of multiple priorities. We will train the right person. What you ll do: Support the tenancy journey from liaising with marketing agents to move-ins, renewals, and end-of-tenancy processes Manage tenancy administration, record-keeping, and compliance checks Be the main point of contact for tenant and agent enquiries Prepare tenancy agreements and related documentation Coordinate with letting agents, contractors, and other stakeholders Provide general administrative support to the property team What we re looking for: Exceptional organisation skills and attention to detail Strong written and verbal communication skills Confident using Microsoft Office (Word, Excel, Outlook) Professional, personable, and able to work well in a small, busy team Ability to manage multiple priorities efficiently A full UK driving licence and access to a vehicle is desirable Nice to have: Previous experience in property, lettings, or tenancy administration Understanding of residential maintenance Why join us? Flexible working options, including potential job-share Family-friendly environment! You ll never miss a child s sports day! Opportunity to develop and grow within a well-established property business If you are a proactive, highly organised professional looking for a varied and rewarding role, click APPLY today! No agencies please.
Role: Estate Manager Location: Preston (serving Lancashire, Greater Manchester & the Midlands) Salary: £50,000 - £60,000 The Company Our client is a long-established independent firm of Chartered Surveyors, Town Planners, and Architects, proudly serving clients since 1958. Regulated by the RICS, the practice has built an excellent reputation for delivering high-quality, discreet, and trusted advice to institutional and private clients. With a strong presence across Lancashire, Greater Manchester, and the Midlands, the firm offers a broad range of land, estate, and property services, underpinned by long-standing client relationships. The Opportunity This is an exciting opportunity for an experienced Estates Surveyor/Manager to take on a lead role in the management of the Lilford Estate, a significant and diverse estate portfolio comprising agricultural holdings (including Grade 1 land), residential and commercial assets, and strategic development land. As Estate Manager, you will oversee the day-to-day running of the estate, providing strategic and practical advice across agricultural, residential, commercial, and development landholdings. You will work closely with landowners, tenants, and developers while contributing to the estate's long-term growth and diversification strategy. Key Responsibilities Lead the management of the Lilford Estate and wider client portfolios, including agricultural, residential, commercial, and urban fringe assets. Administer agricultural tenancies (AHA 1986, ATA 1995), grazing licences, and commercial business leases (LTA 1954). Oversee residential lettings (ASTs), including rent reviews, renewals, succession, and tenancy changes. Manage estate repairs, renewals, and construction works, from barn conversions to farmhouse renovations, ensuring compliance with building regulations. Provide regular client reporting and recommendations, working alongside the accounts team on invoicing, quotes, and client funds. Support strategic land and development projects, from promotion agreements to large-scale housing and employment land schemes. Advise on estate diversification opportunities, including renewable energy, agricultural development, and income generation. Assist with land sales, acquisitions, development disposals, grant funding, and compensation claims. Build and maintain strong relationships across the client base, including landowners, farmers, developers, and retained estate clients. Candidate Profile Experience managing mixed portfolios of agricultural, residential, commercial, and development assets. Strong knowledge of landlord and tenant legislation across multiple property types. Skilled in estate strategy, valuations, and compliance. Confident managing projects independently while contributing to a close-knit professional team. Excellent communicator, able to engage with clients, tenants, and stakeholders at all levels. Comfortable working with planning and development processes. Why Join? A high-profile Estate Manager role within a respected, multidisciplinary practice. The chance to manage a prestigious and diverse estate portfolio with significant development opportunities. Exposure to strategic land projects at scale, as well as hands-on estate management. Autonomy, variety, and the scope to build long-term client relationships. Competitive package, reflective of experience and responsibility. For more information on the role and client please contact - (url removed)
Sep 03, 2025
Full time
Role: Estate Manager Location: Preston (serving Lancashire, Greater Manchester & the Midlands) Salary: £50,000 - £60,000 The Company Our client is a long-established independent firm of Chartered Surveyors, Town Planners, and Architects, proudly serving clients since 1958. Regulated by the RICS, the practice has built an excellent reputation for delivering high-quality, discreet, and trusted advice to institutional and private clients. With a strong presence across Lancashire, Greater Manchester, and the Midlands, the firm offers a broad range of land, estate, and property services, underpinned by long-standing client relationships. The Opportunity This is an exciting opportunity for an experienced Estates Surveyor/Manager to take on a lead role in the management of the Lilford Estate, a significant and diverse estate portfolio comprising agricultural holdings (including Grade 1 land), residential and commercial assets, and strategic development land. As Estate Manager, you will oversee the day-to-day running of the estate, providing strategic and practical advice across agricultural, residential, commercial, and development landholdings. You will work closely with landowners, tenants, and developers while contributing to the estate's long-term growth and diversification strategy. Key Responsibilities Lead the management of the Lilford Estate and wider client portfolios, including agricultural, residential, commercial, and urban fringe assets. Administer agricultural tenancies (AHA 1986, ATA 1995), grazing licences, and commercial business leases (LTA 1954). Oversee residential lettings (ASTs), including rent reviews, renewals, succession, and tenancy changes. Manage estate repairs, renewals, and construction works, from barn conversions to farmhouse renovations, ensuring compliance with building regulations. Provide regular client reporting and recommendations, working alongside the accounts team on invoicing, quotes, and client funds. Support strategic land and development projects, from promotion agreements to large-scale housing and employment land schemes. Advise on estate diversification opportunities, including renewable energy, agricultural development, and income generation. Assist with land sales, acquisitions, development disposals, grant funding, and compensation claims. Build and maintain strong relationships across the client base, including landowners, farmers, developers, and retained estate clients. Candidate Profile Experience managing mixed portfolios of agricultural, residential, commercial, and development assets. Strong knowledge of landlord and tenant legislation across multiple property types. Skilled in estate strategy, valuations, and compliance. Confident managing projects independently while contributing to a close-knit professional team. Excellent communicator, able to engage with clients, tenants, and stakeholders at all levels. Comfortable working with planning and development processes. Why Join? A high-profile Estate Manager role within a respected, multidisciplinary practice. The chance to manage a prestigious and diverse estate portfolio with significant development opportunities. Exposure to strategic land projects at scale, as well as hands-on estate management. Autonomy, variety, and the scope to build long-term client relationships. Competitive package, reflective of experience and responsibility. For more information on the role and client please contact - (url removed)
Disrepair Surveyor - FOUR POSITIONS AVAILABLE Public Sector - Local Authority Full Time - Monday to Friday, 9am to 5pm Temporary Role - 3 months with possible extension and/or permanent role Hybrid Working - 4 days on site and 1 day at home 350 per day Umbrella IR35 Status: Inside ASAP Start You MUST have the following in order to be considered: A Full UK driving licence Access to a vehicle (if you do not have this, the council use the Zip car scheme that you may be able to use (depending on availability) Job Description Reports to Disrepair Manager within busy and high-profile Disrepair Team Surveying properties, specifying disrepair works and raising orders to contractors Project managing disrepair works from commencement to completion Undertaking pre-inspections, works in progress inspections and post-inspections Managing contractors and monitoring their performance Monitoring Health & Safety compliance Liaising with and supporting tenants throughout disrepair works Coordinating and overseeing temporary decants Collaborating with stakeholders, such as Legal and Tenancy teams Role Requirements Disrepair experience preferred, but not required - training will be provided Proven track record of property maintenance experience Strong technical knowledge Major repairs project management experience preferred Experience of working in Social Housing sector preferred Good understanding of Health and Safety legislation in relation to property maintenance Excellent communication and customer service skills Proficient in Outlook, however, Teams, Excel, SharePoint and systems training will be provided Strong commercial awareness Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 03, 2025
Contractor
Disrepair Surveyor - FOUR POSITIONS AVAILABLE Public Sector - Local Authority Full Time - Monday to Friday, 9am to 5pm Temporary Role - 3 months with possible extension and/or permanent role Hybrid Working - 4 days on site and 1 day at home 350 per day Umbrella IR35 Status: Inside ASAP Start You MUST have the following in order to be considered: A Full UK driving licence Access to a vehicle (if you do not have this, the council use the Zip car scheme that you may be able to use (depending on availability) Job Description Reports to Disrepair Manager within busy and high-profile Disrepair Team Surveying properties, specifying disrepair works and raising orders to contractors Project managing disrepair works from commencement to completion Undertaking pre-inspections, works in progress inspections and post-inspections Managing contractors and monitoring their performance Monitoring Health & Safety compliance Liaising with and supporting tenants throughout disrepair works Coordinating and overseeing temporary decants Collaborating with stakeholders, such as Legal and Tenancy teams Role Requirements Disrepair experience preferred, but not required - training will be provided Proven track record of property maintenance experience Strong technical knowledge Major repairs project management experience preferred Experience of working in Social Housing sector preferred Good understanding of Health and Safety legislation in relation to property maintenance Excellent communication and customer service skills Proficient in Outlook, however, Teams, Excel, SharePoint and systems training will be provided Strong commercial awareness Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Lettings Consultant Northampton and Peterborough £28-30k + discretionary annual bonus up to £10k DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Northampton based, covering different areas in the patch. This includes units from Northampton across to Peterborough and surrounding areas. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Sep 02, 2025
Full time
Lettings Consultant Northampton and Peterborough £28-30k + discretionary annual bonus up to £10k DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Northampton based, covering different areas in the patch. This includes units from Northampton across to Peterborough and surrounding areas. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Voids Repairs Manager Contract Type: Temporary (6 months) Pay Rate: PAYE: £35.00 per hour OR Umbrella: £45.87 per hour Location: Swindon Start Date: 8th of September We are seeking a Voids Repairs Manager to oversee the management of vacant property repairs and minor aids and adaptations, ensuring a customer-focused and forward-thinking approach. This role requires a professional who can support local tenant groups, involve residents, and work collaboratively with partners to enhance services. Day-to-Day Responsibilities: Manage and ensure quick repairs and relet of empty homes in accordance with the Vacant Property Relet Standard. Deliver minor adaptations in line with service standards to aid tenants. Control expenditure within the allocated budget. Ensure all building work complies with Health and Safety and Construction Design and Management Regulations. Maintain high tenant satisfaction and minimise the impact of empty homes on neighbourhoods. Conduct stock surveys and update computer records to support business planning. Improve services in response to tenants and residents' changing needs. Key Accountabilities: Coordinate with Lettings and Tenancy Services to ensure homes are relet swiftly and meet agreed targets. Update and comply with Void Policy and Procedures. Track and monitor vacant properties, managing the relet process effectively. Conduct pre-void surveys, schedule repairs, and manage post-inspections. Handle Stock Condition Surveys and risk assessments. Manage tenant satisfaction surveys and benchmark relet process results. Maintain and update Welcome Packs for new tenants and manage information for new tenants. Oversee the budget for vacant properties and ensure compliance with the Council's Financial Regulations. Manage health & safety in line with The Construction (Design and Management) Regulations 2007 (CDM). Required Skills & Qualifications: Minimum of 2 years' experience in staff management within a local authority or social housing-based environment. Experience working within voids repairs management roles. Experience in managing budgets and expenditures. In-depth knowledge of construction health and safety, and CDM coordinator duties. Familiarity with planning and building regulation legislation. Commitment to partnership working and engaging service users in service development. HNC or equivalent in Construction, or equivalent time-served experience. Current Full Driving Licence. To apply for the Voids Repairs Manager position, please submit your CV detailing your relevant experience.
Sep 02, 2025
Full time
Voids Repairs Manager Contract Type: Temporary (6 months) Pay Rate: PAYE: £35.00 per hour OR Umbrella: £45.87 per hour Location: Swindon Start Date: 8th of September We are seeking a Voids Repairs Manager to oversee the management of vacant property repairs and minor aids and adaptations, ensuring a customer-focused and forward-thinking approach. This role requires a professional who can support local tenant groups, involve residents, and work collaboratively with partners to enhance services. Day-to-Day Responsibilities: Manage and ensure quick repairs and relet of empty homes in accordance with the Vacant Property Relet Standard. Deliver minor adaptations in line with service standards to aid tenants. Control expenditure within the allocated budget. Ensure all building work complies with Health and Safety and Construction Design and Management Regulations. Maintain high tenant satisfaction and minimise the impact of empty homes on neighbourhoods. Conduct stock surveys and update computer records to support business planning. Improve services in response to tenants and residents' changing needs. Key Accountabilities: Coordinate with Lettings and Tenancy Services to ensure homes are relet swiftly and meet agreed targets. Update and comply with Void Policy and Procedures. Track and monitor vacant properties, managing the relet process effectively. Conduct pre-void surveys, schedule repairs, and manage post-inspections. Handle Stock Condition Surveys and risk assessments. Manage tenant satisfaction surveys and benchmark relet process results. Maintain and update Welcome Packs for new tenants and manage information for new tenants. Oversee the budget for vacant properties and ensure compliance with the Council's Financial Regulations. Manage health & safety in line with The Construction (Design and Management) Regulations 2007 (CDM). Required Skills & Qualifications: Minimum of 2 years' experience in staff management within a local authority or social housing-based environment. Experience working within voids repairs management roles. Experience in managing budgets and expenditures. In-depth knowledge of construction health and safety, and CDM coordinator duties. Familiarity with planning and building regulation legislation. Commitment to partnership working and engaging service users in service development. HNC or equivalent in Construction, or equivalent time-served experience. Current Full Driving Licence. To apply for the Voids Repairs Manager position, please submit your CV detailing your relevant experience.
Head of Property Management We are now looking for a Lettings Manager who will ultimately head up the Lettings and Property Management department. This is NOT the listing of properties OR carrying out viewings. Our client has multiple offices that carry out the valuations, viewings etc then once a tenant has been found these are all then passed to central Lettings Management department to carry out references/safety regulation certs etc to the tenant moving in stage. Then dealing with all management issues. Head of Property Management The basic salary is £21,000 and you will receive 5% lettings commission on the whole companies lets and management fees which are very consistent so the £46,000 is pretty much guaranteed and they have multiple offices so this is not just from one office. You will also receive a monthly car allowance of £300 (£3,600) plus a monthly business mileage allowance of £85 (£1,020) Head of Property Management The existing Lettings team is a team of 5 that work very well together, and the team are all very knowledgeable, capable and hardworking. Ability to lead a team and communicate in a subtle/encouraging but effective way and problem solve and be able to guide as required and listen to concerns and keep up to date with legislation making changes and improvements where necessary. Head of Property Management Experience in all aspects of lettings Use of Rentman Lettings software packages Daily banking, pay rents, reconcile banking Tenant referencing and deposit handling Property visits to tenants Check outs, to go through reports, dispute resolution/negotiate with tenants and landlord and put on TDS risk if necessary and allocate money accordingly Prepare Tenancy Agreements Renew rent insurance Dispute resolution Understanding of the impending Rights Rents Bill and able to lead/assist the team through these changes. Head of Property Management Your salary will be guaranteed at £46,000 for the probation period of 5 months and the on target earnings are also in the region of £46,000 based on current turnover. Basic salary is £21,000 and you will receive 5% lettings commission on the whole companies lets and management fees which are very consistent so the £46,000 is pretty much guaranteed and our client has multiple offices so this is not just from one office. You will also receive a monthly car allowance of £300 (£3,600) plus a monthly business mileage allowance of £85 (£1,020) Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website at (url removed) for online Estate Agency vacancies. Find Steve King on LinkedIn.
Sep 02, 2025
Full time
Head of Property Management We are now looking for a Lettings Manager who will ultimately head up the Lettings and Property Management department. This is NOT the listing of properties OR carrying out viewings. Our client has multiple offices that carry out the valuations, viewings etc then once a tenant has been found these are all then passed to central Lettings Management department to carry out references/safety regulation certs etc to the tenant moving in stage. Then dealing with all management issues. Head of Property Management The basic salary is £21,000 and you will receive 5% lettings commission on the whole companies lets and management fees which are very consistent so the £46,000 is pretty much guaranteed and they have multiple offices so this is not just from one office. You will also receive a monthly car allowance of £300 (£3,600) plus a monthly business mileage allowance of £85 (£1,020) Head of Property Management The existing Lettings team is a team of 5 that work very well together, and the team are all very knowledgeable, capable and hardworking. Ability to lead a team and communicate in a subtle/encouraging but effective way and problem solve and be able to guide as required and listen to concerns and keep up to date with legislation making changes and improvements where necessary. Head of Property Management Experience in all aspects of lettings Use of Rentman Lettings software packages Daily banking, pay rents, reconcile banking Tenant referencing and deposit handling Property visits to tenants Check outs, to go through reports, dispute resolution/negotiate with tenants and landlord and put on TDS risk if necessary and allocate money accordingly Prepare Tenancy Agreements Renew rent insurance Dispute resolution Understanding of the impending Rights Rents Bill and able to lead/assist the team through these changes. Head of Property Management Your salary will be guaranteed at £46,000 for the probation period of 5 months and the on target earnings are also in the region of £46,000 based on current turnover. Basic salary is £21,000 and you will receive 5% lettings commission on the whole companies lets and management fees which are very consistent so the £46,000 is pretty much guaranteed and our client has multiple offices so this is not just from one office. You will also receive a monthly car allowance of £300 (£3,600) plus a monthly business mileage allowance of £85 (£1,020) Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website at (url removed) for online Estate Agency vacancies. Find Steve King on LinkedIn.
Credit Controller Location: Maidstone (until the end of the year), moving to Rainham, Gillingham Hours: 9:00am - 6:00pm, Monday - Friday Salary: 28,000 - 32,000 (depending on experience and knowledge) About the Role Our client, a leading Kent-based lettings agency, is looking for a Credit Controller to join their busy team. This is a varied role where you'll take responsibility for managing arrears, processing lettings-related finance tasks, and working closely with both landlords and tenants. Key Responsibilities Chasing and managing rent arrears . Handling rent insurance claims both before and after vacant possession. Processing changes to rent due dates , including calculations and system updates. Chasing unpaid invoices from landlords and tenants. Issuing credits on tenancy ledgers. Preparing landlord statements (e.g. for tax returns). Adding custom charges to landlord accounts as needed. Liaising closely with Property Managers and Client Accounts . What's on Offer Competitive salary of 28,000 - 32,000 (depending on experience). Full training and support provided. Clear career progression opportunities within the business. Recognised by the Sunday Times as one of the UK's Best Places to Work . Regular fully funded social events . A positive, supportive team culture. A fun, lively office environment where people enjoy coming to work.
Sep 02, 2025
Full time
Credit Controller Location: Maidstone (until the end of the year), moving to Rainham, Gillingham Hours: 9:00am - 6:00pm, Monday - Friday Salary: 28,000 - 32,000 (depending on experience and knowledge) About the Role Our client, a leading Kent-based lettings agency, is looking for a Credit Controller to join their busy team. This is a varied role where you'll take responsibility for managing arrears, processing lettings-related finance tasks, and working closely with both landlords and tenants. Key Responsibilities Chasing and managing rent arrears . Handling rent insurance claims both before and after vacant possession. Processing changes to rent due dates , including calculations and system updates. Chasing unpaid invoices from landlords and tenants. Issuing credits on tenancy ledgers. Preparing landlord statements (e.g. for tax returns). Adding custom charges to landlord accounts as needed. Liaising closely with Property Managers and Client Accounts . What's on Offer Competitive salary of 28,000 - 32,000 (depending on experience). Full training and support provided. Clear career progression opportunities within the business. Recognised by the Sunday Times as one of the UK's Best Places to Work . Regular fully funded social events . A positive, supportive team culture. A fun, lively office environment where people enjoy coming to work.
As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our client's Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and our clients policies and the Service Delivery Framework. Providing direct tenancy support in their capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with our clients policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with our client's policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of our client's customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in their neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all their colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of our client. A commitment to continuous learning and improvement. Ability to work flexibly and when needed outside normal working hours to ensure service continuity. An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity. What they give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of their colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Sep 02, 2025
Full time
As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our client's Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and our clients policies and the Service Delivery Framework. Providing direct tenancy support in their capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with our clients policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with our client's policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of our client's customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in their neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all their colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of our client. A commitment to continuous learning and improvement. Ability to work flexibly and when needed outside normal working hours to ensure service continuity. An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity. What they give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of their colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Sep 02, 2025
Full time
Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we're passionate about creating safe, high-quality homes and thriving communities - and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We're looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture - People, Property, and Place - and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager , you'll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV's policies and values. You'll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We're especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here's how: Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV's Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV's financial sustainability and exceed income targets. Ensure Regulatory Compliance Operate within the Regulator of Social Housing's Consumer Standards, ensuring our services meet the highest levels of quality and accountability. Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we're looking for: We're seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. A track record of coaching and developing team members, helping them build their skills and meet performance standards. Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: Essential car user allowance to support you with car running costs. Flexibility on where you work with home working kit provided - at least 2 days per week are required in our offices. 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions. Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay. Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on . Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
About Us Churchill Mathesons is a well-established and respected estate agency with over 40 years of experience in the West London property market. We have built a strong reputation for professionalism, customer service, and in-depth local knowledge. As we continue to grow, we are looking for a dedicated Property Manager to join our dynamic and friendly team. About the Role We are seeking an experienced and proactive Property Manager to oversee a portfolio of residential properties . The successful candidate will have excellent intrapersonal skills, strong customer service, and a team-focused attitude. This is a fantastic opportunity for someone looking to build a long-term career in a well-established company, with clear opportunities for career progression and development . Key Responsibilities Manage the day-to-day operations of a portfolio of residential properties Serve as the main point of contact for landlords, tenants, and contractors Carry out regular property inspections and organise maintenance/repairs Prepare tenancy agreements, renewals, and ensure legal compliance Handle tenant communications and resolve issues effectively Ensure all documentation and records are accurately maintained Work collaboratively with colleagues to ensure high-quality service delivery Provide guidance and support to junior staff where needed Requirements Minimum 2 years experience in property management or a similar customer service role Excellent written and spoken English Strong interpersonal and customer service skills Ability to work effectively within a team and independently Punctual, reliable, and demonstrates a strong work ethic Competent with property management software and general IT systems Organised, detail-oriented, and able to manage a busy workload Some leadership experience desirable Full UK driving licence preferred but not essential Benefits Competitive salary of £30 000 (based on experience) Opportunities for career progression and professional development Friendly, supportive team culture Established company with an excellent reputation Convenient West London location with great transport links
Sep 02, 2025
Contractor
About Us Churchill Mathesons is a well-established and respected estate agency with over 40 years of experience in the West London property market. We have built a strong reputation for professionalism, customer service, and in-depth local knowledge. As we continue to grow, we are looking for a dedicated Property Manager to join our dynamic and friendly team. About the Role We are seeking an experienced and proactive Property Manager to oversee a portfolio of residential properties . The successful candidate will have excellent intrapersonal skills, strong customer service, and a team-focused attitude. This is a fantastic opportunity for someone looking to build a long-term career in a well-established company, with clear opportunities for career progression and development . Key Responsibilities Manage the day-to-day operations of a portfolio of residential properties Serve as the main point of contact for landlords, tenants, and contractors Carry out regular property inspections and organise maintenance/repairs Prepare tenancy agreements, renewals, and ensure legal compliance Handle tenant communications and resolve issues effectively Ensure all documentation and records are accurately maintained Work collaboratively with colleagues to ensure high-quality service delivery Provide guidance and support to junior staff where needed Requirements Minimum 2 years experience in property management or a similar customer service role Excellent written and spoken English Strong interpersonal and customer service skills Ability to work effectively within a team and independently Punctual, reliable, and demonstrates a strong work ethic Competent with property management software and general IT systems Organised, detail-oriented, and able to manage a busy workload Some leadership experience desirable Full UK driving licence preferred but not essential Benefits Competitive salary of £30 000 (based on experience) Opportunities for career progression and professional development Friendly, supportive team culture Established company with an excellent reputation Convenient West London location with great transport links
RGSetSquare are looking for an experienced Property Manager to join a large housing association team, who are passionate and high-performing. This is a Hybrid role with 2 days in the Stratford office & the rest around London at there properties. As a Property Manager in our LLR team, you'll play a key role in delivering a seamless resident experience. Your responsibilities will include: Maximising rental income and minimising void periods across your portfolio. Supporting property acquisitions and onboarding new homes into the LLR scheme. Ensuring compliance with all relevant legislation and internal standards. Delivering exceptional customer service to a diverse resident base. Managing tenancies and assets to ensure long-term sustainability. Conducting routine checks to identify fraud, subletting, and tenancy breaches. What You'll Bring We're looking for individuals who are proactive, solutions-focused, and passionate about housing. You'll need: Proven experience in property management and lettings , ideally within the private rented sector. A strong understanding of London Living Rent and its role in the housing market. Excellent communication and customer service skills. A track record of meeting targets and deadlines in a commercial environment. Confidence in using Microsoft Office , Teams, and CRM systems (especially Microsoft D365). Experience in tenancy renewals, complaint resolution , and legal tenancy processes. Knowledge of Assured Shorthold Tenancies , legal notices, and arrears management. Contract Type: Permanent - Full Time - 35 hours Salary: Hourly Equivilant of 35,951 Reporting Office: London, Stratford 1-2 days office attendance required Working Pattern: Monday to Friday - 09:00 - 17:00 (occasionally hours may differ) RG Setsquare is acting as an Employment Business in relation to this vacancy.
Sep 02, 2025
Contractor
RGSetSquare are looking for an experienced Property Manager to join a large housing association team, who are passionate and high-performing. This is a Hybrid role with 2 days in the Stratford office & the rest around London at there properties. As a Property Manager in our LLR team, you'll play a key role in delivering a seamless resident experience. Your responsibilities will include: Maximising rental income and minimising void periods across your portfolio. Supporting property acquisitions and onboarding new homes into the LLR scheme. Ensuring compliance with all relevant legislation and internal standards. Delivering exceptional customer service to a diverse resident base. Managing tenancies and assets to ensure long-term sustainability. Conducting routine checks to identify fraud, subletting, and tenancy breaches. What You'll Bring We're looking for individuals who are proactive, solutions-focused, and passionate about housing. You'll need: Proven experience in property management and lettings , ideally within the private rented sector. A strong understanding of London Living Rent and its role in the housing market. Excellent communication and customer service skills. A track record of meeting targets and deadlines in a commercial environment. Confidence in using Microsoft Office , Teams, and CRM systems (especially Microsoft D365). Experience in tenancy renewals, complaint resolution , and legal tenancy processes. Knowledge of Assured Shorthold Tenancies , legal notices, and arrears management. Contract Type: Permanent - Full Time - 35 hours Salary: Hourly Equivilant of 35,951 Reporting Office: London, Stratford 1-2 days office attendance required Working Pattern: Monday to Friday - 09:00 - 17:00 (occasionally hours may differ) RG Setsquare is acting as an Employment Business in relation to this vacancy.
Lettings Consultant Northampton £30k + bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Northampton based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car, but fuel expenses are covered. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Sep 02, 2025
Full time
Lettings Consultant Northampton £30k + bonus DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Northampton based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car, but fuel expenses are covered. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Lettings Administrator £26,000-£30,000 Manchester Mon-Fri Become the Lettings Coordinator, for a dynamic and rapidly growing property management company. In this permanent role, you will play a vital part in driving resident occupancy levels and delivering exceptional customer service throughout the entire resident lifecycle. - Coordinate enquiries, schedule viewings, and manage the progression of leads from initial enquiry to application- Ensure a smooth transition throughout the tenancy lifecycle, working collaboratively with the Area Lettings and Communities Managers- Maintain resident tenancy progression files and folders, fully utilising internal systems to streamline the resident lifecycle Preferred Requirements: Proficient in lettings, lettings admin, and property management Excellent organisational skills and a proactive approach to delivering exceptional customer service Ability to effectively manage bookings for viewings, check-ins, check-outs, and mid-term inspections Strong data entry and record-keeping skills, with experience using property management systems Familiarity with preparing, issuing, and serving tenancy-related notices and documents Preferred Qualifications: Previous experience in a similar lettings or property management role Knowledge of the local property market and industry regulations Excellent communication and interpersonal skills to engage with residents and colleagues Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Sep 02, 2025
Full time
Lettings Administrator £26,000-£30,000 Manchester Mon-Fri Become the Lettings Coordinator, for a dynamic and rapidly growing property management company. In this permanent role, you will play a vital part in driving resident occupancy levels and delivering exceptional customer service throughout the entire resident lifecycle. - Coordinate enquiries, schedule viewings, and manage the progression of leads from initial enquiry to application- Ensure a smooth transition throughout the tenancy lifecycle, working collaboratively with the Area Lettings and Communities Managers- Maintain resident tenancy progression files and folders, fully utilising internal systems to streamline the resident lifecycle Preferred Requirements: Proficient in lettings, lettings admin, and property management Excellent organisational skills and a proactive approach to delivering exceptional customer service Ability to effectively manage bookings for viewings, check-ins, check-outs, and mid-term inspections Strong data entry and record-keeping skills, with experience using property management systems Familiarity with preparing, issuing, and serving tenancy-related notices and documents Preferred Qualifications: Previous experience in a similar lettings or property management role Knowledge of the local property market and industry regulations Excellent communication and interpersonal skills to engage with residents and colleagues Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Temporary Property Manager Immediate Start Location: Manchester City Centre 3-Month Contract (Potential to Extend) Salary: £27,000 £32,000 (Pro Rata, Negotiable) Are you a skilled Property Manager looking for a short-term opportunity with immediate impact? We re seeking someone who can hit the ground running and support our busy refresh period over the next three months. If you're between roles, open to temp work, or simply thrive in fast-paced environments this could be the perfect fit. What You ll Be Doing Over the next 3 months, you ll play a vital role in managing a high volume of tenant transitions. Key responsibilities include: Coordinating move-outs and move-ins for hundreds of tenants Preparing tenancy agreements and move-in documentation Collecting deposits and initial rent payments Conducting property inspections Issuing keys and ensuring smooth handovers Who We re Looking For Experienced in property management or lettings Highly organised and able to manage multiple tasks under pressure Confident communicator with tenants and team members Available immediately and open to short-term or temp work Call Helen today on (phone number removed) or Email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Sep 02, 2025
Full time
Temporary Property Manager Immediate Start Location: Manchester City Centre 3-Month Contract (Potential to Extend) Salary: £27,000 £32,000 (Pro Rata, Negotiable) Are you a skilled Property Manager looking for a short-term opportunity with immediate impact? We re seeking someone who can hit the ground running and support our busy refresh period over the next three months. If you're between roles, open to temp work, or simply thrive in fast-paced environments this could be the perfect fit. What You ll Be Doing Over the next 3 months, you ll play a vital role in managing a high volume of tenant transitions. Key responsibilities include: Coordinating move-outs and move-ins for hundreds of tenants Preparing tenancy agreements and move-in documentation Collecting deposits and initial rent payments Conducting property inspections Issuing keys and ensuring smooth handovers Who We re Looking For Experienced in property management or lettings Highly organised and able to manage multiple tasks under pressure Confident communicator with tenants and team members Available immediately and open to short-term or temp work Call Helen today on (phone number removed) or Email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Are you an experienced Property Manager seeking to work with a reputable company and premium residential properties? Look no further. As a Residential Property Manager , you ll manage a portfolio of high-end properties, handling the full rental process and addressing any issues or queries that arise. Salary Up to £45,000 per annum + £3000 Car Allowance Location South West London, Barnes Role Full time / 8:30am 6:00pm / Mon Fri / 1 in 4 Saturdays Benefits 25 days holiday + BH, pension, life assurance, nursery benefit, enhanced maternity pay, and more! The Role You will oversee residential lettings, manage tenant queries, arrange repairs, and coordinate check-ins and check-outs. Quarterly inspections, tenancy updates, and deposit resolutions are part of the role. You ll maintain landlord relationships, report on maintenance, suggest improvements, and ensure timely re-letting between tenancies. Keeping CRM records updated and staying compliant are key. You must have a Full UK Driving License to be considered. If this sounds like a good fit, apply today!
Sep 01, 2025
Full time
Are you an experienced Property Manager seeking to work with a reputable company and premium residential properties? Look no further. As a Residential Property Manager , you ll manage a portfolio of high-end properties, handling the full rental process and addressing any issues or queries that arise. Salary Up to £45,000 per annum + £3000 Car Allowance Location South West London, Barnes Role Full time / 8:30am 6:00pm / Mon Fri / 1 in 4 Saturdays Benefits 25 days holiday + BH, pension, life assurance, nursery benefit, enhanced maternity pay, and more! The Role You will oversee residential lettings, manage tenant queries, arrange repairs, and coordinate check-ins and check-outs. Quarterly inspections, tenancy updates, and deposit resolutions are part of the role. You ll maintain landlord relationships, report on maintenance, suggest improvements, and ensure timely re-letting between tenancies. Keeping CRM records updated and staying compliant are key. You must have a Full UK Driving License to be considered. If this sounds like a good fit, apply today!
Lettings Consultant Oxford and surrounding areas £28-30k + discretionary annual bonus up to £10k DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Oxfordshire based, covering different areas in the patch. This includes Swindon, Oxford, Stratford-upon-Avon and Coventry. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Sep 01, 2025
Full time
Lettings Consultant Oxford and surrounding areas £28-30k + discretionary annual bonus up to £10k DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Consultant to join their team on a permanent basis. You will be Oxfordshire based, covering different areas in the patch. This includes Swindon, Oxford, Stratford-upon-Avon and Coventry. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Property Manager, Bristol Reactive Permanent Recruitment are working with a busy independent estate agent with an enviable reputation in the Bristol market. Due to continued growth, our client now seeks an enthusiastic Property Manager for their busy team based in Clifton to provide excellent customer service to a portfolio of student and HMO lettings properties across Bristol. The role: Organise all necessary maintenance and repairs for a property portfolio Monitor rental payments Liaise with landlords and tenants to organise tenancy renewals and adherence to all contractual obligations Handling all maintenance issues with tenants and landlords, resolve via approved contractors Liaising with contractors ensuring works are satisfactorily completed, invoicing Resolving all rent payment issues Confirming lease extensions, manage negotiations and agreements Carry out property visits and inspections The person: Essential: At least 2 years experience in Property Management Essential: Full driving license and own vehicle Student and HMO Property Management experience is highly desirable Thrive on keeping busy and enjoy working under pressure Excellent telephone manner and customer service skills Great negotiation skills Meticulous attention to detail An outgoing personality with a passion for customer service Demonstrate first class administrative skills Excellent time management skills including the ability to prioritise Customer facing experience An analytical person who can communicate well with Landlords and Tenants Excellent written and verbal communication skills at all levels Ability to work on own initiative but all works well as part of a busy team The package: A good starting basic of £30,000 p/a High mileage paid for property visits Parking permit provided All required training and development & qualification opportunities Annual salary review and pay rises (provided all KPIs are met) Smart casual dress code Fantastic company culture Local independent business providing job security and career development Excellent induction, training, and ongoing support A thriving independent business offering long-term stability and progression For more information on this exciting and rewarding Property Manager career please APPLY BELOW. Key: Property Manager, Lettings Manager, Property Lettings Manager, Estate Agent, Bristol
Sep 01, 2025
Full time
Property Manager, Bristol Reactive Permanent Recruitment are working with a busy independent estate agent with an enviable reputation in the Bristol market. Due to continued growth, our client now seeks an enthusiastic Property Manager for their busy team based in Clifton to provide excellent customer service to a portfolio of student and HMO lettings properties across Bristol. The role: Organise all necessary maintenance and repairs for a property portfolio Monitor rental payments Liaise with landlords and tenants to organise tenancy renewals and adherence to all contractual obligations Handling all maintenance issues with tenants and landlords, resolve via approved contractors Liaising with contractors ensuring works are satisfactorily completed, invoicing Resolving all rent payment issues Confirming lease extensions, manage negotiations and agreements Carry out property visits and inspections The person: Essential: At least 2 years experience in Property Management Essential: Full driving license and own vehicle Student and HMO Property Management experience is highly desirable Thrive on keeping busy and enjoy working under pressure Excellent telephone manner and customer service skills Great negotiation skills Meticulous attention to detail An outgoing personality with a passion for customer service Demonstrate first class administrative skills Excellent time management skills including the ability to prioritise Customer facing experience An analytical person who can communicate well with Landlords and Tenants Excellent written and verbal communication skills at all levels Ability to work on own initiative but all works well as part of a busy team The package: A good starting basic of £30,000 p/a High mileage paid for property visits Parking permit provided All required training and development & qualification opportunities Annual salary review and pay rises (provided all KPIs are met) Smart casual dress code Fantastic company culture Local independent business providing job security and career development Excellent induction, training, and ongoing support A thriving independent business offering long-term stability and progression For more information on this exciting and rewarding Property Manager career please APPLY BELOW. Key: Property Manager, Lettings Manager, Property Lettings Manager, Estate Agent, Bristol
