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Chief Operating Officer
Medical Aid for Palestinians
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Sep 04, 2025
Full time
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Head of Information Technology
The Courtauld
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
Sep 04, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Berg re. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: - To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. - To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. - To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service - Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. - Ensure that core information systems and services are delivered reliably and to expected standards. - Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. - Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. - Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. - Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. - Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: - Expertise in and successful experience of systems with knowledge of technologies. -A track record in financial and project management within IT. -Demonstrable experience in strategic planning. - Expertise in the analysis and development of IT processes and change management. -Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. - Recent experience in securing contracts within a Procurement process. - Proven experience in leading and managing a team. - Recent experience of implementing a Cyber Security strategy. - Previous experience in managing effective relationships at a senior level and with external stakeholders. - Ability to delegate tasks whilst maintaining high quality. - High level of analytical skills. - Highly developed and demonstrable communication and presentation skills. - Ability to work under pressure and meet strict deadlines. - Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. Desirable but not essential: . click apply for full job details
IT Risk Director
Avencia Consulting Services
About us Avencia Consulting are currently recruiting on behalf of a well known Insurer based in the City who are looking for an IT Risk Director to join the London office. The role The business is searching for a talented, experienced IT Risk Director to join its expanding Risk Management team. The IT Risk Director will have the opportunity to work closely with senior business leaders to drive enhancements and execute the company's global risk framework. This person will also have regular and direct access to the Global Chief Risk Officer, Executive Committee and Management Committee Members, Senior IT and Operational functional leaders. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The IT Risk Director is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process and market-leading proprietary systems along with all other key functions for the business. The IT Risk Director will be instrumental in establishing the ongoing monitoring of the IT-related risks for the portfolios under the businesses management, including Lloyd's of London syndicates and the company market. The role will serve in an oversight capacity over the breadth of the IT-related related risks across the Group. In addition to the standard risk categories (e.g. strategy, systems availability and integrity, cyber security and data confidentiality, access, service support, infrastructure and asset management), the IT Risk Director will be expected to work with the business to develop an approach to overseeing the use and opportunities relating to artificial intelligence. Key accountabilities The IT Risk Director will take primary responsibility for the following: Managing the quarterly risk review (QRR) and risk radar process for IT risk categories which are performed predominantly with the key function leaders and control owners Drafting IT inputs to regular reports to Boards, Board Committees and Management Committees across the Group Maintaining, enhancing and embedding the Information, Communication and Technology (ICT) Risk Framework, including the development of IT risk policies where required. Developing and embedding IT-related 2LOD risk policies and frameworks where required Coordinating impacts of IT operational and control activity impacting the risk register as well as related stakeholders including Compliance, Internal Audit and SOX (carriers) Taking the lead on IT Risk Incident responses Developing a working understanding of new IT-related risks or controls Keep the risk register (Decision Focus) current for IT-related risks, controls and accountability The IT Risk Director will support the Risk team in the following activities: Work collaboratively with the first line of defence to develop and enhance key risk policies, procedures and standards - including annual reviews Work collaboratively with the various non-IT business functions to consider impacts of IT systems, capabilities and controls Develop strong working relationships with key IT stakeholders including: Head of IT, Chief Technology Officer, Chief Data Officer, Head of IT Risk and Compliance (1LOD), Head of Infrastructure, Head of Cyber Security and others Develop and deliver IT risk training where appropriate and required Maintain strong working relationship with risk and control functions in partner organisations Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: The Fidelis Partnership Boards, Board Committees and Management Committees Fidelis Insurance Group - CRO, SOX Compliance Team, IT and Operations and Head of Internal Audit Asta Managing Agency as the managing agency for TFP Lloyd's business The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi Key service providers, including off-shore support in Noida, India Heads of functions across The Fidelis Partnership Skills & experience University degree, preferably in Computer Science, Information Technology, Mathematics, Science or Economics Strong preference for candidates with advanced degree or relevant industry qualifications (e.g., CISA, CRISC, CISM) Strong academic background and mathematical acumen Experience with industry standard IT risk management frameworks (e.g., NIST, ISO 27001, Cyber Essentials, COBIT, COSO) 10+ years' experience in the IT Risk sector (Risk Management, External Audit, Internal Audit), preferably with a strong understanding of the insurance industry Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM) Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business
Sep 02, 2025
Full time
About us Avencia Consulting are currently recruiting on behalf of a well known Insurer based in the City who are looking for an IT Risk Director to join the London office. The role The business is searching for a talented, experienced IT Risk Director to join its expanding Risk Management team. The IT Risk Director will have the opportunity to work closely with senior business leaders to drive enhancements and execute the company's global risk framework. This person will also have regular and direct access to the Global Chief Risk Officer, Executive Committee and Management Committee Members, Senior IT and Operational functional leaders. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The IT Risk Director is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process and market-leading proprietary systems along with all other key functions for the business. The IT Risk Director will be instrumental in establishing the ongoing monitoring of the IT-related risks for the portfolios under the businesses management, including Lloyd's of London syndicates and the company market. The role will serve in an oversight capacity over the breadth of the IT-related related risks across the Group. In addition to the standard risk categories (e.g. strategy, systems availability and integrity, cyber security and data confidentiality, access, service support, infrastructure and asset management), the IT Risk Director will be expected to work with the business to develop an approach to overseeing the use and opportunities relating to artificial intelligence. Key accountabilities The IT Risk Director will take primary responsibility for the following: Managing the quarterly risk review (QRR) and risk radar process for IT risk categories which are performed predominantly with the key function leaders and control owners Drafting IT inputs to regular reports to Boards, Board Committees and Management Committees across the Group Maintaining, enhancing and embedding the Information, Communication and Technology (ICT) Risk Framework, including the development of IT risk policies where required. Developing and embedding IT-related 2LOD risk policies and frameworks where required Coordinating impacts of IT operational and control activity impacting the risk register as well as related stakeholders including Compliance, Internal Audit and SOX (carriers) Taking the lead on IT Risk Incident responses Developing a working understanding of new IT-related risks or controls Keep the risk register (Decision Focus) current for IT-related risks, controls and accountability The IT Risk Director will support the Risk team in the following activities: Work collaboratively with the first line of defence to develop and enhance key risk policies, procedures and standards - including annual reviews Work collaboratively with the various non-IT business functions to consider impacts of IT systems, capabilities and controls Develop strong working relationships with key IT stakeholders including: Head of IT, Chief Technology Officer, Chief Data Officer, Head of IT Risk and Compliance (1LOD), Head of Infrastructure, Head of Cyber Security and others Develop and deliver IT risk training where appropriate and required Maintain strong working relationship with risk and control functions in partner organisations Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: The Fidelis Partnership Boards, Board Committees and Management Committees Fidelis Insurance Group - CRO, SOX Compliance Team, IT and Operations and Head of Internal Audit Asta Managing Agency as the managing agency for TFP Lloyd's business The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi Key service providers, including off-shore support in Noida, India Heads of functions across The Fidelis Partnership Skills & experience University degree, preferably in Computer Science, Information Technology, Mathematics, Science or Economics Strong preference for candidates with advanced degree or relevant industry qualifications (e.g., CISA, CRISC, CISM) Strong academic background and mathematical acumen Experience with industry standard IT risk management frameworks (e.g., NIST, ISO 27001, Cyber Essentials, COBIT, COSO) 10+ years' experience in the IT Risk sector (Risk Management, External Audit, Internal Audit), preferably with a strong understanding of the insurance industry Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM) Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business
Domiciliary Care Branch Manager
Kingsley Healthcare Lowestoft, Suffolk
About the role As our Domiciliary Care Branch Manager for this exciting new branch, you will be the crucial cog in setting up and driving the business. Your role will see you oversee and coordinates the home care services for individuals who require assistance with activities of daily living but prefer to remain in their own homes. This will include being responsible for ensuring the delivery of high-quality care, managing care plans, and supervising home care staff. You will play a significant role in ensuring the well-being and safety of clients receiving care at home, as well as, coordinate services, manage staff, and advocate for the best interests of clients to promote independence, quality of life, and optimal health outcomes. Find out more about Kingsley Home Care Reports to: Co-Chief Operations Officer/ Commercial Director - Home Care Key duties and responsibilities Lead and manage branch staff, fostering a positive work environment and supporting professional development. Oversee daily operations, including scheduling, client intake, care planning, and service coordination. Ensure regulatory compliance, quality assurance, and effective risk management across all services. Build client and community relationships, handling concerns, conducting assessments, and promoting services. Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities. Skills and attributes Previous management experience within a domiciliary care setting is essential Excellent business acumen with a strong desire to develop and grow the service Comprehensive knowledge of CQC standards Good leadership skills with the ability to communicate effectively Full UK driving licence Education and qualification Minimum NVQ Level 4/5 in Health and Social Care, or equivalent
Sep 02, 2025
Full time
About the role As our Domiciliary Care Branch Manager for this exciting new branch, you will be the crucial cog in setting up and driving the business. Your role will see you oversee and coordinates the home care services for individuals who require assistance with activities of daily living but prefer to remain in their own homes. This will include being responsible for ensuring the delivery of high-quality care, managing care plans, and supervising home care staff. You will play a significant role in ensuring the well-being and safety of clients receiving care at home, as well as, coordinate services, manage staff, and advocate for the best interests of clients to promote independence, quality of life, and optimal health outcomes. Find out more about Kingsley Home Care Reports to: Co-Chief Operations Officer/ Commercial Director - Home Care Key duties and responsibilities Lead and manage branch staff, fostering a positive work environment and supporting professional development. Oversee daily operations, including scheduling, client intake, care planning, and service coordination. Ensure regulatory compliance, quality assurance, and effective risk management across all services. Build client and community relationships, handling concerns, conducting assessments, and promoting services. Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities. Skills and attributes Previous management experience within a domiciliary care setting is essential Excellent business acumen with a strong desire to develop and grow the service Comprehensive knowledge of CQC standards Good leadership skills with the ability to communicate effectively Full UK driving licence Education and qualification Minimum NVQ Level 4/5 in Health and Social Care, or equivalent
Senior Executive Assistant
Alzheimer's Research UK
As the UK s leading dementia research charity, we re determined to stop this from becoming a reality. We re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. The Senior Executive Assistant will play a pivotal role in the Chief Executive s Office, working closely with the Deputy Chief Executive and members of the Senior Leadership Team (SLT) to ensure the smooth and effective execution of strategic, operational, and governance priorities. Acting as a trusted partner and first point of contact, the Senior Executive Assistant will proactively manage high-level administrative functions, facilitate internal and external stakeholder engagement, and contribute to organisation-wide planning and coordination. The role requires a high level of discretion, organisational acumen, and an ability to anticipate the needs of senior leaders in a dynamic and mission-driven environment. In addition to supporting the Deputy Chief Executive, this role also provides specific project support to the Directors within the Fundraising and Marketing Directorate and contributes to the governance, internal communications, and strategic coordination across Alzheimer s Research UK (ARUK). Main duties and responsibilities of the role: Executive Support Serve as the primary point of contact and trusted liaison for the Deputy Chief Executive, managing their calendar, commitments, and priorities with discretion and strategic foresight. Proactively coordinate complex diaries, internal and external meetings, and briefings, ensuring effective time management and optimal scheduling across teams and stakeholders. Prepare agendas, compile and distribute papers, attend meetings as needed, and record minutes and action points with professionalism and accuracy. Manage comprehensive travel arrangements (domestic and international), including bookings, itineraries, visa requirements, and expenses in line with organisational policy. Screen incoming correspondence (emails, calls, invitations), handle or redirect enquiries, and ensure timely and appropriate follow-up. Provide responsive and high-quality administrative support across the Senior Leadership Team as needed, in coordination with the Executive Support Manager. Governance, Project and Strategic Support Coordinate and manage key organisational meetings including: Monthly Heads meetings across ARUK and Fundraising and Marketing Leadership Team (FMLT) meetings Ensure the smooth delivery of these meetings by preparing documentation, recording actions, and driving follow-through with relevant stakeholders. Support cross-organisational strategic initiatives, such as ARUK s Stakeholder Engagement programme and other priority activities led by the Deputy Chief Executive. Proactively use ARUK s CRM system (Salesforce) to support relationship management and strategic engagement by Executive Directors. Assist in the planning and delivery of internal communications activities and events that build alignment and engagement across the organisation to include the annual Fundraising and Marketing away day and monthly Fundraising and Marketing meeting. Take on discrete projects on behalf of the Deputy Chief Executive Work closely with the Executive Support Manager and Head of Governance to support Board and trustee-related activities, including the preparation of papers, coordination of logistics, and accurate record-keeping. Help ensure the delivery of effective governance arrangements and contribute to continuous improvement in the support of ARUK s leadership and oversight functions. Team and Leadership Contribution Act as a senior member of the Executive Support team, sharing best practices and supporting colleagues with guidance, training, and mentoring where appropriate and deputising for the Executive Support Manager where appropriate Contribute to process improvement initiatives that increase the efficiency and impact of the Chief Executive s Office. Stay informed of sector developments, best practices in executive support, and opportunities for innovation within the charity s operations. What we are looking for: Extensive experience providing high-level executive support to senior leaders Discretion, integrity, and sound judgement in handling confidential and sensitive information. Experience coordinating meetings, travel, and logistics for senior leaders. Exceptional organisational and time-management skills, with proven ability to manage complex and competing priorities. Strong written and verbal communication skills, with attention to detail and professional presentation. Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems such as Salesforce. Proven ability to build relationships and work collaboratively across teams and with external stakeholders. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £35,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. . click apply for full job details
Sep 01, 2025
Full time
As the UK s leading dementia research charity, we re determined to stop this from becoming a reality. We re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. The Senior Executive Assistant will play a pivotal role in the Chief Executive s Office, working closely with the Deputy Chief Executive and members of the Senior Leadership Team (SLT) to ensure the smooth and effective execution of strategic, operational, and governance priorities. Acting as a trusted partner and first point of contact, the Senior Executive Assistant will proactively manage high-level administrative functions, facilitate internal and external stakeholder engagement, and contribute to organisation-wide planning and coordination. The role requires a high level of discretion, organisational acumen, and an ability to anticipate the needs of senior leaders in a dynamic and mission-driven environment. In addition to supporting the Deputy Chief Executive, this role also provides specific project support to the Directors within the Fundraising and Marketing Directorate and contributes to the governance, internal communications, and strategic coordination across Alzheimer s Research UK (ARUK). Main duties and responsibilities of the role: Executive Support Serve as the primary point of contact and trusted liaison for the Deputy Chief Executive, managing their calendar, commitments, and priorities with discretion and strategic foresight. Proactively coordinate complex diaries, internal and external meetings, and briefings, ensuring effective time management and optimal scheduling across teams and stakeholders. Prepare agendas, compile and distribute papers, attend meetings as needed, and record minutes and action points with professionalism and accuracy. Manage comprehensive travel arrangements (domestic and international), including bookings, itineraries, visa requirements, and expenses in line with organisational policy. Screen incoming correspondence (emails, calls, invitations), handle or redirect enquiries, and ensure timely and appropriate follow-up. Provide responsive and high-quality administrative support across the Senior Leadership Team as needed, in coordination with the Executive Support Manager. Governance, Project and Strategic Support Coordinate and manage key organisational meetings including: Monthly Heads meetings across ARUK and Fundraising and Marketing Leadership Team (FMLT) meetings Ensure the smooth delivery of these meetings by preparing documentation, recording actions, and driving follow-through with relevant stakeholders. Support cross-organisational strategic initiatives, such as ARUK s Stakeholder Engagement programme and other priority activities led by the Deputy Chief Executive. Proactively use ARUK s CRM system (Salesforce) to support relationship management and strategic engagement by Executive Directors. Assist in the planning and delivery of internal communications activities and events that build alignment and engagement across the organisation to include the annual Fundraising and Marketing away day and monthly Fundraising and Marketing meeting. Take on discrete projects on behalf of the Deputy Chief Executive Work closely with the Executive Support Manager and Head of Governance to support Board and trustee-related activities, including the preparation of papers, coordination of logistics, and accurate record-keeping. Help ensure the delivery of effective governance arrangements and contribute to continuous improvement in the support of ARUK s leadership and oversight functions. Team and Leadership Contribution Act as a senior member of the Executive Support team, sharing best practices and supporting colleagues with guidance, training, and mentoring where appropriate and deputising for the Executive Support Manager where appropriate Contribute to process improvement initiatives that increase the efficiency and impact of the Chief Executive s Office. Stay informed of sector developments, best practices in executive support, and opportunities for innovation within the charity s operations. What we are looking for: Extensive experience providing high-level executive support to senior leaders Discretion, integrity, and sound judgement in handling confidential and sensitive information. Experience coordinating meetings, travel, and logistics for senior leaders. Exceptional organisational and time-management skills, with proven ability to manage complex and competing priorities. Strong written and verbal communication skills, with attention to detail and professional presentation. Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems such as Salesforce. Proven ability to build relationships and work collaboratively across teams and with external stakeholders. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £35,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. . click apply for full job details
Domus Recruitment Ltd
Chief Operating Officer
Domus Recruitment Ltd Harrogate, Yorkshire
We have partnered with a leading Health and Social care provider in the North. Supporting Adults with Learning Disabilities and Autism Are you an inspiring, strategic leader with a passion for delivering high-quality, person-led services?We're looking for a visionary Chief Operations Officer to join our senior leadership team and help drive forward our ambitious plans for sustainable growth and operational excellence.Working closely with our CEO and Director of Finance, you'll be at the forefront of evolving and scaling our service delivery model, ensuring compliance, quality, and innovation across the organisation. Key Responsibilities Lead and inspire operational teams to deliver personalised, compliant, and high-quality services.Develop and implement innovative service delivery models to drive efficiency and growth.Oversee daily operations, working closely with Executives across service delivery, compliance, ICT, marketing, sales, and finance.Design and execute strategic plans that align with our vision and promote a culture of continuous improvement.Build strong partnerships with stakeholders, commissioning bodies, and external vendors.Monitor performance metrics, ensure regulatory compliance, and lead business change initiatives.Participate in strategic expansion and new venture development. Key Requirements A track record of leadership success in delivering person-centred services within a complex, multi-site environment.Strong commercial acumen with a deep understanding of the social care landscape and regulatory frameworks (e.g. CQC, Mental Capacity Act).Proven experience in driving change, improving performance, and delivering sustainable growth.Excellent interpersonal, organisational, and problem-solving skills.Emotionally resilient, physically fit, and able to work flexibly in line with operational demands.A collaborative and motivational leadership style with the ability to develop and inspire teams. Why Join Us? Impactful Work: Help shape the future of person-led support services.Leadership Role: Be part of a highly experienced senior team with scope for progression.Flexible Working: Office/flexible hybrid model to support work-life balance.Benefits: £65,000 - £70,000 salary, 3% pension contribution, 20 days annual leave + Bank Holidays. If you are interested in the above COO vacancy, please apply or call Cameron Lawrie at Domus Recruitment As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month
Sep 01, 2025
Full time
We have partnered with a leading Health and Social care provider in the North. Supporting Adults with Learning Disabilities and Autism Are you an inspiring, strategic leader with a passion for delivering high-quality, person-led services?We're looking for a visionary Chief Operations Officer to join our senior leadership team and help drive forward our ambitious plans for sustainable growth and operational excellence.Working closely with our CEO and Director of Finance, you'll be at the forefront of evolving and scaling our service delivery model, ensuring compliance, quality, and innovation across the organisation. Key Responsibilities Lead and inspire operational teams to deliver personalised, compliant, and high-quality services.Develop and implement innovative service delivery models to drive efficiency and growth.Oversee daily operations, working closely with Executives across service delivery, compliance, ICT, marketing, sales, and finance.Design and execute strategic plans that align with our vision and promote a culture of continuous improvement.Build strong partnerships with stakeholders, commissioning bodies, and external vendors.Monitor performance metrics, ensure regulatory compliance, and lead business change initiatives.Participate in strategic expansion and new venture development. Key Requirements A track record of leadership success in delivering person-centred services within a complex, multi-site environment.Strong commercial acumen with a deep understanding of the social care landscape and regulatory frameworks (e.g. CQC, Mental Capacity Act).Proven experience in driving change, improving performance, and delivering sustainable growth.Excellent interpersonal, organisational, and problem-solving skills.Emotionally resilient, physically fit, and able to work flexibly in line with operational demands.A collaborative and motivational leadership style with the ability to develop and inspire teams. Why Join Us? Impactful Work: Help shape the future of person-led support services.Leadership Role: Be part of a highly experienced senior team with scope for progression.Flexible Working: Office/flexible hybrid model to support work-life balance.Benefits: £65,000 - £70,000 salary, 3% pension contribution, 20 days annual leave + Bank Holidays. If you are interested in the above COO vacancy, please apply or call Cameron Lawrie at Domus Recruitment As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month
Deputy Chief Operating Officer Consumer Finance
Connexa
Deputy Chief Operating Officer - Consumer Finance London (Hybrid) Up to £160,000 + Bonus + Benefits Our client, a leading name in consumer finance, is seeking a commercially astute and analytically minded Deputy Chief Operating Officer to join their senior leadership team. This is a strategic, high-impact role designed for a data-driven operator with a consultancy background and a proven ability to deliver meaningful change across complex businesses. You'll be supporting the COO in driving operational excellence across a fast-paced, regulated environment, with a focus on business performance, process improvement, and data-led transformation including the application of AI technologies to drive operational efficiencies. This is a hybrid role, requiring a minimum of 3 days per week onsite in London. Candidates must be within commuting distance. Responsibilities: Lead and support operational initiatives across key business functions Analyse complex data sets to generate actionable insights and monitor performance Collaborate cross-functionally to identify early issues and deliver long-term solutions Drive innovation using AI tools to enhance processes, automation, and decision-making Own delivery of key strategic projects from planning through execution Act as a key advisor and operational partner to the COO Represent the COO across the senior leadership team, helping to shape and execute the company's strategic vision What we're looking for: MBA-qualified, with strong academic background in business, finance, or related fields 2-4 years' experience in a top-tier consultancy (Big 4 or equivalent), with exposure to financial services or transformation projects Deep understanding of consumer finance operations and regulatory frameworks Hands-on experience applying AI, automation or advanced analytics in a business operations setting Strong commercial and operational acumen with experience owning or influencing P&L Exceptional communication and relationship-building skills with senior stakeholders Strategic thinker with a hands-on mindset and comfort working across data, process, and delivery Proven ability to work across functions and deliver change in fast-paced environments Why apply? Opportunity to shape operations in a purpose-led financial services business Hybrid working with 3 days a week in modern London HQ Exposure to senior executive decision-making Real influence on strategy, innovation, and transformation Collaborative, high-performing leadership team If you're a senior operator with a consultancy mindset, a passion for data and AI, and experience in the consumer finance space this is a rare opportunity to step into a role with both commercial influence and leadership progression. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Sep 01, 2025
Full time
Deputy Chief Operating Officer - Consumer Finance London (Hybrid) Up to £160,000 + Bonus + Benefits Our client, a leading name in consumer finance, is seeking a commercially astute and analytically minded Deputy Chief Operating Officer to join their senior leadership team. This is a strategic, high-impact role designed for a data-driven operator with a consultancy background and a proven ability to deliver meaningful change across complex businesses. You'll be supporting the COO in driving operational excellence across a fast-paced, regulated environment, with a focus on business performance, process improvement, and data-led transformation including the application of AI technologies to drive operational efficiencies. This is a hybrid role, requiring a minimum of 3 days per week onsite in London. Candidates must be within commuting distance. Responsibilities: Lead and support operational initiatives across key business functions Analyse complex data sets to generate actionable insights and monitor performance Collaborate cross-functionally to identify early issues and deliver long-term solutions Drive innovation using AI tools to enhance processes, automation, and decision-making Own delivery of key strategic projects from planning through execution Act as a key advisor and operational partner to the COO Represent the COO across the senior leadership team, helping to shape and execute the company's strategic vision What we're looking for: MBA-qualified, with strong academic background in business, finance, or related fields 2-4 years' experience in a top-tier consultancy (Big 4 or equivalent), with exposure to financial services or transformation projects Deep understanding of consumer finance operations and regulatory frameworks Hands-on experience applying AI, automation or advanced analytics in a business operations setting Strong commercial and operational acumen with experience owning or influencing P&L Exceptional communication and relationship-building skills with senior stakeholders Strategic thinker with a hands-on mindset and comfort working across data, process, and delivery Proven ability to work across functions and deliver change in fast-paced environments Why apply? Opportunity to shape operations in a purpose-led financial services business Hybrid working with 3 days a week in modern London HQ Exposure to senior executive decision-making Real influence on strategy, innovation, and transformation Collaborative, high-performing leadership team If you're a senior operator with a consultancy mindset, a passion for data and AI, and experience in the consumer finance space this is a rare opportunity to step into a role with both commercial influence and leadership progression. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Senior Lead Software Engineer - Platform Engineering Runtime Compute Lead
J.P. MORGAN-1
Job Description Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Cloud Platform Engineer at JPMorgan Chase within the Chief Data and Analytics Office, you'll be a key player in our agile team. We work together to enhance, build, and deliver top-notch technology products securely and efficiently. Your expertise and problem-solving skills will be crucial in promoting business impact and tackling a diverse array of technical challenges. This role offers the opportunity to apply and grow your skills in a dynamic and collaborative environment. Job Responsibilities: Provide technical guidance and direction to support business, technical teams, contractors, and vendors. Develop secure, high-quality production code; review and debug code written by others. Drive decisions influencing product design, application functionality, and technical operations. Lead design and development of secure, scalable, reliable cloud infrastructure and platform tools; serve as a subject matter expert and provide technical leadership to the cloud engineering team. Advocate firmwide frameworks, tools, and practices within the Software Development Life Cycle. Influence peers and project decision-makers to adopt leading-edge technologies. Collaborate with development teams to deliver high-quality, secure, scalable cloud applications. Identify improvement areas and prioritize initiatives aligning with business goals. Stay updated with cloud technology advancements; recommend adoption and implementation of new tools/technologies. Ensure compliance with security and regulatory requirements for the cloud. Manage Data Platforms Amazon EKS estate across multiple clusters and AWS accounts; contribute to Kubernetes software best practices, drive adoption, and coordinate annual upgrades/migrations. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient advanced experience Deep understanding of Kubernetes as a Runtime Platform, including core concepts. Experience managing upgrades and migrations of Amazon EKS clusters. Development of Kubernetes operators to automate toil and improve developer experience. Hands-on experience with one or more cloud computing platform providers (AWS, Azure, GCP). Experience with Cloud Infrastructure Provisioning Tools like Terraform, Pulumi, Crossplane, and Cloud Formation. Proficiency with programming languages like Golang, Python, Java, JavaScript/TypeScript. Experience with CNCF and alternative tooling. Strong knowledge of cloud security best practices, shift-left methodologies, and DevSecOps processes. Formal training or certification on software engineering concepts and applied experience. Advanced knowledge of software applications and technical processes, with expertise in one or more technical disciplines (e.g., cloud, AI, machine learning, mobile). Ability to tackle design and functionality problems independently with little to no oversight, with a background in Computer Science, Computer Engineering, Mathematics, or a related technical field. Preferred qualifications, capabilities, and skills Experience implementing multi-cloud architectures CKA and/or CKAD certifications. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Sep 01, 2025
Full time
Job Description Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Cloud Platform Engineer at JPMorgan Chase within the Chief Data and Analytics Office, you'll be a key player in our agile team. We work together to enhance, build, and deliver top-notch technology products securely and efficiently. Your expertise and problem-solving skills will be crucial in promoting business impact and tackling a diverse array of technical challenges. This role offers the opportunity to apply and grow your skills in a dynamic and collaborative environment. Job Responsibilities: Provide technical guidance and direction to support business, technical teams, contractors, and vendors. Develop secure, high-quality production code; review and debug code written by others. Drive decisions influencing product design, application functionality, and technical operations. Lead design and development of secure, scalable, reliable cloud infrastructure and platform tools; serve as a subject matter expert and provide technical leadership to the cloud engineering team. Advocate firmwide frameworks, tools, and practices within the Software Development Life Cycle. Influence peers and project decision-makers to adopt leading-edge technologies. Collaborate with development teams to deliver high-quality, secure, scalable cloud applications. Identify improvement areas and prioritize initiatives aligning with business goals. Stay updated with cloud technology advancements; recommend adoption and implementation of new tools/technologies. Ensure compliance with security and regulatory requirements for the cloud. Manage Data Platforms Amazon EKS estate across multiple clusters and AWS accounts; contribute to Kubernetes software best practices, drive adoption, and coordinate annual upgrades/migrations. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient advanced experience Deep understanding of Kubernetes as a Runtime Platform, including core concepts. Experience managing upgrades and migrations of Amazon EKS clusters. Development of Kubernetes operators to automate toil and improve developer experience. Hands-on experience with one or more cloud computing platform providers (AWS, Azure, GCP). Experience with Cloud Infrastructure Provisioning Tools like Terraform, Pulumi, Crossplane, and Cloud Formation. Proficiency with programming languages like Golang, Python, Java, JavaScript/TypeScript. Experience with CNCF and alternative tooling. Strong knowledge of cloud security best practices, shift-left methodologies, and DevSecOps processes. Formal training or certification on software engineering concepts and applied experience. Advanced knowledge of software applications and technical processes, with expertise in one or more technical disciplines (e.g., cloud, AI, machine learning, mobile). Ability to tackle design and functionality problems independently with little to no oversight, with a background in Computer Science, Computer Engineering, Mathematics, or a related technical field. Preferred qualifications, capabilities, and skills Experience implementing multi-cloud architectures CKA and/or CKAD certifications. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Michael Page
Head of Information Technology
Michael Page
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Bergère. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service: Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. Ensure that core information systems and services are delivered reliably and to expected standards. Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security: Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People: Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement: Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation: Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance: Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer. The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: Expertise in and successful experience of systems with knowledge of technologies. A track record in financial and project management within IT. Demonstrable experience in strategic planning. Expertise in the analysis and development of IT processes and change management. Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. Recent experience in securing contracts within a Procurement process. Proven experience in leading and managing a team. Recent experience of implementing a Cyber Security strategy. Previous experience in managing effective relationships at a senior level and with external stakeholders. Ability to delegate tasks whilst maintaining high quality. High level of analytical skills. Highly developed and demonstrable communication and presentation skills. Ability to work under pressure and meet strict deadlines. Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. . click apply for full job details
Sep 01, 2025
Full time
Hybrid working practices in place. Reporting directly into the COO this is the lead role for Information Technology About Our Client The Courtauld works to advance how we see and understand the visual arts, as an internationally-renowned centre for the teaching, research of art history and a major public gallery. Since 1932, The Courtauld has been opening minds and hearts to art through our work as a world-leading university for art history, conservation, and curating, with a very special gallery at its core. We welcome people of all ages and backgrounds to our gallery, our undergraduate and graduate courses, our research programmes, and our public lectures and events - fulfilling our founding mission to enable 'art for all'. Founded by collectors and philanthropists in the 1930s, the organisation has been at the forefront of the study of art ever since, through advanced research and conservation practice, innovative teaching, the renowned collection and inspiring exhibitions of its gallery, and engaging and accessible activities, education, and events. Academically, The Courtauld faculty is the largest community of art historians and conservators in the UK, teaching and carrying out research on subjects from creativity in late Antiquity to contemporary digital art forms, with an increasingly global focus. An independent college of the University of London, The Courtauld offers a range of degree programmes from BA to PhD in the History of Art, curating, and the conservation of easel and wall paintings. Its alumni are leaders and innovators in the arts, culture, and business worlds, helping to shape the global agenda for the arts and creative industries. The Courtauld cares for one of the greatest art collections in the UK, sharing these works with the public at The Courtauld Gallery in central London, as well as through loans and partnerships. The Gallery is most famous for its iconic Impressionist and Post-Impressionist masterpieces, such as Van Gogh's Self-Portrait with Bandaged Ear and Manet's A Bar at the Folies-Bergère. It showcases these alongside an internationally renowned collection of works from the Renaissance through to the present day. Founded on the belief that everyone should have the opportunity to engage with art, The Courtauld works to increase understanding of the role played by art throughout history, in all societies, and across all geographies, as well as being a champion for the importance of art in the present day. This could be through exhibitions offering a chance to look closely at world-famous works; accessible and expert short courses; events bringing art history research to new audiences; digital engagement, innovative school, family, and community programmes; or taking a formal qualification. The Courtauld's ambition is to transform access to art history education by extending the horizons of what this is, and ensuring as many people as possible can benefit from the tools to better understand the visual world around us. Our technology is essential to everything we do at The Courtauld. Reporting directly to the COO, this is a senior role within the organisation. The Head of Information Technology will be focused on improving the technical services across the organisation, building and motivating an efficient and results-focused team, providing support to the Senior Management Team and spearheading a digitalisation programme throughout the Institute to automate and strengthen operations. Job Description We are looking for a highly motivated, dynamic technical expert with extensive experience managing a small but complex IT environment. Purpose of the job: To take responsibility for the day-to-day delivery of a robust IT Service to meet the needs of The Courtauld. To lead the development and execution of the Information Technology strategy, including clear prioritisation of critical elements, in support of, and underpinning, the organisational strategy and business plan. To be the Subject Matter Expert on existing and emerging technologies. Key Responsibilities: Service: Provide an excellent and accessible Information Technology service to staff, students, and visitors in all locations where we have a presence. Ensure that core information systems and services are delivered reliably and to expected standards. Establish and monitor appropriate processes, mechanisms and Service Level Agreements to ensure service delivery alignment, including liaison with key process owners. Lead effective communications with user groups through seeking feedback, working collaboratively, and transmitting information about innovations or service problems in a timely and professional manner. Conduct user satisfaction surveys and produce reports based on these, along with regular reports against agreed KPI's with breaches and mitigations. Support the team by taking a direct and "hands-on" role in resolving IT issues, which are adversely affecting service users' ability to undertake their roles. Maintain a strong awareness of technology that will assist key learning, teaching and research and public engagement strategies. Security: Take responsibility and lead on all aspects of the IT security, disaster recovery and business continuity planning and ensure appropriate testing to an agreed schedule and format. Ensure robust processes are in place to monitor and manage security threats. Carry out regular audits of the system to ensure defences are adequate and remediate where necessary. Drive best practice regarding Cyber Security amongst the IT Team and throughout the Institute. Ensure IT Security documentation is regularly reviewed and kept up to date. Work with established organisations such as NCSC, JISC, etc, to keep up to date with security threat factors. People: Lead, manage and develop the Information Technology team and create a positive working environment, providing individuals with clear objectives, ensuring supervision of professional standards and competence, and effectively managing performance. Have the skills and experience to be the senior technical subject matter expert for the Institute. Strategic Technical Advisor for the Senior Management Team and Governing Board. Finance and Procurement: Prepare, manage and monitor the IT budget. Identify appropriate suppliers and partners for the delivery of specified applications and services. Manage the purchase, installation and implementation of all new hardware, software and network products within agreed budgets, investment appraisal and time scales. Maintain transparent systems for the purchase and provision of all hardware, software, devices and internal systems used by The Courtauld. Transformation: Drive business transformation and achieve increased operational efficiency, value for money, and proven financial effectiveness by improving information systems, system integration and process automation, and enhancing management information, business intelligence and analytics. Undertake and deliver specific investigations, scoping exercises, and strategic projects as identified by the Senior Management Team. Ensure that all projects and programmes are managed, are in line with best practice and that projects are delivered on time and to key milestones. Advise the Senior Management Team on the definition of key performance indicators and initiate opportunities to take management action and improve performance. Governance: Ensure that all operations are carried out within relevant Health and Safety legislation and that staff work within The Courtauld's Health and Safety policy. Support Governance in establishing and maintaining a robust Data Management Framework Other Carry out any other duties determined appropriate by the Chief Operating Officer. The Successful Applicant The role would suit someone who is very hands-on and motivated, who would like to make a significant contribution to the running of the IT department. Essential: Expertise in and successful experience of systems with knowledge of technologies. A track record in financial and project management within IT. Demonstrable experience in strategic planning. Expertise in the analysis and development of IT processes and change management. Comprehensive understanding and proven experience of risk management, disaster recovery and business continuity planning. Recent experience in securing contracts within a Procurement process. Proven experience in leading and managing a team. Recent experience of implementing a Cyber Security strategy. Previous experience in managing effective relationships at a senior level and with external stakeholders. Ability to delegate tasks whilst maintaining high quality. High level of analytical skills. Highly developed and demonstrable communication and presentation skills. Ability to work under pressure and meet strict deadlines. Proven experience in change management. Desirable but not essential: Demonstrable knowledge of higher education and policies. Education, Qualifications and Training Essential: Degree qualification or equivalent. Professional qualification in IT / IT&S. . click apply for full job details

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