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IO Associates
Director of Operations
IO Associates
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Sep 04, 2025
Full time
Director of Operations Location: UK based - Hybrid, frequent travel to HQ in the North West Reports to: Chief Executive Officer Salary: Up to £105,000 (depending on experience) + Share Options, Private Healthcare, Company Car, Pension Ab out the Organisation They are an established healthcare organisation delivering innovative, patient-centred services across the UK and Europe. With a reputation for clinical excellence, operational rigour and strategic growth, they partner with the NHS, private providers and international healthcare organisations to deliver high-quality care that improves patient outcomes. As part of their continued expansion, they are seeking an exceptional Director of Operations to join the Senior Leadership Team. This pivotal role offers the opportunity to shape the future of healthcare delivery, ensuring operational excellence while driving growth and innovation. The Role The Director of Operations will be responsible for leading, developing and delivering all operational matters across the organisation. Sitting on the Senior Leadership Team, the role combines strategic oversight with hands-on delivery, ensuring services meet clinical, financial, logistical and governance requirements at scale. With accountability for a revenue budget of circa £15M and a workforce of more than 150 employees across management, clinical and non-clinical roles, this position requires a highly experienced leader who can balance operational excellence with commercial growth. Key Responsibilities Operational Strategy & Delivery Develop and implement operational strategies aligned with Board-level objectives and commercial goals. Define annual and long-term operational targets, ensuring service delivery exceeds expectations. Mobilise and deliver services at pace, ensuring all logistical and clinical KPIs are achieved. Drive operational efficiency while maintaining high standards of patient care and compliance. Support the development of new service models, adapting to changing healthcare landscapes. Leadership & Team Development Lead, mentor and inspire the UK operational management team, embedding a culture of accountability, collaboration and excellence. Develop succession plans for key operational roles, ensuring organisational resilience. Support operational managers in delivering high performance across their areas of responsibility. Collaborate closely with the CEO and Commercial Director to deliver strategic and financial objectives. Relationship Management Build strong relationships with NHS executives, commissioners, private providers, OEMs, suppliers and healthcare partners. Act as a trusted partner to regulators, ensuring transparent and constructive relationships. Represent the organisation at regional and national healthcare events. Develop and implement a patient engagement framework that strengthens the patient voice in service delivery. Governance & Compliance Ensure full compliance with external regulatory requirements, including the Care Quality Commission. Maintain the highest standards of clinical governance, patient safety and corporate accountability. Oversee financial governance through effective planning, resource management and control. Identify operational risks and implement robust mitigation strategies. Provide accurate, timely reports to the Senior Leadership Team, escalating issues where required. Key Requirements They are looking for a proven operational leader who brings: Extensive senior leadership experience within NHS or private healthcare (essential). A strong track record of multi-site operational management . Experience in fast-paced environments , with the ability to mobilise services quickly . A strategic growth mindset , with the ability to identify opportunities, adapt delivery models and pivot to meet changing market conditions. Demonstrable experience in building and developing high-performing teams . Strong financial acumen, with experience managing multi-million-pound budgets. Proven success in developing relationships with NHS executives, commissioners and senior clinicians. Graduate-level qualifications (postgraduate desirable). What They Offer The opportunity to make a significant impact on healthcare delivery across the UK and Europe. A senior leadership role with scope to shape strategic direction and operational growth. A collaborative and ambitious culture, with strong commitment to professional development and CPD. How to Apply If you are a proven operational leader with the vision, resilience and expertise to lead at scale in a complex healthcare environment, please send your CV and a covering letter outlining your suitability for the role.
Prospectus
University Secretary
Prospectus
An exciting opportunity has arisen for an inspirational and strategic leader to join a historic and globally recognised higher education institution as University Secretary initially on a 6 month fixed-term contract. Reporting directly to the Chief Operating Officer and supporting the Executive Committee, the successful candidate will play a pivotal role in shaping governance and compliance functions to meet the institution s evolving strategic needs. Key Responsibilities Lead on governance, risk management, and regulatory compliance Provide expert guidance on HE governance principles and best practice Serve as Data Protection Officer or demonstrate extensive knowledge in data protection Oversee committee administration and institutional policy development Collaborate closely with senior leadership to develop and embed governance frameworks Ideal Candidate Significant experience in a senior governance role within Higher Education Deep understanding of the regulatory and constitutional landscape of UK universities Strong leadership and interpersonal skills with the ability to inspire and influence High levels of resilience, energy, and strategic vision Confident communicator with a collaborative approach Please apply below and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Sep 04, 2025
Full time
An exciting opportunity has arisen for an inspirational and strategic leader to join a historic and globally recognised higher education institution as University Secretary initially on a 6 month fixed-term contract. Reporting directly to the Chief Operating Officer and supporting the Executive Committee, the successful candidate will play a pivotal role in shaping governance and compliance functions to meet the institution s evolving strategic needs. Key Responsibilities Lead on governance, risk management, and regulatory compliance Provide expert guidance on HE governance principles and best practice Serve as Data Protection Officer or demonstrate extensive knowledge in data protection Oversee committee administration and institutional policy development Collaborate closely with senior leadership to develop and embed governance frameworks Ideal Candidate Significant experience in a senior governance role within Higher Education Deep understanding of the regulatory and constitutional landscape of UK universities Strong leadership and interpersonal skills with the ability to inspire and influence High levels of resilience, energy, and strategic vision Confident communicator with a collaborative approach Please apply below and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Chief Operating Officer
Medical Aid for Palestinians
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Sep 04, 2025
Full time
About the Role Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict. MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required. About You The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP s mission and commitment to MAP s values. Responsibilities Strategy, vision and leadership Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security. Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters. Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs. Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings. Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation. Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP s needs. Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP s risk appetite. Lead on the development of MAP s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation. Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Lead cross-organisational projects in line with organisational strategy and direction. Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach. Represent the organisation externally, as necessary, in areas under the COO s responsibility. Deputise for the CEO as required. Team development/leadership Oversee, direct, and organise the work of the teams under their responsibility. Create a high-performing team that is ambitious and passionate about MAP s vision. Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals. Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery. Operations Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures. Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees. Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation. Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise. Provide analytical support to the CEO and SMT including development of internal management reporting capabilities. Profile Person specification Relevant post-graduate business degree preferred. Minimum 10 years experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills. Bring strong mentoring and coaching experience to a team with diverse levels of expertise. Entrepreneurial team player who can multitask. Superior management skills: the ability to influence and engage direct and indirect reports and peers. Self-reliant and results-oriented, with good problem-solving skills. Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP s Board of Trustees, and staff. Ability to operate as an effective tactical as well as strategic thinker. Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt. Passion for MAP s mission and commitment to MAP s values. Terms and conditions This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
Adecco
Performance & Data Manager - Housing
Adecco
Performance and Data Manager Adecco - Housing are delighted to be assisting a housing provider to recruit a Performance and Data Manager who will be responsible for managing performance information systems , including the analysis of service performance data . The role oversees data collection, data integrity, & the triangulation of data to produce in-depth insights. This includes preparing reports for the Executive and Senior Management Team, the Board, Committees, and for statutory submissions. Location: London - Head Office (with regular travel to local housing centres) Grade/Salary: 44,408 - 49,972 Direct Reports: None Contract Type: Permanent / Full-Time (35 hours per week) Key Responsibilities 1. Performance Management Monitor and analyse service performance through KPIs, identifying trends and benchmarking against comparable housing providers. Maintain up-to-date knowledge of performance requirements for key areas of business activity. Produce performance reports for the Executive and Senior Management Team, working with Heads of Service to track improvement plans and support understanding of achievements and risks, identifying areas for improvement. 2. Partnership Working Maintain effective working relationships with colleagues, professional peers, and service users. Identify appropriate peer groups and comparative data sources to enable the Board and Committees to assess performance. Collaborate with internal stakeholders to communicate performance findings and learning outcomes and supporting colleagues in understanding and using organisational data effectively. Ensure sensitivity to the diverse needs of the communities served, applying the organisation's equal opportunity principles. 3. Data Management Develop and oversee data management systems across the organisation. Carry out spot audits of tenant-facing services to test data integrity. Provide accurate data and insight to support service reviews and decision-making. Present data in accessible, clear formats for colleagues, Board members, and Committees. Triangulate data from multiple sources to identify patterns and outcomes, producing deep-dive analysis where required. Address data inconsistencies in liaison with IT and relevant teams. Act as the Data Protection Officer, ensuring compliance with data protection and privacy legislation. 4. Continuous Improvement Attend relevant conferences and good practice forums. Support Heads of Service in setting ambitious yet achievable targets that reflect a commitment to service improvement. Use resident feedback and data analysis to inform performance targets and improvement plans. Lead or support ad hoc insight projects to identify opportunities, risks, and improvements. 5. Regulatory Compliance Ensure targets align with regulatory expectations, Ombudsman recommendations, and statutory requirements. Embed recognised good practice in all performance and reporting activities. Person Specification Education & Qualifications Good standard of education (GCSEs or equivalent). Evidence of continued professional development Desirable: Management qualification (e.g., ILM Level 5+). Experience Proven track record in improving service delivery. Experience presenting data in clear, visual formats and identifying trends. Experience analysing data to drive service improvement and background in not-for-profit, public sector, or regulated services. Knowledge & Skills Excellent interpersonal and communication skills. Strong data analysis and reporting abilities. Organised, with strong problem-solving and decision-making skills. Proficient in IT systems, including CRM, telephony, and Office 365. Able to work across multiple sites. At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Performance & Data Manager click 'Apply' now!
Sep 04, 2025
Full time
Performance and Data Manager Adecco - Housing are delighted to be assisting a housing provider to recruit a Performance and Data Manager who will be responsible for managing performance information systems , including the analysis of service performance data . The role oversees data collection, data integrity, & the triangulation of data to produce in-depth insights. This includes preparing reports for the Executive and Senior Management Team, the Board, Committees, and for statutory submissions. Location: London - Head Office (with regular travel to local housing centres) Grade/Salary: 44,408 - 49,972 Direct Reports: None Contract Type: Permanent / Full-Time (35 hours per week) Key Responsibilities 1. Performance Management Monitor and analyse service performance through KPIs, identifying trends and benchmarking against comparable housing providers. Maintain up-to-date knowledge of performance requirements for key areas of business activity. Produce performance reports for the Executive and Senior Management Team, working with Heads of Service to track improvement plans and support understanding of achievements and risks, identifying areas for improvement. 2. Partnership Working Maintain effective working relationships with colleagues, professional peers, and service users. Identify appropriate peer groups and comparative data sources to enable the Board and Committees to assess performance. Collaborate with internal stakeholders to communicate performance findings and learning outcomes and supporting colleagues in understanding and using organisational data effectively. Ensure sensitivity to the diverse needs of the communities served, applying the organisation's equal opportunity principles. 3. Data Management Develop and oversee data management systems across the organisation. Carry out spot audits of tenant-facing services to test data integrity. Provide accurate data and insight to support service reviews and decision-making. Present data in accessible, clear formats for colleagues, Board members, and Committees. Triangulate data from multiple sources to identify patterns and outcomes, producing deep-dive analysis where required. Address data inconsistencies in liaison with IT and relevant teams. Act as the Data Protection Officer, ensuring compliance with data protection and privacy legislation. 4. Continuous Improvement Attend relevant conferences and good practice forums. Support Heads of Service in setting ambitious yet achievable targets that reflect a commitment to service improvement. Use resident feedback and data analysis to inform performance targets and improvement plans. Lead or support ad hoc insight projects to identify opportunities, risks, and improvements. 5. Regulatory Compliance Ensure targets align with regulatory expectations, Ombudsman recommendations, and statutory requirements. Embed recognised good practice in all performance and reporting activities. Person Specification Education & Qualifications Good standard of education (GCSEs or equivalent). Evidence of continued professional development Desirable: Management qualification (e.g., ILM Level 5+). Experience Proven track record in improving service delivery. Experience presenting data in clear, visual formats and identifying trends. Experience analysing data to drive service improvement and background in not-for-profit, public sector, or regulated services. Knowledge & Skills Excellent interpersonal and communication skills. Strong data analysis and reporting abilities. Organised, with strong problem-solving and decision-making skills. Proficient in IT systems, including CRM, telephony, and Office 365. Able to work across multiple sites. At Adecco Housing , we specialise in social housing recruitment and are proud to partner with organisations committed to inclusive practice, community impact, and service excellence. We welcome applications from people of all backgrounds and can support reasonable adjustments through the hiring process. Don't miss out on this fantastic opportunity to join our team as a Performance & Data Manager click 'Apply' now!
pib Group
Group Conduct Officer
pib Group City, Leeds
Group Conduct Officer Group Conduct Officer London Markets & MGA/MGU Divisions PIB Group is looking for a Compliance Business Partner with London Market insurance experience to join our Group Risk & Compliance (2LOD) team. The Role This position is a blend of business partnering and technical regulatory guidance, working closely with our London Markets and MGA/MGU divisions. Provide regulatory advice, oversight and challenge to the business. Support new acquisitions to meet PIB standards. Help the business understand and apply regulation, ensuring positive client outcomes and effective governance. Deliver guidance, training, and pragmatic solutions on regulatory matters. Partner with senior stakeholders and contribute to group-wide compliance projects. What We re Looking For London Market/Wholesale insurance experience - essential. Proven compliance experience in wholesale/London Market intermediaries (insurers considered). Knowledge of FCA regulation (ICOBs, Conduct Risk, SMCR, Consumer Duty, Product Governance, Complaints, etc.). Understanding of Lloyd s processes, binder arrangements and B2B distribution. Strong communicator, able to translate regulation into practical solutions. Skilled at stakeholder management and constructive challenge. Willingness to travel in the UK. What You ll Get The flexibility to be based anywhere in the UK, working primarily remotely. Occasional in-person meetings on an ad hoc basis. Exposure to international operations and cross-border projects. A collaborative, supportive environment where your contribution is valued. Why PIB Group? PIB Group is one of the UK s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we d love to hear from you! Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us. REF-(Apply online only)
Sep 04, 2025
Full time
Group Conduct Officer Group Conduct Officer London Markets & MGA/MGU Divisions PIB Group is looking for a Compliance Business Partner with London Market insurance experience to join our Group Risk & Compliance (2LOD) team. The Role This position is a blend of business partnering and technical regulatory guidance, working closely with our London Markets and MGA/MGU divisions. Provide regulatory advice, oversight and challenge to the business. Support new acquisitions to meet PIB standards. Help the business understand and apply regulation, ensuring positive client outcomes and effective governance. Deliver guidance, training, and pragmatic solutions on regulatory matters. Partner with senior stakeholders and contribute to group-wide compliance projects. What We re Looking For London Market/Wholesale insurance experience - essential. Proven compliance experience in wholesale/London Market intermediaries (insurers considered). Knowledge of FCA regulation (ICOBs, Conduct Risk, SMCR, Consumer Duty, Product Governance, Complaints, etc.). Understanding of Lloyd s processes, binder arrangements and B2B distribution. Strong communicator, able to translate regulation into practical solutions. Skilled at stakeholder management and constructive challenge. Willingness to travel in the UK. What You ll Get The flexibility to be based anywhere in the UK, working primarily remotely. Occasional in-person meetings on an ad hoc basis. Exposure to international operations and cross-border projects. A collaborative, supportive environment where your contribution is valued. Why PIB Group? PIB Group is one of the UK s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we d love to hear from you! Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us. REF-(Apply online only)
Chief Executive Officer
Caritas Care Preston Preston, Lancashire
After a remarkable 26-year journey with Caritas Care, including five years as CEO, our current Chief Executive will retire at the end of 2025. This creates a rare and exciting opportunity to lead this dynamic, well-established and vibrant organisation. The Trustees are looking for an exceptional leader to take forward and further develop one of the North West's most respected and impactful charities. About Caritas Care For 90 years, Caritas Care has been at the heart of communities across Lancashire, Cumbria and Greater Manchester. We are a values-driven charity committed to improving lives and creating opportunities for people across the North West. Our services include adoption and fostering, support for people with disabilities, rehabilitation programs and community projects, all designed to ensure that everyone has the chance to thrive. About the Role As CEO, you will provide strategic leadership and operational management, ensuring our services continue to make a meaningful impact. Reporting to the Board of Trustees, your key responsibilities will include: Leading the organisation with passion and integrity, upholding our values in everything we do Developing and implementing strategic plans to enhance and expand our services Building strong relationships with key stakeholders, including funders, commissioners and partner organisations Ensuring financial sustainability, overseeing budgets and securing funding opportunities Maintaining governance and compliance standards, ensuring all activities meet legal, ethical and regulatory requirements Inspiring and supporting our dedicated staff and volunteers, fostering a culture of collaboration and excellence About You We are looking for an experienced and visionary leader who is passionate about making a difference. You will bring: Strong leadership and strategic planning skills with experience in a senior management role A deep understanding of the charity, social care or public sector, particularly in service delivery and safeguarding Excellent financial and operational management skills, ensuring sustainability and growth A collaborative approach, with the ability to engage and influence a wide range of stakeholders A values-driven mind-set, committed to inclusion, equality and social justice Why Join Us? This is more than a leadership role - it is an opportunity to make a real and lasting difference. You will be joining a charity with deep community roots, a skilled team and a future full of possibility. Lead a well-respected and impactful charity Work with a passionate team dedicated to making a difference Shape the future of services that change lives 30 days annual leave plus Bank Holidays Incremental salary scale progression Flexi-time and flexible working Opportunity to maintain a Social Work England registration Employee Assistance Programme Work based pension 5% employer contribution (LGPS transfer will be considered for the right applicant) Birthday leave after 10 years' service Essential car user post with travel paid at 45p per mile Onsite free car parking If you believe you have the skills, experience and passion to lead Caritas Care into its next chapter, we'd love to hear from you. To find out more about this opportunity and to access the full candidate application information, please visit our website: For an informal discussion, please contact Susan Swarbrick, Chief Executive, on . Applicants who have previously applied for this position need not reapply. Closing date for applications: Wednesday 24 September 2025 Provisional interview dates: Tuesday 7 & Wednesday 8 October 2025 Early applications are encouraged as we may close the recruitment process ahead of the deadline if a sufficient number of high quality applications are received
Sep 04, 2025
Full time
After a remarkable 26-year journey with Caritas Care, including five years as CEO, our current Chief Executive will retire at the end of 2025. This creates a rare and exciting opportunity to lead this dynamic, well-established and vibrant organisation. The Trustees are looking for an exceptional leader to take forward and further develop one of the North West's most respected and impactful charities. About Caritas Care For 90 years, Caritas Care has been at the heart of communities across Lancashire, Cumbria and Greater Manchester. We are a values-driven charity committed to improving lives and creating opportunities for people across the North West. Our services include adoption and fostering, support for people with disabilities, rehabilitation programs and community projects, all designed to ensure that everyone has the chance to thrive. About the Role As CEO, you will provide strategic leadership and operational management, ensuring our services continue to make a meaningful impact. Reporting to the Board of Trustees, your key responsibilities will include: Leading the organisation with passion and integrity, upholding our values in everything we do Developing and implementing strategic plans to enhance and expand our services Building strong relationships with key stakeholders, including funders, commissioners and partner organisations Ensuring financial sustainability, overseeing budgets and securing funding opportunities Maintaining governance and compliance standards, ensuring all activities meet legal, ethical and regulatory requirements Inspiring and supporting our dedicated staff and volunteers, fostering a culture of collaboration and excellence About You We are looking for an experienced and visionary leader who is passionate about making a difference. You will bring: Strong leadership and strategic planning skills with experience in a senior management role A deep understanding of the charity, social care or public sector, particularly in service delivery and safeguarding Excellent financial and operational management skills, ensuring sustainability and growth A collaborative approach, with the ability to engage and influence a wide range of stakeholders A values-driven mind-set, committed to inclusion, equality and social justice Why Join Us? This is more than a leadership role - it is an opportunity to make a real and lasting difference. You will be joining a charity with deep community roots, a skilled team and a future full of possibility. Lead a well-respected and impactful charity Work with a passionate team dedicated to making a difference Shape the future of services that change lives 30 days annual leave plus Bank Holidays Incremental salary scale progression Flexi-time and flexible working Opportunity to maintain a Social Work England registration Employee Assistance Programme Work based pension 5% employer contribution (LGPS transfer will be considered for the right applicant) Birthday leave after 10 years' service Essential car user post with travel paid at 45p per mile Onsite free car parking If you believe you have the skills, experience and passion to lead Caritas Care into its next chapter, we'd love to hear from you. To find out more about this opportunity and to access the full candidate application information, please visit our website: For an informal discussion, please contact Susan Swarbrick, Chief Executive, on . Applicants who have previously applied for this position need not reapply. Closing date for applications: Wednesday 24 September 2025 Provisional interview dates: Tuesday 7 & Wednesday 8 October 2025 Early applications are encouraged as we may close the recruitment process ahead of the deadline if a sufficient number of high quality applications are received
Head of Finance & Data
The Mix Stowmarket Ltd
Job title: Head of Finance and Data Responsible to: Chief Executive Officer Key relationships : Trustee Treasurer and Bookkeeper Hours of work: 22.5 per week - schedule flexible, upon discussion Salary: £45,0000 pro-rata (subject to skills and experience) Location: Stowmarket, Suffolk Contract term: Permanent (with a probationary review at 3 months) We are seeking an experienced finance professional to join a new Chief Executive Officer and an ambitious team of staff and volunteers. Job purpose To lead on financial strategy and planning, budgeting, reporting, and analysis for The Mix and its trading subsidiary, 127 Trading Ltd. To lead on data strategy and management, (financial and non-financial), across the whole organisation ensuring data quality, and promoting data-driven decision-making. We are looking for a experienced finance professional to join a new CEO and an ambitious team of staff and volunteers and to lead and manage our finance and data activities, enabling exciting, impactful projects and supporting the community to thrive. Background The Mix Stowmarket Ltd. is an established youth charity working with young people across Mid Suffolk. Through mentoring, youth work, education programmes and social enterprise, we support young people young people aged 9 25 across Mid Suffolk. The Mix has a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, which operates two cafés. We are rooted in community impact and innovation. Our vibrant and ambitious youth charity serves. We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused approach, and a deep belief in the potential of every young person. Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd , which runs two cafés that provide training and employment opportunities for young people, while generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk. We have recently appointed our new CEO, who takes up post in October 2025. We now seek an experienced Head of Finance and Data to support the senior team as they lead The Mix into its next chapter, with prime responsibility to provide sound and rigorous financial and data leadership across The Mix and 127 Trading Ltd. Overview of the role As the organisation s Head of Finance and Data, you will be an experienced, and trusted professional, who can bring strong financial and data disciplines to the organisation. Working closely with our new CEO and committed trustees and staff, you will develop and implement The Mix s financial and data strategies that are aligned to our vision to expand the reach of our crucial support of young people in Suffolk. You will have a thorough understanding of financial accounting and planning relevant to the charity and social-enterprise sectors, with a strong attention to detail. You will be passionate about the use of financial and non-financial data to inform business decisions and be an effective analyst and communicator of business performance. You may come from the youth, charity, health, education, or social enterprise sectors but above all we welcome candidates who can bring the vision, leadership and heart to shape the future of fundraising and marketing at The Mix. Main Responsibilities 1. Financial leadership Develop and implement financial strategies, policies, and practices. Oversee financial planning, budgeting, and forecasting. Lead the Finance sub-committee Ensure accurate and timely financial reporting and relevant analysis of performance, at a project, site, and business level. Manage financial risk and ensure regulatory compliance. Provide strategic financial advice to senior management and the board. Monitor financial performance and identify areas for improvement. 2. Data Strategy and Management Develop and implement a comprehensive data strategy. Ensure data quality, security, and governance. Drive data-driven decision-making across the organisation. Chair the Data, Impact and Evidence Action Group. Oversee data analysis, reporting, and visualization. Collaborate with other departments on data-related initiatives. 3. Stakeholder Engagement Communicate financial and data insights to senior management, the CEO, the Board, and stakeholders. Build strong relationships with internal and external stakeholders. Function as a point of contact for audit and regulatory inquiries. 4. Team leadership and development Lead and mentor the finance and data team. Foster a collaborative and high-performing work environment. Ensure effective communication and knowledge sharing within the team. For further details please also refer to the job description. The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Sep 02, 2025
Full time
Job title: Head of Finance and Data Responsible to: Chief Executive Officer Key relationships : Trustee Treasurer and Bookkeeper Hours of work: 22.5 per week - schedule flexible, upon discussion Salary: £45,0000 pro-rata (subject to skills and experience) Location: Stowmarket, Suffolk Contract term: Permanent (with a probationary review at 3 months) We are seeking an experienced finance professional to join a new Chief Executive Officer and an ambitious team of staff and volunteers. Job purpose To lead on financial strategy and planning, budgeting, reporting, and analysis for The Mix and its trading subsidiary, 127 Trading Ltd. To lead on data strategy and management, (financial and non-financial), across the whole organisation ensuring data quality, and promoting data-driven decision-making. We are looking for a experienced finance professional to join a new CEO and an ambitious team of staff and volunteers and to lead and manage our finance and data activities, enabling exciting, impactful projects and supporting the community to thrive. Background The Mix Stowmarket Ltd. is an established youth charity working with young people across Mid Suffolk. Through mentoring, youth work, education programmes and social enterprise, we support young people young people aged 9 25 across Mid Suffolk. The Mix has a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, which operates two cafés. We are rooted in community impact and innovation. Our vibrant and ambitious youth charity serves. We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused approach, and a deep belief in the potential of every young person. Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd , which runs two cafés that provide training and employment opportunities for young people, while generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk. We have recently appointed our new CEO, who takes up post in October 2025. We now seek an experienced Head of Finance and Data to support the senior team as they lead The Mix into its next chapter, with prime responsibility to provide sound and rigorous financial and data leadership across The Mix and 127 Trading Ltd. Overview of the role As the organisation s Head of Finance and Data, you will be an experienced, and trusted professional, who can bring strong financial and data disciplines to the organisation. Working closely with our new CEO and committed trustees and staff, you will develop and implement The Mix s financial and data strategies that are aligned to our vision to expand the reach of our crucial support of young people in Suffolk. You will have a thorough understanding of financial accounting and planning relevant to the charity and social-enterprise sectors, with a strong attention to detail. You will be passionate about the use of financial and non-financial data to inform business decisions and be an effective analyst and communicator of business performance. You may come from the youth, charity, health, education, or social enterprise sectors but above all we welcome candidates who can bring the vision, leadership and heart to shape the future of fundraising and marketing at The Mix. Main Responsibilities 1. Financial leadership Develop and implement financial strategies, policies, and practices. Oversee financial planning, budgeting, and forecasting. Lead the Finance sub-committee Ensure accurate and timely financial reporting and relevant analysis of performance, at a project, site, and business level. Manage financial risk and ensure regulatory compliance. Provide strategic financial advice to senior management and the board. Monitor financial performance and identify areas for improvement. 2. Data Strategy and Management Develop and implement a comprehensive data strategy. Ensure data quality, security, and governance. Drive data-driven decision-making across the organisation. Chair the Data, Impact and Evidence Action Group. Oversee data analysis, reporting, and visualization. Collaborate with other departments on data-related initiatives. 3. Stakeholder Engagement Communicate financial and data insights to senior management, the CEO, the Board, and stakeholders. Build strong relationships with internal and external stakeholders. Function as a point of contact for audit and regulatory inquiries. 4. Team leadership and development Lead and mentor the finance and data team. Foster a collaborative and high-performing work environment. Ensure effective communication and knowledge sharing within the team. For further details please also refer to the job description. The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Head of Finance
Harris Hill Charity Recruitment Specialists
A fantastic opportunity has arisen for a Head of Finance with a global organisation, on a full-time, 2-year FTC basis. As Head of Finance, you will lead on strategic financial planning and financial day to day management to advance the charity s business model, financial sustainability and growth. Please note, there is hybrid working in place with this organisation with 2 days per week required in their London office. As Head of Finance, you will: - Lead on strategic financial planning and financial management to advance the organisation s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting - Ensure that financial planning feeds into the organisation s work planning process and supports the strategic objectives of the organisation - Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to funders, potential funders, and the Board of Trustees - Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator - Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants The successful applicant will: - Have significant demonstrable experience in finance within the charity sector, in a similar role - Be ACA/ACCA/CCAB/CIMA fully qualified - Have up-to-date knowledge of relevant UK charity statutory requirements e.g., SORP, Charity Accounting, IFRS/IAS - Have significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment - Have proven experience of presenting and working with Boards and Finance Committees - Have excellent communication skills, both written and verbal If this sounds like you and you're keen to hear more, please do get in touch ASAP! Please note, only successful applicants will be contacted with further information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Sep 02, 2025
Full time
A fantastic opportunity has arisen for a Head of Finance with a global organisation, on a full-time, 2-year FTC basis. As Head of Finance, you will lead on strategic financial planning and financial day to day management to advance the charity s business model, financial sustainability and growth. Please note, there is hybrid working in place with this organisation with 2 days per week required in their London office. As Head of Finance, you will: - Lead on strategic financial planning and financial management to advance the organisation s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting - Ensure that financial planning feeds into the organisation s work planning process and supports the strategic objectives of the organisation - Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to funders, potential funders, and the Board of Trustees - Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator - Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants The successful applicant will: - Have significant demonstrable experience in finance within the charity sector, in a similar role - Be ACA/ACCA/CCAB/CIMA fully qualified - Have up-to-date knowledge of relevant UK charity statutory requirements e.g., SORP, Charity Accounting, IFRS/IAS - Have significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment - Have proven experience of presenting and working with Boards and Finance Committees - Have excellent communication skills, both written and verbal If this sounds like you and you're keen to hear more, please do get in touch ASAP! Please note, only successful applicants will be contacted with further information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Get Staffed Online Recruitment Limited
Investigations and Enforcement Senior Manager
Get Staffed Online Recruitment Limited
Investigations and Enforcement Senior Manager Apply before 11:55 pm on Monday, 8th of September 2025 Location: Manchester, M2 3AW Salary: £67,987 - £80,556 + benefits (including a Civil Service Pension with an employer contribution of 28.97%) Our client leads the Government's work on the future governance of football. At present, there is a team made up of circa 50 members of staff, led by an interim Chief Operating Officer. This team will transfer out of our client to be the Independent Football Regulator in 2025, no earlier than October. The team is currently undertaking a range of activities in preparation for the establishment of the IFR, which was created when the Football Governance Act became law in July. While this role is being advertised through our client, it will be based in the Independent Football Regulator (IFR) and will not start until the IFR has been fully established as an independent body i.e. no earlier than October. You will be employed on the terms and conditions of the Independent Football Regulator. Job Description Responsibilities include: Lead the development of the enforcement function in the IFR to deliver robust cases in a timely and legally defensible way, across the breadth of the IFR's enforcement powers. Recruit, develop and train a small team of enforcement caseworkers with the requisite investigatory, analytical and decision-making skills and experience. Identify and manage cross cutting enforcement issues. Collaborate with policy, legal and supervision colleagues to successfully implement the legal framework through the development of enforcement rules, guidance and internal governance. Oversee a portfolio of enforcement cases, managing and mitigating the legal risks to deliver robust and impactful outcomes. Person Specification Essential Requirements: Decision making - Proven ability to make decisions with significant financial and reputational implications and with a risk of legal challenge. An ability to exercise sound judgement in often highly complex and contested areas. Leadership - Proven skills and experience of leading enforcement or compliance teams in a financial, economic or regulatory field (whether as part of a statutory or other body enforcing rules or advising businesses subject to enforcement actions). Pace - A successful track record in managing and delivering multiple projects / casework against challenging deadlines. Stakeholders - Ability to build a wide range of internal and external relationships, often in adversarial situations. Desirable Skills: Experience leading or being part of evidence gathering strategy for enforcement, and an understanding of enforcement processes (and the related risks of challenge). Benefits Alongside your salary of £67,987, our client contributes £19,695 towards you being a member of the Civil Service Defined Benefit Pension scheme. The terms and conditions of employment include: Pension 12% An employee contribution of 5%, with an employer contribution of 7%. Flexible Benefit 8% Employees can choose to invest 8% of their base salary into their pension or take as cash (post tax). Reward they will have a performance-based reward programme. 31.5 days annual leave. Flexible and hybrid working, 40% in office attendance. Occupational sick pay. 9 months paid Maternity Leave + generous paternity and adoption leave. A bespoke L&D programme to help you achieve your personal CPD, including paid membership fees. Cycle-to-work scheme and much more!
Sep 02, 2025
Full time
Investigations and Enforcement Senior Manager Apply before 11:55 pm on Monday, 8th of September 2025 Location: Manchester, M2 3AW Salary: £67,987 - £80,556 + benefits (including a Civil Service Pension with an employer contribution of 28.97%) Our client leads the Government's work on the future governance of football. At present, there is a team made up of circa 50 members of staff, led by an interim Chief Operating Officer. This team will transfer out of our client to be the Independent Football Regulator in 2025, no earlier than October. The team is currently undertaking a range of activities in preparation for the establishment of the IFR, which was created when the Football Governance Act became law in July. While this role is being advertised through our client, it will be based in the Independent Football Regulator (IFR) and will not start until the IFR has been fully established as an independent body i.e. no earlier than October. You will be employed on the terms and conditions of the Independent Football Regulator. Job Description Responsibilities include: Lead the development of the enforcement function in the IFR to deliver robust cases in a timely and legally defensible way, across the breadth of the IFR's enforcement powers. Recruit, develop and train a small team of enforcement caseworkers with the requisite investigatory, analytical and decision-making skills and experience. Identify and manage cross cutting enforcement issues. Collaborate with policy, legal and supervision colleagues to successfully implement the legal framework through the development of enforcement rules, guidance and internal governance. Oversee a portfolio of enforcement cases, managing and mitigating the legal risks to deliver robust and impactful outcomes. Person Specification Essential Requirements: Decision making - Proven ability to make decisions with significant financial and reputational implications and with a risk of legal challenge. An ability to exercise sound judgement in often highly complex and contested areas. Leadership - Proven skills and experience of leading enforcement or compliance teams in a financial, economic or regulatory field (whether as part of a statutory or other body enforcing rules or advising businesses subject to enforcement actions). Pace - A successful track record in managing and delivering multiple projects / casework against challenging deadlines. Stakeholders - Ability to build a wide range of internal and external relationships, often in adversarial situations. Desirable Skills: Experience leading or being part of evidence gathering strategy for enforcement, and an understanding of enforcement processes (and the related risks of challenge). Benefits Alongside your salary of £67,987, our client contributes £19,695 towards you being a member of the Civil Service Defined Benefit Pension scheme. The terms and conditions of employment include: Pension 12% An employee contribution of 5%, with an employer contribution of 7%. Flexible Benefit 8% Employees can choose to invest 8% of their base salary into their pension or take as cash (post tax). Reward they will have a performance-based reward programme. 31.5 days annual leave. Flexible and hybrid working, 40% in office attendance. Occupational sick pay. 9 months paid Maternity Leave + generous paternity and adoption leave. A bespoke L&D programme to help you achieve your personal CPD, including paid membership fees. Cycle-to-work scheme and much more!
IT Risk Director
Avencia Consulting Services
About us Avencia Consulting are currently recruiting on behalf of a well known Insurer based in the City who are looking for an IT Risk Director to join the London office. The role The business is searching for a talented, experienced IT Risk Director to join its expanding Risk Management team. The IT Risk Director will have the opportunity to work closely with senior business leaders to drive enhancements and execute the company's global risk framework. This person will also have regular and direct access to the Global Chief Risk Officer, Executive Committee and Management Committee Members, Senior IT and Operational functional leaders. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The IT Risk Director is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process and market-leading proprietary systems along with all other key functions for the business. The IT Risk Director will be instrumental in establishing the ongoing monitoring of the IT-related risks for the portfolios under the businesses management, including Lloyd's of London syndicates and the company market. The role will serve in an oversight capacity over the breadth of the IT-related related risks across the Group. In addition to the standard risk categories (e.g. strategy, systems availability and integrity, cyber security and data confidentiality, access, service support, infrastructure and asset management), the IT Risk Director will be expected to work with the business to develop an approach to overseeing the use and opportunities relating to artificial intelligence. Key accountabilities The IT Risk Director will take primary responsibility for the following: Managing the quarterly risk review (QRR) and risk radar process for IT risk categories which are performed predominantly with the key function leaders and control owners Drafting IT inputs to regular reports to Boards, Board Committees and Management Committees across the Group Maintaining, enhancing and embedding the Information, Communication and Technology (ICT) Risk Framework, including the development of IT risk policies where required. Developing and embedding IT-related 2LOD risk policies and frameworks where required Coordinating impacts of IT operational and control activity impacting the risk register as well as related stakeholders including Compliance, Internal Audit and SOX (carriers) Taking the lead on IT Risk Incident responses Developing a working understanding of new IT-related risks or controls Keep the risk register (Decision Focus) current for IT-related risks, controls and accountability The IT Risk Director will support the Risk team in the following activities: Work collaboratively with the first line of defence to develop and enhance key risk policies, procedures and standards - including annual reviews Work collaboratively with the various non-IT business functions to consider impacts of IT systems, capabilities and controls Develop strong working relationships with key IT stakeholders including: Head of IT, Chief Technology Officer, Chief Data Officer, Head of IT Risk and Compliance (1LOD), Head of Infrastructure, Head of Cyber Security and others Develop and deliver IT risk training where appropriate and required Maintain strong working relationship with risk and control functions in partner organisations Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: The Fidelis Partnership Boards, Board Committees and Management Committees Fidelis Insurance Group - CRO, SOX Compliance Team, IT and Operations and Head of Internal Audit Asta Managing Agency as the managing agency for TFP Lloyd's business The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi Key service providers, including off-shore support in Noida, India Heads of functions across The Fidelis Partnership Skills & experience University degree, preferably in Computer Science, Information Technology, Mathematics, Science or Economics Strong preference for candidates with advanced degree or relevant industry qualifications (e.g., CISA, CRISC, CISM) Strong academic background and mathematical acumen Experience with industry standard IT risk management frameworks (e.g., NIST, ISO 27001, Cyber Essentials, COBIT, COSO) 10+ years' experience in the IT Risk sector (Risk Management, External Audit, Internal Audit), preferably with a strong understanding of the insurance industry Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM) Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business
Sep 02, 2025
Full time
About us Avencia Consulting are currently recruiting on behalf of a well known Insurer based in the City who are looking for an IT Risk Director to join the London office. The role The business is searching for a talented, experienced IT Risk Director to join its expanding Risk Management team. The IT Risk Director will have the opportunity to work closely with senior business leaders to drive enhancements and execute the company's global risk framework. This person will also have regular and direct access to the Global Chief Risk Officer, Executive Committee and Management Committee Members, Senior IT and Operational functional leaders. The Risk Management team covers a comprehensive view of enterprise risks including strategic, operational, service, regulatory and financial risks. The role will offer significant growth potential as part of a team that covers the entirety of the rapidly growing Group. The individual will be expected to act independently and to manage elements of the Risk Management Framework with little day-to-day oversight. The IT Risk Director is a senior position and will be expected to use their skills to help influence our nimble and innovative business. This role will provide unique insight and access into the world-class underwriting process and market-leading proprietary systems along with all other key functions for the business. The IT Risk Director will be instrumental in establishing the ongoing monitoring of the IT-related risks for the portfolios under the businesses management, including Lloyd's of London syndicates and the company market. The role will serve in an oversight capacity over the breadth of the IT-related related risks across the Group. In addition to the standard risk categories (e.g. strategy, systems availability and integrity, cyber security and data confidentiality, access, service support, infrastructure and asset management), the IT Risk Director will be expected to work with the business to develop an approach to overseeing the use and opportunities relating to artificial intelligence. Key accountabilities The IT Risk Director will take primary responsibility for the following: Managing the quarterly risk review (QRR) and risk radar process for IT risk categories which are performed predominantly with the key function leaders and control owners Drafting IT inputs to regular reports to Boards, Board Committees and Management Committees across the Group Maintaining, enhancing and embedding the Information, Communication and Technology (ICT) Risk Framework, including the development of IT risk policies where required. Developing and embedding IT-related 2LOD risk policies and frameworks where required Coordinating impacts of IT operational and control activity impacting the risk register as well as related stakeholders including Compliance, Internal Audit and SOX (carriers) Taking the lead on IT Risk Incident responses Developing a working understanding of new IT-related risks or controls Keep the risk register (Decision Focus) current for IT-related risks, controls and accountability The IT Risk Director will support the Risk team in the following activities: Work collaboratively with the first line of defence to develop and enhance key risk policies, procedures and standards - including annual reviews Work collaboratively with the various non-IT business functions to consider impacts of IT systems, capabilities and controls Develop strong working relationships with key IT stakeholders including: Head of IT, Chief Technology Officer, Chief Data Officer, Head of IT Risk and Compliance (1LOD), Head of Infrastructure, Head of Cyber Security and others Develop and deliver IT risk training where appropriate and required Maintain strong working relationship with risk and control functions in partner organisations Supporting the business to keep wind-down (resolution) plans current and relevant Key stakeholders include: The Fidelis Partnership Boards, Board Committees and Management Committees Fidelis Insurance Group - CRO, SOX Compliance Team, IT and Operations and Head of Internal Audit Asta Managing Agency as the managing agency for TFP Lloyd's business The Fidelis Partnership functional leaders in London, Dublin, Bermuda, Brussels and Abu Dhabi Key service providers, including off-shore support in Noida, India Heads of functions across The Fidelis Partnership Skills & experience University degree, preferably in Computer Science, Information Technology, Mathematics, Science or Economics Strong preference for candidates with advanced degree or relevant industry qualifications (e.g., CISA, CRISC, CISM) Strong academic background and mathematical acumen Experience with industry standard IT risk management frameworks (e.g., NIST, ISO 27001, Cyber Essentials, COBIT, COSO) 10+ years' experience in the IT Risk sector (Risk Management, External Audit, Internal Audit), preferably with a strong understanding of the insurance industry Excellent Microsoft Office skills, in particular Microsoft Excel, PowerPoint and PowerBI Experience working with Financial Regulators across multiple jurisdictions (e.g., PRA/FCA, CBI, BMA, FSRM) Must be a strong critical thinker who can interrogate the data to ensure it makes sense and provide challenge when required Must be able to balance working on detailed projects and maintaining the ability to step back to understand enterprise risks Must be able to respond positively during busy periods through multi-tasking and effective prioritization against needs of business
Hays
Group Tax Manager (full or part time)
Hays Colchester, Essex
Group Tax Manager - Colchester Your new company Global provider of outsourced business solutions Your new role The Group Tax Manager is based in the UK, reporting to the Group Financial Controller, with the responsibility of overseeing the group's tax affairs. As well as ensuing regulatory compliance, the role will look to add value by utilising tax incentives and the optimising the global structure whilst managing the group's tax risk profile. They will implement a robust tax governance program and provide support in areas that have material tax implications including M&A transactions, intra-group funding, corporate structure and transfer pricing. They will ensure that there is compliance with all filing obligations on a timely basis. There should also be an overview of accurate reporting of tax balances in accounts, as well as management of tax risk provisions. Your responsibilities: To improve the tax governance of the Group, ensuring robust processes and controls are implemented and maintained.To keep abreast of legislative changes and determine any effects that they may have on the Group, and plan accordingly.To ensure the comprehensive management of tax by agreeing roles and responsibilities between the various departments.To provide a stronger link to finance managers to ensure that tax requirements in local legislation are properly managed, including compliance requirements, withholding tax payments etc. To carry out finance manager training where appropriate and ensure that the relevant skills are owned by personnel with tax responsibilities.To ensure transfer pricing requirements are met, including the maintenance of master and local files, which will require all countries of operations with intra-group charges backed by legal agreements.To work with procurement to ensure tax costs are properly understood and relevant clauses inserted in contracts.To work with Treasury to ensure that the most tax efficient external and intra-group funding is maintained, taking account of transfer pricing concerns including Thin Capitalisation.To conduct regular reviews of corporate structure (including oversight of companies' tax residency) to ensure that the most tax efficient structure is present, especially given changes in Business streams and legislation.To maintain good relationships with external providers and ensure that fees are appropriately managed.To ensure tax compliance is kept up to date and manage any tax controversies with tax authorities.To maintain a tax risk register and update any tax provisions that should be reflected in statutory accounts, and which should be regularly reported to the audit committee, liaising with external auditors where required.To provide ongoing support for M&A, including how best to structure deals, complete due diligence and ensure that legal contracts are effective from a tax perspective.To review tax calculation and disclosure required for statutory accounts.To adhere to various reporting requirements and track any new requirements that may arise due to changes in Group size, including Senior Accounting Officer rules, determining tax strategy, country by country reporting, Pillar 2 etc.Assist with the Group's compliance program and training across the group What you'll need to succeed CA or CTA qualified.Strong technical and research skills with relevant experience within industry and/or practice.Functional excellence and strong communication and relationship building skills at all levels, across different nationalities.The ability to assimilate and present precise, accurate and timely data to management in both informal and formal situations.Enjoys challenging the status quo and looks for continuous improvement in delivering better business results.A self-starter with good problem-solving skills, a high level of accuracy and attention to detail.Strong presentation and negotiation skills in the context of dealing with tax authorities.Strong people management skills with the ability to train, mentor and develop staff and manage third party resources.Ability to influence the Senior Management team. What you'll get in return Competitive base salary25 days annual leavecompany contributory pension plancash back health care scheme, life assurancecar salary exchange schemePotential to progress within the company, with global opportunities updated regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 02, 2025
Full time
Group Tax Manager - Colchester Your new company Global provider of outsourced business solutions Your new role The Group Tax Manager is based in the UK, reporting to the Group Financial Controller, with the responsibility of overseeing the group's tax affairs. As well as ensuing regulatory compliance, the role will look to add value by utilising tax incentives and the optimising the global structure whilst managing the group's tax risk profile. They will implement a robust tax governance program and provide support in areas that have material tax implications including M&A transactions, intra-group funding, corporate structure and transfer pricing. They will ensure that there is compliance with all filing obligations on a timely basis. There should also be an overview of accurate reporting of tax balances in accounts, as well as management of tax risk provisions. Your responsibilities: To improve the tax governance of the Group, ensuring robust processes and controls are implemented and maintained.To keep abreast of legislative changes and determine any effects that they may have on the Group, and plan accordingly.To ensure the comprehensive management of tax by agreeing roles and responsibilities between the various departments.To provide a stronger link to finance managers to ensure that tax requirements in local legislation are properly managed, including compliance requirements, withholding tax payments etc. To carry out finance manager training where appropriate and ensure that the relevant skills are owned by personnel with tax responsibilities.To ensure transfer pricing requirements are met, including the maintenance of master and local files, which will require all countries of operations with intra-group charges backed by legal agreements.To work with procurement to ensure tax costs are properly understood and relevant clauses inserted in contracts.To work with Treasury to ensure that the most tax efficient external and intra-group funding is maintained, taking account of transfer pricing concerns including Thin Capitalisation.To conduct regular reviews of corporate structure (including oversight of companies' tax residency) to ensure that the most tax efficient structure is present, especially given changes in Business streams and legislation.To maintain good relationships with external providers and ensure that fees are appropriately managed.To ensure tax compliance is kept up to date and manage any tax controversies with tax authorities.To maintain a tax risk register and update any tax provisions that should be reflected in statutory accounts, and which should be regularly reported to the audit committee, liaising with external auditors where required.To provide ongoing support for M&A, including how best to structure deals, complete due diligence and ensure that legal contracts are effective from a tax perspective.To review tax calculation and disclosure required for statutory accounts.To adhere to various reporting requirements and track any new requirements that may arise due to changes in Group size, including Senior Accounting Officer rules, determining tax strategy, country by country reporting, Pillar 2 etc.Assist with the Group's compliance program and training across the group What you'll need to succeed CA or CTA qualified.Strong technical and research skills with relevant experience within industry and/or practice.Functional excellence and strong communication and relationship building skills at all levels, across different nationalities.The ability to assimilate and present precise, accurate and timely data to management in both informal and formal situations.Enjoys challenging the status quo and looks for continuous improvement in delivering better business results.A self-starter with good problem-solving skills, a high level of accuracy and attention to detail.Strong presentation and negotiation skills in the context of dealing with tax authorities.Strong people management skills with the ability to train, mentor and develop staff and manage third party resources.Ability to influence the Senior Management team. What you'll get in return Competitive base salary25 days annual leavecompany contributory pension plancash back health care scheme, life assurancecar salary exchange schemePotential to progress within the company, with global opportunities updated regularly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Deputy MLRO
Become
Deputy Money Laundering Reporting Officer (DMLRO) - £70k-£80k Hybrid - 3 Days in London Office Financial Services Industry - 2nd Line of Defence I am working with a growing, FCA-regulated financial services firm that's looking for a strong 2nd line of defence AML professional to step into a key Deputy MLRO role. This is an opportunity to take real ownership of the financial crime framework, working closely with the Head of Compliance & MLRO in a business that values expertise and autonomy. What's refreshing about this position is that it's not a crisis management role - the company is stable and compliant. Instead, the focus is on maintaining and strengthening AML processes , influencing stakeholders, and embedding best practice across the business. There are no direct reports , but there's a strong teaching and mentoring element, so you'll be helping colleagues understand and meet regulatory expectations. The Role Lead on AML policy and training initiatives Oversee transaction monitoring and SAR preparation Conduct AML risk assessments across products, services, and clients Act as the go-to SME for AML queries and regulatory engagement Prepare board and senior management reports, including the annual MLRO report The Ideal Candidate 7+ years in a 2nd line AML role within financial services Solid knowledge of JMLSG and FCA AML/CTF requirements Confident decision-maker who can work independently Excellent communicator who can influence and educate stakeholders Professional AML qualifications (e.g., CAMS, ICA) are a plus The Package £70k-£80k base salary Benefits include private medical, pension, health cash plan, enhanced parental leave, and more Hybrid working - 3 days in their central London office, 2 from home A collaborative environment with room to make the role your own If you're looking for a chance to own the financial crime agenda from a 2nd line perspective in a growing and supportive business, this is a role worth exploring.
Sep 01, 2025
Full time
Deputy Money Laundering Reporting Officer (DMLRO) - £70k-£80k Hybrid - 3 Days in London Office Financial Services Industry - 2nd Line of Defence I am working with a growing, FCA-regulated financial services firm that's looking for a strong 2nd line of defence AML professional to step into a key Deputy MLRO role. This is an opportunity to take real ownership of the financial crime framework, working closely with the Head of Compliance & MLRO in a business that values expertise and autonomy. What's refreshing about this position is that it's not a crisis management role - the company is stable and compliant. Instead, the focus is on maintaining and strengthening AML processes , influencing stakeholders, and embedding best practice across the business. There are no direct reports , but there's a strong teaching and mentoring element, so you'll be helping colleagues understand and meet regulatory expectations. The Role Lead on AML policy and training initiatives Oversee transaction monitoring and SAR preparation Conduct AML risk assessments across products, services, and clients Act as the go-to SME for AML queries and regulatory engagement Prepare board and senior management reports, including the annual MLRO report The Ideal Candidate 7+ years in a 2nd line AML role within financial services Solid knowledge of JMLSG and FCA AML/CTF requirements Confident decision-maker who can work independently Excellent communicator who can influence and educate stakeholders Professional AML qualifications (e.g., CAMS, ICA) are a plus The Package £70k-£80k base salary Benefits include private medical, pension, health cash plan, enhanced parental leave, and more Hybrid working - 3 days in their central London office, 2 from home A collaborative environment with room to make the role your own If you're looking for a chance to own the financial crime agenda from a 2nd line perspective in a growing and supportive business, this is a role worth exploring.
Head of Compliance
Concept Housing
Head of Compliance Birmingham Circa £66,420 per annum Full time Main Purpose of the Role The Head of Compliance serves as the strategic lead for the compliance function, working closely with the Director of Property Services to ensure a proactive and a robust compliance service. This role is critical in ensuring that all legal, statutory, contractual, and regulatory obligations are met. As the postholder you will develop a culture that consistently delivers a high-quality service, prioritising safe outcomes for our residents and stakeholders. In this role you will oversee compliance audits and monitor systems to maintain accurate record keeping, and ensure all asset information supports regulatory compliance and our asset management objectives. Collaboration is key, as the Head of Compliance you will work closely with our senior management team and our external partners. The role also involves producing regular performance reports and embedding key performance indicators to demonstrate compliance. Your ability to lead and develop skills within the team will be essential. Key Responsibilities You will be responsible for the continuous development of policies, procedures, and processes that enhance safety and compliance. A key part of your role will be to ensure a robust contract management framework is in place, supported by clear performance metrics and reporting. Your ability to translate complex technical advice into practical guidance will be essential, enabling colleagues, residents, and stakeholders to understand and act on compliance requirements. You will also oversee the maintenance of asset management data, ensuring records are accurate and systems deliver effective management information. Building strong relationships across the organisation and with external partners will be vital to maintain a culture of compliance. You will champion service improvement, identify innovative solutions and contribute to wider projects that support asset safety, maintenance, and financial sustainability. As Head of Compliance, you will lead a team of managers and officers to ensure statutory compliance is maintained company wide. You will work collaboratively with colleagues to deliver consistent and safe outcomes while also overseeing contractor relationships, ensuring that all external arrangements meet expected standards through regular auditing and performance checks. In addition, you will deputise for the Director of Property Services when required and attend board or committee meetings to provide strategic input and updates on compliance performance. The desirable skills and experience for this role are: A relevant advanced qualification in property, estates management, facilities, surveying, or similar e.g. RICS, CIOB Awareness of asset management principles Awareness and experience of health and safety principles in a compliance orientated environment. Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible. If you have any questions or would like an informal chat about the role of Head of Compliance, please contact HR.
Sep 01, 2025
Full time
Head of Compliance Birmingham Circa £66,420 per annum Full time Main Purpose of the Role The Head of Compliance serves as the strategic lead for the compliance function, working closely with the Director of Property Services to ensure a proactive and a robust compliance service. This role is critical in ensuring that all legal, statutory, contractual, and regulatory obligations are met. As the postholder you will develop a culture that consistently delivers a high-quality service, prioritising safe outcomes for our residents and stakeholders. In this role you will oversee compliance audits and monitor systems to maintain accurate record keeping, and ensure all asset information supports regulatory compliance and our asset management objectives. Collaboration is key, as the Head of Compliance you will work closely with our senior management team and our external partners. The role also involves producing regular performance reports and embedding key performance indicators to demonstrate compliance. Your ability to lead and develop skills within the team will be essential. Key Responsibilities You will be responsible for the continuous development of policies, procedures, and processes that enhance safety and compliance. A key part of your role will be to ensure a robust contract management framework is in place, supported by clear performance metrics and reporting. Your ability to translate complex technical advice into practical guidance will be essential, enabling colleagues, residents, and stakeholders to understand and act on compliance requirements. You will also oversee the maintenance of asset management data, ensuring records are accurate and systems deliver effective management information. Building strong relationships across the organisation and with external partners will be vital to maintain a culture of compliance. You will champion service improvement, identify innovative solutions and contribute to wider projects that support asset safety, maintenance, and financial sustainability. As Head of Compliance, you will lead a team of managers and officers to ensure statutory compliance is maintained company wide. You will work collaboratively with colleagues to deliver consistent and safe outcomes while also overseeing contractor relationships, ensuring that all external arrangements meet expected standards through regular auditing and performance checks. In addition, you will deputise for the Director of Property Services when required and attend board or committee meetings to provide strategic input and updates on compliance performance. The desirable skills and experience for this role are: A relevant advanced qualification in property, estates management, facilities, surveying, or similar e.g. RICS, CIOB Awareness of asset management principles Awareness and experience of health and safety principles in a compliance orientated environment. Please note that interviews may be arranged throughout the application period, and as such, the vacancy could close at short notice. All applicants will be notified of the outcome of their application, so we encourage interested candidates to apply as soon as possible. If you have any questions or would like an informal chat about the role of Head of Compliance, please contact HR.
Niyaa People Ltd
Compliance Supervisor
Niyaa People Ltd Luton, Bedfordshire
We are actively looking for a Compliance Supervisor to join a social housing provider on a permanent basis in the Luton area. In return you will receive, flexible working, pension scheme, company sick pay and personal development support. As the Compliance Supervisor, you will be: Delivering the compliance frameworks across the residential properties focusing on the fire safety, health and safety, gas and electrical Day to day management of the regulatory compliance including property and corporate safety Coordinating schedules with contractors and tenants ensuring all inspections and remedial works are conducted in a timely matter Supervise the team of administrators checking the certificates and data input Experience and qualifications: Social housing experience Fire safety and H&S experience is key Experience in a management team in compliance NEBOSH General or IOSH In return as the Compliance Supervisor you will receive: 47,000 annual salary Flexible hours Mileage covered for any site inspections Pension scheme Annual leave scheme Company sick pay Support on personal development and progression We are keen to see CVs from Compliance Supervisor, Compliance Manager, Senior Compliance Officer, Senior Fire Safety Advisor If this role appeals to you then please apply now or contact Lexie on (phone number removed) or email on removed)
Sep 01, 2025
Full time
We are actively looking for a Compliance Supervisor to join a social housing provider on a permanent basis in the Luton area. In return you will receive, flexible working, pension scheme, company sick pay and personal development support. As the Compliance Supervisor, you will be: Delivering the compliance frameworks across the residential properties focusing on the fire safety, health and safety, gas and electrical Day to day management of the regulatory compliance including property and corporate safety Coordinating schedules with contractors and tenants ensuring all inspections and remedial works are conducted in a timely matter Supervise the team of administrators checking the certificates and data input Experience and qualifications: Social housing experience Fire safety and H&S experience is key Experience in a management team in compliance NEBOSH General or IOSH In return as the Compliance Supervisor you will receive: 47,000 annual salary Flexible hours Mileage covered for any site inspections Pension scheme Annual leave scheme Company sick pay Support on personal development and progression We are keen to see CVs from Compliance Supervisor, Compliance Manager, Senior Compliance Officer, Senior Fire Safety Advisor If this role appeals to you then please apply now or contact Lexie on (phone number removed) or email on removed)
Risk and Compliance Manager
Law Support Ltd
We are working alongside a real estate investment management firm and they are seeking a risk and compliance manager to join on a permanent basis. The successful individual will be responsible for managing and reporting on all risk matters to the risk and compliance committee and board and providing compliance and regulatory technical advice and training to all employees. You will be the MLRO and data protection officer and will be responsible for all compliance activities across the business. The role holder will develop a comprehensive compliance strategy that aligns with the business strategy and manage the regulatory and reputational risk of the organisation. You will provide appropriate guidance and advice to the board on regulatory, business and reputational risks. A key element will require you to maintain compliance with FCA regulations (including AML, marketing documentation/financial promotion and the FCA senior managers and certification Regime), AIFMD and MiFID II. Applicants will have gained a university degree or relevant professional qualifications such as ICA, ACAMS, or CCEP and will bring with them extensive experience of carrying out similar roles. Extensive knowledge of financial services regulations and industry best practices is essential including experience in leading compliance investigations. First class leadership and stakeholder management skills is essential coupled with the ability to confidently challenge and influence, including at board level. Please apply with your CV for full details of this vacancy.
Sep 01, 2025
Full time
We are working alongside a real estate investment management firm and they are seeking a risk and compliance manager to join on a permanent basis. The successful individual will be responsible for managing and reporting on all risk matters to the risk and compliance committee and board and providing compliance and regulatory technical advice and training to all employees. You will be the MLRO and data protection officer and will be responsible for all compliance activities across the business. The role holder will develop a comprehensive compliance strategy that aligns with the business strategy and manage the regulatory and reputational risk of the organisation. You will provide appropriate guidance and advice to the board on regulatory, business and reputational risks. A key element will require you to maintain compliance with FCA regulations (including AML, marketing documentation/financial promotion and the FCA senior managers and certification Regime), AIFMD and MiFID II. Applicants will have gained a university degree or relevant professional qualifications such as ICA, ACAMS, or CCEP and will bring with them extensive experience of carrying out similar roles. Extensive knowledge of financial services regulations and industry best practices is essential including experience in leading compliance investigations. First class leadership and stakeholder management skills is essential coupled with the ability to confidently challenge and influence, including at board level. Please apply with your CV for full details of this vacancy.
Crewing Manager
Red - Specialist Recruitment Clydebank, Dunbartonshire
We are thrilled to offer an exciting permanent opportunity for a Crewing Manager to join our maritime client based in Glasgow. As Crewing Manager, you will be accountable for effective crew management activities, ensuring safety, compliance, and client engagement with a focus on delivering industry leading service. A key focus of this position is ensuring compliance with MLC, STCW, and flag state regulations, while driving crew retention, career development, and workforce stability to support safe and efficient ship operations. THE SUCCESSFUL APPLICANT Degree qualified or equivalent experience within the crewing sphere. Up to 10 years exprerience within crewing management function. Exposure to working with tanker vessels. Extensive knowledge and understanding of regulatory frameworks including MLC, ISM, STCW amongst others. Extensive experience managing both internal and external stakeholders, with an ability to influence and negotiate as required. Proven client facing/customer service skills with experience managing complex and challenging situations. Proven experience delivering against KPI s/SLAs with a focus on client engagement and deliverables. Excellent interpersonal skills with an ability to tailor communication style as required Ability to manage multiple demands within the crewing function and manage complex problems without the need to escalate. JOB DESCRIPTION Client focus with accountability for managing client enquires and expectations on all personnel functions. Overall accountability and responsibility for audit requirements within the Personnel team locally, including ISM, STCW, MLC, ISO, SOC, TMSA and other regulatory bodies. Oversee succession planning for senior officers and critical fleet roles to ensure a sustainable talent pipeline. People management responsibility for a team in Glasgow including appraisal and performance requirements. Responsibility for the continued development of direct reports in the crewing team, including wider succession and workforce planning, engaging in all Company initiatives as required. Act as a Company ambassador, representing the Company and promoting our core values and behaviours, ensuring consistency and integrity in all communications and interactions. Lead crew retention, performance, and engagement metrics, identifying areas for improvement. Communicate regulatory and policy changes to all stakeholders and report any impact on service provision. Drive continuous improvement initiatives within the teams both in Glasgow, Mumbai and all manning offices leveraging on best practice and technology Drive improvements with COMPAS, including scheduling and other crewing capabilities, to drive greater efficiency Accountability to manage scheduling cost requirements as directed by the Fleet Manager. Deputise as required for the Head of Marine Personnel - Operations in their absence. Oversee the end-to-end seafarer journey in relation to disciplinary and Personnel matters - ensuring compliance against P010 procedures and regulatory requirements. Responsible for implementation of the strategy set by the Head of Marine Personnel Operations with respect to the service delivery of the satellite offices. Accountable for MLC compliance with respect to crewing operations including DMLC II compliance. Oversee Standards for Training, Certificate and Watchkeeping Convention (STCW), including certification requirements by rank, updates as well as ensuring greater knowledge and understanding within the local manning team. Ensure continuous professional development for seafarers, aligning training programs with operational needs and regulatory changes. Drive the adoption of technology and digital solutions to enhance crew competence, training delivery, and performance tracking. Attend and represent the Company as required, at network and client functions, with a focus on continually developing professional network both in the UK and internationally. REMUNERATION PACKAGE ON OFFER Competitive Salary and Benefits Package.
Sep 01, 2025
Full time
We are thrilled to offer an exciting permanent opportunity for a Crewing Manager to join our maritime client based in Glasgow. As Crewing Manager, you will be accountable for effective crew management activities, ensuring safety, compliance, and client engagement with a focus on delivering industry leading service. A key focus of this position is ensuring compliance with MLC, STCW, and flag state regulations, while driving crew retention, career development, and workforce stability to support safe and efficient ship operations. THE SUCCESSFUL APPLICANT Degree qualified or equivalent experience within the crewing sphere. Up to 10 years exprerience within crewing management function. Exposure to working with tanker vessels. Extensive knowledge and understanding of regulatory frameworks including MLC, ISM, STCW amongst others. Extensive experience managing both internal and external stakeholders, with an ability to influence and negotiate as required. Proven client facing/customer service skills with experience managing complex and challenging situations. Proven experience delivering against KPI s/SLAs with a focus on client engagement and deliverables. Excellent interpersonal skills with an ability to tailor communication style as required Ability to manage multiple demands within the crewing function and manage complex problems without the need to escalate. JOB DESCRIPTION Client focus with accountability for managing client enquires and expectations on all personnel functions. Overall accountability and responsibility for audit requirements within the Personnel team locally, including ISM, STCW, MLC, ISO, SOC, TMSA and other regulatory bodies. Oversee succession planning for senior officers and critical fleet roles to ensure a sustainable talent pipeline. People management responsibility for a team in Glasgow including appraisal and performance requirements. Responsibility for the continued development of direct reports in the crewing team, including wider succession and workforce planning, engaging in all Company initiatives as required. Act as a Company ambassador, representing the Company and promoting our core values and behaviours, ensuring consistency and integrity in all communications and interactions. Lead crew retention, performance, and engagement metrics, identifying areas for improvement. Communicate regulatory and policy changes to all stakeholders and report any impact on service provision. Drive continuous improvement initiatives within the teams both in Glasgow, Mumbai and all manning offices leveraging on best practice and technology Drive improvements with COMPAS, including scheduling and other crewing capabilities, to drive greater efficiency Accountability to manage scheduling cost requirements as directed by the Fleet Manager. Deputise as required for the Head of Marine Personnel - Operations in their absence. Oversee the end-to-end seafarer journey in relation to disciplinary and Personnel matters - ensuring compliance against P010 procedures and regulatory requirements. Responsible for implementation of the strategy set by the Head of Marine Personnel Operations with respect to the service delivery of the satellite offices. Accountable for MLC compliance with respect to crewing operations including DMLC II compliance. Oversee Standards for Training, Certificate and Watchkeeping Convention (STCW), including certification requirements by rank, updates as well as ensuring greater knowledge and understanding within the local manning team. Ensure continuous professional development for seafarers, aligning training programs with operational needs and regulatory changes. Drive the adoption of technology and digital solutions to enhance crew competence, training delivery, and performance tracking. Attend and represent the Company as required, at network and client functions, with a focus on continually developing professional network both in the UK and internationally. REMUNERATION PACKAGE ON OFFER Competitive Salary and Benefits Package.
Michael Page
Compliance Officer - Investments (Retail)
Michael Page City, London
Temp to perm Compliance Officer vacancy, within the retail arm of an investment management firm. Client Details Global investment management firm. Role is hybrid and based in London. Description Conduct compliance reviews and sign-offs. Support as compliance liaison for any projects undertaken by the business. Provide advice to the business on all aspects of the regulatory framework applicable to UCITS managers. Design and deliver training on compliance and regulatory topics to be delivered at all levels of the business from new joiners through to senior management. Ad-hoc project work. Profile A successful Compliance Officer should have: Previous experience in a compliance role within the Retail Investment Management space. A strong understanding of regulatory frameworks and compliance standards. Bachelor's degree with an outstanding academic record from a reputable university. Self-starter with high standards, resilience, stamina, determination and perseverance. Job Offer Competitive daily rate of approximately 500+, depending on experience. Opportunity to work with a respected organisation in the financial services industry. Temporary role offering flexibility and hybrid working.
Sep 01, 2025
Seasonal
Temp to perm Compliance Officer vacancy, within the retail arm of an investment management firm. Client Details Global investment management firm. Role is hybrid and based in London. Description Conduct compliance reviews and sign-offs. Support as compliance liaison for any projects undertaken by the business. Provide advice to the business on all aspects of the regulatory framework applicable to UCITS managers. Design and deliver training on compliance and regulatory topics to be delivered at all levels of the business from new joiners through to senior management. Ad-hoc project work. Profile A successful Compliance Officer should have: Previous experience in a compliance role within the Retail Investment Management space. A strong understanding of regulatory frameworks and compliance standards. Bachelor's degree with an outstanding academic record from a reputable university. Self-starter with high standards, resilience, stamina, determination and perseverance. Job Offer Competitive daily rate of approximately 500+, depending on experience. Opportunity to work with a respected organisation in the financial services industry. Temporary role offering flexibility and hybrid working.
Goodman Masson
Repairs & Maintenance Manager
Goodman Masson
Repairs & Maintenance Manager Salary: £63,222 + benefits Location: Hybrid I m currently supporting a well-respected housing provider in their search for an experienced Repairs & Maintenance Manager to lead their in-house DLO and contractor partnerships. This is a senior leadership role with full accountability for driving performance, customer satisfaction, and service excellence across a large repairs function. The successful candidate will oversee a dedicated team, including Repairs Officers, a Repairs Project Manager, and a large in-house trade workforce , while also managing external contractor relationships. Key responsibilities will include: Leading the delivery of a high-quality, customer-focused repairs & maintenance service. Developing and implementing service strategies to ensure top-quartile performance nationally. Managing budgets, financial planning, procurement, and contracts within the service. Driving continuous improvement and innovation across the DLO. Ensuring compliance with all Health & Safety and regulatory requirements. Promoting a culture of accountability, collaboration, and customer focus. This is an opportunity to play a pivotal role in shaping the long-term success of a housing organisation that is committed to service excellence, innovation, and making a positive impact in their community. The package includes: Salary of £63,222 25 days annual leave (rising to 30 with service) A generous pension scheme with strong employer contributions A reward scheme with access to discounts and offers Professional development support and opportunities for progression If you re a proven leader in repairs and maintenance management with a track record of delivering results in a housing, property, or local authority setting, I d love to hear from you. Please reach out to (url removed) for a confidential discussion.
Sep 01, 2025
Full time
Repairs & Maintenance Manager Salary: £63,222 + benefits Location: Hybrid I m currently supporting a well-respected housing provider in their search for an experienced Repairs & Maintenance Manager to lead their in-house DLO and contractor partnerships. This is a senior leadership role with full accountability for driving performance, customer satisfaction, and service excellence across a large repairs function. The successful candidate will oversee a dedicated team, including Repairs Officers, a Repairs Project Manager, and a large in-house trade workforce , while also managing external contractor relationships. Key responsibilities will include: Leading the delivery of a high-quality, customer-focused repairs & maintenance service. Developing and implementing service strategies to ensure top-quartile performance nationally. Managing budgets, financial planning, procurement, and contracts within the service. Driving continuous improvement and innovation across the DLO. Ensuring compliance with all Health & Safety and regulatory requirements. Promoting a culture of accountability, collaboration, and customer focus. This is an opportunity to play a pivotal role in shaping the long-term success of a housing organisation that is committed to service excellence, innovation, and making a positive impact in their community. The package includes: Salary of £63,222 25 days annual leave (rising to 30 with service) A generous pension scheme with strong employer contributions A reward scheme with access to discounts and offers Professional development support and opportunities for progression If you re a proven leader in repairs and maintenance management with a track record of delivering results in a housing, property, or local authority setting, I d love to hear from you. Please reach out to (url removed) for a confidential discussion.
Domus Recruitment Ltd
Chief Operating Officer
Domus Recruitment Ltd Harrogate, Yorkshire
We have partnered with a leading Health and Social care provider in the North. Supporting Adults with Learning Disabilities and Autism Are you an inspiring, strategic leader with a passion for delivering high-quality, person-led services?We're looking for a visionary Chief Operations Officer to join our senior leadership team and help drive forward our ambitious plans for sustainable growth and operational excellence.Working closely with our CEO and Director of Finance, you'll be at the forefront of evolving and scaling our service delivery model, ensuring compliance, quality, and innovation across the organisation. Key Responsibilities Lead and inspire operational teams to deliver personalised, compliant, and high-quality services.Develop and implement innovative service delivery models to drive efficiency and growth.Oversee daily operations, working closely with Executives across service delivery, compliance, ICT, marketing, sales, and finance.Design and execute strategic plans that align with our vision and promote a culture of continuous improvement.Build strong partnerships with stakeholders, commissioning bodies, and external vendors.Monitor performance metrics, ensure regulatory compliance, and lead business change initiatives.Participate in strategic expansion and new venture development. Key Requirements A track record of leadership success in delivering person-centred services within a complex, multi-site environment.Strong commercial acumen with a deep understanding of the social care landscape and regulatory frameworks (e.g. CQC, Mental Capacity Act).Proven experience in driving change, improving performance, and delivering sustainable growth.Excellent interpersonal, organisational, and problem-solving skills.Emotionally resilient, physically fit, and able to work flexibly in line with operational demands.A collaborative and motivational leadership style with the ability to develop and inspire teams. Why Join Us? Impactful Work: Help shape the future of person-led support services.Leadership Role: Be part of a highly experienced senior team with scope for progression.Flexible Working: Office/flexible hybrid model to support work-life balance.Benefits: £65,000 - £70,000 salary, 3% pension contribution, 20 days annual leave + Bank Holidays. If you are interested in the above COO vacancy, please apply or call Cameron Lawrie at Domus Recruitment As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month
Sep 01, 2025
Full time
We have partnered with a leading Health and Social care provider in the North. Supporting Adults with Learning Disabilities and Autism Are you an inspiring, strategic leader with a passion for delivering high-quality, person-led services?We're looking for a visionary Chief Operations Officer to join our senior leadership team and help drive forward our ambitious plans for sustainable growth and operational excellence.Working closely with our CEO and Director of Finance, you'll be at the forefront of evolving and scaling our service delivery model, ensuring compliance, quality, and innovation across the organisation. Key Responsibilities Lead and inspire operational teams to deliver personalised, compliant, and high-quality services.Develop and implement innovative service delivery models to drive efficiency and growth.Oversee daily operations, working closely with Executives across service delivery, compliance, ICT, marketing, sales, and finance.Design and execute strategic plans that align with our vision and promote a culture of continuous improvement.Build strong partnerships with stakeholders, commissioning bodies, and external vendors.Monitor performance metrics, ensure regulatory compliance, and lead business change initiatives.Participate in strategic expansion and new venture development. Key Requirements A track record of leadership success in delivering person-centred services within a complex, multi-site environment.Strong commercial acumen with a deep understanding of the social care landscape and regulatory frameworks (e.g. CQC, Mental Capacity Act).Proven experience in driving change, improving performance, and delivering sustainable growth.Excellent interpersonal, organisational, and problem-solving skills.Emotionally resilient, physically fit, and able to work flexibly in line with operational demands.A collaborative and motivational leadership style with the ability to develop and inspire teams. Why Join Us? Impactful Work: Help shape the future of person-led support services.Leadership Role: Be part of a highly experienced senior team with scope for progression.Flexible Working: Office/flexible hybrid model to support work-life balance.Benefits: £65,000 - £70,000 salary, 3% pension contribution, 20 days annual leave + Bank Holidays. If you are interested in the above COO vacancy, please apply or call Cameron Lawrie at Domus Recruitment As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month
Hays
Compliance Administrator
Hays Swadlincote, Derbyshire
Compliance Administrator up to £31k Hybrid Role purpose: The Compliance Officer plays a crucial role in ensuring the organisation operates in full accordance with all relevant UK laws, regulations, and sector best practices. The role protects the charity's reputation and public trust by implementing, maintaining, and improving compliance systems covering statutory obligations, safeguarding, GDPR and data protection, complaints handling, and website & social media content compliance. Working closely with senior managers, the postholder fosters a culture of accountability, transparency, and ethical conduct - enabling us to deliver its mission with integrity and legal compliance. The post holder is responsible for managing the compliance and complaints mailboxes and is the main point of contact for all compliance queries. Main Duties and Responsibilities: Compliance/GDPR Administration •Facilitate the timely signing of funding contracts and other legal agreements/documents using electronic signature software, proactively ensuring that documents are received by the appropriate parties and signed copies are saved to file •Assist in the identification and procurement of software that meets GDPR requirements •Draft, review and manage Data Sharing Agreements with third parties and partners to ensure that all data transfers comply with UK GDPR and organisational policies •Lead on and drive completion of Data Protection Impact Assessments to identify and mitigate privacy risks related to new or changed data processing activities or new services •Maintain oversight of GDPR compliance documentation and records to demonstrate accountability •Support ongoing monitoring and updating of GDPR policies/procedures, ensuring they reflect current regulations and best practice •Manage and coordinate operational components of security incident management, including response and reporting •Ensure the organisation complies with data breach and subject access request procedures, liaising with all relevant parties including clients •Manage and maintain the Information Asset Register, working with our services to identify information assets, evaluate risks, determine appropriate security measures and audit information provided Complaints Handling: •Review and maintain a robust complaint handling process in line with regulatory requirements and best practices •Oversee the timely and effective resolution of complaints, proactively liaising with internal teams and clients to investigate complaints, ensuring deadlines for responses are met •Provide regular reports on complaints metrics and provide insights to management •Identify and recommend improvements based on complaints analysis to improve processes, as appropriate Policy & Procedure Management •Draft, review, and update policies and procedures, as required •Monitor changes in regulation, ensuring internal policies align with UK data protection law •Assist with provision of due diligence information to funders and other stakeholders, as required •Liaise with service delivery partners to obtain due diligence information, as appropriate Website & Social Media Content Management: •Oversee and manage content on our websites to ensure compliance with legal, ethical and brand guidelines •Oversee the development of social media policies that align with compliance requirements •Superuser responsibility for social media channels •Monitor social media channels for compliance with internal guidelines and external regulations and collaborate with service teams to ensure that promotional content adheres to compliance standards •Conduct regular audits of website and social media content for compliance risks What you will need •You will have specialist experience in a compliance role with GDPR expertise. •Good understanding of regulatory requirements and data privacy •Proven knowledge of MS 365 applications •Experience of compliant handling •Excellent analytical and problem-solving •Outstanding written and verbal skills •Experience of conducting internal audits is ideal but not essential What you will get in return Hybrid role - 37.5 hours a week Up to £31k If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 01, 2025
Full time
Compliance Administrator up to £31k Hybrid Role purpose: The Compliance Officer plays a crucial role in ensuring the organisation operates in full accordance with all relevant UK laws, regulations, and sector best practices. The role protects the charity's reputation and public trust by implementing, maintaining, and improving compliance systems covering statutory obligations, safeguarding, GDPR and data protection, complaints handling, and website & social media content compliance. Working closely with senior managers, the postholder fosters a culture of accountability, transparency, and ethical conduct - enabling us to deliver its mission with integrity and legal compliance. The post holder is responsible for managing the compliance and complaints mailboxes and is the main point of contact for all compliance queries. Main Duties and Responsibilities: Compliance/GDPR Administration •Facilitate the timely signing of funding contracts and other legal agreements/documents using electronic signature software, proactively ensuring that documents are received by the appropriate parties and signed copies are saved to file •Assist in the identification and procurement of software that meets GDPR requirements •Draft, review and manage Data Sharing Agreements with third parties and partners to ensure that all data transfers comply with UK GDPR and organisational policies •Lead on and drive completion of Data Protection Impact Assessments to identify and mitigate privacy risks related to new or changed data processing activities or new services •Maintain oversight of GDPR compliance documentation and records to demonstrate accountability •Support ongoing monitoring and updating of GDPR policies/procedures, ensuring they reflect current regulations and best practice •Manage and coordinate operational components of security incident management, including response and reporting •Ensure the organisation complies with data breach and subject access request procedures, liaising with all relevant parties including clients •Manage and maintain the Information Asset Register, working with our services to identify information assets, evaluate risks, determine appropriate security measures and audit information provided Complaints Handling: •Review and maintain a robust complaint handling process in line with regulatory requirements and best practices •Oversee the timely and effective resolution of complaints, proactively liaising with internal teams and clients to investigate complaints, ensuring deadlines for responses are met •Provide regular reports on complaints metrics and provide insights to management •Identify and recommend improvements based on complaints analysis to improve processes, as appropriate Policy & Procedure Management •Draft, review, and update policies and procedures, as required •Monitor changes in regulation, ensuring internal policies align with UK data protection law •Assist with provision of due diligence information to funders and other stakeholders, as required •Liaise with service delivery partners to obtain due diligence information, as appropriate Website & Social Media Content Management: •Oversee and manage content on our websites to ensure compliance with legal, ethical and brand guidelines •Oversee the development of social media policies that align with compliance requirements •Superuser responsibility for social media channels •Monitor social media channels for compliance with internal guidelines and external regulations and collaborate with service teams to ensure that promotional content adheres to compliance standards •Conduct regular audits of website and social media content for compliance risks What you will need •You will have specialist experience in a compliance role with GDPR expertise. •Good understanding of regulatory requirements and data privacy •Proven knowledge of MS 365 applications •Experience of compliant handling •Excellent analytical and problem-solving •Outstanding written and verbal skills •Experience of conducting internal audits is ideal but not essential What you will get in return Hybrid role - 37.5 hours a week Up to £31k If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

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