Contract type Permanent Location Whittington Hours Full time (37.5 hours per week) Annual salary B1 £25,263.19 to £26,651.49 Review date 07/09/2025 The Governance Assurance Administrator role supports St Giles Hospice Group and non-clinical governance with vital administrative tasks. The role is pivotal in ensuring and maintaining high standards of operational governance. You will provide administrative and coordination support for the governance processes to ensure the effectiveness of the operational governance framework. You will be responsible for a wide range of end-to-end administrative tasks, coordinating and facilitating meetings, and associated reporting related to operational governance and assurance activities, ensuring compliance with policies, procedures and regulations. Qualifications Desirable Educated to A-Level grade C or above, or equivalent qualification Knowledge and experience Essential Experience of working with and providing high level administrative support to Senior and Executive management Experience of diary management for multiple colleagues/senior management team Experience in assisting with projects, tracking progress, and supporting cross-functional teams Excellent working knowledge of good governance practices in an organisation Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software Experience of working with staff at all levels of seniority Desirable Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc. A good understanding of the health and social care environment and the roles and responsibilities within it Experience/knowledge of risk management Values Exhibits our hospice values and behaviours Skills Essential Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure A meticulous approach to handling tasks and managing complex diaries and documents Experience in handling sensitive information with the highest level of confidentiality and professionalism Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT Ability to work on own initiative, working under minimum supervision and at pace Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate Ability to inspire confidence of colleagues, particularly senior management Effective organiser, planning ahead to meet deadlines for report production and meetings Attention to detail and accuracy Problem-solving and analytical skills Personal Attributes Empathetic Emotionally intelligent Team player Able to work under pressure Collaborative Professional and courteous manner Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Sep 06, 2025
Full time
Contract type Permanent Location Whittington Hours Full time (37.5 hours per week) Annual salary B1 £25,263.19 to £26,651.49 Review date 07/09/2025 The Governance Assurance Administrator role supports St Giles Hospice Group and non-clinical governance with vital administrative tasks. The role is pivotal in ensuring and maintaining high standards of operational governance. You will provide administrative and coordination support for the governance processes to ensure the effectiveness of the operational governance framework. You will be responsible for a wide range of end-to-end administrative tasks, coordinating and facilitating meetings, and associated reporting related to operational governance and assurance activities, ensuring compliance with policies, procedures and regulations. Qualifications Desirable Educated to A-Level grade C or above, or equivalent qualification Knowledge and experience Essential Experience of working with and providing high level administrative support to Senior and Executive management Experience of diary management for multiple colleagues/senior management team Experience in assisting with projects, tracking progress, and supporting cross-functional teams Excellent working knowledge of good governance practices in an organisation Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software Experience of working with staff at all levels of seniority Desirable Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc. A good understanding of the health and social care environment and the roles and responsibilities within it Experience/knowledge of risk management Values Exhibits our hospice values and behaviours Skills Essential Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure A meticulous approach to handling tasks and managing complex diaries and documents Experience in handling sensitive information with the highest level of confidentiality and professionalism Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT Ability to work on own initiative, working under minimum supervision and at pace Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate Ability to inspire confidence of colleagues, particularly senior management Effective organiser, planning ahead to meet deadlines for report production and meetings Attention to detail and accuracy Problem-solving and analytical skills Personal Attributes Empathetic Emotionally intelligent Team player Able to work under pressure Collaborative Professional and courteous manner Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
Sep 04, 2025
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 15.05.2025 We have an exciting opportunity for an Associate Project Director to join our team within Vistry Services Strategic Land, at our Brentwood office and on-site in Chelmsford. As our Associate Project Director, you will be responsible for the ongoing delivery of our flagship project at Beaulieu to completion, responsible for budget control, on-site infrastructure delivery and project management. Additionally, project lead for a number of smaller sites, as well as Technical/Development support for the wider Strategic Land team. The role will suit an experienced Technical/Construction/Development specialist with a history of successfully delivering complex consortium projects at scale, focused on the on-site technical/engineering delivery. This position will report to the Head of Technical. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs to include Maths and English Experience in the provision of strategic infrastructure History of delivery from land acquisition to adoption Experience of financial modelling and budget control An ability to prioritize and delegate as appropriate A general background knowledge in development, civil and project management Excellent knowledge of Section 38, 104 and 278 Adoption Agreements Procuring multi-utility packages and an understanding of statutory service wayleaves and easements An understanding of contract procurement under ICC and NEC forms of contract Excellent communication and project management Strong interpersonal skills to build relationships across all internal and external parties Highly organized, motivated and goal-orientated Full diving licence Desirable Degree in appropriate field Membership of a professional body Confident in their own abilities Can make informed decisions under pressure Ability to see opportunities to value engineer where opportunities arise Working knowledge of Health and Safety best practice Prince 2 Foundation/Practitioner More about the Associate Project Director role Project Lead for a flagship scheme with significant infrastructure delivery and oversight of 2 on-site Project Managers. The delivery of primary infrastructure to serve both internal and external land sales across our portfolio. Taking responsibility for and supporting the cost consultant and contract administrator and working with NEC and ICC forms of contract with a Principal Contractor. Manage, review and maintain the financial viability of each development and ensure technical budgets and cost to completes are forecast and robustly controlled, whilst liaising with the Financial Analysis team feeding into longer term budgets and forecasts. Lead and support a Vistry team where necessary in the delivery, maintenance and adoption of roads, drainage and open spaces. Programme, risk and opportunity registers and exit strategies are to be maintained in the agreed Strategic Land format for regular review. Ensure all contractual and legal requirements are logged, tracked and delivered for allocated developments. Secure pre and post start activities and planning conditions to be discharged via liaison with the Planning Team, Land Team and Local Planning Officer. Secure internal governance approval and ensure that all other necessary permissions have been applied for and secured to prevent delays occurring to start on site and project delivery. Work collaboratively with Vistry operating regions and other housebuilders, to enable their housebuilding delivery through efficient sitewide project management. Provide visibility across Vistry Group and operating Regions as to progress against target milestones. Manage consultant expenditure within the project budget. Show a strong team ethic within a multi-skilled Strategic Land team, demonstrating Vistry's core values of Integrity, Caring and Quality. Be an ambassador for Vistry and Strategic Land to our customers, subcontractors, statutory authorities and the general public. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. Benefits Annual Leave Enjoy 28 days' holiday
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Reporting into our ICT Infrastructure Manager, you'll maintain and support our UK infrastructure, aiding in the transition to cloud services. A collaborative, proactive attitude is essential, as you will work closely with the business to ensure new technologies align with our strategic goals and ICT governance framework. Our role Designing, deploying, and managing secure, scalable, and robust cloud environments. Implementing and optimising cloud infrastructure for best cost, performance, and security. Developing scripts for automating cloud/server functions. Developing & Maintaining integrations with our Azure environment. Collaborating with IT security to monitor the company's cloud privacy. Maintain and support the infrastructure technology stack to ensure optimal availability. Configuration, administration, installation, and maintenance of server hardware and software. Collaboration across the ICT department Key stakeholder in creation and delivery of technology roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM / Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in a fast-paced, project-driven environment. Desirable: Network+ CCNA/CCNP Fortinet products Rubrik would be desirable. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. This role is permanent, full time and based at our Hoddesdon head office. Please note that there will be on call expectations with this role. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Sep 01, 2025
Full time
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Reporting into our ICT Infrastructure Manager, you'll maintain and support our UK infrastructure, aiding in the transition to cloud services. A collaborative, proactive attitude is essential, as you will work closely with the business to ensure new technologies align with our strategic goals and ICT governance framework. Our role Designing, deploying, and managing secure, scalable, and robust cloud environments. Implementing and optimising cloud infrastructure for best cost, performance, and security. Developing scripts for automating cloud/server functions. Developing & Maintaining integrations with our Azure environment. Collaborating with IT security to monitor the company's cloud privacy. Maintain and support the infrastructure technology stack to ensure optimal availability. Configuration, administration, installation, and maintenance of server hardware and software. Collaboration across the ICT department Key stakeholder in creation and delivery of technology roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM / Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in a fast-paced, project-driven environment. Desirable: Network+ CCNA/CCNP Fortinet products Rubrik would be desirable. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. This role is permanent, full time and based at our Hoddesdon head office. Please note that there will be on call expectations with this role. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Are you an experienced Administrator seeking to join the world's leading calibration services company, offering flexible work options and excellent career growth opportunities? If so, we have an exciting opportunity for you as a Subcontracting Administrator based at our site in Donibristle. About the Role Joining our team as a Subcontracting Administrator, you will be responsible for procuring goods and services for Trescal UK and the coordination of sub-contract work, as well as ensuring supply chain compliance and governance. You will also build supplier relationships, ensuring supplier performance is maintained in line with agreed KPI's to maximise customer satisfaction. You will also be responsible for: Managing sub-contract jobs and compliance with agreed KPI's and delivery times. Raising purchase orders for sub-contract work, new equipment, and replacement parts. Ensuring compliance with sub-contract governance and working with the UK tech team to address queries. Assisting with negotiating prices & recovery of all associated costs. Communicate effectively with internal departments. Benefits Competitive salary Continuous development and training plan 25 days holiday and the option to buy/sell days Flexible working options Access to the Trescal PerksHub Employee well-being programme Medical Health Cash Plan Pension and Life Assurance Scheme Cycle to work scheme Gym membership discounts Requirements Previous experience working within a Customer Facing role Attention to detail and IT literate with knowledge of Windows-based software Excellent telephone manner and communication skills Proven organisational skills and ability to perform multiple tasks efficiently and in line with specific timelines.
Sep 01, 2025
Full time
Are you an experienced Administrator seeking to join the world's leading calibration services company, offering flexible work options and excellent career growth opportunities? If so, we have an exciting opportunity for you as a Subcontracting Administrator based at our site in Donibristle. About the Role Joining our team as a Subcontracting Administrator, you will be responsible for procuring goods and services for Trescal UK and the coordination of sub-contract work, as well as ensuring supply chain compliance and governance. You will also build supplier relationships, ensuring supplier performance is maintained in line with agreed KPI's to maximise customer satisfaction. You will also be responsible for: Managing sub-contract jobs and compliance with agreed KPI's and delivery times. Raising purchase orders for sub-contract work, new equipment, and replacement parts. Ensuring compliance with sub-contract governance and working with the UK tech team to address queries. Assisting with negotiating prices & recovery of all associated costs. Communicate effectively with internal departments. Benefits Competitive salary Continuous development and training plan 25 days holiday and the option to buy/sell days Flexible working options Access to the Trescal PerksHub Employee well-being programme Medical Health Cash Plan Pension and Life Assurance Scheme Cycle to work scheme Gym membership discounts Requirements Previous experience working within a Customer Facing role Attention to detail and IT literate with knowledge of Windows-based software Excellent telephone manner and communication skills Proven organisational skills and ability to perform multiple tasks efficiently and in line with specific timelines.