Human Capital Ventures
Milton Keynes, Buckinghamshire
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support SME to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM - 7 PM, Monday to Friday) in the office, as well as outside of core hours (7 PM - 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank holidays on a 24/7 rota, with voluntary on-call weekend shifts available for those who wish to take them. Additionally, once every week there is an evening shift from home (6 PM - 12 AM) with an offered added compensation. This is an exceptional opportunity to join a market-leading organization and be part of a dynamic and supportive team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such as Teams, Zoom, Whatsapp, Cisco Webex etc. Excellent analytical and problem-solving skills, with the ability to think creatively and strategically. Strong communication skills, with the ability to clearly articulate technical issues to non-technical stakeholders. Ability to work independently and as part of a team, with a focus on achieving results. Location: Milton Keynes, Buckinghamshire (Hybrid Remote 2 - 3 days per week in office) Status: Permanent, Full Time Salary: £30,000 - £35,000 per annum Benefits: Annual bonus programme, optional on-call, paid training and development, excellent holiday allowance, great pension, health, and life insurance more! Do not let this opportunity pass you by which could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
Sep 06, 2025
Full time
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support SME to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM - 7 PM, Monday to Friday) in the office, as well as outside of core hours (7 PM - 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank holidays on a 24/7 rota, with voluntary on-call weekend shifts available for those who wish to take them. Additionally, once every week there is an evening shift from home (6 PM - 12 AM) with an offered added compensation. This is an exceptional opportunity to join a market-leading organization and be part of a dynamic and supportive team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such as Teams, Zoom, Whatsapp, Cisco Webex etc. Excellent analytical and problem-solving skills, with the ability to think creatively and strategically. Strong communication skills, with the ability to clearly articulate technical issues to non-technical stakeholders. Ability to work independently and as part of a team, with a focus on achieving results. Location: Milton Keynes, Buckinghamshire (Hybrid Remote 2 - 3 days per week in office) Status: Permanent, Full Time Salary: £30,000 - £35,000 per annum Benefits: Annual bonus programme, optional on-call, paid training and development, excellent holiday allowance, great pension, health, and life insurance more! Do not let this opportunity pass you by which could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Retail Team where you will provide professional, proactive, and high-quality administrative support to Retail COO. Working as part of the Retail team our ideal team member will have previous experience in anticipating needs, prioritising senior level time and effectively managing work schedules, diaries, travel, and correspondence with excellent customer service skills. RESPONSIBILITIES Proactive diary management: arranging meetings and making travel arrangements, in addition to organising catering, room bookings and conference facilities Inbox management - flagging and responding if needed and appropriate Arranging and attending key offsites and events Onboarding new starters for Retail COO Ensuring the leader is well informed of upcoming meetings and papers are provided in sufficient time for preparation and review; keeping track of any actions for meetings Attend and take minutes/actions at key meetings and distribute as needed Take an active interest in departmental activities and keep up to date with projects in which leaders are involved with Liaising with vendors, raising purchase orders, processing expense claims, and training others on the relevant systems where required and in a timely manner Supporting with management of holiday requests and updating sickness records within the HR people system on behalf of senior management WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Demonstrable customer ethos Excellent written and verbal communication skills Experience of interacting with a wide variety of people in the workplace Excellent organisational skills and the ability to prioritise workload Focused attitude and the ability to work on own initiative Excellent attention to detail Ability to multi-task IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Experience of minute taking We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Gym discounts Cycle to work scheme Gym discounts Purchase additional holiday
Sep 05, 2025
Full time
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Retail Team where you will provide professional, proactive, and high-quality administrative support to Retail COO. Working as part of the Retail team our ideal team member will have previous experience in anticipating needs, prioritising senior level time and effectively managing work schedules, diaries, travel, and correspondence with excellent customer service skills. RESPONSIBILITIES Proactive diary management: arranging meetings and making travel arrangements, in addition to organising catering, room bookings and conference facilities Inbox management - flagging and responding if needed and appropriate Arranging and attending key offsites and events Onboarding new starters for Retail COO Ensuring the leader is well informed of upcoming meetings and papers are provided in sufficient time for preparation and review; keeping track of any actions for meetings Attend and take minutes/actions at key meetings and distribute as needed Take an active interest in departmental activities and keep up to date with projects in which leaders are involved with Liaising with vendors, raising purchase orders, processing expense claims, and training others on the relevant systems where required and in a timely manner Supporting with management of holiday requests and updating sickness records within the HR people system on behalf of senior management WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Demonstrable customer ethos Excellent written and verbal communication skills Experience of interacting with a wide variety of people in the workplace Excellent organisational skills and the ability to prioritise workload Focused attitude and the ability to work on own initiative Excellent attention to detail Ability to multi-task IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Experience of minute taking We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Gym discounts Cycle to work scheme Gym discounts Purchase additional holiday
This HR Assistant role is a maternity cover 12-month FTC and can be considered on full time or part-time basis. Ideal start date will be 1st week in November but other dates can be considered depending on your availability Are you looking to develop your HR career to the next level or gain exposure in a different sector to widen your HR experience and career choices? You will be working under a super supportive People and Culture Director and alongside an HR advisor in a thriving, sustainable and innovative manufacturing environment with international presence at Group level. You will be responsible for day-to-day HR processes and support with strategic HR projects and complex casework 12-month FTC - East Kent - Office based Mon Fri 9-5pm Some HR Assistant key duties and responsibilities include: Ensure that HR records are accurately held and maintained Manage and maintain the company s HRIS, promoting it to all employees, sharing company updates and encouraging its proper use Process day to day HR administration such as return-to-work forms, new starter packs, filing, employee letters, and monitoring absences. Assist with recruitment, including posting jobs, shortlisting, and booking interviews to help provide a professional and efficient service. Assist with data collection and provision for HR reporting requirements. Generate HR correspondence to internal and external stakeholders including companywide communications to keep staff informed on the latest company news or updates Assist with the development and implementation of HR policies, projects, processes and procedures Supporting the HR team with disciplinary and grievances by taking minutes and following up with outcome letters where relevant Process contractual changes, liaising with payroll where applicable, to ensure that all amendments to job roles are accurately recorded for staff to be paid on time. Work closely with relevant employees to support training and development needs, booking courses or training as required. Monitor annual health screening, conducting referrals where necessary and following through to a positive outcome Support a culture of continuous improvement in the HR dept., looking at ways to improve current processes and procedures Bens - What our client provides in return: Medicash - allowances to cover costs such as dental and optical bills, physiotherapy, alternative therapies, and even consultancy charges, available for employees and their families Bupa individual healthcare scheme Free, on-site parking Pension Your willingness to learn and passion for HR will ensure success in this HR Assistant role, as well as transferable HR administration or similar transferable experience, whilst CIPD Level 3 or studying towards will be preferable. If you are available and experienced for this HR Assistant role, then please forward your CV to Cressida Courtney or follow the link and apply online. Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy. To evaluate your suitability for the position, we'll process your CV and personal data. Should we find potential matches for other roles, we will seek your consent before registering your details in our database. For more information on how we handle personal data, please refer to our privacy policy at: Sirius Search Privacy Policy
Sep 01, 2025
Full time
This HR Assistant role is a maternity cover 12-month FTC and can be considered on full time or part-time basis. Ideal start date will be 1st week in November but other dates can be considered depending on your availability Are you looking to develop your HR career to the next level or gain exposure in a different sector to widen your HR experience and career choices? You will be working under a super supportive People and Culture Director and alongside an HR advisor in a thriving, sustainable and innovative manufacturing environment with international presence at Group level. You will be responsible for day-to-day HR processes and support with strategic HR projects and complex casework 12-month FTC - East Kent - Office based Mon Fri 9-5pm Some HR Assistant key duties and responsibilities include: Ensure that HR records are accurately held and maintained Manage and maintain the company s HRIS, promoting it to all employees, sharing company updates and encouraging its proper use Process day to day HR administration such as return-to-work forms, new starter packs, filing, employee letters, and monitoring absences. Assist with recruitment, including posting jobs, shortlisting, and booking interviews to help provide a professional and efficient service. Assist with data collection and provision for HR reporting requirements. Generate HR correspondence to internal and external stakeholders including companywide communications to keep staff informed on the latest company news or updates Assist with the development and implementation of HR policies, projects, processes and procedures Supporting the HR team with disciplinary and grievances by taking minutes and following up with outcome letters where relevant Process contractual changes, liaising with payroll where applicable, to ensure that all amendments to job roles are accurately recorded for staff to be paid on time. Work closely with relevant employees to support training and development needs, booking courses or training as required. Monitor annual health screening, conducting referrals where necessary and following through to a positive outcome Support a culture of continuous improvement in the HR dept., looking at ways to improve current processes and procedures Bens - What our client provides in return: Medicash - allowances to cover costs such as dental and optical bills, physiotherapy, alternative therapies, and even consultancy charges, available for employees and their families Bupa individual healthcare scheme Free, on-site parking Pension Your willingness to learn and passion for HR will ensure success in this HR Assistant role, as well as transferable HR administration or similar transferable experience, whilst CIPD Level 3 or studying towards will be preferable. If you are available and experienced for this HR Assistant role, then please forward your CV to Cressida Courtney or follow the link and apply online. Due to the volume of applications we receive, we may not be able to respond to every applicant individually. Please know that we carefully review each application and will reach out if your qualifications align with the vacancy. To evaluate your suitability for the position, we'll process your CV and personal data. Should we find potential matches for other roles, we will seek your consent before registering your details in our database. For more information on how we handle personal data, please refer to our privacy policy at: Sirius Search Privacy Policy
Client Server Ltd.
Newcastle Upon Tyne, Tyne And Wear
Desktop Support Engineer (1st / 2nd line) Newcastle onsite to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a Desktop Support Engineer you'll provide 1st line support in line with SLAs, your responsibilities will encompass hardware deployment (PCs, laptops, phones), hardware repairs and replacements, inventory management, software installations, office moves and AV support. You'll have varied and interesting role with lots of learning and self development opportunities. Location: You will be based onsite in client offices in Central Newcastle on a fulltime basis (Monday to Friday). The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have commercial experience in a similar support based role You have a strong knowledge of Windows 10 / 11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop troubleshooting skills across hardware and software You have experience of supporting AV systems You have excellent customer facing skills, you're personable, calm and can build working relationships easily What's in it for you: Please note this is a 12 month Fixed Term Contract, likely to extend Salary to £35k Professional development Apply now or call to find out more about this Desktop Support Engineer (1st / 2nd line) opportunity.
Sep 01, 2025
Full time
Desktop Support Engineer (1st / 2nd line) Newcastle onsite to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a Desktop Support Engineer you'll provide 1st line support in line with SLAs, your responsibilities will encompass hardware deployment (PCs, laptops, phones), hardware repairs and replacements, inventory management, software installations, office moves and AV support. You'll have varied and interesting role with lots of learning and self development opportunities. Location: You will be based onsite in client offices in Central Newcastle on a fulltime basis (Monday to Friday). The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have commercial experience in a similar support based role You have a strong knowledge of Windows 10 / 11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop troubleshooting skills across hardware and software You have experience of supporting AV systems You have excellent customer facing skills, you're personable, calm and can build working relationships easily What's in it for you: Please note this is a 12 month Fixed Term Contract, likely to extend Salary to £35k Professional development Apply now or call to find out more about this Desktop Support Engineer (1st / 2nd line) opportunity.
Commercial Administrator Location: Wakefield (Hybrid Working)Contract Term: 12-Month Fixed Term ContractCompetitive Salary + Flexible Benefits Freedom's Network Services team have a fantastic opportunity for a Commercial Administrator to join our delivery team in Wakefield on a 12-month fixed term contract. This hybrid role supports the EHV Substation Installation and EHV Overhead Lines projects, working closely with Project Managers and the Operations Director to ensure smooth commercial operations across multiple contracts. You'll play a key role in managing financial processes, supporting procurement activities, and maintaining accurate records to help deliver high-quality infrastructure projects. Some of the key deliverables in this role will include: Creating and managing new projects within Freedom's financial system. Budget management and monthly cost value reconciliations (CVRs). Preparing and presenting monthly applications to clients. Supporting the commercial and financial month-end position. Raising purchase orders and managing procurement for long-lead items. Assisting with general administrative duties and internal/external communications. Supporting the Freedom Works Management System and other IT platforms. Post-audit of commercially completed works. Engaging with delivery team managers on subcontractor and franchisee management. What we're looking for: We're looking for a detail-oriented and proactive individual with strong commercial and administrative skills. Ideally, you'll have: Understanding of the CIS scheme and Reverse Charge VAT (desirable). Strong character and ability to work well within a team. Good IT literacy and numeracy skills. Previous experience in finance administration (e.g. payroll, accounts payable, credit control, finance assistant) or purchasing/procurement. Experience dealing with high volumes of invoicing. Familiarity with work management systems and purchase order processing. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sep 01, 2025
Full time
Commercial Administrator Location: Wakefield (Hybrid Working)Contract Term: 12-Month Fixed Term ContractCompetitive Salary + Flexible Benefits Freedom's Network Services team have a fantastic opportunity for a Commercial Administrator to join our delivery team in Wakefield on a 12-month fixed term contract. This hybrid role supports the EHV Substation Installation and EHV Overhead Lines projects, working closely with Project Managers and the Operations Director to ensure smooth commercial operations across multiple contracts. You'll play a key role in managing financial processes, supporting procurement activities, and maintaining accurate records to help deliver high-quality infrastructure projects. Some of the key deliverables in this role will include: Creating and managing new projects within Freedom's financial system. Budget management and monthly cost value reconciliations (CVRs). Preparing and presenting monthly applications to clients. Supporting the commercial and financial month-end position. Raising purchase orders and managing procurement for long-lead items. Assisting with general administrative duties and internal/external communications. Supporting the Freedom Works Management System and other IT platforms. Post-audit of commercially completed works. Engaging with delivery team managers on subcontractor and franchisee management. What we're looking for: We're looking for a detail-oriented and proactive individual with strong commercial and administrative skills. Ideally, you'll have: Understanding of the CIS scheme and Reverse Charge VAT (desirable). Strong character and ability to work well within a team. Good IT literacy and numeracy skills. Previous experience in finance administration (e.g. payroll, accounts payable, credit control, finance assistant) or purchasing/procurement. Experience dealing with high volumes of invoicing. Familiarity with work management systems and purchase order processing. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us : Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
