Warranty Administrator

An opportunity has arisen at our client's Oxford Depot for a Service/Warranty Administrator to assist in the day to day running of the Service Reception.

Your role as Service Administrator / Warranty Administrator:

• Dealing with all aspects of the invoice process and system
• To ensure that claims are processed correctly and efficiently
• Follow up on completed warranty repairs
• Managing invoice amounts and warranty payments
• Check & Raise Pro-forma Invoices for customers
• Liaising with Customers, Management and Technicians
• Ensuring a high level of customer service and satisfaction.

The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but is not crucial, however you will need to be computer literate and be comfortable with MS Office products.

Hours 09 30 Monday to Friday will be required to work one Saturday in three 08.00- 12.00 which is paid as overtime.