Job Title: Hardware Team Leader Location: Rochester, Kent. Salary: Circa £60,000 What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Control Account Management (CAM) Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, e.g. DOORS Work-package management tools, e.g. MSP, JIRA, etc Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating cutting edge projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 18th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Sep 07, 2025
Full time
Job Title: Hardware Team Leader Location: Rochester, Kent. Salary: Circa £60,000 What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost and performance trade-offs Control Account Management (CAM) Your skills and experiences: Essential: Able to demonstrate high performance and achievement in leadership and management of engineering teams through a full product development lifecycle Proven experience / knowledge of cost and planning management tools/ optimising solutions and minimising impacts from dependencies/ product design and work package control Experience of design and identifying improvements to working practices and team skill development. Alongside root cause and target areas of improvement , focusing on failure reduction and MDBF Knowledge of supporting a production program Desirable: Experience of PLD / FPGA design Requirements management tools, e.g. DOORS Work-package management tools, e.g. MSP, JIRA, etc Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware team: As a Hardware Team Leader, you will lead a team of highly skilled and experienced hardware engineers responsible for the support to our production programs within products such as Helmet Mounted & Head-Up Displays, Mission Computers, Flight Controls, Active Inceptors and other associated safety critical technology. This role will provide you with the opportunity to work with innovating cutting edge projects as a member of a very experienced diverse team, with the view to progressing your career in this industry. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 18th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
I am working with a leading food manufacturer who are seeking an experienced Production Manager to join their senior management team. This is a key site leadership role, overseeing Boning Hall and Despatch operations , managing 2-3 direct reports and up to 200 indirect staff. The Role: As Production Manager, you'll be responsible for ensuring efficient and high-quality production across deboning, trimming, processing, packing, storage, and distribution. You'll plan and allocate resources to meet customer demand, drive operational performance in yield, quality, and cost, and foster a culture of safety, compliance, and continuous improvement. Key Responsibilities: Lead and develop large operational teams, ensuring consistent performance and engagement. Manage day-to-day production to deliver on efficiency, cost, and quality targets. Collaborate with site leadership and wider functions to achieve business objectives. Maintain high standards in health & safety, food safety, and compliance. Champion lean manufacturing and continuous improvement initiatives. About You: Proven management experience within a fast-paced food manufacturing environment ( Beef industry experience is highly desirable) . Strong leadership skills with the ability to inspire, coach, and influence large teams. Excellent knowledge of production processes, lean methodologies, and health & safety practices. Analytical, results-driven, and resilient, with a track record of delivering operational improvements. Why Apply? This is a fantastic opportunity to join a growing site with long-term career prospects, where you'll play a pivotal role in shaping the production function. If this sounds like something you would be interested in please apply. You can also forward your CV onto me directly at (url removed) or drop me a call on (phone number removed)
Sep 07, 2025
Full time
I am working with a leading food manufacturer who are seeking an experienced Production Manager to join their senior management team. This is a key site leadership role, overseeing Boning Hall and Despatch operations , managing 2-3 direct reports and up to 200 indirect staff. The Role: As Production Manager, you'll be responsible for ensuring efficient and high-quality production across deboning, trimming, processing, packing, storage, and distribution. You'll plan and allocate resources to meet customer demand, drive operational performance in yield, quality, and cost, and foster a culture of safety, compliance, and continuous improvement. Key Responsibilities: Lead and develop large operational teams, ensuring consistent performance and engagement. Manage day-to-day production to deliver on efficiency, cost, and quality targets. Collaborate with site leadership and wider functions to achieve business objectives. Maintain high standards in health & safety, food safety, and compliance. Champion lean manufacturing and continuous improvement initiatives. About You: Proven management experience within a fast-paced food manufacturing environment ( Beef industry experience is highly desirable) . Strong leadership skills with the ability to inspire, coach, and influence large teams. Excellent knowledge of production processes, lean methodologies, and health & safety practices. Analytical, results-driven, and resilient, with a track record of delivering operational improvements. Why Apply? This is a fantastic opportunity to join a growing site with long-term career prospects, where you'll play a pivotal role in shaping the production function. If this sounds like something you would be interested in please apply. You can also forward your CV onto me directly at (url removed) or drop me a call on (phone number removed)
Hertfordshire County Council
Stevenage, Hertfordshire
Job Title: Digital Services Support Manager Starting Salary: £48,226 progressing to £53,459 per annum Hours: 37 per week Location: Stevenage with hybrid working opportunities. Travel across the county will be required from time to time Contract Type: Permanent Directorate: Community Protection About the team The Digital Services team are responsible for supporting all applications, infrastructure, and communications systems across the Community Protection Directorate (CPD) and Fire Collaboration (FC). This team delivers critical application and system support to Hertfordshire Fire and Rescue Service, operating 24x7x365 to ensure the reliable mobilisation of fire engines and crews in response to emergencies. About the role We're looking for a proactive and experienced IT Support Manager to join our team and play a pivotal role in managing IT operations, service delivery, and supplier relationships. This is a dynamic position that blends technical oversight, project management, and team leadership to ensure the smooth running of critical digital services across the organisation. You will be responsible: For the day-to-day support of all, applications, infrastructure and communications equipment Work and liaise with users, 3rd party providers, stakeholders and other team members to resolve technical issues and problems which have been escalated to you Creating technical designs and specifications Deliver projects within timescales and within budget Responsible for the Incidents and Problems process for Digital Services Be an active member of the Change Control Board, Service Reviews and Project meetings You will also be required to provide out of hours escalation support to the out of hours engineers on every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability. Experienced in implementing and maintaining change control processes to support stable and secure service delivery Capable of chairing service review meetings with third-party vendors and partners to monitor performance, resolve issues, and drive continuous improvement This role requires the ability to travel independently throughout the county including to locations, and during times, where public transport may not be available Desirable Hands-on experience working within Microsoft Azure environments, including familiarity with its services, architecture, and operational best practices Experience working with SQL databases, including querying and data management. Proficient user of Microsoft Office 365 and SharePoint, with an understanding of collaboration and document management features. Familiarity with Fire Service practices and procedures, supporting operational effectiveness. Experience in supporting Fire Service-specific applications, ensuring reliability and user satisfaction Demonstrated project management experience, including planning, execution, and stakeholder coordination. Understanding of public sector procurement processes, including compliance and vendor engagement. Experience in asset management, including tracking, lifecycle management, and reporting.
Sep 07, 2025
Full time
Job Title: Digital Services Support Manager Starting Salary: £48,226 progressing to £53,459 per annum Hours: 37 per week Location: Stevenage with hybrid working opportunities. Travel across the county will be required from time to time Contract Type: Permanent Directorate: Community Protection About the team The Digital Services team are responsible for supporting all applications, infrastructure, and communications systems across the Community Protection Directorate (CPD) and Fire Collaboration (FC). This team delivers critical application and system support to Hertfordshire Fire and Rescue Service, operating 24x7x365 to ensure the reliable mobilisation of fire engines and crews in response to emergencies. About the role We're looking for a proactive and experienced IT Support Manager to join our team and play a pivotal role in managing IT operations, service delivery, and supplier relationships. This is a dynamic position that blends technical oversight, project management, and team leadership to ensure the smooth running of critical digital services across the organisation. You will be responsible: For the day-to-day support of all, applications, infrastructure and communications equipment Work and liaise with users, 3rd party providers, stakeholders and other team members to resolve technical issues and problems which have been escalated to you Creating technical designs and specifications Deliver projects within timescales and within budget Responsible for the Incidents and Problems process for Digital Services Be an active member of the Change Control Board, Service Reviews and Project meetings You will also be required to provide out of hours escalation support to the out of hours engineers on every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability. Experienced in implementing and maintaining change control processes to support stable and secure service delivery Capable of chairing service review meetings with third-party vendors and partners to monitor performance, resolve issues, and drive continuous improvement This role requires the ability to travel independently throughout the county including to locations, and during times, where public transport may not be available Desirable Hands-on experience working within Microsoft Azure environments, including familiarity with its services, architecture, and operational best practices Experience working with SQL databases, including querying and data management. Proficient user of Microsoft Office 365 and SharePoint, with an understanding of collaboration and document management features. Familiarity with Fire Service practices and procedures, supporting operational effectiveness. Experience in supporting Fire Service-specific applications, ensuring reliability and user satisfaction Demonstrated project management experience, including planning, execution, and stakeholder coordination. Understanding of public sector procurement processes, including compliance and vendor engagement. Experience in asset management, including tracking, lifecycle management, and reporting.
Michael Page is proud to be partnering with a global technology company that has been helping clients grow smarter for over 20 years, driven by a culture that values people, progress, and purpose. They're now looking for a hands-on Software Support Delivery Manager to lead their Birmingham support team, so if you know how to lead with empathy, keep operations running smoothly, and deliver standout customer experiences, we'd love to tell you more. Client Details Michael Page Technology are proudly representing an award-winning software house, known for building a platform that adapts to real customer needs instead of the other way around. With more than two decades in the industry, that same mission drives them as they help sales teams unlock their full potential with smarter, more flexible tools. The organisation's global team shares a passion for customer success and a commitment to doing meaningful, impactful work every day. Through this, they have fostered a culture that values both personal and professional growth, and they're proud to be recognised as a Great Place to Work. Flexibility and work/life balance aren't just perks when you join, they're a fundamental part of how they work and succeed. If you're ready to grow your career and help businesses grow better and faster, you'll fit right in. Description As the Software Support Delivery Manager, you'll be a people-first leader, managing a UK-based Application Support team in Birmingham. You'll be responsible for ensuring smooth daily operations, keeping performance on track, and creating a positive, high-performing team culture. Whilst this isn't a technical role, you should understand how to lead a B2B support function, manage escalations, and deliver a great customer experience at scale. You'll oversee daily operations, including the balancing of workloads, meeting SLAs, and maintaining strong response times for customers. In addition, you will handle customer escalations where necessary, and incidents with clarity and professionalism, whilst improving processes, documentation, and service consistency across the team. The company are international, so you will also collaborate with global support leaders to ensure smooth handoffs and alignment. The role follows a hybrid model, with three days a week in the Birmingham office, and two days free to work from home. Profile As the successful candidate for the Software Support Delivery Manager role, you will have the following experience: You've led customer-facing support or service delivery teams for 5+ years, and you know how to bring out the best in people, whether you're managing day-to-day operations or coaching through challenges. Your background is rooted in B2B customer service, and while you might not be a technical expert, you understand what great service looks like and how to deliver it at scale. When things get tough, like major incidents or high-stakes escalations, you're the calm in the storm. You know how to communicate clearly, keep customers informed, and guide your team through it. You're familiar with support tools and CRM systems, and you know how to use them to keep things running smoothly. You bring structure to chaos. Whether it's implementing better processes or helping your team navigate change, you're someone who creates clarity and momentum. You lead with transparency, fairness and empathy, and people trust you because of it. Bonus points if you've worked with ITIL or other service management practices, but it's your practical experience and leadership that matter most. Job Offer Starting salary of 55,000 - 60,000 per annum. Hybrid working model, with 3 days in the office and 2 remote. Private medical and dental insurance. Private pension. Health & Wellness programmes. Career & Personal Development programmes. + More.
Sep 07, 2025
Full time
Michael Page is proud to be partnering with a global technology company that has been helping clients grow smarter for over 20 years, driven by a culture that values people, progress, and purpose. They're now looking for a hands-on Software Support Delivery Manager to lead their Birmingham support team, so if you know how to lead with empathy, keep operations running smoothly, and deliver standout customer experiences, we'd love to tell you more. Client Details Michael Page Technology are proudly representing an award-winning software house, known for building a platform that adapts to real customer needs instead of the other way around. With more than two decades in the industry, that same mission drives them as they help sales teams unlock their full potential with smarter, more flexible tools. The organisation's global team shares a passion for customer success and a commitment to doing meaningful, impactful work every day. Through this, they have fostered a culture that values both personal and professional growth, and they're proud to be recognised as a Great Place to Work. Flexibility and work/life balance aren't just perks when you join, they're a fundamental part of how they work and succeed. If you're ready to grow your career and help businesses grow better and faster, you'll fit right in. Description As the Software Support Delivery Manager, you'll be a people-first leader, managing a UK-based Application Support team in Birmingham. You'll be responsible for ensuring smooth daily operations, keeping performance on track, and creating a positive, high-performing team culture. Whilst this isn't a technical role, you should understand how to lead a B2B support function, manage escalations, and deliver a great customer experience at scale. You'll oversee daily operations, including the balancing of workloads, meeting SLAs, and maintaining strong response times for customers. In addition, you will handle customer escalations where necessary, and incidents with clarity and professionalism, whilst improving processes, documentation, and service consistency across the team. The company are international, so you will also collaborate with global support leaders to ensure smooth handoffs and alignment. The role follows a hybrid model, with three days a week in the Birmingham office, and two days free to work from home. Profile As the successful candidate for the Software Support Delivery Manager role, you will have the following experience: You've led customer-facing support or service delivery teams for 5+ years, and you know how to bring out the best in people, whether you're managing day-to-day operations or coaching through challenges. Your background is rooted in B2B customer service, and while you might not be a technical expert, you understand what great service looks like and how to deliver it at scale. When things get tough, like major incidents or high-stakes escalations, you're the calm in the storm. You know how to communicate clearly, keep customers informed, and guide your team through it. You're familiar with support tools and CRM systems, and you know how to use them to keep things running smoothly. You bring structure to chaos. Whether it's implementing better processes or helping your team navigate change, you're someone who creates clarity and momentum. You lead with transparency, fairness and empathy, and people trust you because of it. Bonus points if you've worked with ITIL or other service management practices, but it's your practical experience and leadership that matter most. Job Offer Starting salary of 55,000 - 60,000 per annum. Hybrid working model, with 3 days in the office and 2 remote. Private medical and dental insurance. Private pension. Health & Wellness programmes. Career & Personal Development programmes. + More.
Events Fundraising Manager role: We are seeking a highly organised, creative, and results-driven Event Manager to lead and grow Roundabout s events portfolio. This is a pivotal role in our fundraising team, taking overall responsibility for the planning, delivery, and evaluation of our events programme to maximise income, engage supporters, and raise awareness of youth homelessness in South Yorkshire. As Event Manager, you will have ownership of our flagship events A Night at the Musicals, Sleep Out, and The Yorkshire Chocolate Festival ensuring they are delivered to the highest standard and achieve ambitious fundraising targets. You will also lead the development of our third-party events calendar, identifying and leveraging opportunities such as the Sheffield 10k, Tough Mudder, and Sky Dives to engage new audiences. Your role will combine strategic planning with hands-on delivery. You will: Create a calendar of events and fundraising opportunities. Develop and manage event budgets, ensuring strong return on investment. Lead event logistics, highlight marketing needs, and supporter stewardship strategies. Recruit, manage, and motivate event volunteers and fundraisers. Build and nurture long-term relationships with corporate partners, sponsors, and key stakeholders. Innovate bringing fresh ideas to grow participation, income, and brand visibility. This is a fast-paced, varied role that blends office-based planning with being on the ground at events, ensuring every supporter has an exceptional experience. You ll inspire others through your passion, professionalism, and creativity, making a tangible difference for the young people we support. Join us to lead unforgettable events, grow our reach, and help end youth homelessness in South Yorkshire. Key Accountabilities: Lead the development and delivery of Roundabout s events strategy and portfolio, ensuring all events contribute significantly to income generation, supporter engagement, and brand awareness. Set, monitor, and deliver against annual KPIs, budgets, and plans, working closely with the Fundraising Manager to ensure strategic alignment and maximum return on investment. Oversee all event planning processes from initial concept through to research, delivery and evaluation ensuring detailed work plans, risk assessments, and supplier agreements are in place. Evaluate the performance of all events using data and feedback, identifying opportunities for improvement and innovation across the portfolio. Proactively develop and secure sponsorship and partnership opportunities alongside our Business Development and Partnership Managers, building strong relationships with corporate partners, community groups, and key stakeholders. Recruit, train, and manage volunteers for both charity-led and third-party events, ensuring they are motivated, supported, and delivering to a high standard. Oversee the supporter journey for all event participants, ensuring exceptional communication, stewardship, and engagement from registration to post-event follow-up. Manage event marketing and promotion in collaboration with the Marketing and Communications team, ensuring targeted campaigns maximise reach, participation, and income. Produce accurate and timely reports on event performance, supporter engagement, and income tracking for internal stakeholders and trustees. Present and pitch on behalf of Roundabout at networking events, corporate meetings, and public speaking opportunities, inspiring audiences to support our mission and take action. Represent Roundabout at networking opportunities, partnership meetings, and external events, acting as an ambassador for the charity. Ensure all events are delivered safely, legally, and ethically, in line with Institute of Fundraising Codes of Practice, relevant legislation, and Roundabout s policies. Work flexibly, including evenings and weekends, to be present at key events and activities. Other Duties: Appropriate duties required by the CEO and Fundraising Manager. Act in the best interests of Roundabout at all times. Maintain professional internal and external relationships that meet the Charity s values. Build trust, value others, communicate effectively, drive execution, foster innovation, focus on delivery to supporters, collaborate with others, solve problems creatively and demonstrate high integrity. Proactively establish and maintain effective working team relationships with all internal and external stakeholders. To participate in training and undertake appropriate learning and development, as identified through appraisal and regular reviews with line manager. This job description covers the current range of duties and is not exhaustive and will be reviewed from time to time. It is Roundabout s aim to reach agreement on changes, but if agreement is not possible, The Charity reserves the right to change this job description. The post-holder will be expected to adhere to relevant professional obligations and Codes of Conduct. Person Specification Proven track record of leading and growing income across events or fundraising. Strategic and imaginative leader who can turn big-picture ideas into practical, results-driven plans. Demonstrate ability to adapt, show resilience and be flexible Minimum GCSE Grade C in English and Maths (or equivalent) Exceptional verbal and interpersonal skills, paired with a compelling writing style to produce a wide range of content from grant applications and communication strategies to supporter updates, event timelines, website copy, and promotional materials. Experience in using Windows-based software packages such as Excel and CRM Systems with experience of analysing spreadsheets. Proven experience in overseeing Health and Safety, Safeguarding, and risk assessments, including developing event strategies, management plans, and related documentation. Demonstrable experience delivering exceptional supporter and customer care, including building strong relationships, responding promptly to inquiries, anticipating needs, resolving issues effectively, and ensuring a consistently positive experience that fosters loyalty and engagement. Proven project management skills, encompassing the full project lifecycle from planning to delivery, including budgeting, resource allocation, timeline management, stakeholder coordination, and monitoring outcomes to ensure objectives are met on time and within budget. Experienced in using fundraising platforms (e.g., JustGiving), including creating fundraising pages, providing guidance and advice, and applying knowledge of charity legislation, the Fundraising Regulator, and current sector trends. Extensive experience in public speaking to diverse audiences, effectively presenting and articulating a compelling case for support, tailoring messages to engage different stakeholders, inspire action, and build lasting relationships. Hold a full driving licence with business insurance and have access to own transport Personal Attributes: Creative, innovative, and proactive with a positive outlook; resilient and adaptable, able to thrive both independently and as part of a collaborative team. Strong leadership and motivational skills, able to inspire teams, volunteers, and stakeholders to achieve ambitious fundraising goals Flexible and committed, willing to work evenings, weekends, and across online or in-person events as required. Highly organised and efficient, with the ability to prioritise workloads, manage time effectively, and take initiative while contributing to team objectives. Professional and confident ambassador for fundraising and the wider organisation, promoting its mission and values in all interactions. Approachable and responsive, able to quickly build rapport and strong working relationships with stakeholders at all levels. Excellent interpersonal and communication skills, both written and verbal, capable of engaging and inspiring diverse audiences. Passionate about the voluntary sector, knowledgeable about current trends and committed to advancing Roundabout s vision, values, and objectives. Problem-solver and innovator, able to take ownership of challenges and implement sustainable, creative solutions. Strategic thinker, able to balance proactive and reactive work, manage multiple priorities, and deliver results under tight deadlines.
Sep 07, 2025
Full time
Events Fundraising Manager role: We are seeking a highly organised, creative, and results-driven Event Manager to lead and grow Roundabout s events portfolio. This is a pivotal role in our fundraising team, taking overall responsibility for the planning, delivery, and evaluation of our events programme to maximise income, engage supporters, and raise awareness of youth homelessness in South Yorkshire. As Event Manager, you will have ownership of our flagship events A Night at the Musicals, Sleep Out, and The Yorkshire Chocolate Festival ensuring they are delivered to the highest standard and achieve ambitious fundraising targets. You will also lead the development of our third-party events calendar, identifying and leveraging opportunities such as the Sheffield 10k, Tough Mudder, and Sky Dives to engage new audiences. Your role will combine strategic planning with hands-on delivery. You will: Create a calendar of events and fundraising opportunities. Develop and manage event budgets, ensuring strong return on investment. Lead event logistics, highlight marketing needs, and supporter stewardship strategies. Recruit, manage, and motivate event volunteers and fundraisers. Build and nurture long-term relationships with corporate partners, sponsors, and key stakeholders. Innovate bringing fresh ideas to grow participation, income, and brand visibility. This is a fast-paced, varied role that blends office-based planning with being on the ground at events, ensuring every supporter has an exceptional experience. You ll inspire others through your passion, professionalism, and creativity, making a tangible difference for the young people we support. Join us to lead unforgettable events, grow our reach, and help end youth homelessness in South Yorkshire. Key Accountabilities: Lead the development and delivery of Roundabout s events strategy and portfolio, ensuring all events contribute significantly to income generation, supporter engagement, and brand awareness. Set, monitor, and deliver against annual KPIs, budgets, and plans, working closely with the Fundraising Manager to ensure strategic alignment and maximum return on investment. Oversee all event planning processes from initial concept through to research, delivery and evaluation ensuring detailed work plans, risk assessments, and supplier agreements are in place. Evaluate the performance of all events using data and feedback, identifying opportunities for improvement and innovation across the portfolio. Proactively develop and secure sponsorship and partnership opportunities alongside our Business Development and Partnership Managers, building strong relationships with corporate partners, community groups, and key stakeholders. Recruit, train, and manage volunteers for both charity-led and third-party events, ensuring they are motivated, supported, and delivering to a high standard. Oversee the supporter journey for all event participants, ensuring exceptional communication, stewardship, and engagement from registration to post-event follow-up. Manage event marketing and promotion in collaboration with the Marketing and Communications team, ensuring targeted campaigns maximise reach, participation, and income. Produce accurate and timely reports on event performance, supporter engagement, and income tracking for internal stakeholders and trustees. Present and pitch on behalf of Roundabout at networking events, corporate meetings, and public speaking opportunities, inspiring audiences to support our mission and take action. Represent Roundabout at networking opportunities, partnership meetings, and external events, acting as an ambassador for the charity. Ensure all events are delivered safely, legally, and ethically, in line with Institute of Fundraising Codes of Practice, relevant legislation, and Roundabout s policies. Work flexibly, including evenings and weekends, to be present at key events and activities. Other Duties: Appropriate duties required by the CEO and Fundraising Manager. Act in the best interests of Roundabout at all times. Maintain professional internal and external relationships that meet the Charity s values. Build trust, value others, communicate effectively, drive execution, foster innovation, focus on delivery to supporters, collaborate with others, solve problems creatively and demonstrate high integrity. Proactively establish and maintain effective working team relationships with all internal and external stakeholders. To participate in training and undertake appropriate learning and development, as identified through appraisal and regular reviews with line manager. This job description covers the current range of duties and is not exhaustive and will be reviewed from time to time. It is Roundabout s aim to reach agreement on changes, but if agreement is not possible, The Charity reserves the right to change this job description. The post-holder will be expected to adhere to relevant professional obligations and Codes of Conduct. Person Specification Proven track record of leading and growing income across events or fundraising. Strategic and imaginative leader who can turn big-picture ideas into practical, results-driven plans. Demonstrate ability to adapt, show resilience and be flexible Minimum GCSE Grade C in English and Maths (or equivalent) Exceptional verbal and interpersonal skills, paired with a compelling writing style to produce a wide range of content from grant applications and communication strategies to supporter updates, event timelines, website copy, and promotional materials. Experience in using Windows-based software packages such as Excel and CRM Systems with experience of analysing spreadsheets. Proven experience in overseeing Health and Safety, Safeguarding, and risk assessments, including developing event strategies, management plans, and related documentation. Demonstrable experience delivering exceptional supporter and customer care, including building strong relationships, responding promptly to inquiries, anticipating needs, resolving issues effectively, and ensuring a consistently positive experience that fosters loyalty and engagement. Proven project management skills, encompassing the full project lifecycle from planning to delivery, including budgeting, resource allocation, timeline management, stakeholder coordination, and monitoring outcomes to ensure objectives are met on time and within budget. Experienced in using fundraising platforms (e.g., JustGiving), including creating fundraising pages, providing guidance and advice, and applying knowledge of charity legislation, the Fundraising Regulator, and current sector trends. Extensive experience in public speaking to diverse audiences, effectively presenting and articulating a compelling case for support, tailoring messages to engage different stakeholders, inspire action, and build lasting relationships. Hold a full driving licence with business insurance and have access to own transport Personal Attributes: Creative, innovative, and proactive with a positive outlook; resilient and adaptable, able to thrive both independently and as part of a collaborative team. Strong leadership and motivational skills, able to inspire teams, volunteers, and stakeholders to achieve ambitious fundraising goals Flexible and committed, willing to work evenings, weekends, and across online or in-person events as required. Highly organised and efficient, with the ability to prioritise workloads, manage time effectively, and take initiative while contributing to team objectives. Professional and confident ambassador for fundraising and the wider organisation, promoting its mission and values in all interactions. Approachable and responsive, able to quickly build rapport and strong working relationships with stakeholders at all levels. Excellent interpersonal and communication skills, both written and verbal, capable of engaging and inspiring diverse audiences. Passionate about the voluntary sector, knowledgeable about current trends and committed to advancing Roundabout s vision, values, and objectives. Problem-solver and innovator, able to take ownership of challenges and implement sustainable, creative solutions. Strategic thinker, able to balance proactive and reactive work, manage multiple priorities, and deliver results under tight deadlines.
We're looking for a Project Director to join our Major Projects team based at Hinkley Point C, Somerset, to lead one of the UK's most exciting and complex infrastructure programmes. You'll have full accountability for driving delivery, ensuring safety and quality, and leading a diverse team of contractors, partners, and stakeholders. This is a unique opportunity to shape a high-profile project that will leave a lasting legacy. Location : Bridgwater, Hinkley Point C (Subsistence eligible if criteria met) Hours: Full-time permanent, agile working Salary : Competitive salary + Bonus Responsibilities As a Project Director , you will be responsible for directing the site management team through all phases of a project to meet the contract requirements. The Project Director is also responsible for client liaison and generating new business according to the Company Business Plan. Your day to day responsibilities will include; Manage project documentation and reporting, keeping stakeholders informed of progress, addressing any concerns. Oversee design and construction activities, ensuring adherence to safety protocols and environmental regulations. Oversee the procurement process for all equipment, materials, and services, ensuring adherence to best practices and compliance with regulations. Provide overall leadership and direction for the project, ensuring it meets all objectives within budget, schedule, and quality constraints. Provide assistance to the site Project Managers on constructability issues during the planning phase of a project and manage the resource allocation to any early construction activities that may take place during this phase of a project. Support the Commercial Manager and Area Commercial Manager in administering subcontracts. What do we need from you? This role of Project Director is great for you if: Manage financials, risk management, and stakeholder relations through preconstruction to delivery. You're experienced in working in environments with structural steelwork, cladding and reinforced concrete You have strong knowledge and experience of the main management systems and processes used within a similar Tier 1 business. You're able to take the lead with client interfaces and manage project delivery on technical and business aspects of team outputs establish project requirements and drive the team to deliver the required outputs in terms of quality, cost and programme. Able to demonstrate experience of leading large, complex infrastructure Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will be required to complete a Government Security BPSS Check, which takes place before your employment, and is conducted by the Cabinet Office's United Kingdom Security Vetting (UKSV) agency who set out a pre-requisite criteria including residency history. (Applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us - to read more about our programme to support people with convictions into employment, visit (url removed)/prison-programme/). This role will also be subject to further pre-employment checks. We look forward to seeing your application to
Sep 07, 2025
Full time
We're looking for a Project Director to join our Major Projects team based at Hinkley Point C, Somerset, to lead one of the UK's most exciting and complex infrastructure programmes. You'll have full accountability for driving delivery, ensuring safety and quality, and leading a diverse team of contractors, partners, and stakeholders. This is a unique opportunity to shape a high-profile project that will leave a lasting legacy. Location : Bridgwater, Hinkley Point C (Subsistence eligible if criteria met) Hours: Full-time permanent, agile working Salary : Competitive salary + Bonus Responsibilities As a Project Director , you will be responsible for directing the site management team through all phases of a project to meet the contract requirements. The Project Director is also responsible for client liaison and generating new business according to the Company Business Plan. Your day to day responsibilities will include; Manage project documentation and reporting, keeping stakeholders informed of progress, addressing any concerns. Oversee design and construction activities, ensuring adherence to safety protocols and environmental regulations. Oversee the procurement process for all equipment, materials, and services, ensuring adherence to best practices and compliance with regulations. Provide overall leadership and direction for the project, ensuring it meets all objectives within budget, schedule, and quality constraints. Provide assistance to the site Project Managers on constructability issues during the planning phase of a project and manage the resource allocation to any early construction activities that may take place during this phase of a project. Support the Commercial Manager and Area Commercial Manager in administering subcontracts. What do we need from you? This role of Project Director is great for you if: Manage financials, risk management, and stakeholder relations through preconstruction to delivery. You're experienced in working in environments with structural steelwork, cladding and reinforced concrete You have strong knowledge and experience of the main management systems and processes used within a similar Tier 1 business. You're able to take the lead with client interfaces and manage project delivery on technical and business aspects of team outputs establish project requirements and drive the team to deliver the required outputs in terms of quality, cost and programme. Able to demonstrate experience of leading large, complex infrastructure Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will be required to complete a Government Security BPSS Check, which takes place before your employment, and is conducted by the Cabinet Office's United Kingdom Security Vetting (UKSV) agency who set out a pre-requisite criteria including residency history. (Applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us - to read more about our programme to support people with convictions into employment, visit (url removed)/prison-programme/). This role will also be subject to further pre-employment checks. We look forward to seeing your application to
Background Information The Park Centre is a community resource that provides a range of services, activities and meeting spaces for people of all ages in its neighbourhood. Our aim is to provide recreational, learning, business and social activities, which are accessible and affordable and meet our charitable aims. Purpose of the role The Community Centre Manager will play a key role in the leadership and smooth running of the Community Centre managing change, growth and performance as agreed with the Board of Trustees. Working closely with the trustees, employees, consultants, contractors, volunteers and other local organisations, the Manager will work to ensure the Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of local residents and organisations. They will also promote the profile, role and impact of the Centre. Principle duties and responsibilities Management of the Community Centre Manage the operations of the Community Centre and its staff and the development and delivery of activities and facilities in line with the business and strategic plan. Ensure compliance with employment law and that we follow good practice with regard to HR. Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the Board. Oversee the maintenance of the building - including building maintenance and improvement programmes. Lead on and contribute to identifying and apply for funding from local and national organisations. Role will also lead on ensuring aims are met and reporting of outcomes to funding organisation. Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction with the Trustees, the review and updating of policies and procedure. Ensure all Community Centre policies and procedures are complied with, including any Government restrictions/guidance. Lead on General Data Protection Regulation and Safeguarding, maintaining records to ensure the charity fulfils all its legal, statutory and regulatory responsibilities. Ensure programme of activities delivered within the Park Centre align with the charitable aims of the organisation and ensure that it is relevant to local community, responding to needs and raising the profile of the Centre. Management of staff and Volunteers Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best. Ensure effective management of HR including recruitment, supervision and development of employees and volunteers, including carrying out DBS checks as necessary. Keeping up to date with relevant legislation and best working practices. Ensure employees, consultants, contractors, volunteers work collaboratively with each other and with users of the facilities, in a safe and constructive way. Oversee the Community Centre s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers. Working with Others Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area. Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included. Continue to strengthen the reputation of the Community Centre by giving maximum visibility to its activities and achievements. Ensure through listening to the community, monitoring and evaluating provision and adapting the service, the Centre meets the needs of the local community. Prepare reports for and attend all Board and annual general meetings. PR/Marketing and Fundraising Oversee the development and implementation of an income generation & marketing strategy. Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media. Identify and secure new funding through grant applications and other means. Continue maintaining and developing positive relationships with funders, both grant makers, sponsors and individuals. Financial management Liaise with the treasurer and accountant in setting and managing budgets and maintain an overview of the financial position of the Community Centre. Code invoices to ensure that income and expenditure is allocated to correct projects. Ensure completion of reports/returns to statutory bodies and funders and compilation of grant applications. Ensure best practice in all financial matters. Project Management Support and oversee the continued delivery of high-quality services and activities. Ensure all project leads are liaised with regularly to ensure compliance with objectives and outcomes. Devise and implement robust impact monitoring and evaluation strategies for all projects. Ensure all projects are correctly risk assessed and supported. The Park Centre Kingswood has a small team of employees, contractors, volunteers and a wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours. To apply: Please send your CV and a covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria. We aim to recruit the person most suited to the job and welcome applications from candidates of all backgrounds and from different sectors, and from people who have gained their skills outside formal employment. If you would like an informal discussion and more information about this opportunity, please contact Rebecca Goozee (trustee). Closing date: Monday 8th September 2025 Interviews: During week starting 15th September 2025
Sep 07, 2025
Full time
Background Information The Park Centre is a community resource that provides a range of services, activities and meeting spaces for people of all ages in its neighbourhood. Our aim is to provide recreational, learning, business and social activities, which are accessible and affordable and meet our charitable aims. Purpose of the role The Community Centre Manager will play a key role in the leadership and smooth running of the Community Centre managing change, growth and performance as agreed with the Board of Trustees. Working closely with the trustees, employees, consultants, contractors, volunteers and other local organisations, the Manager will work to ensure the Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of local residents and organisations. They will also promote the profile, role and impact of the Centre. Principle duties and responsibilities Management of the Community Centre Manage the operations of the Community Centre and its staff and the development and delivery of activities and facilities in line with the business and strategic plan. Ensure compliance with employment law and that we follow good practice with regard to HR. Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the Board. Oversee the maintenance of the building - including building maintenance and improvement programmes. Lead on and contribute to identifying and apply for funding from local and national organisations. Role will also lead on ensuring aims are met and reporting of outcomes to funding organisation. Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction with the Trustees, the review and updating of policies and procedure. Ensure all Community Centre policies and procedures are complied with, including any Government restrictions/guidance. Lead on General Data Protection Regulation and Safeguarding, maintaining records to ensure the charity fulfils all its legal, statutory and regulatory responsibilities. Ensure programme of activities delivered within the Park Centre align with the charitable aims of the organisation and ensure that it is relevant to local community, responding to needs and raising the profile of the Centre. Management of staff and Volunteers Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best. Ensure effective management of HR including recruitment, supervision and development of employees and volunteers, including carrying out DBS checks as necessary. Keeping up to date with relevant legislation and best working practices. Ensure employees, consultants, contractors, volunteers work collaboratively with each other and with users of the facilities, in a safe and constructive way. Oversee the Community Centre s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers. Working with Others Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area. Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included. Continue to strengthen the reputation of the Community Centre by giving maximum visibility to its activities and achievements. Ensure through listening to the community, monitoring and evaluating provision and adapting the service, the Centre meets the needs of the local community. Prepare reports for and attend all Board and annual general meetings. PR/Marketing and Fundraising Oversee the development and implementation of an income generation & marketing strategy. Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media. Identify and secure new funding through grant applications and other means. Continue maintaining and developing positive relationships with funders, both grant makers, sponsors and individuals. Financial management Liaise with the treasurer and accountant in setting and managing budgets and maintain an overview of the financial position of the Community Centre. Code invoices to ensure that income and expenditure is allocated to correct projects. Ensure completion of reports/returns to statutory bodies and funders and compilation of grant applications. Ensure best practice in all financial matters. Project Management Support and oversee the continued delivery of high-quality services and activities. Ensure all project leads are liaised with regularly to ensure compliance with objectives and outcomes. Devise and implement robust impact monitoring and evaluation strategies for all projects. Ensure all projects are correctly risk assessed and supported. The Park Centre Kingswood has a small team of employees, contractors, volunteers and a wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours. To apply: Please send your CV and a covering letter (each of no more than two A4 pages) that summarises your interest in the role and details your ability to match the criteria. We aim to recruit the person most suited to the job and welcome applications from candidates of all backgrounds and from different sectors, and from people who have gained their skills outside formal employment. If you would like an informal discussion and more information about this opportunity, please contact Rebecca Goozee (trustee). Closing date: Monday 8th September 2025 Interviews: During week starting 15th September 2025
Conversion Rate Optimisation (CRO) Specialist - In-Product Journeys Contract: - 6 months possible extension London: Hybrid 2 days in office Rate: £450 tp 550/ a day Umbrella We are looking for a Conversion Rate Optimisation (CRO) Specialist with deep expertise in in-product optimisation and customer journey mapping. This role is central to driving measurable improvements in user acquisition, activation, engagement, and retention through data-driven experimentation, funnel analysis, and personalized journey building. The ideal candidate combines analytical rigour with customer empathy, knows how to translate insights into seamless product experiences, and has the technical acumen to work hand-in-hand with product managers, designers, and engineers. Key Responsibilities Conversion Optimisation & Experimentation Design and execute A/B and multivariate tests to improve in-product conversion and engagement metrics. Own the experimentation roadmap across onboarding, upsell flows, feature adoption, and cross-sell opportunities. Define key success metrics (activation rate, trial-to-paid, retention, churn reduction) and build dashboards with our analytics team to track progress. Journey Building & Mapping Map and optimise customer journeys across the product lifecycle, identifying friction points and opportunities for growth. Collaborate with various marketing functions to align in-product and out-of-product experiences (email, push, etc.). Develop and maintain a journey playbook to ensure consistency across user segments. Insights & Analysis Use quantitative (analytics, funnel tracking, cohort analysis) and qualitative (user testing, surveys, feedback) data to identify barriers to conversion. Partner with data teams to segment users and personalise journeys. Provide actionable insights to product, marketing, and engineering teams. Collaboration & Implementation Work closely with product managers, UX/UI designers, and engineers to ship impactful optimisations. Translate test findings into requirements and implementation plans. Advocate for a test-and-learn culture within product squads. Skills & Experience Proven track record in CRO roles, ideally focused on in-product optimisation (SaaS, subscription, or ecommerce experience preferred). Strong expertise with tools like Google Optimize, Optimizely, VWO, Amplitude, Mixpanel, GA4, Hotjar, FullStory, or similar. Hands-on experience building and analysing A/B tests, multivariate tests, and funnel optimisation. Proficiency in journey mapping and lifecycle design with a customer-centric approach. Strong understanding of UX best practices, persuasion principles, and behavioural psychology. Data literacy: ability to analyse large datasets, run SQL queries, and work with dashboards. Nice to have: web development skills (HTML, CSS, JavaScript) to prototype and implement tests quickly. Attributes Analytical thinker with a bias for action. Comfortable operating at the intersection of product, marketing, and engineering. Strong communication and storytelling skills - able to turn data into clear narratives and recommendations. Growth mindset: thrives in a test-learn-iterate environment. Success Metrics Improved activation and trial-to-paid conversion rates. Increased product adoption and feature utilisation. Reduction of drop-offs at critical funnel stages. Scalable, repeatable testing and optimisation framework embedded into the product org. What We Offer Opportunity to make a direct impact on millions of small businesses using QuickBooks worldwide. A collaborative and inclusive work environment. Competitive compensation and comprehensive benefits. Career growth and learning opportunities in a global tech leader. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Sep 07, 2025
Full time
Conversion Rate Optimisation (CRO) Specialist - In-Product Journeys Contract: - 6 months possible extension London: Hybrid 2 days in office Rate: £450 tp 550/ a day Umbrella We are looking for a Conversion Rate Optimisation (CRO) Specialist with deep expertise in in-product optimisation and customer journey mapping. This role is central to driving measurable improvements in user acquisition, activation, engagement, and retention through data-driven experimentation, funnel analysis, and personalized journey building. The ideal candidate combines analytical rigour with customer empathy, knows how to translate insights into seamless product experiences, and has the technical acumen to work hand-in-hand with product managers, designers, and engineers. Key Responsibilities Conversion Optimisation & Experimentation Design and execute A/B and multivariate tests to improve in-product conversion and engagement metrics. Own the experimentation roadmap across onboarding, upsell flows, feature adoption, and cross-sell opportunities. Define key success metrics (activation rate, trial-to-paid, retention, churn reduction) and build dashboards with our analytics team to track progress. Journey Building & Mapping Map and optimise customer journeys across the product lifecycle, identifying friction points and opportunities for growth. Collaborate with various marketing functions to align in-product and out-of-product experiences (email, push, etc.). Develop and maintain a journey playbook to ensure consistency across user segments. Insights & Analysis Use quantitative (analytics, funnel tracking, cohort analysis) and qualitative (user testing, surveys, feedback) data to identify barriers to conversion. Partner with data teams to segment users and personalise journeys. Provide actionable insights to product, marketing, and engineering teams. Collaboration & Implementation Work closely with product managers, UX/UI designers, and engineers to ship impactful optimisations. Translate test findings into requirements and implementation plans. Advocate for a test-and-learn culture within product squads. Skills & Experience Proven track record in CRO roles, ideally focused on in-product optimisation (SaaS, subscription, or ecommerce experience preferred). Strong expertise with tools like Google Optimize, Optimizely, VWO, Amplitude, Mixpanel, GA4, Hotjar, FullStory, or similar. Hands-on experience building and analysing A/B tests, multivariate tests, and funnel optimisation. Proficiency in journey mapping and lifecycle design with a customer-centric approach. Strong understanding of UX best practices, persuasion principles, and behavioural psychology. Data literacy: ability to analyse large datasets, run SQL queries, and work with dashboards. Nice to have: web development skills (HTML, CSS, JavaScript) to prototype and implement tests quickly. Attributes Analytical thinker with a bias for action. Comfortable operating at the intersection of product, marketing, and engineering. Strong communication and storytelling skills - able to turn data into clear narratives and recommendations. Growth mindset: thrives in a test-learn-iterate environment. Success Metrics Improved activation and trial-to-paid conversion rates. Increased product adoption and feature utilisation. Reduction of drop-offs at critical funnel stages. Scalable, repeatable testing and optimisation framework embedded into the product org. What We Offer Opportunity to make a direct impact on millions of small businesses using QuickBooks worldwide. A collaborative and inclusive work environment. Competitive compensation and comprehensive benefits. Career growth and learning opportunities in a global tech leader. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Description As a client facing, Project Engineering Manager, you will be responsible for managing the delivery of multi-disciplinary engineering design on major projects through the various of stage of the project life cycle to meet the project schedule, budget, safety and quality requirements. The role is based at the Costain Manchester Office with an expectation of office-based working for up to three days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role, client, business and team requirements. Short-term/notice travel to company, supplier or client offices or sites for business purposes may be required This role will be based in Manchester 3 days a week. Responsibilities To manage the delivery of multi-discipline engineering design on major projects through the various stages of the project lifecycle that are safe-by-design, sustainable, digitally enabled, cost-effective, compliant, technically sound and meet commercial delivery targets through: Ensuring that Engineering resource requirements are identified and effectively utilised to allow execution of projects in accordance with the project requirements and targeting for maximum productivity and efficiency. Ensuring all Engineers fully understand the detailed scope, basis of design, budget and programme requirements of the project. Co-ordination of Engineering and Design interfaces between Costain and other project partners / supply chain partners. Management of contractual communications, supporting progress meetings, risk reduction meetings, cost reports, coordinating multi-disciplinary design teams and running / closing out contract actions Regularly reporting to senior operational management on the performance of the engineering delivery for the project Providing a commercial focus with a high level of challenge on project scope and protecting against uncontrolled scope creep Ensuring effective deployment and use of company engineering delivery processes on projects including engineering design strategy; master deliverable register, project schedule, work/cost breakdown structure; process safety management and engineering governance process. Ensuring that key project and programme risks are identified early, and mitigated where possible, with issues and blockers escalated immediately Ensuring all services comply fully with Client & Costain governance processes, standards and obtaining necessary approvals Qualifications Honours Degree or equivalent qualification in an engineering related subject. Significant experience in coordinating multi-discipline teams the various stages of the project life cycle on major contracts in the Energy or similar process industry sectors. Thorough knowledge of the major project delivery process from work winning to project handover. Knowledge and understanding of UK technical and regulatory standards and global best practice. Strong process safety, quality and environmental leadership focus. Significant knowledge and understanding of Project Controls, including Schedule, Cost, Risk and Change Management. Collaborative, innovative and agile. Experienced customer facing capability with an ability to develop and influence relationships Strong interpersonal skills and an effective communicator (written & verbal) Able to work regularly from the Costain Manchester office Mobility to travel to costain/client offices, project sites and suppliers. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Sep 07, 2025
Full time
Job Description As a client facing, Project Engineering Manager, you will be responsible for managing the delivery of multi-disciplinary engineering design on major projects through the various of stage of the project life cycle to meet the project schedule, budget, safety and quality requirements. The role is based at the Costain Manchester Office with an expectation of office-based working for up to three days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role, client, business and team requirements. Short-term/notice travel to company, supplier or client offices or sites for business purposes may be required This role will be based in Manchester 3 days a week. Responsibilities To manage the delivery of multi-discipline engineering design on major projects through the various stages of the project lifecycle that are safe-by-design, sustainable, digitally enabled, cost-effective, compliant, technically sound and meet commercial delivery targets through: Ensuring that Engineering resource requirements are identified and effectively utilised to allow execution of projects in accordance with the project requirements and targeting for maximum productivity and efficiency. Ensuring all Engineers fully understand the detailed scope, basis of design, budget and programme requirements of the project. Co-ordination of Engineering and Design interfaces between Costain and other project partners / supply chain partners. Management of contractual communications, supporting progress meetings, risk reduction meetings, cost reports, coordinating multi-disciplinary design teams and running / closing out contract actions Regularly reporting to senior operational management on the performance of the engineering delivery for the project Providing a commercial focus with a high level of challenge on project scope and protecting against uncontrolled scope creep Ensuring effective deployment and use of company engineering delivery processes on projects including engineering design strategy; master deliverable register, project schedule, work/cost breakdown structure; process safety management and engineering governance process. Ensuring that key project and programme risks are identified early, and mitigated where possible, with issues and blockers escalated immediately Ensuring all services comply fully with Client & Costain governance processes, standards and obtaining necessary approvals Qualifications Honours Degree or equivalent qualification in an engineering related subject. Significant experience in coordinating multi-discipline teams the various stages of the project life cycle on major contracts in the Energy or similar process industry sectors. Thorough knowledge of the major project delivery process from work winning to project handover. Knowledge and understanding of UK technical and regulatory standards and global best practice. Strong process safety, quality and environmental leadership focus. Significant knowledge and understanding of Project Controls, including Schedule, Cost, Risk and Change Management. Collaborative, innovative and agile. Experienced customer facing capability with an ability to develop and influence relationships Strong interpersonal skills and an effective communicator (written & verbal) Able to work regularly from the Costain Manchester office Mobility to travel to costain/client offices, project sites and suppliers. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role An opportunity to join our Rail Civil Engineering team located in one of WSP's offices located in Leeds, Manchester or London. Supported progression to Contractors Responsible Engineer (CRE), or further enhancement of CRE capabilities. Help to grow the team through Bidding, Line Management and Business Improvement activities. The opportunity to develop and grow in the role with support & mentoring to get the best out of your career and provide fantastic opportunities to progress your WSP career. Preparation of technical outputs to the highest standards in accordance with the WSP's quality management system. Resolving technical civil engineering issues. Help to develop the production of drawings, reports and specifications working closely with Engineers and Technicians to delivery to programme. Scope and supervise surveys. Familiar and compliant with relevant Health, Safety and Welfare regulations and to promote WSP's SHEW culture within your team. Undertaking the necessary design (calculations, design, risk assessments, etc.) supported by other team members including technicians to produce the required design deliverable outputs. YOUR TEAM Opportunity for growth in a small / growing team. Career progression. Opportunity to gain involvement and influence the growth of the team and development of the team expertise with bid opportunities Opportunity to provide technical support into assigned projects and be expected to guide/mentor the design team to achieve its deliverables. Projects being delivered will be for a range of clients, including Network Rail, Contractors, Developers & HS2 Opportunities available to provide a wide variety of both technical, management and business functions with strong career development and advancement opportunities. Opportunity to work under mentorship to develop and undertake CRE responsibilities on Rail pro-jects. Similarly, there is an opportunity to work under mentorship as a CEM depending on experience. Operate in a multi-disciplinary environment and delivering projects in a Common Data Environment (CDE). Opportunity to work on small teams / tasks / projects, possible line management responsibilities, supporting junior members of staff to support their development and reporting directly to the line manager. What we would be looking for you to demonstrate A Bachelors or Master's Degree in Civil Engineering or a related subject accredited by the Engineering Council. Chartered Member of the Institution of Civil Engineers or nearing Chartered status. Experience in delivering and managing all stages of multi-disciplinary engineering projects from initial studies through to detailed design. Working knowledge of the relevant legislation and guidelines including the Design Manual for Roads and Bridges, British and European Standards, Eurocodes and Codes of Practice. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Sep 07, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role An opportunity to join our Rail Civil Engineering team located in one of WSP's offices located in Leeds, Manchester or London. Supported progression to Contractors Responsible Engineer (CRE), or further enhancement of CRE capabilities. Help to grow the team through Bidding, Line Management and Business Improvement activities. The opportunity to develop and grow in the role with support & mentoring to get the best out of your career and provide fantastic opportunities to progress your WSP career. Preparation of technical outputs to the highest standards in accordance with the WSP's quality management system. Resolving technical civil engineering issues. Help to develop the production of drawings, reports and specifications working closely with Engineers and Technicians to delivery to programme. Scope and supervise surveys. Familiar and compliant with relevant Health, Safety and Welfare regulations and to promote WSP's SHEW culture within your team. Undertaking the necessary design (calculations, design, risk assessments, etc.) supported by other team members including technicians to produce the required design deliverable outputs. YOUR TEAM Opportunity for growth in a small / growing team. Career progression. Opportunity to gain involvement and influence the growth of the team and development of the team expertise with bid opportunities Opportunity to provide technical support into assigned projects and be expected to guide/mentor the design team to achieve its deliverables. Projects being delivered will be for a range of clients, including Network Rail, Contractors, Developers & HS2 Opportunities available to provide a wide variety of both technical, management and business functions with strong career development and advancement opportunities. Opportunity to work under mentorship to develop and undertake CRE responsibilities on Rail pro-jects. Similarly, there is an opportunity to work under mentorship as a CEM depending on experience. Operate in a multi-disciplinary environment and delivering projects in a Common Data Environment (CDE). Opportunity to work on small teams / tasks / projects, possible line management responsibilities, supporting junior members of staff to support their development and reporting directly to the line manager. What we would be looking for you to demonstrate A Bachelors or Master's Degree in Civil Engineering or a related subject accredited by the Engineering Council. Chartered Member of the Institution of Civil Engineers or nearing Chartered status. Experience in delivering and managing all stages of multi-disciplinary engineering projects from initial studies through to detailed design. Working knowledge of the relevant legislation and guidelines including the Design Manual for Roads and Bridges, British and European Standards, Eurocodes and Codes of Practice. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Michael Page is proud to be partnering with a global technology company that has been helping clients grow smarter for over 20 years, driven by a culture that values people, progress, and purpose. They're now looking for a hands-on Software Support Delivery Manager to lead their Birmingham support team, so if you know how to lead with empathy, keep operations running smoothly, and deliver standout customer experiences, we'd love to tell you more. Client Details Michael Page Technology are proudly representing an award-winning software house, known for building a platform that adapts to real customer needs instead of the other way around. With more than two decades in the industry, that same mission drives them as they help sales teams unlock their full potential with smarter, more flexible tools. The organisation's global team shares a passion for customer success and a commitment to doing meaningful, impactful work every day. Through this, they have fostered a culture that values both personal and professional growth, and they're proud to be recognised as a Great Place to Work. Flexibility and work/life balance aren't just perks when you join, they're a fundamental part of how they work and succeed. If you're ready to grow your career and help businesses grow better and faster, you'll fit right in. Description As the Software Support Delivery Manager, you'll be a people-first leader, managing a UK-based Application Support team in Birmingham. You'll be responsible for ensuring smooth daily operations, keeping performance on track, and creating a positive, high-performing team culture. Whilst this isn't a technical role, you should understand how to lead a B2B support function, manage escalations, and deliver a great customer experience at scale. You'll oversee daily operations, including the balancing of workloads, meeting SLAs, and maintaining strong response times for customers. In addition, you will handle customer escalations where necessary, and incidents with clarity and professionalism, whilst improving processes, documentation, and service consistency across the team. The company are international, so you will also collaborate with global support leaders to ensure smooth handoffs and alignment. The role follows a hybrid model, with three days a week in the Birmingham office, and two days free to work from home. Profile As the successful candidate for the Software Support Delivery Manager role, you will have the following experience: You've led customer-facing support or service delivery teams for 5+ years, and you know how to bring out the best in people, whether you're managing day-to-day operations or coaching through challenges. Your background is rooted in B2B customer service, and while you might not be a technical expert, you understand what great service looks like and how to deliver it at scale. When things get tough, like major incidents or high-stakes escalations, you're the calm in the storm. You know how to communicate clearly, keep customers informed, and guide your team through it. You're familiar with support tools and CRM systems, and you know how to use them to keep things running smoothly. You bring structure to chaos. Whether it's implementing better processes or helping your team navigate change, you're someone who creates clarity and momentum. You lead with transparency, fairness and empathy, and people trust you because of it. Bonus points if you've worked with ITIL or other service management practices, but it's your practical experience and leadership that matter most. Job Offer Starting salary of £55,000 - £60,000 per annum. Hybrid working model, with 3 days in the office and 2 remote. Private medical and dental insurance. Private pension. Health & Wellness programmes. Career & Personal Development programmes. + More.
Sep 07, 2025
Full time
Michael Page is proud to be partnering with a global technology company that has been helping clients grow smarter for over 20 years, driven by a culture that values people, progress, and purpose. They're now looking for a hands-on Software Support Delivery Manager to lead their Birmingham support team, so if you know how to lead with empathy, keep operations running smoothly, and deliver standout customer experiences, we'd love to tell you more. Client Details Michael Page Technology are proudly representing an award-winning software house, known for building a platform that adapts to real customer needs instead of the other way around. With more than two decades in the industry, that same mission drives them as they help sales teams unlock their full potential with smarter, more flexible tools. The organisation's global team shares a passion for customer success and a commitment to doing meaningful, impactful work every day. Through this, they have fostered a culture that values both personal and professional growth, and they're proud to be recognised as a Great Place to Work. Flexibility and work/life balance aren't just perks when you join, they're a fundamental part of how they work and succeed. If you're ready to grow your career and help businesses grow better and faster, you'll fit right in. Description As the Software Support Delivery Manager, you'll be a people-first leader, managing a UK-based Application Support team in Birmingham. You'll be responsible for ensuring smooth daily operations, keeping performance on track, and creating a positive, high-performing team culture. Whilst this isn't a technical role, you should understand how to lead a B2B support function, manage escalations, and deliver a great customer experience at scale. You'll oversee daily operations, including the balancing of workloads, meeting SLAs, and maintaining strong response times for customers. In addition, you will handle customer escalations where necessary, and incidents with clarity and professionalism, whilst improving processes, documentation, and service consistency across the team. The company are international, so you will also collaborate with global support leaders to ensure smooth handoffs and alignment. The role follows a hybrid model, with three days a week in the Birmingham office, and two days free to work from home. Profile As the successful candidate for the Software Support Delivery Manager role, you will have the following experience: You've led customer-facing support or service delivery teams for 5+ years, and you know how to bring out the best in people, whether you're managing day-to-day operations or coaching through challenges. Your background is rooted in B2B customer service, and while you might not be a technical expert, you understand what great service looks like and how to deliver it at scale. When things get tough, like major incidents or high-stakes escalations, you're the calm in the storm. You know how to communicate clearly, keep customers informed, and guide your team through it. You're familiar with support tools and CRM systems, and you know how to use them to keep things running smoothly. You bring structure to chaos. Whether it's implementing better processes or helping your team navigate change, you're someone who creates clarity and momentum. You lead with transparency, fairness and empathy, and people trust you because of it. Bonus points if you've worked with ITIL or other service management practices, but it's your practical experience and leadership that matter most. Job Offer Starting salary of £55,000 - £60,000 per annum. Hybrid working model, with 3 days in the office and 2 remote. Private medical and dental insurance. Private pension. Health & Wellness programmes. Career & Personal Development programmes. + More.
Job Summary Scheduling the installations of walk in refrigeration/coldrooms, ordering required components from factory, managing and assisting our own in house installers on site, liaising with customers Duties Supervise and lead installation teams to ensure efficient execution of projects. Gather requirements from stakeholders to define project scopes and objectives. Manage time effectively to meet deadlines while controlling costs associated with installations. Foster a collaborative team environment through effective leadership and communication skills. Organise and maintain documentation associated with the installation. Ensure compliance with industry standards and best practices. Skills Proven supervising experience in a similar role. Refrigeration knowledge essential and f-gas certification preferred CSCS card or equivalent health and safety training essential Electrical knowledge essential Excellent team management capabilities with a focus on leadership development. Proficient in requirements gathering to align project goals with stakeholder expectations. Exceptional time management skills to prioritise tasks efficiently. Knowledge of cost control measures to optimise project budgets. Effective communication skills for liaising with team members and stakeholders alike. Strong organisational skills to manage multiple projects simultaneously. Job Types: Full-time, Permanent Pay: £40,000.00-£60,000.00 per year Experience: refrigeration : 5 years (required) Willingness to travel: 25% (preferred) Work Location: In person
Sep 07, 2025
Full time
Job Summary Scheduling the installations of walk in refrigeration/coldrooms, ordering required components from factory, managing and assisting our own in house installers on site, liaising with customers Duties Supervise and lead installation teams to ensure efficient execution of projects. Gather requirements from stakeholders to define project scopes and objectives. Manage time effectively to meet deadlines while controlling costs associated with installations. Foster a collaborative team environment through effective leadership and communication skills. Organise and maintain documentation associated with the installation. Ensure compliance with industry standards and best practices. Skills Proven supervising experience in a similar role. Refrigeration knowledge essential and f-gas certification preferred CSCS card or equivalent health and safety training essential Electrical knowledge essential Excellent team management capabilities with a focus on leadership development. Proficient in requirements gathering to align project goals with stakeholder expectations. Exceptional time management skills to prioritise tasks efficiently. Knowledge of cost control measures to optimise project budgets. Effective communication skills for liaising with team members and stakeholders alike. Strong organisational skills to manage multiple projects simultaneously. Job Types: Full-time, Permanent Pay: £40,000.00-£60,000.00 per year Experience: refrigeration : 5 years (required) Willingness to travel: 25% (preferred) Work Location: In person
Technical Infrastructure Manager Our client is a fast-growing, dynamic business expanding their in-house IT capability. They're looking for a hands-on Technical Manager with strong 3rd line expertise to support 30-50 users across the UK, UAE, and Pakistan. This is more than day-to-day support-you'll shape and develop their IT and cloud infrastructure, ensuring secure, reliable, and scalable systems. With a Microsoft-focused environment (Windows Server, Microsoft 365, Dynamics 365, Azure), you'll have real ownership and variety in a role that blends support, projects, and strategy. Key Responsibilities Act as escalation point for complex IT issues, ensuring quick resolution. Manage and optimise Microsoft 365, Azure, and hybrid cloud environments. Install, configure, and maintain hardware, software, and network devices. Lead IT projects, rollouts, and new technology adoption. Deliver user training, create documentation, and drive best practices. Support information security initiatives (e.g. Cyber Essentials). Contribute to IT policy, security standards, and continuous improvement. What We're Looking For Solid 3rd line support background, ideally in an SME or fast-paced environment. Strong Microsoft/Office 365 and Windows Server expertise. Experience managing hybrid cloud environments and delivering IT projects. Excellent troubleshooting, problem-solving, and communication skills. Desirable: Azure administration, Intune/Autopilot, scripting (PowerShell), Dynamics 365/Power Platform exposure, cybersecurity frameworks (Cyber Essentials Plus, ISO 27001). Personal Attributes Proactive, hands-on, and solutions-focused. Strong communicator with all levels of the business. Highly organised and adaptable, with a passion for emerging IT and cloud technologies.
Sep 07, 2025
Full time
Technical Infrastructure Manager Our client is a fast-growing, dynamic business expanding their in-house IT capability. They're looking for a hands-on Technical Manager with strong 3rd line expertise to support 30-50 users across the UK, UAE, and Pakistan. This is more than day-to-day support-you'll shape and develop their IT and cloud infrastructure, ensuring secure, reliable, and scalable systems. With a Microsoft-focused environment (Windows Server, Microsoft 365, Dynamics 365, Azure), you'll have real ownership and variety in a role that blends support, projects, and strategy. Key Responsibilities Act as escalation point for complex IT issues, ensuring quick resolution. Manage and optimise Microsoft 365, Azure, and hybrid cloud environments. Install, configure, and maintain hardware, software, and network devices. Lead IT projects, rollouts, and new technology adoption. Deliver user training, create documentation, and drive best practices. Support information security initiatives (e.g. Cyber Essentials). Contribute to IT policy, security standards, and continuous improvement. What We're Looking For Solid 3rd line support background, ideally in an SME or fast-paced environment. Strong Microsoft/Office 365 and Windows Server expertise. Experience managing hybrid cloud environments and delivering IT projects. Excellent troubleshooting, problem-solving, and communication skills. Desirable: Azure administration, Intune/Autopilot, scripting (PowerShell), Dynamics 365/Power Platform exposure, cybersecurity frameworks (Cyber Essentials Plus, ISO 27001). Personal Attributes Proactive, hands-on, and solutions-focused. Strong communicator with all levels of the business. Highly organised and adaptable, with a passion for emerging IT and cloud technologies.
Day Service Manager We are working with an independent charity on the lookout for a Day Service Manager to join their team in Birmingham. This is a brilliant opportunity to join an incredible company within a fantastic team, making a real difference. The Day Service Manager will oversee the operational management and growth of their day services, ensuring the delivery of high-quality, person-centred support to individuals with a range of needs. This role will involve leading a team to provide engaging and accessible activities that enhance independence, well-being, and inclusion. Key Responsibilities: Service Delivery & Quality Ensure the delivery of safe, high-quality, and person-centred services in line with regulatory requirements and best practice Oversee the transition of people into the service, working closely with feeder schools, families, and commissioners to promote the service and ensure smooth, person-centred pathway Oversee the design and implementation of activity programmes that meet the needs and aspirations of service users Embed a strengths-based approach, promoting active support and meaningful engagement Ensure compliance with health and safety, safeguarding, and relevant care regulations Oversee care planning and documentation using their system to ensure accurate and person-centred record-keeping Leadership & Team Management Lead, support, and develop a team of staff and volunteers to deliver high-quality services Foster a culture of learning, collaboration, and continuous improvement Provide supervision, performance management, and professional development opportunities for team members Service development & innovation Identify opportunities to enhance and expand day service provision in response to community needs Work collaboratively with stakeholders, including service users, families, and partner organisations, to co-produce services Drive initiatives that improve accessibility, inclusivity, and engagement in the service Financial & Resource Management Manage service budgets effectively, ensuring financial sustainability Support funding applications and fundraising initiatives to enhance service provision Ensure efficient resource allocation and cost-effective service delivery Stakeholder Engagement & Communication Build positive relationships with service users, families, carers, and external partners Act as a key point of contact for day service-related queries and concerns Promote the service and raise awareness of its impact within the wider community Key Requirements & Skills The ideal candidate will have a strong background in managing services for individuals with complex needs and disabilities, along with a proven ability to inspire and develop teams Relevant qualification in health and social care, leadership, or service management Experience in managing services for individuals with disabilities, complex needs, or sight loss Strong leadership and people management skills, with experience in coaching and developing teams Knowledge of person-centred approaches, active support, and strengths-based practice Understanding of safeguarding, health and safety, and relevant care regulations Financial management experience, including budget oversight and resource allocation Strong communication, interpersonal, and relationship-building skills Ability to work collaboratively and adapt to changing service demands By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.
Sep 07, 2025
Full time
Day Service Manager We are working with an independent charity on the lookout for a Day Service Manager to join their team in Birmingham. This is a brilliant opportunity to join an incredible company within a fantastic team, making a real difference. The Day Service Manager will oversee the operational management and growth of their day services, ensuring the delivery of high-quality, person-centred support to individuals with a range of needs. This role will involve leading a team to provide engaging and accessible activities that enhance independence, well-being, and inclusion. Key Responsibilities: Service Delivery & Quality Ensure the delivery of safe, high-quality, and person-centred services in line with regulatory requirements and best practice Oversee the transition of people into the service, working closely with feeder schools, families, and commissioners to promote the service and ensure smooth, person-centred pathway Oversee the design and implementation of activity programmes that meet the needs and aspirations of service users Embed a strengths-based approach, promoting active support and meaningful engagement Ensure compliance with health and safety, safeguarding, and relevant care regulations Oversee care planning and documentation using their system to ensure accurate and person-centred record-keeping Leadership & Team Management Lead, support, and develop a team of staff and volunteers to deliver high-quality services Foster a culture of learning, collaboration, and continuous improvement Provide supervision, performance management, and professional development opportunities for team members Service development & innovation Identify opportunities to enhance and expand day service provision in response to community needs Work collaboratively with stakeholders, including service users, families, and partner organisations, to co-produce services Drive initiatives that improve accessibility, inclusivity, and engagement in the service Financial & Resource Management Manage service budgets effectively, ensuring financial sustainability Support funding applications and fundraising initiatives to enhance service provision Ensure efficient resource allocation and cost-effective service delivery Stakeholder Engagement & Communication Build positive relationships with service users, families, carers, and external partners Act as a key point of contact for day service-related queries and concerns Promote the service and raise awareness of its impact within the wider community Key Requirements & Skills The ideal candidate will have a strong background in managing services for individuals with complex needs and disabilities, along with a proven ability to inspire and develop teams Relevant qualification in health and social care, leadership, or service management Experience in managing services for individuals with disabilities, complex needs, or sight loss Strong leadership and people management skills, with experience in coaching and developing teams Knowledge of person-centred approaches, active support, and strengths-based practice Understanding of safeguarding, health and safety, and relevant care regulations Financial management experience, including budget oversight and resource allocation Strong communication, interpersonal, and relationship-building skills Ability to work collaboratively and adapt to changing service demands By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.
Peripatetic Chef Catering - Glasgow Contract: Full Time Salary: £15.50 Per Hour Shift type: Days Contracted hours: Care Concern Group is a market leading, family-owned care group operating over 80 care homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in. Are you a culinary wizard with a passion for creating delicious and nutritious meals? Do you thrive in dynamic environments and enjoy the challenge of managing multiple kitchens? If so, we have an exciting opportunity for you! About the Role As our Peripatetic Chef, you'll be the driving force behind the culinary excellence in the Glasgow Region, covering a number of care homes. This role is perfect for someone who loves variety and is eager to make a difference in the lives of our residents by providing high-quality meals that delight and nourish. What You'll Do Create Culinary Magic: Prepare, cook, and serve both hot and cold meals that are not only delicious but also nutritious. Menu Maestro: Collaborate with Home Managers & Head Chefs to design and cost menus that balance taste and health, using the freshest ingredients available. Lead with Flair: Supervise and mentor kitchen staff, ensuring they are skilled in equipment use and hygiene best practices. Train and Inspire: Conduct Basic Food Hygiene training for care staff, ensuring everyone is up to speed on food safety. Stay Sharp: Keep your professional skills and knowledge up to date with the latest in food preparation and safety. Master the Details: Maintain accurate records, manage stock rotations, and oversee ordering and delivery processes. Team Building: Prepare staff rotas, participate in interviews, and help build a strong kitchen team. Ensure Excellence: Uphold Health & Safety standards and ensure that kitchens and dining areas are impeccably clean and organized. What We're Looking For: Qualifications: City & Guilds 706 " 1 & 2 or an equivalent qualification (achieved or in progress). Skills: Excellent team player with strong communication skills and a knack for working independently. Experience: Prior management or supervisory experience, food preparation for service user groups, and a Basic Food Hygiene Certificate. Impact: Make a meaningful difference in the lives of our residents through exceptional food. Bonus Points: Experience in a care environment is a plus but not a requirement. Enjoy the excitement of working in different locations and creating unique dining experiences. If you're ready to bring your culinary expertise to a role that truly matters, we'd love to hear from you! Pension Onsite Parking Paid PVG Uniform Provided 5.6 Weeks Annual Leave (Based on a full-time contract)
Sep 07, 2025
Full time
Peripatetic Chef Catering - Glasgow Contract: Full Time Salary: £15.50 Per Hour Shift type: Days Contracted hours: Care Concern Group is a market leading, family-owned care group operating over 80 care homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in. Are you a culinary wizard with a passion for creating delicious and nutritious meals? Do you thrive in dynamic environments and enjoy the challenge of managing multiple kitchens? If so, we have an exciting opportunity for you! About the Role As our Peripatetic Chef, you'll be the driving force behind the culinary excellence in the Glasgow Region, covering a number of care homes. This role is perfect for someone who loves variety and is eager to make a difference in the lives of our residents by providing high-quality meals that delight and nourish. What You'll Do Create Culinary Magic: Prepare, cook, and serve both hot and cold meals that are not only delicious but also nutritious. Menu Maestro: Collaborate with Home Managers & Head Chefs to design and cost menus that balance taste and health, using the freshest ingredients available. Lead with Flair: Supervise and mentor kitchen staff, ensuring they are skilled in equipment use and hygiene best practices. Train and Inspire: Conduct Basic Food Hygiene training for care staff, ensuring everyone is up to speed on food safety. Stay Sharp: Keep your professional skills and knowledge up to date with the latest in food preparation and safety. Master the Details: Maintain accurate records, manage stock rotations, and oversee ordering and delivery processes. Team Building: Prepare staff rotas, participate in interviews, and help build a strong kitchen team. Ensure Excellence: Uphold Health & Safety standards and ensure that kitchens and dining areas are impeccably clean and organized. What We're Looking For: Qualifications: City & Guilds 706 " 1 & 2 or an equivalent qualification (achieved or in progress). Skills: Excellent team player with strong communication skills and a knack for working independently. Experience: Prior management or supervisory experience, food preparation for service user groups, and a Basic Food Hygiene Certificate. Impact: Make a meaningful difference in the lives of our residents through exceptional food. Bonus Points: Experience in a care environment is a plus but not a requirement. Enjoy the excitement of working in different locations and creating unique dining experiences. If you're ready to bring your culinary expertise to a role that truly matters, we'd love to hear from you! Pension Onsite Parking Paid PVG Uniform Provided 5.6 Weeks Annual Leave (Based on a full-time contract)
Job Description We are seeking to recruit a Lead/Principal Process Engineer to work within a multi-disciplinary team delivering projects in our Natural Resources Sector with a focus on our Energy projects. This may cover a range of projects from Concept Studies through to detailed design. A Principal Process Engineer will normally be the most senior engineer of his discipline on a particular project with overall accountability for delivering the process engineering aspects of the project and providing technical leadership. The role reports to the Head of Process Engineering. The role will be based at the Costain Aberdeen Office with an expectation of office-based working for at least two days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role requirements and team needs. Flexibility required for site visits, design reviews and client meetings, mainly within the Northwest region. Support and guide more junior team members. Challenge and deliver value engineering solutions. Confident and authoritative in front of clients. Responsibilities As a client facing Principal Engineer, your responsibilities will involve: Responsibility for Process Engineering discipline technical input for projects and/or proposals; including preparation, checking and/or approval of engineering documentation. Organising discipline staff allocated to the project, allocating work and ensuring delivery against plan. Production of high-quality engineering deliverables to schedule, budget and client satisfaction Ensuring all applicable national and international codes of practice, legislation and company/client standards and procedures are complied with. Reviewing supplier's quotations and preparing technical bid assessments Representing the Process Engineering in discussions and meetings with client, vendors and third parties. Proactive liaison with other engineering disciplines to ensure integration of Process Engineering design requirements into the overall engineering design. Offering advice and support to colleagues and subordinates on development needs taking into account work activities, learning ability and circumstances including mentoring and developing graduates and less experienced engineers. Displaying Costain values and behaviours, and commitment to the highest standards of safe and ethical behaviour, to ensure safe and reliable operations and client satisfaction. Ensuring personal compliance with current company policy, relevant legislation and company and client's requirements for Quality, Health, Safety and Environmental matters and work in such a manner not to cause personal harm or injury to fellow workers, client and subcontractor employees or the environment. More specific tasks include: To communicate to team members the project objectives and execution strategies and provide training as required on company workflow, methods and business systems. Developing discipline programme activities/deliverables and interdependencies Planning for adequate resources; monitoring and reporting design progress and man-hour usage to the project management team. Optioneering assessments, defining scopes of work, supporting estimates and business development. Providing advice and guidance on specialist discipline matters relating to nuclear sector requirements, regulations, latest technologies and industry best practice. Supporting the Project Manager in identifying change, progress reporting, tracking of issues, risks and resolutions Supporting the Head of Process Engineering in delivering the company performance management process including setting objectives, assisting colleagues and subordinates in achieving their objectives, conducting performance reviews of team members where delegated and/or providing feedback on team member performance to their line managers. Supporting the Head of Process Engineering in technical development of the function. Qualifications Degree in Chemical Engineering Minimum Bachelor of Science in chemical engineering or related fields, or Master's would be preferred. 5-10 years of experience within the Energy Industry with an emphasis on pre-feasibility and feasibility studies. Minimum of 5 years' experience with process modelling tools like UniSim, HYSYS, ASPEN Plus, VMGsim Significant experience in chemical/process engineering design experience for chemical plants Significant experience in an engineering consultancy/contracting environment. Good knowledge and experience of oil and gas and energy industry sector working practices and industry standards Extensive knowledge of UK legislation and standards Awareness of risk identification, quantification, management and of HSE requirements Experience in the full engineering project lifecycle including. Development of process design deliverables including Process Flow Diagrams, Heat and Material Balances, Process Design Philosophies, P&ID's, Process Line List, Cause & Effect's, Process Equipment & Instrument specifications, Relief and Blowdown calculations. Technical safety & environmental knowledge and experience including HAZID, HAZOP and SIL Classification using LOPA. Technical Risk Management. Commercial Awareness. Proactive, self-motivated and solutions biased. Strong interpersonal skills. Effective communicator. Strong technical writing skills. Excellent IT skills including Microsoft Word and Excel. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Sep 07, 2025
Full time
Job Description We are seeking to recruit a Lead/Principal Process Engineer to work within a multi-disciplinary team delivering projects in our Natural Resources Sector with a focus on our Energy projects. This may cover a range of projects from Concept Studies through to detailed design. A Principal Process Engineer will normally be the most senior engineer of his discipline on a particular project with overall accountability for delivering the process engineering aspects of the project and providing technical leadership. The role reports to the Head of Process Engineering. The role will be based at the Costain Aberdeen Office with an expectation of office-based working for at least two days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role requirements and team needs. Flexibility required for site visits, design reviews and client meetings, mainly within the Northwest region. Support and guide more junior team members. Challenge and deliver value engineering solutions. Confident and authoritative in front of clients. Responsibilities As a client facing Principal Engineer, your responsibilities will involve: Responsibility for Process Engineering discipline technical input for projects and/or proposals; including preparation, checking and/or approval of engineering documentation. Organising discipline staff allocated to the project, allocating work and ensuring delivery against plan. Production of high-quality engineering deliverables to schedule, budget and client satisfaction Ensuring all applicable national and international codes of practice, legislation and company/client standards and procedures are complied with. Reviewing supplier's quotations and preparing technical bid assessments Representing the Process Engineering in discussions and meetings with client, vendors and third parties. Proactive liaison with other engineering disciplines to ensure integration of Process Engineering design requirements into the overall engineering design. Offering advice and support to colleagues and subordinates on development needs taking into account work activities, learning ability and circumstances including mentoring and developing graduates and less experienced engineers. Displaying Costain values and behaviours, and commitment to the highest standards of safe and ethical behaviour, to ensure safe and reliable operations and client satisfaction. Ensuring personal compliance with current company policy, relevant legislation and company and client's requirements for Quality, Health, Safety and Environmental matters and work in such a manner not to cause personal harm or injury to fellow workers, client and subcontractor employees or the environment. More specific tasks include: To communicate to team members the project objectives and execution strategies and provide training as required on company workflow, methods and business systems. Developing discipline programme activities/deliverables and interdependencies Planning for adequate resources; monitoring and reporting design progress and man-hour usage to the project management team. Optioneering assessments, defining scopes of work, supporting estimates and business development. Providing advice and guidance on specialist discipline matters relating to nuclear sector requirements, regulations, latest technologies and industry best practice. Supporting the Project Manager in identifying change, progress reporting, tracking of issues, risks and resolutions Supporting the Head of Process Engineering in delivering the company performance management process including setting objectives, assisting colleagues and subordinates in achieving their objectives, conducting performance reviews of team members where delegated and/or providing feedback on team member performance to their line managers. Supporting the Head of Process Engineering in technical development of the function. Qualifications Degree in Chemical Engineering Minimum Bachelor of Science in chemical engineering or related fields, or Master's would be preferred. 5-10 years of experience within the Energy Industry with an emphasis on pre-feasibility and feasibility studies. Minimum of 5 years' experience with process modelling tools like UniSim, HYSYS, ASPEN Plus, VMGsim Significant experience in chemical/process engineering design experience for chemical plants Significant experience in an engineering consultancy/contracting environment. Good knowledge and experience of oil and gas and energy industry sector working practices and industry standards Extensive knowledge of UK legislation and standards Awareness of risk identification, quantification, management and of HSE requirements Experience in the full engineering project lifecycle including. Development of process design deliverables including Process Flow Diagrams, Heat and Material Balances, Process Design Philosophies, P&ID's, Process Line List, Cause & Effect's, Process Equipment & Instrument specifications, Relief and Blowdown calculations. Technical safety & environmental knowledge and experience including HAZID, HAZOP and SIL Classification using LOPA. Technical Risk Management. Commercial Awareness. Proactive, self-motivated and solutions biased. Strong interpersonal skills. Effective communicator. Strong technical writing skills. Excellent IT skills including Microsoft Word and Excel. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Sep 06, 2025
Full time
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Role: Senior Digital Product ManagerReporting to: Director of Digital ProductLocation: Hybrid (Clapham Junction three days per week)Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging.So, what's stopping you? Apply today and be YOU with us!What you need to know about us The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym with over 245 gyms and counting!Our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It's our mission to break down barriers to fitness for all.We're in our industry when it comes to our values, our culture and our people - check out Glassdoor if you don't believe us. We offer a fantastic place to work in a great working culture. We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams.We may be one of the leading budget gym chains in the UK but there's nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and GOLD in wellbeing this year.We're recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.About the role As a Senior Digital Product Manager at The Gym Group, you will lead larger, more strategic product domains-often spanning multiple value streams (e.g. end-to-end acquisition, retention, servicing, or payments). You will set product direction, prioritise investment, and build business cases that drive measurable improvements in member acquisition, retention, LTV, OSAT, and digital adoption. This role combines deep product delivery expertise with strong strategic influence. You will mentor other product managers, raise product practice maturity, and represent TGG in external forums and vendor discussions. You will work closely with senior stakeholders, including the Director of Digital Product and ExCo sponsors, to shape medium- to long-term product strategy while ensuring delivery of impactful outcomes today. Key Responsibilities Product Ownership and Strategy Own one or more strategic product domains spanning multiple digital value streams. Define long-term product strategies and roadmaps (12-24 months), aligned with business objectives and member needs. Lead prioritisation and investment trade-offs, building robust business cases and data-driven rationales. Delivery and Execution Translate strategy into clear initiatives, epics, and user stories for execution by cross-functional value streams. Ensure delivery meets quality, performance, accessibility, and commercial standards. Drive continuous product experimentation and validation (A/B, usability testing, prototype cycles). Commercial and Data Leadership Link product initiatives directly to commercial impact (acquisition, churn reduction, yield uplift, engagement). Define, monitor, and report on hybrid KPIs covering both business and customer outcomes. Use behavioural analytics and member research to guide prioritisation and assess post-launch success. Stakeholder and Vendor Influence Build and maintain strong relationships across Marketing, Trading, Operations, Finance, and Technology. Lead strategic conversations with senior stakeholders to align product investments with business priorities. Represent TGG externally with key vendors, partners, and in relevant industry/product forums. Customer and Operational Research Lead discovery to uncover member and operational needs, combining qualitative research with quantitative analysis. Ensure product strategy is grounded in both member experience and operational efficiency. Champion accessibility, inclusivity, and frictionless digital experiences. Practice and Mentoring Mentor and support more junior colleagues, sharing best practice and coaching in backlog management, delivery discipline, and data-driven decision making. Help grow the product management discipline at TGG, contributing to consistent tools, processes, and frameworks. Promote a culture of experimentation, learning, and innovation across the product organisation. About you Proven track record as a Product Manager/Lead or Senior Product Manager delivering commercial impact in a digital/subscription/e-commerce environment. Experience owning larger or more strategic product domains. Strong commercial acumen, with ability to build and defend business cases at senior stakeholder level. Skilled in data-driven product management, analytics, and experimentation. Strong communication and influencing skills, including with senior stakeholders and external partners. Experience mentoring other product managers or leading product practice improvements. Familiarity with subscription payments, member lifecycle products, or comparable B2C digital platforms desirable.
Sep 06, 2025
Full time
Role: Senior Digital Product ManagerReporting to: Director of Digital ProductLocation: Hybrid (Clapham Junction three days per week)Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging.So, what's stopping you? Apply today and be YOU with us!What you need to know about us The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym with over 245 gyms and counting!Our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It's our mission to break down barriers to fitness for all.We're in our industry when it comes to our values, our culture and our people - check out Glassdoor if you don't believe us. We offer a fantastic place to work in a great working culture. We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams.We may be one of the leading budget gym chains in the UK but there's nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and GOLD in wellbeing this year.We're recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.About the role As a Senior Digital Product Manager at The Gym Group, you will lead larger, more strategic product domains-often spanning multiple value streams (e.g. end-to-end acquisition, retention, servicing, or payments). You will set product direction, prioritise investment, and build business cases that drive measurable improvements in member acquisition, retention, LTV, OSAT, and digital adoption. This role combines deep product delivery expertise with strong strategic influence. You will mentor other product managers, raise product practice maturity, and represent TGG in external forums and vendor discussions. You will work closely with senior stakeholders, including the Director of Digital Product and ExCo sponsors, to shape medium- to long-term product strategy while ensuring delivery of impactful outcomes today. Key Responsibilities Product Ownership and Strategy Own one or more strategic product domains spanning multiple digital value streams. Define long-term product strategies and roadmaps (12-24 months), aligned with business objectives and member needs. Lead prioritisation and investment trade-offs, building robust business cases and data-driven rationales. Delivery and Execution Translate strategy into clear initiatives, epics, and user stories for execution by cross-functional value streams. Ensure delivery meets quality, performance, accessibility, and commercial standards. Drive continuous product experimentation and validation (A/B, usability testing, prototype cycles). Commercial and Data Leadership Link product initiatives directly to commercial impact (acquisition, churn reduction, yield uplift, engagement). Define, monitor, and report on hybrid KPIs covering both business and customer outcomes. Use behavioural analytics and member research to guide prioritisation and assess post-launch success. Stakeholder and Vendor Influence Build and maintain strong relationships across Marketing, Trading, Operations, Finance, and Technology. Lead strategic conversations with senior stakeholders to align product investments with business priorities. Represent TGG externally with key vendors, partners, and in relevant industry/product forums. Customer and Operational Research Lead discovery to uncover member and operational needs, combining qualitative research with quantitative analysis. Ensure product strategy is grounded in both member experience and operational efficiency. Champion accessibility, inclusivity, and frictionless digital experiences. Practice and Mentoring Mentor and support more junior colleagues, sharing best practice and coaching in backlog management, delivery discipline, and data-driven decision making. Help grow the product management discipline at TGG, contributing to consistent tools, processes, and frameworks. Promote a culture of experimentation, learning, and innovation across the product organisation. About you Proven track record as a Product Manager/Lead or Senior Product Manager delivering commercial impact in a digital/subscription/e-commerce environment. Experience owning larger or more strategic product domains. Strong commercial acumen, with ability to build and defend business cases at senior stakeholder level. Skilled in data-driven product management, analytics, and experimentation. Strong communication and influencing skills, including with senior stakeholders and external partners. Experience mentoring other product managers or leading product practice improvements. Familiarity with subscription payments, member lifecycle products, or comparable B2C digital platforms desirable.
Development Manager Location: HMP Moorland and HMP Lindholme Job Type: Full time, 37.5 hours per week Contract Type : Contract Contract end date : 31-08-2029 Salary: £28,875 per annum Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance Are you passionate about supporting families affected by imprisonment? Join Pact (Prison Advice & Care Trust) as a Development Manager and help lead our innovative Families Together project, funded by the National Lottery Community Fund. This is a unique opportunity to make a real difference in South Yorkshire by improving outcomes for children, young people, and families impacted by the criminal justice system. About the Role You'll be responsible for delivering key elements of the Families Together programme, including: • Leading Professionals Forums and delivering training to schools and community partners. • Building relationships with schools, social services, and voluntary organisations. • Providing casework support for children and young people with a loved one in prison. • Supporting and managing volunteers to deliver high-quality, trauma-informed services. What We're Looking For We're seeking someone with: • A Level 3 qualification in criminal justice, casework, teaching, counselling, or similar. • Experience managing community or criminal justice projects. • Strong understanding of trauma-informed, person-centred, and restorative approaches. • Excellent communication, organisational, and partnership-building skills. • A commitment to Pact's values and a belief in rehabilitation and social justice. Why Join Us? • Be part of a pioneering national charity making a real impact. • Work in a supportive, collaborative environment. • Help shape a service delivery model that could be rolled out nationally. • Receive training, reflective practice, and opportunities for professional development. Additional Requirements This role is subject to prison vetting, DBS checks, and a 6-month probationary period. Flexibility to travel across South Yorkshire and occasionally nationally is required. This role requires a valid UK driving licence and access to a car. Apply now to be part of a transformative project that puts families first. Closing date - September 26th Interviews - Week commencing 13th October. Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. Pact's vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery. As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process. You may also have experience in the following: Criminal Justice, Development Management, Family Forums, Family Engagement Officer, Family Engagement Worker, Charity, Community Development, Support Worker, Volunteer, Volunteering, Third Sector, Family Support, Social Worker, Charities, Support Work, Social Services etc. REF-
Sep 06, 2025
Full time
Development Manager Location: HMP Moorland and HMP Lindholme Job Type: Full time, 37.5 hours per week Contract Type : Contract Contract end date : 31-08-2029 Salary: £28,875 per annum Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance Are you passionate about supporting families affected by imprisonment? Join Pact (Prison Advice & Care Trust) as a Development Manager and help lead our innovative Families Together project, funded by the National Lottery Community Fund. This is a unique opportunity to make a real difference in South Yorkshire by improving outcomes for children, young people, and families impacted by the criminal justice system. About the Role You'll be responsible for delivering key elements of the Families Together programme, including: • Leading Professionals Forums and delivering training to schools and community partners. • Building relationships with schools, social services, and voluntary organisations. • Providing casework support for children and young people with a loved one in prison. • Supporting and managing volunteers to deliver high-quality, trauma-informed services. What We're Looking For We're seeking someone with: • A Level 3 qualification in criminal justice, casework, teaching, counselling, or similar. • Experience managing community or criminal justice projects. • Strong understanding of trauma-informed, person-centred, and restorative approaches. • Excellent communication, organisational, and partnership-building skills. • A commitment to Pact's values and a belief in rehabilitation and social justice. Why Join Us? • Be part of a pioneering national charity making a real impact. • Work in a supportive, collaborative environment. • Help shape a service delivery model that could be rolled out nationally. • Receive training, reflective practice, and opportunities for professional development. Additional Requirements This role is subject to prison vetting, DBS checks, and a 6-month probationary period. Flexibility to travel across South Yorkshire and occasionally nationally is required. This role requires a valid UK driving licence and access to a car. Apply now to be part of a transformative project that puts families first. Closing date - September 26th Interviews - Week commencing 13th October. Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. Pact's vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery. As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process. You may also have experience in the following: Criminal Justice, Development Management, Family Forums, Family Engagement Officer, Family Engagement Worker, Charity, Community Development, Support Worker, Volunteer, Volunteering, Third Sector, Family Support, Social Worker, Charities, Support Work, Social Services etc. REF-
Contract: Permanent Hours: up to 35 hours per week (can consider less hours, 35 hours is full time) Location: Finsbury Park London, in our purpose-built centre and gardens Starting salary: £54,520 - £63,243 per annum Closing date: Monday 8th September 2025 Expected date of interviews: 17th-19th September 2025 Job ref: VA756 Would you like to make a positive difference to the lives of survivors of torture? Do you have experience of coordinating clinical services delivery to marginalised groups in a community setting? We have an exciting opportunity for a Senior Clinical Psychologist to work with an innovative and friendly multidisciplinary team at our London Centre. You will line manage and supervise highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence. You will report to the Adult Team Manager, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our four-year strategy and work together to increase the number of clients who can access our services. It is based in a centre specifically designed to be a safe and welcoming environment for survivors and includes gardens and growing facilities. About the role This is a wide-ranging position, and your key areas of responsibility will include: To work with the Adult Team Manager and Heads of Clinical Services to implement FFT s strategic goals. It will involve providing line management to paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists. This role may also include providing remote clinical supervision to clinicians in our other regional centres (North West England and Scotland). To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture. Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit-based services. To formulate and negotiate psychological treatment and management plans for referred clients and to provide psychological treatment, using a range of specialist psychological interventions appropriate to the service in line with the new clinical model Pathways (drawing on a range of evidence-based models for the presenting problems of the clients). Being an effective role model and leader to encourage, develop and enhance skills of others. About you This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters. To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings. In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution. We also offer access to additional therapy training including NET and EMDR, access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice. You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture. Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £54,520 - £63,243 per annum. To view the Job Description and Person Specification, please visit our website. To be considered for this role it is mandatory that at the point of application you must provide a CV and a cover letter addressing the job description and person specification. You must also provide proof of your professional accreditation status relevant to the role. Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK. We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure, as well as a need for full employment history and up to date employment references. Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We reserve the right to close the vacancy early if we receive a high volume of applications.
Sep 06, 2025
Full time
Contract: Permanent Hours: up to 35 hours per week (can consider less hours, 35 hours is full time) Location: Finsbury Park London, in our purpose-built centre and gardens Starting salary: £54,520 - £63,243 per annum Closing date: Monday 8th September 2025 Expected date of interviews: 17th-19th September 2025 Job ref: VA756 Would you like to make a positive difference to the lives of survivors of torture? Do you have experience of coordinating clinical services delivery to marginalised groups in a community setting? We have an exciting opportunity for a Senior Clinical Psychologist to work with an innovative and friendly multidisciplinary team at our London Centre. You will line manage and supervise highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence. You will report to the Adult Team Manager, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our four-year strategy and work together to increase the number of clients who can access our services. It is based in a centre specifically designed to be a safe and welcoming environment for survivors and includes gardens and growing facilities. About the role This is a wide-ranging position, and your key areas of responsibility will include: To work with the Adult Team Manager and Heads of Clinical Services to implement FFT s strategic goals. It will involve providing line management to paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists. This role may also include providing remote clinical supervision to clinicians in our other regional centres (North West England and Scotland). To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture. Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit-based services. To formulate and negotiate psychological treatment and management plans for referred clients and to provide psychological treatment, using a range of specialist psychological interventions appropriate to the service in line with the new clinical model Pathways (drawing on a range of evidence-based models for the presenting problems of the clients). Being an effective role model and leader to encourage, develop and enhance skills of others. About you This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters. To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings. In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution. We also offer access to additional therapy training including NET and EMDR, access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice. You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture. Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £54,520 - £63,243 per annum. To view the Job Description and Person Specification, please visit our website. To be considered for this role it is mandatory that at the point of application you must provide a CV and a cover letter addressing the job description and person specification. You must also provide proof of your professional accreditation status relevant to the role. Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK. We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure, as well as a need for full employment history and up to date employment references. Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We reserve the right to close the vacancy early if we receive a high volume of applications.
